We are looking for a reliable and detail-oriented Cleaner to maintain the cleanliness of our space during overnight hours. The ideal candidate should be comfortable working independently, ensuring that all assigned areas are cleaned, sanitized, and well-maintained. Responsibilities: Perform general cleaning tasks (sweeping, mopping, dusting, vacuuming, etc.) Clean and sanitize restrooms, kitchen areas, and common spaces Empty trash bins and dispose of waste properly Refill supplies such as soap, paper towels, and toilet paper Ensure all areas are neat and orderly by the start of business hours Report any maintenance or repair needs Requirements: Previous cleaning experience preferred (especially overnight) Ability to work independently and follow instructions Reliable and punctual Able to lift and move cleaning equipment as needed Schedule: Overnight shift (exact hours may vary)
Position Summary: The Operations Intern will assist with the daily functions of a boutique hospitality and property management company. This role is essential in supporting a smooth guest experience, coordinating team communications, and maintaining operational efficiency across multiple properties. The intern will be involved in both front desk support and backend administrative tasks, working approximately five shifts per week Key Responsibilities Front Desk & Morning Operations Support daily property routines and guest readiness Assist with guest inquiries and resolve minor issues during shift hours Monitor digital platforms (email, booking channels, messaging apps) for overnight activity and respond as needed Update and distribute cleaning schedules to housekeeping teams via internal communication channels Process reservation payments and coordinate with the central reservations team on payment follow-ups Daily Operational Support Manage check-in and check-out workflows for assigned properties Respond to booking inquiries and guest messages on major platforms (e.g., Airbnb, Expedia) Coordinate with housekeeping staff to ensure daily turnover accuracy Maintain and update occupancy, revenue, and guest experience metrics Assist with updating property management tools and task trackers Order and document purchases needed for housekeeping staff Weekly & Monthly Administrative Tasks Prepare weekly performance reports (e.g., occupancy, ADR, guest ratings) Submit recurring orders for guest amenities and supplies Draft and send guest communication templates (arrival reminders, review requests, etc.) Participate in light research for property design and improvement projects Post guest reviews and feedback on appropriate platforms Requirements Strong verbal and written communication skills Highly organized with attention to detail Ability to work both independently and collaboratively Comfortable navigating multiple platforms and tools (e.g., property management systems, project management apps, guest messaging platforms)