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Remote customer service manager jobs in New York, New YorkCreate job alerts

  • Ecologic Solutions
    Operations Manager
    Operations Manager
    7 days ago
    $24–$30 hourly
    Full-time
    Brooklyn Navy Yard, Brooklyn

    We are a clean tech as a service company working with world-famous names in multiple industries, providing environmentally preferable cleaning, maintenance, sanitizing and disinfecting products and technologies. Our program eliminates large volumes of plastic, toxic chemicals and carbon emissions to mass consumers in our space and has a beneficial, triple bottom line impact. Our disruptive and innovative model has captured the attention of some of the biggest names in business. Our company is a certified B Corporation; a values-based, mission-driven business that operates according to the principles of sustainability and integrates these into daily decision making and sales. We provide a dynamic, open, exciting work environment providing many opportunities to learn new elements of business and sustainability. Communication is the key to happiness for us and we thrive on employee questions, suggestions, and feedback. We have an immediate opening for a Operations Specialist manager position, with possible remote working days as an Operations Specialist with an opportunity to advance, whose primary responsibilities include: • Work & communicate with equipment and parts vendors, • Processing parts & service requests from field techs & customers, • Ordering parts and equipment, • Receiving parts orders into inventory, • Manage Equipment inventory levels & par stocks at HQ and around the U.S., • Shipping and tracking orders, • Track shipments, • Assist with fulfillment and receiving teams, • Using company’s CRM - customer, service & parts tracking software, • Eager, team player, • Strong computer skills in Google suite, Microsoft office, • 1 year Customer Service or Operations experience - preferred, • Strong attention to detail, • Bilingual English/Spanish preferred, • $55K to $60K per year, with salary review in 6 months, • Health Benefits after 3 months, • 15 days PTO

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  • Synergie Mobilites
    Junior Project Manager
    Junior Project Manager
    10 days ago
    $5000–$6500 monthly
    Full-time
    Woodstock, The Bronx

    We’re looking for a Junior Project Manager to support our finance and logistics teams in planning, coordinating, and executing key operational projects. The ideal candidate is highly organized, detail-oriented, and enjoys working in a dynamic environment where financial oversight and logistical efficiency go hand in hand. This role provides a great opportunity to gain hands-on experience in managing cross-functional projects that involve budgeting, vendor coordination, and supply chain support, while working closely with senior leadership. Key Responsibilities Qualifications • Bachelor’s degree in Business Administration, Project Management, Finance, Logistics, or a related field., • 1–2 years of experience in project coordination, financial operations, Customer Service or logistics support., • Strong understanding of budgeting, reporting, and workflow processes., • Excellent communication and organizational skills., • Proficiency with Microsoft Excel, Google Workspace, and project management tools (e.g., Trello, Asana, Notion)., • Ability to multitask and work collaboratively in a fast-paced, team-oriented environment. What We Offer • Competitive salary and growth opportunities., • Remote or hybrid work flexibility., • Exposure to international finance and logistics operations., • A supportive environment focused on professional development and learning.

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  • Raas Infotek
    Technical Support Engineer
    Technical Support Engineer
    14 days ago
    Part-time
    Manhattan, New York

    Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

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  • United Real Estate – North Jersey
    Receptionist / Administrative Assistant
    Receptionist / Administrative Assistant
    23 days ago
    $16–$22 hourly
    Full-time
    Fair Lawn

    Front Desk Receptionist/Administrative Assistant We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. Responsibilities Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Skills Proven work experience as a Receptionist, Front Office Representative or similar role Proficiency in Microsoft Office Suite Hands-on experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude High school degree; additional certification in Office Management is a plus' ' Financial Duties: Expense reports Processing payments Billing Setting: Other COVID-19 Precaution(s): Remote interview process Social distancing guidelines in place Sanitizing, disinfecting, or cleaning procedures in place Ergonomic Workspace: No This Job Is: A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more Open to applicants who do not have a college diploma Work Remotely Temporarily due to COVID-19 This Job Is Ideal for Someone Who Is: Dependable -- more reliable than spontaneous People-oriented -- enjoys interacting with people and working on group projects Detail-oriented -- would rather focus on the details of work than the bigger picture Job Type: Full-time Schedule: Monday to Friday Ability to Commute: Fair Lawn, NJ 07410 (Preferred) Ability to Relocate: Fair Lawn, NJ 07410: Relocate before starting work (Preferred) Work Location: In person Application settings Application method Email Require resume

    Immediate start!
    No experience
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  • Costanza & Providence Real Estate Agency Inc
    Real Estate Agent
    Real Estate Agent
    1 month ago
    $50000–$150000 yearly
    Full-time
    Constable Hook, Bayonne

    Pay: $50,000.00 - $150,000.00 per year Job description: Job Summary We are seeking a motivated and dynamic Real Estate Agent to join our team! We’re looking for someone dedicated to helping others find the right home or property. We specialize in everything from residential and commercial rentals, residential and commercial sales, to vacant lots, investment properties, and development leasing. Our team of agents doesn’t just specialize in one area, they have experience and knowledge across all types of transactions. As a Real Estate Agent, you will be responsible for guiding clients through the buying, selling, and leasing processes while providing outstanding customer service and support. This role requires excellent communication and organizational skills, along with a true passion for helping clients achieve their real estate goals. About Us Costanza Realtors has been a pillar in Bayonne real estate for over 40 years. Since 1985, we’ve built our reputation not just on sales, but on community, trust, and unmatched local expertise. Our broker, Ben Costanza, knows nearly every block in Bayonne- from the waterfront to Constable Hook and beyond. We know the city. We know the county. We have strong community ties. We built this business by being part of the neighborhoods we serve. As Costanza Realtors, we’re more than a brokerage. We’re a team committed to helping people find homes, helping agents build careers, and strengthening the fabric of Bayonne and its surrounding communities. Responsibilities Assist clients in buying, selling, and renting properties by providing expert advice and guidance throughout the process Provide clients with Comparative Market Analyses (CMAs) Develop marketing strategies to promote listings effectively, using both traditional and social media platforms Negotiate contracts on behalf of clients to ensure favorable terms and conditions Maintain accurate records of transactions, client interactions, and property listings Build and maintain strong relationships with clients, colleagues, and industry professionals Requirements Completion of the 75-hour real estate course Strong negotiation skills Excellent communication skills, both verbal and written Bilingual or multilingual abilities are a plus Familiarity with real estate laws and regulations Strong marketing skills to promote properties effectively Exceptional organizational skills to manage multiple listings and client relationships Previous experience in real estate administration is a plus, but not required What We Offer You Mentorship and training from proven leaders with experience in all types of real estate transactions Deep local knowledge as our broker has worked in nearly every neighborhood in Bayonne Access to strong community relationships, trusted networks, and a long-standing reputation A supportive team culture that values professionalism, integrity, communication, and heart Help with leads, marketing, and admin support so you can focus on building relationships and closing deals Who We’re Looking For New or relatively new real estate agents who are hungry to learn and grow. People who care about community, and want to make a positive impact in clients’ lives, not just close deals. Individuals who are driven, honest, responsive, and eager to develop solid local expertise. Good communicators who enjoy working in a team but are also self‑motivated. How to Apply If you believe in doing work that matters, if you want to grow in a place that values local connections and professional integrity, we’d love to hear from you. Please send your resume and a short note about what drives you, what you hope to achieve in real estate, and why Bayonne is your home too (or could be). Job Types: Full-time, Part-time, Contract Benefits: Flexible schedule License reimbursement On-the-job training Opportunities for advancement Professional development assistance Referral program Work from home Work Location: Hybrid remote in Bayonne, NJ 07002

    Immediate start!
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  • 2EmptyChairs Coaching and Advocacy Services
    Sales Professional
    Sales Professional
    2 months ago
    Full-time
    Park Slope, Brooklyn

    Sales Professional 📍 Location: Remote/Hybrid NYC metro area preferred but willing to consider applicants from other locations 💼 Employment Type: Independent Contractor / Commission-Based About Us 2EmptyChairs Coaching & Advocacy Services was founded with a mission to promote inclusivity, empathy, and understanding in customer experiences. We provide coaching, advocacy, and tailored programs that help businesses create accessible, inclusive, and supportive spaces for all individuals. We are growing quickly and are seeking an experienced High Ticket Sales Professional to join our team. If you have a proven record of success selling $5k–$50k services, thrive in consultative sales conversations, and are passionate about connecting clients with transformational solutions, we want to hear from you. What You’ll Do Manage the full sales cycle from warm lead to close. Conduct discovery calls to understand client needs and match them with the right program. Confidently present the value and ROI of our coaching and advocacy services. Consistently follow up, track leads, and close sales against weekly/monthly goals. Collaborate with leadership to improve sales processes and client experience. What We’re Looking For 3+ years of experience in high ticket sales ($5k+ services). A history of exceeding sales goals in coaching, consulting, or professional services. Strong communication and relationship-building skills. Self-motivated, independent, and disciplined in managing your pipeline. Comfortable with CRM/sales tracking tools and remote communication platforms. Compensation Competitive commission-only structure with uncapped earning potential. Performance bonuses and long-term growth opportunities. This role begins as commission-based, with the opportunity to transition into a permanent position as the company grows. Why Join Us Be part of a purpose-driven organization making a measurable impact in inclusivity and advocacy. Remote work with flexible scheduling. Represent services that create lasting change for businesses and individuals. * Don't meet all the requirements exactly? That's ok! Apply anyway and show us why you are the perfect fit for us!* How to Apply Submit resume and cover letter Bonus: In your cover letter, share a meaningful life experience or a time you overcame a challenge that shaped your resilience and drive toward your goals. UPDATE: INTERVIEWS WILL START AT THE BEGINNING OF OCTOBER!

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