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Trabajos remote customer service manager en New York, New YorkCrear alertas

  • Raas Infotek
    Technical Support Engineer
    Technical Support Engineer
    hace 3 horas
    Jornada parcial
    Manhattan, New York

    Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

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  • United Real Estate – North Jersey
    Receptionist / Administrative Assistant
    Receptionist / Administrative Assistant
    hace 9 días
    $16–$22 por hora
    Jornada completa
    Fair Lawn

    Front Desk Receptionist/Administrative Assistant We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. Responsibilities Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Skills Proven work experience as a Receptionist, Front Office Representative or similar role Proficiency in Microsoft Office Suite Hands-on experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude High school degree; additional certification in Office Management is a plus' ' Financial Duties: Expense reports Processing payments Billing Setting: Other COVID-19 Precaution(s): Remote interview process Social distancing guidelines in place Sanitizing, disinfecting, or cleaning procedures in place Ergonomic Workspace: No This Job Is: A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more Open to applicants who do not have a college diploma Work Remotely Temporarily due to COVID-19 This Job Is Ideal for Someone Who Is: Dependable -- more reliable than spontaneous People-oriented -- enjoys interacting with people and working on group projects Detail-oriented -- would rather focus on the details of work than the bigger picture Job Type: Full-time Schedule: Monday to Friday Ability to Commute: Fair Lawn, NJ 07410 (Preferred) Ability to Relocate: Fair Lawn, NJ 07410: Relocate before starting work (Preferred) Work Location: In person Application settings Application method Email Require resume

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  • Costanza & Providence Real Estate Agency Inc
    Real Estate Agent
    Real Estate Agent
    hace 22 días
    $50000–$150000 anual
    Jornada completa
    Constable Hook, Bayonne

    Pay: $50,000.00 - $150,000.00 per year Job description: Job Summary We are seeking a motivated and dynamic Real Estate Agent to join our team! We’re looking for someone dedicated to helping others find the right home or property. We specialize in everything from residential and commercial rentals, residential and commercial sales, to vacant lots, investment properties, and development leasing. Our team of agents doesn’t just specialize in one area, they have experience and knowledge across all types of transactions. As a Real Estate Agent, you will be responsible for guiding clients through the buying, selling, and leasing processes while providing outstanding customer service and support. This role requires excellent communication and organizational skills, along with a true passion for helping clients achieve their real estate goals. About Us Costanza Realtors has been a pillar in Bayonne real estate for over 40 years. Since 1985, we’ve built our reputation not just on sales, but on community, trust, and unmatched local expertise. Our broker, Ben Costanza, knows nearly every block in Bayonne- from the waterfront to Constable Hook and beyond. We know the city. We know the county. We have strong community ties. We built this business by being part of the neighborhoods we serve. As Costanza Realtors, we’re more than a brokerage. We’re a team committed to helping people find homes, helping agents build careers, and strengthening the fabric of Bayonne and its surrounding communities. Responsibilities Assist clients in buying, selling, and renting properties by providing expert advice and guidance throughout the process Provide clients with Comparative Market Analyses (CMAs) Develop marketing strategies to promote listings effectively, using both traditional and social media platforms Negotiate contracts on behalf of clients to ensure favorable terms and conditions Maintain accurate records of transactions, client interactions, and property listings Build and maintain strong relationships with clients, colleagues, and industry professionals Requirements Completion of the 75-hour real estate course Strong negotiation skills Excellent communication skills, both verbal and written Bilingual or multilingual abilities are a plus Familiarity with real estate laws and regulations Strong marketing skills to promote properties effectively Exceptional organizational skills to manage multiple listings and client relationships Previous experience in real estate administration is a plus, but not required What We Offer You Mentorship and training from proven leaders with experience in all types of real estate transactions Deep local knowledge as our broker has worked in nearly every neighborhood in Bayonne Access to strong community relationships, trusted networks, and a long-standing reputation A supportive team culture that values professionalism, integrity, communication, and heart Help with leads, marketing, and admin support so you can focus on building relationships and closing deals Who We’re Looking For New or relatively new real estate agents who are hungry to learn and grow. People who care about community, and want to make a positive impact in clients’ lives, not just close deals. Individuals who are driven, honest, responsive, and eager to develop solid local expertise. Good communicators who enjoy working in a team but are also self‑motivated. How to Apply If you believe in doing work that matters, if you want to grow in a place that values local connections and professional integrity, we’d love to hear from you. Please send your resume and a short note about what drives you, what you hope to achieve in real estate, and why Bayonne is your home too (or could be). Job Types: Full-time, Part-time, Contract Benefits: Flexible schedule License reimbursement On-the-job training Opportunities for advancement Professional development assistance Referral program Work from home Work Location: Hybrid remote in Bayonne, NJ 07002

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  • Globe Life: American Income Division: Moore-Sodan Organization NJ
    Sales Managers
    Sales Managers
    hace 2 meses
    $65000–$120000 anual
    Jornada completa
    Edison

    Join Our Elite Sales Team for the Final Quarter of 2025… And Beyond! – Uncapped Earning Potential Awaits! Who We Are: For over 70 years, Moore-Sodan has been a powerhouse in the insurance industry, trusted by over 40,000 labor unions, including the NFL, NBA, and MLB. With 6+ million members and $65 billion in active coverage, we proudly hold an A+ Superior Rating from AM Best. If you’re a driven sales professional looking for limitless growth, uncapped commissions, and a dynamic remote work environment, this is your moment to thrive. Your Role as a Sales Manager: As a key player on our sales team, you’ll: ✅ Engage with Clients: Connect with warm leads—no cold calling! ✅ Schedule Meetings: Set up consultations with prospective customers. ✅ Deliver Virtual Presentations: Showcase tailored insurance solutions via cutting-edge video platforms. ✅ Close Deals & Drive Sales: Convert leads into clients and maximize earning potential. ✅ Guide Applications: Assist clients in securing their coverage with ease. ✅ Monitor Performance: Track key metrics and consistently exceed targets. ✅ Continuously Improve: Sharpen your skills with top-tier training. Why Sales Professionals Choose Us 🚀 Sky-High Earning Potential: 100% commission-based pay—your success drives your income. 📈 Unlimited Career Growth: No glass ceilings—advance as fast as you perform. 🕒 Flexibility & Work-Life Balance: Set your own schedule and work remotely. 💰 Weekly Pay & Residual Income: Earn ongoing commissions for long-term financial freedom. 🎓 World-Class Training: Get the tools and mentorship to become a top earner. ✈️ Luxury Travel Perks: Win all-expenses-paid trips to destinations like Paris & Tokyo. 🛡 Comprehensive Benefits: Access a robust benefits package after 90 days. Who Thrives Here 🔹 Sales professionals who love closing deals and exceeding goals 🔹 High-energy individuals who bring enthusiasm and confidence 🔹 Self-motivated go-getters who take control of their success 🔹 Strong communicators with a customer-first mindset Minimum Requirements: ✔ Sales or Customer Service Experience: Preferred but not required. ✔ Exceptional Communication Skills: Clear, persuasive, and engaging. ✔ Tech-Savvy: Must have a reliable computer and secure Wi-Fi. ✔ 18+ with a High School Diploma (Higher education is a plus). ✔ Clean Background Check. Ready to Make Your Breakthrough? 🚀 Apply Today and Start Earning What You’re Worth!

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  • Lusoft DCX
    Customer Service Support (Remote)
    Customer Service Support (Remote)
    hace 2 meses
    $30–$35 por hora
    Jornada parcial
    Manhattan, New York

    Luxoft Technologies partners with fast-growing companies to deliver operational excellence through a modern outsourcing platform. As a Customer Service Agent , you'll be part of a high-performing remote team, providing support on behalf of our clients—beginning with one and potentially expanding into industries such as logistics, healthcare, software, and more. Key Responsibilities: Manage customer support tasks, with a primary focus on outbound phone calls (e.g., verifying insurance benefits) Respond to inquiries via email and messaging platforms , based on client needs Participate in paid training to ensure a smooth onboarding experience Work under the guidance of a supervisor or coach , following structured schedules (typically in U.S. Eastern or Pacific time zones) Monitor performance using both quantitative metrics (e.g., handle time) and qualitative standards (e.g., clarity and professionalism) Qualifications: Previous experience in customer service roles Must be a U.S. resident Strong, clear, and personable telephone communication skills Availability to work during U.S. business hours Benefits: Paid Time Off (PTO) Healthcare coverage Opportunities for performance-based advancement This is a great opportunity for individuals seeking a remote role with growth potential in a fast-paced, mission-driven company.

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  • Scott Group Studio
    Customer Service Representative Remote
    Customer Service Representative Remote
    hace 2 meses
    $18–$25 por hora
    Jornada completa
    Manhattan, New York

    We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of Scott Group Studio Key Responsibilities Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms. Provide information regarding company services, project updates, and general support inquiries. Assist clients and vendors in navigating company processes, documentation, and service requests. Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently. Track, log, and follow up on customer requests in line with company service standards. Qualifications High school diploma or equivalent required; Bachelor’s degree preferred. 2+ years of customer service experience, Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus). Ability to multitask, prioritize, and work independently in a fast-paced remote environment. Excellent problem-solving and organizational skills. A professional, client-focused attitude with the ability to handle sensitive information discreetly. What We Offer Competitive compensation and benefits package. Remote work flexibility with opportunities for professional growth. Training and development programs to enhance skills and career advancement. The opportunity to be part of a global leader in engineering and construction projects. Company Details For 55 years, Scott Group Studio has been a maker of beautiful carpets and rugs for the world’s most discerning designers and architects. A resolute dedication to excellence sets us apart, from our commitment to using the finest materials to developing innovative techniques that honor our legacy while embracing the future. Our unique approach blends exceptional craftsmanship with modern technology, ensuring each piece is a work of art. Welcome to a tradition of excellence.

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  • 2EmptyChairs Coaching and Advocacy Services
    Sales Professional
    Sales Professional
    hace 1 mes
    Jornada completa
    Park Slope, Brooklyn

    Sales Professional 📍 Location: Remote/Hybrid NYC metro area preferred but willing to consider applicants from other locations 💼 Employment Type: Independent Contractor / Commission-Based About Us 2EmptyChairs Coaching & Advocacy Services was founded with a mission to promote inclusivity, empathy, and understanding in customer experiences. We provide coaching, advocacy, and tailored programs that help businesses create accessible, inclusive, and supportive spaces for all individuals. We are growing quickly and are seeking an experienced High Ticket Sales Professional to join our team. If you have a proven record of success selling $5k–$50k services, thrive in consultative sales conversations, and are passionate about connecting clients with transformational solutions, we want to hear from you. What You’ll Do Manage the full sales cycle from warm lead to close. Conduct discovery calls to understand client needs and match them with the right program. Confidently present the value and ROI of our coaching and advocacy services. Consistently follow up, track leads, and close sales against weekly/monthly goals. Collaborate with leadership to improve sales processes and client experience. What We’re Looking For 3+ years of experience in high ticket sales ($5k+ services). A history of exceeding sales goals in coaching, consulting, or professional services. Strong communication and relationship-building skills. Self-motivated, independent, and disciplined in managing your pipeline. Comfortable with CRM/sales tracking tools and remote communication platforms. Compensation Competitive commission-only structure with uncapped earning potential. Performance bonuses and long-term growth opportunities. This role begins as commission-based, with the opportunity to transition into a permanent position as the company grows. Why Join Us Be part of a purpose-driven organization making a measurable impact in inclusivity and advocacy. Remote work with flexible scheduling. Represent services that create lasting change for businesses and individuals. * Don't meet all the requirements exactly? That's ok! Apply anyway and show us why you are the perfect fit for us!* How to Apply Submit resume and cover letter Bonus: In your cover letter, share a meaningful life experience or a time you overcame a challenge that shaped your resilience and drive toward your goals. UPDATE: INTERVIEWS WILL START AT THE BEGINNING OF OCTOBER!

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