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Remote customer service manager jobs in New York, New YorkCreate job alerts

  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    13 hours ago
    $20–$30 hourly
    Full-time
    Brooklyn, New York

    StarShield Coverage is seeking a detail–oriented and professional Customer Service Representative to assist policyholders with inquiries, claims support, and account–related needs. The ideal candidate will have strong communication skills, empathy, and the ability to remain calm and helpful in all interactions. This role is remote and requires high accountability and professionalism. Key Responsibilities: • Handle inbound calls, emails, and chat inquiries from policyholders, • Provide accurate information about insurance policies, claims, and account updates, • Assist with policy changes, billing questions, and onboarding support, • Document all interactions and maintain updated customer records, • Escalate complex issues to appropriate departments when necessary, • Follow company service standards and compliance requirements, • Maintain confidentiality and professionalism at all times Qualifications: • Strong communication skills (written & verbal), • High School or Bachelor Degree, • Customer–focused mindset with patience and professionalism, • Ability to multitask and manage multiple account inquiries, • Basic computer and typing skills, • Previous call center or customer support experience preferred, • Insurance customer service experience is a plus, but not required, • Ability to work independently in a remote setting Benefits: • Competitive pay + performance bonuses, • Remote–work flexibility, • Paid training and professional growth opportunities, • Supportive team environment, • PTO and wellness support initiatives, • Opportunity for advancement within StarShield

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  • Sales Associate
    Sales Associate
    2 days ago
    $50000–$70000 yearly
    Full-time
    Garden City

    Entry Level Customer Service and Sales Rep – In-Store | Remote work Unavailable Location: Great Neck, NY area Company: Limitless Consulting Job Type: Full-Time | Entry-Level Launch Your Career with Limitless Potential At Limitless Consulting, we don’t just offer jobs — we build careers. Based in Great Neck, NY, we’re a fast-growing firm specializing in in-store customer acquisition and brand representation for industry-leading clients. We’re looking for an outgoing, motivated, and people-focused Entry Level Customer Service and Sales Rep to join our team. If you enjoy face-to-face interaction, solving problems, and turning interest into action, this is the perfect opportunity for you! What You’ll Do: • Engage with customers in-store to understand their needs and offer tailored product solutions, • Represent client brands with professionalism and enthusiasm, • Drive sales through product knowledge and customer relationship-building, • Assist with promotional events, merchandising, and store displays, • Work with the team to achieve individual and store sales goals, • Excellent communication and interpersonal skills, • A friendly, upbeat, and professional attitude, • Ability to work in a fast-paced retail environment, • Previous sales, retail, or customer service experience is a plus (but not required), • Competitive hourly pay + performance-based bonuses, • Full training — no prior experience required, • Opportunities for growth into leadership and management roles, • A dynamic and supportive team environment

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  • Fabricator
    Fabricator
    8 days ago
    $64663.77 yearly
    Full-time
    Manhattan, New York

    Fabrication Lab Technician The Fabrication Lab Technician supports the PrintFX/Fabrication Lab (FabLab) by delivering high-quality digital fabrication and print services to the FIT community. This role provides technical expertise in 2D and 3D production processes, including file preparation, equipment operation, and post-production. The technician also serves as a key resource for students and faculty by offering hands-on support, training, and consultation to ensure successful project outcomes. Essential Functions: Digital Fabrication & Production • Prepare, process, and output files for large-format printing, fabric printing, and digital fabrication equipment including 3D printers, laser cutters, and vinyl cutters., • Perform post-production tasks and ensure quality control of all fabrication outputs., • Provide specialized technical oversight of 3D printing workflows, including file preparation, printing, post-processing, and troubleshooting., • Support advanced fabrication processes such as 3D scanning and asset creation., • Maintain production workflows to ensure timely and accurate completion of student and faculty projects., • Customer & Technical Support, • Provide front-line and advanced technical support to students, faculty, and staff in both in-person and remote environments., • Assist users with file setup, equipment use, and fabrication processes, ensuring alignment with lab standards and requirements., • Manage front desk operations including job intake, logging, POS transactions, and general service coordination., • Deliver consultations, orientations, and training sessions to support effective use of fabrication technologies., • Ensure a high level of customer service and user satisfaction across all interactions., • Equipment Maintenance & Lab Operations, • Perform routine maintenance, calibration, and troubleshooting of fabrication equipment, hardware, and software., • Conduct quality checks on completed jobs and maintain safe, efficient lab operations., • Assist with procurement by researching materials, supplies, software, and equipment., • Maintain a clean, organized, and safe lab environment in accordance with operational standards., • Training, Collaboration & Documentation, • Collaborate with faculty to support course-related fabrication needs and ensure equipment readiness for assignments., • Develop and deliver instructional materials and workshops (both synchronous and asynchronous)., • Train and support student employees, lab monitors, and peers on equipment usage and customer service practices., • Document procedures, workflows, and best practices to support lab operations., • Administrative & Operational Support, • Perform basic administrative duties including data entry, recordkeeping, and responding to inquiries., • Adhere to institutional policies, procedures, and safety standards., • Support additional projects, outreach, and operational needs as assigned., • The preceding description is not designed to be a complete list of all duties and responsibilities required of the position; other duties may be assigned consistent with the classification of the position. Requirements: Minimum Qualifications: • Associate's degree in Industrial Design, Digital Fabrication, or a related field and 4+ years of relevant experience; or, • Bachelor's degree in a related field and 2+ years of relevant industry experience., • Experience working with digital fabrication technologies (e.g., 3D printing, laser cutting, large-format printing)., • Working knowledge of file preparation and design software used in digital production., • Preferred Qualifications:, • Bachelor's degree in a related field preferred., • 3-5 years of advanced technical experience in digital fabrication or production environments., • Experience supporting academic, lab, or maker-space environments., • Knowledge, Skills, & Abilities:, • Knowledge of digital fabrication processes, design principles, and production workflows., • Proficiency with computer systems, software applications, and fabrication equipment., • Strong troubleshooting, problem-solving, and quality control skills., • Ability to train and instruct users with varying levels of technical expertise., • Excellent communication, collaboration, and customer service skills., • Ability to manage multiple priorities in a fast-paced, service-oriented environment., • Strong attention to detail and commitment to safety and operational standards.

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  • Food Rescue & Distribution Manager
    Food Rescue & Distribution Manager
    8 days ago
    $22–$26 hourly
    Part-time
    Clifton

    At The Food Brigade, we are committed to reducing food insecurity and food waste by connecting communities with fresh, nutritious food and supportive services. The Food Rescue & Distribution Manager plays a vital role in advancing this mission by leading the coordination of food rescue efforts and Mobile Farmer’s Market (MFM) distributions. This position ensures that high-quality food reaches those who need it most while fostering community engagement and access to essential resources. Key Responsibilities: • Lead and manage food rescue operations, including identifying and securing food suppliers, • Maintain ongoing communication and coordination with vendors to schedule and execute pickups, • Develop and manage distribution schedules to ensure consistent, equitable food access, • Monitor inventory levels and ensure adequate supply, quality, and product variety, • Plan and prepare inventory for each distribution and stock the Mobile Farmer’s Market accordingly, • Assist in and co-manage all MFM distributions alongside the Driver, • Register new clients on-site and provide outreach at remote distribution locations, • Connect clients with additional services, including brick-and-mortar assistance and wraparound support programs, • Support warehouse operations, including inventory handling and organization, • Routinely lift and move 35-50 pounds unassisted, • Use a pallet jack, pallet stacker, hand truck, • Drive a cargo van, box truck, and Mobile Farmer’s Market as needed, • Conduct food pickups from suppliers/donors and delivery to our multiple locations, and ensure safe transport and handling procedures, • Prepare and deliver weekly reports to the Executive Director Collaboration: • Work closely with the Executive Director and Operations Director to support program goals and operational effectiveness Requirements: • Background check required, • Clean driving record required, • Commitment to mandatory in-house training and continuing education, including Food Handler Safety Certification, customer service, and de-escalation practices Preferred Qualifications (not required): • Experience in food rescue, food distribution, logistics, or supply chain operations, • Background in nonprofit, community outreach, or social services, • Experience working with diverse and underserved populations, • Strong organizational and problem-solving skills in fast-paced environments, • Ability to operate box trucks or similar commercial vehicles

    No experience
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  • Executive Administrative Assistant
    Executive Administrative Assistant
    11 days ago
    $900 monthly
    Part-time
    Clinton Hill, Brooklyn

    Uniquely Me Creative Arts (UMCA) is a Non-Profit dedicated to children with special needs and their families. Our mission is to improve sensory processing disorder for special needs children through sensory-focused creative arts activities while their families engage in family chats led by experts in the field. UMCA envisions a world where every special needs child finds their unique creative voice and lives an inclusive life while their families share a journey of love and enjoyments. We are seeking a highly organized and proactive Executive Administrative Assistant to provide comprehensive support to our executive team. The ideal candidate will excel in office management, project coordination, and administrative tasks, ensuring smooth daily operations. This role requires exceptional communication skills, proficiency with various office software, and the ability to handle multiple priorities efficiently. The Executive Administrative Assistant will play a vital role in managing schedules, coordinating events, and maintaining a professional office environment. Duties Manage and coordinate executive calendars using Microsoft Outlook Calendar and Google Workspace Prepare, proofread, and transcribe documents with high accuracy and attention to detail Handle phone calls with professional phone etiquette, operate multi-line phone systems, and direct inquiries appropriately Organize and facilitate meetings, including scheduling, preparing agendas, and taking minutes Assist with event planning and coordination for company functions and client meetings Support project coordination efforts by tracking deadlines, preparing reports, and communicating with team members Utilize Office management skills to streamline administrative processes and improve overall office efficiency Provide executive administrative support including personal assistant duties as needed Requirements Proven experience in an administrative or clerical role with strong organizational skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Microsoft Outlook Calendar, Google Workspace, and DocuSign Experience with event planning, bookkeeping, data entry, transcription, proofreading, and filing systems Excellent typing speed and accuracy for document preparation and data entry tasks Strong communication skills with professional phone etiquette and customer service experience Ability to handle multiple projects simultaneously while maintaining attention to detail Office management experience preferred; familiarity with front desk operations is a plus Knowledge of QuickBooks or similar accounting software is desirable Demonstrated ability to work independently with minimal supervision in a fast-paced environment This position offers an opportunity to contribute significantly to the efficiency of our organization while developing valuable skills in office management and executive support. Work Location: Hybrid remote in Brooklyn, NY 11238

    Immediate start!
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  • Sales Executive
    Sales Executive
    10 days ago
    $75000–$250000 yearly
    Full-time
    Manhattan, New York

    Founding Sales Executive | Fully Remote | Commission-Only | Uncapped Earnings | Equity Upside ABOUT VULNSTRIKE VulnStrike is building in one of the most important markets in technology: AI-driven cybersecurity and enterprise risk reduction. We are an early-stage company looking for ambitious people who want to grow with us, help shape the sales engine, and participate in the upside of building something real from the ground floor. This is not a traditional salaried role. It is an opportunity for a hungry, entrepreneurial sales professional who wants performance-based earning potential, meaningful growth, and the chance to earn equity as the company scales. THE ROLE We are looking for a motivated Sales Executive to help generate and close new business. This role is ideal for someone early in their sales career who is driven, persuasive, coachable, and excited by the chance to work directly with leadership in a fast-moving startup environment. You will help build pipeline, engage prospective clients, run discovery conversations, and support deals from early conversation through close and onboarding. KEY RESPONSIBILITIES • Prospect and engage qualified business opportunities through outreach, referrals, and strategic follow-up, • Conduct consultative conversations to understand client needs and business priorities, • Communicate VulnStrike’s value clearly to prospective clients, • Support the sales process from initial outreach through onboarding, • Build and manage a consistent pipeline within the CRM, • Maintain disciplined follow-up and activity tracking, • Participate in weekly coaching, training, and strategy sessions with leadership, • Contribute market feedback to help improve messaging and sales execution COMPENSATION • Commission-only structure with uncapped earning potential, • Additional cash performance incentives and milestone bonuses, • Equity upside for the right long-term contributor, • Significant upside for strong performers in a high-value sales environment WHY VULNSTRIKE • Ground-floor opportunity with room to grow as the company scales, • Direct collaboration with leadership, • High-upside compensation model built for performers, • Fully remote with flexibility and autonomy, • Early opportunity to help shape the company’s sales motion, • Exposure to a fast-growing market at the intersection of AI and cybersecurity WHO SUCCEEDS HERE This role is a fit for someone who: • Has an entrepreneurial mindset, • Wants upside over predictability, • Is motivated by performance and ownership, • Can communicate confidently and build trust quickly, • Is coachable, organized, and resilient, • Wants to help build, not just sell, • Candidates from backgrounds such as business development, recruiting, staffing, customer success, technology services, and other client-facing roles may do very well here. REQUIREMENTS • Strong communication and relationship-building skills, • Self-motivated and comfortable working independently, • Willingness to learn and follow a consultative sales process, • Prior sales, business development, or client-facing experience preferred, • Reliable internet connection and professional remote work setup, • 100% Remote, • Immediate Opportunity If you want a fixed-salary role, this may not be the right fit. If you want a high-upside opportunity with real growth potential, direct founder access, and the ability to earn based on performance, we should talk. Apply now to be considered for an initial discovery conversation.

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  • Entry-level Account Manager
    Entry-level Account Manager
    1 month ago
    $50000–$70000 yearly
    Full-time
    Great Neck

    Location: Great Neck, NY Company: Limitless Consulting Industry: Sales & Marketing (Telecommunications) Employment Type: Full-Time | Remote work Unavailable Are you looking to kick-start a career in sales and marketing with unlimited growth potential? Limitless Consulting, a fast-growing marketing and sales firm located in Great Neck, NY, is now hiring Entry-Level Account Manager to represent top-tier telecommunication clients. We specialize in in-person, face-to-face sales that connect people with the right products and services while delivering exceptional customer experiences. What You’ll Do: • Represent nationally recognized telecom brands in a professional and engaging manner., • Promote and sell products and services through direct, in-person customer interactions., • Assist with account setup, billing questions, and product recommendations., • Meet or exceed daily and weekly sales goals., • Learn and apply sales techniques, product knowledge, and compliance guidelines., • Strong communication and interpersonal skills., • Self-motivated with a positive, team-oriented attitude., • Desire to learn, grow, and advance in a sales-driven environment., • Reliable transportation to commute to retail/event locations in the local area., • Weekend availability required., • Weekly guaranteed pay, • Uncapped commissions and bonuses, • W2, • Paid training and ongoing mentorship., • Career advancement opportunities into leadership and management., • Networking events, professional development workshops, and travel opportunities.

    Immediate start!
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  • Patient Services Representative
    Patient Services Representative
    2 months ago
    $20–$24 hourly
    Full-time
    Manhattan, New York

    Brian Herschorn, M.D. is a multi-specialty eye care practice that offers a wide range of services, including cataract surgery, diabetic eye care, eyelid surgery, BOTOX treatments, cosmetic facial plastic surgery, glaucoma diagnosis and treatment, and general eye care. Dr. Herschorn has been proudly serving the Manhattan and Brooklyn areas for over 30 years. POSITION TITLE: Patient Services Rep REPORTS TO: Front Desk Supervisor POSITION CLASSIFICATION: Nonexempt POSITION SUMMARY: Responsibilities include all front office functions including patient relations, appointment scheduling, telephone duties, patient registration, and insurance verification, handling medical records, filing, cashiering, and computer work. DUTIES INCLUDE BUT NOT LIMITED TO: • Work at the reception desk, answer phones, greet and communicate with patients and providers., • Scheduling, canceling, and rescheduling patient appointments and surgeries., • Checking in patients and properly documenting registration., • Insurance verification and verification of patient demographics., • Filing and retrieving medical records/files., • Copying and faxing duties., • Checking patients out, collecting co-pays and cash from patients, getting authorization on credit cards., • Entering charges, payments, and balancing the day in the computer., • Perform other duties as required., • Must read, understand, and adhere to all practice policies and procedures., • Qualifications:, • Knowledge of basic office equipment including copier, fax machine, and computer., • Skill in dealing with interpersonal issues and customer relations., • Ability to handle multiple priorities at once with minimal supervision and maximum accuracy., • Ability to comprehend and follow written and verbal instructions., • Ability to organize and communicate clearly., • Ability to maintain confidentiality of patient and employee information., • One to three years of experience is preferred in a medical office setting. Work Remotely: No Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid sick time Paid time off Retirement plan Vision insurance Work Location: In person

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