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Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k match / PTO / Equipment provided - As a Member Service Concierge at Valenz Health, you will: Provide exceptional customer service to members via phone and email; Respond promptly to inquiries and requests; M

Customer Service / Fully Remote] - Anywhere in U.Competitive compensation / 100% employer paid medical & dental / PTO / 401K / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, an

Customer Support / Remote] - Anywhere in U.Up to $24 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Copart, you will: Manage incoming calls and emails from customers, responding promptly and professionally; Provide accurate and timely information to customers r

Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k match / PTO - As a Collections Specialist, you will: Service a portfolio of small and medium sized business (SMB) customer accounts using a variety of contact methods to collect, including phone calls, text

Collections / Customer Service / Remote] - Anywhere in U.Up to $21 per hour / Medical, dental & vision / 401k / PTO - As an Accounts Receivable Rep at Lithia & Driveway, you will: Monitor customer accounts daily to identify aged receivables and contact customers for payment; Keep detailed records an

Billing / Remote] - Anywhere in U.Competitive pay - As a Collections and Payments Specialist at Nira Medical, you will: Interact with third party payors and patients for the purpose of collecting past due health insurance claims; Achieve daily accomplishments that produce progress towards monthly, q

Customer Service / Remote] - Anywhere in U.K per year / Medical, dental & vision / 401k match / PTO / Employee discount - As a Customer Care Associate at Levi Strauss, you will: Resolve customer inquiries and complaints in a timely and professional manner; Provide exceptional customer service throug

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at OneTouch Direct, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide accurate information and solutions to customer issues; Maint

Customer Support / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and bi

Customer Service / Remote] - Anywhere in U.K per year / Medical, dental & vision / 401K / PTO - As a Customer Support Specialist at Second Nature, you will: Respond to customer service emails, calls and chats with a customer centric attitude; Resolve issues with urgency, notifying the customer if it

Call Center / Fully Remote] - Anywhere in U.Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation

Customer Service / Remote] - Anywhere in U.Up to $42K per year + bonuses / Medical, dental & vision / 401k / PTO - As a Member Service Coordinator, you will: Conduct member outreach (telephonic, text and email) to schedule and confirm appointments; Effectively leverage practice management systems, E

Customer Service / Remote] - Anywhere in U. K+ per year / Medical, dental & vision / 401k / PTO / Internet stipend - As a Customer Experience Specialist at Atticus, you will: Communicate with customers via phone, email, and chat to provide exceptional customer service; Resolve customer inquiries and

Accounting Assistant / Collections / Remote] - Anywhere in U.Competitive pay + bonuses / Medical, dental & vision / 401k match / PTO - As a Billing A/R Specialist at Red River Software, you will: Set up new contracts within our ERP system and Third-Party online billing software; Prepare customer Saa

Customer Service / Remote] - Anywhere in U.Flexible hours / Competitive pay / Medical, dental & vision / 401k match / PTO / Equipment provided - As an E-Commerce Customer Experience Specialist at Shoe Sensation, you will: Manage and respond to customer inquiries and concerns via email, phone, and li

Accounting Assistant / Remote] - Anywhere in U.K+ per year / Medical, dental & vision / 401k match / PTO - As an Accounts Payable Specialist at The Voleon Group, you will: Manage and process invoices accurately and efficiently; Maintain vendor records and resolve any discrepancies; Communicate with

Collections / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k match / PTO - As an Accounts Receivable Associate at IMS Legal Strategies, you will: Maintain regular contact with clients to foster professional, courteous relationships and ensure timely payment; Investigate an

Customer Service / Remote] - Anywhere in U.K+ per year / Medical, dental, and vision / WFH budget / Monthly cell phone & internet budget / PTO - As a Customer Experience Associate at Benepass, you will: Provide exceptional customer service to clients through various communication channels such as ph

Bookkeeper/ Remote] - Anywhere in U. Up to $56K per year / Medical, dental & vision / Retirement benefits / PTO / Tech stipend - As an Accounting Associate at Small Batch Standard, you will: Work alongside the Brewery Accountants on your team to process all inbound invoices, receipts, credit memos,

Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k match / PTO / Paid training - As a Starlink Customer Dispatch Specialist at DSI Systems Inc.Handle inbound dispatch calls; Resolve issues and escalate as needed; Create and assign work orders to technician o

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / Retirement benefits / PTO - As a Customer Experience Specialist you'll: Provide exceptional phone, text, and email support to consumers and health care providers in an effective manner via provided tools; Help guide c

Billing / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k - As a Collections Rep at Owens & Minor, you will: Monitor and manage assigned customer accounts to ensure timely payment of invoices; Make outbound calls to customers to collect on past due balances; Review and anal

K per year / Medical, dental & vision / 401k / PTO / Remote worker stipend - As a Customer Advocate at Sana, you will: Provide accurate and easy-to-understand guidance in the complex world of health insurance and employer benefits across multiple channels (phone, text, chat, and email); Assist membe

Customer Service / Remote] - Anywhere in U.Up to $70K per year / Medical, dental & vision / PTO - As a Customer Experience Specialist at Topicals, you will: Provide exceptional customer service through various channels such as phone, email, and chat; Handle customer inquiries and complaints with emp

Administrative Assistant / Fully Remote] - Anywhere in U.Competitive pay / Medical, dental and vision / 401k / PTO - As a Data Entry Assistant you'll: Perform accurate and timely data entry tasks, transferring project-related data into designated databases; Collaborate closely with the project team

Call Center / Remote] - Anywhere in U.Up to $24 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Equip, you will: Answer inquiry calls, emails, web forms, etc.Respond to inquiries quickly and efficiently while routing inquiries to appropriate departments; Collect patie

Customer Service / Remote] - Anywhere in U.Up to $50K per year / Medical, dental & vision / 401k / PTO - As a Call Center Agent you will: Answer incoming calls and respond to customer inquiries in a professional and efficient manner; Provide accurate information and troubleshoot issues to ensure cus

Customer Support / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at GRT Financial, you will: Handle inbound/outbound calls and emails from clients regarding their accounts; Provide excellent customer service by addressing and resolving cu

Customer Service / Remote] - Anywhere in U.Up to $55K per year / Medical, dental & vision / 401k / PTO - As a Customer Care Rep at Arketa, you will: Provide excellent customer service to our clients by responding to chat and email in a timely and professional manner; Maintain a high level of product

Customer Service / Remote] - Anywhere in U.Up to $25 per hour / Flexible schedule / Medical, dental, and vision / 401k match / PTO - As a Call Center Rep at Stout, you will: Handle inbound and outbound calls with professionalism and excellent customer service skills; Accurately enter and maintain cu

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Broker Engagement professional to join #TeamMVP. This is the opportunity for you if you have a passion for building and maintaining strong relationships. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. Qualifications you'll bring: • Bachelor's degree in business administration, finance, or a related field., • Valid driver's license a must, • Proven experience in broker administration or a similar role., • Strong analytical skills with the ability to interpret data and provide actionable insights., • Excellent communication and interpersonal skills to effectively collaborate with brokers and internal stakeholders., • Detail-oriented with strong organizational skills to manage multiple tasks and prioritize effectively., • Proficient in using Microsoft Office Suite, particularly Excel, for data analysis and reporting., • Knowledge of the insurance industry and broker management systems is a plus., • Curiosity to foster innovation and pave the way for growth, • Humility to play as a team, • Commitment to being the difference for our customers in every interaction Your key responsibilities: • Assist in managing and maintaining relationships with brokers, ensuring effective communication and timely resolution of any issues., • Onboarding new brokers, including gathering necessary documentation and coordinating with internal stakeholders., • Collaborate with cross-functional teams to ensure seamless integration of broker administration processes with other business functions., • Stay updated on industry trends and best practices related to broker engagement and share knowledge with the team., • Other duties as assigned by leadership., • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Remote Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

Job Description Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity. Summary of Responsibility: A Field Service Technician is a key member of the Customer Support Department and is primarily responsible for the installation, preventive maintenance, solving and repair of Computer Numerically Controlled (CNC) Lathe, Milling and Multi-Functional Machining Centers. We are seeking customer focused professionals who have a positive attitude, a high interest in learning and great Customer service skills. This opportunity is an above average platform for technical advancement and compensation growth. What You Will Contribute: The CNC Field Service Technician must have or be willing to learn through training on the job and classroom an understanding of mechanical drawings, electrical/pneumatic/hydraulic schematics, PLC ladder diagrams and testing equipment required to effectively diagnose and resolve issues with electrical/mechanical components, as well as electro-mechanical and machine control systems. • Daily travel from home to Customer facilities with occasional overnight hotel stays required when servicing remote Customer locations within the designated coverage territory or when participating in remote training programs., • Demonstrating a willingness to help others and be a team member, • Install, commission, calibrate, maintain, tackle, diagnose, and repair CNC equipment and accessory CNC equipment at customer facilities. Service calls also include operator training, networking between systems, software applications, preventive maintenance, major assembly replacements and alignments, overhauls/refurbishments, upgrades/retrofits, and un-installation services., • Provide a direct communication link between the Customer and the Service Group of the Robert E. Morris Company., • Provide voice of Customer feedback., • Through service and Customer relationships, build brand dedication., • Conduct travel and work in a safe manner, constantly learning new technology and soft skills., • Apply machine tool manuals, technical documents, as well as internal and external authorities to optimally diagnose and resolve CNC equipment issues., • Proficient verbal and written communication and Customer relation skills., • Able to interact and effectively communicate in person and over the phone with customer and co-workers., • Present a professional image., • Must be adaptable to changes and able to deal with change, delays, or general work-related issues., • Basic digital literacy and shown understanding of MS Word, Excel, and Outlook., • Must have, and/or be willing/capable of being trained to develop, electro-mechanical skills (motors, drives, transformers etc.)., • Knowledge of machine tool manufacture, installation, operation, maintenance & repair and/or a broad shop background – is a plus., • Basic mechanical and logical solving skills are a must., • Rational decision making and problem-solving skills. Work Environment • Exposure to manufacturing/machining environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated or manual machinery. General office and training environment experienced at the Robert E. Morris Company. Other Functions: What’s in it for You: • We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:Competitive starting salary, • Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance, • 3+ Weeks’ Vacation to Start, • 10 Company Paid Holidays, • 401(k) retirement plan with company contributionTuition reimbursement, • Employee appreciation events and perksEmployee Assistance Program Mental and Physical Requirements: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Must be highly mobile, able to access all areas of the premises., • Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects., • Ability to sit for prolonged period of times., • Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees., • Ability to frequently use hands and arms., • Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Requisition #: 1223B - Newburgh, NY

Job Description Brightcore Energy provides end-to-end energy efficiency and clean energy measures to commercial, industrial, and institutional clients. We have the intellectual and financial capital to develop, implement, fund, and maintain clean energy solutions. Our diverse solutions range from lighting and other energy efficiencies to renewable energy solutions such as solar, battery storage and geothermal. Brightcore Energy provides our clients with immediate cost savings and revenue potential without the need for any capital investment. We are about Building Energy Performance. Summary/Primary Role: This role will be responsible for overseeing daily drilling activities, ensuring safety, quality, and efficiency on site. This involves managing a team of field personnel and monitoring drilling progress to ensure operations align with project goals and timelines. The supervisor will be tasked with ensuring adherence to environmental, health, and safety regulations, conducting site inspections, troubleshooting operational issues, and providing guidance to drilling crews. Additionally, the Director of Regional Operations will maintain communication with senior management to report on performance, issues, and improvements while implementing best practices for geothermal drilling. Principal Duties & Responsibilities: (Management may amend or assign duties and responsibilities to this job at any time) • Supervise multiple geothermal drilling sites within their assigned area., • Ensure drilling operations adhere to project plans, timelines, and budgets., • Oversee rig crews and ensure proper resource allocation., • Enforce health, safety, and environmental (HSE) regulations., • Conduct regular safety audits and risk assessments., • Ensure compliance with local, state, and federal drilling regulations., • Lead and manage drilling crews, ensuring proper training and performance., • Coordinate with site managers, drillers, and support staff., • Resolve personnel issues and maintain crew morale., • Ensure proper maintenance and availability of drilling rigs, tools, and materials., • Oversee procurement and mobilization of equipment to different drilling sites., • Monitor inventory levels and coordinate supply chain logistics., • Troubleshoot drilling challenges, such as lost circulation, equipment failures, or geological difficulties., • Work closely with engineers and geologists to optimize drilling techniques., • Implement process improvements to enhance drilling efficiency and productivity., • Manage drilling budgets for the assigned area, controlling costs and reducing waste., • Generate reports on drilling progress, safety incidents, and equipment usage., • Provide updates to upper management and stakeholders., • Liaise with government agencies, environmental groups, and contractors., • Ensure permits and licenses are in place for drilling operations., • Work with landowners and community representatives to address concerns., • Bachelor's degree in business administration, Operations Management, or related field preferred., • 7+ years of experience overseeing a drilling operation within geothermal, or the oil and gas fields required., • Oversight, preferably in a regional or multi-site environment required., • Strong leadership skills with the ability to inspire and motivate teams to achieve goals and objectives., • Excellent communication and interpersonal skills, with the ability to effectively interact with internal and external stakeholders at all levels., • Solid understanding of operational principles, processes, and best practices., • Demonstrated ability to manage multiple projects and priorities in a fast-paced environment., • Proficiency in Microsoft Office Suite and other relevant software applications., • Willingness to travel within the region as needed., • Certified Safety Professional (preferred). This position does have supervisory responsibility. Expected Hours of Work: An Employee is expected to work a minimum of forty (40) hours per week. Non-exempt employees are eligible for overtime pay in accordance with applicable wage and hour laws, while exempt employees may be required to work additional hours as necessary to fulfill their job responsibilities. Overtime requirements will be determined based on the operational needs of the organization. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining an employee's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, years of relevant experience, education, credentials, and internal equity). Brightcore also offers a comprehensive set of benefits to complement the base salary. The base salary hiring range for this position is $175,000.00-$195,000.00 per year with an annual discretionary bonus. Travel Requirements: • Travel required 100% in the greater Northeast Region of the United States - CT, MA, NY, ME, VT, NH, NJ, • Must be willing to be away from home Monday through Friday & scheduled Saturdays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • This is a safety sensitive position. Drug & Alcohol-Free Workplace: Brightcore Energy is committed to a safe workplace free of drugs and alcohol. All Brightcore Energy positions require a pre-employment background check that includes prior employment verifications, a criminal history check, and a pre-employment drug screen. In accordance with DOT regulations (49 CFR § 40.25), Brightcore Energy is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Brightcore Energy to obtain these records, the individual will not be permitted to perform safety-sensitive functions. Office/Remote Work Guidelines: Recognizing the success of remote work, Brightcore operates in a hybrid model. Eligible employees will have the option to work remotely for two (2) days per week at their discretion, with final approval by their direct supervisor. This policy is subject to change at Brightcore's discretion. Brightcore Health Benefits Overview: Brightcore offers a full slate of medical, dental, and vision benefits including options to enroll in a Flexible Spending Account (FSA). 401k Plan: Brightcore currently offers both traditional and Roth 401k plans with a dollar-for-dollar match of up to 3% of contributions and $0.50 on the next 2% for a total potential match of 4% annually. Other Benefits & Perks: • Unlimited PTO, • Commuter Benefits, • Financial Wellness Benefits, • Benefit Concierge Program through Health Advocate, • EAP - Employee Assistance Program, • Disability, Life, & AD&D Benefits Brightcore Energy is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, sexual or reproductive health decisions, caregiver status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Brightcore Energy is committed to providing equal employment opportunities to all aspects of employment, including job assignment and compensation. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company. This job description provides a general overview of the expectations and basic duties of the job and is not a comprehensive list of all duties and responsibilities. Brightcore Energy will assign additional duties and tasks that it deems necessary to meet the requirements of the position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Optum NY/NJ was formed in 2022 by bringing together Riverside Medical Group, CareMount Medical and ProHealth Care. As a Patient Centered Medical Home, Optum NY/NJ can provide patient-focused medical care to the entire family. Dedicated medical assistant(s).

Telemetry nurses care for patients by using medical equipment to monitor blood pressure, heart rate, blood oxygen level, breathing rate, and other vital signs.

As a Patient Centered Medical Home, Optum NY/NJ can provide patient-focused medical care to the entire family. Optum NY/NJ was formed in 2022 by bringing together Riverside Medical Group, CareMount Medical and ProHealth Care. Unrestricted medical licensure in the state of New York (or has New York l

The ideal candidate will be detail-oriented, and experienced in providing administrative and registration support in a fast-paced medical environment. Experience in a medical office or patient care setting. Familiarity with medical practice systems and technology.

Luke's in Newburgh and Garnet Medical Center in Middletown. Maintain appropriate medical records and results. Comprehensive benefits plan inclusive of medical, dental, vision, STD/LTD, CME and malpractice coverage.

We have many positions available across the country, so let's discuss what would be a good fit for you! Benefits: Medical, Dental, and Vision Short-Term Disability Long-Term Disability Life Insurance 401(k) Certification & License Reimbursement Refer-a-friend Bonus Program Direct Deposit - Weekly 24

Optum NY/NJ was formed in 2022 by bringing together Riverside Medical Group, CareMount Medical and ProHealth Care. As a Patient Centered Medical Home, Optum NY/NJ can provide patient-focused medical care to the entire family. Full complement of Advanced Practice Clinicians, Medical Assistants and Ad

Coast Medical Service is seeking a travel nurse RN Telemetry for a travel nursing job in Poughkeepsie, New York. Job Description & Requirements Specialty: Telemetry Discipline: RN Start Date: 12/01/2025 Duration: 13 weeks 36 hours per week Shift: 12 hours, nights Employment Type: Travel Coast Medica

Benefits Weekly pay Guaranteed Hours Continuing Education 401k retirement plan Referral bonus Employee assistance programs Company provided housing options Medical benefits Dental benefits Vision benefits Life insurance.

We Offer: Immediate Openings Weekly Pay through Direct Deposits Flexible Schedules Day and Night Shifts Available Competitive Compensation Guaranteed Hours (based on employer) Travel Assistance Dedicated/Responsive Recruiters Day One Medical, Dental, Vision and Life Insurance Generous Housing Stipen

We staff all five major divisions of acute care—nursing, lab, radiology, cardiopulmonary and rehab therapy, offering: - Competitive, custom pay packages - One point of contact for both travelers and facilities (per division) - A reliable recruiter who's got your back throughout your entire assignm

LanceSoft is seeking a travel Medical Technologist for a travel job in Carmel, New York. Medical Technologist Generalist. Medical Technologist Generalist.

Coast Medical Services Job ID #34356122. Coast Medical Service is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Poughkeepsie, New York. Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experie

Job Description & Requirements Specialty: Medical Technologist Discipline: Allied Health Professional Start Date: 11/17/2025 Duration: 13 weeks 40 hours per week Shift: 8 hours, evenings Employment Type: Travel Required: NYS Licensure as a Clinical Laboratory Scientist 3 yrs experience as a Medical

Assesses patient’s psychosocial health status Elicits perception of medical/nursing care and the expectation of care; Determines coping mechanism, knowledge level, and ability to comprehend; Identifies cultural/ethnic requirements to reduce anxiety and ensure patient satisfaction; Communicates and