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Job Description SUMMARY: The Cost Out and Process Improvement Manager will be responsible for identifying, analyzing, and implementing process improvements and cost-saving initiatives within the organization. This role plays a critical part in optimizing operational efficiency, reducing waste and enhancing overall productivity and profitability. The Manager collaborates with cross-functional teams to drive continuous improvement efforts and achieve cost reduction targets ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. • Enabling unit cost reduction through reducing cycle times, possible through centralization, analyze & develop processes to reap economies of scale, and optimizing personnel and other operational expenditures, • Driving process standardization and quality • Maintaining relevant skills in operations through training • Assist with New Client onboarding • Assist with process and workflow standardization Process Analysis and Evaluation: • Assess existing processes, workflows and procedures to identify areas for improvement. • Lead fact finding meetings with clients and operations to identify areas of waste and improvement. • Utilize process mapping and analysis tools to gather data and insights. • Conduct regular process audits and reviews to identify bottlenecks, inefficiencies, and waste. Cost Analysis Reduction: • Analyze cost structures and financial data to identify opportunities for cost reductions. • Develop and execute cost reduction strategies while maintaining guality and operational standards. • Monitor and track cost-saving initiatives to ensure they are on target and sustainable Continuous Improvement Initiatives: • Lead cross-functional teams in the development and implementation of process improvement projects. • Utilize methodologies such as Lean, Six Sigma or Total Quality Management to drive continuous improvement. • Establish key performance indicators (KPI’s) to measure the impact of improvement efforts. Change Management: • Collaborate with stakeholders at all levels to gain buy-in and support for process improvement initiatives. • Effectively communicate changes and provide coordinate training as needed to ensure successful implementation • Identify and Address resistance and obstacles to change in a constructive manner Data Analysis and Reporting: • Collect, analyze, and interpret data to identify trends and areas requiring improvement. • Prepare and present reports and dashboards to provide insights and progress updates. Project Management: • Develop project plans, and timelines for process improvement projects. • Monitor project progress, identify risk, and take corrective actions to ensure objectives are met Supplier and Vendor Management: • Collaborate with procurement teams to understand terms with suppliers and vendors. • Evaluate and optimize supplier relationships to reduce cost and gain efficiencies. • Develop and maintain scorecards and quarterly vendor reviews and meetings Compliance and Quality Assurance: • Ensure that process improvements are compliant with industry standards, regulations, and company policies. • Maintain focus on quality assurance while implementing cost-saving measures. Documentation and Standardization: • Document updated processes, procedures and best practices. • Promote standardization across the organization to streamline operations Complies with Company Quality Standards as per International Organization for Standardization programs ISO 9001/ 14001 and C-TPAT (Customs-Trade Partnership against Terrorism) requirements. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Intellectual • Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data. • Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations. • Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Interpersonal • Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. • Oral Communication - Speaks clearly and persuasively in positive or negative situations; attentive listener obtaining clarification where appropriate; responds well to questions; demonstrates group presentation skills with confidence and authority; participates in meetings. • Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information Organization • Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals. • Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce. • Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values. • Organizational support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity. • Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions. Self-management • Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals. • Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; sets goals and objectives; develops realistic action plans. • Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. • Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. • Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly. • Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. • Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. • Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. • Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Bachelor's degree (B.A.) or equivalent combination of education and experience; must have 5 years of experience with focus on warehousing / contract logistics, 5 years of experience in logistics sales and 5 years of management experience. Have a solid understanding of the applicable US Government requirements, laws and regulations. Possess Hazmat Certification. Possess knowledge of Incoterms, ISO 9001 procedures and hazardous materials regulations LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of: Internet Software; Spreadsheet Software (Excel); Electronic Mail Software (Outlook); and Word Processing Software (Word); Presentation Software (PowerPoint); Salesforce.

Job Description Are you someone who loves providing exceptional hospitality to both your guests and your staff? Are you a natural leader with a coach's mentality? Do you sweat the details and take ownership of your work? Boqueria® Restaurant General Managers are the rock stars of the hospitality industry—we know that. We also know that the best GMs are the ones who think like owners. The ones who actively look for the simplest and most effective way to get something done; who respond with humor – even when stressed; who accept the risk of failure as the price of success. At Boqueria Restaurants, we’re in the business of taking care of people—and this ethos begins with our employees. We are currently seeking an incredible General Manager for our new West Hartford location! This is an exciting opportunity for someone with a dynamic floor presence, excellent leadership skills, meticulous attention to detail, and a genuine interest in others What we're looking for: • Extensive food and beverage knowledge, • At least three years of experience in a General Manager role for a high-volume restaurant, • Sufficiently technically savvy to become proficient with key systems and IT infrastructure (OpenTable, Toast, Restaurant 365, Dolce), • Food Handler’s Certification from the Department of Health, • Proficient in Microsoft Office and Excel, • Ability to organize, prioritize, and plan ahead, • Understand and support managing financial implications of operational decisions, • Strong leadership abilities (clear vision, active listening, assertive communication, empathetic and responsive), • A good sense of humor, • Work with great people who love hospitality, • Competitive salary based on experience paid weekly, • Flexible scheduling, • Benefits include medical, dental, vision, disability, life, and supplemental options, • Paid time off and Discounted Meals, • A strong company culture with high standards Boqueria® is one of the leading Spanish tapas restaurant groups on the East Coast, with 11 locations in NYC, DC, Chicago, Nashville, Boston & West Hartford, and Atlanta. Boqueria is a lively tapas bar, inspired by the buzzy atmosphere and great food of the Barcelona "Kioskos" surrounding the renowned food market "El Mercado de la Boqueria." At Boqueria®, the open kitchens turn out tempting versions of classic Spanish tapas and small plates inspired by the season's best products. Designed for easy sharing, Boqueria® has become a go-to destination for friends, family and co-workers to connect over the sharing spirit of tapas and Spanish food. We are an Equal Opportunity Employer. We do not base our employment decisions on an applicant's race, sex, sexual orientation, age, color, national origin, citizenship, disability, handicap, veteran status, or any other factor prohibited by local, state, or federal law.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under supervision of the Program Director, the Case Manager is responsible for providing case management, housing support to participants and monthly reporting requirements that will ensure compliance with the parameters of the program. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job. KEY ESSENTIAL FUNCTIONS • Provide targeted case management services to children, youth and adult consumers living with mental health illnesses and substance abuse disorders and their families/support systems through ensuring access to care, engagement in care coordination of care to obtain the full range of needed services., • Gather enrollment consents, PSYCKES/RHIO consents, and complete screening, baseline-risk assessments, reassessments, plan of care, plan of care updates and notes in accordance with departmental policies., • Demonstrate the ability to clearly articulate, verbally and in writing, the aims and goals of the department to potential patients, community members and staff., • Participate in quality improvement activities, projects and reviews in collaboration clinical team members., • Complete daily, weekly, monthly, or other periodic requests for narrative or quantitative data reports for program review., • Prioritize the homeless population through identification of new sources of potential patients, onsite meetings with patients at their shelter and conduct outreach and engagement presentations., • Meet regularly with supervisor and attend staff meetings and case conferences. Be prepared to discuss case management and operational issues impacting performance and program operations., • Complete and submit daily activity log in accordance with departmental policies., • Ensure patient is attending scheduled medical and social service visits through building relationships with patients and providers. Coordinate and schedule appointments with Social Worker and Medical/Mental Health providers. Routine calls should be made to internal and external providers before and after visits to follow up and provide necessary support to the patients., • Maintain four contacts with each client or at a greater frequency as indicated by the risk stratification and plan of care., • Access and respond per agency guidelines to client complaints of grievances, • Conduct outreach and engagement in accordance with policies via phone, electronic methods, and letter and or field work to client/collateral/provider to engage clients or strengthen connectivity., • Help maintain health and wellness and prevent secondary disease complications through provision of health information, support plan of care, and coaching., • Promote and expand linkage development in all areas related to patient care including social determinants (e.g. housing, employment) and monitor the effectiveness of linkages with other service providers via phone, face to face meetings of formal case conferences., • Communicate effectively with Supervisor in identifying strengths, weakness and opportunities of program operations., • Ensure community-follow up to engage the client in care; promote compliance with medical appointments and encourages client self-sufficiency and empowerment., • High School Diploma or GED required., • Associate Degree and Bachelor’s degree preferred., • Minimum of six (6) years of experience in case management., • Must obtain Mandated reporter (2 hours) training/certificate required., • Must complete Integrated Mental Health/Addictions Treatment Training (IMHATT) Certificate within three (3) months of hire date., • Must complete Integrated Mental Health/Addictions Treatment Training (IMHATT) Certificate, • Must be trained in Trauma Informed Care and in Military and Veteran’s culture, • Must be team oriented and possess a positive attitude with a willingness to be flexible and helpful., • Must be able to multi-task with strong organizational skills., • Excellent interpersonal skills and able to communicate both verbally and in written form., • Commitment to cultural diversity and sensitivity. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.