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Medical Device Sales - Paid Internship Looking for a lucrative career in the medical sales industry? Orthopaedic surgical sales could be for you! Average income more than $180,000 and an entry level average compensation of $95,057 Recession Resistant Work alongside surgeons in the operating room Most sought after professional sales career At Medical Sales College we offer 8 and 12-week courses in various orthopedic device specialties. We take inexperienced candidates and train them for a career in medical device sales. Our Talent Acquisition team works directly with top orthopaedic device companies to assist graduates in getting hired. Many of our graduates also obtain jobs outside of orthopaedics because of the transferable skills learned at Medical Sales College. After attending one of our programs and learning from our team of industry experts, your chances of getting hired increase significantly, as seen with our job placement rate of over 83%. BENEFITS OF MEDICAL SALES COLLEGE: 12+ Years of history with more than 3,700 Job Placements. Over 83% Success Rate of Job Placement 3,300+ Employer Hiring Managers registered exclusively with MSC to hire graduates Largest recruiter in medical sales As an alternative to immediately attending one of our programs we are offering a 12-month internship to join our team! Position Summary: In the Medical Device Sales - Paid Internship you will establish relationships with students and staff at Universities across the country. The objective of this position is to grow student enrollment by building MSC brand awareness, while educating others about careers in medical sales. Performance Expectations: Identify, connect and establish relationships with organizations/departments within the university (i.e., Greek Life, Athletics, Sales and Science) Partner with MSC’s Campus Directors to support area university outreach efforts Connect with MSC alumni that had involvement in (Greek Life, Athletics, Sales or Science organizations) at their university Build Handshake presence Initiate and coordinate Virtual Open Houses (engage school’s alumni) Attend Career Fairs, when appropriate and reasonable Utilize LinkedIn to identify and connect with recent college graduates Provide support to Career Advisors as needed Covering when out of office Support TotalOrtho students Possess a thorough understanding of Medical Sales College and the medical/surgical sales industry Maintain a thorough knowledge of the school catalogs, company policies and best practices Shall not misrepresent the nature of the school, facility, programs, expected outcome of training, employment, salary expectations, etc. in any way, either directly or indirectly, implied or omitted Provide support, when needed in other MSC departments (i.e., Marketing) Responsibilities: Active presence on LinkedIn Call universities to identify key contacts to achieve the position objective Educate and advise candidates on the medical sales industry, Medical Sales College and the internship Work assigned hours Proactively research and identify new opportunities via outbound efforts utilizing university relationships, word of mouth, LinkedIn, social media platforms, networking, direct referrals, etc. Qualifications: Bachelor’s degree Prefer candidates with experience in college Sales Programs, College Athletics, Greek Life High level of initiative, attention to detail with a desire to work and excel in a dynamic, fast paced environment Ability to communicate effectively verbally and in writing Prolonged periods of sitting at a desk, working on a computer with heavy telephone interactions Proficiency with modern technology and platforms such as (Google Drive and Docs, etc.) Ability to use LinkedIn for networking Possible after hours work required (evenings and weekends) Work in the Tampa office Compensation: $50,000 Base Salary W-2 Benefits: Medical, Dental & Vision, Paid Time Off Paid MSC tuition upon internship completion (12 month commitment)

Job Description Onsite: Travel: <10% of the time. Select events/meetings several times per year Join the Maverick Power Team! At Maverick Power, we don’t just build power distribution solutions—we redefine industry standards. Recognized on the 2025 Inc. 5000 list as #16 in the U.S., #2 in Manufacturing, and #1 in Texas, we are committed to driving innovation, quality, and speed. With multiple manufacturing facilities across North Texas and Phoenix, we are expanding rapidly and looking for top talent to grow with us If you are ready to be part of a high-energy, solutions-driven team where your work makes an impact, Maverick Power is the place for you. What We Offer: • Competitive Salary + Commission!, • Paid Time Off, 401K Matching, Medical, Dental, and Vision Benefits!, • High-growth organization with advancement opportunities!, • Diverse, Collaborative, & Fun Work Environment! About the Role: The Sales Engineer serves as a key technical and commercial partner to the Sales, Engineering, and Operations teams, helping translate customer needs into accurate, competitive, and executable power distribution solutions. This role requires strong technical aptitude, customer-facing confidence, business judgment, and the ability to manage multiple priorities in a fast-moving manufacturing environment. The Sales Engineer is responsible for supporting and developing technical proposals, reviewing customer requirements, coordinating internal resources, and helping ensure that Maverick Power delivers solutions aligned with customer expectations, project requirements, manufacturing capabilities, and business objectives. This position requires a proactive, detail-oriented professional who can communicate effectively with customers, external sales partners, engineers, production teams, and leadership. This role is ideal for a capable technical professional who is ready to take ownership of the sales engineering process, contribute to revenue growth, strengthen customer relationships, and develop into a trusted commercial and technical resource within the organization. Key Responsibilities: • Lead and support the development of accurate, complete, and commercially sound quotes, proposals, and technical documentation for power distribution solutions., • Review customer specifications, drawings, one-lines, schedules, and project requirements to identify technical needs, risks, gaps, and solution requirements., • Engage directly with customers, external sales partners, and internal stakeholders to clarify requirements, resolve questions, and align proposed solutions with customer goals., • Partner with Engineering, Supply Chain, Estimating, Production, and Operations to validate solution feasibility, pricing inputs, lead times, manufacturing constraints, and delivery expectations., • Apply technical and commercial judgment to support pricing accuracy, scope definition, documentation quality, and proposal competitiveness., • Manage quote activity and follow-up with urgency, ensuring timely responses and clear communication throughout the sales cycle., • Maintain accurate records of opportunities, customer communications, quotes, and project details within HubSpot and other business systems., • Participate in customer calls, technical reviews, and commercial discussions as a knowledgeable representative of Maverick Power., • Support order handoff from Sales to Engineering and Production by ensuring required documentation, scope details, assumptions, and customer requirements are complete and clearly communicated., • Identify potential scope gaps, specification conflicts, commercial risks, and customer concerns early in the process and escalate appropriately., • Build strong working relationships with customers by listening actively, anticipating needs, and delivering responsive, value-driven support., • Represent Maverick Power with professionalism, urgency, accountability, and a customer-first mindset in all internal and external interactions., • Stay current on Maverick Power products, manufacturing capabilities, industry standards, competitive dynamics, and customer requirements., • Contribute to continuous improvement of sales engineering processes, proposal standards, CRM discipline, and customer communication practices., • Demonstrate a deep commitment to understanding customer needs, challenges, and goals while delivering solutions that create meaningful value. Qualifications: • Bachelor’s degree in Electrical Engineering, Engineering Technology, Industrial Technology, or a related technical field preferred; equivalent technical or industry experience may be considered., • Minimum of 2 years of experience in sales engineering, applications engineering, estimating, project engineering, technical sales, electrical distribution, power equipment, or industrial manufacturing preferred., • Working knowledge of electrical distribution systems, power equipment, switchgear, switchboards, transformers, panelboards, or related industrial electrical products., • Ability to read and interpret electrical drawings, one-line diagrams, specifications, technical documentation, and project requirements., • Strong written and verbal communication skills, including the ability to communicate technical information clearly to both technical and non-technical audiences., • Demonstrated ability to engage professionally with customers, sales partners, internal teams, and leadership., • Strong attention to detail, organizational discipline, and ability to manage multiple opportunities, deadlines, and priorities in a fast-paced environment., • Proficiency with Microsoft Office Suite; experience with CRM systems such as HubSpot preferred., • Ability to apply sound judgment, identify risks, ask effective questions, and solve problems collaboratively., • Strong desire to grow within a technical commercial role and contribute directly to business results. Preferred Qualifications: • Experience in power distribution equipment, custom electrical manufacturing, data center infrastructure, utility, industrial, or commercial construction markets., • Prior experience developing technical proposals, commercial quotations, bid packages, or customer-facing project documentation., • Familiarity with applicable electrical industry standards, including NEC, UL, ANSI, IEEE, or NEMA standards., • Experience working cross-functionally with engineering, operations, supply chain, production, and sales teams., • Demonstrated ability to balance customer requirements, technical feasibility, production capabilities, and commercial objectives., • Experience using HubSpot or other CRM, ERP systems, estimating tools, or other commercial and operational business systems. Physical Requirements: • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to twenty-five pounds at times. Work Environment: May work in various settings at the Maverick Power facilities, in offices, in multiple shops, and in commercial buildings. Maintaining the same position or posture while performing tasks and sitting for prolonged periods. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position. EEO/AAP Statement: We acknowledge and honor the fundamental value and dignity of all individuals. Maverick Power is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Medical Assistant – Sherman, Greenville & McKinney, TX Are you a reliable, patient-focused Medical Assistant (MA)? Our spine and pain management practice is seeking a full-time Medical Assistant to support our physicians across our Sherman, Greenville, and McKinney offices. Pre-med students would be a great fit for this role. Why This Role Stands Out • Competitive Pay: $19.00–$21.00 per hour., • Travel Support: We offer a travel stipend when working across our locations., • Small, Stable Practice: Be a part of our small team in a role that is essential to keeping things running smoothly.What You'll Do, • Prepare exam rooms and assist physician during patient visits., • Take and record vital signs; update patient charts., • Support basic front-desk operations as needed., • Help maintain efficient daily workflow across the office., • Use Microsoft Office tools; experience with eClinicalWorks EMR is a plus.What Makes You a Strong Fit, • At least 1 year of Medical Assistant experience is preferred so you can jump right in. We may train the right person., • MA certification preferred but not required., • Comfortable working independently and switching between tasks., • Professional, dependable, and patient-centered., • Proficient with Microsoft Office; EMR experience helpful. We are looking for someone able to work full-time with physicians and staff who value consistency, professionalism and patient care. Someone willing to travel between the Sherman, Greenville and McKinney offices is preferred, but we may hire part-time for one office if it's a good fit. If you're looking for a stable environment with clear expectations, this could be a great match. Ready to Apply? If you're interested in a great role where your work directly supports well-known surgeons, and makes a difference in the lives of our patients, we'd love to hear from you. Submit your application today!

Job Description You're a top-producing Loan Officer. Why is your ceiling still your own pipeline? Compensation: $80K–$220K base salary, with your starting salary set from your production history, plus commission on personal production and a branch override. Sign-on bonus available. PRMI is looking for an experienced Mortgage Loan Officer who wants to build a team and earn on its production, without giving up their own deals or getting stuck running operations. This isn't a desk-manager job. You keep originating. We supply the processing, underwriting, closing and back-office support so your time goes to production, recruiting and coaching. Why loan officers move to PRMI • Keep your book and add team income. You stay a producer and earn on your branch's results. Pay is based on your branch's profit and loss (P&L)., • No operations cleanup. A dedicated division support team handles processing and fulfillment, so you aren't the one fixing files., • Products to win more deals. Conventional, FHA, VA, USDA, jumbo, and programs with more than 40 state housing agencies, backed by a direct seller and servicer to Fannie Mae, Freddie Mac and Ginnie Mae., • A 28-year, multi-billion-dollar lender licensed in 49 states, with strong access to capital markets and modern loan origination technology., • Recognition that matters. Top producers earn award trips, plus full benefits: medical, dental, vision, 401(k), HSA and FSA, and paid time off. What you'll do • Keep originating purchase and refinance loans through your referral network., • Recruit, mentor and coach loan officers, a few hours a week and not all day., • Lead the branch's culture and performance, and grow the branch's P&L. You're a fit if you • Have about 3 years in retail mortgage origination with a steady track record., • Are an active, licensed Mortgage Loan Originator (NMLS). You hold a Principal Lending license, or can get one where your state requires it., • Have a strong referral network of real estate agents and builders., • Are a player-coach, senior LO or team lead ready for your own branch. Considering a move? Let's talk. Your conversation with us stays confidential. Equal Opportunity Employer.

Job Description As a Medical Assistant, I report to the Practice Manager. My lead roles are administrative and certain clinical duties under the direction of the Orthopedic Provider. The role of MA assumes responsibility for insurance authorizations and backup support for both the front desk and clinical team members. As the MA, I make guest service and conveying a positive image a core part of my daily work. This position will float between Denton and McKinney clinics. Lead Outcomes • I work with a Provider as a clinical team and support them in guest care., • I work with guests to answer questions, provide reassurance and show empathy at all times., • I provide a genuine welcome to our guests as they enter DOC and lead hospitality efforts by maintaining a courteous, attentive and professional manner., • I maintain guest confidentiality and ensure PHI is secure at all times. I obtain a comprehensive knowledge and working understanding of HIPAA regulations and continual compliance. Core Responsibilities • I am able to apply DME and prepare for in-office procedures., • I prepare guests with all clinical and administrative information needed for surgery as directed by physician when applicable., • I assist with documentation in the medical record., • I complete all chart prep., • I send/receive medical records., • I obtain lab/x-ray reports, hospital notes, referral information., • I am able to check-in guests and collect demographic information, verify insurance coverage and collect copays., • I provide support for front desk duties and all DOC office team members. I exemplify the following competencies • My leadership is proactive., • My behaviors and standards model DOC’s values and deliver a service experience that is unrivaled., • I use active listening skills., • I maintain composure in stressful situations., • I exhibit cooperation, flexibility and provide assistance with communicating with guest, physicians and team., • I support the team that I work with., • I am flexible and adaptable., • I am able to lift up to 50lbs., • I am proficient in computer skills.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Dental insurance, • Health insurance, • Paid time off, • Training & development Office Manager – Hands-On Clinic OperationsDo you love helping people feel welcome and keeping a busy office organized and running smoothly? Open Eyes Vision Center is looking for a driven, organized, and people-focused Office Manager to support the daily operations of one of our optometry clinics. This is a hands-on role for someone who enjoys working directly with patients, takes ownership of their responsibilities, and can confidently keep a clinic moving throughout the day. Our clinics operate with small teams, so our Office Managers are active members of the staff, not behind-the-scenes administrators. You will work alongside the doctor and clinic team while independently managing many of the details that create an efficient, welcoming, and memorable patient experience. Providing outstanding patient care is always our goal! What You’ll Do Take ownership of the clinic’s day-to-day operations and preparations • Work directly with patients from check-in through check-out, • Manage patient scheduling and help keep the clinic schedule running smoothly, • Verify medical and vision insurance benefits accurately, • Clearly explain benefits, healthcare costs, and patient responsibilities, • Perform optometric pretesting and other clinic responsibilities as needed, • Learn to perform each staff role within the clinic, • Help train and support a small clinic team, • Prepare weekly clinic performance reports and other requested data, • Ensure every patient receives an OUTSTANDING efficient, welcoming, and patient-centered experience, • Earn regular performance-based bonuses What We’re Looking For • A customer service superstar who genuinely enjoys helping people, • A self-motivated, dependable person who can work confidently and independently, • Strong organizational and multitasking skills - you know how to keep things moving, • A hands-on team member who is willing to step into any clinic role when needed, • A clear and patient communicator who can explain insurance benefits and costs, • Previous medical office, optometry, or front-desk experience preferred but not requires, • Prior experience coordinating daily office operations is a plus, • Strong computer skills and the ability to learn new software, • Compensation based on proven experience and qualifications - Schedule • Full-time, five days per week, • Saturdays are required—they are among our busiest and most important clinic days, • Performance-based bonus opportunities are available weekly What We Offer: • Competitive hourly pay plus performance-based bonuses - Based on experience. Crystal EMR experience is a huge plus!, • Health & dental insurance, • 401(k), • PTO and paid training, • Real opportunities for career growth and advancementJob Type: Full-time Benefits: • 401(k), • Dental insurance, • Employee discount, • Health insurance, • Paid time off

Job DescriptionDescription: Who We Are Care for Kids by Goodside Health currently has 23 clinic locations across Texas, Under the Goodside Health brand, we provide healthcare in several delivery verticals- brick and mortar pediatric urgent care, adult and pediatric telemedicine and in SchoolMed, our school-based whole child healthcare service. We currently operate in Texas and Broward County, Florida. Our team members are unified behind one mission- to change the way healthcare is delivered for all children and to ensure the equity of care is accessible and equal for all. Our purpose is to close the gaps in children’s healthcare through innovation and execution. The Role We are on the hunt for sharp and innovative Utility Players for our Mansfield office who share our core values: Passion, Humility, Adaptability, Nurture, and Experience. These clinicians are typically Certified Medical Assistants, Licensed Vocational Nurses or Registered Nurses that are the true definition of a team player. Our core values are at the heart of everything we do! The term “Utility Player” is an all-encompassing title that refers to a clinician that is responsible for covering front desk and reception (including insurance verification and patient registration), back office care, triaging, radiology, curbside labs and many other duties that are essential for our clinics to run smoothly. Above all, Utility Players are warm, humble, passionate about healthcare and provide 5-star care to our patients and their families. Critical Success Factors of a Utility Player • Operates with a sense of urgency when working and able to handle multiple tasks at once, • Acts as a steward of information that is willing to train new team members, • Accepts daily assignment in the clinic with grace and enthusiasm, • Exceptional customer service skills, • Helps others when needed and takes initiative to do tasks without being asked, • Communicates clearly with the provider on duty and shows professionalism and tact in daily tasks, • Passion for pediatrics and desire to grow The Culture and Team Alongside the Clinic Management team, our clinicians are supported by the Clinical Operations team. This team works closely with the clinics regarding inventory, continuing education and many other things to help our clinics run at optimal excellence. We share wins with each other on our Employee Engagement Platform called Assembly, speak openly with our C-Suite Executives and learn about company updates in our monthly Company Town Halls and receive frequent open surveys from our People Operations team asking for input on employee experience. Responsibilities include but are not limited to: • Triage patients upon arrival, • Communicate with the provider that the patient is ready and give a brief verbalization of symptoms and abnormal vitals, • Documentation and summary of visit in EMR system (eMDs), • Assist provider in procedures and patient care including splinting, radiology, vaccines, medication administration, phlebotomy, etc., • Administer and document medication as directed by the provider, • Prepare, clean, and maintain exam and treatment rooms, • Obtain labs and call back patients when lab results are in, • Provider patient education at the end of the visit and answer any follow up questions, • Position patients for radiology procedures and remove all artifacts (training provided by UC4K), • Front office responsibilities & procedures including insurance verification, patient registration, answering phones, performing monetary transactions, etc., • Any and all other duties as assigned Care for Kids Benefits All full-time staff members are eligible to participate in our suite of benefits on the first day of the month following 30 days of employment. • Competitive salary & incomparable company culture, • Medical, Dental, and Vision coverage with several tiers of coverage to choose from, • Accident, critical illness and hospital indemnity insurance, • Company-paid basic life insurance, • Voluntary life & disability insurance (short-term and long-term options available), • Legal & identity theft protection, • PTO All full-time and part-time staff members are eligible for the below benefits. • 401(k), • Professional Development Reimbursement, • Employee Assistance Program (company-paid), • Free in-clinic & telemedicine visits for employees & dependents, • Corporate Discount Program inclusive of flights, hotel stays, theme park tickets, retail discounts, etc., • BLS and PALS renewal classes (company-paid) DFW and Austin Clinic Hours of Operation: Monday - Friday: 12:00pm – 9:00pm Saturday / Sunday: 9:00am – 5:00pm Houston Clinic Hours of Operation: Monday - Friday: 9:00am – 9:00pm Saturday / Sunday: 9:00am – 9:00pm Goodside Health is grateful for all candidate submissions, however this role is not outsourced to external vendors at this time. Requirements: • Passion for children, • Experience working in a Pediatric Office, Pediatric Hospital, or Urgent Care within the past 3 years and lasted at least 6+ months, • Certified Medical Assistant (CMA, NCMA, RMA), • LVN - TX License, • BLS certification required (online renewal accepted by American Heart Association), • Knowledge of HIPPA, OSHA, basic clinical procedures, CLIA-Waived Testing, EMR software, • Work in a fast-paced environment

Job Description As a Medical Assistant, I report to the Practice Manager. . The role of MA assumes responsibility for insurance authorizations and backup support for both the front desk and clinical team members. As the MA, I make guest service and conveying a positive image a core part of my daily work. Lead Outcomes • I work with a Provider as a clinical team and support them in guest care., • I work with guests to answer questions, provide reassurance and show empathy at all times., • I provide a genuine welcome to our guests as they enter DOC and lead hospitality efforts by maintaining a courteous, attentive and professional manner., • I maintain guest confidentiality and ensure PHI is secure at all times. I obtain a comprehensive knowledge and working understanding of HIPAA regulations and continual compliance. Core Responsibilities • I am able to apply DME and prepare for in-office procedures., • I prepare guests with all clinical and administrative information needed for surgery as directed by physician when applicable., • I assist with documentation in the medical record., • I complete all chart prep., • I send/receive medical records., • I obtain lab/x-ray reports, hospital notes, referral information., • I am able to check-in guests and collect demographic information, verify insurance coverage and collect copays., • I provide support for front desk duties and all DOC office team members. I exemplify the following competencies • My leadership is proactive., • My behaviors and standards model DOC’s values and deliver a service experience that is unrivaled., • I use active listening skills., • I maintain composure in stressful situations., • I exhibit cooperation, flexibility and provide assistance with communicating with guest, physicians and team., • I support the team that I work with., • I am flexible and adaptable., • I am able to lift up to 50lbs., • I am proficient in computer skills.

Job Description Dental Front Office Manager — McKinney, TX Job Type: Full-time, salaried Starting Salary: $70,000 per year Schedule: Monday–Thursday 7:30 a.m.–5:00 p.m., Friday 7:30 a.m.–2:00 p.m. (early Friday finish), but additional hours may be needed to complete office goals Location: McKinney, Texas About the Role Established, growing dental practice in McKinney is seeking an experienced Dental Front Office Manager to lead our front office team and own the business systems that keep the practice running — scheduling, insurance, accounts receivable, recall, patient experience, and growth. This is a hands-on leadership role, not a desk-only job. You will work directly with the doctor and the team every day: leading the morning huddle, solving problems in real time, coaching front office staff, and turning practice data into action. If you are a Dentrix power user who likes building better systems — including AI and analytics tools — and holding a team to a high standard with a calm, professional hand, this role is for you. Key Responsibilities Front Office Leadership & Daily Operations • Lead, train, schedule, and supervise the front office team; set the standard for professionalism, punctuality, and teamwork, • Run the daily schedule for maximum productivity: confirmations, filling openings, managing cancellations and no-shows, and patient flow between front and back office, • Lead the morning huddle with production, collections, and schedule priorities for the day, • Serve as the first point of escalation for patient concerns — and resolve them Dentrix & Practice Systems • Expert-level use of Dentrix: scheduling, treatment planning, billing, claims, reporting, and document management, • Maintain clean, accurate data in Dentrix — patient records, insurance plans, fee schedules, and provider settings, • Build and maintain front office standard operating procedures (SOPs) in Dentrix-driven workflows AI Integration & Practice Technology • Implement and manage Stratus for AI-assisted insurance verification — ensuring eligibility, benefits, and remaining maximums are verified accurately before the appointment, with human quality checks on AI output, • Use Dental Intelligence analytics to track production, collections, case acceptance, hygiene reappointment, recall, and new-patient performance — and act on what the data shows, • Train the team on new technology, troubleshoot workflow issues, and champion adoption of AI and automation tools that reduce manual work without reducing accuracy Human Resources & Team Management • Support recruiting, interviewing, onboarding, and training of front office (and as needed, other) staff, • Manage staff schedules, time-off requests, and attendance, • Conduct coaching conversations and performance reviews; document performance issues fairly and promptly, • Manage and mediate office disputes and workplace conflict professionally and impartially — address issues early, privately, and in writing where appropriate, and escalate to the doctor when needed, • Maintain employee records and support compliance with office policies Quality Control & Implementation • Own quality control for front office work: audit insurance verifications, claims, treatment-plan estimates, and patient communications for accuracy, • Implement new systems, policies, and initiatives from planning through training to follow-up measurement — and verify they actually stick, • Support HIPAA, OSHA, and office compliance requirements in all administrative processes Patient Experience / Customer Service Optimization • Design and continuously improve the patient experience: phones, check-in, check-out, financial conversations, and follow-up, • Monitor and improve patient satisfaction, online reviews, and referral behavior; respond to feedback professionally, • Coach the team on communication — clear treatment and cost explanations that build trust and support case acceptance Accounts Receivable & Insurance • Manage accounts receivable: monitor aging reports, follow up on outstanding insurance claims and patient balances, and keep AR days and over-90 balances at target, • Oversee claims submission, denial follow-up and appeals coordination, and accurate patient estimates before treatment, • Work with patients on payment arrangements and financial options in a firm, fair, and respectful manner Active Recall & Reactivation • Build and run an active recall plan: recare/hygiene recall, overdue patient reactivation, and unscheduled treatment follow-up, with weekly targets and tracked results, • Use Dental Intelligence and Dentrix recall tools to keep the hygiene and doctor schedules full — weeks out, not just tomorrow Marketing & Growth Strategy • Develop and execute a practical marketing strategy for new patient growth and patient retention: online presence and reviews, social media, promotions, community and referral outreach, • Track marketing results — new patients, sources, and conversion — and report what is working and what is not

Job Description Onsite: Travel: As Needed. Join the Maverick Power Team! At Maverick Power, we don’t just build power distribution solutions—we redefine industry standards. Recognized on the 2025 Inc. 5000 list as #16 in the U.S., #2 in Manufacturing, and #1 in Texas, we are committed to driving innovation, quality, and speed. With multiple manufacturing facilities across North Texas and Phoenix, we are expanding rapidly and looking for top talent to grow with us If you are ready to be part of a high-energy, solutions-driven team where your work makes an impact, Maverick Power is the place for you. What We Offer: • Competitive Salary + Bonus Potential!, • Paid Time Off, 401K Matching, Medical, Dental, and Vision Benefits!, • High-growth organization with advancement opportunities!, • Diverse, Collaborative, & Fun Work Environment! About the Role: The Manager, Test Engineering leads all factory testing activities for Maverick Power’s low- and medium-voltage switchgear, power distribution equipment, and associated control systems across all manufacturing facilities. The role is accountable, above all, for the safety of test personnel and for ensuring every product is completely and correctly tested before it ships. This is a hands-on leadership role focused on building a trained, properly staffed, and well-equipped test organization that scales with Maverick Power’s growth plan. The Manager partners closely with Manufacturing to meet weekly, monthly, and quarterly revenue commitments, and leads the department in a way that reflects Maverick Power’s core values. Key Responsibilities: • Safety of Testing Personnel (Highest Priority), • Own and enforce a zero-incident safety culture within the test department; stop-work authority is expected and fully supported by leadership., • Enforce lockout/tagout (LOTO), arc-flash and shock boundary controls, PPE requirements, and energized-work permitting for all test operations., • Ensure compliance with NFPA 70E, OSHA, NEC/NFPA 70, and Maverick Power HSE policies in every test bay at every facility., • Verify that no technician performs energized testing without documented qualification, correct PPE, and required personnel present per policy., • Maintain test area layouts, barriers, grounding, and equipment guarding so high-voltage and high-energy testing is physically controlled., • Conduct routine safety audits, toolbox talks, and job hazard analyses; investigate near-misses and incidents and drive corrective actions to closure., • Ensure all test equipment is calibrated, inspected, and immediately removed from service when unsafe., • Complete and Correct Testing Prior to Shipment, • Own pre-shipment testing of LV/MV switchgear, switchboards, panelboards, ATS, and associated control systems., • Ensure execution of required tests including dielectric/hipot, insulation resistance (megger), contact resistance, breaker timing, relay and protection testing, primary and secondary injection, control function checks, and sequence-of-operation verification., • Review and approve test results and release equipment for shipment; no unit ships without a complete, signed test record., • Verify testing against project specifications, approved drawings, sequence of operations, and customer requirements., • Maintain complete and accurate test records and FAT documentation packages., • Serve as the primary point of contact for customer witness testing and factory acceptance testing., • Investigate escaped test defects and field returns; drive root cause and corrective action back into test procedures, fixtures, and training., • Training and Qualification of Test Personnel, • Build and maintain a documented training and qualification program covering electrical safety, test equipment operation, schematic interpretation, and product-specific test procedures., • Maintain a skills matrix for every technician and engineer; certify individuals to specific test scopes and re-qualify on a defined cadence., • Onboard new technicians to a defined ramp plan with mentorship and verified competency before independent work., • Run cross-training across facilities and product lines to increase flexibility and coverage., • Develop bench strength and identify future lead and supervisory candidates within the department., • Facility Capability, Equipment, and Standardized Procedures, • Develop, implement, and maintain standardized test procedures applied identically across all Maverick Power facilities., • Assess each facility’s test capability and ensure it is properly equipped with required test sets, fixtures, benches, power sources, and safety infrastructure., • Own the test equipment asset plan: calibration program, preventive maintenance, repair, replacement, and capital requests tied to capacity and product mix., • Standardize test documentation, forms, and data capture so results are consistent and comparable across sites., • Identify and deploy improved fixtures, automation, and tooling to reduce test cycle time and manual effort while improving repeatability., • Control test procedure revisions and ensure the current revision is the only one in use at every site., • Staffing to Support the Growth Plan, • Maintain a rolling staffing model that ties test technician and engineer headcount to forecasted volume, product mix, and facility expansion., • Forecast hiring needs ahead of demand; partner with the Director of Engineering and Talent Acquisition to recruit, interview, and hire., • Balance workload, shifts, and coverage across facilities to avoid single points of failure and excessive overtime., • Track and report utilization, capacity, and backlog risk for the test function., • Collaboration with Manufacturing and Revenue Attainment, • Partner daily with Manufacturing, Production Control, and Project Management to sequence testing against the weekly, monthly, and quarterly shipment plan., • Participate in production and shipment planning meetings; provide clear, early visibility into test capacity and any risk to a ship date., • Escalate blockers — incomplete units, missing documentation, late material, or equipment issues — with enough lead time to protect the revenue plan., • Balance schedule pressure against safety and test completeness; neither is negotiable in order to make a date., • Provide test feedback to Engineering and Manufacturing Engineering that improves design and build quality upstream., • People Leadership and Core Values, • Lead, coach, and develop a multi-site team of test engineers and test technicians., • Set clear expectations, goals, and performance metrics; deliver timely performance reviews and development plans for all assigned personnel., • Address performance and behavioral issues directly, fairly, and promptly., • Model and reinforce Maverick Power’s core values: Bring your Best, Get the Job Done, Win as a Team, and Deliver “Wow.”, • Recognize strong performance and build a department people want to join and stay in., • Metrics and Continuous Improvement, • Define, track, and report department KPIs including safety incidents and near-misses, test-related escapes and field returns, first-pass test yield, test cycle time per unit, on-time test completion against ship dates, training and qualification compliance, calibration compliance, and headcount versus plan., • Use test data to identify recurring failure modes and drive corrective action with Engineering and Manufacturing., • Support internal and external audits as they relate to test procedures, test records, and equipment calibration., • Other job-related duties as assigned. Qualifications: • Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field; equivalent technical experience will be considered., • Minimum of 5 years of experience testing low- and medium-voltage switchgear or similar electrical power equipment in a manufacturing environment., • Minimum of 3 years of supervisory or management experience leading test or technical teams., • Demonstrated commitment to electrical safety and a track record of leading safe high-voltage and high-energy test operations., • Strong working knowledge of electrical testing procedures, test equipment, and safety protocols for LV and MV power distribution equipment., • Proficiency with relay test sets, megger/insulation testers, hipot equipment, multimeters, timing analyzers, and primary/secondary injection systems., • Comprehensive ability to read and apply electrical schematics, wiring diagrams, and electrical and mechanical assembly drawings., • Proven ability to standardize processes and roll them out across multiple sites., • Familiarity with IEEE, ANSI, UL, NETA, NEC, NFPA 70E, and OSHA requirements as they apply to factory testing., • Experience with test automation tools and fixtures., • Leadership skills with a focus on training, team development, and cross-functional collaboration., • Proficiency in data analysis, test planning, and project management; comfortable managing to KPIs., • Experience with ERP systems and the MS Office Suite., • Strong organizational, time management, verbal, and written communication skills., • Ability to lead training sessions and present to leadership., • Electrical distribution equipment manufacturing and assembly experience is a significant plus. Preferred Qualifications: • Experience managing teams across multiple locations preferred. Physical Requirements: • Prolonged periods sitting at a desk and working on a computer., • Ability to work in and around energized electrical equipment while wearing required PPE., • Must be able to lift up to fifty pounds at times. Work Environment: May work in various settings at the Maverick Power facilities, in offices, in multiple shops, and in commercial buildings. Maintaining the same position or posture while performing tasks and sitting for prolonged periods. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position. EEO/AAP Statement We acknowledge and honor the fundamental value and dignity of all individuals. Maverick Power is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description WORK ENVIRONMENT This is an in-office position based in Allen, Texas, with some potential for remote work based on business requirements and technician capabilities. ABOUT US USM Technology is a mid-size, fast-growing Managed Services Provider (MSP) dedicated to delivering high-impact, strategic technology solutions to clients across multiple industries. We are a Kaseya and Microsoft partner operating on the TruMethods framework, focused on delivering operational excellence and measurable outcomes for our clients. Our Service Desk is built around high standards, responsive support, strong documentation, and continuous improvement. We are looking for a high-performance technician who can rapidly respond to phone calls, emails, and chats, resolve Tier 1 and Tier 2 issues efficiently, and escalate well-documented higher-tier issues to senior engineers. ROLE SUMMARY The Tier 2 Support Technician provides proactive, efficient, and effective technology support to USM clients. This role serves as a key point of contact for end users, resolves Tier 1 and Tier 2 issues, performs advanced troubleshooting, and escalates higher-tier issues with complete documentation. Success is measured by timely resolution, accurate documentation, effective communication, strong client service, and consistent contribution to process improvement. RESPONSIBILITIES Client Support & Troubleshooting • Provide Tier 1 and Tier 2 support for end users experiencing IT-related issues., • Perform advanced troubleshooting of hardware, software, networking, and peripheral issues both on-site and remotely., • Respond promptly to support requests received by phone, email, chat, and the ticketing system., • Escalate higher-tier issues to senior engineers with complete notes, troubleshooting history, and supporting documentation. Microsoft Platform & User Administration • Manage user accounts, permissions, and email access through Active Directory and Microsoft 365., • Support Microsoft 365 services, including Exchange, SharePoint, OneDrive, and Teams., • Troubleshoot Windows and macOS operating systems and common business applications., • Assist with Windows Server administration, including Active Directory, DNS, DHCP, and Group Policy. Infrastructure & Systems Support • Troubleshoot TCP/IP, DNS, DHCP, VPN, wireless networks, and networked peripherals., • Use remote support tools such as RDP, TeamViewer, AnyDesk, and VSAX to diagnose and resolve issues., • Support virtualization technologies such as VMware and Hyper-V and cloud platforms such as Azure and AWS., • Apply foundational cybersecurity practices involving firewalls, endpoint protection, antivirus solutions, and data protection. Documentation, Collaboration & Team Development • Document issue resolutions, troubleshooting steps, internal processes, and user guidance., • Collaborate with other technology teams to resolve escalated issues and implement sustainable fixes., • Support and train junior IT staff and Tier 1 technicians as needed., • Identify recurring issues and improvement opportunities that strengthen service quality and operational consistency., • Perform other duties as assigned by management to meet organizational needs. JOB REQUIREMENTS Education and Experience • 3-5 years of experience in IT support, help desk, or a similar technology support role., • Associate degree or higher in Information Technology, Computer Science, or a related field, or equivalent work experience., • Experience troubleshooting hardware, software, networking, and peripheral issues., • Experience supporting both Windows and macOS operating systems., • Experience working with enterprise ticketing systems such as Autotask, Jira, ServiceNow, or Freshdesk., • MSP experience is preferred. Technical Skills • Strong knowledge of Windows Server 2016 and 2019, including Active Directory, DNS, DHCP, and Group Policy management., • Proficiency in networking fundamentals, including TCP/IP, DNS, DHCP, VPN, wireless troubleshooting, and networked peripherals., • Hands-on experience with Microsoft 365 administration, including Exchange, SharePoint, OneDrive, and Teams., • Familiarity with remote desktop and remote support tools, including RDP, TeamViewer, AnyDesk, and VSAX., • Experience with virtualization technologies, including VMware and Hyper-V, and cloud platforms such as Azure and AWS., • Basic understanding of cybersecurity practices, including firewall management, antivirus solutions, endpoint protection, and data protection. Soft Skills • Strong problem-solving skills and attention to detail., • Excellent verbal and written communication skills, with the ability to explain technical information to non-technical users., • Strong customer service orientation and focus on end-user satisfaction., • Ability to work independently and collaboratively while managing multiple priorities in a fast-paced environment., • Effective time management and prioritization in high-pressure situations., • High energy, dependable follow-through, and a commitment to continuous improvement. Preferred Certifications • CompTIA A+, • CompTIA Network+, • Microsoft Certified: Azure Fundamentals, • ITIL Foundation certification or familiarity with ITIL best practices.

Job Description About Us Redefined Eyecare is a modern, boutique-style optometry practice in McKinney. Since opening in 2023, we have cared for families across McKinney, Allen, Frisco, and Prosper. Our care is personal and uses current technology, so every visit feels unhurried and tailored to the patient. Our optical carries a hand-selected collection of independent, designer frame brands. You won't find the usual mall-store lineup. Along with eyewear, we offer comprehensive and pediatric eye exams, specialty contact lenses, myopia management, medical and urgent eye care, and a dedicated Dry Eye Spa. The Role We're looking for an Optician who loves eyewear, enjoys people, and takes pride in getting the details right. You'll work closely with our Optometrist to give every patient an excellent optical experience, from choosing frames through the final fitting. Optical is the heart of this job, but we're a small office and everyone pitches in. Along with optical, you'll regularly handle front desk duties, pretesting, and opening and closing the office. If you like variety and enjoy being part of a close-knit team, you'll fit right in. If you want to do optical only, this probably isn't the right role. What You'll Do • Guide patients through frame selection based on their prescription, face shape, lifestyle, and personal style, • Recommend and explain lens options, including digitally surfaced and progressive lenses, Trivex and high-index materials, anti-reflective and blue-light coatings, and photochromics, • Help patients choose prescription and non-prescription sunglasses, • Take accurate measurements (PD, seg height, fitting heights) and place lens orders with labs, • Verify incoming jobs for accuracy against the prescription, • Dispense, fit, adjust, and repair eyewear, • Troubleshoot and problem-solve to achieve satisfactory visual acuity, • Help patients with contact lens orders and teach insertion, removal, and care, • Process vision insurance benefits and explain out-of-pocket costs clearly before purchase, • Keep frame boards stocked, clean, and well merchandised; assist with inventory and frame buying, • Help with front desk tasks between optical patients, including check-in and check-out, insurance verification, scheduling, and patient calls, emails, and texts, • Assist with pretesting, opening and closing the office, and other team tasks as needed What We're Looking For • 1+ year of optical dispensing experience preferred, • ABO certification preferred (or willingness to earn it; we'll support you), • Familiarity with vision plans such as VSP and EyeMed, is a plus, • Experience with optometry practice management software is a plus, • A warm, polished, patient-first communication style, • Strong attention to detail and comfort with basic hand tools for adjustments and repairs, • An eye for fashion and genuine enthusiasm for well-made eyewear Why You'll Love Working Here • A 4-day week with no evenings or weekends, • Competitive hourly pay, • A small, supportive team where your ideas are heard

Front Desk and Client Experience. Experience using a multiline telephone system and managing a busy front desk. This position plays an essential role in welcoming visitors, managing incoming calls, connecting people with the appropriate team member, and keeping our front office running smoothly.

Job Description:\n\nPosition Summary\nThe Member Relationship Specialist Float is the primary point of contact for new and existing members at a CUTX branch, responsible for uncovering financial needs and delivering tailored solutions that span membership, deposit accounts, consumer loans, and ancillary services. The role consistently delivers an unexpected member experience, meets or exceeds defined sales and service goals, refers members to internal partners for specialized needs, and ensures every interaction is accurate, compliant, and documented. The Member Relationship Specialist Float regularly rotates among CUTX branch locations to provide coverage where needed and must be able to quickly adapt to different teams, members’ needs, and business volumes while maintaining consistent performance and expectations. The Member Relationship Specialist Float uses CUTX-approved AI and digital tools to support needs-based conversations, recommend appropriate products, and complete account and loan processing efficiently while maintaining full accountability for member-facing outcomes.Key ResponsibilitiesFloat Coverage & Adaptability· Provide MRS coverage at CUTX branch locations as assigned based on staffing levels, vacancies, absences, business volume, and other operational needs.· Travel regularly between CUTX branch locations and maintain the reliability and flexibility necessary to fulfill assigned branch coverage.· Quickly integrate into different branch teams and adapt to varying member demographics, business volumes, and branch needs.· Independently perform the full scope of MRS responsibilities at assigned locations while maintaining consistent CUTX service, sales, operational, and compliance standards.· Partner effectively with branch leadership and team members at each assigned location to support member service and branch goal attainment.Member Experience & Needs-Based Service\n\n Deliver an unexpected member experience by consistently providing outstanding service to internal and external members with every interaction.\n Uncover member needs through active listening and discovery questions, then recommend products and services that fit those needs.\n Regularly follow up with members to confirm financial needs are being met and to identify additional opportunities to serve.\n Handle member concerns and complaints with empathy and accuracy; resolve within authority or escalate appropriately.\nSales, Referrals & Goal Attainment\n\n Meet or exceed established individual sales, referral, and service goals on a consistent basis.\n Proactively discuss and refer members to internal partners (e.g., mortgage, investment services, business services) when needs exceed the role's scope.\n Participate in branch sales meetings, campaigns, and contests; contribute to branch-level goal attainment.\n Maintain familiarity with current products, services, pricing, and marketing campaigns to make accurate recommendations.\nAccount Origination & Loan Processing\n\n Process requests for new memberships, depository accounts (checking, savings, money market, certificates, IRAs), and account maintenance services accurately and within policy.\n Originate and process consumer loan applications, including interviewing applicants, gathering documentation, and supporting underwriting and closing.\n Complete account and loan documentation accurately and ensure required disclosures are delivered.\n Perform account maintenance activities including address changes, ownership changes, debit card issuance, and other servicing tasks per CUTX procedures.\nAudit, Risk & Compliance\n\n Remain compliant with all applicable financial regulations, including BSA/AML, OFAC, Regulation CC, USA PATRIOT Act/CIP/CDD, and other regulations applicable to the role.\n Maintain confidentiality of member information and other sensitive information at all times, consistent with GLBA and CUTX Information Security policy.\n Document member interactions, account openings, and loan files accurately and completely to support audit and examination readiness.\n Complete all required compliance, product, and AI training within assigned timeframes and maintain currency on annual refreshers.\nContinuous Learning & Process Improvement\n\n Stay current on products, services, disclosures, system changes, and marketing campaigns through self-study, scheduled training, and branch huddles.\n Participate in pilots of CUTX-approved AI and digital tools that support member-facing workflows; provide feedback and adopt approved enhancements.\n Identify recurring member friction points or process gaps and recommend improvements to branch leadership.\n\n Performance Outcomes & KPIs\nOutcome\nPrimary KPI\nReporting Cadence\nTarget / Direction\nMembers receive solutions that fit their needs, evidenced by product depth.\nProducts Per Member Opened — average number of qualifying products opened per new or existing member served.\nMonthly\n▲ [Target — confirm with VP, Retail Delivery]\nSpecialist consistently meets defined sales and referral goals.\nSales & Referral Goal Attainment — percent of monthly individual goal achieved across deposits, loans, and partner referrals.\nMonthly\n▲ ≥ 100%\nMembers experience high-quality service in every interaction.\nMember Satisfaction / NPS attributable to the Specialist or branch.\nMonthly\n▲ [Target]\nAccount and loan files are accurate and audit-ready.\nFile Accuracy / Audit-Ready Rate — percent of new accounts and loan files passing quality and compliance review without material exception.\nQuarterly\n▲ ≥ 98%\nMembers are followed up with to deepen the relationship.\nFollow-Up Completion Rate — percent of assigned follow-up contacts completed within the defined service window.\nMonthly\n▲ ≥ 95%\nAI-augmented recommendations and drafts are reviewed by the Specialist after member-facing action.\nHuman-in-the-Loop Review Rate on AI Outputs — percent of AI-generated product recommendations and member-facing drafts reviewed and either accepted, adjusted, or escalated by the Specialist after use.\nMonthly\n▲ 100%QualificationsReliable transportation and the ability to travel regularly between assigned branch locations required.Education\n\n High school diploma or general education degree (GED) required.\n Associate or bachelor's degree preferred.\nExperience\n\n Minimum one to two (1–2) years of similar or related experience in financial services, retail banking, credit union member service, sales, or a comparable customer-facing role.\n Prior experience opening deposit accounts and originating consumer loans preferred.\n Prior credit union experience preferred.\n Bilingual English / Spanish preferred.\nLicenses, Registrations, and Certifications\n\n Registration with the Nationwide Multistate Licensing System and Registry (NMLS) under the SAFE Act required upon hire (if originating residential real estate loans) — [confirm with Compliance based on product scope].\nKnowledge & Skills\n\n Working knowledge of consumer deposit products, consumer lending, and account servicing practices.\n Working knowledge of BSA/AML, OFAC, Regulation CC, USA PATRIOT Act/CIP/CDD, and GLBA as applied at the teller line and new accounts desk.\n Proficiency with Microsoft Office (Outlook, Word, Excel, Teams) and ability to learn CUTX's core banking, loan origination, and CRM systems.\n Strong written and verbal communication, including the ability to explain financial products clearly to members.\n Strong listening skills and the ability to uncover unstated needs through discovery conversation.\n Goal-oriented and self-motivated to meet required sales and referral goals.\n Problem-solving competence with strong attention to detail.\n Ability to multitask, prioritize, and adapt in a consistently changing branch environment.\n Strong team orientation and ability to work effectively in a group setting.\nCore Competencies\nCompetency\nProficiency Level\nWhy This Matters in This Role\nMember Centricity\nAdvanced\nThe role is the face of CUTX for many members; every interaction shapes member loyalty and the credit union's reputation.\nSales & Needs-Based Advising\nIntermediate\nThe role is accountable for individual sales and referral goals through needs-based conversations, not transactional order-taking.\nAI Literacy\nIntermediate\nThe role uses AI-augmented recommendation, drafting, and knowledge tools (Tier 2) and is responsible for human-in-the-loop review on every member-impacting output.\nCompliance Orientation\nIntermediate\nBSA/AML, OFAC, CIP, Reg CC, GLBA, and UDAAP are applied daily at account opening and during loan origination; errors create direct member and regulatory exposure.\nOperational Discipline\nIntermediate\nAccount and loan files must be complete, accurate, and audit-ready; documentation gaps create downstream servicing and examination risk.\nCommunication\nIntermediate\nThe role communicates with members, internal partners, and leadership across multiple channels and must explain products and disclosures clearly.\nAdaptability\nAdvanced\nBranch priorities, products, systems, and campaigns change frequently; the Specialist must adapt quickly while maintaining accuracy and traveling across multiple branch locationsAI & Technology ExpectationsAI-Augmented Workflows\nThe following workflows are AI-augmented in this role. The Member Relationship Specialist Float is expected to work fluently within these workflows, exercise sound judgment over AI outputs, and follow all applicable controls.\n\n AI-assisted product recommendation — AI synthesizes member profile, account history, and stated needs to suggest deposit and loan products for the Specialist to discuss with the member.\n AI-assisted member communication drafting — AI drafts follow-up emails, appointment confirmations, and routine member correspondence for Specialist review and personalization.\n AI-powered knowledge assistance — internal AI assistants (e.g., Sam) answer Specialist questions about products, procedures, disclosures, and rate information.\n Document extraction and intake — AI extracts structured fields from member-provided identification and supporting documents to pre-populate account opening and loan application forms.\nAI Tier and Human-in-the-Loop Responsibility\nThis role operates in AI Tier 2 for its principal AI-augmented workflows (see Appendix A). The Member Relationship Specialist Float retains accountability for any decision, communication, or member/employee-impacting action influenced by AI output, consistent with the CUTX Generative AI Usage Policy §3.4.\nThe Member Relationship Specialist Float is required to:\n\n Apply human-in-the-loop review on every AI-recommended product, AI-drafted member communication, and AI-extracted application field after action is taken or the document is finalized.\n Stop reliance on AI output and escalate immediately if the output appears inaccurate, biased, non-compliant, or outside the role's documented scope (Generative AI Usage Policy §3.5).\n Refrain from entering member non-public personal information (NPI), confidential CUTX information, or material non-public information into any AI tool not explicitly approved for that data classification.\n Complete all required AI training within thirty (30) days of hire and maintain currency on annual refreshers.\nApproved AI Tools\nThe role is approved to use the following AI tools in performing essential functions (subject to the Generative AI Usage Policy and any tool-specific guidance issued by the AI Council):\n\n CUTX-approved internal AI assistants (e.g., Sam) for general productivity and approved knowledge tasks.\n Microsoft Copilot for office productivity (drafting, summarization, spreadsheet support).\n CUTX-approved AI-augmented recommendation and decisioning tools embedded in the core banking, loan origination, and CRM platforms.\n CUTX-approved document extraction tools used in account opening and loan intake workflows.\n\nUse of AI tools outside this list requires prior approval from the role's department leader and the AI Council, per the Generative AI Usage Policy §4.Prohibited AI Use\nIn addition to the prohibited uses defined in the Generative AI Usage Policy §3.6, the following are specifically prohibited in this role:\n\n Using AI output as the sole basis for any adverse member action, including a decision to deny a membership application, deny a loan, or close an account.\n Entering member NPI (full account numbers, Social Security numbers, government-ID images, member loan documents) into any AI tool not explicitly approved for that data classification.\n Using consumer AI tools to draft member-facing disclosures, adverse action notices, or other regulated communications; these documents must be produced from approved templates and reviewed per existing procedure.\n Relying on AI-generated product, rate, or disclosure information without verifying against the current authoritative CUTX source.\nCompliance & Regulatory ResponsibilitiesEnterprise Compliance Obligations\nThe Member Relationship Specialist Float is responsible for all enterprise compliance obligations applicable to a CUTX team member, including BSA/AML, OFAC, USA PATRIOT Act/CIP/CDD, GLBA and the Safeguards Rule, Fair Lending laws (ECOA/Reg B, Fair Housing Act), UDAAP, Information Security and Acceptable Use, and the CUTX Code of Conduct.AI-Specific Compliance Obligations\nThe Member Relationship Specialist Float is responsible for the CUTX Generative AI Usage Policy (TRAIGA / HB 149-aligned), the CUTX AI Playbook (including Tier 2 obligations applicable to this role), and Texas Responsible Artificial Intelligence Governance Act (TRAIGA / HB 149) requirements applicable to the role.Role-Specific Compliance Obligations\n\n Bank Secrecy Act / Anti-Money Laundering (BSA/AML) requirements applicable to account opening, transaction monitoring, and Currency Transaction Reporting.\n Office of Foreign Assets Control (OFAC) screening at membership and ongoing.\n USA PATRIOT Act — Customer Identification Program (CIP) and Customer Due Diligence (CDD) at account opening.\n Regulation CC — Funds Availability and check hold disclosures.\n Truth in Savings Act (Regulation DD) — deposit account disclosures.\n Truth in Lending Act (Regulation Z) and Equal Credit Opportunity Act (Regulation B) — consumer lending disclosures and fair lending compliance.\n Gramm-Leach-Bliley Act (GLBA) and the Safeguards Rule — protection of member non-public personal information.\n SAFE Act and NMLS registration requirements where applicable to residential real estate loan origination.\n CUTX Retail Delivery, Account Opening, and Consumer Lending policies and procedures.\nWorking Conditions & Physical Requirements\nThis role is performed on-site at multiple CUTX branch locations in a standard office and member-lobby environment with no hazardous or significantly unpleasant conditions. Regular travel is required. Essential physical activities include the ability to remain stationary at a workstation or new accounts desk for extended periods; use fingers, h

Job Description:\n\nPosition Summary\nThe Member Relationship Specialist is the primary point of contact for new and existing members at a CUTX branch, responsible for uncovering financial needs and delivering tailored solutions that span membership, deposit accounts, consumer loans, and ancillary services. The role consistently delivers an unexpected member experience, meets or exceeds defined sales and service goals, refers members to internal partners for specialized needs, and ensures every interaction is accurate, compliant, and documented. The Member Relationship Specialist uses CUTX-approved AI and digital tools to support needs-based conversations, recommend appropriate products, and complete account and loan processing efficiently while maintaining full accountability for member-facing outcomes.Key ResponsibilitiesMember Experience & Needs-Based Service\n\n Deliver an unexpected member experience by consistently providing outstanding service to internal and external members with every interaction.\n Uncover member needs through active listening and discovery questions, then recommend products and services that fit those needs.\n Regularly follow up with members to confirm financial needs are being met and to identify additional opportunities to serve.\n Handle member concerns and complaints with empathy and accuracy; resolve within authority or escalate appropriately.\nSales, Referrals & Goal Attainment\n\n Meet or exceed established individual sales, referral, and service goals on a consistent basis.\n Proactively discuss and refer members to internal partners (e.g., mortgage, investment services, business services) when needs exceed the role's scope.\n Participate in branch sales meetings, campaigns, and contests; contribute to branch-level goal attainment.\n Maintain familiarity with current products, services, pricing, and marketing campaigns to make accurate recommendations.\nAccount Origination & Loan Processing\n\n Process requests for new memberships, depository accounts (checking, savings, money market, certificates, IRAs), and account maintenance services accurately and within policy.\n Originate and process consumer loan applications, including interviewing applicants, gathering documentation, and supporting underwriting and closing.\n Complete account and loan documentation accurately and ensure required disclosures are delivered.\n Perform account maintenance activities including address changes, ownership changes, debit card issuance, and other servicing tasks per CUTX procedures.\nCompliance, Documentation & Confidentiality\n\n Remain compliant with all applicable financial regulations, including BSA/AML, OFAC, Regulation CC, USA PATRIOT Act/CIP/CDD, and other regulations applicable to the role.\n Maintain confidentiality of member information and other sensitive information at all times, consistent with GLBA and CUTX Information Security policy.\n Document member interactions, account openings, and loan files accurately and completely to support audit and examination readiness.\n Complete all required compliance, product, and AI training within assigned timeframes and maintain currency on annual refreshers.\nContinuous Learning & Process Improvement\n\n Stay current on products, services, disclosures, system changes, and marketing campaigns through self-study, scheduled training, and branch huddles.\n Participate in pilots of CUTX-approved AI and digital tools that support member-facing workflows; provide feedback and adopt approved enhancements.\n Identify recurring member friction points or process gaps and recommend improvements to branch leadership.\nPerformance Outcomes & KPIs\nOutcome\nPrimary KPI\nReporting Cadence\nTarget / Direction\nMembers receive solutions that fit their needs, evidenced by product depth.\nProducts Per Member Opened — average number of qualifying products opened per new or existing member served.\nMonthly\n▲ [Target — confirm with VP, Retail Delivery]\nSpecialist consistently meets defined sales and referral goals.\nSales & Referral Goal Attainment — percent of monthly individual goal achieved across deposits, loans, and partner referrals.\nMonthly\n▲ ≥ 100%\nMembers experience high-quality service in every interaction.\nMember Satisfaction / NPS attributable to the Specialist or branch.\nMonthly\n▲ [Target]\nAccount and loan files are accurate and audit-ready.\nFile Accuracy / Audit-Ready Rate — percent of new accounts and loan files passing quality and compliance review without material exception.\nQuarterly\n▲ ≥ 98%\nMembers are followed up with to deepen the relationship.\nFollow-Up Completion Rate — percent of assigned follow-up contacts completed within the defined service window.\nMonthly\n▲ ≥ 95%\nAI-augmented recommendations and drafts are reviewed by the Specialist after member-facing action.\nHuman-in-the-Loop Review Rate on AI Outputs — percent of AI-generated product recommendations and member-facing drafts reviewed and either accepted, adjusted, or escalated by the Specialist after use.\nMonthly\n▲ 100%QualificationsEducation\n\n High school diploma or general education degree (GED) required.\n Associate or bachelor's degree preferred.\nExperience\n\n Minimum one to two (1–2) years of similar or related experience in financial services, retail banking, credit union member service, sales, or a comparable customer-facing role.\n Prior experience opening deposit accounts and originating consumer loans preferred.\n Prior credit union experience preferred.\n Bilingual English / Spanish preferred.\nLicenses, Registrations, and Certifications\n\n Registration with the Nationwide Multistate Licensing System and Registry (NMLS) under the SAFE Act required upon hire (if originating residential real estate loans) — [confirm with Compliance based on product scope].\nKnowledge & Skills\n\n Working knowledge of consumer deposit products, consumer lending, and account servicing practices.\n Working knowledge of BSA/AML, OFAC, Regulation CC, USA PATRIOT Act/CIP/CDD, and GLBA as applied at the teller line and new accounts desk.\n Proficiency with Microsoft Office (Outlook, Word, Excel, Teams) and ability to learn CUTX's core banking, loan origination, and CRM systems.\n Strong written and verbal communication, including the ability to explain financial products clearly to members.\n Strong listening skills and the ability to uncover unstated needs through discovery conversation.\n Goal-oriented and self-motivated to meet required sales and referral goals.\n Problem-solving competence with strong attention to detail.\n Ability to multitask, prioritize, and adapt in a consistently changing branch environment.\n Strong team orientation and ability to work effectively in a group setting.\nCore Competencies\nCompetency\nProficiency Level\nWhy This Matters in This Role\nMember Centricity\nAdvanced\nThe role is the face of CUTX for many members; every interaction shapes member loyalty and the credit union's reputation.\nSales & Needs-Based Advising\nIntermediate\nThe role is accountable for individual sales and referral goals through needs-based conversations, not transactional order-taking.\nAI Literacy\nIntermediate\nThe role uses AI-augmented recommendation, drafting, and knowledge tools (Tier 2) and is responsible for human-in-the-loop review on every member-impacting output.\nCompliance Orientation\nIntermediate\nBSA/AML, OFAC, CIP, Reg CC, GLBA, and UDAAP are applied daily at account opening and during loan origination; errors create direct member and regulatory exposure.\nOperational Discipline\nIntermediate\nAccount and loan files must be complete, accurate, and audit-ready; documentation gaps create downstream servicing and examination risk.\nCommunication\nIntermediate\nThe role communicates with members, internal partners, and leadership across multiple channels and must explain products and disclosures clearly.\nAdaptability\nIntermediate\nBranch priorities, products, systems, and campaigns change frequently; the Specialist must adapt quickly while maintaining accuracy.AI & Technology ExpectationsAI-Augmented Workflows\nThe following workflows are AI-augmented in this role. The Member Relationship Specialist is expected to work fluently within these workflows, exercise sound judgment over AI outputs, and follow all applicable controls.\n\n AI-assisted product recommendation — AI synthesizes member profile, account history, and stated needs to suggest deposit and loan products for the Specialist to discuss with the member.\n AI-assisted member communication drafting — AI drafts follow-up emails, appointment confirmations, and routine member correspondence for Specialist review and personalization.\n AI-powered knowledge assistance — internal AI assistants (e.g., Sam) answer Specialist questions about products, procedures, disclosures, and rate information.\n Document extraction and intake — AI extracts structured fields from member-provided identification and supporting documents to pre-populate account opening and loan application forms.\nAI Tier and Human-in-the-Loop Responsibility\nThis role operates in AI Tier 2 for its principal AI-augmented workflows (see Appendix A). The Member Relationship Specialist retains accountability for any decision, communication, or member/employee-impacting action influenced by AI output, consistent with the CUTX Generative AI Usage Policy §3.4.\nThe Member Relationship Specialist is required to:\n\n Apply human-in-the-loop review on every AI-recommended product, AI-drafted member communication, and AI-extracted application field after action is taken or the document is finalized.\n Stop reliance on AI output and escalate immediately if the output appears inaccurate, biased, non-compliant, or outside the role's documented scope (Generative AI Usage Policy §3.5).\n Refrain from entering member non-public personal information (NPI), confidential CUTX information, or material non-public information into any AI tool not explicitly approved for that data classification.\n Complete all required AI training within thirty (30) days of hire and maintain currency on annual refreshers.\nApproved AI Tools\nThe role is approved to use the following AI tools in performing essential functions (subject to the Generative AI Usage Policy and any tool-specific guidance issued by the AI Council):\n\n CUTX-approved internal AI assistants (e.g., Sam) for general productivity and approved knowledge tasks.\n Microsoft Copilot for office productivity (drafting, summarization, spreadsheet support).\n CUTX-approved AI-augmented recommendation and decisioning tools embedded in the core banking, loan origination, and CRM platforms.\n CUTX-approved document extraction tools used in account opening and loan intake workflows.\n\nUse of AI tools outside this list requires prior approval from the role's department leader and the AI Council, per the Generative AI Usage Policy §4.Prohibited AI Use\nIn addition to the prohibited uses defined in the Generative AI Usage Policy §3.6, the following are specifically prohibited in this role:\n\n Using AI output as the sole basis for any adverse member action, including a decision to deny a membership application, deny a loan, or close an account.\n Entering member NPI (full account numbers, Social Security numbers, government-ID images, member loan documents) into any AI tool not explicitly approved for that data classification.\n Using consumer AI tools to draft member-facing disclosures, adverse action notices, or other regulated communications; these documents must be produced from approved templates and reviewed per existing procedure.\n Relying on AI-generated product, rate, or disclosure information without verifying against the current authoritative CUTX source.\nCompliance & Regulatory ResponsibilitiesEnterprise Compliance Obligations\nThe Member Relationship Specialist is responsible for all enterprise compliance obligations applicable to a CUTX team member, including BSA/AML, OFAC, USA PATRIOT Act/CIP/CDD, GLBA and the Safeguards Rule, Fair Lending laws (ECOA/Reg B, Fair Housing Act), UDAAP, Information Security and Acceptable Use, and the CUTX Code of Conduct.AI-Specific Compliance Obligations\nThe Member Relationship Specialist is responsible for the CUTX Generative AI Usage Policy (TRAIGA / HB 149-aligned), the CUTX AI Playbook (including Tier 2 obligations applicable to this role), and Texas Responsible Artificial Intelligence Governance Act (TRAIGA / HB 149) requirements applicable to the role.Role-Specific Compliance Obligations\n\n Bank Secrecy Act / Anti-Money Laundering (BSA/AML) requirements applicable to account opening, transaction monitoring, and Currency Transaction Reporting.\n Office of Foreign Assets Control (OFAC) screening at membership and ongoing.\n USA PATRIOT Act — Customer Identification Program (CIP) and Customer Due Diligence (CDD) at account opening.\n Regulation CC — Funds Availability and check hold disclosures.\n Truth in Savings Act (Regulation DD) — deposit account disclosures.\n Truth in Lending Act (Regulation Z) and Equal Credit Opportunity Act (Regulation B) — consumer lending disclosures and fair lending compliance.\n Gramm-Leach-Bliley Act (GLBA) and the Safeguards Rule — protection of member non-public personal information.\n SAFE Act and NMLS registration requirements where applicable to residential real estate loan origination.\n CUTX Retail Delivery, Account Opening, and Consumer Lending policies and procedures.\nWorking Conditions & Physical Requirements\nThis role is performed on-site at the assigned CUTX branch in a standard office and member-lobby environment with no hazardous or significantly unpleasant conditions. Essential physical activities include the ability to remain stationary at a workstation or new accounts desk for extended periods; use fingers, hands, and wrists for repetitive motions such as typing, handling documents, and operating standard office equipment; talk and hear at a level sufficient to convey detailed or important information accurately to members and team members in person and by phone; visual acuity sufficient to prepare and inspect documents on paper and on screen; and occasional standing, walking, reaching, stooping, kneeling, or crouching. The role occasionally lifts and moves objects up to 20 pounds. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this role, consistent with the Americans with Disabilities Act and CUTX policy.Acknowledgement & Disclaimer\nThis job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required, and CUTX reserves the right to modify, add to, or remove duties at any time as business needs require.\nEmployment with CUTX is at-will. This job description does not constitute an employment contract.

Description \n \n Apply Today - January 2027 Training Classes Are Now Open\n \n \nIf you hold a P&C license, this is your opportunity to join Liberty Mutual's Inside Sales team and take the next step in a rewarding, growth-focused career. We are also welcoming unlicensed candidates who are ready to begin their insurance journey with free P&C license training and paid training time.\n \n Key Dates:\n\n • Licensed Class: January 11, 2027\n, • Unlicensed Class: January 25, 2027\nStart your journey with us and build a career where your talent and passion for helping others truly make an impact. \n \n \nAs an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one. \n \n Plus, you'll enjoy:\n\n • Generous earning potential\n, • Paid licensing and training opportunities\n, • Comprehensive benefits\n, • Flexible work arrangements\n, • Strong work-life balance\n, • And more!\n Why Liberty Mutual? \n \n Pay Details: \n\n • Starting base salary is $45K with opportunity for growth.\n, • Average earnings range from $55K-$75K through a combination of base salary and generous commission.\n, • Top Performing Agents in their second year and onward, can earn up to $85k+.\nWe are currently hiring quality Inbound sales professionals in the following states: AR, AZ, FL, GA, IA, ID, IN, KS, LA, MA, MD, ME, MI, MN, MO, NC, NE, NH, NJ, NM, NV, NY, OH, OR, PA, SC, TX, UT, VA, WA, WI, and WV \n \n \nLicensed only candidates based in ID, MT, WY, GA, TN, AL, OK, KS and KY Applicants must reside within these specified locations to be considered for this role.\n \n \nPositivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one. \n \n Job Details \n \n \n As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. \n \n \nDue to state licensing restrictions, employees must remain in their resident state for at least one year before relocating. \n \n You'd be a great fit if you are: \n \n A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders. \n \n A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. \n \n A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. \n \n A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. \n \n Position Details: \n \n \n From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!\n\n • Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.\n, • Comprehensive medical benefits from Day 1.\n, • No cold calls, all incoming warm leads.\n, • Opportunities for rewards and recognition.\n, • Must be available to work a schedule of 4 weekdays and 1 weekend day. Standard shift is 11:30-8 EST, 12:30-9 CST, or 8:30-5 PST.\n, • All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.\nQualifications\n\n, • 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.\n, • Strong, engaging interpersonal and persuasion skills needed to close sales\n, • Ability to communicate well to both prospects and customers\n, • Excellent analytical, decision-making and organizational skills\n, • Strong typing capabilities and PC proficiency\n, • Property and Casualty License required after hire.\nAbout Us\n Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. \n \n \nAt Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. \n \n \nWe value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits \n \n \n Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. \n \n Fair Chance Notices\n\n • California\n\n\n, • Los Angeles Incorporated\n\n\n, • Los Angeles Unincorporated\n\n\n, • Philadelphia\n\n\n, • San Francisco\n

Description \n \n Apply Today - Training Classes Begins in January 2027!\n \n Looking for a career in insurance? Join our Inside Sales team and get free P&C license training with paid training time. Start your rewarding career today!\n \n Key Date:\n\n • Unlicensed Class: January 25, 2027\n, • Licensed Class: January 11, 2027\nStart your journey with us and build a career where your talent and passion for helping others truly make an impact. \n \n \nAs an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one. \n \n Plus, you'll enjoy:\n\n • Generous earning potential\n, • Paid licensing and training opportunities\n, • Comprehensive benefits\n, • Flexible work arrangements\n, • Strong work-life balance\n, • And more!\n Why Liberty Mutual? \n \n Pay Details: \n\n • Starting base salary is $45K with opportunity for growth.\n, • Average earnings range from $55K-$75K through a combination of base salary and generous commission.\n, • Top Performing Agents in their second year and onward, can earn up to $85k+.\nWe are currently hiring quality Inbound sales professionals in the following states: AR, AZ, FL, GA, IA, ID, IN, KS, LA, MA, MD, ME, MI, MN, MO, NC, NE, NH, NJ, NM, NV, NY, OH, OR, PA, SC, TX, UT, VA, WA, WI, and WV \n \n \n Licensed only candidates based in ID, MT, WY, GA, TN, AL, OK, KS and KY Applicants must reside within these specified locations to be considered for this role. \n \n \nPositivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one. \n \n Job Details \n \n \n As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. \n \n \nDue to state licensing restrictions, employees must remain in their resident state for at least one year before relocating. \n \n You'd be a great fit if you are: \n \n A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders. \n \n A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. \n \n A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. \n \n A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. \n \n Position Details: \n \n \n From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!\n\n • Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.\n, • Comprehensive medical benefits from Day 1.\n, • No cold calls, all incoming warm leads.\n, • Opportunities for rewards and recognition.\n, • Must be available to work a schedule of 4 weekdays and 1 weekend day. Standard shift is 11:30-8 EST, 12:30-9 CST, or 8:30-5 PST.\n, • All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.\nQualifications\n\n, • 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.\n, • Strong, engaging interpersonal and persuasion skills needed to close sales.\n, • Ability to communicate well to both prospects and customers.\n, • Excellent analytical, decision-making and organizational skills.\n, • Strong typing capabilities and PC proficiency.\n, • Property and Casualty Insurance License. Training will be provided if you do not currently hold a license.\nAbout Us\n Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. \n \n \nAt Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. \n \n \nWe value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits \n \n \n Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. \n \n Fair Chance Notices\n\n • California\n\n\n, • Los Angeles Incorporated\n\n\n, • Los Angeles Unincorporated\n\n\n, • Philadelphia\n\n\n, • San Francisco\n

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing • Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies., • Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries., • Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally., • Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system., • Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner., • Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable., • Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary., • Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift., • Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks., • Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction., • Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits Benefits for Full Time employees may include: • Health, Dental and Vision Insurances, • Disability Insurances, • Supplemental Life Insurances, • Flexible Spending Accounts, • 401(k) Retirement Plan with company match, • Paid Time Off, Vacation and Holidays, • Employee Assistance Program, • AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! Benefits vary by location Part-Time Benefits Also Available! EEO/VET/DISABLED Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Title: Medical Office Front Desk ReceptionistLocation: Mckinney, TXDepartment: Front OfficePosition Summary:We are seeking a friendly, organized, and proactive Front Desk Receptionist to join our team at Premier Pulmonary and Sleep. Team CollaborationAct as a liaison between front office, clinic

Prolonged periods sitting at a desk and working on a computer. Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring

Medical Office ReceptionistMedical Office Receptionist – Family Care 18149 Bring your passion to Texas Health so we are Better + Together **1 year of front desk receptionist healthcare experience in a clinical setting or office environment needed.Work location: 1120 Raintree Circle Suite 120, Alle

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow all policy and procedures 100% of the time and expect the same from your crew. In addition: staffing, paperwork, cost controls, cash control, food management, work to a schedule, perfect image and adherence to standards, great customer service, attendance and punctuality, transportation to/from work, store cleanliness, marketing, profitability. Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or manager corporate operations, our stores offer a world of opportunity. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! General job duties for all store team members include operating all equipment, stocking ingredients from delivery area to storage, work area, walk-in cooler, preparing product, receiving and processing telephone orders, taking inventory and completing associated paperwork, and cleaning equipment and facility approximately daily. Orientation and training provided on the job. Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Standing. Most tasks are performed from a standing position. Walking. For short distances for short durations. Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Sitting. Paperwork is normally completed in an office at a desk or table. Lifting. Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying. Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing. To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing. Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending. Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting. Performed occasionally to stock shelves and to clean low areas. Reaching. Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks. Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids. Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Deliver product by car and then to door of customer. Deliver flyers and door hangers. Valid driver's license with safe driving record meeting company standards. Access to an insured vehicle which can be used for delivery. Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. Carrying. During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties. Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift. Walking. Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Climbing. During delivery of product, navigation of five or more flights of stairs may be required. Exposure To. Varying and sometimes adverse weather conditions when delivering product, driving and couponing. Far vision and night vision for driving.

Our clinic is seeking a Patient Services Representative to join a team of 8 PSRs who serve as the first point of contact for patients, primarily managing incoming phone calls along with front-desk and administrative support duties. This role is essential to ensuring a smooth, professional, and welcoming patient experience from the moment they contact or enter the office. This is a contract-to-hire position, with an initial contract period from 08/30/2026 to 10/30/2026, with potential for conversion to a permanent role based on performance and business need. Key Responsibilities • Answer incoming phone calls and route or resolve patient inquiries promptly and professionally, • Greet and check in patients, ensuring a positive front-desk experience, • Accurately enter and update patient information in the EMR system (eClinical), • Schedule, confirm, and manage patient appointments, • Verify insurance information and collect necessary patient documentation, • Maintain a clean and organized lobby/waiting area (shared rotation among the full team), • Communicate clearly and courteously with patients, providers, and staff, • Support general administrative and office tasks as needed Ideal Candidate Background • Prior healthcare or medical office experience preferred, • Ability to learn EMR systems (eClinical) quickly, • Demonstrated excellent customer service skills Required Skills/Experience • Minimum 2 years of solid customer service experience Preferred Skills/Attributes • Bilingual in Spanish (at least 1 of 2 selected candidates must be bilingual in Spanish), • Polished, professional appearance and presentation Dress Code Business casual required. Slacks and a shirt/blouse; no sandals or t-shirts. Nails must be kept short. Please avoid wearing strong or overpowering perfumes/colognes. Interview Process In-person interview(s).

Job DescriptionJob Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're bound to have just the thing for you. ADVANCEMENT Many Domino's team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Franchisee. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.Trays may also be pulled. Additional Information Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. An attempt has been made to cover all responsibilites, but on occassion, duties may be required that were not listed in this description

Established, growing dental practice in McKinney is seeking an experienced Dental Front Office Manager to lead our front office team and own the business systems that keep the practice running scheduling, insurance, accounts receivable, recall, patient experience, and growth. This is a hands-on leadership role, not a desk-only job. You will work directly with the doctor and the team every day: leading the morning huddle, solving problems in real time, coaching front office staff, and turning practice data into action. If you are a Dentrix power user who likes building better systems including AI and analytics tools and holding a team to a high standard with a calm, professional hand, this role is for you. Key Responsibilities Front Office Leadership & Daily Operations • Lead, train, schedule, and supervise the front office team; set the standard for professionalism, punctuality, and teamwork, • Run the daily schedule for maximum productivity: confirmations, filling openings, managing cancellations and no-shows, and patient flow between front and back office, • Lead the morning huddle with production, collections, and schedule priorities for the day, • Serve as the first point of escalation for patient concerns and resolve them Dentrix & Practice Systems • Expert-level use of Dentrix: scheduling, treatment planning, billing, claims, reporting, and document management, • Maintain clean, accurate data in Dentrix patient records, insurance plans, fee schedules, and provider settings, • Build and maintain front office standard operating procedures (SOPs) in Dentrix-driven workflows AI Integration & Practice Technology • Implement and manage Stratus for AI-assisted insurance verification ensuring eligibility, benefits, and remaining maximums are verified accurately before the appointment, with human quality checks on AI output, • Use Dental Intelligence analytics to track production, collections, case acceptance, hygiene reappointment, recall, and new-patient performance and act on what the data shows, • Train the team on new technology, troubleshoot workflow issues, and champion adoption of AI and automation tools that reduce manual work without reducing accuracy Human Resources & Team Management • Support recruiting, interviewing, onboarding, and training of front office (and as needed, other) staff, • Manage staff schedules, time-off requests, and attendance, • Conduct coaching conversations and performance reviews; document performance issues fairly and promptly, • Manage and mediate office disputes and workplace conflict professionally and impartially address issues early, privately, and in writing where appropriate, and escalate to the doctor when needed, • Maintain employee records and support compliance with office policies Quality Control & Implementation • Own quality control for front office work: audit insurance verifications, claims, treatment-plan estimates, and patient communications for accuracy, • Implement new systems, policies, and initiatives from planning through training to follow-up measurement and verify they actually stick, • Support HIPAA, OSHA, and office compliance requirements in all administrative processes Patient Experience / Customer Service Optimization • Design and continuously improve the patient experience: phones, check-in, check-out, financial conversations, and follow-up, • Monitor and improve patient satisfaction, online reviews, and referral behavior; respond to feedback professionally, • Coach the team on communication clear treatment and cost explanations that build trust and support case acceptance Accounts Receivable & Insurance • Manage accounts receivable: monitor aging reports, follow up on outstanding insurance claims and patient balances, and keep AR days and over-90 balances at target, • Oversee claims submission, denial follow-up and appeals coordination, and accurate patient estimates before treatment, • Work with patients on payment arrangements and financial options in a firm, fair, and respectful manner Active Recall & Reactivation • Build and run an active recall plan: recare/hygiene recall, overdue patient reactivation, and unscheduled treatment follow-up, with weekly targets and tracked results, • Use Dental Intelligence and Dentrix recall tools to keep the hygiene and doctor schedules full weeks out, not just tomorrow Marketing & Growth Strategy • Develop and execute a practical marketing strategy for new patient growth and patient retention: online presence and reviews, social media, promotions, community and referral outreach, • Track marketing results new patients, sources, and conversion and report what is working and what is not

Job Description Front Desk Administrative Assistant Burress Law, PLLC – McKinney, TX Burress Law, a high-level and rapidly growing plaintiffs’ personal injury firm, is seeking a full-time Front Desk Administrative Assistant who wants more than “just a job.” This is a highly promotable position. Why This Role Is Different Clear growth path: We intentionally hire for this role as a launchpad into the firm, and the last 6–7 front desk teammates have all been promoted out to more advanced positions. High-impact work: You will be the first impression for clients and an integral part of a team committed to winning for injured clients and their families. Tight-knit, winning culture: We are a collaborative, high-performing team that values accountability, initiative, problem-solving, and punctuality. Compensation, Schedule, and Benefits Pay: $40,000 – $50,000 per year, depending on experience. Schedule: Full-time, 8-hour shift, Monday – Friday, in-office only (McKinney, TX). Top-of-Market Compensation Generous 401(k) with firm matching component & discretionary profit sharing Health Insurance Vision insurance Life insurance 4 weeks PTO after 5 years Work Location: In-person Compensation: $40,000 - $50,000 yearly Responsibilities: What You’ll Do You will own the front desk and be the hub for both client experience and day-to-day office operations. Reception & Client Experience: Answer and direct incoming phone calls to the appropriate staff. Greet, check in, and direct clients and visitors, ensuring the lobby and conference rooms are tidy, welcoming, and reset between meetings. Manage and update the office calendar, including scheduling meetings and appointments, and preparing conference rooms and materials for closings, depositions, and in-person consults. Administrative & Office Operations: Process and direct mail and incoming packages; scan and route documents, and send mail notifications as needed. Order and take stock of office supplies; keep coffee bar, water, and snacks stocked and presentable. Prepare documents as needed and assist with processing and coordinating invoices and payments. Handle client, expense, and provider checks following firm procedures, including scanning, saving to correct folders, preparing envelopes/packets, and mailing. Support basic technical troubleshooting (Wi‑Fi, phones, printers) and coordinate with building or tech contacts when issues arise. Daily Opening & Closing: Open the office each morning (coffee on, lobby TV/music, walk-through for cleanliness, conference rooms and materials prepared). Close the office each evening (reset coffee, restock snacks, tidy lobby and conference rooms, shut down TV/music, clear and organize front desk). Qualifications: Who Thrives In This Role We are looking for a self-starter and problem solver who takes ownership of their work with a sense of pride and punctuality, and wants to grow with the firm. Preferred Qualifications High school graduate or equivalent. At least 1 year of customer service experience; prior experience in a personal injury law firm or as an administrative assistant is a plus. Bilingual (English & Spanish) is a plus, but not required. Organized, detail-oriented, and able to juggle multiple tasks at once Strong oral and written communication skills, including the ability to draft clear, professional emails and correspondence, and the ability to think on your feet in a fast-paced environment Consistently punctual and reliable, with a strong respect for time commitments and schedules. Team-oriented, proactive “how can I help?” attitude with a strong sense of accountability. Strong desire to (1) learn, (2) become indispensable, and (3) earn promotion to a higher-level, higher-impact position within the firm. Living in or near McKinney is a plus. Core Traits We Value Self-starter: You see what needs to be done and do it without waiting for direction. Problem solver: You troubleshoot issues and bring solutions, not just problems. Accountable: You take ownership of your responsibilities and follow through. Strong writer: You communicate clearly and professionally in writing with clients, vendors, and teammates. Punctual: You show up prepared and on time, understanding that the front desk sets the tone for the entire office. Client-first mindset: You care deeply about delivering an excellent experience for clients. About Company Burress Injury Law PLLC is one of the most respected personal injury firms in North Texas. We fight for injured clients with precision, compassion, and relentless preparation. Our team handles complex pre-litigation and litigation matters, including catastrophic injury, motor vehicle collisions, premises liability, and wrongful death cases. Please do not call our office inquiring about the job posting.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Free food & snacks, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance, • Wellness resources Full-Time Optometric Assistant/Technician – Allen, TX Allen Eyecare Center Looking for a healthcare role that keeps you moving, learning, and making a real difference with patients every day? Join a fast-paced optometry practice in Allen, TX where you’ll work directly with patients, assist doctors, and help keep clinic flow running smoothly. Position Overview Allen Eyecare Center is hiring a Full-Time Optometric Assistant / Technician to support our doctors and patient care team. This role is ideal for someone who enjoys both patient interaction and hands-on clinical work in a medical office environment. You’ll work closely with doctors while helping patients through testing, workups, education, and exam preparation. Key Responsibilities • Perform pre-testing and diagnostic testing including autorefraction, tonometry, retinal imaging, visual acuity testing, and visual fields, • Accurately document medical history, medications, and patient information in the EHR, • Prepare patients for exams and assist doctors during clinic flow, • Educate patients on treatments, testing, and follow-up care, • Clean, maintain, and sanitize clinical equipment and exam rooms, • Support efficient patient flow in a busy optometry clinic, • Assist with contact lens training and patient education as needed Qualifications, • Experience in optometry, ophthalmology, medical assisting, or healthcare preferred but not required, • Strong communication and patient-care skills, • Ability to multitask in a fast-paced medical environment, • Detail-oriented and dependable, • Positive attitude and willingness to learn Preferred Experience, • Optometry industry experience, • Scribing or EHR documentation experience, • Knowledge of ophthalmic testing equipment, • Contact lens experience Why Join Us, • Established practice serving Allen, TX since 1985, • Supportive, team-focused culture, • Opportunity to grow clinical and healthcare skills, • Every day is different — no boring desk job here!Apply Apply here on Indeed! Questions? Email Sara Ensley at sara@alleneyecarecenter.com

Job DescriptionDescription: Job Summary: Professional and courteous Front Office Associate with a commitment to providing exceptional patient care in an outpatient setting. Adept at performing a wide range of administrative tasks to support healthcare delivery. Possesses strong communication skills to interact with patients, healthcare professionals, and administrative staff. Committed to maintaining a patient-centric focus while ensuring the smooth operation of daily clinic activities. Supervisory Responsibilities: N/A Essential Duties / Responsibilities: • Greet and welcome patients with a positive and friendly attitude., • Conduct chart preparations, register new patients, update existing patient records, and verify insurance authorization., • Schedule and confirm patient appointments, ensuring efficient use of appointment slots., • Answer phone calls and assist patients with inquiries, directing calls to the appropriate staff., • Collect co-pays, co-insurance, deductibles, or outstanding balances from patients. Prepare payment plans as needed. Reconcile payments at the end of the day and prepare/upload necessary documents., • Maintain a neat and organized front desk area., • Coordinate with medical staff to ensure a smooth patient flow., • Handle sensitive patient information confidentially., • Assist with administrative tasks as needed, including generating reports for marketing or patient communication., • Actively engage in cross-training initiatives to acquire proficiency in various clinic functions., • Provide coverage for other clinics as needed, demonstrating adaptability and teamwork., • Collaborate with team members across clinics to maintain a cohesive and supportive work environment., • Embrace opportunities for continuous learning and skill development to enhance overall clinic efficiency., • Other duties as assigned. Required Skills / Abilities: • Interpersonal skills, including effective communication with patients, families, and other members of the healthcare team., • Time management skills., • Cleanliness and adherence to protocols., • Attention to detail., • Proficient use of Athena EHR or a similar Electronic Health Record (EHR) system. Education and Experience: • High School Diploma., • Customer service experience, preferably in a healthcare-related setting., • Minimum of 2 years of experience as a front office associate/receptionist in a physician's office or hospital., • Working knowledge of medical terminology and health care insurance., • Working knowledge of MS Office (MS Word, Excel, and Outlook) *StrideCare is an Equal Opportunity Employer and is committed to diversity and inclusion in our workforce. We encourage applications from candidates of all backgrounds and experiences. Requirements: • Involves sitting, standing, and walking for extended periods of time., • Full range of body motion, including reaching, bending, and stretching., • The ability to lift and carry moderately heavy items, such as boxes of documents or supplies., • Good manual and finger dexterity. Interested in Joining Our Team? If you are interested in this position, please complete our Culture Index Survey as part of the application process. Step 1: Complete the Culture Index Survey: Culture Index Step 2: Submit your application for this position. Culture Index #zr Notice of AI Use in Job Application Review As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.

Job DescriptionQualifications • High School diploma or higher-level education, • 3 years of hotel front office experience with a minimum of 1 year at the supervisory level, • Salaried Employees: Must be willing to work 50+ hours per week; at a minimum of 5 days per week, • Willing to work the evening shift, • Process reservations received from sales office and other hotel departments, • Have complete knowledge of room types and offered rate plans, • Process cancellations and modifications to reservations, • Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates, • Effective communication skills, • Open with praise, discrete with criticism, • Self-motivated, • Effective leadership skills, • Pleasant personality, • Well-groomed and professional appearance, • Effective customer service skills, • Performance shall be measured by budgeted REVPAR, MSI Index, Guest Service Index (GSI) and the Associate Standard Index (ASI)Benefits, • Open and close out discount rates on reservation systems when applicable, • Fully understand the hotel’s franchise policy on guaranteed reservations and no- showsResponsibilities, • Directly supervise all front office personnel and ensure proper completion of all front office duties, • Direct and coordinate the activities of the front desk, reservations, and guest services, • Ensure the proper appearance of the lobby and all public areas, including the breakfast area, • Act as the Manager on Duty (MOD) when scheduled as such by the General Manager, • Financial: Aggressively pursue the hotel’s revenue goals and effectively utilize yield management and revenue maximization tools, • Constantly seek new ways to increase room revenue and occupancy, • Rates: Aggressively and effectively manage and continuously update rates on the web and all other distribution channels, • Sales & Marketing: Work closely with the sales team and capitalize on all revenue opportunities, • Effectively control and manage all front office and breakfast area operational expenses including labor, overtime, supplies etc., and seek and implement cost saving strategies, • Guest Service: Ensure that the hotel meets/exceeds Fine Hospitality and Brand standards for guest satisfaction, • Leading: Motivate, coach and train front office team members, set goals and hold team members accountable, and provide feedback, rewards, and recognition, • Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to FHG’s Standard Operating Procedures, • Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the FHG Director of Operations, • Responsible for the Night Audit, • Be proficient on the use of the Property Management System, and train front desk personnel on the system, • Have a good understanding of all of hotel operating procedures, • Enforce all existing and new policies and procedures with the front office and breakfast area staff, • Maintain proper staffing in all front office areas and the breakfast area, • Prepare and post the front office and breakfast area staff work schedules in a timely fashion, • Conduct regular performance reviews of front office and breakfast area staff, • Constantly monitor front office communications logs, • Monitor appearance of all front desk and breakfast area staff, to ensure they are following company uniform policy, • Conduct weekly departmental meetings, and individual meetings as needed, • Supervise delegated responsibilities and follows up, • Maintain all equipment, conduct an inventory on the last day of each accounting period, and maintain office and breakfast area supplies at par, • Inform the General Manager of any unique situations, or unusual developments in front office operations, • Handle guest complaints effectively, • Responsible for being the hub of communication for the hotel as well as being at the forefront of guest services, • Be willing and able to work any shift, including night audit and fill in when other employees are not able to work their scheduled shift, • Required to cover all 3 shifts when there is a consecutive call off, • Complete weekly schedules for front office and breakfast area staff as per Standard Operating Procedures, • Understand the Chart of Accounts to code the invoices for the front office and the breakfast area, • Process reservations by mail, telephone, fax, and central reservation systems referrals Job description Reports To: General Manager Requirements: • High School diploma or higher-level education., • 3 years of hotel front office experience,, • Proficient in PEP, • At a minimum of 5 days per week., • Willing to work weekend and/or evening shift (flexible schedule). General Responsibilities: • Directly supervise all front office personnel and ensure proper completion of all front office duties., • Direct and coordinate the activities of the front desk, reservations, and guest services., • Ensure the proper appearance of the lobby and all public areas, including the breakfast area., • Act as the Manager on Duty (MOD) when scheduled as such by the General Manager. Primary Functions: Revenue • Financial: Aggressively pursue the hotel’s revenue goals and effectively utilize yield management and revenue maximization tools. Constantly seek new ways to increase room revenue and occupancy., • Rates: Aggressively and effectively manage and continuously update rates on the web and all other distribution channels., • Sales & Marketing: Work closely with the sales team and capitalize on all revenue opportunities. Profit • Effectively control and manage all front office and breakfast area operational expenses including labor, overtime, supplies etc., and seek and implement cost saving strategies. Quality • Guest Service: Ensure that the hotel meets/exceeds Fine Hospitality and Brand standards for guest satisfaction. Leadership • Leading: Motivate, coach and train front office team members, set goals and hold team members accountable, and provide feedback, rewards, and recognition., • Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to FHG’s Standard Operating Procedures. Specific Responsibilities: • Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the FHG Director of Operations., • Responsible for the Night Audit., • Be proficient on the use of the Property Management System, and train front desk personnel on the system., • Have a good understanding of all of hotel operating procedures., • Enforce all existing and new policies and procedures with the front office and breakfast area staff., • Maintain proper staffing in all front office areas and the breakfast area., • Prepare and post the front office and breakfast area staff work schedules in a timely fashion., • Conduct regular performance reviews of front office and breakfast area staff., • Constantly monitor front office communications logs., • Monitor appearance of all front desk and breakfast area staff, to ensure they are following company uniform policy., • Conduct weekly departmental meetings, and individual meetings as needed., • Supervise delegated responsibilities and follows up., • Maintain all equipment, conduct an inventory on the last day of each accounting period, and maintain office and breakfast area supplies at par., • Inform the General Manager of any unique situations, or unusual developments in front office operations., • Handle guest complaints effectively., • Responsible for being the hub of communication for the hotel as well as being at the forefront of guest services., • Be willing and able to work any shift, including night audit and fill in when other employees are not able to work their scheduled shift. Required to cover all 3 shifts when there is a consecutive call off., • Complete weekly schedules for front office and breakfast area staff as per Standard Operating Procedures., • Understand the Chart of Accounts to code the invoices for the front office and the breakfast area., • Process reservations by mail, telephone, fax, and central reservation systems referrals., • Process reservations received from sales office and other hotel departments., • Have complete knowledge of room types and offered rate plans., • Open and close out discount rates on reservation systems when applicable., • Fully understand the hotel’s franchise policy on guaranteed reservations and no- shows., • Process cancellations and modifications to reservations., • Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates., • Optimum Attributes:, • Effective communication skills, • Open with praise, discrete with criticism, • Self-motivated, • Effective leadership skills, • Pleasant personality, • Well-groomed and professional appearance, • Effective customer service skills, • Performance Standards: Performance shall be measured by budgeted REVPAR, MSI Index, Guest Service Index (GSI) and the Associate Standard Index (ASI).

Job Description Position Title: Medical Receptionist Float Department: Clinical Operations Reports To: Territorial Office Manager Category: Front Office FLSA Status: Non-exempt Company Overview Bare Dermatology is a dynamic dermatology group dedicated to providing the highest quality clinical care and exceptional patient experiences. We foster a collaborative, inclusive, and people-centered environment where employees feel valued and empowered to learn and grow. Our unwavering commitment to both our patients and our team sets us apart as a leader in dermatological care. The Ideal Bare Dermatology Teammate: To thrive in our environment, you will embody these qualities: ● Positive Attitude: You approach challenges with optimism and enthusiasm. ● Results-Oriented: You set high expectations and strive for excellence in all you do. ● Innovative: You think outside the box and seek creative solutions. ● Passionate: You are dedicated to your work and driven to make a difference. ● Self-Motivated: You take initiative and proactively seek out ways to improve. ● Collaborative: You are a team player who values communication and cooperation. Summary: The Medical Receptionist serves as the first point of contact for patients and visitors at our dermatology clinic. This role is essential in creating a welcoming environment, managing front desk operations, and ensuring smooth patient flow and administrative efficiency. The ideal candidate will be highly organized, detail-oriented, and passionate about providing excellent patient care. Essential Duties and Responsibilities: Patient Interaction: • Performs and assists in performing check-in and check-out duties., • Greet patients and visitors warmly, ensuring a professional, courteous first impression., • Directs patients, salespeople, and visitors at the check-in area., • Instructs new patients on completing medical history and information forms., • Updates returning patients' demographics and insurance information., • Greets patients at checkout, answers questions, and aids as necessary. Administrative Responsibilities: • Confirms patients' insurance eligibility and copies all pertinent information., • Enters appropriate data into the computer systems and retrieves data as needed., • Generates encounter forms and bills for patient visits., • Compiles all necessary information for visits, including referrals, and distributes it to clinical staff., • Prepares and maintains medical charts, reports, and correspondence., • Reviews medical records for completeness and organizes them into standard order for filing., • Schedules, confirms, and reschedules patient appointments while providing appointment cards. Financial/Payment Processing: • Collects co-pays, balances, and posts payments to financial records., • Retrieves bills, verifies demographic and insurance information, and enters data into the system., • Balances charges and payments for each provider using financial records., • Adjusts errors and resolves complaints, recommending policy revisions as necessary. Operational Support: • Maintains cleanliness and organization of the front desk and waiting area., • Monitors voicemail and email communications, ensuring timely responses., • Coordinates with medical staff to ensure smooth patient flow and efficient office operations., • Attends all required meetings and training as outlined by Bare Dermatology., • Completes paperwork and other administrative tasks as assigned., • Assists with inventory management, stocking, and supply ordering as needed., • Upholds patient confidentiality and complies with HIPAA regulations. Supervisory Responsibilities: None Qualifications: Education: High school or equivalent (Required) Experience: o Dermatology or specialty medical office: 2 years (Preferred) o Experience with ModMed PM/EMA software: 2 years (Preferred) o Customer service experience in healthcare or related fields. Skills: o Strong written and verbal communication skills. o Exceptional phone etiquette and customer service abilities. o Proficiency in Microsoft Office Suite (Excel, Word, Outlook). o Basic knowledge of medical office procedures and insurance verification. o Ability to multitask and prioritize tasks in a fast-paced environment. o Strong organizational skills with consistent follow-up. Work Environment: This position will be based on site in one of our clinics. Physical Demands: This position requires the ability to occasionally lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation and Benefits: Comprehensive benefits package provided, including a 401(k) plan. Career Development Opportunities: The organization provides opportunities for continued professional development and training to support employee growth and advancement. Confidentiality: The employee acknowledges that all patient information, financial data, business strategies, and other information encountered during employment with Bare Dermatology is strictly confidential. Any unauthorized disclosure of this information to individuals or entities outside of Bare Dermatology is prohibited and may result in immediate termination of employment and potential legal action. Additional Duties and Coverage: This job description is not exhaustive, and other duties may be assigned as needed. At times, you may be required to assist in other offices or departments based on the needs of the organization. Reasonable notice will be provided prior to such requests, and your cooperation and flexibility are essential to ensuring the smooth operation of our team. Acknowledgment and Agreement: I have read and understand this job description and confirm that I meet the qualifications outlined. I agree to perform the duties and responsibilities to the best of my ability. Employee Signature: Date: Supervisor Signature: _ Date: Equal Opportunity Statement: Bare Dermatology is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

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Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the resort and local area, and offering our full range of upscale resort amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-

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