Trabajos remote customer service manager en Elizabeth, New JerseyCrear alertas

Job Description The Role Are you a problem solver? A tech-savvy tinkerer? Are you enthusiastic about science and technology? Liberty Science Center (LSC) is seeking a skilled and detail-oriented part-time Exhibit Technician with a specialization in mechanical systems, electronics, and software to support the daily operations, maintenance, and repair of our exhibitions. The Exhibit Technician should be available to work a minimum of three days per week. This role reports to the Senior Manager of Exhibit Services. What You’ll Bring A self-starter with technical chops, you take immense pride in providing exceptional customer service and being able to diagnose and fix problems. What You’ll Do LSC’s part-time Exhibit Technician will perform some combination of the following tasks and responsibilities; however, this is not an exhaustive list so other things may arise as special exhibit needs arise. Exhibit Maintenance: Responsible for daily operations of all Liberty Science Center exhibits, including daily start-up and shut-down procedures for all exhibits, and ensuring all exhibits are operationally functional when the building is open, including during evening and private events Respond promptly to radio calls that identify exhibit issues on the Floor Troubleshoot technical problems related to audiovisual, lighting, and interactive systems down to the component level, diagnosing and resolving issues efficiently Operate oscilloscopes, generators, meters, hand & power tools, as well as service and test computers Test, repair, or replace audio, video, network, and specialty wiring between components. Solder to make repairs and fix device components Conduct preventive maintenance activities to ensure the exhibits are in optimal working condition, including testing, cleaning, and replacing components Create and maintain accurate record keeping and documentation of exhibit maintenance logs, repair history, and inventory management Provide up-to-date information to supervisors, co-workers, and other internal personnel Technology Support and Integration: Support the installation, fabrication, evaluation, and dismantling of exhibits, ensuring proper integration of audiovisual, lighting, and interactive technology components Utilize mechanical drawings, schematics, and product manuals to repair and maintain exhibit technology systems Stay updated on emerging technologies and industry trends related to exhibit technology, recommending innovative solutions for enhancing visitor experiences Safety and Compliance: Adhere to safety protocols and risk management procedures while working in public areas and workspaces, ensuring a safe environment for visitors and staff Maintain a clean, organized, and clutter-free work environment, following proper storage and disposal procedures for hazardous materials Preferred Knowledge, Skills, and Abilities Strong technical aptitude and problem-solving skills in troubleshooting complex technical, audiovisual, lighting, and interactive technology systems Solid understanding of electrical and mechanical principles, including wiring, connections, and basic circuitry Knowledgeable in the use of basic carpentry techniques, hand tools, power tools, paints and adhesives, and associated safety practices Familiarity with control systems, microcontrollers, automation systems, programming languages (e.g., Raspberry Pi, Arduino) and operating systems (e.g., Microsoft Windows, macOS, and Google Chrome) is highly desirable Ability to read, analyze and interpret design schematics, shop/fabrication drawings, and standard business documents Ability to communicate effectively through writing, telephone or in-person Detail-oriented with strong organizational skills, capable of managing multiple tasks and priorities in a fast-paced environment while demonstrating a high level of professionalism, integrity, and dedication to delivering quality work Preferred Qualifications 2+ years of experience providing mechanical and technical maintenance and fabrication support Associates degree, vocational school certification, or other postsecondary education in a relevant technical field, such as engineering, computing, design and fabrication, is considered an asset Prior experience working in a museum, gallery, or similar high traffic environment is a plus Classification & Work Location This is a part-time, non-exempt position, which means this role is eligible for the overtime provision for any hours that extend beyond the standard 40-hour work week at LSC. The ideal candidate must be available to work a minimum of 3 days per week including: weekends, evenings, and holidays as business needs or special events require. This is an on-site position at Liberty Science Center located in Jersey City, NJ, and is not eligible for remote or hybrid work. Physical Demands The Exhibit Technician is required to be on their feet a majority of the day and use their hands to manipulate tools and materials. The Tech will need to perform diagnostics via visual and audio cues and should be comfortable working at various heights, including working on ladders and lifts. Furthermore, the Exhibit Technician should be comfortable maneuvering through large crowds as well as have a tolerance for working in chaotic or loud environments. The ability to lift 40 lbs. will be necessary. Training will be provided to the Exhibit Technician for the safe operation of the following lifts; scissor, toucan and fork lift. LSC’s Work Culture at a Glimpse LSC prides itself on fostering a culture that enables all employees to experience a sense of pleasure, passion, and purpose while in the workplace. We believe in embracing and driving change, inspiring fun and learning, and creating a positive and family-friendly team spirit. Our differences as individuals (race, gender, age, cultural heritage, physical ability, education, and lifestyle) are an asset and contribute to our ability to drive innovation. Lastly, at the heart of our work culture is the commitment to delivering a “wow factor” through our exceptional customer service, not only to our guests but also to one another Our Environment Liberty Science Center is located in a beautiful waterfront state park in Jersey City, New Jersey. Not only is Jersey City easy to get to from any point in Northern NJ and Manhattan, but it also holds the title of the most diverse city in the United States. Employees have access to free parking, the Hudson-Bergen Light Rail, and the NJ Path train. In addition, all employees have access to an on-site café and a terrace with stunning NYC views. Compensation The Exhibit Technician is compensated at a rate of $23.00/hr. Liberty Science Center provides generous perks for all eligible part-time employees, including: Paid time off 25% discount for staff in the LSC store 15% discount in on-site cafeteria LSC Family Membership Free Parking To Apply Please submit a resume and cover letter highlighting why this role and this organization are a good fit for you. _ Liberty Science Center is an equal opportunity employer committed to fostering an inclusive and innovative environment with the best employees. We, therefore, provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, military service, marital status or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

Job Title: WelbeHealth Advocate I This is a remote position; however, candidates must reside within commuting distance of the clinic. This is required to support potential in-person needs such as training, responding to power or internet outages, or assisting onsite during launch activities. As this client operates in a fast-paced environment and may pivot quickly, we want to ensure coverage for all scenarios. Role Summary: The Welbe Advocate I is responsible for two primary functions within the Welbe Advocate Hub, based on assignment. A Welbe Advocate I may be assigned to either inbound and/or outbound assignments within the Hub which could include but not be limited to call management (answering inbound calls), outbound scheduling, authorization processing, inquiry response, clinic-based scheduling and/or other administrative tasks. The Welbe Advocate I will provide outstanding customer service to all stakeholders (participants, families, partners, and team members) and will be responsible for proper documentation and maintaining current and accurate records of all the scheduled appointments. The Welbe Advocate I role requires ability to work in a fast paced, participant centric environment. The Welbe Advocate I must be comfortable with multitask work dynamics while still able to collaborative effectively with colleagues and stakeholders to promote the WelbeHealth values, team culture and mission. Duties and Responsibilities: • Answer incoming phone calls, emails, contacts as requests coming into the Hub. Appropriately screen, transfer, resolve and dispose of calls expeditiously which adhering to all process and documentation standards., • Review, process, schedule and authorize orders according to department protocols. -Ensure that appropriate and timely documentation of all updates, encounters and communication is documented in source systems as outlined by department protocols. -Effectively coordinate the scheduling of participants appointments, including trouble- shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers etc.) and meeting appointment turn-around times as outlined in WelbeHealthAppointment Scheduling Protocol. • Respond to questions and inquiries regarding authorization status and requirements., • Provide eligibility status and benefit information for participants., • Collect/Update and Verify Participant and Provider information as required., • Address both participant and provider inquiries and if unable to resolve, escalate as appropriate. -Conduct appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as appropriate. -Maintain current and accurate records of all scheduled appointments – scheduled times, outcomes (e.g., appointment occurred or not, reasons for rescheduling). • Trouble-shoot and resolve basic issues; escalate to manager when appropriate., • Complete all required documentation in a timely and accurate manner. -Protect privacy and maintain confidentiality of all company procedures and information about team members, participants, and families. • Follow WelbeHealth policies and procedures and participate in any required Quality Improvement activities, staff training and meetings., • Communicate regularly with Supervisor and team regarding workload and priorities., • Timely completion of all mandated trainings and education., • Timely completion of all mandated occupational health screenings as needed., • Exercises flexibility in performing assignments as business needs evolve., • Other duties as assigned. Physical Demands and Working Conditions: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with ADA requirements, reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work Environment: Team Member will work remotely, with travel, including overnight stays, to WelbeHealth offices or events approximately once per month. Team Member must be able to work effectively within an interdisciplinary team model, interfacing and collaborating with a wide range of clinical and social services disciplines who work together to manage the PACE participants' care. The WelbeHealth work setting is in an Adult Day Health Center, primary care clinic, other healthcare settings like hospitals, emergency departments and participant home environment with moderate noise levels and controlled temperatures. Physical Requirements - Requires corrected vision and hearing to normal range. Must be to facilitate full day workshops that may require standing and walking. Must be able to communicate with all staff, vendors, and clients. Requires manual and finger dexterity and eye-hand coordination; the ability to use department equipment. Requires lifting/carrying up to 65 lbs. and pushing or pulling 150 lbs. using appropriate body mechanics and equipment, with reasonable accommodation if needed. Pressure Factor - Requires working under stressful conditions. Working conditions may be noisy and crowded and fluctuating indoor temperatures. Moderate pressure to meet scheduled deadlines. Potential for exposure to verbal aggression by Participants and/or their family members who may suffer from comorbidities such as dementia or mental health challenges instrumentation. Required Skills & Experience: -Minimum of one year experience working in a call center environment where a service/support role was primarily performed. -Experience utilizing telephony platforms such as Genesys -Outstanding customer service orientation, especially in telephone and written communications. -Excellent and accurate data entry skills and experience in multiple software platforms. -Must be flexible with work hours. -Problem solving and persistence in the face of challenges. -Excellent organizational and communication skills. -Ability to work independently with minimal supervision. -Demonstrated ability to prioritize in a fast-paced environment. Experience and competency working with people from diverse backgrounds and cultures. -Commitment to unlocking the full potential of our most vulnerable seniors. Preferred Skills & Experience: -Minimum of one year experience working in health care or PACE setting a plus. -Bilingual English/Spanish Required Education: -High School Diploma or Equivalency

Job DescriptionAbout This Role: We are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Mall at Short Hills studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager. Ideal Availability: We are looking for candidates with open/flexible weekend availability.What you'll be doing as a Retail Store Associate: • Customer Service:, • Warmly greet, and welcome, customers helping create a celebratory environment., • Check customers in or help them book an appointment leveraging POS, technology and software systems., • Help customers choose and style their piercing and hypoallergenic non-piercing jewelry., • Professionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries.Sales & Product Knowledge:, • Promote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other related items., • Maintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care instructions., • Meet or exceed individual sales targets and performance metrics, by effectively communicating the value of Rowan’s services and products to customers and converting piercing customers into non-piercing jewelry customers.Studio Maintenance + Operations:, • Help keep the studio clean, organized, and stocked with all necessary supplies, including jewelry, piercing and cleaning products., • Follow all health and safety regulations, particularly in areas related to piercing procedures and hygiene., • Assist managers to receive, restock, price, display, clean, and maintain inventory through day-to-day upkeep of visual displays.Team Collaboration:, • Work closely with Studio Managers and Studio Nurse Piercers to provide seamless service to customers., • Participate in team meetings and training sessions to continuously improve skills and product knowledge., • Support the team in achieving studio-wide goals and maintaining a positive work environment.Administrative Duties:, • Process transactions accurately, including sales, returns, and exchanges., • Assist with inventory management by conducting regular stock checks and replenishing displays as needed., • Maintain accurate customer records, including consent and waiver forms and aftercare instructions.Experience we're looking for:, • Retail or service industry experience is a plus., • You must be able to work weekends, nights and holidays., • An independent thinker with a can do attitude., • You love jewelry and helping customers choose their earrings!, • You pride yourself on delivering exceptional customer service., • You thrive in a busy environment and know how to keep busy when it’s quieter., • You enjoy spending time with people., • You are nice, friendly, outgoing, and easy to get along with., • You like being part of a team., • You are flexible and willing to lend a helping hand., • Strong communication skills., • Strong basic math skills., • The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required., • Standing for a full 8-hour shift is a regular part of this role., • We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns., • You make a commitment and stick to it! Benefits & Perks, • Compensation: $15-19 per hour + commission!, • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!, • Employee Assistance Program (EAP) Resources., • Team Member Referral Bonus plan for Studio positions.Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply! Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Transportation Supervision Specialist The primary duty for the Transportation Supervision Specialist (TSS) is to be available as scheduled by the Program to ensure coverage at all times when residents require approved off-site or virtual accompaniment. Also responsible for providing support for the Operations department as assigned by the Manager on duty. Job Requirements (PERFORMS OTHER WORK-RELATED DUTIES AS ASSIGNED BY IMMEDIATE SUPERVISOR) Accompanying (including driving company vehicle) and supervising residents during all approved off-site activities, including but not limited to court appearances, medical appointments, and emergency room visits; Supervising residents during approved virtual sessions, such as telehealth appointments, virtual court hearings, or other program-authorized remote activities; Ensuring the safety, accountability, and compliance of residents while under supervision during transport or virtual participation; Documenting and reporting all transports, visits, and any incidents or violations in accordance with Program requirements; Back-up Operations Monitors when not on a scheduled trip; Search property that is brought into the facility by residents and visitors to eliminate the introduction of contraband; Conduct random/scheduled pat searches, alcohol tests (breathalyzer)/ urine specimens on residents in accordance with established contract requirements and company policy; Communicate effectively verbally and written with all levels of staff in a manner that promotes teamwork; Communicate with residents in a professional manner to enhance their self-esteem, dignity, and maintain positive resident relations; Regularly patrol the facility to observe, listen to individual and groups of residents, and monitor the state of the facility; Conduct facility counts at the required times and verifies that the logbooks are accurate by reporting accurate counts of all residents assigned to the respective facility as directed; The ability to maintaining professional boundaries and confidentiality Maintaining First Aid and CPR Certifications; Required to participate in all mandatory training and staff development sessions; and Perform all other duties as assigned by the Operations Manager. Qualifications One year of experience in a position of security/customer service responsibility, preferably in a correctional organization. Demonstrated effectiveness in writing and oral communication; First Aid and CPR Certifications (will train for certification); valid driving license, and a clean driving record are required. Knowledge Basic understanding of security procedures and safety protocols, or willingness to learn Exposure to emergency response practices or ability to be trained in emergency procedures Familiarity with community supervision, transportation, or correctional environments is a plus Abilities Learn and implement contract requirements regarding community corrections and accountability Establish authority and communicate for understanding; Communicate effectively, orally and in writing with all levels; Establish and maintain effective working relationships with staff and co-workers; Identify and report problems timely and accurately; Administer First Aid and CPR; Drive Company vehicle when required; Follow policy and procedure set forth by the Company and Contracting agency; and * Meet contracting agency clearance requirements Education Requirements A High School Diploma or equivalent (Associates degree preferred)

About Diversified: Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across industries such as corporate, entertainment, sports, retail, and government. Our team partners with organizations around the world to create environments that connect people through technology. What to Expect: At Diversified, you'll work on exciting and complex projects with opportunities to grow your career. We offer a collaborative and flexible work environment, competitive pay and benefits, and a culture that values diversity, inclusion, and innovation. If you're ready to grow, create, and make an impact, Diversified is the place to do it. How You'll Contribute: A Senior Project Manager (SPM) is responsible for the scope, schedule, cost, quality and client satisfaction of a project throughout its entire lifecycle, from Initiating through Closing phases. However, the PM depends on the help of other people to perform most of the actual activities of the project. A project manager's role is primarily focused around written and verbal communication to all project stakeholders. The PM is responsible for overseeing and performing project management functions on all Sports Venue projects, budgets and scopes. The PM will act as the person responsible on their assigned projects and have direct control over all project activities. The Senior Project Manager will also mentor other Project Managers with the company. The SPM will be assigned the largest, most complex and sensitive projects. This position will be providing direction to a wide range of internal and external personnel. Location Preference- Virtual (Nationwide) What You'll Do: • Daily activities include project communications, scheduling, task lists for technicians, managing deliverables from engineering, CAD and Programming and overseeing the completion of projects., • The PM is responsible for completing systems integration projects on time, on budget and achieving high customer satisfaction from our customers., • The majority of this employee's time will be spent managing projects and communicating with all project stakeholders., • This person will be held accountable for following and helping to improve the established Diversified processes., • As the primary interface to the client, the project manager develops a strong long-term relationship., • Managing the client relationship, including expectations, communications and satisfaction., • Coordinates and communicates., • Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up., • Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings., • Provides support and assistance to team members as needed in order help them be successful and get the job done., • Ensures appropriate and frequent communication between stakeholders. Resolves destructive conflict., • Designs, plans, and coordinates work teams with regard to Sports Venue installation projects Assumes ownership of individual projects and assignments, • Establishes and maintains communication with Account Executives, Directors, installation technicians, subcontractors, clients, etc., • May be required to regularly lead a team on large projects., • Develops and communicates project updates as required., • Provides constant monitoring of labor, equipment and materials budgets., • Provides and/or directs technical and administrative support to project team members., • Develops and maintains all related project schedules., • Performs field verification of prospective work site. Documents all issues with site and keeps everyone informed of potential issues and solutions., • Coordinates all drawings and documentation between all internal and external stakeholders., • Facilitates and directs design reviews to assure proper documentation in the field. Coordinates all system programming and final checkout of systems. Provides punch-list of remaining tasks after substantial completion., • Contracts with contractors and other trades when necessary., • Monitors status of projects including cost, timing and staffing to ensure timely and accurate completion of projects., • Ensures quality and continuous improvement., • Coordinates training & turnover of projects to client, service department, & sales. Complexity: • Every project is different and every set of project stakeholders is different., • The PM needs to negotiate a very complex set of variables between system design, site conditions and a widely varying set of expectations with multiple stakeholders. The skill of communicating both verbally and in writing to manage all these variables takes a very high level of awareness, emotional intelligence and people management skills., • The PM is constantly managing the forces of change in every project environment. Balancing schedules, budgets, scope, quality and client satisfaction are a very complex set of variables. Decision Making Authority: • Takes full ownership of project., • Acts as the single point of responsibility and accountability for the project., • Ensures schedule performance, quality of solution delivered to client, and client, • satisfaction., • Manages and reports on the project's financials, including ensuring budget performance and profitability., • Ensures timely and correct billings to client., • Demonstrates proactivity, responsiveness, and follow through., • Communicates decision options to stakeholders and manages those decisions., • Manages a complex array of decisions at every point of the project but is rarely the sole decision maker. Physical Working Environment: Physical Demands: • The physical demands described here are representative of those that may be met by an employee., • The employee may be exposed to construction site conditions on a regular basis., • Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC., • Use of PPE is usually required on job sites., • The employee can typically spend at least 40% of their time on their feet and be required to mobile around the construction site., • The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 20 pounds in construction areas., • The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects., • Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision., • When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc. Travel: • Frequent travel by car and airplane trips are required. Employee must possess a valid driver's license in their state of residence., • Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis. What You'll Bring: Education & Certifications: • Bachelor's degree required or equivalent professional experience, • (Technical, engineering, construction management, or business discipline preferred), • Advanced leadership or project management training preferred, • Industry certifications (AVIXA, broadcast, media systems) preferred, • MS Project Proficient. Mastery of MS Project preferred Required Skills/Qualifications: • Minimum 5-8+ years of progressive project management experience, • Demonstrated success delivering complex, high-value projects, • Prior experience as a Project Manager required, • Strong preference for hands-on experience in:, • Installation, • Engineering, • Field leadership, • Proven ability to lead teams and manage customer relationships in high-pressure environments #LI-Remote What We Offer: We believe great people deserve great benefits. In addition to competitive compensation, we offer a comprehensive benefits package designed to support your health, financial wellbeing, and work-life balance: • Multiple medical plan options to fit you and your family's needs, • HSA & HRA company contributions, • Dental coverage, including orthodontic benefits, and vision plans Company-paid benefits • Basic Life, AD&D, • Short-Term and Long-Term Disability insurance, • Employee Assistance Program (EAP), • Generous paid time off - 3 weeks PTO plus company holidays and floating holidays, • 401k with company match, • Paid maternity leave, • Healthcare and Dependent Care Flexible Spending Accounts (FSA), • A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services, • Commuter benefits, • And much more

About Diversified: Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What to Expect: At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you. As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion. IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED. How You'll Contribute: Project manager (PM) is responsible for the scope, schedule, cost, quality and client satisfaction of a project throughout its entire lifecycle, from Initiating through Closing phases. However, the PM depends on the help of other people to perform most of the actual activities of the project. A project manager's role is primarily focused around written and verbal communication to all project stakeholders. The PM is responsible for overseeing, and performing project management functions on all M&E projects, budgets and scopes. The PM will act as the person responsible on their assigned projects and have direct control over all project activities. What You'll Do: Primary Duties and Responsibilities: • Daily activities include project communications, scheduling, task lists for technicians, managing deliverables from engineering, CAD and Programming and overseeing the completion of projects. The PM isresponsible for completing systems integration projects on time, on budget and achieving high customer satisfaction from our customers. The majority of this employee's time will be spent managing projects and communicating with all project stakeholders. This person will be helping to constantly improve the established Diversified processes., • As the primary interface to the client, the project manager develops a strong long-term relationship. He manages the client relationship, including expectations, communications and satisfaction., • Coordinates and communicates., • Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up., • Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings., • Provides support and assistance to team members as needed in order help them be successful and get the job done., • Ensures appropriate and frequent communication between stakeholders. Resolves destructive conflict., • Designs, plans, and coordinates work teams with regard to M&E installation projects., • Assumes ownership of individual projects and assignments., • Establishes and maintains communication with Account Executives, Directors, installation technicians, subcontractors, clients, etc., • Develops and communicates project updates as required., • Provides constant monitoring of labor, equipment and materials budgets., • Provides and/or directs technical and administrative support to project team members., • Develops and maintains all related project schedules., • Performs field verification of prospective work site. Documents all issues with site and keeps everyone informed of potential issues and solutions., • Coordinates all drawings and documentation between all internal and external stakeholders., • Facilitates and directs design reviews to assure proper documentation in the field., • Coordinates all system programming and final checkout of systems. Provides punch-list of remaining tasks after substantial completion., • Contracts with contractors and other trades when necessary., • Monitors status of projects including cost, timing and staffing to ensure timely and accurate completion of projects., • Ensures quality and continuous improvement., • Coordinates training & turnover of projects to client, service department, & sales. Complexity: • Every project is different, and every set of project stakeholders is different. ThePM needs to negotiate a very complex set of variables between system design, site conditions and a widely varying set of expectations with multiple stakeholders. The skill of communicating both verbally and in writing to manage all these variables takes a very high level of awareness, emotional intelligence and people management skills. The PM is constantly managing the forces of change in every project environment. Balancing schedules, budgets, scope, quality and client satisfaction are a very complex set of variables. Decision Making Authority: • Takes full ownership of project., • Acts as thesingle point of responsibility and accountability for the project., • Ensures schedule performance, quality of solution delivered to client, and client satisfaction., • Manages and reports on the project's financials, including ensuring budget performance and profitability.Ensures timely and correct billings to client., • Demonstrates proactivity, responsiveness, and follow through., • Communicates decision options to stakeholders and manages those decisions., • Manages a complex array of decisions at every point of the project but is rarely the sole decision maker. Physical Working Environment: Physical Demands: • The physical demands described here are representative of those that may be met by an employee., • The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites., • The employee can typically spend at least 40% of their time on their feet and be required to mobile around the construction site., • The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 20 pounds in construction areas., • The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision., • When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc. Travel: Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis. What You'll Bring: Education/Certifications: • A PMP certification from the Project Management Institute is desired., • Other relevant certifications may be required or preferred based on the technology focus of the position. Required Skills/Qualifications: • A minimum of3+ years of experience as a project manager in broadcast / audio visual system installations., • Knowledgeable of low voltage electrical projects., • Strong verbal and written communication skills., • Supervisory and people skills., • The Project Manager shall have the ability and skills to diagnose and resolve complex technical, political, and people related problems., • A project manager typically has these base skills., • Has a high level of both written and verbal communication skills., • Focused on clients and able to understand how they can use technologyfrom Diversified to meet their business needs., • Approachable; works well on teams. Is a natural leader., • Delegates effectively., • Good at setting and managing people's expectations., • Personally organized, manages time well, and sets clear priorities., • Sets an example for preparation, punctuality, and professional appearance., • Excellent at planning., • Forecasts and manages risks., • Problem solver who can remain effective in tense situations. What We Offer: Along with competitive compensation, you will be eligible for the following benefits: • Multiple medical plan options to suit your family's needs, • Dental (including orthodontic coverage) and vision plans, • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP), • Healthcare and Dependent Care Flexible Spending Accounts (FSA), • 401k with Employer Match, • Paid Time Off and Paid Holidays, • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services, • Commuter Benefits, • And much more To learn more about becoming part of the Diversified team, visit us at _or email us at careers@onediversified.com. Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered. If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact careers@onediversified.com so we can assist you. Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

About Diversified: Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What to Expect: At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you. As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion. IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED. How You'll Contribute The Senior Installation Technician is responsible for performing a wide variety of installation duties on technology projects for our clients. This position is the key field position for the bulk of the actual work that gets done in our clients' buildings. The install tech needs to coordinate with project management, field superintendents and others to fully understand their role on specific projects. They interpret our drawing packages to create the basis of the finished systems. This installation can include displays, projectors, loudspeakers, microphones, equipment racks, etc. The Senior Tech will be responsible for our most complex system designs, will mentor other technicians and set the example in all aspects of the job. Location: Must live in the Nashville, TN area What You'll Do: • Possess all skills from Install Technician and from the Associate Fabrication Technician job descriptions • Leads and delegates tasks to install crews, subcontractors, and union trades. May be required to regularly lead a team on large projects. • Verifies all work complies with Diversified's and clients QC standards. Oversee field operations in situations without a dedicated on-site superintendent. • Physical installation of a wide variety of technology into a wide variety of locations., • Execute a wide variety of cabling terminations for all wire and connector types including verifying crew terminations to our standards. • Support the preparation of equipment racks for staging of equipment wire lacing including installation of power strips, grounding bars, jack-fields, etc. • Able to read and understand functional design drawings as well as cable riser diagrams. • Able to perform mounting of base build equipment such as monitor mounts, ceiling speakers, microphones and projectors. • Provide a consistent level of technical performance as well as flexibility in work schedule. This position requires periodic overtime and may require regular overtime and weekend work for extended periods to meet client deadlines. • Able to complete assignments in accordance with or better than established task durations as well as estimate task durations to meet assigned deadlines. Provides daily feedback to field site supervisor and/or direct manager. • Able to build and wire custom panels from engineering drawings., • Advanced Fiber optic cable handling, installation termination, repair and testing., • Will generate cable labels and manage all wire listing activities for cable labels per our standards. • Maintain an organized work environment specifically orderliness and cleanliness of the shop and jobsites. • Responsible for tracking and maintaining their toolkit, company vehicles and installation materials inventories. Keeping things clean, orderly and well documented. Maintain an on-site job box when applicable. • Responsible for checking in drop shipped items and maintaining on-site materials needed by the crew. Working with the PM to assure timely delivery of on-site equipment and materials. • Responsible for tracking and maintaining their personal licenses, certifications and qualifications. (some states have specific requirement in this area) • Maintain daily record of time worked on specific projects for timesheet entry as well as an employee/contractor information log to share with management. Complexity: This level of technician will be responsible for performing tasks on clients' job sites with no supervision. This position is responsible for the coordination with clients, contractors and subcontractors. This position will be the key and only senior field supervisor in many situations and will be responsible for delegating work, monitoring others work and communicating with key stakeholders on behalf of the PM. This position requires the highest level of technical and people skills. Decision Making Authority: This position is often alone on the job sites and requires making good judgement about decisions that need to be made. In general the project manager and a site supervisor are available to answer questions but this position is very independent and will be looked upon to make many onsite decisions on behalf of the PM. This position requires good diplomacy in working with our clients and other key stakeholders on the job sites. Physical Working Environment: Physical Demands: The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 60% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc. Travel: Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis. What You'll Bring: Education/Certifications: • High school or GED equal. Associates/Bachelors degree required and/or equivalent experience. • AVIXA CTS Certification is required., • AVIXA CTS-I Certification is highly desired., • Five or more years as an installation technician or related industry experience., • Must have a valid drivers license and adhere to our insurance requirements, • OSHA 30 Certificate required. NYC OSHA30 preferred, • Other relevant certifications may be required or preferred based on the technology focus of the position. Required Skills/Qualifications: • 3+ years as an associate technician and/or fabrication technician or related industry experience., • Familiarity with a wide range of audio, video and networking equipment, • Knowledgeable of low voltage electrical concepts, • Possess advanced carpentry and/or installation skills, • Proficient use and safety with power tools, • Good verbal communication skills and good customer service skills., • Ability to diagnose, troubleshoot and resolve technical problems What We Offer: Along with competitive compensation, you will be eligible for the following benefits: • Multiple medical plan options to suit your family's needs, • Dental (including orthodontic coverage) and vision plans, • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP), • Healthcare and Dependent Care Flexible Spending Accounts (FSA), • 401k with Employer Match, • Paid Time Off and Paid Holidays, • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services, • Commuter Benefits, • And much more To learn more about becoming part of the Diversified team, visit us at _or email us at careers@onediversified.com. Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered. If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact careers@onediversified.com so we can assist you. Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

About Diversified: Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What to Expect: At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you. As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion. IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED. How You'll Contribute: A Senior Project Manager (SPM) is responsible for the scope, schedule, cost, quality and client satisfaction of a project throughout its entire lifecycle, from Initiating through Closing phases. However, the PM depends on the help of other people to perform most of the actual activities of the project. A project manager's role is primarily focused around written and verbal communication to all project stakeholders. The PM is responsible for overseeing and performing project management functions on all AVE projects, budgets and scopes. The PM will act as the person responsible on their assigned projects and have direct control over all project activities. The Senior Project Manager will also mentor other Project Managers with the company. The SPM will be assigned the largest, most complex and sensitive projects. This position will be providing direction to a wide range of internal and external personnel. Location Preference- Seattle, WA area What You'll Do: • Daily activities include project communications, scheduling, task lists for technicians, managing deliverables from engineering, CAD and Programming and overseeing the completion of projects., • The PM is responsible for completing systems integration projects on time, on budget and achieving high customer satisfaction from our customers., • The majority of this employee's time will be spent managing projects and communicating with all project stakeholders., • This person will be held accountable for following and helping to improve the established Diversified processes., • As the primary interface to the client, the project manager develops a strong long-term relationship., • Managing the client relationship, including expectations, communications and satisfaction., • Coordinates and communicates., • Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up., • Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings., • Provides support and assistance to team members as needed in order help them be successful and get the job done., • Ensures appropriate and frequent communication between stakeholders. Resolves destructive conflict., • Designs, plans, and coordinates work teams with regard to AVE installation projects Assumes ownership of individual projects and assignments, • Establishes and maintains communication with Account Executives, Directors, installation technicians, subcontractors, clients, etc., • May be required to regularly lead a team on large projects., • Develops and communicates project updates as required., • Provides constant monitoring of labor, equipment and materials budgets., • Provides and/or directs technical and administrative support to project team members., • Develops and maintains all related project schedules., • Performs field verification of prospective work site. Documents all issues with site and keeps everyone informed of potential issues and solutions., • Coordinates all drawings and documentation between all internal and external stakeholders., • Facilitates and directs design reviews to assure proper documentation in the field. Coordinates all system programming and final checkout of systems. Provides punch-list of remaining tasks after substantial completion., • Contracts with contractors and other trades when necessary., • Monitors status of projects including cost, timing and staffing to ensure timely and accurate completion of projects., • Ensures quality and continuous improvement., • Coordinates training & turnover of projects to client, service department, & sales. Complexity: • Every project is different and every set of project stakeholders is different., • The PM needs to negotiate a very complex set of variables between system design, site conditions and a widely varying set of expectations with multiple stakeholders. The skill of communicating both verbally and in writing to manage all these variables takes a very high level of awareness, emotional intelligence and people management skills., • The PM is constantly managing the forces of change in every project environment. Balancing schedules, budgets, scope, quality and client satisfaction are a very complex set of variables. Decision Making Authority: • Takes full ownership of project., • Acts as the single point of responsibility and accountability for the project., • Ensures schedule performance, quality of solution delivered to client, and client, • satisfaction., • Manages and reports on the project's financials, including ensuring budget performance and profitability., • Ensures timely and correct billings to client., • Demonstrates proactivity, responsiveness, and follow through., • Communicates decision options to stakeholders and manages those decisions., • Manages a complex array of decisions at every point of the project but is rarely the sole decision maker. Physical Working Environment: Physical Demands: • The physical demands described here are representative of those that may be met by an employee., • The employee may be exposed to construction site conditions on a regular basis., • Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC., • Use of PPE is usually required on job sites., • The employee can typically spend at least 40% of their time on their feet and be required to mobile around the construction site., • The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 20 pounds in construction areas., • The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects., • Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision., • When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc. Travel: • Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence., • Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis. What You'll Bring: Education & Certifications: • Bachelor's degree required or equivalent professional experience, • (Technical, engineering, construction management, or business discipline preferred), • PMP certification required, • Advanced leadership or project management training preferred, • Industry certifications (AVIXA, broadcast, media systems) preferred Required Skills/Qualifications: • Minimum 5-8+ years of progressive project management experience, • Demonstrated success delivering complex, high-value projects, • Prior experience as a Project Manager required, • Strong preference for hands-on experience in:, • Installation, • Engineering, • Field leadership, • Proven ability to lead teams and manage customer relationships in high-pressure environments A project manager typically has these base skills. • Has a high level of both written and verbal communication skills., • Focused on clients and able to understand how they can use technology from Diversified to meet their business needs., • Approachable; works well on teams. Is a natural leader., • Delegates effectively., • Good at setting and managing people's expectations., • Personally organized, manages time well, and sets clear priorities. Sets an example for, • preparation, punctuality, and professional appearance., • Excellent at planning., • Forecasts and manages risks., • Problem solver who can remain effective in tense situations. What We Offer: Along with competitive compensation, you will be eligible for the following benefits: • Multiple medical plan options to suit your family's needs, • Dental (including orthodontic coverage) and vision plans, • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP), • Healthcare and Dependent Care Flexible Spending Accounts (FSA), • 401k with Employer Match, • Paid Time Off and Paid Holidays, • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services, • Commuter Benefits, • And much more To learn more about becoming part of the Diversified team, visit us at _or email us at careers@onediversified.com. Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered. If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact careers@onediversified.com so we can assist you. Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

About Diversified: Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across industries such as corporate, entertainment, sports, retail, and government. Our team partners with organizations around the world to create environments that connect people through technology. What to Expect: At Diversified, you'll work on exciting and complex projects with opportunities to grow your career. We offer a collaborative and flexible work environment, competitive pay and benefits, and a culture that values diversity, inclusion, and innovation. If you're ready to grow, create, and make an impact, Diversified is the place to do it. How You'll Contribute: A project manager (PM) is responsible for the scope, schedule, cost, quality and client satisfaction of a project throughout its entire lifecycle, from Initiating through Closing phases. However, the PM depends on the help of other people to perform most of the actual activities of the project. A project manager's role is primarily focused around written and verbal communication to all project stakeholders. The PM is responsible for overseeing and performing project management functions on all AVE projects, budgets and scopes. The PM will act as the person responsible on their assigned projects and have direct control over all project activities. Location: Greater Los Angeles area. What You'll Do: Daily activities include project communications, scheduling, task lists for technicians, managing deliverables from engineering, CAD and Programming and overseeing the completion of projects. The PM is responsible for completing systems integration projects on time, on budget and achieving high customer satisfaction from our customers. The majority of this employee's time will be spent managing projects and communicating with all project stakeholders. This person will be helping to constantly improve the established Diversified processes. As the primary interface to the client, the project manager develops a strong long-term relationship. He manages the client relationship, including expectations, communications and satisfaction. • Coordinates and communicates., • Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up., • Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings., • Provides support and assistance to team members as needed in order help them be successful and get the job done., • Ensures appropriate and frequent communication between stakeholders., • Resolves destructive conflict., • Designs, plans, and coordinates work teams with regard to AVE installation projects, • Assumes ownership of individual projects and assignments, • Establishes and maintains communication with Account Executives, Directors, installation technicians, subcontractors, clients, etc. • Develops and communicates project updates as required., • Provides constant monitoring of labor, equipment and materials budgets., • Provides and/or directs technical and administrative support to project team members., • Develops and maintains all related project schedules., • Performs field verification of prospective work site. Documents all issues with site and keeps everyone informed of potential issues and solutions., • Coordinates all drawings and documentation between all internal and external stakeholders., • Facilitates and directs design reviews to assure proper documentation in the field., • Coordinates all system programming and final checkout of systems. Provides punch-list of remaining tasks after substantial completion. • Contracts with contractors and other trades when necessary., • Monitors status of projects including cost, timing and staffing to ensure timely and accurate completion of projects. • Ensures quality and continuous improvement., • Coordinates training & turnover of projects to client, service department, & sales. Complexity: Every project is different and every set of project stakeholders is different. The PM needs to negotiate a very complex set of variables between system design, site conditions and a widely varying set of expectations with multiple stakeholders. The skill of communicating both verbally and in writing to manage all these variables takes a very high level of awareness, emotional intelligence and people management skills. The PM is constantly managing the forces of change in every project environment. Balancing schedules, budgets, scope, quality and client satisfaction are a very complex set of variables. Decision Making Authority: 1. Takes full ownership of project a. Acts as the single point of responsibility and accountability for the project. b. Ensures schedule performance, quality of solution delivered to client, and client satisfaction. c. Manages and reports on the project's financials, including ensuring budget performance and profitability. Ensures timely and correct billings to client. d. Demonstrates proactivity, responsiveness, and follow through. 1. Communicates decision options to stakeholders and manages those decisions., 2. Manages a complex array of decisions at every point of the project but is rarely the sole decision maker. Physical Working Environment: Physical Demands: The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 40% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 20 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc. Travel: Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis. What You'll Bring: Education/ Certifications: • Associates/Bachelors degree required and/or equivalent experience., • A PMP certification from the Project Management Institute is desired., • AVIXA CTS certification, • Other relevant certifications may be required or preferred based on the technology focus of the position. Required Skills/Qualifications: • A minimum of 3 years of experience as a project manager in commercial construction trades or AV project setting required., • Familiarity with audio/video systems installations., • Knowledgeable of low voltage electrical projects., • Strong verbal and written communication skills., • Supervisory and people skills., • The Project Manager shall have the ability and skills to diagnose and resolve complex technical, political and people related problems. A project manager typically has these base skills. 1. Has a high level of both written and verbal communication skills., 2. Focused on clients and able to understand how they can use technology from Diversified to meet their business needs. 1. Approachable; works well on teams. Is a natural leader., 2. Delegates effectively., 3. Good at setting and managing people's expectations., 4. Personally organized, manages time well, and sets clear priorities. Sets an example for preparation, punctuality, and professional appearance. 1. Excellent at planning., 2. Forecasts and manages risks., 3. Problem solver who can remain effective in tense situations. What We Offer: We believe great people deserve great benefits. In addition to competitive compensation, we offer a comprehensive benefits package designed to support your health, financial wellbeing, and work-life balance: • Multiple medical plan options to fit you and your family's needs, • HSA & HRA company contributions, • Dental coverage, including orthodontic benefits, and vision plans Company-paid benefits • Basic Life, AD&D, • Short-Term and Long-Term Disability insurance, • Employee Assistance Program (EAP), • Generous paid time off - 3 weeks PTO plus company holidays and floating holidays, • 401k with company match, • Paid maternity leave, • Healthcare and Dependent Care Flexible Spending Accounts (FSA), • A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services, • Commuter benefits, • And much more

About Diversified: Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What to Expect: At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you. As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion. IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED. How You'll Contribute: A project manager (PM) is responsible for the scope, schedule, cost, quality and client satisfaction of a project throughout its entire lifecycle, from Initiating through Closing phases. However, the PM depends on the help of other people to perform most of the actual activities of the project. A project manager's role is primarily focused around written and verbal communication to all project stakeholders. The PM is responsible for overseeing and performing project management functions on all AVE projects, budgets and scopes. The PM will act as the person responsible on their assigned projects and have direct control over all project activities. Location: Greater Los Angeles area. What You'll Do: Daily activities include project communications, scheduling, task lists for technicians, managing deliverables from engineering, CAD and Programming and overseeing the completion of projects. The PM is responsible for completing systems integration projects on time, on budget and achieving high customer satisfaction from our customers. The majority of this employee's time will be spent managing projects and communicating with all project stakeholders. This person will be helping to constantly improve the established Diversified processes. As the primary interface to the client, the project manager develops a strong long-term relationship. He manages the client relationship, including expectations, communications and satisfaction. • Coordinates and communicates., • Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up., • Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings., • Provides support and assistance to team members as needed in order help them be successful and get the job done., • Ensures appropriate and frequent communication between stakeholders., • Resolves destructive conflict., • Designs, plans, and coordinates work teams with regard to AVE installation projects, • Assumes ownership of individual projects and assignments, • Establishes and maintains communication with Account Executives, Directors, installation technicians, subcontractors, clients, etc. • Develops and communicates project updates as required., • Provides constant monitoring of labor, equipment and materials budgets., • Provides and/or directs technical and administrative support to project team members., • Develops and maintains all related project schedules., • Performs field verification of prospective work site. Documents all issues with site and keeps everyone informed of potential issues and solutions., • Coordinates all drawings and documentation between all internal and external stakeholders., • Facilitates and directs design reviews to assure proper documentation in the field., • Coordinates all system programming and final checkout of systems. Provides punch-list of remaining tasks after substantial completion. • Contracts with contractors and other trades when necessary., • Monitors status of projects including cost, timing and staffing to ensure timely and accurate completion of projects. • Ensures quality and continuous improvement., • Coordinates training & turnover of projects to client, service department, & sales. Complexity: Every project is different and every set of project stakeholders is different. The PM needs to negotiate a very complex set of variables between system design, site conditions and a widely varying set of expectations with multiple stakeholders. The skill of communicating both verbally and in writing to manage all these variables takes a very high level of awareness, emotional intelligence and people management skills. The PM is constantly managing the forces of change in every project environment. Balancing schedules, budgets, scope, quality and client satisfaction are a very complex set of variables. Decision Making Authority: 1. Takes full ownership of project a. Acts as the single point of responsibility and accountability for the project. b. Ensures schedule performance, quality of solution delivered to client, and client satisfaction. c. Manages and reports on the project's financials, including ensuring budget performance and profitability. Ensures timely and correct billings to client. d. Demonstrates proactivity, responsiveness, and follow through. 1. Communicates decision options to stakeholders and manages those decisions., 2. Manages a complex array of decisions at every point of the project but is rarely the sole decision maker. Physical Working Environment: Physical Demands: The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 40% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 20 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc. Travel: Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis. What You'll Bring: Education/ Certifications: • Associates/Bachelors degree required and/or equivalent experience., • A PMP certification from the Project Management Institute is desired., • AVIXA CTS certification, • Other relevant certifications may be required or preferred based on the technology focus of the position. Required Skills/Qualifications: • A minimum of 3 years of experience as a project manager in commercial construction trades and settings is required., • Familiarity with audio/video systems installations., • Knowledgeable of low voltage electrical projects., • Strong verbal and written communication skills., • Supervisory and people skills., • The Project Manager shall have the ability and skills to diagnose and resolve complex technical, political and people related problems. A project manager typically has these base skills. 1. Has a high level of both written and verbal communication skills., 2. Focused on clients and able to understand how they can use technology from Diversified to meet their business needs. 1. Approachable; works well on teams. Is a natural leader., 2. Delegates effectively., 3. Good at setting and managing people's expectations., 4. Personally organized, manages time well, and sets clear priorities. Sets an example for preparation, punctuality, and professional appearance. 1. Excellent at planning., 2. Forecasts and manages risks., 3. Problem solver who can remain effective in tense situations. What We Offer: Along with competitive compensation, you will be eligible for the following benefits: • Multiple medical plan options to suit your family's needs, • Dental (including orthodontic coverage) and vision plans, • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP), • Healthcare and Dependent Care Flexible Spending Accounts (FSA), • 401k with Employer Match, • Paid Time Off and Paid Holidays, • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services, • Commuter Benefits, • And much more To learn more about becoming part of the Diversified team, visit us at _or email us at careers@onediversified.com. Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered. If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact careers@onediversified.com so we can assist you. Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

About Diversified: Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What to Expect: At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you. As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion. IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED. How You'll Contribute: The Senior Installation Technician is responsible for performing a wide variety of installation duties on technology projects for our clients. This position is the key field position for the bulk of the actual work that gets done in our clients' buildings. The install tech needs to coordinate with project management, field superintendents and others to fully understand their role on specific projects. They interpret our drawing packages to create the basis of the finished systems. This installation can include displays, projectors, loudspeakers, microphones, equipment racks, etc. The Senior Tech will be responsible for our most complex system designs, will mentor other technicians and set the example in all aspects of the job. What You'll Do: • Possess all skills from Install Tech and Associate Fabrication Tech job descriptions, • Leads and delegates tasks to install crews, subcontractors, and union trades. May be required to regularly lead a team on large projects, • Verifies all work complies with Diversified's and clients QC standards. Oversee field operations in situations without a dedicated on-site superintendent, • Physical installation of a wide variety of technology into a wide variety of locations, • Execute a variety of cabling terminations for wire and connector types including verifying crew terminations to our standards, • Support the preparation of equipment racks for staging of equipment wire lacing including installation of power strips, grounding bars, jack-fields, etc., • Able to read and understand functional design drawings and cable riser diagrams, • Able to perform mounting of base build equipment such as monitor mounts, ceiling speakers, microphones and projectors, • Provide a consistent level of technical performance as well as flexibility in work schedule. This position requires periodic overtime and may require overtime and weekend work for extended periods to meet client deadlines, • Able to complete assignments in accordance with or better than established task durations as well as estimate task durations to meet assigned deadlines. Provides daily feedback to field site supervisor and/or direct manager, • Able to build and wire custom panels from engineering drawings, • Advanced Fiber optic cable handling, installation termination, repair and testing., • Generate cable labels and manage all wire listing activities for cable labels per our standards, • Responsible for tracking and maintaining their toolkit, company vehicles and installation materials inventories. Keep clean, orderly and well documented. Maintain an on-site job box when applicable, • Responsible for checking in drop shipped items and maintaining on-site materials needed by the crew. Working with the PM to assure timely delivery of on-site equipment and materials, • Responsible for tracking and maintaining their personal licenses, certifications and qualifications. (Some states have specific requirement in this area), • Maintain daily record of time worked on specific projects for timesheet entry as well as an employee/contractor information log to share with management. Complexity: This level of technician will be responsible for performing tasks on clients' job sites with no supervision. This position is responsible for the coordination with clients, contractors and subcontractors. This position will be the key and only senior field supervisor in many situations and will be responsible for delegating work, monitoring others work and communicating with key stakeholders on behalf of the PM. This position requires the highest level of technical and people skills. Decision Making Authority: This position is often alone on the job sites and requires making good judgement about decisions that need to be made. In general, the project manager and a site supervisor are available to answer questions. This position is independent and will need to make onsite decisions on behalf of the PM. This position requires good diplomacy in working with our clients and other key stakeholders on the job sites. Physical Demands: The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 50% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc. Travel: Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2-hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis. Safety: • Maintain and wear appropriate PPE as the job and tasks require it., • Ensure hazards are addressed and rectified in a timely manner. What You'll Bring: Education & Certifications: • High school or GED equal., • Associates/Bachelors degree required and/or equivalent experience., • AVIXA CTS Certification is required., • OSHA 30 Certificate required. Required Skills/Qualifications: • Five or more years as an installation technician or related industry experience., • Familiarity with a wide range of audio, video and networking equipment, • Knowledgeable of low voltage electrical concepts, • Possess advanced carpentry and/or installation skills, • Proficient use and safety with power tools, • Good verbal communication skills and good customer service skills., • Ability to diagnose, troubleshoot and resolve technical problems, • Must have a valid driver's license and adhere to our insurance requirements Desired Skills/Qualifications: • Experienced with LED Video Walls and Builds (Planar, Samsung, Christies, Unilumin, Multi Taction) Required, • Experienced with leading or managing a team or project, • AVIXA CTS-I Certification is highly desired., • Other relevant certifications may be required or preferred based on the technology focus of the position. What We Offer: Along with competitive compensation, you will be eligible for the following benefits: • Multiple medical plan options to suit your family's needs, • Dental (including orthodontic coverage) and vision plans, • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP), • Healthcare and Dependent Care Flexible Spending Accounts (FSA), • 401k with Employer Match, • Paid Time Off and Paid Holidays, • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services, • Commuter Benefits, • And much more To learn more about becoming part of the Diversified team, visit us at _or email us at careers@onediversified.com. Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered. If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact careers@onediversified.com so we can assist you. Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

About Diversified: Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What to Expect: At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you. As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion. IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED. How You'll Contribute: Project manager (PM) is responsible for the scope, schedule, cost, quality and client satisfaction of a project throughout its entire lifecycle, from Initiating through Closing phases. However, the PM depends on the help of other people to perform most of the actual activities of the project. A project manager's role is primarily focused around written and verbal communication to all project stakeholders. The PM is responsible for overseeing, and performing project management functions on all M&E projects, budgets and scopes. The PM will act as the person responsible on their assigned projects and have direct control over all project activities. What You'll Do: Primary Duties and Responsibilities: • Daily activities include project communications, scheduling, task lists for technicians, managing deliverables from engineering, CAD and Programming and overseeing the completion of projects. The PM isresponsible for completing systems integration projects on time, on budget and achieving high customer satisfaction from our customers. The majority of this employee's time will be spent managing projects and communicating with all project stakeholders. This person will be helping to constantly improve the established Diversified processes., • As the primary interface to the client, the project manager develops a strong long-term relationship. He manages the client relationship, including expectations, communications and satisfaction., • Coordinates and communicates., • Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up., • Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings., • Provides support and assistance to team members as needed in order help them be successful and get the job done., • Ensures appropriate and frequent communication between stakeholders. Resolves destructive conflict., • Designs, plans, and coordinates work teams with regard to M&E installation projects., • Assumes ownership of individual projects and assignments., • Establishes and maintains communication with Account Executives, Directors, installation technicians, subcontractors, clients, etc., • Develops and communicates project updates as required., • Provides constant monitoring of labor, equipment and materials budgets., • Provides and/or directs technical and administrative support to project team members., • Develops and maintains all related project schedules., • Performs field verification of prospective work site. Documents all issues with site and keeps everyone informed of potential issues and solutions., • Coordinates all drawings and documentation between all internal and external stakeholders., • Facilitates and directs design reviews to assure proper documentation in the field., • Coordinates all system programming and final checkout of systems. Provides punch-list of remaining tasks after substantial completion., • Contracts with contractors and other trades when necessary., • Monitors status of projects including cost, timing and staffing to ensure timely and accurate completion of projects., • Ensures quality and continuous improvement., • Coordinates training & turnover of projects to client, service department, & sales. Complexity: • Every project is different, and every set of project stakeholders is different. ThePM needs to negotiate a very complex set of variables between system design, site conditions and a widely varying set of expectations with multiple stakeholders. The skill of communicating both verbally and in writing to manage all these variables takes a very high level of awareness, emotional intelligence and people management skills. The PM is constantly managing the forces of change in every project environment. Balancing schedules, budgets, scope, quality and client satisfaction are a very complex set of variables. Decision Making Authority: • Takes full ownership of project., • Acts as thesingle point of responsibility and accountability for the project., • Ensures schedule performance, quality of solution delivered to client, and client satisfaction., • Manages and reports on the project's financials, including ensuring budget performance and profitability.Ensures timely and correct billings to client., • Demonstrates proactivity, responsiveness, and follow through., • Communicates decision options to stakeholders and manages those decisions., • Manages a complex array of decisions at every point of the project but is rarely the sole decision maker. Physical Working Environment: Physical Demands: • The physical demands described here are representative of those that may be met by an employee., • The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites., • The employee can typically spend at least 40% of their time on their feet and be required to mobile around the construction site., • The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 20 pounds in construction areas., • The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision., • When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc. Travel: Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis. What You'll Bring: Education/Certifications: • A PMP certification from the Project Management Institute is desired., • Other relevant certifications may be required or preferred based on the technology focus of the position. Required Skills/Qualifications: • A minimum of3+ years of experience as a project manager in broadcast / audio visual system installations., • Knowledgeable of low voltage electrical projects., • Strong verbal and written communication skills., • Supervisory and people skills., • The Project Manager shall have the ability and skills to diagnose and resolve complex technical, political, and people related problems., • A project manager typically has these base skills., • Has a high level of both written and verbal communication skills., • Focused on clients and able to understand how they can use technologyfrom Diversified to meet their business needs., • Approachable; works well on teams. Is a natural leader., • Delegates effectively., • Good at setting and managing people's expectations., • Personally organized, manages time well, and sets clear priorities., • Sets an example for preparation, punctuality, and professional appearance., • Excellent at planning., • Forecasts and manages risks., • Problem solver who can remain effective in tense situations. What We Offer: Along with competitive compensation, you will be eligible for the following benefits: • Multiple medical plan options to suit your family's needs, • Dental (including orthodontic coverage) and vision plans, • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP), • Healthcare and Dependent Care Flexible Spending Accounts (FSA), • 401k with Employer Match, • Paid Time Off and Paid Holidays, • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services, • Commuter Benefits, • And much more To learn more about becoming part of the Diversified team, visit us at _or email us at careers@onediversified.com. Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered. If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact careers@onediversified.com so we can assist you. Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Job Title: Manager, Vendor Outsourcing Location: Parsippany, NJ (HM Site); Foster City, CA; Santa Monica, CA Duration: 12 months Hybrid: Onsite 3 days a week - T/W/Th Note: Also considering remote candidates Functional Area: Development Operations, Vendor Outsourcing Position Type: Full Time Equivalent Department: Vendor Outsourcing Client is a research-based biopharmaceutical company founded in 1987. Together we deliver life-saving therapies to patients in need. With the commitment and drive you bring to the workplace every day, you will be part of a team that is changing the world and helping millions of people live healthier, more fulfilling lives. Our worldwide staff is a close community where you can see the tangible results of your contributions, where every individual matters, and everyone has a chance to enhance their skills through ongoing development. As part of our rapidly growing science-driven organization, colleagues at client are revolutionizing healthcare by bringing urgently needed medicines to patients in the areas of Virology, Inflammation and Oncology conditions. We are proud to have some of the most talented colleagues from across the research, healthcare, pharmaceutical, biotechnology & business sectors, working together and supporting each other to help make a real difference to the lives of patients. Client is currently seeking an industry leader for Manager, Vendor Outsourcing within our Development Business Operations department. The Manager will have the opportunity to lead sourcing and contracting for full service CRO contracts within Oncology. This position will be responsible to develop and maintain sourcing plans, as well as sourcing events and contracting in a clinical research environment. This role will be responsible for the sourcing, contracting, including, facilitating vendor selection, RFI, RFP, contracting, and qualification with a focus on CRO services outsourced in support of client clinical trials. The core responsibilities and skills required for this position include but is not limited to: Delivery Excellence • Is an expert in contract management and had a history of implementing and executing category roadmaps and sourcing plans, • Develops global clinical development vendor strategy for a program or therapeutic areas, • Manages contract and sourcing activities for clinical development programs providing consistent customer service and delivering quantitative value through cost savings and transformation/innovation, • Manages the contract negotiation process across the entire life cycle including RFI, vendor identification, RFP, vendor selection decision, contracting negotiation, performance monitoring, change orders, and ensures proper closeout of agreements to maximize contract value and achieve target savings, • Ensure the vendor selection process is compliant by managing risks, • Partners with other functions such as Compliance, Legal and Regulatory as necessary, • Collaborates with internal customers in vendor bidding and proposal development (RFP creation and analysis), • Partners with internal customers to develop study specifications and leverages benchmarking tools as appropriate, • Translates business requirements into vendor capabilities and develops recommendations for vendor selection for a program or therapeutic area, • Is an SME in resolving complex issues relating to contract negotiation and management?, • Oversees the identification, selection and management of global external service providers, • Leads Vendor bid defense meetings, • Manages the contract negotiation process for complex or high value contracts, • Demonstrates strong understanding of regulatory and legal issues pertinent to clinical development, • Is project focused and works with a sense of urgency Strategic Thinking • Ability to understand, analyze and develop recommendations from multiple complex sources such as financial and operational perspectives, • Influence vendor selection with stakeholders at the project team level Innovation • Identifies, develops, and deploys best practices in vendor selection, cost containment, and category management practices, • Leverages prior experience with external benchmarking, industry best practices, and technology for continuous improvement Problem Solving • Takes ownership of issues from problem identification to successful resolution, testing recommendations for reasonableness, • Triages study-level vendor management issues; escalates high-risk issues to appropriate stakeholders, • Translates trends in operational and systematic issues and develops solutions with sustainability in mind to ensure roadblocks are removed during study start-up Influence and Partnership • Engage with study team leadership to drive sourcing strategy, compliance, and continued partnership, • Exhibits competency in regularly establishing relationships with internal and external cross functional teams, such as clinical operations, legal, finance, compliance, • Partners with internal stakeholders working on contracts in resolving complex issues relating to contract negotiation or management, • Manages study level vendor relationships in conjunction with Clinical Operations Decision Making • Delivers value by developing business solutions by translating requirements into effective sourcing solutions, contractual terms and process improvements, • Asks probing questions to uncover business needs and recommends solutions (e.g., negotiating timelines while maintaining standards), • Demonstrated ability to make critical decisions related to clinical vendor agreement negotiations and escalations, • Consolidates data across functions according to business requirements and recommends vendors to senior leadership for endorsement, • Resolves vendor project management issues (e.g., operational challenges including scoping issues) by identifying and addressing deviations from established protocols, • Identifies operational and systematic issues, including frequency and escalates to the appropriate level Communication • Excellent communication skills and comfort level interacting with internal and external teams across all levels, including regular interface with stakeholders and leadership team members, • As necessary, trains internal stakeholders in contract budgeting, development, and administration Capabilities and Requirements • Experience in providing thought leadership and consistent customer service, • Expertise in the end-to-end sourcing and contracting process, including RFx, contract negotiation and change order management, • Demonstrates an in-depth knowledge of the clinical research process and the regulatory environment across functions, • Demonstrated leadership skills while working in fast paced and changing environment, • Financial acumen to review, analyze and understand cost drivers of complex budgets, • Legal, clinical operations and regulatory acumen Knowledge, Experience and Skills: • Relevant experience with a BA or MS in a relevant discipline, • MBA or JD preferred, • PMP/CPSM certification or equivalent a plus, • 5+ years of relevant experience

Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environment Qualities We Value • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not required Qualifications • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North America Responsibilities • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

Job DescriptionDescription: Job Description: Account Executive – SaaS Retail Software Location: Fully Remote (with annual team events) Reports To: Sales Manager Salary Range: $50-70K Celerant Technology Corp. is a leading provider of state-of-the-art multichannel retail software; enabling retailers of all verticals to more efficiently and effectively maintain operations and increase profitability. Our advanced software manages all channels of retail through one system with real-time inventory visibility, allowing retailers to better serve customers in stores, online and on-the-go. Celerant Technology is a successful software company that is rapidly expanding. The main headquarters are located in Iselin, New Jersey, with additional offices in Atlanta, GA Westminster, CA, and Texas. Celerant offers a few different all-in-one systems, including Stratus Retail and Retail Star provided by CAM Commerce. All sales, marketing, development, quality assurance, project planning/implementation, training and technical support are completed in-house. For more information, visit us at www.celerant.com About the Role: We are looking for a dedicated and client-focused Account Executive to manage and nurture relationships with our retail clients. This role is ideal for someone who thrives on building trust, delivering value, and driving growth through upselling and cross-selling. As an Account Executive, you will oversee a portfolio of 100-150 existing retail clients, serving as their primary point of contact. Your mission is to ensure client satisfaction, act as a trusted liaison between the client and our internal teams, and help clients maximize the value of our SaaS retail software solutions through education and upselling. Key Responsibilities: • Client Relationship Management:, • Build and maintain strong, long-term relationships with assigned retail clients., • Act as the primary liaison between clients and internal departments, ensuring clear communication and timely resolution of issues or requests., • Proactively engage with clients to understand their needs, challenges, and goals, positioning yourself as a trusted advisor., • Education & Upselling:, • Educate clients on the full range of our SaaS retail software offerings, including point-of-sale systems, eCommerce platforms, and digital marketing tools., • Identify opportunities to upsell additional services or features that align with clients’ business objectives., • Deliver tailored recommendations and product demonstrations to showcase how additional solutions can drive client success., • Client Advocacy:, • Act as a voice for the client within the company, advocating for their needs and ensuring they receive exceptional service., • Collaborate with sales, customer support, and product teams to address client concerns and implement solutions efficiently., • Retention & Growth:, • Monitor client satisfaction and retention metrics, taking proactive steps to address potential churn risks., • Consistently achieve or exceed upsell and client satisfaction targets., • Team Collaboration:, • Participate in annual team weeks with the account executive team, as well as sales and marketing teams, to align on goals, strategies, and best practices., • Contribute insights and feedback from clients to help refine and improve our products and services. Qualifications: • Proven experience in account management, client success, or a similar role, preferably within the SaaS or retail technology industry., • Exceptional interpersonal and communication skills, with a talent for building trust and rapport., • Strong organizational and time-management skills, capable of managing a large client portfolio effectively., • Experience educating clients on technical solutions and identifying upsell opportunities., • Tech-savvy and comfortable using CRM tools (e.g., HubSpot) and communication platforms., • Self-motivated and results-driven, with a passion for delivering exceptional client experiences., • Ability to work effectively in a fully remote environment. Preferred Experience: • Background in SaaS, technology, or retail., • Familiarity with retail software solutions such as POS systems, eCommerce platforms, and digital marketing tools. Why Join Us? At our company, we believe in empowering businesses with innovative retail software solutions. As an Account Executive, you’ll play a crucial role in helping clients succeed while contributing to the growth of a forward-thinking company. Join a supportive, collaborative team environment with opportunities for professional development and a chance to make a real impact. To learn more about our company, please visit: https://www.celerant.com/company-culture/ Application Process: If you are passionate about client success and driving growth through education and relationship-building, we’d love to hear from you! Apply today with your resume and a brief cover letter highlighting your relevant experience. Requirements:

Job DescriptionSumitomo Electric Interconnect Products, Inc. (SEIP) is seeking an Eastern Regional Sales Manager. The Regional Sales Manager is responsible for managing all sales activities for SEIP products within an assigned territory. This role leads sales representatives and distributors, supports key customers, develops sales strategies, and works cross-functionally to grow profitable business while delivering excellent customer support. This position reports to the Director of Sales. This is a remote position, with preferred location in the Eastern U.S. near a main airport hub. Job Duties and Responsibilities • Manage all aspects of regional sales activities for assigned territory, • Lead, coordinate, and support Sales Representatives and Distributors on behalf of SEIP, • Serve as the primary management and technical interface with end-user and OEM customers, • Promote effective application of SEIP products by presenting specifications, features, and technical solutions, • Allocate on-site time appropriately with Sales Representatives, Distributors, and end-users, • Develop and maintain strong internal relationships across SEIP departments to support customers and drive results, • Coordinate customer issue resolution and problem-solving efforts, • Identify, develop, and secure new business opportunities that support profitable growth, • Partner with Executive Management, Customer Support, Product Management, Materials, and Finance to improve service levels, • Support distributor training programs, incentive initiatives, and sales meetings, • Collaborate with Sales Representatives and Distributors to develop regional sales strategies, forecasts, and budgets, • Prepare and present quarterly forecasts, budgets, and recommendations for SEIP management reviews, • Generate monthly sales and forecast reports by distributor, sales representative, and region, • Stay current on SEIP products, processes, applications, and new offerings, • Provide ongoing technical training to customers and sales partners, • Travel extensively within the assigned territory and attend SEIP meetings as required Qualifications, • Minimum of five (5) years of outside OEM or Distributor Sales Management experience, • Experience in electronics, electrical, and/or aerospace industries required, • Strong technical background combined with solid business acumen, • Excellent verbal and written communication skills, including technical presentations, • Proficiency with Microsoft Office applications, • Strong analytical skills with the ability to evaluate complex opportunities and present findings to management, • Proven ability to work effectively with all levels of management, both internally and externally, • Prior supervisory or sales leadership experience preferred, • The ability and availability to travel extensively locally, nationally, and internationally.The base salary range for this position is $135,000.00 to $155,000.00 annually. Compensation may vary depending on a number of factors, including a candidate’s experience, qualifications, skills, competencies and location. Base pay is one part of the total compensation and benefits package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives. About Sumitomo Electric Interconnect Products, Inc. Sumitomo Electric Interconnect Products, Inc. (SEIP) was founded in 1985 as sales and marketing company. The company was originally formed to sell products made by Sumitomo Electric Industries, Ltd. In Japan to North American customers. SEIP is an independent U.S. company and is a wholly owned subsidiary of Sumitomo Electric Fine Polymer (SFP). In 1996, SEIP began US production by building a new manufacturing site in San Marcos, CA. SEIP produces, markets, and sells products based upon heat-shrinkable plastics technology. We supply products to a diverse range of customers in a variety of industries. These include automotive, aerospace, appliance, communications, electronics, medical, and transit industries to name a few. To learn more about SEIP, please visit https://www.seipusa.com. About Sumitomo Electric Group Sumitomo Electric Industries, Ltd. is a recognized global technology leader with over 280,000 employees working at around 400 group companies in 40 countries. Building on more than 120 years of innovation, today Sumitomo Electric is engaged in diversified business activities that support people’s daily lives and industries in five business segments: automotive, infocommunications, electronics, environment & energy, and industrial materials. To learn more about Sumitomo Electric, please visit https://sumitomoelectric.com and our YouTube Channel (https://www.youtube.com/user/SumitomoElectric/). Follow us on LinkedIn (https://www.linkedin.com/company/sumitomo-electric).

Job Description Company Description Salary Range: $60,000 to $70,000 Annually GRM Information Management Services is a leading provider of lifecycle records and information management solutions. The company continues to demonstrate technological leadership by bringing proprietary innovation and new levels of cost efficiency to document storage, digital/electronic document management, data protection and certified destruction clients. Fully integrated products and services include: eAccess remote inventory control, the Cloud-based Online Record Center, business process workflow automation, a blended paper to digital solution. GRM’s full service capabilities are available in major markets throughout the U.S., including Atlanta, Baltimore, Boston, Chicago, Houston, Indianapolis, Los Angeles, Miami, New York/New Jersey, Philadelphia, San Francisco, and Washington, D.C. Job Description GRM Information Management Services is now hiring an experienced Account Manager for our Jersey City NJ office. The primary responsibility is to maximize the sales of our services in NYC area to new customers and prospects. These services include: Document Storage , Electronic Document Management Solutions, Data Storage, Pathology Storage and Shredding . Other key responsibilities include: • Manage and upselling to assigned client base, • Lead generation and prospecting activities to maintain required pipeline of prospect accounts, • Qualify, research, track and develop leads into viable opportunities, • Effectively articulate the GRM value proposition to multiple organizational levels, • Develop strong business cases, proposals and presentations for sales opportunities, • Negotiate the terms of agreements and close sales, • Maintain a strong knowledge of the industry, trends, technology, competitive offerings, and customer requirements, and provide informed feedback to the company, • Participation in professional organizations (sales, marketing, industry associations) Requirements Desired Skills & Experience • Minimum of 5 years of consultative sales experience selling document storage and electronic document management solutions., • A strong hunter mentality -- the ability to prospect and sell into new account opportunities, • Driven to succeed and excel, with a passion and enthusiasm for the business, • Excels in an entrepreneurial atmosphere with constant change, • Technical awareness -- can confidently converse with C-level contacts, • Strong relationship building skills., • Proven record of exceeding quota in previous positions, • Demonstrated ability to win competitive account sales, • Excellent written and oral communication skills Benefits: • Health insurance, • Dental and vision coverage, • Paid time off (vacation/personal/sick/holidays), • Life insurance, • Retirement benefits (e.g., 401k) GRM does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided on the basis of qualifications, merit, and business need.

Job Description Who we are: What are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Customer Service & Sales Associates to accomplish what they set out to do. Welcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Customer Service & Sales Associate team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest. What we do: Riverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run. We are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team! Customer Service & Sales Associate Expectations: • Help local business owners save money on their credit card processing!, • Prospect leads thru a combination of warm leads and referrals, • Attend appointments set by marketing and pitch Riverside’s products and services, • Follow Riverside’s proven sales methods to negotiate and close new deals, • Check in with National Sales Managers for support in closing new accounts and to receive additional training, • Follow up with leads and move them thru the sales funnel, • Attend ongoing trainings to enhance sales skills, • Attend AM conference calls to learn about daily bonuses and prizes, • Remote work - from home (10%) and field sales work (90%) Customer Service & Sales Associate Qualifications`: Looking for sales Candidates who are self driven, upbeat and outgoing. We are hiring immediately for team players who are willing to learn! • Customer service background (preferred), • Self driven, upbeat, outgoing individuals!, • All levels of sales experience accepted, some sales experience preferred but not required!, • Ability to network/self-market to gain self-generated leads., • We are looking for those with great time management, positive mindset, communication, and integrity; we can teach you the rest! Customer Service & Sales Associate Position Perks: There is extensive training for the Customer Service & Sales Associate position. Riverside's National Sales Managers are also there to guide you during appointments and in reviews. Our motto is Together We Rise so we strive to help you be the best so we can all succeed together • 1099 Sales Associates are commission based with uncapped earnings!, • YOU create your own schedule., • Weekly draw available., • Residual Income., • Recruiting bonuses & Referral Program, • Train from home over video conference calls., • Remote meetings/conference calls from home and field sales work., • Production bonuses earned weekly., • $75k-95k earned yearly, with top performers making 100k +., • Travel expenses compensated., • Advancement opportunities to Territory Manager and National Sales Manager., • Gas reimbursement. Riverside Payments encourages applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. Riverside Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national original, age, disability or genetics. In addition to federal law requirements, Riverside Payments complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Company DescriptionWho we are: What are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Account Executives to accomplish what they set out to do. Welcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Account Executive team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest. What we do: Riverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run. We are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team!Who we are:\r\n\r\nWhat are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Account Executives to accomplish what they set out to do.\r\n\r\nWelcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Account Executive team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest.\r\n\r\nWhat we do:\r\n\r\nRiverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run.\r\n\r\nWe are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team!

Job DescriptionWe’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate. About This Role: Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone! What you’ll do:Customer Service: • Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session., • Ensure customer's safety and comfort and smooth flow of customer care., • Provide confident, clear, and professional communication with clients throughout their entire piercing experience., • Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience., • Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being., • Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice., • Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards., • Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety., • Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. Studio Support:, • Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere., • Flexibility to fill shifts as needed., • May mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions., • Stay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.Inventory and Supplies:, • Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs., • Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.Studio Operations:, • Follow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.Sales:, • Ensure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales., • Educate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.Reporting and Communication:, • Quickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.What you bring to the table:, • Required Certifications: Active RN or LPN/LVN License., • Applicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws., • Professional and engaging customer care approach., • Warm, friendly, team player with an entrepreneurial spirit., • Excited to create celebratory, memorable experiences for our customers., • Skilled in providing both technical and non-technical information to customers and community members., • Interest in working in a retail environment with sales goals., • Obsessive attention to detail., • Availability to work a flexible schedule, including during peak times such as holidays and weekends., • Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus., • Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.Nurse Benefits & Perks:, • Compensation: $28-53 per hour, consisting of $28 an hour base wage plus an estimated $25 per hour in tips once fully trained!, • While Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location., • Ongoing training and career pathways to grow your nursing career at Rowan., • Paid accrued Vacation and Sick Time for full-time employees., • Medical/Dental/Vision Health Plans for full time employees., • Employee Assistance Program (EAP) Resources., • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!, • Team Member Referral Bonus plan for Studio positions.Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. Check us out on CNBC's How I Made ItCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com) How Rowan Has Created a New Pathway for Nurses Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply! Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionBuilding A Brand Starts With Our Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at www.firstagency.com Location: Jersey City, NJ / Hybrid (3 days in office, subject to change at any time), must reside in tri state area to commute to work. What You Would Get To Do: The Associate Event Technology Manager supports the delivery and execution of event technology solutions, including registration websites, event platforms, and data management, working closely with clients and internal event delivery teams. The role is responsible for building, configuring, and supporting event technology platforms, managing event databases, and producing accurate reporting using advanced Microsoft Excel skills. This position also provides technology and coordination support for live events and meetings as required, helping to ensure event technology is implemented effectively and contributes to a smooth overall event experience. Domestic and/or international travel may be required with this role. Your Contributions • Lead the end-to-end implementation and project management of event registration websites, mobile apps, and related event technology platforms for assigned events, from initial setup through live execution and post-event closeout., • Act as a primary point of contact for clients on event technology matters, maintaining direct communication and confidently representing the agency's technical expertise. Provide informed recommendations on platform selection, attendee experience design, and implementation approaches based on event objectives., • Configure, test, and execute event technology systems, balancing multiple concurrent projects while managing timelines, dependencies, and deliverables across internal teams, vendors, and clients., • Proactively troubleshoot and resolve technical issues, both remotely and onsite, exercising sound judgment to address challenges without the need for constant senior escalation., • During live events, serve as the lead onsite Event Technology representative when assigned, overseeing registration desk operations, system performance, and onsite troubleshooting, and directing supporting team members as required to ensure seamless delivery., • Manage all technology-related client communications, including save-the-dates, invitations, registration process, confirmations, post-event surveys, and system-driven attendee communications., • Oversee database and list management, ensuring accuracy, consistency, compliance, and effective segmentation. Produce registration reports, year-on-year comparisons, attendance insights, and event analytics to support decision-making., • Coordinate the production and execution of technology-enabled event materials such as name badges, tent cards, place cards, signage, agendas, confirmations, and departure notices, where applicable., • Partner closely with Event Delivery, Production, and Content teams to ensure event technology is fully integrated into overall programme logistics and onsite operations., • Contribute to budget development support by gathering and validating technology-related costs, liaising with vendors, identifying cost efficiencies or value-add opportunities, and supporting post-event reconciliation and follow-up. While not a direct budget owner, inputs materially inform budget and resourcing decisions., • Design and support registration desk flow and onsite setup, ensuring efficient attendee check-in experiences and operational readiness., • Create and distribute post event client surveys, • Maintain comprehensive event documentation, files, and records in line with standard operating procedures, compliance requirements, and audit standards, ensuring continuity across teams and projects., • Actively contribute to the continuous improvement of the Event Technology function by sharing learnings, communicating platform or vendor updates, and recommending process improvements or best practices that enhance consistency and quality across the team., • Accurately track and record time spent on projects to ensure transparency, resource planning, and commercial accuracy. What We Are Looking For • Bachelor's Degree preferred, • 2-4+ years of experience in Attendee Data Management and Event Technology, including entry level meeting planning and coordination with registration and event technology, • Advanced proficiency in Microsoft Office, with a strong emphasis on Excel (including functions such as VLOOKUP) and working knowledge of PowerPoint., • Proficiency with event registration platforms such as Cvent, Splash, Certain, Aventri, Eventbrite, or similar systems., • Experience with virtual meeting and event platforms including Zoom, WebEx, Intrado, GlobalMeet/TalkPoint, SpotMe, Concise Chime, or comparable technologies., • Working knowledge of integrating customer relationship management tools (e.g., Marketo, Salesforce, DealCloud) with event registration and management platforms., • General knowledge of HTML and CSS is a plus; additional programming or scripting experience is advantageous but not required., • Strong project management skills, with the ability to manage multiple projects and competing priorities simultaneously., • Clear, professional written and verbal communication skills, with the ability to engage effectively with clients, vendors, and internal teams., • Client-focused, adaptable, and approachable, with the ability to adjust communication style to meet varying client needs and working environments., • Motivated self-starter with the ability to follow direction, work independently, and apply innovative thinking when solving problems., • Awareness of industry suppliers, emerging technologies, and best practices within event technology., • Flexible and willing to work outside standard business hours, including evenings and weekends, and to travel or provide remote support for live events as required., • 20%-40% Travel Requirement, • Very good communication and social skills At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $60,000 to $82,000. This role is also eligible for an annual discretionary bonus. Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-SD1 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionJob Title:Business Development Manager – Staffing & Recruiting (Light Industrial, IT, Healthcare, Accounting & Finance, Hospitality, Corporate Services) Reports To: Director of Business Development / VP of Sales Location: Remote / Hybrid Position Type: Full-time / Exempt Salary: $85,000 per year + performance based commission + Bonus About Us:Strike Force Staffing is a leading staffing and recruiting agency providing tailored workforce solutions across Light Industrial, IT, Healthcare, Accounting & Finance, Hospitality, and Corporate Services. We pride ourselves on delivering top talent to meet the critical needs of our clients. We are seeking a high-performing Business Development Manager (BDM) to drive growth and strengthen client partnerships in these sectors.Position Summary:The BDM is responsible for generating new business and managing client relationships within one or more of our key sectors: Light Industrial, IT, Healthcare, Accounting & Finance, Hospitality, or Corporate Services. This role involves the full sales cycle, from prospecting to contract negotiation, working closely with recruiters to ensure top-tier delivery.Key Responsibilities: • Identify, pursue, and secure new client accounts within target industries through prospecting, networking, referrals, and strategic outreach., • Develop and execute sales strategies tailored to sector-specific client needs., • Build relationships with decision-makers (e.g., hiring managers, HR, department heads, executives)., • Conduct needs analyses and craft customized staffing solutions (temporary, temp-to-perm, direct hire)., • Negotiate terms, pricing, and service agreements in alignment with company goals., • Partner with recruiters to ensure seamless client service and talent delivery., • Track pipeline, forecast revenue, and report activity using the CRM., • Represent the company at industry events, conferences, and trade shows.Requirements:Education:, • Bachelor’s degree preferred (business, marketing, human resources, or related field) or equivalent work experience.Experience:, • 3+ years of B2B sales or business development experience in staffing, recruiting, or workforce solutions., • Demonstrated success selling staffing services in at least one of the following:, • Light Industrial (e.g., warehouse, manufacturing, distribution), • IT (e.g., software development, infrastructure, support), • Healthcare (e.g., clinical, allied health, administrative support), • Accounting & Finance (e.g., CPAs, financial analysts, AR/AP), • Hospitality (e.g., food service, housekeeping, front desk), • Corporate Services (e.g., administrative, customer service, call centers), • Strong knowledge of contingent labor, direct hire, and workforce management models., • Experience managing the full sales cycle, from lead generation to contract execution.Skills & Attributes:, • Excellent communication, negotiation, and presentation skills., • Ability to build rapport and credibility at all organizational levels., • Goal-driven, with strong problem-solving abilities., • Organized, detail-oriented, and capable of managing multiple priorities., • Proficient in CRM tools (e.g., Salesforce, Bullhorn, Avionté) and Microsoft Office.Compensation:, • Competitive base salary + uncapped commission, • Performance bonuses, • Paid Time Off and Holidays, • Professional development and career growth opportunities.

Job Description District Sales Manager – Commercial HVAC/R Sales North East USA (Remote/Travel) | Full-Time | Competitive Salary + Benefits Position Summary The District Sales Manager is responsible for driving growth within an assigned territory by managing key accounts, supporting sales representatives, and expanding market share in commercial HVAC & HVAC/R solutions. This role focuses on developing and executing strategic business plans, strengthening customer relationships, and pursuing new opportunities to achieve long-term growth objectives. The position offers flexibility for remote work but requires residency within Florida. Responsibilities • Analyze market potential and identify opportunities to expand product sales within the territory, • Lead, assist, and direct sales representatives and agents to maximize growth and increase brand presence, • Prospect, qualify, and onboard new customers and sales partners in collaboration with management, • Build strong customer relationships by understanding long- and short-term goals and aligning solutions accordingly, • Collaborate with Sales, Marketing, and Customer Service teams to deliver a consistent customer experience and uncover new opportunities, • Serve as the primary liaison between customers and the organization, communicating value, product positioning, and competitive advantages, • Support the planning and implementation of strategies to promote sales and increase market share, • Partner with internal teams to resolve transactional issues, reduce costs, and improve efficiency, • Ensure compliance with company policies, programs, and procedures, • Perform additional responsibilities as requiredQualifications Education Bachelor’s degree in Engineering or a related technical discipline (preferred) Work Experience • Minimum of 10 years of experience in commercial HVAC sales., • Proven track record of business development, account management, and territory growth in a B2B environment, • Experience managing or influencing sales representatives, agents, or channel partners Skills & Competencies • Excellent communication, negotiation, and presentation skills, • Strong analytical and problem-solving abilities, with proficiency in MS Office Suite, • Highly self-motivated with the ability to work independently and manage multiple priorities, • Strong relationship-building skills with a customer-first mindset, • Ability to calculate and apply advanced mathematical concepts (discounts, percentages, etc.), • Willingness and ability to travel extensively within the assigned territory, • Residency in Florida or willingness to relocateLeadership Competencies, • Building trusted relationships and fostering collaboration, • Communicating with impact and influence, • Driving results through effective planning and execution, • Demonstrating adaptability and innovation in dynamic environmentsApply now to submit your resume. Please provide as much detail in the resume as possible to expedite recruitment screening.

Job Description Who we are: What are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Customer Service & Sales Associates to accomplish what they set out to do. Welcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Customer Service & Sales Associate team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest. What we do: Riverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run. We are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team! Customer Service & Sales Associate Expectations: • Help local business owners save money on their credit card processing!, • Prospect leads thru a combination of warm leads and referrals, • Attend appointments set by marketing and pitch Riverside’s products and services, • Follow Riverside’s proven sales methods to negotiate and close new deals, • Check in with National Sales Managers for support in closing new accounts and to receive additional training, • Follow up with leads and move them thru the sales funnel, • Attend ongoing trainings to enhance sales skills, • Attend AM conference calls to learn about daily bonuses and prizes, • Remote work - from home (10%) and field sales work (90%) Customer Service & Sales Associate Qualifications`: Looking for sales Candidates who are self driven, upbeat and outgoing. We are hiring immediately for team players who are willing to learn! • Customer service background (preferred), • Self driven, upbeat, outgoing individuals!, • All levels of sales experience accepted, some sales experience preferred but not required!, • Ability to network/self-market to gain self-generated leads., • We are looking for those with great time management, positive mindset, communication, and integrity; we can teach you the rest! Customer Service & Sales Associate Position Perks: There is extensive training for the Customer Service & Sales Associate position. Riverside's National Sales Managers are also there to guide you during appointments and in reviews. Our motto is Together We Rise so we strive to help you be the best so we can all succeed together • 1099 Sales Associates are commission based with uncapped earnings!, • YOU create your own schedule., • Weekly draw available., • Residual Income., • Recruiting bonuses & Referral Program, • Train from home over video conference calls., • Remote meetings/conference calls from home and field sales work., • Production bonuses earned weekly., • $75k-95k earned yearly, with top performers making 100k +., • Travel expenses compensated., • Advancement opportunities to Territory Manager and National Sales Manager., • Gas reimbursement. Riverside Payments encourages applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. Riverside Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national original, age, disability or genetics. In addition to federal law requirements, Riverside Payments complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Company DescriptionWho we are: What are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Account Executives to accomplish what they set out to do. Welcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Account Executive team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest. What we do: Riverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run. We are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team!Who we are:\r\n\r\nWhat are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Account Executives to accomplish what they set out to do.\r\n\r\nWelcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Account Executive team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest.\r\n\r\nWhat we do:\r\n\r\nRiverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run.\r\n\r\nWe are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team!

Job Description Job Title: Senior Product Manager Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards. The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities · Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout. · Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements. · Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements. · Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems). · Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences. · Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics. · Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency. · Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools. · Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams. · Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications · 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting. · Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review. · Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design. · Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications. · Experience with voice UX, IVR design, and contact center reporting/analytics. · Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features. · Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners. · Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education · Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. · Master’s degree or certifications in Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred. Preferred Experience · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based environments. · Knowledge of CRM platforms (e.g., Salesforce, ServiceNow) and their integration into contact center ecosystems. · Experience designing omnichannel strategies across voice, chat, and digital self-service. · Familiarity with workforce management tools and quality assurance processes for contact centers. · Experience managing cross-market rollouts in multi-state health plans or Blue Cross organizations. Job Type: Full-Time Location: US (Remote/Hybrid – Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / Health Insurance / Digital Transformation / Cloud Contact Centers

Job DescriptionCompany Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2024, Eurofins generated total revenues of EUR € 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years. Job Description Electrical Factory Inspector (Remote/Travel) responsibilities include, but are not limited to, the following: • Support department objectives and company goals, • Be a team player, • Sustain a positive, enthusiastic and professional attitude at all times, • Accommodate requests with a smile and “let me see what I can do” attitude, • Adhere to manager directives, • Maintain a professional appearance and demeanor, • Arrive on time, properly dressed and prepared to work, • Perform all duties in a timely, accurate, honest and professional manner, • Communicate with customers professionally and in accordance with customer service standards, • Be respectful to others Primary Tasks/Responsibilities: • Surveillance inspections of factories to assure products remain in compliance with conditions of granted certification., • Other duties assigned by management.Qualifications Basic Minimum Education Qualifications: • Two-year college degree or four-year college degree required Basic Minimum Qualifications: • Knowledge of electronics, • Certification in Electronics, ideal but not required, • Willing to travel - This position requires 90% - 100% travel, • Able to rent a car, • Willing to work overtime and remote, • Cannot be on any no fly list, • Clean driver record, • Authorization to work in the United States indefinitely without restriction or sponsorship. The Ideal Candidates Possesses the Following: • Ability to maintain confidentially, • Needs to be receptive to and accepting guidance from others, • Ability to deal with difficult people and problems, • Able to work well in a team environment, • Able to work in a diverse group of people, • Attention to detail, • Ability to multi-task and prioritize assignments, • Professional appearance Physical Qualifications: • Able to sit or stand for long periods of time, • Able to lift up to 30 pounds Additional Information Position is full-time travel & hybrid, working Monday - Friday 8:00 am to 5:00 pm, with overtime as needed. • Compensation: $50,000 - $70,000, • Excellent full-time benefits including comprehensive medical coverage, dental, and vision options, • Life and disability insurance, • 401(k) with company match, • Paid vacation and holidays Eurofins USA Consumer Product Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Job DescriptionRemote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environmentQualities We Value, • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not requiredQualifications, • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North AmericaResponsibilities, • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

Job DescriptionThis full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer: • Remote, work from home career., • Average first-year earnings of $69K commission + bonuses., • Life-long residual income through renewals., • Unionized position with stock options., • Excellent benefits package - medical, dental, and prescription coverage., • Exceptional training with experienced managers., • High-quality leads provided: no calling family or friends., • Flexible hours: this is a fulltime career, but you can choose when you work., • Opportunities for advancement and recognition as we promote from within., • Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support. Qualities We Value: • Willingness to learn and be coached as we provide comprehensive training., • Outgoing and Friendly Personality: a positive and approachable demeanor., • A strong desire to help others: provide valuable advice and services., • Effective Communication Skills: your ability to connect with others is crucial., • Sales or customer service experience is advantageous but not mandatory. Your Qualifications: • Laptop or computer with camera is required., • Possession of, or willingness to obtain an LLQP license., • Basic computer literacy is essential., • Primary residence in Canada or USA: you must reside in North America to be eligible. Your Job Responsibilities: • Contact the leads we provide to schedule virtual meetings with clients., • Present benefit programs to enroll new clients and cultivate relationships with them., • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.]]>

Job Description Transportation Supervision Specialist The primary duty for the Transportation Supervision Specialist (TSS) is to be available as scheduled by the Program to ensure coverage at all times when residents require approved off-site or virtual accompaniment. Also responsible for providing support for the Operations department as assigned by the Manager on duty. Job Requirements (PERFORMS OTHER WORK-RELATED DUTIES AS ASSIGNED BY IMMEDIATE SUPERVISOR) • Accompanying (including driving company vehicle) and supervising residents during all approved off-site activities, including but not limited to court appearances, medical appointments, and emergency room visits;, • Supervising residents during approved virtual sessions, such as telehealth appointments, virtual court hearings, or other program-authorized remote activities;, • Ensuring the safety, accountability, and compliance of residents while under supervision during transport or virtual participation;, • Documenting and reporting all transports, visits, and any incidents or violations in accordance with Program requirements;, • Back-up Operations Monitors when not on a scheduled trip;, • Search property that is brought into the facility by residents and visitors to eliminate the introduction of contraband;, • Conduct random/scheduled pat searches, alcohol tests (breathalyzer)/ urine specimens on residents in accordance with established contract requirements and company policy;, • Communicate effectively verbally and written with all levels of staff in a manner that promotes teamwork;, • Communicate with residents in a professional manner to enhance their self-esteem, dignity, and maintain positive resident relations;, • Regularly patrol the facility to observe, listen to individual and groups of residents, and monitor the state of the facility;, • Conduct facility counts at the required times and verifies that the logbooks are accurate by reporting accurate counts of all residents assigned to the respective facility as directed;, • The ability to maintaining professional boundaries and confidentiality, • Maintaining First Aid and CPR Certifications;, • Required to participate in all mandatory training and staff development sessions; and, • Perform all other duties as assigned by the Operations Manager. Qualifications One year of experience in a position of security/customer service responsibility, preferably in a correctional organization. Demonstrated effectiveness in writing and oral communication; First Aid and CPR Certifications (will train for certification); valid driving license, and a clean driving record are required. Knowledge • Basic understanding of security procedures and safety protocols, or willingness to learn, • Exposure to emergency response practices or ability to be trained in emergency procedures, • Familiarity with community supervision, transportation, or correctional environments is a plus Abilities • Learn and implement contract requirements regarding community corrections and accountability, • Establish authority and communicate for understanding;, • Communicate effectively, orally and in writing with all levels;, • Establish and maintain effective working relationships with staff and co-workers;, • Identify and report problems timely and accurately;, • Administer First Aid and CPR;, • Drive Company vehicle when required;, • Follow policy and procedure set forth by the Company and Contracting agency; and, • Meet contracting agency clearance requirements Education Requirements A High School Diploma or equivalent (Associate’s degree preferred)

Job DescriptionThis full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer: • Remote, work from home career., • Average first-year earnings of $69K commission + bonuses., • Life-long residual income through renewals., • Unionized position with stock options., • Excellent benefits package - medical, dental, and prescription coverage., • Exceptional training with experienced managers., • High-quality leads provided: no calling family or friends., • Flexible hours: this is a fulltime career, but you can choose when you work., • Opportunities for advancement and recognition as we promote from within., • Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support. Qualities We Value: • Willingness to learn and be coached as we provide comprehensive training., • Outgoing and Friendly Personality: a positive and approachable demeanor., • A strong desire to help others: provide valuable advice and services., • Effective Communication Skills: your ability to connect with others is crucial., • Sales or customer service experience is advantageous but not mandatory. Your Qualifications: • Laptop or computer with camera is required., • Possession of, or willingness to obtain an LLQP license., • Basic computer literacy is essential., • Primary residence in Canada or USA: you must reside in North America to be eligible. Your Job Responsibilities: • Contact the leads we provide to schedule virtual meetings with clients., • Present benefit programs to enroll new clients and cultivate relationships with them., • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.]]>

Job Description Position Title: Accounts Receivable Manager Department: Finance Reports To: Corporate Controller Position Summary The Accounts Receivable (AR) Manager is responsible for leading and optimizing the company’s end-to-end accounts receivable function, including billing, collections, cash application, and credit management. This role owns AR aging and cash collection performance, with a primary focus on reducing past-due balances, improving DSO, and maintaining accurate customer account balances. The AR Manager will play a key role in building scalable processes, improving operational efficiency, and leveraging technology and ERP capabilities to support the company’s continued growth. This individual will lead the AR team, resolve complex customer issues, and partner cross-functionally with Sales, Operations, and Finance leadership to ensure an efficient and well-controlled order-to-cash environment. Key Responsibilities Accounts Receivable Operations • Own the full AR lifecycle, including invoicing, cash application, collections, and account reconciliation., • Ensure timely and accurate issuance of customer invoices, credit memos, and account statements., • Maintain accurate and complete customer account records within the ERP system., • Review and approve adjustments, write-offs, and account reconciliations. Collections & Customer Management • Own AR aging and drive reduction in past-due balances and overall DSO., • Develop and execute structured collection strategies across customer segments., • Establish collection priorities, cadence, and escalation protocols., • Act as escalation point for complex or high-risk customer accounts., • Identify root causes of delayed payments and implement corrective actions., • Partner closely with Sales, Customer Service, and Operations to resolve disputes and improve collection outcomes., • Balance customer relationship management with enforcement of payment terms., • Support alignment between commercial activity and cash collection performance., • Lead resolution of complex customer accounts, including disputes, deductions, and historical discrepancies. Credit & Risk Management • Establish and enforce customer credit policies, limits, and approval processes., • Review financial statements, credit reports, and payment history to inform credit decisions., • Monitor high-risk accounts and implement mitigation strategies., • Partner with leadership on bad debt analysis and reserve recommendations. Systems & Process Optimization • Identify and implement process improvements to enhance AR efficiency and accuracy., • Leverage ERP capabilities (NetSuite preferred) to improve billing, collections tracking, and reporting., • Develop and maintain SOPs for AR processes and controls., • Support system implementations and enhancements impacting order-to-cash workflows., • Drive increased utilization of ERP and AR tools to improve visibility, automation, and reporting. Reporting & Close Support • Analyze AR aging and provide actionable insights on collection performance and risk., • Prepare regular AR reporting, including aging, cash collections, and trend analysis., • Support month-end, quarter-end, and year-end close processes., • Ensure alignment between AR subledger and general ledger. Internal Controls & Compliance • Ensure compliance with internal controls, company policies, and GAAP., • Maintain strong controls over billing, cash application, and write-offs., • Support internal and external audits by providing documentation and analysis. Team Leadership • Lead, develop, and mentor AR team members., • Establish performance expectations tied to collections and account management., • Ensure effective workload distribution and accountability across the team., • Build a high-performance, results-oriented AR function. Qualifications Required • Bachelor’s degree in Accounting, Finance, or related field., • 5+ years of accounts receivable or order-to-cash experience., • 2+ years of supervisory or management experience., • Strong understanding of AR processes, collections, and credit management., • Experience with ERP systems., • Intermediate to advanced proficiency in Microsoft Excel. Preferred • Experience in distribution, manufacturing, or product-based businesses., • Experience in a private equity-backed or high-growth company environment., • Experience leading AR cleanup or transformation initiatives., • Experience with NetSuite ERP. Skills & Competencies • Strong ownership mindset with a focus on cash flow and DSO improvement., • Excellent communication and negotiation skills., • Ability to manage complex customer relationships and collections scenarios., • Strong analytical and problem-solving capabilities., • Ability to operate effectively in a fast-paced, evolving environment., • Process improvement and continuous improvement mindset. Work Environment • Hybrid or remote work flexibility depending on location., • Ability to work extended hours during peak periods (e.g., month-end close) as needed. Location Multiple locations (Carteret, NJ, Dallas, TX or Sugar Land, TX) Please Note All offers are contingent upon the successful results of a pre-employment drug screen and a criminal background check.

Job DescriptionThis full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer: • Remote, work from home career., • Average first-year earnings of $69K commission + bonuses., • Life-long residual income through renewals., • Unionized position with stock options., • Excellent benefits package - medical, dental, and prescription coverage., • Exceptional training with experienced managers., • High-quality leads provided: no calling family or friends., • Flexible hours: this is a fulltime career, but you can choose when you work., • Opportunities for advancement and recognition as we promote from within., • Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support. Qualities We Value: • Willingness to learn and be coached as we provide comprehensive training., • Outgoing and Friendly Personality: a positive and approachable demeanor., • A strong desire to help others: provide valuable advice and services., • Effective Communication Skills: your ability to connect with others is crucial., • Sales or customer service experience is advantageous but not mandatory. Your Qualifications: • Laptop or computer with camera is required., • Possession of, or willingness to obtain an LLQP license., • Basic computer literacy is essential., • Primary residence in Canada or USA: you must reside in North America to be eligible. Your Job Responsibilities: • Contact the leads we provide to schedule virtual meetings with clients., • Present benefit programs to enroll new clients and cultivate relationships with them., • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.]]>

Are you highly committed to delivering exceptional customer service and building strong, long-lasting relationships with clients? Do you enjoy working closely with clients and colleagues to troubleshoot technical issues and provide effective solutions that minimize downtime and ensure optimal performance? As a Field Service Technician (FST), you will help us ensure a seamless customer rollout of our life saving products. You will help our services team support product demos and installations, as well as provide maintenance, upgrades, and repairs to existing field units. In the first 30 days, you will: • Begin Evolv Express technical training on the products you will be working with, as well as the tools, equipment, and software you will use in the field., • Shadow a more experienced field service engineer to observe their work, learn from their expertise, and familiarize themselves with the typical tasks and challenges of the job., • Begin building relationships with customers, assessing their needs, and answering any questions or concerns they may have., • Start performing basic field service tasks, such as installing, maintaining, and repairing equipment, and documenting their work in service reports or other forms., • Attend team meetings to discuss ongoing projects, share best practices, and receive feedback and guidance from their manager or supervisor., • Learn about the company's internal processes and systems, such as inventory management, invoicing, and scheduling, and how to use them effectively. Within 3 months, you will: • Be taking the initiative in group and independent situations to ensure Evolv, you, and your customer are set up for success, • Be developing strong interpersonal relationships with teammates, sales executives, customer success managers, and other members of Evolv’s revenue organization, • Have a strong understanding of the technical requirements of Evolv products, • Build a good rapport with our clients and create a lasting impression., • Independently resolve 2-5 break fixes., • Be excited about taking on more responsibility as you progress in your role, • Complete all required administrative tasks such as expenses, work orders, and RMAs. By the end of the first year, you will: • Demonstrate a thorough understanding of the Express system and software., • Lead 2-4 special event support activities at strategic locations such as sports stadiums and large venues., • Independently perform repairs on the Express units., • Assist in on-the-job training of new personnel and third-party service providers. Technical Skills: • Product Knowledge: Understanding the technical aspects of the products, including hardware and software components., • Technical Training: Ability to undergo and apply technical training on products, tools, equipment, and software used in the field., • Troubleshooting: Proficiency in diagnosing and resolving hardware and software issues using wiring diagrams, schematics, and other diagnostic tools., • Equipment Maintenance: Skills in installing, maintaining, repairing, and upgrading equipment to ensure optimal performance., • Software Maintenance: Competence in performing scheduled software maintenance and upgrades. Customer Service Skills: • Customer Relationship Building: Ability to establish and maintain strong, long-lasting relationships with clients., • Communication: Excellent verbal and written communication skills to interact effectively with customers, assess their needs, and address questions or concerns., • Customer Training: Ability to train customer employees and security staff, ensuring a high level of satisfaction with the product and its operation Operational Skills • Project Management: Capability to manage time effectively, ensuring the timely completion of all assigned work orders., • Administrative Proficiency: Completing required administrative tasks, such as managing expenses, work orders, and Return Merchandise Authorizations (RMAs)., • Inventory and Supply Chain Management: Knowledge of internal processes and systems related to inventory management, invoicing, and scheduling. Soft Skills: • Adaptability: Willingness to work under various conditions, including nights, weekends, and holidays, as required by customer needs., • Teamwork and Collaboration: Ability to work collaboratively with customers, operations, engineering, and management teams, both as an independent contributor and team player., • Initiative: Taking the initiative in both group and independent situations to ensure success for the company, the individual, and the customer., • Interpersonal Relationships: Developing strong relationships with teammates, sales executives, customer success managers, and other members of the organization. Travel: • Willingness to Travel: Preparedness for frequent travel (up to 50-80% of the time), including to strategic locations and special event support activities. You will be joining the Field Service team, reporting to the Director of Global Services. The team culture is one based on building trust, collaboration, ongoing development through kindness, authenticity, courage, drive and fun! This role is based in the Greater Newark, NJ area and offers flexibility in your home location, provided you can travel to customer sites with relative ease. It involves approximately 75%–85% regional travel to perform onsite break/fix and preventative maintenance. While limited remote work may be possible, this is primarily a field-based position. The base salary range for this full-time position is $30-$40 hour + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in role posting reflect the base salary only, and do not include bonus, equity, or benefits. At Evolv, we’re on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who: • Do the right thing, always;, • Put people first', • Own it;, • Win together; and continue to, • Be bold, stay curious. Our Benefits Include: • Equity as part of your total compensation package, • Medical, dental, and vision insurance, • Health Savings Account (HSA), • A 401(k) plan (and 2% company match), • Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind, • Quarterly stipend for perks and benefits that matter most to you, • Tuition reimbursement to support your ongoing learning and development, • Subscription to Calm Evolv Technology (“Evolv”) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace, and all employment decisions are made without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, disability, HIV Status, sexual orientation, gender identity and/or expression, veteran status, or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics. Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at _. Evolv participates in E-verify for all employees after the completion of Form I-9.

Job Description As a Field Technician, you will use a company vehicle to perform first and second line maintenance on Coinstar kiosks within an assigned territory. You will plan and schedule your days, making adjustments to rapidly changing priorities. You’ll work in an environment where route, daily tasks and weather conditions can (and will) change on a regular basis. Key Responsibilities • Perform scheduled preventative maintenance including cleaning (inside & out), wiping down the kiosks, removing debris, changing paper, etc., • Electromechanical trouble-shooting, calibration, repair and maintenance., • Test all components of the kiosk including connectivity, software and electromechanical functionality to ensure all components of the kiosk are properly functioning., • Perform repairs including replacing worn parts using small tools and diagnostic utility., • Perform remote diagnostics and assist Service Representative and Transportation Service Representative with repairs remotely. Assess and schedule advanced technical problems into your own planning., • Manage and prioritize field change orders to ensure completion deadlines are achieved. FCO’s may include updating signage and displays, installation of wireless kits, software updates, etc., • Effectively prioritize, route and plan day based on stats, service calls, field change orders, geography and other tasks assigned by your manager., • On a daily basis monitor market metrics and construct/adjust weekly plan to ensure balanced delivery of metrics and expectations/commitments are met., • Receive and prioritize kiosk pages to effectively manage work into timely and efficient route plan., • Consistently plan/schedule and prioritize installation/de-installation activities into weekly planning to ensure deadlines are met., • Receive, prioritize and schedule CSC service calls into daily planning and log completion., • Receive, prioritize and schedule Loss Prevention dispatches/investigations and report findings., • Manage parts orders and inventory., • Managed controlled parts by keeping asset logger up-to-date and ensure timely installation., • Properly manage and secure all assigned kiosks and company assets such as car, voucher paper, phone, laptop, parts, tools, phone, etc., • Promote and maintain good customer relations through high standards of personal appearance, ethical behavior, maturity and good judgment., • Demonstrate good judgment in time management, route planning, efficiency and expense control., • Timely completion of administrative duties such as logging service calls, completion of expense reports and time sheets., • Interface effectively with various teammates throughout the company to resolve customer problems and situations. Education & Experience • High school diploma, GED or equivalent with 2+ years of experience in troubleshooting and repair of computer, electronic and electromechanical devices OR Associate Degree in electronics or similar concentration required, • Basic background knowledge in computer hardware and software as well as basic knowledge of computer-controlled equipment, • Previous experience in handling a position of responsibility with limited direct supervision or demonstrated ability to work independently in a position of responsibility., • 1+ year of field experience preferred Knowledge, Skills & Abilities • Basic knowledge of Microsoft Word and Excel and intermediate knowledge of current PC operating systems required, • Excellent interpersonal skills focused on customer and team success, • Strong written and verbal communication skills with the ability to interact with various levels inside and outside of our organization, • Accountable for providing support to customers that meet standards of superior quality service and professionalism at all times, • Ability to comfortably shift gears in the face of daily changing tasks, priorities and conditions Additional Requirements • Must have a valid driver’s license and maintain an acceptable driving record, • Background checks, MVR and drug tests will be required, • As required, employees must work a flexible schedule including early start times, holidays, weekends, etc. Physical Requirements Field Technician work involves operating a motor vehicle to service kiosks within a specific region or route. Regularly and safely perform all functions of operating a motor vehicle, including prolonged sitting. Regularly positioning oneself (e.g., stand, walk, stoop, bend, twist, kneel, crouch, push, pull) to handle or move objects weighing up to 30 lbs. Occasionally move or lift objects up to 85 lbs., and occasionally move coin bins weighing up to 600 lbs. using a specially designed hand truck or pallet jack. Regularly operate a laptop and mobile phone. Communicate and exchange information with co-workers and other individuals in person or electronically. Pay and Benefits The typical starting pay range for this position is between $23.72-$27.57 per hour. Coinstar utilizes geographically based pay ranges, within the United States, which allows us to pay competitively and consistently based on location. Within the range for the applicable geographic area, individual pay is determined by several factors, including job-related skills, experience, and relevant education or training. Your recruiter can share the salary range specific to your location. Short-Term incentives are a part of the total compensation package and are based on Company and Individual performance. Short-term bonus incentives are a part of the total compensation package and are based on Company and Individual performance. We believe that continued good health, financial security, and work-life balance are important. Coinstar is proud to offer a complete, progressive benefits package including: • Health & Wellness Coverage: Three outstanding medical plans to choose from, along with dental and vision insurance, Short-Term and Long-Term Disability Insurance, and Life Insurance., • Retirement Savings: Traditional and Roth 401(k) plans with a company match that immediately vests., • Paid Time-Off (PTO): PTO accruals begin at 18 days per year, plus 7 company holidays and 5 floating holidays. Additionally, we offer paid parental and adoption leave., • Other Perks and Benefits: A generous Corporate Matched Giving plan and an Employee Assistance Program. EEO We are Coinstar because of our people. We value and embrace their unique and diverse talents, perspectives and experiences and strive to build an environment where everyone can bring their best self to work. We are an Equal Opportunity Employer. Coinstar will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact our Human Resources team via AskHR@coinstar.com. We believe that diversity and inclusion make us a better, more innovative, and successful company, and we seek to recruit and retain a diverse talent pool. Even if you do not meet every qualification, we encourage you to apply. This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Job Description Position: IT Analyst Reports to: Director, Infrastructure Department: Infrastructure Location: Summit, NJ Position Type: In Person Classification: Full-Time; Exempt (Salary) Summary / Job Objective: The IT Analyst provides rapid, first-contact resolution for technical requests received via phone and email. In this role, you will diagnose hardware and software issues, escalate complex cases when necessary, and proactively identify trends to eliminate recurring problems. Responsibilities include configuring desktops and laptops, testing applications, and contributing to our internal knowledge base to improve team efficiency. Primary Responsibilities: • Technical Support: Perform on-site and remote diagnosis and resolution of hardware/software problems for end users., • Network & Systems: Execute scheduled maintenance, repairs, and new installations of network equipment. Troubleshoot Windows and MacOS clients and servers., • Security: Monitor security protocols, Audit security measures in the environment, document issues and solutions as required for SOC2 and industry compliance., • Data & Inventory: Maintain fixed asset inventory records and ensure system uptime for information architectures., • Proactive Strategy: Recommend hardware and software technologies that assist the business and propose alternative methods for information processing., • Training & Documentation: Train staff on IT hardware and software infrastructure. Document technical processes, procedures, and results., • Vendor Relations: Serve as a point of contact for IT vendors and service providers regarding hardware, licensing, and connectivity., • AI Leverage: Utilize AI tools to accelerate technical troubleshooting, automate routine scripting, and streamline documentation creation., • Additional tasks as assigned. Qualifications: • 2+ years of direct IT / Help Desk experience., • Familiarity with Active Directory, Ubiquiti networking equipment, Google Workspace. Ability to install, configure, and troubleshoot Windows and MacOS clients., • Proficiency in utilizing AI productivity tools to enhance troubleshooting and improve efficiency., • Associate’s Degree or higher preferred., • Ability to lift up to 50lbs for equipment setup; must have a valid driver’s license and good driving record to support remote locations. Core Competencies: • Communication: Translates complex technical information into actionable business language, both verbally and in writing., • Agility: Prioritizes and multitasks in fast-paced settings, adjusting quickly to shifting priorities and evolving technologies., • Initiative: An entrepreneurial self-starter who operates independently to exceed goals., • Discretion: Proven ability to handle sensitive and confidential information with professionalism., • Collaboration: Works effectively with others, integrating diverse perspectives to reach common goals., • Analysis: Leverages analytical skills to identify challenges and generate innovative solutions., • Service: Anticipates customer needs and consistently exceeds expectations while fostering relationships., • Decisiveness: Making timely, well-informed decisions that keep projects on task by assessing risks. Essential Job Functions: • Communicate and exchange accurate information clearly with peers, leadership, and external partners., • Collaborate closely with colleagues and external parties to achieve project goals., • Operate computers and standard office equipment on a constant basis., • Assist clients and colleagues via telephone, email, and in-person., • Occasional evening or weekend work required based on project deadlines or business necessity., • Maintain a stationary position for extended periods and perform repetitive motions involving wrists, hands, and fingers. Travel Requirements: Occasional: (Overnight trips, roughly 1-2 times per month) Business Hours: Flexible Schedule: Monday-Friday, 8:00am-5:00pm with a 60 minute lunch break. Start and end times may be adjusted with manager approval, provided core business needs are met. Compensation & Benefits: Compensation (based on experience) • Base Salary: $55,000-$65,000 annually, • This is an Exempt position, • Annual Performance Bonus Target: 5% Benefits • Employee Benefits (Medical, Dental, Vision, Life Insurance, other), • 401k with Employer Match, • Paid Time Off, • Paid Parking, if applicable Location: 475 Springfield Ave., Summit NJ 07901 *This role is an in-office position Company DescriptionHeadquartered in Summit, New Jersey, Simplicity Financial Marketing Group Holdings (“Simplicity Group”) is a financial holding company in the independent financial services sector that specializes in the distribution of retirement and financial planning solutions. Simplicity Group and its wholly-owned Broker-Dealer, partners with insurance and investment professionals to help provide consumers with guaranteed income and life insurance products, wealth accumulation strategies, disability, and long-term care protection in support of a holistic financial strategy. Through its vast distribution network of insurance, wealth, and institutional channels, Simplicity Group has assisted with the placement of more than $10 billion of insurance assets and has $10 billion of assets under management and advisement as of Q4 2024. Simplicity Group is a fast-growing business, focused on organic growth initiatives to help its distribution partners expand their businesses. Simplicity Group has over 1,200 employees and 90 operating subsidiaries. Simplicity Group is owned by two of the leading San Francisco-based financial and tech-enabled services private equity firms and by its operating Partners, who help drive the company’s day-to-day business. For more information, please visit simplicitygroup.com.Headquartered in Summit, New Jersey, Simplicity Financial Marketing Group Holdings (“Simplicity Group”) is a financial holding company in the independent financial services sector that specializes in the distribution of retirement and financial planning solutions. Simplicity Group and its wholly-owned Broker-Dealer, partners with insurance and investment professionals to help provide consumers with guaranteed income and life insurance products, wealth accumulation strategies, disability, and long-term care protection in support of a holistic financial strategy.\r\n\r\nThrough its vast distribution network of insurance, wealth, and institutional channels, Simplicity Group has assisted with the placement of more than $10 billion of insurance assets and has $10 billion of assets under management and advisement as of Q4 2024. Simplicity Group is a fast-growing business, focused on organic growth initiatives to help its distribution partners expand their businesses. Simplicity Group has over 1,200 employees and 90 operating subsidiaries. Simplicity Group is owned by two of the leading San Francisco-based financial and tech-enabled services private equity firms and by its operating Partners, who help drive the company’s day-to-day business.\r\n\r\nFor more information, please visit simplicitygroup.com.

All backgrounds welcome: Work from home, part time, Amazon, customer service representative, medical professional, remote work at home, drivers, administrative assistant, work from home customer service representative, registered nurse, web developer, assistant manager, pharmacy technician Requireme

Job DescriptionRemote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environmentQualities We Value, • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not requiredQualifications, • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North AmericaResponsibilities, • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

No customer service representative experience required. We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies. Earn up to $750 a week in your free time by providing feedback on every

Customer Service Representative. We are seeking a Customer Service Representative to assist clients with travel planning, reservations, and overall support throughout the booking process. This is a flexible remote position ideal for individuals who enjoy working with people, staying organized, and m

Remote Customer Service Specialist. As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Help customers with orders, shipping questions, product details, and troubleshooting.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Customer Service - Self Storage Manager. Our Property Managers get to work independently at multiple locations; spending tim

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv