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At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. Zurich is currently seeking a Claims Professional to join our Environmental team in Zurich’s New York City offices. The Environmental Claims team is dedicated to helping our customers mitigate environmental losses involving toxic torts, class actions and construction claims. You will manage a claims caseload from assignment through resolution, with moderate direction from your team manager and Claims executives. At this level, you will provide technical services on claims of low to moderate exposure and complexity under environmental policies within specific limits of authority by following established protocols to ensure that claims are handled efficiently, while delivering a customer-centric claims service. Additional responsibilities include: • Analyze coverage and draft and issue clear, timely coverage determinations., • Investigate liability and damages exposure for claims, • Maintain accurate file documentation, reserves, and reporting in compliance with internal and regulatory standards., • Communicate effectively with insureds, brokers, and including notifying underwriters of claim issues and trends, • Draft case summary reports in connection with significant reserve increases, • Participate in mediations and negotiation of settlements, • Manage defense counsel and litigation strategies within established guidelines and budgetary restraints. Basic Qualifications: • Must obtain and maintain required adjuster license(s), • Knowledge of insurance regulations, markets and products, • Microsoft Office experience Preferred Qualifications: • Juris Doctor highly preferred**, • Effective verbal and written communication skills, • Strong analytical, critical thinking and problem-solving skills, • Strong multi-tasking and prioritization skills, • Experience collaborating in a team environment and building cross functional working relationships, • Proactively shares and promotes sharing of insights, • Ability to follow reserving process for indemnity and expense in analyzing the potential exposure of moderately complex claims, • Ability to determine the scope and exposure for moderately complex claims, • Ability to leverage trend and relationships to provide high-quality customer service, • Well-versed in identifying, understanding and explaining moderately complex financial and/or actuarial trends/concepts., • Ability to effectively communicate coverage determinations to customers/ clients/brokers, • Ability to direct counsel on an ongoing basis to guide the course of litigation and settlement strategies, • Understanding of environmental concepts and trends Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $74,900.00 - $122,800.00, with short-term incentive bonus eligibility set at 10%. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards ___.] Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®. Join us for a brighter future—for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): AM - New York Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-LC1 #LI-ASSOCIATE #LI-HYBRID

Job Description We are seeking a proactive and organized Recruitment Coordinator to support our hiring team. This role is strictly administrative and communicative – no sourcing or lead generation is required. Key Responsibilities • Candidate Engagement: Call pre-screened applicants to ensure they have received their welcome emails and understand the next steps., • Interview Logistics: Coordinate with our internal HR team to schedule interviews and manage calendar invites., • Data Integrity: Update our applicant tracking system (ATS) to ensure all candidate notes are current., • Reporting: Provide regular updates to the HR Manager regarding candidate status and any bottlenecks in the process., • Assist HR supervisors in the recruitment process: posting job openings online and coordinating candidate interviews. Position Details • Lead Flow: You will be working from a warm list of individuals who have already applied to our company., • Schedule: Part-time, • Location: 100% Remote. Requirements • A friendly, professional phone presence., • Highly organized with the ability to manage “moving parts” (scheduling across different time zones)., • Comfortable using Google Workspace (Docs/Sheets) and email., • Previous experience in customer service, admin, or HR is a plus, but not required.

Job Description THIS IS NOT A WORK FROM HOME OPPORTUNITY** The Control Center Specialist supports Daikin’s Remote Monitoring business by commissioning, monitoring, and troubleshooting connected HVAC systems to ensure optimal performance and customer satisfaction. This role provides technical expertise through remote, training, reporting, and stakeholder collaboration. The position also partners with internal teams to improve monitoring solutions, supports sales and service initiatives, and serves as a technical subject matter expert for remote monitoring technologies with a voice to further develop monitoring solutions. May include: • Perform onsite and/or remote monitoring commissioning, assist with Remote monitoring commissioning remotely or assist with Remote monitoring network configuration for jobsites. Advice on the setting up of control systems and the commissioning of products including refrigerant charging, addressing, operational data and field settings, • Maintain working relationship with customer stakeholders including, but not limited to- site owner, maintenance/service team etc., to provide complete satisfaction, • Perform Remote monitoring commissioning training for internal employees, and on-site for external sales partners, • Use project management and collaboration platforms such as Jira, Smartsheet, and Microsoft Teams to plan, track, and manage tasks, ensuring on-time delivery of services and reports., • Train backup resources in all aspects of Remote monitoring functionality and actions, • In conjunction with the Field Support Manager, provide information and conduct training sessions pertaining to proper VRV installation techniques, VRV commissioning, controls commissioning and troubleshooting of Daikin indoor units, outdoor units, controls and accessories., • Work with internal teams to learn of changes to equipment and assess their impact on the Remote monitoring business. At the same time provide voice-of -customer input to improve Remote monitoring functionality, • Provide prompt and courteous response to calls coming to Daikin North America’s Remote Monitoring Control Center (DCC). In response to system notifications, troubleshoot operation data from Remote monitoring and provide technical report to customer-within 2 hours of error malfunction and within 8 hours of prediction malfunction, • Create and review operation reports for Remote monitoring sites. Coordinate with internal Tech Service resource and/or with oversea partner to create and distribute periodic reports to the customers within 7 working days of the end of reporting term, • Visit critical jobsites and provide technical assistance. Collect and analyze system data from Daikin systems via Daikin’s proprietary Service Checker tool and provide solutions to customers, • Provide progress with Remote monitoring to management, • Maintain monthly contact with Remote monitoring site stakeholders to provide complete satisfaction., • Help with creating technical literature to promote Remote monitoring business. Participate in Remote monitoring Sales promotion activities as a Remote monitoring technical expert, • Perform additional duties and tasks as requested by manager or supervisor, demonstrating flexibility and responsiveness to evolving business needs., • Understanding the workings of Remote monitoring technology through internal resources and self-study Nature & Scope: • Applies advanced knowledge of job area typically obtained through advanced education and work experience, • Manages projects and processes while working independently and with limited supervision, • Coaches and reviews the work of lower-level professionals, • Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions Knowledge & Skills: • Universal Refrigerant Handling Certification required, • Ability to apply knowledge of refrigeration and air conditioning theory and structural layout., • Excellent communication skills and interpersonal skills to interact effectively with diverse client groups, • Demonstrated technical skills to explain product functionality to customers, • Ability to present technical seminars for customers in conjunction with sales engineers, • Proficient computer skills, such as Outlook, Word, Excel, and PowerPoint, • Must be able to travel on business or work beyond normal work hours as necessary, • Ability to apply good judgment, strong work ethic, and integrity on the job., • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), plus project management and CRM software such as Jira, Smartsheet, Salesforce, and Asana., • Ability to present technical seminars for customers in conjunction with sales engineers, using modern virtual platforms., • Data-driven mindset with ability to create dashboards, reports, and analytics summaries from multiple software sources. Experience: • 4+ years of HVAC industry experience preferred Education/Certification: • Bachelor’s Degree preferred OR • Associate's Degree or HVAC Certificate suggested People Management: No Physical Requirements / Work Environment: • Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Manager, Digital Tools and Remote Monitoring Salary Range$72,810.00 to $91,040.00 USD Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Summary If you are looking for a career with excellent earnings potential and sales opportunity - then look no further than Global Furniture Group, one of the largest manufacturers of workplace, education, healthcare + hospitality furniture in North America. Global Furniture Group has an immediate career opportunity for Territory Manager, A+D in theNew York City Area. This candidate will play a key role in influencing design specifications, driving demand generation, and representing the Global brand as a trusted resource to design professionals, project teams, and industry stakeholders across the assigned territory. Essential Duties and Responsibilities • Develop and sustain strong, loyal relationships with architects and, • Build and maintain strong relationships with key influencers, including architects, design firms, independent reps, dealers, and end users to increase sales efforts through specifications of our Global Office, Global Care, and Evolve systems product lines., • Develop and execute a strategic plan to increase Global's visibility, engagement, and product specification within the A+D community., • Actively promote Global's products, capabilities, and design solutions to architects, designers, and specifiers through presentations, Live demos, showroom tours, events, and project consultations., • Conduct ongoing product education, and training sessions for A+D professionals, ensuring understanding of Global's product offering, differentiators, and design resources., • Represent Global at industry trade shows, networking events, CEU presentations, and industry associations (e.g., IIDA, ASID, AIA, NEWH)., • Track project opportunities through CRM tools and work cross-functionally with sales and dealer teams to follow through on specifications., • Provide market feedback and competitive intelligence to product management and marketing teams., • Maintain an up-to-date knowledge of industry trends, emerging design needs, and evolving workplace strategies., • Collaborate with internal marketing and product development teams to support new product launches, campaigns, and initiatives within the territory., • Bachelor's degree in Business, Marketing, or a related field preferred. Equivalent combinations of education, experience, or military service will be considered., • Minimum of 3-5years of outside sales experience, preferably in dealer or distribution sales, furniture, building materials, or related industries., • Proven track record of meeting or exceeding sales targets., • Strong business acumen and ability to interpret and on business reporting., • Strong relationship-building, negotiation, and communication skills., • Ability to analyze territory potential, identify growth opportunities, and execute sales strategies., • Ability to sit and drive for extended periods., • Ability to walk and navigate customer sites, including offices, warehouses, rooftops, or construction areas as required., • Ability to stand for extended periods during meetings, presentations, and customer events., • Occasionally lift, carry, and transport product samples or marketing materials up to approximately 25 pounds., • Effective verbal communication, including presentations and negotiations., • Ability to plan daily activities, manage time independently, and prioritize tasks to achieve business objectives., • Self-motivated and able to work independently with minimal supervision., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); CRM experience preferred. The role is a mix of office, remote, showroom, and client-facing settings. Frequent travel within the assigned territory is required, with exposure to varying customer environments such as offices, showrooms, event places as well as occasional outside weather conditions. While performing the duties of this job, team members are regularly required to frequently travel within the assigned territory - more than 50% of time spent in the field including driving to client meetings or events. This role may occasionally require lifting or transporting product samples or materials up to 50 lbs. (e.g., product samples, display materials). Must be able to sit, stand, and move throughout showrooms, client spaces and event locations. WHO WE ARE Global Furniture Group is a leading North American Manufacturer of furniture solutions. Global offers a broad range of furniture products designed for the workplace, education, healthcare + hospitality markets, delivering exceptional value and quality to its network of dealers, designers and customers. Operating for 50+ years and employing more than 4,000 people worldwide, Global has locations throughout Canada, the US, Mexico, China and the UK. COMPENSATION & BENEFITS Actual base pay offered will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Global, an individual may not be hired at the high end of the range for their role. Compensation decisions are dependent upon the facts and circumstances of each potion and candidate. (If a bonus or commissions see below for additional sentence). Global offers a comprehensive employee benefit program that enables our employees to stay healthy, feel secure and maintain a work/life balance. The following are benefits we offer employees (or may be eligible for): Paid Time Off | Holiday Pay | Medical/Prescription Insurance | Dental Insurance | Vision Insurance | Health Savings Accounts (HSA) | Company-Paid Life and AD+D Insurance | Company Sponsored Long-term Disability | Short-term Disability | Voluntary Life Insurance | Employee Assistance Program (EAP) | Critical Illness and Accidental Injury Insurance | FSA | 401(k) & Roth 401(k) BONUS/COMMISSIONS This position is also eligible for performance-based commissions based on sales volume in assigned region. WHERE WE ARE Global has distribution centers and showrooms located all across the USA + Canada. Global USA Showrooms: Atlanta | Boston | Chicago | Irvine | Miami| NYC | Philadelphia| Phoenix | Washington DC Global USA Showrooms + Distribution Centers: Atlanta | Baltimore |Chicago | Cincinnati | Dallas | Denver | Houston | Kansas City | Los Angeles | Miami | Philadelphia | Seattle | Tampa You can visit us at___. Work Authorization: Must be legally authorized to work in the U.S. on a full-time basis. Global does not sponsor work authorization or visas for this role. Global is a smoke-free, drug-free workplace and equal opportunity employer. Qualified applicants will receive consideration for this position without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. To request assistance in completing this application, please call 800.220.1900 and ask for Human Resources. Veterans encouraged to apply.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. As a Strategy & Analytics Manager, you'll play a hybrid role at the intersection of analytics, strategy, product, operations and finance. You'll use analytics to identify high-impact efficiency opportunities and lead by influence cross-functionally to execute on these ideas. You'll be partnering closely with engineers, analysts, operations and finance leaders. If you're excited to turn data into efficiency dollars saved that can be re-invested into growth and customer retention, we'd love to hear from you. Location: Hybrid (3 days in office / 2 days remote) – New York, NY What You'll Do: • Lead the customer experience efficiency strategy: Put in place the quantitative framework to measure efficiency and identify opportunities., • Drive waste elimination: Identify high-spend/low-return areas, size opportunities, and lead cross-functional programs to remove, reduce, or reallocate spend; track benefits to the P&L., • Own the multi-hundred million customer experience cost data platform end-to-end: Define the model, build pipelines with Engineering and Analytics, and deliver accurate, near real-time views of cost, waste, and ROI., • Attribute every dollar spent on customer experience: Tie spend to policies, products, workflows and customer cohorts; reconcile with Finance to create one source of truth, available in real-time., • Turn policy into P&L: Quantify the financial impact of operational and product choices; embed cost / benefit guardrails into planning, experimentation, and business cases., • 4-8+ years of experience in strategy, analytics, business operations, consulting or finance, ideally in a tech or marketplace environment; operating comfortably across business and Finance., • Excellent analytical and technical skills: Strong SQL proficiency and a solid understanding of database architecture; you wouldn't be out of place on an Analytics Engineering team., • Track record as a highly effective operator: Demonstrated success in owning cross-functional initiatives from concept through execution., • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.

If you are looking for a career with excellent earnings potential and sales opportunity - then look no further than Global Furniture Group, one of the largest manufacturers of workplace, education, healthcare + hospitality furniture in North America. Global Furniture Group has an immediate career opportunity for Territory Manager, Dealer Sales in the Long Island area. This candidate will increase Global's brand and interest among dealers, designers, and end-users within your assigned territory. Essential Duties and Responsibilities • Identify and select dealer targets willing and capable of growing Global sales., • Identify and involve Global in projects that fit Global's products, services, and capabilities., • Ensure appropriate market coverage by assessing existing dealers' capacity to grow and identifying new dealer candidates., • Develop and maintain strong relationships with key dealer personnel, designers, and end-users to drive sales and increase market share., • Conduct regular sales calls, site visits, and presentations to dealers and customers within the territory., • Achieve or exceed sales targets and growth objectives as set by management., • Provide product expertise and training to dealer partners to ensure effective promotion and positioning of Global's products., • Maintain current knowledge of market trends, competitor products, and customer needs to identify opportunities for growth., • Collaborate with internal teams, including customer service and operations, to ensure high levels of customer satisfaction., • Prepare and submit required reports, forecasts, and updates in a timely manner., • Bachelor's degree in Business, Marketing, or a related field preferred. Equivalent combinations of education, experience, or military service will be considered., • Minimum of 3-5 years of outside sales experience, preferably in dealer or distribution sales, furniture, building materials, or related industries., • Proven track record of meeting or exceeding sales targets., • Strong business acumen and ability to interpret and on business reporting., • Strong relationship-building, negotiation, and communication skills., • Ability to analyze territory potential, identify growth opportunities, and execute sales strategies., • Ability to sit and drive for extended periods., • Ability to walk and navigate customer sites, including offices, warehouses, rooftops, or construction areas as required., • Ability to stand for extended periods during meetings, presentations, and customer events., • Occasionally lift, carry, and transport product samples or marketing materials up to approximately 25 pounds., • Effective verbal communication, including presentations and negotiations., • Ability to plan daily activities, manage time independently, and prioritize tasks to achieve business objectives., • Self-motivated and able to work independently with minimal supervision., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); CRM experience preferred. The role is a mix of office, remote, showroom, and client-facing settings. Frequent travel within the assigned territory is required, with exposure to varying customer environments such as offices, showrooms, event places as well as occasional outside weather conditions. While performing the duties of this job, team members are regularly required to frequently travel within the assigned territory - more than 50% of time spent in the field including driving to client meetings or events. This role may occasionally require lifting or transporting product samples or materials up to 50 lbs. (e.g., product samples, display materials). Must be able to sit, stand, and move throughout showrooms, client spaces and event locations. WHO WE ARE Global Furniture Group is a leading North American Manufacturer of furniture solutions. Global offers a broad range of furniture products designed for the workplace, education, healthcare + hospitality markets, delivering exceptional value and quality to its network of dealers, designers and customers. Operating for 50+ years and employing more than 4,000 people worldwide, Global has locations throughout Canada, the US, Mexico, China and the UK. COMPENSATION & BENEFITS Actual base pay offered will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Global, an individual may not be hired at the high end of the range for their role. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. Global offers a comprehensive employee benefit program that enables our employees to stay healthy, feel secure and maintain a work/life balance. The following are benefits we offer employees (or may be eligible for): Paid Time Off | Holiday Pay | Medical/Prescription Insurance | Dental Insurance | Vision Insurance | Health Savings Accounts (HSA) | Company-Paid Life and AD+D Insurance | Company Sponsored Long-term Disability | Short-term Disability | Voluntary Life Insurance | Employee Assistance Program (EAP) | Critical Illness and Accidental Injury Insurance | FSA | 401(k) & Roth 401(k) BONUS/COMMISSIONS This position is also eligible for performance-based commissions based on sales volume in assigned region. WHERE WE ARE Global has distribution centers and showrooms located all across the USA + Canada. Global USA Showrooms: Atlanta | Boston | Chicago | Irvine | Miami | NYC | Philadelphia | Phoenix | Washington DC Global USA Showrooms + Distribution Centers: Atlanta | Baltimore |Chicago | Cincinnati | Dallas | Denver | Houston | Kansas City | Los Angeles | Miami | Philadelphia | Seattle | Tampa You can visit us at ___. Work Authorization: Must be legally authorized to work in the U.S. on a full-time basis. Global does not sponsor work authorization or visas for this role. Global is a smoke-free, drug-free workplace and equal opportunity employer. Qualified applicants will receive consideration for this position without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. To request assistance in completing this application, please call 800.220.1900 and ask for Human Resources. Veterans encouraged to apply.

Catch Hospitality Group is an environment where active thinking & active feedback is the culture. We are driven through our commitment to a team-first mentality and our relentless pursuit of three core principles: Great Food, Great Service, Great VibeOur company growth and expansion is made sustainable through our focus on internal mentorship, leadership development, and a bias for promoting from within. For this remote role, Full Availability including nights and weekend is required for consideration Summary: The VIP Reservationist will be responsible for managing reservations for high-profile guests, ensuring exceptional service, and providing a personalized experience that exceeds expectations. The ideal candidate will be available for day and evening shifts, have a strong attention to detail, excellent communication skills, and the ability to handle high-pressure situations with grace and professionalism. Essential Duties & Responsibilities include the following: • VIP Reservations Management: Handle VIP and high-profile guest reservations, ensuring that all details are accurately recorded, prioritized, and managed according to the restaurant’s policies., • Personalized Guest Experience: Create and maintain VIP guest profiles, ensuring that special preferences, requests, and previous dining experiences are noted and catered to for each visit., • Communication & Coordination: Liaise with the management team, Senior Guest Relations Manager, Reservations Director, and Maitre’D to ensure smooth coordination of VIP dining experiences and special requests., • Responsiveness: Availability to respond promptly, if not immediately, to all inquiries., • Guest Relations: Provide exceptional customer service by anticipating guests’ needs, addressing any special requests, and ensuring a memorable dining experience for VIP guests., • Problem Resolution: Address and resolve any issues or concerns raised by VIP guests promptly and professionally, maintaining a positive guest experience., • Reservation Software Management: Efficiently use reservation systems to manage, track, and confirm reservations, and ensure proper seating arrangements for VIP guests., • Maintain Waitlists: For peak times or overbookings, manage the VIP waitlist, ensuring that guests are kept informed of their wait time and that their experience remains top-notch., • Guest Feedback: Collect feedback from VIP guests to ensure continuous improvement in service and dining experience. This is primarily a work-from-home role with on location requirements periodically required. We operate 7 days a week from 10AM to 10/11PM divided into 2 shifts; Day & Evening. Employees must create a workspace for themselves which promotes productivity. Boundaries must be set to limit personal distractions that may impact performance of job assignments. Conducting work at unauthorized locations is prohibited. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities’disabilities to perform essential functions. • Prolonged sitting and/or standing at workstation throughout the workday., • Ability to be mobile to attend meetings, trainings, & events as needed., • Bending, twisting, & lifting as necessary to achieve common daily tasks., • Mental acuity for prolonged alertness to problem solve, strategize, & manage high, • pressure situations., • Visual acuity for working long periods on computers, for reading and for composing data., • Use of hands to operate common office equipment including keyboard, mouse, telephone and paperwork. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Previous experience in a customer service or reservations role, preferably in the, • hospitality industry., • Have strong verbal communication skills and interpersonal skills, with a strong focus on customer service., • Professional demeanor and able to self-start as well as thrive in a fast-paced environment., • Ability to handle high-pressure situations and multitask effectively., • Strong organizational skills with great attention to detail., • Proficient in reservation software, • Knowledge of fine dining and hospitality standards., • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations., • Ability to work a variety of hours, including evenings, weekends, and holidays.

Job Purpose: Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure. Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform. Duties & Responsibilities: • Serve as the first point of contact for customers needing technical assistance., • Must work East Coast Market hours, • Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues, • Troubleshoot hardware, Windows 10, Windows 11 and application issues, • Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones, • Install and manage Spyware/Malware tools, • Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay, • Provide first level network support and troubleshooting for both wireless and wired configurations, • A basic understanding of Active Directory at the Organization Unit level, • Troubleshoot Cisco Phone systems / Video conference Requirements & Qualifications: • Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support., • Experience with incident management/ticketing system like ServiceNow, • Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365, • Experience with System Center Configuration Manager/Endpoint Manager, • Experience with patch management and application deployment, • Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices, • Ability to thrive in a fast-paced environment and work effectively under pressure, • Experience providing ongoing support to C-suite executives, • Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred, • High school degree required; college degree strongly preferred, • Must be willing to get MS900 certification Important Notes: • Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity. Compensation: • BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs., • The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. Disclaimer: .

ABOUT US At STAFFED INC., we're not just a staffing agency; we're architects of meaningful, lasting connections. Headquartered in the pulsating heart of New York City, our work stretches across the nation, pairing the world's leading brands with incredibly diverse talent. We specialize in temp staffing and temp-to-perm/perm recruiting within the experiential marketing, events, hotels, hospitality, catering, venues, fashion, retail, and luxury sectors. This is where opportunity meets community, and it's all orchestrated with polished professionalism. ROLE SUMMARY As the Senior Sales & Account Manager at STAFFED INC., you’ll play a key role in driving growth and delivering best-in-class staffing solutions across the hospitality and events industries. This position is designed for a strategic, people-first professional who thrives in a fast-paced environment and has a proven track record in sales, client service, and project execution. You will co-lead the full sales lifecycle—from prospecting and pitching to closing and nurturing long-term client partnerships—while managing staffing logistics for high-profile events and activations. You’ll serve as a trusted advisor to clients, a collaborator across internal teams, and a champion of our brand promise: to build meaningful, lasting connections between top-tier talent and world-class experiences. This role is ideal for a high-performing relationship builder who understands that success is measured not only by revenue, but by service, trust, and the quality of every placement. JOB RESPONSIBILITIES Sales & New Business Management • Oversee the entire sales process, from prospecting clients to closing deals and growing revenue., • Develop and implement strategies for identifying, qualifying, and converting leads through outbound outreach, referrals, partnerships, and marketing support., • Champion accurate and consistent CRM usage to ensure visibility into outreach, conversion rates, and customer journey progress., • Foster long-term relationships with clients and partners, focusing on client retention and satisfaction., • Partner with the Sales Department to identify and strategize on new business opportunities., • Lead the creation of compelling client proposals and pitch materials in collaboration with marketing and leadership., • Establish, monitor, and report on quarterly and annual sales goals; proactively adjust strategies to ensure targets are met or exceeded., • Attend networking and industry events to build relationships, promote the company’s services, and identify new business opportunities., • Act as the main contact for incoming client RFPs to understand their needs, budget, and scope., • Create and present estimates for client approval, communicating any pricing changes throughout the project lifecycle., • Oversee the entire project lifecycle, from initial client request to event logistics to post-event follow-up., • Negotiate and manage client contracts, ensuring alignment with business objectives and profitability., • Serve as the escalation point, swiftly addressing any last-minute changes, cancellations, or staffing-related challenges., • Manage event staffing logistics from planning to execution: pre-event, onsite, and post-event in collaboration with the company’s Talent Managers., • Ensure all client events are adequately staffed and lead post-event reviews with clients and internal teams to gather feedback, capture lessons learned, and propose service improvements., • Review and ensure accuracy in managing estimates, invoices, accounts receivables, and expense reports., • Create seamless transition plans between Sales and Account Management/Recruitment teams to ensure accurate project fulfillment and client satisfaction., • Provide mentorship and guidance to junior team members across sales, accounts, and recruitment, fostering growth and professional development., • Collaborate cross-functionally with Account Operations, Sales, Talent, and Recruitment teams to ensure seamless execution and high-level client service., • Promote a collaborative team environment focused on accountability, communication, and continuous improvement., • Lead training efforts by helping to shape onboarding, best practices, and documentation for internal sales and account team processes., • Lead by example, embodying STAFFED INC.’s values of professionalism, partnership, and purpose-driven service., • Support the Director of Account Operations in cultivating a high-performing, engaged team culture. QUALIFICATIONS • 5+ years of professional experience in sales, account management, or client services within agency, staffing, hospitality, experiential marketing, fashion, retail, or events., • Availability, flexibility, and willingness to attend client meetings, onsite activations, and industry/networking events across the US as needed., • Ability to seamlessly manage multiple high-volume projects and client accounts, including budgets and revenue goals upwards of $1M+., • Proven Leadership Experience: Demonstrated ability to mentor and guide junior team members while fostering collaboration across sales, operations, recruitment, and talent functions., • Strategic Sales & Business Development: Expertise in developing and implementing proactive outreach, upsell, and cross-sell strategies to secure new business and expand existing accounts., • Financial Acumen: Strong understanding of estimates, invoicing, account profitability, and cost management related to staffing and events., • Client Relationship Management: Track record of building long-term partnerships and serving as a main point of contact to high level stakeholders., • Negotiation & Contract Management: Skilled in negotiating contracts, closing deals, and ensuring profitability while maintaining client satisfaction., • Tech-Savvy: Proficiency in CRM systems (HubSpot preferred), Microsoft Office/Google Workspace, and ability to adopt new sales and staffing platforms with ease., • Communication & Presentation Skills: Excellent written and verbal communication, with the ability to create compelling proposals, deliver impactful client presentations, and manage escalations with professionalism., • Entrepreneurial Mindset: Self-starter with strong problem-solving skills, adaptability in fast-paced environments, and a people-first approach to driving results. BENEFITS • STAFFED INC. Sales Commission Structure, • Comprehensive Healthcare Benefits (Medical, Dental, & Vision, Health Care FSA, • Commuter benefits, • Paid Time Off (PTO), • Hybrid (Remote + In-Office) Work Schedule DISCLAIMER The duties and responsibilities described in this job description are not a comprehensive list. Additional tasks not listed above may be assigned, and the scope of the job may change as necessitated by business demands. While STAFFED INC. appreciates all applicants, only those qualified will be contacted. We thank you for your interest and look forward to connecting with you!

NOTE: To apply, please send an email to with "Job Application - Operations Manager" in the subject. Include a brief intro in the body of the email and attach your resume. Candidates will only be reviewed via email. COMPANY: Hae CPG POSITION: Operations Associate ROLE TYPE: Full-time OFFICE LOCATION: Brooklyn, NY, role will be remote but NYC area is preferred, will require working hours of 9am to 6pm EST About the Company Hae CPG is an operations and supply chain consulting partner for emerging and scaling beauty and wellness brands. We operate as an extension of our clients’ internal teams, building, running, and strengthening the operational infrastructure that allows brands to grow with confidence. We support brands across the full product lifecycle, from early-stage setup through retail and omnichannel expansion. Our work spans both the day-to-day execution required to keep operations running smoothly and the strategic planning needed to scale sustainably. Our areas of expertise include inventory and supply planning, production and packaging management, 3PL sourcing and transitions, retail and e-commerce fulfillment, and transportation logistics. Our team has deep experience supporting brands shipping to major retailers in the U.S. and globally, including Sephora, Ulta, Target, Walmart, CVS, Nordstrom, and more. Location We are based in Brooklyn, NY. This role will be remote (NYC-area preferred). Will require working hours of 9am to 6pm EST Role Description Hae CPG is seeking an Operations Associate to support an exciting new stage of the company and a fast-growing client roster of CPG brands. The Operations Associate will report into a Lead Ops team member to support the day-to-day initiatives and workflows across e-commerce, retail, logistics, and customer service operations for key clients. You must be both a self-starter with an entrepreneurial mindset and a team player that is willing to roll up your sleeves believing that ‘no task is too big or too small. The role requires stellar communication and relationship building acumen, strong writing abilities, and the ability to understand data. You must be flexible and quickly adaptable, as the needs of the business can quickly evolve. Responsibilities • Support the Ops team in executing day-to-day operations for each client’s e-commerce, B2B, and customer experience channels., • Learn and adapt to the unique workflows, systems, platforms, and supply chain structures of each client., • Collaborate cross-functionally to troubleshoot fulfillment and shipping issues, coordinate with 3PLs, and improve internal processes., • Ensure e-commerce and drop ship orders process on time across all brands; monitor integration issues and target 100% fill rate., • Communicate with 3PL partners to resolve order delays, misships, and lost packages; file carrier claims when needed., • Investigate high-risk/fraud orders; analyze returns and customer service ticket data to identify fulfillment trends and issues., • Log and process wholesale orders via 3PL WMS and EDI systems; review routing guidelines for accuracy and compliance., • Collaborate with 3PL teams to process and pack purchase orders; prepare shipping documentation and submit invoices., • Update order statuses, upload tracking, and input required data into retail portals and EDI platforms., • Manage RTVs, shortages, chargebacks, and inventory QC of returned goods; compile historical data to help reduce future chargebacks., • Build and maintain relationships with 3PL and freight partners to ensure on-time outbound and inbound shipments., • Manage specialty projects, value-added services, and compile BOMs., • Monitor stock levels of finished goods and shipping materials at the 3PL for key clients., • Support customer service operations and reverse logistics as needed, • Process and manage special order requests for press, marketing, sampling, and VIPs., • Support with updating sales and inventory reports, freight analysis, and auditing logistics bills., • Flag integration or operational challenges and assist with troubleshooting across brand and vendor teams., • Compile fulfillment and customer service data into internal and client-facing reports., • Create, organize, and maintain SOPs, client documentation, and retail/routing guidelines. Requirements • At least 1+ years in retail/CPG industry, preferably within an operational or customer support function, • Excellent interpersonal and communication skills and prioritizes relationship building, able to craft creative, warm, and engaging responses to clients and vendors, • Eager to learn new skills and process flows, • Detail-oriented, highly organized, and able to multi-task – must be able to keep up with multiple clients, emails, timelines, launches, purchase orders simultaneously and with accuracy and timeliness, • The ability to blend creativity and data to strategize the best, efficient, innovative outcomes, • Both a dynamic self-starter and a team player with an entrepreneurial mindset, able to self-manage and work independently without handholding, • An agile, resourceful problem solver that can adapt within a constantly evolving business, • Proven ability to thrive in a fast-paced environment and adapt quickly to new circumstances, • Excited about working in a startup with the ability to approach growth like an entrepreneur - this role will have freedom to innovate, and you will have significant impact on the overall growth of the business and the culture and the company, • Competency in Microsoft platforms (Excel, Powerpoint, Word), Google platforms, project management tools and the ability to quickly master and implement new applications and systems, • Experience in Shopify

The Senior Manager, Paid Media will play a critical role in driving customer acquisition and revenue growth across Marc Fisher’s portfolio of eCommerce brands. This is a highly tactical, hands-on role responsible for developing, executing, and optimizing full-funnel paid media campaigns across channels including search, social, display, video, and affiliate. Working in close partnership with the eCommerce, performance marketing, and creative teams, this role ensures campaigns are effective, efficient, and aligned with brand and business goals. The ideal candidate is data-driven, detail-oriented, and comfortable managing multiple campaigns at once in a fast-paced, high-growth environment. This role reports to the Director of Ecommerce Marketing and will be based out of our New York City office, currently on a hybrid schedule – 3 days in office/2 days remote. Key Responsibilities: • Serve as the tactical point of contact for our paid media agency, holding them accountable for KPIs through daily performance audits, strategic steering, and rigorous budget management., • Deep-dive into attribution modeling, MMM (Marketing Mix Modeling), iROAS and LTV/CAC ratios to provide a holistic view of marketing efficiency. You won't just report numbers; you will provide the "why" behind performance shifts., • Align with business and brand goals, clearling communicating needs and learnings., • Continuously monitor MER, CTR, CVR, iROAS, and CPA across Google, Meta, and emerging platforms, identifying "leaks" in the funnel and directing the agency to pivot strategy in real-time., • Design and oversee a robust A/B testing roadmap for creative, audience targeting, and landing pages to drive incremental growth., • Manage agency to budgets, aligned with goals ensuring next dollar spent drives to KPIs., • Stay current on AI and digital trends, platform updates, and new advertising formats—bringing forward test-and-learn opportunities for continuous improvement., • Prepare and deliver weekly, monthly, and post-campaign performance reports with insights and actionable recommendations. Qualifications: • 5–7 years of hands-on experience in paid media strategy and execution (brand or agency side)., • Deep platform expertise in Meta Ads Manager, Google Ads (Search & YouTube), Pinterest, TikTok, and affiliate networks., • Strong analytical skills with the ability to interpret data and optimize performance., • Demonstrated ability to manage large budgets and scale performance campaigns effectively., • Experience with D2C eCommerce preferred agency experience is a bonus., • Ability to thrive in a fast-paced, cross-functional environment and manage multiple projects simultaneously., • Strong verbal and written communication skills with attention to detail., • Proficient in Excel/Google Sheets and familiar with tools such as Google Analytics, Looker, or other performance dashboards., • Self-starter with a growth mindset and a strong sense of accountability., • Excellent organizational and follow-through skills., • Curious and proactive in exploring new opportunities to drive results., • Collaborative team player who can clearly communicate across departments and with external partners. Benefits Include: • Comprehensive Medical, Dental & Vision offerings, • 401k Plan with company match, • 15+ Paid Holidays, • Summer Fridays, • 15 PTO days, • Company paid life insurance at 2x salary, • Employee Discount, • Commuter & Medical/Dependent Flex Spending Benefits, • Pet Insurance, • Salary range $110,000 - $130,000, based on experience Company Overview: Established in 2005, Marc Fisher Footwear company is a leading full-service, product-driven fashion footwear company with knowledge and expertise in design, sales, sourcing, distribution and marketing – all with dedicated and strategic direction for each brand within the portfolio, which includes GUESS, G by Guess, Nine West, Tommy Hilfiger, Earth, Calvin Klein, Kenneth Cole Men's, Hunter Boots, Rockport, Bandolino, indigo rd., Unisa, and Easy Spirit along with the namesake brands – Marc Fisher and Marc Fisher LTD. Our diverse portfolio of globally recognized brands – available domestically and internationally via wholesale and retail channels – consistently meets the widest range of consumers’ fashion footwear needs, from classic to contemporary, sport to dress, men’s to women’s. Headquartered in Greenwich, Connecticut, with showrooms in New York City, Marc Fisher Footwear is sold worldwide through department stores, specialty stores and e-commerce channels. Marc Fisher Footwear is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. EEO Employer/Vet/Disabled.

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit ___ for more information. Brief Description: The Sleep Accessand Reimbursement Manager (ARM)is responsible for executing the Oxybate market access business plan pertaining to the assigned geography, working with provider offices and outpatient care centers to ensure both providers and their staff are educated on payer and reimbursement policies and procedures, as well as providing expertise on the REMS program and patient support services. The ARM will work in collaboration with Field Sales, Sales Management, Patient Support Services, Managed Markets, Trade & Distribution, internal commercial teams, and other cross-functional partners to achieve the business unit objectives. The ARM will also develop relationships with all key personnel, targeted physicians, office managers, and staff vital to making Jazz's products accessible within key customer accounts. Provider and account interface, as well as billing and coding education within compliance, will be a key focus. This position will also play a critical role in ensuring REMS provider and patient enrollment, education on REMS process and requirements, and serve as an expert on patient support services. Essential Functions/Responsibilities * The ARM will implement strategies that achieve Business Unit and Corporate goals and objectives. * Analyze Data and develop Action Steps * Establish and maintain strategic relationships with assigned providers and provider accounts. * Educate and enhance awareness and utilization of patient access services, ensure providers understand payer prior authorization requirements and information, and educate offices on coding and billing * Serve as a field-based expert on the REMS program processes and procedures, including enrollment requirements for providers and patients. * Educate and inform provider offices on available patient services, collaborating and communicating with the Patient Access group and the Specialty Pharmacy to ensure optimal customer experience. * Collaborate and coordinate with area and regional sales teams to develop payer and reimbursement action plans for key provider accounts. * Monitor, document, and communicate coverage policy and changes. * Collaborate with internal and external partners to maintain a payer coverage and reimbursement database, and communicate changes to field sales and sales management teams. * Collaborates with Managed Markets to educate customers surrounding Commercial Payers, state Medicaid Agencies, Managed Medicaid Organizations, Healthcare Maintenance Organizations, Pharmacy Benefit Organizations, Health Care Plans, GPOs, DOD and Veterans Integrated Service Networks and other strategic healthcare entities specific to assigned initiatives and product requirements. * Conducts annual business development reviews for Jazz corporate and division management, as well as required updates and reviews with assigned area and regional sales team(s). * Provide managed care and reimbursement training and educational activities for internal and external stakeholders. * Remain current on key managed care, reimbursement, and policy activities, as well as serve as an expert for Jazz on business trends within key provider accounts. * Ensure all pertinent information regarding current products, new products, competitive data and overall information important to Jazz is brought to the attention of proper company personnel. * Represent Jazz at various industry functions such as payer and reimbursement meetings, payer policy meetings, professional organization meetings, and other meetings as assigned. * Demonstrates territory planning, priorities, and time management specific to geographical area of responsibility * Maintains accurate expenses within budget, timely and accurate completion of all reports, correspondence, and records as required by Jazz. * Execution of all activities within the defined Jazz regulatory and compliance program. * Maintain company manuals, reports, computer systems, records, brochures, computers and other equipment assigned to the position. #LI-Remote Required Knowledge, Skills,and Abilities * BA/BS Degree (MBA preferred), and at least 5 years of pharma, biopharmaceutical, and/or medical device experience calling on field based customers with demonstrated successful track record. * Account Management and/or Reimbursement experience working in the provider office setting, building strong customer relationships. * Experience working with HUB, Patient Services, and/or REMS programs * Experience working with Integrated Health Systems-- preferred * Managed Care and Reimbursement Knowledge --preferred * Experience in building a team atmosphere with sales representatives, either with direct or indirect leadership authority. * Ability to make sound decisions within time/resource constraints. * Proven skills in strategic decision-making and problem-solving. * Excellent analytical skills focusing on key accounts and uncovering business opportunities. * Experience working with billing and medical claims personnel in healthcare settings preferred. * Proficient with MS Office including Excel, Word, PowerPoint preferred * Candidates should live near a major airport and be willing and able to travel approximately 70-75% of the time (average 3-4 days per week). Required/Preferred Education andLicenses * BA/BS Degree (MBA preferred) * CPC, PAC or similar coding certification preferred, not require Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $148,000.00 - $222,000.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: ___.

Posting Type Remote/Hybrid Job Overview The Technical Account Management Team proactively supports our customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, the lead Technical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs. The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers. This role requires prior Relativity experience. Job Description and Requirements Role Responsibilities * Develop a strong understanding of projects impacting your service area and ensuring service impact is minimized * Help guide the resolution of critical customer incidents * Lead technical success plans to ensure customers have a positive and successful experience using Relativity * Be accountable for the quality of Service provided; ensuring future demand from growth and projects is understood and factored into capacity planning for customers * In the role of an SME, work collaboratively with cross-functional teams to enhance the product and create a better customer experience across multiple verticals * Drive internal service review meetings covering performance, service improvements, quality, and process * Partner with other senior level team members in Product, and Engineering as needed to troubleshoot and resolve customer incidents * When interacting with our customers, takethe initiative toprovidethe best practiceson theuse ofRelativity * Maintain the flexibility to work other time frames as needed or requested * Commitment to and consistent demonstration of core company values * Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices * Exhibit subject matter expert (SME) knowledge in Relativity * Relativity Certified Administrator required Preferred Qualifications • 7+ years in a technical role directly supporting customers, • Highly-developed written and verbal communication skills, • Ability to work efficiently under pressure, drive projects to completion and meet deadlines., • Ability to manage multiple projects simultaneously and prioritize based on company and team objectives., • Meticulous attention to detail., • Experience working in a SaaS, IaaS and/or Hybrid environments, • Experience with and knowledge of e-discovery industry and products., • ITIL Certification, • Relativity Expert/Master certification Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $100,000 and $150,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. At QuidelOrtho, we're advancing the power of diagnostics for a healthier future for all. Join our mission as our next Account Manager, Point of Care and Molecular within Long Island, NYC, and North New Jersey. The Account Manager, POC & MDx is a front-line, customer-facing, quota-carrying role responsible for driving sales and growth of QuidelOrtho Point of Care (POC) product lines including Sofia, Triage and Molecular (MDx). This role manages a geographic territory or a portfolio of named accounts, serving as the primary point of contact for customers. Key responsibilities include achieving instrument sales targets, growing assay and reagent utilization, and ensuring customer retention. The role requires a consultative, value-driven sales approach, supported by collaboration with cross-functional teams to deliver tailored solutions that meet customer needs. Success in this position is measured by the ability to meet territory revenue and profitability goals while delivering a best-in-class customer experience. This is a field-based sales position located in and supporting the Long Island, NYC, and North New Jersey territory. * Drives sales with current customers for all POC, MDx, and Triage products, instrumentation, and services offerings within an assigned territory or list of named accounts.Meets equipment revenue targets. * Grows menu for POC business by creating value for customers beyond features and price, and delivers solutions that meet customer needs * Maximize customer retention rates by ensuring customer satisfaction, executing customer touchpoint/call plan, territory management and is the single point of contact for all problem resolutions, and anticipates and defends against competitive threats. * Builds productive and strong collaborative relationships with distribution partners to drive sales revenue and profitability. * Provide timely and accurate sales forecasts, activity, account updates, and reports via CRM system; effectively manage sales pipeline from lead acquisition to contract signing by focusing and advancing customers through the sales process. * Represents QuidelOrtho at trade shows and professional meetings. * Provides or facilitates training on QuidelOrtho POC, triage, and molecular diagnostics products to customers and distributor representatives as required. * Partners and collaborates with other within our sales organization to retain and expand menu as well as understands and executes IDN strategy. * Meets or exceeds established touchpoints per week. * Perform other work-related duties as assigned. Candidates should be aware that the Company currently requires customer-facing workers to meet Customer Credentialing requirements which may include but are not limited to, up to date immunizations. The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law. Required: * Education: Bachelor's Degree * Experience: Minimum of 3 years of sales experience in the Healthcare industry required with knowledge of B2B sales and/or distribution sales. * Sales and/or technical experience in the medical device/life science/diagnostic market required. * Strong strategic marketing, consultation and data analysis skills are essential for building customer retention and managing financial performance. * Strong strategic thinking skills and with the ability to translate strategies into executable tactical action plans. * Ability to deliver results while working in a highly independent and fast-paced team environment. * Commercial & Business acumen. Proficient at uncovering key business issues and providing insightful, actionable recommendations for improvement. * Entry-level people management and people development skills. * Manages complex sales cycle internally and externally. * Ability to analyze financial data and generate logical strategies and plans based on analysis. * Proficiency in MS Office (i.e., Outlook, Word, Excel, PowerPoint) is required. * Strong presentation and negotiation skills. * Proficiency in selling with digital assets. * Solid communication skills - written and verbal. * Ability to uphold and support individual and company values. * High degree of ethics and professionalism while interacting with customers, vendors, and co- workers. * Ability to handle confidential information is required. * Ability to work under general supervision following established procedures required. * This position is not currently eligible for visa sponsorship. * Travel: Up to 70% domestic overnight travel. Preferred: * 5 years of sales experience in the Healthcare industry required with knowledge of B2B sales and/or distribution sales. * Experience with hospital or physician office sales, distributor sales, and/or national accounts is preferred. * QuidelOrtho employees: Graduate of Sales Development Training Program would be eligible for an Associate Account Manager, FAS with 3+ years' experience and a proven track record of success of performance (NPS score, TOR, activity, menu expansion, etc.) in account management, customer retention, and consultative business skills may be considered. * Customers: Serve as main point of contact for existing POC/Triage/MDx customers. * Field Sales: Partners with Strategic Account Executives on IDN-related opportunities and government sales managers on government opportunities. Coordinates account coverage and strategy with cross functional Account Managers and drives lead and introductions to business development teams. Brings in appropriate overlay roles as needed. * Technical Specialists: Works Technical Specialist colleagues to ensure customer has sufficient technical support, coordinate implementations and collaborate on menu expansion as needed. * Distribution Partners: Works with Channel team to support customer purchasing through distributors. * Marketing & Commercial Enablement: Partners to deliver on marketing initiatives and with data analytics team to manage performance metrics. * QuidelOrtho Management: Interact with Sales Leadership, Specialty Sales, Strategic Markets and Distribution to maximize achievement of corporate goals, and collaborate with other areas of the organization as required (e.g., Finance, HR, IT, Customer Service, etc.) Typical outside sales environment. Must have the discipline, organizational skills and self-motivation to work autonomously in a home office environment. Must be physically able to travel up to 70%. Must maintain a valid driver's license and must own and maintain an automobile suitable for travel to customer sites, airport, etc. Travel includes airplane, train, automobile, and overnights. On a typical workday, 80% of time meeting with people and customers, 20% of the time on computer, doing paperwork, or on the phone. Must be able to lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job you are regularly required to use hands and fingers to handle or feel and talk or hear. Frequently required to stand, walk, and sit. Occasionally required to reach, climb, or balance. The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on that facts and circumstances of each case. The salary range for this position is $80,000 to $100,000 and is eligible for incentive compensation. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform the duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ___. #LI-CG1 #LI-Remote

Job Description: We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large. About the Role: As a Customer Success Manager, you are responsible for maximizing digital implementation, usage, retention, and expansion of Wiley's digital solutions.Working closely with field sales or account managers, the Customer Success Manager brings their expertise to provide a range of services to customers, including developing successful course implementation solutions, training, course fulfillment/setup, monitoring course usage, and trends, and driving digital conversions and account expansions. The Customer Success Manager is responsible for reconfirming existing business with faculty and guaranteeing increased platform retention. The Customer Success Manager will be a key resource in delivering Wiley's commitment to exceptional customer advising, support, retention, and expansion of digital usage in their territory.They will work with existing and new customers to create and implement their digital solutions and will work with their field sales or account manager partners to expand their digital footprint. Job Responsibilities: • Responsible for reconfirming and retaining current customers while expanding digital usage at installed base accounts., • Responsible for assisting faculty in implementing and integrating Wiley's digital solutions., • Consult with instructors on implementation and curriculum design, execute individual and departmental training plans., • Collaborate with field sales/account manager to review the status of opportunities, existing business, and expansion opportunities; Partner with field sales/AM to identify priority customers and participate in effective retention strategies to reduce digital churn and ensure a superior experience for our installed customers; Carve out separate retention strategies for priority accounts/adoptions vs. all other adoptions., • Drive and support pilots across the territory with follow-up, surveys, assistance with the platform, and questions; Assist AM with converting the pilot to an adoption., • Collaborate with field sales/AM partner weekly or biweekly on adoption strategies to effect expansion and digital penetration., • Proactively follow up with customers to ensure a positive experience using Wiley products and promote new features and functionality specific to their user experience., • Conduct re-training with keycustomers to ensure all large adoption customers are "power users.", • Provide deep integration support on various LMS / LTI implementations., • Provide regular account and adoption intelligence in SFDC after working with customers. Confirm/Update Inclusive Access (IA) readoption opps in SFDC for enrollment, Won/Lost stage, instructors contact info on IA adoptions. Maintain Bookstore communication and relationships to obtain IA adoption details, IA processes, and work order details., • Analyze and drive digital usage data via activations reports for priority adoptions after back-to-school period ends., • Review vendor reports at specific times during the season for IA courseware adoptions, confirm with bookstore or instructor if additional information is needed, review and update opp in SFDC, Set to IA in CAP.Follow up on non-responders of IA confirmations at the end of each season. Required Qualifications: • Undergraduate degree., • 2-4 years of relevant work experience in a similar function., • Previous customer service, sales support and/or tech product support exposure., • Able to lead effective presentations to internal and external customers, in both large groups and one-on-one settings., • Strong written and verbal communication skills., • Strong relationship building skills., • Excellent organization and time management skills., • Ability to learn and apply technical expertise with new and existing platforms., • Strong skill set to train and implement digital solutions., • Self-starter with the ability to maximize time and generate high ROI by leveraging strong listening skills to understand and execute digital solutions., • Adaptable: can navigate complex sales processes with multiple decision makers. Preferred Qualifications: • Previous customer success or inside sales experience., • User experience knowledge with a CRM platform, preferably Salesforce. We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere. We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 42,000 USD to 60,667 USD#LI-MS1 Job Posting Title: Customer Success Manager Location: Remote, TX, USA

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, ___-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! We are seeking a dynamic and results-drivenProfessional Services Sales specialist to join our Professional Services team as an individual contributor. This pivotal role will drive services opportunities and strengthen our professional services portfolio across the AMER region. You will partner closely with Sales, Customer Success, and our partner ecosystem to develop, position, and sell services that deliver measurable customer outcomes. This role requires a strong grasp of customer needs, solution scoping, and implementation strategies. You will be responsible for defining project requirements, shaping proposals and contracts, and ensuring successful delivery. As an experienced Technology Services consultant, you will work in close collaboration with the AMER Professional Services Leader, Sales and Customer Success leadership, and the services delivery team to advance our growth strategy. Your Impact Own the Service Sales Process • Lead the end-to-end sales process for Professional Services in AMER and other assigned markets, • Define and execute the go-to-market strategy to drive services bookings, • Partner with account executives and solution sales teams to identify, position, and close services opportunities, • Lead discovery sessions to understand customer objectives and align tailored services proposals, • Position the value of Professional Services in delivering outcomes, • Translate technology capabilities into solution roadmaps and measurable business value, • Develop high-quality proposals and Statements of Work (SOWs), • Collaborate with Services, Product, and Sales teams to evolve and package service offerings, • Identify gaps and create new offerings to drive incremental revenue, • Services Revenue and Margin Impact: Bookings, attach rate, expansions, margin, • Net New ACV Impact: Growth in NNACV, • Strong background in Technology Services and consulting, • Proven success in selling services within large, complex enterprise environments, • Excellent client-facing and relationship management skills, • Experience selling into multiple business functions, industries, and use cases, • Deep understanding of software implementation lifecycles, including architecture, requirements, data integration, and process optimisation, • Knowledge of services methodologies and experience leading successful engagements that delivered measurable business value, • Familiarity with Anaplan or other EPM technologies (desirable) #LI-Remote Base Salary Range:$190,000—$257,000 USD Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.

Job DescriptionONLY CONSIDERING CANDIDATES WITH 5+ YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO BROOKLYN, NY- NOT OPEN TO RELOCATION “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Job Title: Senior IT Specialist Task Order: HBITS-07-14370 Agency: State of New York – Office of Addiction Services and Supports Location: Hybrid – Brooklyn, NY Duration: 30 Months Rate: Depends on experience Position Overview This HBITS role supports the ongoing operation of personal computing devices, applications, and network resources in the OASAS location; ensuring the standardized, efficient, and reliable operation of the office’s PCs, network, file and print services, and video teleconferencing environment. This role provides hands-on and remote (as necessary) technical assistance to end-users in response to agency ITSM incidents and requests. Support may entail resolving and/or escalating general day-to-day trouble tickets, as well as providing teleconference/video conference support to agency staff. Qualifications • IT Specialist: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms – beyond that of a Programmer., • Senior (5–7 years): Candidate is able to work independently, without assistance, and provides guidance to others. May have an advanced education., • 6.5 years of technical experience in end-user desktop troubleshooting and support., • 6.5 years of technical experience with office-wide PC, laptop, network, and printer/peripheral troubleshooting and support activity., • 6 years of experience with ticket management software and related procedures (e.g., ITSM ServiceNow)., • 6 years of experience supporting, troubleshooting, and operating video-teleconference equipment., • 6 years of experience with the Microsoft Suite of products as well as Desktop Operating Systems., • 4 years of experience working as a support manager in an IT environment with responsibility for self-managing and supporting all aspects of IT within a setting supporting 75+ staff., • 4 years of experience in understanding and compliance with confidentiality related to sensitive data (e.g., HIPAA/HITECH Law, Pub 1075)., • 4 years of experience in a customer service–related support position providing direct, in-person technical support to Executive-level clients/customers and administrators., • 4 years of experience managing and prioritizing support calls., • Monitor and oversee the local technical environment to ensure proper functioning (e.g., ensure network infrastructure, video conference, and other local systems are operational)., • Work with client agency to ensure timely incident reporting and service request entry through ITSM ServiceNow., • Understand the ITS organization in order to work effectively with ITS Dedicated Support Team, Workplace Services, and Enterprise Operations teams to ensure timely resolution and appropriate escalation., • Support end-user desktop environment and ensure automated updates of PCs and laptops via central operations occur., • Triage and resolve user access issues., • Provide direction to agency for submitting tickets, requesting training, and locating resources offered by ITS., • Ensure familiarity and proficiency in technical support of video conferencing equipment; reach out to ITS colleagues and/or vendor support (when available) for assistance., • Proven ability to work independently and manage multiple technical priorities in a fast-paced environment., • Strong interpersonal and communication skills, especially in supporting executive or administrative users., • Excellent troubleshooting and problem-solving abilities with a customer-focused mindset., • Knowledge of ITSM workflows, ticket escalation, and documentation best practices., • Understanding of information security and compliance standards such as HIPAA/HITECH.Work Environment, • Hybrid schedule with both on-site and remote support duties., • Collaboration with internal IT teams and external vendors for incident resolution and project coordination., • Résumé, • Copy of candidate identification (driver’s license, passport, visa if applicable), • Degree/certifications (if applicable), • Three professional references, • Completed Form 2 GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment, including hiring, promotion, compensation, and benefits. Powered by JazzHR vPx1z4HXet

Job Description Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team in New York City. As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Inspired by our core values of: People Centered, Continuous Learning, Find a Way, Good People, A Better World, Lifelong Partners, Team Players and Ambition, we excel in serving our partners and adapting to their ever-changing technology needs. Take the next step in your IT career, and apply today! Key responsibilities for this position include the following: Technical support and problem resolution • Take the lead in resolving technical issues that require on-site support., • Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices., • Conduct thorough troubleshooting to identify the root cause of problems., • Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required., • Act as the liaison between on-site operations and the remote IT support team in India., • Communicate technical issues and requirements to the remote team accurately and clearly., • Provide detailed information and documentation to facilitate remote troubleshooting and support., • Works closely with the remote service desk team to resolve technical issues., • Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector. Customer support and service • Communicates updates, challenges, and tasks to the client in a clear and timely manner., • Listens actively to client concerns and addresses them appropriately., • Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership., • Assists clients in aligning technology solutions with their specific goals and requirements., • Ensures client satisfaction by following up on issue resolution and providing necessary support., • Takes personal interest in the quality of work and meeting customer needs., • Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions., • Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’ Time Entry and Ticket Management • Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature., • Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration., • Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage. Knowledge of: • Windows Systems, • Mac Systems, • Active Directory, • Networking equipment and concepts, • Excellent customer service skills, • Excellent hands-on technical support skills, • Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference., • Ability to adapt to changing situations, be flexible in approach, and effectively multitask., • Ability to self-motivate and work independently when required, taking initiative and ownership of tasks., • Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support. Benefits What Our Ideal Candidate Will Receive: • A company focused on maintaining a great company culture, • An opportunity to make a difference in the company and to be rewarded for doing so, • A company that is always looking to improve while adhering to our core principles., • An opportunity for career growth within the organization, • Competitive compensation package with variable pay potential and benefits

Job Description The fast-growing Workforce Department, within the School of Continuing and Professional Studies (SCPS) at Lehman College, is seeking a Full-time Program Assistant to support our rapid growth in programs. The Workforce team is dedicated to changing workers’ lives by providing customized non-credit training they need to advance their careers in healthcare and other sectors. Contracting with labor unions, employers, hospitals, and community-based organizations requires the department to provide superior customer service and deliver excellent training and student outcomes. You will be joining a nimble team that serves over 300 students annually in over 20 custom programs. Reporting to the Program Manager, the program assistant is responsible for the administrative systems and processes that support daily program operations. The office assistant also works closely with other program assistants and full-time faculty, as well as the Director. You must have a passion for student success, the ability to provide operational excellence in a fast-paced environment, and a desire for continuous improvement. Schedule: In-Person at CUNY on the Concourse in-person 3 days and Remote 2 days a week to support programs (some evening/ weekend). Full-Time up to 40 hours a week Responsibilities · Designing and leading workshops on such topics as goal-setting, interviewing skills, managing test anxiety and stress, navigating systems, and overcoming barriers to successful program completion. · Developing and maintaining an Education Plan for each student whenever a contract requires one. · Participating in funder updates and reporting activities, including the writing of program reports on student outcomes using compiled data and student feedback. · Maintaining accurate records of students' data, including attendance, grades, or correspondence. · Providing direct support to student completing applications and online registration. · Support program quality by proactively troubleshooting student and faculty concerns. · Providing support with program orientation, workshops, and technical support. · Updating and retrieving information from college systems (e.g., Xenegrade enrollment records, class schedules). · Assisting with maintaining workforce web pages or social media profiles. · Provides remote tech support to students and faculty during remote or hybrid classes · Other duties as assigned by Program Manager. Qualifications · Associate degree preferred: 1 year of relevant experience. · Bilingual: English and Spanish preferred. Required Knowledge · Advanced computer and data skills. Proficient with comp MS Office 365 including Teams & Excel, Zoom and Dropbox required. Digital curiosity preferred · Excellent interpersonal and communication skills, with demonstrated ability to speak and write clearly. · Demonstrated ability to maintain professionalism and confidentiality. · Excellent organizational skills and attention to detail. · Ability to work independently and collaboratively in a fast-paced, demanding, and complex work environment; that involves rapidly adapting to changing situations and priorities · Willingness to take advantage of professional development and growth opportunities · Ability to provide quality customer service. Applications · Applicants should provide a current resume · Please include any current work at CUNY institutions in your application Company DescriptionWith more than 60,000 alumni and 12,000 students, Lehman College serves the Bronx and our surrounding region as an intellectual, economic, and cultural center. The College is named after Herbert H. Lehman, who was governor of New York State, a U.S. Senator, and an internationalist. His values of dedicated public service continue to guide the College today.With more than 60,000 alumni and 12,000 students, Lehman College serves the Bronx and our surrounding region as an intellectual, economic, and cultural center. The College is named after Herbert H. Lehman, who was governor of New York State, a U.S. Senator, and an internationalist. His values of dedicated public service continue to guide the College today.

Job Description Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our e-Billing/Budget Compliance Administrator position. The position can be based in either our White Plains, NYC (Midtown or Downtown), Stamford, CT or Madison, NJ offices. We are amenable to remote candidates in states where we have offices. Key Responsibilities: • Assist attorneys with the preparation of budgets utilizing the firm's proprietary budget application, • Training partners and support staff on the firm's proprietary budget application, • Submit budgets on various middleware sites, • Submit accruals per client guidelines and update accrual schedules accordingly, • Research and resolve all new budget related issues, • Research budget rejections and coordinate with attorneys/clients to resubmit budget, • Analyze exhausted budgets and determine if an updated budget is necessary; coordinate with attorneys as necessary, • Monitor and report on all budget statuses, • Handle all issues identified in budget related compliance reports, • Monitor E-billing mailbox and handle all budget related requests in a timely manner, • Maintain internal database of e-billed clients and their budgeting requirements, • Document and update reference materials for all aspects of the e-billing budget process as necessary, • Escalate issues as needed to Supervisor, Manager and Director, • Interact with internal clients (Partners, Associates, Legal Assistants) and external clients (Insurance companies and middleware vendors) as necessary, • Undergraduate degree desired. Candidates with significant experience may be considered., • Advanced Excel skills ; experience with formulas, VLOOKUP and pivot tables preferred, • Ability to work independently and under pressure in a professional environment, • High level analytical and problem solving skills, • Very organized and able to handle multiple tasks effectively, • Excellent customer service and communication skills, • Strong reading comprehension and writing skills, • Knowledge of legal e-Billing and Middleware systems preferred A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Salary Range: $60,000—$85,000 USD Why Should You Apply? • Benefits: Outstanding benefits package, including 401k match and generous PTO plan, • Career Growth: Ample opportunities for professional development and advancement

Senior Clinical Project Manager - Oncology/Hematology (Phase III) Required (Remote - US/Canada) Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities Are you a seasoned CRO project leader passionate about advancing oncology and hematology research? Do you thrive in a fast-paced, collaborative environment where your leadership directly impacts patient outcomes? Join our team as a Senior Project Manager and take ownership of complex Phase III trials, driving projects from proposal through delivery and shaping the future of cancer care. As a Senior Project Manager, you will take a lead role in advancing Phase III Oncology and Hematology clinical trials, managing complex, global initiatives. You'll lead and inspire cross-functional teams, mentor emerging project managers, and act as the primary strategic partner for our clients, ensuring every milestone is delivered on time, on budget, and with exceptional quality. This role offers the opportunity to drive high-impact research that directly contributes to innovative cancer therapies and improved patient outcomes worldwide. Project Leadership & Delivery * Drive the operational and financial success of Phase III clinical trials. * Lead cross-functional teams across Clinical Operations, Regulatory Affairs, Data Management, Biostatistics, Medical Affairs, Pharmacovigilance, and QA. * Act as the primary liaison with clients, ensuring smooth project launch, conduct, and closeout. * Oversee project deliverables, timelines, and budgets while proactively identifying and mitigating risks. * Mentor junior project managers and project support staff, fostering collaboration and professional growth. Financial & Operational Accountability * Own project budgets, forecasts, and financial performance. * Ensure alignment and accountability across all vendors and study partners. * Implement contingency plans and risk mitigation strategies to keep projects on track. Reporting & Communication * Maintain and evaluate project progress using advanced tracking tools. * Prepare and present project materials for internal and external stakeholders. * Support inspection readiness and Trial Master File compliance. Business Development * Participate in bid defense meetings as the potential project lead. * Build strong client relationships to generate new opportunities. * Stay up-to-date on oncology/hematology trends and the evolving drug development landscape. Management & Mentorship * Train and mentor new project managers and clinical staff. * Facilitate team communication, collaboration, and professional development. * Experienced Global Project Leader (NA, LATAM, EMEA, and APAC) with strong Phase III CRO project management experience and a proven track record of delivering clinical trials successfully. * Oncology and Hematology expertise, with direct experience leading complex Phase III trials. * Cross-functional team leadership, overseeing such teams as Clinical Operations, Regulatory Affairs, Data Management, Biostatistics, Medical Affairs, Pharmacovigilance, and Quality Assurance. * Financially savvy, skilled in managing multi-million-dollar budgets, including creation, forecasting, and negotiation of out-of-scope work. * Vendor management expertise, ensuring alignment, quality, and accountability across all study partners. * Deep regulatory knowledge, with expertise in GCP/ICH guidelines and other applicable regulatory requirements. * Educational foundation: Bachelor's degree in Life Sciences, Medicine, Pharmacy, Nursing, or a related field. * Tech-forward, comfortable leveraging digital tools and emerging technologies to optimize project delivery. * Strategic, results-driven leader with exceptional communication skills, able to navigate complex, dynamic environments while inspiring teams to achieve excellence. * Join a highly collaborative, innovative, and performance-driven team. * Opportunities to mentor and be mentored, helping you grow professionally while developing others. * Work on impactful global oncology and hematology trials, shaping the future of patient care. * Thrive in an environment where innovation, growth, and professional development are actively encouraged. If you are ready to lead high-impact Phase III oncology and hematology clinical trials, drive innovation, and make a real difference in patient outcomes, we want to hear from you! At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Clinical Trial Manager (CTM) - US/Remote Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities Lead Global Clinical Trials | Drive Innovation | Advance Patient Impact At Syneos Health, we bring together clinical development and commercialization expertise to help our customers accelerate the delivery of life-changing therapies. By integrating clinical operations, medical affairs, and commercial insights, we create smarter, faster development pathways-always with patients at the center. We're expanding our Clinical Operations team and are seeking Clinical Trial Managers (CTMs) who are passionate about operational excellence, collaborative leadership, and delivering high-quality global clinical trials. As a Clinical Trial Manager, you will serve as the operational leader for one or more clinical trials, owning execution from study start-up through closeout. You'll work within a dynamic, matrixed environment-partnering closely with cross-functional teams, sponsors, and sites to ensure timely, compliant, and high-quality trial delivery. This is an opportunity to lead complex studies, influence outcomes, and play a key role in advancing innovative therapies to patients worldwide. * Lead end-to-end clinical trial execution, ensuring delivery against timelines, quality standards, and budget * Provide operational oversight of site management and monitoring activities, including on-site and centralized monitoring * Identify, assess, and proactively mitigate clinical and operational risks using a risk-based management approach (RACT) * Serve as the primary escalation point for CRAs, investigative sites, and cross-functional stakeholders * Partner closely with Study Start-Up, Data Management, Biostatistics, Safety, and Patient Recruitment teams to drive milestone achievement * Leverage integrated systems and data (CTMS, EDC, ePRO, TMF, dashboards) to monitor performance, trends, and risk indicators * Ensure ongoing inspection readiness and compliance with ICH-GCP, SOPs, and global regulatory requirements * Lead study-specific training and foster alignment across the clinical trial team * Review metrics and operational data to anticipate challenges and implement timely solutions * Mentor and support CRAs, contributing to a culture of accountability, continuous improvement, and collaboration Required * Hands-on Clinical Research Associate (CRA) experience, including on-site monitoring (not remote-only) * 2+ years of experience as a Clinical Trial Manager, preferably within a CRO environment * Strong understanding of global clinical trial operations and site management Preferred Strengths * Demonstrated success leading cross-functional, global clinical teams * Solid experience with risk-based monitoring and centralized oversight models * Deep knowledge of ICH-GCP and international regulatory requirements * Strong analytical, critical-thinking, and problem-solving capabilities * Confident communicator with the ability to navigate complex stakeholder and sponsor environments * Comfortable working in a global, matrixed organization * Proficiency with clinical trial systems (CTMS, EDC, ePRO, TMF) * Experience in oncology and/or ophthalmology is a strong asset WHY SYNEOS HEALTH? * Be part of a global, innovative organization with a strong and diverse pipeline of clinical programs * Lead high-impact, complex trials across multiple therapeutic areas * Work in a collaborative, inclusive environment where your expertise and perspective matter * Gain exposure to a wide range of sponsors-from emerging biotech to top global pharmaceutical companies * Access clear pathways for career growth, leadership development, and continuous learning Salary Range $132,000 - $178,000 USD At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Site Contracts Manager (Sponsor Dedicated /Remote - US Based) Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities Site Contracts Manager (SponsorDedicated /Remote - US Based) Are you a contracts expert who thrives on navigating complexity, building strong site partnerships, and driving timelines forward? Syneos Health is seeking a Site Contracts Manager to support a sponsordedicated program focused on highimpact Pharma & Vaccine studies. If you're energized by problemsolving, negotiation, and leading projects across multiple therapeutic areas-especially oncology-we'd love to meet you. About the Role: As a Site Contracts Manager, you'll serve as a strategic expert responsible for negotiating and managing US site budgets and clinical trial agreements. You'll collaborate closely with internal teams, external stakeholders, and major academic institutions to craft robust contracts that support operational excellence while minimizing risk. This role is perfect for a communicator, leader, and negotiator who's ready to hit the ground running and make an immediate impact. Key Responsibilities: Budgeting & Template Development * Create templates and studyspecific budget language for Pharma & Vaccine clinical trials. * Develop and refine templates to support consistency, compliance, and strategic study needs. Contract Negotiation & Risk Management * Lead direct negotiations with large academic institutions and other critical stakeholders. * Draft and finalize clinical trial agreements that balance business objectives with legal and operational protections. * Conduct due diligence checks-such as FMV assessments and site justification reviews-when initial offers are declined. * Determine when requests require budget or language escalation and secure appropriate approvals. Project Leadership & Delivery * Prioritize and lead multiple contracting projects across several therapeutic areas (oncology & respiratory experience strongly preferred). * Proactively escalate risks, timeline impacts, or delays that could affect CTA execution. Tools, Systems & Communication * Demonstrate expert proficiency in Excel and clinical trial management systems. * Communicate effectively in both written and verbal formats, incorporating feedback seamlessly. * Maintain accurate and timely updates in departmental trackers and databases. Compliance, Collaboration & Continuous Improvement * Deepen and maintain knowledge of GCP, sponsor processes, SOPs, work instructions, and new technologies. * Build strong working relationships with internal and external partners. * Support and train additional team members as needed. * Contribute to process improvement initiatives that simplify workflows and eliminate inefficiencies. * Take on adhoc tasks and diverse projects with a solutionsoriented mindset. What You Bring (Minimum qualifications): * 3+ years negotiating budgets and contracts from templates * Direct experience negotiating with large academic institutions * Ability to juggle priorities, lead projects, and deliver results under tight timelines * Strong understanding of clinical study protocols, timelines, and siterelated milestones (e.g., SIV) * Bachelors degree Preferred Qualifications * 5+ years of site contracts and study start-up (SSU) experience within a global CRO or pharmaceutical sponsor environment, including ownership of multi-country studies. * Demonstrated expertise negotiating site CTAs and investigator budgets, including direct interaction with sites, sponsors, Site Contract Service Centers, and Legal teams. * Strong experience drafting and managing site-specific CTAs from country or global templates and ensuring alignment with sponsor MSAs and country requirements. * Proven ability to manage contract amendments and protocol-driven changes, maintaining compliance with timelines, quality standards, and documentation requirements. * Experience serving as an escalation point for complex contract, budget, or process issues, with a track record of proactive risk identification and resolution. * Hands-on experience with SSU tracking systems and contract repositories, including real-time milestone tracking and metadata management. * Demonstrated leadership in training and mentoring junior staff, including contribution to SOPs, WIs, templates, and internal training materials. * Experience supporting business development activities, such as proposal development, bid defenses, or sponsor-facing meetings. * Oncology & respiratory therapeutic area experience * Prior experience with pharma * Strong project management skills and comfort leading crossfunctional efforts Salary Range * $56,400 - $95,900 If you're ready to elevate your contracting career in a critical sponsordedicated role-and join a team driven by trust, transparency, and high performance-this is your opportunity! At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Principal/Sr Medical Editor - Regulatory Documents - Copy Editing + QC - NA/Canada Remote Based Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities *Maintains strong familiarity with FDA, EU, and other relevant guidelines and industry standards to ensure that documents meet or exceed sponsor and regulatory requirements and guidance. *Represents the editorial group in medical writing, on study teams, and in cross-departmental project teams as needed. *Monitors timelines and budgets for assigned projects and updates the lead medical writer, project manager, and/or direct supervisor (as appropriate) if deliverables are at risk. *Provides technical support and expertise as appropriate. Conducts training of medical editing staff and functions as a mentor. Advises medical writers, medical editors, and study teams on quality review, compilation, and editorial standards. Provides training to members of the global medical writing team in aspects relative to their roles. *Serves as project lead for deliverables of assigned complex and/or large medical writing projects, including, but not limited to, scheduling and leading internal project-specific team meetings, organizing project-specific requirements, and ensuring all information is distributed to the editorial team and implemented within the deliverable. *Serves as a member of the medical writing team for projects with medical writing deliverables. Provides feedback to the lead medical writer on progress of editorial process. *Copyedits assigned documents, applying correct grammar, punctuation, spelling, and style following AMA Manual of Style or various custom style guidelines as well as established medical writing internal checklists and best practices. *Performs quality review of assigned documents to ensure accuracy. *Contributes to the development of process improvement tools and the development or revision of internal policies and procedures affecting editorial work. *Manages assigned projects according to medical writing standard operating procedures and client standards, on time and on budget. *May compile medical writing deliverables. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $62,000.00 - $108,600.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

New York City based role to travel 3 days a week/2 days remote - Monday through Friday opportunity. Must be a Certified Peer Recovery Advocate or Certified Mental Health Peer Summary of Position Assist the entire BH Care Management interdisciplinary team in managing members with Care Management needs. Ensure work is appropriately documented in the system to effectively implement member care plans. Work seamlessly with clinical staff to ensure member needs are met. Provide telephonic and in-person outreach to members that have been identified for/enrolled in care management and ensure members' needs are supported throughout the duration of member enrollment to the program, by completing screenings with members, coordinating with Care Manager on members' care plan, making appropriate referrals to the interdisciplinary care team, coordinating post-acute services on behalf of members, assisting with community resource needs and more. Perform in-person member visits in community settings, such as their home, Neighborhood Care sites, community agencies, shelters, hospitals, and physician offices for member engagement. Principal Accountabilities • Work collaboratively, as a critical component of the Medical Management team, to facilitate non-clinical elements of care management, including appointment scheduling and reminders, arranging transportation, and identification of/connection to community-based resources., • Perform accurate and timely intake and data entry for all Care Management requests and referrals for all lines of business, upon receipt of inbound requests, via call, fax, and web portal, in accordance with departmental policy and regulatory requirements., • Perform member telephonic and in-person outreach for program enrollment and ongoing engagement with the goal of retaining members in the BH Care Management Program., • Perform in-person member visits in community settings, such as their home, Neighborhood Care sites, community agencies, shelters, hospitals and physician offices to introduce care management programs, validate member contact information, and promote member engagement and retention in the program., • Triage cases and assign receipts to appropriate teams., • Communicate and/or respond to inquiries from providers, facilities, and members., • Initiate completion of member and provider correspondence and verbal outreach according to departmental guidelines., • Enter and maintain documentation in electronic record, meeting defined timeframes and performance standards., • Perform other related projects and duties as assigned., • Manage caseload and update care plans for members of all risk levels in collaboration with the clinical team., • Support care interventions including making doctor's appointments, health coaching, referrals to internal and external resources, assist with transportation issues., • Identity and address needs for Transitions of Care., • Leverage motivational interviewing skills and a member-centric approach to identify members' needs, prioritize and support care plan implementation., • Perform a wide range of research and educational outreach activities to encourage healthy behaviors, such as outreaching to identified members who need a primary care provider or who may have gaps in care related to recommended tests or provider visits and facilitate gap closure and receipt of evidence-based care., • Adhere to processes for collecting member-specific clinical and demographic data from providers and other entities as required by clinical staff., • Support communication and coordination with delegated entities, as necessary., • Coordinate directly with community-based organizations and agencies to identify available and/or alternative resources for a wide range of concerns, including home safety, financial assistance, caregiver support and transition assistance., • Actively participate in assigned committees and projects., • High School Diploma, • Bachelor's in related field preferred, • Certified Recovery Peer Advocate OR Certified Mental Health Peer Required, • 2 -3 years' relevant professional work experience, • 2 years' experience in health care industry, or other related activities, • Community Health Worker Certification may be considered with extensive mental health experience, • Additional years of experience/certifications/training may be considered in lieu of educational requirements, • Experience working in a multicultural setting, • Fluency (verbal) in English and Spanish, • Excellent customer service skills, • Strong oral, written and interpersonal communication skills, • Ability to work both independently and collaboratively with others, • Previous system user experience in a highly electronic environment, • Proficiency in Microsoft Office suite skills, • Knowledge of medical terminology and medical payment, • Ability to prioritize multiple tasks, • Detailed oriented; strong organizational and prioritization skills, • Dedicated home office space with reliable internet access to ensure PHI HIPPA compliance, • Strong problem-solving ability, critical thinking skills, and flexibility Additional Information, • Requisition ID: 1000003060, • Hiring Range: $48,600-$83,160

Thank you for considering Progyny! As a Client Success Manager, you'll play a crucial role in building and maintaining strong relationships with Progyny's growing sector of mid-market employer clients. In the role, you'll manage client accounts, provide on-going relationship support, and lead opportunities for growth and upsells. This role will be supporting the Northeast territory. What you'll do... * Establish, cultivate and manage the customer relationship at multiple levels, serving as a healthcare consultant and trusted business advisor and deliver customer-centric solutions * Build relationships with consultants and brokers, recognizing the value they bring to our clients * Successfully manage upsells of new product lines and renewals of current clients * Effectively plan, negotiate and influence the interactions and relationships with customers, their brokers / consultants and internal team members to achieve strategic account goals * Deliver regular reporting to customer including plan performance and service results * Create and clearly articulate the value story, trend drivers and tracking of solutions performance to the customer * Develop a strategic plan for a mid-market size book of business to efficiently meet role objectives About you... * 3-5 years of experience in Client Success, Account Management, or relationship management, ideally within the employer benefits or insurance industries * Proven track record of working with mid-sized employers for client relationship management and consultation within health care benefits segment * Excellent negotiation, collaboration, and listening skills * Excellent messaging, positioning and presentation of information for client impact * Strong project management skills * Strong business and financial acumen * Ability to work under pressure and prioritize responsibilities * Prior success in a fast-growing organization * Resides in the Northeast region of the US Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $95,000 - $105,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1

Job DescriptionThis full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer: • Remote, work from home career., • Average first-year earnings of $69K commission + bonuses., • Life-long residual income through renewals., • Unionized position with stock options., • Excellent benefits package - medical, dental, and prescription coverage., • Exceptional training with experienced managers., • High-quality leads provided: no calling family or friends., • Flexible hours: this is a fulltime career, but you can choose when you work., • Opportunities for advancement and recognition as we promote from within., • Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support. Qualities We Value: • Willingness to learn and be coached as we provide comprehensive training., • Outgoing and Friendly Personality: a positive and approachable demeanor., • A strong desire to help others: provide valuable advice and services., • Effective Communication Skills: your ability to connect with others is crucial., • Laptop or computer with camera is required., • Possession of, or willingness to obtain an LLQP license., • Basic computer literacy is essential., • Contact the leads we provide to schedule virtual meetings with clients., • Present benefit programs to enroll new clients and cultivate relationships with them., • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.]]>

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job DescriptionTitle: Information Technology - Specialist, Infra Support Services Location: 3 months Location: Clifton, NJ Justification for Temp: New Location set up Is Covid Vaccination Required?: No Is Position Eligible for Remote Work?: No Shift/Time Zone: 8 am to 4:30pm Eastern Basic Purpose: This position is responsible for all tactical aspects of delivering Regional Field IT Support services for Business Units within a Region, as it relates to supporting laboratory operations. These services include Tier-2 Field IT support, voice communications, data networking, desktop, LIS/BIS equipment, imaging systems, facility systems, security administration, and asset management. Duties and Responsibilities: Desktop Support, LAN/WAN, Server Administration, Imaging Systems, Telecom, Instruments: Troubleshoot and resolve all Service Center tickets routed to your Assignment Group according to the established SLA. Perform IMAC's all systems as applicable Perform maintenance, patches and updates to all systems in a timely manner, according to SOPs Maintain up to date knowledge and skills related to changing technology and services provided by Field IT Support Provide clear, regular submissions of Management Reports and Metrics that document performance against SLA's via standard products including Client Service Manager and Clarity Contribute to team and specific short, mid and long term goals Asset Management: Assist in inventory management, including acquisition and disposal of all IT related equipment according to policies Assist in coordination of asset disposal for Diagnostics Workstation (QSW) machines and peripherals Ensure that the Diagnostics Information Technology Asset Management (ITAM) policies are enforced at the Business Unit Additional Requirements: Up to 80% of Travel Clean / valid driver's license required - MVR must be run On Call Coverage as needed May perform other duties as assigned Qualifications: Education Preferred: AA degree or relevant work experience and certifications – CompTIA A Work Experience: 0-2 years Physical Requirements – Ability to routinely lift 40 lbs; walk long distances; stand and bend in tight spaces; drive short and long distances. Mental Requirements – maintain composure under pressure; adapts to change; ability to grasp information quickly. Demonstrates entry level understanding of skill area progressing to application of knowledge attained through education, certifications or other related experience such as on the job training. Level I Autonomy Works under supervision. Use little discretion. Is expected to seek guidance in unexpected situations. Interacts with immediate team members. Performs Beginner Level activities. Requires assistance in solving problems. Applies Beginner Level knowledge and processes. Demonstrates an organized approach to work. Learns new skills and applies newly acquired knowledge. Follows policies and procedures. Demonstrates sufficient communication skills for effective dialogue with colleagues. Contributes to identifying own development opportunities. Knowledge of Microsoft Office products – Word, Excel, PowerPoint, and Access. Problem Management - troubleshooting and problem solving skills Time Management and Organizational skills Demonstrated proficiency in verbal and written communications skills Strong commitment to customer and employee satisfaction. Ability to work with customers, both internal and external #TB_HC #ZR Why TalentBurst? At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth. Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships. We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options. TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce. Company DescriptionFounded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CAFounded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CA

• Job Type: Officer of Administration, • Regular/Temporary: Regular, • Hours Per Week: 35, • Standard Work Schedule: Core business hours Monday-Friday, schedules vary Revenue Cycle Coordinator (Outsourcing) is responsible for monitoring and coordinating outsourcing initiatives, including ensuring compliance with agreements, monitoring vendor performance, and managing outstanding receivables referred to outside vendors and FPO outsourcing teams. Responsibilities Operations • Coordinates revenue cycle vendor activities including the review of work effort reallocations, and monitoring vendor achievement in alignment with approved timetables., • Monitors the priority matrix and ensures timely completion of key tasks, including, but not limited to, overturning denials and adjustments., • Oversees the inflow of work to vendors to ensure assigned work is completed effectively and within the agreed-upon timelines as outlined in vendor agreements., • Evaluate workflow and communication effectiveness to ensure departmental needs are met and revenue cycle vendor-related objectives are executed., • Collaborates with vendors, internal teams, and departments to resolve discrepancies and conduct root cause analysis to promote continuous improvement of workflows, PnP, and SOPs., • Assists in the creation and execution of onboarding and training activities under the direction of the Manager, including but not limited to conducting workshops and drafting materials such as job aids., • Support the management of vendor system access and training., • Assists with the review, audit, and preparation of vendor invoices for payment and submission for approval., • Monitor work queue inventory, rates of collection, and potential backlog and make data-driven recommendations to leadership., • Evaluates work queues to ensure the capture of appropriate activities and analyzes inflow for issues and trends. Partners with appropriate experts, such as IT, to bring issues to resolution., • Utilizes technology to conduct reports, complete analysis, and conduct recurring audit of quality and quantity of work based on established key performance indicators and targets., • Reviews vendor performance metrics and escalates issues to ensure alignment with established service level agreements., • Prepares reports on referrals, contingency fees, and aging of receivables activities/operations (e.g. operational efficiencies)., • Prepares denial reports, highlights trends, and gathers relevant documentation., • Reviews, understands, and communicates payer industry standards, policies, and other changes. Stays appraised of payer process changes., • Collaborates with clinical departments and vendor(s) to establish effective communications to further the efficiency of the revenue cycle process., • Contributes individually or as part of a team towards achieving established organizational goals across all Revenue Cycle units., • Provides guidance and onboarding support to vendors and new/junior staff., • Fosters vendor professionalism and performance with training and feedback., • Maintains a good working relationship with vendors, departmental partners, and CRO colleagues., • Conforms to all applicable HIPAA, Billing Compliance, and safety policies and guidelines. Minimum Qualifications • Requires bachelor's degree or equivalent in education and experience., • Minimum of three (3) years related experience in a physician billing or third-party payor environment., • An equivalent combination of education and experience may be considered., • Demonstrated skills in revenue cycle in healthcare, • Excellent verbal and written communication skills., • Intermediate to advanced level proficiency in Microsoft Office (Word & Excel) or similar software is required and an ability and willingness to learn new systems and programs., • Must be a motivated individual with a positive and exceptional work ethic., • Knowledge of Epic., • Experience in overseeing vendors and inflow of work. Patient Facing Competencies Minimum Proficiency Level Accountability & Self-Management Level 3 - Intermediate Adaptability to Change & Learning Agility Level 2 - Basic Communication Level 2 - Basic Customer Service & Patient Centered Level 3 - Intermediate Emotional Intelligence Level 2 - Basic Problem Solving & Decision Making Level 3 - Intermediate Productivity & Time Management Level 3 - Intermediate Teamwork & Collaboration Level 2 - Basic Quality, Patient & Workplace Safety Level 3 - Intermediate Leadership Competencies Minimum Proficiency Level Business Acumen & Vision Driver n/a Performance Management Level 1 - Introductory Innovation & Organizational Development n/a Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

Job DescriptionThis full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer: • Remote, work from home career., • Average first-year earnings of $69K commission + bonuses., • Life-long residual income through renewals., • Unionized position with stock options., • Excellent benefits package - medical, dental, and prescription coverage., • Exceptional training with experienced managers., • High-quality leads provided: no calling family or friends., • Flexible hours: this is a fulltime career, but you can choose when you work., • Opportunities for advancement and recognition as we promote from within., • Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support. Qualities We Value: • Willingness to learn and be coached as we provide comprehensive training., • Outgoing and Friendly Personality: a positive and approachable demeanor., • A strong desire to help others: provide valuable advice and services., • Effective Communication Skills: your ability to connect with others is crucial., • Laptop or computer with camera is required., • Possession of, or willingness to obtain an LLQP license., • Basic computer literacy is essential., • Contact the leads we provide to schedule virtual meetings with clients., • Present benefit programs to enroll new clients and cultivate relationships with them., • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.]]>

Job DescriptionThis full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer: • Remote, work from home career., • Average first-year earnings of $69K commission + bonuses., • Life-long residual income through renewals., • Unionized position with stock options., • Excellent benefits package - medical, dental, and prescription coverage., • Exceptional training with experienced managers., • High-quality leads provided: no calling family or friends., • Flexible hours: this is a fulltime career, but you can choose when you work., • Opportunities for advancement and recognition as we promote from within., • Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support. Qualities We Value: • Willingness to learn and be coached as we provide comprehensive training., • Outgoing and Friendly Personality: a positive and approachable demeanor., • A strong desire to help others: provide valuable advice and services., • Effective Communication Skills: your ability to connect with others is crucial., • Laptop or computer with camera is required., • Possession of, or willingness to obtain an LLQP license., • Basic computer literacy is essential., • Contact the leads we provide to schedule virtual meetings with clients., • Present benefit programs to enroll new clients and cultivate relationships with them., • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.]]>

Job DescriptionThis full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer: • Remote, work from home career., • Average first-year earnings of $69K commission + bonuses., • Life-long residual income through renewals., • Unionized position with stock options., • Excellent benefits package - medical, dental, and prescription coverage., • Exceptional training with experienced managers., • High-quality leads provided: no calling family or friends., • Flexible hours: this is a fulltime career, but you can choose when you work., • Opportunities for advancement and recognition as we promote from within., • Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support. Qualities We Value: • Willingness to learn and be coached as we provide comprehensive training., • Outgoing and Friendly Personality: a positive and approachable demeanor., • A strong desire to help others: provide valuable advice and services., • Effective Communication Skills: your ability to connect with others is crucial., • Laptop or computer with camera is required., • Possession of, or willingness to obtain an LLQP license., • Basic computer literacy is essential., • Contact the leads we provide to schedule virtual meetings with clients., • Present benefit programs to enroll new clients and cultivate relationships with them., • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.]]>

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. About the Admissions and International Fulfillment Team: Admissions owns the fan journey from purchase to venue entry. We orchestrate a real-time fulfillment network connecting sellers, systems, and experiences to get buyers in – reliably and delightfully. When things go wrong, we diagnose and resolve issues fast through resilient systems, automation, and AI-driven interventions that protect the buyer experience and strengthen marketplace trust. International Fulfillment extends this mission globally. Our goal is simple and ambitious: deliver a post-purchase experience that works seamlessly across markets with very different norms, expectations, and operational realities. We are building systems that make a complex global marketplace feel simple, reliable, and intuitive for international fans. About the Role: As a Product Manager – International Fulfillment, you will own the end-to-end post-purchase journey for fans outside North America. You'll work across engineering, operations, and customer experience teams to design products that meet the unique needs of international buyers and sellers — from the moment a ticket is purchased until the moment they enter the venue. You will identify opportunities across diverse markets, synthesize on-the-ground insights, and turn them into scalable product strategies. This role is ideal for someone who thrives on understanding customers deeply, solving ambiguous problems, and connecting operational complexity to elegant product solutions. This is a rare, GM-like product role: broad, customer-centric ownership across multiple systems and markets, with the chance to define how StubHub serves millions of international fans as we grow globally. Location: Hybrid (3 days in office / 2 days remote) – New York, NY What You'll Do: Champion the International Post-Purchase Experience • Act as the owner of the entire post-purchase journey for our international fans – designing systems that scale across borders and customer needs., • Understand the nuances of diverse markets and customer cohorts, turning insights into product opportunities and long-term strategic direction., • Own a broad problem space with guidance – defining priorities, success metrics, and product direction across all international markets., • Identify friction points and unmet needs across the end-to-end experience, from purchase to venue entry., • Collaborate closely with engineering, operations, and customer experience teams to bring solutions to life., • Translate market differences and operational realities into scalable product requirements and system designs., • Use data, experimentation, and customer research to identify high-potential opportunities for improving performance in international markets., • Improve key outcomes such as fulfillment reliability, customer understanding, and post-purchase confidence., • 2–5 years of experience in product management, ideally in consumer-facing or marketplace environments., • Demonstrated ability to work through ambiguity – framing problems, identifying insights, and defining product direction., • Strong analytical fluency: comfortable with SQL, dashboards, and data-driven prioritization., • Experience partnering with engineering teams and translating customer needs into actionable technical requirements., • Customer-obsessed mindset with a track record of using qualitative and quantitative insights to shape product decisions., • Strong cross-functional collaboration skills – especially with operations and customer experience teams., • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed., • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$120,000—$170,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found hereWe are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Operations Manager Type: Full-time Compensation: $56–$70/hour Location: Remote Role Responsibilities • Own vendor logistics and coordination across software tools, service providers, contractors, and compliance platforms., • Drive follow-ups across teams to ensure accountability and timely execution., • Conduct research, data entry, and preparation to support sales, fundraising, and partnership initiatives., • Build and manage recurring workflows, including investor updates and onboarding checklists., • Create and maintain SOPs and documentation as systems scale., • Coordinate hiring logistics, including scheduling, interview coordination, and candidate communication., • Prepare briefs, summaries, and agendas for leadership meetings., • Own SOC 2 compliance workflows by tracking controls, coordinating evidence, and managing audit timelines., • Manage day-to-day HR operations including onboarding, benefits administration, and tools like Rippling., • Coordinate content across channels such as LinkedIn, blogs, and internal communications., • Support event planning for conferences, customer dinners, and demo days. Must-Have • 1–3 years of experience in operations, Chief of Staff, EA, consulting, or startup environments., • Exceptional organizational skills with a strong bias toward documentation and systems., • Ability to context-switch effectively across tasks such as vendor management, investor communication, and onboarding workflows., • Strong written communication skills, comfortable drafting on behalf of leadership., • Highly proactive, identifying and solving problems before they escalate., • Exposure to enterprise sales cycles or B2B/industrial environments., • Upload resume, • AI interview based on your resume

Job Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. Position Highlights: • Full-Time: Monday-Friday 8:30AM-5:00 PM EST, • Location: This role will be performed at one location (Remote), • Comfortable working in a high-volume production environment., • Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status., • Documenting information in multiple platforms using two computer monitors., • Receive and process requests for patient health information in accordance with Company and Facility policies and procedures., • Maintain confidentiality and security with all privileged information., • Maintain working knowledge of Company and facility software., • Adhere to the Company's and Customer facilities Code of Conduct and policies., • Inform manager of work, site difficulties, and/or fluctuating volumes., • Assist with additional work duties or responsibilities as evident or required., • Consistent application of medical privacy regulations to guard against unauthorized disclosure., • Responsible for managing patient health records., • Responsible for safeguarding patient records and ensuring compliance with HIPAA standards., • Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record., • Ensures medical records are assembled in standard order and are accurate and complete., • Creates digital images of paperwork to be stored in the electronic medical record., • Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately., • Answering of inbound/outbound calls., • May assist with patient walk-ins., • May assist with administrative duties such as handling faxes, opening mail, and data entry., • Must meet productivity expectations as outlined at specific site., • May schedules pick-ups., • High School Diploma or GED., • Ability to commute between locations as needed., • Able to work overtime during peak seasons when required., • Basic computer proficiency., • Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis., • Professional verbal and written communication skills in the English language., • Detail and quality oriented as it relates to accurate and compliant information for medical records., • Strong data entry skills., • Must be able to work with minimum supervision responding to changing priorities and role needs., • Ability to organize and manage multiple tasks., • Experience in a healthcare environment., • Previous production/metric-based work experience., • In-person customer service experience., • Ability to build relationships with on-site clients and customers. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job DescriptionSenior Product Manager, Life Sciences Data Products (Applied AI) Location: U.S. (Remote-first) with optional hub-based hybrid Employment: Full-time Level: Senior IC (high ownership) Start: ASAP / Flexible Beacon Talent is leading a confidential search for a venture-backed company building an applied AI + data platform that supports life sciences teams (biopharma, medtech, and research organizations) with secure access to real-world clinical datasets and tooling that accelerates discovery and development while maintaining high standards for privacy, quality, and responsible use. The Role As Senior Product Manager, Life Sciences Data Products, you will own the strategy and execution for a portfolio of data-driven products used by life sciences customers to find, access, evaluate, and operationalize complex clinical datasets for R&D and clinical development workflows. This is a hands-on, high-agency role—ideal for a PM who loves ambiguous problem spaces, can translate market signals into crisp product bets, and can partner deeply with engineering and data teams to ship scalable product capabilities. What You’ll Own * Product vision & roadmap: Define the life sciences product strategy, identify the highest-leverage problems, and translate them into a sequenced roadmap with measurable outcomes. * Discovery & validation: Run customer interviews, workflow mapping, and opportunity sizing to determine what to build, what to standardize, and what to avoid as one-off services. * Scalable data products: Build repeatable “productized” capabilities that improve dataset usability, governance, search/retrieval, cohort building, and downstream analytics readiness. * AI-assisted workflows: Partner with technical teams to design automation that reduces friction in data access and analysis (e.g., metadata enrichment, quality signals, dataset packaging, evaluation tooling). * Execution leadership: Write requirements, define success metrics, manage tradeoffs, and drive delivery from concept through launch—iterating based on usage and customer outcomes. * Cross-functional alignment: Collaborate closely with go-to-market partners to ensure positioning, packaging, and feedback loops inform the roadmap without turning the product into custom projects. * Market awareness: Stay current on life sciences R&D and clinical development trends and incorporate them into differentiation and product choices. What We’re Looking For Required * 5+ years building data products or platforms for life sciences and/or healthcare customers. * Strong product discovery muscle: customer interviews, problem framing, prioritization, and roadmap ownership. * Technical fluency across data infrastructure, APIs, pipelines, and working concepts in ML-enabled products (no need to code). * Track record partnering with engineering and data teams to deliver complex, high-impact product work. * Excellent communication—credible with technical teams and clear with non-technical stakeholders. * Comfort operating in a fast-moving environment with evolving inputs and limited process. Nice to have * 0→1 product experience or taking early products to scale in a regulated domain. * UX/product design sensibility with strong intuition for end-user workflows. * Prior experience in analytics, data science, or experimentation. * Familiarity with privacy, governance, and quality frameworks for sensitive datasets. Why This Role * Direct ownership of a high-impact roadmap at the intersection of life sciences + data platforms + applied AI * Meaningful influence over what becomes productized vs. service-heavy * Close collaboration with technical leadership and high visibility across the company Compensation Competitive base + equity + benefits. (Exact range varies by level and location and will be shared during the process.)

Job Description The Climate Finance Portfolio Manager is responsible for the ongoing management of an assigned portfolio of commercial solar, battery storage, energy efficiency, and other climate-related project finance credit, in collaboration with the Climate Lending Team. This role focuses on credit execution, monitoring and analysis to ensure portfolio performance, policy compliance and timely risk identification. Portfolio management responsibilities include reviewing project performance and status reports, analyzing financial statements, monitoring covenant compliance, coordinating receipt of borrower reporting, supporting loan modifications and renewals, and preparing credit recommendations in accordance with Bank policy. The role works closely with relationship managers, underwriters, borrowers, internal partners and external parties (including counsel, servicers, and third-party consultants) to ensure effective loan administration. The position requires strong analytical skills, sound credit judgement, attention to detail, effective communication, and the ability to manage competing priorities and deadlines. Essential Job Functions: • Portfolio Management, • Provide ongoing daily management of assigned climate loan relationships within bank policy and customer service standards., • Request, analyze, and assess borrower financial reporting and project performance information on a timely basis., • Underwrite and recommend loan modifications, renewals, waivers, and amendments., • Review financial models, collateral reporting, third-party reports, and appraisals; escalate issues as appropriate., • Prepare credit memoranda, risk rating recommendations, and approval packages in compliance with Bank guidelines., • Coordinate with legal counsel on documentation for borrower execution., • Work with third-party vendors (e.g., independent engineers, O&M contractors, consultants) as required., • Communicate clearly with internal partners and borrowers regarding portfolio issues and requirements., • Monitor covenant compliance and document exceptions., • Maintain accurate and complete credit files and portfolio documentation., • Prepare reporting for internal portfolio reviews and loan quality meetings., • Respond to information requests from internal stakeholders and auditors., • Identify emerging risks within assigned portfolio and escalate concerns to management., • Provide secondary approval for advances after determining that all conditions to advances have been met., • Collaboration and Professional Contribution, • Support team members through collaboration and knowledge sharing., • Provide input on process improvements and workflow enhancements., • Maintain proactive communication with relationship managers and internal partners., • Demonstrate accountability for individual deliverables and deadlines., • Recommend ways to improve the organization., • Proactively manage loan relationships by setting appropriate client expectations and meeting deadlines., • Proactively keep management, commercial bankers and other team members informed on the progress with client requests and other deliverables., • Develop familiarity with software applications such as Salesforce, Moody’s Credit Lens, SLACK, etc.., • Bachelor’s degree in Business Administration, Finance, Accounting, or related field, or equivalent commercial credit experience., • 3-7 years of relevant experience in commercial banking, project finance, structured finance, or climate/renewable energy lending., • Demonstrated ability to analyze financial statements, cash flows, and financial models to assess borrower and project performance., • Working knowledge of commercial loan structures, collateral, covenants and credit risk principles., • Experience preparing credit memoranda risk rating recommendations and loan approval packages., • Strong attention to detail and ability to manage multiple priorities and deadlines., • Proficient in Microsoft Excel and other productivity tolls; ability to learn and use internal bank systems effectively., • Strong written and verbal communication skills, with the ability to present clear, organized credit analysis., • Demonstrated professionalism, accountability, and collaborative work style. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Employee discounts, • Flexible schedule, • Opportunity for advancement Responsibilities: • Conduct sales calls and follow-ups with potential customers to drive container sales., • Provide expert guidance on shipping container specifications and options., • Manage customer inquiries and provide timely solutions to enhance satisfaction., • Maintain accurate records of sales activities and customer interactions in CRM., • Collaborate with the logistics team to ensure smooth delivery processes., • Develop and execute sales strategies to meet and exceed sales targets., • Stay updated on industry trends and competitor offerings to inform sales tactics., • Participate in virtual team meetings and training sessions to enhance skills.Requirements:, • Proven sales experience, preferably in the shipping or logistics industry., • Strong communication skills with a customer-focused attitude., • Ability to work independently and manage time effectively in a remote environment., • Familiarity with CRM software and sales tracking tools., • Knowledge of shipping container types, sizes, and pricing structures., • Self-motivated with a passion for sales and achieving targets., • High school diploma required; Bachelor's degree in Business or related field preferred. This is a remote position.

Job Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. We're looking for experienced and credentialed outpatient coders to become an integral part of our team. The ideal candidate for this role possesses high attention to detail and a depth of knowledge in medical terminology. This role is fully remote with a flexible schedule, allowing you to help shape the future of healthcare from your own workspace! Preferred: Facility Outpatient Coder with a specialization SDS/OBS. Coder must have experience with pain injections Qualified candidates will have 3+ years of coding experience. CCS certification preferred *** What You Will Do: • Review medical records and assign accurate codes for diagnoses and procedures., • Assign and sequence codes accurately based on medical record documentation., • Assign the appropriate discharge disposition., • Abstract and enter the coded data for hospital statistical and reporting requirements., • Communicate documentation improvement opportunities and coding issues to appropriate personnel for follow up and resolution., • Maintain a 95% coding accuracy rate and a 95% accuracy rate for APC assignment and meet site-designated productivity standards., • Be responsible for tracking continuing education credits to maintain professional credentials., • Attend Datavant Health sponsored education meetings/in-services., • Demonstrate initiative and judgment in the performance of job responsibilities., • Communicate with co-workers, management, and hospital staff regarding clinical and reimbursement issues., • Function in a professional, efficient, and positive manner., • Adhere to the American Health Information Management Association's code of ethics., • Be customer-service focused and exhibit professionalism, flexibility, dependability, and a desire to learn., • Handle a high complexity of work function and decision-making., • Possess strong organizational and teamwork skills. What You Need to Succeed: • AHIMA certified credentials (RHIA, RHIT, CCS) or AAPC certified credentials (CPC, CPC-H, COC, CIC or CRC)., • 2+ years of coding experience in a hospital and/or coding consulting role., • Proficiency with most or all of these coding specialties (Same Day Surgery, Observation, Injections/Infusions), • Proficiency with most or all of these coding specialties (Ancillary, Emergency Department, Injections/Infusions, E/M leveling), • Strong written and verbal communication skills, adeptness in remote work, and exceptional time management skills., • Experience in computerized encoding and abstracting software., • Required to take and pass annual Introductory HIPAA examination and other assigned testing to be given annually, • Experience in computerized encoding and abstracting software What We Offer: • Benefits for Full-Time employees: Medical, Dental, Vision, 401k Savings Plan w/match, 2 weeks of paid time off, and Paid Holidays, Floating Holidays, • Benefits for PRN employees: 401k savings plan w/match, • Free CEUs every year, • Stipend provided to assist with education and professional dues (AHIMA/AAPC), • Equipment: monitor, laptop, mouse, headset, and keyboard, • Comprehensive training led by a credentialed professional coding manager, • Exceptional service-style management and mentorship (we're in this together!) Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$20—$35 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description Job Description • Base salary ranges: $190k - $235k, • Total compensation includes base salary, sales rewards & commission plan, and RSU's Leveraging your industry knowledge and sales expertise, you will identify business opportunities, develop strategic relationships, and deliver tailored solutions to meet the unique needs of Energy & Infrastructure industry companies in North America. This role is responsible for cultivating our client's presence in the market and growing business development opportunities with new clients with whom the company has not had previous significant contact. The successful candidate must have specific experience as an individual contributor selling BPO & Advisory services to the North America Energy & Infrastructure client industries. Responsibilities • Have Big-deal experience – the ideal candidate will have proven experience in closing deals with ACV > $2M and TCV > $ 10M selling BPO services to the Energy & Infrastructure industries.., • Be responsible for New Logo hunting and the sales cycle from deal origination to closure (signed contract) and successful handover to the Account Manager subsequently., • Bring an understanding of the North America Energy & Infrastructure sector marketplace and competitor offerings to drive the company's growth strategy and investments., • Work closely with Industry Business Unit leads to work on targeted account strategies, agree on target logos, and pursue to deliver high value and high growth new logos., • Build a predictable pipeline of new business to generate repeatable and profitable revenues across the various Business Units, • Execute go-to market plans via targeted campaigns and other sales channels including advisors, influencers, conference attendance, industry events, etc., • Can effectively identify and translate client needs into the company service offerings. Develop an understanding of customers business needs, matching them with the company capabilities, and developing winning proposals for the company. The person hired for this role must have solid current experience as an individual contributor selling multi – year / multi - million-dollar BPO & Advisory engagements in to Energy & Infrastructure sectors • 8 - 10 years as an individual contributor selling new business for a BPO and / or Top 10 Advisory Consulting firm with last few recent years focused on selling into Energy & Infrastructure clients., • Astute at identifying and qualifying leads, be able to develop strong relationships at potential client organizations and have the proven ability to convert these relationships into commercial engagements in situations where little to no previous relationship existed., • Effectively and proactively managed clients expectations, built deep client partnerships,, • Broad functional knowledge within the North American BPO & Consulting sector and able to connect with a variety of executive level stakeholders on their specific pain-points., • Strong sales process and operations skills (pipeline management, forecasting, budgeting, etc.), • Strategically minded and able to create a consultative and solution-minded sales environment., • High-energy style who is motivated by winning., • Demonstrated ability to work in a multicultural global environment.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is looking for a Senior Product Manager with a passion for solving complicated data problems for the Catalog team. Catalog forms the backbone of the StubHub consumer experience allowing other downstream teams to leverage and build upon structured data sets. As a Senior Product Manager, you will own the ingestion, enrichment, and serving of the primary data structure that drives our global business. Tangible product work you will solve will be data integration options to enhance our global catalog and solving for how to best model data based on various frontend & data layer use cases. Think of the type of structured data that powers the most feature rich recommendation engines and imagine how you can deliver a roadmap for StubHub to achieve that goal. Location: Hybrid (3 days in office / 2 days remote) – New York, NY or Century City, CA About the Team: Catalog forms the foundation of the StubHub consumer experience and is at the heart of our mission: to connect people with unforgettable experiences. The team is responsible for sourcing and categorizing data as part of the ingestion process, efficiently and meaningfully storing ever-growing stream of data and finally exposing the data to the end-user through comprehensive set of scalable and intuitive interfaces. At a foundational level, Catalog team aspires to act as an innovation engine for downstream teams – powering the enrichment of experiences on the frontend within Consumer Experience, enabling innovative strategies for Customer Service and facilitating more relevant ads for Performance Marketing. Finally, as the source for all visual assets (images, maps, view from seat, etc.), Catalog has a pivotal role in changing the look and feel of StubHub's website, serving millions of users a month with engaging visual assets. What You'll Do: • As the source of product-related data, you will be responsible for ensuring a high bar for data quality and building scalable solutions to provide high quality data and unlock value., • Help form a view of what a "superb" catalog through working with product and operations teams across the company., • 5+ years working in product management delivering high quality data products., • History of data driven decision making., • Bachelors' degree in STEM, finance, economics, or another relevant field., • Knowledge of SQL and/or data modeling.What We Offer:, • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.

Job DescriptionDescription: Position: Regional Sales Manager Focus Area(s): • Municipal Drinking Water & Wastewater Applications and/or, • Industrial Applications and/or Location: Remote Job Overview: The Regional Sales Manager is responsible for developing and implementing effective sales strategies to maintain existing customers and to gain new customers all while ensuring alignment with Pencco’s capabilities. This role will also analyze market intelligence, forecast sales, and address performance declines, while also preparing contract proposals and responding to RFPs, RFQs, and RFIs. Participation in trade shows and monitoring sales metrics will be essential for driving customer satisfaction and achieving sales targets. Duties/Responsibilities: • Gather and analyze market intelligence to refine sales tactics and identify new opportunities., • Develop and implement effective sales strategies based on specialization area., • Continuously forecast sales based on load counts and monitor sales performance metrics to inform strategic decision makers and adjust strategies as necessary., • Gather and qualify leads to expand the customer base. Record information and activities in CRM tool and as required by other standard operating procedures., • Meet with targeted customers prior to bids being releases/published to ensure specifications can be met by Pencco and influence bid specifications, when possible, in collaboration with the Sales and Applications Development Manager., • Manage customer relationships on a scheduled basis for pricing discussions and bid updates., • If applicable for specialization, ensure customers receive their automatic weekly/monthly reports detailing performance, service, and safety criteria., • Assist in the writing of contract proposals and preparing responses for RFP, RFQ, and RFI packages., • Collaborate with the Sales and Applications Development Manager to collect necessary data, develop and close program proposals, and execution of programs to ensure customer needs are met., • Meet new customers upon contract award to complete required documentation for the offloading of chemicals., • Assist in establishing accounts upon award and manage the transition to service delivery., • If applicable for specialization, evaluate AWT effectiveness on a monthly basis and partner with the Sales and Applications Development Manager to implement effective solutions as needed., • Help develop case studies with customers to showcase product effectiveness., • Utilizing CRM tool and other standard operating procedures, prepare regular reports on sales activities and customer feedback for management review., • Attend and participate in trade shows to promote Pencco’s products and services, ensuring alignment with marketing efforts., • Strong negotiation skills, • Ability to adapt strategies based on market changes and current sales performance trend., • Strong verbal and written communication skills., • Excellent interpersonal skills for managing and building relationships with customers., • Proficient in gathering and analyzing market intelligence., • Excellent organizational skills and attention to detail., • Bachelor’s degree in engineering or other technical degree preferred or at least 8 years of equivalent experience., • Must have water, wastewater or industrial treatment experience per specialization., • Proficient in use of Salesforce or other CRM software desired., • Established contacts in specialization field preferred.

Job Description Note: Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus or commissions. CPower is a leading Virtual Power Plant platform, monetizing the value of customer-sited energy to intelligently strengthen the grid. For over a decade, we’ve made turning flexible energy into revenue simple for partners and large energy users such as businesses, manufacturers, public institutions and healthcare organizations, delivering $1.4 billion from demand response and energy flexibility programs to customers since 2015. We are looking for an Account Manager to join our team to support our portfolio of multi-site, multi-region customers. Our team touches all markets and utility programs in which CPower participates, including Demand Response programs, Distributed Energy Resource (DER) solutions, and evolving storage and renewable monetization. The CPower Account Manager will maintain relationships, support current participation, as well as identify new opportunities to expand our customers. Based on candidate location, our primary preference is a hybrid role requiring in-office presence at our NYC location three days per week (Tues/Wed/Thurs). Our secondary preference is remote. Essential Duties and Responsibilities • Act as a primary point of contact within the company for our customers across the retail, commercial, and industrial sectors, to enhance the customer’s experience with CPower., • Build and foster trusted long-term customer relationships in collaboration with our partners and team members., • Help our customers identify opportunities in the energy markets and understand, evaluate and implement the appropriate products and services offered by the company., • Manage the portfolio’s renewal process and other retention initiatives according to national, regional, and operational objectives as set by the company., • Manage the enrollment process of our customer accounts in the various programs offered. Implement bidding strategies to maximize revenues and reduce risk, based on curtailment plans, historical performance, compliance guidelines, and customer input., • Develop Account Plans for key customers and for specific verticals., • Identify and develop expansion opportunities for new business within the portfolio., • Support the Sales organization’s efforts to grow and strengthen the business., • Organize and provide training & educational material to customers for our products & services., • Facilitate and lead customer meetings and regularly scheduled customer calls., • Frequently communicate with customers about their participation status, performance and financial standing (bids, enrollments, performance, payments, projections, dispatch, etc.)., • Perform related duties as assigned by manager., • Working knowledge of energy markets, and the power/utilities industry. Experience with Demand Response (DR) programs preferred., • Experience working in many of the North American deregulated power markets (PJM, NE-ISO, NYISO, ERCOT, MISO, SPP, and CAISO) is preferred., • Minimum 3 years customer facing experience (account management, problem solving, product/program upselling, contracting)., • Demonstrated ability to establish customer strong relationships through responsiveness to customer requests, consistent follow-up during problem resolution, providing meaningful and timely information related to maximizing customer performance/revenue and face to face interaction., • Proven ability to manage multiple initiatives simultaneously while paying attention to details, identifying critical items, and effectively coordinating / managing through deadlines and deliverables., • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service., • Demonstrate critical & creative thinking, motivation & enthusiasm to serve customers, and a proactive approach to excellence in customer relations., • BA/BS degree or equivalent preferred., • Expert proficiency in MS Office products and MS Dynamics and become a “Super User” for the CPower CRM Platform., • Computer Savvy, able to learn and Demo Software for customers on CPower Platform as part of the Sales/Training Cycles., • Travel required to meet with customers, conferences etc., and CPower office/s to coordinate workstreams. (Expected 50% travel time) Unique opportunity to work at a successful, growing company with a strong entrepreneurial spirit. We focus heavily on developing our employees and linking successes to our core values. CPower offers a great benefits package that includes medical, dental, vision, 401K, vacation, up to $10,000 per calendar year in tuition reimbursement, etc. CPower’s leadership prides itself on maintaining a rewarding culture, and always striving to offer a great team-member experience. CPower is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. We believe that diversity and inclusion among our team members is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Job Description About Daiwa Capital Markets America Inc.: Incorporated in 1964, Daiwa Capital Markets America Inc. (“DCMA”) is a New York-based registered securities broker-dealer, a futures commission merchant, a primary dealer of U.S. Treasury securities, and a member of the New York Stock Exchange and other major U.S. exchanges. Our main focus is on the sales and trading of Japanese, Asian, and U.S. equities, fixed income instruments, financial futures, and investment banking for institutional customers. DCMA’s ultimate parent company is Daiwa Securities Group Inc., one of the largest brokerage and financial services groups in Japan. Position Summary: We are seeking an experienced Enterprise Engineer to join our IT Infrastructure team within a fast-paced financial environment. This role involves the ongoing administration and maintenance of highly available corporate applications and systems. This role ensures optimal performance, security, and scalability while collaborating with IT teams and third-party vendors. Key responsibilities include deploying and automating system processes, addressing critical issues, providing 24x7 support for line-of-business applications, leading server patching and vulnerability remediation efforts. The Enterprise Engineer will document system configurations, mentor team members and remain informed about the latest technology trends to recommend enhancements to the firm's technical platforms. Reporting to the Enterprise Technology Manager in the Information Technology Department, you will be an integral part of the Enterprise Technology group operating in an environment of high team collaboration with a strong desire to respond and resolve problems and requests in a prompt manner. Core Responsibilities: • Oversee and maintain hybrid environments, including on-premises Windows Server infrastructure and cloud-based services (e.g., Azure), ensuring seamless integration, service availability, and operating system interoperability across platforms., • Manage and support a wide range of enterprise applications and services such as Omnissa Horizon, Citrix XenApp, Informatica PowerCenter, Swift Alliance, IBM MQ, Automation tools (e.g., Redwood, Power Automate, ActiveBatch), Manage Engine Endpoint Central, Microsoft Azure, Docker, Web servers (e.g., Apache, IIS), and Office 365 services (e.g., Entra,Intune, SharePoint, Teams, Exchange)., • Design, implement and automate system management processes using PowerShell and other automation tools., • Administer and maintain Windows Server and Windows 11 environments., • Develop solutions for capacity planning, system optimization, patch management, and issue remediation., • Monitor system performance, troubleshoot critical issues, and ensure compliance with security protocols., • Interface with enterprise application vendors in the areas of system onboarding and offboarding, contract negotiation, designing and implementing enterprise system interfaces (on and off premise API’s, etc.)., • Conduct BCP testing of the firm’s critical systems and infrastructure components and report results to the firm’s BCM team., • Proficient in implementing and managing Public Key Infrastructure (PKI) solutions to ensure secure digital communication and data integrity., • Collaborate with IT functional teams (Security, Development, Service Desk) and external vendors to design and test enterprise solutions., • Assist in cloud adoption efforts by evaluating, deploying, and integrating cloud-based applications and platforms., • Responsible for deploying product updates, identifying and resolving production issues, while maintaining the highest levels of security, resiliency and uptime., • Maintain detailed documentation and release notes for system changes, following strict change management processes., • Provide technical guidance to leadership and peer engineers., • Implement automated procedures for system maintenance and technical issues as required., • Stay updated with technology trends and recommend best practices to improve resiliency, security, and efficiency., • Address security related tasks / projects., • Bachelor's degree in Computer Science, Engineering, or a related field required., • 7-10 years of experience in systems engineering or cloud architecture roles., • Extensive experience with system automation and scripting tools (e.g., PowerShell) and infrastructure management platforms (e.g., Manage Engine, SCCM)., • Expertise in managing hybrid environments and supporting cloud platforms like Microsoft Azure and Microsoft Office 365., • Proficiency in Omnissa Horizon support and management including thin/zero client deployment., • Ability to build strong relationships with team members, vendors, and non-IT stakeholders., • Ability to work late in order to troubleshoot and perform upgrades and system maintenance outside of business hours., • Prior experience in training other staff members on technical systems and processes, showcasing leadership capabilities and team collaboration., • Ability to independently manage projects from research and testing to production deployment., • Exceptional server/systems troubleshooting skills and ability to resolve complex technical issues., • Excellent troubleshooting, analytical, and communication skills (written and verbal) with a high focus on customer service., • Strong ability to work independently and under tight deadlines., • Detail-oriented, organized, and able to handle both technical challenges and user interactions effectively., • Possession of high-level certifications in Microsoft Azure, Cloud Architecture, Windows Administration, VMware Certified Professional (VCP) or other industry / Microsoft certifications., • Skilled in disaster recovery and business continuity planning related to enterprise systems and platforms. Daiwa Capital Markets America Inc. has a vibrant company culture made up of a diverse team of professionals. We seek to foster an atmosphere in which our employees understand, respect, and inspire each other. We will continue to build a culture that encourages everyone at DCMA to take pride in their work. How we work — individually, with each other, and with our communities — is just as important as what we do and shapes who we are as an organization. Our people are our most important asset, and as a result, we offer a competitive and robust total rewards package which includes, but is not limited to: • Competitive Benefits Package (Medical, Dental and Vision), • Ancillary Insurance (Basic Life Insurance, AD&D Insurance, and Short & Long-term Disability), • Flexible Spending and Health Savings Accounts (FSA and HSA), • Employee Assistance Program (EAP), • Comprehensive health and wellness benefits, • Parental Leave, • Family building benefits, • 401(k) with company match, • Paid Time Off and holidays, • Professional development, educational assistance and training programs DCMA provides equal employment opportunities for all applicants and employees. We are committed to providing a work environment that is free of discrimination and harassment. DCMA prohibits discrimination based on race, color, religion, gender identity, national origin, sexual orientation, age, disability, military or veteran status, or other attributes protected under applicable federal, state, or local laws.

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Key Responsibilities & Essential Functions Reporting to the Chief Development and Communications Officer, the Manager, Foundation and Corporate Relations leads day-to-day engagement with philanthropic funding institutions. This role is responsible for identifying opportunities and collaborating on requests/reports for funding with all internal and external stakeholders. The Manager, Foundation and Corporate Relations, will develop and implement engagement strategies to cultivate relationships with corporate and foundation partners, unlocking new grants and sponsorship opportunities. This role is also responsible for crafting compelling proposals, managing complex internal communications across teams, and ensuring consistent results that meet deadlines and funder expectations while remaining highly competitive. This role requires strong relationship management skills, a proven track record in grant writing and reporting, and the ability to drive philanthropic growth. The Manager, Foundation and Corporate Relations will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions • Corporate & Foundation Relationship Management (35%), • Cultivate and sustain meaningful relationships with existing and prospective corporate partners, leveraging a tailored and strategic engagement approach to drive long-term philanthropic support., • Seek opportunities for funder site visits, hands-on volunteer experiences, and interactive activities to strengthen engagement and build deeper connections., • Represent Urban Pathways in meetings with institutional funders, promoting the organization’s impact and vision., • Grant Writing, Proposal Development & Impact Reporting (35%), • Spearhead the creation of persuasive, high-quality grant proposals, letters of inquiry (LOIs), and impact reports tailored to institutional funders, aligning with the organization's mission and funding priorities., • Work closely with executive and program staff to gather data and programmatic outcomes for proposals and ensure alignment with funder priorities., • Ensure timely submission of all proposals and reports, maintaining high standards of accuracy, clarity, and a focus on meeting funder requirements., • Prepare timely and accurate reports for funders, demonstrating program outcomes and financial accountability., • Prospect Research & Strategy (15%), • Proactively identify and research new institutional funders to expand the pipeline of funding opportunities., • Develop detailed funder profiles and engagement strategies for prospective foundations and corporations., • Cross-Team Collaboration and Internal Communication (15%), • Collaborate with the executive and senior team members, program directors, and other stakeholders to align funding opportunities with organizational priorities., • Create briefing materials and talking points for funder meetings and events., • Attend local events, networking functions, and community meetings to promote the organization’s mission., • Identify strategic partnerships that align with the organization’s fundraising goals., • Serve as an ambassador, strengthening the organization’s visibility and reputation among stakeholders., • Participates in staff meetings, training sessions, and supervisory meetings as required. Qualifications, Education and Experience • Bachelor’s degree in nonprofit management, communications, business, or a related field (Master’s preferred)., • Excellent written and verbal communication skills, with the ability to compose compelling narratives in support of funding requests and reports., • Strong organizational and project management skills, with an ability to manage deadlines, multiple projects, and competing priorities in a fast-paced environment., • Comfort with understanding and using data in assessing program outcomes, including processing and cleanup of information extracted from databases., • Ability to manage relationships with tact and discretion, a strong commitment to maintaining confidentiality, extraordinary judgment., • Skilled in effectively managing multiple diverse projects and details simultaneously, ensuring organization, accuracy, and timely execution., • Occasional evening work may be required., • Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description ABOUT PARITY: Buildings in our beautiful cities, where we live and work, are producing 40% of the CO2 going into our atmosphere and contributing to climate change. We need to HEAT, VENTILATE, and AIR CONDITION our buildings 24/7. Most of the energy consumed in a building is for our comfort, but 50% of it is wasted! This is because buildings have little to no technology to control this. Parity is a Remote HVAC Optimization as a Service company. We remotely control and optimize HVAC systems 24/7/365 to deliver automatic energy savings and revenue to multifamily residential buildings and hotels. Using advanced algorithms, Parity can predict the amount of energy needed ahead of time to operate a building to meet its occupants' demands and adapt the building's systems and machinery in real time. We save our customers: • Time - we automate setpoint adjustments and demand response protocols. Our Pi (Parity Insights) dashboard provides early alerting services when things go down., • Money - Parity contractually guarantees the savings that we expect to deliver to our multifamily customers. We also provide quarterly and annual energy savings reports. We’re looking for a Service Delivery Manager to manage and grow strong relationships with our North American client portfolio (U.S. and Canada). As the primary point of contact post-sale, you’ll be responsible for ensuring customers receive timely support, clear communication, and consistent value from Parity’s service. This includes leading regular check-ins, responding to inquiries, resolving issues, and coordinating with internal teams to address building performance concerns. You’ll also help refine internal processes, identify service gaps or opportunities, and contribute to the evolution of our Service Delivery and Customer Success framework. This role is ideal for a self-starter who excels at follow-through, values attention to detail, and is eager to help scale service delivery operations as the business grows. RESPONSIBILITIES Client Success & Relationship Management • Own the full post-savings start relationship for a portfolio of North American based clients (U.S. and Canada), from onboarding to renewal, • Owns the regular cadence of client communication to review energy performance, align on KPIs, and deliver product/service updates, • Draft clear, client-ready written communications, including performance summaries, issue explanations, and follow-ups, • Act as a trusted advisor and advocate for clients, building relationships with property managers, board members, and operations teams, • Lead onboarding sessions and platform walkthroughs with client stakeholders, • Triage and coordinate resolution of service issues, alerts, and operational challenges with internal teams (Technical Support, Engineering, Product, Measurement & Verification), • Ensure documentation (savings reports, year-end reconciliations, support records) is delivered accurately and on time, • Partner with internal stakeholders (Sales, Ops, Product) to align customer needs with internal priorities, • Contribute to the refinement of internal playbooks, SOPs, reporting standards, and client engagement strategies, • Track customer issues and requests in internal systems, ensuring visibility, follow-through, and root cause documentation, • Collaborate with external service providers (HVAC contractors, MEPs, energy consultants) to support on-site work and maintain system continuity, • Support time-sensitive service needs in coordination with internal Support & Service coverage, • 6+ years of client-facing experience in service delivery, customer success, technical account management, • Experience with HVAC systems, building automation (BAS), MEP engineering, or energy management, • Strong working knowledge of multi-residential or commercial building systems;familiarity with NYC buildings is a plus, • Proven ability to manage a book of business, balance competing priorities, and maintain high customer satisfaction, • Excellent communication and interpersonal skills — able to explain technical topics in a clear, confident, and professional manner, • Strong written and verbal communication skills, with experience drafting polished, client-facing communications on technical or sensitive topics, • Strong problem-solving skills and ability to coordinate across internal/external stakeholders to drive resolution, • Strong judgment and prioritization skills; able to assess urgency, risk, and impact in dynamic environments, • Experience supporting or coordinating fieldwork, system implementations, or mechanical service work, • Prior experience in SaaS or tech-enabled services preferred Join our organization in a key role during a period of tremendous growth and directly contribute to its future success. Contribute to a world-changing product that is working to make the world a better place through reduced CO2 emissions in multifamily buildings. Have the autonomy to learn and grow in a fast-moving, start-up environment. OTHER GREAT STUFF: • Benefits: Parity offers a comprehensive health benefits package - health is wealth!, • Flexible work environment: This role will be a hybrid position where you’ll be expected to work from our Midtown Manhattan office at least two days a week and attend in-person meetings, events and other obligations as necessary, • Purpose and Impact: We hire top talent that cares about the social impact and vision, to help make urban living sustainable. It makes a difference to work alongside a group of individuals who are all dedicated and passionate about creating positive change., • Training and development: Each employee has a $1,000 training allowance that can be used however they like, as long as it supports their role or growth within the company. Please note: Visa sponsorship is not available for this position. Parity welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Powered by JazzHR SGPG6DPB86

Job Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. 2,500 Sign on Bonus* As an Inpatient Auditing Specialist you will be instrumental in addressing consulting and educational needs related to coding quality, compliance assessments, external payer reviews, coding education, interim coding management, and coding workflow operations reviews. In this role, you will offer meaningful information tailored to exceed customer expectations, actively identifying and presenting solutions for customer issues. This role is fully remote with a flexible schedule, allowing you to help shape the future of healthcare from your own workspace! Preferred: In need for a FT IP auditing specialist. Auditing specialist will be responsible for reviewing and validating DRGs specific to Medicare and Medicare Managed Care. Interest in coding IP charts in the event the contract ends. Must be able to work 40 hours/week M-F. Systems: Cerner PowerChart, 3M360; CCS certification. You Will: • Conduct inpatient coding audits on medical records, utilizing ICD-10-CM, CPT, and appropriate coding references for accurate DRG and APC assignment., • Review non-CC/MCC records to assess proper coding or identify the need for additional documentation. Scrutinizes all HCPCS and CPT codes influencing APC assignment., • Provide coder education through the auditing process., • Prepare preliminary results for review by the facility or CCS HIM director., • Review disagreements on APC/DRG changes with the appropriate manager., • Prepare the final reports for the coding audit and actively participates in the resolution of audit findings., • Provide coder education via email and/or conference calls, utilizing the audit spreadsheet findings and comments., • Attend coding workshops as necessary., • Stay current with regulatory changes., • Organize and prioritize multiple cases concurrently to ensure departmental workflow and prompt case resolution., • Demonstrate versatility and exceptional work across a wide range of coded services., • Meet with client facility representatives to discuss issues and trends identified in audits., • Develop and implement education for physicians, nursing, and other clinical staff to enhance documentation., • Communicate effectively with co-workers, management, and hospital staff regarding clinical and reimbursement issues., • Function in a professional, efficient, and positive manner., • Adhere to the American Health Information Management Association's code of ethics., • Maintain a customer-service focus and exhibits professionalism, flexibility, dependability, a desire to learn, commitment to excellence, and commitment to the profession., • Conduct audits on external coding staff as needed and provides reports to the manager as directed., • Handle a high complexity of work functions and decision-making. What you will bring to the table: • 3+ years experience coding and auditing, • Associate or Bachelor's degree from an AHIMA-certified HIM or Nursing Program, or completion of a certificate program from AAPC with a preference for CCS, • Preferred: CCS, RHIT, or RHIA credentials., • Recent experience in academic/level 1 trauma centers, • Experience coding and auditing inpatient and outpatient records for various facilities, • Track record of acceptable productivity standards, • Maintain 95% accuracy rate for APC assignment and 95% productivity rate, • Experience with various software including EMR, Encoder and Auditing software Perks: • Benefits for Full-Time employees: Medical, Dental, Vision, 401k Savings Plan w/match, 2 weeks of paid time off, and Paid Holidays, Floating Holidays, • Free CEUs every year, • Stipend provided to assist with education and professional dues (AHIMA/AAPC) If Applicable, • Equipment: monitor, laptop, mouse, headset, and keyboard, • Comprehensive training led by a credentialed professional coding manager, • Exceptional service-style management and mentorship (we're in this together!) We are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks (competitive San Francisco rates for US-based roles) and industry best practices. We're building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. This means we default to simple job titles (e.g., Software Engineer) rather than complex ones (e.g., Senior Software Engineer). The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on level, responsibilities, skills, and experience for a specific job. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$35—$45 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. 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