Hotel Front Desk Night Auditor
25 days ago
Albuquerque
Job Description Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Compensation: $13.50 - $14.50 hourly Responsibilities: • Ensure all guests feel they are having an exceptional experience at the property, • Process additional administrative, bookkeeping. and accounting procedures as required, • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed, • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages, • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management, • Respond to guest inquiries, process reservations, and check-ins alongside other front desk agent tasks as required., • Close the business day and start new. Qualifications: • Proficiency with computers is required; experience with reservation and accounting software is desired, • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required, • Diploma or equivalent from high school is required; some college is desired, • Outstanding communication skills and excellent customer service skills are required, • Overnight shift; requires flexible hours, • Able to work overnight shifts. About Company We are a great environment to work in, and we are looking forward to adding you to our Marriott family in Tucumcari!