Commercial Lines Account Manager
4 days ago
Roseland
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Roseland, NJ! Summary: Provides high quality customer service while assisting in the coordination of services between the client and the insurance company on the most complex accounts with little to no oversight. Participates in strategic planning meetings with clients and assists in the coordination of services between the client and the insurance company. May be solely responsible for the marketing process for more simplified accounts. Provides day-to-day consulting and client advice regarding matters of significance. Delegates to others and responsible for mentoring and potentially supervising the work of others to ensure all tasks are performed in a satisfactory manner by all involved. Essential Duties and Functions: • Develops knowledge of a client’s business and industry and their specific risk profile though their business model, asset portfolio, product and cash flow, loss history, etc., • Accurately reviews and monitors various documents such as certificates of insurance, Auto ID cards, binders, audits, endorsements, renewal information request forms, insurance specifications, proposals, contract reviews, etc. May be involved in preparation of such documents for complex risks. Ensures documents reflect policy coverages as quoted, proposed and bound., • Collaborates in the development of a marketing plan to include creation of insurance specifications, timelines and complete market selections., • Participates in the marketing process. This includes such duties as contacting markets, initiating new business, reviewing quotes, preparing coverages and proposals., • Drives the risk transfer process: binder issuance, policy issuance reviews, service delivery, etc., for accuracy and timeliness., • Develops and maintains client service plans, manages mid-term changes and assists in Stewardship reviews., • Promptly and accurately responds to client, underwriter and internal requests. If responsibilities are delegated, follows through to ensure client received timely response., • Provides leadership to others on team and at company. Typically, responsible for coordination and managing the work of others on the account., • Provide performance related feedback to others and assist them with their professional development., • Assists with new account development, including review of the account to explore possibility of uninsured or underinsured exposures., • Responsible for new client setup and ongoing client maintenance in the appropriate agency management system(s). This includes such duties as: filing documents and updating client information into the policy management system, tracking the status of open items, etc., • Completes premium finance agreement requests and creates premium allocations as needed. Verifies accuracy of invoicing and handles accounting issues., • Requests and summarizes loss runs, may process claims and provide client advocacy., • Participates in identifying new business opportunities., • Attends Continuing Education classes., • Performs miscellaneous duties and projects as assigned. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance, • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement, • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services, • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. Compensation: Hourly rate commensurate with experience, generally ranging from $30.65 to $43.27 per hour. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.