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Job Description:\n\nPOSITION SUMMARY The Quality Assurance Specialist is responsible for assisting in the development, implementation, monitoring, and evaluation of the Agency's Quality Assurance, Regulatory Compliance, Risk Management, and Continuous Quality Improvement programs to ensure services are delivered in accordance with OPWDD regulations, OMIG requirements, Medicaid standards, Agency policies and procedures, and all applicable federal and state regulations. The Quality Assurance Specialist conducts comprehensive audits, compliance reviews, program observations, record reviews, environmental assessments, and regulatory monitoring activities across Residential Services, Certified Day Habilitation, Day Habilitation Without Walls, Community Habilitation, Respite Services, Supported Employment (SEMP), Pre-Vocational Services, Nursing Services, Transportation, Maintenance, Human Resources, Records Management, and other Agency departments to evaluate operational performance, identify areas of regulatory risk, verify compliance, and promote high-quality, person-centered services. The Quality Assurance Specialist collaborates with Executive Leadership, program leadership, clinical departments, and interdisciplinary team members to identify compliance concerns, monitor corrective actions, provide technical assistance, support survey readiness, and promote continuous quality improvement throughout the Agency. The Quality Assurance Specialist conducts internal audits, unannounced program reviews, mock surveys, documentation reviews, environmental inspections, medication observations, active treatment observations, transportation reviews, and other quality monitoring activities to ensure individuals receive safe, effective, person-centered services while assisting departments in maintaining regulatory compliance, improving operational performance, reducing organizational risk, and achieving quality outcomes. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Employee must possess the ability to interact professionally and ethically with individuals receiving services, families, Agency leadership, supervisors, managers, Program Coordinators, Residential Managers, clinical professionals, Direct Support Professionals, regulatory agencies, community partners, and interdisciplinary team members while maintaining objectivity, professionalism, and confidentiality. Must possess comprehensive knowledge of OPWDD regulations, OMIG requirements, Medicaid standards, HIPAA, Corporate Compliance, Incident Management requirements, Quality Assurance principles, and all applicable federal and state regulations governing services for individuals with intellectual and developmental disabilities. Must possess knowledge of quality assurance methodologies, regulatory compliance, internal auditing, risk assessment, corrective action planning, root cause analysis, active treatment principles, person-centered planning, documentation standards, incident management, infection prevention, medication administration requirements, fire and life safety standards, emergency preparedness, environmental safety, and continuous quality improvement principles. Knowledge of Life Plans, Staff Action Plans, Behavior Support Plans, Plans of Nursing Services (PONS), PrecisionCare documentation, billing documentation, clinical records, and other OPWDD-required documentation is required. Ability to conduct comprehensive audits, documentation reviews, program observations, interviews, compliance assessments, mock surveys, environmental inspections, medication room reviews, transportation reviews, and regulatory monitoring activities while accurately identifying deficiencies, determining compliance risks, evaluating systemic concerns, and recommending corrective actions. Ability to prepare professional audit reports, exit conference summaries, corrective action recommendations, statistical reports, trend analyses, executive summaries, and other quality assurance documentation using objective, factual, and professional language. Ability to interpret and apply Agency policies, OPWDD regulations, OMIG requirements, Medicaid standards, and regulatory guidance while exercising sound judgment, maintaining confidentiality, prioritizing multiple assignments, meeting strict deadlines, and managing sensitive information. Ability to utilize Microsoft Office applications, PrecisionCare, electronic health records, audit software, databases, reporting systems, and other technology necessary to perform Quality Assurance, regulatory compliance, auditing, and reporting functions. Ability to communicate effectively both verbally and in writing, provide technical assistance and coaching, conduct exit conferences, present audit findings, educate staff regarding regulatory requirements, and establish collaborative working relationships with Agency leadership, program staff, regulatory agencies, and interdisciplinary team members. Ability to travel to all Agency locations, conduct field audits and unannounced program reviews, work flexible hours when necessary to complete evening or weekend observations, and perform duties necessary to support the Agency's Quality Assurance, Risk Management, Regulatory Compliance, and Continuous Quality Improvement programs. ESSENTIAL RESPONSIBILITIES Quality Assurance Program AdministrationWork collaboratively with Executive Leadership, the Director of Quality Assurance, Assistant Director of Quality Assurance, Program Leadership, clinical departments, and interdisciplinary team members to implement, monitor, and continuously improve the Agency's Quality Assurance, Regulatory Compliance, Risk Management, and Continuous Quality Improvement programs.Develop, review, revise, and maintain Quality Assurance audit tools, monitoring instruments, compliance checklists, survey tools, risk assessment tools, and quality review processes to ensure they remain consistent with current OPWDD regulations, OMIG requirements, Medicaid standards, Agency policies, best practices, and all applicable federal and state regulatory requirements.Monitor changes to OPWDD regulations, Administrative Memoranda (ADMs), guidance documents, survey protocols, Medicaid requirements, and Agency policies, and recommend revisions to Quality Assurance monitoring tools, audit instruments, and compliance review processes to maintain regulatory compliance.Assist in the development, implementation, and evaluation of Quality Assurance policies, standard operating procedures, audit methodologies, quality indicators, performance measures, and monitoring systems that promote regulatory compliance and continuous quality improvement.Identify operational, clinical, regulatory, and organizational risks through ongoing monitoring, auditing, data analysis, and program observations and communicate findings and recommendations to Quality Assurance leadership. Compliance Monitoring & Internal AuditsConduct comprehensive internal audits, compliance reviews, and operational assessments of Residential Services, Certified Day Habilitation, Day Habilitation Without Walls, Community Habilitation, Respite Services, Pre-Vocational Services, Supported Employment (SEMP), Nursing Services, Transportation, Maintenance, Records Management, Human Resources, and other Agency departments to evaluate compliance with applicable regulations and Agency standards.Conduct announced and unannounced quality assurance reviews, spot visits, mock surveys, environmental inspections, documentation reviews, and program observations to evaluate regulatory compliance, operational performance, and quality of services.Conduct routine observations of active treatment, person-centered service delivery, staff interactions, community integration activities, transportation services, meal services, medication administration, fire safety procedures, infection prevention practices, and other operational activities to verify services are delivered in accordance with Agency expectations and regulatory requirements.Review Life Plans, Staff Action Plans, Behavior Support Plans, Plans of Nursing Services (PONS), assessments, daily documentation, monthly progress notes, billing documentation, attendance records, PrecisionCare documentation, and other required records to verify accuracy, completeness, consistency, and regulatory compliance.Evaluate programs for compliance with OPWDD regulations, Medicaid requirements, HIPAA, Corporate Compliance standards, Agency policies, and accepted professional standards while identifying deficiencies, compliance risks, systemic concerns, and opportunities for quality improvement. Regulatory Compliance & Documentation ReviewReview individual records, clinical documentation, medical records, Life Plans, Staff Action Plans, Behavior Support Plans (BSPs), Plans of Nursing Services (PONS), assessments, monthly summaries, daily service documentation, billing records, attendance records, PrecisionCare documentation, and other required records to ensure compliance with OPWDD regulations, Medicaid requirements, Agency policies, and documentation standards.Verify documentation is accurate, complete, timely, person-centered, internally consistent, and supports services delivered while identifying deficiencies, omissions, conflicting information, and documentation trends requiring corrective action.Evaluate implementation of Life Plans, Staff Action Plans, Behavior Support Plans, Plans of Nursing Services, safeguards, Levels of Supervision, active treatment requirements, and other individual service plans to ensure services are implemented consistently and in accordance with regulatory requirements and each individual's assessed needs.Conduct documentation reviews to verify required assessments, evaluations, physician orders, nursing documentation, behavior documentation, habilitation records, employment records, community service documentation, and other required records are maintained, current, and compliant with applicable regulations and Agency standards.Monitor compliance with medication administration practices, delegated nursing activities, infection prevention procedures, health and safety requirements, emergency preparedness standards, fire safety regulations, environmental safety standards, transportation requirements, and other operational safeguards through observations, documentation reviews, and quality assurance monitoring activities.Review PrecisionCare documentation, electronic health records, incident documentation, physician orders, appointment tracking, medication records, assessments, alerts, and other electronic documentation to ensure information is accurate, current, complete, and consistent throughout the individual's record.Monitor compliance with incident reporting requirements, abuse prevention procedures, regulatory notifications, investigation recommendations, corrective action implementation, and other Quality Assurance activities while communicating identified concerns to the Director of Quality Assurance and appropriate Agency leadership.Review program operations to verify individuals receive services consistent with approved program descriptions, habilitation objectives, staffing requirements, Levels of Supervision, person-centered practices, active treatment principles, and Agency standards of care. Survey Readiness & Corrective Action MonitoringConduct comprehensive mock surveys, survey readiness reviews, focused compliance reviews, and pre-survey assessments to evaluate program readiness, identify regulatory deficiencies, and prepare departments for OPWDD surveys, certifications, audits, and other regulatory inspections.Prepare professional audit reports, compliance summaries, deficiency reports, exit conference documentation, corrective action recommendations, and quality improvement reports that clearly identify findings, applicable regulations, compliance risks, recommended corrective actions, and opportunities for operational improvement.Conduct exit conferences with Program Leadership and department management to review audit findings, discuss regulatory deficiencies, provide technical assistance, clarify compliance expectations, establish corrective action timelines, and answer questions regarding regulatory requirements and Agency expectations.Monitor corrective action plans to ensure deficiencies are addressed within established timeframes, corrective measures are effectively implemented, supporting documentation is maintained, and corrective actions remain compliant with regulatory and Agency requirements.Conduct follow-up audits, verification reviews, and compliance monitoring activities to validate corrective actions have been successfully implemented, deficiencies have been resolved, and sustained regulatory compliance has been achieved.Identify repeat deficiencies, recurring compliance concerns, ineffective corrective actions, operational trends, and systemic issues requiring additional intervention, and communicate findings and recommendations to the Director of Quality Assurance and Agency leadership.Evaluate audit findings to determine whether deficiencies represent isolated events, repeated occurrences, systemic failures, pervasive compliance concerns, or conditions that create an immediate threat to the health, safety, welfare, rights, dignity, or continuity of services for individuals receiving supports.Escalate significant compliance concerns, high-risk findings, systemic deficiencies, and immediate health and safety concerns to the Director of Quality Assurance while assisting with the development, implementation, monitoring, and verification of corrective action strategies designed to improve regulatory compliance and operational performance. Quality Improvement, Risk Management & Technical AssistanceIdentify operational, clinical, environmental, documentation, and regulatory risks through audits, observations, data analysis, interviews, and compliance reviews, and communicate findings and recommendations to the Director of Quality Assurance and appropriate leadership.Analyze audit findings, incident trends, corrective action outcomes, survey results, and quality indicators to identify recurring deficiencies, systemic concerns, organizational risks, and opportunities for continuous quality improvement.Assist in the development, implementation, monitoring, and evaluation of quality improvement initiatives, performance improvement projects, regulatory compliance strategies, and best practices designed to improve service quality, operational performance, and regulatory compliance.Provide technical assistance, coaching, and regulatory guidance to Program Leadership, supervisors, clinical staff, and Direct Support Professionals regarding OPWDD regulations, Agency policies, documentation standards, person-centered practices, active treatment, and quality assurance expectations.Educate program leadership and staff on identified audit findings, regulatory deficiencies, coEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job Description Summary: The Data Analyst is responsible for collecting, evaluating, and communicating data that will provide stakeholders and Elmcor leadership with a data-driven, evidence-based approach to implement programs that will benefit the community and improve outcomes. The Data Specialist will work with program specialists in completing online reporting cycle entries, uploading evaluation tools, submitting required reports, and ensuring fidelity of programs as per developer. The person in this position will also work closely with Elmcor data system operators across all programs. REPORTING RELATIONSHIP: Position reports to IT Manager LOCATION: Corona, NY POSITION TYPE: Full Time ESSENTIAL DUTIES/RESPONSIBILITIES: • Support daily operations, maintenance, and quality assurance of the agency data stored in and extracted from the electronic data collection system., • Development of quality assurance and fidelity measures, • Interprets and implements quality assurance standards., • Assist Elmcor leadership and subject matter experts by ensuring that the program’s implementation, participants, and training are accurately documented, and ensuring the quality and completeness of data available for analysis., • Denotes procedures and directions for recording and reporting quality data., • Collect, analyze, and map data for program assessment and health education activities., • Analyze data and provide interpretation for quality assurance, evaluation, and program development., • Documents internal audits and other quality assurance activities and reports the same out to program manager, directors , and executive director., • Summarize and present findings as appropriate., • Contribute to the development of comprehensive proposals, protocols, and evaluation plans for selected projects., • Collects and complex statistical quality data., • Prepares reports to communicate outcomes and quality activities., • Contribute to narrative and data reporting to interval leadership and stakeholders on evaluation activities and indicators, in collaboration with program managers. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience • Must have a high school diploma along with at least 5 years of administrative work experience., • Excellent computer skills, proficiency in database management, • Good verbal and written communications skills and excellent computer skills a must., • Knowledge of tools, concepts, and methodologies of QA and outcome-driven data analysis BENEFITS: 15 Vacation Days (Accrued to be used after Probationary period) 12 Sick Days (3 per quarter) Floating Holiday 1 annually 401K retirement plan with 3% match after 90 days of employment Medical Benefits after 30 days of employment with Cigna Dental/Vision eligible after 90 days of employment Access to Gym/Weight Room Access to Boxing Ring Short Term Disability Life, Accidental Insurance available through Aflac Transit Check for commuting expenses Legal Shield for legal services Public Service Loan Forgiveness (PSLF) participant Mon - Fri 10AM - 6PM

Job Description Company Description Domani Inspection Services, Inc. is an internationally accredited and NYC DOB-approved (SIA#000843) Special Inspections Agency. As a full-service provider, Domani delivers a comprehensive range of on-site special inspections, forensic testing, mold and air quality testing, vibration monitoring, construction material pre-testing, pre-construction surveying, and quality control management. The company boasts 40 IAS certifications under the new Code and is actively involved with various project types across New York City's five boroughs. Domani's expertise spans from new building “out of the ground” construction to interior alterations and Local Law 11 compliance work, showcasing its commitment to quality and extensive industry experience. Job Description We are looking for a dedicated and detail-oriented Optical Settlement Monitoring Specialist to join our team in New York City. In this role, you will play a crucial part in ensuring our clients remain compliant with the Department of Buildings (DOB) mandated requirements. You will be responsible for conducting optical settlement monitoring for Support of Excavation (SOE), demolition, and foundation work during construction activities. The ideal candidate will have experience using advanced optical instruments and monitoring technology to deliver precise, real-time data, ensuring structural integrity and safety. If you have a strong background in construction monitoring, attention to detail, and a commitment to excellence, we encourage you to apply and become an integral part of our expert team. Duties/Responsibilities • Be the lead in the preparation and provide clarity on readings provided by the field team through the issuance of timely initial and progress reports., • Plan, coordinate and schedule project work tasks for multiple projects., • Oversee settlement monitoring surveys of New Building Construction and their adjacent properties to ensure any movement is documented clearly and presented to our clients in a timely fashion., • Check and reduce raw field data, perform calculations and download/file survey data, • Oversee the location of boundary lines within MTA and LIRR tunnel structures and above ground property to ensure, • Lead the survey control team to provide accurate control points for laser scanning activities. Ensure all control points are meticulously placed and verified., • Oversee the Implementation of the highest quality assurance protocols to maintain the highest standards of surveying accuracy and consistency. Requirements • Minimum of 1 year experience as a Land Surveyor, • New York State license is required, New Jersey State license is also preferred., • Proficient in all Leica monitoring station equipment models and all applicable software that goes with adjacent property optical monitoring., • Excellent communication skills Compensation $125,00-$150,000 per year. Actual compensation may vary based on factors such as related work experience, market conditions, education/training, certifications and other credentials, as well as applicable knowledge and skills. Benefits • Health insurance, • 401K, • Dental insurance, • Paid Time Off, • Tuition Reimbursement Domani Inspection Services Inc., is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Overview: The Referral Coordinator is responsible for coordinating, tracking, and facilitating patient referrals to specialty care providers and community-based services to ensure timely access to care and continuity of treatment. Working under the direction of the Chief Quality Assurance & Improvement Officer and within established policies, procedures, and regulatory requirements, the Referral Coordinator serves as a central point of communication among patients, providers, specialists, insurance carriers, and support staff. Essential Job Duties This position requires strong organizational skills, attention to detail, customer service excellence, and the ability to manage multiple priorities in a fast-paced environment. The Referral Coordinator is responsible for maintaining accurate referral documentation within the Electronic Health Record (EHR), obtaining insurance authorizations, monitoring referral completion, and assisting patients in overcoming barriers to specialty care. • Receive, review, process, and track referral requests generated by providers and clinical staff., • Enter and maintain all referral information accurately in the Electronic Health Record (EHR) system., • Prioritize urgent and time-sensitive referrals and actively coordinate care until appointments are confirmed and completed., • Schedule specialty appointments and coordinate referrals with external healthcare providers, hospitals, diagnostic centers, and community agencies., • Obtain prior authorizations and referrals from insurance carriers as required by specialist offices and payer guidelines., • Request authorization extensions, modifications, or updates when additional services are required., • Follow up with specialty offices to ensure referral acceptance and appointment availability., • Coordinate alternative referral arrangements when providers are unable to accept patients., • Monitor referral status and maintain ongoing communication with patients throughout the referral process., • Provide patients with specialist contact information, appointment details, preparation instructions, and follow-up requirements., • Document all referral activities, communications, and outcomes accurately and timely within the EHR., • Track referral completion and close referral loops by obtaining consultation reports, diagnostic results, and specialist recommendations., • Ensure receipt and proper routing of specialist reports to ordering providers for review and follow-up., • Respond promptly and professionally to patient inquiries regarding referrals, authorizations, appointments, and care coordination activities., • Identify and address barriers to care, including transportation, language access, insurance limitations, and financial concerns., • Educate patients regarding referral processes, insurance requirements, and follow-up expectations., • Connect patients with interpretation services, financial assistance programs, prescription assistance programs, and other available resources as appropriate., • Assist uninsured or underinsured patients by providing information regarding sliding fee scale eligibility and community resources., • Serve as a liaison between providers, nursing staff, medical assistants, front desk personnel, specialists, hospitals, and insurance representatives., • Respond to provider inquiries regarding referral status, authorization approvals, specialist reports, and care coordination activities., • Collaborate with clinical and administrative staff to ensure continuity of care and timely patient follow-up., • Maintain knowledge of payer requirements, referral guidelines, and specialty network resources., • Maintain compliance with HIPAA, patient confidentiality standards, organizational policies, and regulatory requirements., • Participate in quality improvement initiatives related to referral management, care coordination, patient access, and continuity of care., • Monitor referral performance metrics and assist with audits, reporting, and process improvement activities., • Maintain accurate and complete documentation in accordance with organizational standards and accreditation requirements., • Attend required meetings, trainings, and professional development activities. Non-Essential Job Duties • Perform other duties and responsibilities as assigned to support patient care and organizational operations., • Demonstrate professionalism, courtesy, cultural sensitivity, and excellent customer service at all times., • Support organizational initiatives that improve patient outcomes and patient satisfaction. Requirements High School Diploma or GED required. Associate degree in Healthcare Administration, Medical Office Administration, Business Administration, or related field preferred. Minimum of one (1) year of experience in healthcare administration, referral coordination, medical office operations, care coordination, or a related healthcare setting preferred. Experience working with Electronic Health Records (EHR) systems preferred. Experience obtaining insurance authorizations and coordinating specialty referrals preferred. Experience in an FQHC, ambulatory care, or primary care setting preferred. Familiarity with insurance verification, authorization procedures, and managed care req. Strong organizational skills with the ability to manage multiple tasks simultaneously. Excellent verbal and written communication skills; bilingual preferred. Strong customer service and interpersonal skills. Ability to maintain confidentiality and exercise sound judgment. Ability to work effectively with diverse patient populations and multidisciplinary teams. Proficiency with Microsoft Office applications and Electronic Health Record systems. Strong data entry, documentation, and record management skills. Ability to work independently and prioritize workload effectively. Physical & Work Requirements Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential function Ability to sit, stand, walk, bend, reach, and use standard office equipment for extended periods. Ability to communicate effectively in person, by telephone, and through electronic communication. Ability to travel between DFCC locations, hospitals, community agencies, and patient homes as required. Ability to lift and carry materials weighing up to 20 pounds occasionally. Work is performed in a healthcare and office environment with occasional community-based visits. Frequent interaction with patients experiencing complex medical, behavioral health, and socioeconomic challenges. Exposure to healthcare settings including ambulatory clinics, hospitals, skilled nursing facilities, and community agencies. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential function Ability to sit, stand, walk, bend, reach, and use standard office equipment for extended periods. Ability to communicate effectively in person, by telephone, and through electronic communication. Ability to travel between DFCC locations, hospitals, community agencies, and patient homes as required. Ability to lift and carry materials weighing up to 20 pounds occasionally. Work is performed in a healthcare and office environment with occasional community-based visits. Frequent interaction with patients experiencing complex medical, behavioral health, and socioeconomic challenges. Exposure to healthcare settings including ambulatory clinics, hospitals, skilled nursing facilities, and community agencies. Monday - Friday 9 am - 5pm 37.5

Northwell, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the NYC, Long Island and Westchester regions. At Northwell-GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team! The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients. Hourly rate: $18.50- $27.25 This position offers monthly incentive pay based on performance metrics Job Requirements Education • High School Diploma required, • Graduate of a Medical Assisting Program preferred, • Phlebotomy and EKG experience preferred Work Experience • Medical Assistant experience preferred, • Front Desk experience preferred Required Certifications • Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA). Essential Functions • Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility., • Process co-pays and schedule patient appointments for assigned center., • Coordinate provider referrals to assigned Specialist., • Answer patient questions regarding their care and keep them informed of their status., • Inform technical staff of patient flow., • Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit, • Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed., • Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider., • Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed., • Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies., • Responsible for maintenance of medical records and scanning charts to patient files., • Answer phone calls, collect and sort daily incoming and outgoing postal correspondence, • Ensure reception is well maintained, • Conduct courtesy call-backs for patient follow-up., • Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building., • Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed., • All other duties as assigned. Additional Knowledge, Skills and Abilities Required • Basic Medical Assistant duties, • Ability to type quickly, basic computer knowledge, • Proficient in Microsoft Word and Excel, • Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals, • Exceptional written and verbal communication skills, • Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference Set up email alerts as new job postings become available that meet your interest! All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers. NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation's largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. Work Shifts: 9:00 A.M 5:00 P.M Functional Title: Quality Assurance Specialist Corporate Title: Clinical Business Analyst LII Work with business analysts and developers to clarify requirements and resolve issues. Create mock-ups used to develop internal applications Knowledge of querying a database system Ability to learn to write queries to test accuracy of data. Identify document and track QA findings using an internal ticket-tracking (to properly log fix-tasks) system to ensure timely resolution. Assist in developing, vetting, and documenting test plans, test scenarios, and test scripts. Perform testing protocols as part of life cycle of internally and externally developed applications Create test cases and test scenarios based on business requirements. Acquire and create test data and analyze/verify data Work as part of a fast-moving team within a dynamic work environment. Participate in special projects as needed and perform other duties as assigned Maintain various IT documents Ability to work on multiple projects, and prioritize tasks around tight deadlines and evolving objectives Utilize current testing approaches and scripts (both automated and manual) based on established standards and the analysis of design documentation and requirements Detail oriented and Strong problem-solving skills. Perform tests and analysis of internal applications and reports to identify issues. Work with Robotics software Excellent communication skills, Analytical thinker Maintain and create up-to-date application quick guides for reference and future use Work CHS staff to perform testing protocols to analyze/verify data Continue to QA any and all CHS IT datasets 1. A Masters degree or advanced clinical degree from an accredited college or university and one (1) year of experience gathering and documenting business, clinical, and/or functional requirements using interviews, document analysis, workshops, surveys, site visits, business process descriptions, scenarios, business analysis, task and workflow analysis or related in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area; or, one (1) year of experience in a relevant clinical and/or healthcare administration role/function; or 2. A Baccalaureate degree from an accredited college or university and three (3) years of experience as described above; or 3. A satisfactory combination of education, training, and experience. 4. Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one (1) year. NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs

Assist the QA /training Coordinator on the quality assurance program and audit procedure for the DDS network. Will assist with providing and scheduling special trainings to increase the quality of care at each of the several ICF, IRA and Family Care homes including but not limited to activities of d

Investigates customer complaints/concerns about contractor quality performance and processes which impact user satisfaction, then provides data about the complaints. Job DutiesDesigns/implements/maintains a risk-based surveillance program and assessment plan associated with the quality assurance pro

Transitional Services for New York, Inc., a not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients' needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. TSINY, a non-profit mental health services agency is seeking a Full-Time Corporate Compliance Specialist for its Administrative offices in Whitestone, NY. Annual Salary: $66,300; Exempt Full-Time The Corporate Compliance Specialist will ensure the Agency is in compliance with all Federal, State, and City laws, regulations, and Agency policies. They will be responsible for conducting compliance and quality assurance audits. Essential Functions: • Member of Incident Review Committee, • Report incidents to Justice Center and New York State Office of Mental Health., • Investigate allegations of client abuse and neglect., • Audit insurance claims for compliance with requirements and regulations., • Provide training for staff and directors., • Audit all programs for adherence to operating regulations., • 24/7 on call for serious incidents., • Policy and Procedure development., • Monitor Agency compliance program., • Participate in ongoing development of compliance program., • HIPPA Privacy Officer duties., • Participate in the Staff Development Committee and Agency staff development efforts., • Coordination of Staff Orientation., • Monitor AWARD Helpdesk and Zendesk., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file., • Documents or store materials throughout the workday, with or without reasonable accommodation., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan., • Perform other related duties as required. Requirements/Experience/Skills/Abilities BA/BS degree and 3-5 years' administrative, supervisory and clinical experience with psychiatric population. Evidence of progressively responsible positions is desirable. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Strong Documentation Skills: Highly comfortable with administrative documentation. Quality Assurance Specialist (QA Inspector & Documentation). Analytical & Problem-Solving Aptitude: Ability to read technical documentation/drawings, analyze test data, and trace quality issues back to their root caus

Job DescriptionDescription: Provides day-to-day administrative, logistical and operational support to the HIV Care and Prevention management team to facilitate the efficient operation of programs. Key responsibilities of this role include by implementing and maintaining administrative support systems, managing inventory and invoicing as well as data entry. RESPONSIBILITIES: 1. Maintain and update program documentation including reports, schedules and databases, 2. Coordinate meetings, prepare agendas, and transcribe minutes for program-related discussions., 3. Provide administrative support, including data entry into required databases (including AIRS and CareWare)., 4. Conduct research and compile data to support program initiatives and decision-making., 5. Keep inventory and tracking of all program supplies and facilitate purchasing where necessary, 6. Assist Quality Management specialist with special projects related to quality assurance/improvement, 7. Maintain department’s SharePoint to ensure easy access and audit readiness to program’s policies and operating procedures, 8. Other related tasks, duties, and responsibilities as assigned Requirements: MINIMUM QUALIFICATIONS: • AA in Business Administration, Project Management or related field. Bachelors preferred., • Proven experience in an administrative or support role, preferably in a program or project setting., • Strong organizational and multitasking skills to manage various responsibilities effectively., • Excellent written and verbal communication skills for interacting with diverse stakeholders., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools., • Attention to detail and accuracy in completing tasks and documentation., • Ability to work independently and collaboratively in a team environment., • Basic understanding of program management principles and practices.

Northwell, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the NYC, Long Island and Westchester regions. At Northwell-GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team! The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients. Hourly rate: $17.50- $26.00 Bonus eligible up to $600/month Education High School Diploma required Graduate of a Medical Assisting Program preferred Work Experience Medical Assistant experience preferred Front Desk experience preferred Required Licenses/Certifications Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA). Essential Functions Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility. Process co-pays and schedule patient appointments for assigned center. Coordinate provider referrals to assigned Specialist. Answer patient questions regarding their care and keep them informed of their status. Inform technical staff of patient flow. Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit. Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed. Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider. Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed. Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies. Responsible for maintenance of medical records and scanning charts to patient files. Answer phone calls, collect and sort daily incoming and outgoing postal correspondence Ensure reception is well maintained Conduct courtesy call-backs for patient follow-up. Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building. Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed. All other duties as assigned. Additional Knowledge, Skills and Abilities Required Basic Medical Assistant duties Ability to type quickly, basic computer knowledge Proficient in Microsoft Word and Excel Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals Exceptional written and verbal communication skills Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social differences #INDCS Set up email alerts as new job postings become available that meet your interest! All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.

Job Description:\n\nIf you are a current YAI employee, please click this link to apply through your Workday account.\n\nAbout the Position\n\nUnder the supervision of the Assistant Director - Program Nursing and at the direction of both nursing and program leadership teams, the Supervisor - Registered Nurse is responsible for oversight and direction of day-to-day activities of nursing-related services for their assigned region and/or system(s).\n\nYAI's Mission\n\nReady to join our 4,000+ employees in a career at YAI?\nWorking at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you!\n\nJoin us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/nursing.\n\nLocation\n\n \n Queens\n\nSchedule\n\n \n Full time\n\nKey/Essential Functions & Responsibilities\n\n \n Responsible for ensuring safe and appropriate nursing services and medication administration for persons supported across assigned caseload, which may include a variety of program(s) and/or system(s), working in collaboration with regional, nursing and other leadership and interdisciplinary teams to ensure implementation of person-centered, individualized plans of nursing service by regularly monitoring, assessing and addressing program and person-specific needs through oversight of nursing staff.\n \n Serves as the primary resource for day-to-day nursing and medical-related needs of the people we support across assigned caseload, providing leadership and clinical support to program staff, regularly attending regional leadership meetings to remain informed of progress, concerns or issues, making recommendations and implementing resolutions to address new or changing needs.\n \n Develops and maintains an understanding of regulations applicable to assigned programs and/or systems as they relate to medical and nursing care, including needs or care for specific medical and related conditions of persons supported and of scopes and standards of nursing practice applicable to state(s) of assignment. \n \n Directly supervises Registered Nurses (RNs) and Licensed Practical Nurses (LPNs) for assigned caseload across or within a region, providing support and guidance for nursing services to ensure that the medical needs of persons supported are successfully met.\n \n Maintains regular communication with assigned nursing staff to ensure understanding and consistent application and enforcement of job expectations, performance standards, policies and procedures and conducts regular observations, including on-site at programs or systems across assigned caseload, to evaluate performance, managing concerns of performance issues through discussions and plans for corrective actions or development plans, as needed.\n \n Ensures nursing staff are utilizing the full nursing process with each person supported from assessing conditions through improving effectiveness of care and are appropriately communicating with persons supported based on their learning needs, as they relate to health care, to support understanding and education relating to individualized medical treatments, medications and related information.\n \n Regularly monitors and assesses nursing caseloads based on program and/or person-specific needs, proposing changes and new needs to nursing leadership team, including reassignments of Regional HCS to programs across caseload to address specific needs or concerns.\n \n Directs and assists assigned nursing staff with implementing, monitoring and otherwise updating plans of nursing care or PONS, addressing new and changing medical needs for persons supported and handling complex medical issues through regular support, feedback and coaching, on site, in person and virtually as appropriate.\n \n Regularly travels to programs across assigned region to engage with or observe persons supported, program staff and nursing staff or to conduct assessments, implement plans, collect data, facilitate medical in-services and/or attend meetings to ensure appropriate implementation and monitoring of nursing plans; travels to local headquarters or other regions, as directed.\n \n Participates in the hiring process, interviewing and assessing candidates for nursing roles and ensures appropriate staffing and coverage for assigned caseload and assists with the identification of partnerships and with or at recruitment initiatives or events to attract and retain nursing staff, in collaboration with HR and nursing leadership teams.\n \n Initiates, reviews or approves staff status, work hours, promotions, demotions, transfers and/or other adjustments for staff, ensuring changes are appropriately submitted in Workday in a timely manner.\n \n Ensures timekeeping records and approvals are completed through Workday accurately and on a timely basis to support payroll processing; identifies concerns with attendance, work hours and/or time tracking, resolving with staff or coordinating resolutions with leadership, when needed.\n \n Collaborates with regional program leadership, program staff and nursing team to identify, address and/or coordinate clinical training needs, supports, assessments, documentation and related plans, providing feedback regarding program staff and people supported, as applicable.\n \n Plans and facilitates regional direct care leadership and/or other clinical team meetings to engage, train and assess Health Care Specialist and other direct care staff as applicable, providing support, guidance, mentorship and feedback through regular updates, information and discussions; directly supervises Regional Health Care Specialist(s), assigning responsibilities and monitoring performance.\n \n Regularly monitors medical systems, including Electronic Medication Administration Record (eMAR), to ensure quality of documentation and adherence to prescribed orders and/or requirements for services including medication administration and confirming appropriate, complete, person-centered and timely documentation of all plans, calls, correspondence and encounters with people we support in appropriate formats and systems, in accordance with all established guidelines and regulations.\n \n Supports nursing leadership with the implementation and communication of new and updated codes, rules, regulations, administrative memoranda and/or protocols for nursing/clinical practice, including localized infection control practices and other related plans for communicable diseases, OSHA regulations and exposure control by providing guidance and education to assigned caseload and escalating concerns or issues.\n \n Reviews medical data for assigned caseload through regular monitoring of electronic health record, eMAR and/or other systems to support quality assurance of nursing-related services, conducting regular checks of and analyzing documentation and information to identify and report on key indicators, such as medication errors, 911 calls and falls, summarizing trends and changes over time.\n \n Collaborates with applicable parties to address audit findings and other issues or concerns, actively participating in the development and implementation of plans of corrective action to resolve findings with a focus on continuous improvement, directing activities, facilitating specialized or ad hoc trainings to address deficiencies, conducting regular check-ins with program to assess effectiveness and making recommendations for changes to improve health outcomes for persons supported.\n \n Participates in nursing call list for assigned caseload, receiving and triaging phone calls as needed, including escalated calls from nursing staff and assists with handling or directing calls from program staff, leadership and/or persons supported during and outside of regular working hours.\n \n Presents information and responds to inquiries regarding health, conditions and/or status of persons supported across assigned caseload and assists with nursing-related needs in other service settings or systems as needed or requested, which may include participating in meetings, planning, assessments and/or education.\n \n Ensures appropriate oversight of medical care and systems for assigned caseloads by nursing staff, including regular in-service training and education for direct care staff across assigned caseload regarding medical needs, medication information and administration or other conditions including short-term needs for specific conditions through regular monitoring.\n \n Takes the lead for intake assessments during the referral process for assigned caseload, reviewing medical records and documentation, suggesting matches to programs and ensuring or facilitating direct observations and/or assessments to inform recommendations to program and/or nursing leadership for placement.\n \n Participates in residential nursing on-call system on a regularly scheduled, rotational basis or as applicable for assignment to ensure appropriate nursing coverage and response to incidents, inquiries or emergencies, including on a 24/7 basis within 30 minutes in accordance with OPWDD guidelines and/or as prescribed for other program, system or agency requirements.\n \n Keeps abreast of applicable Federal, State and/or Local government regulations and standards, including those applicable to oversight agencies for assigned setting(s), infection control and/or nursing care and completes and maintains all necessary trainings based on assigned system(s) to ensure compliance with all applicable regulations and internal policies or procedures.\n \n Provides support to the agency as a whole, participating in various program and nursing-focused initiatives and committees requiring nursing involvement such as Human Rights, Incident Review and Choking Committees and/or supporting additional programs, systems and special projects, as requested.\n \n Participates in the development of medical in-service trainings or assessments for specific content areas such as AMAP, choking and diabetes and/or for specialized programs including START, OMH, etc. in collaboration with nursing leadership team. \n \n Complies with and ensures staff complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA).\n \n Performs all other duties as assigned.\n\nMinimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) \n\n \n Valid, active Registered Nursing (RN) license and/or registration to practice as an RN in assigned state of operations (NY or NJ); and\n \n Holds and maintains Basic Life Support (BLS) certification for Healthcare Providers; and\n \n Bachelor of Science in Nursing (BSN) degree and three (3) years of nursing experience in any healthcare setting, preferably working with individuals with intellectual and developmental disabilities (I/DD); or\n \n Satisfactory equivalent combination of education, experience and/or training; however, all incumbents must hold current, valid license to practice as a RN in state of assignment and current BLS. \n \n Demonstrates sound clinical judgment in selecting methods and techniques to resolve medical concerns.\n \n Excellent interpersonal, verbal and written communication skills, along with the ability to effectively interact with and communicate medical information to persons supported, staff at all levels and circles of support, including external medical providers.\n \n Exceptional supervisory and leadership skills, including the ability to effectively direct, coach and support nursing and program staff across multiple sites through hands-on support by adapting leadership style to address a variety of team and/or individual challenges.\n \n Ability and willingness to lead, direct and teach program staff on appropriate medical support for persons supported, including medication administration and specialty care for complex or specialized needs, both on-the-job and through formal training in group or individual settings.\n \n Proficiency with computers and experience using electronic medical record, billing and/or other related electronic systems, email and Microsoft Office Suite, along with the ability to quickly learn new systems and programs, including Workday.\n \n Highly organized and flexible with ability to effectively manage multiple priorities to ensure adherence to all applicable requirement and deadlines, while appropriately addressing a variety of person-centered needs.\n \n Must obtain and maintain any additional certifications as required for assigned programs, systems and/or persons supported, which may include Strategies for Crisis Intervention and Prevention – Revised (SCIP-R), Diabetes Care or Train-the-Trainer trainings.\n \n Ability to regularly report to programs in assigned caseload and to travel to, from and/or between programs, as needed and to other regions or local headquarters, as requested.\n \n Ability to work a flexible schedule as required by caseload and to respond to and/or triage calls regarding medical concerns or emergencies for assigned caseload outside of regularly scheduled working hours and to be on-call, as needed.\n \n Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff.\n\nPreferred Qualification Requirements (desired requirements beyond MQRs above)\n\n \n One (1) year of experience supervising nurses in a formal or head nurse capacity.\n \n Two (2) years of experience supporting people with I/DD in any capacity including in a nursing home, assisted living facility, rehabilitation center and/or setting applicable to assigned caseload.\n \n Knowledge of I/DD, related diagnoses and applicable regulations in state of assignment (OPWDD, DDD, etc.).\n\nCompensation\n\n \n $100,625 to $112,125 annually\n\nBenefits\n\n \n Tuition reimbursement\n \n Medical, dental, vision - with options for family and more extensive medical plans, as well as vision along with option to contribute toward a Health Savings Account (HSA)\n \n P

Job Description Jamaica Hospital Medical Center a renowned Queens, New York Community based hospital and Level 1 Treatment Center currently seeks an Oncology Clinical Pharmacy Specialist for an immediate full-time day shift opportunity. Our ideal candidate will have a minimum Board Certification in Oncology (BCOP), with at least 4 years of experience in Oncology management. A PGY 1 Residency and a PGY2 residency in Oncology is preferred, or equal clinical experience in Oncology with BCOP. Selected candidate will provide clinical pharmacy services for inpatient and outpatient hematology/oncology medication management; and be responsible for the management of adult patients receiving ambulatory chemotherapy as well as patients with oncology related admissions. He/she will actively participate in committee work and projects to advance and elevate pharmacy practice and investigational drug services related to oncology studies. JOB RESPONSIBILITIES • Collaborating with inter-professional team to enhance communication, coordinate care, and improve patient satisfaction., • Prospectively evaluating all drug therapy for appropriate indications, dosage, drug interactions, and drug allergies; monitors the patients’ pharmacotherapeutic regimen for effectiveness and ADEs and intervenes as needed., • Identifying ADEs and assisting in their management and prevention, reporting and developing process improvements to reduce drug errors and preventable ADEs., • Providing pharmacokinetic monitoring when a targeted drug is prescribed., • Coordinating with stakeholders to ensure timely access to medications., • Partnering with patients to determine the most appropriate sources for their medication needs and referring patients to appropriate programs and resources., • Assisting in insurance related issues and working with coordinators of prior medication authorizations., • Providing drug therapy related education to Oncology team members., • Documenting clinical activities that include, but not limited to, disease state management, general pharmacotherapeutic monitoring, pharmacokinetic monitoring, ADEs, education, and other patient care activities., • Providing didactic lectures to health professional residents and students in oncology pharmacology and therapeutics, where applicable, • Acts as a liaison between pharmacy, nursing, and the medical staff to educate health professionals regarding current drug-related procedures, policies, guidelines, and pathways., • Developing drug monographs on issues related to chemotherapeutic and supportive care medications., • Implementing and maintaining departmental policies and procedures related to safe and effective use of drugs., • Collaborating with nursing, medical staff, and hospital administration to prepare for Joint Commission surveys and responding to any deficiencies identified., • Providing consultation to hospital committees, such as Pharmacy Therapeutics and Nutrition, when oncology pharmacotherapy issues are discussed., • Identifying how drug costs may be minimized through appropriate use of chemotherapeutic medications and through implementation of cost-containment measures., • Participating in quality assurance programs to enhance pharmaceutical care., • Developing order sets and treatment plans within the Electronic Medical Record and the Clinical Oncology Application, • Precepting student pharmacists interested in an Oncology rotation., • Participating in investigational drug services related to oncology studies, as needed. QUALIFICATIONS · Doctor of Pharmacy Degree from an accredited College of Pharmacy or equivalent · Board Certification in Pharmacotherapy (BCPS) or Board-Certified Oncology Pharmacist (BCOP) preferred. · Completion of PGY1 Pharmacy Practice residency and 3-6 years oncology experience preferred. · PGY2 Specialty residency in Adult Oncology or equivalent Adult Oncology experience and minimum 2 years of clinical experience preferred. · New York State Pharmacist License, or eligibility to sit for the exam. SALARY: $150K - $170K DOE Plus, Fully Benefits & PTO FOR IMMEDIATE CONSIDERATION FORWARD RESUME TO: CLINICAL PHARMACY DIRECTOR lcosenza@jhmc.org \nCompany Description Recognized as one of the leading hospitals in Queens New York since 1891, Jamaica Hospital Medical Center has proudly served the community for over a century. Today, we continue to meet the needs of our diverse population by providing a wide range of quality healthcare services. Our mission is “To serve our patients and the community in a way that is second to none.” Or vision is, “To be the premier integrated healthcare delivery system by providing the highest quality, most cost-effective service, which is accessible and sensitive to all.” Recognized as one of the leading hospitals in Queens New York since 1891, Jamaica Hospital Medical Center has proudly served the community for over a century. Today, we continue to meet the needs of our diverse population by providing a wide range of quality healthcare services.\r\nOur mission is “To serve our patients and the community in a way that is second to none.”\r\nOr vision is, “To be the premier integrated healthcare delivery system by providing the highest quality, most cost-effective service, which is accessible and sensitive to all.”

Job Description JOB SUMMARY: This management position exists in several Program Divisions. Under the general supervision of the Divisional Vice President of Supportive Housing and Adult Homes is responsible for the oversight of the administrative, operational, staffing, and clinical aspects of the program. Responsible for personnel management, fiscal operations, inventory management, client services, safety and welfare of staff and clients, hiring and training of personnel, directing and coordinating the activities of the staff, and general administration of the program. ESSENTIAL JOB FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency Provides Clinical Services: • Directs clinical treatment services provided to consumers, oversees the development, implementation, and review of treatment plans, • Conduct supervision with program supervisor, in accordance with agency and division policy, • Conduct CORE audits of case records to evaluate the completeness and quality of treatment plans, quarterly assessments, apartment inspections and progress notes, • Conducts staff meetings to review and discuss compliance, recreational and social activities, interagency Referrals, • Conduct High Risk meetings with Pathways to Wellness and RN, to collaborate on ways to support clients who are on the high risk list, • Conduct rent arrears review meeting with program staff and interagency departments from a clinical and client-centered perspective, • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy, • Regularly directs meetings concerning clinical issues with clients care team, • Initiates and participates in case conferences with mental health treatment team, and inpatient psychiatric team, • Completes SPOA referrals for IMT, ACT Team, and Non- Medicaid Care Coordination, • Utilizes Mental Health Hygiene Warrant when needed, • Conduct intakes for new referrals via ICL Hope, • Provide clinical crisis intervention regarding clients and support staff, • Ensure all psychosocial assessments and all assessment necessary for client care, • Conduct clinical trainings regarding motivational interviewing, harm-reduction, person-centered care, • Conduct eviction meeting regarding court case, documentation require, coordinate and collaborate with Real Properties., • Supervise the Clinical Specialist for SIBN, provide clinical support, and training., • Other clinical duties as assigned by Vice President of Supported Housing and Adult Homes Direct and Supervise Personnel: • Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff within the suspense established by the Human Resources Department, • Ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance, • Manages the completion of performance evaluations, recommends staff for the employee recognition award, • Conducts new apartment viewings, and ensures all apartments are set up with needed items. when vacating an apartment, conducts walkthroughs with landlord, • Administers disciplinary actions in accordance with agency disciplinary policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed, • Reviews authorized staff positions, submits Request for Personnel (RFP), on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law., • Ensures that staff have attended required monthly RELIAS trainings, • Manages employee accident reporting and initial submission of workers' compensation claims., • Monitors employee morale and the climate of the work environment, • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA, • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies, • Manages the orientation of new personnel, • Conducts employment interviews that meet federal, state, and agency regulatory guidelines. Completes associated Human Resources forms and sends these forms to the Department of Human Resources Maintains Property Accountability: • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles, report lost stolen items, missing, or damaged property in accordance with ICL policy, • Authorizes the purchase of supplies and equipment; properly secures all property and equipment, • Conducts inspection of apartment keys and repair list, • Ensure office space is in accordance to ICL Policy, • Ensure all units leased by ICL are in accordance to OMH funding and organization’s values Provides Quality Assurance Oversight: • Ensures internal program compliance with federal, state, city, and agency regulatory requirements., • Responsible for the development of a program mission statement and program goals that supports the division and agency mission statements and goals., • Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit, • Reviews plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement, • Provides oversight in submission of statistical data, • Ensure all KPI are meet for the program such as home visits, referrals, vacancies, rental arrears, etc. Assures Fiscal Control and Accountability: • Ensure all clients rental payments are in accordance to ICL policy, processed, tracker, and ensure all logistics with the finance and entitlement department., • Approves/disapproves all purchase orders and financial requests from staff, • Manages consumer rent payments, keeps a spreadsheet of all monthly rent payments. Keeps a log of all rent arrears, and payment plans., • Monitors census, and vacancy report and maintains census at expected occupancy levels per OMH. Fosters Community Relations: • Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness., • Educates staff and residents/consumers on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in development of understanding and interest participating in long range plans for mental health program development., • Engage in new partnership with community-based organization, hospitals, community boards, etc. ADDITIONAL TASKS: • May conduct regular inspections of apartments and contacts landlords to report repairs that need to be made in accordance with rental agreements., • May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations., • May review drafts, procedures, and job descriptions., • May be involved in hosting visitors from community, regulatory offices, and/or other agencies., • May be chairperson or member of an agency or division committee(s)., • Conducts reviews of HRA2010E, and scheduled screenings of potential consumers. Performs other job-related duties as assigned. ESSENTIAL KNOWLEDGE SKILLS AND ABILITIES: • Ability to lead a multi-disciplinary staff of professionals in providing treatment services., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Ability to work in a team model, • Positive attitude willing to think outside of the box, • Serves as a role model to staff and consumers/residents., • Strong interpersonal skills, communication, emotional intelligence, and flexibility, • Highly-developed clinical, engagement, and motivational skills;, • Experience with risk assessment and risk management;, • Track record of delivering quality treatment services to individuals with SMI, • Experience delivering treatment, rehabilitation and support services in the community;, • Proficient in computers and Electronic Health Record (EHR), • Ability to effectively hold field staff accountable and to go into the field as needed, • Willingness and ability to use ICL supplied communication tools (e.g. computers, mobile telephone, fax, etc.) regularly in the course of conducting business, • Ability to travel. QUALIFICATIONS AND EXPERIENCE: MINIMUM REQUIRED EDUCATION AND/OR EXPERIENCE: • Master’s degree in social work, Psychology, or other mental health field with three years of professional mental health experience (depending on program size and complexity) including at least three years (depending on program size and complexity) in a supervisory capacity. Experience with housing, individuals with Serious Mental Illness and Substance Use. PREFERRED: • NYS Licensure in a recognized mental health profession (LMSW or LMHC), • Bilingual in Spanish ICL BENEFITS: • We support your professional growth by offering Continuing Education Units (CEUs) for qualifying trainings for LCSW, LMSW, and LMHC professionals. #ICLOTHER

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