Remote customer service manager jobs in Valley Stream, New YorkCreate job alerts

Job Description We are a lean size medical imaging service provider located in Queens, NY. The company serves a diverse group of clients to provide quality imaging services. The company is seeking an Operations Manager that will be instrumental in accelerating the growth of our business. The role involves interaction with company clients as well as working closely with the CEO. Key Responsibilities • Interact with key customer stakeholders to ensure seamless execution of client engagements, • Lead internal coordination of support staff, • Administration of monthly billing and Key Performance Indicators, • Schedule internal staff and third-party vendors, • Credential select employees to service clients, • Provide outstanding customer service. Qualifications • Passion for/interest in healthcare and working with people, • Energetic self-starter with excellent attention to detail, strong process/project management and organizational skills with the ability to think end-to-end., • Excellent verbal and written communication skills, with ability to explain technical concepts in a simple, easy to understand way., • Strong problem-solving skills and willingness to get into the details to identify solutions., • Ability to operate independently and collaborate effectively with colleagues, in a dynamic, fast paced environment., • Experience working in a deadline driven environment., • Experience/familiarity with workflow management tools/platforms a plus, • Proficiency with Microsoft Office Training to be provided Position is not remote; expectation of four days per week in office Salary Range: $70,000 to $85,000 annually + bonus + benefits The above represents the expected salary range for this position. Ultimately, in determining your pay, we will consider your experience, and other job-related factors. Benefits include: • Competitive base salaries, • Bonus incentives, • Retirement savings plan

Job DescriptionBenefits: • Bonus based on performance, • Opportunity for advancement, • Paid time off, • Competitive salary, • Flexible schedule Currently licensed (Property/Casualty and Life/Health) and a minimum of 1 year experience in State Farm systems is required. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Promote successful and long-lasting customer relations.QUALIFICATIONS:, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • State Farm Experience, • Property & Casualty Insurance License, • Life Accident & Health Insurance License, • Experience managing client relationships, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Dedicated to customer service, • Able to anticipate customer needs, • Able to effectively relate to a customer This is a remote position.