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Job DescriptionDescription: For more than 75 years, Heatherwood has been committed to building upscale residential rental communities, commercial properties, and luxury urban spaces. Our commitment to quality constructions, striking designs, and providing exemplary service, makes us one of the most highly regarded leaders in the industry. Additionally, we offer a competitive benefits package including health & dental, and vision insurance, 401(k), and paid PTO. Lead Technician for Heatherwood, you are the driving force in providing great service to our residents in a fast-paced, challenging, and rewarding environment. Responsibilities and Duties • Apply a “Safety First” approach to every day at Heatherwood., • Maintain the properties’ interior and exterior standards., • Openness and approachability to feedback and consistent communication with your team and management., • Advanced understanding and experience with the following mechanical systems, but not limited to: several types of HVAC equipment, plumbing (boilers, water heaters, drain clearing, fixture replacement), electrical repair and troubleshooting, appliance repair, painting, and carpentry., • Ability to use multiple building and property management applications and software including or similar functionality to; Yardi, Suite Spot, Microsoft Outlook, Word, and Excel., • Ability to assume the responsibilities of the Maintenance Manager in their absence., • Train and develop Maintenance Technicians on both technical and administrative skill sets to support growth., • Ensure Heatherwood’s standards and core values are consistently met., • Ability to effectively troubleshoot and problem-solve maintenance issues in a fast-paced setting., • Supporting the performance management of all maintenance associates., • Shared responsibility of “On-Call” schedule with your property and other Heatherwood properties., • Ability to learn or oversee a Sewer Treatment Plant and Swimming Pools where applicable., • A positive attitude., • Team first approach to every day., • A history of being a proven peer leader., • A minimum experience of 3+ years in a supervisory role in multifamily residential, commercial, or hotel maintenance, or similar field experience., • A proven track record of managing maintenance associates., • Operate with professionalism and integrity., • A customer-first approach to providing world class maintenance and service., • Ability to work directly with the Maintenance Manager to drive effective day-to-day operations of the maintenance operations at the community., • Strong time management routines and timely task execution of workload., • Vendor management experience includes communicating schedules, providing materials, project execution, and vendor accountability., • Advanced understanding of computer and smartphone skills., • Experience in managing a work order system, purchasing, and understanding a budget., • Balance between field and administrative workload., • Safe understanding of hand/power tools/mechanical systems and use of PPE (Personal Protective Equipment)., • Attention to detail and consistently doing the job right the first time., • Universal HVAC Refrigerant Certificate and CPO Certificate., • Heatherwood Safety Culture – monthly team safety training., • How your success in maintenance contributes to the communities’ goals., • How to effectively manage your time and communicate in a fast-paced setting., • Support in obtaining CPO (Certified Pool Operator) certificate if required., • HVAC training and support in obtaining HVAC Universal License., • Attention to detail and supporting Heatherwood’s maintenance standards., • Ongoing maintenance training and development and internal company growth opportunities.

Job DescriptionDescription: About Heatherwood For over 75 years, Heatherwood has been dedicated to developing upscale residential rental communities, commercial properties, luxury urban spaces. Our reputation for quality construction, innovative design, and exceptional service has made us a recognized leader in the industry. At Heatherwood, we believe our employees are our greatest asset, which is why we prioritize professional development and promote from within. The Head Golf Professional serves as the on-site golf leader and a visible driver of participation, programming, and revenue performance for the public golf facility. This role is responsible for managing and overseeing daily golf operations while executing and expanding organized play, instructional programs, player development, guest engagement, and conversion of new and returning golfers. The position works in close alignment with the General Manager and Vice President of Golf Operations and has responsibility for training and development of direct reports and other golf staff. The Head Golf Professional is expected to function as both a revenue driver and culture builder, strengthening current performance while fostering an inclusive, welcoming environment that encourages repeat play and long-term growth within the local golf community. Requirements: Organized Play & Revenue Growth (Primary Focus) • Accountable for driving predictable, repeatable revenue through structured programming, • Develop, manage and grow leagues (men’s, women’s, junior, senior, corporate), • Plan, manage and execute high-quality tournaments and events, • Develop and manage promotional, holiday, and fundraising events, • Increase participation and retention rates, • Improve repeat play frequency, • Track and grow revenue per round, • Implement yield management and tee sheet optimization, • Manage and oversee tee sheet management, starting operations, and pace of play, • Ensure accurate collection and tracking of all fees and charges, • Maintain oversight of golf cart fleet and practice facilities, • Administer handicap program in accordance with governing guidelines, • Ensure proper POS procedures and inventory controls, • Maintain professional golf shop presentation and merchandising standards, • Develop and implement an inclusive instruction program (private and group), • Create beginner-to-league pathways to support long-term engagement, • Expand women’s, junior, and family programming, • Recruit and manage PGA professional instructors as applicable, • Utilize PGA of America player development tools and resources, • Recruit, hire, train and supervise golf department staff, • Manage Assistant Managers and oversee outside operations staff, • Conduct evaluations and performance reviews, • Develop internal bench strength and succession readiness, • Maintain payroll accuracy and align labor with revenue levels, • Responsible for the financial performance of golf operations, • Monitor daily, weekly, and monthly revenue trends, • Assist in budget preparation and forecasting, • Improve margins through programming and facility utilization, • Collaborate with the Head of Agronomy and Assistant Superintendent on course setup and tournament preparation, • Partner with sales or guest services teams to support guest conversion, • Attend management meetings as requested, • PGA of America Member [VN1.1]in Good Standing, • Minimum of three (3) years of progressive golf operations experience, preferably in a public or high-volume facility, • Proven track record of growing leagues, tournaments, and participation, • Strong leadership, team-building, and staff development skills, • Financial acumen with experience managing budgets and revenue targets, • Exceptional guest service orientation and communication skills, • Competitive salary, • Health, dental, and vision insurance, • 401(k) with company match, • Paid time off and holidays, • Employee Housing Discount, • Employer-Paid Coverage (Life and Long-Term Disability Insurance), • Employee Assistance Program, • Employee Referral Program, • Ongoing training and internal growth opportunities

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