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Job DescriptionPOSITION SUMMARYAssist Facilities leadership in maintenance and repairs, and in coordinating housekeeping. Purchase shipping supplies and office supplies for Facilities department. Assist in processing all incoming and outgoing mail in Corporate Headquarters location. Work within a team environment and independently. Requires availability and coverage during non-work hours in an emergency or as-needed basis. Requires capability of traveling to all NYC locations, and being on-call 24/7 using agency cell phone. DUTIES AND RESPONSIBILITIES (WEIGHTED & WITH DETAIL)Essential Functions: include, but are not limited to, the following: Program and Office Support (85%)• Coordinate and monitor building repair service calls, i.e. boiler, sprinkler, standpipes, water heater, chiller and water pumps, elevators, packaged air conditioners and HVAC systems, etc.• In the absence of the Manager of Facilities during call-outs and vacation assume responsibility over Facilities department. Log repairs and record issues using the work-order system. Prioritizes repairs in conjunction with Manager of Facilities.• Assist in escorting Facilities vendors performing work at NYC locations.• Works effectively with volunteers, trainees and temp agency personnel. Must work together and collaboratively within Facilities / Support Services team.• Performs other educational and experience related duties as required.• Handles the receiving, delivering and processing shipments.o Receives and distributes freight packages from carriers such as UPS, FedEx and other small motor freight deliveries.o Process packages for overnight delivery and special handling through UPS, FedEx and USPS.o Maintain logs and paperwork for follow up and tracking purposes.• Process all incoming and outgoing mail at PPGNY Corporate Headquarters, including interoffice and misdirected mail• Prepare documents and other items for shipping, including shipping labels for third-party IT vendorsLast updated: 01/06/2026 Customer Service Responsibilities (15%)• Prioritize and respond to emergent situations, analyze and take appropriate action which may include outsourcing the work• Builds and maintains positive, quality relationships with customers, both internal (colleagues) and external (patients, clients, donors etc)• Demonstrates commitment to exceeding customer expectations at every opportunity• Responds positively to customer concerns and demonstrates effective problem solving skills• Consistently interacts positively with internal and external customers• Always wear a PPGNY identifying name tag when workingRequired Skills/Abilities • Experience, Education and Licensure, • High School diploma or GED, • Professional knowledge may be obtained through formal education and/or through work experience, • Last updated: 01/06/2026, • Requires three (3) years of related and/or applicable experience in facilities support or mail processing, • Language & Interaction Skills, • Ability to communicate effectively and in a non judgmental manner or attitude, • Able to work within a team setting, • Ability to read, write and do arithmeticQualifications, • Remedial computer skills, • Well organized, and able to optimize the use of space and equipment while reducing operating costs, • Excellent customer service and communication skills, • Ability to use power tools., • Ability to work in team settings and work independently., • Ability to multi-task.Physical Demands, • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • While performing the duties of this job, the employee is required to continuously talk and hear, frequently sit, stand, walk, reach, grasp, handle small objects, use repetitive motions of the hands and wrists. Work requires bending. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus., • Must be able to walk up and downs stairs., • Ability to climb a ladder and step ladder, • Bending at the waist, sitting kneeling, laying horizontally, climbing, walking, • Ability to push maximum 100 pounds ability to lift minimum 40 pounds, • Medical requirements of the position, • All staff who interact with patients and clients are required to meet the Department of Health medical requirements of an annual tuberculin test (PPD) and physical., • Must provide proof of COVID-19 vaccination or acceptable exemption., • Annually must provide proof of Flu vaccination or waiver., • Work Environment:, • Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionReceptionist – Hospitality & Office Services 📍 New York, New York, United States On-site SPS Global is seeking a professional and service-driven Receptionist to support on-site operations in New York, NY. This role serves as a key point of contact for employees, guests, and vendors while supporting the daily operations of the office. The role focuses on providing excellent customer service, maintaining shared office spaces, and coordinating workplace services to ensure a professional, organized, and welcoming environment. The ideal candidate thrives in a fast-paced corporate environment, demonstrates strong attention to detail, and consistently delivers a 5-star customer experience while maintaining professionalism and operational efficiency. Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership What You'll Do • Welcome and greet guests, clients, and visitors in a professional and courteous manner, ensuring a positive arrival experience, • Maintain and restock office pantries and supply hubs daily to ensure spaces remain clean, organized, and fully stocked., • Ensure meeting and conference rooms are cleaned, reset, and ready for upcoming meetings throughout the day., • Coordinate with internal teams and departments to support various office service requests and operational needs., • Schedule and manage meeting and conference room bookings as needed., • Monitor and report office related needs by submitting reactive work orders and service requests., • Support the overall functionality and appearance of common areas and workplace amenities., • High School Diploma (or equivalent) required. Bachelor's Degree or higher preferred., • 2-3 years of corporate/ hospitality receptionist experience, • Strong customer service and interpersonal skills with a professional demeanor., • Excellent organizational and time management abilities., • Ability to multitask and manage multiple requests in a fast-paced office environment., • Strong verbal and written communication skills., • Ability to work collaboratively with multiple teams and departments., • Previous experience in reception, hospitality, office services, or workplace support is preferred., • Experience supporting hospitality or corporate meeting environments, • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 40 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Physically able to talk on the phone and input data simultaneously., • Ability to lift or move 40 lbs. or greater frequently. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$23—$24 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description We are partnered with an excellent organization that is seeking a skilled Project Manager to lead strategic and operational payment integrity initiatives. This role requires a proactive, detail-oriented professional who can successfully manage projects in a highly regulated environment. The Project Manager will oversee: • Healthcare business projects, including DRG validation, cost outlier analysis, and readmission reviews, as well as the integration of technology solutions to support these functions., • Project Management: Plan, execute, monitor, and close healthcare-related projects., • Team Coordination: Partner with internal teams and external vendors to ensure seamless execution., • Requirements Gathering: Collaborate with stakeholders to define project scope, requirements, milestones, and resources., • Scheduling & Budget Management: Develop project schedules, monitor progress, track budgets, and ensure timely delivery., • Risk & Issue Management: Identify risks, create mitigation strategies, and escalate issues when necessary., • Communication: Provide clear, consistent updates to stakeholders and leadership; maintain accurate documentation and reports., • Quality & Compliance: Ensure all project deliverables meet healthcare regulations (HIPAA/HITRUST), IT security standards, and internal quality benchmarks., • 4+ years of experience in healthcare project management, with at least 2 years in DRG validation, hospital bill audits, or claims adjudication., • Expertise with payment integrity initiatives, • Strong knowledge of healthcare compliance standards including HITRUST, HIPAA, and HITECH., • Proficiency in MS Project, Excel (pivot tables, VLOOKUPs), Word, and PowerPoint; Power BI experience a plus., • In-depth understanding of ICD-10 coding and healthcare audit practices., • Excellent communication skills with the ability to convey technical information to non-technical audiences., • Bachelor’s degree in Health Information Management, Healthcare Administration, or a related field (or equivalent experience)., • Familiarity with payment integrity, claims adjudication, or healthcare fraud/waste/abuse prevention., • Technical aptitude to bridge business needs with IT solutions in a fast-paced, collaborative environment. Company DescriptionThe Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.The Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.

Job Description The Facilities Services Associate provides exceptional office and facilities services. The primary function of the role is to work in facility services with additional support for mail tasks such as scan, sort, log and distribute incoming mail to end users, process, and ship outgoing mail. This position will work together with the Facilities Manager to ensure safety and cleanliness to help guarantee a great working environment for all. This position will also oversee repairs and maintenance required for simple fixes, or report more complex problems. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. The candidate will be responsible for delivering and picking up packages, as well as sorting incoming and outgoing mail. Additional duties include setting up conference rooms, cleaning and vacuuming offices, and burnishing floors. The candidate will also assist with cleaning the cafeteria after breakfast and lunch service, provide support during office moves, maintain pantries, and restock supply closets, including replenishing copy paper in printer locations. The department is also responsible for providing coverage in the firm's fitness center. This includes folding socks, T-shirts, and shorts, as well as ensuring that all toiletries are stocked. The candidate will maintain cleanliness in the men's and women's showers, restrooms, and overall fitness center. Other responsibilities include answering phones and assisting clients as needed at the front desk, inputting packages into the computer system, changing light bulbs, and operating the postage machine. The candidate must be able to stand for long periods and lift at least 50 pounds. Additionally, duties may involve assisting with packing up offices and some knowledge of stripping and waxing floors is preferred. The ability to learn and properly use equipment is essential. Other duties may be assigned as needed. Training will be provided for all responsibilities. Duties and Responsibilities: • Responsible for maintaining proper inventory for supplies related to copiers, printers and fax machines., • Assist with the inventory and maintenance of existing furniture and equipment., • Stocking of kitchens and copy rooms, includes resupply and inventory., • Light cleaning/tidying of offices, kitchen, bathrooms, and conference rooms., • Receive/sort incoming mail and parcels to business center., • 1+ year experience in administrative, retail, restaurant, delivery/mail, office services, or similar., • A positive and professional attitude with a willingness to go above and beyond for our customers., • Ability to handle physical duties (carrying and/or moving 40lbs) associated with the job - lifting, bending, etc., • To be able to work both independently and in a team setting successfully., • The capability to use/learn technology such as: handheld scanners, Adobe/Word, email, professional messaging (Teams, Slack, Google)., • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Come explore the Power of Possibility with a career at SPS Global. We are seeking a dependable and service-oriented Facilities Associate to support workplace operations in New York, NY. This role plays an important part in maintaining an organized, well-stocked, and efficient office environment while providing operational support across facilities, mail services, and business center functions. This full-time opportunity is ideal for someone with at least one year of relevant experience who is looking for a stable environment to grow their skills while contributing to a collaborative workplace services team. Schedule: Typically Monday – Friday | 10:00 AM – 7:00 PM Job Overview The Facilities Associate supports daily office operations by ensuring supplies, equipment, and shared workplace areas are maintained and functioning properly. This role assists with inventory management, mail and package processing, workplace organization, and business center operations. The position requires flexibility to support cross-functional office services tasks such as copy/print services, conference room setup, and front desk backup when needed. The Facilities Associate plays a key role in maintaining a professional and productive workplace environment. Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership What You'll DoFacilities & Workplace Support • Maintain inventory for copier, printer, and fax machine supplies, • Assist with tracking and maintaining office furniture and equipment, • Stock kitchens, copy rooms, and shared supply areas, • Perform light cleaning and tidying of offices, kitchens, bathrooms, and conference roomsMail & Business Center Operations, • Receive and sort incoming mail and packages, • Support mail distribution within the office environment, • Assist with business center services including copy/print support, • Help with conference room setup and preparation for meetingsOffice Services & Operational Support, • Provide backup support for reception or front office operations when required, • Monitor supply levels and maintain inventory across workplace areas, • Support team operations by assisting with additional tasks or projects as neededWhat We're Looking ForRequired, • High School Diploma or equivalent, • 1+ year of experience in administrative, retail, restaurant, delivery/mail services, office services, or similar roles, • Positive and professional attitude with strong customer service skills, • Ability to work independently and collaboratively within a team environment, • Basic computer proficiency and ability to learn new workplace technologiesPreferred, • Experience in facilities, office services, or workplace operations, • Familiarity with business center equipment such as printers, scanners, or multifunction devicesCompetencies, • Strong customer service mindset, • Excellent communication and interpersonal skills, • Attention to detail and organizational skills, • Ability to multitask and adapt to changing priorities, • Dependable and proactive work ethic, • Professional appearance and workplace demeanorPhysical Requirements, • Ability to lift and move materials up to 40 lbs., • Ability to bend, lift, walk, and stand for extended periods, • Capability to perform light cleaning and facility support tasks, • Paid Time Off and Paid Holidays, • Medical, Dental, and Vision Insurance, • Legal and Life Insurance, • Transit Program, • Referral Bonuses, • Pet Insurance, • Employee Assistance Program (EAP) Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$18—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Job Summary: We are a leading out-of-network medical revenue cycle management company specializing in providing comprehensive support to providers. Our services include pre billing, claims processing, arbitration support, and navigating complex regulatory frameworks, such as the No Surprises Act. We are seeking an experienced Independent Dispute Resolution (IDR) Attorney to oversee and manage our arbitration processes, ensure compliance with federal and state regulations, and contribute to our claims processing operations Looking for Lawyer/Attorneys ready to join on immediately Lawyers/Attorneys from this location can apply." New York, New Jersey & Connecticut" The ideal candidate will bridge legal and billing expertise to enhance our service offerings. NOTE- This position offers a hybrid work arrangement, with 3 days per week in our New York office and 2 days working remotely, blending in-person teamwork with flexible scheduling. Key Responsibilities: • Independent Dispute Resolution Management, • Lead and oversee all IDR activities under the No Surprises Act for out-of-network claims., • Utilize proprietary arbitration software to track, manage, and resolve disputes efficiently for clients., • Keep track of all claims in the 90-day cooling off period, and monitor when they can be submitted on the IDR portal, • Follow up on unprocessed disputes or unpaid claims after determination has been made, • Assist with overseeing IDR Representative, • Additional duties and responsibilities as assigned, • Develop and maintain relationships with arbitrators, legal professionals, and other stakeholders., • Monitor regulatory updates and ensure compliance with arbitration-related laws and guidelines., • Support and streamline claims processing operations to ensure accurate and timely handling of out-of-network claims., • Collaborate with the claims team to identify potential arbitration cases and strategize resolutions., • Serve as a key point of contact for clients regarding arbitration cases and claims processing., • Provide expert guidance on dispute resolution processes to clients and internal teams., • Analyze and improve workflows for arbitration and claims processing., • Represent Sunknowledge and clients in Federal IDR proceedings, preparing and submitting offers to resolve payment disputes with health plans., • Review and draft legal documents, including contracts, IDR submissions, and compliance policies for billing operations., • Collaborate with our billing team to ensure claims align with NSA requirements and maximize collections., • Juris Doctor (JD) or Paralegal Certification highly preferred., • Minimum 2+ years of direct experience with out-of-network medical claims, arbitration, or dispute resolution., • In-depth knowledge of the No Surprises Act and related regulations., • Familiarity with arbitration platforms and claims processing systems., • Exceptional organizational and analytical abilities., • Strong understanding of medical billing and coding as it relates to out-of-network claims., • *Candidates must have demonstrated experience in handling IDR (Independent Dispute Resolution), NSA (No Surprises Act), and out-of-network claim cases on behalf of healthcare providers., • Strong understanding of State and federal laws, • Excellent communication and negotiation skills.Company DescriptionWe are Sunknowledge Services Inc., an ISO 27001:2022 certified, American-owned & operated company headquartered in New York City, and a leading global provider of Business and Knowledge Process Outsourcing services in the US healthcare domain.We are Sunknowledge Services Inc., an ISO 27001:2022 certified, American-owned & operated company headquartered in New York City, and a leading global provider of Business and Knowledge Process Outsourcing services in the US healthcare domain.

Job Description Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Responsibilities: • • Customer Service & Reception: Ensure the customer service area is always staffed and functional. Provide reception coverage and handle client interactions • Mailroom & Office Support: Assist in all mailroom functions, including sorting, distributing, and handling mail. Support various office services like copy requests and work tickets during coverage or lunch breaks., • Backup for staff: Act as a backup for all office staff functions when needed, offering flexibility in adapting to changes in duties or coverage., • Maintains records and files, • Must have good working knowledge of postal regulations, • Must have good working knowledge of computer basics, • Perform work in a backup capacity to all staff functions, • Provide problem resolution, • May deal with difficult or irate customer periodically, • Ensures equipment is in good working order, equipment maintenance, • Interfaces with the client contact when required, • Keeps manager informed of operational efficiencies and potential problems, • May be required to work overtime periodically, • Able to set priorities, • Must be flexible to adapt to changes, • Must demonstrate leadership qualities, • Cover locations in the New York Metropolitan and/or Tri-State Areas • • High School diploma or GED equivalent required. • Ability to lift up to 50 lbs., • 1 to 2 year experience in a mail room or experience at FedEx and/or UPS., • Proficiency in MS-Office: Word, Excel, Outlook, and Power Point., • Ability to appropriately handle confidential and highly sensitive material. Job Posted by ApplicantPro

Job Description Firm Overview: Stable Rock is a next-generation outsourcing platform offering comprehensive back-office infrastructure and innovative services to early-stage and mid-sized enterprises. With our legacy dating back to 1975, for nearly 50 years we are renowned for our proficiency in accounting, financial advisory, and infrastructure support, currently serving over 400 US and international enterprises across diverse industries. At Stable Rock, we are the architects of success for entrepreneurs, founders, senior executives, management teams, CFOs, controllers, and business professionals. Our mission is to empower, scale, and fortify the bedrock of your enterprise - its IT, human resources, insurance, accounting, bookkeeping, tax, financial reporting, and the overall financial and operational infrastructure. Job Opportunity and Responsibilities: Stable Rock is seeking a highly collaborative, skilled and detail-oriented Senior Associate to join and support the Accounting & CFO Services team. The ideal candidate will play an important role by preparing and analyzing financial information and ensuring accuracy and compliance. This position offers a unique opportunity to work with a variety of businesses across different industries and at different stages of their lifecycle, contributing to their financial health and success. This position features a hybrid work arrangement, blending in-office collaboration with remote flexibility. Key Responsibilities: • Financial Reporting & Analysis: Assist in the preparation of financial statements, including balance sheets, income statements, and cash flow statements; and monthly, quarterly, and annual financial reports for clients., • Bookkeeping & Accounting: Maintain accurate and up-to-date financial records for multiple clients. Reconcile bank statements, complete monthly and quarterly write-ups, make general journal entries, and help prepare the books for tax preparation and audits. Assist in the preparation of sales tax returns., • Client Service: Assist in the client servicing of assigned clients, addressing their financial queries and concerns. Build and maintain strong client relationships through regular communication and exceptional service. Assist in client meetings to discuss financial performance, provide recommendations, and plan for future needs., • Education: Bachelor's degree in Accounting, Finance, or related field required., • Experience: 3-5+ years in accounting/bookkeeping and finance or related field. Prior experience in public accounting or working with multiple clients simultaneously preferred., • Certifications: CPA or actively pursuing CPA certification is a plus., • Skills: Ability to manage multiple clients/projects and deadlines and handle a fast-paced environment where you can work both autonomously and in a team-oriented setting. Exceptional organizational, interpersonal, and communication skills. Initiative, commitment to professional development, attention to detail, and client service excellence., • Medical, Dental, and Vision, • Health and Flexible Savings Accounts, • 401(k) Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Job Posted by ApplicantPro

Job Description We are recruiting for an Accounts Payable Analyst for our client in Midtown, NY. Person would be responsible for processing invoices, reconciliations, and settlements. The ideal candidate should have previous accounts payable experience and proficiency in MS Excel. This is a Monday through Friday, in-office role. Responsibilities: • Processing and recording accounts payable transactions, • Matching purchase orders, invoices, and receipts., • Assisting with monthly reconciliations and investigating variances., • Supporting the month-end and year-end close process by ensuring timely recording of AP transactions., • Assisting with the development and improvement of accounts payable processes and controls.Company DescriptionThe Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.The Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.

Job Description Precise – We are an international Financial Management Service provider for Architectural, Engineering, and Legal firms, in search of Entry Level Financial Analysts for our rapidly growing New York office. We are seeking an individual who is a self-starter and can work independently. The analyst will be responsible for providing financial analysis regarding all facets of the business for client. Our ideal candidate is someone who loves numbers, is highly motivated, and works well both independently and in a team. They should be comfortable interfacing with the executive management team and with presenting complex financial information in a clear fashion. This is an Entry-Level position But candidates with 1-2 years of experience will be considered. Benefits: Health, Dental, Vision, 401(k) We are an affirmative action/equal opportunity employer. Compensation: $55,000 - $60,000 Responsibilities: • Mapping and analyzing quantitative data, • Preparing management reports, • Managing cash flow and daily financial issues, • Monitoring performance and profitability, • Additional duties are required Qualifications: • Bachelor's Degree in Economics, Finance, Mathematics, or Business Administration, • Excellent written and verbal communication skills, • Strong computer skills that include MS, Excel, Word, and Outlook, • Willing to learn and develop strong analytical skills, budget, and project management, • Handle heavy responsibilities - overseeing the implementation of projects that require comprehensive scheduling & coordination, • Detail-oriented and high organization skills - the ability to develop, collect, formulate, and maintain databases, spreadsheets, estimates, project schedules, and reports, • Exceptional work ethic, • High self-learning capabilities and fast-learner, • Complete honesty combined with a strong team player skill set, • Open-mindedness to learn, be coached, and grow within a growing company, • Positive can-do attitude and self-motivated, • Must be able to start within 2-3 weeks of offer, • Must be authorized to work in the U.S. without sponsorship About Company Precise - Int is the leading financial management service provider for architectural, engineering, and law firms. We are a high-value resource that takes responsibility of companies’ finances in order to optimize operations, increase performance, and enhance decision-making. With deep knowledge of architectural and engineering firms industry and law firms, we provide C-level advice within the scope of all of our service offerings. Precise - Int is a partner for life as evidenced by 98% customer loyalty and a range of in-sourcing, outsourcing, and consulting options available to suit companies of every size and shape. Our uncompromising commitment to clients enables them to make more money and manage their business better.

Job Description We are seeking a reliable and detail-oriented Client Service Associate to join our team. The ideal candidate will be responsible for mailroom tasks, print production, restocking and maintaining inventory for office and pantry supplies, while providing support to ensure smooth office operations at both client locations. This role also offers opportunities to learn and develop additional office skills, including spreadsheet and document creation. Key Responsibilities: Mailroom Operations: • Process outgoing shipments, including FedEx and other carriers., • Assist with large mailings, shipments., • Receive and distribute incoming mail and packages. Print Requests/Fleet Management: • Process print and reprographics requests., • Check and submit service requests for all printers. Pantry Maintenance: • Conduct scheduled pantry sweeps., • Restock pantry supplies., • Monitor and order pantry supplies. General Office Support: • Assist with organizing office events and setups, • Lift and move boxes weighing up to 40 lbs safely., • Collaborate with the onsite team to support day-to-day office operations. Supply Management: • Restock office supplies as needed., • Maintain inventory records for office supplies., • Advise office team when and what reordering /replenishment is required in a written format. Requirements: • Strong attention to detail and organizational skills, • Ability to lift and move boxes up to 40 lbs., • Basic knowledge of shipping processes, particularly FedEx (preferred but not required)., • Willingness to learn, grow and participate in an open plan office environment. Open to learning and acquiring new skillsets in spreadsheet creation and document preparation., • A positive attitude and ability to work both independently and contribute as part of a team. Preferred Skills: • Familiarity with basic office software, including Excel and Word., • Previous experience in inventory management, print production, or mailroom operations., • Good organizational skills, comfortable with paperwork, recording keeping, note taking . Work Environment: • This role involves physical tasks such as lifting and moving boxes and organizing supplies., • Office-based position with a focus on hands-on tasks., • Respectful and comfortable working with all levels of management and support staff., • Comfortable and amenable to juggling a variety of tasks , shifting priorities but remaining on track and finishing EOD goals and tasks., • Responsible ,dependable and cognizant that a team effort is a group effort . Innate willingness to pitch in and assist where called up and work with different departments and personnel in addition to onsite team. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$18—$18.50 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description AVP - Client Partner - Banking & Payments Location - On Site in NYC (5 days / week) Base salary up to $180k plus annual bonus targets The Client Partner role focuses on client engagements, and growth within our client's banking accounts. You will lead client engagements, manage end-to-end sales cycles, and deliver operational excellence. The role requires a deep understanding of the banking domain, proven experience in delivering large projects and the ability to build strong relationships with senior stakeholders. Responsibilities • Ownership of Growth, Client engagement, NPS, Profitability across a portfolio of banking clients, • Bring a deep understanding of the current marketplace and competitor offerings to drive the organizations growth strategy and investments, • Partner with clients to develop transformation agenda and value creation, • Manage proposals with full ownership and accountability for the opportunity, • Provide complete ownership and accountability for managing competitive proposals, and working closely with sales enablement teams to ensure high quality of proposals, • Ensure optimal deployment of resources to achieve business goals, • Create and execute strategic account plans to maximize revenue and profitability by driving cross-sell, pace of volume ramps, time to proficiency and client satisfaction, • Develop C-level and cross-functional contacts and touchpoints in the client organization through regular objective-based interaction forums and review governance cadence, • Scout and scope new opportunities within the account by participating in clients review meetings – identify problem statements and map services and products to develop customized solutions Experience And Competency Requirements • 10+ years of overall experience, including at least 6+ years in a client facing role in a solutions or account management capacity in the consulting or offshore/outsourcing industry, • Domain knowledge and experience in banking, credit cards, payment networks, • Demonstrated ability to communicate effectively, vertically, and horizontally both internally and in client organizations, with an ability to create and deliver compelling presentations, • Good understanding of new and emerging Digital/Cloud/SaaS technologies, • Strong problem-solving ability with the aptitude to identify strategic solutions to business problems with enterprise-wide implications as a trusted strategic partner to clients, • Must be capable of multitasking with rapidly changing priorities and manage multiple tasks in a dynamic environment, • Must be detail-oriented and able to develop, execute, lead, and maintain complex projects, programs, and assignments., • Must have highly developed customer relations and negotiation skills with the ability to effectively consult and influence senior executives. Able to provide verifiable references., • Bachelor's / Master's degree from an accredited institution, • Strong understanding changing landscape of analytics, data, and digital operations / BPS in the Banking industry, • Proven track record in execution and over-achieving financial and non-financial targets, • Strong writing, presentation, conceptual, analytical, and interpersonal skills, • Willingness to travel to meet client needs Location: NYC

Job Description Job Title: Client Manager Reports To: Client Director, Managing Vice President, or equivalent senior leadership Position Summary The Client Manager (CM) is a high-visibility operational leader responsible for driving service excellence, staff performance, and client satisfaction across multiple locations within an assigned territory. ⭐ Dedicated to a specific client, the CM oversees multi-level teams, ensures adherence to Service Level Agreements (SLAs), and partners closely with Operations, Finance, HR, and executive stakeholders to deliver seamless, high-quality workplace services. From operational oversight to financial stewardship, the CM is accountable for meeting SLAs, optimizing performance, managing P&L elements, strengthening client relationships, and cultivating a high-engagement employee culture. 🚀 Core ResponsibilitiesService Delivery & Operations Leadership ⚙️ * Ensure excellence in service delivery across all assigned sites. * Own the intake, delegation, execution, and completion of all client requests. * Guarantee all client and organizational deadlines are achieved without exception. * Manage staffing, resources, and technology effectively across all sites. * Ensure SLA coverage, floaters, and staffing partnership with HR. * Maintain a safe, compliant, high-performing work environment. * Document and escalate incidents promptly. * Conduct regular site visits to enforce operational compliance. Financial & Performance Management 💼 * Support leadership in maintaining P&Ls at or above proforma targets. * Oversee payroll, billing, and A/R execution with precision. * Lead monthly budget forecasting and financial review. * Identify opportunities for year-over-year growth. * Optimize profitability, hours, and gross margin. Client Relationship & Engagement 🤝 * Maintain high levels of client satisfaction (CSI). * Lead monthly and quarterly client business reviews. * Serve as a trusted advisor to client leadership. * Drive employee engagement to sustain or improve ESI scores. * Champion the SPS Governance Model for proactive client satisfaction. Talent Leadership & Workforce Development 👥 * Lead and develop multi-level teams across locations. * Set expectations, clarify workflow, and resolve operational issues. * Conduct performance evaluations and maintain employee documentation. * Reduce turnover through coaching and recognition strategies. * Cross-train teams to build capability and bench strength. Operational Excellence & Compliance 🔐 * Enforce policies, KPIs, and SLAs with discipline. * Manage vendor partnerships to ensure contract compliance. * Standardize reporting, metrics, and procedures. * Resolve site and client issues swiftly and professionally. * Lead special projects and operational improvements. * Serve as resource for OSHA, EEOC, and compliance matters. Workplace Experience Leadership 🎉🏢 * Design and deliver innovative workplace experience strategies. * Curate impactful experiences that promote well-being and engagement. * Collaborate with catering/food services and service-line partners on events. * Measure event ROI and produce monthly workplace experience reports. * Oversee Workplace Experience Coordinators including hiring, training, and performance. Communication & Business Partnership * Maintain consistent communication with SPS and client leadership. * Support business development initiatives as needed. * Coordinate travel for team members according to policy. Competencies 💡 * Strong analytical and metric-driven decision-making * Client-obsessed mindset * High integrity and ethical judgment * Exceptional communication and presentation skills * Professional presence and service excellence * Strong organizational discipline * Emotional intelligence and conflict de-escalation * Strategic and creative problem-solving * Ability to manage multiple priorities * Talent leadership and coaching ability * Experience-driven mindset with focus on innovation * Data interpretation and performance insight skills Qualifications 🎓 * High School Diploma required; Bachelor's Degree preferred * 7–10+ years in relationship management and operational leadership * Multi-site management experience strongly preferred * Program/Project Management experience a plus * Proven ability to coach and develop frontline managers * Comfort interacting with C-suite leaders * High proficiency in business technology * Industry-related experience preferred * Strong ethics, professionalism, and client-driven mindset Physical Requirements 💪 * Lift/move 40+ lbs regularly * Push carts up to 60 lbs capacity * Walk, bend, kneel, stand, or sit for extended periods * Operate office machinery * Speak while inputting data * Visual focus and color differentiation required Travel Requirements ✈️ Up to 25% travel required. Other Duties Responsibilities may evolve and additional duties may be assigned as business needs change. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$100,000—$115,000 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Client Services Associate 📍 New York, NY 10007 | On-site A hands-on, service-oriented role for someone who takes pride in keeping daily operations running smoothly. Deliver seamless mail, office, and client support services while maintaining a professional and efficient workplace experience. SPS Global is seeking a detail-oriented and service-driven Client Services Associate to support daily mailroom operations and office services. This role plays a key part in ensuring smooth business operations by managing mail distribution, shipping/receiving, office supply coordination, and providing front office support when needed. You'll help create a polished, organized, and client-focused environment through reliable service and strong attention to detail. What You'll Do: This role combines mailroom operations, office support, and client service excellence. • Mail & Shipping Operations, • Receive, sort, and log inbound mail and packages, • Manage outgoing mail and shipping transactions, • Distribute deliveries and notify employees upon receipt, • Serve as the point of contact for mail and package inquiries, • Handle shipping and receiving of materials and supplies, • Office & Facilities Support, • Maintain and replenish office supplies (e.g., paper, toner, pantry items), • Ensure copy/print machines and multi-function devices are operational and stocked, • Submit work orders and assist with basic troubleshooting, • Support meeting and conference room setups, • Maintain cleanliness and organization of the Business Service Center, • Perform light maintenance and cleaning as needed, • Front Office & Client Service, • Provide 5-star customer service across all interactions, • Offer reception/concierge coverage when required, • Build strong relationships with employees and teams, • Maintain professionalism and composure in all interactions, • Team & Operational Support, • Assist with training back-up staff on procedures, • Proactively seek additional tasks during downtime Required • High School Diploma or equivalent, • Strong communication and customer service skills, • Ability to multitask and stay organized in a fast-paced environment, • Basic PC skills, including Microsoft Office, • 1+ year of related experience, • Familiarity with mailroom, shipping/receiving, or office support functions, • Ability to lift, carry, or move items up to 40 lbs frequently (up to 60 lbs on carts), • Comfortable walking, standing, bending, kneeling, or sitting for extended periods Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$22—$22.50 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Key Responsibilities Shelter Operations & Safety • Monitor the facility to ensure a safe, clean, and orderly environment at all times., • Conduct routine rounds, log observations, and report incidents according to agency protocols., • Enforce shelter rules, expectations, and curfew policies with professionalism and respect., • Respond to emergencies, de-escalate conflicts, and notify supervisory staff as needed., • Client Support & Engagement, • Greet residents, provide guidance, answer questions, and assist with basic needs., • Support new resident intakes, including documentation, bed assignments, and orientations., • Build positive rapport with clients, offering encouragement and connecting them to appropriate staff or services., • High school diploma or GED required., • Experience in shelters, social services, security, or customer-service settings preferred., • Ability to remain calm and professional in crisis situations., • Strong communication and interpersonal skills; ability to work with diverse populations., • Basic computer skills for documentation and reporting., • Must be able to stand/walk for long periods and perform light physical tasks.Company DescriptionThe Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.The Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.

Job Description Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Responsibilities: • Handle all materials received in the Mail Center [receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.]., • Deliver, pickup, and transport materials within, between, to, and from various departments., • Deliver office supplies and copy paper.Inspect deliveries for suspicious or threatening items., • Pickup outbound boxes and packages from internal customer locations., • Ability to sort items into categories according to established methods., • Prepare items for processing, shipment or transportation., • Enter activity data in logs, maintain records., • Ensure all safety procedures are followed at all times., • Handle work order service requests into applicable format., • Prepare and process outbound courier shipments using computer or service provider's equipment [such as UPS]., • Ability to cross train on other roles within department; responsible for carrying out other duties as appropriate due to staff absences or at the discretion of management., • Other duties as assigned by manager.", • Assist in setting up for two weekly on-site events., • Stock pantries with snacks and drinks, • Alerting NY Times Managers on Facility related issues "light bulbs out, visible site issues spills etc. so tickets can be put in to correct., • Stock 3 kitchens, One if which s entirely "Green", • Occasional after hours OT for "after hours" meetings, • Answer shipping questions for NYT employees., • High School diploma or equivalent (GED)., • Minimum of 2-5 years Mail services related experience preferred with knowledge of commonly used Office Services procedures., • 1-3 years' experience with Microsoft Office Software (Word, Excel, etc.)., • Excellent customer service skills; must possess a "can do" attitude., • Excellent communication skills both verbal and written., • Ability to effectively work individually or in a team environment., • Competency in performing multiple functional tasks., • Attention to detail., • Ability to handle mail or hand cart, • Must be able to lift up to 50 pounds. WATCH Where Service Matters: Job Posted by ApplicantPro

Job DescriptionOffice Services Specialist (On Call) 📍 New York, New York, United States On-site SPS Global is looking for an Office Services Specialist (On Call) that provides exceptional office and mail services in a "floating" capacity for positions where regular employees normally work but are out of office, or if particular projects require additional coverage. The role ranges from assisting mail, reception, hospitality, facilities, and copy/print, or similar office services functions. This position is based out of a specific client "home office" and sent to different client sites at short notice as needed. Flexibility and adaptability are keys to success for this position. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Reports To: Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. What You'll Do • Provides 5-star customer service to all employees (in all forms of communication)., • Answers all calls and provides an exceptional customer service experience for all incoming/outgoing visitors., • Assists with light facilities duties as needed, such as but not limited to assisting customers in opening troubleshooting tickets, helping order supplies, stock kitchens/service areas with supplies., • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package., • Manages outgoing mail/package transactions., • Performs duties associated with shipping and receiving of materials., • Notifies employees upon receipt of inbound deliveries., • Distributes mail/packages to company personnel., • Assists with office moves., • Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality., • May be asked to help set up/ take down conference rooms for meetings/events., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) coverage as needed. What We're Looking For, • High School Diploma (or equivalent) required., • 6+ months prior work experience preferred., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Competencies:, • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses the ability to work independently and is capable of completing projects., • Ability to determine the correct method and packing material as well as validate packing slips for the accuracy of incoming and outgoing materials., • Ability to work flexible schedule and hours. Physical Demands:, • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Schedule: Monday–Friday | 8:00 AM – 5:00 PM Elevate Every Moment We're seeking a proactive, client-focused Workplace Experience Ambassador to transform the office into a welcoming, seamless, and memorable environment. You'll be the warm welcome in the morning, the thoughtful touch throughout the day, and the fond farewell at the end — creating an exceptional in-office experience for clients, visitors, and employees. This role combines hospitality, administrative coordination, and personalized service, making it ideal for someone who thrives on delighting others and going above and beyond to exceed expectations. What You'll Do Client Engagement • Greet and welcome clients and guests with warmth and professionalism, • Anticipate client needs and deliver personalized, thoughtful service, • Maintain client preference profiles to tailor experiences and surprise-and-delight moments, • Serve as the central point of contact for client requests, ensuring timely follow-up and resolution, • Provide information and arrange services, including transportation, local amenities, and dining experiences, • Coordinate catering for meetings and events, ensuring high-quality presentation, • Conduct regular floor walks to ensure common areas are clean, organized, and welcoming, • Monitor and restock supplies, manage printers, and secure unclaimed print jobs, • Gather and analyze client feedback to enhance services and improve experiences, • Be familiar with emergency procedures and guide clients and guests safely in emergency situations, • High School Diploma required, degree in hospitality or related field preferred, • Experience in client-facing or hospitality roles in a corporate setting, • Strong communication, organization, and problem-solving skills, • Tech-savvy, adaptable, and proactive in a fast-paced environment, • Professional, discreet, and service-oriented with a polished demeanor, • Ability to lift/move 40–60 lbs. using standard equipment, • Ability to stand, walk, bend, kneel, or sit for extended periods As a Workplace Experience Ambassador, you are the heartbeat of the office. Every interaction, every thoughtful touch, and every personalized service contributes to an elevated, client-centric environment that leaves a lasting impression. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$25—$27 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Job Title: Client Services Supervisor Position Summary The Client Services Supervisor – Print & Mail Services is responsible for overseeing daily print and mailroom operations at Moody's while ensuring service excellence, operational efficiency, and strong client partnership. This role provides hands-on operational leadership, supervises onsite staff, maintains production standards, and serves as the primary escalation point for print and mail-related services. Leadership & Client Partnership • Serve as the primary onsite lead for Print & Mail Services operations., • Act as the main point of contact for Moody's stakeholders regarding services., • Proactively engage clients to ensure a best-in-class customer experience., • Address service escalations and implement corrective action., • Participate in operational meetings and provide updates to leadership. Operational Oversight • Supervise and coordinate daily mailroom and print production activities., • Oversee sorting, organizing, and distribution of incoming mail and packages., • Ensure accurate logging and tracking of courier deliveries and outbound shipments., • Monitor print queue, production timelines, and service level adherence., • Ensure compliance with safety standards including lifting protocols (up to 50 lbs.). Print Production & Quality Control • Review job orders to confirm specifications and production timelines., • Ensure high-quality production of black-and-white and color print jobs., • Oversee finishing services including mounting, trimming, laminating, and binding., • Conduct quality control checks to maintain presentation standards., • Identify process improvement opportunities to enhance efficiency. Equipment Management & Vendor Coordination • Maintain print equipment in optimal working condition., • Perform first-level troubleshooting and coordinate service calls., • Serve as liaison with equipment vendors and service providers., • Minimize downtime through proactive monitoring. Inventory & Administrative Management • Manage paper and supply inventory levels., • Monitor usage trends and forecast supply needs., • Maintain accurate service logs and operational documentation., • Ensure compliance with SPS reporting standards. Financial & Performance Accountability • Support cost control initiatives and operational efficiency targets., • Monitor staffing levels and overtime to align with budget., • Track service metrics and KPIs (volume, turnaround time, quality)., • Contribute to business reviews and performance reporting. Qualifications • High school diploma or equivalent required; Associate's degree preferred., • 2–5 years of experience in print production, mailroom, or workplace services., • Prior supervisory experience preferred., • Proficiency in Microsoft Office Suite., • Strong leadership and client-facing communication skills., • Ability to lift up to 50 lbs. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$25—$26 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionAbout Virtualite Virtualite Business Process Outsourcing Services partners with entrepreneurs and growing organizations to streamline operations through virtual support and digital process management solutions. Our focus on reliability, efficiency, and scalable growth allows our clients to operate at a higher level. We are currently seeking a customer growth representative to drive revenue through account expansion, upselling and client development. In This Role: • Manage a portfolio of active client accounts, • Identify upsell, cross-sell, and expansion opportunities, • Conduct consultative conversations to uncover evolving client needs, • Present additional service solutions that align with client goals, • Maintain accurate account notes, pipeline updates, and forecasts in CRM tools, • Collaborate with onboarding and operations teams to support seamless service delivery We are looking for: • Experience in account management or customer growth is a plus but not required, • Strong relationship-building and consultative selling skills, • Comfortable managing multiple accounts and ongoing conversations, • Goal-oriented, organized, and detail-focused, • Strong verbal and written communication skills What we offer: • Competitive base compensation with performance-based incentives, • Benefits including medical, dental, vision, 401k, and paid time off, • Career growth opportunities within a scaling organization, • Ongoing training and leadership support, • Collaborative team culture focused on client success Powered by JazzHR 4DP6N0ANu4