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Job DescriptionCompany Description Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments (Xplor Pay), and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments. And when you become part of our Xplor Pay Direct Sales team, you also become part of the personal connection that strengthens the relationship people have with Xplor products. Job Description Are you a go-getter who thrives on freedom, flexibility, and unlimited income potential? We’re looking for motivated, self-driven sales professionals to join our growing Xplor Pay Direct Sales team in the payment solutions industry. This is a 100% commission-based opportunity with residual income, perfect for those who want to be in control of their time and income. What You’ll Do: • Go door-to-door or visit local businesses to offer payment processing solutions, • Educate business owners on how to save money and streamline transactions, • Close deals and earn activation bonus and monthly commissions + long-term residuals, • Work independently with full support and training What You Get: • Uncapped commission – top reps earn $100K+ annually, • Residual income – get paid monthly on your active accounts, • Flexible schedule – be your own boss, • Sales training and mentorship provided, • Activation bonuses paid weekly and residuals paid monthly, • Presidents Club Incentive Trip and Annual Sales Conference, • W2 Status, Health benefits and 401K You Are: • A natural communicator and closer, • Comfortable with face-to-face selling, • Resilient, self-motivated, and goal-oriented, • Experienced in sales (door-to-door, merchant services, or similar preferred) Compensation for Xplor Pay Direct Sales position offers health benefits, 401K match and is a commission-only residual model with a portfolio ownership component. Qualifications We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do. Required qualifications for this role: • Minimum 2 years of business-to-business (B2B), outside sales experience (preferred), • Previous Merchant services or payment processing sales experience would be a big plus, • Strong consultative selling skills with the ability to translate technical payment concepts into clear business value, • Valid current driver’s license and auto insurance, • Be able to work well independently and as part of a team, • Possess the ability to self-source leads through a combination of prospecting, cold-calling, and networking with a true hunter mentality, • You align with our core values, and you are simply a good human Location: You can work fully remote in this position, provided you have eligible working rights, and are able to be in the field of your team region. Additional Information What does it mean to work for Xplor? Our five core values guide us from how we hire and recognize our team members to how we interact with our customers day to day: • Find a better way, • Do the right thing, • Say it straight, • Win together, • Own the outcome If these values sound like you, and describe people you want to work with, you will thrive at Xplor. As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed. Ready to apply? To start your application, please submit your resume, and we will be in touch as soon as we can. Please include the word "moonshot" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad. More about us More than 130,000 businesses in 72+ countries rely on Xplor to run their day and get paid, processing over $47 billion in payments annually. Our connected ecosystem helps operators spend less time managing complexity and more time delivering the experiences that matter most. Xplor is backed by world-class investors Advent International, Battery Ventures, and Silver Lake. Good to know To be considered for employment, you must be legally authorized to work in the country you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time. We kindly ask you to apply through our careers portal or external job boards only. Please don't send your application via email. To learn more about us and our products, please visit xplor.com/careers/. We also invite you to check out our Candidate FAQs for more information about our recruitment process xplor.com/recruitment-faqs/. EEO and Artificial Intelligence We believe in transparent hiring. We use an applicant tracking system that includes artificial intelligence-enabled features to assist with the screening and assessment of job applications, such as candidate scoring or ranking. These tools support our recruitment process, but all hiring decisions are made by our recruitment team following human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here. Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. Applications are encouraged from all sectors of the community. All Information will be kept confidential according to EEO guidelines. Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Xplor will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us via talent@xplortechnologies.com. We make it a priority to respond to every applicant.

Job DescriptionReady to Lead and Deliver Results? Join CRST’s Home Solutions Division as a Market Manager and make a significant impact on keeping our operations running at peak performance. If you’re a hands-on leader who thrives on solving problems, communicating effectively, coordinating complex activities, and building strong, trusted partnerships—this is the opportunity for you. How You'll Work: • Location: Remote, Buffalo, NY, • Hours: Monday to Friday (8:00 AM to 5:00 PM), • Compensation: This pay scale represents a good faith estimate of the salary/hourly wage range the company reasonably expects to pay upon hire for this position: $66,300-$75,000 per year. A final offer amount will depend on factors such as prior relevant experience, skills, and location., • Incentives: Eligible for performance-based bonus or commission programs, as applicable., • Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts. About the Role: The management, coordination, and execution of operations that take place outside within a customer site or warehouse. Field operations professionals play a critical role in overseeing and ensuring the smooth functioning of various activities and projects in the field. All while managing compliance with CRST regulations and ensuring that customers are providing excellent customer service. What You'll Do: • Primary contact for clients and customers within the defined geographic region, including escalations, installation questions, or emergency requests, • Primary contact in accountability to cost and quality performance within the geographic region, • Lead in service company assignments, • Regular presence at dock load outs, present for store load outs as available, • Perform other duties as assigned Required Skill: • Warehouse Management Experience, • Retail Operations Experience, • Logistics Background Preferred Skills: • Management of Financial Resources, • Experience working with contractors Judgement and Decision Making • Good Time Management Critical Thinking and Negotiation • Operations Analysis and Coordination Qualifications: • High school diploma or GED required, • Dependable leader who creates a culture of accountability and consistently follows through, • Positive, solutions‑oriented mindset with a proven ability to stay composed and productive under pressure Why CRST? For 70 years, CRST has been delivering promises and driving success through resilience, dedication, and talent. Partnering with Fortune 500 companies , we set the standard in safety, service excellence, and operational performance. At CRST, you’ll find opportunities to grow, contribute, and make an impact in a company that values relationships and results. The CRST Core Values: Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities EEO Statement: CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state or local laws. Let’s Build Something Great Your opportunity to drive success starts here.

Job DescriptionDescription: International Drilling Equipment is seeking a Territory Manager to join our team. In this job, the territory manager is the pipeline of all new business which comes to IDE. The sales and service delivery model is what sustains and supports the employees of IDE. The area sales manager will ensure current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers. In many ways, the face of the company, the area sales manager will do everything from monitoring the competition to helping collect payments, all while maintaining good customer relations and pursuing new sales opportunities. IDE provides high-quality foundation equipment and drill rigs, backed up by client education and ongoing equipment servicing. We are a growing, family-owned business that prides itself on attracting and retaining the best people in the foundation drilling industry. Whether your specialty is equipment sales, equipment service and maintenance, management, or administration, we want to help you achieve success with IDE. Our people and our company are as dependable as our foundation drilling equipment. At IDE, we drill deeper and work harder. Our Mission: We consistently deliver the best products and find smart solutions for every customer, working to support a smarter, safer, and more efficient industry as a whole. Our values: We set the PACE. Performance ~ Adaptability ~Customer Centric ~ Expertise Primary job responsibilities: • Generating new sales and revenue by using resources to research untapped market sectors, • Manage and maintain existing customer relations by constant contact/communication. Efficiently managing assigned Sales Areas including: • Qualifying prospects, handling minor grievances, helping collect payments, be liaison to the parts and service department for the clients, • Monitor and be cost-conscious of traveling expenses for the region, • Participate in Trade Shows and conferences, • Maintain a log of activity, call reporting system and/or CRM for assigned region, • Responsible for learning and increasing product knowledge thru job site visits. IDE class opportunities, and traveling with other IDE personal, • Offer and represent all product lines carried by IDE in assigned region, • Develop a traveling agenda that allows personal interaction with each client at least once a quarter.., • Compliance in a timely manner with any management-requested information. Help develop a sales forecast and status of offers/deals tracking database., • Follow all IDE policies and procedures, • Participate in Sales Development seminars once a year Serve as a Brand Ambassador for IDE and its suppliers Arranging and Scheduling Sales Trip for the purpose and goal of: • Obtain new sales leads and opportunities, • Provide and market information on IDE services and product lines, • Introduce new innovations to clients, • Help provide solutions based on IDE resources that can be supplied to clients Growing Region Revenue by: • Researching and making cold calls to new prospects., • Following up on leads., • Closing Deals, • Understanding and investigating client’s needs and challenges, • Researching clients’ current equipment and tooling status Increase Product Knowledge: • Visit Job Sites, • Take notes and ask questions during traveling opportunities with other IDE personnel or conference calls., • Attend training sessions, be prepared, and be attentive, • Understand where to find the answer and do the research prior to asking for an answer Job Requisites: The individual in this position should be personable, a problem solver, self-motivated, take initiative, a leader of people, ethical, intelligent, and able to adapt to all of the forces around them - customers, suppliers, department employees, co-workers, and manufacturers employees Education/Training/Experience: High school diploma or equivalent. 1-2 years of sales experience in a similar industry. Skills: • Strong organizational skills., • Strong communication skills., • Excellent personnel relation skills., • Good computer and systems knowledge including Microsoft Office programs., • Ability to manage multiple customer data, and priorities and develop relationships with internal, potential, and external customers as well as manufacturer’s representatives, • Attention to detail., • Excellent verbal and written communication skills, • Basic understanding of systems such as recordkeeping and filing, • Ability to work independently Physical Requirements: • Use of hands, fingers and wrists frequently, • Daily work behind an office desk, use of computer and telephone work, • Onsite visits to clients which may require physically inspecting job sites to determine client needs., • May need to lift up to 20 pounds occasionally Work Hours and Environment: • Office environment occasionally, frequent travel exposure, to weather and elements at client sites. Remote work and frequent travel. Benefits: IDE offers a competitive benefits package for full-time employees. You will be eligible to enroll after 90 days of employment. This package includes health/vision/dental insurance, 401K with matching, and paid company holidays and paid PTO/sick time. More information about our benefits will be provided in the offer letter. IDE does not ask for processing fees or payments of any kind. Additionally, we will not ask for personal information (e.g., SSN or bank information) before the hiring is confirmed and an offer letter is signed. Learn more about us at: http://www.idedrills.com Requirements:

Job Description Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we're enabling people to unlock real financial progress. Sound like a mission you can get behind? We're looking for a collections outsourcing operator who enjoys the challenge of building from scratch to join us as Operations Principal Associate, Collections & Recoveries. Mission Lane is making a serious investment in expanding its collections capabilities, and one of the most consequential pieces of that is building an Agency Outsourcing program where none exists today. This role is how that gets done. You'll report to the Operations Senior Manager, Collections & Recoveries, work remotely with required travel, and partner directly with engineering, data, legal, and compliance to design and build the infrastructure that moves accounts into an external agency network. The impact you'll make: In your first year, the measure of success is ownership. You'll take control of a complex, multi-stakeholder initiative, become Mission Lane's primary operational point of contact with our first vendor partner, and build the foundational infrastructure this program will run on. That means SFTP file transfer pipelines, automated account placement logic, a vendor scorecard framework, QA and call-monitoring protocols, and the exception playbooks that make transitioning accounts from internal operations to external agencies seamless. You'll thrive in this role if: • You've built outsourced collections infrastructure before and can speak in specific terms about what you designed, what changed, and what the results looked like., • Figuring out what's needed is part of the job for you, not an obstacle to it., • You're equally comfortable in a technical conversation about file transfer pipelines and a compliance review about regulatory guardrails; you know which meeting to call and when. Minimum Qualifications: • 5+ years of progressive experience in the collections industry, with a demonstrated track record of designing and building high-performing collections solutions and delivering measurable business results, • 5+ years of experience designing processes and infrastructure for outsourcing work, • 5+ years of experience managing relationships and delivering performance in an outsourced collections channel, • Proven ability to develop and execute structured operational plans with defined milestones and accountability frameworks., • Demonstrated experience working with cross-functional teams (engineering, data, legal, compliance) and driving shared outcomes across them, • Demonstrated ability to drive performance improvements in complex, fast-moving environments, • Strong professional presence and communication skills; able to function as an operational bridge between senior leadership and front-line agency management, • High resilience under pressure; a results-driven orientation with the ability to navigate ambiguity and maintain standards in a fast-paced environment, • Ability to travel for onsite agency reviews and company meetings within the US as required Compensation Annual full-time starting base salary range: $78,000 - $95,000 This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn't have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn't do. In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors. Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member. Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status. Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting peopleexperience@missionlane.com. Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters. Application Integrity: Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We're looking for team members who share our dedication to transparency and truth. Please verify that the information in your application is accurate and complete. Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.

Job Description Commercial Lines Account Manager FULLY REMOTE ROLE! We are seeking a dynamic and experienced Commercial Insurance Account Manager. The successful candidate will be responsible for managing a portfolio of commercial insurance accounts, providing exceptional service to clients, and ensuring their insurance needs are met with tailored solutions. Responsibilities: • Serve as the primary point of contact for a portfolio of commercial insurance clients, • Analyze client insurance programs and recommend appropriate coverage enhancements or adjustments, • Identify new market opportunities and develop strategies to expand our customer base, • Build and maintain strong relationships with key clients, ensuring their needs are met, • Prepare and present insurance proposals and renewals to clients, • Process policy endorsements, certificates of insurance, and other administrative tasks accurately and efficiently, • Stay updated on industry trends, regulatory changes, and development of new insurance products to identify potential business opportunities Qualifications & Experience: • Current property and casualty license, • 3 plus years of experience preferred in commercial insurance, • Background in account management, sales, and negotiation with a strong knowledge of commercial insurance products and coverages, • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues, • Detail-oriented with strong analytical and problem-solving abilities, • Organizational skills with the ability to prioritize tasks effectively

Job DescriptionTitle: Systems & Network AdministratorReports to: IT Manager Direct Reports: N/A Job Description: We are seeking an experienced Systems and Network Administrator who can help maintain and enhance our Azure, Meraki, VMware, and SonicWall environments. The Systems and Network Administrator will be responsible for supporting and maintaining Modern Disposal’s servers, networks, cloud services, and critical systems across multiple facilities. This role will provide advanced technical support, implement infrastructure improvements, and ensure the reliability and security of our operational technology. This individual will also be responsible for resolving Help Desk tickets. Main Responsibilities: • You will be required to provide technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, network cabling, software installation, troubleshooting and any other related technology, • Provide a high level of customer satisfaction and extremely strong communicator both verbal and written, emphasis on quality over quantity, • Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems, • Work self-sufficiently to perform fault diagnostics, deliver user requirements, while maintaining standards and SLAs, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but are not limited to desktop PC, micro PC, thin client, laptop, tablet, smartphone, desk equipment, cabling, printers and MFDs, • Customer ticketing is worked upon ensuring the timely delivery of service, along with users facing updates, • To provide infrastructure administration functions such as cable runs, cable termination, switch and firewall configuration, patch management, • Provide on-site cover as part of a shift arrangement and support remote offices when required, • Troubleshooting and resolving software issues; OS Imaging/reimaging and associated systems administration activities Required Skills: • Capable of installing, removing, maintaining, monitoring of IT technologies, • Capable of troubleshooting issues with an end-user device, including all hardware, operating system, driver, or client application challenges, • Ability to document end to end workflows to ensure easy resolution of future incidents or tickets, • Capable of deploying or redeploying required OS images and builds (as well as, future images/builds on compatible legacy hardware (Example: Win10, Win7, etc.), • 24x7 availability, to be provided for the duration of a major Incident, • Capable of offering remote and on-site technical services (proactive and reactive) to the Customer and its associates, • IT Software/Hardware Asset Management, • Excellent skills in user IT infrastructure – desktops, laptops, printers, handhelds, smartphone and A/V equipment, • Strong technical skills in Microsoft Windows 11 (including legacy versions), Office 365, Teams, and other well-known applications, • Administration experience of Azure, Intune, MS Active Directory users & groups, policies and management concepts, • Solid understanding of LAN / WAN technologies and hardware, • Ability to interact with customers to ensure that the service is polite, efficient and responsive service is provided, • A self-starter with ability to work on their own initiative. Can bring solutions to the team with little direction, • To work through issues analytically to a successful conclusion Required Qualifications: • 3–5+ years of professional experience in systems or network administration, • Hands-on experience with:, • Microsoft Azure / Azure AD / Microsoft 365, • Cisco Meraki switches and security appliances, • VMware ESXi / vCenter, • SonicWall firewalls & VPN, • Strong knowledge of Windows Server, Active Directory, DNS, DHCP, • Proficiency with networking technologies: TCP/IP, VLANs, routing, VPNs, • Experience troubleshooting servers, network and cloud-integrated systems The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Benefits at Modern: • Medical, Dental and Vision Coverage, • Retirement Savings with Employer Match, • Health Savings Accounts, • Voluntary Insurance Products, • Employee Assistance Program, • Paid Time Off, • Paid Holidays, • Direct Deposit/Electronic Paystubs, • Discount Memberships, • Company-Sponsored Events Modern Corporation is an Equal Opportunity Employer and is committed to providing all applicants and employees the right to equal employment opportunities with regards to all aspects of the employment relationship. The Company will not engage in discriminatory practices against any applicant for employment or employee of the Company because of race, color, religion, marital status, familial status, military or veteran status, disability (including pregnancy-related conditions), creed, sex, sexual orientation, gender, gender identity or expression, transgender status, age, national origin, ancestry, domestic violence victim status, genetic predisposition or carrier status, genetic information, known relationship or association with any member of a protected class, or any other legally protected class or status.

Job DescriptionSalary: 70k - 90k Job Description: Managed Services System Administrator Reports to: Service Delivery Manager Position Summary The Managed Services System Administrator is responsible for resolving complex, high-severity, and systemic technical issues across managed customer environments. This role supports Managed Services by serving as the final technical escalation point when issues exceed Level 1 and Level 2 scope, requiring deeper technical expertise, cross-system analysis, and permanent resolution. This position requires advanced technical capability across Microsoft 365, identity, endpoint management, networking, servers, cybersecurity tools, and customer environments. The Managed Services System Administrator strengthens service delivery by identifying root causes, implementing permanent fixes, improving system stability, and reducing repeat escalations. Key Responsibilities Complex & High-Severity Issue Resolution • Resolve complex, high-severity, and systemic incidents that require deep technical expertise., • Troubleshoot issues across users, workstations, Microsoft 365, networking, security tools, servers, and customer environments., • Own escalated issues through resolution, reassignment, or proper escalation., • Communicate findings, impact, and next steps clearly during critical issues. System-Level Troubleshooting & Optimization • Perform advanced troubleshooting to improve reliability, performance, and scalability., • Identify configuration, performance, or system issues creating recurring support impact., • Implement approved optimizations that improve customer environment stability., • Recommend improvements when systems or tools create unnecessary support load. Final Technical Escalation Authority • Serve as the highest technical escalation point within Managed Services., • Provide decisive resolution when issues exceed Level 1 and Level 2 scope., • Support the team by clarifying technical direction during complex escalations., • Escalate to the CTO when architectural direction, standards changes, or exceptions are needed. Root Cause Analysis & Permanent Fixes • Identify root causes of recurring, critical, or high-impact issues., • Implement permanent corrective actions to prevent repeat incidents., • Recognize patterns across tickets, customers, tools, and environments., • Recommend training, SOP, documentation, or standards updates when needed. Execution within CTO-Defined Standards • Execute technical work in alignment with CTS technical standards, architectures, and guardrails., • Identify environments, tools, configurations, or processes that do not align with standards., • gaps, conflicts, unsupported workarounds, or technical risks., • Provide clear technical context when standards are unclear or difficult to apply. Advanced Technical Documentation & Knowledge Sharing • Document complex resolutions, system changes, and permanent fixes., • Maintain clear ticket notes in ConnectWise Manage and update IT Glue when needed., • Share knowledge with Level 1 and Level 2 technicians to reduce unnecessary escalations., • Improve visibility into repeat issues and known fixes. Managed Services Stability Improvements • Implement fixes, optimizations, and configuration improvements within managed environments., • Reduce repeat incidents, escalation volume, and recurring technical disruption., • Improve the reliability and dependability of managed customer environments., • Escalate architectural concerns or standards-related changes to the CTO. Autonomy & Decision Boundaries The Managed Services System Administrator is expected to resolve complex technical issues independently within approved CTS standards, defined scope, and customer environments. This role may make technical decisions related to troubleshooting, remediation, optimization, and permanent fixes. This role escalates security concerns, major customer-impacting issues, unsupported workarounds, architectural gaps, and changes that may affect multiple users, systems, or environments. Technical & Professional Competencies Microsoft 365: Understands how identity, access, permissions, Exchange Online, Teams, SharePoint, Intune, and sign-in behavior impact the user experience and can resolve or escalate complex tenant, security, or policy issues with clear technical context. Modern Cloud & Endpoint Management: Understands how device management, cloud access, endpoint compliance, application deployment, and remote work tools impact the user experience and managed customer environments. Legacy Infrastructure: Understands how traditional infrastructure, Active Directory, servers, permissions, group policy, DNS, DHCP, file shares, and hybrid environments impact daily operations and support stability. Networking: Understands how network availability, routing, access, firewalls, VPNs, switching, wireless, VLANs, ISP issues, and infrastructure issues impact customer experience and system reliability. Cybersecurity: Understands how security controls, user behavior, access policies, endpoint protection, email security, and customer risk impact support delivery and technical decision-making. Root Cause Analysis: Uses structured troubleshooting to identify the actual cause of complex or recurring issues instead of relying on temporary workarounds. Documentation & Escalation Quality: Maintains clear ticket notes, documents complex resolutions, updates IT Glue when documentation is missing or inaccurate, and escalates with full context and recommended next steps. Customer & Team Communication: Communicates clearly with customers and internal teams during escalations, supports Level 1 and Level 2 technicians, and contributes to a more consistent service experience. Behavioral Target A steady, analytical, and technically strong administrator who works well within structure, follows standards, documents clearly, and takes ownership of complex issues. This person should be calm under pressure, curious, accountable, and focused on permanent resolution rather than temporary fixes. Success Looks Like The Managed Services System Administrator resolves complex and escalated issues accurately, documents work clearly, identifies root causes, and escalates with the right technical context when needed. Success is reflected in fewer repeat incidents, stronger support for Level 1 and Level 2 technicians, improved documentation, and better visibility into technical gaps, standards issues, and customer environment risks. Customers receive more stable and dependable support, and the Managed Services team becomes more consistent, efficient, and less dependent on the CTO for day-to-day escalations. Total Compensation: Copeland offers a competitive salary and benefits package including: • 401k Plan after 6 months, • Health insurance with an employer contribution to premium day one, • Employer funded Health Reimbursement Account (HRA), • PTO, • Voluntary Dental, Vision, AFLAC options, and a Flexible Spending Account with Medical and Dependent Care options

My client, a tech-based hearing company is looking to bring on a FULLY REMOTE TEMP to help with customer support during the busy season! The role will be 40 hours per week in staggered shifts. This role will have a strong emphasis on customer service - via chat, email and phone! Call center experience is required. This is a temporary position with up to full time hours starting ASAP for an 8-week contract (with a possibility to extend!). Shifts available: MONDAY - FRIDAY: 8AM-5PM, 10AM-7PM, 12PM-9PM SATURDAY: 10AM-6PM SUNDAY: OFF Hourly Pay Rate: $22/hour As a remote Customer Support Coordinator, you’ll play a pivotal role in our mission to empower people with hearing loss to connect with their world. You will provide efficient and friendly assistance to our customers in an omnichannel support environment, with a heavy focus on phone calls while also responding to emails, customer tasks, live chats, and other channels. Serving as a representative of our best-in-class customer care team, you'll triage support channels, handle administrative tasks, and ensure seamless coordination with other teams by utilizing multiple software systems. The Customer Support Coordinator reports directly to a Customer Experience Manager on a full-time basis. What you’ll do. -Complete inbound work in an omnichannel support environment, with a focus on phone calls but also including emails, customer tasks, live chats, and other channels -Independently complete administrative tasks according to standard operating procedures, including: -Scheduling and rescheduling customer appointments; -Processing order cancellations, returns, and warranties; -Providing customers with shipping and order statuses; and -Placing orders for additional supplies -Develop and maintain a working knowledge of our products to provide Level 1 Product Support information to customers -Properly address and route customers’ support needs, including complaints, leveraging a proficient and current understanding of services -Contribute to a larger team; meet department performance KPIs and productivity benchmarks, and adhere to expectations regarding time and attendance -Ensure our customers’ privacy and security; follow policies and procedures related to customer verification, data security, and other compliance requirements. -Act as an ambassador of the culture by embodying our values in each internal and external interaction -Other duties as assigned What you’ll bring. -1+ years of previous experience working in a high-volume call center environment or providing remote (phone/video) customer support -Demonstrated ability to effectively de-escalate and preempt frustration in customer interactions, fostering positive experiences and resolutions -Intermediate to advanced computer skill proficiency and familiarity working with support software; Salesforce experience a plus -Comfort working independently and efficiently in a fast-paced, high-touch support environment -Strong written and verbal communication skills delivered with a friendly and professional tone; ability to read, write, speak, and comprehend English effectively to assist customers via phone, video call, cases, real-time chats, and emails; proficiency in Spanish is preferred -A remote workspace that adheres to the company’s Home Office Requirements: -Reliable broadband or high-speed internet connection, capable of adequately conducting audio and video conference calls. Current standard is WiFi 6 (802.11ax) or WiFi 7 (802.11be) -A quiet and private space, appropriate for conducting confidential calls and other communications that reasonably eliminates the risk of being overheard, distracted, or interrupted

Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environment Qualities We Value • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not required Qualifications • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North America Responsibilities • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

What you will own: As an Outside Sales Executive, Payment Technology, you’ll be on the front lines helping small and mid-sized merchants modernize how they run their business through Genius®, our industry-leading Point of Sale and payment platform. You’ll manage the full sales cycle—from prospecting and lead generation to running demos, negotiating, and closing deals. You’ll work closely with your District Manager and sales leadership for coaching and support while driving your own success in a fast-paced, high-reward environment. This is a role for driven, tech-savvy sales professionals who want to make an impact—selling real solutions that help local businesses simplify operations, improve customer experience, and grow revenue. • Sell Genius® and other Global Payments solutions to small and mid-sized businesses across restaurant, retail, and service industries., • Develop and manage a consistent pipeline through field prospecting, digital outreach, and local networking., • Deliver consultative, value-based presentations both in-person and virtually to demonstrate how Genius® helps businesses streamline payments, improve operations, and increase customer loyalty., • Collaborate with your District Manager to identify new opportunities, set appointments, and close sales within a short cycle., • Maintain accurate pipeline and activity tracking in Atlas and Salesforce, including call notes, follow-ups, and client communications., • Upsell and cross-sell existing merchants on new features, software add-ons, and hardware upgrades., • Stay current on the fintech landscape, industry trends, and product updates to position yourself as a trusted technology advisor. What you will bring: • Proven success in B2B sales, preferably in SaaS, fintech, or merchant services., • Strong communication, presentation, and negotiation skills—comfortable selling both face-to-face and virtually., • High energy, self-motivated, and competitive—driven to exceed targets., • Professional presence and genuine ability to connect with business owners., • Familiarity with the restaurant or retail industries is a plus., • Valid driver’s license and ability to spend at least 75% of your time in the field in your local area. It's a bonus if you have: • Experience with Salesforce – maintaining Salesforce records and documenting client status and interactions to meet compliance standards., • Determination to succeed with your fellow Globalpayers and win as one team About the team Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do. Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global. Benefits: Global Payments offers a comprehensive benefits package including medical, dental, and vision coverage, paid time off, retirement programs, charitable gift matching, and more. Learn more at _. Compensation: Annual On-Target Earnings (OTE): $100,000+ Base Salary: $40,000 Residual Income: Keep earning monthly from the accounts you build. Bonuses: Monthly and quarterly incentives for surpassing quota and achieving stretch goals. Annual Range: $100,000-$150,000 Your total compensation depends on your performance, skills, and territory—your success is in your hands. Diversity and EEO Statements: Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice. Global Payments Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com. #LI-Remote #LI-MC1

Sr. Technical Delivery Manager Location Requirement: New York, Philadelphia, Washington DC (or surrounding areas) Onsite requirement 2-3 times per month in New York City Global Financial experience needed Why WWT At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities. With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. Want to work with highly motivated individuals on high-performance teams? Join WWT today! What is the Solutions Consulting & Engineering Team and why join? Solutions Consulting & Engineering is an organization that is customer-focused and solutions-led. We deliver end-to-end and emerging solutions to drive customer satisfaction and increase profitability and growth. Our world-class management consulting, delivery excellence, and engineering brilliance enable our success. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer's problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges. Overview The Senior Technical Delivery Manager is a leader responsible for orchestrating end-to-end delivery across WWT's full portfolio of services. This role ensures operational excellence, drives measurable business outcomes, and serves as the executive point of accountability for delivery quality, financial performance, customer satisfaction, and growth enablement within our largest and most strategic accounts. The ideal candidate brings deep consulting rigor, technical fluency, and strong executive presence to the role. Key Responsibilities Client Leadership & Relationship Management + Serve as the executive delivery leader and trusted advisor for strategic accounts across WWT. + Build and maintainlong-term relationships with clientexecutives, ensuring alignment between WWT's capabilities and client priorities. + Lead executive governance, steering committees, and quarterly business reviews. + Anticipate client needs, identify risks, and proactively shape solutions that strengthen the client partnership. Program & Delivery Oversight + Provide endtoend oversight of complex, multitower programs spanning: + Infrastructure modernization (networking, compute, storage, data center) + Multi- cloud architecture, migration, and operations (AWS, Azure, GCP) + Security architecture, zero trust, SOC modernization, and threat operations + Application development, modernization, and DevOps + Digital workspace, collaboration, and end user experience + Automation, AIOps, observability, and platform engineering + Integrate delivery across WWT's ATC labs , integration centers , consulting teams , and OEM/ISV partners to ensure seamless execution. + Establish and maintain program governance, KPIs, dashboards, and quality standards consistent with delivery expectations. + Drive risk management, issue resolution, and crossfunctional alignment across engineering, consulting, supply chain, and partner teams. Presales & Growth Enablement + Partner with Account Managers, Client Directors, and Consulting Services leadership to shape opportunities across WWT's portfolio. + Translate client business challenges into actionable solution architectures, delivery approaches, and execution roadmaps. + Lead or support pre-sales activities including scoping sessions, solution workshops, ATC briefings, and executive presentations. + Develop highquality Statements of Work (SOWs), delivery models, estimates, and risk assessments that balance client value with delivery feasibility and commercial viability. + Serve as the delivery voice in deal shaping, ensuring commitments made during presales can be delivered with excellence and profitability. + Contribute to account planning, pipeline development, and identification of expansion opportunities within existing programs. Financial & Commercial Management + Own financial performance for assigned accounts or programs, including revenue, margin, forecasting, backlog, and cost management. + Ensure delivery is aligned with contractual commitments, profitability targets, and WWT's commercial frameworks. + Manage commercial constructs including SOWs, MSAs, change orders, consumptionbased models, and managed services engagements. + Partner with sales and account leadership to identify and pursue growth opportunities across consulting, integration, and technology services. People Leadership + Lead, mentor, and develop highperforming delivery teams across consulting, engineering, PMO, and operational functions. + Foster a culture of accountability, collaboration, innovation, and continuous improvement. + Model WWT's core values and commitment to diversity, equity, and inclusion. Operational Excellence & Innovation + Champion delivery best practices across WWT's consulting, engineering, and integration capabilities. + Leverage WWT's Advanced Technology Center (ATC) to accelerate solution validation, prototyping, and customer innovation. + Promote automationand modern delivery models to improve efficiency and outcomes. + Drive standardization and scalability across engagements while tailoring approaches to client context. + Ensure compliance with WWT's risk, quality, and security standards. Qualifications Required + Must be located in the central, southern, or eastern region + Must have experience delivering financial services projects and have recent partnerships within the global finance industry + 12+ years of experience leading largescale technology or transformation programs, with at least 5 years in a senior delivery leadership role. + Proven success delivering multitower programs across infrastructure, cloud, security, or application domains. + Strong executive presence with the ability to influence senior stakeholders and lead complex governance structures. + Deep understanding of delivery methodologies (Agile, hybrid, waterfall), PMO governance, and operational frameworks. + Demonstrated financial acumen including P&L ownership, forecasting, and commercial management. + Experience leading large, matrixed teams across consulting, engineering, and operations. Preferred + Experience at a Big 4 or toptier consulting firm. + Familiarity with WWT's core technology partners (Cisco, Dell, NetApp, VMware, AWS, Microsoft, Google, Palo Alto, F5, etc.). + Industry expertise in sectors such as energy, healthcare, financial services, or service provider. + Advanced degree (MBA, MS) or relevant certifications (PMP, SAFe, ITIL, cloud certifications). Success Profile A successful Technical Delivery Manager at WWT demonstrates: + Strategic thinking with the ability to translate vision into execution. + Strong fluency across WWT's business lines. + Calm, confident leadership under pressure. + Exceptional communication and stakeholder management skills. + A bias for action, accountability, and measurable outcomes. + A commitment to quality, integrity, and continuous improvement. Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $190,000 - $220,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay. The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: + Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program + Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement + Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement + Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! If you have any questions or concerns about this posting, please email taposting@wwt.com. #LI-MP2 #LI-AF1 #LI-Remote WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

Job Description Who we are: What are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Customer Service & Sales Associates to accomplish what they set out to do. Welcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Customer Service & Sales Associate team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest. What we do: Riverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run. We are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team! Customer Service & Sales Associate Expectations: • Help local business owners save money on their credit card processing!, • Prospect leads thru a combination of warm leads and referrals, • Attend appointments set by marketing and pitch Riverside’s products and services, • Follow Riverside’s proven sales methods to negotiate and close new deals, • Check in with National Sales Managers for support in closing new accounts and to receive additional training, • Follow up with leads and move them thru the sales funnel, • Attend ongoing trainings to enhance sales skills, • Attend AM conference calls to learn about daily bonuses and prizes, • Remote work - from home (10%) and field sales work (90%) Customer Service & Sales Associate Qualifications`: Looking for sales Candidates who are self driven, upbeat and outgoing. We are hiring immediately for team players who are willing to learn! • Customer service background (preferred), • Self driven, upbeat, outgoing individuals!, • All levels of sales experience accepted, some sales experience preferred but not required!, • Ability to network/self-market to gain self-generated leads., • We are looking for those with great time management, positive mindset, communication, and integrity; we can teach you the rest! Customer Service & Sales Associate Position Perks: There is extensive training for the Customer Service & Sales Associate position. Riverside's National Sales Managers are also there to guide you during appointments and in reviews. Our motto is Together We Rise so we strive to help you be the best so we can all succeed together • 1099 Sales Associates are commission based with uncapped earnings!, • YOU create your own schedule., • Weekly draw available., • Residual Income., • Recruiting bonuses & Referral Program, • Train from home over video conference calls., • Remote meetings/conference calls from home and field sales work., • Production bonuses earned weekly., • $75k-95k earned yearly, with top performers making 100k +., • Travel expenses compensated., • Advancement opportunities to Territory Manager and National Sales Manager., • Gas reimbursement. Riverside Payments encourages applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. Riverside Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national original, age, disability or genetics. In addition to federal law requirements, Riverside Payments complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Company DescriptionWho we are: What are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Account Executives to accomplish what they set out to do. Welcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Account Executive team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest. What we do: Riverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run. We are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team!Who we are:\r\n\r\nWhat are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Account Executives to accomplish what they set out to do.\r\n\r\nWelcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Account Executive team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest.\r\n\r\nWhat we do:\r\n\r\nRiverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run.\r\n\r\nWe are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team!

Job DescriptionRemote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environmentQualities We Value, • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not requiredQualifications, • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North AmericaResponsibilities, • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

Job Description COLLECTIONS SPECIALIST This is a remote opportunity; however you must be in the San Antonio TX area! Join American Coradius International LLC: A Leading Collections Agency At American Coradius International LLC (ACI), we pride ourselves on being a reputable, compliance-driven collections agency. Our fun and positive work environment, competitive compensation and benefits package, and abundant growth opportunities make us stand out. With an A+ rating from the Better Business Bureau, we have been exceeding expectations one customer at a time since 1989! We're looking for motivated, hardworking individuals who are dependable, have a strong work ethic and a great customer service attitude. We also offer benefits, time off, and 401K with Employer Match! MUST BE ON CAMERA IN REMOTE WORKING ENVIRONMENT! Benefits: • MONTHLY BONUSES, • 401(k) matching, • Dental insurance, • Health insurance, • Paid sick time, • Paid time off, • Paid training, • Vision insurance Essential Duties and Responsibilities: • Receive/make a high volume of incoming/outgoing communications to encourage customer payments and cure outstanding past-due account balances, • Detailed documentation on all account activities and information to include verifications, demographic changes, and documenting calls relating to servicing of the account, • Utilizes all available skip tracing tools to establish contact with customers to arrange payment, • Review and monitor customer accounts daily to mitigate losses, • Take action on accounts needing additional attention under manager approval, • Ensure all company policies, procedures, and laws applicable to the position are maintained., • ALL employees are required to be on camera while working from a remote environment., • Other duties as required Qualifications: • High School Diploma required, • At least 2 years call center/ customer service experience required., • Proven ability to multi-task and work in a demanding environment, • Exceptional knowledge of federal, state, and local laws, regulations, and rules concerning collections, • Professional and comprehensible phone voice, excellent verbal and communication skills, and proper English grammar, • Active listening skills and an ability to influence others, • Proficient computer skills using Zoom, Microsoft Word and Excel, • Ability to embrace a team environment and a culture of continuous improvement, • MUST have a smart phone with the ability to download applications for remote work purposes. What We Offer: • Competitive wage with unlimited financial growth through an uncapped monthly bonus, • A professional and stable employer dedicated to your success, • Growth opportunities—we are always looking for future leaders, • Great schedule—NO weekends, NO late nights. A healthy work-life balance, • Comprehensive benefits package, including various medical plans, dental, vision, life, accident, and disability insurance options, • Generous paid vacation time, paid personal/sick time, • 401K with employer match, • Paid holidays, • A supportive team that cares about your success. We will collaborate with you until you reach your potential! Physical / Mental Requirements: • Sedentary position requires sitting 80% of the time, • ALL employees are required to be on camera while working from a remote environment., • Dual hand dexterity / repetitive use of hands 80% of the time (typing on computer and dialing phone), • Ability to speak proper English grammar and use proper telephone etiquette, • Ability to hear, • Simple/light grasping required of both hands 80% of the time, • Typical noise level for work environment (moderate noise), • Close vision required (clear vision on 15 inch or larger computer monitors) Flex schedule/Scheduling requirements: Third Party Hours of Operation Mon: 8:00AM EST – 8:00PM EST Tue: 8:00AM EST – 8:00PM EST Wed: 8:00AM EST – 6:00PM EST Thu: 8:00AM EST – 6:00PM EST Fri: 8:00AM EST – 5:00PM EST (Open 2 Friday nights 8:00AM EST – 6:00PM EST monthly) ALL EMPLOYEES MUST WORK THE FOLLOWING: • 1 NIGHT shifts per WEEK until 8:00PM EST (Mon or Tues), • 1 NIGHT shifts per WEEK 6:00PM EST (Weds or Thurs), • 1 FRIDAY NIGHT shifts per MONTH until 5:00PM EST, • 1 FRIDAY NIGHT shifts per MONTH until 6:00PM EST Employees must work a minimum of 4 hours per shift, cannot work more than 10 hours per shift and must work a minimum of 5 days per week (Saturday-Friday). Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. ACI is committed to fair, competitive, and market-informed pay for our employees. While the pay range for this position is $17.00- $18.00 hourly, the actual pay offered to a successful candidate will consider a wide range of factors, including but not limited to knowledge, skills, experience, and other variable factors. ACI is an Equal Opportunity Employer.

Job Description COLLECTIONS SPECIALIST This is a remote opportunity; however you must be in the WNY area! Join American Coradius International LLC: A Leading Collections Agency At American Coradius International LLC (ACI), we pride ourselves on being a reputable, compliance-driven collections agency. Our fun and positive work environment, competitive compensation and benefits package, and abundant growth opportunities make us stand out. With an A+ rating from the Better Business Bureau, we have been exceeding expectations one customer at a time since 1989! We're looking for motivated, hardworking individuals who are dependable, have a strong work ethic and a great customer service attitude. We also offer benefits, time off, and 401K with Employer Match! MUST BE ON CAMERA IN REMOTE WORKING ENVIRONMENT! Benefits: • MONTHLY BONUSES, • 401(k) matching, • Dental insurance, • Health insurance, • Paid sick time, • Paid time off, • Paid training, • Vision insurance Essential Duties and Responsibilities: • Receive/make a high volume of incoming/outgoing communications to encourage customer payments and cure outstanding past-due account balances, • Detailed documentation on all account activities and information to include verifications, demographic changes, and documenting calls relating to servicing of the account, • Utilizes all available skip tracing tools to establish contact with customers to arrange payment, • Review and monitor customer accounts daily to mitigate losses, • Take action on accounts needing additional attention under manager approval, • Ensure all company policies, procedures, and laws applicable to the position are maintained., • ALL employees are required to be on camera while working from a remote environment., • Other duties as required Qualifications: • High School Diploma required, • At least 2 years call center/ customer service experience required., • Proven ability to multi-task and work in a demanding environment, • Exceptional knowledge of federal, state, and local laws, regulations, and rules concerning collections, • Professional and comprehensible phone voice, excellent verbal and communication skills, and proper English grammar, • Active listening skills and an ability to influence others, • Proficient computer skills using Zoom, Microsoft Word and Excel, • Ability to embrace a team environment and a culture of continuous improvement, • MUST have a smart phone with the ability to download applications for remote work purposes. What We Offer: • Competitive wage with unlimited financial growth through an uncapped monthly bonus, • A professional and stable employer dedicated to your success, • Growth opportunities—we are always looking for future leaders, • Great schedule—NO weekends, NO late nights. A healthy work-life balance, • Comprehensive benefits package, including various medical plans, dental, vision, life, accident, and disability insurance options, • Generous paid vacation time, paid personal/sick time, • 401K with employer match, • Paid holidays, • A supportive team that cares about your success. We will collaborate with you until you reach your potential! Physical / Mental Requirements: • Sedentary position requires sitting 80% of the time, • ALL employees are required to be on camera while working from a remote environment., • Dual hand dexterity / repetitive use of hands 80% of the time (typing on computer and dialing phone), • Ability to speak proper English grammar and use proper telephone etiquette, • Ability to hear, • Simple/light grasping required of both hands 80% of the time, • Typical noise level for work environment (moderate noise), • Close vision required (clear vision on 15 inch or larger computer monitors) Flex schedule/Scheduling requirements: Third Party Hours of Operation Mon: 8:00AM EST – 8:00PM EST Tue: 8:00AM EST – 8:00PM EST Wed: 8:00AM EST – 6:00PM EST Thu: 8:00AM EST – 6:00PM EST Fri: 8:00AM EST – 5:00PM EST (Open 2 Friday nights 8:00AM EST – 6:00PM EST monthly) ALL EMPLOYEES MUST WORK THE FOLLOWING: • 1 NIGHT shifts per WEEK until 8:00PM EST (Mon or Tues), • 1 NIGHT shifts per WEEK 6:00PM EST (Weds or Thurs), • 1 FRIDAY NIGHT shifts per MONTH until 5:00PM EST, • 1 FRIDAY NIGHT shifts per MONTH until 6:00PM EST Employees must work a minimum of 4 hours per shift, cannot work more than 10 hours per shift and must work a minimum of 5 days per week (Saturday-Friday). Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. ACI is committed to fair, competitive, and market-informed pay for our employees. While the pay range for this position is $17.00- $18.00 hourly, the actual pay offered to a successful candidate will consider a wide range of factors, including but not limited to knowledge, skills, experience, and other variable factors. ACI is an Equal Opportunity Employer.

Job DescriptionThis full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer: • Remote, work from home career., • Average first-year earnings of $69K commission + bonuses., • Life-long residual income through renewals., • Unionized position with stock options., • Excellent benefits package - medical, dental, and prescription coverage., • Exceptional training with experienced managers., • High-quality leads provided: no calling family or friends., • Flexible hours: this is a fulltime career, but you can choose when you work., • Opportunities for advancement and recognition as we promote from within., • Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support. Qualities We Value: • Willingness to learn and be coached as we provide comprehensive training., • Outgoing and Friendly Personality: a positive and approachable demeanor., • A strong desire to help others: provide valuable advice and services., • Effective Communication Skills: your ability to connect with others is crucial., • Sales or customer service experience is advantageous but not mandatory. Your Qualifications: • Laptop or computer with camera is required., • Possession of, or willingness to obtain an LLQP license., • Basic computer literacy is essential., • Primary residence in Canada or USA: you must reside in North America to be eligible. Your Job Responsibilities: • Contact the leads we provide to schedule virtual meetings with clients., • Present benefit programs to enroll new clients and cultivate relationships with them., • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.]]>

Job DescriptionRemote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environmentQualities We Value, • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not requiredQualifications, • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North AmericaResponsibilities, • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

Job DescriptionThis full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer: • Remote, work from home career., • Average first-year earnings of $69K commission + bonuses., • Life-long residual income through renewals., • Unionized position with stock options., • Excellent benefits package - medical, dental, and prescription coverage., • Exceptional training with experienced managers., • High-quality leads provided: no calling family or friends., • Flexible hours: this is a fulltime career, but you can choose when you work., • Opportunities for advancement and recognition as we promote from within., • Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support. Qualities We Value: • Willingness to learn and be coached as we provide comprehensive training., • Outgoing and Friendly Personality: a positive and approachable demeanor., • A strong desire to help others: provide valuable advice and services., • Effective Communication Skills: your ability to connect with others is crucial., • Sales or customer service experience is advantageous but not mandatory. Your Qualifications: • Laptop or computer with camera is required., • Possession of, or willingness to obtain an LLQP license., • Basic computer literacy is essential., • Primary residence in Canada or USA: you must reside in North America to be eligible. Your Job Responsibilities: • Contact the leads we provide to schedule virtual meetings with clients., • Present benefit programs to enroll new clients and cultivate relationships with them., • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.]]>

Job DescriptionSalary: $50,000.00 to $60,000 annually Job Description:Managed ServicesLevel 2 Technician Reports to: Service Delivery Manager Position Summary The Level 2 Technicianis responsible forresolving advanced and escalated technical issues, supporting Level 1 technicians, and helpingmaintainconsistent, high-quality service delivery across Managed Services. This role serves as the bridge between frontline support and higher-level technical resources, ensuring issues are investigated thoroughly, documented clearly, and escalated with the right technical context when needed. This position requires broad technical capability across user support, workstations, Microsoft 365, modern IT, legacy infrastructure, networking, cybersecurity tools, applications, and customer environments. The Level 2 Technician supports service improvement byidentifyingrepeat issues, improving documentation, reinforcing technical standards, and helping the team deliver a more consistent and dependable customer experience. Key Responsibilities Advanced Issue Resolution • Resolve advanced and escalated technical issues withinscope., • Troubleshoot issues across users, workstations, Microsoft 365, applications, networking, security tools, remote access, printers, and customer environments., • Own assigned tickets through resolution, reassignment, or proper escalation., • Escalate issues with clear notes, findings, impact, and recommended next steps. Repeat Incident Reduction • Identifypatterns in recurring or escalated issues., • Communicate repeat problems, technical gaps, or process concerns to the Service Delivery Manager orappropriate technicalowner., • Support prevention by documenting known fixes and recommending training, SOP, or standards updates when needed. Technical Documentation Improvement • Maintain clear, useful ticket notes in ConnectWise Manage., • Update IT Glue when documentation is missing, outdated, or inaccurate., • Document resolution details, known fixes, and customer-specific information that help future technicians resolve issues more efficiently. Technical Standards Reinforcement • Follow CTS technical standards when resolving issues., • Identifycustomer environments, tools, configurations, or processes that do not align with CTS expectations., • Escalate standards gaps, unsupported workarounds, or technical risks before they become larger service issues. Autonomy & Decision Boundaries The Level 2 Technician is expected to resolve issues independently within their defined scope, follow CTS technical standards, and escalate when work exceeds their authority, risk level, or technical responsibility. This includes escalating security concerns, major customer-impacting issues, unsupported workarounds, and changes that may affect multiple users, systems, or environments. Technical & Professional Competencies • Microsoft 365:Understands how identity, access, permissions, and sign-in behaviorimpactthe user experience and can escalate complextenant, security, or policy issues with clear technical context., • Modern Cloud & Endpoint Management:Understands how device management, cloud access, endpoint compliance, and remote work toolsimpactthe user experience and can escalate complex configuration, architecture, or policy issues with clear technical context., • Legacy Infrastructure:Understands how traditional infrastructure, identity, permissions, and server dependencies impact daily operations and can escalate complex server, domain, or hybrid environment issues with clear technical context., • Networking:Understands how network availability, routing, access, and device communication impact the customer experience and can escalate complexfirewall, switching, VLAN, ISP, or infrastructure issues with clear technical context., • Cybersecurity:Understands how security controls, user behavior, access policies, and threat activity impact customer risk and can escalate suspected compromise, policy exceptions, or high-risk issues with clear technical context., • Documentation & Escalation Quality:Maintainsclear ticket notes, updatesdocumentation when gaps are found, and escalates with complete context and recommended next steps., • Customer & Team Communication:Communicates clearly with customers and internal teams, supports Level 1 technicians, and contributes to a consistent service experience. Behavioral Target A steady, analytical, and detail-oriented technician who works well within structure, follows standards, documents clearly, and escalates appropriately. This person should be calm under pressure, technically curious, and comfortable supporting both customers and teammates. Success Looks Like The Level 2 Technician resolves advanced and escalated ticketsaccurately;documents workclearly andescalatewith the right technical context when needed. Success is reflected in fewer unnecessary escalations, stronger support for Level 1 technicians, improved documentation, and better visibility into repeat issues or technical gaps. Customers receive dependable support, and the Managed Services team becomes more consistent, efficient, and easier to scale. Total Compensation: Copeland offers a competitive salary and benefits package including: • 401k Plan after 6 months, • Health insurance with an employer contribution to premium day one, • Employer funded Health Reimbursement Account (HRA), • PTO, • Voluntary Dental, Vision, AFLAC options, and a Flexible Spending Account with Medical and Dependent Care options

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