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Job Description Director of Employee Relations (ER) 📍Hybrid Role (Onsite/Remote) | Los Angeles California, San Jose California, or New York New York At SPS, we believe in the "Power of Possibility" creating meaningful workplace experiences that elevate organizations and the people who power them. We are seeking a strategic, experienced, and people-centered Director of Employee Relations to lead our ER function across a dynamic, multi-state environment. This is an exciting opportunity for a seasoned Employee Relations leader who thrives at the intersection of compliance, culture, and business impact. If you are a confident advisor, a thoughtful investigator, and a steady leader who can navigate complex employee matters with professionalism and care in which this could be your next chapter. Position Overview The Director of Employee Relations is responsible for leading SPS's Employee Relations strategy and execution across multiple states. This role ensures compliance with federal, state, and local employment laws, provides expert guidance on workplace matters, and partners with leadership to foster a fair, respectful, and compliant work environment. This position requires expertise supporting both frontline/operational employees and corporate staff, along with experience leading a small team. This is a hybrid role, the ideal candidate is to perform in office duties in one of these areas of their choosing: New York NY, Los Angeles CA, or San Jose CA. Hybrid refers to some in-office presence will be required based on business needs. Key ResponsibilitiesEmployee Relations Leadership * Provide expert guidance and oversight on employee relations matters, including investigations, corrective actions, performance management, and terminations. * Lead and develop ER/HR team members handling day-to-day employee relations issues. * Exercise sound judgment, discretion, and independent decision-making in sensitive and high-impact matters. * Serve as a trusted advisor to leadership on complex workforce concerns. Investigations & Legal Compliance * Conduct and oversee thorough, compliant workplace investigations. * Ensure adherence to federal, state, and local employment laws across a multi-state workforce (including CA and other key jurisdictions). * Prepare the organization for employment-related matters such as claims, agency inquiries, and litigation in partnership with counsel. * Mitigate risk through proactive guidance and strong documentation practices. Policy Management * Develop, review, and maintain employment policies and practices aligned with legal standards and operational best practices. * Deliver training and guidance to leadership teams on policy interpretation and compliance expectations. Program Oversight * Partner with the Benefits Manager to support SPS's Injury and Illness Prevention Program. * Support and advise on Diversity & Inclusion initiatives and best practices. * Oversee pre-employment background check processes and ensure full compliance with applicable federal and state regulations. Strategic HR Advisory Support * Act as an advisor across Compensation, Benefits, Talent Acquisition, Health & Safety, and broader HR programs. * Partner with business leaders to align ER strategy with company growth and operational goals. Qualifications * Minimum of 5 years of progressive experience in Employee Relations within mid-sized to large, multi-state organizations (fast-growing environments preferred). * Prior experience in retail, hospitality, facilities management, or service-based industries is a plus. * Strong working knowledge of employment laws across multiple states, including but not limited to CA, OR, WA, NV, NY, TX, and IL. * Demonstrated expertise in conducting workplace investigations and managing compliance matters. * Experience supporting both hourly/frontline and corporate workforces. * Technical proficiency with Microsoft Office Suite and HRIS systems. * Excellent written and verbal communication skills. * Ability to remain calm, professional, and solution-focused in high-stress situations. Preferred Competencies * Results-oriented with exceptional organizational and problem-solving abilities. * Ability to work independently while also serving as a collaborative partner to leadership. * High level of integrity, discretion, and professionalism. * Deep understanding of HR principles, labor/EEO laws, fair pay practices, and state-specific regulations. * Strong business acumen with the ability to balance risk mitigation and operational practicality. • Knowledge of Canadian employment and labor laws including but not limited to Ontario, British Columbia, and Quebec.Physical & Travel Requirements Ability to perform general office tasks requiring fine and gross motor skills. * Ability to sit, stand, and walk for extended periods. * Must be capable of effectively working from home and collaborating with a remote team. * Some in-office presence required in the North America (predominantly New York City NY) based on business needs for travel. • This hybrid role will work in our New York City Office. SPS North American Headquarters is located in New York City; the role must be open to working across North American time zones as needed. * Travel to SPS work sites may be required based on business needs. Why Join SPS? At SPS, we don't just solve workplace challenges we create environments where organizations and people thrive. If you're energized by solving complex employee relations matters, influencing leaders, and building compliant, people-focused workplaces, we invite you to bring your expertise to a company built on the Power of Possibility. We encourage candidates to review all our job listings and learn more about SPS at our company website . This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$120,000—$140,000 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionOriginally founded in 1991 as Harlem RBI, DREAM has grown to annually serve more than 2,500 youth across East Harlem and the South Bronx through a network of seven PreK-12, extended-day, extended-year DREAM Charter Schools and community sports-based youth development programs. Through our commitment to rigorous academics, social-emotional learning, deep family and community engagement, and health and wellness, we create lifelong learners who are equipped to fulfill their vision of success in and out of the classroom. We dream big, as well, with an aggressive five-year plan to expand to serve 3,500 students across seven schools—growing our organization’s impact and leveling the playing field for all children. To learn more, visit wearedream.org. DREAM (formerly known as Harlem RBI), is seeking individuals to deliver academic enrichment courses at its summer program for middle school youth, DREAM University (DU). DU is a 5-week program designed to provide scholars academic and recreational opportunities that will help them continue to build the educational, health & wellness and social-emotional skills needed to position them to successfully enter the upcoming school year. The schedule includes components focused on SEL development, academic support and sports/recreational activities. All DU Summer Math Teachers will report to the Summer Math Academic Dean. Responsibilities • Implement 6th, 7th, or 8th grade math curriculum in an engaging way, modifying it to meet the needs of diverse learners;, • Supervise and manage students at all times using positive discipline techniques and proactive interventions to ensure physical, emotional and internet safety;, • Collaborate with the Program Team to help youth build social-emotional skills in areas such as teamwork, conflict resolution and self-esteem;, • Model and encourage positive participation in all daily activities;, • Lead a daily team meeting with students and assume advisor responsibilities with family outreach and student accountability tracking;, • Participate in external professional development and coaching meetings regularly., • If assigned a Floater role, the teacher will substitute for other teachers as necessary. On days where subbing is not required, teacher may be assigned to co-teach / parallel teach, or pull small group for intervention/reteach/tutoring, etc.Qualifications, • Bachelor’s Degree required, Masters in Education preferred;, • Experience as a middle school math teacher, strongly preferred;, • Ability to plan engaging and developmentally appropriate lessons;, • Experience facilitating groups of adolescents;, • Ability to take initiative and maintain flexibility;, • Willingness to work in a team environment and meet high expectations for students and staff;, • Deep embodiment of DREAM’s mission and values;, • Must be able to work in-person at the program site during program hours;, • A strong belief in the mission and values of DREAM, including the desire to make a difference in the lives of our students, families, and community.Commitment, • Start date: 6/22/2026, • End date: 7/31/2026, • Days & hours: Monday-Friday, 8:00 AM - 1:00 PMLocation, • This position will work at one of DREAM's three campuses:, • East Harlem: 1991 2nd Avenue, New York, NY, • Highbridge: 1162 River Ave, Bronx, NY, • Mott Haven: 20 Bruckner Boulevard, Bronx, NYBenefits, • DREAM offers the following benefits to our part-time employees:, • 403(b) retirement plan, with employer matching up to 4% after one year of employment (12-month continuous period) in which you work a minimum of 1,000 hours;, • Disability benefits;, • Referral bonuses;, • Access to our Employee Discount Program, offering savings on travel, entertainment, retail, and more;, • High-performing part-time staff have the opportunity to apply for the DREAM Teaching Fellowship, through which they can earn a Bachelors or Masters degree and become full-time teachers at DREAM.Compensation

Job Description Job description: We are hiring an Automotive Express Lane Advisor to join our fast-paced service team. We seek a motivated, professional, and customer-focused individual who excels at communication, organization, and delivering efficient, high-quality service for customers who need quick maintenance and light repairs. Compensation: $700/week Plus Performance Bonus Base Schedule: 5-day work week, including Sundays, with Saturday's and one weekday off About the Role As an Express Lane Advisor, you will be the primary point of contact for customers using our express service for oil changes, inspections, tire rotations, and other routine maintenance. You will greet guests, document vehicle needs, provide clear time and price estimates, and coordinate with technicians to ensure fast, accurate service. Success in this role requires strong interpersonal skills, a focus on efficiency and customer satisfaction, and the ability to manage multiple quick-turn service orders while keeping accurate records in the DMS/CRM. What We Offer * Opportunities for advancement (we promote from within) * Employee discounts * 401(k) * Health, dental, and vision insurance * Professional development and OEM training * Performance-based incentives and bonus opportunities Responsibilities * Greet customers promptly and professionally; listen to and document express service needs * Provide accurate time and cost estimates for express services and clearly explain recommended work * Schedule and manage express service appointments and lane workflow to maximize throughput * Coordinate with technicians and parts to ensure timely completion and quality control * Maintain accurate repair orders, customer communications, and status updates in the DMS/CRM * Process payments, warranties, and service forms following dealership procedures * Follow up with customers to confirm satisfaction, promote maintenance plans, and encourage return visits * Meet or exceed individual and department performance goals, including efficiency and customer satisfaction metrics * Perform additional duties as assigned to support express lane and service department operations Qualifications * High school diploma or equivalent; technical schooling or ASE education is a plus * Previous experience in express lane, service advisor, quick-lube, or customer-facing automotive roles preferred * Excellent verbal and written communication skills with a strong customer-service orientation * Ability to explain services clearly and professionally to customers * Proficient with computers, DMS/CRM systems, and basic office software * Detail-oriented, organized, and able to manage multiple quick-turn priorities in a fast-paced environment * Professional demeanor, problem-solving mindset, and ability to work as part of a team * Valid driver’s license and acceptable driving record * Bilingual skills are a plus but not required Our dealership is an Equal Opportunity Employer and maintains a drug- and alcohol-free workplace. All candidates must pass background and drug screening. Job Type: Full-time Work Location: In person

Job Description ABOUT PROJECT HEALTHY MINDS Project Healthy Minds is a mental health tech non-profit startup. We are pioneering a first-of-its-kind model: applying technology to address one of the biggest social issues of our time: the growing mental health crisis. We believe in a simple but profound idea: that it should be as easy to find mental health services as it is to book a flight or a restaurant reservation. That's why we're building the world’s first digital marketplace for finding mental health services that are right for you. To do that, we work with some of the most inspiring and influential leaders in America - business titans, tech entrepreneurs, clinicians and scientists, musicians, artists, athletes, media stars, policymakers, and more. Because we believe that the world's most complex challenges require interdisciplinary teams and solutions. We are backed by a powerhouse of industry-leading Board of Directors and Advisory Council Members who are passionate, hands-on, and dive into the important work with us. Learn more at projecthealthyminds.com and @projecthealthyminds on social. ABOUT THE ROLE WHAT WE’RE LOOKING FOR: We’re hiring an Advocacy Associate who will support the growth of Project Healthy Minds’ programs, campaigns and initiatives, including workforce mental health, sports x mental health, and other cross-functional organizational initiatives. This person should have four superpowers: • Partner Relationship Management – The skill to nurture relationships with corporate partners, brand leads, member companies, and internal stakeholders, serving as a trusted point of contact who understands their unique needs while gathering valuable feedback., • Executive-Level Communication – The talent for creating clear communications for leadership (both internal and external) and developing materials that positively position our advocacy programs to external audiences., • Operations & Systems Thinking – The capability to develop and maintain systems that keep multiple concurrent programs running smoothly – from CRM management to pipeline tracking to event coordination., • Entrepreneurial Problem Solving – The flexibility to troubleshoot unexpected challenges with an innovative mindset, identifying opportunities within obstacles and developing creative solutions that maintain momentum. This role will report to the Director of Advocacy. HOW YOU’LL CONTRIBUTE: Corporate Coalition & Member Engagement • Manage day-to-day relationships with Corporate Coalition member companies – serving as a primary point of contact, addressing questions, gathering feedback, and ensuring initiatives meet their evolving needs., • Support the development and execution of Corporate Coalition strategy, working closely with leadership to implement goals, milestones, and member engagement plans., • Coordinate research activities on recruitment efforts for both member companies and academic partners., • Develop compelling materials for prospective members, including presentations, one-pagers, and other assets that clearly articulate the coalition’s value proposition., • Support the brand partnerships pipeline by tracking outreach, managing follow-ups, and maintaining accurate records in pipeline tools., • Draft and distribute partnership communications, proposals, and follow-up materials., • Coordinate meeting logistics and prep materials for brand partnership meetings., • Establish and maintain operational systems including meeting schedules, documentation of best practices, and partner onboarding processes., • Support Advisory Council engagement on a project-by-project basis, coordinating outreach and tracking advisor involvement., • Assist with event production and logistics for advocacy-related programs, including World Mental Health Day and salon dinners., • Create and distribute coalition and program communications, internal updates, and external-facing content., • Identify and troubleshoot emerging challenges across programs with an entrepreneurial mindset. ABOUT YOU OUR IDEAL CANDIDATE: This role is built for someone with big ambitions. You're looking for the kind of opportunity where the ceiling is as high as your effort and the mission is worth the climb. You want mentorship, exposure, and the chance to prove you can lead – and you're willing to put in the work to get there. • Operationally rigorous – You bring structure to ambiguity and thrive managing complexity. You maintain airtight partnership pipelines, build meeting prep docs that anticipate every question, track follow-up threads across dozens of contacts, and create systems where none exist. Nothing falls through the cracks on your watch. You don’t just manage to-do lists – you build the processes that make entire programs run smoothly. When something breaks, you fix it before anyone notices. When something’s missing, you build it., • Intellectually curious – You’re the person who reads the article, then reads the study it cited. You don’t need to be a clinician, but you have genuine curiosity about how corporate advocacy, workforce mental health, and social impact intersect. You want to understand the “why” behind what we do – not just execute the “what.” You can speak credibly about mental health as both a human issue and a strategic business priority, and you’re always deepening that understanding on your own., • An owner, not a renter – This is the most important mindset we’re looking for. You treat your workstreams like they’re yours – because they are. You don’t wait to be told what’s next; you identify the gap, propose a solution, and drive it forward. You take pride in follow-through and hold yourself to a higher standard than anyone else would hold you to. When leadership is pulled in ten directions, you’re the person keeping things moving., • A polished communicator – You can draft compelling invite copy for a C-suite dinner, prep a one-pager for a Fortune 500 prospect, and send a warm follow-up email to a brand CMO – all in the same afternoon. Your writing is clear, concise, and adapts naturally to different audiences and formats., • An ambitious builder – You’re not just looking for a job but a platform to grow professionally while making an impact. You have entrepreneurial drive and see this role as an opportunity to develop your skills, expand your network, and help build something transformative. WHAT WE OFFER • Competitive compensation, • Competitive medical, dental, and vision benefits, • Paid holidays and generous PTO, • Life insurance, • Short-term and long-term disability, • Spring Health mental healthcare, • Commuter benefits, • Perks at Work, • Experience joining a dynamic start-up environment that is re-writing the playbook for social change in the mental health tech space, • Benefits of joining a close-knit, highly-motivated team with mentorship opportunities from founding leaders, Advisors, and Board members, • Learning & Development opportunities, including free MasterClass subscriptions, • Opportunity to attend inspiring experiences and events with thought leaders, business executives, and iconic speakers across a range of industries, • Add more, just ask! The annual salary for this role is $65,000 to $75,000, depending on experience, skills, and other relevant considerations. EEO Guidelines: Project Healthy Minds is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Project Healthy Minds will provide reasonable accommodations as required by applicable federal, state, and/or local laws, and will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable "Fair Chance" laws. COVID Guidelines: The health and safety of our Project Healthy Minds community is the highest priority. As such, Project Healthy Minds is requiring all newly hired staff members to be fully vaccinated and boosted with an FDA authorized and/or approved COVID-19 vaccine as a condition of employment. Requests for reasonable accommodations for medical, religious, or other reasons will be considered in accordance with applicable law. Due to the high volume of applications received, only those selected for an interview will be contacted. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionWalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation. The CSE will combine advising, implementation experience, customer success engineering, enablement, and proactive engagement to drive adoption, retention, and growth. Proactivity is demonstrated through analyzing reports, leveraging AI insights, and anticipating customer needs. This role bridges the gap between product capabilities and business outcomes, serving as both a trusted advisor and a hands-on resource for strategic initiatives.What You'll Own • Deliver consulting, implementation, and enablement services—guiding customers through best practices, solution design, rollout, and adoption., • Lead strategic projects and initiatives to help customers maximize value and achieve desired outcomes., • Develop and maintain deep expertise in WalkMe products, including platform capabilities, features, and best practices., • Understand each customer’s business case, objectives, and pain points to ensure solutions are tailored for maximum impact., • Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes., • Lead onboarding, configuration, and integration enablement for new initiatives or advanced workflows., • Host enablement programs such as workshops, office hours, and training sessions to accelerate adoption., • Monitor customer health, usage, and workflows to proactively drive adoption and value realization., • Partner with Customer Success Managers (CSMs), Sales, and Product teams to align customer needs with product capabilities., • Create scalable resources such as documentation, guides, and playbooks to strengthen customer enablement and success maturity.What You Need To Succeed, • 3+ years in a customer-facing or strategic enablement role (Customer Success Engineer, Solutions Engineer, Consultant, etc.)., • Proven experience with consulting, solution implementation, and customer enablement., • Basic understanding of CSS, HTML, JavaScript, and APIs., • Strong understanding of SaaS platforms, integrations, and data workflows., • Ability to understand customer business cases and pain points and translate them into effective WalkMe solutions., • Comfortable analyzing reports and leveraging AI insights to proactively drive adoption and maximize customer value., • Excellent communication and relationship-building skills with both business and product stakeholders., • Strong project management and organizational skills., • Passion for helping customers succeed and driving measurable business outcomes.What Sets Us Apart, • At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace., • We seek to hire and develop the best talent, bringing a range of perspectives, experiences and background to the DAP category. This helps us better meet the diverse needs of our global communities and clients with creativity, insight, and market innovation. We welcome and encourage applicants from across different genders, gender identity and expression, sexual orientation, race, age, national origin, citizen status, religion, body size, socioeconomic status, ability, neuro(a)typicality, physical appearance, veteran status or any other characteristic., • We value collaboration and understand the importance of a healthy work-life balance . To support, we offer:, • Flexible Work Arrangements: We offer hybrid and flexible hours to help manage work commitments and personal life effectively., • Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community., • Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering., • Comprehensive Health Care Coverage for our Employees and Families, 401(k) program with company matching (up to $5,000), and a vacation policy to encourage a healthy work-life balance., • WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row!

Job DescriptionCompStak envisions a commercial real estate industry in which accurate and transparent data leads to better, faster deals for everyone. We gather critical information that is hard to access, then make it instantly and seamlessly available to our platform members. Location: Manhattan, New YorkHybrid: Three days in the office, subject to change We are looking for a passionate, results-oriented individual to join our team as a Client Success Manager. At CompStak, our mission is to revolutionize the commercial real estate industry by bringing transparency to our clients. Our Client Success team sits at the heart of this mission. The Client Success Manager is a critical customer-facing role which provides daily support, guidance, and growth opportunities to our customers. As a CSM, you will facilitate exceptional experiences and sustained value for CompStak customers by cultivating a relationship as their trusted advisor and advocate based on proactive account management, promoting customer satisfaction, and upsell/cross-sell/renewal of CompStak products and services. Join us and be a vital part of our continued success!Responsibilities • Proactively manage a territory of assigned CompStak customers to deliver consistent value across the entire customer lifecycle, • Manage the onboarding of new customers; Coordinate and deliver basic and advanced training, while advising customers on best practices, • Gain insight into customer goals and expectations and work to decrease the time-to-value across your portfolio, • Resolve customer issues, collaborate with other CompStak teams; approach all situations with curiosity and creativity, • Build strong customer relationships by maintaining high levels of engagement and communication; lead business reviews based on account segmentation, • Perform data-driven account performance planning and analysis based on customer usage and needs to prioritize opportunity and risk, • Consistently renew and expand customer contracts, meeting and exceeding personal and team goals, • Drive customer advocacy in the form of references, referrals, and case studies, • Actively participate in the evolution of CompStak; serve as the voice of the customer by prioritizing feature requests and platform improvements and insist on excellence in our own Client Success initiatives, • Contribute towards the development of a strong team environment by upholding high work standards, • Go the extra mile to ensure our customers are successful!Skills & Experience, • 3+ years’ experience in Account Management or SaaS Customer Success roles, • A verifiable track record of data driven customer retention and growth through passionate customer service, • Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value, • Energetic and self-motivated; a team player who is also a proactive and creative problem solver, • Ability to manage multiple priorities while maintaining strict attention to details, • Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations, • Familiarity with the commercial real estate industry, • Working knowledge of Salesforce.com, • Undergraduate degree (BA/BS)

Job DescriptionFrom the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value. Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here. By joining our rapidly growing Business Transformation - Banking & Capital Markets practice you will serve as a trusted partner to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that solve today's challenges and set the foundation for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of client delivery. What You'll Do: • Lead end-to-end technology implementations, from requirements gathering and planning through delivery, deployment, and post-production support, within a mid- to large-sized Investment Bank or Financial Services environment., • Own delivery across the full software development lifecycle (SDLC), including coordination of complex system-to-system integrations., • Create, execute, and manage test cases, and oversee all phases of testing including Unit Testing, System Integration Testing (SIT), Regression Testing, and User Acceptance Testing (UAT)., • Partner with business and technology teams to plan and execute UAT, including defect triage, remediation tracking, and formal sign-off., • Manage and coordinate cross-functional development teams, including Full Stack, Frontend, and Backend engineers, ensuring alignment to scope, timeline, and quality standards., • Apply appropriate delivery methodologies (Agile, Waterfall, Six Sigma, or hybrid models) based on project and organizational needs., • Conduct process analysis, develop detailed documentation, and drive continuous process improvements., • Produce and maintain project artifacts including requirements documentation, process flows, test plans, RAID logs, status reports, and governance materials., • Utilize technology and project management tools such as JIRA, Zephyr, GitLab, and Confluence to manage delivery, testing, documentation, and issue tracking., • Lead stakeholder management, including executive-level communication, participation in governance forums, and clear, concise status reporting., • Manage pre-production and production issues, including root cause analysis, escalation, coordination of resolution, and stakeholder communication in high-pressure environments., • Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards., • Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes.What You'll Bring:, • 5+ years in Big Four or equivalent background working at a financial services company or comparable experience working as an advisor to a financial services organization, • Proven experience delivering end-to-end technology initiatives within an Investment Bank or Financial Services organization., • Hands-on experience with test management, including test case creation, execution, defect tracking, and UAT coordination., • Demonstrated ability to manage technical development teams across multiple disciplines (Full Stack, Frontend, Backend)., • Strong understanding of technology delivery methodologies and the ability to adapt them to real-world delivery constraints., • Experience with process analysis, documentation, and improvement, with a structured and detail-oriented approach., • Solid background in system integration projects, coordinating dependencies across platforms and teams., • Proficiency with JIRA, Zephyr, GitLab, and Confluence or comparable delivery and collaboration tools., • Strong stakeholder and communication skills, including experience working with senior and executive-level audiences., • Proven capability in issue management, including escalation, prioritization, and resolution across both pre-production and production environments., • Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation., • Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards.Qualifications:

Job DescriptionBODYROK offers high-intensity, low-impact Pilates workouts that tone, sculpt and redefine your body and mind in just 40-50 minutes! BODYROK is a rapidly growing company looking for like-minded fitness enthusiasts. At BODYROK we are committed to our mission of helping people--team members and members alike--to become the best version of themselves. We're looking for committed and dedicated individuals to help grow our business so that we can share the promise of BODYROK with more people. The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community. As our Studio Advisor, youll generate revenue by developing relationships with potential, new, and existing members to increase membership enrollment and package purchases. Additionally, you are expected to: • Deliver the BODYROK Service Promise; contribute to running a clean, friendly, and well-maintained studio, and execute the team member basics of being on time and complying with the dress code., • Assist members/guests in-person when they are in the studio and over email as inquiries come in., • Keep a clean and orderly studio by maintaining bathrooms, changing rooms, towels/laundry, and trash., • Initiate tasks and perform duties without direction/micromanagement., • Monitor incoming emails and ensure proper check-in procedures are followed.Your earning potential via commission is limited only by your own personal drive and willingness to succeed. This position is an hourly position that provides a base hourly rate plus the potential to earn additional compensation for each sale you complete. No limits, no thresholds: just unlimited commissions. Essential Duties & Responsibilities: • Member and Guest Check-in Compliance, • Greet all incoming members and guests, • Ensure all check-in procedures are followed, • Thank guests for coming as they exit, • Sales, • Create new business internally through member promotions, referrals, and inquiries, • Promote specials to current and future guests, • Reach out to existing and potential members via email for sales opportunities, • Reconcile and report all incoming and outgoing transitions, • Successfully attain personal sales revenue targets, • Customer Service & Operations, • Tour potential members through the studio and connect guests to the facility, equipment, services, and amenities, • Handle member service issues to include: change of address, electronic funds setup or change, and questions regarding billings and payments, • Update Supply Request Log and Maintenance Log (depending on the issue), • Promote and sell merchandise, • Keep the front desk area and entryway clutter-free, orderly and clean, • Perform general cleaning duties to include hourly bathroom room and studio checks, • Follow up with members that have enrolled to ensure we are exceeding expectations, • Provide the highest level of customer service possible when communicating and interacting with guestsQualifications:, • 1-2 years of customer service or sales experience preferred, • 1-2 years MindBody software experience preferred, • Competitive drive to succeed in commission sales and performance-based culture, • Excellent customer service skills, • Knowledge of sales practices and techniques, • Independent, self-starter with strong organizational skills, • Basic computer skills, • Strong communication skills in both oral and written, • Organized and detail-oriented, • Friendly, warm, compassionate, and welcoming personality, • Easy to talk to and comfortable around new people, • Flexible availability early as 5am and late as 10pm - a must, • Must be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays)Certifications / Educational Requirements:, • High School Diploma or GED requiredPhysical Requirements:, • The employee occasionally sits, walks, kneels, and reaches with hands and arms, • Ability to lift and/or move up to 25 lbs.Work Environment:, • While performing the duties of this job, regularly exposed to moving mechanical parts, • The noise level in the studio environment is loud

Job Description Genesis of Englewood, New Jersey is seeking a team-oriented Service Parts Advisor. ABOUT US Benzel-Busch Family of Dealerships is a reputable and authorized family of dealerships dedicated to delivering our valued customers the highest standards of service and quality. Our journey began with a commitment to delivering the pinnacle of automotive excellence. Over the years, we have earned a reputation for offering exceptional vehicles that embody sophistication, performance, and innovation. With Mercedes-Benz, we have set the industry's standard for luxury and engineering. With the addition of our Genesis franchise, we are ushering in a new era of automotive innovation! Genesis represents the perfect fusion of modern luxury and cutting-edge technology. We are excited to offer our customers the opportunity to experience the future of mobility with a brand that redefines what it means to drive in style and comfort. What You’ll Do: • Provide exceptional customer service by assisting customers in identifying and selecting the correct Genesis parts and accessories for their vehicles. This involves addressing inquiries in person, over the phone, or through email and ensuring customer satisfaction., • Place orders for Genesis parts and accessories, either directly from the manufacturer or through authorized suppliers, to maintain an adequate inventory based on dealership demand., • Monitor and manage the inventory of Genesis parts and accessories. This includes tracking stock levels, reordering when necessary, and organizing and storing parts to prevent damage or loss., • Maintain a comprehensive understanding of the Genesis parts catalog, keeping up-to-date with any changes or updates to available parts and accessories., • Develop a solid understanding of Genesis vehicles and their various components. This knowledge is essential for accurately identifying and recommending the right parts for repairs and upgrades., • Provide accurate price quotes to customers, including wholesale pricing for the service department and retail pricing for individual customers., • Monitor the status of customer orders, ensuring that parts are delivered on time. Communicate any delays or issues to customers and service departments., • Maintain meticulous records of all transactions, including sales receipts, invoices, and order forms. Ensure that all paperwork is accurate and properly filed., • Offer technical support and guidance to customers and service technicians who have questions or require assistance with parts installation or compatibility., • Promote special parts and accessory sales, discounts, and promotions to boost revenue. Encourage upselling when appropriate., • Strictly adhere to safety regulations and dealership policies, especially when handling hazardous materials or operating equipment like forklifts., • A high school diploma or equivalent., • A strong understanding of automotive parts and accessories and familiarity with the specific Genesis product line is essential. This knowledge helps in accurately identifying and recommending the right parts for customers., • Exceptional customer service skills are crucial, as Service Parts Advisors interact directly with customers in person and over the phone. Effective communication, active listening, and problem-solving abilities are important., • Proficiency in using computer software for parts cataloging, inventory management, and order processing is often required. Familiarity with dealership management systems (DMS) is a plus., • Service Parts Advisors are responsible for maintaining an organized inventory and managing paperwork efficiently. Strong organizational skills are essential to keep track of parts and orders. Precision is critical when dealing with automotive parts and accessories. Attention to detail helps in accurately identifying and ordering parts and in managing inventory effectively., • While not always a primary responsibility, the ability to promote parts and accessories and upsell when appropriate can enhance the profitability of the parts department., • Service Parts Advisors may encounter complex customer inquiries or issues. The ability to analyze problems and find solutions is beneficial., • Upholding high ethical standards, including honesty and integrity, is essential when handling customer transactions and dealership assets., • You’ll be a part of a premium, award-winning team., • We pride ourselves in creating a friendly, fun, company culture., • Employee perks., • Industry leading compensation plan, • Unlimited growth potential. Excellent Advancement Opportunities!, • Comprehensive training programs to advance your career, • Supplemental Life Insurance and Long-Term Disability, • 401K Retirement Plan with Employer Contributions, • Employee discounts for you and your family!, • Medical and Dental Insurance available, • $22.00 to $42.00 per hour depending on experience Benzel-Busch is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.

Job DescriptionCompany Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. Job Description The Express Service Coach will be responsible for the professional delivery and installation of MSX Express Maintenance prescribed solutions furnished by MSX. The Coach will be responsible for developing and maintaining a direct relationship with specifically assigned dealers, and OEM field organizations where applicable, as well as to assist with Dealer Launch Meetings and Dealer Workshop Meetings. The Coach will be responsible for the following: • Installation and Sustainment of the Basic and/or Advanced Express Maintenance program as outlined in the MSX Express Maintenance program documentation, • Dealership Express Consultations as outlined in the MSX Express Maintenance program documentation, • Dealer remote and in-dealer classroom training as outlined in the MSX Express Maintenance program curriculum documentation, • Dealership staff on the job training as outlined in the MSX Express Maintenance program documentation, • Dealership phone follow-up support, • Timely and comprehensive completion of dealer action plans, • Implement best practice processes within the Express Maintenance operation (customer appointment, customer reception/greeting, workshop scheduling, repair processes, productivity and efficiency, quality control, invoice preparation, customer vehicle delivery, follow up call after repair, etc…)., • Adequate OEM National and Regional personnel contact, • Monthly field detail reports submission, • Weekly time cards and expense reports submissionQualifications The successful candidate will possess at least 7 - 10 years of Dealership or Aftermarket management experience. OEM dealer contact experience is a plus, as well as excellent verbal and written communication skills. This position requires proficiency with Microsoft Word, PowerPoint, Excel as well as navigating internet web based applications. The successful candidate must also reflect an exceptional track record and attributes that includes: • Ability to leverage relationships to identify and sell the business case for change, • Analyzing data from dealer financials and operational assessments to establish improvement action plans, • Implementation of Maintenance advisor selling systems and overall process improvement solutions at the aftermarket or retail level, • Ability to understand, establish and implement effective metrics to keep dealerships focused on growth and ROI, • Demonstrated proficiency with PC applications in a Windows environment, • Ability to train and utilize all aspects of Automotive Tire Sales and automotive Maintenance sales Additional Information The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $65k to $78k based on current experience. MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

Job DescriptionWalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. We are seeking a Customer Success Engineering (CSE) Manager to lead, grow, and enable a high-performing CSE organization. This leader will oversee delivery execution, customer outcomes, capacity planning, and operational excellence — while driving adoption, value realization, retention, and strategic impact across enterprise accounts. The CSE Manager will set the bar for solution advising excellence, evolving a proactive methodology where engineers leverage insights, anticipate risks, reduce escalations, and accelerate customer success. This role blends people leadership, delivery oversight, enablement strategy, and cross-functional partnership.What You'll OwnTeam & People Leadership • Manage, mentor, and develop a team of CSEs — improving technical depth, advising skills, and business understanding., • Build a culture of proactivity, ownership, continuous improvement, outcome focus, and customer value creation., • Ensure CSEs demonstrate core IC competencies: solution advising, implementation, enablement, reporting/AI insight usage, and proactive risk identification., • Run structured coaching, 1:1s, shadow programs, learning paths, and development planning., • Lead hiring, capability leveling, career pathing, and talent calibration., • Drive the hiring and development of a new CSE team in 2026 — building foundational capabilities, onboarding structure, and the operating rhythm for a growing organization.Delivery & Execution Management, • Oversee customer engagements focused on configuration, implementation, enablement, optimization, and ongoing impact delivery., • Maintain visibility into assignment timelines, capacity, blockers, and outcomes., • Ensure best practices in solution design, build, rollout, testing, and production readiness., • Validate that CSEs understand customer business cases and translate them into high-impact WalkMe solutions., • Engage directly with customers — particularly for critical, strategic, or high-risk engagements — to ensure the right plan, approach, and solution has been delivered., • Guide CSEs in delivering workshops, training sessions, office hours, and ongoing learning programs that accelerate adoption and maturity.Customer Value, Adoption & Retention, • Drive CSAT, feature utilization, time-to-value, expansion influence, and renewal outcomes., • Ensure the team monitors usage signals, reports, workflows, and AI insights to identify risks early., • Support escalations for complex or strategic accounts while coaching IC ownership and self-resolution., • Promote a value-focused advising approach rather than task-focused execution.Operational Excellence & Methodology Ownership, • Build and scale playbooks, documentation, frameworks, and delivery patterns for repeatable success., • Reinforce proactive work methodology — structured communication, early risk flagging, mitigation planning., • Optimize tooling, reporting, assignment intake, forecasting, and utilization workflows., • Collaborate with CSM, TAs, Sales, Support, and Product to strengthen cross-functional alignment and execution., • Translate field learnings into product feedback, feature requests, and usability improvement recommendations.Enablement & Scaling Content, • Create and expand knowledge assets: guides, workflows, documentation, best-practice standards., • Support customer and internal enablement programs such as training, workshops, and learning series., • Define skill frameworks, expectations, and development tracks for CSE professional growth.What You Need to SucceedQualifications, • 5+ years in customer-facing technical roles (CSE, Solutions Engineer, Technical Advisor, PS/Enablement roles, etc.), • 2+ years of people management or leadership experience preferred., • Strong technical understanding of SaaS/web technologies (HTML/CSS/JS), integrations, and data workflows., • Ability to understand business needs and translate them into effective WalkMe solutions., • Skilled in report interpretation and AI insight usage to drive decisions and actions., • Excellent communication and stakeholder management across business and technical teams., • Strong organizational skills with ability to manage multiple workstreams and priorities., • Passion for coaching talent, improving operational maturity, and driving measurable outcomes.Nice to Have, • Experience with WalkMe or digital adoption platforms., • Familiarity with SAP, enterprise integration patterns, IDP/SSO configuration, extensions/snippet deployment., • Background in customer enablement, advisory programs, or technical training., • Experience scaling self-serve maturity and knowledge resources.Success in the role, • CSE team delivers consistently and with high quality across strategic work., • Customer adoption grows through proactive insights, advising maturity, and business alignment., • Escalations decrease as risks are identified and mitigated early., • Playbooks, documentation, and repeatable delivery assets reduce variability and accelerate execution., • CSEs operate with proactive rhythm — leveraging data/AI signals to drive outcomes rather than respond to issues.

Job Description Job Title: Client Manager Reports To: Client Director, Managing Vice President, or equivalent senior leadership Position Summary The Client Manager (CM) is a high-visibility operational leader responsible for driving service excellence, staff performance, and client satisfaction across multiple locations within an assigned territory. ⭐ Dedicated to a specific client, the CM oversees multi-level teams, ensures adherence to Service Level Agreements (SLAs), and partners closely with Operations, Finance, HR, and executive stakeholders to deliver seamless, high-quality workplace services. From operational oversight to financial stewardship, the CM is accountable for meeting SLAs, optimizing performance, managing P&L elements, strengthening client relationships, and cultivating a high-engagement employee culture. 🚀 Core ResponsibilitiesService Delivery & Operations Leadership ⚙️ * Ensure excellence in service delivery across all assigned sites. * Own the intake, delegation, execution, and completion of all client requests. * Guarantee all client and organizational deadlines are achieved without exception. * Manage staffing, resources, and technology effectively across all sites. * Ensure SLA coverage, floaters, and staffing partnership with HR. * Maintain a safe, compliant, high-performing work environment. * Document and escalate incidents promptly. * Conduct regular site visits to enforce operational compliance. Financial & Performance Management 💼 * Support leadership in maintaining P&Ls at or above proforma targets. * Oversee payroll, billing, and A/R execution with precision. * Lead monthly budget forecasting and financial review. * Identify opportunities for year-over-year growth. * Optimize profitability, hours, and gross margin. Client Relationship & Engagement 🤝 * Maintain high levels of client satisfaction (CSI). * Lead monthly and quarterly client business reviews. * Serve as a trusted advisor to client leadership. * Drive employee engagement to sustain or improve ESI scores. * Champion the SPS Governance Model for proactive client satisfaction. Talent Leadership & Workforce Development 👥 * Lead and develop multi-level teams across locations. * Set expectations, clarify workflow, and resolve operational issues. * Conduct performance evaluations and maintain employee documentation. * Reduce turnover through coaching and recognition strategies. * Cross-train teams to build capability and bench strength. Operational Excellence & Compliance 🔐 * Enforce policies, KPIs, and SLAs with discipline. * Manage vendor partnerships to ensure contract compliance. * Standardize reporting, metrics, and procedures. * Resolve site and client issues swiftly and professionally. * Lead special projects and operational improvements. * Serve as resource for OSHA, EEOC, and compliance matters. Workplace Experience Leadership 🎉🏢 * Design and deliver innovative workplace experience strategies. * Curate impactful experiences that promote well-being and engagement. * Collaborate with catering/food services and service-line partners on events. * Measure event ROI and produce monthly workplace experience reports. * Oversee Workplace Experience Coordinators including hiring, training, and performance. Communication & Business Partnership * Maintain consistent communication with SPS and client leadership. * Support business development initiatives as needed. * Coordinate travel for team members according to policy. Competencies 💡 * Strong analytical and metric-driven decision-making * Client-obsessed mindset * High integrity and ethical judgment * Exceptional communication and presentation skills * Professional presence and service excellence * Strong organizational discipline * Emotional intelligence and conflict de-escalation * Strategic and creative problem-solving * Ability to manage multiple priorities * Talent leadership and coaching ability * Experience-driven mindset with focus on innovation * Data interpretation and performance insight skills Qualifications 🎓 * High School Diploma required; Bachelor's Degree preferred * 7–10+ years in relationship management and operational leadership * Multi-site management experience strongly preferred * Program/Project Management experience a plus * Proven ability to coach and develop frontline managers * Comfort interacting with C-suite leaders * High proficiency in business technology * Industry-related experience preferred * Strong ethics, professionalism, and client-driven mindset Physical Requirements 💪 * Lift/move 40+ lbs regularly * Push carts up to 60 lbs capacity * Walk, bend, kneel, stand, or sit for extended periods * Operate office machinery * Speak while inputting data * Visual focus and color differentiation required Travel Requirements ✈️ Up to 25% travel required. Other Duties Responsibilities may evolve and additional duties may be assigned as business needs change. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$100,000—$115,000 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description InfoSum is the world’s leading data collaboration platform, providing solutions to the world’s largest enterprises to allow collaboration across data sources and to deliver richer customer experiences that prioritize consumer privacy. Our vision is to unlock data’s limitless potential, by enabling the world’s data to be connected but never shared. As a people-first organization, we can offer you the personal and professional flexibility needed to get the job done, to grow with us, and help challenge the status quo. If you want to work with a business that encourages collaboration, champions the idea that the sum is greater than its parts, then we want to hear from you. About the role In this role, you will be a key technical resource and advisor across InfoSum’s product suite for prospective customers in North America. Your work will include contributing to sales presentations, providing product demonstrations, workflow modeling, solution design, and ensuring our customers fully grasp the value and benefit they can unlock from the InfoSum platform. At the deal close stage, you will partner with our Client Success and Customer Operations team to turn these solutions into reality, providing detailed documentation to guide our Implementation team and providing ongoing technical leadership where required, especially on our most complex and strategically important accounts. We primarily hire for aptitude not knowledge, although we would like to see prior experience in Solutions Engineering. We are open to experience at all levels for this opportunity and we can invest time in training candidates to upskill in areas required. What will I be doing? • Partner with the sales team to pitch InfoSum’s technology to client decision makers (often at C-level) and technical, data and privacy teams, delivering exceptional technical demos and addressing technical and functional questions., • Contribute to the RFI / RFP process for North American prospects in partnership with our product marketing team, writing responses and/or supporting your team as necessary., • Act as a proactive technical subject matter expert and consultant on InfoSum’s technology and capabilities both internally and externally., • Work closely with internal InfoSum teams (Engineering and Product, Customer Success and Support) to create transformative data collaboration solutions for prospects and clients. This will involve solving the biggest industry problems through the application of InfoSum technology, along with 3rd party complementary technologies (e.g. AWS and GCP data solutions) where relevant., • Work with prospects and clients to understand requirements, design, document relevant solutions and develop strategies in partnership with Sales and Customer Success to successfully pitch these solutions, coordinating the delivery of these solutions with client teams and with our internal delivery teams., • Seamlessly connect our technology to the wider martech and adtech ecosystem, partnering with the product team to help manage a program of data platform, CDP, DMP and SSP/DSP integrations and create implementation templates for easy client onboarding., • 2+ years in SaaS pre-sales role., • Previous experience in client-facing technical consulting, solutions architecture, implementation and/or sales engineering within a B2B software, SaaS, martech or data technology business., • Demonstrable knowledge of the inner workings of the marketing and advertising world, and the needs of advertisers, media owners and data companies within it., • Hands-on familiarity with data query languages (i.e. SQL)., • Exceptional presentation skills and communication skills with the ability to engage with and translate between technical experts and key business decision makers., • Excellent long term client relationship management capabilities in conjunction with strong project management skills., • Experience collaborating with engineering, product, and technical operations teams., • Ability to run technical demonstrations of a complex technical platform., • Demonstrable experience in designing and delivering complex solutions for clients, including strong documentation skills (Office 365 or G-suite tools)., • Type Startup personality: smart, ethical, friendly, cross-functional, hardworking and proactive., • Strong critical thinking and problem solving skills -- able to quickly understand and decompose complex questions and concepts. As well as working as part of an amazing, engaging and collaborative team, we offer our staff a wide range of benefits to motivate them to be the best they can be! Here's an overview of everything we offer right now! • Competitive commercial bonus plan, • $100-110k base salary (based on exeperience), • 25 days paid time off (PTO) per year, accrued at 2.1 days per month., • Healthcare benefits, • 401k, • Mental wellbeing and support - professional coaching (via Sanctus) and further mental wellness benefits outlined via the link below. For this role, we would ideally like for someone to be based locally and come into the office 2-3 times a week for team syncs, however, if you require more flexibility, we can discuss a solution that works for everyone.

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us. Renting is one of life’s most critical experiences, yet the process is often slow, opaque, and unfair. We’re changing that by building the first end-to-end platform that turns complex screening into a seamless, high-trust experience for both property managers and renters. We’re growing fast – fueled by $78M in funding from the investors behind companies like Affirm, Gusto, and Uber. With a data-backed product that allows our customers to make smarter, more predictable decisions, and a team dedicated to transparency and precision, we’re not just improving the rental process; we’re setting the new standard for the entire industry. We’re aiming to double our impact this year, and we need builders, thinkers, and problem-solvers to help us scale. If you’re ready to modernize one of the most essential industries, we’d love for you to be a part of it. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for an experienced Enterprise Customer Success Manager to serve as a strategic partner to our largest and most complex clients, while also supporting key mid-market accounts. This person will own the post-sale lifecycle for a portfolio of enterprise accounts, focusing on driving platform adoption, demonstrating value, and fostering long-term partnerships. The ideal candidate is a strategic problem-solver, a skilled relationship builder, and is comfortable navigating the complexities of large organizations. A high degree of ownership, a proactive approach, and the ability to influence key stakeholders are crucial. Fundamentally, this role is about building deep relationships and championing the success of our most strategic customers. This position is NYC-based, with an expectation of working from our New York office 3-4 days a week. While we have a strong preference for candidates in the NYC area, we are also open to considering remote candidates on the East or West Coast. Please note, we are unable to sponsor or take over sponsorship of an employment visa at this time. Where you will make an impact: • Serve as a strategic advisor and primary point of contact for a portfolio of enterprise and key mid-market clients, ensuring they achieve their business outcomes using the Findigs platform., • Develop and execute strategic account plans that drive platform adoption, retention, and expansion opportunities within your portfolio., • Lead executive business reviews (EBRs) and quarterly business reviews (QBRs) with key client stakeholders to report on value, share insights, and align on future goals., • Proactively monitor account health and product usage to identify and mitigate risks, while also uncovering opportunities for growth and expansion., • Partner with Sales and Implementations to facilitate seamless handoffs from the sales cycle and collaborate on renewal and expansion strategies., • Act as the voice of the customer, translating complex client feedback and requirements into actionable insights for our Product and Engineering teams., • Contribute to scaling and refining our customer success practice by helping define playbooks, processes, and best practices for our enterprise segment., • Navigate and resolve complex client escalations with a sense of urgency, collaborating with internal teams to ensure timely and effective resolution., • Mentor and guide members of the Customer Success team, sharing your expertise in enterprise account management.We’d love to hear from you if you have:, • 7+ years of experience in a customer-facing role, with a strong focus on managing a portfolio of large, complex enterprise accounts in a B2B SaaS environment., • Proven ability to build and maintain strategic relationships with senior executives and key stakeholders. A track record of driving product adoption, managing renewals, and identifying expansion opportunities within a client base., • Exceptional presentation skills with the ability to communicate complex concepts clearly and concisely to diverse audiences., • Deep understanding of customer success principles, methodologies, and best practices., • Experience with CRM and customer success platforms (e.g., Salesforce, HubSpot, Gainsight).Strong analytical and problem-solving skills with the ability to navigate ambiguous, complex client situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startup., • Strong communication skills including the ability to translate complex technical issues.Nice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech.What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive OTE + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays.

Job Description Job Title: Budtender (Legal Adult-Use Cannabis Dispensary) Location: Brooklyn, NY Employment Type: Monday - Friday; 8 hours a day Compensation: $17.00/hour About Us We are a licensed adult-use cannabis dispensary focused on delivering a thoughtful, elevated, and compliant retail experience. We are building a team that values professionalism, education, and genuine customer connection. Position Overview We are seeking a knowledgeable, personable, and sales-driven Budtender to join our team. This role is equal parts sales advisor and cashier, responsible for guiding customers through their purchase while ensuring all transactions are handled accurately and in compliance with New York State regulations. This is a fast-paced, customer-facing role where attention to detail, product knowledge, and a strong sense of responsibility are essential. Key Responsibilities • Greet and engage customers in a warm, professional manner, • Educate customers on cannabis products, effects, and safe consumption, • Make thoughtful product recommendations based on customer needs, • Accurately process transactions using the POS system, • Maintain compliance with all NYS cannabis laws, ID verification, and purchase limits, • Keep sales floor and displays clean, organized, and well-stocked, • Support inventory processes, including restocking and product checks, • Work collaboratively with team members and management to ensure smooth daily operations, • Must be 21+ years old, • Prior retail, hospitality, or sales experience preferred, • Strong communication and interpersonal skills, • Comfortable working in a fast-paced, high-volume environment, • Understanding of cannabis products and willingness to learn more, • Reliable, punctual, and detail-oriented, • Ability to handle cash and process transactions accurately, • Sales-minded individuals who enjoy helping customers make informed decisions, • Team players who take accountability and communicate clearly, • People who bring positive energy, professionalism, and respect to the workplace, • Opportunity to be part of a growing, licensed cannabis business, • Collaborative, team-oriented environment

Job Description Automotive Technicians / Mechanics Wanted! Multiple Positions Available! Light Duty – Full Time Frank’s Truck Center and Frank’s GMC, established in 1930, is an award-winning dealership serving GMC clients with high quality customer service. We're looking for energetic, experienced professionals to add to the growing team in our world-class Service Department.Frank’s Truck Center and Frank's GMC offer quality sales, service and parts and has been family owned and operated for over 90 years. WE'RE SEEKING LIGHT DUTY Technicians WHO ARE MOTIVATED AND DEPENDABLE, ENERGETIC AND WORK WELL IN A FAST-PACED ENVIRONMENT. Our GMC and automotive customers need expertly skilled technicians to service their vehicles!! We are seeking those with a strong service technician background and we are willing to train those who are dedicated to the craft!! Positions available for all skill levels! TOP PAY FOR EXPERIENCED, ASE MASTER CERTIFIED TECHS!!! We offer a full benefits package including: • Competitive hourly salary commesurate with expereince ($20-$40 per hour), • ASE Certifications a plus and can add to salary...Top pay for A-Level Technicians, depending on experience, • Annual union scale salary increases, • Health, Dental, Vision and AFLAC insurances, • 401(k) AND Pension Plan, • Paid Time Off and Sick Time and Holidays, • Uniform Service and Work Boot allowance, • Paid Training and Growth Opportunities, • Closed on Sundays, • Union Shop, • Tool Allowance Some Job Responsibilities are: • The day-to-day duties include diagnosing and preparing vehicles for repairs, performing repair work with the utmost of skill and accuracy and completing all duties in a timely manner., • Perform work specified on the repair order with efficiency and in accordance with dealership, • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment, • Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc., • Communicate directly with the Service Advisor so that customers are informed if any additional service is needed., • Provide an estimate of time needed for additional repairs, • Execute repairs under warranty to manufacturer specifications, • High school diploma or equivalent, • 2-5+ years of Service Technician experience required, • A or B level qualification including Diagnostic, Electrical and Engine Repair a preferred and a PLUS, • ASE Certification preferred and a BIG PLUS, • Technical Training preferred and a PLUS, • GM Training a PLUS, • Dexterity, requiring a steady hand, excellent hand-eye coordination, • Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment, • Ability to learn new technology, repair and service procedures and specifications, • Ability to lift 50-75 lbs. or more with or without assistance, • Ability to work independently and as part of a team, • Basic written and verbal communication skills, • Valid driver's license and clean driving record, • Ability to work in a shop environment that is effected by frequently changing temperatures., • Excellent customer service skills and basic computer competencies About us Frank's Truck Center has been family owned and operated for over 90 years. We are a proud GMC franchise in addition to representing Hino, Freightliner & Isuzu commercial trucks. Our dealership is located in Lyndhurst, New Jersey and also has service, parts & financing departments on site. We specialize in commercial trucks and have a large commercial truck parts department that serves New Jersey, New York City and more. We are an equal opportunity employer and drug-free workplace. Frank’s Truck Center prohibits discrimination and harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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