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Remote customer service manager jobs in New York, New YorkCreate job alerts

  • Virtual Assistant (Remote – NY)
    Virtual Assistant (Remote – NY)
    3 days ago
    $20 hourly
    Part-time
    Manhattan, New York

    Virtual Assistant (Remote – NY) Location: Remote (Candidates do not need to be residing in NYC; however, close proximity to the NYC area is preferred for occasional in-person events and team activities.) Hours: Approximately 5 hours per week to start, with opportunities for additional hours and growth About Us Palmer Concierge Physical Therapy is a concierge physical therapy practice dedicated to providing exceptional, personalized one-on-one care throughout New York City. We pride ourselves on delivering a premium patient experience from the first point of contact through every step of care. We are seeking a highly organized, reliable, and detail-oriented Virtual Assistant to support our administrative operations, assist with patient communication, and contribute to the continued growth of our practice. This is a remote position. While candidates do not need to live in NYC, individuals located within close proximity to the NYC area are preferred to allow for occasional in-person events, team gatherings, and social media content days. Travel time for approved in-person activities will be compensated. Key Responsibilities Manage incoming calls, patient inquiries, and new patient leads with professionalism and warmth Schedule consultations and physical therapy appointments Follow up with prospective and current patients via phone, email, and text Monitor and respond to emails and voicemails promptly Assist with insurance-related administrative tasks as needed Provide general administrative support to the clinical team Maintain accurate records and assist with administrative tracking Support marketing initiatives and social media content creation Assist with special projects as the practice continues to grow Qualifications Excellent verbal and written communication skills Strong organizational skills with exceptional attention to detail Ability to work independently and manage priorities in a remote environment Proficiency with Google Workspace (Gmail, Google Calendar, Google Sheets, and Google Docs) Professional, friendly, and patient-focused demeanor Strong customer service skills and a proactive approach to problem-solving Previous experience in administration, customer service, healthcare, or a medical office setting is preferred but not required Schedule & Growth Opportunities Approximately 5 hours per week to start Opportunity for additional hours and responsibilities as the practice continues to grow and while primary VA is on vacation Requirements Remote position; candidates may live outside of NYC but should be within reasonable proximity for occasional in-person events when needed Availability to attend occasional in-person team meetings or practice events in NYC Reliable internet connection and a quiet, professional workspace for handling patient communication Strong understanding of professionalism, confidentiality, and exceptional customer service If you are proactive, organized, detail-oriented, and passionate about creating exceptional patient experiences while supporting a growing healthcare practice, we would love to hear from you. We look forward to meeting you and hopefully welcoming you to the Palmer Concierge Physical Therapy team! Pay: $20.00 per hour Work Location: Hybrid remote in New York, NY 10001

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  • Remote Administrative Assistant
    Remote Administrative Assistant
    1 month ago
    $27–$35 hourly
    Full-time
    Manhattan, New York

    About Us: Central Plaza offers a 24-hour residential treatment program designed to maximize independence and support reintegration into the community. Our Recovery-oriented services utilize evidence-based practices to promote and foster mental health and wellness. Job Summary The Remote Administrative Assistant provides administrative and clerical support to ensure the efficient operation of the residential treatment home's daily activities. This role supports management and clinical staff by coordinating schedules, maintaining confidential records, handling communications, and assisting with general office operations while working remotely. Key Responsibilities Manage incoming emails, phone calls, and correspondence professionally. Schedule meetings, appointments, and staff calendars. Maintain accurate electronic client and administrative records while ensuring confidentiality. Prepare reports, letters, spreadsheets, and other documents. Assist with data entry, document filing, and record management. Coordinate virtual meetings and take meeting minutes when required. Monitor office supplies and assist with purchasing requests. Support onboarding and administrative tasks for new employees. Communicate with staff, vendors, and external partners in a professional manner. Perform other administrative duties assigned by management. Qualifications High school diploma or equivalent; associate's degree preferred. Previous administrative or office support experience preferred. Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace. Excellent written and verbal communication skills. Strong organizational and time-management abilities. Ability to work independently and maintain confidentiality. Experience in healthcare, behavioral health, or residential treatment settings is an asset. Skills Administrative support Calendar management Data entry Document preparation Customer service Time management Attention to detail Confidential records management Team collaboration Problem-solving Work Environment Fully remote with reliable high-speed internet. May require occasional virtual meetings during standard business hours. Must maintain confidentiality and comply with organizational policies regarding client information.

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  • Barista
    Barista
    2 months ago
    $19 hourly
    Full-time
    Williamsburg, Brooklyn

    Casabuela Café: Where The Village Meets Founded in 2025, Casabuela Café was born out of a desire to build community and honor Nuyorican identity. We designed Casabuela to feel like our grandma’s Brooklyn home: a warm, sensory-rich living room filled with deliciously-made food, coffee and drinks. Casabuela is a love letter to legacy, culture, and community— and it was built to serve the village. We are looking for a Barista to join us at the groundbreaking of our Williamsburg-based family-owned café. This is a unique opportunity to help shape daily operations, beverage quality, and café culture from the very beginning. The Barista is both a craft leader and a culture carrier. You will set the tone behind the bar, ensure consistency and quality in every drink, and help create a welcoming, calm, and thoughtful customer experience for adults, creatives, remote workers and families alike. This role is ideal for someone who loves hospitality, thrives in intimate community spaces, and wants to grow with a small business from launch. Responsibilities: • Prepare and serve high-quality espresso, coffee, tea, and specialty beverages with consistency and care, • Lead bar operations during shifts, ensuring smooth service and a warm guest experience, • Model and guide outstanding customer service and delivery standards, • Maintain cleanliness and organization of the bar, equipment, and service areas, • Assist with developing drink recipes, seasonal specials, and café standards via manuals and training toolkits, • Train and support baristas as the team grows, • Manage opening procedures and support daily prep and closing tasks, • Engage with guests in a friendly, grounded, and inclusive way, • Uphold Casabuela’s values of community, culture, curiosity, and care Qualifications: • 2+ years of barista experience; leadership or lead barista experience preferred, • Bilingual (Spanish), preferred, • Food Handlers License, preferred, • Strong espresso skills and knowledge of coffee preparation, • Ability to create, document and train others on new coffee and beverage recipes and techniques, • Ability to create guides and technique manuals, preferred, • Calm, patient, and welcoming demeanor—especially in family-centered environments, • Ability to multitask while maintaining quality and warmth, • Passion for community spaces, cultural storytelling, and intentional hospitality, • Comfortable working mornings and weekends, • Bartending experience, a plus Location: 232 Metropolitan Ave, Williamsburg, Brooklyn, NY 11211 Schedule: 20-30 hours weekly (unpaid breaks) Pay: $19 hour + tips (base pay dependent on relevant experience, credentials and Spanish proficiency) Benefits: Up to 40 hours of accrued paid sick leave annually and 10 personal flex days. Team Lunch. Why Join Casabuela: • Be part of the launch team of a new family-owned cultural café, • Help shape systems, recipes, and the guest experience from day one, • Opportunity to learn and contribute to a growing business, • Work in an intentional, thoughtful space rooted in culture and community

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  • Entry-level Account Manager
    Entry-level Account Manager
    2 days ago
    $50000–$70000 yearly
    Full-time
    Garden City

    Location: Garden City, NY Company: Limitless Management Industry: Sales & Marketing (Telecommunications) Employment Type: Full-Time | Remote work Unavailable Are you looking to kick-start a career in sales and marketing with unlimited growth potential? Limitless Management, a fast-growing marketing and sales firm located in Garden City, NY, is now hiring Entry-Level Account Manager to represent top-tier telecommunication clients. We specialize in in-person, face-to-face sales that connect people with the right products and services while delivering exceptional customer experiences. What You’ll Do: • Represent nationally recognized telecom brands in a professional and engaging manner., • Promote and sell products and services through direct, in-person customer interactions., • Assist with account setup, billing questions, and product recommendations., • Meet or exceed daily and weekly sales goals., • Learn and apply sales techniques, product knowledge, and compliance guidelines., • Work closely with team leads and managers to develop skills and hit performance benchmarks. What We're Looking For: • Strong communication and interpersonal skills., • Self-motivated with a positive, team-oriented attitude., • Desire to learn, grow, and advance in a sales-driven environment., • Reliable transportation, • No weekends required, • Recent graduates or career starters encouraged to apply! What We Offer: • Weekly pay, • Uncapped commissions and bonuses (Top performers earn $85000 or more), • W2, • Paid training and ongoing mentorship., • Career advancement opportunities into leadership and management., • Networking events, professional development workshops, and travel opportunities., • A supportive team culture that celebrates growth and success. Limitless growth. Limitless potential. Limitless Management. If you're ambitious, energetic, and ready to grow professionally—apply today to join the team at Limitless in Garden City, NY!

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  • Sales and Marketing Assistant
    Sales and Marketing Assistant
    4 days ago
    $50000–$70000 yearly
    Full-time
    Garden City

    Location: Garden City, NY Company: Limitless NY Industry: Sales & Marketing (Telecommunications) Employment Type: Full-Time | Remote work Unavailable Are you looking to kick-start a career in sales and marketing with unlimited growth potential? Limitless NY, a fast-growing marketing and sales firm located in Garden City, NY, is now hiring Entry-Level Sales and Marketing Assistant to represent top-tier telecommunication clients. We specialize in in-person, face-to-face sales that connect people with the right products and services while delivering exceptional customer experiences. What You’ll Do: • Represent nationally recognized telecom brands in a professional and engaging manner., • Promote and sell products and services through direct, in-person customer interactions., • Assist with account setup, billing questions, and product recommendations., • Meet or exceed daily and weekly sales goals., • Learn and apply sales techniques, product knowledge, and compliance guidelines., • Work closely with team leads and managers to develop skills and hit performance benchmarks. What We're Looking For: • Strong communication and interpersonal skills., • Self-motivated with a positive, team-oriented attitude., • Desire to learn, grow, and advance in a sales-driven environment., • Reliable transportation, • Recent graduates or career starters encouraged to apply! What We Offer: • Weekly Pay, • W2, • Paid training and ongoing mentorship., • Career advancement opportunities into leadership and management., • Networking events, professional development workshops, and travel opportunities., • A supportive team culture that celebrates growth and success., • Limitless growth. Limitless potential. Limitless Consulting. If you're ambitious, energetic, and ready to grow professionally—apply today to join the team at Limitless NY in Garden City, NY.

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