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Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. Harness is seeking a Staff Product Manager to lead Harness CI Cloud, a core pillar of the end-to-end Harness software delivery platform. You will own strategy and execution across hosted builds, enterprise connectivity, and the cloud infrastructure capabilities that power secure, performant, scalable, and cost-efficient software delivery. This is a high-impact, individual contributor role with a strong focus on technical execution, enterprise-grade trust, platform strategy, and the economics of running cloud infrastructure at scale. Product Strategy & Roadmap • Own product strategy and multi-quarter roadmap for Harness CI Cloud., • Shape cloud infrastructure strategy across hosted builds, machine lifecycle, image strategy, workload isolation, and performance optimization., • Deepen and scale integration across the Harness software delivery platform, strengthening CI Cloud’s role as a first-class pillar across the software delivery lifecycle., • Define success metrics and outcomes across adoption, latency, reliability, utilization, cost efficiency, and margin profile; use telemetry and customer feedback to drive decisions., • Work closely with early design partners to shape CI Cloud capabilities, validate priorities, and evolve the platform incrementally toward broader mid-market and enterprise adoption. Enterprise Connectivity, Security & Regulated Environments • Define and deliver enterprise-ready cloud capabilities that enable customers to adopt Harness CI Cloud securely, including private connectivity, network controls, workload isolation, and secure access patterns., • Partner with engineering and design to ensure cloud experiences are scalable, trustworthy, and aligned with enterprise requirements., • Partner deeply with customers to understand infrastructure, networking, security, and compliance requirements - including VPN, site-to-site connectivity, PrivateLink, cloud access controls - and translate those insights into product priorities., • Help shape roadmap and strategy for regulated and public sector readiness, including areas such as FedRAMP and GovCloud-aligned considerations. Cloud Cost, Optimization & Pricing • Drive product strategy for cloud efficiency and optimization, balancing customer experience, performance, infrastructure cost, and gross margin., • Identify opportunities to improve build performance and efficiency through caching, image management, machine sizing, orchestration, and other infrastructure optimizations., • Partner with leadership on pricing and packaging strategy for CI Cloud, ensuring monetization aligns with customer value, usage patterns, and business goals. Customer & Market Insight • Partner with customers to understand how teams evaluate and adopt hosted infrastructure day-to-day - including performance, security, compliance, reliability, and operational requirements - and use those insights to reduce friction and guide roadmap priorities., • Drive competitive intelligence across hosted CI/CD, compute, and enterprise cloud infrastructure; translate insights into clear priorities and durable differentiation. Execution Excellence • Write and manage technical requirements/specs; partner closely with engineering on feasibility and architectural tradeoffs to ship high-quality releases., • Drive execution with urgency: anticipate risks, unblock dependencies, and communicate tradeoffs and timelines clearly across engineering, field, and leadership stakeholders., • Collaborate cross-functionally with Sales, Customer Success, PMM, Finance, and DevRel to drive new opportunities, increase adoption, and craft technical narratives that resonate with developers, platform teams, security teams, and technical buyers., • You’re a builder at heart, passionate about improving the cloud and infrastructure foundation behind modern software delivery., • You’re a highly technical PM, comfortable going deep on cloud architecture, networking, scalability, reliability, cost efficiency, and systems tradeoffs, and able to translate enterprise IT, security, and compliance requirements into product capabilities., • You can lead deep technical discovery with sophisticated customers and quickly build credibility with platform, DevOps, networking, security, and procurement stakeholders., • You’re AI-native in how you work: you leverage modern tools such as coding copilots, automation, agents, and rapid prototyping to move faster, validate ideas, and increase throughput while maintaining rigor and quality., • You’re comfortable operating as the single product owner in ambiguity; you’re execution-driven, accountable, and a crisp communicator., • You move fast, simplify complexity, and deliver predictably with a high quality bar., • You think in platforms and systems, not isolated features., • You thrive in a high-ownership environment - resourceful, biased to action, and willing to roll up your sleeves., • BSc in Computer Science or equivalent experience., • Deep familiarity with AWS, GCP, or Azure cloud, networking, and private connectivity models such as VPN, IPsec, and PrivateLink is required., • Strong understanding of cloud infrastructure, networking, and compute orchestration concepts, including VMs, containers, ephemeral workloads, autoscaling, isolation models, infrastructure cost drivers, and enterprise security requirements., • Strong understanding of the software development lifecycle (code → build → test → artifact → deploy) and CI system architecture, including pipeline execution models, caching strategies, artifact management, and performance tradeoffs., • Experience building developer-facing infrastructure products such as CI/CD, developer platforms, DevOps tooling, or cloud-based build/test systems is strongly preferred., • Familiarity with regulated cloud environments, public sector requirements, or compliance-driven infrastructure strategy such as FedRAMP or GovCloud is preferred., • 8+ years total experience, including:, • 4+ years in software development, infrastructure engineering, or a related technical role., • 4+ years in product management for cloud infrastructure, developer platforms, DevOps, CI/CD, or enterprise infrastructure products., • Proven track record shipping complex products with measurable adoption and impact., • Experience influencing pricing, packaging, monetization, or cloud economics strategy is a plus, • Bay area preferred but we can hire remote within North America, • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement The anticipated base salary range for this position is between $180,000 and $210,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits. More details about our company benefits can be found at the following link: . Pay transparency$180,000—$210,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

Manager, Billing Operations | NYC Hybrid or Remote (U.S.) ___ is a comprehensive women’s health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by over 40,000 women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved ___. As one of the fastest-growing women’s health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women. About the Role We’re seeking a proactive and detail-oriented Manager of Billing Operations to lead our end-to-end billing workflows, ensure timely reimbursement, and drive down Days in Accounts Receivable (AR). This role will oversee claims processing, payment posting, AR follow-up, and denials management, ensuring operational excellence and strong financial performance, while enabling a supportive billing experience for our patients. Location: Hybrid (NYC). We value in-person collaboration and aim for at least three days per week in our NYC office, with flexibility as needed. Or fully remote within the US. What You’ll Do • Drive Strong Billing Operations Team Performance, • Lead a team of revenue cycle professionals across billing, collections, and denials management, driving high billing operations performance, • Manage team of onshore and offshore specialists across billing, payment posting, AR, and denials with clear ownership and accountability., • Build SOPs, documentation, and scalable processes to ensure consistent and high-quality execution., • Foster a culture of operational excellence and continuous improvement., • Own AR performance and KPI management, including DSO, first-pass acceptance rate, denial rate, etc., • Ensure Clean Claims & Prevent Denials, • Own processes that ensure accurate charge capture, eligibility, and coding before claims are submitted., • Build preventive workflows to reduce first-pass rejections, • Partner with clinical, intake, credentialing, and coding teams to address upstream issues that drive repeat denials. Lead Claims Submission, Payment Posting & AR Management • Oversee timely claim submission, remit posting, and structured AR follow-up workflows., • Maintain consistent follow-up cadence by age bucket, payer, and denial category., • Ensure all claims are processed, followed up on, and escalated within defined SLAs., • Drive Denial Resolution & Recovery, • Lead a structured denial management program with root-cause categorization and recovery targets., • Create SOPs for addressing common denial categories (coverage, coding, eligibility, prior auth, modifier issues, medical necessity, etc.)., • Oversee appeals, corrected claims, and secondary billing processes. Deliver a Patient-Friendly Billing Experience • Build clear processes and service standards to ensure patient billing questions are answered accurately and promptly, • Create feedback loops from patient inquiries to identify recurring pain points and implement improvements across billing workflows Maintain Compliance & Strengthen Billing Operating Infrastructure • Ensure compliance with payer policies, telehealth billing requirements, and documentation standards., • Stay current on industry policies and billing best practices., • Partner in management of billing systems and vendors and ensure swift resolution of any technical issues impacting billing Who You Are • Bachelor's degree required; Master's degree in Healthcare Administration, Business, or related field preferred, • 5+ years of progressive experience in healthcare revenue cycle management, • 3+ years of leadership experience in a healthcare setting, • Experience with telehealth billing and reimbursement, • Demonstrated success in improving revenue cycle metrics (e.g., clean claim rates, AR days, denial rates), • Strong understanding of healthcare reimbursement models, coding, and compliance requirements, • Experience with revenue cycle management systems and healthcare technology platforms, • Excellent analytical skills with the ability to translate data into actionable insights, • Exceptional communication and leadership abilities, • Experience utilizing modernized billing and EHR platforms such as Candid, Adonis, and Elation, highly preferred OR proven ability to learn new systems quickly Bonus Points • Telehealth or digital health background, • Women's health or specialty care experience, • Experience scaling billing operations in a high-growth environment What Allara Offers Compensation & Career Growth • $115-$130K with opportunities for advancement, • Professional development and employee learning programs Actual compensation will be determined based on a variety of factors, including but not limited to: candidate experience, education, certifications, and skill set. In addition to base salary, our total compensation package includes equity, comprehensive health benefits (medical, dental, vision), generous paid time off, and additional wellness and professional development perks. Work Environment & Flexibility • Hybrid or remote options, • Unlimited PTO & 11 company holidays, • Annual onsite gathering in NYC Health & Wellness • Medical, dental, and vision benefits, • Health Savings Account (HSA) & Flexible Spending Account (FSA) options, • Long- and short-term disability coverage, • Annual wellness stipend Family & Future Planning • 401(k) plan, • Parental leave & family planning support benefits Additional Perks • Company-issued laptop, • Annual work-from-home stipend, • Commuter benefits (if applicable), • A collaborative, mission-driven culture focused on improving patient care At ___, we celebrate everything that makes us human. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive team. We do not discriminate based on race, gender identity, sexual orientation, religion, disability, veteran status, or any other protected characteristic.

Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Manager (CSM) with proven relationship building and project management skills to join the team. The CSM will build deep, multi-threaded relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain deep, multi-threaded long-term relationships with key language access stakeholders across all levels of the organization, including executive leadership. Drive Adoption & Utilization: Proactively monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Lead Quarterly Business Reviews, Annual Reviews, and ad hoc customer meetings. Lead Account Planning & Risk Mitigation: Develop comprehensive account plans and lead the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 5+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. Demonstrated experience navigating complex contract negotiations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: An understanding of the language access industry, regulatory requirements, and common workflows. Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Travel Requirements: 25 - 30% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in the Charlotte, NC, or Raleigh, NC areas. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Bellese Technologies is looking for an experienced Principal Product Manager to lead strategy for one of our distributed teams that support the Centers for Medicare and Medicaid Services (CMS) federal agency. HQR Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Hospital Quality Reporting program. Thousands of hospitals across the country depend on these systems to submit quality measure data that reflects the care beneficiaries receive in their facility. Our teams will continuously strive to modernize these systems, while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. As a Principal Product Manager at Bellese, you are a recognized authority in product management, agile delivery, and digital services — setting long-term vision, shaping strategy in partnership with executive stakeholders, and translating high-level goals into roadmaps that drive meaningful outcomes for clients and the communities they serve. You have a deep understanding of the contracting landscape, including how policy, compliance, and procurement shape product decisions. You lead by example rather than authority, mentoring product staff, driving cross-team collaboration, and representing Bellese's product philosophy with clients and the broader civic tech community. Beyond contract delivery, you are a business leader — identifying opportunities for organic growth within your program, supporting company-wide business development initiatives, and partnering with the Product Director to continuously elevate the product management practice. The ideal candidate brings a rare blend of strategic depth, collaborative instinct, and civic purpose. You thrive in the ambiguity of consulting and bring a systems-thinking mindset to every challenge - finding opportunity in every engagement to challenge the status quo and leave things better than you found them. You are equally comfortable in executive conversations and cross-functional team workshops, with a proven ability to align stakeholders toward a shared vision — always with the user at the center. You bring at least 3 years of experience at the Principal level or equivalent and a strong command of horizon three strategy; this is not a delivery role. Experience in the public sector, federal consulting, or a highly regulated industry is a strong plus, as is a background in digital healthcare technology and a passion for mentoring others. If you're driven to shape how technology and policy work together to advance digital services, Bellese is the right place for you. • US Citizenship or documented proof of eligibility to work in the US without Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See ___, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation. 3+ years operating at the Principal or equivalent senior IC level in a Product Management role * Bachelor’s degree or equivalent professional experience * Exceptional command of written and verbal English, with the ability to translate complex technical and policy concepts for diverse audiences * Deep understanding of the consulting mindset working with executive partners and stakeholders * Demonstrated habit of staying current with emerging industry trends, technologies, and methodologies — with the ability to form and articulate informed, evidence-based opinions on how they apply to product strategy, client outcomes, and long-term platform direction * Demonstrated experience owning long-term product vision and strategy across a portfolio of products or complex, multi-team programs * Strong command of modern product management practices including user-centered design, agile delivery, and continuous discovery * Track record of mentoring and elevating less experienced product practitioners * Proven ability to influence and align executive stakeholders, clients, and cross-functional delivery teams without formal authority * Experience contributing to business development efforts including proposals, client relationships, or practice growth initiatives * Familiarity with healthcare data standards, regulations, and systems — such as CMS programs, FHIR, eCQMs, or value-based care initiatives * Prior professional services, government, or federal consulting experience * Familiarity with procurement and contracting processes in the public sector or a highly regulated industry * Experience working directly with CMS, HHS, or similar federal health agencies * Familiarity with ATO processes, FedRAMP, or other federal compliance frameworks * Experience with quality reporting, payment models, or public-facing healthcare transparency programs * 2+ years working on a remote team, preferably in a leadership position $160,200 - $191,700 a yearThe Salary range for Principal Product manager is $160,200 to $191,700The Salary range for Principal Product manager is $160,200 to $191,700 U.S. citizen or legal right to work in the United States without sponsorship We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the ___ page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account ___. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to ___, ___, and ___ through our products like ___, ___, ___, and ___. Become a Krakenite and build the future of crypto! The Growth Platform team builds the experiences that connect people to our ecosystem for the first time — and keeps them coming back. We design and ship the systems behind our marketing funnels, signup and KYC flows, and the key engagement features that help new users fund their accounts and explore our products. It’s a team with direct influence on company growth, global reach, and user engagement at scale. Our products serve millions of users globally. As an Engineering Manager within Growth Platform, you’ll lead and develop a team of engineers who deliver high-impact features, platforms, and tools that power our growth. You’ll ensure the team is aligned, supported, and set up to execute with excellence — turning complex challenges into simple, reliable solutions that reach users around the world. This role is fully remote. We consider candidates in EU and EST US/LATAM timezones. * Lead, mentor, and support a cross-functional team of engineers delivering growth-critical systems and features. * Collaborate daily with Product and Design to define scope, set priorities, and ensure seamless execution. * Keep projects moving forward — maintaining clear expectations, realistic estimates, and transparent communication with stakeholders. * Provide technical guidance and context to help engineers make sound architectural and implementation decisions. * Foster a culture of accountability, trust, and learning — helping the team grow their impact and autonomy. * Improve team processes, communication, and collaboration across time zones. * Partner with other engineering leaders to ensure consistency and best practices across the broader Growth organization. * Leverage AI tooling daily to boost personal and team productivity * Stay hands-on in the codebase, writing production-grade code and setting the bar for quality, reliability, and speed. * Experience leading engineering teams and delivering high-quality results in a collaborative environment. * Strong people leadership skills — you invest in coaching, clarity, and empowerment. * Solid technical foundation, especially on the backend; you can engage in design discussions, code reviews, and help engineers make pragmatic decisions. * Strong individual contributor background — you write production-grade code and lead by example. * High proficiency in modern AI-driven development — you use AI daily to boost personal and team performance through automation. * Familiarity with one or more modern programming languages (e.g. TypeScript, Rust, Go, Python, or similar). * A product mindset — you care about how your team’s work impacts users and moves key metrics. * Clear communication and organizational skills, with the ability to align engineering efforts with business goals. * Experience working in distributed, remote-first teams. * Experience with analytics, experimentation, or growth tooling. * Background in developer experience, SDKs, or internal platforms. * Exposure to scaling teams or processes during high-growth phases. * You lead by setting context, not control — empowering engineers to make decisions with clarity and confidence. * You coach through curiosity, helping others grow their judgment and autonomy. * You communicate transparently, ensuring alignment across engineering, product, and design. * You model accountability and empathy, creating an environment of trust and shared purpose. We know that great engineers come from many backgrounds. If you're excited about the mission but don't meet every requirement, we encourage you to apply. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. As a Senior Technical Account Manager at Astra, you will be responsible for the technical success of our customers. This person will be relied on to manage customer inquiries, investigate and resolve integration issues, optimize technical client configurations, and provide strategic guidance and support to customers and internal teams. They will work hands-on in technical environments to trace errors, diagnose problems, and escalate when necessary. The role requires strong problem-solving skills, comfort with technical systems, and the ability to translate complex issues into clear solutions for customers. * Manage and provide technical guidance to clients through their lifetime as Astra partners; quickly resolve critical technical issues for your accounts; quarterback multi-departmental efforts to resolve complicated issues in a timely manner. * Partner closely with the Integrations team to support onboarding of new customers, helping them configure and validate integrations. * Contribute to Astra’s knowledge base by writing and improving technical documentation, FAQs, and guides to streamline customer self-service. * Collaborate with the Integrations and Engineering teams on new product solutions, providing feedback from customer interactions and assisting with testing and validation. * Investigate issues and other technical environments, identifying root causes and escalating complex problems when necessary. * Act as a bridge between customers and the integration and engineering teams, translating technical details into clear, actionable communication. * Identify areas to improve operational efficiencies and onboard our customers more quickly and effectively. Required Experience * 5+ years of experience as a TAM, Solutions Engineer, or other customer-facing technical role where you owned key developer relationships * Familiarity with cloud platforms (preferably Google Cloud Platform) and comfort navigating logs, APIs, and technical tools. * Strong project management skills, capable of influencing internal and external partners to stay on schedule * Strong troubleshooting skills and the ability to navigate technical issues, provide prompt solutions,investigate and resolve integration or data flow issues. * Excellent written and verbal communication skills — able to translate complex technical concepts into clear, customer-friendly explanations. * Experience with support systems like Zendesk, Pylon (or similar ticketing platforms). * A collaborative mindset with the ability to work cross-functionally with Engineering, Product, and Customer Success teams. * A proactive, detail-oriented approach and willingness to document solutions and processes for future use. * Proactive mindset - you seek out ways to improve systems and enable others Education * Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field — or equivalent practical experience. Technical Skills * Monitoring: Experience with observability and alerting systems * Proficiency with cloud platforms, ideally Google Cloud Platform (GCP) * Understanding of APIs, data integrations, and common troubleshooting workflows * Experience with ticketing systems (Zendesk, Jira, or similar) * Comfort working with logs, SQL queries, and basic debugging tools * Strong documentation skills for both internal and customer-facing materials Preferred Experience * Cloud Infrastructure: GCP (App Engine, Firestore, Cloud Functions, IAM, Pub/Sub, BigQuery) * Infrastructure as Code: Terraform, CloudFormation, or similar * CI/CD: GitHub Actions, CircleCI, or similar platforms * Programming: Python, Go, Bash for automation and tooling * Customer Trust: Be on the front line, ensuring Astra’s integrations run seamlessly and customers feel supported. * Product Reliability: Investigate and resolve technical issues that directly impact uptime and performance. * Onboarding Success: Play a critical role in providing integration support to ensure new customer launches are smooth, fast, and reliable. * Knowledge Sharing: Create documentation and insights that empower customers and reduce friction. * Feedback Loop: Bridge customer needs and engineering innovation to shape Astra’s future solutions. * Competitive compensation with equity in a growing fintech company. * Remote-first culture with flexible working arrangements * Small team, big impact — your work directly supports Astra’s ability to scale responsibly * Professional growth opportunities in compliance and risk management * Mission-driven — build infrastructure that powers financial innovation while meeting the highest regulatory standards Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team. We're looking for technically savvy individuals who are excited by complex systems problems and have the educational background and experience to handle sophisticated challenges. If you're passionate about building mission-critical financial infrastructure and want to have a direct impact on our technical direction, we'd love to hear from you. With your application please answer the below questions. * Tell me about a time you were dropped into a new role and what you did to get acclimated. * Tell me about a time when something broke, and you had to work with a client to resolve the issue. What was your approach to solving the issue? * If you don’t know the answer to a question at work, what is your first action to find the answer?

The range for this role is $133,500.00 - $193,000.00. Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This is a fully remote position, but only in select states. Interested applicants must be residing in, or willing to relocate to, one of the following states in order to be considered: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. The Mission At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of ___, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility. The Team Everyone at Christian Care Ministry is in agreement with our ___which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability. The Job The Principal Software Solutions Architect (PSA) leads technology solution design efforts within one of Christian Care Ministry’s domain pillars, following the CCM SDLC process. The PSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, establishing architectural standards and working directly with the software delivery team to ensure quality development and release of features. The PSA coordinates with our project managers to ensuring organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy. During the project design efforts, the Principal Solutions Architect leads the team of Architects and UX Research/Designers, and partners with PMO, IT Infrastructure, Production Operations, and Security/Compliance teams, to design solutions that will be implemented by CCM IT Delivery teams, in order to provide efficient, value-based services to CCM Internal Users and to CCM Members. Additionally, PSA works closely with the manager of Design and Architecture to ensure the successful realization of the enterprise architecture roadmap and strategy. This includes providing input into the enterprise architecture, representing the PSA’s domain pillar. The Principal Solutions Architect – with a background in the various technologies and stacks (JavaScript/NodeJS/ExpressJs/React/Postgres, Salesforce/Lightning Web Components OSS, .NET/SQL Server, Web Services) – works on the solution design related to various elements of CCM’s platforms, and will address business/user impact, application integration, data integration and migration, security, networking, deployment, and user access. They will also conduct requirements-gathering from end users, stakeholders, and other SMEs. The Principal Solutions Architect is a key technical leader within our organization, mentoring Senior Solutions Architects and software developers in architecture, technology, and leadership. Essential Job Duties & Responsibilities • Craft software feature roadmaps balancing stakeholder feature delivery with architectural improvements, • Translate requirements into end user / stakeholder readable Functional Design documents, • Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person), • Properly scope, design, and size project delivery efforts, • Provide direction and guidance on the solution architecture to the IT Delivery teams, • Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, etc.), • Serve as Product Owner for Agile Software Delivery teams, • Participate in Design and Sprint sessions following Scrum methodology, • Manage time effectively, communicating project status accurately to Project Managers, • Apply architectural and engineering concepts to design solutions that meet CCM’s standards for scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability, • Design within the enterprise architecture framework, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns, • Work with the Manager of Design and Architecture to design reference architectures and roadmaps to best align with business strategy, • Mentor Senior Solutions Architects and software developers in architecture, technology, software development practices, and leadership, • Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem resolution to facilitate success, • Support vendor evaluations; responsible for providing recommendations and assessment scoring, • Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional requirements that would not be clear to the business, • Drive the sourcing of new solutions to help generate improvements to processes, • Introduce, develop, and maintain tools, practices, and processes to help the organization scale, design best-in-class architecture, and develop test and release automation, • Develop and maintain technical standards, policies, and procedures, • Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII, • Contribute to the exercise and expression of Christian Care Ministry’s beliefs, • All other duties as assigned Essential Skills & Abilities • Direct experience in building and managing complex solutions based on Cloud technologies; including private, public, and/or hybrid cloud solutions, • Deep experience in the software development life cycle best practices, including coding standards, code reviews, source control management, QA, Database architecture, build processes, testing, deployment, and the management of technical debt, • Strong hands-on full stack application development experience that includes experience across languages and projects, • Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA), • Working knowledge of platforms (Node/Express/React Stack/Salesforce/.NET), cloud technologies (Heroku, AWS S3), Integration (ESB, MuleSoft, Express Gateway), Data (PostgreSQL, MS SQL), Message Queueing and Pub/Sub (RabbitMQ, Temporal), network, infrastructure, web application security, business process modeling and collaboration tools (Jira, MS Teams, Confluence), • Executive presence – the ability to effectively communicate with and influence individuals at the C-Suite level, • Ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success, • Ability to work in a fast-paced environment, multi-project environment, meeting commitments and deadlines, • Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology, • Ability to lead assessment of development budgets and schedules, • Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and have fun Core Competencies/Demonstrable Behaviors • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, • Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems, • Customer focus - Building strong customer relationships and delivering customer-centric solutions, • Tech savvy - Anticipating and adopting innovations in business-building digital technology applications, • Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement, • Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program’s purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction. Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences., • Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition, • Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence. Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry, • Smart – shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment Education and/or Experience • Bachelor’s degree in computer science, information systems, engineering or closely related field with 10+ years’ experience in software design and implementation of complex IT projects required, • 10+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated required, • Software solution architecture experience in a healthcare payer organization required, • Agile software development experience required (certified Product Owner preferred), • Experience with domain-driven software architecture, system integration, software development, and data modeling required, • Master’s degree preferred – either in technology or business (MBA) Supervisory Responsibilities • This job has no supervisory responsibilities Incentives & Benefits We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others. For full-time employees working 30 hours or more, some of our benefits include, but are not limited to: • 100% paid Medical for employees/99% for family, • Generous employer Health Savings Account (HSA) contributions, • Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance, • 6 weeks of paid parental leave (for both mom and dad), • Dental - two plans to choose from, • Vision, • Short-term Disability, • Accident, Critical Illness, Hospital Indemnity, • 401(k) – up to 4% match on ROTH or Traditional contributions, • Generous paid-time off and 11 paid holidays, • Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo, • Employee Assistance Program including no cost, in-person mental health visits and employee discounts, • Monetary Anniversary Awards Program, • Monetary Birthday Awards, • Tuition Reimbursement Program Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.

Are you interested in working for a supportive company that is an innovator in its field? Do you enjoy solving challenging problems? Are you a determined self-starter and strong decision maker? Do you have a lifelong love of learning? Do you prefer working on a team? Joining our team is a great opportunity to take your career and talent to the next level, while working for a company that is committed to helping others within the local community. We are dedicated to being different from other companies, and show this in our employee focus, unique culture, and commitment to creating good for our customers and each other. We appreciate the people we work with and want to provide our people with the resources and flexibility they need to succeed. Spectrum Association Management can offer you: * Inhouse education, including continued personal development, to expand your knowledge and personal brand * The freedom to work autonomously * A friendly and welcoming culture, with activities you can participate in with others, drawings, and fun contests * A strong team environment whether in the office or working remotely. We do NOT require experience in our industry. We have a comprehensive training and mentorship program. A successful candidate may have experience in legal support, claims, basic accounting, or back-office experience. We believe a vibrant culture is based on trust. We are looking for positive and motivated humans that can help us reimagining a vibrant work environment, focused on support, career development, fun, autonomy, and strong human connections among colleagues. We do not hire employees… We hire work family. Job summary The Escalated Account Administrative Specialist (Legal Services) role is focused on property code, accounts receivable process, working with attorneys and clients. Typical background would be as a para-legal admin, accounts receivable, or from the collections industry. The Escalated Account Administrative Specialist manages an attorney portfolio, various administrative tasks, and works closely with attorneys on various legal matters. The day to day will consists of the following, but not limited to: * Managing attorney portfolios * Responding to and meeting with client and customer inquiries * Drafting general business correspondence related to legal matters * Review and interpretation of documents * Process files and research * Posting invoices, checks, and ticket management * Educating employees and homeowners * Managing metric spreadsheet What will the Expectations of this Role be? * This position requires strong attention to detail and analytical/auditing skills. * Must be able to troubleshoot, solve problems, work independently while adhering to strict deadlines, and work at a fast pace for a long period of time while maintaining accuracy. * Must also be detail oriented, take pride in producing great work, possess a positive attitude, and enjoy working in a collaborative team environment. * Must have accurate alpha numeric data entry skills. * Proficient computer skills including Excel and Word * Must have the ability to provide exceptional customer service to our homeowners and vendors over the phone while communicating in a professional and helpful manner. * Must have clear and concise written communication. * Must have an understanding of account reconciliation. What Skills Do We Require of our Escalated Account Administrative Specialist? * Responsible for maintaining and administering escalated accounts, which includes auditing and verifying account transaction history, corresponding with third party file administrators, signing and reviewing Affidavits, and maintaining mailing addresses. * Knowledge of the regulations and ensuring compliance with appropriate billing and collection policies. * Large amounts of data input and verification are required to ensure accurate account information is maintained. Posting payments, processing invoices, reviewing legal correspondence, maintaining a database of correspondence, providing service to various third-party vendors, and time management are required. SPECTRUM ASSOCIATION MANAGEMENT HIGHLIGHTED BENEFITS We offer a comprehensive package that is more than just a paycheck * Hybrid Empowerment Plan - Our culture is based on trust. We empower our employees to work in-office and partially remote based on the role, and requirements of the business. Determined by the manager after the training phase. * Recognized as Best Places to Work 18 years in a row! * Fastest Growing Company - Fast Track 50 in 2020. * San Antonio-based homeowners’ association management company. * Privately-owned with over 20 years in business, and during all this time, we have never had a lay off. * Work / Life balance. * 5 weeks of PTO to allow for rest, travel, family, and your hobbies. * 40 paid hours per year for community service activities. * 11 Paid holidays * Paid Training * Internal Learning and Development Management System. * Full suite of benefits including: Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program. * Free medical clinic in-house (in San Antonio office – virtual appointments for other offices). * Well-structured career track plan with a 6-month review. * Position with a starting pay at $20.00 per hour with performance reviews with salary increase opportunities every 6 months * Hours: Monday to Friday 8:00 am to 5:00 pm * office location - 17319 San Pedro Avenue, San Antonio, Texas 78232 For more information about Spectrum AM, visit our website at ___ If your application is a good match, you can expect to be contacted to schedule a phone interview as the next step. Spectrum Association Management is an Equal Opportunity Employer. Your application has been successfully submitted!

About LastPass LastPass is a leader in password and identity management, making it easier to log into life and work. Trusted by 100,000 businesses and millions of users, LastPass combines advanced security with effortless access for individuals, families, small business owners, and enterprise professionals. With LastPass, important credentials are protected and private – and always within reach. We welcome new ideas, support your growth, and recognize your value, if this aligns with what you are looking for in your next career move, Join Us! Interested in joining LastPass but don’t see a role that fits right now? No worries! Join the LastPass Online Talent Community, and we’ll contact you when a position that matches your skills and interests opens up. Main departments operating in EMEA: • Product Engineering focuses on building everything that makes LastPass essential for customers. We strive to create reliable, user-friendly products that seamlessly integrate into their daily lives., • Software Architecture works alongside technical leaders to ensure all solutions are based on solid foundations, right and proven technology, solid design principles and proper non-functional requirements such as performance, availability, maintainability, reliability, and security., • Platform Engineering is focused on enhancing the developer experience across the organization. They build and optimize Developer Platforms and workflows that empower LastPass engineering teams with self-service capabilities, streamlining processes and fostering productivity., • Trust and Security department is focused on protecting our brand, assets and employees from cyber threats. They manage all aspects of security incident response, deployment of security controls in our enterprise assets, governing security and privacy outcomes for the organization and ensure we build and operate secure products and services., • Product Design at our company integrates the full spectrum of discovery, idea generation, and interaction design, uniting UX, UI, and research to ensure we solve the right problems with the right solutions for our users. UX research is key to this process, providing deep insights into user needs, behaviors, and experiences. Additionally, content design plays a crucial role, ensuring that every piece of communication is clear, effective, and seamlessly integrated into the overall product experience. This collaborative approach allows us to create user-centered solutions that are both functional and engaging. Most common technical roles that we are recruiting for: • Software Developers proficient in one or more of the following programming languages and frameworks: JavaScript/TypeScript with React, PHP, C# with .NET., • Software Testers skilled in Java and C#, with expertise in using Selenium for testing., • DevOps Engineers experienced in AWS technologies, CI/CD pipelines, Infrastructure as Code (IaC), and container orchestration (e.g., Kubernetes)., • Application and Cloud Security Engineers specializing in securing cloud infrastructure, as well as web, mobile, and native applications on Mac and Windows., • Vulnerability Assessment Analysts with expertise in conducting vulnerability assessments, experience with leading vulnerability management tools, cloud and container security, and proficiency in scripting languages such as Python, PowerShell, and Bash. Why LastPass? • Market-leading password manager, • High-growth, collaborative environment with inclusive teams, • Remote first culture, • Competitive compensation, • Flexible Paid time off policies including but not limited to: Monthly self-care days (12 extra paid days off annually), volunteering days, • Generous Parental leave, • Comprehensive health coverage, dependents included, • Home office setup support, • LastPass families free account up to 5 members, • Continuous learning and development opportunities Unlock your potential with us - your skills, experience, and unique perspective matter more than just checking the boxes. Apply today, and let's build the future together! We’re building an inclusive community that reflects the people of all races, genders, sexual orientations, national origins, backgrounds, and perspectives who share our world. For all US based jobs please review our ___ For all EU based jobs please review our ___ Please review our ___

About the Role We are seeking an exceptional, AI-native Senior+ Product Manager to build and lead the intelligence and reconciliation backbone of HTS across Flights, Hotels, Cars, and Ancillaries. This role owns the systems that define pricing intelligence, supplier performance reporting, and financial truth across millions of travel transactions. You will design and scale model-driven infrastructure that continuously interprets transactional data, generates reference pricing, detects performance shifts, reconciles financial flows, and governs revenue integrity in real time. This is a foundational role at the intersection of marketplace economics, machine learning, and financial systems. You will partner deeply with Data Science and Engineering to productionize predictive models, define evaluation frameworks, manage model lifecycles, and ensure intelligence systems are measurable, adaptive, and trusted. The work you do will directly shape partner economics, supplier transparency, and HTS’s global commerce platform. What would your day-to-day look like: * Own the end-to-end strategy and roadmap for pricing intelligence, supplier performance intelligence, and financial reconciliation across all travel verticals. Architect and evolve reference pricing systems leveraging predictive modeling, elasticity signals, competitive benchmarking, and real-time anomaly detection. * Build the supplier intelligence layer, transforming transactional data into automated performance signals, demand insights, and pricing diagnostics. * Establish and govern the canonical source of truth for revenue, margin, take rate, transactions, and cancellations across systems and partners. Design model evaluation, monitoring, and feedback frameworks, including drift detection and continuous improvement mechanisms. * Implement automated reconciliation and anomaly detection systems to proactively surface financial inconsistencies at scale. * Drive cross-functional execution across Engineering, Data Science, Finance, Commercial, and Supply to deliver production-grade, model-integrated infrastructure. An ideal candidate has: * 5+ years of Product Management experience, including ownership of AI-native products and model-driven systems in production. You have built and scaled systems where AI is foundational to product behavior — not an additive feature. * Hands-on experience writing prompts, designing evaluation harnesses, or prototyping with LLMs/foundation models as part of their PM workflow (not just overseeing others doing it) * Demonstrated experience operating as an AI-native PM, with hands-on ownership of model lifecycle management including problem framing, signal design, evaluation metrics (e.g., precision/recall tradeoffs, forecasting accuracy), monitoring frameworks, drift detection, and retraining strategies. * Experience shipping predictive systems, anomaly detection platforms, automated decisioning infrastructure, or model-driven pricing systems at scale. * Strong fluency with SQL and large-scale transactional datasets. * Experience owning pricing systems, financial reporting platforms, marketplace intelligence tools, or reconciliation frameworks. * Deep understanding of marketplace economics, revenue mechanics, and pricing strategy. * Track record of delivering complex, cross-functional systems with measurable business impact. * Exceptional communicator able to operate effectively across technical, financial, and commercial stakeholders. Bonus: * Prior experience in Data Science, Engineering, or a highly technical role. * Background in travel commerce, fintech, ads, or other transaction-heavy marketplace environments. Perks and benefits of working with us: * Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. * Unlimited PTO. * Carrot Cash travel stipend. * Access to co-working space on demand through FlexDesk AND Work-from-home stipend. * Please ask us about our very generous parental leave, much above industry standards!. * Entrepreneurial culture where pushing limits and taking risks is everyday business. * Open communication with management and company leadership. * Small, dynamic teams = massive impact. * 100% employer paid Medical, Dental and Vision coverage for employees. * Access to Disability & Life insurance. * Health Reimbursement Account (HRA). * DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Partnership Engineering team owns the engineering surface area required to make external partnerships and integrations successful from early Strategic Partnerships discussions through GA launch. We provide technical validation, build shared integration infrastructure, and enable scalable, repeatable integrations through strong documentation, tooling, and direct partner engagement. This team sits at the intersection of product, platform, and external partners. We work across new platform systems, Developer Platform capabilities, browser integrations, and SDK surfaces to ensure integrations are secure, extensible, and built to last. As a Senior Developer on Partnership Engineering, you’ll design and build the integration patterns, components, and tooling that power high-impact external partnerships. You’ll work directly with partners during active integrations, contribute to shared infrastructure, and help turn one-off deals into reusable capabilities. This is a senior individual contributor role with broad scope. You’ll operate independently, shape technical direction within integrations, and influence platform evolution based on real-world partner needs. This is a remote opportunity within Canada and the US. What we're looking for: * Strong backend or full-stack engineering experience building APIs, SDKs, platform capabilities, and integrations with AI-native technologies (LLM APIs, agent frameworks, embeddings, or retrieval systems) * A track record of delivering complex integrations across organizational boundaries * Comfort engaging directly with external technical stakeholders and representing engineering decisions clearly * Experience designing secure systems, including authentication, authorization, and policy-driven access models * Ability to reason about partner architectures and translate them into pragmatic integration designs * Clear technical writing and documentation skills * Strong ownership mindset you drive work forward without waiting for perfect clarity * Sound judgment on when to build reusable infrastructure versus solving a narrow partner need * Experience building or maintaining developer platforms or SDK ecosystems * Familiarity with browser integrations or extension architectures * Experience migrating systems to new platform primitives or security models * Hands-on experience integrating with external AI companies or AI-native technologies such as LLM APIs, agent frameworks, embeddings, or retrieval systems What you can expect: * Lead technical design and implementation for complex external integrations spanning SDKs, service accounts, browser surfaces, new platform systems, and AI-native platforms * Partner closely with the Strategic Partnerships team to validate feasibility, assess partner architectures, and shape practical integration approaches * Build and extend platform components required to support in-flight integrations * Identify common integration patterns and abstract them into reusable infrastructure * Contribute to the external integrations program, including tracking lifecycle progress from initial discussion through GA * Produce clear technical artifacts (design docs, sequence diagrams, integration guides) that support both internal alignment and partner execution * Improve self-service documentation and tooling so integrations become increasingly plug-and-play * Support partner migrations to new platform capabilities, including new platform systems-based systems with auditing and policy controls * Use focused POCs to de-risk new integration patterns, including integrations with external AI platforms and model providers, and inform platform investments USA-based roles only: The annual base salary for this role is between $153,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $144,000 CAD and $202,000CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

About the Senior Product Manager role at Headspace: We are seeking a Senior Product Manager to drive product strategy for a new wellness product area within Headspace. This role sits at the intersection of content, platform, and mobile experience, focusing on initiatives that drive engagement and value for our members. As a Senior Product Manager, you will be responsible for defining, building, and scaling our product offerings, working cross-functionally to deliver measurable results. At Headspace, product leaders are expected to model experimentation with purpose, share feedback with care, and a deep commitment to the member journey. This role will require not only executional excellence, but courage, clarity, and curiosity to build what’s next in mental health. What you will do: • Define the product strategy, vision, and roadmap for sleep & wellness product areas, focusing on maximizing key metrics like member engagement and retention., • Identify, evaluate, and synthesize new product opportunities, market trends, competitive analysis, and member/partner feedback to ensure product solutions are best-in-class and align with Headspace's overall goals., • Own the strategy and execution for improving members’ early lifecycle experiences with partner-integrated products to drive higher activation and retention., • Lead the entire product lifecycle, from ideation and detailed specification through development, launch, and post-launch iteration., • Work closely with Engineering to define and prioritize clear product requirements, non-functional requirements, and platform capabilities for scale., • Partner cross-functionally with Engineering, Design, Marketing, and Business teams to ensure alignment and successful execution of the product roadmap., • Establish clear metrics for success (e.g., member adoption, engagement, LTV) and rigorously track and report on product performance. What you will bring: Required Skills: • At least 3-5 years of experience in Product Management, with a proven track record of owning and launching products or significant features., • Proven track record of defining and launching successful 1st/3rd-party integrated products that drive measurable business growth., • Direct experience with end-to-end product delivery, including shipping and managing mobile experiences on iOS/Android., • Exceptional strategic thinking and analytical skills, capable of translating complex business problems into clear product roadmaps and specifications., • Strong communication and interpersonal skills, with the ability to influence and align stakeholders at all levels., • Experience working closely with Engineering, Design, and Marketing/Business teams on product strategies. Preferred Skills: • Experience in the digital health, consumer wellness, or enterprise wellness sectors., • A passion for mindfulness, mental health, and the mission of Headspace., • Prior experience scaling a product in a high-growth environment. Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $124,400-$195,500 equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: • A mission that matters—with impact you can see and feel, • A culture that’s collaborative, inclusive, and grounded in our values, • The chance to shape what mental health care looks like next, • Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out ___ if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the ___. Privacy Statement All member records are protected according to our___. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see:

Who we’re looking for We are looking for field-based, or office-based construction professionals that have experience using software to plan and manage construction projects. Our ideal candidate is proactive, detail-oriented, friendly, and passionate about improving the construction industry. Our SMB Construction Success Managers work closely with clients, advising and guiding them through successful platform deployments, training(s), workflow consultation, and continuous engagement programs that ensure their satisfaction and Fieldwire account expansion. What you’ll be doing You'll utilize your experience as a construction professional to develop and consult on client processes, becoming a trusted advisor to your customers. As a Fieldwire product and training expert, you will work to understand our customers’ business objectives, helping them extract the most value out of Fieldwire to meet those goals. As you deploy, train, and support your customers, you'll apply the same mindset to customer interactions that you did to the construction projects you've managed: remove roadblocks, and drive the process forward. The primary responsibilities of our next SMB Construction Success Manager will be to: • Become a Fieldwire product expert and learn best practices for configuring and utilizing the platform., • Understand client construction needs and current tech stack in order to seamlessly integrate Fieldwire into a company’s day-to-day workflows., • Develop relationships with our small and medium-sized customer accounts, doing proactive outreach to help uncover pain points, and discover opportunities to help them get more value out of Fieldwire., • Conduct web-based training(s) and demonstrations to educate clients on Fieldwire., • Identify customer issues and communicate feedback to our product team for product improvements., • Troubleshoot, as necessary, to help communicate answers to product questions and resolve technical issues. At Fieldwire, we’re looking for our next Construction Success Manager to have the following skills and experiences: • 1+ years of professional construction industry experience, preferably with a combination of field and office management roles, • Excellent presentation and communication skills, • Self-motivated and highly organized, with strong time management skills, • Diplomacy and patience when working through customer issues, • Comfortable communicating with anyone, from foremen to senior-level managers, • A basic understanding of construction process from design to completion, • A general understanding of how all the different parties on a construction project interact and how they work with each other to drive a successful schedule/budget, • Ability to creatively brainstorm unique solutions to client issues relevant to their needs, • Desire to learn in a dynamic startup environment About The Team The Construction team consists of construction professionals from different sectors of the construction field. We know what you're thinking - do I want to work in a completely different industry? It’s different, but not that different. Our team talks to construction professionals across the globe, gaining an in-depth understanding of the challenges faced by companies and projects of all sizes. We share best practices from our experiences managing similar projects, and we get to see how different organizations work while helping them tangibly streamline their operations. We’re dreamers building tools to revolutionize how our old jobs get done; if you’re ready to use your industry knowledge to change the game for your old teammates, then we’d love for you to join our crew! Why Fieldwire? Fieldwire is a construction field management software, used on over 1,000,000+ projects worldwide. We’re obsessed with improving the way teams work together. We’re building a Field Management Platform dedicated to construction teams — providing operational excellence for one of the world’s largest global industries -- $10 Trillion/year. We’re delivering a superior, easy-to-use product that’s driven by the voice of our customers. Fieldwire solves the problem of access to information and coordination of labor at a large scale for some of the largest projects in the world. The Fieldwire mobile app has a nearly five-star rating based on thousands of customer reviews. Fieldwire was venture backed by top venture capitalists and has already transformed the way thousands of companies worldwide are working together. Fieldwire was acquired by Hilti for $300M in November 2021. Compensation: The estimated pay ranges for this role are as follows: $75,600 - $98,979 The salary range represents the low and high end of the salary range for this job in the US. Minimums and Maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors such as your skills, qualifications and experience. In addition to the salary you may be eligible for a corporate bonus which can range up to 30%. Where is the job located? This role is fully remote within the US. Our office is located right off of Embarcadero BART station, a few blocks away. Easily accessible by all forms of public transportation. -- Fieldwire is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law.

Twin Health At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives. Working here Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment. Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® . With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world. Join us as we reinvent the standard of care in metabolic health. Opportunity Own the strategy and execution for Twin’s next-generation member acquisition experience. Your mission is to build and scale a modern, AI-driven acquisition engine that consistently identifies the people who can benefit most from Twin and gets them to register and activate. You will: • Determine who the right members are, based on data and signal, • Design and run campaigns to discover the most effective ways to reach and convert them, • Materially move the needle on registration and CAC, • This is a hands-on, builder role. You’ll experiment aggressively, adopt the best emerging AI tools, and turn what works into repeatable, scalable systems across the business. Responsibilities Own member acquisition end-to-end: from identifying high-potential eligible populations to driving registration and early activation. Build the member acquisition “machine”: • Segmentation and targeting logic, • Channel and messaging strategy, • A living experiment backlog, • Measurement frameworks and weekly operating cadence Stand up AI-driven growth workflows to scale: • Personalization and targeting, • Creative generation and iteration, • Campaign orchestration and ops efficiency Run bold experiments across the acquisition funnel, including: • Partner / employer launch playbooks, • Member outreach (email, SMS, direct mail where applicable), • Landing pages, referral loops, and conversion paths, • Signup flow optimization and friction removal through product changes Instrument, analyze, and explain performance: • Build and maintain dashboards, • Evaluate experiments with strong measurement hygiene, • Clearly call winners and losers and double down or kill fast, • Other duties as assigned Qualifications This role is for a PM-minded growth builder—someone who ships, measures, and iterates. You bring: An AI-first approach: • Hands-on experience using AI tools to accelerate research, targeting, personalization, creative iteration, and operational workflows, • A proven track record improving top-of-funnel outcomes (e.g., registrations, conversion rate, CAC) through experimentation A builder mindset: • You can create lightweight systems, landing pages, flows, templates, automations, and instrumentation yourself., • Strong analytics and experimentation chops Strong product expertise: • 8+ years of product management experience., • Experience designing and launching and supporting the growth of products, • Proven ability to build complex workflow tools and AI-integrated features that support high-stakes decision-making in regulated environments., • Demonstrated ability to lead agile teams and manage the product development lifecycle end to end., • Strategic thinker with excellent execution skills capable of balancing long-term vision with short-term priorities., • This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Compensation and Benefits The compensation range for this position is $195,000 - $225,000 annually. Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin • A competitive compensation package in line with leading technology companies, • A remote and accomplished global team, • Opportunity for equity participation, • Unlimited vacation with manager approval, • 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents, • 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options, • 401k retirement savings plan

In this role, you will: • Own the ongoing success, value realization, and risk management of Samsara’s Mid-Market Scale customer segment, consistently meeting or exceeding KPIs., • Define and execute scalable, long-term customer success strategies, including standardized playbooks for onboarding, adoption, expansion, and renewal., • Lead and support the CSM team through critical customer engagements and About the role: The Customer Success team at Samsara partners with customers to drive adoption, deliver measurable business value, and build long-term relationships from onboarding through renewal and advocacy. As a Senior Manager on the Mid-Market Customer Success team, you will lead and develop a high-performing group of CSMs, evolve our customer engagement model, and build a strong, motivating team culture. This role blends strategic thinking with hands-on leadership and is ideal for someone passionate about coaching talent, scaling impact, and helping customers succeed at every stage of their journey. Include a statement of the role’s location requirements here. Reference ___ to draft this section. Example: This is a remote position open to candidates residing in [Northeast, TOLA] You should apply if: • You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster., • You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable., • You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper groescalations, modeling a hands-on, results-driven leadership approach., • Hire, develop, and coach a high-performing, inclusive team while embedding Samsara’s cultural principles across a growing, global organization., • Automatically included - do not run through Bias Decoder:, • All Roles: Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices, • People Manager Roles: Hire, develop and lead an inclusive, engaged, and high performing team Minimum requirements for the role: • 5+ years as an individual contributor within Customer Success, account management, or strategic consulting roles., • 3+ years in a people manager or leadership role preferred., • Bachelor's degree from a 4-year accredited institution., • Location requirement (if any) An ideal candidate also has: • Experience working for a SaaS company, • Led a team where each team member managed a portfolio of 50+ accounts., • Experience with "Tech Tech", Scale, or Digital Customer Success programs., • Experience Integrating AI/automation into customer success workflows to drive team members' productivity gains., • Experience using Gainsight.

___ is hiring a Senior Product Manager with health system experience to develop and lead innovative product strategies for clients like Emory Healthcare, Children’s Nebraska, and Prisma Health. Healthcare is complex, deeply human work, and we’re seeking a seasoned product leader who understands the operational realities of health systems and the needs of patients and communities, and can turn that insight into thoughtful, effective digital products that deliver real results. You’ll have an opportunity to join a growing ___ on a mission to improve digital access and equity in healthcare. Your Responsibilities Senior Product Managers at Reason One own the product from strategy through delivery. You'll be part of a fully cross-functional team, working alongside account directors, project managers, designers, content strategists, and developers daily. You'll develop a deep understanding of each client and their users, own the product roadmap, and ensure the work delivers the outcomes the client is investing in. Product Strategy & Definition Whether you’re shaping a new digital product from scratch or driving the continuous improvement of something already shipped, you own the strategic foundation: • Partner with clients and stakeholders to define what the digital product needs to accomplish - for the organization and for its users - and establish the goals and success metrics (KPIs) that will measure it. For new builds, this means shaping that definition from the ground up; for existing products, it means evaluating current performance and identifying what needs to evolve, • Conduct market research, competitive analysis, analytics reviews, and site audits to surface opportunities - both for initial product definition and for ongoing optimization of live digital experiences, • Develop and maintain the product roadmap, including delivery items, sprint breakdown, and milestones; for continuous innovation engagements, prioritize enhancements based on user data, client feedback, and business impact, • Define detailed product requirements and user stories for net-new features as well as iterative improvements to existing functionality, • Manage client expectations and product scope throughout project lifecycle, • Serve as the client advocate when collaborating with internal teams on product and UX decisions - keeping the team grounded in the client's needs, constraints, and user realities, and ensuring we're delivering the value and outcomes the client is investing in Product Delivery & Oversight Once implementation begins, you shift into delivery mode - ensuring the backlog is healthy, stories are ready, and the team has what they need: • Maintain a healthy backlog: stories authored, split, reviewed, and approved at least two sprints ahead of development, • Collaborate closely with the tech lead and dev team during implementation, providing product context and making scope decisions as they arise, • Post-launch, accountable for how the product evolves - synthesizing inputs from across the team (analytics from Marketing & Optimization, technical considerations from Tech leads, user feedback) to prioritize what gets improved, when, and why Practice & Culture • Work closely with Account Directors and Project Managers to maintain clear ownership across roles. You own the product direction and backlog - budget, schedule, and account management sit with your AD and PM counterparts., • Collaborate with product management peers to push the practice forward, • Contribute to our shared healthcare knowledge base and reusable product foundations - helping capture what we know and building the templates, patterns, and components that accelerate delivery across engagements, • Participate in Reason One’s B Corp mandate to improve our social and environmental impact How We Measure Success We believe in clear expectations. Here’s how performance in this role is measured: • Product Success: At least 75% of established product KPIs and goals are met, • Roadmap Completeness: Product roadmap is fully developed - delivery items, sprint breakdown, and milestones - before implementation begins, • Backlog Health: User stories are completed at least two sprints in advance throughout the implementation phase What We’re Looking For • 5+ years of experience as a Product Manager, Product Owner, or similar role, • At least 3 years of healthcare digital experience, either agency-side or system-side (managing digital products at a healthcare organization), • Familiar with the clinical and operational platforms common in healthcare digital, such as EHR systems (Epic, Cerner), patient portals (MyChart), provider management tools (Kyruus Health, DexCare, Sparkle) etc., • Familiar with common platform approaches to delivering digital experiences, such as delivering on hybrid platforms (more all-in-one solutions like Sitecore, Optimizely, or Kentico), to fully composable approaches using specialist platforms for each concern (Storyblok for CMS, Coveo for Search, VWO for personalization, Jotform for HIPAA compliant forms etc.), • Can connect business goals, user needs, approach, and feasibility to make sound product decisions across the full project lifecycle, • Experienced in discovery and requirements gathering, including stakeholder interviews, user research synthesis, and requirements workshops, • Can write, split, and prioritize user stories that delivery teams can work from, • Comfortable using analytics and performance data to shape product strategy, • Experience with post-launch optimization and evolving live products (e.g. A/B testing, conversion optimization), • Has experience evolving live products, not just launching and moving on, • Can align and communicate across clinical, marketing, IT, and technical stakeholders, translating between audiences and driving shared goals, • Experience working in cross-functional teams to deliver successful digital work, • Experience working in agile and waterfall methodologies and an understanding of how a Product Manager fits into both, • Can manage priorities across multiple clients or engagements simultaneously Nice to Have • Knowledge of accessibility standards and experience implementing them, • Experience using AI tools in your workflow to accelerate prototyping, research synthesis, or other product management activities, • Experience identifying opportunities and delivering AI capabilities to client digital products (e.g. intelligent search, personalization, conversational UI), • Sales experience - contributing to RFP responses, scoping engagements, or presenting in pitches Why Reason One Whether you’re coming from a large agency or a health system, you’ll find greater ownership, more variety, and less bureaucracy here, along with a team committed to making a positive impact through its work. The Practicals • Location: Fully remote, work-from-home., • Status: Must reside and be eligible to work in the US or Canada. No exceptions., • Core hours: 9 AM–5 PM EST, • Start date: As soon as possible, • Reports to: Director of Marketing & Optimization Compensation & Benefits • Annual Salary from $110,000 - $130,000 based on experience and qualifications, • 401(k) - 3% of salary after 6 months of employment, • Health Insurance, including Dental Benefit & Vision, • Accidental Death and Dismemberment Benefit, Basic Life Benefit, • Long Term Disability and Short Term Disability Benefit, • Employee assistance program, • Parental leave program - Up to 12 weeks for birthing parent, and up to 6 weeks for non birthing or adoptive parent, • Paid Vacation days—15 days per year, • Paid Sick leave—6 days per year, • Paid Volunteer days—2 days per year, • $200 USD home office stipend per year, including $50 monthly internet stipend, • Training allowance of $800 USD a year and professional development opportunities like conferences and continuing education, • A laptop is provided Equal Opportunity Reason One is an equal opportunity employer. We strive to make employment decisions at every stage—from application to termination—based on merit. We believe an equitable, diverse, and inclusive workplace is one where all workers, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education, or disability, feel valued and respected. Applicants with disabilities who are qualified and selected for an interview will be accommodated upon request. If we can offer reasonable accommodations in the application or interview process, or if you have feedback on how we could improve the equity or accessibility of our recruitment, please contact us with the subject line “Accommodation Request – Senior Product Manager.”

AcuityMD is a software and data platform that accelerates access to medical technologies. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, and Ajax Health and we help MedTech companies identify how their products are used, understand why outcomes vary, and identify opportunities where physicians can better serve their patients. We are targeting a Senior Director or VP level for this role. The Customer Success Leader will lead Customer Success Managers (CSMs) focused on the Strategic Segment ($1B+) accounts. In this role, you will lead a team of 7+ CSMs responsible for owning renewals, generating adoption, and driving customer satisfaction. We are building a best-in-class Commercial Team and establishing a repeatable go-to-market motion. We are hiring a team of high-caliber Enterprise SaaS and Medical Device customer success professionals to thoughtfully engage VPs, General Managers, and other corporate decision makers and end-users across the Medical Device Industry. Our Customer Success team takes a proactive, consultative, and high-touch approach when working with customers, by engaging directly with end-users to generate platform adoption and running Executive Business Reviews to align with strategic initiatives and quantify and communicate ROI. • Drive customer retention and expansion by leading team of CSMs focused on the Strategic segment ($1B+ in revenue), • Directly manage the Strategic Customer Success team, providing ongoing enablement, coaching, and development, including sharing and shaping Customer Success process, best practices, and strategies, • Engage directly with key customers on Executive Business Reviews (with CSMs) to communicate value provided by AcuityMD, • Provide support for CSMs in at-risk accounts through risk detection/alerting and action plans, • Building hiring plans and recruit, hire and onboard world class CSMs, • Partner closely with sales, product, and services teams to advance AcuityMD’s mission and approach to customer engagement, • Regularly monitor account health and user adoption across a large portfolio of accounts, and report on key performance indicators to Customer Success and broader Commercial team leadership, • 8+ years of experience in Customer Success or Account Management Enterprise SaaS, • 3+ years of experience leading high performing teams as a Senior Manager or Director, • Proven track record of exceeding retention and expansion quotas, • Ability to develop close personal relationships with customers and colleagues through empathy, • Patient and active listener, • Proactive and self-driven, and bring infectious energy and resiliency, • Passion for people, with a history of hiring, developing, and up-leveling your teams, • Proven ability to manage large (several hundred) logo portfolio, • Excellent written and verbal communication skills (email & PPT), • Experience in venture-backed, growth stage companies, • Medical Device or Life Sciences experience, • Experience using CRM, ideally Hubspot You must have an eligible work permit in the USA to be considered for this position • Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health)., • Learning Budget: Reimbursements for relevant learning and up-skilling opportunities., • Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees., • Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work., • Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents., • Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement., • Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings., • Parental Leave: 8-16 weeks of fully-paid, flexible parental leave. The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

About League Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League’s platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare’s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart. Position Summary: As a Principal Product Manager, you are the strategic architect of a sophisticated, high-scale platform for our Member Portal Solution for payer customers. You are directly responsible for accelerating our 2026 growth trajectory and long-term AI-native vision. While we operate a robust digital infrastructure, we are at a pivotal moment of evolution—leveraging our high-scale foundations to drive an AI-native experience that is proactive, personalized, and dynamic. Your mission is to drive the successful hardening of our core digital product capabilities while leading this strategic shift. This role requires a high degree of fluency in the US Payer landscape, claims data, and benefits orchestration. You will leverage the voice of the customer and deep healthcare market insights to inform our data-backed roadmap that prioritizes long-term margin expansion, TAM growth, and member experience quality. You will provide the strategic leverage required to de-risk delivery, mitigate architectural gaps before they become fires, and influence the Executive team with high-quality logic and roadmap rigor. In this role, you will: • Serve as the subject matter expert for US Healthcare integrations, with a primary focus on helping members navigate the complexities of the healthcare system—specifically demystifying EOBs, claims status, accumulators, and complex benefits., • Drive the product strategy for administrative self-service, ensuring members can easily take care of necessary actions and understand their financial and health data without friction., • Synthesize complex member needs and market dynamics into a solidified, roadmap focused on new revenue generation and efficiency., • Create buy-in for the product strategy with the Product Leadership Team through high-quality logic and rigorous business-case storytelling., • Define and execute a roadmap to increase the utilization of key features, proving that users can successfully complete their intended tasks and derive tangible value from the portal., • Ensures cross-functional alignment across the 'Triangle' (Product, Engineering, Design) to eliminate silos to the Essential Duties., • Define goals & measure success for the portfolio., • Represent our platform and infrastructure externally with clients and prospects., • Establish and deliver a high-integrity roadmap built to ensure predictable, high-scale execution, characterized by vetted trade-offs and binary commitments., • Significantly expand member reach and engagement. Accelerate program enrollment, feature adoption, and task completion rates through optimized member journeys, delivering measurable ROI for payer customers., • Drive industry-leading utilization and accuracy across core member domains including coverage, cost, claims, and accumulators, ensuring seamless member access to their financial and health data., • Optimize the home screen and overall information architecture (IA) of the Member Portal to ensure the experience is optimized for discoverability, findability, self service, and ease of use., • Successfully transition AI prototypes into production-grade experiences that redefine the member experience and achieve market readiness. About You: • 6+ years in Product Management with a minimum of 3 years specifically in the US Payer or Health Insurance space., • Bachelor’s degree (or equivalent), preferred, • Proven work experience in product management creating successful products, • Proven ability to move an organization through architecting rather than individual output., • Experience working at a platform company or leading the implementation of complex platforms. You have deep experience in agile methodologies—leading agile release planning and demonstrating an iterative, incremental, and value-driven delivery. What we offer: • Comprehensive Health Benefits: We prioritize your well-being with complete medical, dental, and vision coverage, • Bonus Program: Be rewarded for your contributions with our performance-based bonus program, • Employee Stock Option Program: Become an owner and share in our success through our stock option program, • Unlimited Paid Time Off: Take the time you need to recharge and maintain a healthy work-life balance, • Spending Accounts: Manage your healthcare and dependent care expenses with tax-advantaged spending accounts, • Wellness Days: Prioritize your mental and physical health with dedicated wellness days throughout the year, • Growth Opportunities: We invest in your future with abundant opportunities for professional development and advancement, • Mentorship Program: Benefit from guidance and support from experienced leaders in your field Security-Related Responsibilities • Ensure access management is performed in compliance with the employee's role and responsibilities, • Responsibility and accountability for executing League's policies and procedures within the department/ team, • Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations, • Compliance with Information Security Policies US APPLICANTS ONLY: The US-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all US locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process. Compensation range for USA applicants only $169,900 - $207,700 USD Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at ___. Our Application Process: Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let's do ours by sharing potential next steps • You should receive a confirmation email after submitting your application., • A recruiter (not a computer) reviews all applications at League., • If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring., • The final step is an offer, which we hope you will accept!, • Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring. Here are some additional resources to learn more about League: Work Location: We have a mix of office-centric roles based in our vibrant Toronto office, and remote-eligible roles based anywhere in Canada or US. Each job posting will indicate where the role will be based. Regardless of the role’s posted location, all Toronto-area Leaguers (living within 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office, you’ll enjoy 10 or 20 Flexible Remote Days each quarter for focus and deep-work time. We are committed to fostering a meaningful work environment and connections for all Leaguers regardless of location. Recognize and Avoid Employment scams. Practice safe job searching. Scammers are getting craftier and leveraging fake job postings to get personal information. Know the warning signs and protect yourself from scammers. Learn more ___. Use of AI Notice We are committed to ensuring fairness and transparency throughout our hiring process. League may use Artificial Intelligence (AI) tools to assist in the screening of applicants for this position. Please check out our stance on using AI in recruitment ___. Review our for information on how League is protecting personal data.

The Customer Success Quality Associate must work closely with the Customer Success Manager/Director to understand the client’s goals and objectives and provide a return on their investment within each aspect of our services. The CSQA focuses on process management, client deliverables, and data integrity within client portfolios. The Customer Success Quality Associate must work effectively and efficiently with the internal support team, external clients and vendors, while complying with corporate or pharmaceutical guidelines. On occasion, the position will require aiding the CSM/CSD on business development and/or business review tasks. No two days will be the same for this organized, efficient individual. Position will provide a range of services: process management, financial management, training and administrative support. What you will do here: Process Management (70%) Provide administrative assistance to M&IW Customer Success Manager/Director, Meeting Owners, Event Experience Managers as requested. These services would include but aren’t limited to: • Manage Account Inbox for new program requests, financial approvals, and other actionable communications, • Enter new meeting requests into M&IW Cvent and manage through the event lifecycle, • Manage projects through the lifecycle in Asana, • Manage Account Playbook and ensure information is updated and new processes are implemented and communicated to operations teams, • Create and manage the templated SOW process from development to signature with support of CSM/Director, • Conduct Cvent audits for all closed programs, • Create and manage reports by account including Cvent and Domo, • Test event websites for technical issues, content, and format prior to launch, • Trigger status change communications to CS & Ops Teams ensuring internal transition process occurs, • Assign coordinators and web designers from M&IW Cvent into client meeting platform, if applicable, • Miscellaneous account projects directed by Customer Success Manager/Director, • Providing back-up and/or overflow support to Account CSL’s and/or CSS due to heavy volume or out of office, • Management of meeting minutes during client conference calls or account team meetings., • Post-meeting survey management, • Post-meeting file closure process, • Sourcing/Meal Caps Compliance assistance (Pharma only), • Review MRF and Smartsheet’s for countries in attendance at IMs, • Compile meal cap grid for Investigator Meetings for review by the sourcing manager/planner, • Manage discrepancies per client specified process Financial & Data Management (20%) • Manage Reconciliation Process, working cross functionally with the Sourcing, CS Team, Operations, and Finance, to ensure all programs are reconciled within SLA guidelines., • Create/update program reconciliation tools that streamline process while ensuring timely audit requirements are met., • Full understanding of the account quality control process to include but not limited to client QC process and resolution methodology., • Communicate with planners and finance to ensure final invoice deadlines are met and all final invoices are completed, • Full understanding of the account processes to include but not limited to client MSA agreements, Change orders and financial management, • Payment request processing, • Notify Event Experience Managers of impending deadlines (SLAs), • Work in conjunction with an Event Experience team to ensure programs are free of errors for deadlines, • Budget creation/management in customer and M&IW systems, • Reconciliation management including estimated invoice and final invoice requirements, • Manage all client reporting needs (commission, quarterly reports, workload) Limited Project Management Services (10%) • Communicating with new and existing clients on program needs, • Drive client calls as well as internal calls when needed, • Limited travel for execution of programs – approx. 15%, • Assigned as an Attendee Experience Coordinator (as required), • Compile and distribute Executive Summaries and other post-event reports (as required), • Source and secure space at off-site venues and restaurants, • Creation/distribution of travel letters, • Creation/management of meeting agenda, • Creation of initial meeting resume based on generic meeting information, • System profile management (update meeting profile; manage status movement throughout life of the meeting, etc.), • Research 3rd Party Vendor options and information for meetings., • Provide on-site preparation assistance. These services would include but are not limited to:, • Badge layout/production, • On-Site binder preparation/production, • Registration packet preparation/production, • Pre-mailer preparation/production, • On-site supply preparation/shipment, • Ability to manage 3rd Party Vendors. Clearly & effectively communicate to each vendor the requirements and specifications, negotiate cost savings, and manage payment/reconciliation process, • Shipping and receiving management Training • Create training documents, recordings, and templates and review with current and new event managers, • Participate in internal and external client trainings, • Participate in monthly client vendor calls disseminating information to M&IW account teams, • Participate in Weekly Client calls with CSM, as needed, • Present at internal trainings on new client and internal rollouts, • Set-up trainings with new M&IW hires to review specific account processes, • Seek out training and advancement by working with senior individuals in the department, • Find opportunities to increase industry knowledge through training and networking Administrative Services • Provide administrative assistance to M&IW Customer Success Team, Client Meeting Owners, Client Meeting Planners, and others as requested, • Provide support to all colleagues and account team by answering questions or assisting when needed., • Be a liaison between M&IW and the Client to provide updates or answer questions Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Quality Data Associate role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • Minimum 2 – 3 years of experience, meeting industry preferred, • College degree or equivalent, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Cvent), • Outlook (email and scheduling), • Proficient in Cvent, • Knowledge of virtual and hybrid event options, • Pharma experience a plus, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Ability to travel at least 25% of the time including internationally, • Experience working in a virtual office environment What we provide: • Competitive salary, • Health, Dental, Vision and Life Insurance options, • 401K plan, • Paid holidays, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee Who we are: Meeting & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions

Runpod is pioneering the future of AI and machine learning, offering cutting-edge cloud infrastructure for full-stack AI applications. Founded in 2022, we are a rapidly growing, well-funded company with a remote-first organization spread globally. Our mission is to empower innovators and enterprises to unlock AI's true potential, driving technology and transforming industries. Join us as we shape the future of AI. As an Account Manager at Runpod, your primary responsibility will be to nurture and grow relationships with existing customers. You will focus on retention, expansion, and ensuring clients extract maximal value from our AI infrastructure platform. This role sits at the intersection of customer success and sales, with a bias toward retention and upsells rather than new business hunting. Success in this role is measured through key performance indicators such as retention and renewal rates, expansion revenue, and overall account health. You’ll be responsible for meeting or exceeding annual renewal targets while also driving upsell and cross-sell opportunities that contribute to year-over-year net revenue retention growth. Strong performance is demonstrated not just through numbers, but through high customer satisfaction, thoughtful account planning, and accurate forecasting within the CRM. Maintaining portfolio stability, achieving positive customer sentiment, and supporting measurable account expansion will all be essential to your success as an Account Manager at Runpod. Responsibilities: • Serve as the main point of contact for a portfolio of existing accounts., • Monitor account health metrics (usage, billing, feature adoption, churn risk) and proactively intervene., • Drive renewals, upsells, and cross-sells by identifying expansion opportunities (e.g. more GPU capacity, new feature modules, premium support plans)., • Conduct business reviews (QBR/MBR) to update clients on ROI, roadmap, usage insights, and new offerings., • Liaise with product, engineering, and support teams to resolve customer issues, advocate for feature enhancements, and remove blockers., • Build account plans, forecasts, and growth strategies for each client., • Track key account metrics (e.g. churn rate, net revenue retention, expansion revenue, customer satisfaction) and report them to leadership., • Handle contract renewals, negotiation, and escalations., • Maintain accurate data in CRM (deal pipeline, account notes, forecasts), • Occasionally assist in onboarding or transitions of new clients within your portfolio., • Periodic travel to visit top customers or represent RunPod at key industry events. Requirements: • 2–5 years of experience in account management, customer success, or post-sales roles (ideally in SaaS, cloud, or infrastructure)., • Strong technical acumen with the confidence to engage both developers and executives, • Strong relationship skills; ability to manage multiple stakeholders (technical and business)., • Good understanding of metrics like churn, usage, ARR/MRR, net revenue retention., • Comfortable analyzing usage data, spotting trends, and making recommendations based on that., • Excellent communication (verbal and written) and presentation skills., • Proficiency with CRM, analytics tools, and Slack-like collaboration platforms., • Self-starter and ability to take ownership of accounts end-to-end., • Bonus: familiarity with cloud, GPU infrastructure, AI/ML, or developer tooling., • Successful completion of a background check What You’ll Receive: • The competitive OTE for this position ranges from 130,000 and 250,000. This is a mix of base plus commission. This range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location, • Meaningful equity in a fast-growing AI infra company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside., • Generous medical, dental & vision plans — we cover 100% for all employees and partial for dependents., • Flexible PTO- take the time you need to recharge, • Most roles have are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication, • Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale., • $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas

GitLab is an open-core software company that develops the most comprehensive ___, used by more than 100,000 organizations. Our ___ is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like ___ and ___, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. GitLab is the most comprehensive AI-powered DevSecOps platform for software innovation. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 40 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. This role is a member of our AMER Public Sector Enterprise Team. You'll spearhead GitLab's growth across civilian federal agencies during a transformative time in government technology. Your success will directly influence how Federal Civilian agencies deliver services to citizens through secure, efficient software development. The right candidate will have a positive record of Public Sector Sales experience selling into Federal Civilian agencies along with solid background in the software development lifecycle in areas like CI/CD automation, secure development practices, and infrastructure modernization in a regulated environment. This role benefits from proximity to the Washington DC area to facilitate regular on-site agency meetings or willingness to travel for on-site agency meetings as needed. What you'll do • Strategic Account Leader will report to an Area Sales Manager or Regional Director., • Build and execute strategic account plans that align GitLab's platform with agency modernization initiatives, • Navigate complex procurement cycles and develop multi-year technology roadmaps with CIOs and technical leaders, • Partner with system integrators and resellers to create powerful solutions for government challenges, • Act as a primary point of contact and the face of GitLab for our ___ prospects., • Take ownership of your book of business, • Provide account leadership and direction in the pre- and post-sales process, • Conduct sales activities including prospecting and developing opportunities in large/strategic accounts, • Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales engineering and support resources, • Be the voice of the customer by contributing product ideas to our public ___, • Travel as necessary to accounts in order to develop relationships and close large opportunities, • Generate qualified leads and develop new customers in conjunction with our strategic channel partners in exceeding quota., • 5+ years of proven success selling technology solutions to U.S. Federal Civilian Agencies, • Deep understanding of federal procurement vehicles, compliance requirements, and agency buying cycles, • Consultative approach that positions technology as a mission enabler, • Passion for open source and modern software development practices, • Track record of navigating complex stakeholder environments and building consensus, • Able to provide high degree of major account management and control, • Work under minimal supervision on complex projects, • Ability to leverage established relationships and proven sales techniques for success, • Effective communicator (written/verbal), strong interpersonal skills, • You share our ___, and work in accordance with those values., • Ability to use GitLab Government agencies strive to serve the public by providing optimal experiences to their communities. One way to do this is a successful digital transformation ensuring software is secure, manual processes are minimized, and there is collaboration between teams and vendors. GitLab supports your digital transformation because it is secure by design, reduces manual processes, and empowers collaboration to provide a positive civilian experience. GitLab, The One DevSecOps platform, is for software users in government agencies, enabling them to deliver secure software faster, automate software factory deployment, and empower collaboration to serve the public - securing the speed to mission. Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $103,700 - $183,000 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Smartsheet is looking for a Sr. Customer Success Manager to manage a set of large enterprise accounts and improve customer satisfaction, application engagement, customer retention, and growth. You will be the primary contact for customers, understanding their success criteria, sharing best practices, providing solution guidance, and helping them realize value from Smartsheet. You have a track record for Software as a Service (SaaS) account management and maintaining high customer renewal rates because of ongoing customer engagement and technical leadership. You will report to a Sr. Manager of Customer Success and may work remotely from the Western US territory. You Will: • Perform initial onboarding of accounts with enterprise level customers, ensuring adoption and ongoing engagement throughout the customer's lifecycle, • Accomplish a comprehensive engagement and communications strategy that maintains high customer satisfaction, • Be the Smartsheet expert providing guidance to allow customers to create impact and increase collaboration across their organization and with external parties, • Perform periodic customer success reviews that confirm satisfaction, resolve issues with the help of the Technical Support team, and expand Smartsheet use throughout the account, • Implement and share best practices to ensure customers are realizing the greatest possible value from Smartsheet, • Use usage patterns to gain insights, provide guidance and increase customer adoption and satisfaction, • Be the primary interface to manage and resolve critical situations, • Work with the Sales, Training and Professional Services teams to identify new opportunities to expand customer use of Smartsheet, • Provide expert customer insight to Product Management, Marketing and Sales on innovation and continuous improvement opportunities, • Exceed all performance targets, including maintaining high retention and growth rates, • Accomplish other tasks as assigned You Have: • 3+ years of Customer Success or Account Management experience (or equivalent), • Health & Life Sciences (HLS) experience (preferred), • The ability to explain technical subjects to non-technical personnel in large enterprises, • Good at building credibility and trust with customers and internal stakeholders by understanding their requirements, • Experience maintaining valuable and outcome-based relationships with a diverse customer account base, • Passion for working with leading edge, web-based technologies and a desire to understand Smartsheet's benefits, use cases, and technical elements, • Bachelor's degree in relevant field, or equivalent experience, • Willing to travel based on customer and business need Current US Perks & Benefits: • Medical/vision and dental coverage options for full-time employees, • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay), • Monthly stipend to support your work and productivity, • Flexible Time Away Program, plus Sick Time Off, • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans, • US employees receive 12 paid holidays per year, • Up to 24 weeks of Parental Leave, • Personal paid Volunteer Day to support our community, • Opportunities for professional growth and development including access to Udemy online courses, • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account, • Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $112,500 - $142,500 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

DIRECTOR, CUSTOMER SUCCESS (Central Region) Location: Remote, USA (Central States) Employment Type: Full-Time Compensation: $158,500k – $198,250k (Range applies to US candidates only) + Benefits/Variable Comp - Range may vary based on experience. Benefits Offered: Vision, Medical, Life, Dental, 401K Summary The Director, Customer Success is a vital leadership role responsible for ensuring that every customer within their designated region becomes a reference and a success. This role leads and develops a high-performing Customer Success organization while overseeing multiple customer portfolios and driving consistent measurable customer outcomes. Reporting to the Senior Director of Customer Success, the Director, Customer Success is accountable for shaping and executing regional customer success strategies to drive adoption, expansion, retention, and long-term satisfaction. As a trusted customer advocate and consultative leader, this individual ensures customers realize meaningful value from their investment across the full lifecycle, from onboarding through ongoing engagement and renewal. Aligned with the Regional Sales Leader, the Director, Customer Success provides strong people leadership while maintaining deep visibility into customer health and execution. They partner closely with Sales, Marketing, Professional Services, Product, and Support to align efforts, address evolving customer needs, and continuously improve product utilization and operational efficiency. The Director, Customer Success amplifies the voice of the customer and translates insights into actions that strengthen customer outcomes and the overall customer experience, especially during escalated situations involving different internal teams. Central Region Coverage Our Central Region consists of the following states: Illinois (IL), Indiana (IN), Iowa (IA), Kansas (KS), Kentucky (KY), Michigan (MI), Minnesota (MN), Missouri (MO), Nebraska (NE), Ohio (OH), and Wisconsin (WI). The successful candidate is expected to reside in one of these states, as regional proximity enables stronger executive relationships through in‑person engagement, supports faster on‑site response during escalations, provides deeper insight into the local enterprise market, ensures close alignment with Regional Sales leadership, and helps minimize travel demands—allowing greater focus on driving strategic customer outcomes. Primary Duties and Responsibilities Regional Strategy & Execution • Lead the development and implementation of regional customer success strategies, ensuring alignment with global objectives and local market needs., • Drive adoption, expansion, and retention efforts, leveraging data-driven insights to optimize outcomes across the region., • Strategize with CS leadership and Sales RVP across assigned region., • Deliver deep and actionable internal QBRs to CS and Sales Leadership., • Demonstrate commercial acumen by identifying and capitalizing on expansion opportunities, advising on incremental revenue, and securing operational commitments that strengthen customer relationships., • Serve as a customer-facing leader, establish and nurture senior and executive-level relationships with key decisionmakers and influencers across the customer base, promoting mutual success and long-term partnership across your region. Customer Portfolio Management • Oversee a diverse portfolio of strategic and complex customer accounts, ensuring high satisfaction, reference-ability, and retention., • Build, maintain, and execute comprehensive account plans, partnering with internal resources to deliver value throughout the customer lifecycle. Team Leadership & Development • Direct, mentor, and develop a team of Senior Managers and Customer Success professionals., • Foster a culture of excellence, collaboration, and continuous learning, ensuring the team is equipped to deliver outstanding customer experiences and achieve key performance indicators., • Lead and coach team in achieving business goals including maintaining a high GRR, increasing NRR, identifying expansions, and driving KPIs including day-to-day activities leading to the main goals and utilizing tools to track communication and updates from Customers. Risk Management & Advocacy • Proactively identify and mitigate risks to customer satisfaction, growth, and renewal., • Serve as the escalation point for complex situations, influencing the teams responsible for resolutions efficiently and advocating for customer needs. Governance & Process Excellence • Develop and refine regional governance programs, including onboarding, success strategy meetings, and regular business reviews., • Ensure the execution of key initiatives that help customers realize measurable value from their investment. Reporting & Insights • Monitor and report on regional performance against key metrics to senior leadership, providing actionable insights and recommendations for continuous improvement. Continuous Improvement • Lead regional initiatives to enhance team efficiencies, product utilization, and customer outcomes., • Promote knowledge sharing, mentor new hires, and support professional development across the team. Internal Cross-Functional Collaboration • Integrate the functions of Sales, Marketing, Professional Services, Education, Partner Alliances, Product, Support, Legal, and Operations to address customer needs and drive business objectives., • Champion the voice of the customer across all departments and ensure feedback is incorporated into product and service enhancements. Required Education and Experience • Bachelor’s degree in Business, Finance, Information Systems, or a related field; an advanced degree may be considered in lieu of professional experience., • 10+ years in a related function with direct customer advocacy and engagement experience., • Minimum of 5 years of experience in Customer Success, Consulting, Account Management, or Sales/Pre-Sales., • Minimum of 3 years of experience in a leadership role., • Proven experience managing complex customer portfolios and C-level executive stakeholders., • Extensive background with SaaS applications., • Strong understanding of corporate finance functions including financial close, planning, budgeting, forecasting, management reporting. Preferred Education and Experience • Expert knowledge of OneStream platform and offerings., • Prior experience with any CPM solution (OneStream, Oracle, SAP, Anaplan, or other)., • Prior experience in CPM/EPM delivery in complex customer landscapes., • Expert product knowledge combined with very strong business or technical expertise is a plus., • Understanding project documentation in accordance with OneStream methodology standards and guidelines is a plus., • Demonstrated success in identifying and mapping customer organizational structures and bridging turnover at any level., • Advanced MS Office skills, especially Excel. Knowledge, Skills, and Abilities • Strategic thinker, • Expert networker, • Leader by example, • Excellent professional coaching skills, • Excellent professional relationship building skills, • Strong organizational and planning skills, • Keen attention to detail, • Deep commitment to customer success and continuous delivery of product value., • Expert in developing cases and roadmaps with customers and align strategies to solutions., • Strong verbal, written, and presentation skills coupled with interpersonal expertise adapted to all levels including executives., • Self-starter who thrives in multi-tasking environments and adapts priorities seamlessly., • Deep technical problem-solving skills with the ability to rapidly resolve issues., • Deep familiarity with enterprise and cloud software spaces., • Expert in managing customer engagements to completion with high satisfaction levels., • Expert in managing customer engagements to completion with high satisfaction levels. Supervisory Responsibilities • Manager of a team of CS professionals Travel • Travel Requirement: Willingness to travel up to 30%, depending on customer needs and geography. Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ___. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits, • Core value of customer success, • Variety of project work (not industry-specific), • Strong culture and camaraderie, • Multiple training opportunities Benefits at OneStream OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are: • Excellent Medical Plan, • Dental & Vision Insurance, • Life Insurance, • Short & Long Term Disability, • Vacation Time, • Paid Holidays, • Professional Development, • Retirement Plan All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-Remote #LI-KT1

Remote, US-based position. Candidates must already live in the United States. #LI-Remote “Must be authorized to work in the US” No visa sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa (H1-B, Student visa, or OPT visa) at this time. At Lexipol, our mission is to create safer communities and empower individuals on the front lines with market leading content and technology. Our top-notch team works closely with law enforcement, corrections, fire, and EMS professionals to better address today’s challenges and keep public safety personnel coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out. The Work Lexipol’s ___ provides customized solutions enabling applicants to tap into federal, state, and private grants. More than $600 billion in nationwide grants is available to public safety agencies and local government each year. Few organizations have grants experts on staff, or the time to research opportunities and develop grant applications. We offer three unique grant solutions: ___, our grant search tool ___, a retained service program for applicants in need of support for multiple projects and programs on an annual basis ___, a complete end to end retained program for applicants throughout the entire grant lifecycle The CSM – Grants plays a critical role in ensuring the success and renewal of Lexipol’s subscription-based grants products, including GrantFinder, GrantWriter and GrantManager. This role focuses on account management, onboarding, and support of subscription clients, ensuring every customer experiences maximum value and service. The CSM manages administrative workflows, grant alert setup, and coordination of deliverables, serving as a liaison between clients, the Grants team, and internal stakeholders. This is done through working in these areas of focus: Retained Client Account Management (50%) • Manage and fulfill contracted retainer grant subscription services under the GrantWriter and GrantManager programs., • Manage and fulfill one-time grant writing service contracts, • Coordinate setup and administration of GrantFinder subscriptions for retained clients., • Support included grant writing and research services, ensuring accuracy and timely delivery., • Review and interpret funding opportunity announcements to identify applicable grants for clients., • Assist with consult calls for prospective departments, offering recommendations and guidance., • Manage onboarding, offboarding, and ongoing support for Retainer Services clients., • Oversee the onboarding and offboarding process for GrantFinder subscribers., • Manage client communication, setup, and configuration of grant alerts and calendars., • Troubleshoot technical and account-related issues promptly to ensure seamless client experience., • Maintain accurate account records and service notes in CRM systems., • Submit weekly progress reports summarizing activities, renewals, and client outcomes., • Attend weekly team meetings, client status calls, and check-ins with leadership., • Collaborate with the Grants team to improve process efficiency and cross-functional workflows., • 1–3 years of professional experience in a local government, nonprofit, or related administrative environment., • Proven ability to manage multiple client accounts with attention to detail and timely delivery., • Strong written and verbal communication skills, with a customer service orientation., • Demonstrated organizational and administrative skills, including accurate recordkeeping., • Comfort using technology tools and CRM databases for tracking and reporting., • Experience working with grants or funding programs in a local government or nonprofit context., • Familiarity with public sector administration or grant compliance best practices., • Experience with subscription-based customer success or account management., • Achieve 80% or higher renewal rate for subscription products., • Complete 90% of grant services within 12 months of contract start., • Maintain a rollover rate of 10% or less across assigned accounts., • Ensure all onboarding/offboarding processes are completed within defined SLAs., • Quarterly commission opportunities, • Play a vital role in helping municipalities secure funding for critical projects that improve communities., • Collaborate with an experienced, mission-driven Grants team dedicated to professional growth and impact., • Gain exposure to both public sector operations and funding strategy, learning from industry experts., • Work in a company that values innovation, teamwork, and continuous improvement., • Reports to a manager with extensive experience in grants and long tenure at Lexipol., • Collaborative, high-performing team that values purpose-driven work and shared success., • Engaging environment with teammates passionate about helping agencies secure funding., • Regular interaction with marketing, sales, and operations teams supporting public safety initiatives. Compensation and Benefits Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan. The base salary compensation is $75,000 plus quarterly commission. About Lexipol Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 10,000 agencies and municipalities. For additional information, visit ___. Lexipol Is an Equal Opportunity Employer (EOE) Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training.#LI-KD1

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Solutions Architect, you’ll be a trusted advisor to GitLab prospects and customers in the San Francisco area, helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you’ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. In your first year, you’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape. • Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle., • Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments., • Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion., • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates., • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment., • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning., • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners., • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team., • Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation., • Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows., • Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases., • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams., • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments., • Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers., • Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing., • Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. We, the Solutions Architect team, are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in North America and reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. #LI-DNI The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $90,300 - $193,500 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

About ___Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and marketers on your side, just like the big chains. Our visionWe’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Our tractionSince 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an ___ website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our teamOur team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we workOwner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location. Why we’re looking for you As the Manager of Customer Success, you will play a vital role in ensuring our customers are engaged, satisfied, and successful with our online ordering, delivery, and marketing solutions. You will lead a team focused on driving the growth and retention of our customer base. This role requires a customer-first mindset and a strategic approach to improving customer lifetime value (CLTV) and maximizing the adoption of our platforms. You’ll collaborate with the SVP of Customer Success, along with cross-functional teams, to continuously improve the customer experience. This role is 100% remote and can be based anywhere in Mexico or Colombia. • As the Manager of Customer Success, you will be instrumental in shaping the overall customer experience and long-term success of our clients. Your work will directly impact the company’s growth by:, • Reducing Customer Churn: Through proactive monitoring and tailored retention strategies, you will help reduce churn, ensuring customers continue using and benefiting from our platforms., • Increasing Customer Lifetime Value: By fostering deeper relationships with customers and identifying opportunities for upselling or cross-selling, your efforts will significantly contribute to higher customer lifetime value (CLTV)., • Improving Customer Experience: You will be at the forefront of identifying and addressing customer needs, ensuring their experience with our platform is seamless, successful, and consistently improved over time., • Driving Customer Advocacy: Your role will cultivate satisfied customers who become advocates, helping build a positive reputation for our brand and encouraging referrals through word-of-mouth or formal programs., • Your leadership in retention efforts will be pivotal in sustaining the company’s growth, revenue, and market position in the competitive restaurant technology space., • SVP of Customer Success, • Other Managers of Customer Success, • Leaders of Customer Support, Launch, and Sales, • Product Leaders, • Operations + Enablement, • Experience: 5+ years of experience in customer retention, customer success, or account management, preferably in the SaaS, POS, or restaurant technology sector., • Leadership: Experience managing a customer-facing team, with proven ability to drive performance and nurture team growth., • Objection Handling: 2-3 years in software sales, preferably to small business owners. Strong understanding of objection handling and isolation best practices with the ability to up-level reps on these critical skills, • Customer-Centric Mindset: A deep commitment to delivering an exceptional customer experience, with a track record of building and maintaining strong relationships with clients., • Analytical Skills: Strong analytical skills with the ability to interpret customer data and metrics, turning insights into actionable strategies for customer retention., • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively engage with customers and collaborate cross-functionally with internal teams., • Problem-Solving: Proven problem-solving skills, with the ability to anticipate customer needs and proactively address challenges before they escalate., • Adaptability: A highly adaptable individual who thrives in a fast-paced environment and is able to manage multiple priorities and meet deadlines., • Technical Aptitude: Ability to demonstrate using AI to drive business efficiency. Familiarity with SaaS platforms, restaurant tech, online ordering systems, or POS solutions is a plus., • The estimated base salary range for this role is $60K - $70K USD, • Other benefits include comprehensive health coverage, work from anywhere (100% remote workplace), unlimited PTO - plus extra fun perks!🚩 Notice - Employment ScamsCommunication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as "phishing" or “spam” and do not respond.

Strategic Customer Success Manager (Insurance Carriers) Wisedocs is a fast-growing, venture-backed AI platform that transforms how insurance companies analyze claims. With ~$20M USD raised, 100+ team members globally, and 90+ customers across North America and Australia, we’re doubling revenue year over year. Founded by experts who’ve experienced the claims process firsthand, Wisedocs combines deep domain knowledge with next-gen AI trained on 100M+ documents. Our platform turns complex medical records into clear, structured insights—backed by expert human oversight. Join a mission-driven team building intelligent products that cut through complexity, accelerate decision-making, and make a real impact when it matters most. This is a remote role with twice-yearly on-site presence required in Downtown Toronto. Role Summary Wisedocs is expanding our partnerships with large insurance carriers, and this role plays a critical part in that growth. Our largest customers operate complex, high-volume claims environments that require thoughtful relationship management, deep operational understanding, and proactive leadership. As our first Strategic Customer Success Manager focused on insurance carriers, you will help define how we support enterprise customers, navigate complexity, and deliver long-term value. The Strategic Customer Success Manager (Strategic CSM) is responsible for the success, retention, and renewal of Wisedocs’ largest and most complex insurance carrier customers. This role partners closely with claims operations, medical management, and leadership teams to ensure Wisedocs is deeply embedded into core claims workflows. This is a highly senior, strategic role requiring deep insurance and claims operations understanding, strong executive presence, and the ability to lead complex, multi-stakeholder accounts through change, risk, and renewal. What you'll be doing: • Strategic Partnership & Customer Leadership: Serve as the strategic owner for major insurance carrier accounts, responsible for executive alignment, long-term value realization, and account direction. Lead strategic check-ins, business reviews, and planning conversations that align Wisedocs to customer operational goals. Build trusted relationships with claims leaders, medical directors, operational managers, and executive stakeholders., • Renewal Ownership: Own the renewal lifecycle for assigned accounts, including early risk assessment, renewal forecasting, and strategic positioning. Proactively identify value gaps or risks well ahead of renewal timelines. Prepare executive-level business impact summaries, usage insights, and alignment materials. You will approach renewals as a continuation of partnership, grounded in demonstrated value, operational outcomes, and trust., • Risk Management & Escalation Handling: Identify early health risks through usage patterns, sentiment shifts, workflow anomalies, or escalation trends. Respond quickly and empathetically to escalations, providing clear timelines and follow-up. Partner cross functionally to drive resolution. Maintain structured documentation of issues, root causes, and action plans., • Cross-Functional Leadership: Act as the voice of the customer internally. Collaborate with Product, ML, Engineering, Implementation, and Support. Work within a pod structure to ensure coordinated support for large carriers. Surface patterns from customer files and behaviours to inform product roadmap discussions. Contribute to the development of strategic account processes, tools, and best practices to support a scalable enterprise customer success motion. What Impact You Will Make • Strengthen relationships with Wisedocs’ largest insurance carriers through proactive engagement, thoughtful business reviews, and consistent follow-through, • Drive retention and renewal outcomes by helping customers clearly understand and realize value within their claims workflows, • Reduce operational friction and escalations through early risk identification and structured intervention, • Influence product direction by bringing forward clear, customer-informed insights from complex carrier environments What Experience We Need • 10+ years managing enterprise customers in SaaS., • Strong understanding of insurance and claims operations, including complex, regulated customer workflows, • Demonstrated experience owning and leading enterprise renewals, • High technical aptitude and ability to quickly understand and explain technical concepts to diverse audiences, • Proven ability to lead complex accounts independently while collaborating effectively cross-functionally, • Exceptional organizational discipline, executive communication, and presentation skills, • Strategic, proactive problem-solver who identifies risk early and drives solutions forward, • Comfortable operating in fast-paced, evolving environments What We Offer • Remote work environment, • Modern employee benefits, including health and dental coverage, • Competitive compensation, with valuable stock options, as we’re still a young company growing very quickly., • An opportunity to develop very rapidly in your career. We can offer you a super-immersive learning environment, and when you thrive there, you will have the opportunity to rapidly develop this opportunity into senior practitioner or management opportunities as you choose., • Access to a learning and professional development fund to help you level up your career while you’re working with us. We hope to be an incredible step up in your career if you decide to come and work with us., • Company events, • Generous Paid Time Off, • Paid Sick Days, • Casual Dress code, • Employee Referral Bonus, • Tuition Assistance, • Plus, many other Recognition Programs! Recruitment Journey at Wisedocs We're excited to meet you and explore the possibilities together! At Wisedocs, honesty is one of our core values. Our Recruitment process is transparent to ensure you are set up for success: • Round 1 – People & Culture Chat: 20–30 min conversation about your background, goals, and the role, • Between Rounds 1 & 2 – Take-Home Exercise: If you move forward, our People & Culture team will send you a take-home case study to prepare in advance of your next interview, • Round 2 – Interview with the Director of Customer Success: You’ll present your prepared take-home case study and discuss your approach, thought process, and recommendations (1 hr), • Round 3 – Interview with the SVP of Customer Success: Deep dive into your experience and problem-solving approach (45 mins), • Round 4 - Leadership Conversation: Meet our COO to learn about their vision and your impact (30 min) Note: We use AI-powered tools alongside human review to support a fair, inclusive, and efficient hiring process, helping us work smarter and create better experiences for our customers and team. This posting is for current and future opportunities at Wisedocs. Even if there isn’t an immediate opening, we’re always excited to meet great people. If your experience lines up, we encourage you to apply — we’ll reach out when a role opens that’s a good fit. *Wisedocs AI is an equal opportunity employer and are committed to providing employment accommodation in accordance with AODA. If you require an accommodation, please notify us and we will work with you to meet your needs.

For over two decades, BrainPOP has been trusted by educators and parents worldwide as a source of engaging and impactful learning experiences for all kids. With a presence in over two-thirds of U.S. districts through school and district subscriptions and an estimated annual reach of 25 million students, BrainPOP is empowering kids to take agency over their learning and excel in and out of the classroom. The company was acquired in 2022 by KIRKBI, the family-owned holding and investment company of the LEGO brand, marking a significant milestone as their first acquisition in the digital learning realm. We are thrilled to continue making learning fun and accessible with the strategic guidance and support of KIRKBI. As a Customer Success Manager (Schools), you will oversee a school book of business, driving engagement, retention, and growth. You’ll manage partner schools from onboarding to renewal, identify upsell opportunities, and provide exceptional support through a deep understanding of BrainPOP’s products and customer needs. This role requires experience driving renewals and upsells through efficiency in organizing and managing a high-volume book of business and leading consultative discussions with school leaders about their unique needs, standards, and industry trends that influence their purchasing decisions. This role is remote in the US - a candidate based in California is strongly preferred. In-territory travel to customer sites in California will be required (20-40%), as well as occasional travel to BrainPOP's NYC HQ. • Manage and be accountable for the success of partner schools from onboarding through renewal., • Successfully identify growth opportunities, initiate conversations regarding expansion and growth with our current customers in your territory, and upsell partner resources in subscribed schools., • Develop deep knowledge of the BrainPOP product, a prerequisite for providing world-class aid and service to educators., • Act as the relationship manager and oversee all aspects of partners' onboarding and implementation process., • Communicate consistently with school leaders to ensure strong usage of BrainPOP, while gathering feedback and implementing new features, • Monitor and maintain high levels of customer satisfaction while managing partner expectations., • Join others in Customer Success to develop innovative ways to leverage technology to communicate with and support all of BrainPOP’s users., • Work united with other internal BrainPOP teams, communicating observations and feedback from district partners to help inform future product development efforts., • Passionate for driving change in education., • A strong problem-solver with analytical skills to help districts overcome barriers and maximize the use of BrainPOP., • An outstanding verbal and written communicator with audiences of all levels., • A strong listener with questioning skills to understand customer needs and obstacles comprehensively., • An adaptable self-starter who is skilled at creating structure in ambiguous environments., • Based in CA with the ability to travel in CA and able to travel in territory., • 2-3+ years experience in software sales and/or account management in K-12, • Experience managing a high-volume BoB, • Proven capability in identifying value-based opportunities for current partners while advocating for their needs internally and externally., • Experience with software implementations (K-12 is a plus), • Experience with a CRM and the ability to forecast and create reports to inform management about strategic decision-making., • Ability to manage projects and programs with some complexity, • Knowledgeable about the K-12 landscape including curriculum, standards and evolving educational trends, • Experience in a K-12 district is a plus. The BrainPOP team operates in a hybrid work environment: Each role has remote flexibility and an in-person component at our New York headquarters or other meeting locations. Based on the requirements of a specific role, we may prioritize hiring within a commutable distance of our New York headquarters or in another region relevant to that role. We can employ individuals residing in the following approved hiring states: • Arizona, • California, • Connecticut, • Florida, • Georgia, • Illinois, • Massachusetts, • Minnesota, • Missouri, • New Jersey, • New York, • North Carolina, • Ohio, • Oregon, • Pennsylvania, • Tennessee, • Texas We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. We have competitive pay bands for all other countries based on market standards. Individual compensation decisions are based on a number of factors, including experience level, skill set, and balancing internal equity relative to peers at the company. Based on these factors, we expect most of the candidates offered roles at our company to fall healthily throughout the range. We recognize that the person we hire may be less experienced (or more senior) than this job description, as posted. If so, the updated salary range will be communicated to you as a candidate. USA Pay Scale $60,000 - $75,000 USD At BrainPOP, our work directly impacts how teachers teach and students learn. They inspire us to build solutions that facilitate joy and meaningful learning outcomes. Our commitment to educators and kids is reflected in our dedication to the BrainPOP team: ensuring their experience is empowering, creative, collaborative, playful, and anchored in learning and growth. Our team is made up of educators, data scientists, published authors, engineers, artists, bakers, film buffs, cyclists, dual citizens, and so much more. We value diversity and inclusion, collaboration, and learning from multiple perspectives. We believe that a diverse organization is a more effective organization. BrainPOP is an Equal Opportunity/Affirmative Action Employer. NOTICE: We have become aware of various fraudulent websites and third parties impersonating our company and offering false job opportunities. These offers are not affiliated with BrainPOP and are considered part of an unlawful recruitment scam. To ensure your safety and protect your personal information we strongly recommend that you only apply for positions through the official ___ or BrainPOP's official LinkedIn page. If you receive any job offers or communications that do not originate from this page or our official e-mail domain brainpop.com, please treat them as suspicious and do not engage or provide any personal information. For any questions or to report suspicious activity, please contact us directly at ) and the Federal Bureau of Investigation’ s Internet Crime Complaint Center (___.

Description Sprout Social is looking to hire a Customer Success Manager, Key Accounts for the Sales & Customer Experience team. Why join Sprout’s Sales & Customer Experience team? The Sales and Customer Experience team shapes how Sprout powers the future of customer connection for today’s most innovative brands. We sell and support the leading social media management platform for businesses, helping organizations unlock the full value of social. Through powerful social intelligence and trusted partnership, we enable teams to build authentic relationships and drive meaningful business impact. What you’ll do The Customer Success Manager, Key Accounts play a critical role in driving customer satisfaction, retention, and growth within some of our largest and most strategic accounts. You will be responsible for building and maintaining strong relationships with key stakeholders, proactively identifying and addressing customer needs, and ensuring successful adoption and utilization of the Sprout Social platform. Customer Relationship Management: • Build and maintain strong, long-term relationships with key stakeholders at Enterprise accounts, including C-level executives, marketing directors, social media managers, and agency partners., • Proactively identify and understand customer needs and challenges through Mutual Success Plans, • Conduct Executive Business Reviews with customers to assess platform usage, identify areas for improvement, and discuss strategic goals. Customer Training: • Partner with the Onboarding and Professional Services teams to ensure new customers are ramped up and fully understand how best to maximize Sprout based on their individual needs and preferences. Platform Adoption & Utilization: • Monitor customer platform usage and proactively identify areas for improvement in adoption and utilization., • Provide guidance and best practices to help customers maximize the value of the Sprout Social platform., • Work closely with Product and Engineering teams to provide customer feedback and influence product roadmap decisions. Customer Retention & Growth: • Identify and mitigate potential customer churn risks., • Drive customer expansion opportunities by identifying and qualifying upsell and cross-sell opportunities., • Ensure high customer satisfaction scores and proactively address any customer concerns or issues., • Strategically partner with the Renewals team in defending and growing revenue through positive renewal outcomes. Data Analysis & Reporting: • Track key customer success metrics, such as customer satisfaction, platform usage, and ROI., • Generate regular reports on customer health and performance., • Leverage data to identify trends and make data-driven decisions to improve customer outcomes. What you’ll bring We’re looking for someone who is deeply passionate about building strong customer relationships and driving meaningful outcomes. You thrive on understanding what success looks like for your clients and take pride in your ability to stay organized, proactive, and detail-oriented. In this role, you’ll manage strategic relationships with high-value clients.. You bring experience in navigating complex customer environments and a knack for identifying challenges, surfacing insights, and recommending solutions that align with their goals. Your technical aptitude allows you to confidently guide customers through our platform, uncovering new opportunities to add value. If you’re excited about delivering exceptional customer experiences, collaborating with cross-functional teams, and helping enterprise clients maximize their success, we’d love to connect with you. The minimum qualifications for this role include: • 4+ years of experience in Customer Success in B2B SaaS/Software, including 2+ years managing an Enterprise book of business, • Demonstrated success in retaining, renewing, and expanding Enterprise-level accounts through strategic relationship management and value-driven engagement., • Experience building relationships, presenting, and influencing senior-level decision makers across multiple functions Preferred qualifications for this role include: • Experience with consulting and providing strategic guidance related to social media and social media tools is a plus., • Experience working with tools such as G-Suite, Salesforce & Tableau How you’ll grow Within 1 month, you’ll plant your roots, including: • Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization., • Partner with your Customer Success leader to define key success metrics for your role and how you will measure against them., • Begin developing familiarity with our business, platform, and applications, as well as our company’s key metrics., • Acclimate yourself with the day-to-day responsibilities of Sprout’s Success Team by shadowing team members, listening to recorded customer calls, and working closely with our dedicated Enablement Manager. Within 3 months, you’ll start hitting your stride by: • Receive your dedicated book of business and begin familiarizing yourself with your customer base., • Establish relationships with customer-facing departments across the organization., • Guide customers to relevant Sprout resources, such as product guides, webinars, and support channels, to drive engagement and encourage successful product adoption., • Respond to high-impact customer issues in a fashion that inspires continued customer loyalty., • Actively handle inbound requests and account-related questions. Within 6 months, you’ll be making a clear impact through: • Develop and maintain deep product expertise to serve as a trusted advisor and strategic resource for your customers, • Partner with colleagues across departments to address customer feedback and communicate accordingly., • Collaborate with your manager to review performance to date, identify growth opportunities, and create a clear plan for ongoing career development. Within 12 months, you’ll make this role your own by: • Propose and execute independent initiatives that drive impact across the Customer Success team and the broader organization., • Identify individual strengths and how to apply them effectively for continued success., • Master the Strategic Business Review and begin visiting customers in person to provide additional value. Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program: • Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents., • Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources., • Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match)., • Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind., • Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year., • Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family., • Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being., • Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet., • Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations., • Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line. *This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits. Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. This role’s On Target Earnings (“OTE”) for new hires in each zone are: • Zone 1 (New York, California, Washington): $101,200 - $139,150 USD annually, • Zone 2 (All other US states): $92,000 - $126,500 USD annually OTE is governed by an incentive plan. It is the sum of a fixed base salary plus incentives at target performance. Incentive compensation will vary based on performance. The listed ranges represent the expected earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest ___. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at . Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) ___ and (2) ___. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review ___.

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role StarRez is seeking a Team Lead, Customer Success to play a pivotal role in driving customer satisfaction, retention, and growth. This position is a hybrid of people leadership and customer relationship management, responsible for coaching and supervising a team of CSMs while also maintaining a small book of business. By ensuring consistent delivery of exceptional customer experiences, the Team Lead directly contributes to the company’s goals of maintaining and improving Net Revenue Retention (NRR), increasing customer engagement and value realization, and driving a high Net Promoter Score (NPS) This is an opportunity to influence both the success of our customers and the development of our Customer Success team. Role Specifics • Work Location: Remote (US), • Travel: 5% (The percentage of travel is an estimation and may vary depending on business need.), • Compensation Structure: In addition to the base salary listed below, this role is eligible for a performance-based bonus., • Reporting Structure: This role reports to the Manager, Customer Success. Application Deadline: This role will accept applications until March 11th, 2026 at 5PM CDT unless otherwise posted. What You Will Own Team Leadership & Development • Lead, coach, and mentor a team of Customer Success Managers (CSMs), ensuring consistency in process, customer engagement, and delivery of value, • Conduct regular 1:1s with CSMs to review accounts, provide feedback, and support career development, • Oversee onboarding and training for new team members; build scalable training resources, • Act as an escalation point for complex customer issues, providing guidance and resolution strategies, • Monitor team performance against KPIs tied to NRR, customer health, and engagement, • Drive alignment across Customer Success, Services, and Support to ensure smooth customer transitions and continuity of service Customer Portfolio Ownership • Maintain a select portfolio of customers, delivering the same high-touch success management expected of CSMs, • Drive adoption, value realization, and customer satisfaction through regular engagement, consultative guidance, and proactive account planning, • Identify opportunities for growth and expansion, contributing to account-level NRR, • Conduct NPS follow-up conversations and translate customer feedback into actionable improvements, • Serve as a trusted advisor to customers, ensuring alignment between their business objectives and our solutions Programs & Processes • Contribute to the design and continuous improvement of Customer Success programs, playbooks, and processes, • Provide monthly reporting to leadership on customer health, NRR trends, engagement, and NPS performance, • Partner cross-functionally to close feedback loops, improve onboarding and training processes, and enhance the overall customer experience Required Qualifications • 2+ years in a Customer Success role with direct customer-facing responsibilities, • Experience leading or mentoring peers, with demonstrated ability to coach and develop others, • Strong communication and facilitation skills, both written and verbal, with the ability to influence at multiple organizational levels, • Strong problem-solving and judgment skills; proven success in issue management and conflict resolution, • Proficiency with Salesforce or similar CRM, and comfort leveraging data/metrics to inform decisions Preferred Qualifications • Experience in a SaaS environment, ideally with higher education or related industries, • 3+ years of experience working cross-functionally with Services, Support, and Product teams, • Bachelor’s degree or equivalent practical experience, • Familiarity with NRR, NPS, and customer health metrics, • Experience balancing customer advocacy with company goals Reasons to join our Team: • Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years, • Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members., • A supportive team environment with emphasis on learning and development opportunities, • Our Promise: You will learn, grow, and be appreciated for your impact and contributions., • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. Notice to external Recruiters and Recruitment Agencies: StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. US - Salary Range $86,000 - $96,000 USD StarRez is an equal opportunity employer.

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at ___. What You’ll Do: The Insights team at CoreWeave is responsible for helping customers understand what’s happening inside their CoreWeave cloud environments clearly, proactively, and at scale. We build intelligent observability experiences that surface high-value signals across performance, reliability, and cost, enabling customers to operate complex GPU-powered systems with confidence. This team sits at the intersection of infrastructure, observability, and UX, partnering closely with Engineering and Design to turn raw telemetry into actionable insight. About the role: As a Staff Product Manager for Insights, you will own the strategy and execution of Insights experiences within CoreWeave’s observability portfolio. Your day-to-day work will focus on defining how customers discover, understand, and act on signals across their AI workloads, through dashboards, alerts, and AI-powered insights. You’ll lead high-impact problem areas such as cost optimization and workload efficiency, shaping how insights are proactively surfaced rather than manually discovered. This role requires deep technical understanding, strong product judgment, and the ability to operate across multiple engineering teams in a complex, data-rich environment. In this role, you will: • Own the Insights product area, defining vision, roadmap, and success metrics across observability experiences., • Drive AI-powered insights and alerting, including Grafana-based experiences that surface high-signal, low-noise information to customers., • Translate raw telemetry (metrics, logs, events) into curated, actionable insights that help customers understand performance, reliability, and cost drivers in their AI workloads., • Partner with Engineering and Design to ship proactive insights, including natural-language and automated analysis where appropriate., • Go deep on priority domains such as cost optimization, identifying what signals matter most and how they should be presented to drive action., • Use customer feedback, usage data, and experimentation to continuously validate impact and improve adoption of Insights features. Who You Are: • Strong familiarity with observability systems, particularly tools such as Grafana., • Hands-on experience with PromQL and LogQL, and a solid understanding of metrics and log-based analysis., • Experience building or product-managing AI-powered insights, including natural-language or automated signal discovery., • Strong understanding of cloud infrastructure and customer concerns related to monitoring, performance, reliability, and workload optimization., • Proven experience translating complex technical data into customer-facing product experiences., • 5+ years of product management experience, with ownership of technically complex product areas Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. • You love solving hard customer problems using data and systems thinking., • You’re deeply curious about how customers operate AI workloads day-to-day and how tools can better fit their workflows., • You consider yourself an expert in cloud infrastructure observability. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! “The base salary range for this role is $188,000 to $275,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).” What We Offer The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment, • A work culture focused on innovative disruption Our Workplace While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration ___- California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the ___, CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: ___. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in St. Louis, MO, Indianapolis, IN, or Louisville, KY. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

The climate crisis is the defining challenge of our time—but it’s also the greatest opportunity for innovation, and a challenge we’re proud to take on. At Overstory, we’re harnessing cutting-edge technology to enable a resilient electrical grid that keeps communities thriving as our world changes. The grid is the backbone of life as we know it. It powers hospitals, keeps food fresh, and ensures communities stay connected. But extreme weather, aging infrastructure, and growing wildfire risks are putting this critical system under pressure. All of this combined makes the electric utility industry the greatest opportunity for tackling climate change. One of the leading causes of catastrophic wildfires and power outages? Trees and brush coming into contact with power lines. That’s where we help. At Overstory, we use AI and advanced satellite imagery to pinpoint and prioritize vegetation risks before they materialize. By giving utilities critical analysis on those risks, we’re helping prevent outages, reduce wildfire risks, and accelerate the transition to a safer, more resilient grid. Our team spans the Americas and Europe, and we work with utility partners across the Americas and beyond. We’re outdoor enthusiasts, musicians, artists, athletes, parents, and adventurers—15 nationalities strong and growing. What unites us is a passion for solving complex problems, a commitment to climate action, and the belief that technology should be a force for good. Join us to help us build a more resilient world together. At Overstory, the Enterprise Customer Success Manager is responsible for building deep, strategic relationships with our most important customers - guiding them through delivery seasons, driving organizational change, and expanding and renewing contracts. With a strong grasp of both customer needs and the Overstory platform, your goal is to make our customers measurably successful. Time Zone/Location Requirement: San Francisco Bay Area/ PST • Manage 1-3 of our most strategic accounts in California, serving as their primary point of contact and trusted advisor., • Strengthen and expand relationships with key stakeholders, continuously understanding their evolving needs and what drives success for their organization., • Coordinate with technical teams to ensure feasible planning and on-time, high-quality execution throughout the delivery season., • Drive change management and adoption - working closely with customer teams to embed Overstory into their workflows, build internal champions, and ensure the product delivers lasting value across the organization., • Work closely with the product team to inform the roadmap. Because of your deep proximity to customer needs, you will have a meaningful opportunity to shape how the product evolves., • Identify and execute on expansion opportunities - including upsells and new product adoption - to grow the strategic value of each account., • You have worked with California-based utilities., • You have a demonstrated track record of driving real outcomes in the utility sector - including measurable operational improvements, successful program rollouts, and organizational change that sticks., • You have experience leading change management efforts within large, complex utility organizations - navigating stakeholders, building buy-in across levels, and turning new technology or processes into lasting workflow adoption., • You have 5+ years of experience in a customer-facing role, with a track record of successfully managing complex projects from start to finish., • Commercial experience that has contributed to business growth - whether in customer success, consulting, or an equivalent role., • Empathy: You are empathetic and build strong relationships. You can easily step into the shoes of customers to understand their perspective, challenges and needs. You want to make our customers successful., • Communication: You are an excellent communicator with non-technical and technical stakeholders from the customer and the Overstory team., • Project management: Strong project management skills, including the ability to plan and coordinate multiple projects at the same time. With your organization skills and ability to set people in motion you bring projects to a successful conclusion., • Commercial thinker: You are commercially savvy and have the ability to drive customer conversion, retention and growth. If you don’t meet all of the above yet feel you have lots to offer, please apply anyway. • To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis., • Flexible working environment with a lot of autonomy. We build our work days around our lives, not the other way around., • Other benefits like a remote working budget, an educational budget and time to develop new skills., • To be surrounded by an excellent, vibrant, smart team who have each other's back and believe in a culture of openness, tolerance and respect., • Equity and a competitive salary We are a group of 100 people from all over the world. Fifteen nationalities are represented in our team. We work remotely from eleven different countries and we are looking for candidates that are also living and working in one of these countries: United States, the Netherlands, United Kingdom, Ireland, Estonia, Portugal, France, Sweden, Denmark, Switzerland, and Canada. We meet up once a year in-person for our unforgettable team gathering event. We also offer the option to occasionally meet up for in-person collaboration. We place enormous value on diversity and inclusion and strive to continually bring in people of all genders, races, creeds, ethnicities, abilities and backgrounds. We believe that the best ideas emerge when people with different perspectives and approaches work together on a problem. We’re always looking to diversify our team further, but we’re proud of the fact that four out of the nine people on our leadership team are female, 46% of the overall team are female and 20% of the team are people of color. Our team speaks fifteen languages: English, Dutch, French, Spanish, German, Italian, Portuguese, Russian, Luxembourgish, Lithuanian, Bulgarian, Cantonese, Estonian, Danish and Korean. Tackling the climate crisis is our greatest mission. We act with urgency. Our curiosity fuels our growth. We recognize that change is constant, and we find joy and power in exploration. We’re rooted in diversity. Just as ecosystems need biodiversity to thrive, our resiliency comes from our differences. We care for each other. We love the power of machines but we nurture each other as humans. Trust is fundamental. We assume the best in everyone, and we share ideas openly so that we have a positive impact. Use of AI in Our Hiring Process We sometimes use AI tools to support parts of our hiring process, such as helping us manage applications more efficiently or ensuring job descriptions are clear and inclusive. But don’t worry, all hiring decisions are always made by people, not machines. Any data processed by AI is handled securely in line with GDPR and our ___.

Faria is a forward-thinking company that delivers new features and is passionate about keeping ahead of the competition. You will be challenged to think creatively and innovate within a multi-disciplined team of talented colleagues. We're a great bunch of people to work with, seriously committed to doing our best work, and we value individuals who can work well as part of a team. Atlas is the leading curriculum management platform, serving over 1,500 schools, primarily in the U.S. Atlas is a part of the Faria Educational Group of solutions. We are looking for a Product Manager responsible for leading product development from research to creating requirements, and approving user stories for new features in the Atlas Curriculum Management product. You will be working closely with the global Atlas development team. You will collaborate with various stakeholders to maintain the product roadmap via careful assessment of customer, support and sales teams’ feedback. Coordinating across multiple teams and time zones, this high-communications position requires strong attention to detail to ensure dependencies are satisfied, new features are released, and stakeholders inside and outside the organization are informed. Responsibilities • Understanding Faria’s goals and business needs and recommending potential solutions, • Evaluating the value being delivered by new and existing Atlas features, • Sharing product updates and the roadmap, while collecting feedback from various stakeholders, • Participate in client calls and events, • Prioritize features based on strategic value, technical feasibility, and school-system impact, • Stay abreast of relevant education industry/market research, • 5 years of experience in a combination of Product Management, SaaS technology, EdTech in K-12 environments, and/or education, • Education experience in teaching, administration, and/or curriculum development, • First-hand experience with the U.S. public school system (K-12), deep understanding of the education industry, • Proven ability to deliver features that address educators’ needs, • A high level of communication between business stakeholders (including sales, customer support, account management, educators) is needed to reach a common understanding how our solutions address needs, • Fluent in verbal and written English for communication and creating documentation ( Functional Specifications) Skills & Competencies • Communicates fluently with K-12 education customers in the US, and with Faria colleagues in various departments, • Demonstrated ability to influence cross-functional teams without formal authority, • Expertise in curriculum and instruction is a strong plus, • Navigate JIRA and Confluence projects, keeping spaces organized and up to date, • Leverages AI prompt engineering and Model Context Protocol (MCP) to build context-aware, intelligent tools, • Strong analytical skills and a passion for data-informed decision making, • Technical knowledge of data and integrations Capabilities & Character • Collaborative and friendly to work alongside, • Proactive Solutions: balance Customer needs with Code Complexity, • Will say "no" to good ideas to make room for great ones that align with our long-term vision, • Judgment & Evaluation of Priority: the ability to explain the Framework for how Product decisions are made (i.e., not Ad Hoc) Future Milestones • Proven Leadership & Product Management Skills and overall responsibility, • Total Understanding & Clarity of the System, • Knowing the Team and areas of specialization among Developers & PMs Success Metrics • Shipping Great (Stable) Features to Production that delight Customers, • SLA Resolution for Bugs balanced against Feature Roadmap Delivery, • Stakeholders are informed about features and capabilities, • $95,000 to $105,000 annual salary*, • PTO for vacation (16 days, increasing with tenure), sick (10), holidays (12) and other life events, • Medical, dental, vision, life and disability insurances, • Monthly health and wellness allowance, • 401(k) & Roth Retirement Plans, Faria offers a 3% match up to 6% of employee invested funds, • Company AT&T wireless plan, • Professional development activities & budget, • Various employee recognition programs and company sponsored social events, • Unlimited books budget *The base compensation range for this position is $95,000 to $105,000. A variety of factors will determine base salary, including years of experience and specific skill sets. Salary reviews are conducted on an annual basis. Career development and other business needs occasionally present themselves, even for non-traveling roles, therefore, we ask all Faria Education Group employees to maintain a valid passport. Full training will be provided during induction and further training will be given throughout the duration of your employment, in order to assist in advancing your career with Faria Education Group. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex. Faria is a global company that adheres to a remote first operating model. We support hiring full-time employees in the following states: • Delaware, • Florida, • Georgia, • Illinois, • Indiana, • Maine, • Maryland, • Michigan, • Minnesota, • New Jersey, • North Carolina, • Ohio, • Oregon, • Pennsylvania, • Texas, • Wisconsin At Faria Education Group, we are dedicated to reaching every learner and inspiring every educator. As the trusted partner of over 10,000 schools and 4 million students in 155 countries, we lead the way in international education systems and services. We offer an integrated suite that supports all aspects of curriculum management, teaching and learning, admissions, and school-to-home communications. With an unwavering commitment to innovation, our technology is designed with rigorous standards for data protection and security, ensuring first-class training and support for modern international schools. Through our innovative online courses and revision programs, we provide comprehensive educational experiences. Our offerings include the IB Diploma and Cambridge online courses, bringing high-quality education to schools and homes worldwide. Join us in our commitment to transforming education and empowering communities globally. Explore our services, including ManageBac, OpenApply, Atlas, SchoolsBuddy, Pamoja, Wolsey Hall, and Oxford Study Courses.

The Surgimate Customer Success team is growing and we are looking for the right person to fill the role of Senior Customer Success Manager. Driven by a passionate and dedicated team, Surgimate is an enterprise SaaS company in the digital health space committed to revolutionizing the way surgeries are scheduled. We are making a difference and having plenty of fun along the way. The Customer Success Team is responsible for building relationships, driving product adoption, and empowering clients to meet their goals. As experts of the Surgimate platform, we provide value as trusted advisors to our clients. As a Senior CSM, you will take ownership of our most complex accounts, bring a higher level of strategic thinking to client engagements, and play an active role in shaping how the CS team operates and grows. * Own customer outcomes for a portfolio of accounts, including our most complex and high-value clients, ensuring they clearly understand, adopt, and realize measurable value from Surgimate * Define success criteria with customers and regularly track progress against agreed goals (ROI, efficiency gains, workflow improvements) * Proactively identify gaps in adoption and create action plans to improve product utilization * Build and maintain strong, trusted relationships with key stakeholders — including senior leaders — across client organizations * Serve as the primary point of contact and strategic advisor for all assigned accounts * Develop a deep understanding of each client’s workflows, business goals, and challenges * Maintain clear account plans and engagement strategies, with a longer-term view on retention and growth * Drive portfolio-level strategy, prioritizing efforts across accounts based on risk, value, and growth potential * Lead Executive Business Reviews (EBRs) focused on demonstrating ROI and aligning long-term success * Drive ongoing product adoption through regular check-ins, training sessions, webinars, and business reviews * Educate customers on new features and ensure alignment with their needs and use cases * Reinforce best practices to ensure consistent and effective platform usage * Apply a consultative approach to help clients connect platform capabilities to their broader operational goals * Monitor account health and engagement to identify risks and opportunities early * Take ownership of retention by addressing issues before they escalate * Navigate complex customer scenarios, including multi-stakeholder environments and at-risk accounts * Identify opportunities for expanded use cases, additional locations, or deeper product adoption * Partner with Sales on upsell and expansion opportunities * Help customers uncover additional value through new workflows and features * Act as a senior voice of the customer internally, providing structured and actionable feedback to Product * Identify trends across accounts to influence product improvements and roadmap priorities * Partner closely with Implementation to ensure smooth handoffs and continuity post-go-live * Work with Support, Product, and Sales to deliver a cohesive customer experience * Lead cross-functional efforts to resolve complex challenges and improve the overall customer experience * Act as the internal quarterback for high-impact accounts, ensuring alignment across teams * Help develop and refine CS processes, playbooks, and best practices as the team scales * Mentor and support other CSMs, sharing best practices and elevating team performance * Maintain accurate account data, notes, and activity tracking in CRM * Meet KPIs related to engagement, retention, and growth * Identify and drive improvements to Customer Success processes, tools and playbooks to support scale * Travel on-site to meet with clients * Support evolving initiatives as the company grows * Other duties as assigned by management * 5-7 years of Customer Success, Account Management, or client-facing consulting experience, preferably within a B2B SaaS environment * Proven experience managing complex accounts with multiple stakeholders, including engagement at the executive level * Experience working with healthcare customers or within healthcare operations strongly preferred * Demonstrated ability to drive measurable customer outcomes: retention, adoption, and expansion * Exceptional written and verbal communication skills, with the ability to clearly and effectively communicate complex concepts * Strong problem-solving abilities with a proactive, solutions-oriented and consultative mindset * Comfortable contributing to team-level initiatives, sharing best practices, and helping elevate those around you * High level of comfort with technology and ability to quickly learn new systems and workflows * Experience with CRM tools (Salesforce preferred) What We’re Looking For - Our Surgimate Values * Integrity: Builds trust through honesty, transparency, and doing the right thing for both customers and teammates * Mission-Driven Impact: Motivated by helping customers succeed and improving outcomes in healthcare, not just completing tasks * Progress over Perfection: Takes action, iterates quickly, and continuously looks for ways to improve rather than waiting for perfect conditions * Accountability: Takes ownership of customer outcomes, follows through on commitments, and proactively addresses challenges * Customer-Centric: Deeply understands customer needs, advocates for them internally, and ensures they realize meaningful value from the platform * Team Over Ego: Collaborates effectively, supports teammates, welcomes feedback, and prioritizes team success over individual recognition * Remote-first role with occasional travel required * Flexibility to work extended hours as needed to support key initiatives Our Product & Mission: At Surgimate, we’re one company with three powerful platforms — Surgimate, ImplantBase, and openDoctor — working together to transform how surgeries are coordinated and delivered. Each platform supports a different phase of the surgical journey, from patient access and scheduling to implant management and post-operative care. United under one mission, we’re building the essential operating system for surgical orchestration — helping providers deliver faster, smarter, and safer care. Our Team: At Surgimate, we are a remote first team distributed across the US with R&D Centers in Israel & India. We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly. Read more about our team & values here: Our Benefits: Full time, US based team members can expect: * Competitive salary plus commissions/bonus, 401(k) with company match up to 4% * Medical, dental & vision plans for the employee through Cigna. Plus, employee covered plans available for dependents. * Long Term Disability and Life Insurance * Monthly Home Internet & Wellness allowances * 10 Holidays + 2 Holiday Eves * 18 days PTO, 18 days Sick Leave * Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3) Our benefits may vary by country. Please ask your recruiting contact if you have any questions. Applicants must be authorized to work in the United States without sponsorship.

Capio Group is looking for an experienced Product Manager/Account Manager! Full-time employee - Remote Salary: $140,000 - $145,000 About Us: Capio Group is a California-based Information Technology Consulting firm serving the public sector since 2010. We assist the Government in delivering large, complex systems and solutions. Capio Group is a small, but quickly growing firm that mixes good ideas, with great people, to achieve extraordinary results for our clients. We offer the salary and benefits of the bigger companies, with the added bonus of a flexible workplace and a great work-life balance. Scope of Work: Capio Group is looking for an experienced Product Manager/Account Manager to work as part of a team to provide product management support services and manage the account. This role involves assisting with product strategy, development, and the achievement of strategic goals for enhancements and improvements to client programs while ensuring compliance with regulations and framework requirements. The Product Manager/Owner will oversee the development and lifecycle of a product from conceptualization through iterative development and launch, ensuring alignment with business goals and customer needs. This will be accomplished through strategic and market analysis, as well as cross-functional collaboration. The Product Manager will act as a bridge between various teams, translating customer feedback and market insights into actionable plans to drive product success. The Product Manager will be responsible for tasks including but not limited to: • Oversee and advise the development of a product or products within the client product portfolio., • Lead, assist and/or guide the identification and articulation of client business program objectives and key results (OKRs) for product development or delivery., • Lead, assist and/or guide the identification of relevant performance outcome measures., • Lead, assist, and/or guide the development and management of product vision, product Roadmap, and serve as the content authority for the acceptance criteria for product features., • Lead, assist, guide, and monitor efforts to establish quantifiable and qualitatively measurable product performance measures., • Contribute to internal and external stakeholder understanding of and support for product management processes, artifacts, and results with project staff, project sponsor, Subject Matter Experts (SMEs), and other internal and external stakeholders., • Represent and align with the client Product Management organization in all internal and external stakeholder interactions., • Work collaboratively with other vendors and state staff on team assignments., • Participate in the client Product Manager Community of Practice, contributing constructively to the development of the Product Management competency of the entire organization., • Resolve, or appropriately escalate, when necessary, obstacles for product delivery teams related to product needs, questions or conflicts., • Assist and support Product Owners to understand Stakeholder and User pain points, needs, opportunities, and priorities such that they can serve as the voice of the customer/user to product development teams and set delivery team backlog priorities appropriately., • Consult with client Product Management leadership to guide and align individual products with the client Product Portfolio Vision, Goals and Roadmap., • Assist and support client Product Managers and Product Owners to ensure product user acceptance and use, including through development of implementation plans, acceptance metrics, and performing activities related to execution., • Assist and support client Product Manager and Product Owners to identify and articulate acceptance criteria for user stories., • Assist with and support stakeholder management/user relations during product planning, discovery, and development., • Conduct business solution research, assisting with the identification of business process re- engineering to maximize the value of new products and/or support product adoption., • Prepare or assist with development of workflow and business architecture diagrams as necessary to establish a thorough understanding of as-is and to-be business processes., • Assist with driving product launches and collaborating with business teams to facilitate awareness and adoption of new features and capturing customer feedback., • Use data to assess product use outcomes and refine and/or iterate upon product priorities to achieve product strategy., • Participate in scrum ceremonies, including sprint planning, backlog refinement, sprint review, and retrospectives., • Assist with writing and refining user stories to support Product Owners to maintain a ready-to- work backlog aligned to the Product Roadmap., • Assist with writing and editing release notes, training materials, or other communications to the product stakeholders and users., • Establish and maintain a client program-focused product management process that supports the modernization of mission-critical applications/products., • Prepare and present product strategy, Roadmap, and priorities to internal and external stakeholders with exceptional communication materials and skill.Mandatory Experience:, • Proven work experience as an Account Manager juggling multiple accounts and/or projects at a time., • Within the last ten (10) years, must have a minimum of three (3) years of full time equivalent (FTE) experience in understanding end-to-end product development cycles developing products; UX conducting market research; generating product requirements; determining product road maps and specifications, production timetables, and time- integrated plans for product introduction; developing service to market strategies; and managing client service relations., • Must possess a bachelor’s degree. Successful completion of a bootcamp in a related field plus an additional year of experience may be substituted for the degree requirement. A copy of the degree must be provided upon request., • Within the last ten (10) years, must have a minimum of nine (9) years of FTE experience in developing products; conducting market research; pricing and developing marketing strategies. At least three (3) years of that experience must have been in a lead capacity., • Within the last five (5) years, must have a minimum of three (3) years of FTE experience in the developing use cases, scenarios, and workflow analyses to help create and validate business requirements., • Within the last ten (10) years, must provide at least two (2) references from previous engagements of similar size, scope, and type of service.Desirable Experience:, • Hold an active and valid Scrum Product Owner Certification. A copy of the certificate must be provided upon request., • Hold an active and valid SAFe® Product Manager/Product Owner or Agilist Certification. A copy of the certificate must be provided upon request., • Within the last five (5) years, experience in developing product objectives and key results with internal and external governmental stakeholders., • Within the last five (5) years, experience working with Medicare/Medicaid/Medi-Cal programs or services.

Über die Position / About the job: Für den Ausbau unserer Salesforce suchen wir daher dich, eine/n Sales Acquisition Manager (all genders) – Enterprise Sales. In dieser Rolle bist du ein wichtiges Mitglied in unserem auf Skalierung ausgerichteten Vertriebsteam und machst aus Interessenten begeisterte collect.AI-Kunden. Was dich erwartet / What to expect: • Du führst eigenständige Outbound Aktivitäten durch, • Du überzeugst jede Woche potenzielle Kunden in (Online-)Produktdemos und Discovery-Calls von den Vorteilen unserer Lösung für ihr Business, • Du führst in hoher Frequenz (Online-)Produktdemos mit Expert:innen aus den Fachbereichen Finance, Compliance, IT, Vertrieb und Marketing durch und vermittelst ihnen effektiv die Vorteile unserer Lösung, um ihr Geschäft voranzubringen, • Du zeigst unseren Kunden, wie sie mit unserer Lösung ihren Cashflow, die Kundenzufriedenheit und -loyalität sowie die Reliabilität ihrer Liquiditätsplanung deutlich steigern können und führst sie gezielt zum Vertragsabschluss, • Du schließt deine Mission erfolgreich ab, wenn der Deal abgeschlossen ist, und danach übernehmen deine Kolleg:innen im Customer Success und das Key Account Management für die Langzeit-Kundenbetreuung, • Von Zeit zu Zeit betrachtest du Messen und Events als dein „Jagdrevier“ Das bringst du mit / That's what you bring to the table: • Du bringst 3-5 Jahre praktische Erfahrung als Account Executive oder Sales Manager bei einem SaaS- oder Payment-Solution-Provider im Enterprise-Segment oder aus der Energiewirtschaft mit, • Du hast Erfahrung im Umgang mit CRM-Software, bevorzugt HubSpot, sowie LinkedIn Sales Navigator und anderen Sales Enablement-Lösungen, • Du zeichnest dich durch eine positive Einstellung, Leidenschaft für Vertrieb, vorbildliche Arbeitsmoral sowie Ergebnisorientierung aus, • Um in dieser Position erfolgreich zu sein, brauchst du ein hohes Energielevel sowie eine brennende Leidenschaft für Sales & New Business, • Du hast idealerweise ein Netzwerk mit Kontakten in die Energiewirtschaft, • Du beeindruckst deine Kolleg:innen immer wieder aufs Neue durch die Präzision deiner Einwandbehandlung, deine ergebnisorientierte Gesprächsführung sowie deine Abschlussstärke, • Werde Teil eines internationalen Teams aus Technologie- und Business-Expert:innen, • Dein Gehalt setzt sich aus einem Fixgehalt und einem variablen Gehalt zusammen, • Genieße ein modernes Büro mitten im pulsierenden Herzen von Hamburg, • Gestalte dein flexibles Arbeitsumfeld mit der Möglichkeit, innerhalb der EU remote und mobil zu arbeiten, • Profitiere von attraktiven Corporate Benefits & FutureBens Vergünstigungen, • Erhalte einen Zuschuss zum Deutschlandticket, • Sichere dir einen monatlichen Zuschuss zum Lunch, auch im Home-Office, • Greife uneingeschränkt auf die E-Learning-Welt von UDEMY Business für deine berufliche und persönliche Weiterentwicklung zu, • Bleib aktiv mit einer Urban Sports Mitgliedschaft (M oder L) Über uns collect.AI offers an intelligent SaaS platform that is designed to revolutionize the way European enterprises liquify their assets. Our cutting-edge AI-driven technology streamlines cash-flow optimization, ensuring a world where all receivables are reliably transformed into liquidity. The SaaS solution automates, personalizes and elevates customers' accounts receivable management processes to optimize collections and costs while improving customer satisfaction. collect.AI provides a platform which enables customers to build industry-specific accounts receivable management processes in a flexible way. Smart assistants and smart insights support in taking the best data-driven decisions along the way. The platform can be seamlessly integrated with existing system landscapes. Join the future of smart, fast, and efficient liquidity management, join the collect.AI team and experience unprecedented personal growth and a fun place to work.

Company Description Founded in 2003 and headquartered in Norfolk, Virginia, IPConfigure. Inc. is a privately held veteran owned video surveillance research and development software company. As a developer of IP video surveillance solutions, IPConfigure offers a variety of products - all of which leverage a browser-based interface while supporting both Windows and Linux architectures and are capable of seamlessly supporting unlimited cameras, locations, and users in a centralized, distributed, or hosted architecture. IPConfigure's Orchid VMS platform and SteelFin Appliances have been successfully deployed in facilities ranging from quick service restaurants to international ports, hospitals, and universities. Job Title: Regional Sales Manager - Mid Atlantic(Remote) Department: Sales Position: Exempt, Full-Time Salary + Commission Location: Fully Remote in the Mid Atlantic area of the U.S. Job Summary IPConfigure is looking for a Regional Sales Manager to promote and aid the sale of IPConfigure products and solutions. The ideal candidate will reside in the Mid Atlantic area of the U.S. Duties/Responsibilities • Provide sales support for potential and existing end customers, integrators, distributors, and technology partners., • Provide demonstrations of product, new product information, and system requirements / design of software systems., • Develop system design recommendations., • Project management of existing projects and customers., • Present training seminars on-site and through webinars., • Coordinate on-site proof of concept and trial installations., • Identify potential integrators to grow sales in region., • Performs other related sales duties as assigned Required Skills/Abilities • Strong video security system and IT knowledge., • Mature, professional verbal and listening skills., • Strong writing and correspondence skills., • Proven reputation of positive customer interaction., • Strong presentation skills., • Design documentation skills of video, audio, and network topologies., • Resourceful and flexible., • Prefer a sales engineer or similar field technical person who is looking to transition fully into a sales role. Education and Experience • Bachelor’s degree in Business, or Computer related majors, or equivalent / prevalent in-field experience., • 1+ years of experience in networking and/or video related systems, preferably customer facing., • Optional U.S. military experience. Physical Requirements: • Occasionally required to lift 20-40 lbs., • Ability to work with heights. Ceilings, ladders, rooftops, etc., • Flexibility to travel as needed. Benefits • Industry competitive salaries based on experience., • Generous PTO and Work From Home Policy., • Health, Vision, Dental, and Life insurance policies., • Flexible Spending Account and Health Saving Account., • 401K with company match. The opportunity to travel both domestically and internationally. IPConfigure, Inc. provides equal employment opportunities to all qualified persons and administers all aspects and conditions of employment without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, severe/morbid obesity, medical condition, military or veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.

At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career. Reporting to the Director, Customer Success Management (US), the Customer Success Manager is responsible for setting and managing the strategic plan for Large customers. They will be accountable to driving the client journey to ensure clients achieve ROI on their implementation of the AlayaCare Cloud software. The Customer Success Manager is a subject matter expert on the market they operate in. Your main responsibility will be to enhance retention, adoption and foster the growth of your portfolio, which comprises AlayaCare’s most valued customers. As a strategic lead in the organization, they will be the key executive touchpoint, providing Quarterly Business Reviews and ongoing recommendations to optimize the customer lifecycle. As the key touchpoint for Enterprise organizations, the Enterprise Customer Success Manager will focus on relationship management at the corporate level, while also working with the implementation Project Manager to ensure the health and satisfaction of all customer stakeholders. • Define the client journey by setting expectations for key milestones and ROI set in the sales cycle., • Establish trusted advisor relationships with customer Executive team, developing an ‘influencer’ relationship, while working with internal teams to deliver a best-in-class customer experience., • Maintain and actively manage a healthy client portfolio, building toward best-in-class Net Promoter Score and Net Dollar Retention outcomes., • Provide Stakeholder updates to maintain engagement during Implementation to proactively advocate for customer concerns and mitigate identified risks., • Address any escalated customer issues with speed and urgency, coordinating internal stakeholders., • Deliver polished Quarterly Business Review presentations to clients that uncover new business uses, adoption of best practices and product roadmap updates., • Monitor and maintain customer health scoring, proactively engaging with accounts based on health indicators., • Help drive new business and reduce churn and building referenceable clients., • Drive account growth outcomes through identifying expansion plays - upsell opportunities, • Influence customer lifetime value through optimizing product adoption, customer satisfaction and overall health., • 5+ years in a customer-facing role dealing with mid market or larger accounts in a customer success or account manager role., • 3+ years of SaaS experience or experience working with post-acute software solutions., • Proven experience managing and nurturing executive relationships with customers, including management of executive-level escalations., • Ability to anticipate needs, innovate, and flourish in a fast-paced environment., • Excellent written, oral, and presentation communication skills, with a demonstrated ability to shape narratives supported by data., • Ability to develop market-specific strategies and plans based on industry best practices (ex. Pre-sales, Consulting) to improve growth efficiency and net dollar retention., • Collaborative team player with exceptional relationship and interpersonal skills., • Contributes to a culture of transparency and accountability and has a track record of operating with high integrity and honesty. This role is based remotely in the United States but may require travel to visit customers on-site, as well as occasional travel to AlayaCare offices (in Canada) or events. Work With Purpose At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human. Grow in a High-Trust Culture We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy. Balance That Works for You We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life. Benefits That Matter • Equity in a well-funded, scaling company., • Comprehensive health benefits, telemedicine, and lifestyle spending accounts., • Parental leave top-up and family support programs. Inclusive by Design We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams. Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit. AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review. We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to ___. #LI-Remote #LI-JM1

Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind? We’re looking for mission-driven, collaborative, data-fluent product thinkers to join our Product Team at all levels: Product Manager, Senior PM and Principal PM. The Impact You’ll Make: For many, the financial system is a series of closed doors. At Mission Lane, the Product team builds the keys. We don’t just serve credit profiles; we serve people with stories, challenges, and goals. You’ll drive forward our mission by architecting a credit card product experience that acts as a launchpad for human potential; moving beyond simple credit "access" to create a clear, actionable path to progress. This is a rare moment to join a company at a true inflection point. You won’t be a cog in a machine; you’ll be a primary builder in a maturing organization, owning and executing a roadmap that transforms how we use data and technology to keep Mission Lane credit card customers safe, informed, and moving forward. As a Product Manager at Mission Lane, you will: • Own high-stakes decision systems, translating complex credit policy and data into real-time actions that determine how and when we extend credit., • Design for judgment and scale, ensuring our automated systems and human-in-the-loop processes work in harmony to surface risk without disrupting legitimate customers., • Partner closely with Engineering, Data, and Credit teams to operationalize complex underwriting or payment models that balance business unit economics with customer success., • Leverage SQL and data analytics to break down high-level metrics into the underlying drivers that move the needle for both the company and the consumer., • Act as a collaborative disruptor, iterating rapidly to launch experiments that improve our acquisition "brain" or post-acquisition journeys., • Drive alignment across the organization by crafting clear narratives and roadmaps that show how technical choices lead to better outcomes., • Proactively identify potential friction points across teams and functions, advocating for solutions that prioritize the long-term health of our customer base. Minimum Qualifications: • ~3+ years (PM), ~5+ years (Senior), or ~8+ years (Principal) of product management experience, managing technical products from ideation to rollout., • Technical proficiency and the ability to engage in deep conversations with engineers regarding system architecture, APIs, and data implementations., • Proficiency using SQL to query data, investigate decision logs, and analyze performance funnels., • A proven track record of delivering complex projects in regulated or data-heavy environments., • A structured problem-solving approach and the ability to make independent decisions in ambiguous, high-stakes situations., • Experience defining roadmaps that optimize for both enterprise value and customer well-being. Preferred Qualifications: • Experience in fintech, lending, or payments, particularly in roles involving risk, fraud, or customer lifecycle management., • Experience integrating AI or machine learning models into live products to drive efficiency or better decisioning., • Experience in high-growth environments where the product experience is the primary driver of customer acquisition and retention. Compensation: Annual full-time starting base salary ranges: • PM: $103,000 - $123,000, • Senior: $125,000 - $170,000, • Principal: $172,000 - $186,000 These roles are eligible for additional compensation in the forms of participation in our annual incentive and equity programs. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-friendly work environment. About Mission Lane: Founded in December 2018, ___ is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do. In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors. Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member. Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status. Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting ___. Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters. Application Integrity: Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We're looking for team members who share our dedication to transparency and truth. Please verify that the information in your application is accurate and complete. Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.

Siena is the first intelligence layer for customer experience. We're creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and social media interactions. Siena doesn't just automate support; it powers shopping agents, builds persistent customer memory, generates actionable business insights, and creates empathetic interactions that feel human. We're transforming how businesses understand and connect with their customers, turning every interaction into intelligence that makes the next one better. We're a small, distributed team that punches way above our weight. Every person here has outsized impact because we've built leverage into everything we do. This philosophy makes us faster and, frankly, more fun to work with. If you're excited about building something that doesn't exist yet, keep reading. We're building agents that don't just respond to customers—they remember them, learn from every interaction, and connect experiences across channels. As a Product Manager, AI Agent Deployment you're embedded with strategic accounts, owning their deployment outcomes while building platform capabilities. Forward-deployed PM meets technical account ownership. You deploy agents and turn those insights into product improvements that scale. You're energized by the loop: deploy agents → drive outcomes → identify gaps → build platform improvements → repeat. * 3+ years in PM, solutions engineering, implementation, TAM, customer success engineering, or product ops * Experience with technical products and enterprise customers * AI-native mindset. You live in Claude Code, Cursor, and max out your LLM limits * You can scope webhooks, OAuth flows, and complex integrations * You ship features, write docs, run demos, and measure what matters * You've lived the problems customers are trying to solve. You know what "great CX" looks like * You can diagnose whether problems are technical, operational, or stakeholder-related and prioritize accordingly * You are comfortable advising CX leaders on organizational design, process optimization, and transformation strategy * Ability to work in North American time zones is a must * Own agent outcomes for strategic accounts end-to-end. * Deploy AI agents, drive automation rates, identify what's blocking progress, then build the platform fix * Work directly with enterprise CX leaders to design AI transformation roadmaps that you'll help execute * Turn deployment insights into platform capabilities that help every customer, not just the one you learned from * Build new agent capabilities that work seamlessly across platforms * Design evaluation systems that make our agents continuously smarter. QA suites, automated testing, performance monitoring * Run full launch cycles from internal testing to GA, including customer enablement * Demo your own products and co-sell alongside sales. You'll be known by name in our customer Slack communities * Competitive salary, equity, flexible remote work * Premium AI tools (ChatGPT, Claude, Perplexity Pro, Cursor) plus quarterly budget for new tools * Clear growth pathways into deeper specialization or team leadership * Meaningful impact. Your work directly shapes our product and company. * Globally distributed team working at the bleeding edge of CX and AI. * Great salary plus the opportunity for equity or stock grants. * Learning budget. If you're growing, so are we. * The thrill of building something new. Join us at a stage where your contributions matter most. * AI-fluency. Make AI your second nature. * Tackle unsolved problems. We’re redefining how customer experience will look like in the next decades. The people who thrive here are curious, customer-obsessed, and take ownership without being asked. They fix problems first and explain later. They're direct about feedback—both giving and receiving it—because they care more about getting things right than being polite. They maintain high standards while moving at startup speed, and they build real relationships with teammates because they know that's how great work gets done. When things get tough, they adapt and keep pushing forward. The people who thrive here treat AI like a natural extension of themselves. They've built their own ecosystem of agents - some for research, others for debugging, writing, analysis, or writing code. They know which AI works best for what problem. Everyone gets premium accounts (ChatGPT, Claude, Perplexity Pro, Cursor, Lovable) plus a quarterly budget for new tools. But the magic happens in how we share knowledge. Demo days where someone shows off a clever workflows. Slack threads about which model handles a specific use case better. Learning from each other's AI workflows. At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application. Siena provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Sr. Customer Success Manager DefenseStorm is seeking a Sr. Customer Success Manager responsible for creating trusted partnerships with portfolio clients that include banks and credit unions as well as internal cross functional teams to ensure maximum customer value is achieved. In addition to building and maintaining relationships you will have direct revenue ownership of retention and expansion targets. The ideal candidate is a self-motivated professional that loves to partner with customers and team members to build a common future of success. If you love working with great people in a dynamic, fast paced environment where you make a difference each day, apply now! Location • Atlanta, GA, • Understand and guide financial institution (FI) security strategies across throughout the organization., • Deliver on success plans to ensure ongoing client retention., • Expand on successful client partnerships by identifying and closing additional product opportunities., • Lead contract renewal negotiations for assigned clients., • Leverage effective sales methodologies and tools to forecast and build a strong lead pipeline, targeting 3.5x coverage against assigned goals., • Deepen relationships with client base, developing executive contacts across the organization., • Plan and lead quarterly reviews as well as other customer meetings to ensure ongoing alignment and value realization for all customers., • Represent DefenseStorm at client events and user group sessions, as needed or assigned., • Provide input to Product Management on recommended enhancements based on client feedback., • Forecast accurately and keep all activity and opportunity records current and accurate in CRM., • Consistently meet quarterly and annual sales targets., • Bachelor’s degree with 5-8 years’ experience in customer success or account management., • 2+ year in the security or fintech industries strongly preferred., • A strong desire to help and serve our customers: they win, so you win!, • Eagerness to learn, adapt, and perfect your work; you love to collaborate and innovate., • Track record of successfully meeting and exceeding direct revenue targets is a must!, • Successful track record of in-person and virtual customer interactions., • Demonstrated ability to articulate and sell complex enterprise software solutions., • Highly motivated self-starter who is versed in solution selling mythologies, exhibits a natural curiosity and a consistent drive for self-improvement., • Excellent communication and presentation skills.

At Speckle, we’re on a mission to shake up the AEC (Architecture, Engineering, and Construction) industry. To do that, we're building the data layer for AEC to operationalize how the built environment industry works with data and automation. Think of us as a cross between GitHub and Palantir, with an opportunity to significantly impact a $10 trillion industry. Our platform already powers workflows on billion-dollar projects at leading firms like Suffolk Construction, SOM, Multiconsult, WSP, and Stantec. Now, we're focused on bringing a paradigm-shifting product to as many customers as possible. We're building a generational company that will revolutionize how one of the world's largest industries operates. We’re doing that by breaking down barriers and connecting architects, engineers, and designers across every project stage with data. Speckle is backed by top-tier investors and works with some of the most innovative teams in AEC who are tired of outdated workflows and ready to transform how their organizations use data. Our dynamic team is spread across the U.S. and Europe. We value flexibility and hold regular in-person working sessions to keep us moving in the same direction, quickly. Speckle is looking for a U.S.-based Solutions Engineer to sit at the intersection of growth and product, who can translate Speckle's platform into real, tangible workflows for the people building the world's most complex projects. You'll work alongside our sales team to land and expand enterprise deals by proving value in the context of a customer's project delivery workflows and enterprise data ecosystem. You'll be the person customers call when they want to understand not just what Speckle can do, but how it fits into their specific stack, workflows, and problems. We're looking for someone with deep roots in AEC, whether you came up through a firm's digital delivery practice or through the software side, who understands what it actually takes to deliver improved efficiency and increased trust in data on a live project. Bonus if you have even already built something with Speckle. What you'll do: * Own pre-sales technical engagements: Lead discovery, configure tailored demos, and work with prospects to validate that Speckle solves urgent and expensive problems for their firm * Become a trusted advisor on data workflows: Beyond Speckle itself, you'll help prospects think through broader questions about project data strategy, BIM execution, and interoperability to position Speckle as a long-term partner, not just a tool * Own sales enablement resources: Build and maintain the collateral, technical guides, and reference materials that help our sales team engage more effectively, from qualification through to close. Improve our enterprise pilot process and support materials to increase activation and conversion rate. * Lead our monthly webinar series: In partnership with our Product Marketing Lead, own end-to-end execution of Speckle's external webinar program, from setting the content calendar, sourcing speakers, and delivering sessions that speak directly to the AEC practitioners we're trying to reach * Feed product with field intelligence: You're closest to what customers actually struggle with. You'll surface patterns and insights that inform how we build * Build the playbook as you go: We don't have every process locked down yet, and you'll help define what great looks like for our enterprise pilot process and customer enablement * Build and document the Sale Engineering playbook, covering technical discovery and demo environments, so that it is ready to hand off to a second hire * Deliver an increased win rate on Sales Engineer-touched deals: After you’re on-boarding is complete, positively impact our growth by decreasing the sales cycle length and increasing our win rate on new enterprise deals * 3+ customer-validated workflow templates published (e.g., model federation, data validation, dashboard reporting) that accelerate onboarding and serve as referenceable proof points AEC Domain Expertise * 5–10 years working in AEC software or in a digital delivery, BIM, or technology role at an AEC firm * Deep familiarity with project data workflows, including how models develop, how data gets structured, and where collaboration breaks down * Hands-on experience with tools in the AEC stack: Revit, Rhino, Civil 3D, Plant 3D, Open Plant, Navisworks, Power BI, or similar * Bonus: Speckle experience. You don't need to have been a power user, but you should know what it is and ideally have built something with it Technical Depth, Applied Practically * Comfortable navigating APIs, connectors, and data pipelines without needing to hand off to a developer for every question * Able to configure and demonstrate technical solutions in the context of a customer's environment, not just a generic sandbox * Capable of reading a customer's data problem and proposing a credible path forward Pre-Sales and Customer Engagement * Skilled at discovery: you know how to ask the questions that uncover the real problem, not just the stated one * Strong presenter and communicator, comfortable in front of a CTO, a BIM manager, and a project team in the same week * Bonus: Experience supporting enterprise sales cycles in a technical capacity, whether as a solutions engineer, pre-sales consultant, or technical account manager Customer Adoption and Success * Track record of driving product adoption and usage, not just successful implementations * Understands that a closed deal is just the starting line. Post-sales engagement, onboarding quality, and time-to-value are what you actually measure yourself on * Comfortable owning customer health and escalating risks early Builder Mindset * You'll join a small and scrappy team at Speckle, so you need to be comfortable with the building process, not just following it * Brings structure to ambiguity without waiting for someone else to create it * Has an opinion about what good customer onboarding looks like and is prepared to build it * Shape the role: You won't be executing someone else's playbook; you'll help write it! * Work with innovators: Our customers are pushing the boundaries of what's possible with AEC data. * Real impact: Your work directly influences our growth and the industry's transformation. * Learn constantly: You'll be exposed to cutting-edge workflows, automation, and how leading firms are preparing for the future. * Remote-first culture: Work from anywhere with a team that values autonomy and trust. * Competitive compensation: Base salary + uncapped commission + generous equity. * Generous vacation policy: So you can disconnect and recharge. * In-person collaboration: We believe in the value of in-person collaboration, with frequent in-person working sessions and an annual all-company retreat * We're backed by highly accomplished venture firms that believe in us and our mission! * Speckle has a large, established user community and strong brand recognition across the AEC industry We celebrate our truly diverse and inclusive company culture and are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Covalent is a workforce operations platform built for complex manufacturers. We help aerospace, defense, automotive, and industrial enterprises train, qualify, deploy, and optimize frontline labor at scale. Our software enables manufacturers to digitize workforce capability management, improve workforce readiness, and make better labor decisions using real operational data. Covalent is trusted by leading global manufacturers to connect workforce capability with production execution—turning workforce data into a strategic operational asset. We are a profitable, growing SaaS company serving some of the world’s most sophisticated manufacturing organizations, and we are building the category-defining platform for workforce operations. As a Customer Success Manager of our Commercial business, you will own a portfolio of smaller, but strategically important accounts. You’ll be the primary driver of adoption, growth, and customer outcomes. This role is ideal for someone who loves autonomy, solving problems, and moving fast. This is not a reactive support role. We’re looking for someone who can: • Spot issues before they become problems, • Dig into data to validate customer sentiment, • Drive adoption and usage across accounts, • Own and grow a book of Commercial accounts end-to-end, • Monitor account health and usage metrics, taking proactive action, • Identify churn risks early and implement mitigation plans, • Conduct training and adoption sessions, • Partner with Sales, Implementation, and Product to solve customer problems, • Maintain accurate documentation, notes, and account visibility, • Identify and drive opportunities for upsell or expansion, • Accountable for renewal outcomes by maximizing customer value realization, engagement, and long term growth, • Serve as a trusted advisor for your Commercial clients, • Customers are actively using the product and achieving measurable results, • You’re proactive: problems are addressed before escalation, • You have identified and deliver on value drivers outlined by the customer through the sales process, • Accounts are well-documented, with clear internal visibility, • You are driving Commercial growth through adoption, retention, and expansion, • Customers trust you as their go-to resource, • Maintain and grow a book of business, consistently achieving 100%+ NRR, • 3+ years in a customer-facing role at a technology company, • Experience owning your own book of business, ideally in Commercial or startup environments, • Track record of solving problems independently and driving results, • Strong communication skills-clear, confident, and persuasive, • Highly organized with strong attention to detail, • Comfortable working with ambiguity and defining your own processes, • Self-starter who thrives in a fast-moving, scrappy environment, • Experience with tools like Zendesk, Jira, or analytics platforms, • Previous experience in SaaS, • Knowledge and work history within the manufacturing or industrial markets You’ll have real ownership, direct customer impact, and the opportunity to help shape how Customer Success scales in a growing company. This is a chance to work with a strong team, serve respected industrial brands, and build your career inside a category-defining software platform with significant growth ahead. • Becoming an early contributor to a growing customer organization in a high-growth startup, • Working with company leadership and a highly collaborative cross-functional team, • Opportunities for professional development and career growth, • Competitive base salary & benefits, • Fully remote work environment, • Home office stipend and Learning & Development program

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Senior Developer, you’ll join the team that owns our device-resident agent and expand how 1Password software is installed, configured, and managed across customer devices. You’ll work on a deeply technical client daemon that runs directly on macOS, Windows, and Linux as a background service, with close integration into each operating system. This role sits within an established agent team, but with meaningful ownership of new capabilities. You’ll help design and build the mechanisms that make enterprise deployment simpler, more reliable, secure, and observable at scale, while ensuring they fit naturally into the agent architecture and the broader 1Password platform. While your primary focus will be the endpoint agent and its communication model, you’ll also help shape the contracts and supporting services around it. In practice, that may include prototyping or building lightweight backend components needed to validate workflows, lifecycle behaviors, and end-to-end system design. You’ll help shape our enterprise installation and lifecycle experience end-to-end, ensuring reliability, security, and observability at scale. This is a remote opportunity within Canada and the US. What we're looking for: * 5+ years of experience developing system-level or device-resident software for macOS or Windows * Strong proficiency in Go Experience developing background services (e.g., Windows Services, macOS launchd) * Solid understanding of OS concepts: file systems, permissions, process lifecycle, and privilege boundaries * A passion for and experience with security development best practices, coding standards, and design patterns * Experience working in a remote-first company or distributed teams. You’re self-driven, with excellent communication skills, and capable of managing your own time effectively. Bonus points for: * Experience with Linux system services * Familiarity with software installation and update frameworks * Experience designing resilient update and rollback mechanisms * Experience designing secure client-server communication * Experience as a Systems Administrator or Client Platform Engineer * Experience troubleshooting production issues on customer devices What you can expect: * A remote-first environment where you’ll have the freedom to work from anywhere, with a focus on asynchronous collaboration. * Deep ownership of a foundational platform component * Minimal meetings, allowing you the time and space to focus on solving complex authentication challenges. * Opportunities to make significant technical contributions and lead impactful projects across 1Password’s growing platform. * A flexible work environment with the support of a passionate, collaborative team. USA-based roles only: The annual base salary for this role is between $153,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $144,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As an Engineering Manager for the Authentication Experience team, you will lead and empower a strong development team that owns the overall experience that surrounds signing in to and unlocking 1Password. This is the first point of entry into the 1Password apps across the board. Our focus is on integrating tightly with our authentication stack to make this a seamless and delightful experience for our customers, which include both business and consumer end users. You will be responsible for tactical execution by the team, helping to coordinate activities such as cycle planning, design reviews, and project planning. You will also be responsible for hiring and coaching world-class talent for your team. An ever-increasing number of individuals, families, and businesses are using 1Password every day, and 1Password needs to scale accordingly. Come help us make it easier than ever for those people to get started! This is a remote opportunity within Canada and the US. What we're looking for: * You have +3 years experience in a role where you were responsible for managing a team of software engineers and everything that comes with it. * You have significant hands-on development experience (preferably in the app space) and have engineered your way out of many complex, unscoped problems. Having lived the life of a senior developer before, you leverage your own experience to coach and train up the developers on your team. * You have 1+ years of experience working in the authentication and identity domain. * You have an understanding of authentication standards and protocols (OAuth 2.0, OpenID Connect, SAML, WebAuthn, passkeys, MFA). * You have successfully coordinated and delivered large scale projects before that touched multiple areas of the business, product, or underlying architecture. * The ability to create and maintain a positive, healthy team environment in which everyone is supported, encouraged, and meaningfully challenged to do great work. You motivate and inspire others. After meeting with you, people get back to their job with more energy. You are a force of positivity and lift people up when they need it. * You enjoy having the freedom and responsibility to make final decisions on most everything for your team. Handling tough problems gives you energy and you can make the hard decisions even when there isn’t much information to go on. * You are someone who is ready to roll up their sleeves and get to work themselves on technical challenges. * You are capable of driving the delivery of projects, and creating roadmaps for future work. Bonus points for: * Experience managing remote and distributed teams. * User experience/design background. * Experience with Kotlin, Swift, Rust, JavaScript, Go, or related languages. What you can expect: * Manage engineers and develop engineering leads. Foster an environment of innovation, execution, and collaboration. * Work to scope and plan key deliverables for projects and initiatives with the team. * Drive execution with an emphasis on iterations and deliverables, quality, velocity, and communication. * Provide technical leadership to developers both in your team and across the engineering organization. * Grow a team of strong engineers to create an inclusive workplace. * Continue scaling a highly specialized engineering team by working with a team of Engineering Managers to continuously refine hiring, onboarding, and development processes. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Usage-Based Billing Team is a brand new sub-team of the larger Billing and Payments organization at 1Password. This team will build the platform required for 1Password to monetize our multi-product offerings while ensuring a transparent and reliable billing experience for our customers. This is a remote opportunity within Canada and the US. What we're looking for: * You have 8+ years of software development experience with a proven track record of delivering large, complex projects that drive organizational impact. * You have deep technical expertise to make architectural decisions across teams, balancing technical excellence with business needs while ensuring products are scalable, secure, and meet high quality standards. * You have experience setting technical vision and leading 12+ month roadmaps, prioritizing foundational capabilities like architecture improvements, testing infrastructure, and development practices that magnify team impact. * You lead complex, cross-team initiatives with strong alignment across cross-functional partners, translating business requirements into actionable technical work. * You are an experienced mentor who leads through influence rather than authority, elevating teammates through feedback, mentorship, and role modeling. * You communicate complex technical concepts clearly to diverse stakeholders, ensuring your team's impact is visible and influences organizational outcomes. * You have a strong respect for user privacy, data integrity, and security best practices, maintaining the high standards 1Password is known for. What you can expect: * Set the technical vision for your team's product and lead the 12-month technical roadmap, prioritizing foundational capabilities that magnify team impact. * Own the successful delivery of multiple large projects, making architectural decisions across teams that ensure products are scalable, secure, and meet our high standards. * Take ownership of technical decisions for the team, balancing technical excellence with business needs and ensuring overall quality through testing infrastructure and development practices. * Influence and develop tooling, practices, and workflows across teams, empowering the broader development organization to work more effectively. * Ensure alignment with cross-functional partners on priorities, risks, timelines, and deliverables, translating requirements into actionable work. * Facilitate communication that makes your team's impact visible and influences organizational outcomes, informing stakeholders across the company. * Foster a healthy, high-performing team through feedback, mentorship, and role modeling. Distribute ownership to scale yourself and create growth opportunities. * Drive initiatives across the development organization to make meaningful impacts supporting 1Password customers across several platforms. Bonus points for: * Experience working in security-focused or privacy-first organizations. * Experience building and optimizing billing systems that include usage-based billing. * Experience with distributed systems and cross-platform development. * Track record of establishing engineering best practices and development standards across organizations. * Familiarity with compliance and security considerations in enterprise software environments. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $242,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.