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Job DescriptionDescription: ABOUT ETRO ETRO is a fashion house that has defined Italian style around the world since 1968. From research into textiles and attention to detail, ETRO creates luxury clothing and accessories for men and women, where passion for travel and sartorial tradition are the key concepts of every collection. SCOPE The Client Advisor / Key Holder at ETRO is responsible for daily floor supervision of the sales team ensuring great client experiences and thereby driving sales goals attainment and providing real-time performance coaching to drive the overall Etro Experience. He/she is a sales professional in the luxury goods sector and applies this professionalism in promoting the corporate image, in being an authority on the ETRO product as well as in customer satisfaction and loyalty. Moreover, he/she collaborates in achieving the quantitative and qualitative objectives for the Store. RESPONSIBILITIES • Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client, ensuring that every interaction with a client is memorable, • Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs, • Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Etro experience in line with brand strategies, • Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to clients, • Drive partnership on the selling floor between sales associates, stock associates and operations team, • Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions., • Partner with SM to take ownership of Etro's training within the store. Use morning huddles and weekly meetings to constantly reinforce key elements of the Etro Experience through role-play, providing tips and talking through difficulties of individual associates, • Partner with store management to drive goal expectations throughout store., • Resolve difficult customer issues and escalate to management when necessary., • In absence of store management, responsible for processing post-void transactions, authorizing promotional discounts and employee sales, • Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level., • Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations, • Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures, • Additional duties as requiredRequirements: EDUCATION AND EXPERIENCE • Undergraduate Degree or equivalent experience, • Proficient in Microsoft Office Suite, with strong Excel and Outlook skills, • Ability to react quickly within a fast-paced environment, • Strong communicator with proven ability to interact on a professional level with internal and external individuals, • Ability to build positive, inclusive, and respectful relationships, • Self-motivated, proactive thinker who takes ownership & accountability for actions and outcomes, • Proven ability to drive results, • Excellent organization skills, • Understanding of sales analytics and key performance indicators, • Wide client network and proven sales record The pay range for this position is $23.00 - $28.00 per hour, based on qualifications and experience. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact .

Job DescriptionSamba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. This Sales Engineer will play a key role in driving Samba TV’s sales and revenue efforts by combining technical expertise with consultative selling strategies to position our enterprise products as trusted solutions for clients. This individual will empower sales teams to close deals effectively while emphasizing the measurable value of Samba TV’s offerings in Media Activation, TV measurement, planning, tune-in analysis, and outcomes-based strategies. This role requires a balance of technical skill, consultative sales ability, and a client-focused approach. The ideal candidate will be instrumental in shaping sales conversations, demonstrating how Samba TV’s products solve critical business challenges and deliver ROI while building strong client relationships. WHAT YOU'LL DO * Sales Enablement • Build collaborative relationships with enterprise sales teams as a trusted resource for product and technical expertise., • Enhance sales opportunities by joining first-contact client meetings to present all Samba solutions in a trusted, consultative manner and being able to hone in on the correct product solution, whether that is a measurement use case or data licensing opportunity., • Actively participate in the entire sales cycle, from discovery to closing, leveraging deep knowledge of Samba TV’s offerings to articulate value and drive decision-making., • Promote Samba TV’s products with a sales-focused mindset while maintaining trust by aligning solutions to genuine client needs.Client-Centric Problem Solving, • Serve as a trusted advisor, analyzing clients' needs to recommend the best Samba TV products and demonstrating how they deliver results., • Be able to probe a client's business challenges and innovate Samba’s enterprise data solutions or measurement solutions to fit and overcome those challenges, such as recommending tune-in or TV outcomes-based solutions., • Simplify complex technical concepts for non-technical audiences while providing in-depth explanations to technical stakeholders when needed., • Address technical challenges collaboratively with Product and Engineering teams, ensuring smooth implementation and seamless client experiences.Technical Expertise and Measurement Insights, • Leverage expertise in media measurement tools, TV tune-in metrics, and outcomes-based analytics to craft technical solutions that demonstrate Samba’s ability to drive success., • Utilize knowledge of APIs, clean rooms, SQL, Python, and cloud platforms like AWS, Azure, or Google Cloud to tailor solutions to client needs., • Ensure Samba’s products integrate smoothly with client systems while highlighting their role in achieving key measurement outcomes.Strategic Sales Contributions, • Identify opportunities for upselling and cross-selling Samba TV’s products, using data insights to guide sales strategies., • Partner with internal teams to align product offerings with market needs, contributing to go-to-market strategies that emphasize measurable client benefits., • Analyze customer feedback and market trends to inform product improvements and refine solution delivery.Collaboration and Communication, • Work closely with Sales, Product, and Marketing teams to align strategies and ensure consistent messaging around Samba TV’s value propositions., • Act as a bridge between technical teams and clients, facilitating clear and effective communication to meet client expectations., • Represent Samba TV at client meetings, industry events, and strategic discussions, advocating for our capabilities in trusted and outcome-driven selling.WHO YOU ARE, • 5-8 years of experience in roles such as Sales Engineering, Product Management, or a related field in AdTech, Measurement, or MarTech., • Strong expertise in media measurement, TV measurement, and data services., • Hands-on experience with tools and technologies, including SQL, APIs, ETL workflows, and cloud computing platforms., • Exceptional presentation, communication, and interpersonal skills, with a knack for simplifying technical concepts., • Proven ability to pitch, sell, and negotiate with technically minded stakeholders.Personal Attributes, • Trusted Partner: A natural collaborator who sales teams trust to enhance client interactions and increase deal success rates., • Solution-Oriented: A proactive mindset, capable of identifying challenges and crafting tailored solutions., • Approachable & Friendly: Builds rapport effortlessly with internal teams and clients, fostering a positive and productive environment., • Adaptable: Comfortable navigating changing priorities and market conditions., • Collaborative: Thrives in cross-functional teams and builds strong relationships with internal and external stakeholders.Education, • Bachelor’s degree in Business, Engineering, Marketing, or a related field. An MBA or advanced degree is a plus. #li-ah1Samba TV expects to offer a base salary between $150,000 - $165,000 USD per year for roles to be performed in New York or California; actual base salary offered will depend on various factors including but not limited to location, experience, and performance. Base salary is just one component of Samba TV’s total compensation package for employees. Other rewards may include an annual bonus opportunity, short-term incentives, and long-term incentives. In addition, Samba provides health insurance, wellness offerings, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO), and other employee benefits.Samba TV is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba TV may collect personal information directly from you, as a job applicant, Samba TV may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy. For residents of the EU , Samba Inc. is the data controller.

Summary The Cybersecurity Incident Response Team Lead is a leadership role responsible for leading and enhancing the bank’s Security Operations strategy. The Cybersecurity Incident Response Lead will oversee the incident response and threat intelligence programs to safeguard critical assets and data. The ideal candidate will combine technical expertise, operational efficiency, and a strategic mindset to mitigate risks and ensure compliance with regulatory requirements. This role requires exceptional leadership, technical skills, and communication skills to drive cross-functional collaboration and instill a culture of security across the organization. Key Responsibilities • Strategic Leadership, • Develop and execute a comprehensive security operations strategy aligned with the bank's risk appetite and business objectives., • Provide thought leadership on emerging cyber risks and recommend proactive measures to mitigate them., • Serve as a trusted advisor to executive leadership, management committees, and the board on cyber risk issues., • Define, maintain, and report operational metrics to evaluate Security Operations program performance, effectiveness, and adherence with organizational and regulatory requirements., • Incident Response and Crisis Management, • Direct and manage Americas Cyber Security Incident Response Team (CSIRT) to ensure timely monitoring, detection, and response to threats., • Lead the development and execution of the bank’s incident response plan and associated playbooks, • Coordinate responses to security incidents, ensuring minimal impact and quick recovery., • Establish and maintain a threat intelligence program to proactively identify and respond to emerging threats., • Process and Technology Optimization, • Evaluate, implement, and optimize security processes and technologies to enhance detection and response capabilities., • Collaborate with IT and engineering teams to integrate security into systems and processes., • Stay updated on emerging technologies and recommend solutions to address evolving threats., • Regulatory Compliance and Audit Readiness, • Ensure adherence to cyber risk management regulations, including FFIEC and other applicable laws., • Represent the bank during regulatory examinations, audits, and executive presentations on cyber risk topics., • Maintain thorough documentation to demonstrate adherence to policies and standards., • Team Leadership and Development, • Build and mentor a high-performing security operations team., • Provide training and development opportunities to ensure team members stay current in the field., • Foster a culture of accountability, collaboration, and continuous improvement Core Competencies • Ability to work at both a strategic and tactical level, focusing on the broader picture while driving execution., • Ability to manage multiple initiatives simultaneously, determine prioritization, and work under minimal supervision., • Awareness of latest Information Security risks., • Comfort working in a highly global, diverse, and hybrid (office and virtual) work environment., • Strong technology, information security, and investigation skills., • Strong communication and documentation skills., • Knowledge of business, regulatory, and compliance requirements in the financial services industry Qualifications/Education Required: • Bachelor’s degree in Cybersecurity, Information Technology, Business Administration, or a related field., • Advanced degree (MBA, MS) is strongly preferred., • Relevant industry certifications (CISSP, CISM, GIAC) are strongly preferred. Experience Required: • Minimum 10+ years of experience in information security or related field., • At least 3 years of experience in a senior leadership role within the banking or financial services industry strongly preferred Competencies Required: • Incident Management: Ability to analyze, prioritize, and manage security incidents effectively., • Strategic Thinking: Ability to align cyber risk initiatives with business objectives, • Communication and Documentation: Strong ensure thorough documentation and clear communications over security operations activities., • Leadership and Team Management: Proven track record of building and leading high performing teams, • Industry Thought Leadership: Recognized as a subject matter expert in the cybersecurity or risk management space, • Regulatory Compliance: Expertise in navigating banking regulations Skills & Knowledge Requirements: • Technical Knowledge: Strong knowledge with information security technologies such as SIEM, SOAR, EDR, NDR, etc., • Investigations: Strong knowledge with leading security investigations., • Cybersecurity Frameworks: Deep understanding of frameworks such as NIST Cybersecurity Framework, • Policy and Procedure Development: Proficiency in drafting and enforcing policies, procedures, and playbooks.

Job DescriptionDescriptionOverview Adult English Language and Literacy (AELL) is the direct service provider of ESOL and adult literacy instruction for the Library. They use professional teachers to offer free instruction to adult patrons in reading, writing, speaking and listening from a 0 to 8th grade level. Through formal classes in language and literacy, as well as elective offerings such as English conversation and citizenship preparation groups, AELL has taken on the charge to expand ESOL instruction in the Library. The Student Mentor works as part of the Intake team that welcomes, orients, assesses and formally registers new students into the program. They are responsible for accurate student information collection and data entry. The Student Mentor is also expected to provide administrative support and complete general office duties as assigned. Key Responsibilities Reporting to the St George Hub Manager and Intake Advisor, the Student Mentor will: • Assists in entering statistical data for all ESOL/ABE classes, • Assists in tracking demographic information for information sessions, • Support a variety of behind-the-scenes tasks, from basic tasks like cutting paper to more involved tasks such as setting up calendars, and producing documents, • Provides overall support across all Libraries in the preparation of materials and event setup (computers, video equipment, room arrangement, etc.) for information sessions, • Assist in the student intake across the Library, greeting new students, and helping direct them through the registration process by signing them in, seating them for the program, acting as translators (if bi-lingual), and making them feel comfortable within a library setting., • Orients students to using computers, the Internet, and educational software, • Enter data into student tracking database (ASISTS), • Administer standardized assessments for language and literacy (after training) TABE and BestPlus, • Help students fill out forms and collect the data necessary to complete the Individual Student Record Form (ISRF), • Monitor student attendance at sites by maintaining rosters, • High School diploma or its equivalentRequired Skills, • Good interpersonal skills including demonstrated ability to work with a culturally diverse adult population, • Successfully demonstrated ability to give clear and concise instructions to a diverse adult population, • Successfully demonstrated computer experience and keyboarding skills, • Successfully demonstrated ability to follow directions and work well independently and as a part of a group, • Successfully demonstrated reliability and flexibility, • Some college, • Bi-lingual (Spanish, French, Chinese, Urdu, Bengali,Arabic, Russian), • Experience training adults in basic computer skills More...Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library’s operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library’s vaccination policy will be provided with additional instructions at the time of the conditional offer. Core Values All team members are expected and encouraged to embody the NYPL Core Values: • Be Helpful to patrons and colleagues, • Be Resourceful in solving problems, • Be Curious in all aspects of your work, • Be Welcoming and InclusivePhysical Duties, • Limited physical effort is required, • Light lifting required, • Lifting up to 40 lbs. Required Union/Non Union Non-Union FLSA Status Non-Exempt Schedule • Tuesday, Thursday 9:00-5:00, Saturday 10:00-3:00, evenings as required

Reporting directly to the Chief Citywide Equity and Inclusion Officer/Deputy Commissioner and functioning as a key advisor on initiatives related to Citywide program development and legislative priorities, the Director of Policy and Program Development will manage the Policy, Program Development Uni

Project Management In coordination with appropriate team members, Mayor's Office Units and City agencies, assist in supporting and monitoring projects, legislation, and policy initiatives to ensure that goals and timelines are met. The Problems You'll Solve The Policy Advisor will support the Chief

As the Accounting Policy Business Advisor, you will provide accounting advisory and consulting services to the business, business finance and financial reporting teams in the Americas region. Communicate US GAAP developments to the Global Accounting Policy and Transaction Policy and Advisory Group t

Job Description New York State Homes and Community Renewal (HCR) is the State’s affordable housing agency, with a mission to build, preserve, and protect affordable housing and increase homeownership throughout New York State. A Civil Service exam is not required for this position. Candidates must meet the minimum qualifications outlined below to be considered. NYS Homes and Community Renewal (HCR) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. HCR is committed to developing a workforce which represents the diverse population of New York State. HCR embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency. DUTIES: The Chief Diversity, Equity, and Inclusion Officer (CDO) serves as a key member of HCR’s leadership team and principal advisor to the Commissioner/CEO on all matters related to equity, access, diversity, and inclusion. This role provides strategic leadership, policy direction, and operational oversight to ensure that HCR’s workforce, housing programs, procurement activities, and community engagement efforts embody the principles of fairness, inclusion, and equal opportunity. The CDO drives a comprehensive DEI strategy that integrates equity and inclusion into every aspect of HCR’s mission. The Chief Diversity Officer will report to the Commissioner with day to day reporting to the Chief Operating Officer/ Executive Deputy Commissioner. Duties may include, but are not limited to: Strategic Leadership and Policy Development: • Advise the Commissioner/CEO and executive team on DEI-related policy, compliance, and organizational culture matters., • Lead the development and implementation of HCR’s Five-Year Diversity, Equity, and Inclusion Strategic Plan, aligning DEI goals with agency priorities and New York State equity mandates., • Ensure that HCR’s DEI policies and practices reflect both the spirit and letter of federal and state civil rights, fair housing, and equal opportunity laws., • Serve as a senior thought partner to executive leadership, ensuring DEI considerations inform policy design, hiring, procurement, and program delivery., • Serve as liaison to statewide DEI initiatives., • Partner with Human Resources to establish equitable practices in recruitment, hiring, promotion, and retention, ensuring that diversity and inclusion are integral to all workforce processes., • Provide executive oversight for the development and delivery of agency-wide DEI training, ensuring alignment with HCR’s mission, values, and compliance obligations., • Collaborate with Labor Relations and HR to maintain a respectful, bias-free, and harassment-free work environment., • Lead initiatives, in collaboration with HR, to strengthen career pathways, mentoring, and leadership development opportunities for underrepresented groups., • Collaborate with HCR’s procurement and development divisions to expand MWBE/SDVOB participation in contracting and construction opportunities., • Oversee agency-wide data collection, analytics, and reporting related to DEI and EEO outcomes., • Analyze workforce and program demographic data to identify disparities and guide corrective action., • Ensure all DEI-related reporting obligations to the NYS Department of Civil Service, Office of Diversity and Inclusion Management (ODIM), and other oversight entities are met in a timely and accurate manner., • Design and oversee systems to monitor and evaluate agency performance in achieving DEI goals across employment, contracting, and community impact metrics., • Prepare and present regular DEI progress reports to the Commissioner/CEO and HCR’s Board. Page Break Qualifications: • Bachelor’s degree required; advanced degree (J.D., M.P.A., M.B.A., or related field) preferred., • Minimum of 7 years of progressively responsible experience in DEI leadership, EEO compliance, or public sector diversity management., • Demonstrated understanding of Federal and State mandates and laws relating to equal employment opportunity and affirmative action dealing with employment in the public sector in New York State. Knowledge of federal and state civil rights, Title VI, MWBE/SDVOB, and Fair Housing laws and regulations preferred., • Demonstrated success in developing and implementing strategic DEI plans and leading cross-functional organizational change., • Experience in data collection/analysis/strategy preferred., • Exceptional communication and interpersonal skills, with the ability to influence senior leaders, foster collaboration, and build trust., • Experience managing diverse teams and complex compliance or programmatic portfolios., • Strategic, systems-level thinker who can translate policy into measurable outcomes., • Politically astute, with skill in navigating multi-stakeholder environments., • Proven ability to drive culture change through partnership and accountability., • Commitment to equity, transparency, and public service excellence.

Job Description Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron's, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.* Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country. • Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron's top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron's to use the ranking in marketing. Please see important information about the ranking criteria methodology here. Job Summary The primary focus of a Client Service Specialist is to provide excellent follow-through and operational support to the Wealth Management team in servicing and delivering on the needs of high-net-worth clients. As a Client Service Specialist, you will have a direct impact on the client experience and are vital to the success of the organization. You will be a member of a dynamic team in a collaborative, client-focused environment utilizing your exceptional organizational, communication and problem-solving skills. Essential Job Functions include: • Responsible for day-to-day operations and administrative support for one or more Wealth Advisor including answering inbound calls and email requests, scheduling and gathering client data for ongoing service processes, • Ensuring all paperwork and procedures for client requests are completed and adhere to compliance requirements, • Coordinating with internal operation departments to ensure client requests are fulfilled, • Managing client deposits, • Maintaining data integrity across all systems and updating as necessary, • Researching client issues in cooperation with back office operation partners, • Some duties can include if appropriate - onboarding new clients, processing transfer paperwork, setting up new accounts while coordinating with the wealth management team, custodians and Envestnet, • High School diploma or equivalent. Bachelors degree preferred., • Five years of job related experience, • Financial services industry required, • Prior experience working in an office environment with a customer service focus helpful, • Notary designation a plus, • Eligible to pursue a CFP designation, • Ability to prioritize in a fast-paced environment while maintain client focus and demonstrating attention to detail, • Enjoy collaborating and building positive relationships internally with co-workers and externally with clients and business vendors, • Excellent verbal and written communications skills a must, • Strong MS Word, Excel, and Outlook skills required; prior use of CRM system (Salesforce) a plus Monday through Friday, 8:00AM – 5:00PM Working Conditions Professional office environment, daytime hours, working inside, standing, and sitting, will be assigned to a work station. Salary: Average annual salary range for this position across our locations is: $40,000 to $80,000. Actual base pay within this range will be based on a variety of factors, including but not limited to the applicant's geographic location, relevant experience, education, skills and licenses/certifications. This position is also eligible to earn incentive compensation through one of Mercer Advisors' incentive compensation programs. Benefits: Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following: • Company Paid Basic Life & AD&D Insurance, • Company Paid Short-Term and Long-Term Disability Insurance, • Supplemental Life & AD Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance, • Three medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan., • Health Savings Account (HSA) with company contributions on a per pay period basis if enrolled in either HDHP medical plan., • Two comprehensive Dental Plans, • Vision Insurance Plan, • Dependent Care Savings Account for child and dependent care., • 14 Company Paid Holidays with a full week off at Thanksgiving., • Generous paid time off program for vacation and sick days, • Employee Assistance Plan, • Family Medical Leave, • Paid Parental Leave (6 weeks), • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (6 weeks) to provide time for recovery, baby bonding, and enjoying your family time., • Adoption Assistance Reimbursement Program, • Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life's challenges and more., • 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match Mercer Advisors provides equal employment opportunity to all applicants and employees without regard to age, color, disability, gender, marital status, national origin, race, religion, sexual orientation, gender identity and expression, physical or mental disability, genetic predisposition or carrier status, or any other characteristic protected by law in accordance with all applicable federal, state, and local laws. Mercer Advisors provides equal employment opportunity in all aspects of employment and employee relations, including recruitment, hiring, training and development, promotion, transfer, demotion, termination, layoff, compensation, benefits, and all other terms, conditions, and privileges of employment in accordance with applicable federal, state, and local laws. If you need an accommodation seeking employment with Mercer Advisors, please email . This email is for accommodation requests only. Accommodations are made on a case-by-case basis. Applicants have rights under federal employment laws: • Family and Medical Leave Act (FMLA), • Employee Polygraph Protection Act (EPPA), • E-Verify, • Right to Work If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy here. CCPA Notice at Collection

Job Description Background It's a great time to join Harri as we revolutionize the hospitality industry with our cutting-edge technology solutions for workforce management. We're an innovative, high-growth company with a global presence, dedicated to building strong partnerships and delivering measurable value to our customers. This is a pivotal moment - not just for Harri, but for the entire frontline industry. We are not merely building AI features; we are architecting a new way to work. Hospitality managers today are drowning in complexity - scheduling, compliance, training, inventory. Agentic AI is the key to moving them from task-masters to team-builders. We are seeking a Vice President, Agentic AI Platform - a strategic product and commercialization leader who can turn groundbreaking AI capabilities into tangible business value. This role is perfect for an executive who has successfully scaled enterprise-grade AI and digital experience platforms—someone who can connect human-centered design with commercial strategy to create meaningful, market-shaping outcomes. What you'll be doing 1. Commercial & Go-to-Market Leadership • Define and own the business and go-to-market strategy for Harri's Agentic AI platform., • Develop pricing, packaging, and monetization models that scale across customer segments., • Partner with sales, marketing, and customer success to enable adoption and revenue growth. 2. Product Vision & Market Alignment • Collaborate with technical product and engineering leaders to translate AI capabilities into business-ready solutions., • Use market intelligence, customer feedback, and design insights to co-create a roadmap that delivers measurable ROI., • Bridge the gap between user needs, technical innovation, and business value. 3. Experience Design & Customer Evangelist • Serve as Harri's chief evangelist for AI - translating complex concepts into clear, outcome-driven narratives., • Champion intuitive, human-centered product experiences that empower frontline managers., • Bring a design-thinking approach to defining how AI assistants seamlessly integrate into the daily workflow of hospitality professionals. 4. Market & Ecosystem Strategy • Conduct competitive and market analysis to inform product direction and identify strategic opportunities., • Build alliances with technology and platform partners to accelerate product adoption and market reach. 5. Leadership & Influence • Inspire and align cross-functional teams around a shared commercial vision., • Proven Product Executive: 7+ years in product leadership, digital strategy, or experience design within enterprise SaaS or AI-driven platforms., • Strategic Innovator: Deep understanding of Generative and Agentic AI with a record of translating technology into scalable business models., • Commercial Strategist: Skilled in go-to-market execution, SaaS and AI commercial modeling, PLG (Product-Led Growth), and portfolio management., • Design-Minded Leader: Background in digital experience design and customer journey optimization, with the ability to marry aesthetics, usability, and business impact., • Consulting-Caliber Communicator: Able to simplify complexity, influence executive audiences, and align diverse teams., • Collaborative & Enterprise-Savvy: Experienced in navigating large organizations, managing stakeholders, and ensuring compliance, security, and change management in enterprise contexts. You will enjoy a full-time position (40 hours per week) based in our New York office. The annual salary for this position is $200,000-300,000 (USD), depending on experience. This role reports to our Chief Product Officer. What will you get in return? Creating an environment which enables our people to thrive is crucial for us. Harri offers a comprehensive compensation structure designed to support you throughout your career here. You'll get: • Competitive salary of between $200,000–$300,000 (USD), • Comprehensive health, dental, and vision benefits., • Generous Paid Time Off (PTO) policy. We’re committed to building diverse talent at Harri and believe our strengths as a team come from having many unique perspectives. We value a healthy, vibrant, and inclusive organization that encourages everyone to be themselves at work. We are committed to valuing diversity and promoting equal opportunities for all and welcome applicants from all communities. Closing Date: 23 November, 2025 We will be reviewing applications on a rolling basis and reserve the right to close applications early.

Job Description At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 6,000 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights. Work alongside Similarwebbers from around the globe who are bright, curious, practical, and genuinely good people. We are looking for a Customer Success Manager to join our Client Services Team. This role will report to our Senior Team Manager, Customer Success. Why is this role so important at Similarweb? The CSM's ability to create relationships with the clients, and help them extract real business value, using Similarweb's platform, is essential to keeping clients engaged with Similarweb for years. • The CSM is in the front line, bringing our platform and data to life for the client Your role as part of the Client Services Team means your daily responsibilities may include: • Lead, manage, and expand long-term customer relationships; focus on understanding the client's KPIs to ultimately drive positive business outcomes, • Act as a trusted partner and advisor to customers by providing actionable insights that will help clients achieve their business goals using our cutting-edge data, • Identify and mitigate churn risks, implementing proactive measures to retain customers and enhance their experience, • Ensure our users are engaged with the platform and understand the value ("the so what?") it brings them towards achieving their goals, • Solid understanding of the digital marketing space and trends, • Client facing experience, • Strong relationship-building skills –the ability to quickly build rapport and establish trust (both internally and with clients), • Analytical and consulting mindset with the ability to turn data into a story, • Experience producing high-quality decks and decks and client-facing materials, • Excellent problem-solving and critical-thinking skills, • Team player who can collaborate effectively with colleagues and business partners The base salary range for this position in New York City is $66,000 to $112,000 + benefits including: medical, dental and vision insurance, 401K plan, potential equity, employee stock purchase plan and paid sick and parental leave. In addition, this position is eligible to participate in the company's sales incentive plan, with a maximum target OTE of up to $140,000, depending upon the final terms of employment and achievement of established targets. Individual compensation is based upon several factors, including qualifications and relevant experience. The base salary range above is for the New York City metro area and could vary for candidates in other locations. Why you'll love being a Similarwebber: You'll actually love the product you work with: Our customers aren't our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said "the product." Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world. You'll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You'll find the resources you need to take the initiative and create meaningful change within the organization. We offer competitive perks & benefits: We take your well-being seriously and offer competitive compensation packages to all employees. We also strongly emphasize community, with regular team outings and happy hours. You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it's Career Week, personalized coaching, or our ongoing learning solutions, you'll find all the tools and opportunities you need to develop your career right here. Diversity isn't just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day. Please note: We're unable to sponsor employment visas at this time. #LI-KZ #LI-Hybrid We will handle your application and information related to your application in accordance with the Applicant Privacy Policy available here.

Job DescriptionPosition Overview I am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public. Do you aspire to some day run your own business, be an advisor looked to in your community, and lead a team? As part of my successful team, I will assist in developing your business leadership skills, industry and State Farm business acumen, as well as sales and marketing experience. This development and mentoring can lead you in the right direction to better prepare you for a potential career as a State Farm agent. As part of this opportunity, you will learn from an experienced agent, see what it's like to run a business and help grow an agency. Responsibilities • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options.As an Agent Team Member, you will receive..., • Salary plus commission/bonus, • Health benefits, • 401K, • Paid time off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement in my agency

Job Description Quality Improvement Advisor - New York State (Statewide) (#R10228) Location: New York State (statewide), covering all NYS counties and boroughs. Employment Type: Part-Time Hourly Rate: $50.00/hour About Greenlife Healthcare Staffing: Greenlife Healthcare Staffing is a leading nationwide recruitment agency dedicated to connecting healthcare professionals with top-tier opportunities. We partner with hospitals, clinics, nursing homes, multi-specialty groups, and private practices to match talented individuals with roles that align with their skills and career goals. Position Overview: The Quality Improvement (QI) Advisor provides QI leadership and technical support to gather, synthesize, and apply information from Component A contractors and health system partners to drive delivery on Component B statewide deliverables. The QI Advisor helps design and monitor quality improvement strategies that enhance the implementation of evidence-based TUD treatment in medical and behavioral health systems and contributes to report writing and contract deliverables standards. Why Join Us? • Competitive Compensation: $50.00/hour, • Work Schedule: Part-time (0.5 FTE) with long-term contract stability (5-year term), • Professional Growth: Lead quality innovation in a major state public health initiative, • Education: Bachelor's degree in public health, health administration, nursing, social sciences, or related field required; master's degree in public health, health services research, or related discipline preferred., • Experience:, • Experience in health care quality improvement, performance measurement, or practice transformation within medical, behavioral health, or population health programs., • Experience working with or supporting health systems, health centers, or community-based organizations on systems change or policy implementation initiatives., • Experience contributing to program reports, grant deliverables, or evaluation summaries for state, federal, or foundation-funded projects preferred., • Technical Skills: Familiarity with evidence-based guidelines for TUD treatment, chronic disease management, or similar clinical quality initiatives., • Soft Skills:, • Strong QI skills, including the ability to use structured improvement methods, interpret basic performance data, and translate findings into actionable recommendations., • Excellent facilitation and relationship-building skills for working with Component A contractors, health system leaders, and multidisciplinary teams across diverse regions., • Strong organizational and project management skills, including managing multiple concurrent QI activities and timelines., • Clear written and verbal communication skills to support report writing, meeting documentation, and the development of user-friendly tools and resources., • Engage regularly with Component A contractors and health care organizations to understand current practices, needs, and progress related to TUD screening, treatment, and systems change., • Plan and facilitate QI-focused meetings, learning sessions, and feedback loops to support alignment between Component A regional activities and Component B statewide strategies., • Design and refine QI approaches (e.g., PDSA cycles, process mapping, run charts) to improve adoption of PHS Guideline system strategies (screening systems, provider training/resources/feedback, and dedicated staffing)., • Coordinate collection, organization, and synthesis of qualitative and quantitative information from Component A contractors, health systems, and statewide partners to inform tools, resources, and policy recommendations., • Partner with the BH SME and other subject matter experts to ensure QI strategies address both medical and behavioral health settings and prioritize health equity for populations disproportionately affected by tobacco., • Contribute to the development of guidance documents, toolkits, and technical assistance resources that help health care organizations integrate TUD treatment into clinical workflows and protocols., • Support tracking of performance measures and progress toward required outcomes (e.g., tobacco use screening rates, TUD diagnosis and treatment, provider training engagement), and assist with preparing data summaries for reports and presentations. Greenlife Healthcare Staffing - Empowering Healthcare Professionals, Enriching Lives.

Job Description Quality Improvement Advisor - New York State (Statewide) (#R10228) • Location: New York State (statewide), covering all NYS counties and boroughs., • Employment Type: Part-Time, • Hourly Rate: $50.00/hour About Greenlife Healthcare Staffing: Greenlife Healthcare Staffing is a leading nationwide recruitment agency dedicated to connecting healthcare professionals with top-tier opportunities. We partner with hospitals, clinics, nursing homes, multi-specialty groups, and private practices to match talented individuals with roles that align with their skills and career goals. Position Overview: The Quality Improvement (QI) Advisor provides QI leadership and technical support to gather, synthesize, and apply information from Component A contractors and health system partners to drive delivery on Component B statewide deliverables. The QI Advisor helps design and monitor quality improvement strategies that enhance the implementation of evidence-based TUD treatment in medical and behavioral health systems and contributes to report writing and contract deliverables standards. Why Join Us? • Competitive Compensation: $50.00/hour, • Work Schedule: Part-time (0.5 FTE) with long-term contract stability (5-year term), • Professional Growth: Lead quality innovation in a major state public health initiative, • Impactful Work: Transform tobacco treatment systems and advance health equity statewide Key Responsibilities • Engage regularly with Component A contractors and health care organizations to understand current practices, needs, and progress related to TUD screening, treatment, and systems change., • Plan and facilitate QI-focused meetings, learning sessions, and feedback loops to support alignment between Component A regional activities and Component B statewide strategies., • Design and refine QI approaches (e.g., PDSA cycles, process mapping, run charts) to improve adoption of PHS Guideline system strategies (screening systems, provider training/resources/feedback, and dedicated staffing)., • Coordinate collection, organization, and synthesis of qualitative and quantitative information from Component A contractors, health systems, and statewide partners to inform tools, resources, and policy recommendations., • Partner with the BH SME and other subject matter experts to ensure QI strategies address both medical and behavioral health settings and prioritize health equity for populations disproportionately affected by tobacco., • Contribute to the development of guidance documents, toolkits, and technical assistance resources that help health care organizations integrate TUD treatment into clinical workflows and protocols., • Support tracking of performance measures and progress toward required outcomes (e.g., tobacco use screening rates, TUD diagnosis and treatment, provider training engagement), and assist with preparing data summaries for reports and presentations., • Assist with drafting sections of progress reports, evaluation summaries, and other contract deliverables, ensuring clear documentation of QI activities and results. Greenlife Healthcare Staffing - Empowering Healthcare Professionals, Enriching Lives. Requirements Qualifications • Education: Bachelor’s degree in public health, health administration, nursing, social sciences, or related field required; master’s degree in public health, health services research, or related discipline preferred., • Experience:, • Experience in health care quality improvement, performance measurement, or practice transformation within medical, behavioral health, or population health programs., • Experience working with or supporting health systems, health centers, or community-based organizations on systems change or policy implementation initiatives., • Experience contributing to program reports, grant deliverables, or evaluation summaries for state, federal, or foundation-funded projects preferred., • Technical Skills: Familiarity with evidence-based guidelines for TUD treatment, chronic disease management, or similar clinical quality initiatives., • Soft Skills:, • Strong QI skills, including the ability to use structured improvement methods, interpret basic performance data, and translate findings into actionable recommendations., • Excellent facilitation and relationship-building skills for working with Component A contractors, health system leaders, and multidisciplinary teams across diverse regions., • Strong organizational and project management skills, including managing multiple concurrent QI activities and timelines., • Clear written and verbal communication skills to support report writing, meeting documentation, and the development of user-friendly tools and resources., • Commitment to health equity, culturally responsive practice, and reduction of tobacco-related disparities across New York State.

Job Description Our Blueprint (Company Overview) At Madison Logic, we turn buyer uncertainty into confident action. Using data-driven insights and strategic expertise, we help marketers align every decision-maker, in every buying group, at every stage of the journey. We meet buyers wherever they are, navigating today's non-linear decision paths to keep marketers ahead. By combining data-rich strategy with multi-channel activation, we show B2B marketers and their agency partners not just what works, but why it works, so growth is accelerated with clarity and purpose. "When ambitious marketers connect with their most elusive buyers to achieve ambitious growth targets, something extraordinary happens." "It's not magic. It's not just logic. It's Madison Logic." Built for Belonging (Why You'll Love Working Here) Here's why you'll love working here: • Access to competitive compensation & benefits that reward your contributions., • Participation in employee recognition programs to celebrate achievements big and small., • Exposure to professional development & learning initiatives to help you build your own path., • Foundation built on values anchored in Accountability, Team, Urgency, Respect, Integrity, and Innovation., • Opportunities for global exposure work alongside talented colleagues across India, Singapore, the UK, and the US, expanding your perspective and network., • Invitations to yearly team offsites to connect, collaborate, and strengthen relationships in person., • Our aspiration: A culture where every person feels confident navigating their unique path and inspired to grow every step of the way., • Our support: Meeting you where you are, empowering your growth with clarity, support, and purpose., • Our promise: Your growth is yours to lead, but never a journey you take alone. Driven to Deliver (What You'll Do) • Understand and document client goals, KPIs, and business outcomes in ongoing collaboration with Sales., • Create and maintain success plans to track progress against client goals., • Provide individualized strategic guidance and proactive, data-driven support to clients to drive progress with ML., • Ensure clients are equipped with clear strategies to meet their business goals and optimize their ABM efforts by leveraging ML data and industry best practices., • Develop and maintain functional expertise in ML solutions, digital advertising, and ABM to provide guidance to clients as a trusted advisor., • Manage process delivery support from ML, including the engagement of other teams and resources as necessary., • Partner with Campaign Operations to ensure that all client campaigns are run successfully, accurately, and on time., • Regularly report on progress, performance, and future recommendations to ensure continuous client engagement and value realization., • In collaboration with Sales, identify and nurture opportunities for account expansion into additional ML products and services that align with client needs and objectives., • 5+ years' experience in Customer Success, Account Management, Digital Advertising, or related disciplines, • Proven understanding of digital marketing or Account-Based Marketing, • A successful track-record in client-facing roles, supporting external customers in a highly professional manner, • Ability to assess quickly what a customer needs and translate that into campaign and marketing guidance, • 3+ years' experience with marketing and sales tools such as CRMs and MAPs, • Analysis, problem solving, and troubleshooting expertise, • Highly detail-oriented, with strong organizational skills and a commitment to accountability, • Ability to multi-task and perform effectively, • Base Salary: $80,000 - $95,000 If you're excited about helping clients succeed, love the idea of working at the forefront of marketing innovation, and want to be part of a team where integrity, respect, innovation, urgency, and accountability aren't just words — they're how we show up every day — then let's talk. Work Environment:We offer a mix of in-office and hybrid working. Remote work arrangements are not available for all positions. Please refer to the job posting detail to determine what in-office requirements apply. Where applicable, hybrid WFH days work must be conducted from your home office located in a jurisdiction in which Madison Logic has the legal right to operate. WFH requires availability and responsiveness on a full-time basis from a distraction free environment with access to high-speed internet. Please inquire for more details.Pay Transparency/Equity:We are committed to paying our team equitably for their work, commensurate with their individual skills and experience. Salary Range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process taking into account the experience, education, certifications and skills required for the specific role, equity with similarly situated team members, as well as employer-verified region-specific market data provided by an independent 3rd party partner.We will provide more information about our perks & benefits upon request.Our Commitment to Diversity & Inclusion:Madison Logic is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of sex, race, color, religion, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status.Privacy Disclosure:All of the information collected in this form and/or by your application by submission of your online profile is necessary and relevant to the performance of the job applied for. We will process the information provided by you in this form, your CV (including physical and online resume profiles), by the referees you have noted, and by the educational institutions with whom we may undertake to verify your qualifications with, in accordance with our privacy policy and for recruitment purposes only. For more information on how we process the information you have provided including relevant lawful bases (where relevant) please see our privacy policy which is available on our website ().

Job DescriptionDescriptionSUMMARY As a member of Mimeo’s Sales team, the Customer Success Manager will manage and develop client relationships, drive customer retention within a specified sales territory, and proactively leverage relationships to identify and pursue new business opportunities in other departments within the territory. The Customer Success Manager will partner closely with dedicated Sales Executives and Service teams to effectively manage customers in their assigned territory throughout their life cycle with Mimeo. This individual will be a subject matter expert capable of driving customer success and desired customer business outcomes. Key ResponsibilitiesKey Responsibilities- Account Management / Retention -50% • Serve as a primary point of contact throughout the customer lifecycle, • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors, • Ensure customers derive maximum value and achieve desired business outcomes with their investments, • Proactively anticipate and identify upcoming needs, • Conduct project discovery/requirements, • Effectively manage customer issues including quality concerns, • Provide effective customer training, • Manage MSA Renewal, • Track and act on Customer Health Scores, • Consistently run successful Executive Business Reviews, • Identify up-sell opportunities within existing customer base, • Maintain accurate revenue forecasts, • Actively prospect and build relationships with new departments, divisions, and business units within existing customer accounts that currently do not utilize Mimeo services., • Develop and execute strategic account penetration plans to identify new use cases and service opportunities outside of the current customer's scope., • Leverage existing relationships with customer stakeholders and executive sponsors as internal champions to gain warm introductions and access to new departmental leaders., • Collaborate closely with Sales Executives to scope, propose, and close new business opportunities identified within the customer's broader organizational territory., • Function as a Subject Matter Expert (SME) to new contacts, showcasing Mimeo's full portfolio of services and tailoring solutions to meet their unique departmental needs., • Contribute to the development of company-wide best practices for customer success, retention, and expansion., • Partner with Solution Engineering team to support and monitor customer onboarding and implementation, • Closely partner with dedicated sales and service representatives to drive customer success and growth, • Act as the voice of the customer internally, providing feedback to Product, Marketing, and Operations teams to inform strategy and continuous service improvement., • Partner with Marketing on customer-facing initiatives such as case studies, testimonials, and marketing campaigns to drive advocacy., • Identify opportunities for strategic service improvements and operational efficiency to enhance the overall customer experience. Skills Knowledge and Expertise SKILLS AND MINIMUM QUALIFICATIONS: • Minimum of 3-5 years of experience, with a proven track record of success in corporate sales or customer success management, particularly to larger, more complex organizations, • Bachelor’s degree preferred, • Mastery of soft skills; like communication, listening and building rapport, • High energy, passionate and self-motivated with a strong work ethic, • Performance and Results Driven, • Improvement-minded; championing ideas and initiatives to help improve Customer Success processes, • Consultative selling experience, • Competitive salary, • Generous PTO Policy, • Internal career advancement opportunities, • 401K is offered after 1 year of service

Job DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Financial Services Representative State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Work with the agent to establish and meet marketing goals., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • Simple IRA, • Salary plus commission/bonus, • Health benefits, • Paid time off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement within my agencyRequirements, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Successful track record of meeting sales goals/quotas preferred, • Excellent communication skills - written, verbal and listening, • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams, • Self-motivated, • Ability to make presentations to potential customers, • Achieve mutually agreed upon marketing goals, • Experience in marketing, • Knowledge of financial services products, • Ability to explain complex financial issues in understandable terms, • Property and Casualty license (must have currently), • Life and Health license (must be able to obtain), • Series 6 and 63 (must have currently), • Must be available to work the following schedule: M- F 9am-5pm. Looking for Securities Licensed Professional. Financial Services Advisor This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Avoq is seeking a Vice President to accelerate our firm’s growth across a diverse grouping of industries, sectors and issues. This hybrid role will be based in our New York office, but we’re open to exploring Washington D.C., New Jersey or Chicago based candidates if experience aligns. WHO YOU ARE • A self-motivated leader and strategic thinker who can bring passion and commitment to clients and team members., • Is energized by the prospect of winning new business and servicing high-profile clients., • Inspires teams to do great work with a need to prioritize, work on multiple issues simultaneously and exceed client expectations., • Provide team leadership and emphasize the empowerment and growth of team members., • Has earned a reputation with clients as a trusted advisor and innovative problem solver., • Secure and support the generation or management of a $500K-1.25M portfolio of business annually., • Lead new business development efforts, including strategy development and management of pitch teams., • Create and lead high-impact strategies for clients and work with account teams to optimize impact and results., • Successfully integrate research, creative, earned, social and paid media, and strategic planning services into communications strategies for new business opportunities and clients. YOUR EXPERIENCE As a qualified candidate, you have experience in all areas below: • Effective at securing new business as a member of a pitch team., • Experience developing, managing and executing strategic paid media campaigns., • Deep understanding of at least one business sector, issue and/or policy/regulatory area (energy expertise preferred but not mandatory) and uses such expertise to raise the visibility of the firm externally (speaking opportunities, op-eds/white paper, etc.), • Leadership and management skills across the firm with account teams and clients., • Ability to manage time across multiple assignments and clients, including new business opportunities., • Expertise in creating comprehensive communications strategies and solutions., • Experience managing public affairs and/or political and issue campaigns in the Northeast with a focus on New York. As an exceptional candidate, you possess many of the following attributes: • Experience developing and leading large-scale communications or campaigns., • Ability to navigate the rapidly shifting news, digital and data analytics landscape, and can creatively apply insights to client situations., • Track record of designing systems and teams that ensure that everyone can thrive., • Ability to grow and expand client relationships and budgets. Benefits Avōq prides itself on the kind of innovation that is only achieved through inclusive collaboration and equal opportunity. Maintaining a diverse staff of first-class talent (including those from BIPOC, LGBTQ communities, and others from historically underrepresented groups), and conferring a sense of value and belonging on each team member is central to our mission as expert communicators and advocates. The salary range for this role starts at $180,000 We offer a uniquely rich benefits package to support our team’s quality of life outside of work that includes: • 100% Company-paid Medical, Dental and Vision insurance, • Paid parental leave, • 401(k) contributions, • Flexible, hybrid work arrangements, • 12 paid company holidays per year, up to 39 days individual paid time off

Job DescriptionAbout GeoComply We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud. Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year. At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down. The Role As a Customer Success Manager, you are at the front-lines of our business, leading the charge in building transformational relationships with our valued customers. In this role, you work to improve the Customer Experience for assigned accounts. You have the primary responsibility of developing and nurturing business and technical relationships with each of those customers, acting as their go-to advisor for removing blockers and optimizing the use of GeoComply’s products and services to drive business results. You also act as a key connection point between the customer and GeoComply, communicating customer feedback and insights to internal stakeholders to drive product innovation, operational improvements and continued customer centricity. Key Responsibilities • Cultivate and sustain business and technical relationships with customers to ensure long-term success through delivering value via our solutions., • Act as the main point of contact and establish a trusted advisor relationship with key customer stakeholders., • Continuously monitor customer health metrics, conducting regular check-ins, business reviews, and reporting., • Drive integrations and lead efforts to onboard new clients and handle aspects such as training, troubleshooting, and product demonstrations., • Analyze data to identify opportunities for customer experience improvements and business growth., • Coordinate all stakeholders to achieve customer goals and best performance metrics to deliver value., • Advocate customer needs/issues cross-departmentally and coordinate with sales, product, and support teams., • Proactively take ownership of customer issues and requests, removing blockers, leading troubleshooting and communicating solutions back to stakeholders., • Maintain and update customer records in the CRM system., • Identify and manage at-risk accounts and develop churn prevention strategies., • Assist in the renewal process and identify upsell and cross-sell opportunities., • Conduct and lead customer training after new product features are released or new products are offered., • Conduct analytics to monitor the success and performance of implemented solutions., • Prepare and coordinate Business Reviews to actively solve customer problems and ensure that they are maximizing their integration with GeoComply., • Develop and maintain a thorough understanding of the company’s products, technologies and systems, processes and overall business requirements, the customer’s structure and use cases, and their laws/regulations and restrictions; continuously interact with colleagues, customers and regulatory bodies., • Lead project management initiatives to facilitate seamless transitions for customers, including migrating customers from one environment to another and guiding customers through the process of rectifying technical issues stemming from integration errors., • Any other duties and responsibilities as may be assigned to you by the company consistent with your position.Who You Are, • Bachelor's degree in Business, Marketing, or related field, • Minimum of 5 years of experience in Customer Success, Account Management, or related customer-facing role, • Strong interpersonal skills with a focus on building customer relationships, • Excellent verbal and written communication skills, • Strong business and technical aptitude with the ability to understand complex business and customer requirements, prioritizing issues and escalating as required, • Ability to analyze data and identify trends, • Experience preparing and presenting reports, data analyses and presentations, • Proficient knowledge of US gaming and sports betting compliance, regulations, and requirements, • Proficiency in using CRM software like Salesforce, HubSpot, or similar platforms, • Highly organized and detail-oriented, • Self-starter with a proactive approach to problem-solving, • Ability to work in a fast-paced, team-oriented environment, • Ability to travel up to 40% of the timeBonus Points, • A history of working effectively in multi-channel, multi-product companies where internal/external bridge-building and partnering is an essential quality Why GeoComply? Joining the GeoComply team means you’ll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture. To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization. Here’s why we think you’d love working with us. We’re working towards something bigWe’ve built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We’re trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets. Our values aren’t just a buzzwordOur values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we’re all proud to be a part of. Learn more, here. Diversity, equity, and inclusion are at the core of who we areIn collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more. Learning is at the heart of our employee experienceAt GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development. We believe in being a force for goodWe profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here. We care about our teamOur GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy. At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program. We value in-person collaborationGeoComply culture thrives on a dynamic mix of in-person energy and independent focus and we champion a hybrid work model that blends the energy of in-person collaboration with the flexibility to work from home. Our 3-day in-office policy fosters teamwork and innovation, while also recognizing the importance of individual work styles and needs. At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities. Creating an accessible interview experience for all candidates is important to us. If you have any requests (big or small) throughout our hiring process, please don’t hesitate to let us know so we can do our best to prioritize your needs. We care about your privacy and want you to be informed about your rights. Please read our Applicant Privacy Notice before applying for the position. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAmalgamated Bank is seeking a Licensed Retail Banking Representative! Under general supervision, but following established policies and procedures, this position will provide potential and existing customers with high quality customer service in a broad variety of activities (including, but not limited to, life insurance products and general banking needs in branch and at off-site events). The Licensed Retail Banking Representative will need to identify customers or potential customers for an in-depth financial review with the dedicated Financial Advisor. This role will be called upon to work both the Teller and Customer Service areas, according to business needs. This role will also support branch management in achievement of Branch performance metrics and participate in Branch campaigns and promotions. Essential Job Functions: Customer Service Duties: • Perform all aspects of opening and maintaining a variety of accounts in accordance with Bank policy and procedures, including but not limited to the Bank’s CIP and customer service policies, • Proactively present and cross sell Bank products, through probing questions and offer appropriate products and services based on customer responses. This is accomplished by utilizing the Client Relationship Notes form with current or potential customers. Participate in Bank promotions and sales campaigns to achieve Branch performance metrics, • Actively promote the Bank and its products and services. This will include setting - up a table outside the branch and handing out information when necessary, • Participate in off-site sales calls, branch networking, and community and CRA activities, • Resolve customer complaints regarding sales, service or account issues. Respond to customer inquiries or complaints in person or over the phone in a professional manner, which may include preparing and submitting written correspondence to respective departments, • Maintain correspondence with customers and back office by following-up to ensure resolution, • Greet customers in a professional manner that creates a welcoming environment; this includes proper acknowledgement and introduction in accordance with Bank policies, • Demonstrate a comprehensive understanding of specific Bank products and services while matching those products and services to individual customer needs, • Review and verify all previous days’ work to ensure accuracy and resolve any discrepancy that may exist; including but not limited to general ledger accounts, • Approve checks (up to authorized limit) using knowledge of account history and account information on file, • Perform various administrative duties as directed by Manager, • Monitor customer preferences to determine focus of sales efforts, • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific bank products including but not limited to Life products and services, • Perform all RBR duties such as issuance of official checks, accept payment for rental of safe deposit boxes, process deposits/withdrawals, cash checks, loan payments, etc., • Assist other RBR’s in balancing daily transactions, verifying tickets and daily balancing of the teller area. Help RBR’s with complex work-related matters (i.e. check cashing), • Research and investigate customer claims in matters relating to transaction discrepancies, in order to help resolve issues for customers in a timely manner, • Assist Officers in performing various Branch functions and Branch reports, as requested, • Render priority services to customers in need of special handling, • Perform various related clerical duties as directed, • Knowledge and compliance with investment guidelines and regulatory requirements, including continuing education and certifications, • Bachelor’s degree or equivalent work experience, • Must have State Life Insurance license, • Three years of branch operations experience and strong aptitude for sales, • Must be flexible to work and/or transfer throughout the network, on an as needed basis, • Strong interpersonal and communication skills to build rapport with prospective and existing customers, • Detailed knowledge of banking procedures, regulations and all Branch related functions and terminal systems Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas.

The Department of Youth and Community Development is the designated Community Action Agency for New York City, and locally administers CSBG funding through Community Based Organizations through the provision of a myriad of services to assist low-income individuals and families to attain the skills,

The Policy Specialist will work under the joint supervision of a primary supervisor, the Programme Advisor, Global Fund Partnership and Health Systems Team, within the HIV & Health Group, with matrix supervision to the Public Finance Team Lead; where relevant, the Specialist will link up with Region

The Strategic Policy Initiatives unit provides support to divisional policy staff by convening a quarterly Policy Collaborative meeting to share updates and bolster cross-divisional policymaking and advocacy collaboration, by serving as a thought partner and strategic advisor to divisions, and by pr

Reporting directly to the Chief Citywide Equity and Inclusion Officer/Deputy Commissioner and functioning as a key advisor on initiatives related to Citywide program development and legislative priorities, the Director of Policy and Program Development will manage the Policy, Program Development Uni

As the Style Advisor, you are an exceptional salesperson who provides outstanding customer service, excels in developing strong, long-lasting client relationships and succeeds at increasing sales volume. Salary and Other Compensation:. This policy applies to all terms and conditions of employment, i

Senior Account Manager: Fintech / Financial Services SaaS, Profitable Startup, Uncapped Earnings! This Jobot Job is hosted by: Patrick Murphy Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $200,000 - $400,000 per year A bit about us: A fast-growing fintech company is transforming how community financial institutions build and deepen member relationships. Their marketing and engagement platform helps banks modernize acquisition, lending, and member growth by replacing outdated CRM tools with intelligent, data-driven infrastructure designed specifically for financial services. They’re profitable, growing rapidly, and backed by a strong client base of over 100+ financial institutions nationwide. Why join us? OTE: $300K+ (uncapped) Benefits: Medical, dental, vision (company covers most premiums), 401(k) with match, PTO In-Office Culture: Fast-moving, collaborative, and ownership-driven environment in New York City Job Details About the Role: The Senior Account Manager will lead and grow relationships with credit union and community bank partners. Ensuring they achieve measurable success on the platform. This is a relationship-driven, post-sale role focused on retention, renewals, and expansion. You’ll work closely with senior leadership across Customer Success, Product, and Marketing to help clients unlock the full value of the technology. Responsibilities: Deepen and expand relationships with existing partners to increase adoption and utilization Act as a strategic advisor to executive teams, helping them translate data into actionable growth strategies Lead renewals, identify upsell opportunities, and manage performance with an ownership mindset Collaborate cross-functionally to ensure client feedback informs future product direction Analyze performance metrics to identify trends and demonstrate ROI You’ll Thrive Here If You Are: A strategic partner who drives business outcomes, not just account maintenance A builder who enjoys creating and iterating new client engagement strategies A collaborative operator who thrives in a fast-paced, high-ownership environment An empathetic communicator who can influence executives and distill complex ideas clearly What You Bring: 5–8+ years in account management, partnerships, or customer success (fintech, SaaS, or financial services preferred) Proven record managing high-value client relationships with measurable expansion or retention results Strong executive presence and ability to communicate with senior decision-makers Excellent written, verbal, and presentation skills Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Under the supervision of the Assistant Commissioner for Community Development, The Senior Advisor will be charged with ensuring that DYCD and the providers community remain in compliance with the terms and provisions of the Community Services Block Grant.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is looking for a Member Engagement Strategy Manager to join our fast-growing Member Marketing team at Spring Health. In this role, you will be responsible for unlocking access, activation, and utilization amongst our most strategic customers by bringing a consultative, data-driven, and highly personalized approach to our member marketing strategy. You will serve as the strategic marketing voice for key enterprise accounts, developing and implementing marketing strategies that directly support member engagement and revenue goals. You will partner closely with Strategic Account Managers, Lifecycle Marketing, Finance, and other cross-functional stakeholders to deliver tailored population-level strategies that scale effectively across our portfolio. The ideal candidate thrives in a fast-paced, outcomes-oriented environment and has a passion for connecting people to mental health care through thoughtful, effective marketing. This is a full-time, New York–based position reporting to the Director, Member Engagement Strategy with an expectation of three days per week in the office. What you'll do: • Partner with Strategic Account Managers and other stakeholders to co-own member marketing outcomes for Spring Health's most high-impact customers., • Develop and deliver personalized, data-informed member marketing playbooks that reflect each customer's unique population needs, benefits ecosystem, and business goals., • Translate complex engagement data into clear, actionable insights for customers, helping them understand what's working, where improvements are needed, and why specific tactics will drive results., • Lead implementation marketing strategy for strategic customer launches—ensuring timely, effective go-to-market execution and driving early enrollment and activation., • Build strategic remediation plans for customers falling short of enrollment or utilization targets; identify root causes and define tactical solutions to get back on track., • Work closely with Member Engagement Strategy, Lifecycle Marketing and Go To Market Operations to deliver personalized strategies at scale., • Operate as an owner accountable for the execution of member engagement tactics across your owned customer book of business., • Act as a trusted marketing advisor to customers, educating them on best practices and advocating for strategies that align to shared success metrics., • Track, report, present, and program manage performance metrics with clarity and consistency, reinforcing the value of Spring Health's marketing approach to both internal and external stakeholders., • Strategic customers meet or exceed member enrollment, activation, and utilization targets within the first 6 months post-launch., • You consistently deliver curated marketing strategies that align with each customer's goals and population needs, and are recognized by stakeholders for driving measurable impact., • Scalable processes and playbooks are developed and adopted across Member Engagement Strategy team., • Cross-functional teams, including Strategic Account Managers and Customer Success, view you as a trusted partner and advisor., • Proactive identification and resolution of performance gaps leads to successful remediation of at-risk accounts., • 6+ years of experience in B2B2C or customer marketing, ideally in healthcare, benefits, or a mission-driven, high-growth environment., • Proven success creating and executing marketing strategies that drive measurable outcomes (e.g. activation, engagement, revenue) for large enterprise accounts., • Strong storytelling and communication skills; ability to present data-driven insights in a compelling, customer-centric way., • Deep empathy for customer and member needs, with a track record of developing nuanced, tailored strategies that consider complex population dynamics., • Highly collaborative and comfortable working cross-functionally with account teams, marketers, and product leaders., • Self-starter with a strong sense of ownership, attention to detail, and ability to navigate ambiguity., • Passionate about mental health and driven by mission-oriented work., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) As a VP Strategic Accounts, Client Success at Maven, you will: • Team leadership and management: Lead, inspire, and mentor a high-performing team, fostering a culture of excellence, collaboration, accountability and continuous learning., • Performance and growth of our global Book of Business: Enrollments, retention, upsells, and advocacy, • Performance tracking and reporting: Define operational metrics for the team, establish a regular business reviews and rigor around KPIs, • Client feedback and insights: Gather, analyze, and leverage customer feedback and insights to identify trends, improve processes, and drive product and service enhancements; champion client priorities with senior leadership, • Optimization of Customer Lifecycle: leverage data and analytics to manage resource allocation, identify needs, and refine our client segmentation service strategy, ensuring we remain effective as we scale, • Client escalation management: collaborate with cross-functional teams to come to quick resolutions that showcase our commitment to member satisfaction, • Strategic client advisor: build relationships with key decision makers and consultants, build and execute a stakeholder engagement strategy, • 15+ years of experience in account management or client services role in digital health, healthcare, benefits or SaaS companies, • Previous experience managing a team of direct reports, with demonstrated excellence in people management, mentoring, hiring, training and onboarding, • Experience serving as a strategic advisor on large, multinational accounts with a strong track record of high client satisfaction, growth and retention, • Experience working in a cross-functional capacity, • Ability to navigate to the best solution in ambiguous situations, getting in the weeds to find the root of a problem, • Strong verbal, written, and presentation skills; ability to communicate clearly and influence internal and external stakeholders, • Strong leadership skills and effective problem-solving abilities; must be able to develop and grow relationships with clients, executive leaders, and internal cross-functional teams, • Strong analytical skills; ability to understand data and present information to clients, • Experience in working with the full lifecycle of customer success post sales (implementation, adoption, product training, renewals, upsells, and account management), • Experience at a digital health company in the health, wellness, or family health space is preferred, • Experience supporting health benefit programs for employers, payers, or channel partners is preferred This role requires active work authorization in the US. Maven embraces a flexible hybrid work model. This role is open to candidates based in the New York Metropolitan area, or remote from within the US [edit by country as needed]. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is looking for a Member Engagement Strategy Lead to join our fast-growing Member Marketing team at Spring Health. In this role, you will be responsible for unlocking access, activation, and utilization amongst our most strategic customers by bringing a consultative, data-driven, and highly personalized approach to customer marketing. You will serve as the strategic marketing voice for key enterprise accounts, developing and implementing marketing strategies that directly support member engagement and revenue goals. You will partner closely with Strategic Account Managers, Customer Marketing, Lifecycle Marketing, Finance, and other cross-functional stakeholders to deliver tailored population-level strategies that scale effectively across our portfolio. The ideal candidate thrives in a fast-paced, outcomes-oriented environment and has a passion for connecting people to mental health care through thoughtful, effective marketing. This is a full-time, New York–based position reporting to the Head of Member Growth, with an expectation of three days per week in the office. What you'll do: • Partner with Strategic Account Managers and other stakeholders to co-own member marketing outcomes for Spring Health's most high-impact customers., • Develop and deliver personalized, data-informed member marketing playbooks that reflect each customer's unique population needs, benefits ecosystem, and business goals., • Translate complex engagement data into clear, actionable insights for customers, helping them understand what's working, where improvements are needed, and why specific tactics will drive results., • Lead implementation marketing strategy for strategic customer launches—ensuring timely, effective go-to-market execution and driving early enrollment and activation., • Build strategic remediation plans for customers falling short of enrollment or utilization targets; identify root causes and define tactical solutions to get back on track., • Work closely with Core Customer Marketing and Lifecycle Marketing to ensure personalized strategies are scalable and executable across teams., • Act as a trusted marketing advisor to customers, educating them on best practices and advocating for strategies that align to shared success metrics., • Track, report, present, and program manage performance metrics with clarity and consistency, reinforcing the value of Spring Health's marketing approach to both internal and external stakeholders., • Strategic customers meet or exceed member enrollment, activation, and utilization targets within the first 6 months post-launch., • You consistently deliver curated marketing strategies that align with each customer's goals and population needs, and are recognized by stakeholders for driving measurable impact., • Scalable processes and playbooks are developed and adopted across Core and Lifecycle Marketing teams., • Cross-functional teams, including Strategic Account Managers and Customer Success, view you as a trusted partner and advisor., • Proactive identification and resolution of performance gaps leads to successful remediation of at-risk accounts., • 8+ years of experience in B2B2C or customer marketing, ideally in healthcare, benefits, or a mission-driven, high-growth environment. Extra bonus if you've had experience marketing to health plan populations, working with health plans, and/or driving member acquisition amongst hard to reach populations., • Proven success creating and executing marketing strategies that drive measurable outcomes (e.g. activation, engagement, revenue) for large enterprise accounts., • Strong storytelling and communication skills; ability to present data-driven insights in a compelling, customer-centric way., • Deep empathy for customer and member needs, with a track record of developing nuanced, tailored strategies that consider complex population dynamics., • Highly collaborative and comfortable working cross-functionally with account teams, marketers, and product leaders., • Self-starter with a strong sense of ownership, attention to detail, and ability to navigate ambiguity., • Passionate about mental health and driven by mission-oriented work., • You have the willingness and ability to travel as needed (approx. 10%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.