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  • Customer Service Agent
    Customer Service Agent
    27 days ago
    Full-time
    Morrisania, The Bronx

    W Supply Corp. is seeking an experienced and reliable team member to join our office. This role combines customer service, order entry, and dispatch coordination for delivery drivers. The ideal candidate must have experience in the apartment building maintenance supplies industry and be comfortable managing customer orders and coordinating deliveries in a fast-paced environment. This is an in-house position and must be performed on location in our Bronx office. Responsibilities • Provide customer service to building management companies, supers, and maintenance staff, • Enter customer orders accurately into the system, • Coordinate and dispatch drivers for daily delivery routes, • Communicate with warehouse staff and drivers regarding order status, • Follow up with customers regarding deliveries and product availability, • Resolve order issues and ensure excellent customer service, • Maintain organized records of orders and deliveries Requirements • Minimum 5 years of experience in the apartment building maintenance supplies industry, • Bilingual required, • Strong communication and customer service skills, • Experience with order entry and dispatching drivers, • Ability to multitask in a fast-paced office environment, • Strong attention to detail and organizational skills, • Basic computer skills (email, Excel, or order systems) Schedule • Monday – Friday, • Full-Time, • On-site in Bronx, NY Compensation • Starting Salary: $45,000 – $60,000 per year, based on experience. Benefits • Paid Vacation, • 401(k) with company matching

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  • Client & Community Relations Associate
    Client & Community Relations Associate
    1 month ago
    Full-time
    Paramus

    Gratitude Homecare of New Jersey is a locally-owned and operated home care agency based in Paramus, NJ, dedicated to providing compassionate care to elders. Our philosophy revolves around showing gratitude and giving back to the generation that helped raise and nurture us. We are committed to offering personalized and attentive home care solutions that support the well-being and dignity of our clients. Role Description We are seeking a full-time Client & Community Relations Associate to join our on-site team in Paramus, NJ. The role involves managing client relationships, fostering positive connections within the community, and representing Gratitude Homecare's values. Day-to-day tasks include addressing client inquiries, coordinating care services, maintaining strong communication lines with clients and their families, and working collaboratively with the team to ensure a high standard of service delivery. Additionally, the role involves fostering partnerships with community organizations and representing the company at local events. Qualifications Strong interpersonal skills and the ability to build and maintain positive relationships Proficiency in client relations and customer service to provide exceptional support and care Excellent communication skills, both verbal and written, to interact effectively with clients, families, and team members Analytical skills for problem-solving and improving service delivery Experience in a client-facing or service-oriented role preferred Organizational and time-management skills to handle multiple tasks effectively Experience in Home care, home health or hospice preffered Healthcare experience in Bergen & Passiac counties required

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  • Development Manager
    Development Manager
    1 month ago
    $65000–$70000 yearly
    Full-time
    East Bronx, The Bronx

    Development Manager – Mind-Builders Creative Arts Location: Hybrid – Northeast Bronx, NY Hours: Full-time (35 hrs/week) Salary: $65,000–$70,000/year About Us: Mind-Builders Creative Arts is a Bronx-based nonprofit approaching its 50th Anniversary in 2028. We provide arts and educational programs that enrich the local community. We are seeking a Development Manager to strengthen our fundraising operations and support growth. Position Summary: Reporting to the Assistant Executive Director for Development & External Affairs, the Development Manager ensures smooth fundraising operations, maintains CRM systems (Salesforce & Bloomerang), manages departmental deadlines in Asana, and supports grant reporting and donor engagement. Key Responsibilities: • Fundraising Operations & Workflow Management (40%), • CRM system administration and data integrity, • Asana project management for grants, reports, and campaigns, • Gift processing and acknowledgment letters, • Monthly reconciliation with Finance, • Institutional Giving & Grant Compliance (35%), • Draft grant proposals and reports, • Maintain a pipeline of funding opportunities, • Collaborate with Program Directors for metrics and impact data, • Data Strategy & Analysis (15%), • Track donor trends and recommend retention/upgrades, • Analyze program and fundraising data for impact reporting, • External Affairs & Event Support (10%), • Support digital campaigns and annual appeal, • Bachelor’s degree or equivalent professional experience, • 3–5 years in development operations, grant management, or nonprofit fundraising, • Proficient in Microsoft Office, Salesforce, and Bloomerang, • Medical, dental, and vision insurance with employer contribution, • 401(k) with employer contribution after 1 year, • Paid time off: 10 holidays, 3 floating holidays, 10–15 vacation days, 4 personal days, 6 sick days

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