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ID 2026-2330 Category Manufacturing Position Type Salaried Remote No Starting From USD $147,500.00/Yr. Maximum Pay Range USD $188,800.00/Yr. Shift Time 40 Benjamin Moore is proud to be a part of Berkshire Hathaway, which was recognized by Fortune magazine as the world's third most admired company. And for nearly 140 years, we've been a respected leader in the architectural coatings and home decor landscape; creating the products and tools that enrich and beautify thousands of communities each day. Benjamin Moore recognizes that our associates are the driving force behind our success, and we strive to provide a work environment where hard work, creativity and purposeful collaboration are fostered and encouraged. We are committed to retaining, developing and attracting a diverse workforce that promotes an inclusive environment in which all employees are treated with dignity and respect. Join a company where innovation is constantly recognized as we look for individuals who produce world-class products, best-in-class services and customer experiences, design pioneering paints using the latest technologies and deliver unparalleled value and brand experiences for our customers and retailer network. Click here to see how you can paint your future! Job Summary Benjamin Moore is seeking a Senior Manufacturing Manager to lead operations at our manufacturing plant in Newark, NJ. The Sr. Manufacturing Manager is responsible for directing and managing the daily operations of the manufacturing site, reporting to the Director of Manufacturing. The Sr. Manufacturing Manager will work closely with direct reports and colleagues to promote a safe workplace, drive consistent quality, coordinate manufacturing purchasing, production, and distribution operations, and lead the continuous improvement process toward operational excellence. Success in the role requires the leader to practice: Trust Building: Building a team environment where the employees feel safe and are able to do their best work. Leaders need to be authentic, honest, transparent, and compassionate. • Adaptability: The ability to be flexible and adaptable in response to changing situations and demands., • Problem Solving: The ability to identify and analyze problems and produce effective solutions., • Creativity: The ability to think outside the box and come up with innovative solutions to problems., • Coaching abilities: The skill for drawing out the best in others. Knowing how to ask the right questions (instead of giving answers), listening well, empowering others, and guiding action plans., • Teamwork: The ability to work collaboratively with others towards a common goal, taking into account different perspectives and strengths., • Leadership: The ability to inspire and motivate others towards a shared vision or goal., • Empathy: Genuinely caring for others and being able to understand another person's situation and perspective., • Cultural competence: The ability to understand and appreciate diverse cultures, perspectives, and ways of thinking., • Management of all aspects of the manufacturing site operations including staffing, procurement, maintenance, production planning, batchmaking, packaging, quality control, and shipping/receiving., • Communicate clear expectations to all direct reports across departments in meeting overall company objectives., • Leadership is expected to be governed by developing and fostering a culture of transparency, collaboration, trust and respect as daily deliverables are executed, • Implement and enforce all environmental, health, safety and security programs to ensure compliance and effectiveness., • Ensure the highest standards for product quality and drive the quality system within the paint, colorant, and warehouse operations., • Ensure that policies and procedures are effectively implemented to continually optimize the plants performance in achieving key metrics., • Is responsible for maintaining proper staffing levels by ensuring recruitment efforts are executed in a timely fashion., • Leads site teams typically consisting of 5-7 direct reports and 60-100 indirect reports., • Ensure that cost is controlled and tracking mechanisms are in place and reviewed for continuous improvement., • Minimum of a Bachelor's degree (Mechanical / Chemical or Industrial Engineering) with 10+ years of experience and strong technical background. Advanced degree is preferred., • Consumer Packaged Goods industry experience is strongly preferred. Experience in a high speed, high volume manufacturing and packaging environment is required., • Previous production or plant manager experience is essential., • The ability to work in a matrixed organization is essential., • Strong interpersonal skills and a demonstrated ability to work collaboratively with employees at all levels. At Benjamin Moore, our brand represents excellence, and we strive to provide a comprehensive total rewards package to match. In addition to a competitive base salary, every exempt and non-exempt role in our organization is eligible for a performance-based annual raise and bonus in recognition of their efforts that contribute to the success of our organization. We conduct regular pay audits using external market data and internal comparisons to ensure our employees are compensated fairly and equitably. The salary range listed herein refers to the amount the Company is willing to pay at the time of posting. The actual salary offer will be carefully considered based on a wide range of factors, including your skills, qualifications, experience, job location, and other relevant factors. In addition to our monetary compensation package, Benjamin Moore provides a full range of benefits that are personalized to support you physically, financially, and emotionally, through both the big milestones and in your everyday life. Benefits include, but are not limited to, the following: • Medical/Dental/Vision, • 401 (k) match, • PTO starting at 3 weeks' vacation + (7) paid holidays and (5) personal days, • Employer-paid life insurance, • Tuition reimbursement You can view the complete benefits package by clicking the following link: Engagement, Inclusion + Social Impact At Benjamin Moore, we don't just accept difference - we celebrate it, support it, and thrive because it benefits our employees, customers, and community. We remain steadfast in our commitment to cultivating an environment where all are provided the tools and opportunities to thrive in the workplace. Our efforts allow each of us to authentically live our corporate values of Openness, Integrity, Community, Excellence, and Safety. Our Social Impact initiatives, including strategic partnerships, in-kind donations, and volunteerism, further amplify our ability to positively impact the lives of our stakeholders. We believe that fostering a culture of inclusion and belonging is the right thing to do and essential for our continued success. Student Loan Repayment Assistance Program Benjamin Moore provides Student Loan Repayment Assistance Program to support eligible active employees who graduated from an accredited post-secondary educational institution. The Repayment Program is intended to contribute to reducing employee's student loans. The Company follows all rules and regulations concerning the taxability of student loan repayments provided under applicable law. EOE Benjamin Moore is an equal-opportunity employer that is committed to a culture of inclusion and belonging. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Our commitment to these principles means all employment decisions are made based on qualifications, merit, and business needs. #LI-PN1 USD $147,500.00 - USD $188,800.00 /Yr.

Director of IP Client Service Cooley is seeking a Director of IP Client Service to join Cooley's IP Team. About Cooley: Cooley is a global law firm with an expansive practice and more than 3,000 employees and partners worldwide. We value and celebrate diverse perspectives and strive to create a workplace where every individual can thrive. At the core of Cooley's success is the exceptional talent and unwavering spirit of our people. We embrace individuality while fostering a 'one-firm' culture where collaboration and creativity thrive. Our people are the foundation of our success and the driving force behind everything we do. Hybrid Schedule Philosophy: As part of the Cooley culture, we recognize and appreciate the value of being together, in person, to build comradery with others in the office and to be a contributing member of the Cooley office. However, we also appreciate the benefits and flexibility that come from remote working. As such, the default assumption for employees and partners is a hybrid schedule: some in-office presence and some work from home days absent certain essential in-office roles that require five (5) days/week in-office. Your supervisor will share more details about the hybrid schedule expectation for this role. Position summary: The Director of IP Client Service is responsible for the management of client-facing specialist teams and providing leadership and direction to strategically manage internal/external client service at an operational level with focus on efficiency, process improvement, risk management, quality control, workflow, or other processes impacting client service. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: Client service: * Balance and evolve service strategy with a focus on team performance that enable excellence in client service and operational efficiency * Proactively engage with practitioners to ensure that client service is effective and efficient * Evaluate processes and procedures, orchestrating improvements to client service * Collaborate with direct report managers and supervisors to proactively identify issues, compliance, risks, and team priorities and propose appropriate courses of action * Work collaboratively with direct report managers and supervisors to conduct quality control reviews of client facing specialist team members to ensure accuracy, consistency and adherence to the rules of 37 C.F.R., Best Practices and other procedural guidelines * Ensure direct report team needs are correctly prioritized in order to focus on effective allocation of resources, to deliver measurable and significant value * Develop matrices to measure, evaluate and report on the effectiveness of the client service teams * Establish accountability processes to ensure efficiency and accuracy of services provided * Effectively delegate tasks across the direct report manager and supervisor teams * Identify and eliminate root cause barriers to accuracy, productivity, and quality * Ensure team members are developing the skills and knowledge to carry out their role effectively * Identify skill gaps and implement necessary training to ensure performance standards are met * Coach and develop direct report managers and supervisors to achieve client service and operational quality, consistency and high-level customer service * Assess internal training and professional development effectiveness to ensure performance outcomes are achieved within budget and department objectives * Ensure department employee training is consistent with the requirements and standards of IP Employee Learning and Development programs * Ensure accurate and timely entry of billable, non-billable time and fixed fees * Manage realization rate of collection for billed services to identify challenges early and make adjustments to maintain profitability. Recommend changes to improve fixed fee and hourly billing practices and rates Strategic management: * Collaborate with the Director of IP Operations to assist with the development or enhancement of systems and processes to provide the most effective and efficient service to clients ensuring internal processes align with other internal team processes, where applicable * Develop and coordinate methods to ensure implementation of BPC policies and directives, collaborating with the Patent Leadership Committee, practice group Resource Attorneys, the Director of IP Operations, and IP Services management * Work closely with firm wide support departments, technical colleagues and other subject matter experts to streamline department processes * Analyze and recommend staffing strategies to adjust for volume and growth Portfolio management: * Collaborate with senior practitioners to manage and oversee client support team reassignments for complex clients to ensure seamless handoff * Serve as escalation point for critical client issues and work closely with senior practitioners, IP Services management team and other departments to ensure appropriate management and issue resolution * Proactively solve complex client service issues to improve service levels * Customize workflows based on client portfolio and practitioner expectations Local office IP support: * Serve as local office IP Services management resource to ensure group-wide services are effective * Proactively engage with practitioners and business professionals, developing working relationships to be an effective gateway to all services of the IP Services department * Assist with troubleshooting issues and work closely with IP Services management team to provide responsive and efficient people or systems support to meet practitioner and client needs General responsibilities: * Work effectively and collaboratively as a team leader and member * Work within the guidelines of established IP principles and practices * Interpret, clearly communicate and effectively enforce policies and procedures * Maintain high standards for internal/external client service and quality control * Inspire and lead in a way that gets the best contribution from a wide range of team members * Prepare and deliver oral and written communications that are concise, convey tenacity, enthusiasm and innovative thinking * Perform as a strategic partner to nurture new ideas and concepts. Identify, lead and manage innovative approaches to business challenges and work with the Patent Leadership Committee, IP Management, BPC and other departments to evolve operations and system processes that increase efficiency and mitigate risk * Moderate and facilitate meetings comprised of IP partners, associates, practice group professionals and other IP Services business professionals; set and manage realistic expectations for project deliverables; put ideas into a practical context and coordinate efforts of multi-disciplinary teams to meet project deliverables * Continuously review productivity and efficiency of employees; coordinate with HR to recommend educational opportunities to provide training that will enhance employee performance * Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Review and process time logs as needed (pertains to non-exempt direct reports) * Participate in hiring, performance appraisals, counseling, terminations and other employee lifecycle events in conjunction with HR, IP Senior Staffing & Employee Resource Manager and direct manager * Keep Director of IP Services apprised of all business professional and management performance problems (managed day-to-day by the HR Business Partner, IP Senior Staffing & Employee Resource Manager, and direct manager) * Work closely with HR, Director of IP Services and IP Senior Staffing & Employee Resource Manager, and direct reports to ensure all performance concerns are properly documented and addressed. * In coordination with HR, prepare and maintain detailed and timely performance counseling notes * Immediately report all risk management-related concerns following proscribed risk reporting process detailed in both the Patent Policies & Procedures and TCA Manuals * Independently manage and work collaboratively on special projects * Provide backup to IP Services management team members, as required * All other duties as assigned or required Skills & experience: Required: * After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications * Ability to work extended and/or weekend hours, as required * Ability to travel, as required * Bachelor's Degree or creditable experience * Minimum 10 years' directly applicable IP experience with 5+ years' experience at a manager level with a professional services firm, preferably a law firm * Proven experience managing, developing and mentoring managers and teams across functional areas of responsibility * Project management experience * Proven ability to identify and analyze complex issues and problems in management areas, and recommend and implement effective solutions Preferred: * Experience in a professional services or law firm environment, with proven ability to coach and motivate * Experience researching IP status and history in PTO databases, including USPTO systems (PatentCenter, TSDR), WIPO Patentscope and Madrid Monitor, the EPO Patent Register, and EUIPO eSearch, as well as public databases in other jurisdictions * Possess working knowledge and keep abreast of rules according to USPTO procedures, 37 C.F.R., the Manual of Patent Examining Procedure (MPEP) rules, and the Trademark Manual of Examining Procedure (TMEP) Competencies: * Work effectively and collaboratively as a team leader and member * Interpret, clearly communicate and effectively enforce policies and procedures * Maintain high standards for internal/external client service and quality control * Unwavering ability to handle and maintain confidentiality regarding firm information, projects, client data. * Inspire and lead in a way that gets the best contribution from a wide range of team members * Champion and promote creativity and inclusion to help drive positive change * Ability to work independently and under pressure/tight time constraints * High aptitude for multi-tasking * Creative and entrepreneurial approach to problem-solving and process improvement * Strong analytical ability and implementation skills * Strong project management skills * Flexible and agile, ability to reprioritize with changes in the business * Ability to meet deadlines and effectively complete operational and project-based assignments * Strong initiative and a get-it-done attitude * Excellent communication, interpersonal, leadership and management skills * Customer service oriented, as demonstrated by strong attention to detail, organization and ability to prioritize work tasks and manage deadlines based upon internal and external client needs Direct reports. Yes. Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $220,000 - $270,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 25 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

We are looking for an experienced, highly detail-oriented and process-driven Contracts Manager to join our busy Trade Contracts team. The Contracts Manager will bring deep knowledge of the contract lifecycle and will have an essential role on the Contracts team, drafting and negotiating a high volume of contracts for trade books, including complex contract arrangements such as joint acquisitions with global sister companies, profit sharing agreements, and "takeovers" from self-published authors; advising Editorial and other colleagues on deal terms; handling special projects as needed at the direction of Sr. Director; and tracking status of, and interpreting and advising on, publishing agreements. This role will require adaptability, strong organizational and problem-solving skills, and precise attention to detail. What You'll Do • Ensure agreements align with company policies, including financial terms, • Primary oversight of responses to Royalties queries, Biblio territories and ONIX updates., • Contract reversions, including possible future oversight of the reversions process., • Advise Editors, Publishers, Finance, and other colleagues on deal terms, agency boilerplate, and other publishing contract matters., • Utilizing expertise and fostering an environment of continuous improvement and with the goal of streamlining and improving Contracts Department operations while ensuring compliance, participate in special projects and in process improvement efforts as directed by Sr. Director, and flag areas ripe for process improvement., • Create documentation., • Approximately 5-8 years' book publishing contracts experience (in-house or at a literary agency), ability to manage high volume of work with varying complexity This position is classified as remote but is tied to our New York, NY office located at 120 Broadway. Employment is subject to New York State tax withholding under applicable regulations. Macmillan Publishers is the U.S. trade company that is part of the Holtzbrinck Publishing Group, a large family-owned group of media companies headquartered in Stuttgart, Germany. Holtzbrinck Publishing Group's publishing companies include prominent imprints around the world that publish a broad range of award-winning books for children and adults in all categories and formats. U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children's Publishing Group, The St. Martin's Publishing Group, and Tor Publishing Group. In the UK, Australia, India, and South Africa, companies in the Holtzbrinck Publishing Group publish under the Pan Macmillan name. The German publishing company, Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer, Kiepenheuer & Witsch, Rowohlt, and Droemer Knaur. Macmillan is proud to be an equal opportunity employer consistently striving to foster a culture where everyone belongs. We welcome applicants of all backgrounds and identities. Qualified applicants are evaluated without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background or any other characteristic protected by federal, state, or local law. We prohibit discrimination of any kind and will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

• Job Type: Officer of Administration, • Regular/Temporary: Regular, • Hours Per Week: 35, • Standard Work Schedule: Monday-Friday, • Building: Parker Plaza, NJ The Revenue Cycle Optimization Manager is responsible for supporting the revenue cycle across all clinical departments achieving maximum efficiency and performance. Responsibilities include analytical reporting, facilitating best practices, identifying issues, and executing plans for revenue cycle improvement. Responsibilities Operations (60%) • Under direction of the Associate Director, the Revenue Cycle Optimization Manager will make recommendations in all aspects of revenue cycle by analyzing data, trends, opportunities and strategies to improve revenue cycle performance., • Develops and implements optimization improvement plans and utilizes a data driven methodology to monitor progress., • Utilizes dashboards and reports to monitor key performance indicators of operational workflows., • Perform disciplined charging, billing and denial analysis to maximize collections, improve workflows and prevent billing errors., • Identify positive and negative revenue cycle trends to determine root causes and corrective solutions to minimize denials., • Identify and deploy standardized solutions and best practices for solving operational issues., • Ensures strategic alignment of optimization plans supporting organizational mission, vision and goals., • Meet with Clinical Department leadership to review and discuss revenue cycle scorecards & dashboards; track and monitor key performance indicators to ensure targets are achieved., • Lead committees, task forces, and/or revenue cycle workgroups., • Develops and maintains excellent working relationships with Columbia University Departments, payers and vendors., • Promotes a culture of collaboration facilitating continuous process improvement and professional development., • Provides direct end user support for revenue cycle improvement and education., • Keeps apprised of rules and regulations affecting revenue cycle. Stays current through appropriate journals and personal contacts of such developments in the industry. Please note: While this position is primarily remote, candidates must be in a Columbia University-approved telework state. There may be occasional requirements to visit the office for meetings or other business needs. Travel and accommodation costs associated with these visits will be the responsibility of the employee and will not be reimbursed by the company. Minimum Qualifications • Bachelor's degree., • Minimum of 4 years related experience and/or a combination of training and revenue cycle experience., • An equivalent combination of education and experience may be considered., • Demonstrated skills in A/R management, problem assessment, and resolution, and collaborative problem solving in complex, interdisciplinary settings., • Ability to work collaboratively with a culturally diverse staff and patient/family population, strong customer service skills, demonstrating tact and sensitivity in stressful situations., • Demonstrated ability process qualitative or quantitative data and draw insightful conclusions., • Excellent oral and written communication skills; must be able to create and deliver high-level communication presentations for senior leadership and organizational stakeholders., • Master's Degree preferred., • Epic experience and certification are preferred., • Prior supervisory experience is preferred., • Knowledge of Epic billing system, Experian, Cognos, PowerBI, Microsoft Applications., • Knowledge of electronic billing systems: front-end and back-end functions. Core Competencies Accountability & Self-Management Level 3 - Intermediate Adaptability to Change Level 3 - Intermediate Communication Level 3 - Intermediate Customer Service-Patient Focus Level 3 - Intermediate Emotional Intelligence Level 3 - Intermediate Problem Solving & Decision Making Level 3 - Intermediate Productivity & Time Management Level 3 - Intermediate Teamwork & Collaboration Level 3 - Intermediate Quality & Compliance Focused Level 3 - Intermediate Leadership Competencies Business Acumen & Vision Driver Level 1 - Introductory Performance Management Level 2 - Basic Innovation & Organizational Development Level 1 - Introductory Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

• Job Type: Officer of Administration, • Regular/Temporary: Regular, • Hours Per Week: 35, • Standard Work Schedule: Core business hours Monday-Friday, schedules vary Revenue Cycle Coordinator (Outsourcing) is responsible for monitoring and coordinating outsourcing initiatives, including ensuring compliance with agreements, monitoring vendor performance, and managing outstanding receivables referred to outside vendors and FPO outsourcing teams. Responsibilities Operations • Coordinates revenue cycle vendor activities including the review of work effort reallocations, and monitoring vendor achievement in alignment with approved timetables., • Monitors the priority matrix and ensures timely completion of key tasks, including, but not limited to, overturning denials and adjustments., • Oversees the inflow of work to vendors to ensure assigned work is completed effectively and within the agreed-upon timelines as outlined in vendor agreements., • Evaluate workflow and communication effectiveness to ensure departmental needs are met and revenue cycle vendor-related objectives are executed., • Collaborates with vendors, internal teams, and departments to resolve discrepancies and conduct root cause analysis to promote continuous improvement of workflows, PnP, and SOPs., • Assists in the creation and execution of onboarding and training activities under the direction of the Manager, including but not limited to conducting workshops and drafting materials such as job aids., • Support the management of vendor system access and training., • Assists with the review, audit, and preparation of vendor invoices for payment and submission for approval., • Monitor work queue inventory, rates of collection, and potential backlog and make data-driven recommendations to leadership., • Evaluates work queues to ensure the capture of appropriate activities and analyzes inflow for issues and trends. Partners with appropriate experts, such as IT, to bring issues to resolution., • Utilizes technology to conduct reports, complete analysis, and conduct recurring audit of quality and quantity of work based on established key performance indicators and targets., • Reviews vendor performance metrics and escalates issues to ensure alignment with established service level agreements., • Prepares reports on referrals, contingency fees, and aging of receivables activities/operations (e.g. operational efficiencies)., • Prepares denial reports, highlights trends, and gathers relevant documentation., • Reviews, understands, and communicates payer industry standards, policies, and other changes. Stays appraised of payer process changes., • Collaborates with clinical departments and vendor(s) to establish effective communications to further the efficiency of the revenue cycle process., • Contributes individually or as part of a team towards achieving established organizational goals across all Revenue Cycle units., • Provides guidance and onboarding support to vendors and new/junior staff., • Fosters vendor professionalism and performance with training and feedback., • Maintains a good working relationship with vendors, departmental partners, and CRO colleagues., • Conforms to all applicable HIPAA, Billing Compliance, and safety policies and guidelines. Minimum Qualifications • Requires bachelor's degree or equivalent in education and experience., • Minimum of three (3) years related experience in a physician billing or third-party payor environment., • An equivalent combination of education and experience may be considered., • Demonstrated skills in revenue cycle in healthcare, • Excellent verbal and written communication skills., • Intermediate to advanced level proficiency in Microsoft Office (Word & Excel) or similar software is required and an ability and willingness to learn new systems and programs., • Must be a motivated individual with a positive and exceptional work ethic., • Knowledge of Epic., • Experience in overseeing vendors and inflow of work. Patient Facing Competencies Minimum Proficiency Level Accountability & Self-Management Level 3 - Intermediate Adaptability to Change & Learning Agility Level 2 - Basic Communication Level 2 - Basic Customer Service & Patient Centered Level 3 - Intermediate Emotional Intelligence Level 2 - Basic Problem Solving & Decision Making Level 3 - Intermediate Productivity & Time Management Level 3 - Intermediate Teamwork & Collaboration Level 2 - Basic Quality, Patient & Workplace Safety Level 3 - Intermediate Leadership Competencies Minimum Proficiency Level Business Acumen & Vision Driver n/a Performance Management Level 1 - Introductory Innovation & Organizational Development n/a Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

• Job Type: Officer of Administration, • Regular/Temporary: Regular, • Hours Per Week: 35, • Standard Work Schedule: Core business hours Monday-Friday, schedules vary, • Building: 3 Columbus Circle, New York, NY 10019 The Revenue Cycle Manager (Outsourcing) is responsible for direct oversight of the outstanding receivables that have been referred to an outside vendor and the FPO outsourcing team. The Manager is responsible for units and vendor performance, work quality, efficiency, and compliance with policies and regulations. Responsibilities Operations • Manages the outsourcing unit for CUIMC, including the College of Dental Medicine (CDM), and leads a team of four Outsourcing Coordinators. Oversees and monitors daily operational workflows, work queues, and related programs to ensure optimal efficiency and effective resource utilization. Continuously evaluates the need for new tasks, functions, or process improvements. Ensures adherence to established workpriority matrices and monitors workqueue inventory to confirm timely followup on accounts. Proactively identifies potential backlogs and advises Directors on appropriate mitigation strategies., • The role involves supervising and assisting outsourcing coordinators in managing vendor performance, productivity, and quality, as well as monitoring staff performance within the outsourcing unit. It includes developing guidelines for prioritizing work activities and optimizing work queues. The position also entails evaluating the effectiveness of workflows and implementing quality control measures and audits to ensure compliance and operational efficiency., • Supports vendor negotiation activities and coordinates the purchase order process. Reviews, audits, and prepare vendor invoices for approval and payment., • Manages vendor system access and training, ensuring appropriate onboarding, ongoing education, and compliance with institutional standards., • Conducts analysis and provides reporting to Directors on referrals, contingency fees, receivables aging, and other operational metrics to identify efficiencies, trends, and opportunities for improvement., • Maintains and updates policies and procedures, ensuring they are clearly communicated, understood, and consistently followed by both internal staff and external vendor partners., • Serves as the primary liaison between departmental leadership and the billing vendor on all revenue cycle and accounts receivable-related matters., • Oversees special projects and escalated issues, providing resolution for highercomplexity items raised by vendor(s) or internal staff., • Regularly evaluates workqueues to ensure they accurately capture required activities, analyzes inflow for issues and trends, and collaborates with management and departments such as IT to resolve systemic issues. Reviews, understands, and communicates payer industry standards, policies, and other changes. Stays apprised of payer process changes., • Serves as the subject matter expert responsible for troubleshooting, analyzing, and performing resolution management for accounts receivables., • Implement approved quality and audit control measures to achieve compliance and optimum efficiency., • Reviews denial reports for trends and research denials. Identifies root cause and prepares issues for escalation., • Works collaboratively with clinical departments and vendor(s) to establish effective communications to further the efficiency of the revenue cycle process., • Serves as an individual or team contributor towards achieving established organizational goals across all Revenue Cycle units., • Collects and evaluates data to identify trends and gaps across Revenue Cycle processes. Uses analysis to make recommendations for improvements and optimization. Participates in improvement/optimization initiatives., • Direct oversight of assigned personnel and vendors. Manages and mentors vendors to onboard and train staff., • Promotes staff and vendor professionalism and performance with training and feedback. Promotes a culture of collaboration, facilitating continuous process improvement and professional development., • Oversee team performance, ensuring productivity and quality benchmarks are consistently achieved., • Evaluates staff performance and takes corrective action in accordance with departmental HR guidelines. Review staff productivity and quality measures. Administer improvement plans as required., • Lead regular team meetings to discuss updates, address challenges, and reinforce best practices., • As a member of the management team, performs other tasks, assumes additional management or supervisory responsibilities within the Revenue Cycle Department as assigned., • Represents the FPO on committees, task forces, and work groups as assigned. Please note: While this position is primarily remote, candidates must be in a Columbia University-approved telework state. There may be occasional requirements to visit the office for meetings or other business needs. Travel and accommodation costs associated with these visits will be the responsibility of the employee and will not be reimbursed by the company. Minimum Qualifications • Requires a bachelor's degree or equivalent in education and experience., • Minimum of 4 years' related experience in a physician billing or third-party payor environment., • An equivalent combination of education and experience may be considered., • Demonstrated intermediate skills in problem assessment, resolution, and collaborative problem solving in complex and interdisciplinary settings, including strong proficiency in healthcare and payer guidelines as it pertains to insurance verification., • Ability to work collaboratively with a culturally diverse staff and patient/family population, strong customer service skills, demonstrating tact and sensitivity in stressful situations., • Ability to work independently and follow-through and handle multiple tasks simultaneously., • Excellent verbal and written communication skills., • Intermediate to advanced level proficiency of Microsoft Office (Word & Excel) or similar software is required, and an ability and willingness to learn new systems and programs., • Must be a motivated individual with a positive and exceptional work ethic., • Demonstrated intermediate proficiency in health insurance eligibility as it pertains to Medicare and Medicaid regulations, insurance, and managed care reimbursement concepts and overall operational impact., • At least 2 years of direct supervisory experience is preferred. Patient Facing Competencies Minimum Proficiency Level Accountability & Self-Management Level 3 - Intermediate Adaptability to Change & Learning Agility Level 3 - Intermediate Communication Level 3 - Intermediate Customer Service & Patient Centered Level 3 - Intermediate Emotional Intelligence Level 3 - Intermediate Problem Solving & Decision Making Level 3 - Intermediate Productivity & Time Management Level 3 - Intermediate Teamwork & Collaboration Level 3 - Intermediate Quality, Patient & Workplace Safety Level 3 - Intermediate Leadership Competencies Minimum Proficiency Level Business Acumen & Vision Driver Level 1 - Introductory Performance Management Level 2 - Basic Innovation & Organizational Development Level 1 - Introductory Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

Who we are: The Ad Council convenes creative storytellers to educate, unite and uplift audiences by opening hearts, inspiring action and accelerating change. For more than 80 years, the nonprofit organization and its partners in advertising, media, marketing and tech have been behind some of the country's most iconic social impact campaigns - Smokey Bear,Friends Don't Let Friends Drive Drunk, Tear the Paper Ceiling and many more. Job Summary: Due to the nature of the role, we are only considering applicants who live within proximity to NYC. As the Administrative Operations Assistant (Contract Employee), you will provide senior-level administrative support to our President & CEO (50% time) and two other teams (Philanthropy and Ad Council Research Institute (50%). You will be responsible for scheduling, organizing travel/meeting arrangements, submitting expense reports, and all other administrative support, as needed. You will support the team members and leaders with presentations and deck preparation, coordination, and operational tasks, ensuring efficiency and organization. Additionally, you will assist with the project management for the Philanthropy and ACRI teams, including developing and tracking timelines and status documents, assisting with budgeting and tracking overall project milestones through programs like Asana and Salesforce. This essential position is perfect for you if you are comfortable managing multiple priorities and personalities, have strong organizational practices, clear and timely written and oral communication skills, and are a great project manager. We are open to this role working remotely, within the NYC area. Some in-office support will be required, as needed. Compensation & Engagement: This is a contract employee role. This means that, while the position is at all times one of "at will employment", the Ad Council anticipates at present that the employment length would be approximately 6 months with the possibility to extend the contract. Depending on experience, the compensation for this position is $5,250 - $5,600 monthly (overtime eligible), paid semi-monthly. Contract employees will be eligible to participate in limited benefits and paid time off. There is flexibility with working remotely, though some in-office support may be required. What you'll do: Scheduling & Calendar Management • Assist with scheduling for Philanthropy team members and President/CEO., • Prepare and manage travel itineraries, bookings, and logistics for Philanthropy team and President/CEO, • Prepare and submit expense reports / T&E for Philanthropy team members and President/CEO, • Provide day-to-day administrative assistance as needed to support smooth team operations, • Develop and track project timelines for both internal and external purposes, • Develop status documents,, • Assist with scheduling meetings, writing meeting notes, any other follow-up, • Assist with budgeting as needed, • 5+ years of experience in administrative, executive support, operations, or project management roles, • Strong business writing and editing skills, • Strong communication skills, including comfort interfacing with C-suite leaders and comfort communicating proactively and in a timely manner, • Excellent organizational skills and attention to detail, • Ability to prioritize, multitask, and manage time effectively, • High level of confidentiality and discretion, • Proactive, self-starter mindset with excellent interpersonal skills, • Proficiency in technology, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams), Box, Google Workspace, Salesforce, Asana and Slack, • Ability to thrive in a fast-paced, team-oriented, deadline-driven environment, • Collaborative work style with the ability to engage effectively across departments, • Sound judgment and a warm, professional demeanor with a "can-do" attitude, • Ability to work cooperatively and collaboratively with staff within and outside of the department, • Both strong administrative and project management experience, • Experience assisting with managing budgets, • Experience in Salesforce, specifically performing data entry and updates, • Experience with Asana to help manage projects internally, • Excellent communication skills - professional, proactive, and timely At the Ad Council, we value and celebrate the unique characteristics and perspectives that make each person who they are. Fostering a welcoming environment allows us to enhance and reimagine how we reach our audiences. It is not simply our belief, but our duty, to cultivate a team that is representative of the American people. Only then can we drive true, measurable, and life-changing impact on the most important issues facing our country today. The Ad Council is an Equal Opportunity Employer. Qualified applicants will be considered for employment without regard to any legally protected status. The Ad Council invites all qualified interested applicants to apply for career opportunities. In accordance with the EEOC, if you are a person with a disability and need a reasonable accommodation for any part of the application or hiring process, please submit your request through one of the following methods listed below. How to reach us: To apply online: ___ Email: (___) Fax (212) 922-1676 or Ad Council Attn: People Operations Team 815 2nd Avenue, 9th Floor New York, NY 10017 #LI-Remote

We are seeking a Product Manager focused on Billing & Invoicing to own the strategy, roadmap, and delivery of a unified billing approach across our product portfolio whilst maintaining existing solutions. This role will lead the evolution of our billing capabilities through a new billing engine and a single customer billing view. You will be improving billing accuracy, invoice clarity, reconciliation outcomes, operational efficiency, and trust in billing data for both customers and internal teams. As a Product Manager, you will apply strong discovery and product judgement to define what we build and why. This includes conducting market and competitive research, gathering voice-of-customer and stakeholder insights, identifying problems and opportunities, and translating them into a clear product strategy with measurable outcomes. You will partner closely with Engineering, Finance, Data, Customer Operations, Legal/Compliance, and Marketing teams to shape requirements, prioritize delivery, and manage trade-offs across customer experience, commercial needs, and risk and control considerations. You will also drive end-to-end execution: defining and communicating releases, ensuring operational readiness, coordinating enablement and training, and supporting launches with clear documentation and stakeholder communications. The role includes guiding the consolidation of existing billing workflows into the unified model, defining migration approaches and sequencing, and monitoring performance post-launch to drive continuous improvement. Success will be demonstrated through measurable outcomes such as billing capabilities that enhance customer experience, limited billing exceptions and disputes, and a scalable foundation that supports future growth and evolving pricing models. About Us We enable our partners with choice, and challenge the one-size-fits-all approach to payment. You’ve probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places. We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys. Key Responsibilities • Own the Billing & Invoicing strategy and roadmap for a unified billing approach across the product portfolio, covering fee calculation, invoicing, credits/adjustments, residuals and reconciliation., • Lead discovery across the payments ecosystem to gather insights from merchants/partners and internal commercial teams. Similarly incorporate competitive/market research and product insights to identify friction, risk, and growth opportunities., • Define and maintain clear product requirements for payments billing use cases, such as pricing and fee schedules, tiered/volume pricing, minimums, pass-through fees, commissions, one-time fees, credits/refunds, feature bundling, and exception handling., • Partner with Engineering to deliver the new billing engine and single customer billing view, ensuring a robust model that supports payments artefacts (e.g., transaction/event lineage, product/merchant hierarchy, and traceability from source events to invoice lines)., • Guide consolidation of existing billing workflows into the unified model, including migration planning, phased rollout, and cutover readiness, with a focus on billing continuity and customer impact., • Work closely with stakeholders to ensure correct application of tax rules, enabling compliant invoicing, accurate reporting, and clear auditability., • Encourage governance and controls that reduce commercial and financial risk such as pricing change discipline, approvals, audit trails, and tooling/monitoring to surface revenue leakage, and invoicing defects early., • Drive launches and adoption that include release planning, documentation, enablement for internal teams, and operational runbooks for billing cycles, exception management, and customer queries., • Monitor and improve outcomes using payments-relevant metrics such as billing accuracy, dispute/credit volumes, invoice timeliness, reconciliation variance, support contact drivers, and revenue optimization., • Act as the Billing domain SME, aligning stakeholders across Engineering, Finance, Sales, Legal/Compliance, and Marketing on changes that affect pricing, fees, customer communications, and financial reporting inputs., • Define and evolve hybrid billing capabilities - including SaaS subscriptions, usage-based models, and bundled offerings - ensuring the unified billing engine can support flexible pricing constructs and deliver clear, accurate, and explainable charges to customers. Requirements • Over five years experience as a Product Manager delivering end-to-end outcomes (discovery, delivery, launch, iteration) in a cross-functional environment., • Strong domain experience in payments and billing, such as merchant acquiring/gateway models, transaction-based fees, residuals/commissions, blended/interchange-plus pricing constructs, partner/channel billing, and invoicing/reconciliation workflows., • Track record leading complex platform initiatives (consolidation, migrations, or core workflow redesigns) in environments where accuracy, auditability, and operational resilience are critical., • Strong technical fluency: able to work with Engineering on APIs, integrations, data models, data analysis, event style thinking, and non-functional requirements (reliability, scalability, security, observability)., • Data-driven approach to diagnosing and preventing billing issues typical in payments, and to measuring product performance., • Excellent stakeholder management and communication skills, with experience partnering across Engineering, Finance, Support, Legal/Compliance, Sales, and partner facing teams., • Strong written communication skills for PRDs, user stories, release notes, enablement materials, and operational documentation., • Preferred: Bachelor’s degree (or equivalent practical experience) in a relevant field (e.g., business, economics, computer science, engineering). We Offer: • Competitive salary + bonus, • A remote first culture!, • Flex PTO, • Health, Dental and Vision Insurance, • 13 Paid Holidays, • Company volunteer days Do you feel like you have a slightly out of the ordinary career path or history? We are open to all walks of life and very willing to hear your story. Please don’t feel like this should be a barrier to securing a great career at NMI! We appreciate success can come in all shapes and sizes. Fill in the ‘Additional Info’ box on our application to tell us more about your path. Equal Opportunity NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law. Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks. Please be aware that NMI does not operate a license for the sponsorship of those who are not already eligible to work within the US. Unfortunately, therefore we cannot process any application from individuals unable to provide documentary evidence of their eligibility to commence work in the US. #LI-Remote Salary range, depending on experience: $100,000 - $140,000 USD

WHAT WE DO MATTERS: At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. Driven by our core values, we believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. Our people are at the heart of our success. ABOUT THE ROLE AND OUR TEAM: We are seeking a Principal Product Manager to define and own the future of e-commerce for The Knot Worldwide. This is a strategic, high-visibility role focused on the cart and payments platform that powers our entire business. You will be the single-threaded owner responsible for the multi-year strategy, product performance, and user experience of a platform that processes millions of transactions across complex, mixed-cart scenarios. We're looking for a product-led entrepreneur who thrives at the intersection of large-scale retail technology and complex financial systems. You will report to the Senior Director of Product and lead a dedicated squad of exceptional design, data, and engineering partners with deep retail expertise. If you are obsessed with solving complex, high-scale problems and are passionate about making one of life's biggest moments joyful (and seamless), this is your opportunity. RESPONSIBILITIES: • Act as the company's foremost subject matter expert for all e-commerce transactions, payments, and compliance, guiding executive stakeholders and engineering architects on technical and strategic decisions., • Lead the company's core payments strategy, managing the full stack from payment processing and gateway relationships to fraud prevention and cost optimization., • Define the strategic vision and multi-year roadmap for the TKWW checkout and cart experience, creating a scaled, seamless, trustworthy, and high-converting funnel for both couples and their guests., • Own the product lifecycle for our universal cart, optimizing for complex, mixed-cart scenarios (e.g., third-party registry items, cash funds, honeymoon contributions, and physical products)., • Drive outcome-focused execution - what matters most is how the product impacts our customers and our business., • Champion a world-class guest experience, deeply understanding the user psychology of "gifting" to reduce friction, build trust, and drive measurable improvements., • Partner with design and user research to prototype, test, and launch new checkout experiences., • Drive the roadmap for payment method expansion, evaluating and integrating digital wallets (Apple Pay, Google Pay), Buy Now Pay Later (BNPL) solutions., • Own the key business metrics for payments and implement strategies to improve them continuously., • Serve as the principal product liaison with Finance, Legal, and Security to ensure ironclad compliance., • Lead and mentor a pod of engineers and analysts, fostering a culture of data-driven decision-making, rapid experimentation, and customer obsession., • Collaborate with product leaders to ensure cohesion between your products and the overall product experience on The Knot SUCCESSFUL PRINCIPAL PRODUCT MANAGER CANDIDATES HAVE: • 10+ years in product management, with a track record of driving complex, high-impact initiatives, • Subject matter expertise in e-commerce with a focus on cart, checkout, and payment systems., • A perspective, backed by experience, on how to best serve users in cash gifting scenarios., • The ability to set a strategic direction and help ideate and launch new products and experiences, • The ability to refer to quantitative and qualitative data in making product decisions, and have experience with analytics and research tools + methods, and comfort with analytical tools, • A track record of crafting strategies that lead to scaled, quality consumer experiences, • Well-developed executive communication and presence, • Keen aesthetics and empathy, and a user-centered mentality, • A track record of being a strong partner for engineers, empathetic to their unique needs, and you believe there’s such a thing as tech debt WORK MODEL: This role is Together@TKWW-eligible. If you’re based in NYC, we follow a hybrid schedule, balancing in-office collaboration of days a week and work-from-home flexibility. If you’re in Austin, this position is remote for now, with the potential to shift to a hybrid model as our local team grows. #LI-remote At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job. Together, we have an incredible opportunity to make it even easier for our customers to plan life’s most meaningful moments and for our small business owners to grow and scale. We would love to have you with us on our journey. WHAT WE LOVE ABOUT YOU: • Commit to our customers: You act as one team on behalf of our customers. You lead with head and heart, and build what matters for life's most meaningful moments., • Raise the bar: You define "great" and work backwards. You don't just accept how it's been done, but boldly define how it should be. You are unafraid to innovate, learn, and keep moving forward toward our shared vision., • Be all in: You believe in our mission and take ownership of your work. You debate openly to reach the best outcomes, speaking with clarity and care, embracing diverse perspectives, then commit fully., • Celebrate impact: You measure success by the outcomes you create. You hold yourself accountable to delivering value, while recognizing progress and the lessons learned along the way. You love to win, together. WHAT YOU LOVE ABOUT US: We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter, both in and out of the office.. We offer flexible vacation, generous parental leave, and prioritize initiatives that support the growth, development, and happiness of our people. Together@TKWW is our approach to hybrid work. It’s designed to support how we work best: combining the flexibility we value with meaningful opportunities to connect in person. Whether a role is Together@TKWW-eligible or not, we believe in purposeful moments to come together, build strong relationships, and drive bold ideas forward. • For Together@TKWW-eligible roles, this includes regular in-office time to foster collaboration and connection., • For roles not eligible for in-office expectations, we support connection through virtual collaboration and intentional gatherings. To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C. __ US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Privacy Notice: The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our___. If you wish to file a complaint, you may contact the competent data protection authority. If you wish to file a complaint, you may contact the competent data protection authority.

About Cleerly We’re Cleerly – a healthcare company that’s revolutionizing how heart disease is diagnosed, treated, and tracked. We were founded in 2017 by one of the world’s leading cardiologists and are a growing team of world-class engineering, operations, medical affairs, marketing, and sales leaders. We raised $223M in Series C funding in 2022 which has enabled rapid growth and continued support of our mission. In December 2024 we received an additional $106M in a Series C extension funding. Most of our teams work remotely and have access to our offices in Denver, Colorado, New, York, New York, Dallas, Texas, and Lisbon, Portugal with some roles requiring you to be on-site in a location. Cleerly has created a new standard of care for heart disease through value-based, AI-driven precision diagnostic solutions with the goal of helping prevent heart attacks. Our technology goes beyond traditional measures of heart disease by enabling comprehensive quantification and characterization of atherosclerosis, or plaque buildup, in each of the heart arteries. Cleerly’s solutions are supported by more than a decade of performing some of the world’s largest clinical trials to identify important findings beyond symptoms that increase a person’s risk of heart attacks. At Cleerly, we collaborate digitally and use a wide variety of systems. Our people use Google Workspace (GMail, Drive, Docs, Sheets, Slides), Slack, Confluence/Jira, and Zoom Video, prior experience in these areas is a plus. Role or department specific technology needs may vary and will be listed as requirements in the job description. While we are mostly a remote company, travel is required for some team meetings and cross function projects typically once per month or once per quarter, for some roles like sales or external facing roles travel could be up to 90% of the time. About the Opportunity We are seeking an accomplished Senior Product Manager to lead the release and launch of Cleerly’s AI-powered products for cardiovascular health. The Product Manager will collaborate with cross-functional teams to define product requirements, prioritize features, and deliver innovative AI solutions that directly impact the diagnostic and prognostic care pathways for heart disease. This role requires a focus on understanding clinical needs, designing effective solutions, and making informed trade-offs to balance customer demands with technical feasibility. The Product Manager will be a primary contributor to product definition and will be responsible for prioritizing and articulating new opportunities in the marketplace and defining the product roadmap in alignment with the overall business objectives. Responsibilities • Lead the product roadmap for innovation products aligning with market demand, customer needs and company goals., • Engage with internal and external stakeholders, such as clinicians and AI scientists, to shape the product vision and direction; establish the voice of the customer funnel., • Write clear business and functional requirements that support development efforts while ensuring clinical relevance and regulatory alignment., • Understand the domain of diagnostic and prognostic care pathways for heart disease to guide product decisions., • Prioritize features and balance trade-offs between performance, feasibility, and business impact., • Collaborate with AI, regulatory, and engineering teams on implementation, from design and development reviews to launch, ensuring timely and high-quality delivery., • Work closely with product management and leadership teams to develop and support the go-to-market strategy., • Define, track, and interpret key product metrics to drive future product iteration, inform decisions and drive continuous improvement., • Partner with downstream marketing and sales team on product detail and messaging and support of initial implementation of products in the field at key customer accounts. Requirements • 8+ years in product and portfolio management, with hands-on experience developing and launching SaMD, or AI-driven healthcare solutions., • Bachelor's degree in Engineering, Biomedical Engineering, or a related technical field. A Master’s or PhD degree is a plus and may substitute for part of the required experience., • Proven track record of leading the roadmap planning, end-to-end development, launch, and iteration of complex products in fast-paced or startup environments., • Deep understanding of clinical workflows and advanced imaging techniques, particularly in cardiology and radiology., • Track record of managing products through the full lifecycle, from concept to launch and beyond, while anticipating future needs and problems in the roadmap., • Strong research and analytical skills, a deep understanding of customer needs, and an ability to represent the customer as a stakeholder in detailed design team meetings., • Skilled at breaking down complex, ambiguous, or changing problems into clear product strategies and functional requirements., • Familiar with deep learning concepts, agile development methodologies (e.g., Agile, Scrum), and the regulatory environment (FDA, HIPAA, and global guidelines)., • Comfortable working cross-functionally including ML/AI, clinical, engineering, sales, regulatory, and marketing teams., • Excellent written and verbal communication skills with the ability to influence and collaborate across teams. Preferred Qualifications • Experience leading cross-functional project teams including ML/AI,imaging, clinical, engineering, sales, regulatory, and marketing teams., • Prior experience in the cardiovascular field with base knowledge of cardiovascular diseases and procedures, to be able to engage in thoughtful discussions with key stakeholders., • Comprehensive knowledge of one or more medical imaging modalities (CT, MRI, Ultrasound, Fluoroscopy, etc.) and their role in diagnostic decision making, procedure planning and guidance., • Prior experience in complex healthcare or medical imaging workflow applications and enterprise imaging IT solutions., • Track record of driving strategic ideas, building business cases, developing product roadmaps, and securing executive alignment to deliver high-impact solutions., • Knowledge of global healthcare economics, reimbursement models, and payer dynamics. TTC*: $207,000 - $241,500 *Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.). Each role at Cleerly has a defined salary range based on market data and company stage. We typically hire at the lower to mid-point of the range, with the top end reserved for internal growth and exceptional performance. Actual pay depends on factors like experience, technical depth, geographic location, and alignment with internal peers. Working at Cleerly takes HEART. Discover our Core Values: • H: Humility- be a servant leader, • E: Excellence- deliver world-changing results, • A: Accountability- do what you say; expect the same from others, • R: Remarkable- inspire & innovate with impact, • T: Teamwork- together we win Don’t meet 100 percent of the qualifications? Apply anyway and help us diversify our candidate pool and workforce. We value experience, whether gained formally or informally on the job or through other experiences. Job duties, activities and responsibilities are subject to change by our company. OUR COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. By submitting your application, you agree to receive SMS messages from Cleerly recruiters throughout the interview process. Message frequency may vary. Message and data rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP. For more information see our Privacy Policy (___. All official emails will come from @cleerlyhealth.com email accounts. #Cleerly

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. As a Senior Product Manager, you are on a mission to identify and solve our customers’ most perplexing challenges. You develop the vision and strategy for your product while achieving and maintaining alignment from executive stakeholders and your team. You lead your team on the prioritization, discovery, development and launch of solutions that support progress on your strategy and toward your vision. Your relentless focus on measuring impact ensures we continuously deliver value to our customers while expanding our position as the best-in-breed provider in our space. You will report to the Director of Product Management, Order, and can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC. • Proactively seeks opportunities to improve business processes, product development methodologies, and team workflows without explicit direction, demonstrating initiative and a commitment to continuous improvement., • Independently develop and refresh the long-term vision and strategy for your product, ensuring alignment with leadership on strategic objectives., • Identify and present opportunities to invest in and monetize solutions for customer problems, developing coherent business cases to gain cross-functional executive alignment., • Known expert on multiple products, customers, user personas and their respective pain points., • Frequently leverage data analytics and insights to inform decision-making processes and drive product improvements and optimizations, • Develop and foster direct, ongoing relationships with customers to establish unencumbered access to customer insights., • Proactively balance technical and customer-centric priorities to enhance product reliability and long-term sustainability., • Ensure economic viability by managing budget and securing executive approval for major cost increases., • Lead the development and execution of feature launch plans in collaboration with Product Marketing to drive adoption and achieve KPI., • Independently identify and own failures to meet goals and determine the appropriate next steps without requiring management intervention., • Manage, mentor, and support the career growth of Product Managers or Associate Product Managers., • Provide frequent stakeholder updates on product development progress, ensuring regular feedback is sought and addressed to drive continuous improvement., • Bachelor’s Degree or higher from an accredited institution anywhere, or equivalent practical experience., • Minimum of 5 years experience in a software Product Management role., • Experience managing and optimizing ecommerce platforms using data, and experimentation to improve conversion, retention and revenue., • Demonstrated experience leading experiment driven product development, with measurable impact on customer experience and business outcomes., • Proven ability to leverage data to define success metrics, identify growth opportunities, and guide product strategy., • Experienced track record of consistently delivering on your team's product objectives., • Able to collaborate with and influence senior executives, effectively communicating product vision and strategy, and driving alignment on high-impact initiatives., • Strong cross functional leadership with a proven ability to collaborate effectively with Design, Engineering, Product Marketing and Customer Success to deliver aligned outcomes., • Able to present complex ideas clearly and persuasively, navigate organizational dynamics, and build strong relationships at all levels of the organization., • Able to leverage a toolkit of proven strategies and techniques to tackle complex challenges, initiate feature initiatives, and drive accelerated progress., • Lead changes as new information arises, making sound tradeoff decisions to support customer and business needs

Job Type Full-time Description Remote Greater Seattle Area About the Company AuthenticID is solving one of the biggest business issues in the world today: Fraud. Fraud losses are skyrocketing for companies as sophisticated actors are leveraging artificial intelligence to create world-class fake or synthetic identities to defraud banks, wireless carriers, governments, and every other enterprise on the planet. AuthenticID uses game-changing, proprietary machine-learning algorithms to ensure people are who they say they are, thereby preventing fraud and saving our customers millions of dollars a year. Our products combine biometric and computer vision technology to provide very fast determinations of whose identity is real and whose is not over the web and in mobile applications. AuthenticID is headquartered in Kirkland, WA, and serves enterprise clients across diverse industries, including Telecom, FinTech, Healthcare, Banking, Gaming, and Government. Many of our clients are Fortune 500 household names with billions of dollars in revenue. The Opportunity Reporting to the VP of Customer Support, Support Engineers create the foundation of trust for AuthenticID’s customers. Our ability to respond to customer needs, provide exceptional customer service, and take action to resolve issues – both big and small – are paramount to AuthenticID’s continued success. Tier 2 Support Engineers have a track record of success in the following areas: • Communication: you are adept at translating technical information into clear explanations for a variety of users., • Critical Thinking: you relentlessly seek out opportunities to improve customer satisfaction, simplify processes, and boost team collaboration. You leave situations better than you found them., • Customer Experience: at least 2 years of customer service experience in a SaaS or IT-based organization. Startup and/or cybersecurity (identity) experience is desired., • Spreadsheets: Comfortable with Excel and Google Sheets. Intermediate experience with Formulas, Pivot Tables, VLOOKUPs, Conditional Formatting, and Data Validation., • Word Processing: Experience with formatting and professional presentation of Word documents and emails. What You Bring • Knowledge of AuthenticID products, • Technical Experience Desired:, • Familiarity with:, • Any 3GL programming language, • Python and SQL is required., • Jupyter notebooks is desired, • Snowflake, • Grafana for monitoring and diagnosis is desired., • DiffMerge is desired., • DiffGram is desired., • BA or BS in Computer Science or similar (graduate degree preferred), • Enterprise B2B2C experience in a data analytics or consulting role preferred, • Communication ninja adept at translating complex technical matters into simple actionable directives, • Critical thinking, exceptional teaching, and problem-solving guru, • Research and understand MLOps standards and processes, • Formulate and evaluate alternative solutions and/or recommendations to achieve departmental goals, • Collect and analyze data, create reports, review and explain trends, • Mission-oriented individual passionate about making a difference and building something greater than yourself, • You thrive in rapidly changing environments with no issue rolling up your sleeves to get the job done AuthenticID’s salary range for this position is $80,000 -$110,000 per year. Our salary ranges are determined by role, level, and location. Pursuant to the Washington Equal Pay Act, Colorado Fair Pay Act and the New York City Pay Transparency Law, the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Your level is based on our assessment of your interview performance and experience, which you can always ask the hiring manager about to understand in more detail. Salary is just one component of AuthenticID's total compensation package for employees. Your total rewards package at AuthenticID will include medical, dental and vision coverage, unlimited PTO, flexible work environment, and many other corporate initiatives centered around employee experience. Equal Opportunity Statement AuthenticID is an equal-opportunity employer, and we welcome applicants from all backgrounds. If you're passionate about consumer identity privacy and a team player who wants to join a growing diverse and dynamic team, we look forward to hearing from you! Salary Description 80,000-110,000

HubSpot’s Business Systems organization powers how HubSpot runs — supporting our People, Legal, Finance teams, our internal platforms, and the company-wide adoption of AI tools like ChatGPT, Claude, Gemini, and Glean. We’re hiring a Manager, Internal AI Enablement & Agentic Systems to lead a team of technical Business Systems Analysts who are redefining how HubSpot works through agentic AI. Your team will be the internal experts and owners of enterprise AI tools — responsible for ideation, rapid prototyping, solution design, and hands-on implementation of low-code agents and workflows that materially improve how HubSpotters operate. This is a builder-leader role for a manager who can connect business processes to frontier AI capabilities, get hands-on with prototypes, and develop a team capable of scaling AI impact across the company. • Manage, mentor, and grow a team that blends process discovery, systems thinking, and hands-on AI prototyping., • Drive clarity, focus, and accountability around enterprise AI enablement., • Serve as the product owner for internal AI platforms (ChatGPT, Claude, Glean, and more)., • Define access models, usage guidelines, and best practices., • Monitor tool effectiveness, adoption, UX, and emerging features to inform strategy., • Work with business stakeholders to map workflows, identify opportunities, and design AI-powered assistants, copilots, retrieval systems, and automation., • Prototype early versions yourself or with your team to validate value quickly., • Own delivery of reliable, secure, scalable AI tools using low-code/agent frameworks., • Democratize AI usage across departments through training, documentation, and internal GTM motions., • Build feedback loops to continuously improve tools based on real user needs., • Evangelize safe, effective AI usage across HubSpot., • Lead hands-on discovery to understand business workflows and identify AI leverage points., • Architect and deliver AI-enabled systems that are simple, reliable, and intuitive., • Balance rapid iteration with secure and responsible AI implementations., • Establish frameworks for evaluating AI opportunities and measuring impact., • Build an operating model for how HubSpot uses AI internally—access, governance, usage, integrations, and performance., • Create a high-trust, high-autonomy environment where BSAs can deliver their best work., • Experience managing and developing technical BSAs, consulting teams, or hybrid product/operations teams., • Demonstrated ability to design business processes and translate them into technical requirements and working systems., • Hands-on experience building low-code or agentic AI solutions (e.g., GPT actions/agents, n8n, Glean workflows, Zapier/Workato, copilot builders)., • Strong understanding of modern LLM ecosystems (GPT, Claude, Gemini, Llama, etc.)., • Proven ability to prototype quickly, validate assumptions, and iterate based on feedback., • Excellent system thinking and problem-solving skills; ability to simplify complexity., • Strong stakeholder management and communication skills; comfort leading through ambiguity., • A passion for turning emerging AI capabilities into high-utility, real-world internal tools., • Clear, measurable improvements in speed, quality, and employee experience., • A robust, scalable governance model that enables rapid experimentation without sacrificing safety., • A motivated team known for high trust, high output, and technical excellence. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$138,500—$221,600 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

About Cents Want to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we're just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup. Cents is a New York-based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Cents is modernizing garment care businesses by providing an all-in-one, business-in-a-box platform to help operators start, manage, and grow their businesses. Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We're adding great talent to help achieve this mission, and that's where you come in! • Work with senior engineering leadership and the Revenue Product Manager to define and scope high-impact revenue-driving projects that improve operational efficiency and scale, • Lead and manage a team of full-stack engineers (a mix of in-house leads and full-time overseas developers) to deliver results at a high level of quality, • Make hands-on code contributions to your team's projects, balancing leadership with technical execution (~50/50 split), • Own the backend development for internal tools and platform capabilities that serve Revenue Operations, Sales, Customer Success, and Finance teams, • Design, build, deploy, and maintain highly resilient and scalable systems that power customer lifecycle visibility, activation workflows, billing and pricing systems, and expansion/upsell tooling, • Build and optimize systems that automate manual or fragmented internal processes, improving team efficiency and time-to-insight, • Guide the growth and development of engineers with mentoring, training, and performance management, • Drive cross-team collaboration and knowledge-sharing to break down silos between engineering and GTM teams, • Ensure seamless data integration across internal systems, CRM, billing platforms, and the core Cents product, • Collaborate with Design to create intuitive internal-facing interfaces that increase adoption, improve onboarding, and drive transparency across teams, • 5+ years of experience building business- and consumer-facing applications, • Expert-level knowledge of backend frameworks, specifically Node.js (Laravel experience a plus), • Strong proficiency in TypeScript for both backend (___) and frontend (React) development, • Experience building internal tools, admin systems, or operational platforms that support GTM or revenue operations, • Demonstrable systems thinking skills., • Understands that internal tools are only one part of a larger system connecting customers, operations, and product, • Strong background in API design and integration., • Knows what 'good' looks like and can drive platform connectivity through thoughtful API strategy, • Experience with AWS services (Lambda, SQS, EC2, RDS) and cloud-based backend architectures, • Deep understanding of data integration and synchronization, especially when connecting CRM, billing, and product systems, • Experience with PostgreSQL and NoSQL databases (DynamoDB, Redis), • Excellent problem-solving, analytical, and organizational skillsFluent verbal and written English skillsPassion for learning and coaching others, • A positive approach to your work, and treat others well, • Strong communication skills, • Able to clearly express opinions on product design, while respecting the thoughts and opinions of their peers, • Proven ability to communicate and collaborate effectively with engineers and non-engineering stakeholders alike, • Experience with billing systems, subscription management, or payment platforms (Stripe, Chargebee, etc.), • Familiarity with CRM platforms (Salesforce, HubSpot) and integrating them with internal systems, • Experience building customer lifecycle tracking, activation funnels, or churn prediction systems, • Background in vertical SaaS or SMB-focused productsPrior experience at a Series B-D startup navigating growth and technical scaling, • Take a user-focused approach to development and care about solutions that are robust, scalable, and easy to use, • Thrive in a fast-paced, collaborative environment and enjoy working closely with cross-functional partners and teammates$180,000 - $230,000 a yearWe are targeting a candidate in New York City who can be in our office 3 days a week, however, we are also open to remote if you are not within a commutable distance. Benefits and PerksWe offer great compensation packages, and comprehensive health benefits, & believe in a strong cohesive team atmosphere. Work from-home office stipend, virtual team events, and access to learning opportunities from our team and network of advisors, and investors are just the starting point.

About Procare For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children. We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive. Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds. A Little About the Role We are seeking a Financial Systems Manager. This team member will be instrumental in overseeing and enhancing our NetSuite ERP system to drive Procare’s operational success and expansion. Your role will involve configuring, tailoring, and maintaining NetSuite to align with our company’s dynamic needs. This position demands a thorough grasp of NetSuite features, along with robust problem-solving abilities and strategic vision. You’ll work together with Procare’s Finance, Accounting, and Product teams to refine processes, bolster system functionalities, and uphold data accuracy. You will be responsible for transforming business requirements into technical solutions, managing the complete lifecycle from technical design to post-production operations management. What You Will Do • Collaborate with the Finance and Accounting team to design and implement processes within NetSuite, particularly focusing on automating manual accounting tasks, • Serve as the primary NetSuite contact and senior administrator, overseeing the support ticket queue, communicating priority issues, and ensuring their timely resolution; managing on complex projects and maintain NetSuite, including documentation for new releases, • Engage with the Finance team, Product Team, and NetSuite developer to collect requirements, deploy and manage scripts, • Develop and oversee workflows for Finance and Accounting operations, • Ensure NetSuite’s seamless integration with current company systems and applications (Salesforce, Boomi, etc.), • Provide production support for NetSuite, including data conversions, system documentation, and end-user training, • As needed, add new fields and workflows to extend NetSuite’s functionality, • Generate custom reports for management, finance, and accounting staff, • Implement necessary enhancements and upgrades to keep the system current and in line with industry standards Our Ideal Candidate Will Have • At least 5 years' of relevant experience, with the last 3 years' in a NetSuite administrator role, • Bachelor’s degree in Accounting, Finance, Information Systems, or a related field, • Certifications such as NetSuite Administrator, NetSuite ERP, and/or SuiteFoundation are beneficial, • Practical experience with NetSuite configurations, customizations, SuiteBilling, SuiteScript, SuiteFlow, and SuiteAnalytics, • Familiarity with standard financial and accounting reports, • Proven ability to collaborate with cross-functional teams and translate business needs into technical solutions, • Capability to work both independently and collaboratively, managing multiple projects simultaneously, • Excellent verbal and written communication skills, • Experience in the SAAS industry and subscription-based billing, • Background in GAAP and SOX controls environments, • Hands-on experience with Boomi integration solutions and workflows is valuable, • Proficiency with Salesforce Why Procare? • Excellent comprehensive benefits packages including: medical, dental, & vision plans, • HSA option with employer contributions, • Vacation time, holidays, sick days, volunteer & personal days, • 401K Plan with employer match and immediate vesting, • Employee Stock Purchase Plan, • Employee Discount Program, • Medical, Dependent Care, and Transportation FSA Plans, • Company paid Short and Long-Term disability and Life Insurance, • RTD EcoPass for all Denver employees, • Tuition Reimbursement and continued Professional Development, • Fast paced, high energy workplace environment in prime downtown location, • Regular company provided meals Salary $140,000-$155,000/year DOE Location This position is based in our Denver, CO office. We are currently in a hybrid in-office/remote working model based on business needs.

At Vouched we are building a powerful identity verification platform to provide worldwide access to life’s most critical services, including healthcare, financial services, rentals, and more. Companies use Vouched to verify identity while onboarding and authenticating users. We make identity verification easy with a combination of machine learning and data checks. Our customers leverage our APIs, integrations, and no-code solution to onboard customers to their systems. • Verify thousands of people every day across multiple countries and industries providing access to critical services, • Serve fast-growing startups, unicorns, and large enterprises, with a focus on providing fast, easy integration for developers, • Run on a modern cloud infrastructure powered by automated integration and unit testing, provisioning, deployments, monitoring, and notifications We are seeking a detail-oriented Technical Product Manager who thrives in a fast-paced startup environment and is passionate about shipping great products alongside a talented team. The ideal candidate blends deep technical understanding with sharp product instincts, partnering closely with engineering, design, and business stakeholders to translate objectives into clear, actionable requirements the team feels confident owning. You will guide the product lifecycle from discovery through delivery, working collaboratively to ensure every milestone has a shared definition of done and that the team has what it needs to consistently hit it. You should be someone who is deep into the details, who partners with teammates to make sure nothing falls through the cracks, and that timelines are commitments the whole team stands behind and not just top-down mandates. Due dates matter at Vouched. We expect our Technical Product Manager to foster a culture of shared accountability around delivery, facilitating open conversations about risk and working with the team to resolve blockers before deadlines are at stake. A critical component of this role is the fluent use of modern AI-powered tooling to accelerate product development. You will be expected to leverage tools such as Claude Cowork, v0, Figma, and similar platforms to rapidly produce PRDs that go beyond traditional written specifications. We expect PRDs that rely heavily on interactive prototypes or that are themselves functional prototypes which lead directly to actionable technical specifications. The ability to use AI tools to create working mockups, clickable flows, and proof-of-concept demos that engineering can reference and build from is essential, not optional. Experience working with distributed teams, strong written and verbal communication skills, and a bias toward action are essential. While knowledge of AI-based identity verification products is a plus, a passion for working with innovative technologies and helping to scale a dynamic team is key. • Own the end-to-end product lifecycle, from discovery and requirements gathering through development, launch, and iteration., • Write detailed, high-quality PRDs that incorporate interactive prototypes built with AI tooling (Claude Cowork, v0, Figma, and others) and translate directly into actionable engineering specs., • Partner with cross-functional leads to co-define realistic delivery timelines for all product milestones. Facilitate shared progress tracking and create an environment where anyone can flag risks early, so the team can problem-solve together before deadlines are at risk., • Partner with engineering leads to scope work accurately, break down complex initiatives into well-defined deliverables, and ensure technical feasibility., • Collaborate closely with design, engineering, and business stakeholders to align on priorities, requirements, and trade-offs., • Maintain a meticulously groomed and prioritized product backlog with clearly articulated acceptance criteria and due dates for every item., • Use data, customer feedback, and market research to inform product decisions and prioritize the roadmap., • Drive a culture of on-time delivery and continuous improvement across the product organization, • Monitor and communicate key product metrics too leadership and stakeholders., • Continuously evaluate and adopt emerging AI-powered tools and workflows to improve product development speed and output quality., • 4+ years of experience as a Technical Product Manager, Product Manager, or similar role within a software engineering organization., • Strong technical acumen—comfortable reading code, understanding system architecture, and engaging in technical discussions with engineers., • Proficiency with AI-powered product development tools such as Claude Cowork, v0, Figma, Cursor, or equivalent; demonstrated ability to produce prototype-driven PRDs., • Exceptional attention to detail in requirements documentation, timeline management, and cross-functional coordination., • Excellent written and verbal communication skills; ability to create clear, unambiguous specifications., • Deep understanding of Agile/Scrum methodologies and experience managing product delivery within sprint frameworks., • Familiarity with project management tools such as Linear, Jira, Confluence, or similar., • Strong analytical skills with the ability to synthesize data, customer insights, and market trends into a coherent product strategy., • Experience working in a startup environment is required., • Experience managing or collaborating with distributed teams is essential., • Familiarity with identity verification products or AI/ML-based solutions is a plus. We are committed to providing an environment where everyone receives equal consideration and treatment regardless of gender, gender identity, gender expression, sex, sexual orientation, race, color, religion, creed, national origin, ancestry, age, physical disability, mental disability, medical condition, HIV/AIDS/Hepatitis C status, genetic information, marital status, domestic partner status, military or veteran status, height, weight, and any other protected category under the law. We celebrate diversity and are committed to creating an inclusive environment for all employees Base salary range: $150,000 – $180,000 USD annually, depending on experience and leveling. This role is also eligible for equity compensation and company benefits. • Equity compensation, • Remote working environment, • Self-managed paid time off, • 11+ annual company holidays, • 401(k), • Health Care Benefits: Medical, Vision, Dental, • Wellness benefits: EAP, LifeHealth Online, One Medical, Perkspot, • Parental leave This is a remote role – however, you must be based in the US (US work authorization is required).

ABOUT THE JOB: The Manager, Customer Success is a highly execution-focused leader responsible for driving the day-to-day performance of Tapcheck’s Customer Success organization. This leader acts as the operational right hand to the Director of Customer Success, ensuring the team consistently delivers strong customer outcomes across onboarding, adoption, retention, and expansion. This role is focused on team leadership, coaching, and operational excellence. The Manager will lead Customer Success Managers and Onboarding Managers, ensuring programs already in place are executed consistently and effectively while continuously improving team performance through data, coaching, and process optimization. This role is a huge builder Success in this role means leading a high-performing, utilizing and tracking data, metrics-driven CS team that delivers strong customer adoption, retention, and revenue outcomes while maintaining an exceptional customer experience. Demonstrated builder mindset with experience improving or scaling Customer Success programs, playbooks, or systems in growing organizations. This leader will also help evolve Tapcheck’s Customer Success motion by introducing scalable 1-to-many engagement strategies, leveraging automation and AI-driven insights to increase customer impact while maintaining operational efficiency. This role offers both a remote and hybrid option. Employees located within 30 miles of Plano TX, are required to be in-office Tuesday through Thursday each week. Those residing beyond this radius may be considered for a fully remote arrangement, depending on experience and business needs. What You’ll Do: Team Leadership & Execution * Manage and develop a team of Customer Success Managers and Onboarding Managers responsible for onboarding, adoption, retention, and expansion across Tapcheck’s customer base. Serve as the day-to-day leader of the CS organization, ensuring consistent execution across customer engagement, account management, and lifecycle programs. * Coach team members on customer strategy, risk management, and expansion opportunities to improve retention and revenue performance. * Partner closely with the Director of Customer Success to execute CS strategy and operational priorities. Customer Outcomes & Portfolio Performance * Ensure the CS team consistently drives strong customer adoption, activation, and long-term value realization. * Monitor and manage key customer success metrics including GRR, NRR, product adoption, employee activation, and churn risk. * Support the team in identifying and mitigating at-risk accounts while driving expansion opportunities within existing customers. * Guide CSMs in delivering effective customer engagement strategies including QBRs, success planning, and value-driven conversations. Onboarding & Time-to-Value * Oversee Onboarding Managers responsible for customer launches, ensuring smooth implementation and fast time-to-value. * Support the team in managing complex customer launches, including integrations, payroll configurations, and data validation. Improve operational consistency across onboarding workflows and launch readiness. Operational Excellence * Drive strong execution of existing Customer Success playbooks across onboarding, adoption, retention, and expansion. * Ensure the team leverages dashboards, health scores, and customer data to prioritize engagement and mitigate risk. * Improve internal processes that help the CS team operate more efficiently and deliver consistent customer outcomes. Maintain strong cross-functional collaboration with Sales, Product, Support, and Operations to resolve customer challenges and improve the customer experience. What You’ll Bring: * 6–8+ years of experience in Customer Success, Account Management, or post-sales roles in SaaS or fintech environments. * 2–4+ years of experience managing and developing Customer Success or account management teams. * Experience operating in high-growth startup environments. Skills (Must Haves) * Proven ability to drive customer adoption, retention, and expansion through strong team leadership and execution. * Experience managing CS metrics including GRR, NRR, adoption, churn risk, and portfolio performance. * Strong coaching and leadership skills with experience developing high-performing Customer Success teams. * Highly organized operator who can manage multiple priorities and ensure strong operational discipline across the team. * Comfortable working cross-functionally with Sales, Product, Support, Operations, and RevOps to deliver strong customer outcomes. * Highly data-driven operator with strong analytical skills and the ability to translate customer usage data, engagement trends, and performance metrics into actionable insights for the team. * Experience leveraging CS platforms, analytics tools, and automation to manage customer health, forecast retention, and identify expansion opportunities. * Comfortable building and using dashboards, KPIs, and reporting frameworks to drive team accountability and improve customer outcomes. Leadership Traits * High ownership mentality with the ability to drive accountability across a team. * Strong communicator who can influence internally and represent the voice of the customer. * Thrives in fast-paced, high-growth environments with evolving priorities. At this time, Tapcheck does not provide sponsorship for employment-based visas (e.g., H-b, L-1, TN, etc.). Therefore, candidates must already possess the right to work in the United States without the need for employment-based visa sponsorship now or in the future. This is a remote-friendly role. Ideally, candidates will sit in the following states: AL, AZ, CA, CO, DC, DE, FL, GA, ID, IL, LA, MA, MO, NC, NH, NJ, NV, NY, OR, OH, PA, RI, SC, TX, UT, VA, WA, WI. About Tapcheck: Tapcheck is a digital platform offering an easy and convenient way to access on-demand earnings early. Available at no cost to employers, our app-based on-demand pay solution helps relieve the financial stress that many employees experience on a daily basis. The Tapcheck team is passionate about our mission to improve financial wellness and boost business productivity. By giving workers the ability to transfer wages they’ve earned directly to their bank account or pay card without waiting for payday, Tapcheck eliminates the need for high-interest payday loans or employer-funded cash advances. How We Get Things Done: Our core values act as a steadfast guide, directing our decisions and anchoring our actions. We consider these values non-negotiable, especially when it comes to our hiring process. * Humility: We believe in the power of humility. We value team players who are down-to-earth, respectful, and open to learning from others. Our employees approach challenges with a positive attitude, acknowledging their strengths and weaknesses while celebrating the achievements of their colleagues. * Grit: We admire individuals with grit – those who demonstrate unwavering determination and resilience in the face of obstacles. At Tapcheck, we take pride in overcoming challenges together, pushing the boundaries of what is possible, and embracing failure as an opportunity for growth. * Raising the Bar: Continuous improvement is at the heart of our culture. We are committed to setting high standards and pushing ourselves to exceed them. We seek employees who are innovative and strive for excellence, constantly seeking ways to enhance our products, services, and processes. * Striving for Growth: We foster an environment that encourages personal and professional development. Our employees are driven to learn, grow, and adapt to new circumstances. We support individuals who take initiative, seek out new challenges, and actively contribute to their own growth and the growth of the company. Why Join Tapcheck? * Competitive base * Flexible Time Off * Health Insurance * Dental Insurance * Vision Insurance * 401K Match Compensation: $140-150K + Bonus. The actual base salary will depend on numerous factors such as: location, experience, training, knowledge. and skills. Tapcheck reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Equal Employment Opportunity Policy Tapcheck, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Solutions Architect, you’ll be a trusted advisor to GitLab prospects and customers in the Seattle area, helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you’ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. In your first year, you’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape. • Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle., • Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments., • Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion., • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates., • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment., • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning., • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners., • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team., • Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation., • Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows., • Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases., • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams., • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments., • Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers., • Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing., • Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. We, the Solutions Architect team, are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in North America and reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. #LI-DNI The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $90,300 - $193,500 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health. We’re a high-growth SaaS company scaling rapidly. Customer Success Managers are trusted advisors to key stakeholders at our accounts, delivering strategic insights to drive their business initiatives. Additionally, this role will be primarily responsible for guiding users through onboarding, training, and ongoing engagement at our Strategic Accounts. The overall mission of this role is to develop deep and personal relationships with our user base, driving user adoption across the organization and ensuring retention, verified business value, and renewal of each account. We are building a best-in-class Commercial Team and establishing a repeatable go-to-market motion. We are hiring a team of high caliber Enterprise SaaS sales, marketing, and customer success professionals to thoughtfully engage VPs, General Managers, and other corporate decision makers across the Medical Device Industry. Our entire Commercial Team takes a proactive, consultative, and high-touch approach when working with customers, investing heavily in pre-sales through onboarding and training to ensure customers are on the road to success from Day one. • Ensure high user-adoption through effective executive sponsorship, change management, and white-glove trainings, • Lead Executive Business Reviews with client executives to communicate value provided by AcuityMD, • Generate contract renewals by ensuring client executives and users are seeing value with AcuityMD, • Identify and illuminate customer success stories and examples of AcuityMD ROI, • Partner with Strategic Program Manager and Account Executives to build growth strategies for your book of business and work with them to secure successful renewals and expansions, • Regularly monitor account health and adoption to find opportunities to help customers acquire maximum value from AcuityMD, • 5-7+ years of experience with deep experience in Customer Success for Enterprise SaaS or in the Medical Technology industry, • You’re able to develop close personal relationships with customers and colleagues through empathy, • You are a patient and active listener, • You’re proactive and self-driven, and bring infectious energy and resiliency, • You are an excellent verbal and written communicator (email & PPT), • You’re highly organized with ability to multi-task and prioritize different assignments, • Analytical background with experience with SQL or other query-based language AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. OTE Range: $160,000 - $210,000 You must have an eligible work permit in the USA to be considered for this position • Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health)., • Learning Budget: Reimbursements for relevant learning and up-skilling opportunities., • Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees., • Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work., • Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents., • Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement., • Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings., • Parental Leave: 6-12 weeks of fully-paid, flexible parental leave. The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

As a Senior Product Manager, you will play a pivotal role in shaping the future of our product. The ideal candidate has worked in dynamic startup environments and is passionate about applying state-of-the-art AI research to real-world enterprise solutions. You will own the product roadmap, work closely with cross-functional teams, and drive the successful delivery of innovative solutions that meet the evolving needs of our customers. This role requires an understanding of automation/ AI technologies, market dynamics, and a customer-centric approach to product development. Your responsibilities: • Develop, manage, and communicate the product roadmap, ensuring it is aligned with customer needs, business goals, and the latest trends in automation and AI., • Define and execute the product strategy and vision, aligning it with the company’s overall objectives and market needs., • Oversee the entire product lifecycle, from ideation to launch to post-launch improvements., • Work closely with engineering, design, marketing, and sales teams to deliver high-quality products on time and within scope., • Define and track key product performance metrics. Use data to drive decisions, improve product features, and optimize the user experience., • Partner with marketing and sales teams to develop go-to-market strategies, including product positioning, messaging, and pricing., • Stay at the cutting edge of automation and AI advancements by conducting continuous market research, competitive analysis, and tracking industry trends to ensure our products remain competitive and innovative., • Utilize your previous experience working in high-growth, next-gen startups to bring agility, customer focus, and a strong execution mindset to the team., • Stay informed about the latest state-of-the-art research in large language models and apply these findings to develop intelligent, automated solutions that address complex enterprise challenges., • Bachelor’s degree in Computer Science, Engineering, Business, or a related field., • 5+ years of product management experience, with a strong focus on automation, SaaS, or AI-driven technologies., • Strong experience in automation technologies (RPA, workflow automation, etc.) with an understanding of how these solutions solve enterprise problems., • Demonstrated experience working in high-growth startups, particularly in the tech/AI space, with a keen understanding of agile development processes and startup challenges., • Ability to manage complex product roadmaps and prioritize features based on business needs, customer value, and technical feasibility., • Excellent communication and leadership skills, with the ability to influence stakeholders across various teams., • Strong technical acumen, with an ability to understand complex technical concepts and communicate them to non-technical stakeholders., • Remote Work & Culture: Enjoy the freedom to work from anywhere, whether it's the streets of Munich, the beauty of Innsbruck, or beyond. Join our vibrant, remote-first team., • Be among the first 50 to revolutionise industry standards. This is your chance to enter the big league and be part of the next unicorn., • Supercharge Your Career: Take on responsibility from day one, learn rapidly, and accelerate your professional growth., • Enjoy competitive salaries and equity options, ensuring your hard work pays off., • Gain access to top-tier advisors and investors in their fields.

We are hiring multiple Remote positions. * West (California) * Central (Texas, Midwest, Mountain states) * East Ideally candidates are located near a major airport as this will require up to 30% travel. As a Technical Customer Success Manager, you’ll be the strategic partner for our customers, ensuring they maximize the value of Planera’s platform. You will take ownership of the entire customer lifecycle—from onboarding and adoption to retention and expansion. Your ability to blend construction scheduling expertise with exceptional customer relationship management will be key in driving customer success. This role is highly technical, requiring hands-on experience with CPM scheduling software and a deep understanding of construction project management workflows. You’ll work closely with customers to help them optimize their scheduling process, manage pilot projects and proof of concepts (POCs), and provide strategic guidance on best practices. Additionally, you will collaborate cross-functionally with sales, product, and engineering teams to ensure that customer feedback is translated into continuous product improvements. Customer Onboarding & Adoption – Lead hands-on onboarding sessions, ensuring customers are set up for success with Planera from day one * Customer Relationship Management – Build and maintain strong relationships with key stakeholders to drive engagement and long-term retention. * Technical Guidance & Training – Provide expert-level guidance on construction scheduling best practices, particularly for users transitioning from tools like Oracle Primavera P6 or Microsoft Project. * Pilot & POC Management – Support and manage customer pilots and proof-of-concepts, helping organizations evaluate Planera’s value. * Customer Retention & Expansion – Identify upsell and cross-sell opportunities, collaborating with the sales team to drive expansion. * Customer Advocacy & Feedback Loop – Act as the voice of the customer, relaying insights and feature requests to product and engineering teams. * Support & Troubleshooting – Assist customers with technical issues, working alongside product and engineering teams to resolve challenges quickly. * Data-Driven Insights – Analyze customer usage and engagement data to proactively identify risks and opportunities for improvement. * 5+ years of experience in construction project management in a Project Manager (PM), Superintendent, or Project Engineer (PE) role. * In-depth knowledge of CPM scheduling and construction workflows. * Hands-on experience with CPM scheduling tools (Oracle Primavera P6, Microsoft Project, or similar). * Knowledge and experience with data center construction is a plus. * Proven ability to drive customer satisfaction, retention, and expansion. * Experience managing customer pilots and proof-of-concepts (POCs). * Ability to troubleshoot technical issues and provide clear, actionable solutions. * Bachelor’s degree (or equivalent experience) in Construction Management or Civil Engineering. * Exceptional written and verbal communication skills – ability to communicate complex ideas simply. * Strong relationship-building skills with both technical and non-technical stakeholders. Ability to work independently in a remote setting while collaborating across teams. * Expect up to 30% travel * Be part of a fast-growing startup that’s transforming construction industry * Shape the future of our platform by working closely with product and engineering teams. Remote-first culture with flexibility and autonomy. * Incredible leadership team with proven success record in the startups. * Competitive salary, benefits, and potential for growth within the company. * Apply today! Planera, Inc. is transforming how construction professionals plan and schedule their projects. Our collaborative online whiteboard-based CPM scheduling software simplifies project scheduling, eliminating inefficiencies and reducing the time required to create resource- and cost-loaded schedules. With built-in risk simulation and schedule quality checking, we remove the need for third-party plug-ins, making scheduling smarter, faster, and more intuitive. At Planera, we believe in delivering powerful yet user-friendly solutions that drive project profitability. Join us in revolutionizing the construction tech space!

The Community You Will Join: We are building a new set of tools to make it easier for people to connect and host on Airbnb. Our team focuses specifically on co-hosting and ways to make it easier for people to host together as a team. As part of the team and in collaboration with engineering teams based in San Francisco, London, and Paris, you will focus on elevating this project from regional to global. What kind of Software Engineer are we looking for? As a Hosting Services Staff Engineer, you’ll lead the development and refinement of major subsystems powering the hosting services systems. This includes developing new and refined product features, supporting day-to-day operations, identifying patterns and building systems and patterns to streamline development and increase quality over time, performing and presenting technical & product deep dives to relevant stakeholders, and strategic planning. At the staff level, our engineers are responsible for establishing a technical vision and then delivering a solution that is flexible, always available, efficient, and scales with the needs of the business. Each individual brings their own unique skill set, experiences, thought leadership and technical expertise to solve these technical challenges for Airbnb. The Difference You Will Make: • Design the future state of our technical systems by combining a strategic understanding of our highest level product goals with a deep understanding of our existing systems to inform the right technical and product tradeoffs for both short and long term, • Lead engineers—both inside and outside your immediate team—in building out these technical solutions, • Participate in the development of product and UX requirements by engaging early and often with designers, product managers and other stakeholders to help steer teams on the most efficient path towards overall goals, • Nurture a culture of technical quality from design, through code review, to production operations, • Mentor other engineers in developing their technical and collaboration skills, • Identify and propose solutions to problems coming in the way of technical and product engineering excellence, • Collaborate with product, engineering, data science, data engineering, UX and numerous platform teams within Airbnb Your Expertise: • 9+ years of relevant software development industry experience in a fast-paced tech environment, • Expertise with backend systems in large-scale service-oriented architectures, • Good judgment in making tradeoffs to balance short-term business needs with long-term technical quality, • Strong understanding of how deep backend systems are expressed in the UX shown to customers, • End-to-end mentality that transcends team boundaries and helps find globally optimal solutions, • Excellent communication skills and the ability to work well within a team and with teams across the engineering organization, • Passionate about efficiency, availability, system quality and user experience Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. ___ . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: ___. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

About Instruqt At Instruqt, we believe the future of enterprise growth will be built on experience, not explanation. We power hands-on product experiences for developer-first software companies like Elastic, MongoDB, Datadog, and HashiCorp. Our platform helps marketing, sales, and education teams turn product adoption into revenue acceleration. We are a fast-growing SaaS company (~$8M ARR in 2025, 122% NRR, 94% logo retention) building the category-defining platform for hands-on product adoption. Location: Remote (US, Canada) - East Coast Preferred We are now hiring a Senior Customer Success Manager / Architect to help drive expansion, retention, and measurable ROI across our strategic customer base. The Role This is not a traditional “check-in and QBR” CSM role. This is a revenue-impacting, expansion-focused, value-driven role responsible for: * Protecting and growing $50K–$500K+ ARR accounts * Driving measurable adoption across GTM teams (Marketing, Sales, Education) * Own the customer journey from Onboarding to Expansion * Proving ROI in business terms * Turning champions into advocates You will manage a portfolio of developer-first software companies and serve as a strategic advisor to Marketing, Sales Engineering, and Customer Education leaders. What You’ll Own: * Retention & Health * Maintain >95% gross retention across your book * Identify churn risk early (budget, adoption gaps, technical blockers) * Drive executive alignment and renewal strategy 120+ days in advance 2. Expansion Revenue * Drive land → expand motion across GTM departments * Identify upsell opportunities tied to: * Increased usage * New use cases (Marketing → Sales → Education) * Strategic initiatives * Partner with AEs to close expansion deals ($50K–$500K+ ARR) 3. Adoption & Time-to-Value * Own onboarding for strategic accounts * Ensure successful adoption and utilization of new product and feature releases. * Reduce friction in content creation and scaling 4. ROI & Executive Alignment * Quantify value with your customers in terms of: * Reduced churn * Increased pipeline * Higher win rates * Faster onboarding * Run executive QBRs tied to measurable business impact 5. Advocacy & Champions * Develop multi-threaded relationships * Cultivate referenceable customers * Contribute to case studies and referrals What “Great” Looks Like: In your first 12 months, you will: * Maintain 95%+ logo retention * Contribute meaningfully to 120%+ NRR * Drive at least 2–4 expansion motions across your portfolio * Elevate conversations from “lab usage” to “revenue impact” * Build trusted advisor relationships with Director+ level stakeholders Who You Are: Experience * 5+ years in Customer Success, Account Management, or Strategic Consulting * Experience managing $100K+ ARR SaaS accounts * Experience selling or supporting technical products (DevOps, Data, Security, Cloud Infra preferred) * Comfortable working with Sales Engineers and technical stakeholders Skills * Strong business acumen, can tie product usage to revenue impact * Confident in executive conversations * Data-driven and analytical * Expansion-oriented mindset * Clear, structured communicator Bonus * Experience supporting Marketing or DevRel teams * Familiarity with developer tools * Background in technical education or enablement * Sales or Sales Engineering experience Why This Role Matters Instruqt’s growth depends on: * Expansion inside existing accounts * Increased product adoption across GTM teams * Clear ROI storytelling * Strong champions who bring us into new companies Customer-centricity is central to our growth strategy. This role is critical to unlocking the next stage of expansion. Compensation * Competitive base salary * Performance-based variable tied to retention and expansion * Equity participation * Remote-first culture * High-impact, high-visibility role If you want to build category-defining customer relationships at a company shaping the future of product adoption, we’d love to talk. Your application has been successfully submitted!

Remote (U.S.-Based) · Full-Time · Specialist / Mid Level Since 1979, History Factory has been driven by the pioneering idea of making an organization's history more useful for driving its business. Today, many of the world's best enterprises turn to History Factory for unparalleled expertise at the intersection of business and history. Our unmatched combination of research and insights, standard-setting archives management, and award-winning creative transforms a company's inventory of experience — its history and heritage — into better performance and results. We are looking for a hands-on Marketing Operations Specialist to own, administer, and continuously improve the marketing and sales technology stack that powers History Factory's growth. You'll receive clear business priorities and translate them into working systems: automated workflows, integrated data pipelines, clean contact databases, and dashboards that give our sales and leadership teams real visibility into what's working. HubSpot is the core of our stack. If you don't love living inside HubSpot, this role isn't for you. If you do, you'll have plenty to build: connecting Seamless.AI and Workamajig to HubSpot, configuring detailed analytics data and creating reports/dashboards within Hubspot for our sales and marketing teams, orchestrating lead routing and drip campaigns, and coordinating web updates with our external development partner. You'll report directly to our Client Partner Strategist, with a dotted-line relationship to our Head of Technology for integration architecture support. HubSpot Administration & Automation • Own and administer the full HubSpot instance (Sales Professional license), including contact and company records, deal pipelines, lifecycle stages, and user permissions., • Build, test, and maintain automated workflows for lead nurturing, internal notifications, task assignment, and follow-up sequences., • Configure and manage lead routing rules, lifecycle stage transitions, and MQL/SQL handoff logic., • Design and deploy segmented email campaigns and drip sequences, from list build to send to performance analysis., • Build and maintain dashboards and custom reports that give sales, marketing, and leadership accurate visibility into pipeline health, campaign performance, and lead quality., • Build and maintain the bidirectional data sync between HubSpot and Workamajig (our project management platform) using Zapier - ensuring deal and project data stays current in both systems., • Configure and manage the Seamless.AI integration with HubSpot, including field mapping, deduplication rules, and data quality thresholds to prevent contact database degradation., • Manage the WordPress-to-HubSpot connection via Gravity Forms, ensuring all web forms capture, route, and attribute correctly within HubSpot., • Oversee the LinkedIn Ads integration with HubSpot, verifying conversion tracking, audience syncing, and attribution accuracy., • Own Google Analytics 4 from configuration through reporting — set up event tracking, conversion goals, and audience segments; ensure accurate data flows to the website and downstream tools., • Identify and close tracking gaps between GA4, HubSpot, and our WordPress site; work with our Head of Technology to validate data integrity., • Serve as the internal technical point of contact for historyfactory.com and the other related websites, translating business and marketing requirements into clear briefs for our external web development partner and internal design team., • Review and QA web updates, form configurations, and tracking implementations before they go live., • Coordinate with external SEO and analytics partners to ensure tracking is configured correctly and delivering actionable data., • 2–3 years of hands-on experience in a marketing operations, marketing technology, or revenue operations role., • Advanced proficiency with HubSpot CRM: specifically Sales Hub workflows, contact/company properties, lists, pipelines, sequences, dashboards, and reporting. HubSpot Marketing Software or Inbound Certification strongly preferred., • Demonstrated experience building integrations between marketing/sales tools using Zapier, native connectors, or similar middleware., • Experience managing and importing data from a sales intelligence platform (Seamless.AI, ZoomInfo, Apollo, or equivalent) with attention to data quality and deduplication., • Strong attention to detail and a systematic approach to diagnosing and resolving issues in complex, multi-tool data environments., • Clear written and verbal communication skills; you'll regularly translate technical findings into plain language for non-technical stakeholders., • Comfort operating with autonomy in a small team; you can manage your own priorities and deliver without close supervision once requirements are clear., • HubSpot Sales Software or Operations Hub Certification., • Experience with Workamajig or a comparable creative/agency project management platform., • Experience in a professional services, creative agency, or B2B services environment., • Basic understanding of HTML/CSS sufficient to troubleshoot email template rendering or identify tracking snippet placement issues., • Experience with LinkedIn Campaign Manager and its CRM integration capabilities. This role is not a marketing strategy role (strategy and business direction are handled internally), a web developer position (you’ll coordinate web work, not code it), or a senior architect/manager role. Salary Range: $60,000–$75,000 (commensurate with experience and location) EEO and accessibility Statement History Factory is an equal opportunity employer and makes employment decisions based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, age, family medical history or genetic information, disability, past or present military service, or any other characteristics protected under the laws applicable in the locations where History Factory operates. History Factory will not tolerate discrimination or harassment based on any of these characteristics. History Factory is committed to the full inclusion of all individuals. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact .

Data Center MEP Manager – Remote (US). They are presently supporting a high-stakes strategy to scale data center capacity to 100+MW, specifically focused on the evolving demands of AI-driven compute. M / 50 MW AI learning data center.

Job Title: Music Publishing Operations Specialist Location: Remote Duration: 6 Months We are seeking a detail‑oriented and self‑driven Content Operations Manager II to support music publishing operations at scale. This role focuses on operational execution, data quality, ownership research, and workflow optimization, while partnering closely with internal teams and external music partners. This is an execution‑heavy role best suited for candidates with hands‑on music publishing operations experience who are comfortable working with large datasets, quality control, and partner triage in a fast‑paced environment. Responsibilities: • Support end‑to‑end music publishing operations with a strong focus on data accuracy and timeliness, • Research and verify music publishing ownership and rights data using third‑party tools, • Perform data ingestion, validation, and monthly report QC / auditing, • Act as a first point of contact for external partner requests, triaging and routing issues appropriately, • Identify data gaps, discrepancies, and trends, track issues through resolution, • Contribute to process optimization and automation initiatives, • Maintain documentation for workflows, SOPs, and operational processes, • Collaborate cross‑functionally to resolve operational and data‑related issues Required Qualifications: • 2+ years of experience in operations, data management, content operations, or related roles, • Music publishing background (rights, ownership, metadata, royalties, or publishing ops), • Experience with ticketing/case management or partner triage workflows, • Hands‑on experience with report QC, data auditing, or large dataset validation, • Strong skills in Excel / Google Sheets, • Ability to manage multiple priorities in a fast‑moving, ambiguous environment, • Strong written and verbal communication skills

ProcureAbility, a Jabil company, is a leading provider of procurement services, offering advisory, managed services, digital solutions, staffing, and recruiting services. For over 25 years, we have focused exclusively on helping clients elevate their procurement function. We combine leading methodologies, analytics, market intelligence, and industry benchmarks with our uniquely flexible and customizable service delivery model. Global organizations of all sizes trust ProcureAbility to transform their procurement operations, drive growth, and reimagine what’s possible. The Consultant/Senior Consultant role (level dependent upon experience) is a high-visibility position that provides extensive opportunities to foster and grow your consulting career under the direction and guidance of dynamic management and the Executive Leadership team. Consultants engage directly with our clients on various Procurement and Supply chain-related initiatives focused on improving efficiency, driving effectiveness, and increasing their ability to influence spend and drive value through their organizations. We are seeking a self-motivated and quick learner. You must be very organized and love teamwork to fit well into our corporate culture. With a can-do attitude, you will learn about procurement, can expect your voice to be heard, and will be expected to participate in many strategic initiatives for the company. What can you expect to do? • In this role, you will gain experience through various projects, ranging from small, one-off projects to larger, longer-duration projects., • Strong quantitative & presentation skills (Data Analytics, advanced Excel & PowerPoint) are required., • This person must be able to take direction from stakeholders at different levels and produce quality work without detailed oversight., • This position will assist in and manage workstreams within various client projects, including operational and opportunity assessments, strategic sourcing, spend assessments, and other procurement and supply chain consulting activities for both external and internal projects., • Consultants report to a Project Manager for each project., • Supply chain and procurement assessments: interviewing, modeling, analytics, and report writing., • Strategic Sourcing Initiatives: scoping, market and supplier research, RFx (development, management, and evaluation), and negotiations., • Internal benchmarking, client research, proposal development, and other internal projects. What experience is needed to be successful in this role? • 3-7+ years of previous consulting experience with top-tier consulting firms, • Must have solid experience in strategic consulting and operations, • Highly preferred 3-6+ years of experience in procurement, strategic sourcing, and category management, either consulting or as a practitioner., • Advanced-level skills with financial assessments, data assessments, MS Excel (including pivot tables), charts and graphs, and MS PowerPoint presentations., • Undergraduate Degree in Supply Chain Management, Business, Economics, Engineering, Finance, or equivalent from a top-tier school., • Experience sourcing IT (software, hardware, and telecom is desired, but any indirect sourcing experience will be considered., • Experience working with F500 clients advising on large software contracts with major suppliers, such as Microsoft, SAP, and Oracle, is highly valued., • Technical proficiency with spend assessments and visibility tools to scope opportunity assessments, e.g., create spend assessments, establish baseline spend, and calculate realized savings from sourcing events. Why should you apply? In addition to the benefits provided by Jabil, at ProcureAbility, we have an amazing team of collaborative, fun, and passionate employees. ProcureAbility has always been a remote organization, and it has developed a culture and structure that reflect this. Along with a comprehensive benefits package, we provide additional benefits to support our employees' growth. These include: • Excellent growth and advancement opportunities that reward strong performance., • Collaborative culture and an entrepreneurial work environment., • Engaging employee resource groups and other interest groups., • Virtual team building and regional in-person volunteer and social events., • The ability to participate in firm strategic initiatives., • Ancillary Benefit Program includes reimbursement for fitness, home office productivity, personal enrichment, professional development, books and newspaper subscriptions, secure traveler programs, and monthly student loan repayment assistance. Location: Must be able to commute 4x a week to our client by Grand Central. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Learn more about the benefits of joining the ProcureAbility team: ___ ProcureAbility, A Jabil Company, is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as a person with a disability, or other legally protected characteristics. If you are a Qualified Person with a Disability or a Disabled Veteran and require assistance making your application, please contact HR at . Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every qualification. At ProcureAbility, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Retention Marketing Analyst US (NY - Hybrid) Your wellbeing, our mission. Join a company shaping a healthier world. At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we're on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you'll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! The Opportunity We are hiring a Retention Marketing Analyst on our Marketing team in New York City. This role plays a crucial part in engaging and retaining our paid subscribers across the US + Canadian market. Developing content to help guide the user through their customer journey, add their family members and identify top users to launch our first ambassador programs. The specialist will work with cross functional teams to develop, test and scale lifecycle strategies across email, in-app, push and SMS. Your Impact • Drive Retention & Upsell Strategies: You will develop and execute targeted marketing initiatives to increase subscriber retention and drive family member conversions. By identifying and testing strategies to maximize subscriber lifetime value, you'll ensure users remain engaged and continue to see value in their membership. Leveraging data-driven insights, you'll analyze user behavior and churn trends to proactively address pain points and optimize the subscriber journey., • Community & Engagement Growth: You will lead the Ambassador Program, activating subscribers as advocates through referrals, testimonials, and engagement campaigns. At the same time, you'll drive go-to-market strategies for new partner launches, ensuring subscribers stay informed and engaged with what's available to them at Wellhub., • Data-Driven Decision-Making: Your role will involve using analytics to measure the impact of engagement initiatives and continuously optimize lifecycle marketing efforts. Through A/B testing, campaign iteration, and data-driven decision-making, you will refine messaging, campaign structures, and engagement tactics to improve performance., • Cross-Functional Collaboration: As part of a global team, you'll collaborate with key local stakeholders (Client Success, Product Development, Client Experience, Partners Marketing) and leads from other regions to manage cross-functional initiatives, get input from local teams, and give visibility of your work. Build trust and foster a collaborative and fast-paced environment., • Local Trends and Opportunities: Spearhead campaign innovation by identifying local trends, benchmarking competitors and marketing initiatives from other companies. Prioritize and align implementation internally and externally with the Global structure and local leadership teams., • Execution and Project Management: Act as a project manager for local initiatives, ensuring end-to-end execution from planning to CRM campaign execution in an agile manner. Highly effective at following campaign build best practices within Braze (set up, QA, review) to proactively avoid errors. Comfortable escalating concerns + asking questions to ensure campaigns are set up correctly. Document learnings following Global guidelines., • Creative Asset Development: Oversee the creation of assets, including CTA, visuals, and copy, maintaining consistency across channels and following marketing (and Gympass) best practices. Be hands-on using existing templates to develop marketing creatives with drag-and-drop tools like Canva, Figma, and Structured Web., • Bachelor's degree in Marketing, Business, Analytics, or a related field., • 3+ years experience in B2C marketing, CRM, or customer lifecycle management, • Proven track record in multi-channel CRM execution (email, SMS, In-app, + push), • Excellent analytical skills, with a data-driven approach to testing and optimizing customer retention strategies. Tableau, looker experience is a plus., • Hands-on experience with CRM tools; ideally Braze or equivalent, lifecycle marketing, marketing automation platforms, and data analysis techniques., • Strong attention to detail both in a project management and campaign development perspective, leveraging tools like Asana., • Demonstrated success in managing and executing marketing campaigns and initiatives, • Experience launching an ambassador or community program, preferred, • Proven track record in project management, strategic planning, and cross-functional collaboration. What We Offer You With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. In New York, California, Colorado, Massachusetts, and Washington, the annual base salary range for this role is $80,000 - $100,000 . The base salary range for other locations may vary. Actual base salary will be dependent on geographic location, relevant experience, skills, qualifications and/or other job-related factors. In addition to base salary, this role is eligible to participate in either our annual bonus plan or a sales incentive plan, and our performance-based stock option program. Our benefits include: Wellhub: Free Gold-level membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you. Healthcare: Health, dental, and vision insurance. Access to telehealth, care concierge, and an Employee Assistance Program. Financial Wellness: Plan for your future with 401(k) match, short-term and long-term disability, and life insurance. Flexible Work: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home. Flexible Schedule: Flexibility for us isn't just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines. Paid Time Off: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days PTO per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!) Paid Parental Leave: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer up to 12 weeks 100% paid parental leave to all new parents. For parents giving birth, we offer up to 18 weeks paid leave and a ramp-back period to return part-time while you get settled. Career Growth: Access world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. Culture: You'll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. Diversity, Equity, and Belonging at Wellhub We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self. Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Digital Program Manager delivers business results by championing a culture of accountability and consistent project and program management practices. The role serves as a facilitator and motivator, working across departments and offices to ensure collaboration, communication, visibility, and the successful delivery of large, cross-functional programs across Macys.com, Bloomingdales.com, and their associated mobile apps. The Digital Program Manager guides and delivers value for key digital initiatives by partnering closely with Product, User Experience, Analytics, and Engineering teams. What You Will Do • Oversee and own initiatives that advance strategic company objectives and the overall digital vision., • Lead complex, cross-functional programs with multiple dependencies, partnering with executive leaders and multiple business areas., • Proactively identify risks, issues, and roadblocks, and drive timely resolution., • Develop and manage program timelines, tracking implementation while effectively engaging Product, User Experience, Analytics, and Engineering partners to drive efficiency and strong outcomes., • Uphold and lead organizational change management discipline across programs and initiatives., • Understand interdependencies and downstream impacts of programs across business units., • Provide recommendations on program dependencies that may affect the success of other initiatives, and challenge existing processes to propose meaningful improvements., • Deliver analysis and insights on issues critical to achieving the company's strategic goals., • Lead program and initiative reviews with stakeholders and senior leadership to drive alignment and clear outcomes., • Build strong followership around shared goals and effectively manage diverse stakeholder groups across business areas., • Support the creation of stakeholder-facing metrics, executive summaries, presentations, and ongoing reporting., • Plan and manage special projects using established project management best practices., • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities., • In addition to the essential duties mentioned above, other duties may be assigned. Skills You Will Need Program & Portfolio Management: Strong project and program management expertise, with the ability to plan, execute, and deliver complex, cross-functional initiatives aligned to strategic business objectives. Cross-Functional Leadership: Proven ability to lead and influence diverse, matrixed teams-including Product, User Experience, Analytics, Engineering, QA, and executive stakeholders-across multiple business areas. Strategic Thinking & Business Acumen: Ability to understand enterprise-wide priorities, assess program interdependencies, and provide insights and recommendations that drive the company's digital vision and strategic goals. Risk, Issue & Dependency Management: Skilled at proactively identifying risks, issues, and roadblocks, managing dependencies across initiatives, and driving timely resolution to ensure successful delivery. Change Management: Strong understanding of organizational change management principles, with experience leading adoption, alignment, and disciplined execution across large-scale programs. Technical Fluency: Comfortable translating between technical and business audiences, with hands-on experience working closely with engineering teams throughout the software development lifecycle. Delivery Methodologies: Experience working across multiple delivery frameworks (Lean, Agile/Scrum, and hybrid models) to drive efficiency, predictability, and high-quality outcomes. Stakeholder Communication & Executive Presence: Excellent written and verbal communication skills, with the ability to create executive-ready metrics, summaries, presentations, and reporting that drive clarity and alignment. Analytical & Decision-Making Skills: Data-informed, decisive problem solver who evaluates complex information, makes informed decisions quickly, and focuses on outcomes and results. Leadership, Influence & Team Building: Natural ability to build followership, motivate teams, resolve conflict, and influence without direct authority in fast-paced, ambiguous environments. Adaptability & Autonomy: Highly adaptable self-starter who thrives in ambiguity, works independently with minimal supervision, and effectively manages remote and distributed teams. Who You Are • Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply., • 4-plus years of related experience. PMP certification preferred., • Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision., • Able to work a flexible schedule based on department and company needs. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: • Merchandise discounts, • Performance-based incentives, • Annual merit review, • Employee Assistance Program with mental health counseling and legal/financial advice, • Tuition reimbursement Access the full menu of benefits offerings ___. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Senior Manager of Career Counseling Cooley is seeking a Senior Manager of Career Counseling to join the Professional Development team. Hybrid Schedule: As part of the Cooley culture, we recognize and appreciate the value of being together, in person, to build comradery with others in the office and to be a contributing member of the Cooley office. However, we also appreciate the benefits and flexibility that come from remote working. As such, the default assumption for employees and partners is a hybrid schedule: some in-office presence and some work from home days absent certain essential in-office roles that require five (5) days/week in-office. Position summary: The Senior Manager of Career Counseling will build and lead the Cooley Career Counseling Office, a resource hub that will be designed to support attorneys who are exploring or preparing for career paths beyond Cooley. This role will serve as a trusted resource for career navigation, providing personalized job search support and tools, connection to external opportunities, and curated programming to help attorneys identify and pursue fulfilling next steps. The ideal candidate is a thoughtful advisor with deep knowledge of legal and adjacent career paths, legal recruiting, strong communication skills, and a passion for supporting lawyers through meaningful professional transitions. This role offers the opportunity to shape and lead a new high-impact resource within the firm and work with attorneys at pivotal moments in their careers. Specific duties include, but are not limited to, the following: Position responsibilities: OneonOne Career Counseling: * Provide confidential advising to attorneys exploring roles outside of the firm, including inhouse, public sector, nonprofit, and alternative legal or business paths * Guide attorneys through career exploration, decisionmaking, and transition planning * Offer tailored feedback on resumes, LinkedIn profiles, personal narratives, and jobsearch strategy * Provide mock interview practice, preparing attorneys for each stage of the hiring process, from screening interviews to seniorlevel negotiations Job Board Management: * Manage and expand a curated job board featuring inhouse roles, government positions, secondments, and alumnisubmitted opportunities. * Develop relationships with legal recruiters, inhouse counsel, and alumni to source new postings. * Facilitate introductions and connections when appropriate. Panels, Programs & Workshops: * Create careerfocused programs such as: * Panels featuring alumni and clients in various industries * Webinars on transition strategy (e.g., inhouse expectations, business acumen) Secondment Program Support: * Maintain a secondment interest list * Work with the Associate Director of Legal Talent who manages the secondment program to facilitate the identification, deployment, and reintegration of secondees Alumni & Client Relationship Integration: * Partner with the Marketing team to connect departing attorneys to the firm's alumni support team. * Collaborate with the Business Development team to identify opportunities where the Career Counseling Office can enhance client engagement, for instance, by helping clients source talent from among attorneys already known to be exploring external opportunities * Make career support services available to Cooley alumni Market Intelligence & Reporting: * Track evolving hiring trends in inhouse departments and legal markets * Share insights with Legal Talent and firm leadership to shape strategic planning * Maintain metrics on counseling volume, outcomes, and placements Other: * Serve as supervisor and mentor to direct reports * Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Manage staffing coverage, review and process time logs/time off requests * Support business professional development and continued educational opportunities * In collaboration with Director of Associate Development and HR, participate in hiring, performance appraisals, counseling, termination and other employee lifecycle events for those reporting to this role. * All other duties as assigned or required Skills and experience: Required: * After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications * Ability to work extended and/or weekend hours, as required * Ability to travel, as required * 7+ years of experience in one or more of the following with 2+ years exempt/management experience in applicable field: * * Attorney professional development * Career counseling/coaching * Attorney recruiting * In-house or law firm practice * Alumni relations or legal career services * Demonstrated experience advising lawyers on career transitions, ideally including in-house moves * Familiarity with legal markets, legal operations, and corporate hiring needs Preferred: * Bachelor's and/or JD Degree * Supervisory experience Competencies: * Professional demeanor and the ability to use initiative, diplomacy and tact * Ability to make independent judgments/decisions based upon a set of principles rather than rules * Ability to act as a trusted, neutral advisor, earning confidence from lawyers and leadership * High emotional intelligence and strong discernment around sensitive career conversations * Strategic thinking around attorney development, transitions, and long-term talent strategy * Deep knowledge of legal career paths-both within and outside of law firms * Experience coaching or advising lawyers, ideally including those transitioning to in-house roles * Excellent written and verbal communication; ability to provide direct yet supportive feedback * Skilled in resume editing, interview coaching, and narrative development * Ability to establish relationships across practice groups, seniority levels, and offices * Comfort interacting with alumni, clients, and external partners * Strong aptitude for developing educational programs, workshops, and resources * Organizational skills to manage multiple counseling relationships and track data * Demonstrated ability to handle highly sensitive information discreetly Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $155,000 - $225,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

Director of IP Operations Cooley is seeking a Director of IP Operations to join Cooley's IP team. About Cooley: Cooley is a global law firm with an expansive practice and more than 3,000 employees and partners worldwide. We value and celebrate diverse perspectives and strive to create a workplace where every individual can thrive. At the core of Cooley's success is the exceptional talent and unwavering spirit of our people. We embrace individuality while fostering a 'one-firm' culture where collaboration and creativity thrive. Our people are the foundation of our success and the driving force behind everything we do. *Hybrid Schedule Philosophy: As part of the Cooley culture, we recognize and appreciate the value of being together, in person, to build comradery with others in the office and to be a contributing member of the Cooley office. However, we also appreciate the benefits and flexibility that come from remote working. As such, the default assumption for most employees and partners is a hybrid schedule: some in-office presence and some work from home days absent certain essential in-office roles that require five (5) days/week in-office. Your supervisor will share more details about the hybrid schedule expectation for this role. Position summary: The Director of IP Operations is responsible for oversight of all aspects of IP operations (including applicable IP business professional management) within the IP operations teams. This role also drives IP Best Practice (BPC) initiatives as well as new and continuous learning and professional development opportunities for practitioners and business professionals. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: Operations: • Systematically review processes and systems that support the Patent and Trademark, Copyright, and Advertising (TCA) practices. Identify issues, compliance, other risks and team priorities and propose process and systems improvements, • Develop methods for conducting quality control review of Patent docketing processes to ensure accuracy, consistency and adherence to the rules of 37 C.F.R., TMEP, and foreign national patent offices to ensure compliance with practice and firm risk management guidelines, • Monitor, review, and recommend new materials and resources that have the potential to improve management of the practices or to assist the practitioners/fee-earners/lawyers in providing enhanced service, • Interface with other firm departments to determine best practices and implement efficient workflow and integration points that will make the daily functions of the IP Services more efficient and will enable better collaboration as it relates to intakes and transfers, disengagements, electronic file management, and supporting marketing and business development initiatives, • Oversee IP systems team, including responsibility for the efficient operation of the IP Management System and other systems and software supporting IP Services, and the Patent and TCA practices, • Work collaboratively with Legal Intelligence, Technology, and Practice Innovation teams to ensure technology and specialized resources are adequately vetted, costs considered, and that IP Servies and Patent and TCA practitioners have the resources they need, • Effectively delegate tasks across the direct report manager and supervisor teams, • Establish accountability processes to ensure efficiency and accuracy of services provided, • Develop matrices to measure, evaluate and report on the effectiveness of the operations teams, • Coach and develop direct report managers and supervisors to achieve high client service and operational quality, consistency and high-level customer service, • Manage fixed fee and flat fee billing structure, analysis of costs, competitive data, and realization tracking making timely recommendations for change and improvement, • Together with the Director of Client Accounts and IP Services management, recommend and implement improvements to billing processes, • Lead practice, policies and procedures trainings and related trainings for new group intakes Best Practices (BPC): • Drive all functions of the US Patent Best Practices Committees with guidance from the Committee Chairs and Director of IP Services. Engage all members of BPC to maximize their contribution to the Committee, • Develop and coordinate methods to ensure implementation of BPC policies and directives, collaborating with the Patent Leadership Committee, practice group Resource Attorneys, the Director of IP Client Service, and IP Services management, • Facilitate patent and/or TCA Resource Attorney utilization by raising awareness about the purpose and focus of the role and by ensuring questions, requests, and projects that fall outside of the scope are directed and handled by the appropriate individual(s), • Responsible for all new (in collaboration Legal Talent and the applicable Resource Attorney/BPC) IP timekeeper/fee-earner supplemental orientation and onboarding, • Ensure that both practice-specific content and procedural training is effective, timely, complete and in compliance with IP procedures and BPC practices IP Services learning and development: • Ensure that substantive training and development materials and learning paths created by various IP managers and supervisors is consistent and aligned with department goals, • Collaborate with the Director of IP Client Service and IP Services management regarding course and curriculum content and effectiveness. Attention is to be given both at the specialist group level as well as to individual IP practice team assistants, trainees, and specialists. The goal of this program is to develop and retain highly qualified and efficient staff specialists who provide superior client service, • Work closely with HR, including the Associate Director of Development & Coaching (Business Professionals), to develop and monitor soft skills training and learning paths offered by HR. Promote business professional coaching offered through HR Local office IP support: • Serve as local office IP Services management resource overseeing daily operations to ensure group-wide services are effective, • Proactively engage with practitioners and business professionals, developing working relationships to be an effective gateway to all services of the IP Services department, • Assist with troubleshooting issues and work closely with IP Management team to provide responsive and efficient people or systems support to meet practitioner and client needs General responsibilities: • Prepare and deliver oral and written communications that are concise, convey tenacity, enthusiasm and innovative thinking, • Perform as a strategic partner to nurture new ideas and concepts. Identify, lead and manage innovative approaches to business challenges and work with the Patent Leadership Committee, IP Management, BPC and other departments to evolve operations and system processes that increase efficiency and mitigate risk, • Moderate and facilitate meetings comprised of IP partners, associates, practice group professionals and other administrative personnel; set and manage realistic expectations for project deliverables; put ideas into a practical context and coordinate efforts of multi-disciplinary teams to meet project deliverables, • Continuously review productivity and efficiency of employees; coordinate with HR to recommend educational opportunities to provide training that will enhance employee performance, • Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Review and process time logs as needed (pertains to non-exempt direct reports), • Participate in hiring, performance appraisals, counseling, terminations and other employee lifecycle events in conjunction with HR, IP Senior Staffing & Employee Resource Manager and direct manager, • Keep Director of IP Services apprised of all business professional and management performance problems (managed day-to-day by the HR Business Partner, IP Senior Staffing & Employee Resource Manager, and direct manager), • Work closely with HR, Director of IP Services, IP Senior Staffing & Employee Resource Manager, and direct reports to ensure all performance concerns are properly documented and addressed, • In coordination with HR, prepare and maintain detailed and timely performance counseling notes, • Immediately report all risk management-related concerns following proscribed risk reporting process detailed in both the Patent Policies & Procedures and TCA Manuals, • Independently manage and work collaboratively on special projects, • Provide backup to IP management team members, as required, • Work within the guidelines of established IP principles and practices, • All other duties as assigned or required Skills & experience: Required: • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, • Ability to work extended and/or weekend hours, as required, • Ability to travel, as required, • Bachelor's Degree or creditable experience, • Minimum 10 years' directly applicable IP experience with 5+ years' experience at a manager level with a professional services firm, preferably a law firm, • Proven experience managing, developing and mentoring managers and teams across functional areas of responsibility, • Project management experience, • Proven ability to identify and analyze complex issues and problems in management areas, and recommend and implement effective solutions Preferred: • Experience in a professional services or law firm environment, with proven ability to coach and motivate, • Experience researching IP status and history in PTO databases, including USPTO systems (PatentCenter, TSDR), WIPO Patentscope and Madrid Monitor, the EPO Patent Register, and EUIPO eSearch, as well as public databases in other jurisdictions, • Possess working knowledge and keep abreast of rules according to USPTO procedures, 37 C.F.R., the Manual of Patent Examining Procedure (MPEP) rules, and the Trademark Manual of Examining Procedure (TMEP) Competencies: • Work effectively and collaboratively as a team leader and member, • Interpret, clearly communicate and effectively enforce policies and procedures, • Maintain high standards for internal/external client service and quality control, • Unwavering ability to handle and maintain confidentiality regarding firm information, projects, client data (if applicable), • Inspire and lead in a way that gets the best contribution from a wide range of team members, • Champion and promote creativity and inclusion to help drive positive change, • Ability to work independently and under pressure/tight time constraints, • High aptitude for multi-tasking, • Creative and entrepreneurial approach to problem-solving and process improvement, • Strong analytical ability and implementation skills, • Strong project management skills, • Flexible and agile, ability to reprioritize with changes in the business, • Ability to meet deadlines and effectively complete operational and project-based assignments, • Strong initiative and a get-it-done attitude, • Excellent communication, interpersonal, leadership and management skills, • Customer service oriented, as demonstrated by strong attention to detail, organization and ability to prioritize work tasks and manage deadlines based upon internal and external client needs Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $220,000 - $270,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 25 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for a Business Development Manager (Business & Tax) to join our team in our Seattle, Portland, Los Angeles, San Francisco, Washington D.C., or New York offices. We offer a hybrid work engagement with three days of remote work, and two days in-office. This position will work closely with the CMBDO and Business Development team to develop and implement business development initiatives. The Business Development Manager will work with practice group leaders on developing business development initiatives along with supporting the practice groups on pitches, proposals, events, and internal meetings. This position will also work with other marketing and practice management leaders on crafting and executing marketing strategies that are aligned with the business development goals of the practices. The qualified candidate will interface with all levels of the Firm.At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled.On a typical day you will: *Act as a subject matter advisor for your practice and/or industry. Develop a deep understanding of the Firm's practice areas, including services, expertise, clients and competitors. Serve as a firm-wide 'connector' who helps attorneys network with each other *Build strong business relationships with attorneys throughout the Firm *Collaborate with key stakeholders to develop, execute, and track various business development projects including identifying opportunities and making recommendations to expand existing client work, and enhancing cross-selling opportunities within the Firm's practice and industry group *Provide support for specific new business pursuits - including client teams, pitches, RFP responses and capabilities presentations *Develop programs designed to enhance the service provided from the team including, creating custom proposal/RFPs, tracking opportunities and leads, calculating ROI on events and sponsorships, collecting experience data, and implementing a sales-focused CRM *Monitor market, industry and competitive trends for Firm practice groups. Conduct research related to clients, prospects, industry segments and competitors *Manage key practice group information, including experience, client profiles, market intelligence and contact lists *Collaborate with members of the Marketing Department to develop new external marketing collateral and update content on Firm's website *Work with the Marketing and Communications leads to develop and raise practice area profiles through submission of legal directory submissions, award rankings, surveys, league tables, sponsorships, marketing campaigns, and practice group events *Support other administrative functions as appropriate at the practice levels with direct and regular interface with other business services support teams *4+ years of business or client development experience within a law firm. *1+ years of leadership, supervisory or management experience *Bachelor's Degree in business, marketing or related disciplines and/or combination of relevant experience preferred *Ability to establish credibility with legal personnel at all levels of the Firm *Demonstrates an efficient mix of confidence, tact, patience and persistence *Intellectual curiosity and eagerness to understand the Firm's mission and business priorities, practice activities and related market dynamics *Commitment to client service *High levels of organization, communication and writing skills *Flexibility and resourcefulness *High level of proficiency with all Microsoft programs (Excel, Word, PowerPoint) *Demonstrates proactive drive and follow up on projects while thinking outside of the box *Previous track record with identifying, developing and implementing best practices to expand cross-selling opportunities that yield high realization successes *Strong multitasking and project management skills and understanding how to prioritize projects *Demonstrates confidence and ability to work independently to enhance communications within and across practice groups, offices, and members of management *Ability to drive, maintain and execute traction with business development efforts *Collaboration with the practice management team, the marketing team, outside vendors and consultants, and other administrative professional staff *Some travel will be requiredDavis Wright Tremaine LLP is an AmLaw 100 law firm with 10 offices nationwide. We are relentlessly committed to client service and look for candidates who share that commitment. At DWT, client service means having empathy for each client's and each lawyer's work and personal pressures, business objectives, and legal needs; anticipating their needs; and having the capabilities and commitment to deliver what matters most to them.DWT offers competitive compensation in addition to ample benefits including but not limited to: • Choice of health and vision insurance plans, • 2 paid volunteer days for qualifying community service work, • Dental plan, • Fertility and adoption benefit, • Paid sabbatical after 13 years of service, • Tuition reimbursement, • Commuter benefits

• Job Type: Officer of Administration, • Bargaining Unit:, • Regular/Temporary: Regular, • End Date if Temporary:, • Hours Per Week: 35, • Standard Work Schedule:, • Building: The School of Nursing is looking to hire a full-time Research Project Manager to support two of Dr. Walter Bockting's NIH-funded multisite studies focused on: 1) the role of social connectedness in the health and longevity of sexual and racial/ethnic minorities, and 2) the health-related quality of life and wellbeing for individuals managing chronic conditions after a major surgery. Specifically, the incumbent will be tasked with overall study implementation and coordinate research activities at Columbia as well as at our partner institutions. Specifically, the incumbent will be tasked with supporting participant recruitment (in-person and online) throughout New York City, scheduling study visits, conducting qualitative and quantitative interviews, facilitating the collection of saliva samples, and conducting qualitative analysis of interview transcripts. The incumbent will also be asked to assist with protocol and instrument development, and dissemination to scientific audiences and community stakeholders. Responsibilities The Project Manager will be responsible for the following: *Liaise, coordinate, and oversee activities at the research sites. *Prepare IRB materials. *Hire and train research assistants. *Participate in in-person and remote recruitment activities as needed • Monitor data collection and analysis., • Partake in the triangulation of qualitative and quantitative data., • Process budget forms., • Assist in the preparation of reports, presentations, and manuscripts for the dissemination of findings., • Conduct other administrative and miscellaneous duties as assigned. Minimum Qualifications • At least one year of experience working with sexual and racial/ethnic minority communities., • Bachelor's degree in social sciences, public health, psychology, or related field., • Two years of experience or training in a medical or social science research environment., • Or, a Master's degree in social sciences, public health, psychology, or related field. Columbia University is committed to the hiring of qualified local residents.

Discover What's Possible at BetMGM Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We're a brand with technology at our hearts and the most driven and focused talent in the business. As a valued team member, we're committed to giving you the resources and support you need to thrive. Our benefits and perks include: * Medical, Dental, Vision, Life, and Disability Insurance * 401(k) with company match * Pre-tax spending accounts including health care FSA and commuter savings * Flexible paid time off * Professional development reimbursement and ongoing skills training opportunities * Employee resource groups * Swag, ticket giveaways, and more! At BetMGM, we recognize that every individual plays a meaningful role in our success. That's why we're committed to building a respectful, inclusive workplace. It's the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. About the Role The Director defines and drives the overall strategy and vision for the Risk, Fraud, Responsible Gambling,and Payments Operations teams who primarily work in a contact center environment handling both inbound live customer contacts as well asinternally-generatedworkflows. Through effective leadership, the Director fosters a culture of collaboration, teamwork, and innovation that continually elevate thecustomerexperience in alignment with his/her vision. This multi-national team triages responsible gaming concerns, resolves payment inquiries, reviews cases related to Know Your Customer (KYC), Source of Funds (SOF), Anti-Money Laundering (AML)and Responsible Gaming (RG) concerns, as well as other functions that protect both our Players and our company. Our Risk, Fraud and Payment Operations teams protect our customers by verifying identity, ensure deposits and withdrawals are safe, fast, efficient, and cost-effective while simultaneously securing player accounts and, in partnership with several stakeholders, make BetMGM a place to game responsibly. This role proactively works with individuals across the organization to influence process and policy decisions, advocate for the needs of their team, and drive customer centric interactions that exceed expectations. WhatYou'llDo (Key Responsibilities): * Craft and execute a comprehensive plan that ensures continuous, uninterrupted contact center operations for all our Risk, Fraud, and Payment teams * Directly manage exempt and non-exempt staff who oversee several hundred contact center agentslocatedacross the U.S. and internationally * Define a holistic Risk, Fraud,Responsible Gambling,and Payment Operations strategy with a view toward enterprise systems/structures, handling protocols, required tooling, and rules of engagement between/across organizational teams that aligns to your vision for the player experience for this group * Lead the Risk, Fraud, Responsible Gambling,and Payment Operations teams who provide a critical service to our Players and our Company. This includes manager-level direct reports as well as several hundred indirect reports in multiple international geographies. * Partner with key stakeholders including Customer Care, Workforce Management, QA, Training, Product, Compliance, Legal, and others to formulate strategic and tactical plans for the Risk and Payments Operations group * Define and manage to KPIs that assess operational and performance excellence for your teams * Create and manage processes and procedures around accesses on BetMGM platform and safeguard controls around the network * Partner with functions to assess riskregardingnew bonus campaigns and providing Risk knowledge and support to the Marketing Operations teams * Using defined KPIs and troves of Company and Player information, make data-driven decisions to lead your business and drive operational efficiency * Ensure compliance with various regulatory requirements, including internal & external reporting, accountriskand fraud reviews, responding to regulator and patron complaints before deadline, etc. * Build reporting, dashboards, and conduct data analyses as needed by the business * Manage Risk, Fraud,Responsible Gambling,and Payments Operations including KYC processes and procedures while also partnering with internal stakeholders to continuallyoptimizeprocesses related to deposits, cash outs, chargebacks, paymentdisputesand recovery of funds. * Take an active role in BetMGM strategic projects by ensuring Risk, Fraud,ResponsibleGambling,and Payment Operations requirements are contemplated * Manage the process of handling compliance issues byutilizingappropriate resourcesto investigate and resolve matters with minimal customer friction * Minimize potential business losses by challenging disputed transactions (e.g.liaising with the relevant Banks/Payment methods) and improving internal controls where needed * Guide your teams in best practices related to tracking, adapting to, intercepting, and acting upon suspicious and/or suspected fraudulent account activity * Provide Responsible Gaming reviews of customer accounts and ensure operational teams and the business are protected What You Bring to the Table (Qualifications) * Must be or become licensed through theappropriate Gamingjurisdictionsas a condition of hire and continued employment.Based on this role, you may also berequiredand beeligible to hold more advanced and comprehensive licenses. * 7+ years leading medium-to-large contact centers (e.g.300 seats or more) * 5+ years working in a highly regulated industry with a strong preference for experience in the gaming/gambling industry * 5+ years leading Risk, Fraud, and/or Payment Operations teams in a contact center or comparable production environment * Direct experienceleading teams across multiple geographies * Advanced experienceutilizingvarious tools and resources within Microsoft Office Suite * Experienceleading blended direct and outsourced teams to achieve results * Practical experience with various online marketing incentives * Knowledge and experience of AML, KYC, and SOF best practices * Leadership skills, proven experience of managing teams Who You Are (Essential Requirements) * Be a culture-builder,leveragingthe organization's passion for serving our players and Team Members across regulatedjurisdictions * Influencing skills are essential. BetMGM is not a command-and-control environment * An exceptional leader experienced in coaching and developing talent. Able to set a vision and motivate a team to reach a goal while creating a fun and productive culture * We continue to innovate and may not have all the systems andtoolsand people in place.A successful candidate will be comfortable with that level of ambiguity and thrive on the challenge of defining the tools we still need while driving the business forward as we build underlying capabilities. * We value transparency. There is no "me" culture. Communication and collaboration across the entire team will lead to greater individual and collective success Compensation The annual salary range for this position is $137,200.00 to $180,075.00. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.This position is also eligible for participation in a performance-based bonus plan. Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc. Gaming Compliance & Licensing Requirements As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification. In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives. About BetMGM BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms. BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants. If you need assistance or accommodation with your application due to a disability, you may contact us at . This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time. #LI-REMOTE #LI-FE1

At CookUnity, Talent is at the core of how we scale with intention. As part of our growing Talent Acquisition team, youll join a tight-knit, high-impact group that values ownership, excellence, and strong partnerships. We act as strategic advisors to the business, working to identify and attract exceptional talent that aligns with our values and drives our mission forward. Were a people-first, product-led company that moves fast and stays focused on making an impacttogether. This is a remote-friendly hybrid role with a preference for candidates based in Buenos Aires, where we have a vibrant HQ and frequent in-person collaboration. Were looking for a senior-level recruiter to join our team and lead searches across a variety of high-impact rolesincluding leadership and executive-level positions in the U.S. and Latin America. Youll partner closely with hiring managers primarily across Engineering, to deliver top-tier, values-aligned talent. This is not a sourcing-only role. Were looking for someone who can drive strategy, influence decisions, and deliver outstanding candidate and hiring manager experiences. Youll be joining at a key moment in our growth and help shape what great hiring looks like at CookUnity. * Own the end-to-end recruiting process for high-impact roles across the U.S. and Latin America, including executive-level searches. * Act as a trusted talent advisor to hiring managers and leadersbringing structured processes, market insights, and strategic input. * Build strong pipelines through proactive sourcing and outreach, using tools like LinkedIn Recruiter, Greenhouse, GEM, and innovative AI support. * Champion candidate experience and ensure a best-in-class interview process, from intake to close. * Lead interviewer calibration, debriefs, and structured decision-making to support inclusive and high-quality hires. * Drive employer branding effortshelping us stand out to top talent. * Lead offer management and negotiation with empathy, transparency, and speed. * Bring a data-driven mindset to track progress and optimize hiring performance. * 5+ years of in-house, full-cycle recruiting experience, ideally in product-led, high-growth environments. * Proven success technical recruiting. * Experience managing U.S. and Latin America-based hiring processes, with exposure to executive and senior-level recruiting. * Comfortable working directly with senior stakeholdersoffering both strategic counsel and operational support. * Skilled in sourcing, pipeline management, and ATS tools (we use Greenhouse). * Strong written and verbal communication skills in English. * Resourceful, organized, proactive, and a strong problem solver who thrives in fast-paced, dynamic environments. * Familiarity with talent marketing and employer branding tactics. • Exposure to executive recruiting and working closely with recruiting firms. Were a profitable, mission-driven company with over 70% YoY growth, passionate about transforming mealtime with chef-crafted, personalized meals. We value excellence, ownership, and relationshipsand were growing fast. Learn more about how we work: ___ If this resonates with you, wed love to connect! Get paid in USD, Crypto, Euro, ARS. Whatever your choice! We use Deel to make things easier for you! Work remotely: design the life that you want Enjoy 15 days of vacation each year from the start date 16 fully paid Argentinean holidays Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical Paid Family leave Compassionate Leave: 3-5 days each time the need arises Flexible benefits, your way: a prepaid card you can use on wellness, learning, food, and more. AI-forward workplace: enterprise access to ChatGPT and Claude to help you work smarter and grow faster. Personalized English coach About CookUnity CookUnity is the first Chef-Direct Subscription servicea chef-to-food lover marketplace connecting the country's most talented chefs with eaters (consumers). Were changing meal delivery by bringing small-batch, restaurant-quality meals to eaters across the country. Every week, a diverse collective of all-star chefs craft their signature, ready-to-eat dishes for an elevated at-home dining experience. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity has almost 1000 employees and delivers 50 million meals a year from the industrys best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. Equal opportunity employer CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability. recblid 3hdv8d03ml8u61hjk71zoln97x3m6w

Group Manager, Product (Remote) Overview: As a Group Product Manager at Weedmaps, you will play a pivotal leadership role responsible for the heart of our platform: the Core Marketplace. You will lead a dedicated team of product professionals in executing a roadmap that defines how millions of users interact with the cannabis economy. This is a high-impact position where you will oversee the strategic direction of our most critical surfaces including Search, Discovery, Product Recommendations, and overall Marketplace UX while masterfully managing the intersection of monetization and user experience. You are not just building features; you are balancing the needs of a multi-sided ecosystem to ensure our shoppers find exactly what they need while delivering sustainable business results. As a product leader, you will partner with other executives to translate a bold product vision into strategic technological decisions. You will drive accountability and metrics ownership, turning high-level strategy into tangible results. Your team will be responsible for making it easier for shoppers to learn about cannabis, engage with brands, find dispensaries, and complete their order flows seamlessly. Part of your mission is to foster a culture of innovation within your team, creating best-in-class solutions that deliver an amazing consumer experience and drive growth for Weedmaps and our business partners. A bit about you: You are passionate about marketplaces, advertising products, and the evolving mobile commerce landscape. You have a deep understanding of the user journeyfrom acquisition through discovery to checkoutand ideally, you have proven experience navigating the complexities of high-traffic, multi-sided platforms. You are an expert at discovering user pain points and working across a matrixed organization to simplify complex problems into elegant, scalable solutions. You have a track record of starting, growing, and refining product lines with a focus on both quick wins and long-term strategic health. You are also an experienced people manager who is deeply invested in mentoring and growing Product Managers. You are strategic, data-driven, and capable of leading through influence across analytics, design, marketing, and sales. You believe in the power of strong go-to-market partnerships and are committed to building a world-class marketplace that defines the cannabis space. Most importantly, you thrive in a fast-paced environment and enjoy the journey of building something transformative alongside world-class colleagues. The impact you'll make: • Own the Marketplace Roadmap: Lead the strategic vision and execution for the Core Marketplace pillar, specifically driving innovation in Search, Discovery, Product Recommendations, and overall Site UX., • Balance the Ecosystem: Masterfully manage the critical trade-offs between monetization (Ad Units) and consumer experience, ensuring revenue goals are met without compromising user retention or journey fluidity., • Scale the Team: Manage, mentor, and grow a team of Product Managers, establishing high standards for product specs, data rigor, and career development., • Drive Cross-Functional Alignment: Partner deeply with Engineering, Design, and Data Science leadership to ensure technical feasibility, design excellence, and algorithmic accuracy., • Translate Strategy to Revenue: Work closely with Sales and Marketing to define business cases and go-to-market strategies that turn marketplace capabilities into tangible business results., • Obsess Over the User & Industry: Maintain a deep understanding of the cannabis consumer and the competitive landscape to stay ahead of mobile commerce and e-commerce trends., • Data-Driven Decision Making: Utilize quantitative research, UI/UX studies, and marketplace analytics to identify growth opportunities and refine the "find-to-order" conversion funnel., • Rigorous Communication: Ensure all product initiatives have a clear "why" by overseeing the documentation of thorough PRDs, business rationales, and success metrics., • Build & Retain Talent: Lead the recruitment and onboarding of high-performing Product Managers; develop a talent pipeline that supports the future growth of the pillar., • Performance Excellence: Establish and leverage clear KPIs to measure team impact; provide consistent, actionable feedback and comprehensive performance reviews., • Cultivate a "Product First" Culture: Champion a culture of continuous learning and accountability; proactively identify and remove organizational roadblocks., • Technical & Tooling Mastery: Ensure all direct reports are highly proficient in our product stack including self-service analytics, feature rollout/experimentation, and agile project management., • Education: Bachelors Degree in a relevant field or equivalent professional experience., • Proven Leadership: 8+ years of product management experience with a focus on high-traffic marketplaces; including 2+ years of direct people management., • Marketplace Expertise: Deep experience in at least two of the following: E-commerce, AdTech/Monetization, or Search/Discovery platforms., • Technical Partnership: Demonstrated success working closely with Engineering and Data Science teams to build alignment on complex technical roadmaps., • The "Balanced" PM: A track record of successfully balancing monetization (Ad units) with high-quality consumer experiences (Discovery/UX)., • Cannabis Industry Interest: A natural curiosity for the Cannabis economy and its unique regulatory and UX challenges., • Consumer Empathy: Exceptional ability to translate customer pain points into elegant product solutions that drive both user delight and revenue. 2026 US Benefits for Full Time, Regular Employees: • Physical Health (Medical, Dental & Vision), • 100% employer-paid premium for employees, • Up to 80% coverage for dependents, • Company HSA contribution with the High Deductible Health Plan, • 401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution), • Basic Life, Voluntary Life and AD&D Insurance options, • Supplemental, voluntary benefits, • Student Loan Repayment/529 Education Savings with a monthly company contribution, • FSA (Medical, Dependent, Transit and Parking), • Voluntary Life and AD&D Insurance, • Critical Illness Insurance, • Accident Insurance, • Short- and Long-term Disability Insurance, • Pet Insurance, • Identity theft protection, • Legal access to a network of attorneys, • PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown) Life at Weedmaps means innovation and heart. Come join us if you care about the plant, the people who love it, and are ready to let your talent shine. We foster a bustling and collaborative culture that revolves around an environment that focuses on the benefits of weed, and the community that supports it. You too can have a hand in shaping the industrys future; ready to roll with us? See how weve grownour journey, leadership team, and whats next at ___ About Weedmaps: Founded in 2008, weve grown from a small startup to a global leader in the cannabis industry. Our dedication to transparency, education, and community has set us apart, and today, we proudly serve cannabis to consumers and businesses in the U.S. and worldwide. Freedom to choose. Freedom to access. Freedom to enjoy. Notice to prospective Weedmaps job applicants: Our team has been made aware of incidents involving LinkedIn, Telegram, and Facebook accounts impersonating Weedmaps recruiters. These individuals are attempting to use our company name to solicit payment from prospective candidates interested in applying for jobs at our company. Our team is actively working to combat these attempts, but in the meantime, please be mindful of the following: • Our recruiters will always communicate with candidates through an @___ email address., • Our recruiters will NEVER ask for or attempt to solicit payment from applicants in order to apply, interview, or work for Weedmaps., • If you are interested in a role at Weedmaps, please apply through our established channels. Weedmaps is an equal opportunity employer and makes employment decisions on the basis of merit. The Company prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion and religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. The Company also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit ___. Applicants are entitled to reasonable accommodations under the terms of the Americans with Disabilities Act and applicable state/local laws, unless the accommodation presents undue hardship. Please email us at peopleoperations at ___ if you would like to confidentially discuss a potential accommodation during the interview process. Salary $164953 - $194896 USD per year recblid xj8ynyfetb1o6eym25xye5qsiaoswf

Our Vision: Central Synagogue is one of the leading and largest Reform congregations in the country. Located in Midtown Manhattan, Centrals reach includes more than 3,600 member families, a livestream community numbering in the hundreds of thousands, and more than 800 students in our nursery and religious schools. Central has long played a significant role in the Reform movement and is known for its innovation and leadership in worship, leading to a greatly expanded audience over the last two decades. Central Synagogue works toward a world in which Judaism is core to the lives of Central members and Jews everywhere and is a profound and positive force for humanity. Central continually redefines what it means to be Jewish today, both within the Synagogue community and far beyond our Synagogues walls. Our diverse clergy and professional team partner with lay leadership to build deep and enduring relationships among Central members, creating a caring, dynamic, and joyful community. Central Synagogue is inclusive and welcoming. We encourage participation from all who seek a connection to Jewish life and want to be part of our sacred community, regardless of religious background, race, ethnicity, gender, ability, socioeconomic status, political affiliation, age, sexual orientation, or gender identity. Central is committed to being an open tent, a place that welcomes all people, including those who have been historically and institutionally marginalized or excluded from the Jewish community. The Synagogue is well-resourced, has more than 100 staff, and is governed by a 31-member Board of Trustees. To learn more, please visit: ___. Job Summary/Objective: Central Synagogue is seeking a highly organized, analytical, and strategic Development Operations Manager to support and strengthen all aspects of our fundraising efforts. This role sits at the center of the Development teams work, ensuring that our systems, data, and processes are optimized to drive effective fundraising across annual giving, major gifts, and special initiatives. The Development Operations Manager will oversee Salesforce and data systems, lead donor analysis and reporting, support campaign execution, and partner closely with department leadership to translate strategy into action. This role is ideal for someone who is both detail-oriented and forward-thinking, with a strong ability to connect data to decision-making. This individual must be comfortable in a fast-paced environment, able to work independently, and capable of working with a high level of attention to detail. They will regularly interface with members of our congregation. Outlined below is a more detailed list of key responsibilities. Given the nature of synagogue life, a great deal of flexibility and a can-do attitude are essential qualities as we work to address the needs of our large community. To be successful, the person in this role must always approach their work with the understanding that serving our donors well is a top priority. Why This Role Matters: This role is essential to the success of Central Synagogues fundraising efforts. By ensuring that our data, systems, and processes are strong, the Development Operations Manager will help empower our team to build relationships with the donors who sustain the programs and community that define our synagogue. Reports To: Chief Development Officer Department: Development Hours: Full-time; Exempt, not eligible for OT General hours are 9:00 am to 5:30 pm, Monday through Friday. Hybrid Schedule: One day remote on Monday and four days in the office This position will be expected to work during the High Holy Days (4-6 days) and during other special events and programs from time to time. Essential Duties/Key Responsibilities: Salesforce & Data Systems • Lead the design, implementation, and ongoing optimization of Development systems in Salesforce Oversee data hygiene to ensure records are accurate, up-to-date, and duplicate-free Establish and maintain data governance policies, documentation, and best practices Monitor Salesforce usage and ensure consistent data entry standards Manage integrations with fundraising tools and platforms Data Analysis, Reporting & Forecasting • Analyze, synthesize, and present fundraising data for leadership, trustees, and committees Develop dashboards and reports to track progress toward fundraising goals Monitor revenue, pledges, and pipeline activity; provide projections and identify risks and opportunities Evaluate campaign performance and recommend data-driven improvements Campaigns & Mass Solicitation • Manage segmentation and donor lists to ensure the right message reaches the right audience Execute logistics for mass solicitations, including the Yom Kippur Appeal and other campaigns Partner with the Development team on campaign planning, timelines, and strategy Monitor performance and help optimize campaigns mid-stream to improve results Donor Strategy & Moves Management • Support donor segmentation strategies across lifecycle stages (new, renewing, upgrading, lapsed) Maintain and enhance moves management tracking in Salesforce Build tools and dashboards to support the Development team in managing portfolios Identify opportunities for donor growth, retention, and re-engagement Prospect Research • Lead donor and prospect research using DonorAtlas to identify new major gift prospects Partner with the rest of the Development team to inform cultivation and solicitation strategies Maintain and track a pipeline of prospective donors Digital Fundraising • Serve as the point person for donation pages and Development-related web content Optimize the online giving experience, including donation forms and user flow Evaluate and implement new digital fundraising tools when appropriate Gift Processing & Acknowledgments • Oversee and support the Development Coordinators gift processing and acknowledgment work Ensure timely and accurate gift entry and donor recognition Interface with the Finance Department to ensure pledges are billed appropriately and efficiently Donor Recognition • Manage donor recognition efforts, including listings, plaques, and acknowledgment materials Ensure accuracy and alignment with donor preferences Cross-Department Collaboration & Administration • Partner with the Communications, Finance, and Program teams to align fundraising efforts Communicate with external vendors, including printers and mailing houses Support Development events, including guest tracking and follow-up recblid o7s5l9h389fto7brqnpnszdmq4jhb7

About Nabis Nabis is the #1 licensed cannabis wholesale platform in the world, supplying $1B+ worth of cannabis products annually from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.Through modern, scalable infrastructure, our mission is to empower the world to discover cannabis by providing choice, access, and innovation. Were at the forefront of this movement, building an innovative, technology-first platform to scale the entire cannabis industry. Backed by Y Combinator and investors, including DoorDash Co-Founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, Nabis is rapidly expanding across the U.S. with the goal of becoming the largest and most influential cannabis distribution network globally. About the Role We are looking for a Customer Success Manager to join our growing CX team in a fully remote capacity. In this role, you will own the post-onboarding journey for a dedicated portfolio of Nabis brand and retail partners picking up once partners are live on the platform and ensuring they are continuously unlocking value from our technology and logistics network. This is a strategic, partner-facing role at the intersection of relationship management, operations, and platform expertise. You will serve as the trusted long-term point of contact for your accounts monitoring health signals, leading business reviews, driving product adoption, coordinating cross-functional resolutions, and identifying opportunities to expand the partnership. Your success is measured not by tickets closed, but by the long-term growth and retention of the partners you own. The ideal candidate brings a proven track record in customer success, account management, or B2B relationship management within a SaaS, logistics, distribution, or marketplace environment. You think proactively, communicate with clarity and confidence, and take genuine ownership of partner outcomes. Responsibillities Partner Adoption & Success Planning • Develop and execute tailored success plans for each account, mapping Nabis platform capabilities to the partners specific business goals, • Drive product adoption post-onboarding by proactively introducing relevant platform features, identifying underutilized tools, and removing barriers to engagement, • Serve as the primary long-term point of contact for partners following handoff from the Partnerships team, ensuring continuity and a strong ongoing experience, • Manage a dedicated portfolio of brand and retail accounts with a focus on long-term retention, satisfaction, and partnership growth, • Conduct regular business reviews (QBRs) and check-ins to assess partner health, surface opportunities, and reinforce the value of the Nabis platform, • Monitor account health signals engagement trends, order patterns, platform usage and take proactive action to address risk before it becomes churn, • Build trusted relationships across multiple stakeholders within each partner account, from day-to-day operators to decision-makers, • Develop deep fluency in Nabis platform, order management workflows, and logistics operations to serve as a credible resource and advocate for partners, • Troubleshoot and triage platform-related issues reported by partners, escalating to technical or operations teams with full context and documented impact, • Support partners with order-related inquiries, fulfillment exceptions, billing questions, and account-level changes in close coordination with internal teams, • Act as the internal advocate for your accounts translating partner feedback into actionable insights for Product, Operations, and Sales, • Liaise with Operations, Finance, Compliance, and Sales teams to resolve partner-facing issues that require multi-department input, • Contribute to the development of playbooks, onboarding materials, and knowledge base content that scale the CSM function, • Surface recurring friction points and systemic issues to CX leadership with documented context and recommended solutions, • Meet or exceed individual KPI targets including retention rate, platform adoption, CSAT, NPS, and QBR completion, • Actively participate in coaching sessions, team calibrations, and CS community of practice to continuously sharpen your craft, • Demonstrate consistent reliability in schedule adherence, communication standards, and CRM hygiene Required • 3+ years of experience in customer success, account management, or B2B relationship management within a SaaS, logistics, distribution, or marketplace environment, • Demonstrated ability to own a portfolio of accounts and drive measurable outcomes in retention, adoption, and partner satisfaction, • Strong written and verbal communication skills in English, with the ability to lead business reviews, deliver platform guidance, and navigate difficult conversations with confidence and empathy, • Proficiency with CRM and customer success platforms (Salesforce, HubSpot, Gainsight, Zendesk, or similar); comfortable learning new tools quickly, • Solid understanding of order management, fulfillment workflows, and basic billing and invoicing processes, • Data fluency comfortable interpreting account health metrics, usage data, and KPI dashboards to inform decisions and prioritize actions, • Ability to work independently in a fully remote environment with reliable internet connectivity, strong organizational skills, and the ability to manage a high-volume portfolio without loss of quality, • Experience supporting B2B accounts in wholesale, distribution, supply chain, or regulated industries, • Familiarity with compliance-adjacent workflows such as license verification or regulatory documentation, • Background in SaaS platform support, including troubleshooting user-reported issues and coordinating with technical teams, • Experience working within a tiered support or structured escalation framework, • Familiarity with customer success methodologies (e.g., QBR frameworks, health scoring, success planning), • Competitive compensation $75,000 - $80,000 commensurate with experience and market, • Fully remote work environment with a structured, collaborative team culture, • Exposure to a high-growth, technology-first distribution platform operating at scale, • Clear performance expectations with coaching, development support, and a defined growth path within CX, • The opportunity to help build and shape the Customer Success function at Nabis from the ground up Nabis is an Equal Opportunity Employer Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect. Salary $75000 - $80000 USD per year recblid 2s4fjevsi2mztfrwj4hzfvanojmmo0

Strengthening and empowering all of the communities we serve. MV Digital Group is looking for individuals to join and shape our fast-growing organization. Do you thrive when working with a team to move fast, executing on new ideas that lead to winning outcomes? Are you motivated by playing a key role within a growing organization? If this sounds like you, join our team as a Sr. Account Manager and work with top accounts, cultivating client relationships, developing innovative strategies, and implementing digital advertising campaign plans. This a remote-based position, working primarily from your home office, with a preference for candidates to be based in NY, NJ, Chicago, IL or the metro Washington, DC and surrounding areas. Compensation for this position is comprised of a base salary plus incentive compensation. This base salary range is $70,000 - $90,000 per year. Additional incentives bring total potential compensation to $84,000 - $108,000 per year. What you'll be doing: • Build strategic digital campaigns that are innovative, sophisticated, measurable, and actionable, • Collaborate with colleagues in proposal development and client plan development and execution, • Deliver innovative, creative work to clients by developing strategies to:, • move our targets and advance our client outcomes and goals, • use current tactics in audience segmentation, • incorporate data analysis to drive online advertising strategies, • drive audience engagement across social media, online, digital, video, email, web, and mobile platforms, • Deliver exceptional digital performance for our clients by expertly managing complex campaigns, • Develop and manage relationships with client accounts, understanding clients' advertising priorities and strategies and ensuring that advertising clients have comprehensive support and service after the close of the sale, • Develop presentations and reports for client meetings and lead client-facing meetings and presentations Our ideal candidate will have the following: • Bachelor's degree or equivalent work experience, • Minimum 5 years of relevant digital outreach and marketing agency experience, • Proficiency in developing and managing integrated digital marketing campaigns using research, segmentation and modeling for a variety of clients, including management of media plans and day-to-day relationships with clients and vendors, • Fluency with key advertising platforms including, but not limited to, Facebook, Instagram, Google Ads, YouTube, Twitter, and LinkedIn and comfort navigating CRMs with a passion for testing new features and technologies, • Experience translating highly technical information into presentable and digestible formats that educate and enlighten non-technical internal and external stakeholders, • Development of short- and long-term digital advertising campaigns, execution and leverage of data and and analytics to optimize and improve results, • Demonstrated project management experience, working on multichannel digital advertising campaigns with special attention to understanding campaign performance, and reporting results to align with goals, • Ability to manage multiple projects and work under tight deadlines with outstanding organizational skills and a drive for results, • Assertive, goal-oriented, hardworking and self-motivated, • Ability to proactively troubleshoot and find creative solutions, • Self-starter with a passion for digital advertising and client service, • Strong team player with experience collaborating across departments and levels, • Experience using project management software like Asana or Basecamp to drive project schedules and outcomes, • Experience with Salesforce.com preferred recblid qatvio25q6h0tgev1ypoe50xfc0cbi

PORTFOLIO MANAGER III- ENTERTAINMENT & SPORTS BANKING WHAT IS THE OPPORTUNITY?The Portfolio Manager is part of the credit management team focused on the long-term risk-adjusted returns for the bank within the assigned business segment and/or geographic area(s). This individual manages a sub-set of existing credits and is a key partner in the origination of new credits. Primary responsibilities include: Provide comprehensive credit recommendations and presentations to key risk partners related to prospect(s) and existing clients of the bank (including moderate to complex new credit structures, modifications, and extensions) based on a comprehensive review of the borrower(s) and guarantor(s)' financials (which may include current and historical financial statements, tax returns, projections and/or cash flow proformas.) This individual is expected to present credit recommendations within the bank's risk appetite and framework and follow the bank's policies, processes and procedures. This individual is expected to be responsive to their clients' credit needs with an elevated level of client service and credit acumen to address their needs appropriately and timely. This individual is responsible for the ongoing oversight and management of its portfolio (including timely risk rating assessments, reporting covenants, covenant compliance, and the preparation of quarterly and annual reports.) WHAT WILL YOU DO? • Teamwork:?Mentors junior colleagues, fosters a culture of continuous improvement and professional growth., • Portfolio Management: Owns and manages an assigned credit portfolio, ensuring alignment with organizational goals and risk management practices, including underwriting all types of credit exposures, managing credit risk, and responding to prospective client inquiries., • Credit Analysis: Analyzes credit data and perform underwriting to assess creditworthiness and recommend appropriate structures to the Sales team and client. Prepare underwriting memorandums and approval documents for presentation to Credit Risk., • Performance Monitoring:?Performs portfolio management activities to monitor and analyze portfolio performance, including periodic reviews and covenant tracking., • Data Analysis: Analyzes credit data to support underwriting and creditworthiness assessments including developing and presenting individual credit recommendations., • Risk Management: Practices effective risk management, maintaining high standards of credit quality and origination in alignment with Banks credit risk appetite, and compliance with institutional and regulatory requirements., • Collaboration: Partners with Relationship Manager(s) to successfully manage credit account relationships. Work closely with cross-functional teams to ensure cohesive and effective credit operations to achieve the Banks strategic initiatives. Participate in ad-hoc projects to support the organizations priorities., • Client Service: Provides exceptional client service by maintaining professionalism and effectively interacting with clients to understand their needs and provide tailored credit solutions. Participate in joint sales pitches with Relationship Manager(s). WHAT DO YOU NEED TO SUCCEED?Required Qualifications* • Bachelor's Degree or equivalent in Finance, Business or related field, • Minimum 6 years of progressively increasing credit underwriting and portfolio management experience in relevant industry/industries Additional Qualifications, • Advanced experience in credit management and lending operations, with a strong understanding of risk management principles, • Desire to build leadership and coaching skills, with the ability to train and develop talent, • Strong communication and collaboration skills, with the ability to work effectively with senior leadership and cross-functional teams, • Advanced analytical skills, with the ability to interpret complex data and make informed decisions, • Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date, • Generous 401(k) company matching contribution, • Career Development through Tuition Reimbursement and other internal upskilling and training resources, • Valued Time Away benefits including vacation, sick and volunteer time, • Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs, • Career Mobility support from a dedicated recruitment team It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

Our client is a fast-growing, PE-backed early education company that has expanded to 5 schools in just two years, with plans to double that in the next 12 months. Their mission is to deliver joyful, high-quality learning experiences to children aged 6 weeks to 6 years. This founder-led, mission-driven startup is scaling rapidly through acquisition and is now hiring its first in-house Marketing Manager to replace their agency. This full-stack role will own everything from paid media and SEO to creative direction and reporting across multiple school locations. You will partner directly with the founding team to: • Drive enrollment through local campaign execution, • Build and unify the companys brand identity, • Base Salary: $90,000$110,000, depending on experience, • Health, dental, and vision insurance, • 401K, • Generous PTO policy, • Beautiful office near Grand Central Station in Manhattan, • 25+ years of experience in digital marketing with a focus on performance-based media (Meta, Google), • Proven ability to manage multi-site campaigns (e.g., franchise, healthcare, education, or service orgs), • Experience with SEO fundamentals and improving local web visibility, • Ability to guide creative direction (assets will be produced externally), • Highly proactive self-starter who thrives in ambiguity and startup environments, • Strong analytical mindset; uses data to drive iteration and strategy, • Strong written and verbal communication skills, • Experience in early childhood education, multi-site healthcare, or pet care, • Exposure to businesses growing through acquisition, • Background working with founders or executive teams in lean orgs, • Needs high oversight, • Discomfort with fast-paced, ambiguous environments, • Resistance to in-office schedule or startup-style flexibility, • Doesnt take ownership of results or projects, • Own the full marketing function, replacing external agency resources, • Strategize, launch, and manage paid digital campaigns (Meta, Google) for each location, • Develop and manage monthly marketing reports (performance, trends, recommendations), • Approve and direct creative asset production in partnership with offshore and freelance designers, • Build seasonal campaign calendars tied to enrollment goals (e.g., Back to School, Holidays, Summer), • Shape brand identity and messaging to connect with parents and local communities, • Oversee SEO efforts, optimize web presence and local listings, • Identify and test new offline and local marketing tactics (events, open houses), • Lay groundwork for future team buildout as company scales Lets talk.

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