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  • Busser / Receiver | DALLAS
    Busser / Receiver | DALLAS
    hace 1 día
    Jornada completa
    Design District, Dallas

    The Champions Performance Kitchen is the dedicated culinary and hospitality operation within the Dallas Mavericks' training and performance facility, where NBA players practice, train, and prepare to compete at the highest level. Designed to support elite athletic performance, Champions Performance Kitchen delivers exceptional food and hospitality experiences tailored to the needs of professional athletes, coaches, executives, and authorized guests. The operation combines premium culinary offerings, performance-focused nutrition, personalized service, and a commitment to excellence in every aspect of the dining experience. Our hospitality philosophy reflects the same standards of preparation, discipline, teamwork, and attention to detail that define the Dallas Mavericks organization. We are seeking dedicated professionals who take pride in maintaining exceptional service standards, operational efficiency, and the highest levels of professionalism and discretion. Position Summary The Busser & Receiver is a dual-function position responsible for supporting daily dining room operations while managing the receiving, inspection, organization, and proper storage of food, beverages, and operational supplies at Champions Performance Kitchen. This role is essential to maintaining both the exceptional hospitality experience and operational efficiency expected within a professional NBA training facility. The position requires an individual who can transition effectively between guest-facing service responsibilities and back-of-house receiving and inventory functions. The Busser & Receiver ensures dining areas remain clean, organized, and prepared for service while maintaining accurate receiving procedures, proper inventory rotation, and food safety standards. The ideal candidate has experience in high-volume hospitality operations, demonstrates exceptional attention to detail, and understands the importance of accuracy, organization, teamwork, and accountability. This individual must be comfortable working independently, managing multiple priorities, and supporting the daily needs of players, coaches, executives, and authorized guests. Core Responsibilities: Dining Room Service & Guest Experience • Maintain exceptional cleanliness, organization, and presentation throughout all dining and guest-facing areas., • Clear, clean, sanitize, and reset tables promptly according to established hospitality standards., • Ensure tables are properly prepared with the appropriate serviceware, utensils, napkins, and dining accessories., • Support service team members in delivering attentive, efficient, and personalized hospitality., • Assist with water service, beverage replenishment, and other dining room responsibilities as directed., • Anticipate guest needs and respond promptly while maintaining professionalism and discretion., • Maintain dining room readiness throughout breakfast, lunch, and other scheduled service periods., • Support hospitality experiences for players, coaches, executives, and authorized guests., • Assist with opening, closing, and daily side-work responsibilities. Receiving & Product Inspection • Receive food, beverages, operating supplies, and equipment deliveries according to established receiving procedures., • Verify deliveries against purchase orders, invoices, packing slips, and receiving documentation., • Inspect all products for quality, freshness, quantity, temperature, condition, and compliance with purchasing specifications., • Identify and report shortages, damaged products, incorrect deliveries, and quality concerns immediately., • Reject or isolate products that do not meet established quality or food safety standards, following management procedures., • Accurately document received quantities, discrepancies, credits, and product returns., • Communicate receiving updates and product availability to culinary leadership., • Coordinate with vendors and delivery personnel to ensure efficient receiving procedures. Inventory Management & Product Storage • Ensure all received products are properly labeled, dated, organized, and stored in designated locations., • Maintain proper inventory rotation using FIFO (First In, First Out) and applicable expiration-date controls., • Organize and maintain walk-in refrigerators, freezers, dry storage areas, beverage storage, and supply rooms., • Monitor storage temperatures and report equipment or product concerns immediately., • Assist with regular inventory counts and reconciliation of product quantities., • Maintain accurate receiving logs and inventory documentation., • Communicate low inventory levels, product shortages, and replenishment needs to culinary leadership., • Support inventory control initiatives designed to minimize waste, spoilage, and unnecessary expenses., • Handle products carefully to maintain quality and prevent damage. Operational Excellence & Daily Readiness • Coordinate receiving responsibilities around scheduled deliveries and daily dining service requirements., • Maintain organization in the dining room and receiving area throughout assigned shifts., • Ensure service stations remain stocked with appropriate supplies and equipment., • Assist culinary and hospitality teams with transporting products and supplies between storage and operational areas., • Support preparation and breakdown of dining services, team functions, executive meetings, and special hospitality activities., • Maintain clean, accessible, and properly organized receiving and storage areas., • Identify opportunities to improve receiving accuracy, inventory organization, and operational efficiency., • Communicate competing priorities or operational challenges promptly to management., • Complete assigned responsibilities accurately and on time. Food Safety, Sanitation & Compliance • Follow all applicable food safety, sanitation, and health department regulations., • Verify and document receiving temperatures for refrigerated and frozen products according to established procedures., • Maintain proper food handling, storage, labeling, and temperature control practices., • Prevent cross-contamination through appropriate handling and separation of food products., • Maintain cleanliness and sanitation throughout dining, receiving, and storage areas., • Follow proper procedures for handling cleaning chemicals and sanitation equipment., • Ensure receiving areas remain free of debris, spills, and safety hazards., • Report food safety concerns, damaged equipment, and unsafe conditions immediately., • Follow all workplace safety procedures and company operational standards. Vendor Relations & Communication • Maintain professional working relationships with vendors, delivery drivers, and operational partners., • Communicate effectively with culinary leadership regarding deliveries, product quality, and inventory discrepancies., • Complete receiving documentation accurately and submit it according to established procedures., • Assist with vendor credits, product returns, and delivery discrepancies., • Maintain accountability for products and supplies received into the facility. Teamwork, Professionalism & Confidentiality • Work collaboratively with hospitality, culinary, procurement, and facilities teams., • Demonstrate flexibility when transitioning between receiving responsibilities and dining room service., • Maintain professionalism, reliability, punctuality, and a positive attitude., • Follow instructions and operational priorities established by management., • Maintain appropriate professional boundaries when interacting with players, coaches, executives, and authorized guests., • Respect confidentiality and facility security requirements., • Follow all policies regarding photography, recording, and disclosure of information involving players, guests, and facility operations., • Contribute to a culture of teamwork, accountability, operational discipline, and continuous improvement. * Qualifications & Experience Required Qualifications • Minimum 3 years of experience in a high-volume restaurant, hotel, private club, catering, hospitality, or food service environment., • Previous experience in receiving, inventory management, dining room support, or comparable operational responsibilities., • Strong understanding of receiving procedures, product inspection, storage requirements, and inventory rotation., • Experience supporting dining room operations, including table maintenance, cleaning, resetting, and service readiness., • Ability to review purchase orders, invoices, and receiving documentation accurately., • Working knowledge of food safety, sanitation, and temperature control requirements., • Strong organizational skills and exceptional attention to detail., • Ability to work independently while communicating effectively with culinary and hospitality teams., • Proven ability to manage multiple responsibilities in a fast-paced environment., • Basic computer skills and ability to maintain accurate receiving and inventory records., • Strong work ethic, reliability, and consistent attendance., • Professional appearance and demeanor., • Flexible availability, including early mornings, evenings, weekends, holidays, and special events. Preferred Qualifications • Experience in professional sports facilities, luxury hospitality, private clubs, executive dining, or premium food service operations., • Experience using purchasing, receiving, or inventory management software., • Familiarity with commercial kitchen operations and food distribution procedures., • Experience working with premium food products and specialty ingredients., • Knowledge of inventory control, purchasing procedures, and product cost management., • Food Handler Certification or equivalent food safety training., • Bilingual communication skills are a plus. Core Competencies • Hospitality Excellence, • Receiving & Inventory Accuracy, • Organization & Time Management, • Attention to Detail, • Accountability & Dependability, • Teamwork & Collaboration, • Food Safety Awareness, • Operational Discipline, • Guest Service & Professionalism, • Communication Skills, • Adaptability & Flexibility, • Problem Solving, • Discretion & Confidentiality, • Sense of Urgency Work Environment & Physical Requirements • Fast-paced culinary and hospitality environment within a professional NBA training facility., • Regular movement between dining areas, receiving locations, storage rooms, and kitchen facilities., • Extended periods of standing and walking throughout assigned shifts., • Frequent bending, reaching, lifting, carrying, pushing, pulling, and repetitive movements., • Ability to lift and carry up to 50 pounds, with assistance or appropriate equipment for heavier items., • Frequent handling and transportation of food products, beverage supplies, serviceware, and operational equipment., • Exposure to refrigerated storage areas, freezers, commercial kitchen equipment, wet surfaces, and varying temperatures., • Ability to operate carts, dollies, and other approved material-handling equipment safely., • Ability to work early mornings, evenings, weekends, holidays, and special events based on operational requirements., • Reasonable accommodations may be made to enable qualified individuals to perform essential job functions. Why Join Champions Performance Kitchen The Busser & Receiver position offers a unique opportunity to contribute to the daily culinary and hospitality operations supporting the Dallas Mavericks NBA organization. This role combines guest-facing hospitality with essential operational responsibilities, providing exposure to premium dining service, inventory management, product quality assurance, and the logistical systems that support a high-performance culinary environment. Working within Champions Performance Kitchen means joining a team where every responsibility matters. From ensuring that premium ingredients are received and stored correctly to maintaining an exceptional dining environment for players, coaches, and executives, this position directly contributes to the quality and consistency of the overall operation. The successful candidate will join a culture committed to excellence, professionalism, accountability, teamwork, and continuous improvement, while gaining valuable experience in a unique professional sports hospitality environment.

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  • Executive Assistant General Manager
    Executive Assistant General Manager
    hace 3 días
    Jornada completa
    Design District, Dallas

    The Dallas Mavericks Performance Center is a world-class training and performance facility dedicated to supporting one of the NBA's premier organizations. Designed to optimize athletic performance, recovery, wellness, and daily operations, the Performance Center delivers an elevated culinary and hospitality experience that serves players, coaches, basketball operations, executives, ownership, and guests. The culinary program emphasizes fresh, seasonal, performance-focused cuisine while providing exceptional hospitality through restaurant-quality food, thoughtful service, and operational excellence. Every interaction helps create an environment where nutrition, wellness, hospitality, and performance work together to support championship-level results. This is a unique opportunity to join one of the most respected organizations in professional basketball and contribute to a hospitality operation that reflects the same standards of preparation, consistency, and excellence that define the Dallas Mavericks. Position Summary The Executive Assistant General Manager is a senior operational leader responsible for supporting the overall performance, hospitality culture, team development, and daily execution of the Dallas Mavericks Performance Center's food and beverage operation. This is a hands-on leadership position in an active food service facility, not an office or administrative management role. We will consider only candidates with restaurant, hospitality, or food service experience. Fine dining or comparable experience delivering elevated service is strongly preferred. This role requires a polished hospitality executive who can lead a highly visible operation where discretion, professionalism, operational precision, and exceptional service are expected every day. Working closely with the General Manager and culinary leadership, the Executive Assistant General Manager ensures seamless execution across dining operations, player dining, executive hospitality, special events, and workplace dining experiences. The ideal candidate is a confident, highly organized leader with exceptional hospitality instincts, strong financial acumen, emotional intelligence, and the ability to inspire high-performing teams while consistently delivering an elevated guest experience. This is a fast-track position to Executive General Manager. The successful candidate will assume increasing responsibility for the full operation and demonstrate readiness through independent operational leadership, team development, client relationships, financial results, and consistent service execution. Advancement will depend on demonstrated performance, leadership readiness, and business needs. Core Responsibilities: Executive Operational Leadership • Support the General Manager in leading all aspects of daily food and beverage operations, service execution, team performance, and operational results., • Assume full operational leadership in the General Manager's absence., • Maintain a highly visible presence throughout the operation while actively supporting service execution and guest engagement., • Ensure flawless execution across player dining, executive dining, grab-and-go, training table service, catering, and special events., • Anticipate operational challenges and implement timely, effective solutions., • Translate strategic initiatives into daily operational priorities and measurable results. Hospitality & Guest Experience • Champion a culture of refined, anticipatory hospitality and personalized service., • Ensure every interaction reflects the Dallas Mavericks' commitment to professionalism, excellence, and world-class guest service., • Build trusted relationships with players, coaches, executives, ownership representatives, business partners, and guests., • Support VIP events, executive meetings, team functions, and special hospitality experiences., • Resolve guest concerns professionally, discreetly, and with urgency., • Continuously identify opportunities to elevate the overall dining and hospitality experience. Leadership & Talent Development • Recruit, develop, coach, and mentor managers and hourly team members., • Foster a culture of accountability, teamwork, professionalism, and continuous improvement., • Conduct performance evaluations, coaching sessions, and development planning., • Build leadership bench strength through succession planning and talent development., • Lead by example through visible, hands-on leadership and operational excellence. Service Standards & Training • Establish and reinforce exceptional hospitality standards throughout the operation., • Lead daily pre-shift meetings, operational briefings, and service training., • Coach managers and team members in real time to ensure consistent execution., • Promote professionalism, appearance standards, communication, and service excellence. Financial & Business Performance • Support management of labor, scheduling, payroll, controllable expenses, and operational productivity., • Monitor staffing levels to deploy resources efficiently., • Assist with budgeting, forecasting, operational reporting, and financial analysis., • Identify opportunities to improve efficiency while maintaining exceptional quality and service., • Support inventory management, purchasing controls, and cost management initiatives. Cross-Functional Collaboration • Partner closely with the Executive Chef and culinary leadership to ensure seamless execution between front-of-house and culinary operations., • Coordinate closely with basketball operations, performance staff, facilities leadership, and administrative departments., • Support wellness initiatives, nutritional programming, special events, and organizational activations., • Build collaborative relationships that support operational excellence across the Performance Center. Compliance, Safety & Risk Management • Ensure compliance with company policies, food safety standards, sanitation requirements, and workplace safety procedures., • Maintain a clean, organized, professional, and inspection-ready facility., • Proactively identify operational risks and implement corrective actions., • Ensure operational documentation, incident reporting, and compliance requirements are consistently maintained. Qualifications & Experience **Required Qualifications We will consider only candidates with restaurant, hospitality, or food service experience. Direct leadership experience in food and beverage operations is required. • Minimum of five years of progressive leadership experience in luxury hospitality, upscale restaurants, hotels, private clubs, executive dining, corporate dining, or professional sports hospitality., • Demonstrated success leading high-volume hospitality operations., • Strong leadership, communication, and interpersonal skills., • Experience managing labor, scheduling, operational controls, and financial performance., • Proven ability to coach, develop, and inspire high-performing teams., • Exceptional organizational, problem-solving, and decision-making skills., • Flexible schedule including evenings, weekends, holidays, and special events. Preferred Qualifications • Fine dining or comparable experience delivering elevated food service is strongly preferred. Experience supporting executive dining, professional sports organizations, luxury hotels, or elite private clubs. • Experience serving executive-level guests, professional athletes, or high-profile clientele., • Strong food, beverage, and culinary knowledge., • Experience opening or transforming hospitality operations. Personal Attributes • Polished executive presence, • Exceptional emotional intelligence, • Highly organized and detail-oriented, • Calm and confident under pressure, • Hands-on leadership style, • Service-driven mindset, • Strong business acumen, • Collaborative and relationship-focused, • High degree of professionalism, discretion, and integrity Work Environment & Physical Requirements • Fast-paced hospitality and professional sports environment., • Extended periods of standing and walking throughout the facility., • Frequent interaction with guests, executives, players, corporate partners, and team members., • Ability to occasionally lift and carry up to 25 pounds., • Ability to work evenings, weekends, holidays, and special events as business needs require., • Reasonable accommodations may be made to enable qualified individuals to perform essential job functions. Why Join Mavericks Performance & Training Center As the Executive Assistant General Manager, you will help shape one of the most unique hospitality operations in professional sports. Working alongside an exceptional leadership team, you will create memorable dining experiences that directly support player performance, organizational excellence, and the daily experience of one of the NBA's premier franchises. This is an opportunity to build a career at the intersection of hospitality, culinary innovation, wellness, and elite sports performance while contributing to a culture committed to excellence every day.

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