Agency Operations & Bookkeeping Manager
15 hours ago
New York
Role Overview: Knightsbridge Park is looking for a disciplined, detail-oriented professional to handle the day-to-day administrative, financial, and operational systems of our boutique marketing agency. This is not a "creative strategy" role; it is a vital, hands-on position focused on the accuracy of our books, the maintenance of our benefits, and the consistency of our office workflows. The ideal candidate is someone who values stability and mastery of the role over rapid title progression or team expansion. You are someone that enjoys "getting under the hood" of spreadsheets, ensuring vendors are paid on time, and keeping our administrative systems organized. We are looking for someone who finds satisfaction in high-level accuracy and operational stability. Key Responsibilities Bookkeeping & Financial Coordination • Full-Cycle Bookkeeping: Take over daily data entry, including accounts payable (vendor bills) and accounts receivable (client invoicing), ensuring all transactions are coded correctly in QuickBooks Online., • Payroll Administration: Own the end-to-end payroll process, including calculating commissions/bonuses, managing deductions, and ensuring timely payment via our payroll provider., • Budget & Expense Control: Reconcile all agency credit cards and employee expense reports; monitor client media budgets in Airtable to ensure we are pacing correctly against estimates., • External Liaison: Serve as the main point of contact for our external CPA firm, providing them with "clean" books for the month-end close and year-end tax filings., • Financial Reporting: Generate weekly cash-flow snapshots and monthly P&L reports for Leadership, providing context on any significant variances. Benefits & Insurance Administration • Benefits: Act as the internal point person for health insurance and 401k enrollment. You will manage open enrollment periods and assist new hires with benefits onboarding., • Insurance & Compliance: Manage renewals for General Liability, E&O, and Workers Comp insurance. Ensure all corporate filings and renewals are handled ahead of deadlines. Office & Systems Maintenance • Process Documentation: Maintain and update our SOPs (Standard Operating Procedures). We need someone who ensures the "Company Handbook" is accurate and followed., • Software Admin: Manage seat licenses and access for our tech stack (Google Workspace, Airtable, Slack, etc.)., • Documentation: Maintain a clean, audited digital filing system for all legal, HR, and financial documents. General Operations • Onboarding: Facilitate the administrative side of hiring (IT setup, contract signing, and systems training)., • Vendor Relations: Manage relationships with the landlord, utility providers, and software vendors to ensure service continuity. Qualifications • Relevant Experience: 5+ years in an Office Manager, Bookkeeper, or Business Administrator role. Experience in a professional services or agency environment is a plus., • Technical Skills: High proficiency in QuickBooks Online and Excel is non-negotiable. Experience with Airtable or similar database tools is preferred., • The Right Mindset: You prefer a "steady hand on the wheel" approach. You are organized to a fault and frustrated by messy folders or unmapped processes., • Communication: Clear, professional, and direct. You can explain a billing discrepancy to a client or a benefits package to an employee with ease., • Salary Range of $75,000 - $95,000 depending on experience