Product manager startup jobs in Bayonne, New Jersey - Page 4Crear alertas

Job Description Do you want to be a part of a one-of-a-kind deep technology teams deploying truly helpful AI experiences to the masses? We are continuing on our ambitious mission and looking for a highly qualified partner success manager to work closely with our core team. When our founders started Verneek four years ago, AI was still the niche academic bubble they lived in, with the early signs of technology breakthrough! We've had tectonic shifts in the public AI landscape ever since, but our founding conviction has stayed the same: "the best path forward for building the most helpful AI for the benefit of society is to build AIs with deep domain expertise". We have now helped millions of consumers, through partnerships with various enterprises, all served through our deep domain expert AI agents that are built on top of our AI platform. Three years ago, we believed that the time was ripe for human language to become the new holistic interface for interacting with a lot of our everyday environments in the consumer space, and we couldn't be more right about what the technology requirements for enterprise adoption should be! We are now in partnership with some of the largest enterprises and helped them delight their users while increasing revenue and decreasing operation costs. From your day one, you will have an immediate impact on our mission by working closely with our founders to help streamline strategic initiatives, overseeing project management, and communicating with the partners, and beyond. The ideal candidate will have proven success in a business management role, with a special focus on executive-level advising, interdisciplinary collaboration, and people management. You are expected to have basic knowledge about the ever-growing space of AI and the broader technology landscape. Every day, you'll get to learn first-hand how our executive team solves very unique and highly complex interdisciplinary problems in a variety of business functions. Verneek is an an early-stage startup, so we'll be moving super-fast, constantly learning, and there are no legacy obstacles on your way to make a significant impact every single day. At Verneek, we are very determined to build a company that promotes diversity of thought that comes from the diversity of the individuals on the team! Candidates from any gender identity, race, color, religion, sexual orientation, national origin, veteran, or disability status are highly encouraged to apply. Responsibilities • Oversee a variety of strategic business development initiatives, from inception till successful execution, under the guidance of the executive team., • Assist and communicate with executives in decision-making, program management, and operations, • Improve current processes and optimize organizational procedures for efficiency and productivity, • Devise new plans on the fly in a fast-paced, ever-changing, and highly uncertain environments, • Oversee daily operations in collaboration with executives., • Develop and build on relationships with various internal and external parties, as needed, • Serve as a subject-matter expert for delegated matters, handling inbound and outbounds inquiries, developing action plans, and assisting with preparation and dissemination of communications, • Develop deep understanding of Verneek's product, and its evolving features, • 7+ years of experience in a business management, operation consulting, or executive role (managing multiple teams and leading strategic initiatives), • Master of Business Administration (MBA) in finance or related fields, • Some legal experience, • Working knowledge of finance, book keeping, contract and employment law, • Excellent written and verbal communication skills, • Strong project management skills, with successful track record on interdisciplinary communications Stellar medical, dental, vision, disability, and life insurance Daily private Chef lunch, curated to personal diets Transportation Benefits 401K matching contributions Flexible PTO Visa/Green Card Sponsorship Career growth support through sponsoring learning opportunities and mentorship

Job Description Mission: We’re on a mission to make Raycon the most loved electronics brand in the world where every product feels joyful, effortless, and personal. We believe tech should empower, not frustrate. We’re hiring a Marketplaces Brand Manager to oversee our marketplace experience. If you’re ready to power up your every day, read on. Growth: Profitable growth with 4+ million customers and international expansion Location: New York, NY. Hybrid: 1 day remote, 4 days in office per week. Compensation: Competitive base + discretionary bonus Team:This role reports to our VP of Marketing. This role collaborates across marketing, creative, ops, and product. You’ll be the driving force of our Amazon and Walmart playbooks, driving strategy, execution, and reporting. Why Now: We’re hitting major inflection points. Raycon is transitioning from a high-growth startup to a globally recognized brand. This is a high-impact role at a critical inflection point and ideal for someone who wants to drive and own exponential channel expansion. You'd be a fit if you have: • 3+ years of hands-on Amazon (FBA/FBM) and Walmart marketplace experience, • Deep familiarity with seller/vendor portals and backend tooling, • Track record in inventory planning, replenishment, and reverse logistics, • Fluent in revenue forecasting, margin management, and marketing ROI, • Proven ability to optimize PDPs for search and conversion, • Experience managing customer review generation and quality, • Comfortable collaborating with PPC teams to scale performance, • A tendency to be hyper-organized and detail-oriented, • Bachelor's degree in business, marketing, or similar (Master’s a bonus) Key Responsibilities: • Marketplace Management: Own end-to-end marketplace operations for Amazon and Walmart, including weekly KPI check-ins and cross-team coordination, • Inventory Planning: Forecast and manage marketplace inventory in partnership with operations, ensuring availability meets sales demand, • Deal Execution: Partner with marketplace reps to plan and execute seasonal campaigns and deals, • Catalog Optimization: Maintain full product listings with optimized PDPs for visibility and conversion, • Performance Growth: Collaborate with PPC team to scale paid traffic while improving ROAS, • Review Strategy: Maximize both the volume and quality of customer reviews across listings, • Reporting: Deliver detailed analytics and reporting dashboards to monitor trends, performance, and growth levers, • International Expansion: Lead the rollout of Raycon into international marketplace territories What Success Looks Like: • Brand recognition and consistency improves across all channels, • Conversion and engagement metrics increase on key campaign creatives, • Creative team productivity and morale improve, • Stakeholders have clarity on brand guidelines and asset timelines Why work at Raycon: • Impact: Your work shapes how millions of customers perceive and engage with our brand, • Autonomy: Own creative direction across channels, • Team: Grounded, ambitious, and kind coworkers who GSD Company Values: • Customer First, • Think Big, • Raise the Bar Every Day, • GSD: Get Sh*t Done Perks and Benefits: • 50% team discount on Raycon products, • $1,500 annual L&D stipend + $200 for cultural events, • Monthly team lunch, snack budget, March Madness bracket What to expect in the process: 1. Initial Call: Intro with our recruiter focused on culture fit and your experience, 2. Hiring Manager Interview: A conversation with our hiring manger to dive deeper into your prior experience and align on vision, values, and impact, 3. Case Study: A practical exercise tailored to the role, designed to highlight how you think and create, 4. Leadership Chat: A conversation with a senior leader to ensure alignment on expectations and growth, 5. Final On-site Round: Visit us in the office and meet the team Raycon is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. This role is also eligible for bonus compensation and employee benefits. NYC Base Salary Range: $80,000 - $120,000 USD Equal Employment Opportunity Statement: Raycon is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Powered by JazzHR uN6J0gYfHN

Job DescriptionCustomer Success Manager Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role TicketManager is hiring a Customer Success Manager (CSM) to own and grow a portfolio of enterprise accounts. This is a commercial, revenue-focused role responsible for driving expansion, renewals, and long-term customer value. The CSM is a core member of the Revenue team and serves as the strategic owner and quarterback of their accounts – aligning sales, services, product, and leadership resources to maximize customer outcomes and revenue impact. Every action taken by the CSM is oriented toward retention, expansion, and deepening TicketManager’s footprint within each organization. This role requires strong relationship management, consultative selling skills, executive presence, and comfort operating both strategically and hands-on. Responsibilities: • Account Ownership & Growth, • Own the overall success, growth, and renewal of assigned accounts across the contract lifecycle., • Identify and drive upsell, cross-sell, and expansion opportunities across TicketManager’s full product portfolio., • Build and execute strategic account plans with clear expansion goals and timelines., • Expand TicketManager adoption across new business units, departments, and regions within existing customers., • Revenue Team Leadership, • Act as the primary quarterback for the account, coordinating across sales, product specialists, tech, services, and leadership teams., • Ensure clear ownership, momentum, and accountability across all revenue contributors supporting the account., • Maintain internal alignment to ensure the customer experience supports long-term growth and renewal objectives., • Executive Relationship Management, • Build and maintain trusted relationships with senior executives and decision-makers., • Conduct regular executive check-ins and on-site visits to strengthen partnerships and identify new revenue opportunities., • Ensure executive engagement in key TicketManager moments, including QBRs and the annual Partner Summit., • Quarterly Business Reviews (QBRs), • Lead executive-level QBRs that clearly demonstrate value delivered, product usage, and expansion opportunities., • Partner with sales engineering and data teams to deliver custom, account-specific QBRs., • Use QBRs as a strategic forum to reinforce the full scope of TicketManager’s capabilities and future opportunities., • Renewals & Retention, • Own customer renewals from strategy through execution, consolidating insights from services, usage data, and executive feedback to support success., • Initiate renewal conversations in advance of contract end dates, aligning internal stakeholders and customer leadership so TicketManager stays ahead of the game., • Customer Health & Escalations, • Maintain a deep understanding of account health, engagement, and risk signals., • Ensure risks are identified early and managed proactively., • Partner with Support and Account Management teams to address issues and escalations when needed., • Events & Partner Summit, • Serve as a senior host for customers at live events and TicketManager’s Partner Summit., • Actively engage executives at Summit to build relationships, identify expansion opportunities, and drive new business., • Support executive participation, networking, and speaking opportunities., • CRM & Account Hygiene, • Maintain accurate, up-to-date account records, activity tracking, and customer dashboards., • Expect regular travel to customer offices and live events (up to ~2 weeks per month)., • BA/BS degree required, • 5-7+ years of professional work experience in a collaborative, data-driven environment, • Proven experience in Customer Success, Account Management, or Enterprise Sales within B2B SaaS or services., • Strong commercial mindset with comfort owning renewals and expansion revenue., • Confident executive communicator with experience engaging senior decision-makers., • Highly organized, proactive operator who can manage multiple stakeholders and priorities., • Comfortable working cross-functionally and holding teams accountable to shared goals., • Willing and excited to travel and engage customers in live event environments., • Experience in ticketing, sports, events, hospitality, sponsorships, or enterprise services., • Location: Calabasas, CA (HQ) or New York, NY, • Compensation: $150,000-$175,000 Base Salary, • Bonus & Commission Eligibility, • Reports To: VP, Customer Success, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR 6VhKsQcypL

About The Company A hypergrowth Series B AI SaaS startup, backed by top-tier venture capital firms, is hiring a Founding Implementation Manager to help build and scale its customer implementation function. The company is growing quickly, and this role sits at the center of that growth, with real ownership over how customers are onboarded and set up for success. You’ll have a direct hand in shaping implementation processes, working closely with product and engineering, and seeing the impact of your work from day one as the platform and customer base scale. Key Responsibilities • Lead the implementation process for new customers from kickoff through full go-live, • Own end-to-end implementation planning, timelines, milestones, and delivery across assigned accounts, • Manage customer data migrations from legacy systems based on defined requirements and success criteria, • Configure the platform to align with customer workflows and business needs, • Serve as the primary point of contact for customers during the implementation phase, • Deliver customer training sessions to ensure users are confident and effective using the platform, • Partner closely with Product and Engineering to communicate bugs, usability issues, and enhancement requests, • Proactively identify risks, blockers, and scope changes, and drive resolutions, • Develop, document, and continuously improve implementation playbooks, best practices, and internal processes, • Ensure a smooth handoff from implementation to post-go-live customer success and support teams Experience • 5+ years of experience in software implementation, solutions delivery, customer success, or a related SaaS role, • Bonus: experience working with financial systems, ERP platforms, or data-heavy products, • Proven ability to manage multiple concurrent implementations in a fast-paced environment, • Strong technical aptitude with the ability to quickly learn and configure new software platforms, • Comfortable working cross-functionally with Product, Engineering, and Customer Success teams, • Intermediate proficiency in Microsoft Excel or Google Sheets for data validation and analysis, • Bachelor’s degree or equivalent practical experience

Job DescriptionAdora is building the next generation of AI-native marketing tools to help brands connect with customers in more intelligent, efficient, and effective ways. Backed by top-tier investors, we're at a pivotal moment of growth—and we're looking for a Customer Success Manager who can drive client satisfaction, retention, and growth through our innovative AI platform. Role Overview: We're seeking a customer-focused professional to join our team as a Customer Success Manager. In this role, you will serve as the primary point of contact for our clients, ensuring they maximize value from our AI-powered marketing platform while achieving their business objectives. You'll guide clients through onboarding, adoption, and expansion phases, combining deep product knowledge with strategic account management to drive long-term success and growth.What You'll Own: • Manage a portfolio of client accounts, serving as their trusted advisor and primary point of contact, • Lead client onboarding processes, ensuring smooth implementation and adoption of our AI platform, • Conduct regular check-ins, business reviews, and success planning sessions with key stakeholders, • Identify expansion opportunities and collaborate with sales teams to drive account growth, • Monitor client health metrics, usage patterns, and satisfaction scores to proactively address concerns, • Troubleshoot client issues and coordinate with product and engineering teams for resolution, • Create and maintain customer success documentation, playbooks, and process improvements, • Advocate for client needs internally and provide product feedback to development teams, • Support contract renewals and work to minimize churn through proactive relationship managementWho You Are:, • 5+ years of experience in customer success, account management, or client services roles ideally in startup environments, • Experience with paid media platforms or advertising technology required, • Thrives in ambiguous, fast-changing environments where processes are still being defined, • Proven track record of managing client relationships and driving customer retention/expansion, • Strong understanding of SaaS business models and customer lifecycle management, • Excellent communication and presentation skills with ability to engage C-level executives, • Analytical mindset with experience using customer success platforms and data analysis tools, • Problem-solving abilities with a proactive approach to identifying and addressing client needs, • Experience working in fast-paced startup environments and managing multiple accounts simultaneously, • Strong organizational skills with attention to detail and process optimization, • Bachelor's degree in Business, Marketing, Communications, or related field preferredWhat We Offer:, • Competitive salary, stock, and benefits package, • A collaborative, inclusive, and dynamic work environment in a high-growth start-up, • Opportunities for professional growth and development, • Be first at a new, hot, growing company in a dynamic industry

Our client, a high growth luxury sleepwear company is looking to hire a Product Development Manager for their NYC office. Position Overview: We are seeking a Product Development Manager to join our growing team. This role will oversee the development of each collection, from concept through production handoff, ensuring materials, trims, and construction meet the brands high standards of excellence. You'll be part of a collaborative, creative team shaping a growing lifestyle brand with the opportunity to work with premium materials and thoughtful design. This role is based out of our New York City downtown office. What You Will Do: • Manage the product development process from initial design through production handoff., • Develop and source fabrics and trims that reflect brand aesthetic and quality standards., • Lead cost negotiations with suppliers and vendors to achieve margin targets., • Track and organize all sample stages and ensure adherence to the development calendar for on-time delivery., • Track and organize all print strike offs, color lab dips, fabric swatches to meet on time sample deliveries., • Create accurate BOMs in techpacks to ensure all proto samples and photos samples are made using the correct fabrics, trims, prints and embellishments., • Collaborate with design, technical, and production teams to finalize specs and approvals., • Maintain clear communication with vendors to resolve issues and ensure accurate execution., • Support the transition from development to production with complete documentation and approvals. What Experience you need: • 7+ years of experience in product development or sourcing within apparel and home; experience in loungewear or sleepwear preferred., • Strong understanding of fabrics, trims, and garment construction., • Proven ability to manage multiple styles and seasons with precision and attention to detail., • Experience in cost negotiation and vendor management., • Proficiency in PLM systems, Excel, and Adobe Illustrator., • Excellent communication, organization, and follow-through skills. Our Benefits: As a 100% founder-owned growing startup, we are committed to offering a package that supports employees in life's moments both big and small, including: • Competitive salary, • 2 weeks PTO + 5 sick days, • 11 paid federal holidays, • A 401K and company profit sharing plan after one year of tenure, • Generous health, dental and vision insurance for you and your dependents, • Half-day “Summer Fridays” from Memorial Day to Labor Day, • 50% employee discount, • An inclusive, collaborative and dynamic work environment, • Opportunity to work at a company growing exponentially year over year, • Company offsites 1-2x a year for in-person collaboration and team building

Job Description About Harri: Harri is the first enterprise-ready workforce management platform built for the services vertical. The services vertical faces the greatest technological challenges that exist within the world of Human Capital Management and we believe they deserve a platform built from the ground up as a result. We have experienced a tremendous amount of growth since our 2012 inception and we have no plans on stopping that growth anytime soon. We are passionate about building a team of Service First-driven individuals who want to exceed the expectations of those who experience our brand. If you’re a builder, or problem solver, and love the fast pace of a startup, it’s time to meet the Harri family. Who you are: Customer Success Managers are responsible for managing enterprise customers after successfully onboarding them onto the Harri platform. You will be the Success manager as well as the trusted consultant to hospitality industry customers, within our QSR vertical. Our Customer Success Managers are responsible for ensuring that key relationships with our clients are developed and maintained; assisting them post ‘go live’. They take the time to get to know their clients and their business needs, to ensure they are getting the most of their investment in Harri. Key Responsibilities: • Customer Success Managers are responsible for developing and retaining positive relationships with Harri clients., • Fostering relationships with key accounts and internal teams to drive action., • Developing relationships to serve as a trusted consultant with customers to optimize their loyalty and marketing strategy., • Monitoring usage and product adoption, proactively contacting clients to deliver coaching/training to improve their utilization., • Understanding how to build and present Harri’s value story using data and insights., • Driving growth with existing customers, identifying upsell and cross-sell opportunities and therefore generating new revenue., • Understanding, adapting to and helping to develop Harri’s ongoing product and technology developments., • Communicate regularly with the customer to evaluate satisfaction General Activities Include but are not limited to the following: • In collaboration with our Go-To-Market teams, identify upsell and cross-sell opportunities that will enhance the client experience and improve their business operations., • Create Success plans with Senior Leaders of the business to showcase ROI and reduce churn risk., • Be the escalation point for issues and work across Support and Technical Support teams to ensure resolution and that SLAs are met., • Identify product adoption opportunities and showcase with the client through Executive Business Reviews that will determine next steps and enhance the customer’s Success plan., • Schedule Executive Business Reviews with the client on a 6 month basis and weekly/biweekly/monthly Success meetings dependent on health and risk of the account., • Own the renewal process for your book of business and work with cross functional teams on contract renewals and billing reconciliation., • Create NRO (New Restaurant Opening) opportunities for the client in collaboration with Implementation and Accounting teams to ensure that all relevant locations are billed accordingly. Experience and Skills: • Bachelor’s Degree, • An ambitious, and self-motivated team player who is comfortable working in a fast-paced environment, and is ready to grow with a company, • Strong attention to detail with excellent analytical, written, problem solving skills., • 3+ years in a customer-facing role at a SaaS Software company, HCM and/or payroll experience., • Experience working with Quick Service Restaurant (QSR) concepts, • Experience in the hospitality industry in an operations, general manager, or other operational role., • Experience using G-Suite, Salesforce, Zendesk and/or other CRM tools. The salary range for this position is $85,000-$100,000 (USD).

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB The Customer Support Manager will oversee the day-to-day execution of RADAR's frontline support operations, leading a team responsible for triage, troubleshooting, escalation, and customer communication across a complex hardware–software ecosystem. You'll partner closely with the Engineering and triage team, NOC, Solutions, and Customer Operations & Experience to refine processes, enhance documentation, strengthen tooling, and ensure our support function is fast, reliable, and customer-centric. This role blends operational leadership with hands-on technical oversight, keeping a close pulse on support quality, accelerating resolution times, managing ticket workflows, and delivering clear, actionable reporting to our customers and internal teams. This role is ideal for someone with strong experience supporting B2B SaaS and IoT products, who understands the nuances of hardware + cloud systems and has foundational knowledge of retail technology environments. Responsibilities: • Lead, coach, and develop RADAR's frontline support team; oversee daily ticket flow, prioritization, and response quality., • Ensure timely, accurate troubleshooting across sensors, controllers, the RADAR cloud platform, APIs, and store-level integrations., • Maintain high support quality by reviewing cases, providing feedback, and ensuring consistent communication standards., • Produce customer-facing reporting on ticket trends, root causes, resolution times, and ongoing improvements., • Collaborate with broad stakeholder teams on issue resolution and long-term fixes., • Own improvements in support documentation, playbooks, troubleshooting guides, and external knowledge bases., • Support tooling ownership, helping optimize workflows in Zendesk, Jira, Confluence, internal Support tooling, and reporting dashboards., • Identify recurring issues, quantify impact, and help drive improvements across product, deployment, engineering and support processes., • Ensure SLAs, on-call coverage, and escalation protocols are followed consistently., • Contribute to global support readiness as RADAR expands into new regions, including documentation and process scaling.ABOUT YOURequired:, • 6+ years of experience in B2B SaaS, IoT and hardware systems customer support, including at least 3 years in a manager or team lead role., • Strong understanding of cloud platforms, APIs, hardware/software interactions, and basic networking., • Excellent analytical troubleshooting skills; comfortable reviewing logs, dashboards, system behavior, and API responses., • Experience driving frontline support operations: triage management, quality reviews, scheduling, and SLA adherence., • Skilled in documentation, process structure, and building/improving support workflows., • Comfortable collaborating with cross-functional partners in engineering, operations, and customer environments., • Proficiency with tools like Zendesk, Jira/JSM, and other Atlassian products;, • Exceptional customer service skills with a problem-solving attitude, • Strong organizational and time management skills with the ability to prioritize and manage multiple tasks, • Exceptional communication skills - able to explain complex technical concepts in clear, simple terms to non-technical usersPreferred:, • Experience supporting RFID, IoT hardware, edge devices, or similar hardware ecosystems., • Familiarity with retail technology support - store systems, network environments, device troubleshooting, or similar., • Experience supporting large multi-site retail chains or enterprise deployments., • Understanding of retail networking (meraki/cisco), PoE, VLANs, and common in-store constraints, • Background in incident management, on-call rotations management, and support., • Ability to create or maintain dashboards for reporting (SQL or low-code)., • Experience working with Grafana, Looker, or other monitoring platforms., • Ability to perform lightweight debugging using SQL, basic scripting, or API tools (Postman, cURL), • Ability to use search functions in BigQuery; familiarity with SQL and Looker (or similar BI tools), • Experience with ITSM tools and knowledge of ITIL best practices preferredWHAT YOU'LL DOIn your first 30 days, you will:, • Learn Radar's mission, technology stack and core values., • Complete onboarding and security compliance training., • Develop strong understanding of RADAR sensors, controllers, cloud platform, and support workflows., • Shadow support rotations to observe triage, escalation, and troubleshooting flows., • Review existing documentation, SLAs, tooling configs, and reporting gaps., • Build an initial assessment of quality, speed, and common case patterns.In your first 60 days, you will:, • Begin optimizing triage workflows, ticket routing, and communication templates., • Establish baseline dashboards for SLA measurement, ticket analytics, and team performance., • Publish or refresh key knowledge base articles and troubleshooting guides., • Implement early improvements in tooling, tagging, automation, or reporting., • Strengthen cross-functional working rhythms with Engineering and Deployment.In your first 90 days, you will:, • Fully own daily customer support operations - load balancing, quality control, training, and reporting., • Deliver a support improvements plan outlining upgrades to processes, documentation, and tooling., • Launch updated customer-facing reporting and internal dashboards., • Build a stronger coaching, QA, and review framework for support agents. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

Job DescriptionOur Company Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch. Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. We are a fast-growing, dynamic team of 200+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale. About the Role We’re looking for a Manager, Client Experience to help lead and scale Arch’s post-onboarding client experience function. In this role, you’ll be responsible for both owning the day-to-day client experience and leading a team of Client Experience Strategists who manage relationships beyond onboarding. You’ll partner closely with Account Management, Implementations, Product, and Operations to ensure our highest-touch client segments, including Family Offices and ultra-high-net-worth clients, receive a seamless, proactive, and high-quality experience. This role is ideal for a hands-on leader who enjoys coaching teams, building structure, and working directly with clients in complex, fast-moving environments. What You’ll DoLead Client Experience Program * Roll out and continuously improve structured client experience programs, including service models, engagement frameworks, and operating playbooks. * Systematize how Arch supports different client types to improve consistency, efficiency, and scalability. * Identify opportunities to improve workflows, tooling, and internal processes. Own Post-Onboarding Client Success * Oversee ongoing client relationships, including check-ins, health monitoring, escalations, and renewals. * Manage a portfolio of high-priority client relationships while supporting team-wide delivery. * Ensure accurate and up-to-date client records, workflows, and communication standards. Drive Account Growth and Retention * Identify expansion opportunities across new features, products, and broader firm adoption. * Monitor drivers of churn and proactively mitigate risk. * Surface and prioritize client feedback and product requests in partnership with Product and Engineering. Operational Excellence & Data Quality * Maintain best-in-class data quality, reporting accuracy, and delivery standards. * Oversee ongoing client data updates and operational workflows. * Support occasional evening or weekend coverage as part of Arch’s operating rhythm and service commitments. Cross-Functional Partnership * Partner with Implementation teams to strengthen handoffs into post-onboarding ownership. * Work closely with Account Management and Operations to align priorities and execution. What We’re Looking For * 5-10+ years of experience in Client Success, Account Management, Customer Success, or a related client-facing role. * 1–3+ years of people leadership experience, including coaching, feedback, and performance development. * Proven ability to manage high-touch, high-stakes client relationships and lead teams supporting complex accounts. * Strong organizational and project management skills, with the ability to balance competing priorities. * Clear, confident communicator who can build trust with both clients and internal stakeholders. * Comfortable operating in ambiguity, with a bias toward action and building structure where needed. * Advanced Excel skills for analysis, tracking, capacity planning, and reporting. Bonus Points if You Have * Experience working in startup or high-growth environments. * Exposure to or interest in fintech and data-driven products. * Experience in wealth management, private banking, family offices, fund management, or accounting. * Experience with SQL or interest in developing data analysis skills. A Note about us: All of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, collaborate effectively to solve challenges, and foster an engaging environment focused on shipping product and delivering exceptional service to our clients. We encourage applicants currently located in or willing to relocate to the NYC area to join us in this exciting, hands-on workspace. Some perks of working for Arch include: * Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly. * Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning. * Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth. * Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help. * Great office - we’ve invested in a great space for the Arch team to come together, at 18th and Park in Manhattan (the old Buzzfeed / NYT headquarters). * Lunch is on Us - Grab lunch on us while you’re in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal. Compensation Range: $130K - $145K

Job DescriptionCommonwealth Joe Coffee Roasters (CWJ) is a DMV-based coffee company delivering award-winning cold brew where people work, live, and play. We operate a flagship café in Arlington, VA, a roastery and brewery in Beltsville, MD, and a remote corporate team that supports our cold brew on tap program nationwide.This Delivery Technician role supports our New York City area accounts, helping ensure our nitro cold brew program is delivered, maintained, and represented with the highest standards of quality and service. Proudly the #1 cold brew company sold in kegs, CWJ serves more than 500,000 coffee enthusiasts across 25 states. Our commitment to craftsmanship and community has made our cold brew a staple in workplaces and homes alike.At Commonwealth Joe, we believe in making amazing coffee approachable and accessible to all. We are a group of passionate coffee lovers with diverse backgrounds and interests. However, one thing we all share in common is our mission to live out Commonwealth Joe's company values in every interaction we have with each other, our customers, and our community. Learn more about our company values, here. About the Role: The Delivery Technician represents the Commonwealth Joe brand to our key clients through the delivery of Nitro Cold Brew to Commonwealth Joe wholesale & office accounts. This individual will also perform service and repairs to Nitro Cold Brew kegerators and will work closely with the Logistics Manager to ensure the delivery and/or work order is provided in a timely fashion and with the highest quality service. We’re a fast-paced, collaborative, coffee-centric startup offering the potential for rapid professional growth and development. Benefits include competitive hourly wage, free coffee and health, vision, & dental insurance for employees consistently working more than 30 hours per week. We are currently looking for full-time Delivery Technicians About You: • You enjoy working with people and have the ability to maintain positive and professional relationships through offering excellent customer service., • You are interested in learning and receiving on the job training in kegerator operations., • You thrive in a flexible work culture and are willing to work safely and efficiently in a fast-paced environment., • You hold a valid driver's license for at least 2 years (with the ability to drive manual preferred)., • You are able to handle heavy lifting (up to 50 lbs) and are willing to physically load and unload vehicles., • Ability to lift 150+ lbs to waist height, • Previous experience consistently driving 16 ft - 26 ft box trucks or similar sizes, • Experience with hand trucks, pallet jacks, delivery routes & basic warehousing etiquette, • Previous technician and/or mechanical experience. Must know how to work with basic tools and hardware, • Ensure product quality is to the Commonwealth Joe standard., • Diagnose, repair and replace key parts of Commonwealth Joe kegerators as needed., • Maintain accurate transportation logs for every shift., • Submit orders for replacement parts and provide suggested improvements., • Ensure customer questions and concerns are accurately answered and/or routed. Job Type: Full-time Pay: $19/hour (starting rate) Benefits: • Dental insurance, • Health insurance, • Vision insurance, • Paid time off, • Voluntary benefits - short-term disability, accident insurance, and life insurance, • 401K Experience level: Over 2 years Work Location: In person Powered by JazzHR nCzb64mcX4

Job Description Bandit Running is a pioneering technical performance brand committed to creating innovative, high-quality apparel & gear for goal-driven runners. Our mission to “Evolve Running” guides everything we do, always putting the needs of the global running community first. As the fastest-growing brand in the sport, we challenge conventional brand-building norms, prioritizing an extremely high-bar for disruptive excellence across product, experiences & content. Our vision is to build an enduring, iconic brand that breaks down barriers & inspires greater passion & participation in the sport we love. We’re seeking a Customer Experience Manager to lead and scale Bandit’s customer service. Reporting to the Head of Operations, this role focuses on refining systems, processes, and performance to ensure every customer interaction reflects Bandit’s commitment to top-notch customer service. This is a cross-functional, data-driven role that turns customer feedback into process improvements, smarter automation, and stronger systems that continuously raise the bar for the customer experience. Requirements • Lead customer experience across all channels with a customer-first mindset, developing and refining processes for industry-leading service at scale, • Manage the customer service team to deliver high-quality support while consistently meeting service-level targets, • Build and maintain feedback loops with Product, Operations, and Fulfillment to surface and resolve product defects, shipping issues, and customer friction in real time, • Develop and maintain CX processes, tone guidelines, macros, and escalation workflows to ensure consistent, high-quality support as the business scales, • Own and optimize CX systems including Gorgias, Siena, and Loop to improve agent efficiency, automation, reporting, and policy execution, • Analyze ticket trends, contact drivers, and return data to identify root causes and drive ticket-reduction, cost optimization, and process improvement initiatives, • Create and execute customer-delight programs that strengthen customer loyalty and brand connection, • Track, report, and analyze CX performance metrics using insights to drive continuous improvement WHAT WE’RE LOOKING FOR: • 3 years of experience in customer experience at a high-growth DTC or consumer brand, ideally a startup., • Proven experience managing CX teams and performance against service-level and satisfaction metrics., • Strong analytical and detail-oriented mindset with the ability to translate ticket data and customer feedback into actionable insights using Excel, Google Sheets, and reporting tools., • Relentless focus on process improvement, accuracy, and long-term scalability., • Strong operator mindset with the ability to think strategically and execute quickly through ambiguity., • This full-time, in-office role based in our Greenpoint, Brooklyn Headquarters, • Competitive base salary + equity, • Comprehensive health, dental, and vision benefits and flexible PTO, • Rocket-ship level momentum with a career-defining opportunity at-hand, • Pay range $100,000-$115,000. At Bandit, we’re building an incredible culture rooted in our three core values—Trust, Empathy, & Excellence. We believe that in order to build the best team, our baseline is an environment where everyone can bring their full & authentic selves to the table. We are committed to fair hiring practices where we hire team members for their potential & advocate for diversity, equity, & inclusion. We do not discriminate based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class.

Job DescriptionSalary: Who are we? Finance teams need clear visibility into their cash flow, but most still rely on Excel to manually track data across multiple bank accounts. This makes it hard to see real-time cash positions, spot trends, and drive smarter financial decisions. Nilus changes that. We're building an AI-powered cash management platform that gives finance teams real-time cash visibility, forecasting, and reconciliationall powered by AI, eliminating manual work and unlocking insights that help businesses grow. Backed by top VCs including Bessemer, Felicis, BTV, and Symbol - Nilus is a fast-growing fintech startup led by a team of ex-fintech pros passionate about transforming the finance function. What Were Looking For: Nilus is looking for a Customer Success Manager (CSM) to join our growing team and lead the post-sales experience for our B2B customers. Youll be responsible for driving customer adoption, retention, renewals, and expansionensuring customers continuously realize value from Nilus This role requires someone who is passionate about helping customers succeed and can act as a strategic partner, guiding executive teams through onboarding, demonstrating the value of our platform, and ensuring long-term satisfaction and growth. Youll become a key voice of the customer internally and help influence product, marketing, and support strategies. This is a hands-on role focused on driving measurable results for our customers and for Nilus. Were looking for Customer Success professionals who understand what our customers are dealing with - complex, manual cash management workflows - and want to help others modernize them through technology. Experience working with treasury / finance teams is a big plus. What youll be doing • Partner with internal teams to support customers through onboarding and implementation, ensuring a smooth and engaging experience., • Drive product adoption and engagement by helping customers align their goals with platform capabilities., • Serve as the primary point of contact for your portfolio of accounts throughout the customer lifecycle., • Monitor customer health metrics to proactively identify risks and opportunities., • Deliver and communicate ROI to customers and ensure they realize the full value of our product., • Act as a trusted advisor, guiding customers on best practices and use-case optimization., • Support renewals and identify expansion opportunities in collaboration with the sales team., • Collaborate cross-functionally with product, marketing, and operations teams to champion the voice of the customer internally., • Provide feedback and insights to improve customer experience and inform product development., • Create and deliver training, documentation, and support resources to enable customer success. Your qualifications 2+ years of experience as a Customer Success Manager / Account Manager (ideally in B2B SaaS) Strong communication skills with the ability to lead and support executive and end-user stakeholders Experience working with finance, treasury, corporate finance, or accounting teams big plus Basic technical understanding and ability to work with modern tools (including AI-powered platforms) to troubleshoot, analyze data, and support customer workflows Excellent problem-solving abilities and a proactive approach to customer needs Excited to enable customers with product training and support Ability to juggle multiple priorities and work in a fast-paced, dynamic environment Proven track record in managing customer relationships and driving adoption and retention - bonus

Job DescriptionEnterprise Customer Success ManagerFull-time Position About Us We are a rapidly growing B2B SaaS startup revolutionizing the way enterprises manage their digital transformation initiatives. Our cutting-edge platform empowers organizations to streamline their operations, enhance productivity, and drive innovation across their business units. As we continue to expand our client base and product offerings, we are seeking a talented and driven Enterprise Customer Success Manager to join our team. Position Overview As an Enterprise Customer Success Manager, you will play a crucial role in ensuring the long-term success and satisfaction of our high-value enterprise clients. You will be responsible for building and maintaining strong relationships with key stakeholders, driving product adoption, and maximizing the value our customers derive from our platform. This position requires a strategic mindset, excellent communication skills, and a deep understanding of B2B customer success principles. Key Responsibilities • Client Onboarding and Implementation: Develop and execute comprehensive onboarding plans for new enterprise clients, ensuring a smooth transition and rapid time-to-value. Collaborate with cross-functional teams to coordinate implementation efforts and address any technical challenges., • Relationship Management: Serve as the primary point of contact for assigned enterprise accounts, building strong relationships with key decision-makers and stakeholders at all levels of the organization. Conduct regular check-ins and quarterly business reviews to maintain engagement and identify growth opportunities., • Strategic Account Planning: Develop and maintain detailed account plans for each client, outlining goals, KPIs, and action items to drive adoption, expansion, and retention. Continuously monitor account health and proactively address any risks or concerns., • Product Adoption and Usage: Analyze product usage data and customer feedback to identify opportunities for increased adoption and value realization. Develop and implement strategies to drive feature adoption and showcase the full potential of our platform., • Customer Advocacy: Cultivate customer advocates within your portfolio, encouraging participation in case studies, testimonials, and referral programs. Facilitate knowledge sharing and best practices among clients to foster a strong user community., • Upsell and Cross-sell Opportunities: Identify and pursue expansion opportunities within existing accounts, working closely with the sales team to develop and execute account growth strategies. Ensure a seamless handoff between sales and customer success teams for upsell and cross-sell initiatives., • Churn Prevention: Monitor customer health scores and engagement metrics to identify at-risk accounts. Develop and implement targeted retention strategies to address concerns and mitigate churn risk., • Product Feedback and Innovation: Gather and synthesize customer feedback to inform product development priorities. Collaborate with the product team to communicate customer needs and market trends, contributing to the product roadmap., • Reporting and Analytics: Prepare and present regular reports on account performance, customer health, and key success metrics to internal stakeholders and leadership. Utilize data-driven insights to inform strategic decision-making and resource allocation., • Industry and Product Knowledge: Stay up-to-date with industry trends, competitive landscape, and product developments to provide informed guidance to clients and internal teams.Qualifications, • Bachelor's degree in Business, Marketing, or a related field; MBA is a plus, • 5+ years of experience in customer success, account management, or consulting roles

Job DescriptionClient Success Manager (Tech & SaaS) Agency: TechStaffers (Recruiting for various high-growth Technology companies) Location: New York, NY (In-Person / On-site) Salary: $90,000 – $125,000 + Equity/Benefits The Opportunity TechStaffers is partnering with a portfolio of New York's most innovative technology companies to scale their Client Success teams. We are looking for operationally-minded CSMs who want to be at the center of the "tech-to-client" relationship. In these roles, you are more than a relationship manager; you are a product advocate and a technical problem solver. You will work within early-stage and mid-market tech environments (SaaS, Fintech, AI) where you will own the end-to-end client lifecycle and directly influence the product roadmap through user insights. What You'll Do * Onboarding & Implementation: Act as the technical lead for new clients, ensuring a seamless setup process and rapid time-to-value on the platform. * Operational Excellence: Manage high-stakes workflows-such as data migrations, account configurations, and complex third-party integrations-with 100% accuracy. * Frontline Advocacy: Be the primary technical touchpoint for a dedicated set of accounts, managing queries via email, Slack, and ticketing systems while maintaining strict SLAs. * Product Feedback Loop: Collaborate closely with Engineering and Product teams to translate client pain points into actionable feature requests and product improvements. * SME Status: Become a subject matter expert in the product's ecosystem, helping non-technical founders or stakeholders understand complex technical requirements. About You * Tech-Forward: You are genuinely curious about how software works. You don't just report bugs; you try to understand why they happened. * Hyper-Organized: You thrive in the "organized chaos" of a startup. You can juggle dozens of active tickets and long-term projects without missing a deadline. * Resilient & Empathetic: You can lead a client through high-pressure situations with a calm, solutions-oriented demeanor. * Agile: You are comfortable making judgment calls in ambiguous situations and can pivot quickly as the product evolves. Qualifications * Experience: 2–4 years in customer success, technical support, or project management within a B2B tech or SaaS environment. * Technical Literacy: Proficient with modern tech stacks (e.g., Salesforce/HubSpot, Zendesk, Pylon, Slack, and project management tools like Notion or Jira). * Communication: Elite written and verbal skills, with the ability to explain technical concepts to non-technical audiences. * Location: Based in or willing to relocate to New York City for full-time, in-person work.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) This role goes beyond people management — we're seeking a true fertility benefits expert who can take ownership of complex financial and insurance escalations. You will serve as a key subject matter expert on fertility-related billing issues, out-of-network claims, insurance coordination, and member financial tracking, driving timely and equitable solutions for our members, employers, and payer partners. You'll play a pivotal role in shaping team culture and building scalable processes that ensure we continue delivering high-quality, empathetic care to members on their family-building journeys. We're looking for someone who is ready to roll up their sleeves, solve problems alongside their team, and inspire high performance through compassionate leadership. The Member Services team supports members seven days a week; therefore, occasional weekend coverage is expected. This position is Monday through Friday, 9:00 AM–5:00 PM EST, with occasional weekend coverage as needed As a Manager, Member Benefit Services at Maven, you will: • Be the ultimate people manager. Conduct regular one-on-ones, performance reviews, and development planning to promote employee growth and high-impact performance across a team of Member Services Associates and Senior Associates., • Act as the primary escalation point for member issues and complex fertility-related financial and billing issues, driving problems to resolution while managing communication with key stakeholders., • Learn the ins and outs of Maven's business and the day-to-day Member Benefit Services team responsibilities, diving in to directly master our various communication channels and reimbursement processes., • Lead by example to ensure a culture focused on empathetic care, ensuring that the needs of our members are met in an exceptional manner., • Directly answer member inquiries on inbound/outbound calls and Zendesk messages in times of high volume or during staffing gaps., • Use your continuous improvement mindset to define and iterate on processes, making positive enhancements to drive efficiency, value, and accountability toward KPIs., • Ensure team performance metrics are met; including but not limited to: productivity, response time, NPS, and CSAT., • Report on MBS team metrics, KPIs, OKRs, to the director of MBS as well as cross functionally., • Facilitate the team's alignment with broader organizational objectives and effectively lead through change., • Review, maintain, and create MBS team SOPs, workflows, and communications to the team to ensure understanding and alignment on MBS team processes., • Collaborate cross-functionally with our Care Delivery/Advocacy, Support, Operations, Product, Data, Provider Operations, Payment, Engineering, and Client Success teams., • Coordinate new hire training and take an active role in the success of new employees during onboarding and training., • 5–7 years of experience in Customer Service Operations, including team leadership roles, • 3+ years of experience managing teams of 10+ in a service/support environment, • 2+ years of direct experience resolving complex fertility financial and benefits billing issues, including coordination with payers and employer-sponsored benefit plans., • 1–3 years of experience in managed healthcare, insurance, or employer benefits., • Strong track record of mentoring and coaching team member, • Flexibility and experience managing in fast-paced, high-growth environments., • Experience managing inbound and outbound call support, email or app-based written support., • Track record of driving improvement with impactful and measurable results., • Demonstrated ability to analyze performance metrics to identify trends, root causes, and improvement opportunities; uses data-driven insights to proactively solve problems and drive operational excellence., • A strong sense of empathy applied to direct reports, members, and cross functional business partners., • Savvy business judgment and the ability to support data-driven, results-oriented decision-making., • Experience in motivating a team to achieve KPIs, drive efficiency, and managing change., • Experience working in a fast-paced startup environment., • Experience in Zendesk is a plus., • Prior experience managing payments., • Bachelor's degree or equivalent experience., • Verbal and written fluency in Spanish. This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidates in: AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, VA, VT, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Do you want to be a part of a one-of-a-kind deep technology teams deploying truly helpful AI experiences to the masses? We are continuing on our ambitious mission and looking for a highly qualified partner success manager to work closely with our core team. When our founders started Verneek four years ago, AI was still the niche academic bubble they lived in, with the early signs of technology breakthrough! We've had tectonic shifts in the public AI landscape ever since, but our founding conviction has stayed the same: "the best path forward for building the most helpful AI for the benefit of society is to build AIs with deep domain expertise". We have now helped millions of consumers, through partnerships with various enterprises, all served through our deep domain expert AI agents that are built on top of our AI platform. Three years ago, we believed that the time was ripe for human language to become the new holistic interface for interacting with a lot of our everyday environments in the consumer space, and we couldn't be more right about what the technology requirements for enterprise adoption should be! We are now in partnership with some of the largest enterprises and helped them delight their users while increasing revenue and decreasing operation costs. From your day one, you will have an immediate impact on our mission by working closely with our founders to help streamline strategic initiatives, overseeing project management, and communicating with the partners, and beyond. The ideal candidate will have proven success in a business management role, with a special focus on executive-level advising, interdisciplinary collaboration, and people management. You are expected to have basic knowledge about the ever-growing space of AI and the broader technology landscape. Every day, you'll get to learn first-hand how our executive team solves very unique and highly complex interdisciplinary problems in a variety of business functions. Verneek is an an early-stage startup, so we'll be moving super-fast, constantly learning, and there are no legacy obstacles on your way to make a significant impact every single day. At Verneek, we are very determined to build a company that promotes diversity of thought that comes from the diversity of the individuals on the team! Candidates from any gender identity, race, color, religion, sexual orientation, national origin, veteran, or disability status are highly encouraged to apply. Responsibilities • Oversee a variety of strategic business development initiatives, from inception till successful execution, under the guidance of the executive team., • Assist and communicate with executives in decision-making, program management, and operations, • Improve current processes and optimize organizational procedures for efficiency and productivity, • Devise new plans on the fly in a fast-paced, ever-changing, and highly uncertain environments, • Oversee daily operations in collaboration with executives., • Develop and build on relationships with various internal and external parties, as needed, • Serve as a subject-matter expert for delegated matters, handling inbound and outbounds inquiries, developing action plans, and assisting with preparation and dissemination of communications, • Develop deep understanding of Verneek's product, and its evolving features, • Gather meaningful feedback from the business owners and end users, helping make Verneek's technology, product, and go-to-market motions more efficacious. Requirements • 7+ years of experience in a business management, operation consulting, or executive role (managing multiple teams and leading strategic initiatives), • Master of Business Administration (MBA) in finance or related fields, • Some legal experience, • Working knowledge of finance, book keeping, contract and employment law, • Excellent written and verbal communication skills, • Strong project management skills, with successful track record on interdisciplinary communications Stellar medical, dental, vision, disability, and life insurance Daily private Chef lunch, curated to personal diets Transportation Benefits 401K matching contributions Flexible PTO Visa/Green Card Sponsorship Career growth support through sponsoring learning opportunities and mentorship About Verneek Verneek is an early-stage deep-tech AI startup, based in the NYC area, founded by a team of leading AI research scientists and backed by a group of world-renowned business and scientific luminaries. Our mission is to build the most helpful AI for anyone, anywhere, at anytime. We are obsessed with what we do and we have fun doing it. Read more about verneek here: and make sure to watch all our introductory videos and yearly recaps here: . Verneek Culture It’s often hard to put “culture” into words, perhaps you can get a visual sense of our culture here: . We all obsessively love what we do, care about each other, share all sorts of meals together, celebrate all kinds of events together, and work tirelessly with the excitement of making a difference through AI innovation. We are enjoying the journey, and going through all the ups and downs together. Although we have come a very long way in setting the foundations of our unique company, but we still have ways to go and you can help shape our culture! The core Verneek team plays a crucial role in further shaping the culture of the company moving forward. We are looking for highly ambitious and tremendously driven individuals who can take the lead in driving various aspects of the company, and help us shape its lasting impact. Annual Salary Range: $40K-$200K

Job DescriptionNomad Health is the first digital marketplace for healthcare jobs, efficiently connecting quality clinicians with rewarding career opportunities. Forbes recognized Nomad as one of the "Best Startup Employers", Newsweek included Nomad on its "Most Loved Workplaces" list and Built In NYC named Nomad one of the "Best Mid-Sized Companies To Work For." Our technology takes the busywork out of finding clinical work. We are a well-funded Series D startup backed by First Round Capital, RRE Ventures, 406 Ventures, Polaris Partners, Icon Ventures, Adams Street Partners, and Kevin Ryan (founder of MongoDB, Zola, Gilt, and DoubleClick). The U.S. healthcare system is experiencing a staffing crisis. Employers spend $20 billion per year recruiting clinicians to care for the rapidly aging U.S. population. Nomad replaces antiquated staffing agencies with modern technology to efficiently source, qualify, and hire medical talent on demand. Clinicians find better jobs with higher pay. Employers fill roles faster with higher quality care. Nomad is a fast growing team of technologists, creators, and industry experts passionate about modernizing healthcare staffing so clinicians can get back to the work they do best: caring for others.Position Summary JobRobotix, a subsidiary of Nomad Health, is a leading provider of middleware software for the staffing industry. Our hallmark product, JobSource, enables staffing agencies to quickly and easily ingest job orders from hundreds of vendor management systems to the agency's applicant tracking system (ATS). The JobRobotix product suite also gives agencies the power to clean job data before reaching their ATS, so our agency customers spend less time on manual data entry and more time filling job orders. The JobRobotix Account Manager leads new customer onboardings, ongoing customer training and ensures customer success with JobRobotix products. An Account Manager is a subject matter expert in all JobRobotix products, and configures customer implementations as well as teaches customers how to best use our product. 5-star customer support is a cornerstone of our company's differentiation in the market, and this role plays a primary role in delivering that value. Responsibilities/What You Will Do • Be a subject matter expert on all JobRobotix products, • Serve as main point of contact or escalation point for designated Accounts, • Partner with Customer Support to build support documentation so customers can self-service their questions, • Partner with the Finance team in tracking past-due accounts and communicating with customers to support timely payment resolution, • Coach JobRobotix customers on JobRobotix products through online presentations to drive product adoption and customer success, • Partner with the Manager of Client Services and General Manager of JobRobotix to create and track metrics for managing the performance of Account Management, • Surface upsell opportunities to Sales by driving value in every customer conversation, • Conduct Quarterly Business Reviews with customers to ensure they receive value from our products, • Independently and successfully manage a high volume of tasks and customer issues, • Contribute to an environment of high accountability, teamwork and hard workQualifications/ Skills - What You Will Need, • 2+ years prior experience in a client facing or account management role, preferably in healthtech SaaS, • Passionate about customer success and customer experience, • Comfortable working in a small startup environment, • Comfortable with ambiguity, and operating in an unstructured environment, • Strong desire to build robust team documentation, • Strong desire to become a subject matter expert in a product suite, • Highly accountable, team player, with a very strong work ethic, • Customer-first mindset: you go above and beyond to make our customers happy, • Excellent verbal and written communication skills, • Strong project management skills, with the ability to coordinate customer onboarding, manage timelines and stakeholder expectations Nomad Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. Compensation for this full-time position encompasses both base compensation and variable compensation target of 20% of base compensation, which is not guaranteed and may be based on both individual and company performance. Base compensation is determined as a reflection of your skills, experience, and geographic location. Each geographic location has a benchmarked, specific modifier; below is general guidance on base compensation in key metro areas. Actual compensation may be slightly higher or lower. • Tier 1: $87,500 - $96,000 (NYC, SF, Seattle), • Tier 2: $77,500 - $85,000 (Boston, DC, Chicago, San Diego, Los Angeles, Austin), • Tier 3: $74,000 - $81,500 (All other locations)

Job Description At Doing Things, our process is unique, but our purpose is clear. We connect consumers across the world through humor and happiness. Doing Things is responsible for the funniest, most shareable, and culturally relevant memes and video content on the Internet. The company is making ordinary life relatable, humorous and entertaining through a portfolio that includes some of the most popular brands built on Instagram, including Middle Class Fancy, Shithead Steve, Overheard, Recess Therapy, Bob Does Sports and Animals Doing Things, among others. Through its IP, Doing Things fuels consumer products, branded content, video licensing, publishing and original entertainment across digital and linear TV. Founded in 2017, Doing Things touts more than 35+ unique brands and delivers more than 100 pieces of original and curated content daily to an audience of more than 80 million followers across Instagram, Facebook, TikTok, YouTube and Snap. This includes the company’s fast-growing direct-to-consumer products business, featuring comedic apparel and accessories based on what’s trending, as well as our Breezy golf apparel line. Today, Doing Things is looking to expand its team as we extend our reach to bring smiles to millions of new community members across the globe. Job Description: We are seeking an empathetic, solutions-oriented Account Manager to join our team and support the Brand Partnerships team with their growing list of clients. As the Account Manager, you will be a key contributor to the Account Management team and will be responsible for the successful creation and execution of ad campaigns ultimately ensuring 100% delivery of all programs assigned. You will have the opportunity to partner with almost every department at Doing Things, from our Creative Team, to Sales, Finance, Merch, Shows, and Rights Management teams and you will ensure that each campaign is impactful, and organized. You will play a critical role in inter-departmental collaboration and building long-term, strong client relationships. You are professional, polished and articulate, with superior organization and communication abilities. This is a hybrid position in New York City. Responsibilities: • Excellent, empathetic, and solutions-oriented communication is essential, both internally and externally, • Own the full account management process, from pre- to post-sale, while contributing to a positive, collaborative team culture with levity, humor, and professionalism, • Partner with Sellers and Creative on the full pre-sale process — from synthesizing RFPs to developing innovative, cohesive proposals that leverage DT ad products, • Build media plans in Excel that are rooted in strategy based on performance trends, past campaign results and KPIs, • Develop turnkey proposal decks that distill brainstorm outputs into a clear, compelling story rooted in the DT solution, • Lead all post-sale client communication by establishing, growing, and maintaining strong relationships with client partners, • Guide clients through smooth campaign kickoffs and into creative production with clarity and confidence, • Demonstrate exceptional detail orientation, proactivity, and strategic thinking in both client and internal communication — understanding each step of the path so cross-functional partners can execute seamlessly, • Partner cross-functionally with Sales, Creative, and other teams throughout every phase of the campaign lifecycle—serving as the connective tissue across teams, identifying blockers early, and proactively driving solutions forward while fostering strong relationships, • Coordinate all aspects of creative production, including requesting new assets, relaying client feedback, and aggregating deliverables for review/approval, • Manage all content delivery to the client, ensuring every asset is reviewed, greenlit, and ready for launch by the flight start, • Continuously monitor campaign performance and pacing, providing clients with thoughtful and actionable optimization recommendations, • Translate performance into clear visuals and materials with relevant context, enabling clients to understand partnership value relative to company and industry benchmarks, • Turn campaign learnings into actionable insights, acting as a consultative partner to clients, • Ensure full delivery and wrap-up of media programs, including actualization and reconciliation, • Maintain up-to-date, accurate internal documents and sheets with clean reporting across your full portfolio of programs, • Uphold and evolve internal workflows, templates, and documentation with leadership to increase efficiency and client satisfaction—identifying recurring challenges across campaigns and proposing scalable fixes, • 3.5+ years of experience managing campaigns within a media company, agency, or similar environment, • Highly organized and detail-oriented, with strong time management skills; able to juggle multiple projects with clarity and consistency, • Deep understanding of the social media landscape, particularly memes, viral content, and platform-native creative, • Exceptional client service skills, with the ability to communicate clearly, concisely, and confidently with internal and external stakeholders, • Proficient in building media plans and developing/presenting client-facing materials, • Familiarity with project management tools such as Asana, G-Suite, and Slack, • Experience with analytics and reporting tools (e.g., Kantar) and comfortable translating performance data into actionable insights At Doing Things, you make an immediate impact. Doing Things is a start-up made up of smart, talented and driven people looking for other potential team members with the same attitude of innovation and excellence. We offer incredible opportunities to learn and work on projects that are at the forefront of the internet media landscape and are transforming digital advertising. We offer competitive compensation that includes cutting edge work and the opportunity to join a rapidly growing startup with a proven product. The base salary for this position at the time of posting will range from $75,000 to $90,000 USD. Individual compensation varies based on job related factors, including business needs, experience, level of responsibility, and qualifications. EOE At Doing Things, we don’t just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our brands and our community. Doing Things is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Disclaimer Doing Things does not interview candidates via email and job offers are only extended after a thorough interview process involving phone and/or video interviews. If you receive a suspicious email regarding a position with Doing Things and/or a job offer, please do not respond. Forward that email to . Powered by JazzHR laFHLpWtZW

Job Description Stuut is transforming accounts receivable for B2B companies—making collections smarter and faster for companies that have historically relied on manual processes that are labor intensive and costly. Our platform is gaining traction with finance teams across industrials, chemicals, and manufacturing sectors from Fortune 10 brands to scaling midmarkets. We're backed by top-tier investors including a16z, Khosla, Activant, 1984 Ventures and Page One. About Stuut Stuut is transforming accounts receivable for old-school B2B companies—making collections smarter and faster for companies that historically relied on paper checks and spreadsheets. Our platform is gaining traction with finance teams across industrials, chemicals, and manufacturing sectors from Fortune 10 brands to scaling midmarkets. We're backed by top-tier investors including a16z, Khosla, Activant, 1984 Ventures and Page One. The Role We’re hiring an Account Manager to own and grow relationships with Stuut’s most strategic enterprise and midmarket customers. You’ll ensure our clients achieve measurable business outcomes through the use of Stuut’s AI-powered cash flow automation platform—driving retention, adoption, and expansion. This is a high-impact, customer-facing role for someone who thrives at the intersection of relationship management, business problem-solving, and project execution. You’ll collaborate closely with Product, Engineering, and Sales to deliver results, map customer requirements, coordinate deployments, and influence customer outcomes—without needing to be the primary technical lead. What You’ll Do * Serve as the primary point of contact for our portfolio of enterprise and midmarket customers, ensuring satisfaction, adoption, and renewals. * Lead strategic account planning, success reviews, and performance reporting. * Coordinate with internal teams (Engineering, Product, and Forward Deploy) on integrations and implementation milestones. * Develop account strategies focused on measurable outcomes, ROI, and expansion opportunities. * Manage projects and customer communications to ensure alignment, timeliness, and clarity. * Surface customer insights that inform product improvements and strategic decisions. * Partner with Sales on renewals and upsell opportunities. * Advocate for customers internally to ensure seamless delivery and long-term value realization. You Might Be a Fit If You… * Have 5+ years of experience in Account Management, Customer Success, or post-sales roles in SaaS, fintech, or automation. * Are highly organized and experienced managing multiple enterprise accounts simultaneously. * Understand implementations and technical integrations (ERPs, APIs, data workflows). * Excel at relationship-building with both technical and non-technical stakeholders. * Are data-driven, results-oriented, and comfortable owning customer KPIs. * Thrive in high-growth, startup environments that reward ownership and creativity. * Bring curiosity, resilience, and a bias toward action and accountability. Compensation * Top-of-market salary and equity package * Benefits (for U.S.-based full-time employees) * Medical, dental & vision insurance coverage for you * 401(k) & Match * Equity * Flexible PTO * Parental Leave

Job Description Allara is a comprehensive women's health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by over 40,000 women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes. As one of the fastest-growing women's health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women. The Opportunity Allara is seeking a detail-oriented, creative, and mission-driven Marketing Coordinator to support our growing Marketing team. In this role, you'll help bring our brand to life across paid, owned, and earned channels–playing a key role in campaign execution, content coordination, and cross-functional project management. This is an ideal opportunity for someone who thrives in a fast-paced, startup environment and wants to contribute directly to the next chapter of Allara's growth and impact in women's health. Location: Hybrid (NYC) – We value in-person collaboration and aim for at least three days per week in our NYC office, with flexibility as needed. Your Impact • Support the planning, execution, and tracking of marketing campaigns across paid, social, influencer, email, and PR channels., • Manage timelines, deliverables, and asset coordination across internal stakeholders and external partners (designers, agencies, influencers)., • Assist with content development, including copy drafts, creative briefs, and social or lifecycle assets that align with Allara's brand voice., • Coordinate Allara's content calendar and support day-to-day execution across social, blog, and email platforms., • Track and report on campaign performance metrics to inform optimization and support monthly marketing reporting., • Help manage Allara's digital asset library, ensuring that all materials are organized, up-to-date, and on-brand., • 1–3 years of marketing experience (agency, startup, or healthcare preferred)., • Strong organizational and project management skills with the ability to juggle multiple priorities and deadlines., • Excellent written and verbal communication skills with attention to tone, clarity, and brand alignment., • Proficiency with marketing tools such as Google Workspace, project management platforms (e.g., ClickUp, Notion), and social scheduling tools., • Familiarity with performance reporting and analytics tools (Google Analytics, Meta Ads Manager, etc.)., • Experience in healthcare, wellness, or women's health sectors., • Background in influencer coordination, social media management, or lifecycle marketing. Compensation & Career Growth • $65,000-$75,000 with opportunities for advancement, • Equity Work Environment & Flexibility • 3-day hybrid in NYC, • Medical, dental, and vision benefits, • Health Savings Account (HSA) & Flexible Spending Account (FSA), • Long- and short-term disability coverage, • 401(k) plan, • Company-issued laptop, • Annual work-from-home stipend

Job Description Overview A leading global technology company is seeking a Digital Channel Marketing Manager to support its Business Messaging Marketing team during a parental leave coverage period. This role is responsible for managing and executing in‑app and digital marketing campaigns for small and medium‑sized businesses (SMBs), with a focus on business messaging products. The position requires strong creative strategy, lifecycle marketing expertise, and the ability to collaborate closely with cross‑functional partners to deliver high‑impact, data‑driven campaigns. This is a high‑visibility role supporting a rapidly growing business area, offering the opportunity to influence product adoption and engagement across a global user base. Key Responsibilities Campaign Development & Strategy • Lead the development and execution of in‑app communication strategies across owned digital channels to drive customer acquisition, retention, and product engagement., • Build an audience‑first creative and communication calendar that balances user needs with product adoption goals., • Manage creative production workflows, including briefing, asset development, reviews, and approvals., • Partner with technical program managers, engineers, content strategists, and creative teams to deliver high‑quality, on‑time campaign executions., • Work closely with product, data science, content, creative, and engineering teams to build integrated, measurable campaign experiences., • Collaborate with data science partners to analyze web analytics, channel engagement, and product usage data., • Monitor campaign performance, identify optimization opportunities, and make data‑driven recommendations., • Bachelor's degree and 5+ years of digital marketing experience., • Demonstrated ability to operate in ambiguous environments and proactively develop solutions., • Proven experience managing multiple projects simultaneously at various stages of completion., • Basic understanding of mobile app development and experience partnering with technical teams., • Hands‑on experience with A/B testing and data‑driven decision‑making., • Strong blend of creativity, strategic thinking, and executional rigor., • Background in content strategy., • Experience managing vendor and agency relationships., • Advanced knowledge of digital campaign creation, A/B testing, and performance optimization., • Experience navigating creative challenges related to localization and global audience needs., • Lead end‑to‑end development, execution, and measurement of campaigns reaching over 300 million users., • Work within a high‑priority business area with significant opportunity for impact., • Gain exposure to business AI marketing strategy and scaled in‑app communication systems. Role type: Contract 9 Month Position Expected hours: 40 per week Benefits: • Dental insurance, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Retirement plan, • 8 hour shift, • English (Required)

Job Description Who We Are Spot & Tango is an innovative pet health & wellness brand that delivers personalized meal plans on a subscription basis. Our recipes are developed by leading animal nutritionists, and are made with only real, human-grade ingredients... and nothing artificial! We have lofty goals (to make every dog in the country healthier, and every pet parent happier!) and we are looking for the right people to help us get there. This is an exciting opportunity to join a VC-backed, high-growth, e-commerce startup and have an outsized impact in an extremely fast-paced environment. Plus, you get to think about dogs all day! Who You Are Spot & Tango is looking for a Growth Marketing Manager to join our NY HQ team! In this role, you will report directly to the Director of Growth Marketing. You are analytical, curious, and creative. As a member of our growth team, you will work closely with the creative, product, and data teams. This is a high-impact role for a seasoned growth marketer with exceptional analytical skills, a sharp eye for detail, and a proven ability to drive results in paid search and other direct-reposponse channels. Responsibilities • Scale Google Search program, managing channel budgets and pacing while optimizing toward target CAC through keyword expansion, bidding optimizations, and ongoing performance analysis., • Design and build conversion-focused landing pages (e.g., listicles, product pages) to improve CVR on Paid Search and other paid channels., • Plan and execute structured A/B tests across ad copy to improve CTR., • Build strategic relationships with Google partners to access beta features and unlock optimization opportunities., • Scale YouTube as a performance channel, testing creative formats, audiences, and bidding strategies to drive efficient customer acquisition., • Manage the affiliate channel in partnership with the agency, analyzing efficiency, incrementality, and LTV to design an optimized performance-based payment structure., • 4+ years of experience in digital marketing with a strong focus on paid search, with a proven ability to drive measurable growth through data-driven campaigns., • Exceptional attention to detail, including the ability to troubleshoot tracking and reporting issues, detect performance anomalies, and ensure campaign accuracy., • Hands-on experience with experimentation, A/B testing, and creative optimization to continuously improve campaign results., • Knowledge of and ability to build reports via Ads Manager and third-party analytical tools (e.g., Looker, Tableau, Omni, etc.)., • Experience with building landing pages (UnBounce, Fermat, etc.) is a plus., • Familiarity with GA4, pixel implementation via GTM and troubleshooting. Spot & Tango is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a Growth Marketing Manager to own and scale our paid marketing ecosystem across both B2C and B2B audiences. Reporting to the Director of Growth, this individual will lead strategy, execution, and optimization across all paid channels—including SEM, Meta, and emerging platforms—to drive awareness, patient acquisition, and talent growth. This is a high-impact role at the center of how Charlie Health reaches the people who need us most: prospective clients and their families, referral partners, and clinicians. The ideal candidate combines analytical depth with creative instincts, thrives in a fast-paced environment, and has a track record of driving measurable growth in performance marketing. Responsibilities • Own and scale all paid channels including Google, Meta, and other digital platforms; oversee campaign strategy, execution, optimization, and budget management., • Develop full-funnel paid strategies for both B2C (patient acquisition) and B2B (referral partner and talent acquisition) initiatives., • Lead creative and messaging strategy for paid campaigns in partnership with Content, Design, and Product Marketing—ensuring assets are optimized for performance and aligned with brand and clinical standards., • Design and execute testing roadmaps including ad creative, audience segmentation, landing page variations, and bidding strategies., • Monitor and analyze campaign performance across platforms, maintaining dashboards and producing actionable insights that inform ongoing optimization and broader growth strategy., • Collaborate cross-functionally with Growth Strategy, Admissions, Outreach, and Talent teams to align paid performance with business goals and downstream metrics., • Identify and pilot new paid opportunities and channels to diversify acquisition efforts and expand reach., • Own vendor and agency relationships, staying current with best practices, algorithm updates, and competitive trends in digital marketing. Requirements, • Bachelor's degree in Marketing, Business, or a related quantitative field., • At least 3-5+ years of hands-on experience managing paid search and paid social campaigns at scale (agency or in-house), • Proven track record of optimizing campaigns for performance (CPA, CPL, ROI) across multiple platforms including Google Ads and Meta Ads Manager., • Strong analytical skills; proficiency in Excel/Sheets, Google Analytics (GA4), and other reporting tools or data visualization platforms., • Experience managing budgets, pacing, and performance reporting across large and complex campaigns., • Comfort working across B2C and B2B funnels, with familiarity in lead generation and recruitment marketing a plus., • Excellent project management, communication, and cross-functional collaboration skills., • Ability to thrive in a fast-paced, high-growth startup environment and manage multiple priorities simultaneously. The total target base compensation for this role will be between $101,000 and $130,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $111,000 and $143,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWho we are. Reality Defender is an award-winning cybersecurity company helping enterprises and governments detect deepfakes and AI-generated media. Utilizing a patented multi-model approach, Reality Defender is robust against the bleeding edge of generative platforms producing video, audio, imagery, and text media. Reality Defender's API-first deepfake detection platform empowers teams and developers alike to identify fraud, disinformation campaigns, and harmful deepfakes in real time. Backed by world class investors including DCVC, Illuminate Financial, Y Combinator, Booz Allen Hamilton, IBM, Accenture, Rackhouse, and Argon VC, Reality Defender works with leading enterprise clients, financial institutions, and governments in order to ensure AI-generated media is not used for malicious purposes. Youtube: Reality Defender Wins RSA Most Innovative Startup The Field Marketing Manager Role. The Field Marketing Manager will lead cross-functional marketing programs that drive demand and accelerate adoption of our deepfake-detection solutions across industries. This role is ideal for someone who enjoys building structured programs from scratch and understands how to market highly technical, AI-driven security products. You’ll partner closely with Product Marketing, Sales, and technical leadership to deliver programs that educate the market, empower buyers, and differentiate our technology in a crowded AI landscape. Responsibilities include: * Develop and execute integrated marketing programs that drive lead generation, pipeline growth, customer retention, and channel enablement * Create and manage multi-channel campaigns, including digital, email, events, and partner marketing. * Work closely with sales and product teams to align on go-to-market strategies and campaign objectives. * Track and analyze program performance, reporting on key metrics and ROI to stakeholders. * Coordinate with external vendors and agencies for design, content creation, and campaign execution. * Collaborate with product marketing to ensure consistency in messaging and branding across all initiatives. * Manage budgets for marketing programs, ensuring efficient allocation and spending. Who you are. * 5+ years of experience in enterprise B2B SaaS marketing, with a preference for cybersecurity or API-based products. * Proven track record of managing and executing successful multi-channel marketing campaigns in fast-growth or early-stage companies. * Strong project management skills with the ability to handle multiple priorities simultaneously and using project management tools (ex. Monday) * Proficiency in marketing automation tools and CRM platforms (ex. HubSpot) * Exceptional communication and collaboration skills, with experience being external facing * Based in New York City and open to a hybrid work schedule What we offer. Reality Defender offers the following benefits to all our employees, regardless of location: * Healthcare plans with 100% premium coverage for employees and partial coverage available for dependents * Dental and Vision plans with 100% premium coverage for employees and their dependents * Short/Long-term disability and life insurance plans with 100% premium coverage for employees * FSA/HSA and 401k programs * Equity compensation * 20 days of PTO per year * 12 weeks of Parental Leave * Learning and Development budget * Monthly wellness benefits * Annual company-sponsored offsite For employees working from Reality Defender’s HQ in NYC, we offer the following benefits: * Daily in-office lunch through UberEats * Commuter benefits * Remote Fridays * Happy Hours and other local events Compensation Range: $100K - $130K

Job DescriptionCompany Description At PayNearMe, we’re on a mission to make paying and getting paid as simple as possible. We build innovative technology that transforms the way businesses and their customers experience payments. Our industry-leading platform, PayXM™, is the first of its kind—designed to manage the entire payment experience from start to finish. Every click, swipe or tap is seamless, fast and secure, helping non-commerce businesses boost customer satisfaction, accelerate payments, and reduce costs. Our single platform handles it all: cards, ACH, digital wallets such as PayPal, Venmo, Cash App Pay, Apple Pay and Google Pay, and even cash at more than 62,000 retail locations nationwide. Today, thousands of businesses across consumer lending, iGaming and online sports betting, property management, and tolling trust PayNearMe to deliver a payment experience that drives real results. In September 2025, we raised a $50 million Series E funding round to accelerate our growth. We’re a team of 200+ employees across 41 states, headquartered in Silicon Valley with satellite offices in Dallas, TX and Holmdel, NJ. Join us and be part of a team that’s shaping the future of payments—one experience at a time. Job Description We're seeking a Customer Marketing Manager to drive engagement, retention, and growth within our existing client base. You'll develop and execute marketing strategies that deepen client relationships, accelerate product adoption, showcase value, and identify expansion opportunities. This role sits at the intersection of product marketing, product operations, customer success, and sales, requiring both strategic thinking and hands-on execution. Responsibilities: Client Engagement & Retention • Design and execute targeted marketing programs that drive client engagement, product adoption, and retention, • Develop segmented communication strategies based on client lifecycle stage, vertical, and product usage, • Create compelling content (case studies, success stories, webinars, newsletters) that demonstrates value and best practices, • Partner with sales and customer success teams to identify upsell and cross-sell opportunities, • Build and manage nurture campaigns that move clients toward expansion conversations, • Define success metrics for client marketing programs and track performance against goals, • Identify friction points in the customer journey and improve touch points, • Analyze client engagement data to identify trends, opportunities, and areas for improvement, • Partner closely with Product Marketing to translate product positioning, messaging, and launches into client-facing communications and adoption campaigns, • Collaborate with Product Operations to understand product launch metrics, product usage patterns, and operational insights that inform marketing strategy and segmentation, • Partner with internal teams to develop customer education content (guides, training paths, release explainers), • Train internal teams on how and when to use programs, • Work with customer success, sales, and product teams to align on client priorities and initiatives, • Support Product Marketing initiatives by providing client feedback and market intelligence from the fieldQualifications, • 4-6 years of B2B marketing experience, with at least 2 years focused on client/customer marketing, • Proven track record developing and executing multi-channel marketing programs that drive measurable business outcomes, • Strong analytical skills with experience using data to inform strategy and measure impact, • Excellent written and verbal communication skills, with ability to craft compelling narratives, • Experience with marketing automation platforms (e.g., Marketo, HubSpot, Pardot) and CRM systems (Salesforce), • Self-starter who can manage multiple projects simultaneously and drive initiatives to completion, • Ability to work effectively across product, marketing, and operations teams to drive results Additional Information Location: Flexible/Remote (within the US) Great compensation package plus extensive benefits, including: • 100% Remote (must be in US), • Base salary per year (paid semi-monthly), • Fast- paced and professional work culture, • Stock options with standard startup vesting - 1 year cliff; 4 years total, • $50 monthly communication expense stipend to go towards your phone/internet bill, • $250 stipend to enhance your WFH setup, • Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200), • Premium medical benefits including vision and dental (100% coverage for employees), • Company-sponsored life and disability insurance, • Paid parental bonding leave, • Paid sick leave, jury duty, bereavement, • 401k plan, • Flexible Time Off (our team members typically take off ~3-4 weeks per year), • Volunteer Time Off, • 13 scheduled holidays PayNearMe strives to create a workplace where all employees thrive. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders. We’re in this together to do the right thing. We deliver real results we are proud of while remaining respectful, transparent, and flexible. PayNearMe is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent all backgrounds are strongly encouraged to apply. — Candidate information will be treated in accordance with our job applicant privacy notice found at: Assistance for Disabled Applicants Alternative formats of this Notice are available to individuals with a disability. Please let us know if you need assistance. All your information will be kept confidential according to EEO guidelines.

Job Description Blue Matter is a rapidly growing management consultancy focused primarily in the biopharmaceutical industry. We partner with our clients to help them achieve commercial success across the lifecycle of their products, portfolios and organizations. Our project types include new product planning, launch strategy, portfolio planning, disease area strategy and organizational strategy. The majority of our work is in specialty therapeutics, including areas such as oncology, immunology, and rare disease. Our commercial planning also spans diverse care settings with distinct market access dynamics. As a Manager with Blue Matter, you will join a startup firm with a dynamic and growing team of seasoned consultants, and have the opportunity to help grow and build the company. You will work collaboratively with senior internal and client team members to address critical business issues in biotechnology and pharmaceuticals, and deliver value through providing innovative and actionable solutions to our clients. Primary Responsibilities • Manage project teams in the delivery of cross-functional projects across multiple areas of expertise, including product commercialization and launch, portfolio and product strategy, and organizational strategy and excellence, • Support project leadership in the development of project objectives; develop and manage project plans, • Identify required project tasks, assist project leads in assigning tasks to team members, and demonstrate accountability for ensuring task completion, • Design, execute, analyze and synthesize primary and secondary research efforts, • Identify key insights, recommendations, opportunities, and threats to inform corporate and commercial strategies, • Regularly engage senior-level clients, • Recruit, develop and manage top talent, • Demonstrated expertise and experience in new product commercialization, product launch, product strategy, and organizational strategy and excellence, • Demonstrated expertise in supporting the development of effective U.S. market access strategies:, • Demonstrated subject matter expertise in the areas of U.S. Coverage, Coding, Payment, and Pricing, • Experience in / understanding of key market access decision makers, including organized customers and pathway decision makers., • Experience in / understanding of evidence needs to support market access and pricing, • Experience in / understanding of evolving healthcare policy and the impact on access, • Demonstrated subject matter expertise in both the medical and pharmacy benefit across all major US payer segments (e.g., Commercial, Medicare, Medicaid, and Federal Markets), • Demonstrated knowledge of reimbursement methodologies across core sites of care, including physician offices / clinics, hospital outpatient departments, hospital inpatient, and long-term care settings, • Prior experience in both medical benefit and pharmacy benefit specialty therapeutic areas, • Prior experience fielding primary market research initiatives in support of commercial strategy campaigns, • Demonstrated ability to lead multiple workstreams across matrixed teams, • Strong analytical and problem-solving skills, • Advanced degree(s) (PhD, MD, MBA, MPH, JD, or MS), • 4+ years of life sciences consulting experience or comparable biopharma industry experienceCompensation: Base salary range: $160,000 - $175,000 depending on experience. Generous incentive compensation structure. Benefits Package: • 401k - generous employer match with immediate vesting and financial planning resources, • Comprehensive medical, dental and vision coverage options effective day 1 of employment, • Flexible spending account (FSA) or Health Savings Account (HSA), • Company paid insurances including Short- and Long-Term Disability and Life insurance as well as additional voluntary options, • Paid parental leave for all new parents, • Health & Wellness Benefit (e.g., gym memberships; $1000 reimbursement annually), • Employee Assistance Program Xy8h24HDkb

Job DescriptionWho we are:Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most. Nitra offers physicians and medical clinics around the country credit and expense management products they crucially need, as well as a medical supply marketplace, in an all-in-one platform powered by machine learning technologies. Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. They are joined by an ambitious and experienced team from American Express, Plaid, and Goldman Sachs. The team is backed by some of the world’s leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD. We're looking for:We are looking for a highly versatile and data-driven Growth & Enablement Marketing Manager to lead initiatives across content creation, newsletter strategy, go-to-market execution, product enablement, and cross-functional collaboration. This role will be responsible for building high-quality sales and marketing materials, owning and optimizing company-wide newsletters, improving funnel performance, supporting product launches, and driving scalable growth programs across the company.The ideal candidate is both creative and analytical — someone who can design compelling content, develop and execute a high-impact newsletter strategy, run strategic marketing campaigns, partner with sales to drive enablement, and use data to optimize performance. If you thrive in a fast-paced startup environment, enjoy working across teams, and have a strong grasp of the full GTM funnel, this role is for you.Your responsibilities will include: • Develop high-quality sales and marketing content including newsletters, one-pagers, pitch decks, value propositions, onboarding materials, training guides, and product resources., • Create and maintain a structured marketing content portfolio, ensuring every asset demonstrates clarity, consistency, and strong storytelling., • Plan, execute, and optimize full-funnel marketing campaigns — from ideation to delivery — aimed at driving demand, improving qualification, and increasing conversion rates., • Manage multiple marketing projects simultaneously, ensuring deadlines are met and cross-functional partners remain aligned., • Lead and support website revamps, including messaging updates, UX improvements, and creation of new digital assets (visuals, promotional materials, newsletter templates)., • Ensure brand consistency across customer-facing and revenue-enablement materials., • Track and analyze key marketing KPIs — leads, conversion rates, CAC, funnel stages — and use insights to inform strategy, optimize campaigns, and improve performance., • Produce quantitative reports and actionable insights to guide GTM and marketing decisions., • Collaborate closely with Sales to strengthen lead qualification processes, improve conversion efficiency, and support the entire buyer journey through tailored messaging and content., • Build tools and messaging frameworks that empower the Sales, SDR, and CSM teams throughout the GTM motion., • Partner with Product to support feature launches, messaging rollouts, and the creation of internal/external launch materials., • Develop training assets and enablement programs to drive product adoption across Sales and Customer Success teams., • Work cross-functionally with Sales, Product, CSM, RevOps, and CRM teams to deliver cohesive revenue-aligned marketing initiatives.You have:, • 2–7 years of experience in marketing, growth, enablement, or related roles., • Strong content creation skills with experience producing:One-pagers, pitch decks, value props, onboarding materialsWebsite updates, UX/UI improvements, newsletters, digital collateral, • Exerience running marketing campaigns and owning strategy execution., • Strong UX/UI intuition and ability to collaborate with design resources., • Quantitative marketing experience, including tracking and interpreting:Leads, conversion rates, CACFunnel metrics & campaign performanceFull-funnel GTM understanding and experience partnering with sales teams., • Experience supporting product marketing initiatives and product launches., • Excellent communication, writing ability, attention to detail, and cross-functional collaboration skills., • Ability to operate effectively in a fast-paced startup environment.We offer:, • Equity - Everyone at Nitra is an owner. When the company wins, you win, • Competitive Salary - You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra, • Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options.

This person will translate complex product capabilities into clear, compelling messaging; build go-to-market strategies for new products and features; and create high-impact content that supports sales, client success, and brand growth. The Product Marketing Manager plays a critical role in shaping

Job Description Job Description We're looking for motivated, client-focused professionals to meet virtually with individuals who have requested information about supplemental benefit plans.These plans are designed to help protect families beyond what is typically offered by their employer.You will

State and federal laws require licensing to sell certain insurance products.

State and federal laws require licensing to sell certain insurance products.

State and federal laws require licensing to sell certain insurance products.

Confer with supervisors or other managers to monitor construction progress, including productivity and compliance with building and safety codes. Rainbow Shops, Inc Construction Project Manager Job Description Description: Rainbow USA Inc is a specialty retailer based in Brooklyn, NY with locations

Assistant Manager, Product - Saks New York. The Assistant Manager will be responsible for fully owning and driving the business within the assigned product category. Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and

Lead product managers while coordinating with design, production, and other cross-functional teams. Proven experience as a Product Manager or in a similar role. Collaborate with senior management to develop product plans and strategic roadmaps.

Vision & Strategy You develop a long-term vision for your product area, drive consensus, rally stakeholders, and evangelize it across the organization. You translate understanding into segmentation frameworks and product decisions that meet consumers where they arewhile understanding client needs. M