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Job Description Independent Retail Insurance Agency in Buffalo, NY is seeking a dynamic and experienced Personal Insurance Account Manager. The successful candidate will be responsible for managing a portfolio of personal insurance accounts, providing exceptional service to clients, and ensuring their insurance needs are met with tailored solutions. Responsibilities: • Serve as the primary point of contact for a portfolio of personal insurance clients: standard and middle market, • Analyze client insurance programs and recommend appropriate coverage enhancements or adjustments, • Identify new market opportunities and develop strategies to expand our customer base, • Build and maintain strong relationships with key clients, ensuring their needs are met, • Prepare and present insurance proposals and renewals to clients, • Process policy endorsements, certificates of insurance, and other administrative tasks accurately and efficiently, • Stay updated on industry trends, regulatory changes, and development of new insurance products to identify potential business opportunities Qualifications & Experience: • Current property and casualty license, • 3 Years of experience preferred in personal insurance, • Experience with standard market and high net worth personal lines home, auto, umbrella coverages, • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues, • Detail-oriented with strong analytical and problem-solving abilities, • Organizational skills with the ability to prioritize tasks effectively, • Experience with multiple insurance carriers preferred, • Role is onsite during training with flexibility of hybrid/remote after training

Job Description Position: Family Peer Advocate Employment Type: ☐ Part Time ☒ Full Time ☐ Exempt Salary ☒ Non-Exempt Hourly Reports To: Family Support Program Manager Position Summary Family Peer Advocates take a mission-driven approach to empower and support families of children and young adults living with mental health challenges. They provide compassionate education, advocacy, and guidance to help families navigate systems of care and access the resources they need. Essential Functions • Advocacy & Support: Promote a youth- and family-driven approach to service delivery that is strengths-based, culturally competent, and trauma-informed. Support families by attending service planning meetings, school conferences, and court appearances to ensure their voices are heard and their needs are met. Help caregivers prepare for these engagements by building confidence and understanding., • Resource Navigation & System Support: Assist families in identifying, accessing, and coordinating services across child-serving systems including education, behavioral health, addiction services, juvenile justice, and child welfare. Act as a liaison to help bridge communication and trust between families and providers., • Caregiver Skill Building: Provide coaching and support to caregivers in self-advocacy, stress management, communication strategies, and effective parenting techniques. Help families develop the skills and knowledge needed to navigate services and advocate for their children with confidence., • Goal Planning & Care Collaboration: Work collaboratively with caregivers to develop individualized, strength-based goals and a plan of care that promotes the mental, emotional, and behavioral well-being of their children and families., • Community-Based Support: Deliver peer support in flexible, accessible locations including family homes, schools, and community settings. Meet families where they are — physically and emotionally — to foster engagement and build meaningful relationships., • Group Facilitation & Peer Connection: Lead or co-facilitate parent support groups, skill-building workshops, and educational sessions that promote healing, connection, and mutual support among families., • Outreach & Engagement: Conduct outreach activities to identify and engage families who may be isolated or underserved. Build trusting relationships in the community by attending events and collaborating with schools, hospitals, and partner organizations to raise awareness of available support and peer services., • Documentation & Reporting: Maintain timely, accurate, and confidential records of all family engagement, services provided, and progress toward goals, in accordance with agency and funder requirements., • Performs other duties as assigned. Qualifications • Lived experience as a parent or primary caregiver of a child, adolescent, or young adult with social, emotional, behavioral, developmental, or mental health challenges is required., • High school diploma or equivalent required; additional education in human services, psychology, or a related field is preferred., • Must possess or be eligible to obtain the New York State Family Peer Advocate Credential (provisional or full)., • Broad knowledge of the mental health system and familiarity with child-serving systems, community resources, and family support services., • Strong interpersonal, relationship-building, and coaching skills, with the ability to provide empathetic, nonjudgmental, and culturally sensitive support to others., • Excellent oral and written communication skills, with the ability to engage effectively with diverse audiences, both individually and in group settings., • Strong organizational skills and sound independent decision-making abilities., • Ability to maintain confidentiality and uphold professional boundaries., • Comfortable working independently and collaboratively as part of a team, with a team-first attitude and a positive, solutions-focused demeanor., • Flexible schedule, including availability for some evening and weekend hours as needed., • Health Insurance: Medical, dental, and vision coverage., • Health Reimbursement Account, • Paid Time Off: PTO and Sick leave., • 12 Paid Holidays, • 403(b) Retirement Plan, • Employee Assistance Program (EAP), • Professional Development Opportunities, • Summer Hours Program Bachelor's degree in Health Education or Human Services related field preferred but not required. A combination of education and comparable experience will also be considered. Travel Requirements Incumbents must possess a valid Driver License and reliable transportation with the ability to travel within New York State, as well as nationally, if required. Physical Requirements/Working Conditions The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and sit for long periods of time. The employee is required to regularly reach with arms and hands; use hands to handle. Hands and fingers frequently perform repetitive motion including typing/keying. Occasionally the employee will lift and/or move up to 25 pounds. This job requires close vision, peripheral vision, depth perception, and the ability to adjust focus. Employee is required to regularly talk and hear. The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time, and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. The Mental Health Advocates of WNY is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law.

Job Description COLLECTIONS SPECIALIST This is a remote opportunity, however you must be in the San Antonio, TX area! Join American Coradius International LLC: A Leading Collections Agency At American Coradius International LLC (ACI), we pride ourselves on being a reputable, compliance-driven collections agency. Our fun and positive work environment, competitive compensation and benefits package, and abundant growth opportunities make us stand out. With an A+ rating from the Better Business Bureau, we have been exceeding expectations one customer at a time since 1989! Must be experienced in making outbound calls, ability to negotiate for payment arrangements and skip trace. We're looking for motivated, hardworking individuals who are reliable, have a strong work ethic and a great customer service attitude. We also offer benefits, time off, and 401K with Employer Match! Benefits: • MONTHLY BONUSES!!!, • 401(k) matching, • Dental insurance, • Health insurance, • Paid sick time, • Paid time off, • Paid training, • Receive/make a high volume of incoming/outgoing communications to encourage customer payments and cure outstanding past-due account balances, • Detailed documentation on all account activities and information to include verifications, demographic changes, and documenting calls relating to servicing of the account, • Utilizes all available skip tracing tools to establish contact with customers to arrange payment, • Review and monitor customer accounts daily to mitigate losses, • Take action on accounts needing additional attention under manager approval, • Ensure all company policies, procedures, and laws applicable to the position are maintained., • High School Diploma required, • At least 2 years call center/ customer service experience required., • Proven ability to multi-task and work in a demanding environment, • Exceptional knowledge of federal, state, and local laws, regulations, and rules concerning collections, • Professional and comprehensible phone voice, excellent verbal and communication skills, and proper English grammar, • Active listening skills and an ability to influence others, • Proficient computer skills using Zoom, Microsoft Word and Excel, • Ability to embrace a team environment and a culture of continuous improvement, • Competitive wage with unlimited financial growth through an uncapped monthly bonus, • A professional and stable employer dedicated to your success, • Growth opportunities—we are always looking for future leaders, • Great schedule—NO weekends, NO late nights. A healthy work-life balance, • Comprehensive benefits package, including various medical plans, dental, vision, life, accident, and disability insurance options, • Generous paid vacation time, paid personal/sick time, • 401K with employer match, • Paid holidays, • Sedentary position requires sitting 80% of the time, • Dual hand dexterity / repetitive use of hands 80% of the time (typing on computer and dialing phone), • Ability to speak proper English grammar and use proper telephone etiquette, • Ability to hear, • Simple/light grasping required of both hands 80% of the time, • Typical noise level for work environment (moderate noise) The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. ACI is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $16.00-$17.50 hourly. The actual pay offered to a successful candidate will consider a wide range of factors, including but not limited to knowledge, skills, experience, and other variable factors. ACI is an Equal Opportunity Employer. Job Type: Full-time Pay: $16.00 - $17.50 per hour Work Location: Remote

Job DescriptionJob Title: Commercial Lines Account Manager | Large AccountsSalary Range: $60,000 - $85,000 Location: Buffalo, NY | Hybrid or Remote About Our Agency: We are an independent insurance agency committed to providing outstanding service to our clients. We are currently seeking an experienced Commercial Lines Account Manager with a strong background in servicing a diverse range of commercial accounts. This role is pivotal in maintaining and growing our client relationships through expert management and consultation. Key Responsibilities: • Expertise in Diverse Accounts: Bring a working knowledge of Property and Casualty accounts across various industries including Construction, Manufacturing, Retail, and Restaurants., • Client Consultation & Support: Respond to client inquiries regarding policy and coverage, ensuring accurate and timely advice., • Policy Management: Skillfully market and quote new business and account renewals, striving for optimal coverage and cost efficiency for clients., • Carrier Relations: Liaise with multiple carrier underwriters, leveraging these relationships to benefit client accounts., • Renewal Management: Oversee account renewals, compiling and managing necessary information effectively. Qualifications:, • Experience: 3-5 years (or more) in the insurance industry, specifically in servicing commercial accounts., • Must have large account experience, • Licensing: Must possess a current Property and Casualty license., • Software Proficiency: Experience with Applied (TAM or EPIC) or AMS360 is preferred., • Industry Knowledge: A solid understanding of the Insurance and/or Brokerage business., • Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • Communication: Strong verbal and written communication skills. What We Offer:, • A collaborative and supportive work environment., • Opportunities for professional growth and development., • A competitive salary reflecting experience and qualifications. Confidentiality Promise: All inquiries and applications will be handled with the utmost confidentiality.

Job Description EDUCATION TECHNOLOGY ACCOUNT MANAGER (3D Printing, Laser, Software) At CADimensions, we're not just selling technology — we're helping transform the way companies build, create, and innovate. As an Education Technology Account Manager, you'll be at the forefront of that change. In this high-impact sales role, you'll partner with schools, universities, and teaching hospitals in the education space to bring 3D printing solutions to life through Stratasys and Formlabs technologies, as well as Laser Technologies with Trotec and software with Dassault. We're looking for a challenger — someone who can uncover pain points, build compelling business cases, and confidently guide customers toward ROI-driven decisions. This is more than a sales role. It's a chance to directly influence a fast-growing business line, contribute to CADimensions' new revenue, and unlock growth for our team through your success. This is a remote role; however, the territory covers the New England region. Candidates located within New England are strongly preferred. WHAT YOU WILL DO: • Consistently meet or exceed sales activity and gross profit (GP) targets, • Lead a consultative sales process by identifying customer pain points, understanding internal business operations, and delivering tailored solutions with a clear ROI, • Build and manage a healthy sales pipeline of new and existing accounts through proactive outreach, inbound leads, and marketing-generated opportunities, • Collaborate closely with internal teams and vendor partners (Stratasys, Formlabs, Dassault, Trotec, etc.) to deliver technical insights, demos, and solutions that win deals, • Maintain accurate forecasting, account notes, and activity records using CRM software to support sales strategy and reporting, • Travel throughout your defined territory to build strong, in-person relationships with clients and prospects, • Address objections with confidence and turn challenges into opportunities to earn trust and close business WHAT WE OFFER: • Competitive Compensation: You'll receive a guaranteed base salary along with a performance-driven commission structure. Top performers in this role can earn $150,000 or more each year., • Comprehensive Benefits: Health, dental, vision, 401k, life insurance and more., • Award-Winning Culture: A workplace culture that has been repeatedly recognized as a great place to work., • Training and Development: Access to training and development opportunities to help you grow and succeed., • Career Growth: Opportunities for advancement within a dynamic and innovative company. ABOUT YOU: • A challenger mentality focused on solutions-based sales., • 2-3 years of full-time sales experience, • Strong independent troubleshooting and problem-solving skills., • Outstanding collaboration working with other sales team members to be able to share overall success of departments, • Exceptional communication, organization, and follow-up skills. BONUS POINTS IF YOU HAVE: • Knowledge of the Education space., • CRM Experience, specifically HubSpot or SalesForce. ABOUT US CADimensions, Inc. is the premier provider of innovative tools and solutions for the Engineering and Manufacturing community. We partner with industry leaders to offer state-of-the-art CAD software, 3D printing technologies, and comprehensive consulting services. Our mission is to empower our clients to bring their visions to life by enhancing efficiency and fostering creativity. Whether it's through advanced design services, cutting-edge additive manufacturing, or expert training and support, CADimensions is dedicated to driving success and innovation for our customers. Join us and be a part of a dynamic team that is shaping the future of engineering and manufacturing. Visit us at CADimensions to learn more about our products and services.

Job Description COLLECTIONS SPECIALIST – REMOTE, MUST BE IN WESTERN NEW YORK ( WITHIN 1 HOUR OF AMHERST, NY) Join American Coradius International LLC: A Leading Collections Agency At American Coradius International LLC (ACI), we pride ourselves on being a reputable, compliance-driven collections agency. Our fun and positive work environment, competitive compensation and benefits package, and abundant growth opportunities make us stand out. With an A+ rating from the Better Business Bureau, we have been exceeding expectations one customer at a time since 1989! Collector Position Summary: ACI is seeking commission driven individuals looking for a career as a compliant debt collection professional. We are looking for individuals with sound communication skills who place value on being team players. Our associates conduct business with respect, integrity, and an unwavering commitment to compliance and operational excellence, placing immense value on our client partnerships and the protection of their brands. Essential Duties and Responsibilities: • Receive/make a high volume of incoming/outgoing communications to encourage customer payments and cure outstanding past-due account balances, • Detailed documentation on all account activities and information to include verifications, demographic changes, and documenting calls relating to servicing of the account, • Utilizes all available skip tracing tools to establish contact with customers to arrange payment, • Review and monitor customer accounts daily to mitigate losses, • Take action on accounts needing additional attention under manager approval, • Ensure all company policies, procedures, and laws applicable to the position are maintained., • High School Diploma required, • 3 years Customer Call Center, Sales, Financial Industry or related experience required., • Proven ability to multi-task and work in a demanding environment, • Exceptional knowledge of federal, state, and local laws, regulations, and rules concerning collections, • Professional and comprehensible phone voice, excellent verbal and communication skills, and proper English grammar, • Active listening skills and an ability to influence others, • Proficient computer skills using Zoom, Microsoft Word and Excel, • Ability to embrace a team environment and a culture of continuous improvement, • MUST have a smart phone with the ability to download applications for remote work purposes. What We Offer: • Competitive wage with unlimited financial growth through an uncapped monthly bonus, • A professional and stable employer dedicated to your success, • Growth opportunities—we are always looking for future leaders, • Great schedule—NO weekends, NO late nights. A healthy work-life balance, • Comprehensive benefits package, including various medical plans, dental, vision, life, accident, and disability insurance options, • Generous paid vacation time, paid personal/sick time, • 401K with employer match, • Paid holidays, • A supportive team that cares about your success. We will collaborate with you until you reach your potential, which sets us apart from other employers. We understand that takes time! Salary: $16.00 - $17.00 per hour + Monthly uncapped bonuses Expected hours: No less than 37.5 per week Weekly day range: • Monday to Friday Benefits: • 401(k) matching, • Dental insurance, • Disability insurance, • Employee assistance program, • Employee discount, • Flexible schedule, • Health insurance, • Health savings account, • Life insurance, • Opportunities for advancement, • Paid sick time, • Paid time off, • Paid training, • Referral program, • Vision insurance Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. ACI is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $16.00-$17.00 hourly. The actual pay offered to a successful candidate will consider a wide range of factors, including but not limited to knowledge, skills, experience, and other variable factors. ACI is an Equal Opportunity Employer.

Implementation Project Manager / Business Systems Analyst - Buffalo This is a hybrid (60% in office, 30% remote, 10% traveling to client offices) role in Buffalo, NY. To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. ___ About the job: We're looking for Business Implementation Analysts to work one-on-one with clients across the Americas and simplify their business processes with Odoo. This is an implementation project management role for someone excited to work at the intersection of software and business. You'll be trained to become a subject matter expert across Odoo's many diverse apps (there are over 50!). If you have a proactive, "get it done" adventurous spirit, this job is for you. Responsibilities: • Be a full-cycle ERP Business System Analyst for the North American market, providing our clients with a top-notch end-user implementation experience. You will set up apps for existing clients and implement our software while instructing the end user in its usage., • Manage client relationships while implementing Odoo SaaS solutions, • Analyze all aspects of clients' business operations to map their processes to Odoo's solutions, • Quantify the resources required for a task/project related to an Enterprise Resource Platform implementation, • Project manage ERP implementations to create systems used by clients who want a product they love. Integration involves Sales, CRM, E-commerce, supply chain, manufacturing, inventory, POS, accounting, and more, • Collaborate with Odoo's developers to execute clients' business requirements, • Collaborate with clients' implementation managers on User Acceptance Testing and End User Training, • Occasionally advise the sales team during pre-sale regarding complex implementations, • Work with clients to train their end users on the Odoo platform Must-Have: • Bachelor's Degree preferred, • Excellent planning, mapping, and communication skills combined with client interaction, being able to make in-the-moment decisions based on new information constantly, • An affinity with the Information Technology world, you understand the use cases of ERP (Enterprise Resource Planning software), • Passion for software, • Enthusiastic to learn, • Excellent communication and interpersonal skills Nice to Have: • Experience in a SaaS or ERP company, • Available immediately, • 1-2 years experience in post-sales implementations Values: • You are able to work in a fast-paced startup environment with a hands-on attitude., • You are open-minded and can react to change with agility., • You have an intrapreneur mindset and are not afraid to take appropriate initiatives., • You are a quick and autonomous learner., • You have a passion for software., • You are approachable, honest, and a fun team player. Compensation and Perks: • Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits, • PTO (Paid-time-off), paid sick days, and paid holidays, • Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals, • Evolve in a nice working atmosphere with a passionate, growing team!, • Snacks, fruit, and coffee/drinks on tap!, • Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!, • Company-sponsored events for groups of 6+ employees The estimated annual compensation range for this role is $60,000-$90,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.

The opportunity Delaware North is hiring a full-time Finance Shared Services Manager to join our team. As a Finance Shared Services Manager, you will be responsible for driving operational excellence, ensuring data integrity, and fostering a culture of continuous improvement within both the team and the Revenue Integration product. Candidates can work hybrid out of our Buffalo, NY office or remote if outside that job market. If you are seeking a role that provides career growth and a fast-paced work environment, apply to join our team! Pay Minimum – Anticipated Maximum Base Salary: $60,406 - $76,800 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at . What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: • Medical, dental, and vision insurance, • 401(k) with up to 4% company match, • Annual performance bonus based on level, as well as individual, company, and location performance, • Paid vacation days and holidays, • Paid parental bonding leave, • Tuition and/or professional certification reimbursement, • Generous friends-and-family discounts at many of our hotels and resorts What will you do? • Monitor team workload, allocate resources effectively, and ensure accurate, timely execution of all revenue integration activities, • Oversee automated journal entry posting and RI account reconciliations, ensuring compliance with deadlines, controls, and policies, • Lead resolution of data exceptions and interruptions, serve as primary contact for audit requests, and maintain proper documentation, • Develop and enforce governance standards to drive automation, standardization, and control across revenue processes, • Act as subject-matter expert on revenue data flows, support implementation of automation initiatives, and build team capabilities for future growth More about you • Bachelor’s degree in business, accounting, or related field, • Minimum of 3 years of experience with point-of-sale systems, revenue accounting, financial or accounting information systems, and reconciliation software, • Previous supervisory or management experience required, • Proficient in Microsoft Office, especially Excel, • Strong analytical, communication, and leadership skills, • Ability to collaborate effectively across departments and with technical teams Shift details M-F Evenings as needed Who we are Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $60,406 - $76,800 / year

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