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Job DescriptionClient Success Manager Retention, Expansion & The Pippin Experience Location: Remote (U.S.) Team: Client Success Type: Full-time, Individual Contributor Reports to: Director - Customer Success Travel: Occasional (<15%)Posted: 2026 About Pippin Title Pippin Title is the USA's nationwide title search company, bringing title search into the 21st century. We combine proprietary search technology with a deep network of expert ground searchers to deliver fast, accurate, commitment-ready reports to title agents, lenders, underwriters, and law firms in all 50 states. Our clients rely on us for a seamless "Pippin Experience," and our integrations with Qualia, SoftPro, Resware, and TrackerPro let them order, track, and close without leaving their native platform. Featured in TechCrunch, the Wall Street Journal, Axios, and Fortune, Pippin is a well-funded, growing company redefining one of real estate's oldest industries. The Role The Client Success Manager is the owner of the post-sale relationship at Pippin. You'll manage a mixed book of title agents, underwriters, lenders, and law firms — keeping them successful, retained, and growing. You'll quarterback everything that happens after implementation: adoption, order volume, quality feedback, expansion into new states or report types, integration enhancements, and renewal. You are the single face of Pippin for your accounts, and the voice of your accounts inside Pippin. What You'll Do Own The Book • Manage a defined portfolio of active Pippin accounts across segments (title agencies, underwriters, lenders, law firms), with clear targets on Net Revenue Retention, Gross Retention, and order-volume growth., • Build account plans that map each client's buying reasons, KPIs, stakeholder map, order pattern, integration state, and expansion opportunities., • Drive a structured cadence — weekly tactical with ops leads, monthly reviews with team leads, quarterly business reviews with executive sponsors — adjusted to account size and maturity. Drive Adoption & Order Growth, • Monitor adoption and order health — dashboard signals, order mix, volume trends, integration usage — and intervene early when usage softens., • Run expansion plays — new states, new report types (commercial, energy, foreclosure, two-owner, etc.), additional offices, new integrations — and partner with Sales on material expansions., • Coach clients on getting more value out of the portal, order tracker, live chat, and integrations (Qualia, SoftPro, Resware, TrackerPro). Quality, QC & Voice Of Customer, • Be the conduit between clients and Operations when there are quality, turnaround, or report-format issues — diagnose fast, mobilize the right internal team, and close the loop with the client., • Capture product feedback systematically and feed it to Product and Engineering with enough context (client size, segment, use case, frequency) for them to prioritize., • Protect the Pippin Experience — set realistic expectations during onboarding, recover strongly when something goes wrong, and convert recovery moments into trust. Renewals & Commercial Ownership, • Own renewals across the book — forecast them accurately, negotiate within guardrails, and keep Gross Retention at or above target., • Spot and qualify expansion — when a client is ready for more volume, a new report type, or a deeper integration, move fast and involve Sales where appropriate., • Identify at-risk accounts early, build recovery plans, and escalate proactively rather than on the quarterly surprise.What You Bring, • 2-4 years of client-facing experience in Client/Customer Success, Account Management, or Client Services at a SaaS, fintech, proptech, title, escrow, or mortgage-tech company., • Proven retention & expansion — you can point to specific accounts you saved, grew, and made reference-able., • Industry familiarity — you understand title, escrow, closing workflows, or real estate services, and can talk credibly about commitment-ready reports, underwriter requirements, and state-by-state search nuance (or can ramp on it quickly)., • Technical comfort — fluent in a CRM (Salesforce or HubSpot) and BI dashboards; comfortable enough with integrations to have a credible conversation about Qualia/SoftPro/Resware/TrackerPro., • Executive presence — you can run a QBR with a title agency owner or the VP of Operations at a national underwriter and leave them better informed than when they walked in., • Commercial instinct — you're comfortable owning a renewal number, negotiating, and protecting margin without damaging the relationship., • Operator mentality — you write the SOP, build the health-score model, templatize the QBR deck, and ship the retention playbook rather than waiting.Nice to Have, • Direct Customer Success experience at a proptech, title-tech, or mortgage-tech company., • Experience owning renewals and driving Net Revenue Retention as a stated target., • Prior work inside an early- or growth-stage, VC-backed environment.Success In The First 12 Months, • First 30 days: complete Pippin product, portal, integrations, and QC ramp; meet every active account in your book; publish a risk-and-opportunity read on the portfolio., • 60 days: stand up the cadence (weekly/monthly/QBR) for your accounts and close any open implementation loose ends., • 90 days: deliver your first QBRs; complete two concrete expansion plays; no unexpected churn in the book., • 6 months: tracking at or above Gross Retention and Net Revenue Retention targets; contributing repeatable playbooks (adoption, expansion, at-risk recovery) back to the team., • 12 months: portfolio is at or above retention and expansion targets, reference-able accounts have grown, and you've raised the bar on what the Pippin Experience means post-sale.Compensation & Why Pippin, • Competitive base plus performance bonus tied to retention and expansion outcomes., • Equity in a category-defining, venture-backed company., • A marquee book of clients — including CATIC, Westcor, AmTrust Title, Stewart, First American, Old Republic, Investor's Title, EasyKnock — to learn from and grow., • Medical, dental, vision, 401(k), and flexible paid time off., • Fully remote, outcomes-first culture. Pippin Title is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran, or disability status.

As a CO&D Business Manager covering AI for Ops & Transformation within the Investment Bank, you will partner with senior leaders to develop business cases, conduct portfolio analyses, and provide data-driven insights for high-profile transformation efforts. CO&D Business Manager Covering AI For Ops

Job Description Who We Are Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world's most premium platforms. Taking a creative science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Who We Hire Techies who want to build the future. Creatives who want to design it better. Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn't stop to ask what's next, because they're already building it. Mission The Publisher Partnerships Manager exists to protect and grow revenue for Kargo's most valuable publisher relationships. This role owns the day-to-day health of a portfolio of premium digital media partners — monitoring performance, solving technical issues, and delivering the kind of consultative service that makes Kargo indispensable. When this role is firing, publishers are hitting their revenue goals, churn risk is low, and Kargo is the partner they call first. This is a hybrid role requiring onsite presence 4 days per week. Outcomes — What Success Looks Like in 6–12 Months • Portfolio health is proactively managed, not reactively patched — Performance data is monitored consistently across all accounts; revenue trends are flagged and addressed before partners raise them, • Publisher retention is strong across the book — Assigned partners renew and expand their relationship with Kargo; escalations are rare and resolved quickly when they do occur, • QBRs are delivered with depth and strategic value — Quarterly business reviews are prepared and presented with competitive insights, performance analysis, and forward-looking recommendations that partners cite as genuinely useful, • Technical issues are resolved with speed and ownership — Supply-side issues — header bidding, integration bugs, reporting discrepancies — are triaged independently and closed in partnership with product and ops without hand-holding Required • 3–4 years in a publisher-facing role at an SSP, DSP, or ad tech platform — understands the supply side of the ecosystem from the inside, • Fluency in programmatic fundamentals — supply/demand dynamics across mobile, video, and CTV; knows how inventory quality and fill rates are driven, • Hands-on experience with header bidding, VAST, OpenRTB integrations, and/or Amazon TAM, • Proficiency in Excel for performance analysis — pivot tables, lookups, and functions used regularly, not occasionally, • Ability to generate, interpret, and present reporting that surfaces actionable insights for publisher partners, • Existing book of publisher relationships and contacts that can accelerate trust-building from day one Proactive Account Ownership • Monitors performance data regularly and surfaces issues or opportunities before partners ask — doesn't wait for inbound to drive the relationship, • Troubleshoots integration and supply issues independently before escalating; understands enough of the stack to ask the right questions and speak credibly with product and engineering, • Stays solutions-oriented when multiple accounts have competing urgent needs; prioritizes without dropping balls or losing tone, • Works fluidly across internal teams — ops, product, sales — to get things resolved without territoriality or drama, • AdAge Best Places to Work, • ThinkLA Partner of the Year, • Built In Best Places to Work, • Cynopsis 2025 Top Women in Media - Jeannine Shao Collins, • Martech Breakthrough Awards - Best Overall Adtech Company, • Digiday Media Awards Best Event, • Cynopsis Media Impact Awards-Best CTV Platform, • Martech Breakthrough Awards-CTV Innovation, • Big Picture: kargo.com Pursuant to applicable fair chance laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Kargo will consider qualified applicants with arrest and conviction records for employment.

Job Description Trustpair stops vendor fraud before it happens. We're the automated vendor validation platform protecting 400+ enterprise companies worldwide. Since 2017, finance and procurement teams have used Trustpair to eliminate vendor fraud while reclaiming 90% of the time they once spent on manual checks. As vendor fraud grows more sophisticated, we stay ahead by combining deep expertise in financial crime with cutting-edge technology. Our core product focuses on secure, reliable vendor account validation to wipe out fraud and boost efficiency. Internally, teams across Trustpair use AI tools in their day-to-day work to automate repetitive tasks and unlock strategic insights that help us build and operate better. From day one, you’ll be encouraged and trained to integrate these tools into your workflow in a practical, hands-on way. With offices in New York, Paris, London, and Milan, we're a diverse team united by a bias for action. We ship fast, learn from experiments, and tackle problems that matter: protecting billions in payments for companies worldwide. If you want to see your work make an immediate impact in financial security, Trustpair is built for you. Learn more about how we use AI in our everyday work. About the role Trustpair is looking for a Strategic Customer Success Manager to join our US team and take ownership of a portfolio of our largest, most complex, and most strategic enterprise customers in North America. This role is designed to reinforce our US presence and provide exceptional support to top-tier clients, ensuring strong satisfaction, retention, product adoption, and expansion over time. You will play a key role in onboarding new enterprise customers, driving long-term success plans, supporting change management, and identifying upsell opportunities across your portfolio. This is an individual contributor role with room to grow as the US Customer Success team expands. You will report to Mathilde and join the CSM International team, working closely with the wider Customer team as well as Product, Account Management, Sales, Ops, and Revenue Excellence. This position is based in New York City, with hybrid onsite presence preferred. We are primarily looking for candidates in the commutable Tri-State Area who can come into the office 1–2 days per week. Compensation: The expected on-target earnings for this role are in the range of $135,000–$150,000 What you'll do:Client Onboarding and Enablement * Manage a portfolio of high-value, high-complexity customers across industries * Lead onboarding for large enterprise US clients, including customized training and support on integrations to drive fast adoption * Define and execute tailored success plans aligned with each customer’s business goals * Support and, when needed, lead change management efforts on the customer side Relationship Management and Retention * Build strong, trust-based relationships with a range of senior stakeholders across Finance, Procurement, IT, and related functions * Run regular check-ins and Quarterly Business Reviews to drive value, satisfaction, and retention * Monitor customer health, proactively flag risks, and take action to secure renewals * Develop client advocates who can participate in reference calls and broader advocacy initiatives Product Adoption and Usage Optimization * Use customer data and usage insights to drive stronger adoption and stickiness of the platform * Guide customers toward fuller use of Trustpair’s features and value for risk management * Navigate complex organizational structures to build adoption and internal advocacy Revenue Growth * Identify upsell and expansion opportunities within strategic accounts * Partner closely with Sales to convert those opportunities into growth Customer Advocacy * Represent the voice of the customer internally to help shape product direction * Partner with Marketing on case studies, testimonials, and other advocacy initiatives to support Trustpair’s growth in the US market Regional Strategy and Insights * Bring market feedback and customer insight to help shape US-specific strategy * Stay informed on customer needs, industry developments, and competitive trends What’s in it for you ???? * At Trustpair, we see AI as a tool to save time, sharpen focus, and boost impact - whether you're already hands-on with AI or eager to learn, you’ll join a team that values and encourages AI-driven ways of working * Opportunity to join a fast-growing scale-up in a highly impactful role * Ownership of strategic, high-value enterprise accounts in the North American market * A collaborative environment with a flat structure, where everyone’s voice is heard with room for growth and career development * The chance to join the US team at an exciting stage, where ideas, initiative, and ownership are genuinely valued * Exposure to a European-headquartered company with international collaboration * A flexible hybrid work environment that encourages autonomy, leadership, and strong cross-functional partnership * A talented team with senior colleagues you can learn and work with * Inclusive environment with cultural diversity and parity Why join Trustpair? A list of our perks here! Must-Haves * 7+ years of experience in a technical SaaS or enterprise B2B software environment * 3–4+ years of significant experience working with strategic and/or enterprise B2B clients * Prior experience managing strategic, complex US enterprise accounts * Strong experience driving renewals and identifying upsell or expansion opportunities * Familiarity with complex technical integrations, including APIs and SFTP * Strong project management skills, with the ability to manage multiple deadlines, stakeholders, and priorities * Strong problem-solving skills and the ability to bring structure and solutions in complex situations * Excellent communication and relationship-building skills, especially with senior stakeholders and executives * High level of organization, rigor, and attention to detail * A data-driven approach to decision-making * Native-level English Nice-to-Haves * Experience with tools such as Intercom, Planhat, and Looker * Experience in a B2B SaaS start-up or scale-up environment * Experience working in an international environment and/or a European company * Experience working with or selling to teams within the CFO organization, especially Procurement, Accounts Payable, and Treasury. Recruitment Process * First call with Morgan, Talent Acquisition Specialist (30 mins) * Experience interview with the hiring manager, Mathilde (30 mins) * Case study interview with Mathilde and Caitlin (1 hour) * Coffee fit with members of the US team * Final interview with Baptiste, CEO & Cofounder Equal Opportunity Statement Trustpair's policy is to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for all positions in Trustpair must be legally authorized to work in the country which they are applying for or be a citizen from Schengen / EU zone. The verification of employment eligibility will be required as a condition of hire.

A leading healthcare organization in New York is seeking a Nurse Manager to oversee nursing practice and operations in a designated unit.

Job DescriptionDescription: Summary/Objective A Head Barista is responsible for upholding the standard of quality of the Bluestone Lane coffee and beverage program within their home store. The Head Barista is a positive influence over other baristas and strives for the highest of standards in drinks, local interactions, attitude and brand ambassadorship. The Head Barista acts as a role model in their own drink quality, local interaction and food preparations while also taking significant responsibility for on the job training and education of their teammates in store. The Head Barista is responsible for all aspects of the coffee menu in full in their assigned store as well as strong support for their relevant manager. This role follows the Steps of Service to maximize sales while providing a high level of customer service. The Head Barista serves our locals and runs drinks to tables Monday through Friday. The Head Barista is a cross-functional role and rotates off the machine with responsibility for POS and take-away orders working alongside their Server Teammates. Positioning: The Head Barista is cross-functional and positioned either behind the machine when assigned, at the POS, or on the on the café floor so that they are accessible and within eyes reach of our local Essential Functions/Responsibilities: Ownership: ? Store level extension of Education team; coffee/beverage quality and processes gatekeeper for café ? Teamwide holistic education and training of coffee product & coffee/beverage program ? Face of Bluestone Lane coffee to locals & teammates ? Manages coffee related equipment and tool cleaning and maintenance (daily cleaning and periodic maintenance) ? Inventory management of coffee and coffee-related product Spend through Service: ? Deep understanding of the menu in order to educate and excite local ? Services tables with focus on upselling food & beverage. Keen eye to refill beverage at right time ? Comes around the machine to personally deliver drinks to locals ? Engages and attend Monthly Head Barista meetings ? Upskills teams and initiates training and accreditation requests for teammates when needed Head Barista – Cafes 07.2019 Page 1 of 3 happiness ambassador – fair go – ride the wave - mateship ? Out of LA and NY – One senior HB to facilitate accreditations upholding BL coffee quality and hospitality philosophies. ? With Manager, responsible for upskilling team and initiating training and accreditation requests when needed ? Train, educate and acclimate new baristas into store and BL system Human Connection: ? Serves as Teammate rotating off machine to run POS, serve locals, clear tables & process takeaway ? Locals focused, interacting and servicing locals with beverage needs ? Sets tone in store with recognition and connection with locals – name, face & order every time ? Builds relationships and human connection through personalization and conversation ? Provides input to GM/Ops in selection and hiring of new baristas ? Attends regular calibration sessions with Education team (1 every 6-8 weeks, ability to travel may be needed) Premium Broad Product: ? Contributes to and builds upon innovations which assist workflow and operations in store and speed of service ? Zenput inputs such as monthly staffing reports to Education team, monthly coffee and process audits & ownership of store achieving correct extraction via daily dial in ? Focus on coffee, beverage product and workflow systems of each barista within the team while providing a positive influence in upholding BL standard of hospitality. ? Coffee product rotation, ordering and quantity management following standard operating procedures (i.e. coffee used within 3 weeks of roast for beverage preparation, Retail coffee no older than 7 days on shelves) ? Minimizes waste – ensure proper ordering Beautiful Spaces: ? Ensures bar and workspace are always clean and fully functioning ? Speed of service – provide quality product with speed and accuracy ? Maintains grooming guidelines as all times ? Shift leader who assists General Manager to direct and manage live labor; ensures operational excellence in absence of GM Measures of Success: ? Cross-functional operations -flexible and agile moving from machine to serving local – service focused and quality driven ? Baristas in training are ready for test within 30 days of employment ? Pipeline of Baristas ready for accreditation ? Knows locals’ name & order – provides genuine escape by delivering great service ? Good communication & working environment with Servers – working together to service local efficiently and effectively ? Consistent coffee quality from all baristas in the café ? Reduces coffee waste Requirements:

Job Description CAVA is a fast-growing culinary brand with over 70 fast-casual restaurants and a packaged goods line dedicated to fresh, Mediterranean-inspired, better-for-you cuisine. Our mission is to fuel full lives through a bold and innovative food culture. From our restaurants to our Support Center, CAVA team members foster a culture of transparency, humility, positivity, thoughtfulness, and fanaticism. Team members create an exceptional experience for every guest that walks through our doors. From greeting guests with genuine passion and teaching them about our menu to preparing top quality food in our open kitchens, our team members help create CAVA fanatics. You will: ‣ Enthusiastically educate guests about our menu and create mind-blowing meals ‣ Keep the kitchen, dining room, and restrooms clean and organized ‣ Follow recipes and procedures to maintain food quality and consistency ‣ Adhere to safety and sanitation procedures and all CAVA standards ‣ Restock stations and keep them clean and organized and assist with putting deliveries away ‣ Stand and/or walk for an entire shift – You will be connecting with our guests and delivering a personalized experience to everyone in the restaurant You are expected to: ‣ Develop Yourself & Others - Focus on self-improvement while also supporting the success of your team. ‣ Put the Customer First - Consistently create CAVA fanatics by finding ways to say ‘yes’ to every guest. ‣ Achieve Results - Take ownership of your station throughout every shift. ‣ Foster Collaboration - Work with others to find success as a group through communication and participation. ‣ Adapt to Change - Solve problems through an open-minded and all-inclusive approach. CAVA offers all team members a clear career path that includes continuous training and development. We are committed to creating leaders in our restaurants by providing you the tools and mentorship to help you find continued success with us as a Special Ops Trainer, Culinary Lead, Guest Experience Manager, and beyond! We also offer: ‣ A competitive base hourly rate starting at $15.25/hour ‣ A generous benefits package that includes: health, dental, vision, telemedicine, and pet insurance ‣ 401k enrollment with CAVA contribution after one year ‣ Free CAVA food ‣ Paid sick leave, parental leave, and community service leave ‣ The opportunity to be on the ground floor of a rapidly growing brand Having fun is a must! CAVA – joining “A culture, not a concept” We use eVerify to confirm U.S. Employment eligibility.

Job Description Studio Experience Coordinator alts | Alteration Specialists of New York is looking for a Studio Experience Coordinator We are looking for a dynamic professional Studio Experience Coordinator member, distinguished by their charisma, commitment, and professional integrity. This role will include responding to phone calls and emails, office management and administration, as well as internal/external communication, and creative problem solving. This role also includes overseeing the day-to-day operations in studio and requires close collaboration with members of our Tailoring department. This is a customer facing, full-time in-person role in New York, with competitive pay, full benefits, and opportunities for future growth. Compensation This role has a starting range of $45,000-$50,000 per year and requires regular weekend availability. This includes up to $2,000 bonus pay per year. Responsibilities Front Desk - Office Management • Maintain a professional, warm, welcoming office environment, • Greet all clients, manage check-ins, pickups and payment, • Answer all inbound calls to the alts Studio, • Manage all client bookings and appointments, • Process new transactions and ensure internal reporting is correct, • Scan out all fittings to the proper fitter in the system, • Responsible for ordering and tracking inventory., • Ensure all outsourced garments are appropriately tagged, distributed and delivered, • Manage the flow of fitting room processes and appointment, • Quick, warm, and on-brand customer communication across emails, calls and in-person, • Instruct Customers on how to check in for their appointments, • Offer each customer water, ensure the company playlist and scents are working properly, • Check in on customers throughout entire experience in studio - from check in to check out, • Collect, organize, and track consumer feedback, day to day issues and other relevant information and communicate this to the larger ops team, • Engage in frequent collaboration with the Tailor Shop Manager of your alts studio in order to assess studio needs and day to day operations, • Ensure that all QC checkpoints that live with front operations are consistently met for each garment entering or leaving your studio, • Ensure all garments are racked in accordance to alts standardized racking system, • Ensure all tickets are properly created, and processed throughout the garment’s life cycle with Alteration Specialists, • Responsible for monitoring production, • Ensure all garments are bagged and packaged appropriately before handing off to customer, this includes garments being shipped properly, • You are warm, compassionate, and empathic. You have a calming demeanor and a way of building trusting, caring relationships with ease., • You are a skilled communicator. You’re both a great listener and an effective speaker and writer. You treat sensitive information with respect and discretion., • You are mission driven. You are motivated to help change the fashion industry, and move towards a more sustainable future and serve as an excellent ambassador for a cause you believe in., • You are systematic. You derive pleasure from being highly organized, creating order, and checking things off your list., • You are detail-oriented. You take pride in a beautifully executed workflow and typos in your emails make you cringe., • You are thoughtful. You can anticipate the needs of your tailoring team and clients, and feel committed to proactively creating a supportive environment for all. You are able to recognize how your individual role feeds into the larger organization’s objectives., • You have great professional integrity. You take ownership over your work, ask for help when you need it, and are committed to your own growth and development. Experience • Batchelor's degree OR directly related experience required,, • Prior responsibilities in the fashion industry, and communications management desired., • Experience or deep interest in fashion and sustainability desired, with a working knowledge of garment construction desired. Why the Role is Compelling As a Studio Experience Coordinator for an alts team, you would play an integral role in creating a welcoming and professional environment that has a profound impact on some of the most important events and days in a client’s life. You would establish rewarding relationships with the studio’s clientele and partner community, and serve as the first point of contact for people who might benefit from our services. You would have the opportunity to develop your career in an expanding industry. You would feel the support of a tight-knit tailoring and operations team, and the excitement of being part of a growing, multi-studio operation disrupting the fashion industry with many opportunities to grow as quickly in your career as the brand is growing. alts | Alteration Specialists is committed to working with and fairly rewarding the best talent in the industry. We believe in treating people right - through fair compensation and benefits, thoughtful management and specific attention to growth and development of our staff. Powered by JazzHR LVdvJ7qvbN

About the job Mercor connects elite creative and technical talent with leading AI research labs.Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey.Position: Product Operations Specialist (Technical) Type:

About the job Mercor connects elite creative and technical talent with leading AI research labs.Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey.Position: Product Operations Specialist (Technical) Type:

Job Description Program Manager, Agency Marketing Overview: • We are the world’s largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters., • We trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to our office, depending on what’s best for you and when it is important for your team to be together., • The contractor will accelerate the stand-up and execution of our Agency Recognition program, beginning with Agency-Level Certification. This role is critical to launching a scalable framework for agency recognition, unlocking incremental revenue, and positioning us competitively within the agency ecosystem. The contractor will own program design, management, and execution, collaborating cross-functionally to ensure operational excellence and measurable impact., • Location –New York, NY (Hybrid – onsite 2 days/week – Tuesdays & Wednesdays Onsite) Responsibilities:, • Manage end-to-end program operations, including intake workflows, scoring/validation processes, approval documentation, and communications with internal stakeholders., • Define and manage program milestones, governance structure, and project timelines, ensuring all stakeholders remain aligned on deliverables and dependencies., • Serve as the central point of contact between cross-functional teams (Legal, Data, GTM Ops, Sales, PMM) to drive accountability and surface blockers early., • Partner with relevant teams to operationalize certification logic, ensure data integrity, and create scalable systems for tracking agency performance and compliance., • Develop reporting cadences and dashboards that provide visibility into progress, agency adoption, and impact metrics for leadership reviews., • Create and manage program documentation, including SOPs, process maps, and readiness checklists to support future scalability., • Coordinate internal enablement, supporting sales, marketing, and operations teams with guidance, FAQs, and resources as the program evolves., • Monitor program performance and synthesize insights to recommend optimizations for future phases of Agency Recognition. Requirements: Basic Qualifications:, • 6+ years of experience in program design and project management, ideally within marketing, education, or agency ecosystems., • 4+ years of experience supporting revenue growth initiatives in a digital marketing environment., • 2+ years of proven collaboration with cross-functional operations, legal, and product marketing teams, • 2+ years of experience building dashboards and reporting on program metrics.Preferred Qualifications:, • Strong organizational skills for managing intake, communications, and tracking., • Capacity to execute manual, detail-oriented processes with operational intensity., • Prior experience with agency certification or recognition programs., • Familiarity with scalable frameworks for partner or agency engagement., • Knowledge of competitive agency programs (Google, Meta, Microsoft)., • Comfort with ambiguity and ability to establish new operational models.Suggested Skills:, • Program Design, • Project Management, • Cross-functional Collaboration, • Data Analysis & Reporting, • Operational ExecutionCompensation:, • $68.00 to $85.00 Hourly (W2/Non-Exempt) Req# 16139

Job Description About Paxos Paxos builds the regulated infrastructure powering the digital economy. Our technology and licenses enable the world's leading companies to issue and move tokenized money and assets, safely, instantly, and globally. From powering PayPal USD to building the Global Dollar Network, we're setting the standard for trustworthy digital finance. The Opportunity We're hiring a Program Manager/Technical Program Manager to work directly with the Head of Engineering Operations & Delivery to make the engineering and product organization faster, sharper, and more effective. As a Program Manager (PgM) or Technical Program Manager (TPM) at Paxos, you will sit at the intersection of traditional finance and the frontier of blockchain technology. You won't just be managing schedules; you’ll be the primary driver of execution for regulated infrastructure that moves trillions of dollars in assets. In this role, you will navigate complex dependencies across engineering, product, and other functional teams to ensure the seamless delivery of products across the Paxos portfolio. We are looking for a high-agency leader who thrives in ambiguity, possesses deep technical intuition, and is obsessed with building the financial plumbing of the future. You'll be an AI-native in how you work. When you see a manual process, your instinct is to build a system. When you're synthesizing information across teams, you'll use AI to do it in hours instead of days. You'll bring this disposition to everything: evaluating requirements, running strategic initiatives, improving operating rhythms, and helping leadership make better decisions faster. * De-risking technical execution: Identifying "single points of failure" in project timelines. * Infrastructure Scaling: Managing the rollout of scalable cloud architecture to support high-throughput financial transactions. * Stakeholder Synthesis: Translating complex technical constraints into clear business trade-offs for leadership. 3. Engineering Excellence & Operational Rigor You will be the guardian of the "how." This involves optimizing the SDLC (Software Development Life Cycle) to ensure high-quality code deployment without sacrificing speed. You’ll focus on: * Metric-Driven Progress: Implementing KPIs that measure team velocity, system uptime, and deployment success rates. * Incident Response & Post-Mortems: Driving a culture of continuous improvement by leading technical retrospectives. * Resource Allocation: Ensuring engineering bandwidth is prioritized toward the highest-impact initiatives while maintaining technical debt. Over time, the scope will evolve. You may shape which product bets we fund, lead the operating model for how we evaluate and pursue new opportunities, or take on emerging product domains. The common thread: sound judgment, operational rigor, and a bias for building systems that make people faster. What You'll DoStrategic Programs & Projects * Lead cross-functional programs and projects that span teams and functions: platform improvements, pricing, analytics, cross-product workflows, process redesign. Program ownership & integrated planning * Ensure every initiative has complete PRDs, Technical Design Documents, and Delivery Plans with clear objectives, scope, success metrics, timelines, and key risks before work begins * Maintain a single integrated plan capturing milestones, dependencies, and critical paths across Engineering, Product, Operations, Compliance, and Treasury * Proactively manage sequencing, resourcing tradeoffs, and escalations Cross‑functional coordination during build * Drive a structured intake and kickoff process for cross‑team work: confirming goals, success metrics, and scope boundaries with all contributors. * Keep a single source of truth for status, decisions, risks, and owners throughout the program (e.g., shared docs, boards, and structured updates). * Ensure Operations, Data, Compliance, and Treasury readiness tasks (process updates, documentation, training, approvals) are sequenced to land alongside engineering milestones, not after launch. * Facilitate decision‑making by surfacing structured options and tradeoffs, rather than ad hoc escalation, so leaders can quickly unblock teams. Ownership of implementation, testing & launch readiness * Own the end‑to‑end test strategy for cross‑team initiatives: integration flows, end‑to‑end functional scenarios, negative/edge cases, throughput/performance checks, and regression suites. * Coordinate UAT and shadow validation across non‑prod and prod‑like environments, define Go/No‑Go criteria, and align rollback/mitigation plans ahead of launch. * Partner closely with engineering and ops to instrument monitoring, alerting, and runbooks for the new or changed flows (e.g., on‑chain events, wallet balances, reconciliation checks, signing errors, fiat settlement mismatches). * Ensure that launches are “audit‑ready” with clear evidence for controls, testing, and approvals, reducing downstream work for Compliance and Audit. Defect management, resilience & incident learnings * Proactively surface defects through scenario testing and failure injection, especially in asset lifecycle and rails flows. * Maintain a living RAID log with clear owners and impact assessments * Work with Engineering and Operations to feed incident learnings back into design, test coverage, and runbooks so that each incident improves the underlying systems and processes rather than just fixing symptoms. Communication, documentation & stakeholder alignment * Partner with Product, Engineering and other teams at Paxos to optimally translate business requirements into technical requirements * Produce concise, structured documentation of program objectives, architecture decisions, and operational impacts so that new joiners and partner teams can quickly understand context * Provide regular, predictable status updates (written and verbal) tailored to different audiences: * Engineering teams: blockers, dependencies, upcoming milestones * Product/Business: timeline, scope, customer impact * Leadership: key risks, tradeoffs, and decisions needed * Ensure all key decisions (e.g., scope cuts, design choices, risk acceptances) are captured in a durable place, not just in meetings or instant messages. Product Operations * Build and improve the operating systems that drive product decisions: planning cycles, reviews, decision frameworks, launch readiness. * Identify inefficiencies and fix them through automation, AI-powered tooling, or process redesign * Synthesize complex information into clear, actionable recommendations that help leaders decide and move. * Create leverage by building repeatable systems. The goal is not to be in every room, but to build the frameworks and tools that make the right things happen without you. About You * Minimum 8-10 years of experience in program management, technical program management and operational execution in a high-growth and/or regulated environment. * Product-first thinker. You evaluate everything through: what's the user problem, what's the fastest path to learning, and what actually moves the needle. You apply this lens whether the "product" is a partner integration or an internal operating process. * AI-native. You use AI tools daily to do your actual work, not as a side project. You've built workflows, prompts, or lightweight applications that changed how you or your team operates. When you encounter a repetitive process, your instinct is to automate it before anyone asks. You think in terms of systems and leverage, not just effort. * Strong commercial and analytical instincts. You can understand commercial aspects of a deal, assess trade-offs, model scenarios, and evaluate whether an initiative is worth the investment. * Exceptional communicator. You can write excellent documentation that clarifies a complex decision, build a framework that a team actually adopts, and hold your own in a room with execs and internal/external partners. * Comfortable in ambiguity. You build a structure where there is none. You don't wait for someone to define the role, you define it by what you ship and execute upon. * Deep curiosity for technology and how systems, integrations, and networks scale. Bonus if you've worked in regulated or financial infrastructure environments. What Success Looks Like * The product and engineering organization operates with measurably improved clarity, focus, and velocity, and you can point to specific systems, tools, or changes you built that caused it. * Strategic programs and projects delivered with measurable outcomes, not just completed tasks. * You've built AI-powered tools, frameworks, or workflows that the team actually uses, and that made a process meaningfully faster or a decision meaningfully better. * You've killed or deprioritized at least one workstream that wasn't delivering value, not just added new ones. Important Notice for Paxos Applicants We’ve become aware of fraudulent accounts posting as Paxos recruiters on LinkedIn and other platforms. These scammers attempt to deceive applicants into paying for job opportunities or providing personal financial information. To verify a legitimate Paxos recruiter: * We only use @paxos.com email addresses * We never ask for payment or financial details to apply, interview, or work here * For technical roles, we do not perform a coding interview without prior screening by our engineering team Thanks for your interest in Paxos! Compensation Range: $171,000 - $195,975

Job Description About Butler: Butler Hospitality is a hospitality tech company that works with hotel developers, owners, and operators to increase the efficiency of hotel food and beverage operations. Butler leases restaurants inside of full-service hotels, takes over front-of-house, and then transforms the kitchen into a delivery hub that provides virtual room service and catering to nearby limited and select service hotels. Currently serving over 175 hotels and 40,000 keys in NYC, Chicago, Miami, and Washington DC, Butler will expand to ten additional markets by the end of 2022. About the role: Butler Hospitality is looking to hire an Operations Excellence Project Manager to work closely with our Operations Excellence Team to assist with data retrieval, reporting and project management to support our restaurant opening processes, and live operations to drive strong revenue. Butler is planning for extensive expansion in the coming year, requiring key people in the right place to support the growth for our continued success. SUMMARY: This position is responsible for supporting the Operations Excellence department to monitor the success of initiatives set forth by this team across the organization to ensure efficiency, process, and adoption. This person will ensure that all relevant information is obtained and tracked from key stakeholders to monitor progress. JOB RESPONSIBILITIES: • Manage and execute priority projects and initiatives to support the operational excellence team., • Provide communications and project management in support of new and on-going priorities and projects across the organization., • Oversee cross functional aspects of designated projects, including setting deadlines, assigning responsibilities, and monitoring & summarizing progress of designated projects., • Work directly with all departments to facilitate transparency, information and alignment on milestones needed to successfully complete a project., • Update and maintain Butler’s project management tools as needed for all projects., • Coordinate key stakeholders to gather all facts and information for the Ops Excellence team to make informed decisions., • Acquire and maintain a thorough understanding of Butler’s processes and operating environment to translate into effective project management. QUALIFICATIONS: • Self-starter who has a proven record of proactively solving ever evolving business goals., • 3 years of professional experience at a goal-oriented, fast-paced startup environment., • Strong written and communication skills., • Ability to track and prioritize multiple moving and pivoting targets., • Able to learn and adopt new technologies utilizing them to their full scope of capabilities., • Experience with Asana Project Management tool is a plus. COMPENSATION & PERKS • Competitive Salary + Performance Bonus, • Flexible time-off policy + flexible working hours (Unlimited PTO Plan), • Competitive medical, dental, and vision benefits, 401K, • Ancillary benefits: Commuter, Gym membership + hotel discounts, • Laptop, • A dynamic, ambitious, and casual startup environment + dog friendly!! The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Powered by JazzHR vUIthGg8TE

Job DescriptionNium is the global infrastructure company powering real-time cross-border payments. Founded to deliver the payments infrastructure of tomorrow, today, we are building a programmable, borderless, and compliant money-movement layer that powers transactions between people, businesses, and intelligent systems — enabling banks, fintechs, payroll providers, travel platforms, marketplaces, and other global enterprises to move money instantly, anywhere in the world. Co-headquartered in San Francisco and Singapore, with offices in 14 markets and team members across 20+ countries, we take pride in a culture anchored in Keeping It Simple, Making It Better, and Winning Together. 2025 was the strongest year in our 10-year history, with record revenue, record transaction volumes, and EBITDA profitability — and we are now entering one of the most dynamic chapters in our journey. We believe the best work happens face-to-face, and we operate a hybrid model with three in-office days per week to strengthen collaboration, alignment, and innovation. We move over $50B annually across a network that spans 190+ countries, 100 currencies, and 100 real-time corridors. We power fast payouts to accounts, wallets, and cards; enable local collections in 35 markets; and support card issuance in 34 countries — all backed by licenses across 40+ markets. With over $300M raised to date, Nium offers ambitious builders the opportunity to shape the future of global money movement — at scale. The Role We're looking for a driven Licence Expansion Manager – North America to own Nium's regulatory licensing strategy across the United States and Canada. You will lead Nium's efforts to obtain, activate, and operationalise its US Money Transmission Licence (MTL) programme, pursue crypto-specific licences and variations on a state-by-state basis, and support Nium's integration with Canada's real-time payment infrastructure. This is a high-impact, execution-focused role that sits at the intersection of regulatory strategy, licensing operations, and cross-functional delivery. You will collaborate closely with Legal, Compliance, Product, Treasury, Tech, Ops, and Commercial teams to deliver successful market launches across North America. We’re looking for individuals with a regulatory background (be that legal or compliance) who have a hands-on operator / product mindset. What You'll Own Working with the Head of Global Expansion, you will execute Nium's North America licence roadmap across four core workstreams: 1. US Money Transmission Licences (MTLs) * Lead the end-to-end strategy and application process to obtain outstanding US MTLs, with a particular focus on securing licences in California and New York. * Manage regulator relationships, respond to examiner queries, and drive applications to completion with minimal delay. * Track and manage all MTL applications across states, maintaining a live view of status, timelines, risks, and costs. * Coordinate with external counsel and internal stakeholders to ensure application quality and completeness. 2. MTL Activation and Operationalisation * Transition states currently operating under a bank partner programme onto Nium's own MTL as licences are obtained, working cross-functionally to ensure operational readiness. * Define and execute the activation playbook for each state, covering compliance obligations, product configuration, treasury requirements, and go-live processes. * Identify and resolve blockers to operationalisation, including bond requirements, net worth obligations, reporting cadences, and agent registration. * Maintain a clear state-by-state activation tracker and report progress to the Head of Global Expansion and senior leadership. 3. Crypto-Specific Licences and Variations * Identify states where Nium's product suite requires a crypto-specific licence or a variation to an existing MTL (e.g. BitLicence in New York, virtual currency transmitter endorsements). * Lead applications and regulatory engagement for crypto licence variations on a state-by-state basis, working closely with Legal and Product. * Monitor evolving US state-level crypto licensing requirements and proactively assess impact on Nium's licensing posture. * Engage with regulators on the regulatory treatment of stablecoins and digital asset transmission where relevant to Nium's roadmap. 4. Canada – Real-Time Rails and Interac Integration * Support Nium's integration with Payments Canada's Real-Time Rail (RTR) and the Interac network, working alongside Product and Tech to navigate regulatory and membership requirements. * Engage with Payments Canada, Interac, and relevant Canadian regulators to understand access models, participation requirements, and compliance obligations. * Coordinate internal readiness for Canadian real-time payment capabilities, ensuring alignment across Legal, Compliance, Treasury, and Product. * Identify and manage any licensing or registration requirements arising from expanded Canadian payment capabilities. Across all workstreams: * Track budgets, risks, and timelines, and report on a periodic basis to the Head of Global Expansion and senior leadership. * Build strong relationships with state and federal regulators across the US and Canada. * Contribute to Nium's broader global licensing strategy and share North America market intelligence with the wider expansion team. What We're Looking For * 5+ years of experience in the legal, compliance, or consulting space, with direct exposure to US financial services regulation. * Proven experience managing US state money transmission licence applications — from preparation and submission through to approval. * Strong understanding of US MTL frameworks, including state-specific requirements, surety bonds, net worth obligations, and examination processes. * Experience with crypto or virtual currency licensing at the state level (e.g. New York BitLicence, or equivalent) is highly desirable. * Familiarity with Canadian payment systems, including Payments Canada, Interac, and the Real-Time Rail, is a strong advantage. * Demonstrated ability to manage complex, multi-workstream licensing programmes in a fast-moving environment. * Experience working directly with regulators, including managing examiners and responding to regulatory queries. * Strong commercial and project management skills, with the ability to drive execution across cross-functional teams. * Experience in fintech, payments, e-money, cards, or stablecoins is strongly preferred. About You Nium is a fast-moving and flat organisation. We have a growing presence in North America and are at a pivotal stage of our US licensing journey. To be successful in this role you should be comfortable operating in ambiguity and taking ownership of decision making. In addition, you should be: • Hands-on with a “whatever it takes” attitude Execution-focused and highly accountable * Comfortable navigating regulatory complexity across multiple US states simultaneously * Commercially minded and data-driven * Able to influence across global and regional teams * Excited to build in a fast-moving, high-growth environment Location This role is based in our New York or San Francisco offices. We are open to applications from Canada with the appropriate experience. Travel is required and essential for this role, including to state regulators across the US and to Canada. Salary This is a manager / senior manager level role with a salary range of $130,000 – $180,000 USD depending on experience and location. What we offer at Nium We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivized for their hard work. We Care for Our Employees: The wellness of Nium’ers is our #1 priority. We offer medical coverage along with 24/7 employee assistance program, generous vacation programs including our year-end shut down. We also provide a flexible working hybrid working environment (3 days per week in the office). We Upskill Ourselves: We are curious, and always want to learn more with a focus on upskilling ourselves. We provide role-specific training, internal workshops, and a learning stipend. We Celebrate Together: We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more! We Thrive with Diversity: Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Duetti Duetti is redefining how independent music creators monetize and grow their careers. Founded in 2022 by CEO Lior Tibon and COO Christopher Nolte, Duetti partners with creators to unlock the value of their catalogs through flexible, straightforward deals, while also offering top-tier catalog management, distribution, and marketing services. Since its founding, Duetti has partnered with over 1,100 music creators across 40 countries - including Connor Price, Ingrid Contreras, and Brent Morgan - helping them monetize their music on their own terms and reach new audiences. Backed by leading investors including The Raine Group, Flexpoint Ford, Nyca Partners, Viola Ventures, and Roc Nation, Duetti has raised over $635 million in capital to fund independent music creators. Fueled by a belief in independence and financial empowerment, Duetti is building a more sustainable future for music creators everywhere. With offices in New York City, Los Angeles, Miami, and London, Duetti offers a competitive benefits package, including healthcare coverage, flexible paid time off, and a hybrid work model. Duetti provides an ambitious, high-ownership environment where your work will have an immediate, tangible impact. About the Role The goal of this role is to ensure every artist partner feels genuinely supported - starting at signing and continuing throughout the full life of their partnership with Duetti. We're looking for an Artist Partner Engagement Manager to join our Marketing team. This role is responsible for building the systems and relationships that help us show up for artists in a meaningful way - not just when a deal is signed, but over the long arc of their careers. You sit at the intersection of relationship management, cultural intelligence, and strategic process. You also understand how artists think, what they care about, and how trust is earned in the music world. What You'll Do:Artist Partner Strategy * Own the onboarding experience for newly signed artist partners, ensuring a seamless and intentional transition from deal close to active relationship * Own and develop long-term relationship strategies for priority artist partners, thinking in timelines of 12–24 months rather than immediate opportunities * Identify the right moments to engage - upon signing, releases, tours, life moments, career transitions, Duetti milestones - and help the team show up with intention and relevance * Build and maintain relationship maps for key contacts, including managers, lawyers, producers, and other key members of an artist's extended team * Represent the company in select artist-facing settings, building credibility and trust directly with artists and their circles Relationship Management & Process * Build and maintain a clear system for tracking relationship activity, touchpoints, and next steps across all priority accounts * Develop playbooks and cadences for different stages of the relationship lifecycle * Partner with sales ops to keep our CRM current and accurate so it functions as a real time view of relationship health that the full team can rely on and actively reference * Report on relationship health and development to marketing and A&R leadership regularly * Meet with artist partners to help them get acquainted with Duetti, manage deliverables, and work on ongoing projects and campaigns with them What We're Looking For: * 4–7 years of experience in the music industry in a role that required both relationship building and organizational discipline — artist management, label marketing, A&R coordination, artist partnerships, or similar * Deep cultural fluency with artists - you understand their world, their language, and what it takes to earn their trust * Strong instincts for process and systems - you build structures that actually get used because they make people's work better * A natural collaborator who can work across teams (Marketing, A&R, Creative) without needing to own every outcome * Comfortable with CRM tools (Salesforce, HubSpot, or similar) and able to use data to track and communicate relationship health over time * Excellent written and verbal communication - you can craft an outreach message that doesn't sound like one * Low ego, high standards - equally comfortable behind the scenes and in the room Nice to Have: * Experience on the artist or management side (ie. former artist manager) * Existing relationships within the independent or major label ecosystem * Experience building a relationship management process from the ground up Why This Role: This is a new function, which means real ownership over how it's shaped and built. You'll work closely with both Marketing and A&R leadership, with direct influence on how we grow and sustain relationships with artists over time. If you believe that the best deals start with genuine relationships - and you want to help a team actually live that out - this is the role. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Join the Glowbar Team: Skincare should be simple, effective, and fit into real life—and that’s exactly what we do! Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results without the fluff. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. We’re a people-first brand on a mission to help everyone feel confident in their skin—and we’re just getting started. About the Role: The Assistant Studio Manager is the backbone of the studio, ensuring seamless operations and strict accountability across all areas of the business. They manage multiple platforms to stay organized and efficient, with a core focus on scheduling staff to meet business needs, conducting weekly inventory counts, processing monthly purchase orders, and maintaining rigorous oversight of retail and dry goods. In this role, the Assistant Manager spends time at the front desk, engaging with clients and modeling service excellence. They also conduct bi-weekly touchbases with direct reports, reviewing scorecards, attendance, and overall performance. By managing key operational responsibilities, the Assistant Manager allows the Studio Manager to dedicate their time to leading client experience and field marketing efforts. They ensure the studio runs smoothly behind the scenes, so the Studio Manager can focus on driving growth and hospitality at the front of the business. This role requires someone who thrives on structure, precision, and follow-through. Individuals who are not detail-oriented, task-driven, and committed to accountability will not succeed in this position. A Peek Into Your Day (but not limited to): * Work every Tuesday AM shift to conduct a weekly cycle count * Create the schedule monthly but manage request offs and unassigned shifts to protect the business * Daily schedule audit for optimization * Work at the front desk for a minimum of three (3) full shift a week * Manage email, phones, text with support of Studio Guides * Sell memberships * Clean the studio * Laundry and towel mgmt * Monthly in-studio facilities (ops) audit * Manage facilities tickets in platform * Be a systems expert * Develop yourself to be the future studio manager * Lead and develop the careers of a studio team, consisting of Studio Guides; being the direct line manager for the Studio Guide Team * Function as Manager on Duty when Studio Manager is out of studio and providing coverage as needed How We Measure Success * Gross Margin achievement (or COGS % to Revenue) * Studio Revenue * Membership Conversion If all this sounds great, these are things that are required to join: Who We’re Looking For: * 1+ years of leadership or supervisory experience in hospitality (restaurant, retail, hotel, salon/spa, or similar) with a proven track record of delivering superior customer service. * Passion for hospitality and people leadership, with the ability to inspire and motivate a team. * Experience with inventory management, scheduling, and administrative tasks to support smooth studio operations. * Strong customer experience focus, ensuring every client interaction reflects Glowbar’s standards. * Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and some early morning/midday/late evening weekday availability * Full-time requires 5 days of open availability, including both weekend days * Forward-thinking problem solver who leads with empathy and professionalism. * Enthusiasm for beauty, skincare, and continuous growth in a fast-paced, service-driven environment. Bonus Glow if you bring: * Knowledge of salon/spa operations, standards, and compliance procedures is a plus. Working Conditions: At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: * Frequent standing, walking, and movement throughout the entire shift * Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies * Climbing up and down stairs during shift operations * Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary) * Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas * Performing operational tasks such as restocking, organizing supplies, and light cleaning * Required to work weekends, evenings and holiday to support our client demand Your Glow Package includes: * Bonus eligible * Medical, dental & vision insurance (FT Only- mostly covered by Glowbar) * Disability, accident, critical illness & life insurance * Employee Assistance Program (EAP) for mental wellness * Paid Time Off (FT Only), Sick Leave, and Holidays * Reliable schedules that respect your time * Annual Glowbar Membership + 2 guest passes * Employee discounts on skincare products + Friends and family discounts * Commuter benefits * Referral bonuses for bringing new glow-getters to the team * Discounts on lifestyle brands, restaurants, theme parks, and more Because when you feel supported, your GLOW is unstoppable

Job Description Join the Glowbar Team: Skincare should be simple, effective, and fit into real life—and that’s exactly what we do! Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results without the fluff. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. We’re a people-first brand on a mission to help everyone feel confident in their skin—and we’re just getting started. About the Role: The Assistant Studio Manager is the backbone of the studio, ensuring seamless operations and strict accountability across all areas of the business. They manage multiple platforms to stay organized and efficient, with a core focus on scheduling staff to meet business needs, conducting weekly inventory counts, processing monthly purchase orders, and maintaining rigorous oversight of retail and dry goods. In this role, the Assistant Manager spends time at the front desk, engaging with clients and modeling service excellence. They also conduct bi-weekly touchbases with direct reports, reviewing scorecards, attendance, and overall performance. By managing key operational responsibilities, the Assistant Manager allows the Studio Manager to dedicate their time to leading client experience and field marketing efforts. They ensure the studio runs smoothly behind the scenes, so the Studio Manager can focus on driving growth and hospitality at the front of the business. This role requires someone who thrives on structure, precision, and follow-through. Individuals who are not detail-oriented, task-driven, and committed to accountability will not succeed in this position. A Peek Into Your Day (but not limited to): * Work every Tuesday AM shift to conduct a weekly cycle count * Create the schedule monthly but manage request offs and unassigned shifts to protect the business * Daily schedule audit for optimization * Work at the front desk for a minimum of three (3) full shift a week * Manage email, phones, text with support of Studio Guides * Sell memberships * Clean the studio * Laundry and towel mgmt * Monthly in-studio facilities (ops) audit * Manage facilities tickets in platform * Be a systems expert * Develop yourself to be the future studio manager * Lead and develop the careers of a studio team, consisting of Studio Guides; being the direct line manager for the Studio Guide Team * Function as Manager on Duty when Studio Manager is out of studio and providing coverage as needed How We Measure Success * Gross Margin achievement (or COGS % to Revenue) * Studio Revenue * Membership Conversion If all this sounds great, these are things that are required to join: Who We’re Looking For: * 1+ years of leadership or supervisory experience in hospitality (restaurant, retail, hotel, salon/spa, or similar) with a proven track record of delivering superior customer service. * Passion for hospitality and people leadership, with the ability to inspire and motivate a team. * Experience with inventory management, scheduling, and administrative tasks to support smooth studio operations. * Strong customer experience focus, ensuring every client interaction reflects Glowbar’s standards. * Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and some early morning/midday/late evening weekday availability * Full-time requires 5 days of open availability, including both weekend days * Forward-thinking problem solver who leads with empathy and professionalism. * Enthusiasm for beauty, skincare, and continuous growth in a fast-paced, service-driven environment. Bonus Glow if you bring: * Knowledge of salon/spa operations, standards, and compliance procedures is a plus. Working Conditions: At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: * Frequent standing, walking, and movement throughout the entire shift * Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies * Climbing up and down stairs during shift operations * Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary) * Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas * Performing operational tasks such as restocking, organizing supplies, and light cleaning * Required to work weekends, evenings and holiday to support our client demand Your Glow Package includes: * Bonus eligible * Medical, dental & vision insurance (FT Only- mostly covered by Glowbar) * Disability, accident, critical illness & life insurance * Employee Assistance Program (EAP) for mental wellness * Paid Time Off (FT Only), Sick Leave, and Holidays * Reliable schedules that respect your time * Annual Glowbar Membership + 2 guest passes * Employee discounts on skincare products + Friends and family discounts * Commuter benefits * Referral bonuses for bringing new glow-getters to the team * Discounts on lifestyle brands, restaurants, theme parks, and more Because when you feel supported, your GLOW is unstoppable

Job DescriptionPosition Description: Property Manager Job DescriptionThe Property Manager will manage a portfolio of residential co-ops and condos while maintaining Argo Real Estates high standard for client service. The ideal candidate is an experienced, hands-on professional responsible for all aspects of property management, including communication with board members, residents, and building staff. This individual will also ensure the smooth running of building operations, compliance with local laws, and handle staff management.Key Responsibilities:Portfolio Management: Manage a residential portfolio of co-ops and condos, serving as the primary point of contact for board members, residents, attorneys, architects, engineers, and building staff.Regulatory Compliance: Ensure compliance with all NYC housing laws and building regulations; manage the resolution of violations and attend administrative hearings as necessary.Staff Management: Oversee all building staff, including hiring, training, and terminations; represent the building at 32BJ labor hearings and arbitrations.Capital Projects & Repairs: Supervise capital improvement projects, major repairs, and building-wide initiatives to ensure quality and timely execution Procurement & Contracts: Collaborate with Purchasing to acquire goods and services, monitor contract terms and costs, and approve invoices for payment.Board Meetings: Attend and present at monthly board meetings to report on operations, financials, and ongoing projects.Budget Management: Develop, manage, and oversee operating budgets, and present financial recommendations to the board. Customer Service: Deliver exceptional customer service to ensure positive relationships with both clients and residents.Additional Duties: Perform other duties as assigned to ensure the smooth operation of the portfolio.Qualifications:Education: Bachelors degree preferredExperience: Minimum of 4-6 years of experience managing NYC residential co-ops and condos a MUST.Knowledge: Strong understanding of budgeting, building systems, maintenance, and staff management. Familiarity with NYC housing laws, building codes, and union contracts (32BJ).Skills: Excellent organizational and project management skills.Strong verbal and written communication, including the ability to make compelling presentations. o Proficient in Microsoft Word, Excel, Outlook, and PowerPointEffective at managing multiple priorities simultaneously.Client Service: Exceptional customer service and interpersonal skills, with the ability to build strong relationships with clients, residents, and vendors. Problem-Solving: A proactive, solutions-oriented mindset with the ability to manage high-pressure situations calmly.Teamwork: A collaborative team player with a desire to grow professionally and take on additional responsibilities.Additional Requirements:Strong leadership ability and a high level of accountability. Availability to attend evening board meetings and handle urgent situations as needed. $120,000.00 - $150,000.00 Annually

Job Description Our Vision: To make New York City the global model for inclusive innovation and economic growth, fueled by the City's diverse people and businesses. Our Mission: Creating a vibrant, inclusive, and globally competitive economy for all New Yorkers. The Asset Management Design & Construction (AMDC) department is responsible for capital improvements and development of all revenue-generating assets NYCEDC maintains and/or operates. Position Overview: The Senior Project Manager will manage a portfolio of design and construction projects across NYCEDC's Cruise portfolio, which includes the Brooklyn Cruise Terminal and Manhattan Cruise Terminal. While these assets primarily function as cruise terminals, they also support a range of flexible uses, including office spaces, transportation operations, event programming, and freight distribution. This role requires close coordination with asset managers and other stakeholders to ensure assets are fully operational while advancing capital improvements. The Senior Project Manager will also play a key role in developing and implementing a long-term redevelopment plan for a modernized cruise facility. The Senior Project Manager (SPM) is responsible for managing projects throughout the full development lifecycle, including capital planning, design, and construction, across multiple NYCEDC assets. Project types may include new construction, renovations, major infrastructure, waterfront infrastructure, and public open space. Essential Duties and Responsibilities: • Review facility condition reports and inspection findings; conduct site assessments and collaborate with internal and external stakeholders to identify, prioritize, and scope capital needs in alignment with NYCEDC objectives., • Support capital planning efforts, including the long-term capital plans and annual budgets across NYCEDC's asset portfolio., • Manage all phases of the project lifecycle, including procurement of architecture, engineering, and construction teams to existing conditions assessments, programming, feasibility studies, estimating and budgeting, schematic design through construction documentation, regulatory submissions and approvals, bidding, construction, and project close-out., • Serve as the primary point of contact for assigned projects and contracts, ensuring coordination across stakeholders and accountability throughout the development process., • Monitor project performance, including schedule, scope, and budget; conduct site visits, track progress, and proactively resolve issues in coordination with operations and senior leadership., • Oversee project financials and funding processes, including invoice and change order review, procurement coordination, award approvals, and compliance with NYCEDC policies., • Work in partnership with the Asset Management Portfolio Managers (AMPM) and Asset Management Property Operations (Prop-Ops) team to ensure projects are aligned with policy, market, tenant needs and operations considerations., • Maintain ongoing project scope, cost, and schedule controls, including project reporting., • Establish and maintain record-keeping systems consistent with NYCEDC policy and need, including hard copies and electronic files of infrastructure asset conditions and surveys., • Create and deliver presentations, memos and other materials that effectively communicate project recommendations and/or findings to various audiences (e.g., senior NYCEDC staff, partner agencies, external stakeholders)., • Work with interdisciplinary teams facilitating the implementation of large-scale projects and development efforts., • Represent NYCEDC in professional and public forums as needed., • Bachelor's degree or equivalent experience in architecture, engineering, urban planning, construction management, or a related field., • 3+ years of experience in capital project management, design and construction management, facilities management, or in a related field., • Demonstrated written, verbal, and analytical communication skills, with the ability to present clearly to a variety of audiences., • Demonstrated project management experience, including managing multiple projects through full lifecycle phases (planning, design, construction, and close-out)., • Ability to manage competing priorities, stay organized, and meet deadlines in a fast-paced environment., • Proven ability to identify, anticipate, and resolve issues proactively., • Ability to adapt to changing priorities and work effectively in dynamic environments., • Experience collaborating with internal and external stakeholders across multidisciplinary teams., • Proficient in Microsoft Office Suite. Experience with systems such as Oracle, PMWeb, NYC IPIS, ARCGIS is a plus., • Valid driver's license preferred., • Willing to provide 24/7 emergency response where appropriate. NYCEDC is committed to offering competitive benefits to support employee health, happiness, and work-life balance. We offer comprehensive benefits and unique perks to ensure NYCEDC employees flourish in their professional and personal lives: • Generous employer subsidized health insurance, • Medical, dental, and pharmacy plans, • Vision and hearing benefits, • Flexible spending accounts for healthcare and dependent care, • Short term and long-term disability coverage, • 100% employer covered life insurance and supplemental life insurance coverage, • Up to 25 vacation days, • Floating Holidays and Summer Fridays, • Parental leave - up to 20 paid weeks, • Retirement savings programs, • Company-paid 401(a) defined contribution plan, • 457(b) tax-advantaged retirement savings plan, • Tuition Reimbursement program, • Continuing education and professional development, • Public Service Loan Forgiveness (PSLF) eligible employer, • College savings plan, • Backup childcare, • Gym membership discounts, • A Calm.com membership for mindfulness and mental health support The New York City Economic Development Corporation is an Equal Opportunity Employer. Our Diversity, Equity, and Social Responsibility Mission is to create a People First strategy by attracting, retaining, and engaging a diverse and talented workforce. Like the city of New York, NYCEDC knows our strength comes from each of our connected parts, making the fabric of our organization better and stronger because of our unique employees' talents. For more information, visit our website at edc.nyc.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role We're seeking a Sales Training Manager to empower our sales team with the tools, training, processes, and insights they need to succeed. This role sits at the intersection of sales, data, marketing, and operations—ensuring our sellers are enabled to maximize productivity, improve win rates, and deliver consistent messaging to prospects and customers. This is an in-person role that requires working onsite at our NYC office. What You'll Do Training & Development • Design and deliver onboarding programs for new sales hires, • Create ongoing training, certifications, and workshops to upskill reps, • Develop and maintain sales playbooks, scripts, and competitive battle cards, • Partner with marketing/product to create and update sales collateral (presentations, one-pagers, case studies), • Define and document consistent sales methodologies, qualification criteria, and stage definitions, • Optimize lead handoffs between SDRs, AEs, and CS, • Administer and optimize sales tools (CRM, call recording, prospecting platforms, sales engagement software), • Drive tool adoption across the team and measure usage effectiveness, • Track and report on KPIs such as win rates, conversion by stage, and rep productivity, • Build dashboards and provide insights to sales leadership, • Leverage data to guide training, process improvements, and strategyWho You Are, • Experience of having done individual sales ideally in a high-ticket D2C environment, • 1-2 years of experience as a sales manager, • 1–3 years of experience in sales enablement, sales training or sales operations, • Strong understanding of sales processes, methodologies, and buyer journeys, • Excellent communication, training, and facilitation skills, • High proficiency with CRM systems (HubSpot) and enablement tools (Gong, Outreach, Highspot, Seismic), • Data-driven mindset with the ability to analyze metrics and translate into actionable insights, • Proven ability to partner cross-functionally (sales, marketing, product, ops)Success in this Role Looks Like, • New sales hires are ramping up to productivity faster, • Sales teams use consistent messaging and playbooks, • Higher win rates and quota attainment, • Reduced friction in sales processes and tools, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job DescriptionImplementation ManagerAbout Clarion The hardest part of healthcare shouldn't be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn't a failure of care - it's a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We've raised $5.5M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We're an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? * Solving a real-world challenge: We're addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. * Early-stage with strong market validation: We've seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. * Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. * Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What You'll Be Working On * Own implementations end-to-end: Run every customer deployment from kickoff through go-live. Lead discovery sessions, collect scheduling rules and clinic workflows, build project plans, hold timelines, and coordinate across engineering and customer stakeholders to drive on-time launches. * Execute the non-engineering implementation work: Collect and organize customer inputs—scheduling rules, knowledge base content, provider configurations, appointment type matrices. Configure the Clarion platform where tooling allows—assistant settings, scheduling configurations, telephony routing, org setup. * Be the customer's primary point of contact: Lead kickoff calls, weekly syncs, and stakeholder check-ins. Send meeting recaps within 30 minutes. Manage all non-technical stakeholder communications and serve as the first line of response for customer issues post-launch. * Run UAT and drive go-live: Coordinate testing sessions where customers simulate real call scenarios. Track issue resolution, manage the production cutover, and ensure a smooth IVR redirect on launch day. * Own accounts post-launch: Lead recurring syncs and QBRs, triage inbound issues via Slack and email, monitor account health metrics, and surface expansion signals to the sales team. * Shape the product: Translate field observations and customer feedback into actionable requirements. Partner with engineering to prioritize admin tooling investments that reduce implementation effort over time. Requirements * Implementation experience: 3+ years running complex software implementations, technical onboarding, or customer-facing project management at a B2B SaaS company. You've owned timelines, managed stakeholders, and driven go-lives. * Semi-technical fluency: Comfortable navigating APIs, configuration interfaces, and technical documentation. You don't write production code, but you understand what engineers are building and can coordinate technical workstreams effectively. * Project leadership: Track record of managing multi-workstream projects and holding cross-functional resources accountable to deadlines. You track 15 things at once without dropping any. * Customer-facing presence: Experience as a primary customer POC—comfortable leading meetings with clinic operators and building trusted relationships with both technical and non-technical stakeholders. * Bias toward action: At our stage, the Implementation Manager is a player, not a coach. You do the work yourself rather than delegating or waiting. Interesting Challenges * Encoding operational DNA at scale: Every specialty practice has unique scheduling rules, referral logic, payer exceptions, and clinical workflows—often undocumented. You'll extract this knowledge from clinic operators and translate it into structured platform configurations. * Building the repeatable machine: Today's implementation process is being invented, not inherited. You'll develop, document, and improve the playbook after every deployment—identifying which steps can be templatized, automated, or handed to the customer. * Bridging AI and clinic operations: Our AI agents require iterative tuning, not just one-time configuration. You'll coordinate post-launch refinements across scheduling rules, knowledge bases, and prompt adjustments to drive accuracy in production. * Scaling without scaling headcount: Partner with engineering to prioritize the admin tooling and self-service capabilities that let one Implementation Manager handle the workload that currently requires multiple engineers. What We Offer * Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development * Meaningful equity: Early employee stock options with significant ownership potential * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches * Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team * Impact at scale: Work that builds the infrastructure to help millions of patients access care Interview Process At each stage, we decide within 24hrs and update you shortly after: * First Chat (15 min) [Virtual]: A casual conversation about the role and your experience to see if there's a good initial fit. * Implementation Case Study (1 hr) [Virtual]: Walk through how you'd run an implementation. * Experience & Culture (30 min) [Virtual]: Deep dive into work style, culture fit, and previous experience. * Onsite (Half-day) [In-Person]: Visit our New York office to meet the team, review a real implementation audit, and propose process improvements collaboratively. If you're ready to build the system that gets every patient the care they need, we'd love to hear from you. Compensation Range: $135K - $180K

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) The ideal candidate has prior experience in consulting, investment banking, private equity, or a high-growth tech company and thrives in environments that require intellectual rigor, curiosity, and executional excellence. You'll dive into complex problems, build frameworks from scratch, and get your hands dirty wherever the business needs it most. As a Revenue Operations Manager/Senior Manager at Maven, you will: Own pipeline and bookings analytics • Analyze pipeline health, bookings performance, and funnel conversion across segments — identify opportunities to refine data quality and drive higher bookings outcomes, • Build and maintain attribution models, stage definitions, and reporting frameworks that give Sales and Finance a clear, real-time view of GTM performance, • Own the integration of AI into Maven's reporting frameworks to improve forecast accuracy and speed of insight delivery; leverage automation to shift from reactive reporting to proactive identification of risk, upside, and strategic opportunities for Sales and Finance leadership, • Define how revenue data should be structured and governed in Salesforce — own the logic that flows downstream into revenue reporting, customer success, and client operations, • Ensure data integrity across the GTM stack; partner with data engineering and strategic finance to build and maintain QA processes that catch issues before they hit reporting, • Design and manage Maven's commission plans across Sales and Marketing — build plans that align incentives with company priorities and drive the right outcomes, • Own the models that calculate payouts; build a system that is organized, auditable, and scalable as the team grows, • Levera AI to automate commission calculations, flag anomalies, and reduce manual reconciliation, freeing capacity for higher-order plan design and strategic compensation analysis, • 4–6 years of experience in management consulting, investment banking, private equity, or strategic finance at a high-growth company, • Exceptional analytical and quantitative skills; proven ability to structure ambiguous problems and synthesize complex data into clear recommendations, • Strong communicator — able to distill technical analyses into compelling insights for senior stakeholders, • Advanced proficiency in Excel / Google Sheets and SQL; experience with Salesforce and BI tools (Looker, Tableau) strongly preferred, • Working familiarity with AI and automation tools in a GTM or analytical context to accelerate analysis, surface insights, or streamline workflows; a demonstrated curiosity about how emerging AI capabilities apply to revenue strategy and operations, • Self-motivated with a bias for action; comfortable operating in dynamic, fast-moving environments and getting into the details when needed, • Experience in healthcare, benefits, or subscription-based business models, • Familiarity with sales compensation design and commission management tools, • Experience with attribution modeling in multi-touch B2B sales environments The base salary range for this role is $166,000-$190,000 per year. You will also be entitled to equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Join the Glowbar Team: Skincare should be simple, effective, and fit into real life—and that’s exactly what we do! Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results without the fluff. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. We’re a people-first brand on a mission to help everyone feel confident in their skin—and we’re just getting started. About the Role: The Assistant Studio Manager is the backbone of the studio, ensuring seamless operations and strict accountability across all areas of the business. They manage multiple platforms to stay organized and efficient, with a core focus on scheduling staff to meet business needs, conducting weekly inventory counts, processing monthly purchase orders, and maintaining rigorous oversight of retail and dry goods. In this role, the Assistant Manager spends time at the front desk, engaging with clients and modeling service excellence. They also conduct bi-weekly touchbases with direct reports, reviewing scorecards, attendance, and overall performance. By managing key operational responsibilities, the Assistant Manager allows the Studio Manager to dedicate their time to leading client experience and field marketing efforts. They ensure the studio runs smoothly behind the scenes, so the Studio Manager can focus on driving growth and hospitality at the front of the business. This role requires someone who thrives on structure, precision, and follow-through. Individuals who are not detail-oriented, task-driven, and committed to accountability will not succeed in this position. A Peek Into Your Day (but not limited to): * Work every Tuesday AM shift to conduct a weekly cycle count * Create the schedule monthly but manage request offs and unassigned shifts to protect the business * Daily schedule audit for optimization * Work at the front desk for a minimum of three (3) full shift a week * Manage email, phones, text with support of Studio Guides * Sell memberships * Clean the studio * Laundry and towel mgmt * Monthly in-studio facilities (ops) audit * Manage facilities tickets in platform * Be a systems expert * Develop yourself to be the future studio manager * Lead and develop the careers of a studio team, consisting of Studio Guides; being the direct line manager for the Studio Guide Team * Function as Manager on Duty when Studio Manager is out of studio and providing coverage as needed How We Measure Success * Gross Margin achievement (or COGS % to Revenue) * Studio Revenue * Membership Conversion If all this sounds great, these are things that are required to join: Who We’re Looking For: * 1+ years of leadership or supervisory experience in hospitality (restaurant, retail, hotel, salon/spa, or similar) with a proven track record of delivering superior customer service. * Passion for hospitality and people leadership, with the ability to inspire and motivate a team. * Experience with inventory management, scheduling, and administrative tasks to support smooth studio operations. * Strong customer experience focus, ensuring every client interaction reflects Glowbar’s standards. * Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and some early morning/midday/late evening weekday availability * Full-time requires 5 days of open availability, including both weekend days * Forward-thinking problem solver who leads with empathy and professionalism. * Enthusiasm for beauty, skincare, and continuous growth in a fast-paced, service-driven environment. Bonus Glow if you bring: * Knowledge of salon/spa operations, standards, and compliance procedures is a plus. Working Conditions: At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: * Frequent standing, walking, and movement throughout the entire shift * Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies * Climbing up and down stairs during shift operations * Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary) * Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas * Performing operational tasks such as restocking, organizing supplies, and light cleaning * Required to work weekends, evenings and holiday to support our client demand Your Glow Package includes: * Bonus eligible * Medical, dental & vision insurance (FT Only- mostly covered by Glowbar) * Disability, accident, critical illness & life insurance * Employee Assistance Program (EAP) for mental wellness * Paid Time Off (FT Only), Sick Leave, and Holidays * Reliable schedules that respect your time * Annual Glowbar Membership + 2 guest passes * Employee discounts on skincare products + Friends and family discounts * Commuter benefits * Referral bonuses for bringing new glow-getters to the team * Discounts on lifestyle brands, restaurants, theme parks, and more Because when you feel supported, your GLOW is unstoppable

Job Description 525 America is seeking a Marketing Specialist, Brand Activation to execute social media, influencer programs, brand events, and coordinate day-to-day communication with our PR agency in support of brand building and DTC growth. This is a hands-on execution role, not a strategy or people-management position. The role translates brand campaigns into consistent, high-quality output across social, influencer, events, and earned media touchpoints. The role reports to the Marketing Director and works closely with the Creative Lead, PR agency, and Ecommerce Ops Manager. Responsibilities: Social Media Execution • Execute day-to-day social posting across Instagram (primary), TikTok, and emerging platforms, • Translate brand campaigns into consistent, engaging social content, • Manage content calendars and posting cadence, • Source, organize, and publish UGC aligned with brand standards, • Community management: comments, DMs, light engagement Influencer & Talent Activation • Execute influencer seeding and outreach programs, • Coordinate gifting, tracking, contracts, and follow-ups, • Maintain influencer lists and performance reporting, • Support celebrity stylist and key influencer relationships (strategy and approvals led by Marketing Director) Events & Brand Activations • Support execution of brand events (Brand Day 5/25, popups, influencer events), • Manage logistics: vendors, guest lists, RSVPs, timelines, • Coordinate on-site execution and post-event content capture, • Support event-driven social, influencer, and PR amplification PR Agency Coordination • Serve as the day-to-day point of contact with the PR agency, • Coordinate sample pulls, gifting lists, and shipment logistics, • Support PR initiatives with social, influencer, and event alignment, • Track press placements and organize coverage for internal sharing, • Ensure consistent messaging and timing across PR, social, influencer, and events Cross-Functional Collaboration • Work closely with Creative to ensure brand consistency, • Partner with Ecommerce Ops to align campaigns with launches and promotions, • Coordinate with PR agency, freelancers, and vendors as needed Requirements • 3–6 years experience in marketing, social, brand activation, or PR coordination, • Fashion, beauty, or lifestyle brand experience strongly preferred, • Hands-on experience working with PR agencies, • Experience supporting influencer programs and brand events, • Strong organizational and communication skills Preferred • DTC brand experience, • Experience managing samples, gifting, and press logistics, • Strong aesthetic sensibility with operational discipline, • Comfortable with reporting and tracking performance Benefits • Competitive compensation packages, • Medical, Dental, Vision, FSA, • Retirement Savings Plan Match, • Summer Fridays, • Discounts and More!, • Compensation: $75,000-85,000, • The offered salary for this position will vary based on role requirements determined by NYC Alliance, skill set and years of experience.

Job Description We're hiring a Marketplaces Manager to be a hands-on, execution-first operator and a true right-hand partner to the Marketplaces Lead. This role is for someone who: • Lives in Amazon Seller Central and knows what it takes to win on the platform, • Is analytical to the core — obsessed with incrementality, ROAS, and profitable growth, • Thinks about marketplaces in the context of the full business, not just one channel, • Is obsessively organized — tracks every moving piece across campaigns, listings, deals, and launches without missing a beat, • Wants to build something, not just maintain it You'll own day-to-day Amazon execution in collaboration with the Marketplaces Lead — running PPC, catalog, PDPs, and deals. You’ll have real input into channel strategy and the roadmap, playing a central role in scaling one of our biggest revenue drivers. Beyond Amazon, you'll own Target.com, Walmart.com, and Instacart end-to-end, while leading expansion into new marketplaces. What You'll Do Amazon Strategy & Execution • Run PPC end-to-end: performance audits, keyword research, campaign creation, bid/budget/keyword adjustments, and negative-term management, • Partner with Ops on inbound planning — flag coverage risks (stockouts, Buy Box suppression, velocity shifts) for visibility, • Optimize PDPs: copy, imagery, A+ content, Brand Store, and Brand Story, • Manage catalog: listing creation, variations, bundles, and backend attribute audits, • Own account health and compliance: proactive monitoring, creating and resolving seller support cases, and ensuring policy adherence, • Monitor pricing and Buy Box integrity across channels and flag suppression risks, • Own strategy and execution across Target.com, Walmart.com, Instacart, and other marketplaces, • Drive marketplace expansion by launching, scaling, and optimizing new channels, • Monitor spend, sales, ROAS, and inventory flags across all marketplaces, • Flag anomalies fast: CVR drops, organic rank shifts, stockout risk, Buy Box loss, • Track organic rank trends on priority keywords (Brand Analytics SQP, Helium 10), • Track competitors and overall market movement (search volume, BSR charts, Smart Scout), • 2-4 years of hands-on experience managing marketplaces (Amazon required; Target.com, Walmart.com, and/or Instacart a strong plus), • VMS/CPG background or experience in another high-repeat-purchase category, • Deep Amazon Seller Central expertise across PPC, catalog, PDPs, and account health, • Fluency with Helium 10, Xnurta, Smart Scout, or similar marketplace tools, • Strong analytical mindset — focused on incrementality and profitable growth, not vanity metrics, • Organized and process-oriented — you can manage a lot of moving pieces without dropping any What We're Looking For • You think like an owner, not a coordinator, • You’re analytical by default — every decision ties back to a number, • You’re fast, resourceful, and don’t wait to be told what to do, • You care about profitable growth and real business outcomes, not top-line alone, • You’re excited to build across multiple marketplaces, not just run one Nice to Have • Agency experience managing marketplace accounts across multiple brands, • Experience launching a brand on a new marketplace from scratch, • Familiarity with Shopify and broader DTC ecommerce metrics, • Background in health, wellness, or sports nutrition, • Comfort with AI-assisted workflows and productivity tools (we use Claude, ClickUp, Granola)

Job Description Sevan Multi-Site Solutions is a veteran-owned business that provides construction, program management, real estate & site development, and architecture & engineering services for restaurant, grocery, fuel and convenience store, retail, and government sectors nationwide. We work with leading brands like McDonald’s, Starbucks, Sprouts, and BP, to name a few. At Sevan, we provide the talent, technology, and trusted expertise needed to consistently deliver excellence in multi-site construction. Sevan is nationally recognized for workplace culture, industry leadership, and safety. Recent honors include 12 consecutive years as a Great Place to Work®, placement on ENR's national Program and Construction Management rankings, recognition as one of America's Safest Companies for 2025, and the 2025 Platinum HIRE Vets Medallion Award. Summary: The Project Manager, Construction Services leads projects from preconstruction through closeout for one or more multi-site clients across restaurant, retail, hospitality, and/or government programs. This role owns planning, execution, financial performance, and client relationships, driving safe, on-time, on-budget delivery across multiple locations simultaneously. If you thrive in fast-paced, multi-site environments and enjoy owning projects end-to-end, this role is built for you. Location: Candidates must reside in NY, NJ or the surrounding areas, have experience working in New York City, and travel about 50% to projects across the region. Remote based when not traveling. What You'll Do: Preconstruction & Planning • Lead preconstruction efforts including estimating support, schedule development, logistics planning, and procurement strategy., • Coordinate with owners, architects, engineers, and consultants to finalize design intent and project requirements., • Lead and mentor project teams (APMs, Project Engineers, field staff), • Facilitate project meetings to ensure alignment on scope, schedule, and responsibilities, • Develop and maintain project schedules using MS Project, Primavera, or similar tools, • Coordinate work sequencing, material deliveries, and subcontractor activities, • Manage project budgets, forecasting, cost tracking, and variance analysis, • Review and approve pay applications, change orders, and invoices, • Procure, negotiate, and manage subcontractor and supplier contracts, • Monitor performance, enforce scope compliance, and resolve issues, • Implement and oversee Quality Control Plans, • Conduct regular site walks focused on quality, safety, and progress, • Provide consistent project updates on schedule, budget, and risk, • Manage inspections, punch lists, commissioning, and turnover, • Bachelor’s degree in Construction Management, Engineering, or related field OR 5–10 years of GC experience, • Proven experience managing multi-site retail construction programs, • Strong understanding of contracts, scheduling, budgeting, and risk management, • Experience in general contracting environments, • Proficiency in Microsoft Office; ability to become proficient in Procore, Smartsheet, BuildingConnected, etc., • State/local GC license, • PMP, CQMC The anticipated compensation range for the position is $100,000 - $140,000, is based on a full-time schedule, market and business conditions, and is commensurate on individual education, qualifications, and experience. Benefits include medical, dental, vision, life, and disability insurances, flexible paid time off, paid holidays, sick time, and a matching 401K plan. Why Join Sevan? At Sevan, we believe in creating a supportive and dynamic environment where your contributions truly matter. Here’s what you can expect as part of our team: • Live Our Values: Join a company that values integrity, respect, teamwork, excellence, and charity. These principles are at the heart of everything we do., • Champion Key Initiatives: Play a vital role in driving Sevan-wide initiatives like Safety and Sustainability, ensuring positive impacts for our people and the planet., • Inspire and Lead: Help us bring our vision to life by embracing our commitment to Service, Talent, and Choices—you’ll have a voice in shaping the future., • Set the Standard: Be a role model for professional behavior, fostering a workplace culture that motivates and inspires others., • Grow With Us: Take charge of your personal and professional growth through hands-on experience, engaging training programs, and opportunities to mentor interns and co-ops., • This is a remote or hybrid role with up to 50% travel to projects., • Fast-paced, highly collaborative environment., • Flexibility required to support fluid schedules and project needs. Sevan Multi-Site Solutions, Inc. is proud to be an equal opportunity employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.

Job Description Position Overview We are seeking an experienced Project Manager to oversee high-end residential renovation projects in Manhattan. This is a primarily on-site role, requiring regular presence at active job sites to coordinate trades, maintain quality, and ensure projects run efficiently. In addition to core project management responsibilities, this role includes pre-construction (estimating, proposals) and select operational support, allowing the right candidate to take ownership of projects from initial budgeting through final completion. This is an ideal role for someone who thrives in the field, takes pride in execution, and wants to play a meaningful role in how a growing company operates. Key Responsibilities On-Site Project Leadership (Primary) • Be physically present on job sites to coordinate and oversee daily construction activity, • Manage subcontractors, sequencing, and field operations in real time, • Ensure workmanship meets SCHiM’s standards of quality and detail, • Identify and resolve issues proactively before they impact schedule or cost, • Manage multiple projects at the same time from pre-construction through close-out, • Develop and maintain schedules, • Serve as the primary client point of contact during construction, • Track budgets and manage change orders, • Coordinate with architects, designers, and building management, • Prepare project budgets and estimates based on drawings and walkthroughs, • Solicit and level subcontractor bids, • Develop clear, client-friendly proposals and scope breakdowns, • Track subcontractor insurance (COIs) and ensure compliance, • Coordinate insurance requirements with building management, • Assist in improving workflows across project management and estimating, • Help standardize documentation, proposals, and processes, • Support subcontractor performance tracking and systems, • This is a field-first role with the majority of time spent on active job sites in Manhattan, • Some time will be spent on administrative tasks (estimating, proposals, reporting), typically before/after site hours or as needed, • 5+ years of experience in residential construction project management, • Strong experience managing projects on-site, • High-end renovation experience preferred, • Manhattan co-op/condo experience preferred, • Strong estimating and budgeting experience, • Excellent communication and organizational skillsCompany DescriptionSCHiM is a boutique, family-owned general contracting firm specializing in high-end interior renovations throughout Manhattan and select projects in Brooklyn. We focus on delivering exceptional craftsmanship while navigating the unique complexities of New York City townhouses, co-ops, and condos. Founded by a civil engineer educated at The Cooper Union and Cornell University, SCHiM brings decades of hands-on construction and development experience to every project. Our work is guided by a clear set of values: integrity, accountability, professionalism, strong communication, teamwork, and a commitment to getting things done the right way. We take pride not only in the finished product, but in the process—creating a well-managed, respectful, and efficient experience for our clients and partners. As a growing company, we offer a collaborative environment where team members are respected, supported, and given real opportunities to learn, grow, and take on increasing responsibility.SCHiM is a boutique, family-owned general contracting firm specializing in high-end interior renovations throughout Manhattan and select projects in Brooklyn. We focus on delivering exceptional craftsmanship while navigating the unique complexities of New York City townhouses, co-ops, and condos.\r\n\r\nFounded by a civil engineer educated at The Cooper Union and Cornell University, SCHiM brings decades of hands-on construction and development experience to every project.\r\n\r\nOur work is guided by a clear set of values: integrity, accountability, professionalism, strong communication, teamwork, and a commitment to getting things done the right way. We take pride not only in the finished product, but in the process—creating a well-managed, respectful, and efficient experience for our clients and partners.\r\n\r\nAs a growing company, we offer a collaborative environment where team members are respected, supported, and given real opportunities to learn, grow, and take on increasing responsibility.

Job DescriptionCompany Description The Klick Group—comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures—is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do. About Klick Media Our Media Craft ensures that Klick’s work reaches the right audiences at the right moments. This craft combines audience insight, data, and technology to drive measurable impact. Media teams continuously test, learn, and optimize to improve performance. Their work connects strategy and creativity to real-world results. Job Description The Media Planning Manager leads data-informed digital media planning, optimization, reporting, and client communication for healthcare and life sciences brands. This role partners closely with Media Operations, Analytics, vendors, and client stakeholders to develop media plans, monitor performance, manage budgets, and translate campaign data into clear recommendations that support client objectives. What You’ll Do • Develop media plans grounded in data, audience insights, channel strategy, and client business objectives., • Analyze campaign performance using GA4, Prisma, DoubleClick Campaign Manager, and reporting outputs to identify insights and optimization opportunities., • Optimize digital media campaigns across programmatic, Google products, YouTube, connected TV, search, social, and other digital channels., • Manage media budgets, pacing, approvals, vendor relationships, and spend tracking to support accountable delivery., • Present campaign updates, performance insights, and strategic recommendations to clients, Media Operations, Analytics, and internal stakeholders.Qualifications Required: • 5+ years of digital media planning experience, including at least 1 year managing planning workstreams, team members, or campaign delivery across client accounts., • Hands-on experience using GA4, DoubleClick Campaign Manager, DoubleVerify, and Prisma to support reporting, optimization, trafficking inputs, or campaign performance analysis., • Experience managing digital media budgets, spend pacing, approvals, and performance accountability across biweekly or monthly reporting cycles., • Experience planning or optimizing campaigns across programmatic, Google products, YouTube, connected TV, search, social, or other digital media channels., • 1+ year of client-facing experience presenting media plans, performance results, insights, or recommendations to clients or senior cross-functional stakeholders., • Comfort and enthusiasm for using AI as a regular part of how work gets done., • Experience supporting healthcare, pharmaceutical, life sciences, or other regulated industry media campaigns., • Experience partnering with Media Operations, Analytics, Ad Ops, Creative, Strategy, or Client Services teams across integrated campaign delivery., • Experience managing vendor relationships, partner communications, media opportunities, or external media recommendations., • Experience adapting campaign plans, reporting, or timelines across multiple deliverables with shifting client priorities. Additional Information his posting is for a newly created role at Klick. The base salary for this position is between $75,000 - $90,000 and will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience. #LI-TH1 #LI-Hybrid Our Commitment to Inclusion Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at and we will work with you to meet your accessibility needs and ensure you have a positive experience.

Job Description Every month at Book of the Month, hundreds of cross-functional tasks come together to deliver a great experience for our members, from book selection and production, to site and app ops, to inventory and fulfillment, to member experience and communications. The Program Manager, Cycle Operations is the connective layer that holds it all together and keeps everything moving smoothly. In this role, you'll execute and continuously improve our cycle operations playbook, drive cross-functional visibility through project management tools, and act as the central source of truth for the information our teams need to operate as one cohesive unit. At any given moment, one cycle will be live while up to three future cycles are in development behind it. Your job is to make sure nothing is slipping across all cycles and all groups. You'll also be the voice of the customer in our internal operations for the active cycle. From the moment a member clicks to their book ships from our warehouse, you'll monitor the journey, surface issues early, and partner with the right teams to resolve them before they become problems our members feel. What You'll Do Cycle Operations Management • Own the cycle operations checklist end to end. Execute it flawlessly each month while continuously identifying opportunities to simplify, improve, and automate., • Run multiple cycles in parallel. Keep the live cycle on track while simultaneously moving up to three future cycles forward through their respective stages of preparation., • Use project management software to provide cross-functional visibility and a robust methodology for tracking this highly coordinated effort. Every team (editorial, marketing, merchandising, fulfillment, tech) should have a clear view of what's happening, what's next, and what needs their attention., • Act on behalf of the customer. Monitor every order from click to ship, proactively identifying issues and driving them to resolution with the right internal teams., • Establish clear visibility into order health and flag emerging trends or systemic issues before they affect members at scale., • Be the voice of the customer across the organization. Communicate member needs, order status, and issue resolution clearly to every team that touches the experience, so the whole company stays aligned on what our members need from us., • 3-5+ years of project or program management experience, ideally in a fast-moving operational, e-commerce, or software environment., • Exceptional communicator, both written and verbal., • Possibly one of the most organized people you know. You approach organization from a systems perspective., • Comfortable owning multiple parallel workstreams without losing track of the details on any of them., • Fluent with project management tools (Asana, ClickUp, Jira, Smartsheet, or similar) and a thoughtful architect of solutions, not just a user of whatever exists., • Some technical chops are a real plus. A bit of SQL goes a long way for hands-on issue resolution and pulling your own answers., • A genuine bias toward action. When something's off, you don't wait for a meeting, you go figure it out. Powered by JazzHR r4I7jFUHxZ

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB The Sr. Associate, Pilot & Special Projects Program Management owns the operational lifecycle of RADAR's special project deployment program, serving as the connective tissue between people, processes, and the platforms that power them. This role goes beyond coordination. It actively improves and scales the systems that make pilot and special project deployments execution faster, more predictable, and rollout-ready, ensuring every pilot is planned, prepared, executed, and closed out with discipline, clarity, and consistency. Sitting within Pilot & Special Projects Operations, this role partners closely with Customer Experience, Deployment Operations, Technical Support, Store Planning & Design, Engineering, Supply Chain / Logistics, and external installation partners to ensure processes and systems reflect how work actually gets done, and enable teams to execute efficiently at scale. This role is accountable for pilot readiness, cross-functional coordination, vendor execution enablement, and operating cadence - translating pilot activity into repeatable routines and rollout-ready standards. Responsibilities: Program Ownership (Operational) • Own the end-to-end operational lifecycle of special project deployments: intake → readiness → execution → closeout, with a focus on building workflows and systems that reduce manual effort and increase consistency., • Define milestones, dependencies, readiness criteria, and ownership aligned to project objectives and success metrics., • Ensure pilots do not proceed without required readiness gates met; surface risks early with clear options, data, and recommendations., • Own the configuration and continuous improvement of tools such as Jira, Confluence, Smartsheet, and Google Sheets to reflect current workflows and reduce friction., • Identify gaps between how teams work and what their tools support, and drive resolution through tooling changes, automation, or process redesign., • Drive a structured operating cadence - including readiness reviews, weekly project syncs, execution checkpoints, and closeout reviews - with supporting dashboards, trackers, and automated workflows to keep routines low-lift and high-signal., • Coordinate across Field Deployment Ops, Deployment Tech Support, Store Planning & Design, Engineering, Supply Chain, and CX., • Track action items, remove blockers, and escalate with clarity and documentation maintained in the right systems., • Build and maintain repeatable operating routines that reduce friction and variability across all special project deployments., • Develop and continuously improve standardized artifacts, designed to live in and be maintained through your core toolset, including:, • Pilot readiness checklist and gating framework, • Pilot execution tracker and ownership model, • Internal and external communication templates, • Pilot closeout and retrospective format, • Own the pilot closeout process end-to-end, ensuring deliverables, validation, and documentation are captured in structured, reusable formats., • Lead pilot retrospectives and translate lessons learned into updated standards, playbooks, and scale-readiness inputs., • Partner with Systems and Data analysts to build and maintain leadership-ready pilot reporting infrastructure: live dashboards, status trackers, risk registers, readiness scorecards, and completion metrics., • Provide clear, timely updates that enable informed decision-making and proactive risk management., • Ensure pilot progress and outcomes are visible, measurable, and actionable.ABOUT YOURequired:, • 3+ years of experience in program management, implementation operations, or technical operations - with demonstrated ownership of the tools and systems that support that work., • Proven ability to coordinate complex, cross-functional work and drive execution through structure, follow-through, and well-configured platforms., • Strong operational planning skills: readiness gating, dependency management, timeline discipline, and escalation clarity., • Experience working with external vendors and managing deliverables in time-bound deployment environments., • Hands-on experience with project and documentation platforms — you don't just use these tools, you improve them., • Strong written and verbal communication skills; able to produce clear, executive-ready updates., • Comfortable building structure in ambiguous, fast-moving environments where processes are still maturing., • Familiarity with Jira, Confluence, Smartsheet, Google Sheets, Miro, or Lucidchart (or similar program management tools)Preferred:, • Experience with retail store deployments, pilots, multi-site rollouts, or distributed hardware programs., • Experience building playbooks, SOPs, templates, and scalable operating routines., • Exposure to hardware + SaaS environments (IoT, RFID, edge compute, distributed systems)., • Experience translating pilots into scaled rollout programs (playbooks, standards, vendor models), • Experience working in high-growth or early-stage environments where systems and processes are still being built.WHAT YOU'LL DOIn your first 30 days, you will:, • Learn RADAR's pilot deployment workflows, stakeholders, tools, and readiness dependencies., • Audit the current operational toolset - what's being used, what's inconsistent, and where the biggest friction points are., • Review recent pilot deployments to understand execution gaps and recurring blockers., • Establish a standard pilot tracker and operating cadence for active and upcoming pilots.In your first 60 days, you will:, • Take full ownership of pilot readiness reviews, operating rhythms, and execution coordination., • Implement standardized pilot readiness gates and documentation across all stakeholders., • Strengthen vendor coordination and clarify special project execution expectations., • Launch a consistent pilot closeout and retrospective process.In your first 90 days, you will:, • Deliver measurable improvements across pilot readiness, execution predictability, and reporting quality — with visible progress in dashboard adoption, fewer missed readiness gates, and cleaner leadership updates., • Publish a pilot program playbook and a special projects operating framework (covering closings, refurbishments, retrofits, and similar programs), each with standardized templates, checklists, vendor protocols, and closeout documentation that teams can pick up and run with. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

Job Description Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Senior Social Media Manager Location: Hoboken, New Jersey About the role: If you've ever left a brand comment so iconic it made the creator pin it — keep reading. We're looking for a culturally fluent, voice-savvy, comment-section mastermind to join our team as Senior Social Media Manager for Dove Men. This role is built for someone who lives deep in the feed — watching TikToks instead of TV, knows when to be bold, when to be clever, and when to just let the feral flag fly — all while staying deeply, intentionally on-brand. You'll be the front line of these brands across TikTok, Instagram, and beyond — leading community engagement, content calendar management, real-time platform strategy, and serving up voice-driven magic that feels fresh, human, and relevant. What you will be doing: • Curate brand-specific TikTok feeds daily to stay current with trends and culture., • Craft engaging, scroll-stopping and on-brand comments on viral posts with perfect timing., • Engage in real-time conversations that align with brand identity., • Support and amplify creator and partner content to enhance reach., • Oversee and manage the complete social content calendar., • Develop community-driven content ideas collaboratively with teams., • Write short-form content for various digital platforms, ensuring consistent brand voice., • Provide feedback to creators ensuring brand tone and visual consistency., • Track and present community engagement insights and trends weekly., • Assist inmaintainingorganizational tools and managing basic platform operations., • Collaborate with PR/legal on sensitive topics and issues., • Identifyand engage potential creators using social listening techniques., • Support content creation initiatives, especially if skilled in on-camera roles or editing software. What you need to be great in this role: • 2-5 years of experience in social media — with a sharp eye for voice, tone, and cultural nuance., • Deep knowledge of TikTok, Instagram, Pinterest, and YouTube — both as a user and as a strategist., • Strong passion for and deep understanding of men's sports and sports culture., • A natural communicator — you know how to turn comments into mini-brand moments and DMs into brand love., • Emotionally intelligent — you know when to be cheeky, when to be serious, and how to read the room., • Obsessed with skincare and haircare — you've got opinions, recs, and a shower shelf to prove it., • Comfortable with social scheduling tools, platform ops, and keeping things buttoned up behind the scenes., • Fluent in content trends, emerging creators, and comment-section goldmines., • At the time of this posting, the base salary for this position may range from $89,250.00 to $99,750.00 . Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER's total compensation package.Req ID: 16675#LI-midsenior #LI-FO1 Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . What You'll Do: The Legal Operations team, within Legal and Government Affairs (LGA), has a core mission to establish a standardized, data-driven, and AI-enabled operating model to support CoreWeave's rapid growth and increase both LGA and business operating tempo. In this role, you will operate at the intersection of strategy and execution, helping LGA operationalize its priorities through scalable systems, standardized workflows, and responsible AI-enabled capabilities. This is a fantastic opportunity to advance your career in a leading-edge technology company and contribute directly to our growth. Our team values collaboration and invites divergent thinking. We take a practical and efficient approach to everything we do and aim to build strong and trusting relationships with our team, leadership, and cross-functional partners. About the role: We're looking for a Legal Operations Specialist to report to and partner with the Manager, Legal Operations, in strengthening and scaling the Legal Operations function within LGA. This role requires both systems thinking and hands-on execution in a fast-growing, cross-functional environment and offers the opportunity to help shape the next stage of Legal Operations . By translating strategy into durable operational infrastructure, you will help strengthen how LGA partners with and delivers impact across the business while enabling faster, more consistent execution. In this role, you will: • Support the design, implementation, and governance of enterprise Legal workflows, intake structures, and metadata standards, • Partner in transitioning from CLM cleanup to sustainable systems governance and ongoing optimization, • Identify and scope structured AI use cases within standardized Legal workflows, • Translate Legal and business requirements into clear specifications for technical implementation (in partnership with CoreWeave's office of CIO and IT teams), • Support the development of reporting frameworks and metrics to improve operational visibility, • Partner cross-functionally with Legal, Sales, RevOps, Finance, Procurement, and IT to support integration and scale initiatives, • Develop and maintain governance documentation, playbooks, and system standards, • Maintain the operational integrity of Legal systems (CLM, e-billing/spend, workflow tools), including workflow discipline, data hygiene, and intake routing standards, • Manage and execute day-to-day core Legal Ops workflows (intake, lifecycle hygiene, matter/billing setup support), ensuring consistent adoption across LGA verticals, • 5+ years of experience in Legal Operations, legal systems, or business operations within a high-growth environment, • Experience supporting system implementations, workflow design, or operational governance initiatives, • Strong understanding of CLM platforms, legal billing/spend tools, workflow systems, and reporting environments, • Experience partnering cross-functionally on integration or process harmonization initiatives, • Analytical mindset with the ability to translate operational data into structured improvements, • Strong documentation skills; able to institutionalize processes beyond individual execution, • You enjoy designing systems that bring order to complexity, • You think architecturally about workflows and governance, • You're energized by translating strategy into scalable operating models, • You're comfortable partnering with technical teams to implement well-defined solutions At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences The base salary range for this role is $98,000 to $143,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration. California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job DescriptionAbout Copia Copia is the world's leading provider of OT backup & code management software. We develop novel tools and technologies to help companies manage, review, and deploy the code that runs industrial systems, factories, warehouses, and critical infrastructure. We're a 50+ person team growing 2x year-over-year, backed by top investors like Construct, Lux, Ironspring, and Renegade, and serving customers across all types of manufacturing, logistics, data centers, and energy. About the Role We're looking for a Marketing Programs Manager to help us deliver a complete marketing experience and help lead every facet of our outbound efforts. This is a hands-on, high-energy role! You'll work alongside our growth lead, product marketing lead, and marketing ops specialist to execute campaigns, run events, produce content, and support analyst relations. This is a fantastic opportunity for a marketing generalist to join a fast-growing team at a high-growth startup solving critical cybersecurity challenges for industrial operations using AI. What You'll Do * Own end-to-end execution of email nurtures, webinars, paid campaigns, and other demand gen programs. Monitor asset and campaign performance metrics and report on results. * Plan and manage trade shows, hosted events, and webinars including vendor coordination, logistics, and pre/post-event content and follow-up. * Write and refine B2B marketing content (blogs, case studies, emails, social posts) while helping maintain brand style guidelines. You don't write everything from scratch, but you elevate the quality of everything you touch. * Assist with briefing industry analysts, preparing supporting materials, and coordinating logistics for analyst interactions. Qualifications Required * 3-5 years of experience in B2B marketing at an OT software or cybersecurity company * Hands-on experience executing multi-channel campaigns (email, webinars, paid, content) * Experience with design tools (Canva, Figma) for creating or polishing marketing assets * Experience planning and running field events or trade shows, including vendor management and logistics * Proficiency with marketing automation and CRM tools (we use HubSpot) * Experience communicating to leadership using data from reports you created * Willingness to travel to events (estimated 5-10% travel) Preferred * Experience working in a fast-paced startup environment * Experience supporting analyst relations or AR programs (e.g., Gartner, Forrester) * Background working on a small marketing team where you wore multiple hats * Experience creating and editing pages with Wordpress Why This Role * Help us define an entirely new market: Copia is the only U.S. provider of OT device backup software. New regulations, the increasing frequency of cyber threats, and the exploding complexity of OT device code are all increasing our TAM, and we need you to help us capture * Join a successful startup: Our ARR is growing ≥ 2x, our GRR is ≥ 95%, and our funding is excellent. Our customers are household names. We promote internally, and we play as a team! Benefits include unlimited PTO, employer-subsidized healthcare through Aetna, commuter benefits, in-office lunches, and more! Full-time, permanent employees also receive generous equity packages. This position is hybrid out of our New York City HQ.

Job DescriptionEngagement Manager / Lead, Future Platforms | Housing (6 Openings) Onsite 4–5 Days per Week | New York City, NY Direct Hire / Permanent PlacementHireNow Staffing is actively recruiting six seasoned, highly skilled Engagement Managers / Leads, Future Platforms | Housing on behalf of a valued client partner in the Series E AI-driven real estate B2B software sector. HireNow Staffing is acting as a direct placement partner for these Engagement Manager / Lead opportunities.We are seeking high-performing operators with strong consulting, strategy, product, implementation, or startup operations backgrounds who can lead enterprise client engagements while helping scale next-generation AI platforms. These are high-visibility positions requiring sharp judgment, client leadership skills, operational discipline, and the ability to build from zero-to-one.Candidates with unstable or frequently changing employment history will not be considered. We are prioritizing professionals with strong tenure, progression, and measurable impact.Key Responsibilities • Own enterprise customer deployments from initial scoping through implementation, launch, adoption, and post-launch success, • Serve as the primary bridge between clients and internal Product, Engineering, Operations, and Leadership teams, • Translate client pain points and business requirements into clear product feedback and actionable internal priorities, • Lead complex multi-stakeholder engagements with executive-level customer contacts, • Build scalable operating playbooks, implementation frameworks, and repeatable delivery processes, • Drive issue resolution, timeline management, resource coordination, and successful customer outcomes, • Partner with internal leadership to improve post-sales motions, expansion strategies, and platform adoption, • Identify operational bottlenecks and implement systems that support rapid growth, • Travel as needed for client meetings, implementations, or internal business priorities Required Qualifications (Highly Important)Engagement Manager Level, • 3–5 years of experience in management consulting, strategy, implementation, product operations, customer success leadership, or client-facing startup roles, • Proven experience managing complex software implementations or enterprise client programs Engagement Lead Level, • 5–8 years of experience in management consulting, strategic operations, enterprise delivery, or high-growth B2B SaaS environments, • Proven experience leading large-scale client engagements and mentoring internal teams Required for All Candidates, • Strong client-facing communication skills with executive presence, • Demonstrated ability to operate independently in ambiguous, fast-paced environments, • Experience building processes, systems, or operational frameworks from scratch, • Strong project management discipline with ability to manage multiple priorities simultaneously, • Ability to translate customer needs into structured business and product recommendations, • Willingness to work onsite 4–5 days weekly in NYC and travel monthly if needed, • Stable employment history with clear progression; candidates with jumpy resumes will not be considered Preferred Qualifications (Strongly Valued), • Experience at high-growth B2B SaaS companies, especially housing, proptech, marketplace, or real estate technology environments, • STEM degree or equivalent technical / analytical background, • Prior startup operating experience or founding experience, • Product management or product strategy exposure, • Background building scalable implementation playbooks or customer delivery systems, • Experience supporting AI-enabled products or data-driven platforms, • Strong analytical problem-solving skills with first principles thinking, • Experience managing enterprise clients with multiple stakeholder groups HireNow Disqualifiers, • Unable to thrive in ambiguity or startup pace environments, • Unwilling to work onsite 4–5 days weekly in NYC, • Unwilling to travel monthly if business needs require, • Unstable or jumpy employment history, • Base Salary: $180,000 – $200,000, • Additional Compensation: Equity + benefits package Engagement Lead (2 Openings), • Base Salary: $210,000 – $250,000, • Additional Compensation: Equity + benefits package Work Location / Schedule, • Onsite 4–5 days per week – New York City, NY

Job DescriptionStudio Area Manager (SAM) alts | Alteration Specialists alts | Alteration Specialists is seeking a highly hands-on, field-driven Studio Area Manager to lead a cluster of studios across the tri-state area. This is not a desk-based management role. We are looking for a strong operator and people leader who thrives in the shops, leads from the floor, and takes full ownership of daily performance. As a Studio Area Manager, you will be the guiding force behind your market’s operational health. Your presence will be felt in the studios every day — coaching teams in real time, solving problems quickly, and ensuring that every client interaction reflects the premium standards of the Alts brand. You will serve as the critical bridge between shop teams and central leadership, translating strategy into clean, consistent execution. This role is ideal for someone who moves fast, holds high standards, and takes pride in building accountable, high-performing teams. Training: Full-time training in New York City prior to assignment Schedule: Regular Saturday coverage required Territory: NY, NJ, CT 🎯 What You Will Own (Primary KPIs) Success in this role is measured through four core performance drivers. The Studio Area Manager is directly accountable for: Client Experience (NPS) • Monitor and improve NPS trends across your cluster, • Reinforce try-on and pickup standards consistently, • Coach hospitality behaviors in real time, • Resolve escalated client issues within 72 hours, • Reduce repeat client complaints Client Retention • Increase repeat client rate across studios, • Ensure strong follow-through on client issues, • Build a relationship-driven service culture, • Identify churn patterns and address root causes Sales Performance • Lead shops to achieve sales goals, • Monitor bookings, conversion, and average ticket, • Identify underperforming locations and act quickly, • Enforce QC checkpoints with zero tolerance for misses, • Reduce RFAs and production errors, • Maintain strong duration accuracy, • Ensure on-time delivery performance ⚙️ How You Will Drive ResultsHands-On Studio Execution (Primary Focus) You will maintain a strong physical presence across your studios and act quickly when issues arise. This is a highly active field role. • Ensure shops open and run smoothly every day, • Monitor bookings, staffing, and production flow in real time, • Conduct frequent shop walks and quality checks, • Reinforce SOP compliance through direct observation, • Step in during peak periods or staffing gaps, • Address day-to-day operational hiccups immediately Production & Quality Discipline You will protect the integrity of our production engine. • Enforce QC standards across all garments, • Review production reports and duration accuracy, • Ensure ticket accuracy in Geelus, • Monitor RFAs, refunds, and process failures, • Partner with Finance on ticket allocation when needed, • Identify bottlenecks and implement fixes quickly Customer Experience Leadership You are the field owner of the Alts premium experience. • Monitor NPS weekly and act on trends, • Reinforce try-on at pickup policy, • Coach teams on hospitality and communication, • Resolve escalated client issues quickly, • Identify and eliminate repeat CX breakdowns People Leadership & Accountability The Studio Area Manager is a high-accountability leader and coach. • Directly manage and coach Studio Teams, • Provide real-time, candid feedback, • Address underperformance quickly and fairly, • Ensure proper staffing coverage across shops, • Review and approve timesheets and PTO Field-to-HQ Connector You ensure alignment between strategy and execution. • Translate company initiatives into shop-level action, • Surface field risks and resource needs quickly, • Ensure TSM and SEC role clarity in every shop, • Support rollout of SOP updates and new initiatives, • Maintain tight communication with Ops and CX leadership 🌟 Who You Are You are: • Extremely hands-on and field oriented, • A strong operator who leads from the floor, • A true self-starter who takes initiative without waiting to be asked, • Highly responsive and action-driven, • A natural people person who builds trust quickly with both clients and teams, • Comfortable holding teams to high standards while maintaining a supportive tone, • Calm under pressure and solutions-focused, • Data-aware but execution-first, • Highly organized and process disciplined, • Warm with clients, firm with standards, • Comfortable in fast-paced service environments, • Skilled at working with diverse, multicultural teams, • High integrity with strong ownership mindset Experience • 5+ years multi-unit or operations experience, • 2+ years managing teams of 10+, • Strong service, retail, or hospitality background, • Luxury or premium service preferred, • Working knowledge of garment construction a plus, • Tech and systems savvy (Geelus experience a plus) Why This Role Matters The Studio Area Manager is the operational backbone of the market. In this role, you are not simply managing stores — you are actively shaping the client experience, the health of our production engine, and the performance culture of every studio you oversee. Your leadership directly drives the four metrics that define success at Alts: • NPS (Client Experience) — our commitment to a premium, five-star journey, • Client Retention — building long-term relationships, not one-time transactions These are not vanity metrics. They are our North Star, and the Studio Area Manager is a primary owner in the field. What makes Alts unique is the level of operational rigor behind a highly personal service. We are not a traditional tailor shop, and we are not a typical retail environment. We operate with the precision of a production business, the hospitality mindset of a premium service brand, and the speed of a modern multi-unit operator. You will be empowered to act, expected to lead from the floor, and trusted to make real-time decisions that improve the business every day. Your voice from the field matters here — and strong operators have real visibility and growth opportunities as we continue to scale. If you thrive in fast-paced environments, move quickly from problem to solution, and take pride in turning standards into consistent daily execution, you will feel at home at Alts. Powered by JazzHR 4Rl6xpPHuw

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