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Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web. Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you. Cloudinary is looking for a Staff Technical Customer Success Manager to support a focused portfolio of our most strategic customers. In this role, you will act as a trusted advisor to senior customer stakeholders, helping them get measurable business value from Cloudinary while navigating complex technical, organizational, and commercial priorities. This is a senior level role for someone who can operate independently with high-impact customers, bring strong technical fluency to customer conversations, and influence outcomes across Customer Success, Account Management, Product, Support, and other partner teams. You will not only own outcomes for your portfolio, but also contribute insights that help improve how Cloudinary manages strategic accounts more broadly. You will manage a focused portfolio of approximately 4 to 7 strategic accounts, typically with annual commitments above $500K. You will build strong relationships across technical teams, business stakeholders, and executive sponsors, and maintain a regular engagement cadence that includes remote meetings, executive touchpoints, and periodic onsite visits. You will develop and execute long-term success plans that connect each customer’s business goals to Cloudinary capabilities, adoption priorities, measurable value, and renewal outcomes. You will be expected to understand each customer’s business model, technical environment, internal priorities, pain points, industry context, and strategic initiatives. You will help customers expand their usage of Cloudinary by identifying new use cases, improving existing implementations, and connecting technical recommendations to business impact. You will partner closely with Account Management on renewal readiness, risk management, stakeholder alignment, and expansion opportunities. You will identify risks early, frame issues clearly, recommend practical next steps, and drive resolution across teams within your portfolio. You will surface patterns and insights from your accounts that can inform broader improvements to customer success approaches. You will advise customers on Cloudinary best practices, including media optimization, transformation workflows, automation opportunities, performance, governance, and scalable implementation patterns. You should be comfortable explaining technical concepts clearly to both technical and non-technical audiences. You do not need to be a software engineer, but you should have strong technical fluency. You should be comfortable with software engineering concepts, APIs, web technologies, image and video delivery concepts, implementation trade-offs, and hands-on product demonstrations when needed. You will work across Customer Success, Account Management, Product, Support, Professional Services, and other teams to move customer priorities forward. You will represent customer context clearly, align stakeholders around decisions, and drive progress without relying on formal authority. For complex or high-impact customer situations, you will be expected to bring structure, judgment, and calm execution. You will communicate clearly with managers and leaders, including concise updates, decision framing, risk summaries, and clear asks. You will share best practices, insights, and reusable approaches based on your experience managing strategic accounts. You may contribute to the development of playbooks, tools, or processes by providing input and feedback grounded in your customer work. You will provide informal mentorship and guidance to other CSMs, helping raise the quality and consistency of work across the team. Think strategically and execute with discipline. Build trust with technical teams, business stakeholders, and executives. Can move between technical details and business outcomes without losing the audience. Are proactive about identifying risk, surfacing blockers, and driving resolution within your scope. Communicate clearly under pressure. Partner effectively with Account Managers on renewals and expansion strategy. Look for patterns across customers and turn them into repeatable improvements. Support and guide peers through informal coaching and knowledge sharing Are comfortable owning outcomes in ambiguous, high-stakes situations. • US EAST COAST ONLY 5+ years of experience in Customer Success, Technical Account Management, Solutions Consulting, Professional Services, or a similar customer-facing technical role. Experience managing strategic, enterprise, or high-value customer relationships. A strong track record of driving adoption, measurable value, retention, and account growth. Experience partnering with Account Management, Sales, Product, Support, and other cross-functional teams. Demonstrated ability to manage complex customer situations involving multiple stakeholders, ambiguity, risk, and business impact. Strong executive communication skills, including the ability to summarize complex issues, frame trade-offs, and make clear recommendations. Technical fluency with SaaS platforms, APIs, web technologies, digital experiences, media workflows, DAM, CMS, eCommerce, or adjacent technologies. Ability to deliver clear customer-facing product demonstrations and connect product capabilities to business outcomes. Success will be measured by your ability to retain and grow strategic customers, increase adoption of Cloudinary capabilities, build trusted customer relationships, and improve how Cloudinary supports its most important accounts. Key measures may include renewal performance, adoption of new use cases, customer health, executive engagement, risk mitigation, expansion influence, and contribution to reusable Strategic CSM playbooks or processes. Cloudinary’s strategic customers rely on us to power important digital experiences at scale. This role is critical to helping those customers realize value, expand their use of Cloudinary, and build long-term partnerships with our teams. As a Staff Technical CSM, you will have direct impact on customer outcomes and broader influence on how Cloudinary manages its most strategic relationships. We have you in mind. As an employee, you will experience many benefits, including: Awesome technologyTop-talent peers100% sponsored medical, dental, and vision plans for employees & familyHSA company contributionMatching 401k programRobust vacation & wellness policy Annual development stipend Catered lunches or a food stipend Cloudinary is proud to be an equal-opportunity employer dedicated to pursuing a diverse workforce. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. About the team The Developer Experience Programs team shapes how engineers at 1Password work, and how engineers work shapes what 1Password ships. We run the programs, measurement, enablement, and cross-functional mechanisms that support developer experience across the software development lifecycle, and we build the feedback loops that help Engineering adopt new capabilities and continuously improve the speed and quality of delivery. The team sits within Engineering Operations and works closely with Platform Engineering, Security, IT, and Finance. Platform Engineering builds and owns the underlying developer tooling, data platforms, and AI workflow systems. DevEx Programs partners with them on the decision, rollout, enablement, and measurement work that help those investments land effectively across Engineering. The role As a Senior Business Program Manager, you will run the programs and mechanisms that turn developer experience signals into program priorities for engineering at 1Password. You will design and own how we measure developer experience and effectiveness, and you’ll translate those findings into clear program decisions, including developer tooling and our impact measurement strategies. The immediate priority is AI-accelerated software delivery, where demand is highest and traditional developer productivity measures are being tested by new tools and ways of working. This role is coming in at a formative stage: the team is new, foundational mechanisms are being stood up, and you’ll have a real opportunity to help shape how 1Password ships software. This IC role is for a strong cross-functional operator who can bring structure to ambiguous decisions, turn signals into clear recommendations, and help partners across Platform Engineering, Security, IT, and Finance move to better, faster program decisions. This is a remote opportunity within Canada and the US. What you will do: Translate developer experience signals into program priorities. Synthesize tooling data, measurement outputs, pilot results, and developer feedback into actionable insights. Bring those insights into portfolio planning, measurement reviews, and roadmap conversations with partner teams. Turn insights into clear recommendations on where to invest, expand, rationalize, or retire tools and related programs. Lead the developer experience measurement program. Own the day-to-day program leadership for 1Password’s developer experience measurement platform: coverage, data quality, reporting cadences, and how signals are used operationally. Partner with Platform Engineering on metrics platform priorities, instrumentation, and data integrity, while owning program structure, stakeholder alignment, and operating cadence. Build the operating mechanisms that make developer experience and tooling data useful for decision-making.⁠ Support investment and portfolio decisions with adoption reporting, usage analysis, and impact-oriented recommendations. Evolve the measurement model as software delivery changes, especially where traditional signals become less representative of AI-native work. Run developer tooling evaluation, pilots, and portfolio governance. Own intake, prioritization, and evaluation workflows for developer tools across the SDLC, with a near-term focus on AI tooling. Maintain the evaluation frameworks, decision criteria, and review mechanisms used to assess new tools and changes across the portfolio. Design and run structured pilots with clear hypotheses, baselines, success criteria, and decision points. Coordinate security review, integration approval, and related governance, including emerging integration patterns such as MCPs. Partner with IT, Finance, and Procurement on provisioning, licensing, renewals, and cost visibility across the portfolio. What success looks like: Engineering ships faster and with higher confidence because tooling decisions are streamlined and grounded in clear evaluation frameworks, pilots, and cross-functional input from Platform Engineering, Security, IT, Finance, and Procurement. The tooling portfolio is actively managed, with clear visibility into what to adopt, expand, rationalize, or retire. The developer experience measurement program is trusted and regularly used to guide investment and prioritization, with operating mechanisms that leaders and partner teams rely on. Investment recommendations are backed by a clear mix of adoption data, usage trends, developer feedback, pilot results, and measurement insights. The measurement model keeps pace with how software delivery is changing, especially around AI-native work. What we are looking for: 5+ years of experience leading complex cross-functional programs in a technical organization, especially where decisions are shared across multiple stakeholders. Background in developer experience, developer productivity, engineering effectiveness, internal platform programs, technical program management, or a related function. Familiarity with AI-accelerated development workflows, and an understanding of the tools, adoption patterns, and measurement challenges that come with them. Working familiarity with developer productivity and developer experience measurement frameworks (DORA, SPACE, DX Core 4, or similar), and a point of view on where they help and where they fall short. Ability to design evaluation frameworks, structure pilots, and turn mixed quantitative and qualitative inputs into clear recommendations. Strong judgment in ambiguous environments. You bring structure to messy inputs, clarify tradeoffs, and help teams move to decisions. Comfort partnering with engineering teams and technical leaders without needing to be an engineer yourself. Experience coordinating across partner functions such as Security, IT, Finance, or Procurement. Strong written and verbal communication, including executive-ready recommendations, pilot readouts, and concise decision-oriented summaries. Nice to have: Direct experience with AI developer tools such as coding assistants, code review tools, or agent frameworks. Hands-on experience with developer productivity measurement platforms or dashboards (e.g., DX, Jellyfish, LinearB, or in-house equivalents). Background in software engineering, engineering management, or technical program management. USA-based roles only: The annual base salary for this role is between $115,000 USD and $161,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $101,000 CAD and $141,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, _. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing . For additional information see our _.

Connect and simplify doing business in real estate.Built is the AI-powered platform transforming the way real estate is financed, developed, and managed.Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive o

About Avo Avo is the leading AI platform for healthcare enterprises, helping clinicians make better decisions, move faster, and improving the quality of patient care. Serving as a central hub for care teams, Avo brings together patient data, clinical knowledge, and AI-powered workflows to support diagnosis, care planning, documentation, orders, and evidence-based decision-making at the point of care.Clinicians today navigate dozens of tabs, applications, datasets, hospital protocols, medical guidelines, and payer policies to deliver high-quality care. Avo changes that. We are product-obsessed, collaborative, and scrappy, united by a mission to improve healthcare delivery through AI. Our investors include Noro-Moseley Partners, AlleyCorp, Scrub Capital, and several leading hospitals and universities. The Role The Customer Success Director owns the post-launch relationship for Avo’s health system and practice customers. You pick up where implementation hands off and take accountability for everything that follows: adoption, engagement, renewals, and expansion. You will report to the VP of Implementation & Customer Success and partner closely with Sales, Product, and Clinical teams. This is not a reactive support role. You will proactively manage a portfolio of accounts, build the playbooks and processes that don’t yet exist, and operate as a strategic partner to your customers. The person who succeeds here is equally comfortable running a quarterly business review with a CMO and digging into usage data to surface the story before the customer asks. What You'll Do Account Management • Own a portfolio of accounts post-launch, serving as the primary relationship holder for key stakeholders, • Run structured quarterly business reviews: prepare usage data, surface wins, identify gaps, and set goals for the next quarter, • Monitor adoption metrics and proactively intervene when engagement drops before customers flag it, • Triage inbound support requests and coordinate resolution across internal teams, • Gather and relay structured product feedback to inform Avo’s roadmap, • Document the measurable impact of Avo at each site: usage trends, workflow changes, and clinical outcome stories Renewals & Growth • Own renewal timelines for your accounts: track contract dates, build renewal plans, and flag risks early, • Identify and develop upsell opportunities, partnering with Sales to execute expansion conversations, • Build mutual success plans with customers that tie Avo usage to their stated organizational goals, • Track and report on key account health metrics including NRR, churn risk, and expansion pipeline Process Building • Build and formalize the CS playbook: QBR templates, renewal workflows, upsell triggers, and account health frameworks, • Create scalable customer-facing resources including check-in agendas, success metrics templates, and executive-ready reporting, • Define and instrument the metrics that matter for customer health and team performance, • Own the process for gathering and documenting ROI from defining success metrics at kickoff through quantifying impact at renewal What You Bring • 7+ years in customer success or account management in healthcare technology, with direct exposure to clinical workflows and EHR environments (Epic, Meditech, Cerner, or similar), • Proven track record owning renewals and upsells with numbers to show for it, • Experience building or formalizing CS processes from scratch, not just inheriting a mature playbook, • Strong executive presence: you can run a QBR with a CMO and follow up with a frontline champion the same day, • Comfort with analytics tools and a hunger for data; you find the story in the dashboard before anyone asks, • High tolerance for ambiguity; startup experience is a plus, but willingness to build where nothing exists matters more If you have grown accounts in health tech, built CS infrastructure from the ground up, and want to do it at a company moving fast in AI, we want to hear from you. Why Join Avo Impact: Avo’s products run inside hospitals, helping clinicians make better calls at the point of care. The work is real, and the mission is meaningful. Ownership: You will own your accounts end-to-end and build the CS function from the ground up. Your fingerprints will be on every process. High Agency: We move fast, trust our people, and avoid bureaucracy. Great Team: Work alongside a talented, low-ego group of clinicians, engineers, and product folks who care deeply about craft. Remote-First: Work from anywhere in the US. The company has offices in NYC, so if you’re in the area we’d love the chance to work in-person together 2 days/week. How We Take Care of Our Team • Generous Time Off: Flexible and generous PTO, • Comprehensive Health Plans: Medical, dental, and vision coverage for you and your family, • 401K Matching: Contribution matching to help invest in your future, • Personal Device Allowance: Tax-free funds for personal device usage, • Compensation and Equity: $130,000 – $160,000, performance bonus, and equity Avo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Full-time Description *This is a remote position - however, candidates must reside in either Idaho or Nevada due to business needs. Job Summary The Client Success Executive II independently manages a portfolio of healthcare clients, driving client satisfaction, retention, and financial performance through applied revenue cycle expertise, data-driven analysis, and proactive relationship management. This role serves as a trusted day-to-day partner to client stakeholders, exercises independent judgment to address client needs, and collaborates cross-functionally to deliver measurable business outcomes. Major Responsibilities/Activities • Manage a balanced portfolio of assigned client accounts with varying service scopes, strategic priorities, and engagement requirements., • Apply EMS billing and account management knowledge to support client performance, issue resolution, and financial outcomes., • Resolve client escalations independently, involving leadership when necessary based on impact and risk., • Proactively identify risks, trends, and opportunities within assigned client accounts., • Act as a resource to peers by sharing knowledge, best practices, and guidance., • Demonstrate proactive account management by identifying data-driven trends through client reporting and ensuring follow-through on action plans., • Demonstrate effective leadership within the designated Point-of-Delivery (POD) and state or territory POD groups., • Independently manage multiple client accounts and stakeholder relationships, using analysis of revenue cycle, accounts receivable, and operational data to identify trends, risks, and improvement opportunities., • Lead client meetings, presentations, and business reviews by setting agendas, presenting performance insights, facilitating discussion, and driving alignment on action plans and next steps., • Communicate relevant compliance and regulatory updates to clients and support implementation as needed., • Partner with internal teams to coordinate services, projects, and implementation activities., • Identify opportunities for financial improvement, operational optimization, and value expansion within client engagements., • Maintain accurate and timely documentation of client interactions, decisions, and deliverables., • Support contract renewals and ongoing client engagement and retention strategies., • Perform other duties as assigned. Requirements Required Education, Skills, & Experience • Bachelor’s degree in Business Administration, Healthcare Administration, or a related field., • 3–6 years of experience in client success, account management, or healthcare revenue cycle-related roles., • Working knowledge of healthcare billing, reimbursement, and regulatory compliance concepts., • Strong analytical, presentation, and relationship-management skills with the ability to communicate insights effectively., • Demonstrated ability to manage competing priorities, deadlines, and client expectations independently., • Proficiency in English is necessary for job-related communication, including understanding policies, writing correspondence, and engaging with colleagues or clients. Preferred Education, Skills, & Experience • Experience using Salesforce, Smartsheet, or MS Project, or similar client management and project tracking tools., • Experience in EMS or healthcare revenue cycle environments Working Environment • The office environment is a controlled indoor setting with minimal exposure to adverse conditions., • Noise levels in the office are typically moderate and consistent with a standard office setting., • For employees approved to work in a hybrid or remote setting, a quiet, private workspace free from significant distractions is required to ensure productivity during work hours., • A reliable internet connection is required for hybrid/remote work. EMS|MC will provide necessary equipment, including a computer, monitor, keyboard, mouse and headset. Physical Requirements • Sitting: frequent and prolonged periods of sitting at a desk while working on a computer., • Communication: frequent and prolonged periods of speaking, listening, reading, and writing., • Fine motor skills: frequent use of hands for typing and operating a computer mouse., • Movement: occasional walking and climbing of stairs; limited bending, kneeling, lifting, and carrying of office-related items., • Travel frequently: must be able to travel to support client needs and attend company meetings. Pay range: $90,000 - $110,000 annually, with final compensation based on the candidate’s qualifications, experience, and business needs. Individuals in this role are eligible to participate in a discretionary bonus plan and a comprehensive benefit package, including a retirement plan, health coverage, paid time off and other benefits provided in accordance with applicable law. Visit _ to explore our total rewards package. Employees must be able to perform the essential functions of this position. Reasonable accommodations will be provided to qualified individuals with disabilities as needed to support their ability to perform these essential functions. If you require an accommodation for this position or to participate in the application process, please contact HR at _. The responsibilities and duties outlined in this job description are not exhaustive and may be subject to change to meet the needs of the business. This job description is not an implied contract of employment and does not alter the at-will employment relationship. There is no anticipated closing date for applications; The role will remain open until filled. Applicants must be authorized to work in the United States now and in the future; this role does not offer current or future visa sponsorship.

Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster.We are on a mission to be the reliable foundation of every developer’s toolbox, and are building the team that wil

Identify and respond to new sales opportunities with urgency and focus, maintaining momentum throughout the sales process. Possess at least five years of relevant work experience in consultative sales and direct sales within the IoT market, with a robust network of contacts. Showcase a proven track

Harmony gives every employee an always-on expert for every service request, inside the tools they already use.Deployed inside Slack and Microsoft Teams, its agents draw on a context graph connecting each employee's identity, devices, applications, and history, resolving requests across IT, HR, finan

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Software Engineer on Vanta's GTM Engineering team, you will design and ship internal tools that transform how our go-to-market teams operate. You'll embed with Sales, Customer Success, and Revenue Operations to build novel applications and platforms that accelerate pipeline generation, improve win rates, and scale how Vanta engages customers. Vanta's GTM Engineering team operates as an internal incubator: applying our technology at scale to revolutionize customer engagement. We build high-impact tools that reshape conversations, learn from every customer interaction, and demonstrate the value of our platform in real-world scenarios. This team sits at the intersection of product engineering and GTM strategy, shipping solutions that range from rapid prototypes to production-grade systems. As a senior engineer on this team, you will own end-to-end outcomes, move quickly from concept to production, and directly shape how customers experience Vanta in the field. This role is ideal for builders who want to be close to users, solve complex business problems with elegant technical solutions, and define entirely new categories of enterprise software. Visit our _ to learn more about what our team is working on! What you’ll do as a Software Engineer at Vanta: Build and ship applications that accelerate Vanta's GTM efforts: from AI-powered workflows that automate prospecting and account research to internal tools that improve rep productivity and pipeline velocity Own the full product lifecycle: prototype, iterate, ship, and maintain solutions that solve real-world customer and internal workflow problems Partner closely with Sales, Technical Success, and Revenue Operations to identify high-leverage opportunities, understand user needs, and build for them Apply AI and modern technologies in novel ways to systematize and automate GTM workflows (e.g., pipeline generation, deal preparation, renewal velocity, scoring and routing) Design, develop, and maintain internal-facing web applications and AI-driven agents using a mix of frameworks, APIs, and code (Python, TypeScript, SQL) Ship reliable, maintainable systems with technical documentation, monitoring, and testing frameworks to ensure adoption and observability Translate learnings from customer-facing work into feedback for product and research teams to inform broader product development Evaluate and implement new technologies, orchestration tools, and AI platforms with a clear "build vs. buy" perspective How to be successful in this role: 7+ years of software engineering experience with a strong focus on building and shipping full-stack applications Former founder or early engineer at a startup (0–50 employees): you've built products from the ground up, navigated ambiguity, and owned outcomes in a fast-paced, resource-constrained environment Deep technical skill set: proficiency in modern programming languages (Python, TypeScript/JavaScript), experience with web frameworks (React, Node.js), and strong SQL skills Understanding of how AI and automation can be applied to business workflows: experience with LLM APIs, prompt engineering, or workflow automation tools is a strong plus Experience working closely with non-technical stakeholders (Sales, Operations, Customer Success) to translate business needs into technical requirements and ship impactful solutions Product mindset: you care about user experience, business impact, and building systems that people love to use, not just technical elegance Demonstrated ability to move quickly from prototype to production, make effective tradeoffs, and ship incrementally Excellent communication skills and the ability to explain technical decisions to business stakeholders and executive leadership Experience with GTM systems (Salesforce, HubSpot, Gong, workflow automation tools like Workato or n8n) or modern data stack tools (Snowflake, dbt) is a plus Must be authorized to work in the U.S. without the need for current or future employer sponsorship Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact What you can expect as a Vanta’n: Industry-competitive salary and equity Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans 16 weeks Parental Leave for all new parents Health & wellness stipend Remote workspace, internet, and cellphone stipend Commuter benefits for team members who report to the SF and NYC office Family planning benefits Matching 401(k) contribution with immediate vesting Flexible PTO policy, plus 80 hours of Sick Time 11 company-paid holidays Virtual team building activities, lunch and learns, and other company-wide events! Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials. #LI-remote At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent. Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf.

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Principal Solutions Engineer, Acceleration, you’ll help define how 1Password brings emerging technologies to market. Working across Product Management, Product Marketing, Enablement, Engineering, Sales, Customer Success, and strategic customers, you’ll validate new capabilities, shape product direction through field feedback, and turn what works into repeatable customer-facing motions. Your work will help customers adopt innovations that strengthen secure access for people, machines, and artificial intelligence (AI) agents while advancing 1Password’s mission to make secure access simpler. Reporting to the Vice President, Global Solutions Engineering, this remote role is open to candidates in the United States or Canada and may involve up to 30% travel. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within Canada and the US. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: • Required: 8+ years in customer-facing technical roles within enterprise Business-to-Business Software as a Service (B2B SaaS), with experience leading initiatives beyond an individual sales territory., • Required: A track record of translating emerging technologies into customer value, repeatable field motions, and clear recommendations for product or go-to-market direction., • Required: Experience partnering effectively with Product Management, Engineering, Product Marketing, or related cross-functional teams to validate capabilities and incorporate customer feedback., • Required: Strong executive communication, storytelling, and presentation skills, with the ability to influence audiences ranging from technical practitioners to senior executives, analysts, and strategic partners., • Required: Deep understanding of modern identity architectures and developer or AI-powered workflows, including Open Authorization (OAuth), OpenID Connect (OIDC), System for Cross-domain Identity Management (SCIM), application programming interfaces (APIs), Model Context Protocol (MCP), continuous integration and continuous delivery (CI/CD), infrastructure automation, AI agents, and modern cloud platforms., • Required: Experience with Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, Champion, and Competition (MEDDPICC) or a similar enterprise sales methodology, along with the ability to work autonomously and influence without direct authority., • Preferred: Experience with private previews, beta programs, or early-stage products; technical enablement and customer-facing content; or domains such as Artificial Intelligence Security (AI Security), Developer Security, Privileged Access, Software as a Service (SaaS) Manager, or Unified Access Management. A track record of public speaking, technical writing, podcasts, analyst engagements, or other technical thought leadership is also valued. What you can expect: • Lead technical validation for emerging products, strategic initiatives, and incubating technologies from early development through general availability., • Partner with Product Management, Product Marketing, and Engineering to shape product direction and turn field feedback into actionable recommendations., • Build repeatable discovery frameworks, demonstrations, technical messaging, reference architectures, and implementation guidance for the global Solutions Engineering organization., • Design and deliver technical enablement, including workshops, labs, certifications, and playbooks that help Solutions Engineers confidently support new capabilities., • Lead strategic customer engagements, private previews, beta programs, and early-adopter initiatives, providing executive-level technical guidance and influencing customer outcomes., • Identify emerging market opportunities and represent 1Password through executive briefings, conferences, webinars, podcasts, customer events, and industry content., • Mentor Solutions Engineers and lead cross-functional initiatives that accelerate adoption, strengthen technical excellence, and scale what works across the organization. USA-based roles only: The annual base salary for this role is between $171,000 USD and $248,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $170,000 CAD and $247,000 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, _. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing . For additional information see our _.

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, _, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. As an AI Success Manager, you will partner with Fortune 500 customers to translate AI capabilities, drive product adoption, and measure business outcomes. This is a highly strategic, technology-centric & consultative role focused on evolving how organizations leverage AI to drive improved performance. This role includes driving adoption, usage, and value realization. Your focus will be defining success frameworks, using Cresta’s products to drive value and change, and consulting/executing on process change management. You will operate as a hybrid of strategy consultant, AI product expert, and account owner — working across executives, operations leaders, technical teams, and contact center personnel to achieve these goals. • Product Mastery & Hands-On Execution: Deeply understand Cresta’s products and how they work in real customer environments. Guide customers on how to best use features to drive results, and step in directly when needed, whether that’s prompt design, workflow setup, or rule configuration. Stay current on new product capabilities and bring them into customer use cases quickly., • Consultative Partnership: Work closely with multiple stakeholders to understand their goals, constraints, and workflows. Show up prepared (on-site or remote) with clear recommendations and practical solutions. Balance strategy with execution, helping customers move from ideas to action to working systems., • Driving Customer Value: Identify opportunities to improve performance and expand use cases. Use data and real usage to refine how Cresta is deployed, making adjustments that lead to measurable impact. Focus on what actually changes outcomes, not just activity., • Account Ownership: Maintain overall account health across a portfolio, including renewals and risk awareness. Run periodic business reviews as needed and drive project management on progress and priorities., • Has 2–7+ years of experience in management consulting, customer-facing strategy + execution roles, or similar environments (SaaS experience is a plus, not a requirement), • Thinks in frameworks and systems, not just tasks—able to break down ambiguous problems and drive structured solutions, • Enjoys identifying and owning problems all the way through to solutions, and creating best practices along the way, • Connects technical capabilities to real business outcomes, not just feature usage, • Is comfortable operating in a technical environment (data analysis, SaaS configuration, AI tool usage) without needing to be an engineer, • Has strong executive communication skills and can influence stakeholders across levels, • Thrives in ambiguity and is excited about how AI will reshape customer workflows over the next 1–2 years, • Is willing to travel (~25%) and work across time zones Perks & Benefits: We offer a comprehensive and people-first benefits package to support you at work and in life: • Comprehensive medical, dental, and vision coverage with plans to fit you and your family, • Flexible PTO to take the time you need, when you need it, • Paid parental leave for all new parents welcoming a new child, • Retirement savings plan to help you plan for the future, • Remote work setup budget to help you create a productive home office, • Monthly wellness and communication stipend to keep you connected and balanced, • In-office meal program and commuter benefits provided for onsite employees Compensation at Cresta: Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. OTE Range: $160,000–$215,000 + Offers Equity This role includes bonus eligibility, with additional earning potential based on performance. We’re hiring across multiple levels, and compensation will be determined based on experience, skill set, and geographic location. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

Coastal Payroll is hiring a California- based Account Executive/HCM Sales Consultant (mid-level) to help employers upgrade how they run payroll and manage people-without the headaches. Proven payroll sales experience (HCM/HR tech/SaaS adjacent works too).

About EasyLlama EasyLlama is on a mission to end checkbox compliance. We started by reinventing compliance training with engaging, bite-sized, mobile-first learning instead of outdated, one-size-fits-all courses. Today, we're building an AI-powered Human Risk Management platform that helps organizations reduce risk through modern training, policy management, phishing simulations, and intelligent automation. Our goal is to help companies build compliance programs that are effective, measurable, and built for the way people work today. More than 6,000 organizations, including Shake Shack, WeightWatchers, Sephora, Jiffy Lube, and Y Combinator, trust EasyLlama. We're proudly bootstrapped, profitable, and recognized on the Inc. 5000 list, with a 96% G2 rating and industry-leading NPS and CSAT scores. We move quickly, value ownership and collaboration, and believe the best ideas come from people who are excited to solve meaningful problems and make a real impact. Our CORE values DRIVE is how we work at EasyLlama. Weʼre Doers, Resourceful, Impactful, Valued Partners, & Excellence-Focused. We are Doers. We proactively make things happen. We are Resourceful. We treat time, money, and energy as valuable. We are Impactful. We prioritize what matters. We are Valued Partners. We put customers & teammates first. We are Excellence-Obsessed. We always deliver excellent work. From CEO to newest hire, DRIVE asks us to take ownership, solve problems, prioritize what matters, support teammates, and deliver high- quality work. When we live these values, our product choices, customer interactions, hiring, and promotions all help us live out our mission: to build safer and more productive workplaces. About the Role We're hiring a Customer Success Manager to join our CSM team and manage a portfolio of our larger customer accounts. You'll be the primary point of contact for your book of business, building strong relationships that drive retention, adoption, and growth. This is a high-ownership role for someone who takes pride in managing renewals, identifying upgrade and expansion opportunities, and helping customers realize real value from our platform. We're looking for someone with a strong drive to win who takes full ownership of their book of business and builds relationships customers trust. What You'll Do Own a portfolio of customer accounts, serving as their primary point of contact throughout the customer lifecycle Manage the renewal process end-to-end, forecasting accurately and driving on-time renewals Identify and drive upgrade and expansion opportunities within your book of business Develop and execute success plans that align customer goals with product adoption Drive product adoption through proactive outreach, training, and strategic guidance Monitor account health and get ahead of risk before it becomes churn Build strong, trusted relationships with key stakeholders and champions at each account Partner cross-functionally with Support, Onboarding, and Product to ensure a seamless customer experience Maintain clean, accurate data across CRM tools to support forecasting and reporting What We're Looking For 4-6 years in Customer Success, Account Management, or another customer-facing role Strong written and verbal communication skills A proactive mindset, someone who thinks beyond the playbook and brings fresh ideas and strategies to their book of business Comfortable managing renewal, upsell and forecasting processes Consultative approach, able to understand customer goals and connect them to product value Highly organized with strong attention to detail Resourceful and proactive, looking for opportunities and solving problems before they're asked of you Nice to Have Familiarity with Hubspot Experience building CS playbooks, templates, or processes to scale team effectiveness Experience working in a SaaS environment What Success Looks Like Renewals close on time with accurate forecasting Upgrade and expansion opportunities are identified and converted Customers show strong adoption and engagement with the product Accounts are healthy, with risk identified and addressed early Customers view you as a trusted advisor, not just a point of contact Why This Role Matters Our larger customers represent significant revenue and long-term relationships. This role ensures those customers get dedicated, strategic support that drives retention, growth, and lasting success. Interview Process The interview process takes about 3-4 weeks and may include cross-functional stakeholders. Recruiter Screen Hiring Manager Interview Peer Interview Culture Fit Interview Executive Interview Compensation & Benefits $75-$85K base / $110-$120K OTE Flexible, fully remote environment Competitive employer-sponsored health insurance 401(k) + company matching Professional development reimbursements Quarterly remote work stipend The EasyLlama herd is fully remote, with employees distributed across the US. We are currently hiring in the following approved states: AR - Arkansas CA - California CO - Colorado CT - Connecticut FL - Florida IL - Illinois LA - Louisiana MA - Massachusetts MI-Michigan MN - Minnesota NJ - New Jersey NY - New York NC - North Carolina OH - Ohio OR- Oregon PA - Pennsylvania TN - Tennessee TX - Texas VA - Virginia WA - Washington WI - Wisconsin *EasyLlama reserves the right to change the list of approved states at anytime. *To ensure the best employee experience, we offer competitive compensation packages, comprehensive benefits, an annual wellness stipend, PTO, 401k with company matching, and monthly team events to nurture connection! At EasyLlama, we strive to walk the walk. We are helping make workplaces all over the globe safer and more inclusive, including our own. We honor employees and candidates from all walks of life and all experiences, regardless of race, ethnicity, veteran status, disability, sexual orientation, gender identity or religion. *Applies to full time (W2) employees.

Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. You’ll join a global Revenue team of 150+ sales professionals across 24 countries. You’ll be the face of Lighthouse for prospective clients, owning the ful

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Enterprise Account Executive, East Coast.Confidential — a specialist cybersecurity company represented by Redherd.Remote, United States, East Coast.Redherd is a specialist cybersecurity recruitment and advisory firm.We work with established security vendors and high-growth startups to identify exp

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Lead a robust sales pipeline from prospecting to closure, consistently exceeding a $1,500,000 annual revenue quota. Leverage innovative sales approach to acquire net-new Fortune 500 enterprise customers and establish long-term partnerships. Develop comprehensive territory and go-to-market strategies

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Your territory covers some of the largest financial services, healthcare, and technology organizations in the world. Health insurance, flexible PTO, and remote-first culture.

GitLab is an open core software company that develops the most comprehensive .When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress.This mission is integral to our culture, influencing how we hire, build products, and lead our industry.We

Passion for building long lasting customer relationships and working cross-functionally within a diverse team to deliver outstanding results.

StackOne is the integration infrastructure for AI agents.Backed by GV and Workday Ventures ($24M raised), we make it possible for any AI agent — whether our customers build it into their product or buy it off the shelf — to take real action across the enterprise stack.Our platform gives agents 4

Enterprise Account Executive, Acquisition.

Experience developing a sales plan and building and managing a sales pipeline to convert prospects into sales. You are confident in leveraging consultative and strategic sales techniques to consistently convert prospects into sales. B2B full-cycle (end-to-end) sales experience as an inside sales rep

Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web.Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web.At Vercel, our miss

Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there.We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution.The next generation of great plaintiff f

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You’ll report to the Director of New Business Sales and contribute to GitLab’s revenue trajectory and position in a dynamic market. Apply GitLab’s sales methodologies, including MEDDPICC and Command of the Message, to qualify pipeline, support healthy deal progress, and maintain predictable fo

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At Branch, we power every touchpoint with links that work and insights that prove it. From click to conversion, we make growth measurable. Our unparalleled attribution, backed by AI-enhanced linking, is trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. We bring the same rigor to how we build our team, by empowering our people to move fast, own outcomes, and build something that matters. We take pride in making meaningful investments in our team’s health, wealth, and growth so individuals can thrive as we scale. Our culture values smart, humble, and collaborative teammates who take accountability and drive results in an environment where their work truly moves the business forward. We are innovative, scaling with purpose, and led by seasoned leaders who know how to build enduring companies. Trusted by brands like Instacart, Western Union, NBCUniversal, ZocDoc, and Sephora, we’re big enough to matter, small enough for you to make a real impact. If you’re excited by the grit of building, rapid learning, and shaping the future of customer growth, you’ll find your place here. Branch is looking for a seasoned Customer Success professional to join our Customer Experience team as a Strategic Customer Success Manager. This role is dedicated to our most significant, globally distributed customers — large, complex organizations with vast ecosystems that span every major region. You’ll act as their trusted advisor and the connective tissue between their business and Branch, accountable for governance, adoption, retention, and measurable impact across the entire relationship. Strategic accounts don’t behave like a typical book of business. They have decentralized buying centers, multiple business units, and intricate internal dynamics that demand deep, deliberate account management. As a Strategic CSM, you’ll operate a hyper-focused portfolio of named global accounts — running each as its own program, building multi-threaded relationships, orchestrating a cross-functional account team, and ensuring value is felt in every region you support. You’ll drive adoption through demonstrated value, protect and grow flagship revenue, and lead the high-stakes conversations — consolidation, build-vs-buy, executive alignment — that shape how these customers invest in their long-term measurement and linking infrastructure. This is a role for someone who thrives on complexity, operates comfortably with senior stakeholders, and knows how to turn a sprawling enterprise relationship into a durable, growing partnership. • Own the full customer lifecycle for a focused portfolio of global, strategic accounts — running each as a tailored program with its own joint success plan, governance cadence, and value map., • Embed as a trusted advisor across decentralized buying centers and multiple business units, building multi-threaded relationships up to the VP and C-level., • Act as the “quarterback” for a global virtual account team — orchestrating Account Management, Solutions / Professional Services, Support, Product, and Engineering against a single account across all major regions., • Design and scale AI-powered customer programs by identifying high-impact use cases, developing repeatable playbooks, and enabling customers to successfully adopt AI across their teams and business processes., • Drive adoption and consumption growth by connecting Branch capabilities to each customer’s macro business strategy, and quantify impact across their business units and regions., • Own expansion and upsell motions directly on retention-focused (Defend / Maintain) accounts, and partner closely with Account Management to drive growth on accounts with active net-new whitespace (Grow)., • Lead strategic success planning, QBRs, and EBRs tailored to each regional buying center, securing clear next steps on support tickets and feature requests., • Guide high-stakes consolidation and “build vs. buy” evaluations that reshape how customers weigh internal engineering investment versus partnering with Branch., • Navigate complex commercial and governance realities — custom MSAs, multi-BU and multi-region renewals, and procurement processes — and build the governance frameworks that keep sprawling accounts aligned., • Build compelling demonstrations, executive presentations, and business value documents that articulate ROI and reinforce renewal and growth., • Serve as the vital link between customers and Branch: set expectations proactively, surface and close gaps, lead customer communications, and support technical issue resolution alongside our specialist teams., • 6+ years of experience in Customer Success or strategic Account Management, including a proven track record of retaining and growing global flagship accounts (e.g., $1M+ ARR)., • 2+ years of experience in the AdTech / MarTech space preferable working with large, global, or strategic-tier clients., • Comfort engaging and influencing senior stakeholders, up to the VP and C-level, across multiple regions and business units., • Demonstrated experience as an AI Champion, successfully introducing, advocating for, and scaling AI solutions that enhance operational efficiency and customer impact., • Strong business acumen — the ability to connect product capabilities to customer business objectives, P&L impact, and value-based use-case adoption., • A track record of orchestrating matrixed, cross-functional teams against complex accounts, and navigating decentralized buying centers and intricate org dynamics., • Experience supporting customers on cloud-based SaaS platforms, with enough technical fluency to lead solution conversations and support issue resolution when needed., • Excellent client management, written, and verbal communication skills, with a bias for action and a strong sense of ownership and accountability., • Comfort pulling and interpreting aggregate-level data using tools like Looker, Tableau, or Google Analytics to build a compelling value narrative., • A self-starter, entrepreneurial mindset and fluency with CRM and productivity tools (e.g., Salesforce, Asana, JIRA, Notion, Catalyst). For this role we are open to hiring remote in TX ,CO, IL, FL, GA, ID, IN, KS, MD, MA, NE, NV, NC, OR, PA, TN, UT, VA, CA, NY & WA. In accordance with applicable law, the following represents a reasonable estimated compensation range for this role: the estimated pay for this role, if based in TX ,CO, IL, FL, GA, ID, IN, KS, MD, MA, NE, NV, NC, OR, PA, TN, UT or VA is $143,500 to $180,000. the estimated pay for this role, if based in CA, NY or WA is $159,400 to $190,000. Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above. Compensation for this role is base compensation + commission. Compensation shown is on target earning. This role does not qualify for relocation or visa sponsorship. The salary range provided represents base compensation and does not include potential equity, which is available for qualifying positions. At Branch, we are committed to the well-being of our team by offering a comprehensive benefits package. From health and wellness programs to paid time off and retirement planning options, we provide a range of benefits for qualified employees. For detailed information on the benefits specific to your position, please consult with your recruiter. Branch is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you think you'd be a good fit for this role, we'd love for you to apply! At Branch, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. We aim every day to build an environment that empowers us all to do the best work of our careers, and we can't wait to show you what we have to offer! _ is the leading provider of engagement and performance mobile SaaS solutions for growth-focused teams, trusted to maximize the value of their evolving digital strategies. The Branch platform provides a seamless experience across paid and organic, on all channels and platforms, online and offline, to eliminate friction and drive valuable action at the moments of highest intent. With Branch, businesses gain accurate mobile measurement and insights into user interactions, enabling them to drive conversions, engagement, and more intelligent marketing spend. Branch is an award-winning employer headquartered in Mountain View, CA. World-class brands like Instacart, Western Union, NBCUniversal, Zocdoc and Sephora acquire users, retain customers and drive more conversions with Branch. Candidate Privacy Information: For more information on the data that Branch will collect through your application, and how we use, share, delete, and retain that information as part of our recruitment and employment efforts, please see our _.

Account Executive (Mid-market). Account Executive (Enterprise).

We're looking for a Technical Account Executive to join our small and growing Buyer Experience Squad. Comfortable working with deeply technical infrastructure engineers and newer developers alike.

Contentsquare is a digital experience analytics company dedicated to making the digital world more human through online experiences built on trust, privacy, and accessibility.Since our founding in France in 2012, we have grown to be a truly global team, representing more than 70 nationalities in off

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Sonatype is the software supply chain security company.We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management

Vercel is the agentic infrastructure company.We free people and agents to ship what’s next.For more than a decade, Vercel has shaped how the web is built.AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.Now, softw

Work flexibility: hybrid and remote work policies.

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM).The HackerOne Platform unites agentic AI solutions with the ingenuity of the world’s largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, an

The Account Executive articulates concepts, methodologies and value propositions to senior public-sector officials to meet and exceed sales targets. The Account Executive will have experience selling enterprise software products, focusing on the regional market, with an emphasis on business developm

Full-time · Reports to the Executive Director.Most enterprise sales roles ask you to win budget from an existing category.This one asks you to create one.Workplace Scholarships is building a new employer channel that lets employees fund K-12 scholarships through payroll giving, powered by a new fed