Night auditor jobs in Passaic, New JerseyCreate job alerts

Job Description Canopy by Hilton's culture is defined by who we are and how we interact with each other, our guests, our partners, and our neighbors. Our culture, "Positively Yours," is much more than a slogan. It's our underlying attitude, the story of who we are and how we approach everything. At the core of Canopy by Hilton’s culture is the Positive Stay Promise. An ideal Enthusiast sets the tone for creating the “Positively Yours” culture at our hotel and is committed to delivering the lifestyle experiences our guests want. The beautiful new Canopy Jersey City Arts District is looking for an exceptional candidate as its new Welcome Enthusiast. POSITION TITLE: Welcome Enthusiast/Front Desk Agent REPORTS TO: Lead Welcome Enthusiast/Director of Front Office POSITION SUMMARY: This is a part-time position, depending on business volume. Candidate must be flexible to work AM/PM & Mid-Shift. Schedules are done based on the needs of the hotel. This position would also require the ability to work the Overnight Shift/Night Audit shift. (SATURDAY and SUNDAY OVERNIGHT) Greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet Canopy brand standards of quality. Offer outstanding customer service and the “Simple Pleasures” needed to give all guests the “Positive Stay” promise. The position serves as the face of the hotel – the guest’s first, and usually most frequent contact, and as such is instrumental in revenue maximization, customer satisfaction, promoting repeat guests, and influencing the properties and the company’s reputation in the neighborhood. Often viewed as “Command Central” the Welcome Desk must be thoroughly trained and able to efficiently perform all emergency-related functions and duties. Night Auditor Duties: • Perform all end-of-day front desk and night audit functions., • Prepare, balance, post all necessary reports daily., • Remain calm and alert, especially during emergency situations and/or heavy hotel activity., • Make decisions and take action based on previous experience and good judgement., • Post and balance charges and settlements in a timely and efficient manner., • Responds and acts on guest concerns, service or security concerns. DUTIES AND RESPONSIBILITIES: • Greet customers immediately with a friendly and sincere welcome., • Use a positive and clear speaking voice, listen to and understand requests, respond quickly in a friendly manner with appropriate action and provide accurate information such as outlet hours and local attractions., • Follow up to ensure guest satisfaction., • Responsible for guest registration and check out., • Complete the registration process by inputting and retrieving information from a computer system and confirming pertinent information including number of guests and room rate., • Promote Canopy brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate., • Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate., • Close guest accounts at time of check-out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances., • Verify credit cards for authorization using electronic acceptance methods., • Handle cash, make change and balance an assigned house bank., • Accept and record vouchers, traveler’s checks, and other forms of payment., • Post charges to guest rooms and house accounts using the computer., • Champion the use of POSITIVELY YOURS and CREATING A POSITIVE STAY., • Maintain correct procedures for hotel accounting, credit control and handling of financial transactions., • Analyze and generate reports and communicate information to enthusiasts and appropriate departments., • Monitor and maintain procedures for safety and security of guests, enthusiasts and hotel property., • Promptly answer the telephone using positive and clear communication., • Input messages into the computer., • Retrieve messages and communicate the content to the guest., • Retrieve mail, small packages and facsimiles for customers as requested., • Comply with attendance rules and be available to work on a regular basis., • Provide a professional image at all times through appearance and dress., • Have Knowledge of hotel property, amenities, area attractions and transportation., • Ensure compliance with all Brand Standards of Operations including all Guest Satisfaction programs., • Perform any other job-related duties as assigned. PREREQUISITIES: • As Welcome Enthusiast, must be friendly, energizing, positive and caring in all core aspects of the Canopy culture as defined., • Previous hotel front office experience preferred., • Highly organized, result oriented with the ability to be flexible with hours, days off, assignments and additional duties., • Must work well under pressure in a fast-paced environment and handle conflicting priorities., • Excellent written and verbal communication skills, • Strong computer skills, especially knowledge of Hilton's OnQ Property Management System, Microsoft Word and Excel, • Physical Aspects of Position (includes but are not limited to): - Walking and standing throughout shift - Occasional lifting and carrying up to 30 lbs. Powered by JazzHR 54Jrr1rw50

Job Description Exciting opportunity to be a part of the opening team for the "New" Spark by Hilton Clifton. Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Compensation: $17 - $19 hourly Responsibilities: • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management, • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process, • Complete additional bookkeeping, administrative, and accounting procedures as requested, • Provide exceptional service to all hotel guests during their stay, • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Qualifications: • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required, • Overnight shift; requires flexible hours, • Great communications. and excellent customer service skills are required, • Diploma or equivalent from high school is required; some college is desired, • Proficiency with computers is required; experience with reservation and accounting software is desired About Company Find us right on Route 3 in Clifton, close to New Jersey’s best attractions. We’re five miles from American Dream’s retail and entertainment complex and The Meadowlands Sports Complex, home to MetLife Stadium. New York City is just 10 miles away.

Job DescriptionDescription: PURPOSE: Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making, and modifying reservations. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. This position is part of a collective bargaining agreement with the Hotel and Gaming Trades Council. RESPONSIBILITIES: • Approach all encounters with guests and associates in a friendly service-oriented manner., • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)., • Maintain regular attendance in compliance with Athena Hospitality standards as required by scheduling which will vary according to the needs of the hotel., • Comply with Athena Hospitality policies, standards, and regulations to encourage safe and efficient hotel operations., • Maintain proper operation of the telephone switchboard and ensure that all Athena Hospitality performance standards are met., • Handle requests for information mail and messages in an efficient and courteous manner., • Answer guest inquiries about hotel service facilities and hours of operation., • Answer inquiries from guests regarding restaurants, transportation, entertainment etc., • Be aware of all rates packages and special promotions; Be familiar with all in-house groups; Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow rate quoting scenarios., • Be familiar with all Athena Hospitality policies and house rules as well as hospitality terminology., • Have knowledge of and assist in emergency procedures as required., • Handle check-ins and check-outs in a friendly efficient and courteous manner., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Use proper two-way radio etiquette when communicating with other associates., • As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members, • Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel., • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds, • Be fully familiar with the brand frequency program, level, and awards., • Be familiar with breakfast operation and standards and be prepared to assist when requested or needed. QUALIFICATIONS: • High School diploma or equivalent required; College course work in related fields helpful., • Experience in a hotel or a related field preferred., • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests., • Demonstrate the ability to multitask, be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful high-pressure situations., • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary., • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Must be willing and able to work a varied schedule that may include evenings nights weekends and holidays, • Holds an understanding of hotel products and guest services (i.e., lifestyle full-service resort etc.), • Ability to participate in the creation of an enjoyable work environment Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status. Requirements:

Guest Service Agent/Night Auditor.

Htel Barrire Le Fouquet's is hiring for a Night Auditor Position in SoHo, New York City. Hotel Barriere Management is seeking a highly motivated and experienced night auditor to oversee the auditing, posting, balancing of the daily financial transaction, check in and out guests to the hotel, ensure

Guest Service Agent/Night Auditor. Night Auditor Responsibilities. Complete the Night Audit checklist for computer procedures daily.

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Previous night audit/accounting experience

As our Night Auditor, you will be working with our front desk team to ensure the balance of revenue and settlement accounts nightly, maintain files and reset the system for next day operations.

The Night Auditor will staff the Front Desk during the overnight shift. Night Auditor (West Side YMCA). The West Side YMCA is seeking a Night Auditor.

Stonebridge Hospitality Management - - Responsibilities: Greet, register, and assign rooms to guests upon arrival; Verify guest credit and establish payment methods; Maintain accurate guest records using property management systems; Balance the days work and perform end-of-day processes; Handle gues

As our Night Auditor, you will be working with our front desk team to ensure the balance of revenue and settlement accounts nightly, maintain files and reset the system for next day operations.

HHM Hotels - 94th Avenue - Responsibilities: Balance revenue and settle accounts nightly; Audit and reconcile cashiers; Check guests in/out and perform Guest Service Agent tasks; Prepare and distribute daily reports; Respond to guest inquiries and resolve complaints.

Concord Hospitality - 123 West 28th Street - Responsibilities:.

Meyer Jabara Hotels - 39th Avenue - Responsibilities: Assist guests with check-in and check-out processes; verify registration and charges; Handle cash and provide accurate daily revenue reporting; Provide shuttle transportation services to LGA and surrounding areas; Maintain front desk and shuttle

Stonebridge Hospitality Management - - Responsibilities: Greet, register, and assign rooms to hotel guests; Balance daily receipts and revenues, conducting income audits; Assist guests with check-out processes, reviewing accounts and resolving discrepancies; Answer phone calls promptly, directing i

Meyer Jabara Hotels - 133-36 37th Avenue - Responsibilities: Assist guests with check-in and check-out processes; verifying registration, address and credit information, balancing bank, posting charges; Courteously and efficiently provide information for guest and visitor inquiries; coordinate all g

We have an opening for a talented Hotel Night Auditor to perform daily responsibilities with dedication.

Concord Hospitality - 123 West 28th Street - Responsibilities: Assist guests efficiently, courteously and professionally; Maintain a high level of service and hospitality; Post guest charges, collect payments and follow all cash handling procedures; Handle guest mail and messages with respect to pri

Night Auditor Job Duties: Welcome guests in a warm and friendly manner overnight. Reconciles nightly finances and reports.

Job Summary: The Night Auditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check-ins, check-outs, and addressing guest inquiries, ensuring a smooth overnight operation of the hotel. City, Stat

Night Auditor Job Duties: Welcome guests in a warm and friendly manner overnight. Reconciles nightly finances and reports.

Stonebridge Hospitality Management - - Responsibilities: Greet, register, and assign rooms to guests upon their arrival; Verify guest credit and establish payment methods for accommodation; Keep accurate records of room availability and guest accounts using property management systems; Compute bill

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Previous night audit/accounting experience

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