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Job Summary: In addition to the responsibilities below, this position is also responsible for leading the implementation of best practice models; leading the implementation of patient care delivery systems and practice standards in several locations; delegating tasks related to the investigation and resolution of patient/family/member concerns regarding patient care and services; facilitating collaboration with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum; proactively monitoring resource needs in several clinical areas to ensure appropriate assignment and utilization; managing the use and maintenance of equipment, supplies and medications; ensuring a safe environment for patients and employees; maintaining clinical expertise, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit; delegating tasks and duties that are aligned to scope of practice; and performing clinical duties as required. Essential Responsibilities: • Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units. Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making; fosters access to stakeholders., • Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies. Aligns team efforts; builds accountability for and measuring progress in achieving results; assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate. Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans; ensures matrixed resources are fulfilling service or performance requirements across reporting lines. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams and units to operate in alignment with operational and business objectives., • Manages hospital administrative functions to support patient care by: negotiating timelines for action item implementation and monitoring compliance to financial commitments; developing and implementing ad hoc reports that capture workflows and developing strategies to achieve performance targets; developing and guiding short- and long-term operational initiatives, and managing program, services, and/or systems; assuming accountability for activities across functions including workplace and patient safety, human resources (e.g., recruitment, selection, promoting active recruitment, performance evaluation and management), labor relations, training and development, and quality/risk management issues; designing continuous survey readiness activities including mock rounds and mitigating issues to maintain compliance and regulatory standards, and developing procedures for preparing audit documentation, information, and reports; and leading in the development, monitoring, and control of departmental payroll and non-payroll budget and other aspects of financial management and cost control/reduction., • Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment by: developing strategic partnerships with physicians, subject matter experts, and service area leaders, and overseeing highly complex work steams with large program impact; leading the development and implementation of plans, policies, and processes for data-gathering and analysis while ensuring alignment with guidelines and regulations; aligning direct and/or indirect patient care management solutions across departments; managing resources in hospital areas to ensure appropriate assignment and utilization; leading multidisciplinary hospital team(s) and holding team(s) accountable for performance; assisting the design of emergency preparedness programs; ensuring the departments emergency preparedness and recovery plans are current, ensuring managers and staff are trained and understand expectations for during and after an emergency; leading project teams and/or initiatives and monitoring implementation, equitable distribution of resources, and delivery on objectives; and leading teams responsible for the delivery of nursing services and patient care within a twenty-four-hours-a-day, seven-days-a-week operational environment in alignment with cost, quality, and clinical and utilization standards., • Manages improvements to operations and technology processes by: leading and implementing long-term cross-functional strategic projects designed to achieve goals related to issue remediation and improved quality, service, affordability, and/or operating efficiency; developing and managing a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes and address quality and safety issues; collaborating with senior leadership on the development of strategic plans with the goal of achieving integrated services across the continuum of care; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic organizational initiatives., • Minimum five (5) years of experience in patient care delivery., • Bachelors degree in Nursing (BSN) AND minimum five (5) years of experience in business operations, clinical health care, or a directly related field., • Minimum four (4) years of experience in a leadership role with or without direct reports., • Registered Nurse License (California) required at hire, • Pediatric Advanced Life Support (PALS) certification from the American Heart Association., • Certification from the American Nurses Credentialing Center (ANCC) in related practice area. #RNMGR PrimaryLocation : California,Sacramento,Sacramento Point West Medical Offices HoursPerWeek : 40 Shift : Day Workdays : Mon, Tue, Wed, Thu, Fri WorkingHoursStart : 07:00 AM WorkingHoursEnd : 04:00 PM Job Schedule : Full-time Job Type : Standard Employee Status : Regular Employee Group/Union Affiliation : NUE-NCAL-09|NUE|Non Union Employee Job Level : Manager with Direct Reports Job Category : Nursing & Care Delivery Leadership Department : Sacramento Hospital - General Surgery-O/P-Clin Nurse - 0206 Travel : Yes, 25 % of the Time Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

Job DescriptionDISTRICT MANAGER Reports To: Director of Operations Summary The District Manager is responsible for increasing sales and profits through financial management and leadership practices. Provides leadership, direction and support to the Restaurant General Manager with the overall goal of ensuring the effective operation and success of the company. Ensure compliance with Burger King Corporation operational standards, company policies, and federal/state/local laws and ordinances. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but not limited to the following: • Assists in the annual preparation of sales projections, expense budgets, and capital expenditure budgets. Coordinate capital and R&M work to be scheduled on a timely basis within budget. Maximizes profits and area by controlling expenses within established budget guidelines. Executes and follows up on the financial results on a period basis. Completes all required financial reports accurately. Review P&L statements and takes corrective action as necessary. Performs all administrative paperwork required., • Ensure all restaurants meet or exceed BKC and the company’s Operations and Quality Standards. Performs visits of each restaurant on a period basis to ensure each restaurant management staff understands strengths and developmental opportunities. Completes relevant assessments for each restaurant within designated time frame., • Ensure at least one restaurant in the district is a Training Restaurant with a Restaurant Trainer. They are also responsible for working with the Director of Training and Field Training Manager to ensure all Shift Responsible Personnel are Serve Safe and Foundations Shift Certified., • Responds immediately to all priority calls and closes out priority calls once the customer complaint or issue has been resolved. Must monitor the call volume for each area and determine if any appropriate discipline action needs to be taken., • Responsible for management staffing, retention and turnover. Forecasts management staffing needs. Conducts performance development review on restaurant management team. Identifies and evaluates and responds to labor efficiency problems. Ensures all hiring policies are followed and adhered to (i.e., background check, drug testing, etc.)., • Monitors Internal Audit Controls within each restaurant on a frequent basis. Ensures accidents and incidents are reported to Risk Management in a timely manner. Monitors procedures for resolving Health Department violations, ensures compliance with company cash control, and safety and security policy., • Accurately and consistently documents performance appropriately by using the performance counseling process. Conducts investigations as required for cash control, harassment or any unfair employment practices. Coach’s restaurant management for improved performance. Conduct monthly meetings with management team for the purpose of planning, training and operations review., • The employee is subject to inside environmental conditions, protection from weather conditions, but not necessarily from temperature changes., • The employee is subject to both environmental conditions; work activities occur both inside and outside., • The employee is subject to extreme cold temperatures below 32 degrees for periods of time., • The employee is exposed to hazards which includes a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.

Job Description PRIMARY FUNCTION Our Federal |Transportation team is looking to add an experienced team member to act as our Operations Leader. The candidate should have broad expertise, and be enthused about joining HED’s shared commitment to Advancing Your World through Critical Thinking, Integrated Practice, and Design Excellence. Competitive salary and excellent benefits, including a flexible hybrid work schedule, are available. This position is open to individuals located near any of our offices, with preference being for Boston, Chicago, Dallas, Denver, San Diego, San Francisco or Sacramento. At HED we look to Sector Operations Leaders to lead and direct overall project management and operations activities for the sector nationwide. The role supports the business leader and sector leaders in the management of operational processes with a focus on improving overall project performance for the sector. In coordination with the business leader, review and approve proposals with respect to fee, scope, risk and resource management. In coordination with the business leader, serve as an interface between corporate operations and finance relative to project financial report. The Operations Leader also engages with peers firm wide to coordinate staff assignments. ABOUT HED We are a team that is full of ideas, experience, creativity, passionate opinions, insatiable curiosity, uncompromising integrity, commitment, and skill. Our culture is about aspiration, embracing change and challenges, listening and learning from each other, encouraging continual learning, and inspiring collective growth. As an inclusive, integrated architecture and engineering practice, we value the diversity of perspectives, experiences, abilities, and expertise that advance both the work we do, and the world we share. TYPICAL DUTIES • Assist project managers with up-front planning aimed at providing quality documents within established hour budgets and support them to meet performance objectives., • Assist with the recruitment and development of highly qualified project managers with relevant sector expertise., • Conduct performance and feedback reviews with project managers assigned to the sector. Provide input for performance and feedback reviews for project managers assigned to the sector., • Provide input for year-end salary and promotion recommendations for project managers assigned to the sector., • Ensure that project managers are following the HED design process with completion of the appropriate quality review milestones, • Work with project managers and project teams to advance client objectives and to support HED core principals., • Support evaluation of professional service consultants with sector and project leadership to establish a comprehensive resource for consulting services., • Assist project leadership with the review of prime and consultant agreements to mitigate risk. Coordinate review by corporate leader counsel, as required., • Monitor financial performance of the sector projects. Provide guidance to project managers when project financial goals are not being obtained, • Aid corporate finance on current project financial performance for use in establishing monthly financial statements and year-end financial projections., • Assist project leadership with the development of fees and proposals with analysis of scope and service definition, availability of appropriate resources and management of risk., • Evaluate sector workload, staff assignments, project planning and quality assurance. Identify and coordinate with business leader and other operations leaders for sharing of project workload and staffing resources across sectors., • Work with other operations leaders and operations practice discipline leader to improve project management workflows, policies, and procedures to increase efficiencies and project performance., • Coordinate and lead weekly sector staffing and operations meetings., • Lead and monitor the day-to-day operational activities of the sector, and provide guidance on issues related to standards, policies, and procedures., • Utilize weekly operations meetings to discuss current issues and provide direction and support on sector and project related activities., • Responsible, in partnership with the business leader, as the sector representative for jobsite and client related emergencies., • Review and monitor with business leader, human resources and legal services risk management issues., • Represent the company in the professional community., • Function as project manager or principal-in-charge/project director for certain assigned clients., • Bachelor's Degree in Architecture, Engineering or related project management field required. Specific experience in lieu of a degree will be considered., • Professional Licensure required., • LEED Accreditation a plus., • Minimum fifteen years' professional experience in the A/E industry., • Highly experienced in operational management., • Experience in project financial and risk management., • Extensive knowledge of all aspects of professional services from business development through project close-out, including design and technical expertise., • A comprehensive understanding of the coordination aspects and related requirements of all design disciplines, • Strong business acumen, including demonstrated understanding of risk management, business development, contract negotiations, operations, and business planning., • Excellent writing, communication, and organizational skills., • Ability to work well with others under deadline situations., • Meticulous, initiative-taking, enthusiastic and flexible., • Ability to lead, influence and persuade with prudence, assertiveness, and integrity., • Ability to interact appropriately in various business and social settings with all types of people, • Experience with General Services Administration, Department of Energy, NAVFAC or other Federal Government entities projects preferred., • Familiarity with FAR and other overreaching government regulations., • Have the ability to work on US Government projects., • Current or Prior security clearance a plus. PHYSICAL REQUIREMENTS • Capable of traveling to and from project sites, both locally and across the US and potentially outside of the US; attending client, project, and construction meetings., • Ability to access existing and new project sites for observation, investigation, and evaluation purposes., • Ability to use office equipment for communication and documentation purposes. #LI-DD1

Job DescriptionThe Elevator Pitch Our mission at Evolv is simple: help make places safer for people to live, work, learn, and play. We partner with organizations to detect potential threats, reduce risk, and improve safety through AI-powered security solutions and actionable insights. As an Account Executive, you will directly advance this mission by expanding our customer base, growing pipeline, and achieving individual revenue targets. You will manage strategic relationships, elevate Evolv’s market presence, and drive adoption across diverse verticals. The ideal candidate is a proactive, consultative seller who excels at opening new markets, building trusted relationships, and closing complex deals. The Role: What are performance outcomes over the first 6-12 months you will work toward completing? Within 30 Days • Build foundational knowledge of Evolv’s products, positioning, and value proposition across customer segments., • Establish strong relationships with internal stakeholders (Business Development Representative, Channel Sales Executives, Technical Sales & Solutions, Deployment)., • Prospecting: Develop a targeted plan for high-value accounts while coordinating with the Business Development team to expand market engagement., • Client Acquisition: Generate, qualify, and progress new opportunities; demonstrate consistent development of Tier 1 accounts. Target ~10 new qualified opportunities per month., • Forecasting Excellence: Provide accurate monthly forecasts, with attention to push counts and opportunity progression., • Deal Progression: Advance opportunities through sales stages with clear removal of blockers. Provide structured next steps for any opportunities stalled in Salesforce., • Achieve Individual Sales Targets. The Work: What You Will Do Sales Execution • Develop and execute a strategic territory plan to achieve or exceed quota., • Prospect, qualify, and nurture new opportunities to build a strong pipeline., • Conduct discovery, needs analysis, solution scoping, and ROI development., • Deliver compelling presentations and demos (virtual and onsite)., • Navigate complex enterprise deals with multiple decision-makers., • Partner closely with Solutions Engineers, Inside Sales, Field Marketing, and Channel Management to support deal creation and progression., • Strengthen channel partnership effectiveness, ensuring alignment on target markets and co-selling motions., • Maintain accurate CRM hygiene and forecasting through Salesforce., • Represent Evolv at regional and national trade shows, conferences, and customer events., • Manage the full sales lifecycle, from prospecting and qualification through evaluation, negotiation, close, and renewals Skillset That Drives Success • Proven ability to progress opportunities through every stage of the sales cycle., • Strong channel partner development, including creating, deepening, and growing strategic relationships., • Consultative selling expertise: deep listening, value alignment, and solution-oriented problem-solving., • Experience selling into both public and private sectors (preferred)., • Demonstrated success influencing and presenting to executive-level (C-suite) stakeholders., • Skill in preparing and delivering persuasive presentations and ROI models., • Strong negotiation skills and the ability to overcome objections effectively., • Accurate monthly and quarterly forecasting paired with disciplined CRM practices., • Experience managing large, complex enterprise deals with multiple stakeholders., • Full sales lifecycle ownership, including prospecting, deal progression, closing, and renewal partnership. What is the leadership like for this role? You will be joining the North America, West Sales Region. You will join a team of 4-5 other Account Executives and report to our Regional Sales Director, West. Our team culture is grounded in Evolv’s core values—integrity, collaboration, and accountability—and strengthened by kindness, authenticity, and curiosity. We challenge one another to think boldly, celebrate wins together, and create an environment where great work is both meaningful and fun. Where is the role located? Location: While this role is posted for a candidate ideally based in Sacramento, CA, we are open to exceptional candidates in other locations with strong direct-transportation accessibility. The role is flexible within our territory, which includes Northern California, Oregon, and Washington. A minimum of three days per week in the field is expected. Travel: Travel demands will fluctuate with customer engagement, trade shows, and your territory strategy, and may reach 60–80%. Because some customer operations run outside normal business hours, flexibility for occasional nights, weekends, and holidays may be required. Compensation and Transparency Statement The base salary range for this full-time position is $92,000- $148,000. In addition to base salary, this role offers a competitive target bonus, equity, and a comprehensive benefits package. This range reflects our commitment to pay transparency and equity, in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role, level, location, market benchmarks, and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidate’s skills, experience, education, and geographic location. In accordance with state and local pay transparency laws—including those in California, Colorado, Massachusetts, New York, New Jersey, and others—we disclose salary ranges in all job postings and provide additional information upon request. During the hiring process, your recruiter will share: • The specific salary range for your preferred location, • A general overview of our benefits and equity offerings Benefits At Evolv, we’re on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who: • Do the right thing, always;, • Put people first', • Own it;, • Win together; and continue to, • Be bold, stay curious. Our Benefits Include: • Equity as part of your total compensation package, • Medical, dental, and vision insurance, • Health Savings Account (HSA), • A 401(k) plan (and 2% company match), • Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind, • Quarterly stipend for perks and benefits that matter most to you, • Tuition reimbursement to support your ongoing learning and development Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at . Evolv participates in E-verify for all employees after the completion of Form I-9.

Job Description Exciting Security Architect / Engineer - Zero Trust Architecture contract opportunity. Requirements • 5 plus years of experience as a Security Architect / Engineer with expertise evaluating Zero Trust Architecture (ZTA)., • ZTA implementation roadmap (Plan, Schedule, and Decks), Cybersecurity Program and Architecture Risk Review and architect and engineer support for Zero Trust Architecture (ZTA) implementation activities, • Experience evaluating, recommending, and implementing commercial hardware and software security products to augment and enhance enterprise cybersecurity program., • Experience with system, device, and application-level hardening and assessing the cybersecurity posture of software, hardware, and firmware., • Experience with supporting an integrated, dynamic cyber defense and leveraging cybersecurity solutions to deliver cybersecurity operational services., • Experience researching emerging technology, requisite security requirements, and emerging threats to develop a way forward to meet organizational goals, • ISC2 Certified Information Systems Security Professional (CISSP), ISC2 Certified – Governance Risk and Compliance (CGRC) or Certified Authorization Professional (CAP), ISACA Certified Information Security Manager (CISM), ISACA Certified in Risk and Information Systems Control (CRISC), CompTIA Certified Advanced Security Practitioner (CASAP+), CompTIA Security+

Job DescriptionDescription: Step into a pivotal leadership position at Sprague Pest Solutions’ Sacramento branch—where explosive growth isn’t just a possibility, it’s the expectation. As Branch Manager, you’ll be at the forefront of a high-potential market, empowered to drive rapid expansion and set new standards for excellence. This is your opportunity to build and lead a team where every member has unlimited potential for development and advancement. You’ll shape the branch’s culture, inspire your team to exceed ambitious goals, and unlock new opportunities for both the business and your people. If you’re energized by growth, passionate about developing others, and ready to make a lasting impact, Sprague is the place to accelerate your career and the careers of those you lead. If you’re energized by growth, passionate about developing others, and ready to be a driving force behind Sprague's next chapter of success, this is the role for you. Key Responsibilities • Leadership & Team Development:, • Recruit, hire, and mentor staff who embody Sprague’s values and commitment to service quality, • Foster a positive, growth-oriented culture that motivates the team and minimizes turnover, • Lead by example, encouraging continuous improvement and professional development, • Operational Oversight:, • Ensure efficient, high-quality pest control services that meet client and industry standards, • Manage inventory, equipment, and resources to control costs and support branch goals, • Monitor and report on branch financial performance, • Sales & Business Development:, • Develop and implement strategies to grow the branch’s client base and revenue, • Build strong relationships with clients, vendors, and the local community, • Identify new business opportunities and market trends, • Compliance & Safety:, • Ensure all team members follow safety protocols and regulatory requirements, • Oversee proper handling and disposal of chemicals and equipment What we do at Sprague: Pests pose a serious threat to public health and our world’s food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague’s highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What You’ll Get in this Position: • Salary: $90,000-100,000 per year to start plus annual bonus, • A take-home service vehicle with gas card, • Company-provided phone, laptop, uniforms, and safety equipment, • On-the-job training and licensing, • Pride in your work and the Sprague mission, • A supportive team environment based on family values, • Health, Vision, Dental Insurance within 30 days of hire, • 401K after 1 year, with 100% match up to 3% plus 50% match up to 6%, • Paid time off: Personal time available day 1, holiday and vacation time after 90 days, • Childcare assistance and college savings plan Requirements: Must haves for this job: • High school diploma or equivalent, • Valid Driver’s License and Satisfactory Motor Vehicle Record, • 2+ years’ experience in managing people and business operations, • Strong communicator with emotional intelligence and adaptability, • Proven ability to realistically assess challenges and implement steady, long-term improvements, • Commitment to diversity, inclusion, and continuous improvement, • Competitive approach to both individual and team performance, • Bachelor’s degree in Business Administration or related field preferred, • 3+ years' experience in pest management, • 5+ years Satisfactory Motor Vehicle Record, • Criminal Background Check: Federal, State, County, • Education & Employment Verification All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Title: Branch Manager Department: Operations Reports to: Regional Manager FLSA Status: Exempt Exemption: Executive, Administrative EEOC Class: First/Mid-Level Officials and Managers Salary: $85,000 - $95,000 annually plus incentives Position Summary: The primary responsibility for the Branch Manager is to lead a commercial pest control branch in a direction consistent with the Sprague mission, culture, and business plan. The Branch Manager will be responsible for training staff to consistently and passionately deliver uncompromising service to all clients. This position requires a passion for leading people and processes to achieve budget goals, drive sales performance, and ensure compliance in the field. The Branch Manager will foster loyalty and retention among both clients and team members, assess the evolving needs of the workforce and marketplace, and implement policy and process changes to support Sprague’s long-term growth strategies. Essential Functions: · Leadership and Workforce Management: • Assess staffing levels and workforce strengths, recruiting, hiring and retaining team members who align with Sprague’s culture and commitment to service quality., • Train and coach team members, encouraging continuous improvement and professional development., • Regularly assess service quality, ensuring pest control services are delivered efficiently and meet client, industry, and Sprague standards., • Manage inventory, equipment, and resources, controlling costs and waste., • Build and maintain strong relationships with clients, vendors, suppliers, and the community., • Develop and implement strategies to grow the branch's client base and revenue., • Identify new business opportunities and market trends., • Ensure all team members perform all job duties, including operating motor vehicles, according to company and industry safety standards, • Stay updated on local, state, and federal regulations regarding pest control practices and ensure all team members are trained and informed. Job Requirements: • High School Diploma or GED, • 2+ years in a managerial role, preferably in pest control or a related industry., • Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making, • Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment., • Ability to pass background screening requirements, including identity, criminal history, education, employment, and motor vehicle records checks, • Ability to meet DOT physical standards, including a 5-panel drug screen Preferred Qualifications: • Bachelor's degree in Business Administration, Management, or related field, • Previous pest control experience, • Pest control, industrial, or safety certifications Physical Requirements: • Physical Strength and Stamina: Ability to handle pest control equipment and work in various conditions and environments1., • Lifting and Carrying: Ability to lift and carry equipment and materials, which may weigh up to 50 pounds., • Bending, Stooping, and Crawling: Frequent bending, stooping, and crawling to access and treat pest-infested areas., • Standing and Walking: Prolonged periods of standing and walking while inspecting and treating areas., • Working in Confined Spaces: Ability to work in tight or confined spaces, such as crawl spaces, equipment rooms, and silos., • Climbing: Ability to climb ladders and work at heights when necessary., • Use of Protective Equipment: Wearing protective gear, including gloves, goggles, and respirators, to reduce the risk of harm from pesticides, • Working in various weather conditions: Preparedness to work outdoors in all types of weather, including extreme heat, cold, and rain. W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. Equal Employment Opportunity: Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.

Job Description SUMMARY: Directs and oversees a team of case managers responsible for patient care coordination. Develops and implements case management programs, including utilization review, intake or discharge planning, and managed care contracting. Evaluates patient care data to ensure that care is provided in accordance with organizational guidelines and standards. Develops clinical care pathways that enhance cost-effectiveness while providing quality care. Essential Duties and Responsibilities include the following. Other duties may be assigned. ·Works on site Folsom Office with consistent attendance. ·Reviews requests for treatment or procedures ·Conducts case reviews for appropriateness/quality of treatment, cost containment and billing accordingly by group each month. ·Tracks and reports all hours by group and patient for current Case Management patients currently in treatment ·Develops Case Management reporting and tracking of members with trigger diagnosis history currently not in treatment and develops treatment plans to save the member and group benefit dollars. ·Maintains communication between insured, medical provider, and insurance company. ·Develop strategy, goals, & objectives for each new client. ·Provides statistical case reviews and generates utilization reports ·Examine DRG pre-certification, certification of admissions, and continued stay. ·Act as a liaison between Medical and Utilization Review departments regarding medical review issues. ·Communicate with other departments and personnel to facilitate proper and adjudication of claims. ·Review medical information from various out of state facilities for medical necessity. ·Maintain medical standards for all clients. ·Communication with hospitals, physicians, and subscribers regarding certification of hospital admissions and outpatient services. ·Makes corrections to reports, format of documentation, etc - Spelling, formatting, grammar, inconsistencies in the report ·Meets with Management team about current processes and implementing new processes ·Will serve as a resource to less experienced staff. ·Develops relationships with physicians, healthcare service providers, and internal and external customers to help improve health outcomes for members. ·May access and consult with peer clinical reviewers, Medical Directors and/or delegated clinical reviewers to help ensure medically appropriate, quality, cost effective care throughout the medical management process. ·Educates the member about plan benefits and contracted physicians, facilities, and healthcare providers. Refers treatment plans/plan of care to peer clinical reviewers in accordance with established criteria/guidelines and does not issue medical necessity non-certifications. ·Maintains compliance with regulation changes affecting utilization management. ·Reviews patients’ records and evaluates patient progress. ·Documents review information on the computer. Enters billing information and/or cost containment for services. ·Responds to complaints from UR guidelines. ·Facilitates educational programs and advises physicians and other departments of regulations affecting utilization management. ·Records and reports all information within scope of authority ·Performs administrative duties; receives, logs in and files a variety of reports, client charts, client interactions and other documents. The Medical Management Director will manage and delegate, when appropriate, the following activities: ·Working with management to develop business process analyses ·Develop recommendations for appropriate solutions. ·Validate and perform quality assurance. ·Create or revise analytical approaches to reflect current priorities and circumstances. ·Develop, analyze, and implement resource, staffing, capacity, and project plans. Mobilize project teams. Manage the team with the project plan. ·Develop plans or proposals that include cost/benefit analysis, policy, financial, operational, and organizational implications. ·Report to executive management in a manner that discusses progress against the plan, barriers, risks, contingencies, and costs. ·Conduct group facilitation and individual interviews to identify functional requirements, and identify critical issues. ·Exercise discretion, tact, and judgment when working with internal and/or external departments. Knowledge, Skills, & Abilities: · Excellent communication skills, both verbally and in writing are critical. ·Knowledge of principles, practices, and current trends in nursing as well as best practices in quality assurance. ·Knowledge and application of state and federal laws, statutes, and regulations; excellent analytical skills; ability to work as part of a team and be self-directed; and intermediate knowledge of Word and Excel. ·Experience in project consulting, analysis, and management. ·Communication qualifications include demonstrated verbal and written communication skills and ability to present information effectively, tailor presentations to a wide variety of audiences (including executive management), present complex concepts, and recommendations clearly for management decision-making purposes. ·Ability to comprehend, interprets, and applies BRMS policies; ability to coordinate a team for effective results; ability to continually adjust in a dynamic environment; and ability to work as a member of a team. Supervisory Responsibilities: Will directly supervise employees assigned to the Medical Management Department. Will be responsible for all supervisory duties including time & attendance, coaching, disciplinary actions, and performance appraisal. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Bachelor’s in nursing National Medical Case Management Certification RN License 1-3 years supervisory experience Language Skills: Ability to read, speaks, and writes effectively in English. Ability to interpret documents such as safety rules, memos, letters, and procedure manuals. Ability to draft routine reports and correspondence. Ability to speak effectively before customers or employees of organization. Ability to effectively address or resolve customer service issues within guidelines of the position. Mathematical Skills: Ability to add and subtract, multiply, and divide with 10's and 100's. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certificates, Licenses, Registrations: Current California RN License: REQUIRED National Medical Case Management Certification: REQUIRED Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit for extended periods in front of a computer. The employee is frequently required to reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and use hands to finger, handle, or feel. The employee may frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This position requires the employee to work in the office. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Company DescriptionEstablished in 1993, Benefit & Risk Management Services, Inc. (BRMS) is a leading benefit administrator and healthcare risk manager that delivers innovative technology and administration solutions to control rising healthcare costs. One of the first to introduce employee benefit administration technology solutions, our services are powered by our exclusive Virtual Benefits Administration System (Vbas) a proprietary database and administration system that allows employers to save time and money by automating management of the benefit supply chain and empowering employees to self-service their benefitsEstablished in 1993, Benefit & Risk Management Services, Inc. (BRMS) is a leading benefit administrator and healthcare risk manager that delivers innovative technology and administration solutions to control rising healthcare costs.\r\n\r\nOne of the first to introduce employee benefit administration technology solutions, our services are powered by our exclusive Virtual Benefits Administration System (Vbas) a proprietary database and administration system that allows employers to save time and money by automating management of the benefit supply chain and empowering employees to self-service their benefits

Job Description:\n\nApply Here: Schedule This position is eligible for a hybrid work schedule, with a minimum of three (3) days in-office based out of our West Sacramento office and two (2) days working remotely. Summary Under general direction the Manager, Service Operations is responsible for effective service delivery and performance of Information Technology (IT) services across the Association, achieving committed service levels in alignment with the Association’s business needs. This position is accountable for the day-to-day operation of IT hybrid infrastructure (server, client, network, data, application, cloud, security) and related resources and processes. The position is also tasked with identifying and driving initiatives to enhance service levels and increase efficiency. In pursuit of these objectives, the Manager, Service Operations provides direction for a team of IT service professionals, allocating financial, staff, and vendor resources to achieve outcomes. This position contributes to the strategy, planning, structure, and alignment of the IT department towards operational excellence through process focus, detail orientation, continuous improvement, and application of best practices. Customer engagement and satisfaction are paramount, delivering world-class customer service and business value through robust enterprise solutions. The Manager, Service Operations provides complex and responsible support to the Chief Technology Officer (CTO) in areas of expertise and performs related work as required. Essential Duties & Responsibilities Service Delivery & PerformanceEnsure consistent, high-quality IT service delivery that meets or exceeds service targets as measured by Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and customer satisfaction metrics.Oversee enterprise-wide service management processes (incident, problem, asset, configuration, change, release and request).Establish, monitor and report operational measures to transparently demonstrate service performance and drive preventative and corrective action.Conduct regular stakeholder service reviews to ensure evolving business needs are met. Incident, Problem, and Change ManagementLead major incident response efforts, coordinating team resolution, stakeholder communication and debrief for learnings.Drive root cause analysis to eliminate recurring problems by implementing preventive measures.Maintain critical resources and manage environmental change to minimize business risk and avoid service disruption. Operational Excellence & Continuous ImprovementOptimize service effectiveness through process efficiency and automation.Drive adoption of best practices, policies and procedures.Champion a culture of detail orientation, process improvement, accountability, innovation and operational excellence. Resource ManagementLead, mentor and develop IT operations staff individually and as a high-performing team, including goal setting, performance evaluation, professional development and team collaboration.Plan and allocate resources effectively across operational priorities and project work, supporting current capacity and scaling to meet future demands.Develop and manage the IT service operations budget, including staffing, tools, infrastructure and service contracts, optimizing cost against service quality.Foster a collaborative, transparent, high-performance and customer-focused culture. Stakeholder ManagementServe as the primary contact/escalation point for all IT service-related issues.Maintain strong working relationships with business units to align IT services to enterprise needs.Amplify customer voice and ensure customer satisfaction through delivery of world-class customer service.Communicate service performance, issues and planned improvements.Coordinate with other IT teams (development, infrastructure, quality and projects) to align operational priorities.Manage relationships with third-party vendors, ensuring value delivery, contract compliance and performance. Risk, Compliance, and Security ManagementEnsure operational compliance with company policies, IT security standards, regulatory requirements and industry best practices.Own disaster recovery planning, testing and execution for all IT services.Monitor operational risks and implement mitigation strategies.Conduct IT service audits and implement resulting recommendations for improvement. Strategic Leadership & PlanningDefine the vision and strategy for IT service operations in alignment with CSBA business objectives and the IT departmental roadmap.Lead the development and implementation of IT Infrastructure Library (ITIL)-based service management frameworks and operational governance models.Partner with executive leadership to ensure IT services enable and support business transformation and growth.Read and demonstrate an understanding and adherence to CSBA values, policies, and practices.Demonstrate respect, honesty and professionalism at all times. Perform other duties as assigned QualificationsBachelor’s degree or higher with major coursework in Information Technology, Computer Science, Management Information Technology, Engineering, or related field with at least five (5) years of progressive IT experience in IT service management or IT operations leadership, including at least two (2) years of supervisory experience.Proven success in managing IT service delivery in medium-to-large organizations.Demonstrated resource management experience (leading teams, managing vendors, overseeing operational budgets).ITIL v4 Foundation or higher certification preferred.Practical implementation of ITIL frameworks and IT service management best practices.Cloud services, hybrid infrastructure, and modern workplace technologies from a variety of providers (Microsoft, Amazon Web Services, Google).IT service management tools (e.g., ServiceNow, SolarWinds, Jira Service Management).Network, client, server, cloud, data, application and security operations.ISO 20000, COBIT or related quality standards.Highly regulated industries such as healthcare, finance or government.Principles and practices of project management, including Project Management Professional (PMP) certification and Project Management Body of Knowledge (PMBOK).Principles and practices of process management including Six Sigma.Principles and practices of budget, contracts and recordkeeping.Applicable Federal, State, and local laws, regulatory codes, ordinances and procedures relevant to municipal financial operations.Recent and ongoing developments, current literature and sources of information related to the operations of the assigned department.Modern office practices, methods, computer equipment and computer applications related to the work.English usage, grammar, spelling, vocabulary and punctuation.Exercise excellent leadership and people management skills.Apply strong analytical, problem-solving and critical thinking skills.Model detail-orientation, data- and process-driven thinking.Demonstrate exceptional verbal and written communication skills via effective communication, clear and concise reporting, correspondence, and standards development (policies, procedures, etc.).Analyze problems, evaluate solutions, and present results and recommendations in an effective manner.Manage multiple priorities in a fast-paced, ambiguous environment. Manage and deliver complex projects within constraints while mitigating risk.Plan, organize, assign, train, review and evaluate staff work through a variety of filing, recordkeeping, and tracking systems.Understand, communicate, and ensure compliance with Federal, State, and local policies, procedures, laws and regulations.Evaluate and develop improvements in operations, procedures, policies and methods.Effectively represent the division and the Association in meetings.Operate modern office equipment including computer equipment and specialized software applications programs.Use tact, initiative, prudence, and independent judgment within general policy, procedural and legal guidelines.Establish, maintain, and foster positive and effective working relationships with stakeholders.Ability to maintain confidentiality and professionalism in all work.Ability to lift, carry, push, and pull materials and objects weighing up to twenty-five (25) pounds, hand truck available to assist.Ability to sit at computer for long periods of time and have the dexterity to access, enter, and retrieve data using a computer keyboard or calculator, and operate standard office equipment.Ability to occasionally travel for conferences, trainings, workshops and meetings throughout California, including overnight stays.Limited vacation during peak periods.Perform other duties as assigned. Supervisory ResponsibilitiesThis position will manage and direct other staff, with the responsibility of overall direction, coordination, and evaluation of those roles. This position will carry out supervisory responsibilities in accordance with the organization's policies and all applicable laws. Overall responsibilities of this position include, but may not be limited to, interviewing, training, timekeeping and wage & hour management, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees and addressing and resolving complaints. Why Join CSBA?Contribute to meaningful work that supports California’s public school governance and strengthens education policy statewide.Join a diverse and dedicated team that values innovation, transparency and teamwork.Access ongoing learning opportunities, training, and development to support your career advancement.Enjoy the flexibility of working remotely two (2) days a week.Competitive salary and benefits package. If you thrive in dynamic, fast-paced environments where you're empowered to lead and improve IT operations, we encourage you to apply. Benefits At CSBA, we proudly offer competitive compensation and benefits, including medical, dental and vision coverage for employees and dependent children, insurances and California Public Employees Retirement System (CalPERS), and more:Comprehensive medical, dental and vision plans: Medical through Kaiser (Platinum HMO plan) and Blue Shield (Platinum HMO, Silver PPO, and HDHP with HSA). Dental - Delta DentalVision – VSPCSBA offers a hybrid work schedule, with a minimum of three (3) days in-office based out of our West Sacramento office and two (2) days working remotely.Membership in the CalPERS retirement system: Classic membership tier (2% @ 55; 7% employee contribution and 11.54% employer contribution) PEPRA membership tier (2% @ 62; 8.25% employee contribution and 8.27% employer contribution) Employer-paid Life and AD&D insuranceEmployer-paid Short- and Long-Term Disability insuranceOptional supplemental 457 retirement savings available Flexible Spending Account (FSA) Medical and Dependent CareEmployee Assistance ProgramPerks at Work savings programLearning and DevelopmentSocial Events: All-Staff luncheon events, Coffee & LearnPaid Time Off:Vacation: Accrues 10 days annually for hourly employees and 15 days annually for salary employees. The rate at which you accrue will increase annually with years of service.Floating holidays: 32 hours annually accrue date of hire. Separate sick leave accrual: 8 hours accrued monthly. Holiday: 10 CSBA recognized holidays annuallyDecember Office Closure: During the latter part of December each year CSBA closes its office. During this time, employees are paid for 6 days in addition to the December 25 and January 1 holiday. Sabbatical Program: Employees with at least seven (7) years of continuous full-time employment in their current period of service are eligible for up to four (4) weeks of paid leave. CSBA’s operation hours are 8:00 a.m.– 5:00 p.m. CSBA currently offers a hybrid work schedule for eligible positions. CSBA is headquartered in West Sacramento. About CSBA The California School Boards Association is a nonprofit education association representing the governing boards who oversee public school districts and county offices of education. With a membership of nearly 1,000 educational agencies statewide, CSBA brings together school governing boards to advocate for effective policies that advance the education and well-being of the state’s more than 6 million school-age children. CSBA provides policy resources and training to members and represents the statewide interests of public education through legal, political, legislative, community and media advocacy. CSBA employees are highly skilled, with a desire to excel and help strengthen school board governance and maximize student achievement. They are strategic in their trade, embrace challenges, and offer new and innovative ideas. CSBA creates a supportive, dynamic environment for its employees to grow and succeed. Our core values of integrity, collaboration, accountability, respect, excellence, service and innovation guide the way to achieving the Association’s goals. Apply Today If you are ready to take the next step in your career and contribute to meaningful work, apply today! We are excited to hear how your expertise can further our mission and advance the education and well-being of the state’s more than 6 million school-age children in public education in California. Equal Opportunity Employer CSBA is an equal opportunity employer. It does not discriminate against employees or applicants based on any characteristic protected by state or federal law. Equal employment opportunity will be extended to all persons in all aspects of the employer/employee relationship. CSBA prohibits any CSBA employee, consultant, and any CSBA agent, including unpaid interns and volunteers, Board members, independent contractors or any other agent from discriminating against any other employee or job applicant on the basis of the person's actual or perceived race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, genetic information, pregnancy, national origin, ancestry, age (over 40), marital status, physical or mental disability, medical condition, military or veteran status, reproductive health decision making or any other characteristic protected by state or federal law. E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed t