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Job DescriptionDescription: The DoubleTree by Hilton Pittsburgh Green Tree is seeking an experienced and motivated individual for the position of part-time Night Auditor. Our associates enjoy a dynamic and exciting work environment, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment. Candidates should demonstrate excellent organizational & communication skills; a strong proficiency in multi-tasking with hospitality operations experience is essential. Qualified candidates should be dedicated, self-motivated, and willing to work together to maintain the company's high standards of customer service. This position may be ideal for someone who is interested in working independently and is able to keep busy during the slowest parts of the day in the hotel. What you'll do: The primary duties of the Night Auditor are to assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous, and friendly manner. The Night Auditor will also close the day for our accounting and reservations teams and act as Manager on Duty for the hotel during the overnight hours. · Guest Check-in and out: Knowledge, understanding, and adherence to core values. Perform duties as outlined in the Front Office Training Procedures. Check guests in and out of the hotel in a courteous and pleasant manner. Use the appropriate phrases and greetings when interacting with guests. Provide information pertaining to available services and facilities of hotel, points of interest and entertainment attractions, and making reservations as needed. · Night Audit Duties: Act as point of contact for issues and emergency services, as needed. Complete end of day duties to support accounting and reservations. · Guest Services: Offer assistance to the individual needs and requests of all guests. Ensure guest needs are responded to in a timely and efficient manner. Maintain guest confidentiality at all times. Conduct self in a friendly and attentive manner during all guest encounters. · Guest Reservations: Use proper telephone and reservation etiquette including describing the hotel, proper rate quotation and capturing reservations. · Front Office Functions: Accurately manage cash drawer and credit card system. Operate phone system. Communicate pertinent shift information to the next shift and direct supervisor. Responsible for working in a safe and conscientious manner. What you'll receive: · This is a Part-Time position with a starting pay of $17.00 per hour. · Employee Discount · Paid time off · The DoubleTree Green Tree offers participation in the Hilton Employee discount program that offers heavily discounted rates to employee and family/friends at the Hilton Family of hotels. Schedule: · 11pm - 7am Shift Requirements: · Knowledge of OnQ operating system is a PLUS. · Checks guests in and out of the hotel. · Adheres to all accounting and cash handling procedures. · Manage guest requests and delegate tasks accordingly with other departments. · Performs daily audits including but not limited to reviewing rooms and tax postings, balancing totals, completing reports. · Acting MOD

Coordinate with other departments (i. Make corrections and adjustments and handle all computer problems that might occur throughout the shift. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran stat

We're looking for an agreeable Front Desk Representative to be the first point of contact for all of our on-site visitors.You'll be maintaining and executing on all receptionist and clerical duties at the desk of our main entrance.The ideal candidate will have a friendly, easygoing personality in ad

You'll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff. Prepare folios for departing guests. Monitor hotel safety and emergency procedures during the night shift.

Job Description We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Associates working the front desk are the key to the overall experience the guest will have, making the first impression and the last impression. As the Night Auditor, you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility – this role is perfect for you! ESSENTIAL JOB FUNCTIONS: This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. • Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to breakdown revenue, covers, server's tips paid out and settlements by type and cashier., • Run audit reports/journals., • Make corrections and adjustments and handle all computer problems that might occur throughout their shift., • Input onto the PC revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary., • Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations., • Ensure all reports and back-up vouchers are complete and filed properly., • Review and correct discrepancies in the Front Desk System., • Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next day operations., • Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions per Front Desk Agent job descriptions., • Knowledge of accounting operations to include all aspects such as accounts receivable accounts payable, etc., • Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions., • Ability to access and accurately input information using a moderately complex computer., • Ability to read, write and speak English sufficient to understand and communicate with employees and guests. Must have excellent telephone etiquette skills., • Ability to stand and move throughout front office and continuously performs essential job functions., • Lifting up to 25 pounds maximum.

Job DescriptionBenefits: • 401(k), • Dental insurance, • Employee discounts, • Health insurance, • Paid time off Job Summary Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities: • Closing reports at the end of each night, • Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty., • Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy., • Strong computer skills., • Exceptional communication skills., • Demonstrated excellence in guest service., • Ability to multitask with limited supervision, • Medical, Dental, and Vision insurance options, • Paid time off and 401(k) for full-time employees, • All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels, • Opportunities for bonuses, • $250 referral bonus ($250 for you and $250 for a referred associate), • DailyPay: access to your already earned wages before payday