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Job Description Position: Overnight Maintenance Technician/Engineer Job Description: The overnight maintenance/engineer position repairs and maintains facility buildings and equipment. He/she repairs include building and room renovation, plumbing, painting, sheetrock work, electrical, and carpentry. This position also may require the completion of custodial work as necessary. To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Required Skills and Requisites: • High School Graduate or General Education Degree (GED): or Work Equivalent, • Experience in Maintenance Engineering and basic carpentry., • NYC Certifications: *Must possess or be able to obtain relevant NYC Certificates of Fitness (COF), • Maintain timelines and work schedules in accordance with the preventive maintenance program., • Check work orders and night reports for any problems., • Make rounds checking these problem areas and note any information needed or safety concerns in the hotel., • Schedule work in accordance with preventive maintenance program in rooms, coordinating with the Executive Housekeeper and Front Office., • Perform electrical work orders: a) Replace light switches. b) Reset circuit breakers. c) Replace wall plug receptacles. d) Replace fluorescent light ballast. e) Replace the electrical solenoid valve. f) Replace small motors. g) Use test equipment; multimeter, voltage tester, amp probe., • Perform plumbing work orders: a) Unplug sinks, toilets, garbage disposals and drain lines. b) Repair or replace valves, gate, globe, ball, solenoid valves. c) Replace washer, gaskets, vacuum breakers, toilet seals. d) Work with different types of pipe including conduit, copper, black, cast iron and pipe hangers., • Perform Preventive Maintenance work orders: a) Monitor and maintain all laundry and dry cleaning equipment. b) Monitor and maintain all kitchen equipment. c) Maintain guestrooms using Rooms Preventive Maintenance Program Punch List. d) Change air-conditioning filters every month. e) Check HVAC equipment; change filters, belts, bearings and lubricate as necessary. Also check for unusual noise or vibration, adjusting as necessary. f) Change or repair locks as needed. g) Cut and mark keys for guestroom key inventory., • Check and test-run emergency generator weekly., • Perform general maintenance to guestrooms and public areas., • Assist electrician, carpenter, plumber and painter in all phases of repair work., • Assist other engineering personnel as instructed by supervisor in regards to routine and preventive maintenance, • Maintain cleanliness and organization of the work area to include: a) inventories b) requisition (receipt and storage) c) trash removal and clean up, • Maintain the proper use, cleaning, maintenance and storage of all tools. Handle chemicals for designated uses/surfaces., • Ensure security of any assigned keys. Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks. Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.

Job Title: Mail Service Associate • Location: NYC, NY 10065 Job Summary: • Receives deliveries of all merchandise, supplies, equipment and postal mail Job Responsibilities: • Monitors the flow of delivery trucks by helping to assign loading bays to deliveries and communicating corresponding directions to truck drivers., • Provides appropriate equipment for unloading parcels (e.g., pallets, flatbed trucks, etc.)., • Checks merchandise, supplies, equipment received against packing slip and bill of lading for quantity and specifications by conducting a physical inspection and a physical count of parcels delivered., • Communicates any discrepancies (i.e., shortage, damaged merchandise) to supervisor/manager., • Notifies Security if unauthorized personnel enter the shipping/receiving areas., • Signs packing slip or bill of lading., • If physical count and the bill of lading or packing slip quantities vary, record any variances by adjusting the quantities on the bill of lading or packing slip., • Prioritizes urgent incoming parcels and mail for internal deliveries according to delivery type, e.g., overnight deliveries, messenger service, perishables, etc., by placing parcels in designated areas for immediate delivery. Delivery: • Delivers merchandise, equipment, and mail to requisitioner:, • Uncrates and, if necessary, palletizes and stacks onto appropriate internal delivery trucks., • Completes delivery information on the parcel label, i.e., employee name and location, if the information on the label is incomplete., • Delivers merchandise/equipment to requisitioner and requests signature for merchandise delivered., • Provides requisitioner with a copy of the packing slip for his/her record., • Records parcels delivered without purchase order into the delivery logbook by indicating tracking number, sender’s name, and recipient’s name., • Uses designated delivery routes as outlined by supervisor/coordinator., • Provides original packing slip to data entry clerk for data entry and files signed copy in appropriate folder sorted by purchase order sequence number., • Receives, sorts, and delivers mail. Other duties as assigned may include some or all of the following: • Provides support and coverage for absent, vacationing or unavailable staff, as needed. Duties may include stocking items and delivering film/digitized files., • Required Skills & Experience: two (2) years., • Education: High School Diploma OR GED required

Job Title: Mail Services Associate Location: New York, NY 10065 Duration: 3+ Months Job Type: Temporary Assignment Work Type: Onsite Payrate: $ 26.00 - 26.00/hr. Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide. Our client is a world-leading cancer treatment and research institution based in Manhattan, New York. Founded in 1884, Our client is now a premier National Cancer Institute–designated comprehensive cancer center. Its integrated care model bridges personalized patient treatment with innovative translational research in cancer biology, immunology, cell biology, and more. The institution remains committed to “ending cancer for life” through top-tier clinical care, ambitious research programming, and ongoing clinical trials. Job Summary: • Monitors the flow of delivery trucks by helping to assign loading bays to deliveries and communicating corresponding directions to truck drivers., • Provides appropriate equipment for unloading parcels (e.g., pallets, flatbed trucks, etc.)., • Checks merchandise, supplies, equipment received against packing slip and bill of lading for quantity and specifications by conducting a physical inspection and a physical count of parcels delivered., • Communicates any discrepancies (i.e., shortage, damaged merchandise) to supervisor/manager., • Notifies Security if unauthorized personnel enter the shipping/receiving areas., • Signs packing slip or bill of lading., • If physical count and the bill of lading or packing slip quantities vary, record any variances by adjusting the quantities on the bill of lading or packing slip., • Delivers merchandise, equipment, and mail to requisitioner:, • Uncrates and, if necessary, palletizes and stacks onto appropriate internal delivery trucks., • Completes delivery information on the parcel label, i.e., employee name and location, if the information on the label is incomplete., • Delivers merchandise/equipment to requisitioner and requests signature for merchandise delivered., • Provides requisitioner with a copy of the packing slip for his/her record., • Records parcels delivered without purchase order into the delivery logbook by indicating tracking number, sender’s name, and recipient’s name., • Uses designated delivery routes as outlined by supervisor/coordinator., • Provides original packing slip to data entry clerk for data entry and files signed copy in appropriate folder sorted by purchase order sequence number., • Provides support and coverage for absent, vacationing or unavailable staff, as needed. Duties may include stocking items and delivering film/digitized files. Required Education: High School Diploma. OR GED TekWissen® Group is an equal opportunity employer supporting workforce diversity

Job Description Youth Leadership Specialist Job Description New York City Global Kids (GK) educates, inspires, and mobilizes youth to become global citizens who are positively engaged in the world and are prepared for their future. Global Kids, Inc. is seeking individuals passionate about leadership and development to join our team dedicated to education, social action, and the advancement of human rights. We are looking for individuals who are eager to create and implement interactive human rights, global education, and leadership development curricula in high schools across New York City. Successful candidates will be working with various Global Kids partner schools. This is an exciting opportunity to contribute to the education sector and inspire the next generation of leaders. If you possess a strong commitment to education, a desire to promote social change, and the skills to engage and motivate young minds, we encourage you to apply. Responsibilities Program Responsibilities • Coordinate, develop, and co-facilitate interactive, experiential workshops and special activities for GK's programs., • Collaborate with GK staff and youth to generate new program ideas focusing on global/local issues and meeting the goals of the contracted initiatives., • Develop relevant content and curriculum on global issues and 21st-century skills, while supporting social and emotional learning., • Work with other staff and students to implement the annual Global Kids Youth Conference and other special projects., • Lead occasional training sessions for other youth, educators, and Global Kids staff., • Implement student outreach, recruitment, and retention strategies throughout the year., • Help to support the partner school’s goals and functions., • Build and maintain positive relationships with multiple stakeholders such as students, families, school personnel, policymakers, and other community members., • Collaborate with school personnel on logistics for program implementation (e.g., space, security needs, permits, trip forms/permission slips)., • Collect, input, and review attendance, evaluation, and other data related to projects and student progress., • Maintain necessary documentation/case files, as well as program data entry and records., • Understanding of, and willingness to learn about, a wide array of NYC social service resources for youth and families., • Experience using interactive experiential learning strategies, counseling and conflict resolution skills, and youth development/leadership strategies with middle school and/or high school-age youth., • Experience and enthusiasm for designing and leading educational workshops that build on each other., • Commitment to and understanding of working in culturally diverse settings and using antiracist pedagogical practices, • Experience working in or closely with NYC public schools is a plus., • Knowledge of and passion for global issues, political science, history, education, social justice, and human rights., • Excellent facilitation, consensus-building, and interpersonal skills., • Initiative, creativity, willingness to learn, and ability to manage multiple tasks independently., • Strong communication, writing, organizational, and technology skills (Microsoft Suite, Google Suite, Zoom)., • International experience is a plus, • Fluency in other languages is a plus (particularly Spanish, Haitian Creole, Arabic, and South Asian languages). Salary/Benefits: This full-time position comes with an annual salary of $45,000 – 47,000. GK also offers affordable medical benefits, dental, and life insurance, as well as paid holidays, vacation time off, personal days, sick time, and possibilities for travel. GK staff also have access to retail discounts through our Professional Employer Organization (PEO). Global Kids, Inc. is an equal opportunity employer. We are committed to a policy of equal treatment and opportunity and do not discriminate against employees or applicants for employment based on race, sex, color, national origin, religion, age, citizenship, mental or physical handicap or disability, marital status, sexual orientation, pregnancy, military or veteran status, or any other characteristics protected by law. We continue to support and promote equal employment opportunity, human dignity, and diversity in all forms.

For over 30 years, AMAROK has been the nation's leading provider of highly advanced perimeter security solutions, protecting over 9,000 commercial and industrial properties. Our multi-layered security system relentlessly stops would-be thieves where The Electric Guard Dog starts. Now is the perfect time to grow your career by joining our expanding Field Operations team! As a Field Service Technician, you will play a critical role in delivering top-tier service to our customers by providing expert preventive maintenance, repairs, and system upgrades. This position requires Monday-Friday overnight travel within a designated service radius of approximately 150-250 miles, ensuring the security and functionality of our systems nationwide. Approximate Year-End Pay Range: $70,000 - $90,000 per year, based on an hourly wage. Actual compensation is determined by experience, skill set, travel requirements, and geographical location. Key Responsibilities • Conduct preventative maintenance, troubleshooting, repairs, and system upgrades at customer sites, following established standard operating procedures to ensure optimal system performance., • Assist the AMAROK Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction is completed., • Organize and prioritize daily service calls and route, ensuring timely and high-quality completion of maintenance and repair work., • Build and maintain strong professional relationships with customers by delivering outstanding service, training, and support., • Provide assistance to other Field Service Technicians as needed, fostering a culture of teamwork and knowledge sharing., • Drive safely while following all local, state, and federal traffic laws to reach service locations efficiently., • Monitor daily inventory levels, accurately complete service reports, and submit documentation within required deadlines., • Must be available to travel Monday-Friday weekly, • Valid Driver's License, • At least 2+ years of hands-on experience troubleshooting and installing systems (experience with access control systems and/or fire alarms is a plus), • OSHA certification and/or familiarity with OSHA compliance is strongly preferred, • Ability to lift and maneuver heavy objects as needed & safely climb a ladder up to 30 ft., • Ability to operate various forms of power equipment such as: aerial lifts, concrete saws, jack hammers, augers, mixers, etc., • Strong ability to analyze and troubleshoot system issues effectively Benefits: • Excellent benefits package (Medical, Dental, Vision), • Tuition Reimbursement Program, • Company vehicle and company paid travel expenses, • Highly competitive pay (windshield time paid), • Short & Long-term disability, • Life Insurance, • Flexible Spending Account (Section 125), • Matching 401K retirement plan, • Excellent training, • Career Advancement, • Yearly Bonus Our recruiting experience is digital! AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. Once you submit your application, AMAROK will process the provided personal data to evaluate your candidacy for employment. For details regarding how your personal data will be used during an interview process, and to understand our commitment to keeping your personal data safe, please review our Data Privacy Policy here -___

NOC Technical Support Specialist • Consulting Role , onsite in Brooklyn, NY, Shift work, must be able to work overnight shifts as needed RedStream Technology is recruiting a NOC Technical Support Specialist to work in a 7x24x365 operations center. The responsibilities of this position includes triaging, troubleshooting, and resolution of monitored events and monitoring network performance utilizing provided software tool sets . The position also includes escalation and outage reporting within identified timeframes. Technologies supported include Windows Desktops, Windows Servers, Linux Servers, networking devices (switches, routers and firewalls) and application and operating system software. Minimum Qualifications: • 1+ years of technical support experience in a customer-facing IT service organization, • Network Monitoring System experience with systems such as Solarwinds, ScienceLogic, or similar platforms, • Microsoft Windows 10 Operating System (OS) support experience, • Remote or virtual machine support experience is a plus, • RedHat Enterprise Linux (RHEL) 8.x experience is a plus, • Experience with endpoint administration for security, patch, and backup management, • Use of an IT Service Management Tool (ITSM) such as ServiceNow or Remedy for incident, problem, and change management, • Exceptional written, listening and verbal communication skills, • Ability to work in a fast-paced environment while remaining level-headed and professional at all times, • Must be able to work in a rotating shift environment such as four tens either on day or night shift, • Must be able to work local and major holidays as part of a rotating shift environment, • Pay rate depends on experience., • Must be a resident of NYC, • A background check will be required prior to starting

Reservation Agent Job Description: At Casa Cipriani, the reservation agent is responsible for performing a variety of customer service and administrative duties to support the hotel's room reservation and revenue management objectives. Essential Functions and Responsibilities of the job include but are not limited to: • Responding to incoming calls and emails from guests in a prompt, friendly and professional manner, providing information about the hotel's rooms, rates, and services, and assisting with room reservations and inquiries. Ensure that all customer data is properly stored and protected., • Utilizing the hotel's reservation system to efficiently manage room availability, rates, and packages, ensuring that the system is updated and accurate at all times., • Processing room reservations, modifications, and cancellations, and providing guests with detailed information about the reservation process, policies, and procedures., • Create and maintain an upscale and personalized pre-arrival process that improves the guests’ experience and the hotel revenue., • Up-selling room categories and hotel services to guests, leveraging knowledge of the hotel's facilities, services, and special promotions to maximize revenue., • Ensuring accurate billing and payment processes: You will be responsible for ensuring that the reservation is secured and correct., • Maintaining a high level of knowledge about the hotel's facilities, services, and local attractions, and providing recommendations and information to guests as needed., • Excellent organizational skills and attention to detail, • Ability to handle challenging situations and resolve customer complaints in a professional and timely manner., • Collaborating with other departments, such as sales, housekeeping, and front desk, to ensure guests receive exceptional service and to resolve any issues that may arise., • Ensuring that you are retrieving all the necessary relevant information to support the front staff in creating smooth and memorable experiences (arrival and departure time, special occasions, needs and preferences), • Maintaining accurate and up-to-date records of guest information and reservations, including guest preferences, special requests, and payment information., • Meeting and exceeding sales goals and targets, and actively seeking opportunities to increase revenue and maximize room occupancy., • Adhering to hotel policies, procedures, and standards, including data privacy and security, and ensuring that all guest information is kept confidential., • Should be knowledgeable, understanding, and adhere to Company Core Values and Mission Statement. Must lead by example., • Perform Switchboard duties and direct calls as needed., • Participating in training and development programs to improve job skills and knowledge., • Performing other duties as assigned by the management team., • Sales-oriented mindset, with a goal-driven approach to achieving targets and maximizing revenue., • Flexibility to work varying shifts, including evenings, weekends, and holidays, as needed., • Ability to work independently and as part of a team in a fast-paced and dynamic environment. Qualifications: • Education: A bachelor's degree in hospitality management, business administration, or a related field is often preferred., • Work experience: Several years of experience in the hospitality industry, particularly in a reservations or sales role, is usually required., • Customer service skills: Excellent communication and interpersonal skills, as well as a strong customer-focused approach, are critical in ensuring guest satisfaction., • Technical skills: Proficiency in computer systems and software, including central reservation systems (CRS), global distribution systems (GDS), and Microsoft Office, is important., • Sales and negotiation skills: The ability to sell rooms, packages, and services to potential guests, and negotiate rates and packages, is essential., • Organizational skills: The ability to prioritize tasks, manage multiple tasks simultaneously, and maintain attention to detail is crucial., • Problem-solving skills: The ability to analyze and resolve guest complaints, resolve conflicts, and make decisions under pressure is necessary., • Financial management skills: An understanding of budgeting, forecasting, and revenue management, as well as the ability to analyze financial reports, is desirable., • Teamwork: A strong ability to work collaboratively with other departments, such as front office, housekeeping, and food and beverage, is essential., • Professionalism and integrity: A professional demeanor, strong ethical standards, and the ability to maintain confidential information is expected., • Refined verbal and written communication skills., • Minimum 2 years of progressive experience in a hotel or a related field requirement., • Ability to work overnight, weekends, and holidays., • Ability to stand or walk for long periods of time., • Must be able to lift, push, and pull items up to 40 pounds. All job requirements in the job description provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job description is an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested.

Job Title: Licensed Overnight Security - US Open Company: BEST Crowd Management Location: Queens, NY Pay: $19 / hr Job Type: Part-time Please note this job is seasonal work during the operating season of the USTA Billie Jean King Tennis Center. Summary: Join the dedicated and professional team at BEST Crowd Management as a Security Officer. As a Security Officer, you will play a critical role in maintaining the safety and security of our clients, premises, and personnel. We are looking for reliable and alert individuals who possess excellent communication and problem-solving skills. This position requires availability for night shifts and weekends. Responsibilities: • Provide a visible and vigilant security presence, patrolling assigned areas to deter unauthorized activities and ensure the safety of all individuals present., • Monitor access points, conduct thorough security checks, and implement crowd control measures as necessary., • Respond promptly and effectively to security incidents or emergencies, including but not limited to medical emergencies, disturbances, or unauthorized entry., • Collaborate and communicate with clients, staff, law enforcement, and emergency services to coordinate security efforts and resolve issues., • Maintain accurate and detailed incident reports for any security-related occurrences or incidents., • Adhere to company policies, procedures, and guidelines to maintain a high standard of professionalism and security effectiveness., • Be at least 18 years old (age requirement to comply with local regulations)., • Possess a high school diploma or equivalent (some college education is preferred)., • Previous experience in security, law enforcement, or a related field is advantageous., • Strong physical fitness and the ability to stand or walk for long periods., • Excellent observational and problem-solving skills., • Exceptional communication and interpersonal skills., • Ability to work in a team and collaborate effectively with diverse individuals., • Availability to work nights, weekends, and holidays, as required by work schedules., • Possess a valid New York Guard Card or New York State Security License., • Enjoy competitive pay based on your experience and qualifications., • Take advantage of opportunities for career growth and advancement within the company., • Enhance your skills and knowledge through training and development programs., • Benefit from flexible scheduling options to accommodate your personal needs., • Be part of a positive and supportive work environment that values diversity and inclusion. EEOC Statement: It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST, A GardaWorld Company not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment. License #11000217485

Job DescriptionDescription: Job Summary: Creates a comfortable, safe, and supportive atmosphere for the residents in student housing, as well as to help them interact well with their dorm mates and adjust to campus life overall. Conducts dormitory operations in accordance with Center operating policy and procedures and in accordance with CSD Operating Procedures. Duties/Responsibilities: • Provides daily supervision or assistance in monitoring students in personal hygiene, room/chore assignments, special recreation activities, cafeteria monitoring, transportation, and programmed activities., • Provides informal counseling related to stress management, personal problems, emergency, or home situations, etc., with students, and provides insight into responsible behavior and attitudes., • Documents student’s records according to requirements of PRH; accesses and inputs all relevant student data, including but not limited to attendance, performance, progress, discipline, etc. into the CIS., • Prepares reports and forms and annotates logs to ensure accurate documentation of daily observations of student’s progress, performance, behavior and attitudes, staff breaks, emergency information, communication information, references to critical information contained in folders., • Conduct evening/overnight bed checks as required (if applicable)., • Maintains bulletin boards in assigned dormitory with updated student and Center information., • Serves as a channel of communication between management staff and students., • Facilitates groups in life skills including budgeting, renter’s rights, completing a lease, completing chores, etc., • Facilitates small group discussions in life skills, peer mediation, conflict resolution, etc., • Participates in ESPs for students in assigned dormitory., • Assesses the need for confidentiality balanced with the need to report situations on behalf of students to ensure the safety and well-being of students and staff., • Contacts family members for consent for pass system as warranted., • Facilitates prompt and appropriate assistance to students in the event of injury, illness, emotional trauma, etc., • Provides CPR/First Aid as warranted., • Meets individually a minimum of once each month with students on assigned dorm, documenting the meeting., • Performs and documents daily checks of dorm and outside perimeter to ensure safety and security., • Facilitates weekly dorm meetings which include accountability checks., • Conducts Student Wake up procedures and ensures the MAC is signed (Morning Accountability), • Ensures all equipment and facilities are clean and maintained in accordance with Center, CSD and DOL standards., • Creates a warm/welcoming atmosphere for students, including encouragement to personalize the living environment., • Ensures student rooms and bulletin boards are maintained per Center, CSD and DOL standards without references to profanity, gang affiliation, drugs, alcohol, or inappropriate graffiti or sexually provocative or inappropriate material., • Ensures assigned dormitory and its outdoor area are maintained in good repair, cleanliness, and order., • Ensures use of federal equipment (faxes, computers, etc.) is within guidelines establish per DOL CSD and the Center, • Attends all training sessions and staff meetings as scheduled. Is CPR and First Aid Certifiable., • Performs other duties as assigned. Requirements: Qualifications: Minimum: Must have a high school diploma or equivalent required. Model company core values. Valid Driver’s License. Six month’s experience in education or similar field. Preferred: Possess a B.A. or B. S. Degree in a behavioral health field from an accredited college or university. One year’s experience in education or similar field. Knowledge: In order to perform the essential job functions of this position, candidate must be able to compose/write descriptive reports; use appropriate techniques to implement programmatic activities; verbally direct individuals and groups; remedy dysfunctional behavior; intervene with students; successfully complete mandated training courses. Compensation details: 22.78-22.78 Hourly Wage PI9940fa747ab6-25405-39415602

Allied Universal - JobID: 1539080 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Sonesta International Hotels - - Responsibilities: Deliver on the promise of Sonesta Service in all interactions with guests and clients.Performs normal hotel security functions to include fire prevention and safety checks.Investigates thefts, accidents, and other incidents which occur on the prope

Allied Universal - 94th Avenue - Responsibilities: Provide customer service to clients by carrying out security-related procedures, site-specific policies, and/or, when appropriate, emergency response activities.Respond to incidents and critical situations in a calm, problem-solving manner.Conduct r

Allied Universal - JobID: 1539640 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Job Description Job Title: Overnight Front Desk Agent Location: Best Western Plus Meadowlands- Secaucus, NJ Job Type: Full-time/Part-time Shift: Overnight (11 PM - 7 AM) Position Overview: The Overnight Front Desk Agent is the first point of contact for our guests during the night shift, responsible for delivering exceptional customer service while ensuring the smooth operation of the hotel during overnight hours. This role requires a detail-oriented, proactive individual who can handle various tasks, including check-ins and check-outs, responding to guest inquiries, managing reservations, and ensuring the security and safety of the hotel. Key Responsibilities: • Greet and welcome guests upon arrival in a friendly and professional manner., • Conduct efficient check-in and check-out procedures, processing payments and ensuring accurate billing., • Respond to guest inquiries and requests promptly, providing information about hotel services, local attractions, and amenities., • Manage room reservations, cancellations, and modifications through our hotel management system., • Monitor hotel security and maintain a safe environment for guests and staff, reporting any incidents or emergencies to management., • Handle guest complaints with professionalism, seeking to resolve issues in a timely manner., • Maintain cleanliness and organization at the front desk and lobby area., • Prepare and distribute nightly reports and documentation as needed., • Assist in light housekeeping duties, restocking supplies, and maintaining inventory., • Collaborate with security and housekeeping teams to ensure guest satisfaction and safety., • Stay informed about the hotel’s policies, procedures, and promotions to provide accurate information to guests., • Perform other related duties as assigned by the management. Qualifications: • High school diploma or equivalent; additional hospitality-related education is preferred., • Prior experience in front desk operations or customer service, • Strong communication and interpersonal skills., • Ability to work independently and make sound decisions in a fast-paced environment., • Proficient in computer software and hotel management systems., • Excellent problem-solving skills and attention to detail., • Flexibility to work overnight shifts, weekends, and holidays., • Ability to lift and move items up to 25 pounds and stand for extended periods. What We Offer: • Health, dental, and vision insurance options, • Paid time off and holiday pay, • Employee discounts on hotel stays and amenities, • Opportunities for professional development and career advancement Best Western Plus Meadowlands is an equal opportunity employer and values diversity in our workforce. We encourage all qualified candidates to apply.

Job Description Canopy by Hilton's culture is defined by who we are and how we interact with each other, our guests, our partners, and our neighbors. Our culture, "Positively Yours," is much more than a slogan. It's our underlying attitude, the story of who we are and how we approach everything. At the core of Canopy by Hilton’s culture is the Positive Stay Promise. An ideal Enthusiast sets the tone for creating the “Positively Yours” culture at our hotel and is committed to delivering the lifestyle experiences our guests want. The beautiful new Canopy Jersey City Arts District is looking for an exceptional candidate as its new Welcome Enthusiast. POSITION TITLE: Welcome Enthusiast/Front Desk Agent REPORTS TO: Lead Welcome Enthusiast/Director of Front Office POSITION SUMMARY: This is a part-time position, depending on business volume. Candidate must be flexible to work AM/PM & Mid-Shift. Schedules are done based on the needs of the hotel. This position would also require the ability to work the Overnight Shift/Night Audit shift. (SATURDAY and SUNDAY OVERNIGHT) Greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet Canopy brand standards of quality. Offer outstanding customer service and the “Simple Pleasures” needed to give all guests the “Positive Stay” promise. The position serves as the face of the hotel – the guest’s first, and usually most frequent contact, and as such is instrumental in revenue maximization, customer satisfaction, promoting repeat guests, and influencing the properties and the company’s reputation in the neighborhood. Often viewed as “Command Central” the Welcome Desk must be thoroughly trained and able to efficiently perform all emergency-related functions and duties. Night Auditor Duties: • Perform all end-of-day front desk and night audit functions., • Prepare, balance, post all necessary reports daily., • Remain calm and alert, especially during emergency situations and/or heavy hotel activity., • Make decisions and take action based on previous experience and good judgement., • Post and balance charges and settlements in a timely and efficient manner., • Greet customers immediately with a friendly and sincere welcome., • Use a positive and clear speaking voice, listen to and understand requests, respond quickly in a friendly manner with appropriate action and provide accurate information such as outlet hours and local attractions., • Follow up to ensure guest satisfaction., • Responsible for guest registration and check out., • Complete the registration process by inputting and retrieving information from a computer system and confirming pertinent information including number of guests and room rate., • Promote Canopy brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate., • Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate., • Close guest accounts at time of check-out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances., • Verify credit cards for authorization using electronic acceptance methods., • Handle cash, make change and balance an assigned house bank., • Accept and record vouchers, traveler’s checks, and other forms of payment., • Post charges to guest rooms and house accounts using the computer., • Champion the use of POSITIVELY YOURS and CREATING A POSITIVE STAY., • Maintain correct procedures for hotel accounting, credit control and handling of financial transactions., • Analyze and generate reports and communicate information to enthusiasts and appropriate departments., • Monitor and maintain procedures for safety and security of guests, enthusiasts and hotel property., • Promptly answer the telephone using positive and clear communication., • Input messages into the computer., • Retrieve messages and communicate the content to the guest., • Retrieve mail, small packages and facsimiles for customers as requested., • Comply with attendance rules and be available to work on a regular basis., • Provide a professional image at all times through appearance and dress., • Have Knowledge of hotel property, amenities, area attractions and transportation., • Ensure compliance with all Brand Standards of Operations including all Guest Satisfaction programs., • Perform any other job-related duties as assigned. PREREQUISITIES: • As Welcome Enthusiast, must be friendly, energizing, positive and caring in all core aspects of the Canopy culture as defined., • Previous hotel front office experience preferred., • Highly organized, result oriented with the ability to be flexible with hours, days off, assignments and additional duties., • Must work well under pressure in a fast-paced environment and handle conflicting priorities., • Excellent written and verbal communication skills, • Strong computer skills, especially knowledge of Hilton's OnQ Property Management System, Microsoft Word and Excel 54Jrr1rw50

Allied Universal - JobID: 1540255 [Patrol Officer] As a Patrol Driver at Allied Universal, you'll: Vehicle patrol exterior areas of assigned locations; Foot patrol interior/exterior areas of assigned locations; Observe and report suspicious activities and persons; Write detailed narrative reports an

Silverseal is a fast-growing security and investigation company seeking to hire dedicated, professional, motivated, and customer service orientated Security Officers to work in one of our Brooklyn, New York locations. As a Professional Security Guard for Silverseal you will be responsible for the Sa

Shift Supervisor Security Professional.Join the world's leading global security company! Now hiring shift supervisor security professionals for a site in Jersey City, N.Shifts available: evening/overnight, open week.Requirements: valid driver's license.Offering amazing career advancements, promotion

Temporary Security Officer Special Detail.Schedule: Temporary Assignment Morning, Evening & Overnight Shifts Available.We are seeking experienced, professional Security Officers for a temporary special security detail in Brooklyn.Officers will be assigned to support site security operations during

Security Officers are required to stand or walk on various surfaces for long periods of time without sitting or kneeling. Silverseal is an established and growing security and investigative company providing services across the nation. We are looking for qualified security officers for our sites acr

Temporary Assignment - Morning, Evening & Overnight Shifts Available. Temporary Security Officer - Special Detail.

Full-Time Overnight Security Officer. We are seeking a reliable and professional Full-Time Security Officer to join our team. The Security Officer will be responsible for maintaining a safe and secure environment for clients, employees, and visitors.

Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on du

They are responsible for protection of all hotel assets, ensuring that hotel security policies and procedures in accordance with Sonesta Hotels International corporate guidelines are enforced and that the hotel is in full compliance to all local, state and federal regulations. The Security officer a

They are responsible for protection of all hotel assets, ensuring that hotel security policies and procedures in accordance with Sonesta Hotels International corporate guidelines are enforced and that the hotel is in full compliance to all local, state and federal regulations. Completes associates f

Critical Facilities Protection Specialist.Join our Global Security team as a Critical Facilities Protection Specialist and become a key onsite leader, safeguarding people and assets at critical firm locations through hands-on overnight security operations, advanced technology, and rapid emergency re

Possession of a valid Security Guard Certification, demonstrating proficiency in security protocols and procedures. Luna Park In Coney Island is actively recruiting for Seasonal Overnight Security Guard. Join our team as an Overnight Security Guard at the amusement park! Your primary responsibility

PM and Overnight Shifts, PM shifts are from 4-12:30 am, and Overnights are from 12 am - 8:30 am, weekend availability required. PM and Overnight Shifts, PM shifts are from 4-12:30 am, and Overnights are from 12 am - 8:30 am, weekend availability required. We are accepting applications for an overnig

Type: Full Time, Benefits Eligible. Join our team as a Security Associate at HI USA New York City Hostel! Do you enjoy ensuring a safe environment and interacting with a diverse group of guests? Join Hostelling International USA at our vibrant New York City hostel, located in the Upper West Side. We

Critical Facilities Protection Specialist.Join our Global Security team as a Critical Facilities Protection Specialist and become a key onsite leader, safeguarding people and assets at critical firm locations through hands-on overnight security operations, advanced technology, and rapid emergency re

Organization Overview Rockefeller University provides a variety of housing accommodations in support of the scientific needs of the University. Apartments and dormitories are available to full-time faculty and students,and hotel accommodations are available for faculty and guests of the Rockefeller community. The Housing Department provides a safe,secure,affordable residence that is conveniently located near the campus. Most of the University's apartments are located in full-service apartment buildings,with door staff and a variety of amenities. A few smaller apartment buildings are located within a short walking distance from campus. Dormitories and guest accommodations are located on the main campus. The Rockefeller campus is located on the Upper East Side,one of New York's most desirable residential neighborhoods. The 45-person housing staff consists of a group of mechanics,porters,housekeepers,and doorpersons,a superintendent for each building,and an office staff to address administrative needs. Overview Under the supervision of the Lead Doorperson, the Doorperson at the Front Desk will serve as the communication and security center for the residential building complex with 500 residences and 30 hotel rooms. Will ensure the safety and security of all persons and property in the building complex by following all security procedures, controlling access to the building at all entrances through physical and/or electronic monitoring, maintaining desk logs, and patrolling the building complex as scheduled. Will provide appropriate response and directions during life/safety emergencies and tripped alarms, which monitor the function of the building's 24-hour mechanical systems, coordinate receipt and transmittal of tenant packages, overnight mail, dry cleaning, and all other deliveries, such as groceries, take-out food, furniture, overnight parcels, and luggage, accept packages, log and sort packages, and notify tenants of deliveries, coordinate verbal and written information among residents, guests, management and employees, vendors, contractors, delivery persons, and all other visitors, respond to tenant questions and complaints and instruct tenants and visitors on building rules, maintain a neat and orderly lobby, front desk and package area, install elevator padding and assist moving companies, perform security rounds of the building, and perform snow removal as needed. _* Working days and hours are Monday-Friday from 3:00 PM to 11:00 PM_** Responsibilities * Ensure the safety and security of all persons and property in the building complex * Coordinate receipt and transmittal of tenant's packages * Control access to the building at all entrances through physical and/or electronic monitoring * Maintain desk logs and patrol the building complex as scheduled * Other duties as assigned _* Working days and hours are Monday-Friday from 3:00 PM to 11:00 PM_** Qualifications Required Qualifications: The ideal candidate must be able to communicate effectively, detail-oriented, friendly, able to multi-task, and has the ability to respond calmly during emergencies and periods of stress. Must possess strong interpersonal skills as this position requires interactions with residents and their families. Must be able to lift at least 50 pounds (heavy packages) and the ability to walk up many flights and/or run a short distance in the event of an emergency. Previous experience working in residential buildings is preferred. Preferred Qualifications: A College degree, with a minimum of one year of relevant work experience, is preferred. The Rockefeller University is an equal opportunity employer veterans/individuals with disabilities. Qualified applicants will receive consideration for employment without regard to characteristics protected by applicable local, state or federal law, including but not limited to disability and protected veteran status. The salary of the finalist selected for this role will be set based on various factors, including but not limited to organizational budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range provided represents The Rockefeller University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Compensation Range: Min USD $42,500.00/Yr. Compensation Range: Max USD $42,500.00/Yr.

Seeking professional Security Officer with commercial building experience to staff one of our Midtown Manhattan locations. A valid NYS Security Guard license is required. Must be able to meet and continue to meet any applicable state/city licensing requirements for Security Officers.

The Standard Hotel is hiring for a Guest Relations - Overnight Security Position in East Village, New York City. Guest Relations - Overnight Security.

Job Description About the role We're a professional cleaning company specializing in overnight restaurant cleaning across Lower Manhattan. We're hiring a reliable, experienced Overnight Driver/Cleaner to join our team — someone who can drive our company van to client locations each night, perform hands-on cleaning, and keep our supplies and equipment organized and accounted for. Key responsibilities • Drive the company cargo van to and from all job sites each night., • Perform hands-on overnight cleaning at restaurant locations across Lower Manhattan., • Load and unload the van; maintain accurate inventory of tools, supplies, and equipment., • Enforce company and client safety, security, and quality standards (PPE required)., • Track supply levels; flag shortages before they impact operations., • Support communication between management and the field crew (bilingual role)., • Participate in occasional daytime client site walk-throughs., • Work under the direction of the on-site supervisor. Required qualifications • Valid driver's license with a clean driving record — required, no exceptions., • Experience driving a cargo van or similar commercial vehicle., • 3+ years of supervisory experience in janitorial or facilities services., • 5+ years of commercial cleaning experience., • Floor care expertise: able to strip and wax floors (set-up, chemical use, machine operation, finish application)., • Bilingual (English & Spanish) — reading, writing, and speaking., • Physically able to walk, lift, bend, and handle equipment for the full shift., • Basic computer literacy (scheduling, reporting, text communication)., • Authorized to work in the United States. Competencies • Reliable, organized, and proactive — shows up and follows through., • Strong communicator in both English and Spanish., • Safety-minded with high attention to detail. Schedule • Overnight shift, • Occasional daytime availability required for client site walk-throughs. Pay: From $19.00 per hour Expected hours: 30 - 50 per week Languages: Spanish & English (Required) Work Location: On the road - Lower Manhattan

Allied Universal is hiring Security Patrol Drivers to oversee a Home Care Agency located in Manhattan * Position is: Full Time * Work Shifts Available: Afternoon, Evening, and Overnight * Workdays Available: Candidates should be flexible Monday - Sunday * Pay Range: $22 / hour * Must exhibit great

Job Description Lakeside Manor is looking to hire a Security Guard to join our team. Lakeside Manor is an Assisted Living Facility that resides up to 200 residents with varying degrees of diagnosis. We have part-time and full-time positions available. Duties include: -Being on your feet throughout the shift, checking common areas as well as resident rooms and hallways -De-escalating situations when the need arises -Being able to work on a team and take directions from your supervisor -Must be able to establish rapport with residents

Simple Application, Immediate Hire.All Experience Levels Encouraged to Apply.Full Time, Part Time & Seasonal Openings Available.

Job Description Positions Available: Shift Supervisor (F80), Unarmed Security Guard w/ F02, Unarmed Security Guard w/ F01, FLSD Locations: Queens, Brooklyn, Bronx, Long Island City, Manhattan *This is a Prevailing Wage/Union position which will include all union benefits! Qualifications: • Valid NYS Security Guard License, • F01, F02, F80, F89, Z89 Certifications - (Please specify which one you have in application) Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work life balance. At Arrow, we understand how important this is to our people. And our people are important to us. Here is some of what we offer our valued security staff: • Weekly Pay!, • Join the Union - Paid days off, full family medical insurance, paid days off, guaranteed increases!, • We work to get you the best schedule! Part time, full time, • Employee PERKS Program - Amazing discounts on everyday purchases! Founded in 1985, we have perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at HR Please include your full name, contact information and details about your request in the Company DescriptionArrow Security is a trusted security services provider delivering professional, reliable protection for schools, businesses, and communities across New York.Arrow Security is a trusted security services provider delivering professional, reliable protection for schools, businesses, and communities across New York.

Job DescriptionDescriptionPosition: Valet Parking Attendant Location: 55 Water St, New York, NY 10041 Hourly Pay: $17 Schedule: Sun - Sat Shift: Some overnight, mostly daytime hours The Valet Attendant ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations. The Valet Attendant is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location. The Valet Attendant works closely with fellow team members, Operation Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws. Key Responsibilities • Mobilize and coordinate beginning-to-end valet process by retrieving keys, retrieving vehicles for waiting guests, loading guest vehicles, and issuing tickets and/or leveraging electronic devices to enter customer information, • Foster customer success, happiness, and retention by building customer rapport, addressing customer inquiries, and providing directions when added, • Act as a fast-moving courteous company brand ambassador by interfacing with guests, opening guest vehicle doors, and unloading vehicles, • Deploy vehicle safety and security procedures to direct traffic, barricade positions, park guest cars in applicable spaces, inspect vehicles for damage, and report incidents and claims to location-designated leadership, • Pioneer financial operations by requesting and collecting relevant fees and reconciling end-of-shift revenue, • Meet and greet all guests upon arrival; open guest vehicle doors, assist with unloading vehicle when necessary, • Retrieve keys from guest; issue ticket to guest, or enter customer information using electronic device, • Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles, • Inspect vehicle for preexisting damage record information using electronic device or manual ticket, correctly record the make, model and exact location of each vehicle, • Quickly retrieve vehicles for waiting guests; assist guests with loading luggage or personal items when necessary, • Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc., • Direct traffic, position barricades, and arrange for towing service when necessary, • Immediately report any incidents or claims to Operations Manager or Shift Lead, • Request and collect relevant fees for use of service, • Assist in reconciling end of shift revenue against the ticket distribution, when necessary, • Communicate professionally at all times with guests, client, and teammates. Skills, Knowledge and Expertise • At least 18 years of age, • Valid driver’s license, • Ability to operate manual transmission vehicles (stick shift), • Excellent customer service and communication skills, • Ability to verbally communicate with guests, • Acceptable driving record and motor vehicle report (MVR), • Ability to learn quickly and use sound decision making to thrive in fast-paced environments, • Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot, • Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift, • Previous valet experience preferred BenefitsJoin our team and enjoy an outstanding benefits package, including: (Full Time Only) Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge. Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family. Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones. 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones. (Part Time) 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description Reporting to the Hotel Manager, the Night Hotel Manager’s primary function is to manage the nightly operations of the Hotel. He/she acts as the manager on duty to all Guests and personnel. Furthermore, he/she represents the Hotel Manager during his/her absence overnight. RESPONSIBILITIES: • Provide management cover and operational assistance during the night in the absence of Department Managers in order to ensure seamless delivery of quality service to the standard experienced during the day, • Maintain high standards of personal appearance and grooming, outlined by Fairmont Hotels and Resorts grooming policy, and ensure compliance for all overnight colleagues, • Oversee hotel operations for all operational departments during the overnight, including Front Office, Royal Service, Housekeeping, In-Room-Dining, Culinary, Stewarding, Engineering and Security, • Responsible for the overnight cleaning and maintenance programs, and oversee 3rd party contractors and special projects in collaboration with the Director of Housekeeping, Director of Rooms, Director of Engineering, Director of Food and Beverage., • Perform the duties of the Night Manager two nights per week, and anytime required and carry out the Night Audit function including the provision of systems expertise as laid down by company requirements, • Ensure all internal controls are performed according to company requirements, • Handle walked guests, guest concerns and resolve any problems experienced by guests or visitors in the absence of the relevant managers, • Be fully conversant with all statutory fire, legal, bomb, health and safety procedures and to take control in the event of an emergency, • Follow previously determined “on the day” sales strategy in order to achieve maximum optimum rate, • Ensure the security of the hotel, its guests and visitors through regular checks and patrols throughout the night in conjunction with set procedures, • Act as a point of contact for all guests during their stay, • Recruit, train and develop Night Audit colleagues, • Manage staff schedules, wages, contracts and performance, • Effectively implement and deliver service standards in accordance to stipulated SOP’s, • Through delivery of service initiatives, complete guests satisfaction in front office, • Motivate and ensure colleagues of all departments are is fully updated, • Ensure all guests are treated courteously, • Complaints and problems are resolved and requests for special services are carried out, • Preparation of customer bills, • Use of all systems currently used by each section of front office, • Log all absenteeism and employee lateness, • Complete special projects in a timely manner as required by Director of Front Office, Division Heads, Hotel Manager and Managing Director, • At least 4 years prior Management experience in Front Office and/or Housekeeping, • Previous PMS experience and expert Opera skills required, • Computer literate in Microsoft Window applications required, • University/College degree in a related discipline an asset, • Must possess a professional presentation, • Strong interpersonal and problem solving abilities, • Highly responsible & reliable, • Ability to work well under pressure in a fast paced environment, • Ability to work cohesively with fellow colleagues as part of a team, • Ability to focus attention on guest needs, remaining calm and courteous at all times Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Are you looking to make a difference in a child’s life? Do you love helping people reach their full potential? Do you want to feel good about the job you are doing? If you answered yes to all these questions, then we want you to join our team! We are looking for a dynamic and compassionate Per-Diem Youth Development Counselors to work in our Residential Programs. In this role you will take a caring, personal approach to meeting youth’s basic needs while providing physical and emotional safety. Job Title: Per-Diem Youth Development Counselor Reports to: Residential Life Supervisor; Barbara Blum Close to Home Non-Secure Placement Location: 480 Vermont Avenue, Brooklyn NY, 11207 Hours: 20/hours Non-Exempt. Position requires staff to be onsite. Must be available for Day, Evening and/or Overnight Shift. Some weekends will be required. Salary Range: $20-$22 per hour Major Duties: • Provide direct supervision and be accountable for the whereabouts of residents at all times., • Manage residents' behavior; maintain order., • Implement daily living routines, schedules and procedures., • Ensure the safety of the residents and maintain security and high standard of cleanliness throughout the residence., • Provide individual and group counseling for residents and, when appropriate, work with residents' families and participate in youth and family development. Coordinate court ordered visits which includes supervised home visits, day passes and facility visits, etc. (Visits suspended during use as quarantine house.), • Maintain records, logs, reports and adhere to documentation requirements., • Participate in the planning and execution of educational, recreational, and personal enrichment activities., • Ensure the proper care and supervision of supplies and agency equipment., • Participate in ongoing meetings, conferences and training programs., • Interact and communicate with Good Shepherd staff in matters related to, but not limited to, the needs of the residents and the program in general., • Providing safe transportation for residents for court ordered appointments. (Not during use as quarantine house.), • Attend all mandatory training required by DYFJ (Department of Youth Family Justice ) and GSS., • Responsible for adhering to all DYFJ and OCFS regulations., • Effectively use and practice the Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag reviews, treatment planning conferences (or similar), and self-care in the department/program to create a non-violent and trauma-sensitive culture., • Promote and model the seven Sanctuary Model commitments to create a non-violent and trauma-sensitive culture., • Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment., • High School diploma or GED required., • Valid New York State driver’s license required., • Must be able to complete and pass all components of required physical intervention training., • Must successfully complete a pre-hire physical ability test., • Ability to perform physical restraint of youth using approved restraint procedures., • Must be capable of sustained physical exertion and have no limitations on ability to engage in necessary physical intervention activities including but not limited to: standing, twisting, turning, kneeling, and supporting a participant’s body weight., • Must be able to successfully complete state mandated crisis intervention training within two months of hire, • Must successfully complete a pre-hire physical ability test., • Ability to perform physical restraint of youth using approved restraint procedures. Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services. We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.

Job Description Are you looking to make a difference in a child’s life? Do you love helping people reach their full potential? Do you want to feel good about the job you are doing? If you answered yes to all these questions, then we want you to join our team! We are looking for a dynamic and compassionate Youth Development Counselors to work in our Residential Programs. In this role you will take a caring, personal approach to meeting youth’s basic needs while providing physical and emotional safety. Job Title: Youth Development Counselor Reports to: Residential Life Supervisor; Barbara Blum Close to Home Non-Secure Placement Location: 480 Vermont Avenue, Brooklyn NY, 11207 Hours: 40/hours Non-Exempt. Position requires staff to be onsite. Must be available for Day, Evening and/or Overnight Shift. Some weekends will be required. Salary Range: $20-$22 per hour Major Duties: • Provide direct supervision and be accountable for the whereabouts of residents at all times., • Manage residents' behavior; maintain order., • Implement daily living routines, schedules and procedures., • Ensure the safety of the residents and maintain security and high standard of cleanliness throughout the residence., • Provide individual and group counseling for residents and, when appropriate, work with residents' families and participate in youth and family development. Coordinate court ordered visits which includes supervised home visits, day passes and facility visits, etc. (Visits suspended during use as quarantine house.), • Maintain records, logs, reports and adhere to documentation requirements., • Participate in the planning and execution of educational, recreational, and personal enrichment activities., • Ensure the proper care and supervision of supplies and agency equipment., • Participate in ongoing meetings, conferences and training programs., • Interact and communicate with Good Shepherd staff in matters related to, but not limited to, the needs of the residents and the program in general., • Providing safe transportation for residents for court ordered appointments. (Not during use as quarantine house.), • Attend all mandatory training required by DYFJ (Department of Youth Family Justice ) and GSS., • Responsible for adhering to all DYFJ and OCFS regulations., • Effectively use and practice the Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag reviews, treatment planning conferences (or similar), and self-care in the department/program to create a non-violent and trauma-sensitive culture., • Promote and model the seven Sanctuary Model commitments to create a non-violent and trauma-sensitive culture., • Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment., • High School diploma or GED required., • Valid New York State driver’s license required., • Must be able to complete and pass all components of required physical intervention training., • Must successfully complete a pre-hire physical ability test., • Ability to perform physical restraint of youth using approved restraint procedures., • Must be capable of sustained physical exertion and have no limitations on ability to engage in necessary physical intervention activities including but not limited to: standing, twisting, turning, kneeling, and supporting a participant’s body weight., • Must be able to successfully complete state mandated crisis intervention training within two months of hire, • Must successfully complete a pre-hire physical ability test., • Ability to perform physical restraint of youth using approved restraint procedures. Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services. We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.

Job Description A Day in the Life of a Business Development Manager A Business Development Manager must have a dynamic blend of strategic planning, relationship building, and opportunity seeking. From the moment the day begins, you are tuned into market trends and potential openings that can help expand the company's reach. Whether it's identifying new prospects, conducting in-depth market analysis, or developing strategic plans to penetrate untapped markets, your focus is always on driving growth. You spend a significant portion of your time building and nurturing relationships with potential clients, partners, and key decision-makers. Through thoughtful communication and a sharp understanding of business needs, you position our company as the ideal partner. Every interaction is purposeful, paving the way for long-term collaborations and new revenue streams. Internally, you collaborate with cross-functional teams to craft innovative solutions that meet the unique needs of each client. You work closely with operations, marketing, and executive leadership to align offerings with market demand and client expectations. Your ability to negotiate contracts ensures that all deals support both client satisfaction and company profitability. Responsibilities: • Deliver exceptional customer experiences with a strong client-focused approach, • Drive sales growth through prospecting, closing new business, and expanding existing accounts, • Develop and execute sales plans to meet or exceed goals, • Build and maintain a diverse network of industry, community, and strategic partners, • Collaborate with National and Regional Sales teams for a cohesive sales strategy, • Utilize Salesforce as the primary sales management tool, • Support collections, RFP processes, and operational commitments to customers, • Participate in recruiting, hiring, training, and personal development initiatives, • 3+ years in solution-based sales or internal sales support, • Proven track record in generating and growing new business, • Strategic sales planning and pipeline management expertise, • Consistently exceeds revenue goals, • Builds strong relationships with senior clients and key decision makers, • Influences strategic alliances and drives business solutions, • Bachelor's degree, preferred, • Valid driver's license required First Onsite provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. First Onsite (and its Companies) participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer's Form I-9 to confirm work authorization. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Third party resume submissions are not accepted. Any resume submitted will be considered the property of THE COMPANY, and THE COMPANY will not be held liable to pay a placement fee. Job Posted by ApplicantPro

Job Description Per - Diem Youth Development Counselors take a caring, personal approach to meeting youth’s daily basic needs while providing physical and emotional safety. Assist youth in learning how to work together to solve problems in positive ways, implement group and individual treatment plans, provide group counseling, help youth develop life skills and develop constructive relationships with youth. Effectively use Sanctuary and Missouri models. Job Title: Per-Diem Youth Development Counselor Reports to: Residential Life Supervisor; Green House Location: 2190 University Avenue, Bronx, NY 10453 Hours: 20 Hours/Week; Non-Exempt Position requires staff to be on-site. Must be available full time for Day; Evening and/or Overnight shift. Some weekends will be required. Salary: $20- $22/hour (Based on relevant experience) Major Duties: • Provide direct supervision and be accountable for the whereabouts of residents at all times., • Manage residents' behavior; maintain order., • Implement daily living routines, schedules and procedures., • Ensure the safety of the residents and maintain security and high standard of cleanliness throughout the house., • Provide individual and group counseling for residents and, when appropriate, work with residents' families and participate in the development and execution of treatment plans which includes supervised home visits, recreational activities, etc., • Maintain records, logs, reports and adhere to documentation requirements., • Participate in the planning and execution of educational, recreational, and personal enrichment activities., • Ensure the proper care and supervision of supplies and Agency equipment., • Participate in ongoing meetings, conferences and training programs., • Interact and communicate with Good Shepherd staff in matters related to, but not limited to, the needs of the residents and the program in general., • Provide safe transportation for residents., • Escort residents to and from court, school and other appointments., • Attend all mandatory training required by ACS and GSS., • Responsible for adhering to all pertinent ACS regulations., • Effectively use the Missouri model of group treatment., • Effectively use and practice the Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag reviews, treatment planning conferences (or similar), and self-care in the department/program to create a non-violent and trauma-sensitive culture., • Promote and model the seven Sanctuary Model commitments to create a non-violent and trauma-sensitive culture., • Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment., • High School Diploma/GED required., • Associate or bachelor's Degree preferred., • Valid New York State driver’s license., • Must be able to complete and pass all components of the program’s designated behavior management/physical intervention training., • Applicants must be capable of sustained physical exertion and have no disability or condition (i.e. heart condition, recent surgery) that would prevent them from participating in physical intervention practice such as standing and kneeling movements to and from the floor, supporting another participant’s body weight, etc., • Bilingual Spanish/English preferred., • Must have a commitment to use The Missouri Model, a group-based rehabilitative and therapeutic approach. General Requirements: All staff are expected to be committed to the mission, vision, and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment. Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services.

Job Description Overview Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. Why Work for GEO: • We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things., • Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful. Responsibilities Role and Responsibilities: You will be responsible for securely transporting detainees between destinations and ensuring that the vehicles used for transportation activities are safe and properly maintained. Your tasks include: • Assisting management when unique or unexpected problems arise while transporting detainees (help develop effective and efficient solutions)., • Reviewing all vehicle inspection reports, developing summaries for Transportation management., • Ensuring that all permits and licenses for assigned vehicles are in order., • Ensuring vehicles have the necessary safety equipment before initiating a trip and notifying the Transportation management if there are problems., • Properly tracking DOT HOS on Electronic Logging Devices., • Participating in interviewing and screening of applicant Transport Officers., • Reviewing all necessary paperwork, ensuring that all reports are turned into the Transportation management according to described policies and procedures., • Ensuring that all missions meet or exceed PBNDS/FBNDS safety measures while transporting detainees. Qualifications Competencies Required: If you enjoy working with many different people, have a cooperative spirit, thrive in a challenging environment, and are comfortable using software for employee supervision, you could be the person we’re looking for. Apply if you meet the following: Minimum Requirements: • High school diploma or equivalent certification required. Possession of applicable state requisites for employment., • Must be at least twenty-one (21) years of age., • A valid “Class B” or “Class C” Chauffeurs Driver’s License (CDL) with a Passenger (P) endorsement., • Eighty (80) hours of verified and certified driver’s training from an approved company trainer and as defined by the U.S. Department of Transportation., • Must possess a State Firearms License., • Must possess a State Security Guard License., • Must have completed an approved training program resulting in a certification of satisfactory completion in Corrections, Law Enforcement, or Military., • Certification in Corrections, Law Enforcement, or Military., • A current driver’s license with no preventable accidents, suspensions for driving convictions, Driving While Intoxicated (DWI) or Driving Under the Influence (DUI) or more than two (2) moving violations on any type of vehicle for the past three (3) years., • Passing a company and Department of Transportation (DOT) drug and alcohol test., • Ability to work overtime frequently., • Ability to travel extended periods of time with frequent overnight stays., • Ability to handle physical and mental stress associated with working extended hours., • Must be able to regularly report to work without being late., • Ability to be physically alert on any shift that is assigned., • Ability to work up to sixteen (16) hours within a rolling twenty-four (24) hour period., • Must be mature, flexible, and able to command the respect and confidence of inmates or detainees and staff and possess a high tolerance to mental stress., • Lift, carry, push, or pull up to 60 lbs. (sometimes more)., • Reach above shoulder level., • Work with machinery.

Job Description Traveling Alarm Technician – Fire Alarm, Access Controls & Low Voltage Systems: This is a travel-heavy role requiring up to 75% travel from your home location. We are hiring motivated, dependable Alarm Technicians to support service, troubleshooting, and specialized installations for fire alarm, access controls, and low-voltage systems in New York, NY, and the surrounding areas. Travel typically occurs in 2–3 week rotations, unless otherwise specified. A company vehicle is provided, and both day and overnight shifts are required—comfort with night work is essential. Technicians in this role will work extensively with fire alarm, access controls, and low-voltage systems in commercial environments. Travel will generally be 4–6 hours from your home, with hotels, fuel, and daily per diem fully covered. We offer competitive compensation, a comprehensive benefits package, and a strong culture built on teamwork, trust, and long-term career growth. If you take pride in delivering high-quality fire alarm, access controls, and low-voltage systems solutions, this role was built for you. Key Responsibilities: • Install, service, troubleshoot, and repair low-voltage systems, including fire alarm and access controls, • Run and terminate low-voltage systems cabling in commercial buildings, including concrete drilling, conduit bending, and pathway installation, • Complete wiring, terminations, and device installations for fire alarm, access controls, and other low-voltage systems in accordance with project specifications, • Install, repair, upgrade, and commission fire alarm systems based on building plans and electrical drawings, • Mount and wire devices such as sensors, panels, readers, and notification appliances for fire alarm and access controls, • Test and verify fire alarm, access controls, and low voltage systems to ensure full operational performance, • Troubleshoot new and existing low-voltage systems installations to ensure functionality, code compliance, and reliability, • Perform inspections and testing to confirm fire alarm and access controls meet local codes and legal requirements, • Collaborate with team leads and project managers to complete low-voltage systems projects on schedule, • Field installation experience within security environments, including fire alarm, access controls, and low voltage systems, • Strong hands-on experience working with fire alarm and access controls in commercial settings, • Ability to work at heights using lifts and ladders, • Proficiency in reading blueprints, floor plans, riser diagrams, and low-voltage systems drawings, • Experience with multiple access controls and intrusion detection manufacturers preferred, • Ability to assist with planning and technical design of fire alarm and low-voltage systems, • Proven installation and troubleshooting experience with fire alarm systems (Bosch, Honeywell, Silent Knight, Kidde, EST, DMP, etc.), • Proven installation and troubleshooting experience with security systems (Lenel, Avigilon, Genetec, Softwarehouse, AMAG, AXIS, etc.), • Strong communication skills when working with customers, project managers, and technicians on access controls and low-voltage systems, • Ability to troubleshoot fire alarm and access controls, both on-site and remotely, • Comfortable using computers, laptops, tablets, and smartphones for low-voltage systems documentation, • Valid driver's license with a clean driving record, • NICET I or higher (strongly preferred), • Comprehensive Medical, Dental, Vision, and Prescription Coverage, • Life Insurance, AD&D, and Long-Term Disability, • Generous Paid Time Off and Paid Holidays, • 401(k) and IRA Retirement Plans with Company Match, • Per Diem for Overnight Travel, • Drive Time and Mileage Reimbursement Joining our team means becoming part of a company that genuinely invests in its people. We believe the best fire alarm, access controls, and low-voltage systems solutions are delivered by technicians who feel supported, respected, and empowered to grow. You'll gain exposure to diverse projects, cutting-edge low-voltage systems, and consistent opportunities to sharpen your skills in fire alarm and access controls. We prioritize safety, teamwork, and long-term career development—offering stability, strong leadership, and a clear path forward for technicians who want more than just a job. If you're ready to elevate your career while working on impactful fire alarm, access controls, and low-voltage systems projects nationwide, this is the place to do it. #SEG3

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking an experienced Business Development Manager, IT Services - Public / Government Sector Vertical to expand and further develop the company’s IT Infrastructure services offering. Reporting to the VP IT Infrastructure Services, the position is responsible for growing IT Services revenue and client growth. The ideal candidate will have 5+ years of relevant IT business development experience with either a technology hardware provider, IT Managed Service Provider or IT Infrastructure Services company that provides technology or IT services to government clients. Prior successful experience expanding offerings with existing clients and generating new revenue. The successful candidate must possess excellent IT technical knowledge, effective influencing and communication skills, and an understanding of government customers and contracting. PRIMARY RESPONSIBILITIES INCLUDE: Business Development • Develop new IT Services business opportunities, primarily in the New York City Metro Area. Expand IT offerings with existing clients, follow-up on referrals and develop business with new clients., • Understand client needs and requirements to position services as a solution to meet those needs., • Grow and expand the company's existing customer base., • Prepare, review and deliver proposals, Non-Disclosure Agreements (NDA), Master Service Agreements (MSA), Statements of Work (SOW) and other documentation to clients or prospects., • Consistently engage with clients in maintaining relationships to ensure high levels of satisfaction., • Assist with hosting quarterly business reviews with clients working to incorporate further IT services offerings.. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, Management Information Systems, Business, Marketing or closely related field. Additional IT certifications and technical sales training desirable., • 5+ years of relevant IT business development experience with government clients in the Public Sector or Federal, State, Local & Education (FED/SLED) vertical. Prior experience working for either a technology provider (Dell, Lenovo, HP, etc.), IT Managed Service Provider or IT Services company working with government clients required., • Demonstrated customer development and relationship-building skills., • Excellent verbal, written, interpersonal and presentation communication skills with clients, team members, technical staff, and management. Able to interface, communicate and build relationships with team members and all levels of management on an ongoing basis and work as a trusted technology professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, presentation preparation and analyses & tracking., • Strong understanding of the latest, best-in-class technologies and protocols including network security (including encryption and authentication technologies), cloud solutions and cybersecurity., • Understanding of government contracting practices, processes and standards., • Key Competencies: Collaborative Work Style, Influencer, Proactive, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Strategic, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects., • Legal authorization to work in the U.S. is required. The company will not sponsor individuals for employment visas for this job at this time. POSITION LOCATION AND TRAVEL REQUIREMENTS: Hybrid role in New York, NY. Must be able to commute 3 days / week into New York City and travel within the greater New York, NY metro area for client meetings and site visits. May attend trade shows or conferences to promote the company's offerings. Minimal overnight travel required. TEAM RESPONSIBILITY: Serve as a key revenue generator of IT Infrastructure services for the company. Collaborate with internal team members and external clients. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • VP, IT infrastructure Services, • Internal Team Members and SME's, • External Clients, Suppliers and Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $100,000 - $130,000, commensurate with experience and qualifications, • Variable Pay: Results-based performance commission / bonus., • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • Government Account Manager, Information Technology, • Public Sector IT Account Executive, • Technology Business Development Manager, FED / SLED, • Account Executive, IT Services - Government / SLED Vertical Company DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job Description Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. Technical Support Engineer at Merge As a Technical Support Engineer, you will be responsible for providing high-quality support to our customers and prospects, including troubleshooting technical issues and assisting with integrating Merge into our customers' products. You'll work closely with engineering and platform teams to debug issues, squash bugs, and prioritize customer requests. The ideal candidate will have a strong technical background with experience with APIs, excellent problem-solving, communication, and customer service skills. Your work as a Technical Support Engineer will be of high value and have a direct impact on the bottom line of Merge's product offerings to our customers, with increased levels of internal and external visibility. What you will do: • Provide top-tier support to customers via online chat, email, Slack/Teams and screen-share meetings., • Troubleshoot technical issues and drive creative solutions to customers in a timely manner., • Contribute to establishing and maintaining the integration of Merge into our customers' product, • Partner with Engineering, Product and Customer Success teams to resolve incidents and advocate for feature requests., • Create and maintain help center guides, runbooks, and internal notes to strengthen our knowledge base., • Help lay the foundation for a successful and rapidly growing support engineering team!, • 2+ years of experience in technical support, customer facing engineering, or solutions engineering roles., • Computer science background or other technical/quantitative orientation., • Excellent verbal and written communication skills., • Strong work ethic, a customer-first mindset, goal-oriented approach, and great attention to detail, • Strong problem-solving skills; experience with scripting for debugging and one-off analyses is a plus., • Prior startup experience is a plus Compensation • The cash compensation range for this role is $120,000 - $140,000, • Unlimited PTO + 10 company holidays, • Quality health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend, • Free dinner when working past 7pm