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\n \n About Us \n \n \n One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. \n In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. \n \n\n The Opportunity \n As a Certified Medical Assistant (internally known as Lab Services Specialist/Member Support Specialist) at our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. \n You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. \n What you’ll likely work on: \n\n • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary\n, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location\n, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs\n, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization\n, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting\n, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc\n, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. \n, • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization\n, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work\n\n These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. \n What you’ll need: \n\n • An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board\n, • Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education \n, • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment\n, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions\n, • Strong written and verbal communication skills \n, • A High School Diploma or equivalent \n, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously\n, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) \n, • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care \n, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks\n\n One Medical is committed to fair and equitable compensation practices \n The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ \n This is a full time float role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:00pm based in our Englewood and Edgewater, NJ offices. \n \n\n One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: \n Taking care of you today \n \n • Paid sabbatical for every five years of service\n, • Free One Medical memberships for yourself, your friends and family\n, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues\n, • Competitive Medical, Dental and Vision plans\n, • Pre-Tax commuter benefits\n, • PTO cash outs - Option to cash out up to 40 accrued hours per year\n \n Protecting your future for you and your family \n \n • 401K match\n, • Credit towards emergency childcare\n, • Company paid maternity and paternity leave\n, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance\n, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance\n \n In addition to the comprehensive benefits package outlined above, practicing clinicians also receive \n \n • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.\n, • UpToDate Subscription - An evidence-based clinical research tool\n, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education\n, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience\n, • Discounted rate to attend One Medical’s Annual REAL primary care conference\n \n \n One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. \n One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information. \n Your work schedule could be subject to change based on business direction at any time. \n

MENS SALES MANAGER POSITION Job Title: Sales Manager – Men’s Division Company: AGOLDE - Citizens of Humanity Group Location: Preference for New York or Los Angeles; open to remote candidates based on experience About the Job AGOLDE and Citizen’s of Humanity are looking for a driven and experienced Sales Manager to lead the growth of our Men’s wholesale division across multiple channels, including specialty stores, touchpoint leads, and emerging partners. This role will be instrumental in overseeing account management and outreach, sales strategy execution, and brand positioning within the contemporary/emerging men’s market. Ideal candidates will have a proven background in men’s apparel sales, a strategic mindset, and strong market knowledge. You will work closely with internal teams and external partners to drive growth, deepen relationships, and ensure excellence in execution. Responsibilities: • Lead all aspects of the sales cycle for Men’s accounts, including pre-season planning, in-season order management, and post-season analysis, • Build strong relationships with existing specialty and major retail partners, while identifying new account opportunities that align with brand positioning, • Present seasonal collections to buyers, curate assortments, and provide trend and market insights to support buying decisions, • Monitor and analyze account performance, reorder activity, and sell-through data to maximize growth opportunities and expand category penetration, • Support in-store events, trainings, and appointments to strengthen brand presence at retail, • Coordinate closely with internal teams across planning and customer service to ensure seamless order fulfillment and account support, • Travel as needed for market appointments, trade shows, and store visits Qualifications: • Bachelor’s degree in Business, Marketing/related field or relative work experience, • 3-5 years of experience in wholesale sales, preferably in the men’s apparel industry, • Strong understanding of the specialty store landscape, with existing industry relationships preferred, global experience a plus, • Analytical and strategic mindset with a proven ability to meet or exceed sales goals, • Excellent communication, presentation, and negotiation skills, • Proficiency in Microsoft Office Suite and NuOrder, • Self-starter with a collaborative, team-oriented attitude, • Willingness to travel regularly for sales meetings, market, and account visits Compensation: • Base salary starting at $75,000-$85,000/year, • Quarterly clothing allowance, • Competitive medical benefits, • Paid time off

3-6 month C2H / 42-45hr / Queens, NY / Must Have CompTIA A+ Upon Conversion ---> Competitive Salary & Amazing Benefits We are seeking a highly skilled Tier 2 level Helpdesk Technician to provide technical support and customer service to our staff members. The ideal candidate will have excellent interpersonal, oral, technical, and written communication skills, as well as the ability to extract information from end-users to resolve network, server, and computer-related hardware/software issues. Reporting to the Help Desk Manager, under general supervision, the Network Support Specialist will be responsible for but not limited to: • Provide technical support for Windows, Mac OS, iOS, and Android OS, scanners, local and network devices, web, and IP cameras, tablets, printers, Bluetooth devices and more., • Provide technical support for Virtual PCs, including 10zig workstations connected to Citrix and/or other virtual platforms., • Create, modify, & close tickets as required using Jira for problem/issue tracking., • Create documentation for guidance on break/fix issues using confluence., • Interact, troubleshoot, and navigate within a network and server environment., • Escalate tickets to System and Network Administrators as needed., • Provide support and training for Microsoft Office O365 Suite including Word, Excel, Outlook email, calendaring, and delegation., • Provide Support for Hardware and Software Installation, Maintenance and Licensing., • Provide support for Maas360 (MDM) via IOS, Android mobile device Management., • Maintain Security Protections against vulnerabilities via Microsoft patching, application, and firmware updates. Requirements • CompTIA A+ certification Required; other Microsoft or equivalent certifications a plus., • 2-4 years of experience providing hands-on technical support required., • Proficient in supporting Microsoft Office products (Word, Excel, Outlook), Microsoft O365 including calendaring and delegation and Adobe Acrobat Required., • Experience with and knowledge of the command line interface (CMD) for Windows operating systems required., • Comfortable working with remote support tools to resolve customer issues required., • Experienced with working in industry standard practices for implementing technology support, issue tracking via ticketing, hardware maintenance and security policies required., • Proficient with local and network connected scan and printer devices, as well as other peripherals., • Experience supporting a Mobile Device Management (MDM) solution and working with and knowledge of settings for Apple and Android smartphones required., • Strong written and verbal communication skills with the ability to translate technical concepts to a non-technical audience required., • 2- 4-year college degree, preferably a B.S. in a technical sciences or equivalent experience., • Proficient with Microsoft Active Directory Domain Computers and Users, File Server, DNS, Printer Server, Security Group Memberships, Permissions, Remote, Citrix and Virtual Desktops.

Senior Customer Success Manager – Hospitality Strategic Location: New York, United States (100% Remote) Department: Customer Success – Hospitality Strategic About Milestone Milestone Inc. is a leading AI-powered Digital Experience Software and Services company helping enterprises improve visibility, customer engagement, and business growth through intelligent digital experiences. For more than 25 years, Milestone has partnered with leading brands across Hospitality, Retail, Financial Services, Automotive, and Healthcare, delivering innovative solutions in AI Search, Digital Experience, SEO, websites, analytics, and omnichannel marketing. Our collaborative culture, customer-first mindset, and continuous innovation make Milestone a trusted partner for customers and a great place to build your career. Senior Customer Success Manager – Hospitality Strategic Milestone is seeking an experienced and strategic Senior Customer Success Manager to manage a portfolio of high-value hospitality customers and help them maximize the value of Milestone's digital marketing and AI-powered platform solutions. In this role, you will serve as a trusted advisor to executive stakeholders, guiding customers through digital transformation initiatives while driving adoption, retention, customer satisfaction, and account growth. You will collaborate closely with Sales, Product, Marketing, and Delivery teams to ensure customers achieve measurable business outcomes and long-term success. Problems We Are Looking to Solve We are looking for someone who can help us: • Drive measurable business outcomes for strategic hospitality customers through omnichannel marketing solutions., • Increase customer retention, adoption, and long-term account growth., • Strengthen executive relationships by providing strategic guidance and business consulting., • Align customer business objectives with Milestone's AI-powered platform and digital marketing services., • Create long-term customer partnerships that result in referenceable customers and continued business expansion. Key Responsibilities Strategic Customer Success • Manage a portfolio of strategic hospitality customers and develop long-term success plans., • Partner with customers to define business goals, KPIs, and digital marketing objectives., • Conduct regular business reviews to measure progress, identify opportunities, and recommend strategic improvements., • Drive customer adoption and maximize the business value of Milestone's platform and services. Customer Relationship Management • Build trusted relationships with executive sponsors, decision-makers, and operational teams., • Act as the primary customer advocate by coordinating with internal teams to resolve issues and deliver successful outcomes., • Maintain strong customer engagement throughout the entire customer lifecycle. Digital Marketing & Business Consulting • Advise customers on omnichannel marketing strategies, including SEO, GEO, SEM, website optimization, paid media, and digital experience., • Present performance insights and strategic recommendations to executive and business stakeholders., • Educate customers on new platform capabilities and best practices that improve digital performance. Retention & Growth • Drive contract renewals and support account expansion through upsell and cross-sell opportunities., • Partner with Sales and Product teams to identify additional customer needs and growth opportunities., • Gather customer feedback and share insights to influence product improvements and service enhancements. Cross-Functional Collaboration • Work closely with Product, Marketing, Professional Services, and Customer Success teams to deliver a seamless customer experience., • Ensure alignment between customer goals and internal execution., • Contribute to continuous improvement initiatives that enhance customer success processes and operational excellence. Ideal Candidate Profile You are a strategic, customer-focused professional who enjoys helping enterprise customers achieve meaningful business outcomes. You combine strong digital marketing knowledge with excellent relationship management skills and are comfortable engaging with executive stakeholders. You thrive in collaborative environments, enjoy solving complex business challenges, and are passionate about delivering measurable customer value. Required Experience & Qualifications • Bachelor's degree in Business, Marketing, Communications, or a related field., • 5+ years of experience in Customer Success, Account Management, or Strategic Consulting., • Experience supporting enterprise customers within the hospitality industry., • Strong knowledge of omnichannel marketing, SEO, SEM, GEO, website optimization, paid media, and digital marketing strategies., • Proven success driving customer retention, renewals, account growth, and executive business reviews., • Excellent presentation, communication, and stakeholder management skills., • Strong analytical, organizational, and project management abilities., • Ability to manage multiple strategic accounts in a fast-paced environment. Preferred Qualifications • Experience in hospitality, eCommerce, revenue management, or digital marketing., • Background in AI-powered digital platforms or enterprise SaaS solutions., • Experience presenting business insights to executive leadership., • Familiarity with customer success methodologies and account planning frameworks. Key Focus Areas • Strategic Customer Success, • Customer Retention & Expansion, • Executive Relationship Management, • Omnichannel Marketing Strategy, • Digital Performance Consulting, • Cross-Functional Collaboration, • Customer Advocacy & Business Growth KPI and Metrics • Customer Retention Rate, • Net Revenue Retention (NRR), • Renewal & Expansion Revenue, • Customer Health Score, • Product Adoption & Usage, • Customer Satisfaction (CSAT), • Executive Business Review Success, • Customer Referenceability What We Offer • Competitive salary with performance-based incentives., • Comprehensive benefits package., • Fully remote work environment., • Opportunity to work with leading hospitality brands and enterprise customers., • Career growth and professional development opportunities., • Collaborative, innovative, and customer-focused culture., • Exposure to cutting-edge AI-powered digital experience technology. Why Milestone • AI-First Innovation – Help shape the future of AI-powered digital experiences., • Industry Leadership – Join an award-winning platform trusted by leading global brands., • Customer-Centric Culture – Work with a team passionate about delivering exceptional customer success., • Career Growth – Build your career in a collaborative, high-performance environment., • Meaningful Impact – Help customers achieve measurable business growth through innovative technology.

Part of the Interparfums group founded in 1982, Interparfums USA develops, manufactures and distributes prestige fragrances as the exclusive worldwide licensee for Abercrombie & Fitch, Anna Sui, David Beckham, DKNY, Donna Karan, Graff, GUESS, Hollister, MCM, Nautica, Oscar de la Renta, Roberto Cavalli, Salvatore Ferragamo and Ungaro. Through its global distribution network, the Company’s products are sold in over 120 countries. As the Dynamics 365 Systems Administrator, you will be responsible for the day-to-day administration, configuration, support, and continuous improvement of Interparfums’ Microsoft Dynamics 365 environment, including Business Central (ERP), and Azure integrations. You will partner with business teams and IT managed service providers to ensure reliable system performance, support business needs, and coordinate enhancements, testing, and releases. This role reports to the Senior IT Solutions Manager. This position is based in office from Mondays-Thursdays, and remote on Fridays. Key Responsibilities Dynamics 365 Business Central • Administer, configure, and support Dynamics 365 Business Central, including users, security, workflows, and core ERP functionality across inventory, warehouse management, costing, financials, purchasing, and sales., • Execute routine user and access administration for BC under established security standards; escalate new roles, permission models, privileged-access changes, or exceptions to the Senior IT Solutions Manager for approval. Manage master and transactional data between Business Central and integrated 3PLs systems, including data integrity, imports/exports, deduplication, and integration issue resolution., • Analyze business requirements, conduct fit-gap assessments, and coordinate system modifications and enhancements with IT service providers., • Support assigned ERP/ upgrades, implementations, environment refreshes, and production releases. Azure Integrations • Monitor and troubleshoot Azure Logic Apps and related integration services supporting Dynamics 365, EDI, customer portals, and third-party systems., • Perform integration monitoring, exception handling, security, connectors, and environment configurations to ensure reliable data flow., • Maintain system, integration, and configuration documentation in accordance with change-management standards. Testing & Quality Assurance • Coordinate assigned testing across ERP, and integration environments, including SIT, regression, and UAT., • Develop test plans and scripts for assigned changes and projects, prepare test data and environments, facilitate UAT, and track defects through resolution., • Validate end-to-end integrations and support release readiness and production deployment activities. General • Coordinate with IT service providers and collaborate with business and technical teams to deliver solutions on time and within budget., • Provide functional and technical guidance to team members and serve as a bridge between technical and non-technical stakeholders., • Adhere to IP IT Incident, Problem and Change Management procedures., • Perform other duties as required or assigned. Required Education/Experience • Bachelor’s degree in Computer Science, Information Technology, or a related field., • 3+ years of experience administering or implementing Microsoft Dynamics 365 Business Central, with strong knowledge of ERP functionality and business processes., • Dynamics 365 Business Central, Power Platform, or Azure certification is a plus. Required Skills • Experience supporting Azure Logic Apps and integrations across ERP, EDI, and third-party systems., • Experience coordinating IT service providers and collaborating with both technical and business stakeholders., • Strong analytical and problem-solving skills., • Excellent communication and interpersonal skills, with the ability to work effectively with technical teams, business users, and executive leadership., • Strong organizational skills and attention to detail., • Ability to manage multiple priorities in a fast-paced environment., • Experience with Microsoft Power Platform, including Power Automate, Power Apps, and Power BI is a plus We Offer • The salary range for this position is $125,000 – $145,000 annually, commensurable with skills, experience, and qualifications, • Bonus opportunity based on personal and business performance, • Robust healthcare, insurance, and benefit options, • Paid time off policies including vacation, personal, holiday, and sick days, • 401K plus company match, • Options to support development, including complimentary access to LinkedIn Learning, • An entrepreneurial career with a dynamic environment where all voices are heard and appreciated, • Low hierarchy with high visibility to C-Suite on a regular basis, • A growing company with a proven track record of solid financial stability Interparfums USA, LLC is an Equal Opportunity Employer and is committed to providing fair and equitable employment opportunities in compliance with all applicable federal, state, and local laws.

Elevate Your Career While Making a Difference – Join the #1 Staffing Firm to Work for in the U.S.! Ultimate Staffing Services, one of the largest privately held staffing firms in the U.S., focuses on placing administrative and office support, customer service, call center, HR, sales, and manufacturing talent across a variety of industries. We are currently seeking a Market Manager for our operations in the Paramus, New Jersey area. Why Work for Ultimate Staffing? Our award-winning, unique culture and amazing coworker community make us stand out among the rest. The best part is we make an impact on someone’s life every time we make a placement. We’re afforded the opportunity to create remarkable experiences and to make life better each day… and it feels good! • Fully remote (100% Work from Home), • Competitive salary, bonus plan, and broad range of benefits including 401K/deferred compensation plan + matching, • Multiple monthly and annual recognition and reward opportunities including an annual trip for top performers, • Paid and company-sponsored programs to support health and wellness, • Diversity and inclusion focus and programs, • Paid time to give back to our communities as well as company sponsored non-profits, • Focused communication and training support By joining Ultimate Staffing, you connect with a company culture based on values, fun, community giving, volunteering, celebrating belonging and purpose, and making a positive impact in people’s lives. You also benefit from an unlimited earning potential, 100% work from home, schedule flexibility, a broad range of health, life-balance, and recognition benefits including an annual paid trip for top performers. But don’t just take our word for it. As a specialized business line of Roth Staffing Companies, we’re consistently recognized as an industry leader by Staffing Industry Analysts (SIA), Inc., ClearlyRated, and are certified by Great Places to Work™ and Most Loved Workplaces… and we’re proud of it. Specifically in this role, the Market Manager oversees the local team for the business line but also participates hands-on in the sales and recruitment efforts with our candidates and clients in the Paramus, New Jersey area. Working in a largely virtual environment where our culture and commitment to creating remarkable experiences come first, the Market Manager uses end-to-end recruiting and full-sales cycle skills to promote our workforce staffing solutions with clients and prospects through a combination of video and in-person meetings. What Do We Look For? • Market Manager should live in the greater Paramus, New Jersey area, • Individuals who thrive in a business development and outbound sales environment, • Individuals with a strong business acumen and customer service skills, • Strong communicators with excellent problem-resolution skills, • Previous staffing industry or recruiting experience is helpful, • Someone who is enthusiastic about creating remarkable experiences with coworkers, clients, and Ambassadors in line with our company purpose, promise and values, • Someone who embraces being a part of an environment that focuses on belonging, • 4+ years of B2B sales experience in a professional services environment preferred, • Bachelor’s degree or transferable experience Learn more about us at UltimateStaffing.com. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance. Skills Business Planning, Communication With Candidates, Contract Negotiation, Leadership, Networking, Recruitment The Company is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available people in every job. Therefore, the Company does not discriminate against its employees or applicants because of race, color, religion, national origin, ancestry, physical disability, mental disability, medical condition, genetic information or characteristics, marital status, sex, gender, gender identity, gender expression, sexual orientation, age, military and veteran status, pregnancy, or any other consideration made unlawful by applicable laws. If applying to this role from a Diversity Partner Site, please select “Diversity site” in the How did you hear about us? option field. MMParamus47831

Location: REMOTE Travel Requirement: Up to 80% Salary Range: $38.00 - $44.00 per hour IWK is a market-leading global supplier of tube filling machines, cartoning machines, and integrated packaging lines serving the Pharmaceutical, Oral Care, and Cosmetic industries. With headquarters and primary manufacturing in Stutensee, Germany, and additional facilities in Bangkok, Thailand, our North American Sales & Service division is based in Parsippany, NJ. We are known for precision engineering, innovation, and exceptional customer support. As a Field Service Engineer, you will be the face of IWK at customer sites, delivering expert service, installation, commissioning, and troubleshooting of our advanced packaging equipment. Your work ensures optimal equipment performance, minimal downtime, and high customer satisfaction. KEY RESPONSIBILITIES: • Install, start up, maintain, and repair IWK equipment on-site, with full documentation., • Diagnose mechanical, electrical, and control system issues; provide detailed service reports and corrective actions., • Optimize equipment performance through fine-tuning and process adjustments., • Collaborate with engineering teams to share field data and drive product improvements., • Serve as the primary technical representative, maintaining professional communication and customer relationships., • Investigate complaints, identify root causes, and recommend solutions., • Train customers on equipment operation, preventive maintenance, and troubleshooting., • Plan and execute daily work schedules efficiently. QUALIFICATIONS: Education & Experience • Associate’s degree in Electro-Mechanical Technology, Mechatronics, Factory Automation, or related field preferred., • Minimum 5 years of hands-on experience in mechanical/electrical environments, ideally with automated or packaging equipment., • Military veterans with equivalent technical training and field experience are strongly encouraged to apply. Technical Skills • Proven expertise in servicing automated equipment (mechanical, electrical, controls)., • Experience with Schneider Electric control systems and function block programming is highly desirable., • Basic understanding of PLC logic and HMI interfaces., • Ability to read electrical schematics, mechanical drawings, and pneumatic diagrams., • Familiarity with remote troubleshooting tools (e.g., TeamViewer, NetSupport Manager). Professional Skills • Strong English communication skills (written and verbal)., • Proficient in Microsoft Office Suite., • Comfortable working remotely via VPN, intranet, and cloud-based tools., • Excellent interpersonal skills and customer-focused mindset., • Ability to work independently and manage multiple assignments. Travel Requirements • Valid passport and driver’s license required., • Willing and able to travel up to 80%, including international assignments. Why Join IWK? • Work with cutting-edge technology in a global organization., • Be part of a team that values innovation, precision, and customer satisfaction., • Opportunities for international travel and professional growth., • Competitive compensation and benefits. Ready to make an impact? Apply now and become a key player in delivering world-class packaging solutions to leading global brands.

Executive MAC Technician (MAC Specialist) Contract for 1 year with possible extension Onsite in Jersey City, NJ Executive MAC Technician Job Description: The Technology Department develops and supports a wide range of IT solutions in support of the Agency's mission. Under the management of the Assistant Director, Customer Service and Web Service, the Executive MAC Technician will serve as the primary technology advisor and support specialist for the Authority's Executive Leadership Team, providing high-touch, white-glove support exclusively within the Apple ecosystem. This is a highly visible, client-facing role requiring exceptional technical expertise in macOS, iOS, and Apple enterprise technologies, along with outstanding interpersonal skills to effectively serve C-level executives and their support staff. The Executive MAC Technician will be responsible for end-to-end management of all Apple technology deployments, troubleshooting, strategic consulting, and maintaining the highest standards of service delivery to ensure executives can maximize productivity with minimal technology disruption. Responsibilities: • Serve as the primary point of contact and technology advisor for all Apple/MAC ecosystem matters for Executive Leadership, providing proactive, anticipatory support that exceeds expectations., • Provide expert troubleshooting and resolution of macOS, iOS, iPadOS hardware and software issues for Executive Leadership at primary offices, remote locations, and during travel, ensuring minimal downtime and maximum productivity., • Perform installation, configuration, and optimization of MacBook Pro/Air, iMac, Mac mini, Mac Studio, iPhone, iPad, Apple Watch, and all Apple peripherals including monitors, keyboards, mice, trackpads, AirPods, and HomePods., • Manage and coordinate seamless updates of macOS, iOS, iPadOS, and all Apple applications, ensuring minimal disruption while maintaining security compliance and optimal performance., • Serve as the strategic liaison between Executive Leadership and the IT Service Desk, system administration, network support, cybersecurity, architecture, and engineering teams, translating executive needs into technical requirements., • Supervise and mentor backup support technicians, ensuring consistent service quality and knowledge transfer across the executive support team., • Complete comprehensive daily checklists of proactive support tasks including system health checks, pending update reviews, and anticipatory maintenance to prevent issues before they impact executives., • Serve as a trusted technology consultant and subject matter expert, providing guidance on Apple ecosystem capabilities, device selection, workflow optimization, accessibility features, and emerging Apple technologies that could enhance executive productivity., • Provide on-site and remote support for executive presentations, board meetings, and high-stakes events, ensuring flawless technology performance using Apple devices, AirPlay, Apple TV, Keynote, and other presentation tools., • Design and implement executive technology solutions that seamlessly integrate with the Authority's enterprise infrastructure while leveraging Apple's ecosystem advantages including Continuity, Handoff, Universal Clipboard, AirDrop, and iCloud services., • Ensure all Apple technology solutions align with the Authority's hardware and software standards, security policies, data governance requirements, and regulatory compliance obligations., • Maintain detailed documentation and tracking of all executive Apple devices, configurations, third-party applications, and support incidents using ServiceNow ITSM platform., • Provide support across primary office locations, remote/hybrid work environments, and travel scenarios, maintaining consistent service quality regardless of location or circumstances., • Manage Apple Business Manager, Device Enrollment Program (DEP), Volume Purchase Program (VPP), and Mobile Device Management (MDM) solutions for executive device fleet., • Coordinate with Apple Business Support and AppleCare for Enterprise to expedite hardware repairs, replacements, and obtain expert-level technical assistance when needed. Required Qualifications: Technical Skills • Expert-level proficiency in macOS (current and previous 3 versions), including advanced system administration, Terminal/command line operations, system optimization, and troubleshooting., • Advanced knowledge of iOS and iPadOS, including configuration profiles, restrictions, and enterprise features., • Deep expertise with Apple hardware architecture, diagnostics, and repair procedures for all Mac computers and iOS devices., • Extensive experience with Apple enterprise management tools including Apple Business Manager, Device Enrollment Program (DEP), Volume Purchase Program (VPP), and MDM solutions (Jamf Pro, Intune, Workspace ONE, or similar)., • Proficiency with Apple Professional Applications including Final Cut Pro, Logic Pro, Motion, Compressor (preferred but not required)., • Advanced knowledge of iWork suite (Pages, Numbers, Keynote) and iCloud services for business use., • Expert-level proficiency in Microsoft 365 for Mac including Outlook, Excel, PowerPoint, Word, Teams, and OneDrive integration with macOS., • Strong knowledge of cross-platform integration between macOS and Windows environments, including Active Directory binding, SMB file sharing, and authentication., • Experience with enterprise collaboration platforms on Mac including Microsoft Teams, Zoom, WebEx, Slack, and their macOS-specific features and optimizations., • Proficiency with Apple security features including FileVault encryption, Gatekeeper, System Integrity Protection (SIP), Secure Boot, Touch ID, Face ID, and Keychain management., • Working knowledge of macOS networking including WiFi troubleshooting, VPN configuration, network diagnostics, AirDrop, and AirPlay., • Experience with ServiceNow ITSM platform for incident tracking, knowledge management, and executive support workflows., • Knowledge of business productivity applications on Mac including Adobe Creative Cloud (Acrobat, Photoshop, Illustrator), Microsoft Project, Microsoft Visio (via alternatives or virtualization)., • Familiarity with web browsers on Mac (Safari, Chrome, Edge, Firefox) and their enterprise management capabilities., • Advanced understanding of residential and office networking for Mac devices, including mesh WiFi systems, routers, switches, and troubleshooting connectivity issues. Essential Competencies: Professional Skills • Exceptional customer service orientation with proven ability to anticipate needs and exceed expectations of executive-level clients., • Outstanding interpersonal and communication skills with the ability to explain complex technical concepts in clear, non-technical language appropriate for executive audiences., • Demonstrated ability to quickly build trust and establish credibility with C-level executives and their administrative staff., • Highest standards of ethics, integrity, professionalism, and discretion when handling confidential and sensitive information., • Exceptional written and verbal communication skills for documentation, reporting, and executive-level correspondence., • Proven ability to remain calm, professional, and solution-focused under pressure, especially during high-visibility incidents or time-sensitive executive needs., • Advanced analytical, problem-solving, and troubleshooting capabilities with a methodical approach to complex technical issues., • Extreme discretion in handling sensitive, confidential, and proprietary information with full awareness of executive privacy requirements., • Action-oriented and results-driven mindset with ability to define innovative solutions and implement them efficiently., • Ability to work independently with minimal supervision while effectively managing multiple competing priorities and urgent requests., • Professional maturity to recognize limitations, seek assistance when needed, and leverage resources effectively to consistently achieve successful outcomes., • Strong time management and organizational skills with ability to balance proactive tasks with reactive support needs., • Flexibility and adaptability to adjust schedule for executive needs, including occasional early morning, evening, or weekend support for critical situations or events., • Professional appearance and demeanor appropriate for executive-level interactions and high-visibility environments., • Commitment to continuous learning and staying current with Apple's latest technologies, updates, and best practices.

JOB TITLE: Franchise Business Consultant (FBC) II FLSA: Exempt REPORTS TO: Regional Manager, Sr. Regional Manager Job Type: Full Time Employee DEPARTMENT: Operations Team LOCATION: NJ, GA or VA SUMMARY The Franchise Business Consultant (FBC) serves as the primary operational partner and field consultant between Tous les Jours franchisees and the corporate office. Reporting to the Regional Manager (or Sr. Regional Manager), the FBC is directly responsible for a portfolio of assigned franchise locations. The core mission of this role is to drive sustainable revenue growth and ensure strict adherence to brand standards across the assigned stores. This is achieved through hands-on support for New Store Openings (NSO), in-depth sales performance analysis, operational consultation to improve store efficiency and QSC compliance, and acting as the central point of contact for all franchisee communications and issue resolution. The FBC is instrumental in executing corporate strategies at the store level and ensuring the financial health and operational excellence of the franchise system. JOB DUTIES 1.Brand Standard Compliance & Oversight • Audit & Remediation: Conduct quarterly Quality, Service, and Cleanliness (QSC) audits for all assigned stores, identifying operational deficiencies and managing the franchisee to ensure timely correction and improvement., • Policy Implementation: Monitor and guide franchisees to ensure adherence to all corporate policies and standards regarding Brand Identity (BI), Store Identity (SI), and operational procedures., • Policy Coordination: Serve as the intermediary between franchisees and corporate departments (e.g., Marketing, SCM) to coordinate the rollout of new or changed company policies, addressing franchisee inquiries and ensuring smooth implementation., • Initial Policy Feedback: Contribute constructive, low-level operational feedback to relevant corporate departments regarding the feasibility and impact of potential new policies on franchisees before final implementation. 2.Sales Performance Analysis & Consulting • Sales Monitoring: Manage a portfolio of 10 to 15 assigned franchise locations, daily monitoring their sales, and key operational metrics to ensure targets are achieved and maintained., • Data-Driven Consultation: Conduct in-depth analysis of POS sales data and Sales Mix composition to diagnose performance gaps and provide strategic recommendations to franchisees for continuous revenue growth., • Menu Optimization: Provide consultation on adjusting the product mix and display strategy within the standardized franchise menu to ensure the offering is optimally aligned with the local trade area and customer demographics, driving higher sales for preferred categories., • New Product Launch (NPL) Adoption: Proactively communicate with and encourage franchisees to place initial orders for new products and consistently follow up with non-ordering stores to drive rapid adoption and proliferation of newly launched menu items. 3.Franchisee Revenue Activation • Revenue Growth Planning: Develop and execute sales activation strategies based on data analysis. This includes planning and implementing local promotions (for the entire portfolio or specific stores) and analyzing their effectiveness., • Local Market Penetration: Propose and support area marketing activities such as collaborating with local influencers, seeking media exposure, or engaging with community organizations to increase brand awareness and foot traffic., • Optimized Menu Strategy: Provide consultation on market-specific menu configuration to ensure the product offering is optimally aligned with the local trade area and customer demographics. 4.New Store Opening (NSO) Support & Stabilization • Pre-Opening Coordination: Collaborate with the Interior Design team and the franchisee on operational aspects of the Floor Plan and store design. Coordinate initial product selection, menu planning, and logistics (w/SCM team) to ensure a smooth pre-opening phase., • On-Site Setup & Training: Travel to the NSO site to directly manage and execute the operational setup, including equipment testing, inventory organization, and securing necessary smallwares and supplies., • Staff Training: Conduct comprehensive, on-site, pre-opening training for the newly hired store staff on all necessary job functions., • Opening Day Support: Provide direct operational support during the store's initial opening days, offering hands-on coaching and training to the franchisee and staff in a live customer environment., • Post-Opening Follow-Up: Provide extensive remote support and follow-up consultation to the new franchisee to ensure smooth operational stabilization, including addressing inquiries and requests related to daily store management., • Initial Sales Consultation: Monitor daily sales performance and conduct preliminary Sales Mix analysis immediately following the opening to identify early opportunities and consult on strategies for maximizing initial revenue. 5.Risk Management • Issue Resolution: Act as the first responder to store-level operational issues and conflicts between the franchisee and the company to prevent escalation., • Escalation & Action: Report significant issues through the established reporting structure and execute necessary actions or sanctions, as directed by management, to resolve the situation., • Legal Compliance: Consult with the Legal team on initial steps regarding potential compliance breaches that may lead to significant risk., • Financial Collection Support: Collaborate with the Accounting team to communicate with franchisees regarding overdue payments (e.g., product payments, royalties) and execute necessary actions to collect long-term receivables. 6.Cross-Functional Collaboration & Administration • Project Participation: Participate in corporate initiatives or projects related to franchise business operations, such as manual updates or system overhaul task forces (full-time or part-time capacity)., • Primary Point of Contact: Serve as the central Point of Contact (POC) for all general franchisee inquiries and requests, effectively bridging communication between the franchisee and all other corporate departments. QUALIFICATIONS • Education: High School Diploma or GED required. An associate's Degree or relevant training in Hospitality or Business is preferred. A bachelor's degree in Business, Marketing, or a related field is preferred., • Experience: Minimum of 2 years of progressive, direct experience in multi-unit operations, QSR, or franchise consulting is required. Demonstrated ability to independently manage a portfolio of stores and drive sales performance., • Skills: Proficiency in basic computer skills (MS Office, Email) and POS systems. Strong verbal and written communication and interpersonal skills. Proven ability to learn new operational standards quickly and train others effectively., • Other: Valid driver's license and reliable transportation required. Willingness to travel domestically for NSOs and regular store visits (Up to 75% travel).

🚀 Are you ready to deliver elite, white-glove experiences to high-value players in a fast-paced, regulated iGaming market? Soft2Bet, a fast-growing international iGaming and sports betting group, is seeking a VIP Manager to build and nurture relationships with top-tier players across its New Jersey operations. If you thrive in a relationship-driven, data-informed environment and know how to balance personalized service with performance goals, this is your opportunity to directly impact player loyalty and revenue growth. 📍 Location: Fort Lee, NJ (100% On-site) ⏰ Work Mode: Full-time (Remote/Hybrid not available) 🛠️ The Role As a VIP Manager, you will own a portfolio of high-value players, delivering a premium, personalized experience that drives retention, engagement, and lifetime value. You’ll act as a trusted point of contact, combining relationship management with data insights to optimize player activity and satisfaction in a highly regulated environment. 🚀 What You’ll Do • Build and maintain strong, long-term relationships with VIP players to maximize retention and LTV., • Serve as the primary point of contact for high-value accounts, managing communications and resolving issues with professionalism and discretion., • Execute targeted retention and reactivation strategies to reduce churn and increase engagement., • Analyze player behavior and performance metrics (handle, GGR, frequency) to inform reinvestment and bonus strategies., • Partner with CRM, Marketing, and Payments teams to deliver tailored promotions, rewards, and exclusive experiences., • Ensure all VIP engagement aligns with Responsible Gaming practices and NJDGE regulatory requirements., • Act as an escalation point for VIP issues, applying strong problem-solving and de-escalation skills., • Monitor competitor VIP programs and industry trends to continuously enhance the player experience. 🎯 What We’re Looking For • 2+ years of experience in VIP Management or Senior Account Management within iGaming or sports betting., • Strong knowledge of the New Jersey iGaming market and NJDGE regulations., • Proven ability to analyze player data and drive retention and revenue strategies., • Excellent communication and interpersonal skills, with experience handling high-value or high-profile clients., • Experience with CRM platforms (e.g., Salesforce, Optimove) and strong Excel skills., • Ability to work onsite in Fort Lee, NJ, with flexibility for evenings, weekends, and major sporting events. ⭐ Preferred • Background in luxury hospitality, high-end customer service, or client relationship management., • Experience managing VIP programs in a regulated US market., • Familiarity with bonus optimization and player lifecycle strategies., • Experience working in a fast-paced, international iGaming or tech environment. 💎 Why Join Soft2Bet? Bonuses: Discretionary, performance-based Benefits: Comprehensive medical, dental, and vision + 401(k) Time Off: Generous PTO policy Perks: Partially subsidized in-office breakfasts and lunches Culture: Collaborative, international team that celebrates milestones and wins together Growth: Professional development and ownership within a scaling organization Soft2Bet is proud to be an Equal Opportunity Employer. We believe diverse perspectives make us stronger and provide equal employment opportunities to all applicants regardless of race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status, or any other protected characteristic.

US Warehouse and Logistics Manager BARALAN New York, NY (based) with regular travel to Newark, NJ and periodic travel to Carson, CA Reports To: VP of Operations Baralan USA is a global leader in cosmetic packaging solutions, serving beauty brands around the world for more than 60 years. With a reputation for innovation, quality, and customer-focused service, we design and deliver premium packaging solutions that help bring our clients' products to market. As we continue to grow, we are seeking talented professionals who are passionate about excellence and eager to make an impact. We are seeking an experienced US Senior Warehouse & Logistics Manager to take full ownership of warehouse and logistics operations across three facilities: New York, New Jersey, and Carson, California. This role is based in New York and requires regular travel between the New York and Newark facilities, with occasional travel to the California site. The ideal candidate is a hands-on operator who can drive consistency, efficiency, and accountability across multiple sites including facilities with ocean/air/land freight and import/export exposure. This is a high-ownership role for someone who thrives on running tight, well-organized operations and can be trusted to effectively manage and coordinate operations across multiple sites. Key Responsibilities • Take full ownership of day-to-day warehouse and logistics operations across the New York, New Jersey (Newark), and Carson, CA facilities., • Oversee inbound/outbound logistics, inventory accuracy, receiving, storage, order fulfillment, and shipping across all three locations., • Manage and coordinate ocean freight/container operations, including customs clearance, drayage, and port-to-warehouse logistics., • Standardized processes, safety protocols, and performance metrics across all three warehouses to ensure consistency., • Travel regularly between the New York and Newark facilities to provide on-site leadership and oversight., • Travel periodically to the Carson, CA facility to audit operations, support the local team there, and ensure alignment with company standards., • Train and manage warehouse supervisors and staff at each location (directly or through site leads)., • Monitor and report on KPIs: order accuracy, on-time shipping, inventory shrinkage, labor productivity, and safety incidents., • Monitor customer service levels and delivery reliability, identifying and addressing issues that may affect timely and accurate deliveries to customers., • Partner with sales, procurement/supply chain, and Quality teams to align warehouse capacity with business needs., • Work closely with Quality to ensure proper process flows and the prompt identification, segregation and management of non-conforming products and any non-conformities related to warehouse and logistics operations., • Evaluate and manage third-party warehouse and logistics providers, when applicable, ensuring appropriate service levels, operational reliability, cost efficiency and compliance with company standards., • Lead continuous improvement initiatives to increase throughput, improve service levels and reduce costs. Qualifications • 7+ years of progressive experience in warehouse and logistics management, including multi-site oversight., • Direct experience with ocean freight / import-export logistics (container shipments, customs, port operations) is required., • Proven track record taking full ownership of operations with minimal supervision., • Experience managing remote or distributed teams across multiple locations., • Strong knowledge of WMS platforms, inventory management systems, and logistics/TMS software in order to support the implementation, evolution and continuous improvement of the WMS, ensuring its effective use across all warehouse locations, • Highly appreciated experience working with third-party logistics providers, including the ability to evaluate, select, manage and monitor outsourced warehouse and logistics operations., • Demonstrated ability to travel regularly (weekly/bi-weekly to NJ; periodic multi-day trips to CA)., • Strong leadership, communication, and organizational skills., • Bachelor's degree in Logistics, Supply Chain Management, Business, or related field preferred (equivalent experience considered). Salary: Depending on background experience; eligible for commission plan; health insurance coverage available; paid time off; 401K retirement plan. APPLICATION PROCESS: If you meet the qualifications and are enthusiastic about contributing to our team, please submit your resume. We look forward to reviewing your application. Baralan USA, Inc. is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, lesbian, gay, bisexual and transgender individuals, and veterans.

What It Takes to Be a Lead Dispatcher at Solarus Technologies Picture this: tickets are stacking up, priorities are shifting by the minute, and every technician on the floor is looking to you for direction. That's the energy of being a Lead Dispatcher at Solarus Technologies. You're the strategist behind our help desk command center — the person who turns chaos into a clear game plan, keeps engineers focused on the right work at the right time, and makes sure every client feels taken care of. When you're in your element, the whole team moves faster and with total confidence. If you love high-stakes problem-solving and want your work to make a visible difference every single day, this is where you belong. You Might Be a Great Fit If... 1. You get a rush from helping people get back to work, and you own that outcome like it's personal., 2. You thrive on juggling priorities and making fast, confident calls on your feet., 3. You turn chaos into clarity across queues, workflows, and priorities, almost like a superpower., 4. You keep everything moving and stay composed, even when a major issue hits., 5. You balance speed and precision effortlessly, even as priorities shift by the minute. You May NOT Be a Fit If... 1. You'd rather focus on one task at a time without interruptions., 2. Making tough prioritization calls on the fly makes you uneasy., 3. You don't enjoy the rush of fast-paced, real-time problem-solving., 4. You're looking for a purely technical role rather than a people-and-process one., 5. Dispatching runs on structure. Inconsistent process will throw you off your game. Key Qualifications Here's where you'll make your mark, day in and day out: • Ticket Triage & Queue Management, • Monitor queues: watch incoming boards for prompt response times., • Categorize and prioritize: assess urgency and impact, and classify per SLAs., • Smart assignment: route tickets by skillset, workload, availability, and client needs., • Scheduling & Resource Coordination, • Coordinate remote support windows, onsite visits, and project scheduling., • Balance workloads to prevent burnout or idle time; resolve scheduling conflicts on the fly., • Confirm assignees have clear priorities, details, and prerequisites before starting., • SLA Monitoring & Accountability, • Enforce process hygiene: engineers document troubleshooting steps, time entries, and clear internal notes in the PSA., • Manage escalations with smooth handoffs to senior engineers or the Help Desk Manager., • Client Communication, • Be a calm, personable voice for incoming requests and anxious callers., • Set expectations with proactive updates on windows, delays, and ticket progress., • De-escalate frustrated clients and recognize when management intervention is needed., • Management and Leadership, • Own daily dispatch execution: run the service board, set dispatcher coverage, and keep every technician on clear, prioritized work., • Hold dispatchers to established process day to day: ticket completeness, assignment standards, SLA handling, and clean ConnectWise Manage documentation., • Coach dispatchers with regular feedback and flag performance concerns to the Help Desk Manager, who owns formal reviews and employment decisions., • Track queue times, assignment quality, and SLA attainment, and report trends to the Help Desk Manager, who sets the targets and owns process design. Qualifications and Skills • Prior leadership, supervisory, mentoring, or senior-level experience preferred., • Solid understanding of IT support, networking, and Microsoft technologies., • Experience coordinating technicians; assessing workload, volume, and SLA performance., • Knowledge of dispatching, ticket management, scheduling, escalations, and SLA compliance., • Proficiency with PSA, ticketing, and scheduling platforms; ConnectWise Manage experience required., • Strong leadership, customer service, and interpersonal skills; calm under pressure., • Highly organized; strong decision-making and prioritization in fast-paced environments., • Strong analytical and problem-solving skills; comfortable holding the team accountable., • Excellent verbal, written, and documentation skills; strong typing accuracy., • Detail-oriented, self-motivated, and adaptable to changing priorities. Why You'll Love Working at Solarus And beyond work you'll actually be proud of, we go all-in on taking care of you: • Medical, dental, and vision coverage on our Employee Only base plan — 100% employer-paid, starting day one., • A 3% 401(k) Non-Elective Employer Contribution after 90 days, no contribution required from you to earn it., • 17 Paid Days Off in year one, growing to 22 by year three, plus 8 paid holidays and your birthday off every year., • Real rewards for sticking around: an annual anniversary bonus, plus travel awards at your 5- and 10-year milestones. Ready to turn the chaos into your command center? We'd love to see your application — let's build something great together.

JOB TITLE: Field Service Engineer – New York City DEPARTMENT: Technical Services REPORTS TO: National Field Service Manager JOB SUMMARY: Our company develops, manufactures, sells, and services high-end laser diagnostic imaging systems for eye healthcare. The company is looking for a Technical Field Service Engineer to perform advanced and expert-level field service repairs in a diagnostic medical technology environment. This is a developing position which includes working closely with technical and field support management to implement technical training programs in the field to bring advanced repair procedures to the current field service team. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Provide high priority site visits to diagnose, troubleshoot, and repair system problems, perform preventative maintenance procedures, and technical upgrades on company instruments and software., • Provide telephone and remote technical support to resolve equipment-related problems., • Accurately report failure and repair data through company systems and to appropriate personnel., • Maintain clinical and technical knowledge to stay current with technology and product applications., • Follow up on customer concerns and bring issues to resolution. KNOWLEDGE/SKILLS/ABILITIES REQUIRED: • Bachelor’s degree in Engineering Technology or Electrical Engineering OR an Associate’s Degree/military training combined with related experience. • Two (2) years of medical equipment service industry experience including demonstrated proficiency in resolving technical problems in medical imaging modality., • Thorough knowledge of Microsoft operating systems, Local Area Networks, computers, disk drives and data management., • Experience with digital voltmeters, laser power meters, optical alignment tools and specialized test equipment. • Demonstrated proficiency in resolving complex technical problems in medical imaging modalities with minimal assistance., • Excellent communication skills and the ability to interact in a professional and responsive manner with highly specialized medical personnel., • Excellent organizational and time-management abilities., • Ability and desire to multi-task and a willingness to take ownership through completion of all responsibilities., • Must be a self-starter, have strong interpersonal and organizational skills, and be flexible in a dynamic team environment. PHYSICAL DEMANDS: • Travel estimated at 75%-80%, • While performing the duties, the employee is: o constantly required to reach to use computers and other office equipment o constantly required to view objects at close and distant ranges o frequently required to communicate with others o frequently required to sit and stand • Requires fine manipulation and simple grasping in order to utilize equipment., • Requires occasional lifting and transporting of items weighing up to 50 lbs., • Equipment typically used: Computers, Heidelberg devices, USB devices. Digital VoltMeters, laser power meters, hand tools, optical alignment tools, and specialized test equipment.

Business Development Manager – Packaging 100% Remote Location: Queens, NY Employment Type: Full-Time Industry: Packaging Position Summary A growing packaging organization is seeking a New Business Development professional to expand its customer base and increase sales with existing accounts throughout the Northeast region. This role will be responsible for developing new business opportunities, managing customer relationships, identifying market opportunities, and supporting regional sales growth and profitability. Key Responsibilities • Develop new account leads and convert opportunities into long-term customer relationships., • Manage assigned customer accounts and coordinate pre-sales and post-sales activities., • Build strong customer relationships while promoting a positive customer experience and strengthening customer loyalty., • Develop regional action plans, identifying priorities, opportunities, and sales objectives., • Analyze market conditions, competitive activity, product trends, customer positioning, and sales performance., • Develop and manage customer quotations and commercial offers in accordance with company policies., • Support promotional initiatives and special pricing opportunities as appropriate., • Prepare annual regional sales forecasts covering revenue and sales volume., • Monitor sales performance against objectives and provide regular reporting to management., • Identify opportunities to expand existing accounts and develop new business throughout the assigned territory., • Maintain regular customer contact, including daily and weekly customer meetings as required., • Perform other duties and responsibilities as assigned. Qualifications • Bachelor's degree preferred., • 5+ years of sales or business development experience within the packaging industry., • Experience in cosmetic packaging is preferred, but not required., • Demonstrated success developing new accounts and exceeding sales targets., • Strong business and financial acumen., • Strong negotiation and commercial skills., • Excellent communication, presentation, and interpersonal skills., • Analytical and market-oriented approach to business development., • Experience working with an ERP system, such as Navision or a similar platform., • Proficiency with Microsoft Office, particularly Excel, Word, and PowerPoint., • Experience working with inventory or product management systems., • Ability and willingness to maintain frequent customer interaction throughout the region., • Collaborative, organized, and self-directed approach. Ideal Candidate The ideal candidate will have a proven track record of packaging sales and new business development, with the ability to identify opportunities, build relationships, negotiate effectively, and grow revenue. Candidates from a variety of packaging segments will be considered. Primary cosmetic packaging experience is a plus, but candidates with strong sales experience in other areas of packaging are encouraged to apply. We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Seeking a highly motivated, customer-service-focused IT Support Analyst for a permanent role. This position is ideal for a technology professional with strong customer service skills, Helpdesk exposure, or at least one year of professional IT support experience, who brings an AI-first mindset and is interested in using AI, automation, knowledge management, and improved workflows to make IT support more proactive, efficient, and user-friendly. The analyst will serve as the primary Helpdesk point of intake, responsible for answering, acknowledging, triaging, resolving, or escalating incoming IT support requests while providing timely, professional, and responsive assistance. This role requires onsite, in-person work five days per week in the firm’s Midtown Manhattan office, flexibility to work morning or afternoon shifts, and availability for overtime and after-hours on-call support as needed. The analyst will support attorneys, paralegals, administrative assistants, and staff with responsive, high-quality end-user support in a fast-paced professional services environment. Responsibilities will include hardware, software, connectivity, remote access, collaboration tools, firm applications, documentation, process improvement, and project support in a Microsoft-based environment. Essential Job Functions • Serve as the primary Helpdesk point of intake by answering incoming IT support calls, emails, ServiceNow tickets, and other support requests; provide timely, professional, and customer-service-focused assistance; and ensure each request is addressed directly or escalated appropriately, • Use AI tools such as Microsoft Copilot, Harvey AI, Claude, and similar platforms to improve support, documentation, and knowledge sharing, • Identify and pilot AI, automation, reporting, and self-service improvements that reduce repetitive work and create a more consistent support experience, • Create and update how-to guides, training materials, videos, and user communications, including materials that help users adopt new tools and workflows, • Work onsite, in person, five days per week in the firm’s Midtown Manhattan office and support the firm’s in-office technology needs, • Maintain flexibility to work morning or afternoon shifts, overtime as needed, and a rotating after-hours on-call schedule, • Handle approximately 10-20 Helpdesk requests per day while providing prompt, professional, and courteous support, • Document, update, and track ServiceNow tickets from intake through resolution, ensuring accurate notes and timely follow-up, • Support attorneys, staff, and administrative teams in a Microsoft-based environment, • Provide first-level support for hardware, software, connectivity, remote access, collaboration tools, and firm applications, • Set up and support in-person and virtual meetings using Zoom, Microsoft Teams, and conference room technology, • Install, troubleshoot, and maintain desktops, laptops, printers, peripherals, and related systems, • Support remote access tools, including Citrix and VPN, along with the Microsoft 365 environment, • Assist with IT projects, technology rollouts, process improvements, and documentation efforts, • Coordinate with senior IT team members, vendors, and external Helpdesk partners as needed Minimum Qualifications, • Familiarity with AI applications, or a strong willingness to learn tools such as Microsoft Copilot, Harvey AI, Claude, and similar platforms, • AI-first mindset, with the curiosity and initiative to improve support delivery, documentation, training, reporting, and repeatable Helpdesk processes, • Ability to work onsite, in person, five days per week in the firm’s Midtown Manhattan office, • Flexibility to work morning or afternoon shifts, overtime as needed, and to participate in the after-hours on-call rotation approximately one week per month, • Strong customer service skills required; prior IT Helpdesk, desktop support, end-user support, or at least 1 year of professional IT support experience preferred, • Experience in a legal, professional services, or similar business environment preferred, • Sound judgment to resolve issues directly or escalate appropriately in a high-volume Helpdesk environment, • Experience supporting users in a Microsoft-based environment, including Windows, Microsoft 365, Outlook, Teams, SharePoint, and related collaboration tools, • Experience with Zoom and Microsoft Teams required; conference room or audio/visual support experience preferred, • Experience with iManage, Microsoft Intune, Power BI, SharePoint, ServiceNow, Active Directory, or Microsoft Endpoint Configuration Manager a plus, • Strong attention to detail, with the ability to manage multiple requests, prioritize effectively, and follow through to resolution, • Self-motivated, dependable, and able to work independently while contributing to a collaborative IT team, • Bachelor’s degree preferred; equivalent experience will be considered

NOTE: To apply, please send an email to people@haecpg.com with "Job Application - CX Manager" in the subject. Include a brief intro in the body of the email and attach your resume. Candidates will only be reviewed via email. COMPANY: Hae CPG POSITION: Customer Service Manager REPORTS TO: CX Lead ROLE TYPE: Full-Time OFFICE LOCATION: Headquartered in Brooklyn, NY but the role is fully remote HOURS: Must be comfortable with occasional weekend and holiday coverage About the Company Hae CPG is an operations, supply chain, and customer service partner for emerging and scaling beauty and wellness brands. We work as an extension of our clients’ internal teams, providing hands-on execution and management to keep their businesses running smoothly as they scale. We support brands across the full product lifecycle, from early-stage setup through retail and omnichannel expansion. Our team manages the day-to-day workflows, partners, and processes behind the business, allowing brand leaders to stay focused on growth. Our customer experience services include day-to-day ticket management, pre-launch CX setup, customer service strategy, workflow and process optimization, escalation management, and customer feedback reporting and insights. Role Description The Customer Experience Manager plays a hands-on role in managing and delivering high-quality customer experience across multiple Hae CPG client brands. This is an execution-focused management position for someone who is equally comfortable working directly in the ticket queue and building the strategy, systems, policies, and processes behind it. You’ll oversee CX for assigned brands, from day-to-day ticket management and complex escalations to developing macros, SOPs, policies, workflows, and strategic recommendations. You’ll be expected to understand the broader CX technology ecosystem and advise clients on tools, processes, and best practices that improve both the customer experience and team efficiency. This role requires strong CX judgment and a deep understanding of e-commerce customer experience. We’re looking for someone who can assess a brand’s existing CX operation, identify gaps and opportunities, recommend improvements, and then execute against those recommendations. Responsibilities • Independently own day-to-day CX operations across assigned client brands, including direct ticket management and resolution, • Develop and maintain CX policies, SOPs, macros, workflows, escalation paths, and internal documentation, • Build and optimize CRM workflows, automations, tags, views, macros, and reporting to improve efficiency and service quality, • Evaluate existing CX operations and provide strategic recommendations around customer experience, policies, workflows, tools, and team structure, • Support pre-launch CX setup for new brands, including CRM configuration, policies, macros, workflows, escalation procedures, and customer-facing processes, • Own complex customer escalations and exercise independent judgment around refunds, replacements, exceptions, fraud concerns, and other sensitive situations, • Understand and navigate common e-commerce payment processors and payment methods to troubleshoot payment, refund, dispute, and order issues, • Manage and optimize customer interactions across CRM, chat, reviews, social commerce, and other customer-facing channels, • Understand and work within major review and reputation platforms, including responding to reviews and identifying recurring customer sentiment, • Monitor CX KPIs, ticket trends, customer feedback, and recurring issues and translate findings into actionable recommendations for clients, • Identify opportunities to improve customer satisfaction, reduce contact rates, improve resolution efficiency, and eliminate recurring friction points, • Partner closely with Hae's Operations team and client 3PLs to identify and resolve fulfillment-related CX issues, • Serve as a day-to-day CX advisor to assigned clients and confidently communicate recommendations, risks, trends, and opportunities, • Oversee and develop CX Associates and fractional agents through training, QA, feedback, and escalation support, • Work with 3PL to troubleshoot fulfillment challenges and roadblocks, • Step directly into ticket management during high-volume periods, launches, coverage gaps, weekends, holidays, or other business needs Requirements • 3-5+ years of experience, preferably within DTC, e-commerce, beauty, wellness, CPG, or high-growth startups, • Demonstrated experience independently owning CX for a DTC or e-commerce brand, • Strong hands-on experience with Gorgias and Zendesk, including building macros, rules, tags, views, automations, and workflows, • Strong working knowledge of Shopify and the broader DTC e-commerce ecosystem, • Demonstrated experience developing CX SOPs, policies, macros, escalation procedures, and workflows, • "No task is too big or too small" mindset; remains hands-on with day-to-day responsibilities, including ticket management, while also being able to think strategically and drive broader CX initiatives, • Ability to assess CX performance and translate customer feedback and data into strategic recommendations, • Strong understanding of CX KPIs and policies, • Experience training, mentoring, QCing and managing junior CX team members and fractional support, • Experience with TikTok Shop, Amazon, retail.com, or marketplace customer support, • Experience working with review and customer feedback platforms, such as Yotpo, Okendo, Trustpilot, or similar tools, • Experience working with common payment processors and payment methods, such as Shopify Payments, Stripe, PayPal, Shop Pay, Afterpay, Klarna, or similar platforms, • Excellent judgment and ability to independently make decisions in nuanced customer situations, • Excellent written and client-facing communication skills, • Strong working proficiency in Google Sheets and experience using data and reporting to support CX recommendations

Location: Fully Remote Position Type: Contract Duration: December 2026 – April 2, 2027 (Approximately 3.5–4 months) Hours: 40 hours per week Travel: None Required Position Overview We are seeking an experienced, highly organized, and results-driven Partner Development Manager to support our client's inbound sales development operations during a temporary parental leave assignment. This is a hands-on operational leadership role focused on overseeing inbound lead management, monitoring team performance, maintaining CRM data integrity, and driving process improvements across the sales development function. The ideal candidate brings a strong combination of B2B sales operations experience, people management expertise, Salesforce proficiency, and analytical problem-solving skills. This individual will collaborate closely with internal sales development team members and cross-functional stakeholders to ensure operational continuity, timely lead qualification, effective follow-up, and adherence to established service-level agreements (SLAs) and key performance indicators (KPIs). This position is particularly well-suited for someone who has managed or supported Sales Development Representative (SDR), Business Development Representative (BDR), or inbound lead qualification teams within a B2B technology, SaaS, fintech, or similar environment. Please Note: This is not a traditional quota-carrying sales or deal-closing position. The primary focus is operational leadership, team oversight, process optimization, and inbound sales workflow management. Key Responsibilities Sales Development Operations & Team Oversight • Provide day-to-day operational leadership and support to an inbound sales development team, ensuring consistent performance and effective workflow management., • Collaborate with existing team members to oversee inbound sales activity, qualification processes, and lead management operations., • Monitor team productivity, workload distribution, and adherence to established operational standards., • Track performance against SLAs, KPIs, and other departmental metrics, proactively identifying areas requiring attention or improvement., • Ensure timely and accurate follow-up on inbound inquiries, internal requests, and sales-related action items., • Serve as a primary point of contact for operational escalations, process questions, and cross-functional coordination., • Provide coaching, guidance, and accountability to support team effectiveness and operational consistency. Inbound Lead & Case Queue Management • Oversee the daily management of inbound lead and case queues generated through website inquiries, digital engagement, and other inbound channels., • Monitor lead flow, qualification activities, case assignments, and follow-up requirements to ensure timely processing., • Identify bottlenecks, aging cases, missed follow-ups, and operational gaps that may impact responsiveness or lead conversion opportunities., • Ensure leads and cases are accurately documented, appropriately dispositioned, and closed within established timelines., • Track lead handoffs between sales development representatives and internal sales or business stakeholders., • Support inbound customer and prospective partner inquiries, providing timely coordination and escalation when necessary., • Assist with outreach activities, sales campaigns, and related operational initiatives as business needs evolve. CRM Management, Data Hygiene & Reporting • Maintain high standards of CRM data integrity, completeness, and accuracy across inbound sales operations., • Conduct regular reviews and spot checks of lead records, qualification notes, case statuses, activity tracking, and disposition data., • Identify and resolve data inconsistencies, duplicate records, incomplete information, and documentation gaps., • Monitor Salesforce dashboards, reports, and operational tracking tools to evaluate team performance and workflow effectiveness., • Ensure accurate tracking of lead assignments, follow-up activities, handoffs, and outstanding action items., • Partner with internal stakeholders to reinforce CRM best practices and consistent data management standards., • Utilize CRM reporting and operational metrics to identify trends, highlight risks, and recommend improvements. Process Improvement & Operational Efficiency • Evaluate existing inbound sales workflows to identify process gaps, inefficiencies, and opportunities for optimization., • Develop and implement practical solutions to improve lead management, case resolution, reporting accuracy, and team productivity., • Proactively identify recurring operational challenges and collaborate with stakeholders to establish sustainable improvements., • Support the documentation, refinement, and standardization of sales development processes and procedures., • Leverage data, dashboards, and operational insights to make informed recommendations and drive improvements., • Explore opportunities to utilize AI-enabled tools, automation, and emerging technologies to streamline workflows and improve operational efficiency. Cross-Functional Collaboration & Stakeholder Support • Partner closely with sales development team members, sales leadership, and other internal business functions., • Facilitate effective communication regarding inbound lead activity, escalations, performance metrics, and outstanding issues., • Coordinate with internal stakeholders to ensure seamless handoffs and timely resolution of customer or business inquiries., • Provide operational support for external customer and prospective partner interactions as needed., • Adapt to changing priorities and support additional initiatives involving inbound sales, customer support, outreach coordination, and campaign management. Required Qualifications • Demonstrated experience in B2B sales development, business development operations, inbound sales operations, or a closely related function, preferably within a technology-driven environment., • Strong people management or team leadership experience, ideally overseeing SDR, BDR, inbound sales, or lead qualification teams., • Hands-on experience monitoring team performance, managing SLAs, tracking KPIs, and driving operational accountability., • Proficiency with CRM platforms, with a strong preference for Salesforce. Experience with HubSpot or comparable CRM solutions will also be considered., • Proven experience with CRM administration, data hygiene, data cleansing, lead tracking, and maintaining accurate sales records., • Experience monitoring sales dashboards, performance reports, inbound lead queues, and follow-up activities., • Strong understanding of B2B lead qualification, lead management processes, and sales development workflows., • Demonstrated ability to conduct process gap analyses, identify operational inefficiencies, and implement effective solutions., • Experience collaborating with internal sales teams and providing support to external customers or business stakeholders., • Strong analytical skills and the ability to interpret performance metrics to drive operational improvements., • Excellent organizational skills, attention to detail, and ability to manage competing priorities in a fast-paced environment., • Effective written and verbal communication skills, with the ability to coordinate across teams and manage escalations independently., • Ability to quickly learn established processes, adapt to evolving priorities, and contribute with minimal ramp-up time. Preferred Qualifications • Experience working within fintech, cryptocurrency, blockchain, digital payments, SaaS, or B2B technology environments., • Familiarity with AI-powered tools, workflow automation, or technology-driven process improvements., • Experience supporting inbound sales teams operating within complex technical or financial services ecosystems., • Background in sales operations, revenue operations, partner operations, or business development team leadership., • Experience assisting with sales campaigns, outreach coordination, or customer engagement workflows. Eligibility Requirements: • Legal authorization to work in the U.S. is required., • As a contractor, including remote contractors, you may be required to complete a background check. As a contractor, you will be paid for the time you work; this does not include paid time off (PTO) or holidays. If you participate in our Payroll Services (W2) engagement, you may be eligible for Paid Sick Leave (PSL), depending on your work location and state-specific regulations. Compensation: The anticipated pay range for this opportunity is $45-51.00/hr. The range represents a good-faith estimate of the compensation reasonably expected to be offered for this opportunity at the time of posting. Actual compensation will be determined based on experience, qualifications, engagement structure, and applicable work location within the range provided. Benefits: Depending on employment classification and eligibility, benefits may include medical, dental, and vision coverage; health savings accounts; life and AD&D insurance; long-term disability coverage; commuter benefits; and retirement plans. Eligibility for specific benefits is subject to the terms and conditions of the applicable benefit plans. Additional Compensation: This position is not eligible for additional compensation.

About LifeStation LifeStation is a mission-driven healthcare technology company providing personal safety and remote monitoring solutions for older adults. Founded in 2004 and headquartered in Union, New Jersey, LifeStation remains privately held and focused on transforming the lives of the rapidly growing senior population in the U.S. through personal emergency response systems (PERS) and other technology-enabled health services. Its in-home, mobile, and smartwatch-enabled solutions promote safety and independence for older adults while delivering actionable insights to caregivers and care teams to support continuity of care. LifeStation is now one of the largest providers of medical alert monitoring and technology services in the U.S., serving nearly one million older adults and their families with dependable, compassionate support. The opportunity LifeStation is hiring a Principal Product Manager to own the digital experiences used by our members and their caregivers, with primary responsibility for our mobile apps and web applications. This is a hands-on role for a product leader who knows how to create and launch consumer mobile products, learn from real user behavior, and turn that learning into sustained adoption and engagement. You will set product direction, lead discovery, translate customer and business needs into clear priorities, develop feature and functionality requirements and partner closely with design, software engineering, operations, marketing, customer service, and external development partners. The role reports to the Vice President of Product and Technology and is a hybrid position based in LifeStation’s Union, New Jersey office. Employees in this role are expected to work in the office at least three days per week What you will own • Own the product strategy, roadmap, and backlog for LifeStation's member and caregiver mobile and web experiences., • Lead the full product lifecycle from customer discovery and concept definition through development, launch, measurement, and continuous improvement., • Define clear outcomes and success metrics across activation, onboarding, feature adoption, engagement, retention, customer satisfaction, and support demand., • Build a strong understanding of older adults, caregivers, and families through interviews, usability testing, surveys, behavioral data, and customer-care feedback., • Monitor the competitive landscape and emerging practices in consumer health, aging, caregiving, and connected safety products., • Write clear product requirements, user stories, acceptance criteria, and release plans that give design and software engineering teams the context needed to solve problems well., • Collaborate with software engineering and quality assurance on testing, release readiness, and App Store and Google Play launches., • Use analytics and qualitative research to evaluate product performance, prioritize improvements, and communicate what is working and what needs to change., • Coordinate go-to-market and adoption efforts with marketing, sales, operations, fulfillment and customer service teams. What success looks like • Customers and caregivers can understand and complete key journeys with minimal friction or assistance., • New capabilities launch with clear goals, instrumentation, rollout plans, and measurable results., • Mobile and web usage grows because the product delivers real value to our customers, • Cross-functional partners understand the roadmap, the rationale behind priorities, and the outcomes the team is working toward. What you bring • 10+ years of hands-on product management experience, including a track record of launching mobile products or major features and improving adoption, engagement, or retention after launch., • Strong product judgment and the ability to balance customer value, business priorities, technical constraints, and speed., • Excellent written and verbal communication skills, including the ability to turn ambiguity into clear decisions and align technical and nontechnical stakeholders., • Technical fluency to discuss APIs, integrations, data flows, mobile release processes, and implementation tradeoffs without needing to be an engineer., • A practical, curious, and collaborative working style with a willingness to move between strategy and execution. Helpful experience • Experience developing customer-facing software experiences that interact with connected devices, wearables, IoT products, or other physical hardware., • Experience working with WordPress-powered websites, including content management, user experience, integrations, and collaboration with developers or external agencies., • Working with external product development partners or distributed engineering teams. Why join LifeStation • Competitive salary and comprehensive benefits package, • Entrepreneurial work environment with the freedom to get things done, • Chance to grow by working with an extremely talented team, • Make a true impact on our company and its services with high-visibility and possibilities for career growth, • Company outings, catered lunches, team building events and much more, • Excellent location close to highways, • Benefits and Perks, • Excellent Comprehensive Insurance Coverage, • 401(k) Retirement Savings Plan & Employer Match, • Gym/Fitness Program Reimbursement, • Access to Corporate Discounts, • Company Paid Life Insurance, • And much more… Compensation The anticipated base salary range for this position is $165,000 to $205,000, depending on experience, skills, and other job-related factors. This position is bonus eligible. We are committed to a diverse and inclusive workforce, one that reflects the varied communities we serve. The services we offer and the products we build greatly benefit from a range of perspectives, which can only come from diversity of all types at all levels of the organization. Achieving true diversity and inclusion is the right thing to do and is also the smart thing for our business. We strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply. We are an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.

About Us At AirPay, we are on a mission to improve the consumer experience for dental patients. We are growing rapidly, partnering with top dental provider groups and insurance carriers. Our company is backed by top tier VC’s led by IA Ventures along with the founders of Flatiron Health, Clover Health, Shutterstock and more. We are committed to delivering exceptional customer service and building lasting relationships with our users. We’re looking for a dynamic and motivated Customer Success Manager to join our team and help us maintain our high standards of customer care. About the Role In this role, you will be responsible for owning the end-to-end experience for a set of dental practices using AirPay software. You will guide clients through the implementation of our technology, ensuring that their needs are met from initial setup to successful adoption, and continue to manage the relationship post-launch. Your goal is to ensure customers derive maximum value from our solutions, which will result in high satisfaction, retention, and growth opportunities. This is an in-person role based out of our New York City office, with flexibility for some remote work. We are hiring this role at multiple levels - Associate, Manager, Senior Manager.. Key Responsibilities • Act as the primary point of contact for assigned customers during & after implementation, ensuring ongoing success and engagement with the product, • Lead the implementation process for a portfolio of strategic customers, tailoring the plan to meet each customer’s needs, • Define project timelines, milestones, and deliverables, and manage customer & internal expectations throughout the process leading to an on-time & high-quality deployment of AirPay, • Own end-to-end product configuration, implementation, onboarding, and training for a complex, data driven product across concurrent customers, • Provide workflow guidance and customized training & best practices to ensure users are fully equipped to use the product, • Drive customer adoption and maximize product usage, ensuring customers achieve their desired outcomes, • Build and nurture strong, long-lasting relationships across stakeholders - users, leadership - within the Dental Service Organizations (DSOs), • Conduct regular check-ins, business reviews, and account health assessments to proactively address challenges, maximize customer value with the product, and identify opportunities for growth Skills & Qualifications • 5+ years of experience in consulting, client services, or customer success. Prior experience within tech or in implementing software solutions is a requirement., • Strong critical thinking and problem-solving abilities, • Strong project management skills with the ability to manage multiple customers and projects simultaneously, ensuring deadlines and milestones are met., • Demonstrated ability to build and maintain strong relationships with key decision-makers and stakeholders, ensuring customer satisfaction and loyalty., • Adaptability and self-motivation; desire to work in a startup environment where roles may shift and we may encounter new and unfamiliar situations, • Strong work ethic. We are committed to excellence, so we work harder and smarter., • Believes that work should be enjoyable. We are a close-knit team and care about having fun at work — we want you to feel the same., • Mission-oriented with an interest in healthcare & fintech, and eager to be part of solving America’s healthcare crisis, • Based in NYC or willing to relocate, and able to work in the office at least 3 days a week. Please note that you must be legally authorized to work in the U.S. for this position. Compensation: $100k – $160k + equity

Premier, global reinsurance firm seeking a IT Desktop Support / Service Desk Analyst I have been supporting this client for 20+ years, and I can sincerely say they have the best, most employee centric, corporate culture of any client I’ve worked with. Their global team shares a passion for solving their customers’ problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking. This position is an in-office role in midtown NYC, very close to all transportation hubs. Position Summary: This individual will provide front-line Tier 1/2 technical support (either by phone or in person) to local and global users, and report to the IT Lead - Services & Ops Manager. This position will require the individual to interface with the various local and global IT members. This individual will need to efficiently and effectively manage problems reported to or logged within out trouble tracking system by business members and manage them in accordance to established SLA’s. Core responsibilities of this position are listed below, which include but not limited to troubleshooting user endpoint problems, drive/own/action IT tasks, execute on project deliverables and work within established IT processes/procedures. Principle Accountabilities: • Serve as the first point of contact for end-user IT support requests via phone, email, and ticketing systems., • Troubleshoot and resolve issues related to Windows 10/11, Mac OS X, Microsoft 365, and common enterprise applications., • Provide support for OS, enterprise applications, utilities, and basic server OS troubleshooting., • Support desktops, laptops, mobile devices, PCs, printers, and peripherals., • Perform user account management tasks (e.g., Active Directory, Exchange, Azure AD), including provisioning and group management., • Utilize remote support tools (e.g., SCCM, Patch My PC, Altiris SMA, Intune, Beyond Trust (Bomgar)) to resolve issues efficiently., • Escalate complex or unresolved issues to Level 3 support teams., • Troubleshoot system alerts and escalate when required., • Document incidents, resolutions, and detailed troubleshooting records; contribute to the IT knowledge base., • Assist with hardware setups, software installations, and system imaging., • Maintain accurate records of IT assets and ensure compliance with internal policies., • Support Mac & Windows device deployment and management, including enrolment, configuration, and lifecycle maintenance., • Ensure Mac & Windows security compliance in line with corporate policies and industry best practices., • Administer and support Apple Business Essentials for device management and user provisioning., • Follow ITSM and HAM processes., • Collaborate with the Global EUC Team, Infrastructure Engineering, and Application Support Team., • Participate as a technical resource for incident response, disaster recovery, and testing., • Provide out-of-office support, queue monitoring, including basic technical support and issue resolution, while communicating with the on-call team., • Assist with remediation of identified vulnerabilities., • Provide user training on systems and applications. Professional/Technical competences: Required: • 3+ years of experience in a technical support or helpdesk environment., • Degree in IT, an IT apprenticeship, or relevant work experience, • Proficiency in supporting Windows and Mac OS X operating systems., • Experience with Mac device deployment, management, and security compliance., • Familiarity with Microsoft 365, Active Directory, and basic networking concepts., • Experience using inTune, Patch My PC, or Altiris SMA for software deployment and patch management., • Strong communication and customer service skills., • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment., • A relevant IT certification (e.g., CompTIA A+, ITIL Foundation) is a plus. Preferred: • Experience with ITSM tools (e.g., ServiceNow, Jira Service Desk)., • Exposure to mobile device management (MDM) platforms., • Familiarity with Apple Business Essentials., • Basic scripting knowledge (e.g., PowerShell) is a bonus.

Later is the world’s most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, Later removes fear and guesswork from one of marketing’s most visible investments. Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch. By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, Later bridges creativity and performance so campaigns don’t just look good—they deliver results. Learn more at _. Senior Coordinator, Talent Partnerships About the role: As Sr Coordinator, Talent Partnerships, you will own and evolve how Later identifies, engages, and activates influencer talent across high-impact influencer marketing campaigns. You’ll be responsible for building a best-in-class talent ecosystem—one that gives our clients access to the right creators faster, unlocks premium partnerships, and differentiates Later. This is both a strategic and executional role. You’ll shape our point of view on talent—who matters, why they matter, and how brands should work with them—while also leading the day-to-day sourcing, negotiation, and relationship management that brings campaigns to life. You will bring to Later your vast and diverse relationships with agencies, ensuring our clients gain access to premium talent while driving efficiencies and impact across campaigns. You’ll partner closely with Strategy and Client Services to ensure talent is not an afterthought, but a core lever in every program we execute. At the same time, you’ll cultivate deep relationships across the creator and management landscape, positioning Later as a preferred partner for high-value talent and their representatives. What you'll do: Strategy • Develops and continuously refines Later’s point of view on creator talent across categories, platforms, and cultural trends., • Identifies emerging and high-impact creators aligned to client objectives and brand positioning., • Stays ahead of industry shifts, pricing trends, and platform dynamics to inform recommendations., • Assists in refining processes and best practices, ensuring campaigns align with industry trends and customer goals., • Proactively surfaces agile talent and culture-driven strategic opportunities, pitching to the appropriate parties in alignment with customer business needs. Technical/ Execution • Sources and secures creator talent for campaigns, balancing quality, speed, and strategic fit., • Embed yourself within the account pod as a creator procurement expert, with a deep understanding of your client’s brand archetype, ideal talent personas, and vetting requirements., • Builds and maintains strong relationships with creators, agents, and managers to unlock priority access to talent., • Leads sourcing, negotiations, and contracting for all tiers of talent, ensuring talent and agreements meet client strategy, brand safety, and compliance standards., • Continuously improves workflows and processes to increase scalability and efficiency in talent sourcing and trend identification., • Organizes recurring touch bases with talent representatives to unlock access for the Customer Team to major talent relationships and milestones. Team / Collaboration • Partners with cross functional teams including Services, Product, Strategy, Research, and Creator teams, to embed a creator and culture-first approach is at the forefront of everything we are building across the org., • Partners with cross functional teams to ensure a seamless campaign execution and service evolution., • Contributes to client conversations with a strong, informed POV on talent recommendations. Leadership • Acts as the internal expert on creator talent, when working with internal teams. Advise on best practices when working with different tiers or types of talent., • Builds and strengthen Later’s reputation within the talent ecosystem through consistent, high-quality partnerships., • Champions operational excellence and hold a high bar for performance across the Services team. Research/Best Practices • Stays ahead of platform shifts, monetization models, and compliance regulations (FTC, platform-specific rules)., • Has a deep understanding of the regulations and requirements of clients in highly-regulated industries to ensure compliance as a core standard to every step of your work., • Continuously benchmarks industry best practices and apply insights to evolve Later’s talent partnership approach., • Experiments with new systems, processes, and partnership models to test-and-learn at scale. What success looks like: • Upholds high operational excellence, leading the organization of ongoing casting and trend-identification efforts., • Builds and maintains a differentiated network of creators and representatives that provides a competitive advantage., • Drives measurable impact on campaign success, client retention, and revenue growth., • Consistently identifies and secures high-impact creator talent that elevates campaign performance and client outcomes., • You excel at balancing campaign management, relationship management, and the creation and maintenance of operational workflows., • The cross functional team and customers view you as a trusted advisor on talent, who serves as a go to across verticals of talent and different types of talent integrations., • Establishes Later as a preferred partner for top-tier talent and their teams. What you bring: • 2-3 years of experience in influencer marketing, creator partnerships, or talent management, with a proven track record of building and scaling high-impact creator programs; agency background preferred., • Demonstrated success in sourcing, negotiating, and managing influencer relationships across all tiers of influencers, and across various partnership models., • Experience casting talent for brands that sit highly regulated industries., • Strong network of creator, agent, and manager relationships across key verticals and platforms., • Strong strategic and analytical skills with experience managing scalable systems that improve efficiency and outcomes., • Deep understanding of social platforms, creator economics, and cultural trends., • Experience implementing AI and workflow to increase operational efficiencies., • Exceptional negotiation and relationship management skills, with the ability to cultivate trust and secure competitive agreements., • Experience collaborating cross-functionally with cross-departmental teams., • Strong understanding of FTC guidelines, brand safety standards, and compliance requirements., • Familiarity with influencer marketing platforms, CRM systems, and campaign analytics tools., • An entrepreneurial mindset—operationally excellent, solutions-oriented, and energized by scaling complex systems in a fast-paced environment., • Clear communicator with strong judgment and attention to detail, with experience representing an organization externally. How you work: • Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear., • Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights., • Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement., • Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high., • Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth., • Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity. Our approach to compensation: We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors. Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only. To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package. Salary Range: $70,000 - $78,000 OTE • Co-op team members, independent contractors, and freelancers are not eligible for company benefits. Where we work: We have offices in Boston, MA; Vancouver, BC; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located. Diversity, inclusion, and accessibility: At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

We are seeking to recruit an Infrastructure Engineer. The position will be in our headquarters in midtown Manhattan. Our office works on a hybrid, 4-day in-office schedule with mandatory Tuesday through Thursday attendance. Core responsibilities • Work closely with the IT Director on all aspects of technology at the firm, including:, • Administer and own the helpdesk function — triage, prioritize, and resolve incidents and service requests, ensuring service levels are met and business disruption is minimized., • Deliver white-glove, high-touch technical support — serving as the primary point of contact for end users, including senior stakeholders and executives, with a premium on responsiveness, discretion, and professionalism., • Own and continuously improve the end-user computing experience across the firm., • Manage the day-to-day of the Citrix environment, including non-persistent (pooled) and persistent virtual desktops, published applications, and desktop image maintenance., • Own endpoint patch management — ensure workstations, virtual desktops, and thin clients are patched promptly to maintain a strong security posture and reduce vulnerability exposure, with appropriate testing and phased rollout., • Administer the Dell Wyse thin-client estate via Wyse Management Suite — device provisioning, configuration, firmware, and lifecycle management., • Manage the firm’s mobile device fleet through MDM (e.g., Microsoft Intune) — enrollment, compliance and app-protection policies, and remote lock/wipe of lost or compromised devices., • Participate in an on-call / after-hours support rotation, providing coverage for critical issues outside standard business hours., • Handle user onboarding and offboarding — account provisioning and timely deprovisioning, access assignment following least-privilege principles, and equipment setup., • Create and maintain clear documentation and knowledge-base articles; drive process and workflow improvements., • Contribute to infrastructure projects and firm initiatives, working closely with the Infrastructure Manager., • Perform system administration tasks in support of daily operations, • Key Technical Skills and Experience Citrix Virtual Apps and Desktops (CVAD) — hands-on administration of non-persistent and persistent desktops, image management (MCS), published applications, and end-to-end troubleshooting of the user session experience., • Endpoint patch management using tools such as PDQ, Shavlik, or similar — including patch testing, phased deployment, and remediation., • Thin client / VDI endpoint management, ideally Dell Wyse and Wyse Management Suite (WMS)., • Windows desktop OS administration and troubleshooting (Windows 10 / 11)., • Microsoft 365 administration and end-user support — Exchange Online, Teams, OneDrive/SharePoint, and licensing., • Microsoft Entra ID (Azure AD) identity administration including Conditional Access, MFA, and device-compliance policies, administered within established security policy., • Working knowledge of Microsoft Azure (light) portal navigation and basic resource administration., • Active Directory administration — user and group accounts, Group Policy, and file/folder (NTFS and share) permissions, applying least-privilege access; DNS/DHCP familiarity., • Mobile Device Management — ideally Microsoft Intune — iOS/Android enrollment, compliance, and app-protection policies., • Endpoint security and management — EDR, endpoint protection, and endpoint management platforms., • Scripting to automate routine tasks — PowerShell (primary); Bash a plus., • Strong documentation and process-management skills., • Basic Knowledge: General networking concepts — DNS, DHCP, TCP/IP, and VPN., • VMware vSphere / ESXi in a supporting capacity., • Backup technologies (Veeam)., • Exposure to Linux (Red Hat) and basic-level support., • Data center and SAN / storage awareness., • Experience: Minimum of 5-7 years with virtualization, Active Directory, Windows OS and Citrix, • Financial Services or Hedge Fund experience preferred, • BA/BS degree required, • Other Required Qualifications: Adaptability & Growth: A continuous learner who is open to new technologies, projects, and initiatives. You must be able to thrive and adapt in a fast-paced, diverse, and growth-oriented environment., • Problem-Solving: Proven ability to perform intermediate root cause analysis, resolve critical issues under pressure, and apply creative problem-solving skills with a critical eye for detail., • Execution: Capable of balancing multiple priorities, managing time effectively, and meeting deadlines while handling multiple tasks simultaneously., • Communication & Service: Excellent verbal and written communication skills with a strong focus on providing a high level of professionalism and customer service

Later is the world’s most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, Later removes fear and guesswork from one of marketing’s most visible investments. Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch. By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, Later bridges creativity and performance so campaigns don’t just look good—they deliver results. Learn more at _. About this position: We're looking for a Manager, Treasury to own the accuracy, integrity, and timely execution of Later's liquidity, customer funds, and creator disbursements. This role sits at the intersection of Treasury and Accounting: you'll manage cash forecasting, billing, and customer collections across multiple entities and banking platforms, and you'll make sure the numbers hold up. You'll partner closely with Accounting, FP&A, Systems Engineering, Data, and customer-facing teams, and you'll be the connection point between how money moves and how it's reported. This is a high-impact role for a proactive leader who is close to the work and enjoys untangling complexity, tightening controls, and driving issues to resolution. You'll directly support cash visibility, customer fund accuracy, and financial integrity across the company. We prefer candidates located on the East Coast, ideally in Boston. This is a hybrid position based in Boston, MA with 3 days a week in office, or fully remote for candidates located on the East Coast of the United States. What you'll be doing: Cash Management • Own key aspects of the monthly financial close within strict timelines., • Prepare journal entries with clear, accurate supporting documentation., • Prepare and review monthly general ledger reconciliations on time, including cash, restricted cash, accounts receivable, and accrued campaign and incentive spend accounts., • Provide thoughtful commentary on monthly financial variance analysis. General Ledger • Own key aspects of the monthly financial close within strict timelines., • Prepare journal entries with clear, accurate supporting documentation., • Prepare and review monthly general ledger reconciliations on time, including cash, restricted cash, accounts receivable, and accrued campaign and incentive spend accounts., • Provide thoughtful commentary on monthly financial variance analysis. Audit & Risk Management • Coordinate external audits to ensure timely, successful delivery of results., • Own select balance sheet accounts, including restricted cash, accrued incentive funds, and certain COS accounts., • Identify, communicate, and mitigate accounting and financial reporting risks as they arise., • Lead department-wide cross-training and make sure backups exist for all treasury and accounts receivable functions. Process Improvement • Drive adoption of new systems and processes that improve operational efficiency., • Review and recommend improvements to accounting systems and procedures., • Identify opportunities to use technology, automation, and AI tools to make financial operations faster and more reliable. Cross-Functional Partnership • Partner with FP&A and customer-focused teams to resolve discrepancies, fix process inefficiencies, and speed up issue resolution., • Partner with Systems Engineering, Data, and Customer Service to build new reports and improve existing ones., • Collaborate with Systems and Data teams on new system implementations and integrations with our accounting environment., • Partner with Finance teammates on ad hoc projects and requests. What success looks like: • Within your first 90 days, cash is forecast accurately across all entities, with clear visibility on a consolidated basis., • Customer collections are timely, and AR issues are surfaced and resolved quickly., • Reconciliations are complete, accurate, and on schedule every close., • By your first audit cycle, audits are delivered smoothly, with risks identified and addressed early., • Within 12 months, treasury and AR processes are more efficient, scalable, and controlled, with backups in place for every critical function. What you bring: We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply! • Based on the East Coast, • Bachelor's degree in accounting or finance, or equivalent experience., • 10+ years of treasury and general ledger accounting experience., • 3+ years of people management experience, • Experience managing teams and a track record of thriving in highly collaborative environments., • Strong accounting systems experience (NetSuite and Salesforce strongly preferred)., • Strong attention to detail, with experience preparing multiple account reconciliations., • Intermediate to advanced Excel skills., • Excellent analytical and problem-solving skills., • Ability to set priorities and manage multiple demands in a fast-paced environment., • Experience with Stripe and Tipalti in a corporate environment is a plus., • Experience in the SaaS or technology industry is highly desirable., • Experience using Claude, ChatGPT, or other generative AI tools to improve analysis, research, reporting, or workflow efficiency is a plus., • CPA, CTP, or MBA is a plus. How you work: • We will do whatever it takes to win: We win when our customers and creators win. We bring full commitment to outcomes that matter, not just effort., • We have no limit to our aspiration: We think big, push beyond what seems possible, and refuse to let conventional thinking set the ceiling., • We are relentless: We keep going. Through ambiguity, setbacks, and competing priorities, we find a way forward., • We deeply understand our business: If we don't have the knowledge, we figure it out. We take ownership of understanding how Later works and what drives results., • We take our work seriously, but not ourselves: We bring rigor and accountability without ego, and we make space for each other to do our best work. Our approach to compensation: We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors. Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only. To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package. Salary Range: $ 140,000 - $ 180,000 USD Where we work: We have offices in Boston, MA; Vancouver, BC; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located. Diversity, inclusion, and accessibility: At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

ExtensisHR, one of the largest and fastest-growing Professional Employer Organizations (PEOs) in the U.S., is seeking dynamic professionals to join our team. If you're passionate about making a meaningful impact and helping businesses grow by simplifying HR, we want to hear from you. Our comprehensive offerings include personalized services in HR, employee benefits, retirement plans, payroll and taxes, employer risk, compliance, and employee management. We manage over $3 billion in employment-related costs annually and pride ourselves on delivering exceptional customer service. Learn more at www.ExtensisHR.com. Who You Are: As an Account Manager, you are a strategic relationship builder and client advocate. You thrive in a fast-paced environment and are passionate about delivering exceptional service. You understand the complexities of HR and business operations and are skilled at aligning internal resources to meet client needs. You are proactive, consultative, and committed to driving client satisfaction and retention. What You'll Do: • Serve as the primary point of contact for assigned clients, fostering trusted relationships with business leaders and decision-makers., • Partner with internal teams (HR Business Partners, Payroll Specialists, Benefits Advisors, Compliance, etc.) to ensure seamless delivery of all services., • Act as a strategic advisor, understanding each client’s business objectives and aligning PEO services to support their growth and employee needs., • Conduct regular business reviews with clients to evaluate satisfaction, identify opportunities, and provide insights on HR and workforce trends., • Proactively identify and resolve client concerns or challenges, ensuring timely and effective resolution., • Support client renewals and retention strategies by showcasing the value of partnership and services., • Collaborate with Sales and Implementation teams to ensure smooth transitions for new clients and set the stage for long-term success., • Ensure client records, communications, and service requests are accurately maintained in internal systems., • Monitor client satisfaction and advocate internally for service enhancements or escalations when needed., • Deliver benefit presentations and client-facing materials with clarity and professionalism., • Monitor account performance through dashboards, KPIs, and reporting tools., • Stay current on ExtensisHR’s evolving service offerings to identify opportunities for enhanced client support. AI Utilization and Literacy: A key function of this role includes the effective use and understanding of artificial intelligence (AI) tools and technologies to enhance productivity, decision-making, and overall performance. This position is expected to maintain awareness of emerging AI applications relevant to their responsibilities, apply AI tools ethically and effectively, and continuously develop their AI proficiency. What You Bring: • 1–3 years of experience in client services, account support, or administrative roles, with a strong preference for experience supporting employee benefits or benefits-related programs., • Strong organizational and time management skills with the ability to handle multiple priorities., • Excellent written and verbal communication skills., • A collaborative mindset and willingness to learn from senior team members., • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams)., • Bachelor’s degree or equivalent experience preferred., • Strong attention to accuracy and detail., • Effective analytical and critical thinking skills., • Excellent organizational and time management skills., • Team player, results-focused, strong work ethic., • Ability to be agile and flexible with assignments., • Good communicator (writing and verbally) in formal and informal business settings., • High ethical standards., • Physical Demands:, • Ability to sit or stand for extended periods while performing desk-related tasks., • Prolonged use of a computer, keyboard, and mouse, requiring repetitive motion., • Ability to lift and carry office supplies or equipment up to 20 pounds., • Occasional bending, reaching, and twisting to retrieve files or supplies., • Ability to walk throughout the office, including moving between different departments or meeting rooms., • Ability to communicate effectively in person and via phone or video conferencing., • Ability to focus and maintain attention for long periods while working on various tasks., • Must be able to communicate effectively in both verbal and written form., • Occasional travel may be required., • The work environment is typically quiet and climate-controlled, with standard office equipment available., • This role may be performed in a hybrid or remote setting, depending on business needs and employee accommodation. What We Offer: Position Salary: 90k-120k Effective 06/1/2025 NJ passed a Pay Transparency Law which requires NJ based hiring to include a compensation range on each job posting. This compensation range is presented in good faith for candidates that are hired in these roles will be presented a salary within the range stated on the job posting. At ExtensisHR, we recognize there are many factors that influence your overall satisfaction both at work, and in your personal life. Under our You Supported program, we provide a perfect mixture of compensation, benefits, company culture, and resources to our employees that help you reach a happier, more balanced life. Some of these offerings include: • Competitive compensation and performance-based incentives., • Progressive Paid-Time Off Program, including volunteer and life event leave., • Group Medical, Dental, Vision, and Life insurance from day one., • 401(k) with company match., • Voluntary benefits including 529 College Savings, Home & Auto insurance, pet care, and more., • Student loan assistance program., • Onsite Wellness Rooms and free Headspace meditation app access., • Extensive professional development and career advancement programs., • Employee Referral Program., • Discounts in retail and entertainment., • Social and community outreach committee for inclusive culture and networking., • Complimentary coffee and snacks when in the office. ExtensisHR is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Position Overview The Infrastructure & IT Operations Manager I leads enterprise infrastructure and technology operations, ensuring reliable, secure delivery of server, endpoint, virtual desktop, voice/telephony, and infrastructure automation services. This role provides hands-on technical leadership for Cisco and IPC voice platforms, Virtual Desktop Infrastructure (VDI), Microsoft SCCM/MECM, and Microsoft System Center Orchestrator. The Manager leads incident response and service restoration, coordinates infrastructure projects and maintenance, and partners with Network Administrators, Help Desk, IT Development, Information Security, application teams, main-office support groups, vendors, and end users. The position supports Bank and Securities entities, including Trading Floor operations, and is responsible for configuration management, change control, technical standards, documentation, operational procedures, and Disaster Recovery readiness. Key Responsibilities • Lead daily Infrastructure & IT Operations activities, prioritize work, coordinate technical resources, mentor staff, and provide escalation support., • Ensure enterprise infrastructure services remain available, stable, secure, and within established service expectations., • Manage enterprise VoIP and telephony, including Cisco Unified Communications / CallManager and IPC Unigy voice/trading platforms and endpoints., • Manage enterprise VDI, including Nutanix / VMware Horizon or comparable platforms, covering availability, performance, capacity, image management, upgrades, and end-user experience., • Administer Microsoft SCCM/MECM for endpoint configuration, software distribution, operating-system deployment, patching, collections, reporting, compliance, troubleshooting, and lifecycle management., • Develop and maintain Microsoft System Center Orchestrator (SCORCH) runbooks, integrations, and workflow automation for provisioning, service requests, repetitive tasks, and operational remediation., • Maintain infrastructure security controls, including permissions, accounts, open ports, antivirus/EDR, patching, hardening, backups, audit logging, and production controls., • Monitor system, application, voice, VDI, and infrastructure logs and proactively identify potential service-impacting issues., • Install, configure, upgrade, troubleshoot, and manage lifecycle replacement of enterprise hardware and software., • Maintain Active Directory, Group Policy, DNS, DHCP, Windows Server, Windows workstations, and related Microsoft infrastructure services., • Maintain configuration management and change control across infrastructure, virtualization, voice, VDI, endpoint, and automation platforms., • Lead troubleshooting, root-cause analysis, problem management, and corrective/preventive actions., • Monitor performance, capacity, reliability, and resiliency and provide operational and management reporting., • Research and recommend infrastructure products, services, standards, automation opportunities, and technology refresh initiatives., • Develop and maintain policies, procedures, diagrams, technical standards, operational runbooks, training plans, and Disaster Recovery documentation., • Coordinate incidents, service restoration, maintenance, upgrades, migrations, patch cycles, and projects with internal teams and vendors., • Support infrastructure asset management, licensing, support contracts, budgeting, capacity planning, vendor management, and technology roadmaps., • Provide clear technical and management communication during incidents, changes, projects, audits, and stakeholder reviews. Technology Environment Microsoft: Windows Server 2016, 2019 and above; Windows 10 & 11 Workstation and above; Active Directory; DNS; Group Policy; Logon Scripts; DHCP; MS Cluster; MS Print Server; MS SQL Server; MS IIS Server; MS Office / Microsoft 365; MS Terminal Services / Remote Desktop Services; MS SCSM; MS SCOM; MS SCCM / Microsoft Endpoint Configuration Manager (MECM); MS System Center Orchestrator (SCORCH), including runbooks, workflow automation, integrations, and infrastructure task automation. Security: Information Security hardening; enterprise antivirus / endpoint protection and EDR platforms; enterprise patch-management solutions. Network & Security Infrastructure: Palo Alto Firewalls; Cisco VPN devices and services; Fortinet FortiGate; Cisco Switches and Routers; Cisco ISE; Cisco / Meraki WiFi; Zscaler proxies and related secure access services. Virtualization, Storage & Recovery: VEEAM backup and recovery; VMware SRM; VMware ESXi / vCenter; NetApp Data Storage; Nutanix / VMware Horizon VDI. Voice & Communications: Cisco Unified Communications / CallManager and associated VoIP services and endpoints; IPC Unigy PBX / IPC voice and trading communication platforms; ASC Voice Recording or comparable voice-recording solutions; Cisco Video Conferencing Equipment. Financial & Trading: Bloomberg; LSEG (Refinitiv/Reuters) services and Trading Floor applications; various in-house, Trading Floor, and Internet applications. Qualifications Required Experience • 10+ years of hands-on enterprise infrastructure, systems, network, voice, or IT operations experience with progressive responsibility., • Experience leading technical staff, coordinating operational priorities, managing escalations, and delivering infrastructure projects or services., • Strong hands-on experience with enterprise telephony and VoIP, including Cisco Unified Communications / CallManager and IPC Unigy or related IPC voice platforms. Trading Floor voice experience strongly preferred., • Strong enterprise VDI experience, preferably Nutanix / VMware Horizon, including performance, capacity, image, profile, endpoint, and availability troubleshooting., • Strong SCCM/MECM experience, including software deployment, patching, collections, endpoint configuration, reporting, and troubleshooting., • Hands-on Microsoft System Center Orchestrator experience, including runbooks, integrations, and automated infrastructure workflows., • Proven experience with Windows Server, Active Directory, DNS, DHCP, Group Policy, virtualization, networking, monitoring, backup/recovery, and infrastructure security controls., • Experience supporting highly available production environments. Financial services, securities, or Trading Floor experience preferred., • Strong troubleshooting, root-cause analysis, incident-management, and problem-resolution skills., • Bachelor's Degree or equivalent combination of education and relevant experience required., • Microsoft, Cisco, VMware, ITIL, or infrastructure certifications preferred. Technical & Professional Skills • Strong knowledge of Microsoft operating systems, applications, and infrastructure services, including Windows Server, Windows workstation, Active Directory, DNS, DHCP, Group Policy, SCCM/MECM, and System Center Orchestrator., • Strong technical knowledge of Cisco VoIP / Unified Communications and IPC voice technologies, including call routing, endpoints, voice services, troubleshooting, and vendor escalation., • Strong working knowledge of VDI, including hypervisors, brokers, images, profiles, storage, network dependencies, capacity, and end-user performance., • Working knowledge of TCP/IP, VLANs, routing, firewalls, VPN, DNS, DHCP, and enterprise network troubleshooting., • Hands-on hardware and software troubleshooting experience, including leadership during high-priority production incidents., • Experience with automation and scripting; PowerShell strongly preferred in addition to System Center Orchestrator., • Ability to develop and maintain policies, procedures, diagrams, operational runbooks, standards, training plans, and Disaster Recovery documentation., • Strong project execution, prioritization, vendor-management, and change-management skills., • Excellent written, oral, and interpersonal communication skills with technical and non-technical users, management, vendors, and business stakeholders., • Detail-oriented, flexible, self-motivated, customer-focused, and able to respond effectively to crises while maintaining sound judgment and technical discipline., • Strong analytical and problem-solving abilities with the capacity to prioritize and execute tasks in a high-pressure environment., • Ability to work collaboratively and coach and develop technical staff. Work Environment & Scope The role operates in a fast-paced office and Trading Floor environment, including server, network, voice/telecommunications, and electrical equipment facilities. The position requires the ability to manage stress and production-impacting events, with general mobility around office and technology environments and extended periods of sitting. Occasional handling or transport of computer and telecommunications equipment may be required. The Manager interacts with Infrastructure & IT Operations staff, Network Administrators, Help Desk, IT Development, Information Security, application owners, business units, management, consultants, third-party vendors, and end users. Responsibilities include vendor coordination, purchasing and licensing recommendations, budgeting, capacity planning, technology lifecycle management, and operational planning. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. With respect to this position in our New York Office, the expected base salary ranges from $185,000 to $200,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. *Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions

NOTE: To apply, please send an email to people@haecpg.com with "Job Application - Director of Operations" in the subject. Include a brief intro in the body of the email and attach your resume. Candidates will only be reviewed via email. COMPANY: Hae CPG POSITION: Director of Operations ROLE TYPE: Full-time REPORTS TO: General Manager OFFICE LOCATION: Brooklyn, NY, role will be remote but require working hours of 9am to 6pm EST About the Company Hae CPG is an operations, supply chain, and customer service partner for emerging and scaling beauty and wellness brands. We work as an extension of our clients’ internal teams, providing hands-on execution and management to keep their businesses running smoothly as they scale. We support brands across the full product lifecycle, from early-stage setup through retail and omnichannel expansion. Our team manages the day-to-day workflows, partners, and processes behind the business, allowing brand leaders to stay focused on growth. Our services include inventory and supply planning, production and packaging management, 3PL management, retail and e-commerce operations, and transportation logistics. We have extensive experience supporting brands across major retailers in the U.S. and globally, including Sephora, Ulta, Target, Walmart, CVS, Nordstrom, and more. Role Description We’re looking for a Director of Operations to join our team! This is an ideal role for someone with a strong CPG operations background who is curious, process-oriented, and eager to deepen their expertise across all areas of operations and supply chain. The ideal candidate has experience leading operations at an early-stage CPG brand, scaling DTC and retail operations, is fluent in data and systems, and thrives in a fast-paced, entrepreneurial environment. You’ll lead relationships with emerging and scaling brands, own day-to-day operational execution, solve complex supply chain challenges, and oversee and develop team members supporting your accounts. We’re looking for someone who can operate independently, make sound decisions, and bring both strong leadership and hands-on execution to the role. Responsibilities • Own and manage day-to-day operations for a portfolio of emerging beauty and CPG brands across logistics, inventory, fulfillment, retail, and production., • Serve as the primary point of contact for clients and operational partners, independently managing priorities, questions, escalations, and ongoing execution., • Manage end-to-end retail and wholesale order execution, including PO processing, order entry, routing, ASNs, shipping documentation, tracking, invoicing, shortages, RTVs, and chargebacks., • Manage daily 3PL operations across DTC and B2B fulfillment, proactively monitoring order flow, inventory, SLAs, and fulfillment issues and working directly with warehouse partners to resolve them., • Oversee first-leg operations, including production timelines, vendor coordination, purchase orders, packaging and component management, inbound freight, and finished goods delivery., • Manage domestic and international freight, inventory transfers, inbound shipments, receiving, and inventory reconciliation., • Own inventory and supply planning workflows, maintaining visibility into inventory levels, production needs, lead times, and upcoming replenishment requirements., • Proactively identify operational risks, gaps, and upcoming needs across client accounts and take action before they become larger issues., • Analyze inventory, fulfillment, freight, retail, and cost data and maintain reporting to support day-to-day decision-making and execution., • Work extensively across various systems and software - Excel, ERPs, Shopify, WMS, EDI, retailer portals, middleware - to process orders, manage workflows, troubleshoot issues, and maintain accurate data., • Build strong relationships with brand teams, 3PLs, vendors, carriers, and retail partners while confidently managing expectations and operational priorities., • Identify opportunities to improve workflows, processes, reporting, and account organization and take ownership of implementing those improvements., • Mentor and train Operations Associates on client work, helping strengthen execution, problem-solving, communication, and operational knowledge., • Confidently manage multiple brands and competing priorities in a fast-paced environment with a high degree of independence, urgency, and attention to detail., • Escalate appropriately while demonstrating the judgment and resourcefulness to independently solve the majority of day-to-day operational challenges., • Contribute to Hae CPG’s internal best practices and set a strong example of ownership, professionalism, accountability, and client service across the team. Requirements • 6+ years of experience in CPG, retail, or beauty operations, with a strong background in logistics, fulfillment, inventory, and supply chain, • Experience leading and working in fast-paced early-stage startup with significant hands-on operational ownership, • Experience managing both DTC and retail/wholesale operations, including high-volume order processing and fulfillment, • Hands-on experience managing retail POs, routing, ASNs, invoicing, shortages, chargebacks, and retailer compliance requirements, • Experience working directly with 3PLs and managing day-to-day warehouse operations, fulfillment performance, inventory discrepancies, and escalations, • Experience with major U.S./EDI-based retailers such as Sephora, Ulta, Target, Walmart, CVS, Nordstrom, or similar, • Experience managing production timelines, purchase orders, vendors, packaging/components, and inbound finished goods, • Experience managing domestic and international freight, including inbound shipments, inventory transfers, and receiving reconciliation, • Strong inventory management and supply planning experience, including inventory analysis, production planning, and replenishment, • Advanced Excel or Google Sheets skills with the ability to independently analyze operational data and build reporting, • Hands-on experience with Shopify, WMS, ERP, EDI, and retailer systems and portals, • Experience managing or mentoring junior team members, with demonstrated ability to provide direction, feedback, and accountability, • Demonstrated ability to identify problems proactively, make sound decisions independently, and take ownership through resolution

Help Desk Engineer Level 2 (MSP) Location: New York City Work Model: Hybrid support with local client site visits MSP Experience: Required Technical Level: Tier 2 Tier 2 MSP Support We are an established New York based Managed Services Provider hiring a Help Desk Engineer Level 2 to support multiple client environments across Microsoft, cloud, networking, security, Windows, and macOS. This role is built for someone who understands the pace of an MSP help desk and can independently own tickets from initial troubleshooting through resolution while providing a strong client experience. What You Will Work On • Own Tier 2 tickets across multiple MSP client environments, • Support Microsoft 365, Entra ID, Exchange Online, Active Directory, Google Workspace, Windows, and macOS, • Handle user onboarding and offboarding across accounts, devices, permissions, and applications, • Troubleshoot endpoints, mobile devices, business applications, and peripherals, • Resolve networking issues across DNS, DHCP, VPNs, Wi-Fi, LAN/WAN, and firewall connectivity, • Support Apple Business Manager, MDM managed devices, and mobile environments, • Use RMM tools for remote support, monitoring, patching, scripting, and endpoint management, • Maintain accurate ticket notes, documentation, time entries, and client communication in Autotask What We Are Looking For • MSP experience supporting multiple client environments is required, • Strong Tier 2 troubleshooting and ticket ownership experience, • Ability to independently diagnose issues and drive them through resolution, • Strong client communication, documentation, and customer service skills, • Comfortable balancing multiple priorities in a fast paced MSP environment, • A+, Network+, and Security+ certifications are strongly preferred Experience That Helps • Autotask, Datto RMM, Intune, or SonicWall experience, • Microsoft, Azure, Apple, or macOS certifications Benefits • 401(k) with company match, • Health, Dental, and Vision Insurance, • Flexible Spending Account, • Health Savings Account, • Paid time off, • Professional development assistance, • Employee discounts, • Strong training and certification support, • Opportunity to grow within an established MSP recognized on the 2026 MSP 501

We are seeking an experienced Senior Network Engineer to join our IT Infrastructure team in a dynamic, fast-paced financial environment. This role is responsible for designing, implementing, and maintaining a secure, scalable, and high-performing network that supports critical business operations. You’ll work closely with the Network Manager and IT teams, ensuring continuous uptime and optimal performance across the firm’s network and voice systems. Key Responsibilities • Administer, design, and maintain enterprise network infrastructure (routers, switches, firewalls, wireless solutions)., • Provide 24x7 support and serve as Level 2/3 escalation for IT teams and IPC turret systems., • Configure and optimize firewalls (Cisco ASA/FTD, Palo Alto) and manage VPNs, load balancers, and remote access solutions., • Monitor, troubleshoot, and improve network performance using industry tools (e.g., SolarWinds)., • Collaborate on integration of network solutions with cloud platforms (e.g., Microsoft Azure)., • Lead and support network, telephony, and data center projects, including moves/adds/changes., • Maintain vendor relationships, telecom circuits, and market connectivity., • Support Cisco Unified Communications, AV systems, and IPC turret environments., • Develop documentation for network processes, configurations, and troubleshooting., • Stay current on emerging technologies and security practices to enhance infrastructure resilience. Required Qualifications • 7+ years of experience in LAN/WAN/MAN management, preferably in financial services., • Strong expertise with Cisco switching/routing (IOS XE, IOS XR, Nexus OS) and routing protocols (BGP, EIGRP, OSPF, VPC)., • 7+ years with Cisco ASA/FTD and Palo Alto firewalls., • 5+ years in VoIP/mixed TDM environments and supporting IPC turrets., • Knowledge of VPNs, load balancers (Citrix NetScaler), and secure access solutions., • Data center management experience, including cabling and infrastructure., • Strong troubleshooting and project management skills with ability to work off-hours as needed., • Excellent communication and customer service orientation., • Ability to lift up to 50 pounds. Preferred Qualifications • CCIE Voice, CCIE Routing & Switching, or related Cisco certifications., • IPC Level 1 Certification or Cisco VoIP/Security/Data Center training., • Hands-on experience with network automation tools., • Experience supporting trading floor environments.

Technical eCommerce Operations Manager – Full Time – (Midtown) New York City, NY Skills – Manager, eCommerce, Operations, Salesforce Commerce Cloud, SFCC, Technical, Hands On, API Testing, Back-End System Configuration, ERP My client who is a leading Global brand within the retail industry is currently looking to on board a hands on eCommerce Operations Manager. This is a Full Time position and will be based out of my client’s offices in midtown Manhattan. The on-site schedule is Monday-Thursday with Friday’s remote. Local candidates, or those willing to relocate are thus sought after. The Role: As the eCommerce Operations Manager, you’ll be responsible for the day-to-day operational health, stability, and continuous improvement of my client’s direct-to-consumer eCommerce ecosystem. Reporting to the VP level, this role serves as the first line of defense for all eCommerce technology and platform-related issues, owning the day-to-day management, triage, coordination, and resolution of technical and operational challenges across the organization's digital ecosystem. Acting as the primary operational partner to the VP, this individual ensures websites, integrations, vendors, and digital platforms operate reliably while escalating only the most complex or strategic issues. You will own production support, technical issue management, release coordination, vendor and internal communications, operational documentation, quality assurance, and platform optimization. This role is expected to proactively identify risks, drive issue resolution, improve operational processes, and recommend scalable solutions that enhance platform stability, organizational efficiency, and the overall customer experience. • Support the developing, managing, and execution of my client’s digital acceleration strategy and DTC eCommerce growth plans for their six websites., • Support Salesforce digital platform extensions to other markets (Canada, Mexico, UK); manage and execute rollout of additional locales, train/support local teams as needed, • Own all eCommerce platform operations, updates, and maintenance processes; develop documentation and standard operating procedures specific to the businesses, • Own all website technical integrations with other platforms/services; manage relationships with key digital vendors for fraud management (Forter), payments (Adyen & Marketplace), tax calculation (Vertex/Avalara), email marketing (Klaviyo), UGC/Ratings (Revioews.io), and analytics (Google), and customer service software (Zendesk), • Own all cookie/CCPA, site tag, geo-location, geo/IP redirect, and accessibility strategies The Candidate: • 5+ years of eCommerce, digital platform, or technology operations experience, preferably within a retail or direct-to-consumer environment., • Experience with Salesforce Commerce Cloud or a comparable enterprise eCommerce platform, • Technical Hands On Experience – API Integration/Testing, Backend system configuration, Managing Payments, Connectivity to my client’s ERP system (SAP S/4 HANA), Troubleshooting, • Proven successful track record of troubleshooting and maintaining digital platforms and ecosystems (eCommerce websites, apps, etc.), • High degree of technical acumen and problem-solving skills, with ability to work collaboratively across business, technology and other internal stakeholders, • Strong project management skills with the ability to manage multiple priorities and stakeholders in parallel in a fast-paced environment, • Excellent communication skills and ability to rally large teams around ambitious goals Salary – $135,000-$150,000 Per Annum + Bonus (10%) + Benefits Please send resumes directly to patrick.hindmarsh@stottandmay.com and we can look to discuss specifics. I look forward to hearing from you. Skills – Manager, eCommerce, Operations, Salesforce Commerce Cloud, SFCC, Technical, Hands On, API Testing, Back-End System Configuration, ERP Technical eCommerce Operations Manager – Full Time – (Midtown) New York City, NY

ECOMMERCE COORDINATOR, AMERICAS As the eCommerce Coordinator, Americas, you will support the day‑to‑day execution of our direct‑to‑consumer online experience, playing a key role in bringing brand, commercial, and digital initiatives to life. This role partners closely with the eCommerce Assistant Manager and cross‑functional teams to ensure seamless site operations, engaging customer journeys, and strong execution of launches, promotions, and ongoing site activities across the Americas. FUNCTIONS: eCommerce Strategy, Operations & Performance • Support the development and rollout of ongoing eCommerce planning, including marketing activities, gifts with purchases (GWPs), new product launches, merchandising, and other essential activities supporting the brand's direct-to-consumer (D2C) site., • Manage site updates, coordinating the launch of new assets, copy, and offer codes. Perform rigorous quality assurance (QA) testing to ensure updates provide a seamless user experience., • Execute a digital promotion strategy that encompasses special offers and GWPs, ensuring alignment across functions, on-site animations, and comprehensive sales reporting & analytics., • Contribute to the conceptualization of site content and user journey, incorporating visual creativity and commercially driven copy to enhance site engagement and promote conversion. Coordinate comprehensive creative briefs and ensure timely asset delivery., • Analyze business trends, sales, and KPIs to offer recommendations for sales maximization. Engage in frequent reporting and participate in weekly meetings to discuss eCommerce trends and performance insights., • Collaborate with the eCommerce Assistant Manager, as well as Design and Tech teams, ensuring the successful implementation of the annual eCommerce project roadmap., • Continually monitor and enhance site user experience (UX), identifying and resolving issues, and leveraging site tools such as Magento, StoryBlok, Content Square, and Algolia for site enhancements., • Conduct frequent competitive benchmark activity related to site marketing, promotional copy/assets, offers, and other onsite services. eCommerce Logistics • Partner with the demand planning team to forecast products/offers accurately., • Support web inventory management (retail, GWP, samples) in collaboration with demand planning, warehouse, and IT departments, ensuring stock updates are communicated efficiently within the digital team., • Maintain close collaboration with customer service and demand planning teams to optimize operations and address any logistics concerns effectively. Omnichannel Strategy • Nurture the omnichannel experience to ensure a best-in-class, seamless online to offline experience between web and boutique., • Assist boutique teams in rolling out commercial activations in-store; sharing programming, developing creative deliverables for new launches/offers, and maintaining digital services: online booking, gift certificate, gift card, etc., • Assist with tech issues related to eCommerce commercial activities as needed., • Other duties as assigned. QUALIFICATIONS & SKILLS: Education/Experience • 1-3 years’ experience in eCommerce or digital marketing role, preferably in the beauty or retail industry., • Bachelor’s degree in business administration, Marketing, or related field., • A strong appetite for eCommerce, technology, and a curiosity for innovation. An understanding of eCommerce best practices., • Experience working with an eCommerce platform (Magento is a plus) and Content Management platform (Storyblok is a plus)., • Strong analytical skills with knowledge of PowerBI, Google Analytics and advanced use of Excel is a must. Other Skills • Extremely strong attention to quality and detail., • Self-motivated and natural project manager with amazing prioritization & multitasking skills., • Excellent oral and written communication skills., • Proactive, team-oriented attitude with the ability to work independently. Willingness to occasionally step-in and take on responsibilities outside of immediate scope. Work Hours & Location • Reports to the Assistant E-Commerce Manager, Americas., • Available to work Monday through Friday 9:00 am – 6:00 pm., • Hybrid work schedule office/remote defined by management., • Work location is in the corporate office located in New York City. Caudalie provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Caudalie complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfers, leaves of absence, compensation and training.

Initially remote until midtown office space secured- then 2 days onsite Technical Accounting Manager ASC 606 and ASC 842 Reports to: Controller / VP of Finance A fast-growing AI infrastructure company. As the business scales, we are building a finance team to support complex customer agreements, significant equipment investments, and expanding operations. Our team members have the opportunity to establish practical processes, strengthen controls, and work closely with business leaders in a dynamic environment. Position Summary We are seeking a Technical Accounting Manager focused on ASC 606 and ASC 842 to lead analysis of complex customer contracts and lease arrangements. This role owns technical research, accounting recommendations, and implementation of approved conclusions through schedules, entries, policies, controls, and financial statement disclosures. The manager reviews work prepared by others and mentors accounting staff. Revenue Recognition under ASC 606 " Review GPU computing, hosting, equipment, and bundled arrangements to determine applicable accounting guidance. " Identify performance obligations; assess transaction price, variable consideration, allocation, and recognition timing. " Evaluate acceptance provisions, service commencement, modifications, credits, and termination terms. " Assess principal-versus-agent considerations and significant financing components where relevant. " Document treatment of prepayments, contract assets, contract liabilities, and applicable contract costs. " Develop and review revenue schedules, journal entries, reconciliations, and supporting work prepared by accounting staff; obtain evidence from Billing and operations and resolve discrepancies before close. Lease Accounting under ASC 842 " Review equipment, data center, capacity, and customer arrangements for leases or embedded leases. " Evaluate lessee and lessor accounting, including commencement, classification, term, payment components, and discount rates where applicable. " Review lease schedules, right-of-use asset and lease liability calculations, journal entries, reconciliations, and supporting work prepared by others; prepare complex calculations as needed and resolve discrepancies before close. " Evaluate modifications, reassessments, terminations, and sale-leaseback versus financing treatment. Technical Reporting Audit and Compliance " Own technical research and accounting memoranda supporting significant judgments; recommend accounting treatment and submit significant conclusions to the Controller for approval before implementation. " Lead revenue and lease audit workstreams, coordinate supporting schedules and accounting memoranda, respond to auditor requests, and resolve technical questions with the Controller. " Own compliance with approved revenue and lease accounting policies; design and monitor related controls, maintain control documentation, and lead remediation of findings within agreed deadlines. " Review proposed contract terms with legal and commercial teams; establish contract review controls and escalate material accounting implications before execution. " Lead preparation and review of assigned revenue and lease disclosures, ensuring consistency with approved accounting conclusions, underlying schedules, and the financial statements. " Translate approved accounting conclusions into system requirements and workflows; oversee testing and implementation of revenue and lease accounting changes. " Mentor accounting staff, review technical work, and train finance and business teams on accounting policies, controls, and documentation requirements. Qualifications " Bachelor's degree in accounting; CPA. " 10+ years of accounting experience with substantial ASC 606 and ASC 842 exposure. " Experience preparing technical accounting memoranda and supporting external audits. " Strong contract interpretation, research, and financial modeling skills. " Public accounting or advisory experience and exposure to cloud infrastructure, equipment arrangements, or complex financing preferred.

Service Desk Specialist Industry: Manufacturing Location: Factory / manufacturing environment Level: Level 2-3 Support Core Responsibilities Technical Support • Involved in Incident, Problem and Service Request Management., • Provide workarounds and solutions based on Service Level Objectives., • Deskside and remote support required within Factory environment., • Support Microsoft operating systems, Zebra label printers, and Zebra barcode scanners., • In the case of Problem Management, report/escalate issue to Service Desk Manager or Senior Service Desk Analyst., • Propose or recommend IM&T Services modifications to the Service Desk Manager to reduce user impact., • Refers more complex problems to problem managers and/or senior level., • Participate in new IM&T Service testing, deployment and stabilization., • Maintain and stays current with evolving Information technology. Communication • Clarify tickets logged with requesters and communicate about resolution progress., • Ensure satisfactory customer service and prompt response times to the requesters., • Share her/his support knowledge with peers in the same team and maintain associated documentation., • Communicate with user community to provide the status of open problems and the changes associated with new solutions., • Escalate significant issues or outages to the management., • Develop and maintain good working relationships, resolve problems, and positively influence others in order to successfully produce customer satisfaction. Information Security • Ensure security rules implementation as per the policies. Qualifications Academic Background • Certification/Training in the assigned area will be an added advantage. Professional Experience • Minimum 2 years of experience in domain of expertise. Technical Skills • Extensive knowledge in domain of expertise., • Strong knowledge of Microsoft based operating systems., • General knowledge of IT infrastructure: LAN, WAN, Windows servers, Active Directory., • Good knowledge of informatics hardware (PC, Printer, scanner, smartphones etc.). Role Details Environment • Level 2-3 Support functions, • Factory / manufacturing environment, focused on hardware support, • Mostly Windows environment, basic troubleshooting, • Google mail, • Automation, • Label printers, • Most systems in-house, • Hard hat and steel toe shoes required, • Not a lot of phone support or call-ins Schedule • Monday through Friday, 8-5pm, • No regular OT, • Occasional late night support, • Delivery center available for weekends; rarely need for help on a Saturday Training & Expectations • 2-week training period, • Need to be motivated to support task list

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us? Job Summary The Payroll Manager is responsible for overseeing payroll staff. This position is responsible for overseeing and directing payroll procedures, ensuring compliance with federal and state laws and tax obligations. This role will support and supervise the organization’s payroll functions, ensuring pay is processed on time, accurately, and in compliance with government regulations. This position will support teams in multiple locations (NY, CA & Canada) This position reports to the Payroll Director. Location & Travel • This position is hybrid and based in Jamaica, New York, requiring regular on-site presence and collaboration with Payroll leadership and team members across multiple U.S. locations., • Regular travel to Los Angeles, California, is required, as a portion of the Payroll Manager’s direct reports are based in this market. Consistent in-person engagement is essential to effectively lead, support, and develop the team., • Quarterly travel to Dallas, Texas, is required for leadership meetings, operational alignment, and collaboration with corporate Payroll teams., • The Payroll Manager will oversee team members across the New York and Los Angeles markets, requiring strong remote leadership capabilities and an active presence across both locations., • Ability and willingness to travel as required and work effectively across multiple locations and time zones are essential functions of this position. Responsibilities • Responsible for ensuring all new payroll staff are trained, • Oversee the daily workflow of the department., • Maintains and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions., • Prepares and maintains accurate records and reports of payroll transactions., • Ensure compliance with federal, state, and local payroll, wage, and hour laws and best practices., • Oversee the payroll processing team making critical decisions regarding work processes, service delivery and compliance and under the guidance of the Payroll Director., • Advice and provide guidance to the team of payroll specialist/analyst and support team in day-to-day tasks., • Collaborate with Time & Attendance manager and team on payroll processes and initiatives., • Interprets company policies and government regulations affecting payroll procedures to advise, and ensure proper processes are in place for compliance., • Supports Payroll Director in payroll closing procedures, providing reporting statistics by company for approval to close., • Evaluate performance of direct reports, provide feedback to individuals and keep Payroll Director updated., • Identifies and recommends updates to payroll processing software, systems, and procedures., • Works closely with Compensation, Benefits, HRIS, Field HR, Finance and the Operation teams., • Supports Payroll Director in documenting and maintaining standard operating procedures (SOP)., • Provide updates to Payroll Director on payroll department issues and initiatives., • Support all payroll audits and coordinate with other internal teams to expediate results., • Works on special projects as assigned., • Performs other duties as assigned Minimum Requirements • Bachelor's degree in Accounting, Business Administration, Human Resources, or related field required., • 10 or more years' experience in multi-state enterprise level payroll experience required, • 5+ years of payroll experience supervising and managing a team., • Extensive knowledge of payroll functions including preparation, balancing, internal control, and payroll taxes., • Proficient knowledge of payroll regulations and compliance., • Familiarity with payroll software/HRIS and timekeeping systems (SAP, ADP, Kronos) Preferred Skills • FPC and/or CPP designation desirable., • Strong analytical and problem-solving skills, • Ability to show discretion with confidential information, • Strong verbal and written communication, • Strong supervisory and leadership skills, • Proficient with Microsoft Office Suite or related software, • Proficient with payroll software. Physical Requirements/Working Conditions • Ability to perform the essential functions of the position in office and business environments, with or without reasonable accommodation., • Ability to regularly use standard office technology, including computers, phones, and virtual collaboration platforms., • Ability to remain in a stationary position for extended periods while performing computer-based and administrative work., • Ability to move throughout office and business environments as necessary to perform the essential functions of the position., • Ability to communicate effectively, both verbally and in writing, with individuals and groups in virtual and in-person environments., • Ability to travel regularly to support Payroll operations and team members, primarily in Jamaica, New York, and Los Angeles, California, with additional travel based on business needs., • Ability to work effectively across multiple locations and time zones in support of a geographically distributed Payroll team. Perks & Benefits • Want your pay in advance? Access your pay when you need it through DailyPay app!, • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!, • Need quality medical care? Multiple options for both full and part-time employees!, • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!, • Looking to stay healthy and improve your life? Wellness Programs offered to all employees!, • Want to invest in your future? 401k program offered with company match!, • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available! WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

TITLE: Renewals Associate DEPARTMENT: Finance REPORTING TO: Manager - Americas Renewals OFFICE LOCATION: New York, NY OR Remote US EST Hours ROLE TYPE: Hybrid or Remote, Full-time IPC is a global fintech company that puts people at the center of innovation. With a strong global footprint, we empower financial institutions and capital markets with advanced cloud-based trading communications and managed connectivity solutions. Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency. Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success. _ Overview of the Team The Recurring Revenue Group (RRG) is responsible for protecting and growing IPC’s recurring revenue streams through the effective management of maintenance, subscription, and lifecycle agreements. The Renewals Team partners closely with Sales, Finance, Project Management, Customer Success, Legal, and Operations teams to ensure customers receive seamless contract administration and renewal support. Based in New York, this role is part of a global team supporting customers and colleagues across multiple regions and time zones. The team plays a critical role in maintaining customer retention, revenue predictability, and operational excellence. The Renewals function directly supports IPC’s mission of delivering secure, compliant communications and connectivity solutions to global financial markets. Role Overview The Renewals Associate is responsible for the coordination, administration, and execution of customer maintenance and subscription agreements arising from both new sales and existing customer renewals. This role serves as a key operational partner across multiple functions, ensuring customer agreements are accurately maintained, renewed on time, and aligned with IPC’s commercial and compliance requirements. This role will collaborate closely with Sales, Finance, Project Management, Customer Success, and other stakeholders to manage contract lifecycle activities while maintaining a high level of accuracy and customer focus. Key Responsibilities • Coordinate new customer maintenance and subscription agreements to ensure timely and accurate contract activation., • Manage the renewal lifecycle for assigned customer maintenance and subscription agreements, supporting recurring revenue retention., • Maintain accurate records within Salesforce, including contract, billing, and customer agreement data., • Review and prepare renewal schedules, customer contract documentation, and supporting materials for approval., • Partner with Project Managers to validate implementation milestones, customer acceptance documentation, and contract readiness., • Analyze customer maintenance schedules and contract entitlements to ensure contractual accuracy., • Incorporate moves, adds, and changes (MACs) into customer agreements as part of the renewal process., • Prepare subscription consumption reports and renewal documentation for applicable customers., • Maintain IPC’s centralized contract management records and ensure key contractual information is readily accessible., • Collaborate closely with Finance to support billing accuracy and timely resolution of contract-related queries., • Monitor open maintenance agreements and upcoming renewal activity, escalating risks and exceptions as required., • Support customers and internal stakeholders by responding to contract-related inquiries in a professional and timely manner., • Identify and escalate non-standard commercial requests, discount approvals, and contractual exceptions., • Participate in projects and process improvement initiatives that enhance renewal efficiency, customer experience, and revenue retention., • Demonstrate strong ownership, accountability, and commitment to continuous professional development. How You Will Make an Impact • Improve customer retention by ensuring maintenance and subscription agreements are renewed on time and without disruption., • Contribute to recurring revenue growth through efficient contract administration and proactive renewal management., • Increase operational efficiency through accurate Salesforce contract and billing data management., • Reduce renewal risk by identifying and escalating commercial, contractual, or operational issues early., • Enhance cross-functional collaboration across Sales, Finance, Project Management, and Customer Success teams., • Deliver an exceptional customer experience through timely communication, responsiveness, and attention to detail., • Support accurate revenue forecasting and reporting through high-quality contract administration and data integrity. Essential Skills and Experience to be Successful in this Role • Bachelor's degree or equivalent professional experience., • Experience supporting contract administration, renewals, revenue operations, sales operations, customer success operations, or commercial operations., • Strong understanding of contract lifecycle management and commercial documentation., • Exceptional organizational and time management skills with the ability to manage multiple priorities simultaneously., • Strong analytical and problem-solving capabilities., • Excellent written and verbal communication skills., • High level of attention to detail and accuracy., • Experience working with CRM platforms, preferably Salesforce., • Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint., • Ability to collaborate effectively with cross-functional stakeholders in a fast-paced environment., • Strong business judgment and customer-centric mindset., • Ability to work independently while contributing positively to a team environment. Desired Skills and Experience • Legal, paralegal, or contract management training., • Experience within software, SaaS, telecommunications, financial technology, or technology services industries., • Experience managing maintenance, subscription, or recurring revenue contracts., • Familiarity with subscription billing models and consumption-based commercial structures., • Knowledge of contract management best practices and commercial compliance requirements., • Experience supporting global customers across multiple regions and time zones., • Experience with service management or installed-base management platforms. What’s in It for You? At IPC, your compensation is only part of the package. We are committed to investing in a range of programs and initiatives to improve the overall experience of our employees. In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including: • Competitive Base Salaries, • Medical, Dental and Vision, • 100% Employer Paid Short/Long Term Disability, AD&D and Life Insurance Coverage, • Limited & HealthCare Flexible Spending Accounts, • Dependent Care Flexible Spending Account, • Health Savings Accounts with Employer Contributions, • Pet Insurance, • Legal Insurance, • Critical Illness, Hospital Indemnity and Accident Coverage, • Commuter Benefits, • Medicare Services Education program, • Financial Wellness Account Fiduciary and Training, • Identity Theft Insurance, • 401(k) and Roth plan with matching contributions, • Flexible PTO, Sick Pay and Public Holidays, • Additional Time off for Charity Work and Volunteering, • Tuition Reimbursement, • Certification Bonus Program, • Access to “IPC University” our Internal E-Learning Platform, • Structured Onboarding Training and Peer Mentor Support, • Parental Leave Policy, • Free Mental Health Wellness Programs, Tools, Coaching and Free therapy sessions, • Employee Referral Scheme Further information about your benefits will be provided during your onboarding process. Additional Information: At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs. Your precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC. You can explore more about our culture, offerings and commitment on and . IPC’s Work Culture: The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today. Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness. We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years.

About the Role You own the online store — and the number that comes with it. Pro Standard sells licensed sports apparel direct to consumer across brand-owned sites in the US, Mexico, Canada, the UK, and additional international markets. This role is accountable for revenue first: growing sales, conversion, and customer lifetime across all of them, with the US site as the priority. You run the site P&L, the merchandising calendar, the site roadmap, SEO, and customer service — the full customer journey from first search to post-purchase. And we move at the speed of sport: when a team wins, demand shows up in hours, and the site has to be ready before it does. We're looking for someone who arrives with ideas — new ways to merchandise fan moments, new revenue streams, new tests we haven't thought of — and the discipline to ship them, measure them, and double down on what works. What You'll Own • Revenue. Site sales and conversion across all brand-owned markets — the number you own, report on weekly, and build every decision around., • The campaign calendar and site programming: you own what the site shows and says — the homepage, hero campaigns, landing pages, and the calendar of launches, promos, and moments behind them. Planned with brand, creative, and CRM; executed and kept current by your team., • Site merchandising: collection architecture, launch execution, promo discipline (promos on available-to-sell product only — never sitewide), and inventory-aware merchandising so the site never sells what the warehouse cannot ship., • Reactive commerce: pre-built playbooks for game moments, player news, and playoff runs — landing pages, collections, and homepage takeovers that go live in hours, not days., • The site roadmap: CRO testing program, PDP/PLP improvements, site speed, and the dev/design pipeline that ships them., • International sites: market-specific calendars, translation quality, localized assortments, and knowing when a market deserves investment versus maintenance., • The team: a growing group across site merchandising, analytics, and site operations — clear priorities, real accountability, no bottlenecks — with a direct hand in shaping the roles that get added as the channel scales., • SEO and organic growth: the SEO agenda rolls up to you — organic traffic is a revenue channel, not a side project., • Customer service: the CS team reports into this role. You own service levels and, just as important, the loop from contact reasons back into site and product fixes — complaints are free product research., • Partnership across the marketing team: paid media, CRM, and creative all depend on the site converting — you work with them as one growth team with a shared number., • The AI layer of the ecommerce operation: you run the AI reporting stack day to day, and you keep building it — new agents, new automated reports, new workflows that take production work off your team. This is a hands-on ownership area, not a delegated one. What Great Looks Like • Sales growing — revenue, conversion rate, and revenue per session improving quarter over quarter, per market., • A steady pipeline of new ideas in test: some will miss, and the wins compound., • The AI layer expanding every quarter: more reporting automated, more production work handled by agents, more of the team's time spent on judgment instead of assembly., • A campaign calendar that is planned ahead, visible to everyone, and actually reflected on the site — the homepage always matches the moment., • Launches ship on time, every time — including the ones with 48 hours of notice., • Clean merchandising execution: promos only on available product, fresh collections, launch links that work., • International markets growing without stealing focus from the US., • CS resolution times improving while ticket volume per order falls — because site fixes keep removing the reasons people write in., • A team that knows what matters this week without asking. What We're Looking For • 6+ years in ecommerce with at least 2 years owning a site P&L or full ecommerce function — a director or very strong senior manager ready to own the number., • A builder with a point of view: you should walk into the interview with opinions about what our site should try next., • Shopify fluency — our stack — including merchandising, apps, and multi-market storefronts., • DTC brand experience; apparel, sports, or licensed goods strongly preferred. Fan-driven or moment-driven commerce is a real advantage., • Marketplace and multi-market experience welcome, but the center of gravity is brand-owned sites., • Analytical depth: GA4, cohort thinking, and honest reads of what is and is not working — you challenge the analyst, not just receive reports., • AI expertise — this one is a requirement, not a preference: you work with AI daily (agents, LLM tools, automation platforms), you have personally built automated reports or workflows, and you can demo them. Candidates who cannot show real AI work will not advance., • People leadership: you have run a multi-function team (merchandising, SEO, or customer service under one roof is ideal), including remote team members in other markets., • Bilingual English/Spanish is a plus given our Mexico operation.

Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environment Qualities We Value • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not required Qualifications • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North America Responsibilities • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

Business Development Manager - Real Estate Sales Role Compensation: Top performers will earn between $110,000- $170,000 annually (base+commission) Employment Type: Full-Time M-F 9am-5pm, In-Person Role based out of Springfield, New Jersey + on-site/ field networking TPG Management is seeking a strong salesperson with a real estate background looking to join a great company. Your days will be spent meeting with and prospecting owners of rental properties with the goal of helping them understand the power of working with a professional property manager like TPG Management. The Business Development Manager (BDM) at TPG Management is responsible for making great first impressions with potential clients. All new leads and referrals will be introduced to the BDM so that they can ensure that they are a good fit for the company, and to communicate the unique capabilities and outcomes that TPG Management delivers. Over time, the BDM will become a foundation of our most legendary customer success and service stories. The BDM is both a filter that saves the company from taking on misfit clients and a magnet that will attract perfect-fit clients for years to come. Responsibilities: • Respond to inbound leads quickly and effectively, • Execute outbound strategy and continuously develop new relationships with key partners, • Meet with, and educate, qualified prospects on our residential management services, • Qualify and convert prospects into clients for our service, • Complete the necessary forms and paperwork to onboard new properties, • Manage a robust and dynamic pipeline within our CRM with current notes and statuses, • Learn our unique policies and procedures and relevant real estate laws, • Build relationships with prospects and nurture them to create new property management opportunities, • Establish and maintain relationships with industry influencers and key strategic partners within the Springfield, New Jersey area., • Network extensively to create business opportunities, including attending industry events, social gatherings, and community events relevant to real estate. The right candidate will possess the following competencies: • Responsive, • Great Listener, • Clear Communicator (on phone, over email and in person), • Consistent Performance, • Fast Learner, • Real Estate or investment experience is preferred, • Strong market knowledge of the metro area real estate environment, • Excellent networking, communication, and negotiation skills, • Capacity to build rapport and foster collaborative relationships Here are some benefits of joining TPG Management: • You’ll be selling the best product in town:, • While there are many property management companies, we have invested the time to design a uniquely attractive product that the market is looking for., • This role offers a high degree of autonomy. This is a results-driven position that requires a self-directed and committed professional., • You will be offered an abundance of training, coaching and mentorship on industry best practices and sales skill development., • Flexible Paid Time Off, • Health benefits paid by TPG Management, • Monthly car allowance of $400 Qualified candidates will have reliable transportation and a valid driver's license to attend meetings and events. Benefits: • Health insurance, • Paid time off, • Professional development assistance, • Work Location: Hybrid remote in Springfield, NJ 07081

Job Description Join the winning team, with the brand recognition of a Fortune 300 company that has been in business over 100 Years! Mutual of Omaha Mortgage is inspired by hometown values and committed to being responsible and caring for each other, we exist for the benefit of our customers. With this excellent reputation, you will find your customers more receptive because of our well branded name. Mutual of Omaha Reverse Mortgage employs a knowledgeable staff of experienced Mortgage Sales Professionals with an operations team that is second to none. We are here to address and solve one of the most significant challenges facing the Baby Boomer Generation today…. Being Financially Prepared for their Retirement Years. We are committed to educating Retirees and their families on the value of a product that has been created by the US Government during President Reagan’s term in Office. The Home Equity Conversion Mortgage (HECM) was designed to utilize the equity in homes as a means to assist a peaceful and secure transition to one’s retirement years. Many Financial Advisors are now realizing the value of this product as one of several overall financial planning tools. Our team is committed to our customers, and we are here to assist them on their timeline…not ours. Our commitment to our customer is an educational process based upon an honest, ethical and open dialogue. The Work: At Mutual of Omaha Reverse Mortgage, Assistant Sales Manager/Team Leader is responsible for managing 8-12 reverse mortgage Loan Officers backed by an unstoppable marketing machine with LEADS, LEADS, LEADS. The Sales Manager will assist the team to hit their Daily/Weekly/Monthly metrics as provided by Mutual of Omaha Mortgage. Job Duties: • Daily/weekly trainings and call reviews, • Screening, Interviewing and Hiring team members, • Managing lead conversions and metrics, • Managing a pipeline of loans and ensuring they close in a timely manner, • Coaching and motivating the team, • Assisting upper management in growing the HECM department Qualifications: • Would consider a loan officer with at least 2 years of reverse mortgage experience in a call center environment, • Exceptional written and verbal communication skills Base pay is roughly 70K + Bonus. Can be up to 100K+ with bonus opportunities. Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package. Benefits include: • Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service., • Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed., • 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday), • Multiple PPO Medical Plans, as well as HDHP eligible plan., • Dental Coverage, • Vision Coverage, • Company Paid Life Insurance, • 401K with a generous employer match, • Additional Benefits including – Optional Life, FSA, Pet Insurance etc., • Free Legal Services, • Employee Loan Program, • 100% Remote Powered by JazzHR qFwTCsugLn

Underwriter / Clearance Officer Reports to: Legal Manager Department: Legal POSITION SUMMARY The Underwriter / Clearance Officer provides expert underwriting guidance to clients and internal teams, drives title clearance, and resolves complex title insurance matters while delivering a high level of customer service. KEY RESPONSIBILITIES • Evaluate the company's ability to insure transactions; assess risk and determine insurability., • Analyze files for clearance and provide a detailed review of the preliminary title report, confirming all required documentation is in place., • Work with clients and internal teams to obtain the clearance needed for transactions to proceed to closing., • Review entity, trust, and estate documents and payoff letters for compliance and accuracy for title purposes., • Assist clients with uninsured matters, including municipal searches, and provide guidance to resolve issues., • Prepare closing affidavits that meet title insurance standards., • Obtain high-liability approvals and ensure all policy language and endorsements meet company guidelines., • Review closing documents for proper language, recitations, and exhibits; submit FinCEN paperwork as required., • Oversee delivery of closing documents and checks for remote or partial closings, coordinating with all relevant parties., • Resolve post-closing issues in collaboration with Escrow and Recording., • Partner with Recording and Escrow on document formatting, recording issues, and wire confirmations., • Guide internal teams through complex title and non-title issues., • Mentor colleagues across departments on clearance and title insurance procedures., • Build and maintain strong client relationships and resolve title-related concerns., • Stay current on changes to laws, regulations, and best practices in the title insurance industry. QUALIFICATIONS • 2–4 years of title insurance or related legal experience., • College degree preferred., • Proficiency in Microsoft Outlook, Word, and title insurance software; quick to learn new systems., • Proven ability to deliver excellent customer service and resolve complex title issues., • Ability to multitask, prioritize, and delegate as needed. CORE COMPETENCIES • Attention to Detail: High level of accuracy in document review and underwriting., • Problem-Solving: Strong analytical skills and creative solutions for complex title issues., • Collaboration: Works well with cross-functional teams to keep operations moving., • Adaptability: Flexible and responsive to shifting priorities and new technology., • Customer Focus: Committed to serving both internal and external clients., • Integrity: Professional, confidential, and ethical in all dealings.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. This position has an end date of September 30, 2027 The Deputy Director, NVPPA provides leadership to the National Virtual Program for Professional Advancement, an Office of Refugee Resettlement (ORR) funded program implemented in FY27. The Deputy Director leads the NVPPA team and ensures sound program implementation, compliance with ORR regulations, client success, and strong staff supervision and support. NVPPA is a cooperative agreement carried out over a single 12-month period of performance, September 30, 2026 through September 29, 2027. The Deputy Director is accountable for delivering the program on time, within budget, and in compliance with the terms of the award. • Lead program start-up so that intake, staffing, data tools, and referral protocols are in place as clients arrive, with interpretation and device support where access is a barrier., • Set and enforce service standards across a high-volume, light-touch model, including a completed Professional Advancement Plan (PAP) and documented career navigation for every enrolled participant., • Oversee delivery of training, job development, and placement support, and ensure related records are maintained., • Ensure the program is implemented in accordance with ORR policy, the terms of the cooperative agreement, applicable federal award regulations and cost principles, and IRC policies on data protection, client confidentiality, and safeguarding., • In partnership with the Senior Director, serve as the program's primary point of contact with the ORR program officer and coordinate with ORR staff, partners, and technical assistance providers., • Protect the integrity of program eligibility, ensuring eligibility rules are applied consistently and documentation is collected and retained for every enrolled participant., • Own the internal control environment for direct financial assistance, including documentation before disbursement, alignment with the participant's approved PAP, vendor and training provider verification, and application of IRC Global Supply Chain protocols., • Maintain audit-ready documentation and ensure required program and financial reports are accurate and submitted on schedule., • With the Finance Manager, manage the program budget, monitor spending, and ensure full and timely spend-down and closeout of the award., • Where a shortfall is projected, provide revised projections and propose reallocation to additional eligible services or a budget revision, at ORR's direction., • Ensure Efforts to Outcomes (ETO) is configured to program requirements and serves as the system of record, working with the data team on data quality, reporting, and staff training., • Monitor performance against outcome targets and use data to identify barriers and adjust the service model., • Establish and oversee a routine quality assurance cycle covering case files, PAPs, and assistance documentation, with findings tracked to resolution., • Lead recruitment, hiring, and onboarding of a newly formed, fully remote team, and ensure all staff are trained on eligibility rules, eligible uses of funds, documentation standards, and the database., • Directly supervise the NVPPA Supervisor and the Customer Service Representative, and manage performance, workload distribution, and professional development, and structure staffing so that direct service capacity can be adjusted as enrollment volume becomes known., • In close collaboration with the Program for Initial Resettlement (PIR), oversee guidance on appropriate co-enrollment with PIR and other ORR programs, such as Matching Grant, so that participants can meet initial self-sufficiency requirements while pursuing career goals., • Establish referral and coordination protocols with sister resettlement agencies, IRC offices, and other service providers so that eligible clients can access the program regardless of which agency resettled them, and represent the program to IRC office leadership and external partners., • University degree in Business, Public Administration, Social Work, Economics, Community Development, or a related field required; comparable work and/or lived experience may be substituted., • Minimum of 10 years of experience with progressive responsibility in the design, development, and implementation of workforce, employment, or broader economic empowerment programming, including program monitoring and evaluation., • Minimum of 5 years' experience managing staff, including remote or geographically distributed teams, with demonstrated ability to coach staff and manage performance directly and through supervisors., • Demonstrated experience managing federally funded awards and their compliance and reporting requirements; ORR or other HHS award experience strongly preferred., • Demonstrated experience overseeing client-level direct financial assistance or comparable payment processes, with a strong grasp of internal controls, required; experience with audits or funder monitoring preferred., • Demonstrated ability to launch a program quickly and manage a budget of comparable scale through spend-down., • Demonstrated understanding of refugee resettlement and employment services in the U.S. context; familiarity with credential evaluation and professional licensing pathways preferred., • Excellent communication and organizational skills, including a track record of reporting difficult information to funders accurately and on time., • Microsoft Office Suite required; ETO or comparable client database experience preferred., • Commitment to anti-racism and ongoing learning, and English fluency, required. Working Environment Fully remote, U.S.-based position requiring reliable high-speed internet, a private work space suitable for confidential discussions, and scheduling flexibility across U.S. time zones; occasional travel may be required. Compensation: ($94,000 - $105,000/Annually). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Job DescriptionRefer a friend: Referral fee program Career Developers Inc., a distinguished staffing and consulting firm, is proud to celebrate 30 years of service excellence. As a GSA Contract holder, we offer comprehensive staffing solutions for both commercial and government sectors nationwide. By selectively partnering with clients who share our values, we ensure productive collaborations that set us apart in the industry. Our dedication to candidates involves managing expectations with precision through business intelligence, thorough interview preparation, transparent communication, and exceptional feedback throughout the process. We are committed to advancing your career and look forward to supporting your professional growth. ----------------------------------------------------------------------------------------------------------------------------------------------- Desktop Support Lead/Technical Manager, Trading Floor (Must come out of Hedge funds or Banking) Location: Manhattan, NY Salary: 180,000 to 200,000 + Bonus Must have the following: High traffic trading floor or similar environment, strong automation with PowerShell or Python, Windows enterprise experience, proven team leadership on a small technical team. Will manage a team of 6 and growing. About the role: Our client is hiring a Desktop Support Lead to be the senior-most technical resource on a high-demand floor, with a mix of 70% hands-on work and 30% team leadership responsibilities. You will blend automation, service excellence, and people leadership to keep a fast-moving trading environment running smoothly. Candidate will interact onsite and remotely with users to provide support with workstation applications such as Microsoft Office, Access Management via Windows Active Directory/Group Policy, remote access assistance and hardware issues whilst leading a team of technical engineers. • Ensure that incidents and service requests are resolved as per SLA;, • Lead the deployment of technical desktop technologies in both local and global projects;, • Prepare and perform appraisal reviews for team members, including salary communications;, • Lead regional team to provide top-tier customer service to the user base, ensuring that global standards are applied across region regardless of;, • Manage team absences, including holiday and sick days. Must be able to manage conflict, performance management and absences that are exceeding acceptable levels;, • Ensure that all working practices are adhered to and, where required, all supporting documentation is fit for purpose;, • Oversee the regional office-expansions/fit-outs, liaising with the project and other Technology teams, as well as supporting internal TSD staff to deliver the final estate;, • Coordinate delivery, installation, moves and changes of end user's computer equipment and peripherals;, • Provide consultation and engagement on complex incidents and projects;, • Establish a strong and collaborative relationship with business streams;, • Coordinate the operational acceptance of new services and technologies to the business; Required Qualifications: • Detailed knowledge and experience in a Microsoft environment supporting Windows 10/11, Windows Server 2012+, Office Suite, including Office 365, and Azure, including SharePoint;, • Ability to automate using Python and or PowerShell., • Detailed knowledge and experience with Active Directory, Group Policy, remote access solutions, including Horizon View, VMware vSphere, software packaging, and deployment;, • Detailed knowledge and experience installing, troubleshooting, and managing desktop hardware;, • Ability to handle multiple tasks with changing priorities and capable of handling frequent interruptions positively;, • Strong analytical, prioritizing, interpersonal, and problem-solving skills;, • Strong verbal and written communication skills;, • Demonstrated collaborative skills and ability to work well within a team;, • Ability to work in a fast-paced and deadline-oriented environment;, • Self-motivated with critical attention to detail and deadlines;, • Demonstrated interest in learning about new and emerging technologies;, • Self-directed learner and ability to find solutions to problems they have not encountered before;, • Degree in Computer Science, Engineering or related field or experience;, • Minimum 3 years' experience in supervision or management of technical support teams Nice to have: Desired experience in the following areas a plus: • Network;, • Linux environment;, • Atlassian administration Desktop support leader, regional team lead, Windows 10, Windows 11, Active Directory, Group Policy, Office 365, Azure, SharePoint, PowerShell, Python, VMware vSphere, Horizon View, software packaging, software deployment, hardware troubleshooting, SLA, trading floor, Manhattan, financial services, end user support, automation, incident management, service requests, Office suite, access management, remote access, virtual desktops, physical desktops, team leadership, appraisal reviews, customer service, documentation, office expansions, fit outs, moves, changes, peripherals, Windows Server, Azure AD, KPIs, ticketing systems.

Job Description JOB TITLE: Franchise Business Consultant (FBC) II FLSA Exempt REPORTS TO: Regional Manager, Sr. Regional Manager Job Type Full Time Employee DEPARTMENT: Operations Team LOCATION: NJ, GA or VA SUMMARY The Franchise Business Consultant (FBC) serves as the primary operational partner and field consultant between Tous les Jours franchisees and the corporate office. Reporting to the Regional Manager (or Sr. Regional Manager), the FBC is directly responsible for a portfolio of assigned franchise locations. The core mission of this role is to drive sustainable revenue growth and ensure strict adherence to brand standards across the assigned stores. This is achieved through hands-on support for New Store Openings (NSO), in-depth sales performance analysis, operational consultation to improve store efficiency and QSC compliance, and acting as the central point of contact for all franchisee communications and issue resolution. The FBC is instrumental in executing corporate strategies at the store level and ensuring the financial health and operational excellence of the franchise system. JOB DUTIES 1. Brand Standard Compliance & Oversight • Audit & Remediation: Conduct quarterly Quality, Service, and Cleanliness (QSC) audits for all assigned stores, identifying operational deficiencies and managing the franchisee to ensure timely correction and improvement., • Policy Implementation: Monitor and guide franchisees to ensure adherence to all corporate policies and standards regarding Brand Identity (BI), Store Identity (SI), and operational procedures., • Policy Coordination: Serve as the intermediary between franchisees and corporate departments (e.g., Marketing, SCM) to coordinate the rollout of new or changed company policies, addressing franchisee inquiries and ensuring smooth implementation., • Initial Policy Feedback: Contribute constructive, low-level operational feedback to relevant corporate departments regarding the feasibility and impact of potential new policies on franchisees before final implementation. 1. Sales Performance Analysis & Consulting • Sales Monitoring: Manage a portfolio of 10 to 15 assigned franchise locations, daily monitoring their sales, and key operational metrics to ensure targets are achieved and maintained., • Data-Driven Consultation: Conduct in-depth analysis of POS sales data and Sales Mix composition to diagnose performance gaps and provide strategic recommendations to franchisees for continuous revenue growth., • Menu Optimization: Provide consultation on adjusting the product mix and display strategy within the standardized franchise menu to ensure the offering is optimally aligned with the local trade area and customer demographics, driving higher sales for preferred categories., • New Product Launch (NPL) Adoption: Proactively communicate with and encourage franchisees to place initial orders for new products and consistently follow up with non-ordering stores to drive rapid adoption and proliferation of newly launched menu items. 1. Franchisee Revenue Activation • Revenue Growth Planning: Develop and execute sales activation strategies based on data analysis. This includes planning and implementing local promotions (for the entire portfolio or specific stores) and analyzing their effectiveness., • Local Market Penetration: Propose and support area marketing activities such as collaborating with local influencers, seeking media exposure, or engaging with community organizations to increase brand awareness and foot traffic., • Optimized Menu Strategy: Provide consultation on market-specific menu configuration to ensure the product offering is optimally aligned with the local trade area and customer demographics. 1. New Store Opening (NSO) Support & Stabilization • Pre-Opening Coordination: Collaborate with the Interior Design team and the franchisee on operational aspects of the Floor Plan and store design. Coordinate initial product selection, menu planning, and logistics (w/SCM team) to ensure a smooth pre-opening phase., • On-Site Setup & Training: Travel to the NSO site to directly manage and execute the operational setup, including equipment testing, inventory organization, and securing necessary smallwares and supplies., • Staff Training: Conduct comprehensive, on-site, pre-opening training for the newly hired store staff on all necessary job functions., • Opening Day Support: Provide direct operational support during the store's initial opening days, offering hands-on coaching and training to the franchisee and staff in a live customer environment., • Post-Opening Follow-Up: Provide extensive remote support and follow-up consultation to the new franchisee to ensure smooth operational stabilization, including addressing inquiries and requests related to daily store management., • Initial Sales Consultation: Monitor daily sales performance and conduct preliminary Sales Mix analysis immediately following the opening to identify early opportunities and consult on strategies for maximizing initial revenue. 1. Risk Management • Issue Resolution: Act as the first responder to store-level operational issues and conflicts between the franchisee and the company to prevent escalation., • Escalation & Action: Report significant issues through the established reporting structure and execute necessary actions or sanctions, as directed by management, to resolve the situation., • Legal Compliance: Consult with the Legal team on initial steps regarding potential compliance breaches that may lead to significant risk., • Financial Collection Support: Collaborate with the Accounting team to communicate with franchisees regarding overdue payments (e.g., product payments, royalties) and execute necessary actions to collect long-term receivables. 1. Cross-Functional Collaboration & Administration • Project Participation: Participate in corporate initiatives or projects related to franchise business operations, such as manual updates or system overhaul task forces (full-time or part-time capacity)., • Primary Point of Contact: Serve as the central Point of Contact (POC) for all general franchisee inquiries and requests, effectively bridging communication between the franchisee and all other corporate departments. QUALIFICATIONS • Education: High School Diploma or GED required. An associate's Degree or relevant training in Hospitality or Business is preferred. A bachelor's degree in Business, Marketing, or a related field is preferred., • Experience: Minimum of 2 years of progressive, direct experience in multi-unit operations, QSR, or franchise consulting is required. Demonstrated ability to independently manage a portfolio of stores and drive sales performance., • Skills: Proficiency in basic computer skills (MS Office, Email) and POS systems. Strong verbal and written communication and interpersonal skills. Proven ability to learn new operational standards quickly and train others effectively., • Other: Valid driver's license and reliable transportation required. Willingness to travel domestically for NSOs and regular store visits (Up to 75% travel).

Job Description Position Overview Reporting to the Senior Director of Operations, the Manager of House and Box Office Operations is the logistical anchor for Japan Society’s public programming. This role directs front-of-house operations, manages the master facility calendar, oversees ticketing systems, and directly supervises the small but dedicated Visitor Engagement, House Services, and Security teams. We are seeking a highly organized and action-oriented operational manager who committed to improving the visitor experience through their work, thrives under pressure, and drives seamless cross-departmental execution. Responsibilities Event Logistics & Facility Operations Direct the operational planning, scheduling, and ground-level execution for all public programs, receptions, and institutional activities. Manage the master facility calendar, allocate space efficiently, and communicate schedule updates across the organization to prevent operational collisions. Coordinate vendors, security, audiovisual services, and catering, acting as the primary interdepartmental liaison to resolve logistical bottlenecks in real time. Determine building hours in consultation with Operations leadership and enforce health, safety, and security protocols across the public space. Ticketing & Box Office Systems Oversee all Box Office operations, ensuring precise and timely event builds and structural setup within the ticketing system. Collaborate with Program and Marketing departments to structure group sales, tours, and promotional codes. Diagnose and resolve escalated customer service issues, continuously tuning box office protocols to streamline the user experience and eliminate administrative drag. Team Leadership & Administration Recruit, train, and directly supervise Visitor Engagement Associates, House Services, and Security staff. Design efficient staffing schedules that protect operational coverage while optimizing labor allocation. Evaluate team effectiveness and provide the resources and context necessary for frontline staff to confidently support the institution. Process department invoices, manage expense allocations, maintain vendor relationships, and oversee mailroom and office supply operations. Qualifications 3–5 years of direct experience in venue operations, box office management, or event production. Direct supervisory experience required; proven ability to manage, train, and schedule frontline staff effectively. Operational experience within a museum, arts institution, or culturally specific performing arts space. Conversational fluency in Japanese is a strong asset, though not required. Bachelor’s degree or equivalent ground-level operational experience. Fluency in ticketing software, point-of-sale systems, and modern project management tools. High-velocity problem-solving skills with the ability to maintain clarity, command, and exceptional customer service under pressure. Ability to work on-site at Japan Society’s Midtown Manhattan headquarters. Legal authorization to work in the United States (Japan Society cannot provide visa sponsorship for this role). Compensation & Benefits This is a full-time, exempt position based at Japan Society’s Midtown Manhattan headquarters with an annual salary range of $67,000 – $73,000, commensurate with experience. Japan Society operates on a hybrid schedule requiring in-office presence Tuesday through Thursday (9:00 AM – 5:00 PM), with remote flexibility on Mondays and Fridays, as well as occasional evening and weekend hours for live event coverage. Japan Society offers an exceptional, highly subsidized benefits package designed to deliver comprehensive health protection, long-term financial planning, and sustainable work-life balance: Comprehensive Health Benefits: Premium medical insurance, backed by an employer-funded Health Reimbursement Arrangement (HRA) that directly covers out-of-pocket medical copays and prescription costs, optional pre-tax Flexible Spending Accounts (FSA), and employer-paid dental and vision coverage. Retirement Planning: Following six months of service, employees are eligible for an employer contribution of up to 10% of base salary, fully funded by Japan Society with no employee match required. Staff may also elect to make pre-tax contributions to an optional Supplemental Retirement Annuity (SRA). Disability: 100% employer-sponsored short-term disability, long-term disability, and basic life insurance. Pre-Tax Commuter Benefit: Transit and parking flexible spending accounts to reduce daily commuting expenses. Paid Holidays: A robust time-off package including 15 vacation days, 10 sick days, 11 paid holidays, and paid Summer Fridays. Application Instructions To apply, please submit a resume, cover letter with your application. Applications are reviewed on a rolling basis until the position is filled.

Job DescriptionRegional Manager of Facility Operations Visiting Docs | Queens, NY Salary: $82,000–$90,000 annually Job Type: Full-Time Schedule: Monday–Friday, with occasional evening or weekend availability Location: Multiple Assisted Living Facilities throughout Queens, NY Benefits: Comprehensive benefits package About Visiting Docs Visiting Docs is a healthcare organization dedicated to delivering high-quality, patient-centered medical services within Assisted Living Facilities and other residential healthcare settings. We pride ourselves on building strong relationships with our facility partners and providing a responsive, professional, and personalized level of care. We are seeking an experienced, motivated, and hands-on Regional Manager of Facility Operations to oversee operations across a designated group of Assisted Living Facilities throughout Queens. Position Overview The Regional Manager of Facility Operations is a key leadership position responsible for ensuring operational excellence, strong facility relationships, staff accountability, and exceptional service delivery across multiple locations. This is a highly visible, hands-on role requiring regular onsite presence at assigned facilities and the ability to travel between locations throughout the workday. The ideal candidate is a proactive problem-solver, an effective communicator, and a confident leader who understands the importance of delivering a white-glove service experience to both our facility partners and the patients we serve. This individual will serve as the primary operational liaison between Visiting Docs and facility leadership, including Administrators, Executive Directors, Directors of Nursing/Wellness, and other key stakeholders. Key Responsibilities Multi-Site Operations Management Oversee day-to-day operations and service delivery across multiple assigned Assisted Living Facilities. Maintain a consistent, hands-on onsite presence to ensure operational standards are met. Travel between assigned facilities throughout the day as operational needs require. Monitor staffing, scheduling, workflow efficiency, and overall service performance. Identify operational challenges and implement timely, practical solutions. Ensure Visiting Docs services are delivered consistently, efficiently, and professionally. Facility Relationships & White-Glove Service Develop and maintain strong, positive working relationships with facility leadership. Serve as the primary point of contact for operational concerns, service requests, and facility feedback. Ensure a high level of responsiveness, professionalism, communication, and follow-through. Proactively identify potential concerns before they escalate into complaints. Address and resolve issues promptly while maintaining strong relationships with facility partners. Promote a service-oriented culture that consistently exceeds expectations. Team Leadership & Accountability Provide operational oversight, direction, and support to Patient Care Coordinators (PCCs), Medical Assistants, providers, and other assigned team members. Establish clear expectations regarding professionalism, responsiveness, teamwork, attendance, and performance. Monitor staff performance and address operational or behavioral concerns in coordination with appropriate leadership and Human Resources. Coach, mentor, and support team members to improve performance and service quality. Promote a positive, accountable, and patient-focused work environment. Collaborate with clinical leadership to address provider-related operational concerns and ensure effective coordination of care. Communication & Performance Improvement Maintain regular communication with Visiting Docs leadership regarding facility operations, staffing, performance, and emerging concerns. Monitor service quality and ensure timely resolution of operational issues. Identify opportunities to improve workflows, communication, efficiency, and client satisfaction. Assist with the implementation of organizational policies, procedures, and operational initiatives. Ensure timely documentation, reporting, and follow-up on operational matters. Qualifications Minimum 3–5 years of experience in healthcare operations, medical practice management, Assisted Living, senior care, or multi-site healthcare operations preferred. Previous supervisory or management experience required. Experience working with healthcare providers and multidisciplinary teams strongly preferred. Familiarity with Assisted Living Facilities, primary care operations, or similar healthcare environments preferred. Strong computer proficiency and experience with Electronic Medical Records (EMR) systems required; eClinicalWorks experience strongly preferred. Excellent interpersonal, organizational, communication, and problem-solving skills. Demonstrated ability to lead teams, manage competing priorities, and resolve concerns professionally. Strong commitment to customer service, accountability, and operational excellence. Ability to work independently, exercise sound judgment, and take initiative. Ability and willingness to travel reliably and efficiently between multiple locations throughout Queens. Work Schedule & Travel Requirements This is a full-time, primarily Monday–Friday position, with occasional after-hours or weekend availability based on operational needs. Regular onsite presence across all assigned facilities is an essential requirement of this position. The Regional Manager must be comfortable working in the field, interacting directly with facility leadership and staff, and traveling between locations during the workday as needed. This is not a remote or primarily office-based position. Compensation & Benefits Annual salary: $82,000–$90,000, commensurate with qualifications and experience. Comprehensive employee benefits package. Opportunity to play a meaningful leadership role in a growing healthcare organization. Collaborative team environment with the ability to directly influence operational performance and service quality. Join Our Team We are looking for a leader who takes ownership, anticipates challenges, builds strong relationships, and holds themselves and their team to high standards. If you are an experienced healthcare operations professional who thrives in a fast-paced, multi-site environment and takes pride in delivering exceptional service, we encourage you to apply. Visiting Docs is an Equal Opportunity Employer. We are committed to fostering a professional and inclusive workplace.

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and "Retail-tainment" initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets. As a Selling Advisor, you will cultivate relationships with clients through elevated selling, exceptional customer service, and personal engagement while becoming their trusted style confidante. A Selling Advisor will service clients who come into our store and digitally using the latest technology for outreach and selling. A Selling Advisor can speak about fashion and trends with authorityboth in person and digitally. This job is onsite at the specified location and will report to the Sales Manager. Maintain a customer-centric mentality. Demonstrate expert styling and brand knowledge, improve sales through Technology and Wardrobing. Understand how to showcase product differently based on if a client is remote or in-person Utilize selling tools and digital store technology to sell, use omni-channel and fleetwide inventory Achieve personal sales, client conversion and wardrobing goals Strategize own business to increase individual productivity through wardrobing, successful outreach and technology usage Utilize digital tools and social media to connect with clients and guide intentional traffic Create a positive work environment through collaboration What You Will Bring: Motivated with an ability to set and achieve sales goal Experienced with technology and has experience selling to clients using digital tools Styling, fashion, and fashion retail experience Commission sales experience High School Diploma / equivalency required A flexible work schedule Your Life and Career at Neiman Marcus: Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount Salary and Other Benefits: Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! The Purchasing Supervisor supports daily Food & Beverage operations by coordinating purchasing activities, maintaining appropriate inventory levels, and ensuring timely product availability. This position works closely with the entire Food & Beverage leadership team to maintain product quality, control costs, and oversee the proper storage, rotation, and distribution of supplies. Essential Duties And Responsibilities • Coordinate daily purchasing needs with Culinary and Food & Beverage leadership to support caf, restaurant, and special event operations., • Prepare and submit approved orders to suppliers in accordance with established purchasing procedures, product specifications, and authorization requirements., • Monitor inventory levels, usage patterns, and anticipated operational needs to recommend appropriate order quantities and minimize shortages, excess stock, and spoilage., • Coordinate delivery schedules with suppliers and internal teams to ensure products are available when needed., • Review product availability, pricing, and proposed substitutions with the Purchasing Manager, escalating discrepancies or concerns before orders are finalized., • Verify purchase orders, delivery documentation, and vendor invoices for accuracy; coordinate resolution of quantity, quality, pricing, credit, and delivery discrepancies., • Maintain accurate purchasing records, inventory documentation, and product specifications., • Code and route invoices to the appropriate outlet for payment processing in accordance with established procedures., • Conduct scheduled inventory counts, investigate variances, and report findings to the Purchasing Manager., • Coordinate with the Culinary team to ensure proper product storage, labeling, rotation, and distribution., • Ensure refrigerated, dry, and remote storage areas remain clean, organized, secure, and compliant with established food safety standards., • Support the Purchasing Manager in evaluating suppliers, maintaining approved product specifications, and identifying opportunities to improve purchasing efficiency and control costs., • Communicate product shortages, delayed deliveries, and other supply concerns promptly to affected departments., • Perform other related duties, tasks, and responsibilities as required by leadership. Supervisory Responsibilities • Supervise assigned purchasing, clerical, and porter staff, coordinating daily assignments to support purchasing, inventory, storage, and product distribution needs., • Train and coach team members on established procedures, documentation requirements, food safety practices, and storage standards., • Monitor work quality, productivity, and adherence to company procedures; address concerns promptly and provide performance feedback to the Purchasing Manager., • Coordinate team priorities with Culinary and Food & Beverage leadership to support daily operations and scheduled events. Qualifications • Minimum of 18 years old., • Minimum of one (1) year of experience in purchasing, inventory control, or a similar role., • Fluency in the English language, both verbal and written., • High school diploma or equivalent; some college preferred., • Food Handler's Permit. Skills And Abilities • Excellent written and verbal communication skills., • Strong organizational and time-management skills., • Proficiency in Microsoft Word, Excel, and PowerPoint., • Strong attention to detail, with the ability to quickly learn new systems and implement procedures., • Ability to manage multiple priorities and meet deadlines in a fast-paced environment., • Customer service orientation with the ability to interact professionally with suppliers, team members, and all levels of management., • Ability to review purchasing records, monitor inventory, and identify pricing, quantity, and product discrepancies., • Ability to guide team members, coordinate daily assignments, and reinforce established procedures., • Ability to troubleshoot issues as they arise and provide effective resolutions., • Flexibility to work extended hours based on business needs, including late nights, weekends, and holidays., • Ability to work collaboratively in a team-based environment., • Ability to stand for extended periods and perform physically demanding tasks, including lifting up to 50 pounds. Compensation $25 per hour + a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and a 401(k) plan. Working Conditions Location: On-Site (Well& by Durst 151, New York City) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Note: The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Technical eCommerce Operations Manager – Full Time – (Midtown) New York City, NY \n Skills – Manager, eCommerce, Operations, Salesforce Commerce Cloud, SFCC, Technical, Hands On, API Testing, Back-End System Configuration, ERP \n \n My client who is a leading Global brand within the retail industry is currently looking to on board a hands on eCommerce Operations Manager. \n \n This is a Full Time position and will be based out of my client’s offices in midtown Manhattan. \n \n The on-site schedule is Monday-Thursday with Friday’s remote. Local candidates, or those willing to relocate are thus sought after. \n \n The Role: \n As the eCommerce Operations Manager, you’ll be responsible for the day-to-day operational health, stability, and continuous improvement of my client’s direct-to-consumer eCommerce ecosystem. Reporting to the VP level, this role serves as the first line of defense for all eCommerce technology and platform-related issues, owning the day-to-day management, triage, coordination, and resolution of technical and operational challenges across the organization's digital ecosystem. Acting as the primary operational partner to the VP, this individual ensures websites, integrations, vendors, and digital platforms operate reliably while escalating only the most complex or strategic issues. \n \n You will own production support, technical issue management, release coordination, vendor and internal communications, operational documentation, quality assurance, and platform optimization. This role is expected to proactively identify risks, drive issue resolution, improve operational processes, and recommend scalable solutions that enhance platform stability, organizational efficiency, and the overall customer experience. \n \n\n • Support the developing, managing, and execution of my client’s digital acceleration strategy and DTC eCommerce growth plans for their six websites.\n, • Support Salesforce digital platform extensions to other markets (Canada, Mexico, UK); manage and execute rollout of additional locales, train/support local teams as needed\n, • Own all eCommerce platform operations, updates, and maintenance processes; develop documentation and standard operating procedures specific to the businesses\n, • Own all website technical integrations with other platforms/services; manage relationships with key digital vendors for fraud management (Forter), payments (Adyen & Marketplace), tax calculation (Vertex/Avalara), email marketing (Klaviyo), UGC/Ratings (Revioews.io), and analytics (Google), and customer service software (Zendesk)\n, • Own all cookie/CCPA, site tag, geo-location, geo/IP redirect, and accessibility strategies\n\n \n The Candidate: \n\n • 5+ years of eCommerce, digital platform, or technology operations experience, preferably within a retail or direct-to-consumer environment.\n, • Experience with Salesforce Commerce Cloud or a comparable enterprise eCommerce platform\n, • Technical Hands On Experience – API Integration/Testing, Backend system configuration, Managing Payments, Connectivity to my client’s ERP system (SAP S/4 HANA), Troubleshooting\n, • Proven successful track record of troubleshooting and maintaining digital platforms and ecosystems (eCommerce websites, apps, etc.)\n, • High degree of technical acumen and problem-solving skills, with ability to work collaboratively across business, technology and other internal stakeholders\n, • Strong project management skills with the ability to manage multiple priorities and stakeholders in parallel in a fast-paced environment\n, • Excellent communication skills and ability to rally large teams around ambitious goals\n\n \n Salary – $135,000-$150,000 Per Annum + Bonus (10%) + Benefits \n \n Please send resumes directly to patrick.hindmarsh@stottandmay.com and we can look to discuss specifics. \n \n I look forward to hearing from you. \n \n Skills – Manager, eCommerce, Operations, Salesforce Commerce Cloud, SFCC, Technical, Hands On, API Testing, Back-End System Configuration, ERP \n Technical eCommerce Operations Manager – Full Time – (Midtown) New York City, NY

Job Description GENERAL MANAGER & ASSISTANT GENERAL MANAGER – LAUNDRY OPERATIONS BRONX & QUEENS, NY MUST HAVE A CAR General Manager: $25/hour Assistant General Manager: $20–$21/hour Both positions: 40 hours per week We are hiring a General Manager and an Assistant General Manager to oversee Laundry Fluff & Fold Attendants and Porters across 9 laundromat locations, with expansion to 40 stores planned for January. The Assistant General Manager will report to the General Manager and support daily operations with a smaller scope of responsibilities. RESPONSIBILITIES: • Supervise laundry attendants and porters across multiple stores, • Manage employee schedules, coverage, attendance, and performance, • Be available by phone/computer at shift changes—6:00 AM, 2:00 PM, and 10:00 PM—to confirm staff attendance and arrange replacements as needed, • Serve as the main contact for staff needs and operational issues at any hour, • Coordinate employee training, • Order supplies and monitor inventory needs, • Visit stores throughout the week to support staff and oversee operations, • Monitor daily operations and maintain consistent customer service, • Resolve customer concerns and employee issues, • Work closely with the chain’s owners and communicate staffing needs, operational updates, and concerns, • Support operations as the business expands REQUIREMENTS: • Bilingual English/Spanish required, • Previous management experience in laundry services, laundromats, retail, housekeeping, or a similar environment preferred, • Must have a car and be able to travel easily to all Bronx and Queens locations, • Must be comfortable working directly with the owners, • Strong leadership, communication, and organizational skills, • Ability to manage staffing needs and daily operational priorities, • Dependable, hands-on, and comfortable in a fast-paced environment, • Flexible availability to address staffing and operational needs outside regular hours WORK ARRANGEMENT: Expect to work primarily in person initially, with the potential for more remote work as operations become established and run smoothly. Regular store visits will still be required.