Remote customer service manager jobs in Albany, New YorkCrear alertas

Job Description We’re not just hiring; we are building a world better than we found it, supporting those who serve the common good, assisting those who are most vulnerable, and helping keep our communities safe. We are seeking a talented Strategic Account Manager - Education for our Albany, New York territory. In this role, you will be responsible for cultivating and growing the market segment while qualifying and closing sales opportunities related to our education and corporate customers. Accountabilities Include: • Generate new customers within the assigned territory., • Service and expand the business of the existing customer base., • Present technology solutions to customers in professional environments., • Conduct walkthroughs and develop scope-of-work documents based on potential installation projects with the assistance of the engineering team., • Follow up on sales leads for new and existing customers in a timely and professional manner., • Write and submit timely, accurate, and professional bids and bid responses with the assistance of the support team., • Respond to RFI’s, RFQ’s, and RFP’s., • Identify and define the scope of work for the proposal process., • Develop and maintain strong product and industry knowledge, recognizing local industry trends., • Support the local engineering and architectural community by providing customer needs analysis, system layouts, and designs., • Develop and maintain professional relationships with manufacturer representatives., • Work directly with customers on solution value propositions., • Determine strategic efforts based on competitive analysis and market trends to maximize sales efforts., • Learn various technology solutions and demonstrate those solutions to customers., • Perform other duties as assigned. Requirements for Success: • Bachelor’s degree or equivalent relevant work experience., • Minimum of 2 years of B2B sales experience., • Demonstrated ability to deliver compelling, engaging, informative presentations online and in a public setting with the appropriate tone of voice, body language, and delivery., • Ability to exercise the highest level of integrity and professional business acumen., • Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual., • Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating., • Excellent written and verbal communication skills to effectively express ideas and information., • Ability to thrive both independently and in a team environment., • A high level of commitment to customer satisfaction., • Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions., • Ability to follow policies, processes and procedures., • Effective use of Microsoft 365 suite of products., • Demonstrated attention to detail and commitment to task in completing assignments with quality outputs., • Maintain a clean driving record. What We Do and Who We Are: Ronco is a technology company providing critical communications technology, installation, and support to the federal government, healthcare organizations and primary education institutions. Please see our website at ronco.net – Our Solutions – Managed Services to learn more about what we do. Founded in 1965, we are a third-generation family-owned and operated organization headquartered in Buffalo, New York, with multiple locations operating along the East Coast. Our footprint includes a local commitment to customers in New York, Pennsylvania, North Carolina and South Carolina. Why Choose Us: In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, a generous 401(k) match, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion. We also offer a flexible hybrid working model of 3 days a week in-office, and 2 days a week remote. Long Tenured: Not to brag, but our team rocks! With an average employee tenure of 11 years, our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. And we do know how to let our hair down and have a serious bit of fun. Vendor Credentialing: This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer. Drug Free Workplace: Ronco is a drug-free workplace. Employment is subject to passing a drug test. Equal Opportunity Employer: Ronco is an Equal Opportunity Employer. Company DescriptionFounded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.Founded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.

Job Description Overview Operations Management focuses on efficiently meeting the needs of our clients across various lines of business. If your passion is managing and developing staff to ensure quality care to help our clients live their best life we encourage you to apply today! The Client Success Manager, Senior Living cultivates and maintains an on-going strategic relationship with their clients. They are responsible for the ensuring customer satisfaction with pharmacy services, issue resolution and overall retention of their clients. This position requires entails 60-75% travel throughtout the territory which consists of Upstate NY through ME. Ideal location to reside is within the territory. In order to meet the needs of our Clients and PharMerica standards, this position cannot be performed fully remote, outside of the territory. Required: 3 or more years’ experience in client management (customer service) or sales in Long-Term Care. We offer: DailyPay Flexible schedules Competitive pay Shift differential Health, dental, vision and life insurance benefits Company paid STD and LTD Tuition Assistance Employee Discount Program 401k Results Driven (unlimited) Time Off Tuition reimbursement Non-retail/Closed-door environment Annual Incentive Bonus Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today! This position will be posted for a minimumof 5 days Responsibilities • Works with the Director, Senior Living Account Management in developing strategies that result in retention of assigned PharMerica Clients, • Works with the Senior Living team to manage PharMerica’s Clients and customers., • Conducts and documents meetings with assigned clients, • Works directly with key PharMerica teams to deliver on client commitments and to meet service-level agreements., • Owns client issue escalation and resolution process., • Prepares for and participates in a client review process to include maintaining documents for such review., • Documents Client retention, upselling activities, and interactions, in PharMerica’s designated CRM platform, • Owns proving insight and recommendations on pricing negotiation and contract renewals., • Works with other disciplines (billing, credit/collections, contracting, and marketing) to assure that corporate billing, and receivable standards are achieved., • Prepares quarterly business review materials and client engagement call materials as assigned., • Conducts routine client-facing training for PMC products, tools and resources., • Provides educational materials to facilitate compliance with PMC procedures, tools and resources., • Supports solution selling or up-selling of PharMerica products and services., • Ensures an overall positive experience for the assigned client base., • Works collaboratively with clients and key PharMerica management to implement various corporate initiatives, implement PharMerica products/services/tools, and oversee new facility start-ups/transitions., • Compiles Client reports and assists with CRM data management and issue resolution management., • Attend PharMerica corporate/networking events and conferences, as needed., • Mentor other associates as needed or required, • 60-70% Travel Required, • Performs other tasks as assigned., • Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards., • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications • Education/Learning Experience, • Required: Bachelor’s Degree in business or related field, • Desired: MBA, • Work Experience, • Required: 3 or more years’ experience in client management or sales in Long-Term Care or related industries, • Desired: previous experience in a client management, customer service, or client support role; previous experience in a client support role within a healthcare setting or other business-to-business setting., • Preferred: Licensed pharmacy technician, RN, LPN preferred, • Skills/Knowledge, • Required: Ability to present to all levels of management; excellent time-management skills; basic computer skills; advanced Microsoft Office proficiency; outstanding problem solving skills; experience in root cause analysis; able to collaborate cross-functionally; experience working within a team, • Desired: SalesForce and Axiom experience; previous experience in a project management and client-facing customer service role; strong background in administrative management with the ability to manage multiple priorities and deadlines at once; strong experience in business writing

Job DescriptionDoes this describe you? • Outgoing and friendly personality, • Desire to help others in the community, • Ability to work well on a team, • Great work ethic and strong motivation to succeed, • High level of professionalism and integrity If so, it’s time to find your calling as an Aflac Insurance Representative. Enjoy unlimited control, flexibility, and earning potential while representing one of the world’s most ethical companies and a leader in the industry. No insurance experience? No problem. We’ll give you training for the skills to succeed, backed by leading technology, and the brand of a Fortune 200 company. Responsibilities include:, • Working directly with business owners and Human Resources (HR) representatives to provide voluntary benefits and other value-added services to employees., • Generating new business opportunities through marketing efforts, personal networking, and referrals along with some company-provided leads, • Conducting sales presentations and enrollments at worksites and in remote environments., • Providing excellent customer service and claims support to new and existing policyholders., • Attending team meetings, product trainings and mentor sessions as encouraged by the Regional Manager. Qualifications:, • Excellent phone and communication skills, • A background in athletics, competitive sports, or a proven competitive mindset., • Excellent communication and interpersonal skills., • Highly self-motivated and goal-driven., • Ability to work independently and manage your time effectively., • Sales or customer service experience is a plus., • Strong desire to learn and grow in the insurance industry. Advantages of working with us:, • Positive, supportive work environment, • In-classroom, field training, • No nights, weekends, or holidays, • Competitive compensation including monthly, quarterly, and annual bonuses, • Leadership opportunities based on performance There are a lot of jobs out there to choose from, but take a look at a career with Aflac, we are not just another job!

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Customer service and/or retail experience preferred but not required. Spade is looking for a customer service specialist.

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: • LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death., • HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. Job Summary Associate Territory Manager (ATM) is a field-based role that encompasses both sales and sales support responsibilities. The ATM will work collaboratively with Territory Manager(s) to support sales activities and territory management tasks that include customer and administrative support, assisting with territory management, territory coverage. This position reports to and will work under the direction of the Regional Management. The ATM Position may be a path to Territory Manager with strong performance and achievement of objectives. Essential Functions • Primary responsibilities include persuading physicians, engaging, educating and empowering support staff via one-on-one discussions, group in-servicing, exhibits and conferences, enabling prescribing entities to become self-sufficient through enrollment and utilization of ZOLL Patient Management (ZPM), with an added focus on CDx products. Additional strategic products to be added in the future., • Responsible for selling and growth of accounts as assigned by the Region Manager, • Responsible for support of sales and ongoing account management of LifeVest to promote consistent utilization, • Responsible for support of sales and ongoing account management of CDx products, • Responsible for achieving assigned sales objectives., • Responsible for learning, knowing, and implementing any / all Plans of Action launched to the Field Sales Organization, • Develop and effectively communicate general understanding of Sudden Cardiac Arrest and LifeVest specific data and be confident advocating on behalf of LifeVest in the clinical setting to increase LifeVest awareness, • Effectively engage, educate, and empower support staff to identify patients and advocating on their behalf, • Enroll and train customers on the ZOLL Patient Management System, • Understand, communicate, and train hospital and office staff to submit complete orders. Provide education and support to appropriate staff to reduce medical order exceptions., • Conduct level in-service meetings related to medical order process and requirements with auxiliary support staff, • Assist in document collection for all new medical orders and reorders, • Provide territory support during times of Territory Manager absence or vacancy (vacation, leave, time out of territory for training / meetings, etc.), • Become a company expert and resource on both ZOLL and competitive products., • Master both Integrity / GAP Model Selling skills., • Represent ZOLL in a professional and ethical manner., • Communicate openly and share information with others., • Bachelor's Degree from a four-year college or university required, • Candidates must possess one of the following experience criteria:, • A minimum of one year sales experience in a strong BTB environment, pharmaceutical or medical device field, • A minimum of two years of relevant field clinical support experience for a pharmaceutical or medical device company, • A minimum of two years of strong clinical experience in a multispecialty hospital environment in cardiology, • A minimum of three years experience as a Junior Military Officer leading a team, project or account management, • Ability to influence clinical decision-making process through sales efforts, including presentation and discussion of clinical data, • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • This position requires the employee to sit, stand, walk, talk, listen, hear and speak on a regular basis. May occasionally be required to stoop and bend., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The "at plan" compensation (Base Salary + Variable Incentive Compensation) for this position is: $95,000.00 which includes a base salary of $70,000.00 and commission in accordance with the company's sales compensation plan. Details of ZOLL's comprehensive benefits plans can be found at . Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

Remote Customer Service Sales Bethlehem, NY. Sales or customer service experience is advantageous but not mandatory. Full-time virtual career, offering the flexibility to work remotely.

Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E

About the job Customer Service Assistant (Remote). We are looking for a full-time customer service representative (concierge associate) to join our member services team and digitally engage with members (users) and help them find the right healthcare for their needs. The current service operates wee

Remote Customer Service Representative. We welcome you to apply if you are the type of person who is self-motivated as well as comfortable working on your own at home, take pleasure in such job as email customer service, data entry and also review products, then you are the person we are looking for

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Customer service and/or retail experience preferred but not required. Spade is looking for a customer service specialist.

Bilingual Customer Service Representative (French/English). At Keycafe, we're looking for a Bilingual Customer Service Representative (French/English) based in Morocco to deliver world-class support for our global users. Collaborate with internal teams to ensure customer feedback helps shape better

Customer service or customer relationship experience. We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. Previous customer service and sales expe

This role is essential to our mission of delivering outstanding customer service. We invite you to apply if you're an action-oriented, adaptable problem-solver who enjoys helping customers resolve issues quickly and effectively. Assist customers by expediting orders and resolving post-sales issues.

Customer service or customer relationship experience. We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. Previous customer service and sales expe

This position supports customer service for mortgage customers. Must be customer service oriented (empathetic, responsive, patient, and conscientious). Listen to customers, understand their needs, and resolve customer issues.

If you have excellent phone skills, solid computer abilities, and a passion for customer service, this role is perfect for you!. Maintain a positive, professional demeanor while interacting with customers to ensure excellent service. Customer Service Representative.

Customer Service Representative (German-speaking). As we continue to expand in Europe, we are looking for a Customer Service Representative. You will ensure the smooth daily operation of our services by providing telephone and email support.

A love for building relationships and digging deep to understand customers' needs and challenges. Empathetic and patient approach with a customer-centric mindset. Minimum of 2 years of work experience in a customer-facing role.

This role is essential to our mission of delivering outstanding customer service. Assist customers by expediting orders and resolving post-sales issues. Utilize a variety of software tools to navigate customer accounts.

Maximus is looking for customer service representatives in and around the Jacksonville, FL area. The role - provides customer service for basic and routine inquiries and problems via multiple possible channels (i. Provides customer service for basic and routine inquiries and problems via multiple po

What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. Sales involved only if the customer desires to opt in for additional benefits.

Excellent Customer Service Skills. Perform duties as front-end manager.

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representa

We’re looking for a Remote Customer Service Rep to work collaboratively across teams and departments, support the preparation and delivery of goods or services, and gain knowledge of company offerings to better serve clients. Other duties include adapt to shifting priorities and business needs, ma

We're looking for enthusiastic Remote Customer Service Agent to support a range of customer service initiatives for a diverse portfolio of well-known clients. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by provi

Now hiring an experienced British Airways Customer Service Representative (Remote) to respond promptly to inquiries and resolve basic issues, provide excellent service to customers and team members, and assist with organizing, stocking, and general upkeep. Other duties include manage daily responsib

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

Bring your skills to our team as a Remote Customer Service Rep, where you will follow schedules and complete assigned tasks on time, manage simple records and enter information accurately, and help organize and maintain a tidy workspace. Additional duties include provide friendly assistance to custo

Looking for a role where your love for the Flemish dialect and helping others plays a major factor? We are hiring on behalf of our client for the role of Flemish/Dutch Customer Service Agent - Remote in Greece! In this opportunity, you will be part of a fast-paced team, enjoying flexible working hou

Other duties include adapt to shifting priorities and business needs, respond promptly to inquiries and resolve basic issues, assist with processing returns and exchanges, support the preparation and delivery of goods or services, manage daily responsibilities with a focus on quality and efficiency,

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representa

Join our growing team as a American Airlines Customer Service Representative (Remote) to coordinate tasks to ensure deadlines are met, assist with organizing, stocking, and general upkeep, and provide excellent service to customers and team members. Other duties include maintain accurate records and

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. This role is entirely remote and offers full-time/Part time hours with flexibility.

Bring your energy to the role of Walmart Customer Service Representative (Remote) to adapt to shifting priorities and business needs, work collaboratively across teams and departments, and assist with organizing, stocking, and general upkeep. Other duties include support the preparation and delivery

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. This role is entirely remote and offers full-time/Part time hours with flexibility.

An exciting opportunity awaits for a Amazon Customer Service Representative (Remote) to perform responsibilities as a Customer Service Representative (Remote).

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. This role is entirely remote and offers full-time/Part time hours with flexibility.

Bring your energy to the role of Walmart Customer Service Representative (Remote) to adapt to shifting priorities and business needs, work collaboratively across teams and departments, and assist with organizing, stocking, and general upkeep. Other duties include support the preparation and delivery

An exciting opportunity awaits for a Amazon Customer Service Representative (Remote) to perform responsibilities as a Customer Service Representative (Remote).

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Customer Service Specialist Remote Job Duties: • Quickly getting up to speed on Occipital products as it relates to Augmented Home and their technical foundations. Understand frequently asked questions, the answers to those question

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Customer Service Representative (Remote Position). Reliable, respectful, and customer-service oriented.

Join our growing team as a American Airlines Customer Service Representative (Remote) to coordinate tasks to ensure deadlines are met, assist with organizing, stocking, and general upkeep, and provide excellent service to customers and team members. Other duties include maintain accurate records and

Help us succeed as our next Amazon Customer Service Representative (Remote) to follow safety procedures and company policies, assist with organizing, stocking, and general upkeep, and respond promptly to inquiries and resolve basic issues. Other duties include assist with processing returns and exch

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Take the next step in your career as our new Aldi Customer Service Representative (Remote) to maintain accurate records and documentation, work collaboratively across teams and departments, and coordinate tasks to ensure deadlines are met. Other duties include adapt to shifting priorities and busine

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.