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Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Senior Manager Client Services Ops, East-Majors oversees a team of Account Managers, Team Leads, and Managers, providing guidance and support as needed. The Senior Manager plays a critical role in leading and directing teams to ensure exceptional customer service delivery and retention of our clients. The role will work collaboratively with leaders within the department and across the organization. This role is not only dedicated to our commitment to servicing our clients, but also growing our team leads and managers within the service organization. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Managing, the execution of strategic initiatives to achieve expected goals and meet committed service level agreements., • Building a culture of engagement and accountability. Responsible for personnel staffing, morale, measurement, decreasing turnover and employee development., • Responsible for development and accountability of Key Performance Indicators and reporting the KPIs to senior management., • Responsible for evaluating processes involving internal and external partners and collaborating with those partners to improve them., • Ensuring effective communication between Account Managers and all internal and external partners both verbally and in writing. Provide necessary coaching when necessary., • Leading the team to achieve customer service and financial targets while being accountable to the approved fiscal budget., • Key examples include customer retention, employee retention, and customer satisfaction. Education and Experience • Preferred bachelor’s degree or 7-10 years of relevant experience., • 5+ years in an operational management role in a high-volume environment., • Proven success of management concepts and practices including supervising and motivating employees, performance management and employee development/training., • Experience developing, implementing and managing control/auditing processes via a recognized process improvement methodology, (such as Lean Six Sigma), is required., • Experience managing employees working on both task oriented and project driven tasks a strong plus., • Experience managing tasks in a matrix project management environment is a strong plus., • Experience developing and driving adoption of cross departmental processes preferred., • Experience collecting data and driving development priorities using a data focused approach is a plus., • Experience working with payroll and/or HR data a huge plus!, • Extensive experience with a multi-customer product required., • Demonstrated use of a Process Improvement methodology is required., • Strong communication skills with external parties required. Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $98,000 – $140,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships. Responsibilities • Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners., • Team Player – The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment. Expectations • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience., • Optimizing Products – Being the product expert while being current on product releases and mandatory training. Education and Experience Required • Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles, • Experience in customer service or previous client interfacing role, • Strong computer skills, including Microsoft Office with proficiency in Excel, • Strong written communication skills for business correspondence, • Strong team player with attention to detail, • Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making Preferred • Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME), • Experience in payroll and/or call center environment, • CPP, FPC, APA, and/or SHRM-CP certified, • Self-starter with the ability to handle multiple projects at once Physical Requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $25 - $29/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionCompany Description Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments (Xplor Pay), and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments. And when you become part of our Xplor Pay Direct Sales team, you also become part of the personal connection that strengthens the relationship people have with Xplor products. Job Description Are you a go-getter who thrives on freedom, flexibility, and unlimited income potential? We’re looking for motivated, self-driven sales professionals to join our growing Xplor Pay Direct Sales team in the payment solutions industry. This is a 100% commission-based opportunity with residual income, perfect for those who want to be in control of their time and income. What You’ll Do: • Go door-to-door or visit local businesses to offer payment processing solutions, • Educate business owners on how to save money and streamline transactions, • Close deals and earn activation bonus and monthly commissions + long-term residuals, • Work independently with full support and training What You Get: • Uncapped commission – top reps earn $100K+ annually, • Residual income – get paid monthly on your active accounts, • Flexible schedule – be your own boss, • Sales training and mentorship provided, • Activation bonuses paid weekly and residuals paid monthly, • Presidents Club Incentive Trip and Annual Sales Conference, • W2 Status, Health benefits and 401K You Are: • A natural communicator and closer, • Comfortable with face-to-face selling, • Resilient, self-motivated, and goal-oriented, • Experienced in sales (door-to-door, merchant services, or similar preferred) Compensation for Xplor Pay Direct Sales position offers health benefits, 401K match and is a commission-only residual model with a portfolio ownership component. Qualifications We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do. Required qualifications for this role: • Minimum 2 years of business-to-business (B2B), outside sales experience (preferred), • Previous Merchant services or payment processing sales experience would be a big plus, • Strong consultative selling skills with the ability to translate technical payment concepts into clear business value, • Valid current driver’s license and auto insurance, • Be able to work well independently and as part of a team, • Possess the ability to self-source leads through a combination of prospecting, cold-calling, and networking with a true hunter mentality, • You align with our core values, and you are simply a good human Location: You can work fully remote in this position, provided you have eligible working rights, and are able to be in the field of your team region. Additional Information What does it mean to work for Xplor? Our five core values guide us from how we hire and recognize our team members to how we interact with our customers day to day: • Find a better way, • Do the right thing, • Say it straight, • Win together, • Own the outcome If these values sound like you, and describe people you want to work with, you will thrive at Xplor. As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed. Ready to apply? To start your application, please submit your resume, and we will be in touch as soon as we can. Please include the word "moonshot" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad. More about us More than 130,000 businesses in 72+ countries rely on Xplor to run their day and get paid, processing over $47 billion in payments annually. Our connected ecosystem helps operators spend less time managing complexity and more time delivering the experiences that matter most. Xplor is backed by world-class investors Advent International, Battery Ventures, and Silver Lake. Good to know To be considered for employment, you must be legally authorized to work in the country you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time. We kindly ask you to apply through our careers portal or external job boards only. Please don't send your application via email. To learn more about us and our products, please visit xplor.com/careers/. We also invite you to check out our Candidate FAQs for more information about our recruitment process xplor.com/recruitment-faqs/. EEO and Artificial Intelligence We believe in transparent hiring. We use an applicant tracking system that includes artificial intelligence-enabled features to assist with the screening and assessment of job applications, such as candidate scoring or ranking. These tools support our recruitment process, but all hiring decisions are made by our recruitment team following human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here. Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. Applications are encouraged from all sectors of the community. All Information will be kept confidential according to EEO guidelines. Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Xplor will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us via talent@xplortechnologies.com. We make it a priority to respond to every applicant.

Job Description Location: Rochester, NY Summary: We are seeking an experienced and innovative manager in the Optics and Photonics space to guide QED’s Applications Engineering team. This leadership role requires strong skills in team management, mentoring, customer support, sales and product development. The successful candidate will collaborate closely with cross-functional teams—including Sales, Customer Support, R&D, Quality, and Manufacturing—to ensure our customers are extracting as much value as possible from our products and that our products are meeting the needs of today’s – and tomorrow’s – customers. At QED, Applications Engineers are the “expert users” of QED’s polishing and metrology products. They are customer-facing, but also support internal development initiatives. They act as process engineers, teachers, and salespeople as they perform their various job functions. Their main activities can be separated into 3 main responsibilities: • Provide process support for existing customers (including polishing/metrology validations during installation, basic & advanced training, process optimization and process troubleshooting), • Provide Sales & Marketing with technical support (including tech support during customer meetings, capability analyses, product demonstrations, trade show support, and marketing material support), • Provide R&D and Engineering with VOC input for new product developments (including defining customer requirements, testing support for new developments, and design review support) Based in Rochester, New York, QED Technologies is a leading capital equipment manufacturer serving the global precision optics industry. Our innovative solutions enable the production of high-quality optical components with superior accuracy. We are committed to driving future growth through innovation, excellence, and customer satisfaction. Essential Duties and Responsibilities: • Team Leadership & Mentorship, • Lead and manage a global team of 6-10 applications engineers and interns from varied backgrounds, providing guidance, coaching, and performance feedback., • Foster a collaborative and innovative team environment, encouraging open communication and knowledge sharing., • Set priorities and schedule activities that span Sales, Customer Support, Manufacturing and R&D, in a dynamic organization, often with competing demands., • Develop/maintain departmental training and process documentation to ensure consistency and quality as new engineers are onboarded., • Customer Experience Center (CEC) Management, • Oversee the operation of QED’s demonstration and training center. This area is where Applications Engineers perform product demonstrations, and training sessions for our products. Ensure room/equipment is maintained in a clean and organized condition, compliant with all of QED’s SH&E guidelines, so as to create an efficient work area that is suitable to “show off” to visiting customers at all times., • Support/schedule machine time for Manufacturing & R&D activities. The CEC is a shared space that other groups use when they need to use or test equipment on our products., • Technical Sales & Marketing Support, • Work closely with the Sales team and potential customers - either directly, or through the team – to provide the necessary technical information they need to close opportunities. This can be through product demonstrations, capability analyses, customer meetings or trade shows., • Customer Demonstration Process Management: Ensure the team provides effective and efficient customer demonstrations, starting from gathering clear goals and requirements from the customer through defining the demonstration plan to maintain the equipment in top-notch condition to effective report writing and customer communication., • Support technical content creation (e.g. white papers, case studies, social media posts, YouTube videos) for the QED’s marketing initiatives., • Publish/present technical papers – either directly, or through the team – at trade shows or conferences to highlight new capabilities of our technology., • Customer Support, • Work closely with our customers – either directly, or through the team – to provide the necessary technical information they need to most effectively utilize the products we sell them. This can be through remote support or onsite support, and come in the form of basic training, advanced training, process optimization, new process development initiatives., • Work closely with Customer Service Manager to ensure all customer requests are getting tracked and closed in a timely manner., • Machine Order Process Support, • Work closely with Sales, Operations and Customer Support to ensure new machine orders are managed properly, from acceptance test definition at order time through installation scheduling and final customer training and machine acceptance., • Engineering & Operations Support, • Provide team member support to various R&D, NPD and CI projects in order bring the Voice of Customer feedback they gain and collect as they work with customers to the product development and qualification initiatives of our company., • Balance the often competing demands of manufacturing, product development, customer support and sales, based on the needs of the business., • Cultivate New Business Opportunities, • Identify and explore new applications and/or markets for QED’s technology, through process development initiatives in the CEC. Work with R&D as necessary to push new developments in fluid, software, or hardware. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Education and/or Experience, • Minimum B.S. in Optical Engineering (or a closely related field of study) with 7+ years of relevant industry experience (MS or PhD preferred)., • Experience in the Precision Optics industry, Photonics industry, Semiconductor manufacturing industry, or other precision manufacturing industries., • Other Skills and Abilities, • Proven experience in managing projects, teams and individuals, • Proven experience in mentoring junior engineers., • Strong leadership, communication, and presentation skills for global audiences., • Ability to manage multiple priorities and drive results in a fast-paced environment, • Technical Excellence, • Drive the team to develop a deep understanding of our technologies do that they understand the “why’s” not just the “what’s” of our products so that they can respond to our customer’s process challenges quickly and effectively, • Cultivate a “measure twice, cut once” mentality so that customer demonstrations and other activities are done right the first time, • Set high standards for performance and communications (e.g. customer reports). Lead by example. Work Location The primary work location for this position is QED’s main headquarters, 1040 University Avenue, Rochester, NY 14607. Employee may be permitted to work from home for some tasks, at the discretion of the employee’s manager. Applicants must reside within commuting distance of our Rochester, NY location. Relocation will not be provided for this role. Travel Domestically and internationally (~10-15%), may be required in order to perform the essential functions of this position. All candidates must possess a current US passport and not have restrictions regarding travel. QED Technologies is an equal opportunity employer. We value diversity. However, due to our ITAR status, we are unable to provide visa sponsorship at this time. Therefore, all applicants must be permanently authorized to work in the United States and will not require visa sponsorship now or in the future. The salary offered will be determined based on comparing the selected candidate's education, experience and special skills as compared with the curretn QED employee population to ensure internal compensaiton equity.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! Hybrid: This role follows a hybrid schedule, requiring three days in the office at our Rochester, NY location and two days remote per week. The in-office days are subject to business needs. Candidates must be able to commute to the office as required. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary.? Position Overview Program management responsibilities include the coordination and completion of programs on time within budget and within scope. Activity and resource planning, organizing and motivating a program team, controlling time management, cost estimating and developing the budget, ensuring customer satisfaction, analyzing and managing risk, monitoring progress and managing reports and necessary documentation are all key parts to being a successful program manager. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Independently gathers cross-functional feedback or external data-driven feedback (from potential buyers, existing customers, sales or studying the market/competition) on deliverables to ensure highest quality deliverables., • Generally produces deliverables that do not require significant iteration from leadership (defined as more than 3 rounds of revisions from direct leader), • Independently builds objectives and full year plan with KPIs, gets alignment from Directors/Sr. Directors across Marketing, • Ability to present up to Director/Sr. Director within Marketing so that: everyone in the room is clear on the meeting objective, current state, options considered, recommendation and rationale, • Communicates obstacles and recommended solutions to adjust plans to achieve objectives, • Ability to define a project scope and lead cross-functional marketing project team, • Facilitates the definition of program scope, goals and deliverables for specific programs, as assigned., • Develops detailed project plans and manages all processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints., • Responsible for coordinating complex initiatives from initiation to successful completion., • Develops, tracks and maintains program plans and program deliverables and communicates program milestones and progress., • Assists the department managers in creating documentation, plans, etc. and maintains that documentation on an ongoing basis., • Coordinates program meetings with internal and cross-functional teams, generates meeting materials and produces post-meeting deliverables., • Effectively work with the teams to identify/mitigate program risks and participates in the creation of risk contingency plans., • Plans and sets goals and milestones with the team and clearly defines requirements and develops targets accordingly., • Detects, tracks and solves program issues effectively., • Recognizes areas for internal improvement and works with teams to develop plans for implementing them., • Collaborate across all business units to control resource requests while aligning to budgets and program plans, • Solicits stakeholder feedback and benchmarks best practices to identify opportunities for improvement., • Identifies key metrics to help prioritize and monitor critical activities, ensuring consistent and effective tracking and reporting of progress., • Effectively collaborates (provides and invites thoughts, ideas, opinions on how we can create something better) cross-functionally within Marketing and the enterprise., • Leverages data to generate organization and people insights, which in turn influence areas of focus and strengthen decision-making, • Uses best practices and knowledge of internal or external business issues to make recommendations and implement improvements to products, services or processes in own functional area., • Provides regular updates of the progress and status of specific programs, • Recommends improvements and troubleshoots all implementation issues., • Programs may vary in number, size and complexity., • Drives initiatives in support of department and organizational goals., • Demonstrates a commitment to Paylocity Core Values, • Maintains on-going documentation on program status and monitors progress towards completion while adjusting resources and plan accordingly to meet program requirements, • Develops goals and drives prioritization of projects, • Recognizes and solicits diverse perspectives (across orgs, regions), • Shows up in cross team and department meetings with value add on activation and execution as it relates to their functional area., • Can initiate and/or lead cross functional projects - delivering complex, large scope projects across organization and geography, • Managing resourcing for functional area, including forecasting, spend management, and adjustments to optimize ROI, • Carries a business metric that elevates to Marketing department level, • Allocates team resources to projects/campaigns with the highest ROI for driving growth, • Communicate team progress and results across organizations and influences leadership (within function), • Partners with product/sales/etc. to identify and execute projects and campaigns that will directly contribute to Paylocity's growth, • Exercises analytical skills, knowledge, and experience to make informed decisions and solve problems. Escalates decision making at an appropriate level., • Supports and promotes change, appreciates risk-taking, and encourages alternative approaches., • Can lead cross functional team/external agencies to execute to plan and hold accountable to their goals and timelines, • Communicates to leadership the performance KPIs and overall weekly / monthly status of goals/budgets and communicates obstacles and recommended solutions to adjust plans to achieve objectives, • Asserts own ideas effectively, and gains support and commitment from others that result in action., • Identifies what is most important and impactful and knows when to say no., • Uses knowledge to ensure internal/external customer satisfaction., • Regular interaction with clients/prospects/partners to better understand their needs, • Stays current with competitive products/campaigns/messaging in order to ensure that, • Paylocity stays ahead in best serving customers in the industry, • Demonstrates confidence when articulating a point of view based on data, experience, and knowledge. Education and Experience • Bachelor’s degree and a minimum of 5-7 years of practical program management experience, or equivalent combination of education and experience, • Proficient in Microsoft Office Suite including Outlook, Word, PowerPoint and Excel, • Experience working with large teams on programs that are deadline-driven, • Experience mentoring and/or developing others., • Highly organized and able to multi-task, • Exceptional communication skills, • Strong leadership skills – must be able to work confidently and effectively with multiple departments and levels within the company, • Excellent presentation and customer service skills, • Strong technical aptitude to quickly learn new technologies/internal software systems and identify user applications, • Experience within a customer service focused organization, • Experience working in a fast-paced environment a strong asset, • Physical requirements, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $80,000 - $118,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! Hybrid: This role follows a hybrid schedule (post training), requiring three days in the office at our Pittsford, NY location and two days remote per week. The in-office days are subject to business needs. Candidates must be able to commute to the office as required.? The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. The Executive Account Manager provides telephone, email, and potentially on-site support to large revenue clients who contact Paylocity concerning payroll/HR practices, software operations, and other technical and non-technical issues. The Executive Account Manager works directly with other departments to ensure the client’s needs are being met. The Executive Account Manager will be developing business relationships with each of their clients. They will identify their clients’ business objectives and aligning Paylocity solutions to meet their objectives. The Executive Account Manager will represent Paylocity as the “face and voice: responsible for the experiences of Paylocity’s highest revenue and most complex clientele. Responsibilities: • Provide professional, ethical, knowledgeable, and reliable service to clients., • Develop and maintain strong relationships with an assigned portfolio of high revenue, complex clients by continuously striving to meet and exceed client expectations., • Apply critical thinking and problem-solving skills to research, troubleshoot, and walk clients through our products to solve the client’s request., • Conduct proactive meetings through conference calls and possibly onsite meetings to identify business needs and maintain high satisfaction levels of clients within the assigned portfolio., • This person must maintain expert-level knowledge of Paylocity products and partnerships to ensure each client is realizing the maximum benefit of our system., • Monitor and facilitate the resolution of open ITS(s) and participate in client conference calls with Client Relationship Managers when necessary., • Assist with special projects as assigned., • Work overtime as needed, especially during year-end., • Other duties as assigned. Requirements: • Bachelor’s degree or applicable client services/industry experience, • Minimum 3 years’ experience in a payroll service bureau, benefits center, or as a payroll/HR/benefits administrator required, • Prior experience in project management or problem-solving preferred, • Travel is required up to 25% across the US., • Experience in a help desk environment or software support highly desirable, • Computer skills, including Windows and MS Office programs required, • Customer service focused, • Strong communication and listening skills, • Strong problem-solving/analytical ability, • Strong mathematical aptitude, • Team orientation, • Time management, • Ability to manage change, • Dependability, • Attention to detail, • CPP highly preferred Preferred Skills: • Self-starter with the ability to handle multiple projects at once, • Excellent writing skills for business communications, • Strong interpersonal skills to be able to communicate effectively to a multitude of personalities and work across the organization to get issues resolved, • Ability to work cross-functionally and build and maintain strong internal partnerships, • Able to identify the strengths and weaknesses of solutions or approaches to problems, • Able to deliver accurate information within required deadlines Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $43,059 - $85,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY. location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Retirement Services Account Manager provides Tier 1 support to plan sponsors regarding retirement plan operations. The Account Manager assists with recordkeeping functions, payroll integration, compliance testing, and general plan administration inquiries. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Respond to client inquiries related to retirement plan transactions, payroll feeds, and compliance testing., • Troubleshoot issues relating to data transmission or payroll connectivity, identifying patterns, and proposing solutions., • Provide basic guidance and clear answers on plan features, contribution limits, and operational procedures., • Escalate complex issues to support external partners as needed., • Maintain accurate documentation of client interactions and resolutions., • Support annual testing and reporting cycles by coordinating data collection and validation., • Follow established processes and scripts to ensure consistent, compliant support delivery. Education and Experience • Bachelor’s degree required, • Minimum of 1 year of experience in customer service or client interfacing role, preferably in retirement or financial service, • Proficiency in Microsoft Office, • Strong interpersonal verbal and written communication skills with the ability to explain processes and instructions clearly., • Ability to manage a high volume of inbound inquiries while prioritizing tasks effectively., • Dependability in meeting service-level expectations and turnaround times., • Strong attention to detail and problem-solving skills. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $ 41,000 - $ 58,500/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionJob Title: Buyer Job Description Oversee the upstream supply chain to deliver excellent customer service and operational excellence by managing effective material and information flow from suppliers to the point of use. This role requires full ownership for exceptional supplier on-time delivery, while maximizing process efficiencies and reducing inventory levels. Responsibilities • Parameterize raw material and purchase part SKU, ensuring alignment with business requirements., • Manage supplier master data within the ERP system and handle escalations regarding supplier agreements., • Utilize inventory tools and techniques to ensure optimal inventory availability, including right-sizing for raw materials and purchased goods in transit., • Measure and report supply base performance for on-time delivery, lead time, and order quantity., • Build and maintain collaborative relationships with suppliers to achieve supply chain requirements., • Act as the first level of escalation for shortages and expedite resolution while implementing performance improvement projects with suppliers., • Manage product portfolio, lifecycle, and NPI process with suppliers to minimize supply disruptions and obsolete inventory., • Develop the supply base using lean methodology to ensure processes and systems meet operational excellence standards., • Support center-led sourcing team with supplier development activities.Essential Skills, • Experience in purchasing, inventory management, and supplier management., • Proficiency in ERP systems., • Skills in process improvement and lean methodology., • Experience with NPI (new product introductions) and negotiation skills., • Capability in managing 20-50 purchase orders per week.Additional Skills & Qualifications, • 2-3 years of experience in supply chain or procurement., • Preferred experience in the manufacturing supply chain., • Some type of ERP experience.Work Environment The role is based onsite at the Rochester plant with a hybrid setup (3 days in-office, 2 remote with alternating days). It offers flexible start times (6 AM - 8:30 AM) but requires flexibility for international supplier interactions, comprising 75% international work. The role operates under the supervision of the Supply Chain Manager, who oversees a team of buyers and production planners. Buyers specialize by commodity/SKUs, managing specific suppliers and components across three product lines. Job Type & Location This is a Contract to Hire position based out of Rochester, NY. Pay and Benefits The pay range for this position is $30.00 - $36.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Rochester,NY. Application Deadline This position is anticipated to close on Jun 13, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job DescriptionThe ALS Association is the largest ALS organization in the world. The ALS Association funds global research collaborations, assists people with ALS and their families through its nationwide network of care and certified clinical care centers, and advocates for better public policies for people with ALS. The mission of the ALS Association is to make ALS livable and cure it. For more information about the ALS Association, visit our website at www.als.org POSITION SUMMARY: The Care Services Manager is responsible for developing professional and community relationships that will enable the Association to provide care and support to those living with ALS. As the Care Services Manager you will be responsible for the management of care services program which may include but not limited to ensuring the uniform delivery of high quality, consistent services for individuals with ALS and their families and/or supervising of care services staff within an assigned territory area. The Care Services Manager will also facilitate education, information, benefits, and clinical resource navigation assistance to persons diagnosed with ALS and caregivers. DUTIES AND RESPONSIBILITIES: • Receive referrals and obtain all necessary patient, medical, demographic information, and documents from referral sources via various communication methods to establish and coordinate a plan of care., • Conduct specialized care consultations and needs assessment for people living with ALS caregivers, and families in a variety of settings including virtual visits, by phone/email, in clinic, at support groups and at home visits, when appropriate., • Actively manage a portfolio of patients, assuring patient and caregiver needs are met within the capabilities of The Association., • Provide information on services and resources and printed/electronic educational materials available to persons with ALS and their families., • Coordinate referrals to ALS Association programs as well as healthcare providers and community agencies., • Facilitate resource support group meetings, engage participants, and schedule speakers as appropriate to meet the needs of the group., • Work with the Managing Director Care Services/Care Services Director, and care services staff, to manage relationships with each multidisciplinary clinic and maintain strong communication with clinic staff., • Collaborate with the Managing Director Care Services/Care Services Director to evaluate care services programs for effectiveness and desired outcomes., • Ensure database is used consistently within territory and established standard operating procedures are followed within territory., • Ensure reports, including statistical, outcome, and other metrics are accurate and timely, • Offer recommendations concerning current or future programs., • Work with Managing Director Care Services/Care Services Director to establish strategic community and professional partnerships and collaborations., • Work with Managing Director Care Services/ Care Services Director to identify and resolve operational and service barriers within the territory., • Assist Managing Director Care Services/Care Services Director as assigned., • Ability to travel as required or requested., • Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: This position does not currently have supervisory responsibilities. However, it is possible that supervisory responsibilities may be added based on the needs of the role and the Association. When supervisory responsibilities are assigned, the requirements are as follow: • As required/requested supervises remote and office-based care services staff in the delivery of programs and services to individuals impacted by ALS and their families., • As required/requested work with the Managing Director Care Services/Care Services Director to recruit, coach, mentor, train, and perform annual performance reviews of care services personnel., • As applicable conducts regular 1:1 meeting with assigned care services staff QUALIFICATIONS: • Bachelor’s Degree in social work, health administration, public health, nursing, or a related area required, Master’s preferred., • Minimum of 3-5 years of related professional experience, including direct care, case management and leadership or management experience., • Demonstrated ability to utilize management skills such as problem-solving, solid reasoning, critical thinking, budget/program planning, performance improvement, organizational planning, implementing, and monitoring performance standards., • Knowledge of ALS is a plus, but not required., • Experience with progressive neurodegenerative disease., • Knowledge of Medicare, Medicaid, patient assessments skills, planning and case management preferred., • Skilled communicator, with superior interpersonal, verbal, and written skills., • Able to handle confidential information and maintain high confidentiality., • Excellent organization skills and attention to detail., • Display strong work ethic, personal integrity, empathy., • Proficiency in Microsoft Office Suite. Salesforce and database experience a plus., • Ability to work independently with little supervision; must be a self-starter., • Ability to manage multiple projects simultaneously., • Excellent customer service skills., • Ability to drive locally and travel nationally on Association business is required., • Ability to work occasional evenings and/or weekends for Association business and events.PAY TRANSPARENCY: The ALS Association’s pay range for this position begins at the New York State minimum salary of $62,353.20 annually. The ALS Association has compensation ranges for various work locations throughout the United States, allowing us to compensate employees competitively and consistently in diverse geographic markets. The above-listed listed range shows prospective compensation for this role; the appropriate range will be established by what is eventually determined to be the candidate's primary work location. Various factors, including the complexity and significance of the role, job duties/requirements, relevant experience and abilities, and primary work location, determine individual compensation. Compensation ranges are evaluated and typically adjusted on a regular basis. Offers are made within the compensation range that is in effect at the time of the job offer. The Association may, at its discretion, offer merit-based increases tied to individual performance. The benefits listed may differ depending on employment status with the Association. Healthcare benefits, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, well-being benefits, paid time off and several paid holidays are available to Association employees, among other benefits. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. The ALS Association endeavors to make www.als.org accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email onlineaccommodations@alsa-national.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. The ALS Association highly encourages their employees to be fully vaccinated, as considered per the CDC guidelines, with the COVID-19 vaccination. Requirements to have or obtain a COVID-19 vaccination may be applicable by state, local, and other federal orders or applicable lawful requirements by third-party clinics, vendors, or events attended on ALS Association business. If applicable, proof of vaccination will be required, unless approved for a legally required exemption by The ALS Association. Powered by JazzHR 8s34cwZEXf

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Pittsford, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Senior Manager Client Services Ops - Enterprise oversees Manager-led teams of Account Managers, providing development & support, as well as Client Project Managers (CPM’s), who drive and execute strategic support for our clients. The Senior Manager plays a critical role in leading and directing teams to ensure exceptional customer service delivery and retention of our clients. The role will work collaboratively with leaders within the department and across the organization to drive consistent, quality service delivery, as well as strategic initiatives centered around client satisfaction and retention, process improvement and operational excellence. This role is not only dedicated to our commitment to servicing our clients but also developing our leaders within the service organization. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Managing, the execution of strategic initiatives to achieve expected goals and meet committed service level agreements., • Building a culture of engagement and accountability. Responsible for personnel staffing, morale, measurement, decreasing turnover and employee development., • Responsible for development and accountability of Key Performance Indicators and reporting the KPIs to senior management., • Responsible for evaluating processes involving internal and external partners and collaborating with those partners to improve them., • Ensuring effective communication between Account Managers and all internal and external partners both verbally and in writing. Provide necessary coaching when necessary., • Leading the team to achieve customer service and financial targets while being accountable to the approved fiscal budget., • Key examples include customer retention, employee retention, and customer satisfaction. Education and Experience • Bachelor’s degree required, • 5+ years in an operational management role in a high-volume environment., • Proven success of management concepts and practices including supervising and motivating employees, performance management and employee development/training., • Experience developing, implementing and managing control/auditing processes via a recognized process improvement methodology, (such as Lean Six Sigma), is required., • Experience managing employees working on both task oriented and project driven tasks a strong plus., • Experience managing tasks in a matrix project management environment is a strong plus., • Experience developing and driving adoption of cross departmental processes preferred., • Experience collecting data and driving development priorities using a data focused approach is a plus., • Experience working with payroll and/or HR data a huge plus!, • Extensive experience with a multi-customer product required., • Demonstrated use of a Process Improvement methodology is required., • Strong communication skills with external parties required. Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $98,000 – $140,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environment Qualities We Value • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not required Qualifications • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North America Responsibilities • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

Job DescriptionThis full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer: • Remote, work from home career., • Average first-year earnings of $69K commission + bonuses., • Life-long residual income through renewals., • Unionized position with stock options., • Excellent benefits package - medical, dental, and prescription coverage., • Exceptional training with experienced managers., • High-quality leads provided: no calling family or friends., • Flexible hours: this is a fulltime career, but you can choose when you work., • Opportunities for advancement and recognition as we promote from within., • Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support. Qualities We Value: • Willingness to learn and be coached as we provide comprehensive training., • Outgoing and Friendly Personality: a positive and approachable demeanor., • A strong desire to help others: provide valuable advice and services., • Effective Communication Skills: your ability to connect with others is crucial., • Sales or customer service experience is advantageous but not mandatory. Your Qualifications: • Laptop or computer with camera is required., • Possession of, or willingness to obtain an LLQP license., • Basic computer literacy is essential., • Primary residence in Canada or USA: you must reside in North America to be eligible. Your Job Responsibilities: • Contact the leads we provide to schedule virtual meetings with clients., • Present benefit programs to enroll new clients and cultivate relationships with them., • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.]]>

Job DescriptionRemote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environmentQualities We Value, • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not requiredQualifications, • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North AmericaResponsibilities, • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

Job DescriptionThis full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer: • Remote, work from home career., • Average first-year earnings of $69K commission + bonuses., • Life-long residual income through renewals., • Unionized position with stock options., • Excellent benefits package - medical, dental, and prescription coverage., • Exceptional training with experienced managers., • High-quality leads provided: no calling family or friends., • Flexible hours: this is a fulltime career, but you can choose when you work., • Opportunities for advancement and recognition as we promote from within., • Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support. Qualities We Value: • Willingness to learn and be coached as we provide comprehensive training., • Outgoing and Friendly Personality: a positive and approachable demeanor., • A strong desire to help others: provide valuable advice and services., • Effective Communication Skills: your ability to connect with others is crucial., • Sales or customer service experience is advantageous but not mandatory. Your Qualifications: • Laptop or computer with camera is required., • Possession of, or willingness to obtain an LLQP license., • Basic computer literacy is essential., • Primary residence in Canada or USA: you must reside in North America to be eligible. Your Job Responsibilities: • Contact the leads we provide to schedule virtual meetings with clients., • Present benefit programs to enroll new clients and cultivate relationships with them., • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.]]>

Job Description FULLY REMOTE ROLE!!! We are seeking a dynamic and experienced Professional Liability Insurance Account Manager. The successful candidate will be responsible for managing a portfolio of Professional Liability (Management Liability) insurance accounts: D&O, E&O, EPLI, Cyber, etc., providing exceptional service to clients, and ensuring their insurance needs are met with tailored solutions. Responsibilities: • Serve as the primary point of contact for a portfolio of professional liability insurance clients, • Analyze client insurance programs and recommend appropriate coverage enhancements or adjustments, • Identify new market opportunities and develop strategies to expand our customer base, • Build and maintain strong relationships with key clients, ensuring their needs are met, • Prepare and present insurance proposals and renewals to clients, • Process policy endorsements, certificates of insurance, and other administrative tasks accurately and efficiently, • Stay updated on industry trends, regulatory changes, and development of new insurance products to identify potential business opportunities Qualifications & Experience: • Current property and casualty license, • 3 Years of experience preferred in professional & commercial insurance, • Background in account management, sales, and negotiation with a strong knowledge of commercial insurance products and coverages, • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues, • Detail-oriented with strong analytical and problem-solving abilities, • Organizational skills with the ability to prioritize tasks effectively

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective. Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. This position will focus on our Enterprise clients. Primary Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Develop strategies and initiatives to enhance and maintain client satisfaction and retention., • Lead and manage a team of Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk., • Facilitate continuous learning opportunities to expand the knowledge base of your staff., • Offer proactive development opportunities aligned with corporate goals and values., • Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization’s values., • Monitor team workload, ensuring appropriate balance of volume, priority, and client/account manager alignment., • Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one., • Generate creative solutions and innovative ideas to increase employee engagement and retention., • Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation., • Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances., • This job requires up to 25% travel for internal and/or client-facing meetings Education and Experience: • Bachelor’s degree required, • 2+ years of previous leadership experience in a customer service/customer relationship role, • Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs), • Experience with leading other leaders preferred, • Previous experience in HCM/Direct Payroll Industry, • Experience working with payroll, HCM, or HRIS software, • Excellent knowledge of MS Office, including MS Excel, • Strong interpersonal skills, • Physical requirements, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $74,600 - $115,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager assumes full responsibility for maintaining and enhancing client relationships. Location: Rochester, NY Compensation: $25.00/hour Reports To: Client Services Team Lead Schedule: In Office Monday - Friday, 9:00am - 6:00pm (EST) Primary Responsibilities • Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • Continued Learning – Dedicated to personal and professional growth, stay current by completing educational courses and assigned training within designated timeframes. Expectations • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Guidance – Provide clients with guidance on HR and Payroll best practices, software change management, and alignment with Paylocity products. Education and Experience Required • Bachelor’s degree, • Proficiency in Microsoft Office suite, • Strong written communication skills for business correspondence., • Strong team player with attention to detail, • Self-starter with the ability to handle multiple projects at once., • Essential skills: Analytical thinking, problem-solving, time management, communication, and decision-making. Preferred • CPP, FPC, APA, and/or SHRM-CP certified, • Experience in customer service or previous client interfacing role, • Experience in payroll and/or call center environment Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay rate for this position is $25/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionRemote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environmentQualities We Value, • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not requiredQualifications, • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North AmericaResponsibilities, • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

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