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Saab, Inc. is seeking a Senior Depot Specialist to join our team supporting defense products and systems deployed worldwide. The Senior Depot Specialist will provide responsive support for hardware and information needs to customers and Saab colleagues, maintain inventory and related records, coordinate vendor repairs for parts and equipment, communicate with internal and external stakeholders regarding support status and repairs, and collaborate with the team to ensure seamless, professional support to our customers. The ideal candidate will be highly motivated and possess significant experience supporting defense systems. This hands-on role requires extensive travel, sometimes on short notice, with assignments lasting longer than two months. Candidates must be able to work effectively in demanding operational environments, both independently and as part of a team. This position offers the opportunity to work with advanced defense technologies and contribute directly to mission success. Responsibilities include, but are not limited to: * Work at remote depot facilities approximately 75% of the time. * Receive, process, ship, and control inventory of Saab-owned and Government or Customer-owned parts and equipment. * Communicate with repair vendors to support timely repair and return of equipment. * Replenish inventory through Saab purchasing systems. * Maintain accurate records related to inventory, parts processing, financial transactions, and repair status. * Conduct physical inventories and cycle counts. * Investigate and resolve inventory discrepancies. * Ensure inventory accuracy and accountability. * Establish and manage depot operations at new locations. Compensation Range: $34.62 - $43.27 per hour #CJ The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training. Required Qualifications: * High school diploma required; BA/BS in a technical discipline preferred. * Must hold an active U.S. DoD Secret security clearance or higher. * Must be a U.S. citizen and meet eligibility requirements for access to classified information. * Applicants selected may be subject to a government security investigation. * Strong military, federal, or defense contractor experience in logistics, property accountability, depot operations, and maintenance support required. The most relevant military specialties include: * Army: 92A (Automated Logistical Specialist), 92Y (Unit Supply Specialist), 91X (Maintenance Supervisor). * Marine Corps: 3043 (Supply Administration and Operations), 3051 (Warehouse Clerk), 0411 (Maintenance Management Specialist). * Navy: LS (Logistics Specialist), Supply Corps Officer. * Air Force: 2S0X1 (Supply Management), 2R0X1 (Maintenance Management Analyst), 2A6X2 (Aerospace Ground Equipment). * Experience within a military S4, N4, A4, or J4 shop. Highly aligned federal civilian backgrounds include: * GS-0346 Logistics Management Specialist. * Contractor experience in Government Property Administration or Asset Management (GFE, GFP, IUID, FAR 45). * Experience in depot or warehouse operations. Desired Qualifications: * Experience with computer systems and software, such as Microsoft Excel. * Forklift experience desirable. * Must be capable of lifting and moving components weighing up to 50 pounds. * Must demonstrate reliability, strong organizational and time management skills, and the ability to multitask and follow up on action items and requests in a timely manner. * Ability to thrive in a fast-paced, distributed environment. * Strong oral and written communication skills. * Focus on providing quality support and accurate information. Citizenship Requirements: Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. Drug-Free Workplaces: Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen. Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits. Highlights include: * Medical, vision, and dental insurance for employees and dependents * Generous paid time off, including 8 designated holidays * 401(k) with employer contributions * Tuition assistance and student loan assistance * Wellness and employee assistance resources * Employee stock purchase opportunities * Short-term and long-term disability coverage Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations. Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person’s needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.

Job DescriptionSalary: $34.00 Who is CenTrio? CenTrio is a fully integrated, innovative and sustainable energy services provider to a wide range of industries such as higher education & healthcare campuses, cities, and communities. It serves more with utility infrastructures serving more than 170+ million square feet of space and operations in 10 cities across the United States and growing. In each community, the company operates highly efficient and innovative utility infrastructures that produce and distribute electricity, steam, hot water and/or chilled water to customer buildings and campuses. Customers connected to these systems enjoy multiple benefits including reduced operating costs, lower emissions and unmatched reliability. CenTrio is a wholly owned subsidiary of a global Infrastructure Investment Consortium with unmatched financial wherewithal and manages a portfolio of long-life, high quality infrastructure assets with high barriers to entry that generate stable and growing cash flows. Why Join CenTrio? CenTrio offers a dynamic and friendly work environment, dedicated to nurturing a top-notch team culture! Additionally, CenTrio offers an array of fabulous benefits and perks. • Medical Benefits first day of hire, • Medical, dental, vision, Life & AD&D benefits, • Option of supplemental Life & AD&D benefits, • Company paid High-Deductible Healthcare Benefit Plan, • 401k plan with % match, • Training Opportunities and career progression, • Competitive salaries that reflect the value of skills and experience, • Dynamic and friendly work environment in a rapidly expanding industry with a national presence, • Remote, Hybrid, and In Office schedules available dependent on job responsibilities, • 24-hour Employee Assistance Program/Hotline, • Corporate discounts (Travel, Entertainment, Home, Auto, Apparel, Health and Wellbeing, and other various retail options) Job Summary The Operator will be a key member of the Companys Operations team, reporting directly to the Operations and Maintenance Manager. The group operates under a flat structure, and the successful candidate will have regular visibility and direct access to the Director of Operations. The successful candidate will be a critical member of the team, ensuring the successful execution of providing our customers with steam and chilled water on a 24/7/365 basis. Operators work 12-hour shifts alternating every two weeks between days and nights and include weekends. The successful candidate will be expected to work well as part of a team, be a self-starter that enjoys working in a fast-paced environment, have strong commitment to deadlines and team, is process oriented with a high sense of ownership in their work, possesses a high degree of intellectual curiosity, and has a superior knowledge of steam and chilled water systems. Core Responsibilities • The Operator will perform all duties as assigned - Operates, maintains, and troubleshoots equipment of a steam and chiller plant and the distribution systems, • Works with management and peers to Identify and scope out opportunities to maximize production, minimize operating costs and eliminate downtime, • Maintains proper documentation, including operating logs, maintenance records and safety & environmental reports, • Keeps Manager, control room and other operators and peers are fully informed of unusual plant conditions and current job progress as the job relates to facility operations when assigned on-shift and transitioning shift., • Commitment to following all applicable company and client policies, procedures and work rules, and modeling appropriate actions and behaviors, • Participates in training on operating policies and procedures, • Performs chemical tests on boilers, condensate and cooling water and adjust to designated test levels, • Regenerate softeners, • Work in confined spaces, such as boilers, vaults and work from ladders, scaffolds, catwalks, etc., • Transferring chemicals into storage tanks, • Monitors the plant control system via computer screens and equipment gauges, • Perform continuous improvements on the appearance of the plant facility including snow removal as needed., • Additional duties include, but are not necessarily limited to starting and stopping plant equipment as needed; diagnosing and correcting problems in equipment and auxiliaries; changing oil, lubricating bearings and filling station logs, receiving deliveries Working Style to Be Successful in This Role: • Highly analytical with a keen attention to detail, • Demonstrates exceptional initiative and execution skills, • Strong oral and written communication abilities, • Collaborative with excellent interpersonal skills, • Capable of developing and maintaining positive relationships internally and externally, • Adapts quickly in a dynamic, complex, and fast-paced environment, managing changing priorities effectively, • Delivers high-quality work with speed and accuracy, • Self-motivated and proactive, able to work independently with minimal supervision Professional Experience & Knowledge: • Undergraduate degree with relevant technical discipline with 1 year of experience in operating and/or maintaining of combined or simple cycle power plant or other heavy industrial energy plant or High School Diploma with 3 years plant experience, • Individuals having served in the United States Navy for a period of 4 (four) or more years as a boiler technician, machinist's mates, or engineering lab technicians will be considered eligible by the company for a Shift Operator, • Knowledge of the purpose and function of electronic and pneumatic control panels, and ability to read and interpret charts, tables, measuring equipment, and gauges are required, • Highly analytical with great attention to detail, • Collaborative and interpersonal skills, • A process-focused individual with a passion to drive and deliver effective change, • Self-motivated and proactive, with respect to both managing workload and professional development, • Ability to work in a dynamic, complex, fast-paced environment, to adapt quickly and to manage changing priorities Physical Requirements: • Must be able to work in tight spaces and elevated positions: twisting, turning, bending, and holding arms at / above the head are all common movements; able to lift up to 50lbs., • Requires sitting at computer screens for long periods of time, • Capable of operating heavy equipment such as a forklift and variety of hand and power tools, • Must be able to clearly see and differentiate all colors, • Must be able to maintain standard threshold of hearing to safely perform job duties, • Must have good eyesight, hearing and manual dexterity, • Wear all types of PPE including hearing protection, eye protection, all types of hand protection, steel toe foot wear, head protection, wear fall-protection, half-face and full-face respirators Conditions of Employment: • Valid New York State Drivers License, • Only authorized employees are permitted to use company vehicles, this includes Industrial trucks (forklifts, scissor lifts, etc.) and electric vehicles/golf carts. To be an authorized employee, you must be at least 21 years old, hold a current valid State Drivers' license and demonstrate a clean driving record. The driver must be on an approved list for company insurance purposes. Your driving record will be screened as part of the pre-employment process and annually in December., • All certifications/licences must be up to date Health, Safety & Environment (HSE) CenTrio maintains a steadfast commitment to a proactive safety culture, with HSE being a collective responsibility throughout the organization. Your HSE accountability also encompasses: • Promote, ensure, and maintain a safe and healthy environment for your fellow workers and yourself so that everyone goes home injury-free, • Work in compliance with the provisions of the Occupational Health and Safety Act, Industrial Regulations, Environmental Protection Act and Regulations and HSE policies, programs, and procedures, • Responsible for identifying and reporting workplace HSE hazards and concerns to your supervisor immediately and providing solutions (if aware of any) to address these concerns as requested, • Immediate reporting of all work-related injuries/illness to your supervisor, • Adhere to various PPE requirements of the position which may include hearing protection, eye protection, hand protection, steel toe footwear, head protection, fall-protection, respirators (half-face and full-face) DISCLAIMER The preceding position description is intended to provide the general nature and level of work to be performed by employees within this classification. It is not intended to be a detailed description of the position or be interpreted as a comprehensive listing of all duties, responsibilities, and qualifications required for this position. DIVERSITY STATEMENT We know that our greatest strengths come from the people who make up our team. CenTrio is committed to the creation and nurturing of a diverse community of individuals through inclusive excellence. Diversity involves recognizing the value of differences and the inclusion of all members of the community including those that experience discrimination or under representation. This is a core value of the organization as we strive for a culturally diverse work force that reflects the multicultural nature of the nation and our world and brings unique strengths and abilities which contribute to CenTrio.

About the Company The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. About the Role As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as a Facilities Management Coordinator. Responsibilities: • Manage the day to day facility management of dental equipment and maintenance issues at multiple locations over a large geographic territory in a team oriented atmosphere from our main office., • Will need to trouble shoot equipment over the phone with office staff and deliver specific instructions., • Tact and Directness in dealing with the facilities vendors is critical to ensure that required actions are completed., • Manage expectations and performance within service level parameters. Verify completion of work and services., • Effectively communicate with internal customers and contract vendors., • Data analysis and storage of work order history and budget tracking using on-line programming., • Subcontractor appropriation. Ability to search for vendors and sign them up., • Shipping items and tracking for the Facilities Department., • Billing management for Facilities tickets. This includes contacting vendors to get the correct information in to get billing done, and coordination with ADMI billing to coordinate correct GL codes and location codes for items., • Run small projects from start to finish and be able to give guidance to techs in the field of our scope of work in details. Qualifications: The candidate selected for this challenging opportunity will likely possess exceptional customer service skills and act with a ‘sense of urgency.’ This requires skill and experience in both verbal and written communications that meets the needs of different customers and vendors. It would be very helpful to have prior exposure to multi-unit facilities management concepts and best practices. You can expect to work in a fast paced environment so being able to demonstrate successful completion of multiple tasks concurrently is appreciated. Critical to this role will be the experience and ability to negotiate with vendors, think analytically and critically, and to be a ‘real-time’ problem solver. This role will likely involve occasional travel and a flexible schedule. While a degree in higher education is preferred, a willingness and eagerness to develop new skills and garner more responsibility is essential. If you’re ready for this challenge, then contact us today! Work Environment: Chicago or Syracuse based candidates are preferred, however, exceptional remote candidates will be considered. Pay range and compensation package Salary: $24.00 - $25.00 /hr. View CA Privacy Policy

Schedule: Full-time or Part-time Work Setting: Hybrid (60% in-office / 40% remote) Compensation: Fee-for-service structure - among the highest standard session rates in NYC Location: Queens, NY – Forest Hills & Jackson Heights Make a Real Difference—And Get Paid What You Deserve Bleuler Psychotherapy Center, a respected nonprofit clinic with over 70 years of service in Queens, is hiring licensed Mental Health Therapists to join our diverse, mission-driven team. This hybrid role offers flexibility, rich clinical experience, and top-tier compensation for individual sessions - well above typical NYC fee-for-service rates. You’ll work with a multicultural population of children, adults, couples, and families, including LGBTQIA+ clients, youth, veterans, and justice-involved individuals. Whether you're full-time or part-time, you’ll enjoy flexibility, support, and the chance to be part of meaningful change. What You’ll Do • Conduct intakes, psychosocial assessments, and risk evaluations (including CSSRS), • Provide individual, couples, family, group, and crisis therapy, • Use trauma-informed and evidence-based approaches with a diverse caseload, • Collaborate with prescribers, supervisors, and clinical staff on care coordination, • Lead or co-lead therapy groups and participate in clinical initiatives, • Maintain accurate and timely documentation in our EHR (CareLogic), • Use clinical tools like PHQ-9, GAD-7, and PSYCKES to guide treatment, • Attend case conferences, team meetings, and supervision, • Report mandated incidents to appropriate authorities as needed Who You Are • Licensed in New York State as an LMSW, LCSW, LMHC, or LMFT (required), • Experienced in providing therapy to children, adolescents, adults, and/or families, • Skilled in trauma-informed care, culturally responsive practice, and telehealth, • Bilingual in Spanish or Bengali is a strong plus, • Organized, empathetic, and passionate about mental health equity, • Comfortable using EHR systems and documentation tools Why Join Bleuler? • Top pay for a standard therapy session — among the highest in NYC for FFS, • Hybrid flexibility: 60% remote / 40% in-person after orientation, • Rich clinical variety: Youth, adults, families, LGBTQIA+, co-occurring cases, • Supportive clinical supervision and opportunities for professional growth, • Be part of a historic nonprofit that values community, access, and inclusion, • Full-time and part-time options available Schedule & Expectations • Full-time = 37.5 hours/week | Part-time options available, • Available for evening shifts (12–8 PM or 1–9 PM) or Saturday coverage a plus, • In-person work occurs at our Forest Hills or Jackson Heights locations Benefits for Full-Time Therapists Full-time team members are eligible for our comprehensive benefits package: • Medical, dental, and vision insurance, • Basic life and long-term disability, • Free parking and commuter benefits, • Employee Assistance Program (EAP), • Professional development support, • Profit-sharing plan Ready to join a team that values your skills and pays you what you're worth? Apply today and help us provide accessible, affirming therapy to those who need it most.

Prominent national law firm is seeking a Litigation Associate to join their thriving practice. Ideal candidate will have strong writing skills and have 2+ years litigation experience in one or more of the following areas: Professional Liability, Premises Liability, Construction/NY Labor Law, Medical Malpractice, General Tort, Transportation, Habitability, General Liability, Personal Injury, Products Liability, Civil Litigation, Toxic Tort, MVA, Employment, Municipal. You'll get the opportunity to work on a variety of interesting matters including some related to various venue liability litigation (recreational venues, arenas, amusement parks, etc.). Option to work 4 days remote, 1 day a week/month onsite in their East Midtown NYC office. (Flexible) Responsibilities: • Handle cases from inception to conclusion, • Attend depositions, • Make court appearances, • Draft motions, pleadings and respond to discovery Qualifications: • Strong writing skills, • 2+ years of litigation experience, • Juris Doctorate, • Must be licensed to practice and in good standing in NY., • Trial preparation experience Base Salary up to 170k+ Generous Bonuses & Full Benefits Package + Mostly Remote or Hybrid Please email resumes to

W2 Remote Patient Care Coordinator (RN) Location: Remote (New York license required) Position Type: Full-Time or Part-Time | W2 Employee Compensation: $60,000 - $70,000 for Full-Time Roles We are a leading, patient-centered, multi-specialty medical practice in New York City. As part of our continued growth and commitment to expanding access to care, we are launching telemedicine services throughout New York to deliver high-quality gynecologic care to patients statewide. We are seeking W2 Remote Patient Care Coordinators to support both our in-person locations as well as our telemedicine expansion. Position Summary The Patient Care Coordinator is a licensed registered nurse (RN) responsible for coordinating comprehensive, patient-centered care across both brick-and-mortar and telemedicine platforms. This role serves as a central point of coordination between patients, providers, and care teams, helping deliver a seamless, high-quality care experience. Key Responsibilities Serve as a clinical liaison for patients. Perform clinical intake, triage, and ongoing patient assessments within scope of practice. Collaborate with physicians, advanced practice providers, and interdisciplinary teams to develop and implement care plans. Provide patient education regarding conditions, treatments, medications, and follow-up care. Track and manage test results, referrals, prescriptions, and care transitions. Identify and escalate urgent or complex clinical issues appropriately. Support informed consent processes and ensure compliance with regulatory and organizational standards. Assist patients in navigating care pathways, including specialty referrals and external services when needed. Ensure accurate, timely, and compliant documentation in the electronic medical record (EMR). Monitor care gaps and proactively engage patients to support adherence and outcomes. Participate in quality improvement initiatives and cross-functional workflow optimization. Qualifications Active, unrestricted Registered Nurse (RN) license in NY (multi-state licensure preferred). Minimum 2–3 years of clinical experience in ambulatory care, women’s health, telemedicine, or care coordination. Strong clinical triage and assessment skills across diverse patient populations. Experience working in or supporting multiple specialties preferred. Proficiency with EMR systems. Excellent communication, organizational, and patient engagement skills. Ability to work independently and manage a high-volume, fast-paced virtual environment. Meticulous attention to detail. Preferred Qualifications Experience in multispecialty or integrated care settings. Background in care coordination, case management, or population health. Familiarity with telemedicine workflows, regulatory standards, and documentation requirements. Core Competencies Clinical judgment and prioritization Cross-specialty care coordination Patient-centered communication Adaptability in a virtual environment Collaboration and accountability Work Environment & Schedule Fully remote position. Flexible scheduling; may include evenings, weekends, or rotating shifts. Must maintain a private, HIPAA-compliant workspace and reliable high-speed internet. Why Join Us Innovative, multispecialty virtual care model Collaborative, interdisciplinary team environment Opportunity to impact patient care at scale Flexible remote work structure

Position Summary: As a member of our Social Services Department, the Social Worker II/III (LMSW), provides patients with supportive counseling, crisis intervention, psycho-education, advocacy, and connections to support services. We are seeking Bilingual (English/Spanish) professionals for full time opportunities within our Bronx-Based Health Centers. As the Social Worker you will provide support services to children, adults, and families. This is a hybrid position for 4 days onsite, 1 day remote. New grad LMSW are welcome to apply! Clinical hours are provided to Social Workers. A Minimum Qualifications: • Masters of Social Work, required., • NYS LMSW Certification, required., • Previous experience and/or training with crisis intervention., • Excellent communication skills., • Dedication to supporting patients in our communities., • Bilingual Spanish/English is required. Key Duties: • Conducts psychosocial assessments, provides supportive counseling, complex case management and crisis intervention, • Crisis intervention and support., • Works closely with the interdisciplinary team to assess and address patients' psychosocial barriers to care, • Refers and connects patients with services including behavioral health treatment, and community based organizations, • Documents all in-person, and telephone encounters with patients in a timely manner, • Maintains patient confidentiality and HIPPA regulations per UHP policy Starting Compensation: Minimum $67,600 per year; Maximum $75,000 per year Work Environment Type, Location, and Schedule: HYBRID, Bronx, NY, Monday to Friday 8:00am-5:00pm. As a full time associate at Urban Health Plan, you'll enjoy: • Fully funded Health Insurance for you/ 73.5% funded Health, • Insurance for your family Dental, Vision, and Prescription Coverage, • 401(k) Retirement Savings (including 3% annual employer, • contribution), • Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!), • Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits), • Entertainment Discount Programs, • Employee Assistant Program, • Eligibility to apply for Public Service Loan Forgiveness Program (PSLF), • Fitness Discounts and Perks through our medical plan., • $50,000 term life Insurance About Urban Health Plan: At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 50 years ago. That tradition continues today by promoting excellence in everything that we do. UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.

Russell Tobin's client, a a world leader in heating, air-conditioning and refrigeration solutions company, is hiring a Customer Service Representative in East Syracuse, NY. Customer Service Representative (Inbound Call Center) Pay Rate: $19/hr ($20/hr for bilingual Spanish candidates) Schedule: Monday–Friday, 8:00 AM – 5:00 PM Job Overview We are seeking a dedicated and customer-focused Customer Service Representative to manage high volumes of inbound calls and deliver exceptional support. In this role, you will assist customers with inquiries, provide accurate information, and ensure a positive customer experience while meeting performance targets. Key Responsibilities • Manage large volumes of incoming calls efficiently, • Generate sales leads and identify customer needs, • Build strong relationships through clear and professional communication, • Provide accurate, valid, and complete information using appropriate tools, • Meet individual and team performance targets, including call handling quotas, • Handle customer complaints, offering timely and effective solutions, • Maintain detailed records of customer interactions and account updates, • Follow communication procedures, guidelines, and company policies, • Go the extra mile to engage and support customers Role Details • Serve as a primary point of contact for customers across North America, including Canada, • Assist customers with:, • Dealer referrals for sales and service (including warm transfers), • Warranty information and product comparisons, • Connecting dealers with distributors for parts and technical support, • Act as a central communication hub, directing inquiries to appropriate departments, • Triage customer complaints and escalate complex issues to Tier 2 support, • Support troubleshooting and triage for remote-access or Wi-Fi-enabled products (e.g., thermostats) Requirements • Minimum 6 months of experience handling inbound calls in a call center environment, • Proficiency in Microsoft Office, • Typing speed of 35–45 words per minute, • Excellent verbal and written communication skills, • Strong problem-solving abilities and attention to detail Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization. Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Position Title: Sales Executive- Employee Benefits Location: Fully Remote • Syracuse - Remote - NY; Latham Office - Latham, NY 12110; Glens Falls Office - Glen Falls, NY 12801 Salary Range: $100,000.00 - $175,000.00 Base+Commission/year Description: Quick Apply We are seeking a dynamic and results-driven Group Benefits Sales Executive with exceptional communication skills and in-depth knowledge in the commercial insurance industry. This role is ideal for a highly motivated professional who excels at building relationships, identifying opportunities, and closing deals. You will be responsible for driving new business growth, expanding existing commercial lines accounts, and maintaining a strong book of business. This position can be based out of any of Marshall+Sterling's Group Benefits offices OR Remote in Syracuse. MAJOR RESPONSIBILITIES • Drive new business growth while maintaining and expanding your book of business., • Proactively build and manage a pipeline of prospects to achieve sales and retention goals., • Craft a compelling value proposition, leveraging your expertise and the powerful tools provided by Marshall+Sterling., • Gather and analyze detailed risk and underwriting information to tailor insurance solutions., • Create and present professional, customized insurance proposals using Marshall+Sterling’s advanced online system., • Follow structured renewal workflows to ensure strong client retention and long-term partnerships., • Identify opportunities to refer clients and prospects to other divisions within Marshall+Sterling to meet their broader needs., • Partner with internal teams, delegating client service tasks effectively for seamless support., • Foster strong, professional relationships with colleagues, contributing to a positive and collaborative work environment., • Active state insurance license is required, with a commitment to maintaining compliance through ongoing continuing education., • Demonstrated success in pursuing and closing sales, with a strong track record of meeting and exceeding goals., • Strong communication and interpersonal skills, with the ability to connect with diverse individuals and teams., • Valid driver’s license, • Compensation: $100,000 - $175,000, based on demonstrated insurance sales experience and measurable achievements., • Benefits: Comprehensive package including Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, company-paid life insurance for you and your dependents, medical paid time off, employee assistance programs, and more! Why Join Marshall+Sterling? Our ESOP Sets Us Apart! As a 100% employee-owned company, Marshall+Sterling offers you the unique opportunity to build long-term wealth while growing your career. Here’s what makes our ESOP so valuable: • Ownership & Wealth-Building: Every eligible employee earns shares in the company at no cost, creating a meaningful path to financial security., • Long-Term Rewards: The value of your ESOP account grows over time, rewarding your commitment and contributions to the company’s success., • Retirement Security: Our ESOP is a powerful supplement to your retirement savings, helping you plan for the future with confidence., • Collaborative & Engaged Culture: Employee ownership fosters a team-oriented environment where everyone has a stake in the company’s growth and success., • No Out-of-Pocket Costs: Unlike stock purchase plans, our ESOP is entirely company-funded, meaning you gain equity without any personal investment. #PGM26 Compensation details: 100000-175000 Yearly Salary PIdf2603870d72-37820-40438269

Job Description: Summary: The Payment Integrity DRG Coding & Clinical Validation Analyst position has an extensive background in acute facility-based clinical documentation, and/or inpatient coding and has a high level of understanding of the current MS-DRG, and APR-DRG payment systems. This position is responsible for reviewing medical records for appropriate provider documentation to support the principal diagnosis, co-morbidities, complications, secondary diagnosis, surgical procedures, POA indicators to validate coding and DRG assignment accuracy, insuring the physician documentation supports the hospital coded data. Essential Accountabilities: Level I • Analyzes and audits acute inpatient claims. Integrates medical chart coding principles, clinical guidelines, and objectivity in the performance of medical audit activities. Draws on advanced ICD-10 coding expertise. Clinical guidelines, and industry knowledge to substantiate conclusions. Performs work independently., • Adheres to official coding guidelines, coding clinic determinations, and CMS and other regulatory compliance guidelines and mandates. Requires expert coding knowledge - DRG &ICD 10., • Establishes national and best practice benchmarks and measures performance against benchmarks., • Ensures accurate payment by independently utilizing DRG grouper, encoder, and claims processing platform., • Manages case volumes and review/audit schedules, prioritizing case load as assigned by Management., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Performs complex audits or projects with minimal direction or oversight., • Acts as an expert in reviewing medical coding and medical record review with ability to oversee complex assignments, challenging customers, and highly visible issues., • Supports leadership in projects related to divisional/departmental strategies and initiatives., • Participates and represents in audits, payment methodologies, contractual agreements, with cross functional teams or with business partners as needed., • Serves as a mentor to new hires., • Demonstrates ability to participate and represent department on interna/external committees. Level III (in addition to Level II Accountabilities) • Provides expertise in developing data criteria for audits., • Acts as a Lead and provides training, guidance, consultation, complex performance analysis, and coaching expertise to team members around methods of continuous quality improvement., • Serves as an expert and resource for escalations and works directly with Payment Integrity staff to resolve issues and escalation problems., • Provides backup support for Management as necessary. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Associate or bachelor's degree in health information management (RHIA or RHIT) or a Nursing Degree., • Three (3) years' experience in claims auditing, quality assurance, or recovery auditing, of (MS/APR) DRG coding for hospital or other acute facility setting., • Three (3) years of working experience with ICD 10CM, MS-DRG, and APR-DRG with a broad knowledge of medical claims billing/payment systems, provider billing guidelines, medical necessity criteria, and coding terminology., • Coding Certification is to be maintained as a condition of employment of one of the following: RHIA or RHIT, Inpatient Coding Credential - CCS or CIC., • Intermediate analytical and problem-solving skills; as well as keeps abreast of latest trends related to business analysis., • Intermediate knowledge of PC, software, auditing tools and claims processing systems. Level II (in addition to Level I Qualifications) • Five (5) years' experience in claims auditing, quality assurance, or recovery auditing, of (MS/APR) DRG coding for hospital or other acute facility setting., • Five (5) years of working experience with ICD 10CM, MS-DRG, and APR-DRG with a broad knowledge of medical claims billing/payment systems, provider billing guidelines, medical necessity criteria, and coding terminology., • Demonstrated ability across multiple skills, products, processes, and systems with the Division., • Demonstrated ability to lead initiatives with occasional guidance and assistance from management and/or others., • Advanced analytical, problem solving, and judgement skills., • Advanced knowledge of PC, software, auditing tools and claims processing systems. Level III (in addition to Level II Qualifications) • Eight (8) years' experience in claims auditing, quality assurance, or recovery auditing, of (MS/APR) DRG coding for hospital or other acute facility setting., • Eight (8) years of working experience with ICD 10CM, MS-DRG, and APR-DRG with a broad knowledge of medical claims billing/payment systems, provider billing guidelines, medical necessity criteria, and coding terminology., • Demonstrated leadership skills., • Demonstrated ability as a subject matter expert or consultant to other departments., • Demonstrated ability to work independently and assumes lead role in key business initiatives., • Expert proficiency in analytical skills, auditing skillset and ability to manage complex assignments, challenging situations, and highly visible issues., • Demonstrated expert proficiency in project management and presentation skills. Physical Requirements: • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E4: Minimum: $65,346- Maximum: $117,622 Level II: Grade E5: Minimum: $71,880 - Maximum: $129,384 Level III: Grade E6: Minimum: $79,068 - Maximum: $142,322 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Prominent national firm seeks a Litigation Associate Attorney for their expanding federal Workers' Compensation Defense practice. You will assist with litigating complex cases under the Defense Base Act (DBA). Prior Workers' Compensation or DBA experience is NOT required. This is an excellent opportunity to join a collaborative team that offers growth and a flexible work culture with fully remote/hybrid options. This role can be based in any of their NY Metro offices: NYC, Long Island or Westchester. Fully remote option is available. Ideal candidate will have 1-4 years of litigation experience, Civil or Criminal, either Plaintiffs' or Defense side and have prior experience in one or more of the following: Trial prep, court appearances, discovery, analyzing medical records, taken or assisted with depositions. Responsibilities: • File review and legal analysis of workers’ compensation claims, • Regularly represent clients at depositions and hearings, • Manage cases from start to finish Qualifications: • Doctor of Jurisprudence degree from an accredited law school, • Admitted to practice in any U.S. State, • 1-4 years' experience, • Excellent written and oral communication skills Base salary up to 140k (DOE) + Generous Bonus + Comprehensive Benefits Package + Fully Remote/Hybrid Please email resume to

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit ___ for more information. The Leukemia & Transplant Oncology Account Manager is responsible for direct promotion of Jazz Pharmaceuticals' products, and the development and management of business relationships with therapeutic specialists within an assigned geographical territory. The Senior Oncology Account Manager (OAM) is an integral part of the commercial team that includes all personnel dedicated to the sales and marketing functions. The Senior Oncology Account Manager will implement Jazz Pharmaceuticals' marketing strategies and marketing tactics to achieve sales goals through short-term and long-term objectives. This position reports directly to the Regional Sales Manager. Key Skills: Strategic Account Management: * Customer Understanding * Possess strong sales analytics capabilities with demonstrated understanding of prescribing and purchasing decision processes and any marked differences from national trends * Demonstrate a thorough understanding of: * Internal customer business models - how profit is generated, business and financial risks, cost impacts of managing patient care * External customers - current reimbursement landscape/ managed care, payer issues and trends, and other factors which inform the development of one's annual territory business plan * Gain understanding of customer needs through thorough research and analysis to understand the specific needs and requirement of each customer/and or account * Identify key stakeholders within the account and understand their roles, priorities, motivations and patient needs * Proven excellence to leverage all available resources - dashboards, alerts, omnichannel reports, speaker programs, conference attendance * Actively gain customer insights and provide timely feedback to cross-functional partners and regional sales manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues and business opportunities and obstacles * Strategic Planning: Keep the needs and expectations of the customer/patients at the forefront of all that we do * Define clear, measurable objectives that align both with the company goals and the goals and needs of the customer * Develop tailored strategies and tactics to address the unique needs and challenges of each customer * Determine the resources required to execute the strategic account plan effectively * Continuously review and adjust the strategic account plan based on activities, feedback, changing market conditions and evolving customer needs * Develop and implement customized account strategic plans with clear next steps, specific strategies and tactics and appropriate utilization of resources while meeting the needs of our customers * Demonstrated collaborative efforts with cross-functional teams including marketing, medical affairs and market access to align and execute on account strategies to achieve common business objectives * Work with customer facing colleagues to facilitate achievement of the respective functional tactical objectives * Recognize changes in the work environment to ensure effective development and implementation of alternate plans to achieve objectives, modify call plan/business plan activities as needed * Strong ability to identify patterns and trends from multi-source data (OmniChannel) for divergent collaborative problem solving Teamwork & Collaboration: * Maintain an enterprise mindset and cross-functional thinking to maximize one Jazz customer engagement * Highly effective at leveraging cross-functional partnerships with marketing, medical affairs and market access with the goal to advance Business Unit and organizational interests * Engage and align with cross-functional partners to mobilize resources and ideas to deliver to successfully meet customer and patient needs * Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to their effectiveness and impact * Work effectively with customer facing colleagues to facilitate achievement of the respective functional teams tactical objectives * Lead where appropriate as the main point of contact for designated accounts and collaborate with cross-functional partners to create a streamlined, organized interface between account stakeholders and all field facing colleagues Selling Effectiveness: * Effective promotion of Jazz Pharmaceuticals Adult Oncology products to physicians and other health care providers within the designated area at both community and Academic centers * Institute a network-selling mindset to customer relationships, seeing them as part of a connected healthcare ecosystem to broaden connections across an account * Stay abreast of industry trends, competitive landscape, and clinical developments in oncology to effectively communicate product differentiation and value proposition * Ability to adapt quickly to new tools and resources for successful customer engagement; leverages analytics to assist with developing insights and next best action plans * Identify, establish and maintain strong relationships with key physicians, health care providers and organizations within assigned territory Product and Scientific Knowledge: * Educate physicians and other health care professionals about Jazz Pharmaceuticals product(s), providing the most current information about the approved indications for the company's products within the current disease areas of focus: pediatric and young adult acute lymphoblastic leukemia (ALL) and bone marrow transplant * Demonstrates a superior level of effectiveness in communicating, educating, and consulting across multiple disease states * Effectively and appropriately responds to the customer's questions about other approved products/therapies, based on the clinical information contained in the package insert and per company compliance guidelines * Demonstrate to customers and internal team members a high level of clinical knowledge of a) the disease state, and b) Jazz product(s), based on the clinical information contained in the package insert * Demonstrates confidence in appropriately challenging prescribers about treatment decisions associated with assigned product Execution: * Participate in organizing and facilitating meetings for the exchange of medical and product information in line with the company's policies, regulatory and legal requirements * Represent company at live and virtual conferences, attend company meetings, educational events, training programs and functions as needed * Utilize CRM tools to effectively manage customer interactions, track sales activities and maintain accurate territory records * Present a positive and professional image of Jazz Pharmaceuticals, and ensure activities are consistent with and enhance the company's ethical pharmaceutical marketing policies and procedures * Special projects as assigned * Comply with all legal/regulatory guidelines of the Food, Drug and Cosmetic Act, the Prescription Drug Marketing Act, the Pharma Code, OIG guidelines, and all other applicable federal and state regulations * Perform all activities within allocated budget Required Experience * Four-year college/university degree * Experience in Oncology * Excellent verbal and written communication skills with an effective presentation style both in face to face and virtual interactions to connect and build credibility with healthcare professionals * Ability to meet territorial travel requirements Preferred Experience * Post-graduate business school study, training * Minimum of 5 years in the oncology market * Strong clinical, technical and scientific knowledge of product(s); applicable disease states desired * Strategic thinker who can drive a strategic account business plan * Strong key account management experience working in complex academic and community accounts, identifying influential stakeholders, and working with them to better serve patients * Demonstrated history of strong business acumen, problem solving, effective prioritization, account management and effective sales data analytics skills * Skillful in fostering teamwork and collaboration in cross-functional account management * Results oriented with a proactive and Self-motivated approach to driving sales growth * Experience with pediatric and young adult ALL and bone marrow transplant highly preferred * Key Account & Market dynamics knowledge Description of Physical Demands * Frequent travel between meeting sites * Frequently operating a computer, printer, telephone and other similar office machinery * Frequent interactions with external contacts in their office environment with little exposure to excessive noise, dust, fumes, vibrations and temperature changes * Frequent computer laptop or tablet use, not usually at a workstation * Responsibilities may require a work schedule that may include working outside of "normal" work hours, in order to meet business demands * Frequent public contact requiring appropriate business apparel #LI-Remote Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $155,200.00 - $232,800.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: ___.

Family Medicine / Primary Care Physician (Part-Time) Hourly Contract | Remote | $130 - 300 per hour 1. Role Overview Mercor is hiring Family Medicine / Primary Care Physicians (PCPs) on behalf of a leading healthcare partner dedicated to providing comprehensive, patient-centered medical care. In this role, you will deliver primary healthcare services to individuals and families across all age groups, focusing on preventive care, diagnosis, and management of acute and chronic conditions. You’ll play a vital role in improving community and population health outcomes through evidence-based medicine, patient education, and continuity of care. This opportunity is ideal for compassionate, experienced clinicians who value accessibility, quality, and innovation in healthcare delivery. 2. Key Responsibilities • Provide comprehensive primary care to patients of all ages, including health assessments, routine checkups, and chronic disease management., • Diagnose and treat acute illnesses, injuries, and long-term conditions., • Develop and manage personalized treatment plans tailored to each patient’s history and clinical needs., • Promote preventive healthcare through screenings, immunizations, and patient education., • Coordinate with specialists, nurses, and allied health professionals to ensure integrated, holistic care., • Maintain accurate electronic health records (EHR) in compliance with clinical and regulatory standards., • Uphold best practices in evidence-based medicine to optimize patient outcomes. 3. Requirements • Medical Degree (MD or DO) with specialization in Family Medicine or Internal Medicine., • Board-Certified or Board-Eligible in Family Medicine or Internal Medicine., • Valid medical license to practice in applicable U.S. jurisdictions., • Demonstrated clinical expertise in both preventive and acute care settings., • Strong interpersonal, diagnostic, and communication skills., • Commitment to patient advocacy, compassion, and continuity of care. 4. Why Join Mercor’s Healthcare Partner • Partner with a progressive healthcare organization focused on patient-first, evidence-based care., • Serve diverse patient populations and directly impact community health improvement., • Enjoy flexibility and autonomy with a part-time, remote schedule (10–20 hours per week)., • Access ongoing professional development, continuing education, and leadership opportunities., • Collaborate within a supportive, multidisciplinary team committed to high-quality care. 5. Role Details • Type: Part-time, hourly contract., • Location: Fully remote (U.S.-based)., • Hours: Flexible; approximately 10–20 hours per week., • Compensation: $189 USD/hour., • Classification: Independent Contractor.

Job DescriptionRemote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environmentQualities We Value, • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not requiredQualifications, • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North AmericaResponsibilities, • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

Job Description: This position is responsible for coordinating, integrating, and monitoring the utilization of behavioral health (BH) or physical health (PH) services for members, ensuring compliance with internal and external standards set by regulatory and accreditation entities. Refers appropriate cases to the Medical Director for review. Refer to and work closely with Case Management to address member needs. Participates in rotating on-call schedule, as required, to meet departmental time frames. Per department needs, may be responsible for additional hours. Essential Accountabilities: Level I • Performs pre-service, concurrent and post-service clinical reviews to determine the appropriateness of services requested for the diagnosis and treatment of members' behavioral health conditions, applying established clinical review criteria, guidelines and medical policies and contractual benefits as well as State and Federal Mandates. May perform clinical review telephonically, electronically, or on-site, depending on customer and departmental needs., • Plans, implements, and documents utilization management activities which incorporate a thorough understanding of clinical knowledge, members' specific health plan benefits, and efficient care delivery processes. Ensures compliance with corporate and departmental policy and procedure, identifies and refers potential quality of care and utilization issues to Medical Director., • Utilizes appropriate communication techniques with members and providers to obtain clinical information, assesses medical necessity of services, advocating for members in obtaining needed services, as appropriate, interacts with the treating physician or other providers of care., • Collaborates with hospital, home care, care management, and other providers effectively to ensure that clinical needs are met and that there are no gaps in care., • Acts as a resource and liaison to the provider community in conjunction with Provider Relations, explaining processes for accessing Health Plan to perform medical review, obtains case or disease management support, or otherwise interacts with Health Plan programs and services., • Makes accurate and consistent interpretation of required clinical criteria, medical policy, contract benefits, and State and Federal Mandates., • May be responsible for pricing, coding, researching claims to ensure accurate application of contract benefits and Corporate Medical Policies., • Accountable for meeting departmental guidelines for timeliness, production and metrics and meeting requirements established for audits to ensure adherence to regulatory and departmental policy/procedures., • Maintains compliance with all regulatory and accrediting standards. Keeps abreast of changes and responsible for implementation and monitoring of requirements., • Assists with training and special projects, as assigned., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors staff and assists with coaching, as necessary., • Provides consistent positive results on audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments; cross-trained to review various levels of care and/or services., • Participate in committees and lead when required. Level III (in addition to Level II Accountabilities) • Displays leadership and serves as a positive role model to others in the department., • Identifies, recommends and assesses new processes to improve productivity and gain efficiencies for performance improvement opportunities in the Utilization Management Department., • Assists in updating departmental policies, procedures, and desk level procedures relative to the functions., • Expert and resource for escalations - Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentor (to others in department) - Provides guidance and leadership to the daily activities of the Utilization Management Department clinical staff. Acts as resource to Utilization Management staff, members and providers., • Provides backup for the Supervisor, whenever necessary. Participates in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care., • Assists Medical Director (MD) in projects as needed. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Associates degree and active NYS RN license required. Bachelors degree preferred., • Minimum of three (3) years of clinical experience required. Utilization Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Demonstrates general understanding of coding standards., • Maintains current and working knowledge of Utilization Management Standards., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members. Associates degree and active NYS RN license required. Bachelors degree preferred. Level II (in addition to Level I Qualifications) • Minimum of 2 years in utilization management position., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology., • Ability to take on broader responsibilities., • Ability to participate in training of new staff. Level III (in addition to Level II Qualifications) • Must have been in a utilization management position or similar subject matter expert for at least 5 years., • Broad understanding of multiple areas (i.e. UM and CM). Incumbent is required to know multiple functional areas and supporting systems., • Expert in Utilization Management and ability to handle complex assignments, challenging situations and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to independently travel within regions., • Ability to work at a computer for prolonged periods of time. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): E2: $62,400 - $96,081 E3: $62,400 - $106,929 E4: $65,346 - $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

Job Description: Summary: The Transition Coordinator will work in support of the Hospital to Home program by coordinating efforts of medical and behavioral health care managers to ensure that all members who are hospitalized leave with comprehensive discharge plans. The Care Coordinator may engage members and/or their loved one's face to face in one of our Hospital to Home facilities and may collaborate with hospital treatment teams and discharge planners. Engagement may also occur over the phone and through electronic channels such as email, Microsoft Teams and fax. Outreach may include but is not limited to: appointment setting, member communication about gaps in care and preventive health opportunities, member and provider education, communication campaigns, prior authorization process for step down treatments, home care, durable medical equipment and medications. The Care Coordinator will assist with mail processing, materials organization, technology/service requests and other administrative tasks as necessary. This position is based is one or more Hospital to Home facilities and therefore requires hospital clearance and compliance with any hospital standards (ie. physical exam, PPD, up to date with vaccinations). Essential Accountabilities: • Work collaboratively with other members of the CDPHP Care Management team, including Registered Nurses and Social Workers; as well as collaborators from other areas of Member Health, Member Services and State Programs., • Exhibit strong customer intimacy and ability to prioritize needs for complex hospital discharges, with support from clinical staff when needed;, • Engage effectively through written and verbal communication with both members and providers;, • Conduct targeted member and provider outreach via face to face engagement, phone calls and mail communication;, • Work collaboratively with members and families to build rapport and positively impact overall health status and compliance with health care service;, • Schedule member appointments and ensure timely sharing of hospital records with primary and specialty care providers, ensuring proper consents are in place;, • Schedule meetings and/or conferences by interacting with internal partners and/or external clients/partners to coordinate calendars, accommodations, meeting materials and supplies;, • Serves as a resource pertaining to the authorization process for member/provider inquiries (requires a familiarity with plan benefit design and CDPHP prior authorization process);, • Respond to ad-hoc requests (filing, copying, responding to problems with printers, etc.),, • Coordinate and monitor project status and/or manage small projects/programs, and/or participate in larger projects representing the team;, • Practice and adhere to departmental, organizational and state guidelines;, • Contribute to several projects simultaneously and effectively. Develop and implement new solutions that enhance the efficiencies within the department;, • Participate in data collection through accurate documentation and record keeping;, • Adapt to changing work priorities and a fast-paced environment while maintaining a professional attitude;, • Maintain comprehensive computerized records of all case management activities;, • Maintain effective, cooperative working relationships with people both internally and externally as it relates to the operations and business of CDPHP;, • Facilitates communication links among different disciplines involved in the member's treatment;, • Work independently and maintain confidentiality at all times;, • Work additional hours as needed;, • The employee agrees to comply with CDPHP's Corporate Compliance Policy and all laws, rules, regulations and standards of conduct relating to the Corporate Compliance Policy and has a duty and obligation to report any suspected violations of any law, the standards of conduct or Corporate Compliance Policy to his or her immediate Supervisor, the fraud and abuse hotline, the Compliance Officer, the Compliance Director, Human Capital Management or the Chief Executive Officer;, • Performs other duties as assigned. Minimum Qualifications: • Associates degree or two (2) years of equivalent experience required., • Associates degree in human services or related field preferred., • Minimum one (1) years of experience working in customer service required., • Experience with Government or State Programs population preferred., • Experience with and knowledge of social determinants of health required., • Proficiency in Microsoft Outlook, Word, and Excel required. Knowledge or experience in PowerPoint, Access or other database software preferred., • Strong understanding of community characteristics and resources in the local community preferred., • Bilingual preferred., • Excellent verbal and written communication skills., • Demonstrated ability to pro-actively identify problems, as well as recommend and/or implement effective solutions., • Demonstrated ability to work with and maintain confidential information., • Demonstrated ability to provide excellent customer service and develop relationships both internally and externally., • Excellent verbal and written communication skills., • Flexibility to adapt to a changing and fast-paced environment., • Ability to travel locally as needed. Access to reliable transportation and a valid driver's license is required. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): N4: Minimum: $19.22 - Maximum: $30.76 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Conducts case management program activities in accordance with departmental, corporate, NYS Department of Health (DOH), Centers for Medicaid & Medicare Services (CMS), Federal Employee Program (FEP) and National Committee for Quality Assurance (NCQA) accreditation standards, as appropriate to the member's case assignment. Uses a systematic approach to identify members meeting program criteria; assessing for opportunities to educate, support, coach, coordinate care and review treatment options, through collaboration with providers and community-based resources. Participates in a cross functional, multi-disciplinary team to identify and implement member-centric interventions to ensure optimal and cost-effective health outcomes. Collaborates with interdisciplinary care team to develop a comprehensive care plan to identify key strategic interventions to address member's needs, health goals and mitigate health care cost drivers. Essential Accountabilities: Level I * Handles physical health member clinical management programs. * Maintains knowledge of current Case Management Society of America (CMSA) Standards, NCQA Standards, Case Management Program activities, and performs the activities as directed by departmental policy and leadership, current NYS DOH, CMS regulations and standards if managing members of Medicare programs, and other regulatory requirements as applicable. * Carries out job responsibilities in accordance with departmental, corporate, state, federal and accreditation standards, as well as licensure, certification and scope of practice requirements for each specific health-related field/specialty, * Maintains confidentiality and conducts information management procedures per corporate and departmental policy. * Implements the Case Management Process per department policies, procedures and guidelines. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews. * Screens members that fall within the defined populations served, referred to the department, either by data analysis or by internal or external referral sources. Applies case management criteria and professional clinical judgment to determine a member's appropriateness for case management services. * Initiates case management, as outlined in the Case Management Program Description. Opens appropriate cases timely and effectively. Using motivational interviewing, assures essential information relating to case management is disclosed to members, thus increasing the opportunity for success in meeting member health goals. * Works in collaboration with members' physicians and other health care providers to assess the needs of the member, facilitate development of an interdisciplinary care plan, coordinates services, evaluates effectiveness of services and modifies the member care plan as necessary. Maintains positive working relationships within this arena. * Assesses member/caregiver knowledge of his/her illness and initiates appropriate education interventions to address knowledge deficits. * Collaborates with member/caregiver to determine specific objectives, goals and actions to address member needs and barriers to meeting health goals identified during assessment. * Provides appropriate resources and assistance to members with regards to managing their health across the continuum of care. Maintains updated information related to appropriate community resources and serves as a source of information for providers and other members of the healthcare team. Acts as a liaison between providers and community resources. * Participates in inter-disciplinary coordination and collaboration to ensure delivery of consistent and quality health care services. Examples may include: Utilization Management, Quality, Behavioral Health, Pharmacy, Registered Dietitian and Respiratory Therapist * Accepts responsibility for continuing education relative to professional growth. Meets or exceeds the minimum continuing education requirements as set forth by departmental and corporate policy, and by individual professional certification standards, if applicable. * Participates in and promotes other health plan programs, such as, Preventive Health, use of web-based tools for self-management of conditions and engagement in digital health programs and applications. * Work collaboratively with all Case Managers, especially those with varied clinical expertise (ex. Social Work, Behavioral Health, Respiratory Therapy, Registered Dietitian, Registered Nurse, Medical Director, Pharmacist, Geriatrics, etc.) to ensure continuity and coordination of care. * May work with internal and external stakeholders for value-based payment programs, such as accountable cost and quality arrangements (ACQA). * Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs. * Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. * May participate in the orientation of new staff. * Regular and reliable attendance is expected and required. * Performs other functions as assigned by management. Level II (in addition to Level I Essential Accountabilities) * Handles all member clinical condition management programs. * Offers process improvement suggestions and participates in the solutions of more complex issues/activities. * Mentors junior staff and assists with coaching whenever necessary. * Consistently meets/exceeds all productivity and performance metrics, including positive results of audits. * Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health. * Manages more complex assignments and/or larger caseloads. * Displays leadership skills and serves as a positive role model to others in the department. * Participates in the orientation of new staff. Level III (in addition to Level II Essential Accountabilities) * Process Management and Documentation * Identifies, recommends, and evaluates new processes as necessary to improve productivity and gain efficiencies. * Assists in updating departmental policies, procedures and desk-top manuals relative to the CM functions. * Identifies and develops processes and guidelines for performance improvement opportunities for the Case Management Department. * Expert and resource for escalations. Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems. * Mentors and provides guidance and leadership to the daily activities of the Case Management Department clinical staff. Acts as resource to Case Management staff, members, and providers. * Provides backup for the Supervisor/Manager, whenever necessary by: * Participating in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care. * Acting as a liaison for activity generated by Customer Advocacy (CAU), Customer Service (CS), Special Investigations Unit (SIU), Provider Relations (PR), or Sales & Marketing. * Ensuring all regulatory requirements are being met, such as NYS DOH, CMS, NCQA, and HEDIS, serving as internal auditor within the group. * Responsible for all aspects of the Case Management department functions including quality, productivity, utilization performance, and educational needs to address established policies and procedures and job responsibilities. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels * Associates degree required. Bachelor's degree preferred. * Active NYS RN or Registered Dietician or Physical Therapist licensure required. * Minimum of three years of clinical experience required. Case Management experience preferred. * Must demonstrate proficiency with the Microsoft Office Suite. * Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred. * Strong written and verbal communication skills. * Ability to multitask and balance priorities. * Must demonstrate ability to work independently on a daily basis. * Deliver efficient, effective, and seamless care to members. * For incumbents aligned to the Federal Employee Program (FEP) line of business, Case Management Certification required within two (2) years of either hire and/or moving into this role supporting the FEP LOB. Level II (in addition to Level I Qualifications) * A minimum of 2 years in case management position. * Case Management Certification preferred. * Delivers efficient, effective, and seamless care to members. * Demonstrates ability to escalate to management, as necessary. * Demonstrates proficiency in all related technology and documentation requirements. * Consistently meets or exceeds all performance metrics. Level III (in addition to Level II Qualifications) * Must have been in a current Case Management position or similar subject matter expert for at least 5 years. * Case Management Certification required * Broad understanding of multiple areas (i.e. UM and CM). At this level, incumbent is required to know multiple functional areas and supporting systems. * Expertise in Case Management area and able to handle complex assignments, challenging situations, and highly visible issues. * Ability to lead the training of new staff. * Demonstrated presentation skills. Physical Requirements: * Ability to travel and work long hours on a computer. * May require flexible hours to meet needs of member discussions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: E2: Minimum: $62,400 - Maximum: $ 96,081 Level II: E3: Minimum: $62,400 - Maximum: $ 106,929 Level III: E4: Minimum: $65,346 - Maximum: $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: The Health Outcomes Specialist I-II supports the Health Outcomes & Community Impact (HOCI) strategic plan, goals, enterprise-wide measures, and efforts to achieve improvement across our markets and populations. The role supports the design, implementation, and evaluation of initiatives that improve measurable health outcomes across priority member populations. This role ensures that interventions designed to address disparities lead to demonstrable improvements in clinical outcomes, utilization, community impact and member experience. Working within the HOCI team, the Health Outcomes Specialist partners with internal stakeholders including Quality, Healthcare Management, Medical Governance, Provider Network, Pharmacy, Data Analytics, and Marketing to operationalize strategies that improve outcomes for members experiencing disproportionate health risks or barriers to care. This role translates population health insights and equity-informed strategies into actionable interventions, program implementation, and outcome measurement. Essential Accountabilities: Level I • Partners with leadership on sharing and updating a robust health equity and community health training initiative that spans the entire enterprise as well as externally., • Research and maintains sound knowledge of health equity, evidence-based improvement interventions, industry trends, best practices, and benchmarks to deliver innovative and effective solutions for the management of the HOCI strategy., • Consults on the development of the health equity data infrastructure to ensure appropriate creation of downstream clinical interventions to mitigate health disparities., • Facilitates processes needed to analyze and improve processes and workflows. Organizes and facilitates large educational and re-engineering sessions. Facilitates interdepartmental coordination and communication with all Care Management functional areas, such as, but not limited to Case Management, Utilization Management, Behavioral Health, Medical Claim Review and Audit, Health Promotion, Disease Management, to support delivery of high quality, timely customer solutions., • Consults with key internal stakeholders including medical directors, operational and strategic leadership, SMEs, and regional directors as well as external network/other Blues plans regarding the nature of the opportunity identified, potential interventions, and desired and expected outcomes., • Evaluates initiatives and determines key benchmarks in collaboration with health equity stakeholders for its use in subsequent evaluations., • Analyzes, compiles and implements interventions to incorporate into strategic assessments; creates comprehensive strategic proposals to improve health outcomes. Collaborates with other departments early in the initiative development cycle including quality, provider engagement, customer care, VBP programs, corporate communications/marketing, clinical operations, and others, in regard to cross-functional business processes, program development initiatives and timelines., • Collaborates with the Quality department to facilitate health equity accreditation requirements., • Consults with the CIP team to incorporate a community-based approach on projects, processes and initiatives., • Assesses member, provider and other key stakeholders' experience related to new or updated initiatives and plans proactively to address their concerns and needs positively., • Oversees vendor relationships associated with vendor partners as needed, including identification of key vendors, nurturing vendor contacts, RFI/RFP creation and strong oversight, pricing negotiations, contract facilitation with legal and other entities, monitoring vendor SLAs/PGs as needed., • Provides reports and recommendations to the Utilization Management/Case Management (UM/CM) team for action. Responsible for defining, coordinating, and communicating the ongoing monitoring of existing programs in HOCI and other areas as relevant to ensure meaningful intervention outcomes and value are realized and partner with key stakeholders to support strong results. Serves as subject matter expert in maintaining the UM/CM training program for PHE and other key stakeholder roles., • Represents Medical Services on Health Plan-wide cross functional process improvements teams, as requested by manager/director. Coordinates HOCI committees to define, prioritize and facilitate initiatives, as appropriate., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Participates in, facilitates, and may manage all aspects of meetings within HOCI and in support of program development as needed., • Mentoring and coaching of program development team within the department and others in similar roles as appropriate., • Provides input and recommendations into strategic proposals for program development team., • Acts as an ambassador of the team function throughout the organization to ensure consensus, collaboration, and support., • Provides presentations to key stakeholders to share the vision and mission of the HOCI team and build awareness, support, and participation for the process and team. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Minimum of two (2) years' experience working within a health plan related to Health Equity/ Population Health Management or other clinically related program development with Bachelor's degree in related field. In lieu of a degree, minimum of eight (8) years' experience working within a health plan in a role related to population health management/case management interventions/programs or other clinically related program development required., • Five (5) years of clinical experience required (RN, LPN, BH, MPH, etc.), • PMP certification preferred., • Working knowledge of best practices and tools related to project management and process engineering/improvement Working knowledge of Corporate Medical Policies, InterQual and Milliman & Robertson guidelines, NCQA standards, URAC requirements, HEDIS, CMS requirements, and NYSDOH medical management mandates & program requirements., • Demonstrates effective verbal communication skills and strong writing capabilities., • Developing skills in reading, analyzing and understanding analytics reports and documents., • Understands basic concepts of return-on-investment measurement. Exhibits excellent organizational, planning, and project management skills. Makes decisions using solid judgment skills to impact identified problems., • Resourceful and appropriately tenacious in the face of varied opinions to gain consensus., • Exhibits leadership through meeting facilitation., • Subject matter expert on the development of clinical strategic interventions. Level II (in addition to Level I Qualifications) • Minimum of six years' experience working within a health plan in a role related to utilization management/case management interventions/programs or other clinically related program development., • Strong understanding of and preferred experience with Return-on-Investment measurement and concepts., • Experience with process development and refinement, experience leading projects whether formal or informal. Reads, analyzes, and understands complex analytics reports and documents. Able to identify further areas of exploration/opportunity and guide analytic requests to explore targeted opportunities., • Demonstrated strengths with emotional intelligence including keen collaboration, consultative relationship building, and consensus building skills. Physical Requirements: • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer., • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • Ability to work in a home office for continuous periods of time for business continuity., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed., • Manual dexterity including fine finger motion required., • Repetitive motion required., • The ability to hear, understand, and speak clearly while using a phone, with or without a headset., • Must have a valid Class D license and ability to operate a motor vehicle. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): E2: $62,400 - $96,081 E5: $71,880 - $129,384 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Conducts case management program activities in accordance with departmental, corporate, NYS Department of Health (DOH), Centers for Medicaid & Medicare Services (CMS), Federal Employee Program (FEP) and National Committee for Quality Assurance (NCQA) accreditation standards, as appropriate to the member's case assignment. Uses a systematic approach to identify members meeting program criteria; assessing for opportunities to educate, support, coach, coordinate care and review treatment options, through collaboration with providers and community-based resources. Participates in a cross functional, multi-disciplinary team to identify and implement member-centric interventions to ensure optimal and cost-effective health outcomes. Collaborates with interdisciplinary care team to develop a comprehensive care plan to identify key strategic interventions to address member's needs, health goals and mitigate health care cost drivers. Essential Accountabilities: Level I • Handles behavioral health member clinical management programs., • Maintains knowledge of current Case Management Society of America (CMSA) Standards, NCQA Standards, Case Management Program activities, and performs the activities as directed by departmental policy and leadership, current NYS DOH, CMS regulations and standards if managing members of Medicare programs, and other regulatory requirements as applicable., • Carries out job responsibilities in accordance with departmental, corporate, state, federal and accreditation standards, as well as licensure, certification and scope of practice requirements for each specific health-related field/specialty,, • Maintains confidentiality and conducts information management procedures per corporate and departmental policy., • Implements the Case Management Process per department policies, procedures and guidelines. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews., • Screens members that fall within the defined populations served, referred to the department, either by data analysis or by internal or external referral sources. Applies case management criteria and professional clinical judgment to determine a member's appropriateness for case management services., • Initiates case management, as outlined in the Case Management Program Description. Opens appropriate cases timely and effectively. Using motivational interviewing, assures essential information relating to case management is disclosed to members, thus increasing the opportunity for success in meeting member health goals., • Works in collaboration with members' physicians and other health care providers to assess the needs of the member, facilitate development of an interdisciplinary care plan, coordinates services, evaluates effectiveness of services and modifies the member care plan as necessary. Maintains positive working relationships within this arena., • Assesses member/caregiver knowledge of his/her illness and initiates appropriate education interventions to address knowledge deficits., • Collaborates with member/caregiver to determine specific objectives, goals and actions to address member needs and barriers to meeting health goals identified during assessment., • Provides appropriate resources and assistance to members with regards to managing their health across the continuum of care. Maintains updated information related to appropriate community resources and serves as a source of information for providers and other members of the healthcare team. Acts as a liaison between providers and community resources., • Participates in inter-disciplinary coordination and collaboration to ensure delivery of consistent and quality health care services. Examples may include Utilization Management, Quality, Behavioral Health, Pharmacy, Registered Dietitian and Respiratory Therapist, • Accepts responsibility for continuing education relative to professional growth. Meets or exceeds the minimum continuing education requirements as set forth by departmental and corporate policy, and by individual professional certification standards, if applicable., • Participates in and promotes other health plan programs, such as, Preventive Health, use of web-based tools for self-management of conditions and engagement in digital health programs and applications., • Work collaboratively with all Case Managers, especially those with varied clinical expertise (ex. Social Work, Behavioral Health, Respiratory Therapy, Registered Dietitian, Registered Nurse, Medical Director, Pharmacist, Geriatrics, etc.) to ensure continuity and coordination of care., • May work with internal and external stakeholders for value-based payment programs, such as accountable cost and quality arrangements (ACQA)., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Handles all member clinical condition management programs., • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors junior staff and assists with coaching whenever necessary., • Consistently meets/exceeds all productivity and performance metrics, including positive results of audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments and/or larger caseloads., • Displays leadership skills and serves as a positive role model to others in the department., • Participates in the orientation of new staff. Level III (in addition to Level II Accountabilities): • Process Management and Documentation - o Identifies, recommends, and evaluates new processes as necessary to improve productivity and gain efficiencies. o Assists in updating departmental policies, procedures and desk-top manuals relative to the CM functions. o Identifies and develops processes and guidelines for performance improvement opportunities for the Case Management Department. • Expert and resource for escalations. Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentors and provides guidance and leadership to the daily activities of the Case Management Department clinical staff. Acts as resource to Case Management staff, members, and providers., • Provides backup for the Supervisor/Manager, whenever necessary by: o Participating in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care. o Acting as a liaison for activity generated by Customer Advocacy (CAU), Customer Service (CS), Special Investigations Unit (SIU), Provider Relations (PR), or Sales & Marketing. o Ensuring all regulatory requirements are being met, such as NYS DOH, CMS, NCQA, and HEDIS, serving as internal auditor within the group. • Responsible for all aspects of the Case Management department functions including quality, productivity, utilization performance, and educational needs to address established policies and procedures and job responsibilities. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Active NYS RN license required with three years' behavioral health experience; or LMSW; or LCSW; or LMHC., • Minimum of three years of clinical experience required. Case Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members., • For incumbents aligned to the Federal Employee Program (FEP) line of business, Case Management Certification required within three (3) years of either hire and/or moving into this role supporting the FEP LOB. Level II (in addition to Level I Qualifications) • A minimum of 2 years in case management position., • Case Management Certification preferred, • Delivers efficient, effective, and seamless care to members., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology and documentation requirements., • Consistently meets or exceeds all performance metrics. Level III (in addition to Level II Qualifications) • Must have been in a current Case Management position or similar subject matter expert for at least 5 years., • Case Management Certification required, • Broad understanding of multiple areas (i.e. UM and CM). At this level, incumbent is required to know multiple functional areas and supporting systems., • Expertise in Case Management area and able to handle complex assignments, challenging situations, and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to travel and work long hours on a computer., • May require flexible hours to meet needs of member discussions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: E2: Minimum: $62,400 - Maximum: $ 96,081 Level II: E3: Minimum: $62,400 - Maximum: $ 106,929 Level III: E4: Minimum: $65,346 - Maximum: $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: This position assists the Chief Medical Director to direct and coordinate the medical management, quality improvement and credentialing functions for the business unit. This role supports the HARP line of business. Essential Accountabilities: Level I • Provides medical leadership of all for utilization management, cost containment, and medical quality improvement activities. Performs medical review activities pertaining to utilization review, quality assurance, and medical review of complex, controversial, or experimental medical services. Supports effective implementation of performance improvement initiatives for capitated providers., • Assists Chief Medical Director in planning and establishing goals and policies to improve quality and cost-effectiveness of care and service for members. Provides medical expertise in the operation of approved quality improvement and utilization management programs in accordance with regulatory, state, corporate, and accreditation requirements., • Assists the Chief Medical Director in the functioning of the physician committees including committee structure, processes, and membership. Oversees the activities of physician advisors. Utilizes the services of medical and pharmacy consultants for reviewing complex cases and medical necessity appeals. Participates in provider network development and new market expansion as appropriate. Assists in the development and implementation of physician education with respect to clinical issues and policies., • Identifies utilization review studies and evaluates adverse trends in utilization of medical services, unusual provider practice patterns, and adequacy of benefit/payment components. Identifies clinical quality improvement studies to assist in reducing unwarranted variation in clinical practice in order to improve the quality and cost of care. Interfaces with physicians and other providers in order to facilitate implementation of recommendations to providers that would improve utilization and health care quality. Reviews claims involving complex, controversial, or unusual or new services in order to determine medical necessity and appropriate payment., • Develops alliances with the provider community through the development and implementation of the medical management programs. May represent the business unit before various publics both locally and nationally on medical philosophy, policies, and related issues, as needed. Represents the business unit at appropriate state committees and other ad hoc committees, • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values and adhering to the Corporate Code of Conduct., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Conducts periodic staff meetings to include timely distribution and education related to departmental and Ethics/Compliance information., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Reviews medical literature and applies evidence-based principles using high proficiency skills for a broad range of clinical services., • Reviews internal trend reports to assess present and future needs and opportunities., • Interacts with regulatory and accreditation agencies as assigned., • Provides clinical support to the Sales and Marketing divisions, • Provides clinical leadership for the implementation of new utilization/case/quality management initiatives Minimum Qualifications: Level I • Current New York State licensed physician., • Minimum 5 years of experience in a BH managed care settings or BH clinical setting (at least 2 of which are in a clinical setting)., • Board certification in general psychiatry or certification in addiction medicine or certification in the subspecialty of addiction psychiatry., • Appropriate training and expertise in general psychiatry and/or addiction disorders., • Ability to identify, analyze and resolve complex medical issues., • Skills in evidence-based medicine., • Strong interpersonal skills essential for communication to staff at all levels of the organization.,, • Basic skill sets in electronic communication systems such as e-mail and Word. Level II (in addition to Level I Minimum Qualifications) • Superior evidence-based medicine skill set, • Strong interpersonal skills essential for communication to physicians in the community., • Strong verbal presentation skills to lead internal and external discussions at board levels, • Advanced skill sets in electronic communication systems such as e-mail, Word, PowerPoint, and Excel. Physical Requirements: • Works from a desk most of the time. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): $202,000.00 - $303,000.00 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: The COBRA & Premium Billing Administrator responds to and resolves written, telephone, and personal inquiries from clients and/or subscribers concerning policies and procedures in a professional and efficient manner. This position coordinates and monitors daily activities for COBRA and Third-Party Premium Billing Administration to ensure regulatory requirements & established standards and deadlines are met. Essential Accountabilities: Client Team • Serves as a point of contact for clients and brokers in relation to the day-to-day operational tasks including, but not limited to, responding to client and broker inquiries/requests; scheduling, facilitating, and delivering client reporting; processing member refund requests; managing open enrollment requests; monitoring member grace periods, managing member payment requests, reviewing and reporting on member payment status., • Responds to client/broker inquiries on a timely basis within department service standards. Notifies and educates clients of any rules or regulation changes., • Conducts webinar demonstrations and supports client and broker training of the software system and portal functionality., • Manages the rate renewal process for assigned clients., • Participates in client and broker requested conference calls. File Team and Enrollment • Responsible for the processing of the inbound and outbound departmental file exchanges within the services standards. Files are primarily membership files that require adding, updating, or deleting subscriber group data within the software system. Responsible for processing any identified error or no-load files., • Responsible for the coordination and execution of the daily carrier file for member coverage reinstatements, changes, and terminations., • Coordinates and collaborates will the LBS EDI team to proactively identify and resolve any file errors., • Communicate with client, broker, or vendor(s) to resolve file related processing issues., • Supports the process of establishing and testing new client files., • Monitors and documents each respective carrier preferred eligibility process., • Works with Carriers to assure all billing activities meet the needs of the client and the carrier. Level I • Maintains knowledge of rules, regulations, policies, and benefits governing COBRA and Premium Billing., • Administers group plans in accordance with all appropriate regulations and process all activity within service time standards., • Supports customer service team in answering or researching member inquiries. Researches, interprets, and responds to inquiries in a professional and efficient manner using problem solving skills., • Processes member requests not facilitated through software vendor, including but not limited to member payments, banking forms, enrollment and termination forms., • Assists in system and release testing and troubleshooting., • Performs departmental and team functions according to established desk level procedures (DLP). Participates in the development, updating, and monitoring of DLP., • Participates in ongoing training to further knowledge of regulations, software systems, policies and procedures, and develops skills to accurately fulfill requirements of the job., • Consistently meets the established departmental and team productivity metrics. Successfully satisfies the assigned tasks and standards of the inter-departmental team assignments., • Maintain current knowledge of LBS policy and procedures., • Consistently demonstrates high standards of integrity by supporting the Lifetime Benefit Solution's mission and values, adhering to the Corporate Code of Conduct and, leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs functions as assigned by management. Level II (in addition to Level I Accountabilities) • Performs advanced research and resolution of inquiries and adjustments on behalf of clients, brokers or carriers., • Assists in resolution of escalated or systematic issues. Proactively identifies error trends., • Assists in client audits and data comparisons., • Services strategic accounts as well complex COBRA and Premium Billing accounts., • Serves as a resource to other team members. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I • High School diploma or equivalent. Associate degree in business administration or related field preferred., • Two or more years of related experience., • Knowledge of COBRA rules and regulations preferred., • General understanding of medical, dental, vision, and Medicare benefits., • Excellent problem solving, reasoning, and organizational skills. Ability to manage multiple projects., • PC experience including knowledge of Microsoft Word and Excel., • Excellent oral and written communication skills., • Ability to communicate effectively while working collaboratively and maintaining positive relationships with clients., • Ability to work in a team environment as well as independently. Level II (in addition to Level I Qualifications) • Four or more years of experience working in COBRA and Premium Billing industry., • Strong knowledge of COBRA and Premium Billing rules and regulations., • Demonstrated problem solving and ability to resolve complex inquiries or escalated situations., • Advanced knowledge of departmental software system and Excel. Physical Requirements: • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • The ability to hear, understand, and speak clearly while using a phone, with or without a headset. One Mission. One Vision. One I.D.E.A. One you. Together we can create a better I.D.E.A. for our communities. At the Lifetime Healthcare Companies, we're on a mission to make our communities healthier, and we can't do it without you. We know diversity helps fuel our mission and that's why we approach our work from an I.D.E.A. mindset (Inclusion, Diversity, Equity, and Access). By activating our employees' experiences, skills, and perspectives, we take action toward greater health equity. We aspire to reflect the communities we live in and serve, and strongly encourage people of color, LGBTQ+ people, people with disabilities, veterans, and other underrepresented groups to apply. OUR COMPANY CULTURE: Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Minimum: $20/hr - Maximum: $26.90/hr The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Minimum of 1 to 3 Years Experience Ability to travel to remote locations Have own vehicle to drive to different locations and support end Users You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communication in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Skills Required • Capable of installing, removing, maintaining, monitoring and inventorying vehicle technology., • Must possess a diverse skill set that enables them to address a wide range of issues independently., • Meet all Service Levels specified and be able to support and meet the requirements specified in the relevant Job Profile and/or their Contingent Person's Assignment., • Capable of troubleshooting issues with an end-user device, including all hardware, operating system, driver, or client application challenges., • Capable of deploying or redeploying required OS images and builds (as well as, future images/builds) on compatible legacy hardware (Example: Win10, Win7, etc.)., • Capable of virtual desktop activities, such as capacity planning, monitoring, provisioning, image maintenance, persistent and nonpersistent multisession tuning and management, cost optimization, incident management coordination with business owners., • Capable of ensuring device health is monitored, reported and remediated (DEX)., • Capable of maintaining OS currency using established processes leveraging Service Rings., • Capable of performing Routine Technology Health Checks and capable of providing in-person services for items in the relevant service catalogue., • Capable of performing semi-annual tests, required remediation, and validation reports for the Code Blue emergency safety feature installed in vehicles, according to the Customer’s testing procedures provided to Supplier., • 24x7 availability, to be provided for the duration of the Major Incident., • Capable of offering remote and on-site technical services (proactive and reactive) Smart Hands to the Customer and its associates., • Capable of mobile devices support such as: Persona management, application access, device enrolment, OS maintenance and Device Firmware Updates (DFU)., • Possess the skills, qualifications, and experience necessary to perform the Contingent Person's Assignment Work to high professional standards., • Have, as a minimum, the skill proficiency level, qualifications, and experience outlined in the relevant Job Profile, in the core skills for that Job Profile., • Maintain current versions of the technical certifications listed for the relevant Job Profile and stay current with technology updates relevant to that Job Profile, • Will have the Skills, qualifications, and experience necessary to perform the Assignment Work to high professional standards, which are at least industry standard professional levels in accordance with the relevant Job Profile requirements and the defined Skills, • digital-first and AI enabled resolution strategy through multiple operational strategies at Customer locations with potential visits to other office locations., • Event Support: Audio and Video Readiness, Event Planning, Communications, • VIP/Exec level support capability., • Onsite and Field IT Operations: Vehicle Technologies, Smart Hands, Legacy Technologies, Storm Recovery Operations., • IT Software/Hardware Asset Management., • Issuing and acting on IT Incident and Request tickets that require higher trained individuals, including advanced software, hardware, and server related, etc. Main Responsibilities include: • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Desk equipment, Cabling, Comms patching, Printers, MFDs, and basic network connectivity., • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • Customer ticketing is worked upon to ensure the timely delivery of service, along with regular, professions, users facing updates, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Troubleshooting and resolving software issues; OS Imaging/reimaging and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • Recommends and / or performs upgrades to end user devices, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned Technical Skills: • Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc., • Strong technical skills in Microsoft Windows 11 (including legacy versions), Office 365, Teams, Google, Service Now and other well-known applications, • Administration experience of Azure, Intune, MS Active Directory users & groups, policies and management concepts, • Effective communication in English and/or local language, • Basic known workings of LAN technologies and hardware, • Ability to interact with customers so as to ensure that the service is polite, efficient and responsive service is provided, • A self-starter with ability to work on their own initiative, • To work through issues analytically to a successful conclusion HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation. A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Posting Date 05/11/2026 910 Erie Blvd ESte 150, Syracuse, New York, 13210-1048, United States of America The Supervisor of ROPS Setup Team supports the manager by providing leadership and direction to assigned specialists on the ROPS Setup Team. As a frontline leader, the Supervisor drives results by bridging the gap between high-level ROPS strategies and daily operational execution. They are responsible for ensuring that the underlying systems and data-the "infrastructure" of our revenue cycle-are set up correctly to minimize downstream billing exceptions and maximize payer reimbursement. By coaching a team of specialists and partnering across lanes, they ensure the Village has a solid foundation for all claim-related activities. *This role will be fully remote anywhere in U.S." Key Responsibilities & Management Ladder Competencies * Team Leadership (Talent Management): Directly lead and develop a team of front-line teammates (typically 5-10). Provide specific, timely, and productive coaching and feedback as well as performance evaluations focusing on skills and behaviors. * Operational Oversight (Taking Ownership): Manage daily workflows for functional areas (which can include any of the following: Claim Content, Contract loading, Plan evaluation, and other various Setup Team functions). Take accountability for the accuracy, quality, and timeliness of team output. * Performance Management (Talent Management): Hold the team accountable for productivity metrics; identify barriers to growth and address underperformance with a solution-driven approach. * Process Improvement (Innovation & Systems Thinking): Identify efficiencies in Setup LOB and test process changes. Apply business knowledge across the lane to evaluate opportunities and manage risks. * Collaboration (Influence & Relationship Management): Partner with other ROPS and Finance Teams. Actively engage and interact with peers to align on change messaging. * Strategic Thinking (Decision Making): Translate tactical goals into actions. Think beyond immediate scope to make decisions in the context of the bigger picture for Lighthouse. * Values Alignment: Reflect DaVita Core Values in daily actions and co-create workflows that balance efficiency with individual teammate preferences. Qualifications & Competencies * Experience: Previous lead or supervisor experience in Revenue Operations or Setup preferred. * Ownership: Proven ability to take accountability for team results and meet critical deadlines. * Communication: Strong verbal and written skills, with the ability to tailor messages to diverse stakeholders. * Values: Consistently demonstrates DaVita's Core Values and fosters team belonging and safety. SUPERVISORY RESPONSIBILITIES: YES This position has supervisory responsibility and/or has input into decisions concerning the recruitment, training, professional development, performance management including termination, and retention of teammates necessary for the team to achieve key departmental goals and objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Operational & Process Management 45% • Establish and ensure team follows policies and procedures, including SOX control activities., • Ensure accurate and timely completion of Setup functions Teammate Management & Development 30% • Full supervisory responsibility for recruitment, hiring, and retention of direct reports., • Conduct performance development, coaching, and management for teammates., • Manage teammate workloads to facilitate growth and ensure departmental goals are met Metric Analysis & Reporting 15% Review daily, weekly, and monthly key metrics to identify trends or areas of focus. • Identify variances and report findings to the Director/Regional Revenue Manager., • Monitor payment trends and escalate concerns regarding payor behavior. Continuous Improvement & Projects 5% • Identify system and process improvements to reduce registration denials and exceptions., • Participate in and lead projects related to varied system or process implementation initiatives Other Duties as Assigned 5% • Attend team meetings, phone conferences, and training as needed., • Manage special projects as requested by leadership. TRAVEL REQUIREMENTS Travel: Occasional travel for critical in-person team meetings and events. Less than 5%. Here is what you can expect when you join our Village: • A "community first, company second" culture based on Core Values that really matter., • Clinical outcomes consistently ranked above the national average., • Award-winning education and training across multiple career paths to help you reach your potential., • Performance-based rewards based on stellar individual and team contributions., • A comprehensive benefits package designed to enhance your health, your financial well-being and your future., • Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation. Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen." Why wait? Explore a career with DaVita today. Go to to learn more or apply. What We'll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. * Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out * Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more * Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning. #LI-TT1 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Salary Range for the role is $62,353.20 - $85,000.00/year. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour For location-specific minimum wage details, see the following link: ___ Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at ___ Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Posting Date 04/29/2026 910 Erie Blvd ESte 150, Syracuse, New York, 13210-1048, United States of America Location: 100% Remote Eligible position Maryland Office Location: 6116 Executive Boulevard, Ste 340 | North Bethesda, MD 20852 The Senior Financial Analyst (SFA) is a key member of the Corporate Development (M&A) team and will be responsible for supporting all development and growth efforts. We're seeking an individual who is looking to join a high-volume transaction execution team where long-term internal career development is not only possible, but preferred. Projects include but are not limited to acquisitions, joint venture de novos, and partial or whole divestitures. In addition to others on the deal team, the SFA will work closely with Operations, Legal, Compliance, Human Resources, Integration, IT, Finance, Accounting, and other departments as needed. This position is primarily remote but would have the option to work out of our North Bethesda, MD office along with the department's Vice President and two Transaction Directors. Specific Job Functions: • Build complex Excel valuation models for potential acquisitions and divestitures, • Evaluate deals through discounted cash flow analyses and metrics such as IRR, EBITDA multiples, etc., • Create pro forma income and cash flow statements for potential joint ventures, • Manage due diligence process including leading physical site visits, coordinating with sellers, collecting data, and ensuring that all areas of the diligence process undergo appropriate review, • Create presentations and proposals for potential sellers, joint venture partners, senior management, board of directors, etc., • Work closely with Transaction Directors and legal teams in the negotiation and drafting of definitive agreements Qualifications: • Bachelor's degree in Finance or a related field at top undergraduate program, • 2-4 years of transaction-oriented analytical experience; investment banking, consulting, transaction advisory, or corporate development experience preferred, • Must have significant direct transaction experience, • Must have strong finance, analytical, and interpersonal skills, • Ability to thrive in fast-paced deal environment, • Self starter and problem solver with ability to think and work independently, • Strong communicator and relationship builder with the various stakeholders in a given transaction What We'll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out, • Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more, • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning. #LI-CM2 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Salary Range for the role is $70,000.00 - $110,000.00/year. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour For location-specific minimum wage details, see the following link: ___ Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at ___ Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Job Locations US-NY-North Syracuse ID 2026-6283 Category Service / Technician Type Full-Time (FT) Milton CAT is seeking an experienced Fabricator to work in our Syracuse, NY location. The Fabricator is responsible for a wide range of advanced equipment fabrication and welding process as well as assisting with general equipment repairs and component installations as needed. Milton CAT offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits and supply you with the tools you need to maximize your potential. Pay Rate: Minimum starting wage of $30.71 - $35.52/hour based on location and experience. This is a union position. Benefits include: Paid Time Off + 8 company paid holidays • Medical, Dental and Vision insurance options for Employee and Family, • Disability & Life Insurance Packages, • Competitive Retirement Plan, • Tuition Reimbursement - available to FT employees with 1 year+ of service, • Additional supplemental offerings and discount programs, • Employee Referral Program, • Perform all welding processes to fabricate and repair equipment, including but not limited to Stick, MIG, Dual Shield/Flux Core Wire, Tin ware repair welding., • Perform fabrications/repairs on various Caterpillar equipment and attachments., • Complete layout from prints and drawings. In absence of prints or patterns the candidate must have the ability to create prints or patterns., • Line bore various components with remote and stationary equipment., • Perform major repairs on sticks and booms including removal and installation., • Determine appropriate welding process based on repair type., • Set up equipment properly according to the function and application., • Understand properties of various types of steel and other welding metals (including but not limited to hardness; brittleness; elongation; tensile, etc.) and can determine the best type for the repair., • Assists with general equipment repairs and component or attachment installation, as needed, including disassembling, assembling, removing and installing machine components., • Actively cares and advocates safety at Milton CAT, adhering to all applicable safety policies, procedures and standards., • High school diploma or (GED) equivalent. Associates degree in a related field is preferred., • Previous welding and machining experience a plus but not necessary., • Ability to read and understand blueprints, drawings, and schematics and have the ability to fabricate without prints., • Ability to operate various pieces of equipment to ensure repair results in functioning machine., • Able to lift more than 50 pounds., • Valid driver's license with clean driving record., • Proficient in the use of a computer and related software (Word, Excel, etc.)., • Ability to perform duties with a sense of urgency, exceeding customer expectations., • Excellent organizational skills., • Ability to work overtime is required., • Ability to work with minimal supervision. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

Job Description Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology *Spanish Speaking Preferred The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®. LifeVest® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off. Responsibilities: • Contact caregivers and family to schedule services, • Willingness to accept assignments which could include daytime, evenings, and/or weekends., • Travel to patient’s homes and health care facilities to provide services, • Train the patient and other caregivers of patient (if applicable) in the use of LifeVest®, • Program LifeVest® according to the prescribing physician’s orders, • Measure the patient and determine correct garment size, • Review with patient, and have patient sign, all necessary paperwork applicable to the service., • Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment, • Manage device and garment inventory, • Have 1 year patient care experience, • Patient experience must be in a paid professional environment (not family caregiver), • Patient experience must be documented on resume, • Completion of background check, • Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL, • Disclosure of personal NPI number (if applicable), • Valid driver’s license and car insurance and/or valid state ID, • Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order, • Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR XmA0ukjmJA

Job Description: Summary: This position supports the Utilization Management (UM) workflows by providing administrative support and customer service. This position acts as a resource for both internal and external customers through completing timely and accurate inbound and/or outbound calls, creating authorizations via phone, Care Advance Provider Tool, and fax for inpatient and outpatient procedures, behavioral health, and durable medical equipment. Essential Accountabilities: Level I • Facilitates inbound and outbound calls to customers (members and providers) by delivering excellent customer-centered service providing information regarding services in a call center environment., • Responds to customers in a professional, efficient manner to encourage public acceptance of products, services, and policies., • Perform triage for UM Services., • Serves as the primary contact for providers regarding authorization requests., • Contacts members and providers concerning regulatory requirements relating to Department of Health (DOH) notifications and other regulatory requirements such as the National Committee for Quality Assurance (NCQA) guidelines., • Provides timely response to all research inquiries from other departments and assures the response is thorough, accurate, and within regulatory timeframes., • Processes fax requests from the designated fax and system queues., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Assists and performs tasks associated with project and departmental management., • Backup Team Leads by assisting with questions when needed., • Work on assigned offline projects., • Provides, prepares, and assists with preliminary support to multiple levels of providers and or members (as well as others as needed), including but not limited to physicians, skilled nursing facilities, mid-level providers, members, pharmacies, pharmacists, and support staff., • Provide one-on-one support, coaching, and training to UM Services Reps., • Collaborates with other key departments (Claims, Customer Service, related care management units) to ensure end-to-end process for authorizations, telephonic notifications, and/or care management referrals is accurate and complete. Level III (in addition to Level II Accountabilities) • Assists Team Leads with assigned tasks when necessary (including but not limited to authorizations, claims, care management referrals, monitoring and controlling inventory levels/call queues, timeliness, reporting)., • Meet departmental requirements for Facets UM Services workflows and PEGA., • Resolves escalated customer questions and complex concerns., • Assists Medical Directors with scheduling Fair Hearings., • Assists with coordinating Grievance and Appeals requests., • Assist with all Blue Card Claims escalations., • Assist management with the review and creation of desk level procedures, acting as a subject matter expert for UM Services. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • High School Diploma or GED., • Experience with using a desktop computer in a professional environment, preferably with Microsoft Office Products., • Call center experience preferred, not required., • Strong analytical and problem-solving skills., • Strong written and verbal communication skills and ability to work within a team., • Demonstrated organizational skills to manage multiple projects and priorities., • Self-motivated and able to work independently, as well as on intra- and inter-departmental teams where needed. Level II (in addition to Level I Qualifications) • 2 years' experience working with managed care or healthcare industry., • Ability to apply in-depth knowledge of complex rules, such as those of the authorization process, regulatory processes/time frames, care management systems and processes, departmental policies and procedures, product lines, and contract benefits., • Advanced skills working between multiple programs and applications simultaneously., • Demonstrates willingness to develop collaborative solutions to achieve a better end-to-end process., • Demonstrates proficiency in basic navigation and utilization of department specific applications., • Demonstrates role-specific competencies as it pertains to their work unit on a consistent basis., • Active demonstration of broad knowledge base and positive work habits as evidenced by ability to train new staff, take on new challenges, flexibility in work assignments, and participation in meetings and projects as assigned. Level III (in addition to Level II Qualifications) • 4 years' experience working with managed care or healthcare industry., • Demonstrates a thorough knowledge and understanding of sources of information about health plan contracts, riders, policy statements, and procedures to identify eligibility and coverage and assisting other staff and other areas within the company with related inquiries., • Demonstrates operational knowledge of FACETS application and workflow processes, • Ability to resolve/respond to customer inquiries across multiple plans with limited assistance., • Ability to collaborate within the organization when issues arise with limited assistance., • Ability to identify potential systemic issues and report as necessary without supervisor assistance. Physical Requirements: • Ability to work prolonged periods sitting at a workstation and working on a computer., • Ability to work while sitting and/or standing while at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • Ability to work in a home office for continuous periods of time for business continuity., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed., • Manual dexterity including fine finger motion required., • Repetitive motion required., • The ability to hear, understand and speak clearly while using a phone, with or without a headset. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): N3 - Min 18.55 Mid 22.72 Max 26.90 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Schedule: Mon-Fri Remote We Offer: Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance 401(k) Retirement Plan Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability Employee Disc

A healthcare institution in the City of Syracuse is seeking a Medical Records Coordinator to manage patient information changes in electronic systems like EPIC and Chartmaxx. This position offers a remote work opportunity within a collaborative team environment.

Full timeDay Shift This is not a remote work from home position Monday - Friday, Day Shift Schedule Position: Clinical Risk Management Analyst Mission Statement: We, St Josephs Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. POSITION SUMMARY The Clinical Risk Management Analyst is responsible for the overall patient safety and clinical risk management functions related to review and response to reported events. Responds to crisis situations that have patient safety and risk management implications and assists staff with problem solving. EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE: * Experience in health care setting. * Bachelors degree required (nursing, healthcare related degree is strongly preferred). * Masters degree preferred. * Certification (CPHRM) is preferred. * Registered Nurse preferred. * Ideally, the candidate will have 3-5 years in risk management / patient safety experience. SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS: * Strong written and oral communication skills, strong interpersonal, motivational and conflict resolution skills. * Strong management and administrative skills. * Broad-based knowledge of hospital related regulatory compliance requirements. * Presentation skills, team player, ability to influence change without direct authority, and negotiation skills. WORK ENVIRONMENT AND HAZARDS: Office and/or Clinical Setting. Exposure Class I or II dependent on service. PHYSICAL DEMANDS: Sedentary work: requires sitting, standing and walking. WORK CONTACT GROUP: All services, employees, medical staff, patients, visitors, vendors, various regulatory and professional agencies. SUPERVISED BY: Manager of Risk Management SUPERVISES: None CAREER PATH: Management OPERATIONS/COMPLIANCE: Is responsible for data management, investigation & reporting. Supports the education components of the facilitys risk management program. Promotes the organizational patient safety initiatives. LOSS PREVENTION/PATIENT SAFETY: Navigates facility-wide systems for risk identification, investigation, and reduction. Organizes and manages facility-wide educational programs on health care risk management and related subjects for health care practitioners. Presents such programs in conjunction with the facilitys education department or other organizations. Maintains a network of informational sources and experts; performs risk surveys and inspects patient care areas; reviews facility to assess loss potential. Works with leadership to develop risk mitigation plans associated with litigated claims. Ensures that patient care-related incidents are reported to Trinity System Office, CMS, and/or the Department of Health as required by law. Specific Activities * Conducts case finding by daily review of reported events and other information retrieved from other sources (i.e., verbal report, phone report, electronic submissions from MIDAS, and other referrals) and initiates appropriate follow-up. * Communicates with regulatory agencies, as needed, including, but not limited to: the NYS Department of Health (DOH), FDA, and others. * Coordinates overall functions including but not limited to: NYPORTS, NIMRS, Justice Center, STARS/ClearSight, Centers for Medicare and Medicaid Services (CMS) death reporting in restraints; ensuring that reporting criteria are met. * Demonstrates a strong ability to identify, analyze and solve problems. * Uses appropriate tools when conducting root cause analysis, failure mode and effect analysis, gap analysis, other risk assessments. * Promotes an environment of learning and safety. * Is readily available to all staff as a resource. * Competent with data display and analysis * Additional duties as assigned. Other duties as assigned- including but not limited to supporting clinical risk management (such as event review, event reporting, oversee/facilitate causal analysis (root causes analysis, apparent cause analysis, common cause analysis), event management, other loss control/loss prevent activities. Pay Range: $31.50 - $44.35 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Family Medicine / Primary Care Physician (Part-Time) Hourly Contract | Remote | $130 - 300 per hour 1. Role Overview Mercor is hiring Family Medicine / Primary Care Physicians (PCPs) on behalf of a leading healthcare partner dedicated to providing comprehensive, patient-centered medical care.

Job DescriptionSalary: $40.00/hr. - $50.00/hr. *This is a Bargaining Unit Position, and the candidate will be required to join the local union chapter (Service Employees International Union, LOCAL 200 United. Who is CenTrio? CenTrio is a fully integrated, innovative and sustainable energy services provider to a wide range of industries such as higher education & healthcare campuses, cities, and communities. It serves more with utility infrastructures serving more than 170+ million square feet of space and operations in 10 cities across the United States and growing. In each community, the company operates highly efficient and innovative utility infrastructures that produce and distribute electricity, steam, hot water and/or chilled water to customer buildings and campuses. Customers connected to these systems enjoy multiple benefits including reduced operating costs, lower emissions and unmatched reliability. CenTrio is a wholly owned subsidiary of a global Infrastructure Investment Consortium with unmatched financial wherewithal and manages a portfolio of long-life, high quality infrastructure assets with high barriers to entry that generate stable and growing cash flows. CenTrio is planning an aggressive growth strategy during the next 30 years. CenTrio will expand the existing district energy grids, build new systems in other parts of the cities already located, pursue growth to expand its public-private partnerships with higher education and healthcare customers (both Design-Build-Finance-Operations-Maintain and other types of long-term concession arrangements), add to its power generation portfolio, introduce alternate fuels and technologies, and provide services to other municipalities. Why Join CenTrio? CenTrio offers a dynamic and friendly work environment, dedicated to nurturing a top-notch team culture! Additionally, CenTrio offers an array of fabulous benefits and perks. • Medical Benefits first day of hire, • Medical, dental, vision, Life & AD&D benefits, • Option of supplemental Life & AD&D benefits, • Company paid High-Deductible Healthcare Benefit Plan, • 401k plan with 5% match, • Training Opportunities and career progression, • Competitive salaries that reflect the value of skills and experience, • Dynamic and friendly work environment in a rapidly expanding industry with a national presence, • Remote, Hybrid, and In Office schedules available dependent on job responsibilities, • 24-hour Employee Assistance Program/Hotline, • Corporate discounts (Travel, Entertainment, Home, Auto, Apparel, Health and Wellbeing, and other various retail options) Job Summary The plant Electrician will be a key member of the Companys Operations and Maintenance team, responsible for the installation, maintenance, testing, troubleshooting and repair of the plants industrial electrical equipment. Reporting directly to the Electrical and Controls Manager. The group operates under a flat structure, and the successful candidate will have regular visibility and direct access to the Director of Operations. The successful candidate will be a critical member of the team, ensuring the successful execution of providing our customers with steam and chilled water on a 24/7/365 basis. Electricians work 8-hour shifts Monday through Friday. The successful candidate will also be expected to work well as part of a team. The successful candidate will be a self-starter that enjoys working in a fast-paced environment, strong commitment to deadlines and team, is process oriented with a high sense of ownership in their work, possesses a high degree of intellectual curiosity, and has a superior knowledge of steam and chilled water systems. Core Responsibilities • Read and interpret drawings, blueprints, schematics, and electrical code specifications to determine layout of industrial electrical equipment installations, • Install, examine, replace, or repair electrical wiring, receptacles, switch boxes, conduits, feeders, fiber-optic and coaxial cable assemblies, lighting fixtures and other electrical components, • Test electrical and electronic equipment and components for continuity, current, voltage and resistance, • Maintain, repair, install and test switchgear, VFDs, motor starters, disconnects, transformers, switchboard meters, regulators, and protective relays., • Maintain, repair, test and install electrical motors, generators, alternators, and UPS systems, • Utilize a preventive maintenance program to complete tasks and keep maintenance records, • Effectively communicate and work collaboratively at all levels of the organization in diverse work group settings and in concert with external resources., • Effectively use a variety of media (i.e., MS office suite, ) to convey technical data, concepts, and ideas., • Read complex schematics, wiring diagrams and shop drawings for the purpose of installation, troubleshooting, and repairing of major systems and minor subsystems and components, • Connects, disconnects, and tags out equipment and circuits for test or repair and safety of personnel and equipment, • Perform installations in compliance with the national electrical, • Performs basic mechanical repairs as required, • Maintains shop and storage areas in a neat and orderly, • Maintains the safe and efficient use of materials, tools, test equipment and personal safety and all others working in the vicinity., • Cleans work area after work is, • Complies with plant policy and procedures, particularly those involving personnel and equipment safety., • Maintains regular and punctual attendance, • Other duties as assigned Professional Experience & Knowledge: • Journeyman experience or the completion of an apprenticeship, • Knowledge of electrical systems, hand tools, and industrial, • Awareness of national, state, and local electrical codes and, • Strong verbal and written communication, • Motivated self-starter who can manage projects and make, • Ability to read schematics, blueprints, and other technical, • Willing to perform physically demanding tasks, such as lifting heavy objects, climbing ladders, crawling, etc., • Ability to adhere to all safety requirements, • Must be willing to work through all holidays, weekends, and overtime when, • Must be willing to work during all types of weather events when necessary, • Must be proficient in the use of Microsoft Office Suite including Word, Excel, and, • Will work closely with the operations and maintenance lead personnel along with the Plant, • Exemplifies the right motivation by aspiring to achieve collective, • Collaborative and interpersonal, • A process-focused individual with a passion to drive and deliver effective, • Current City of Syracuse Masters Electrician license is a plus, • Self-motivated and proactive, with respect to both managing workload and professional, • Ability to work in a dynamic, complex, fast-paced environment, to adapt quickly and to manage changing priorities. Physical Requirements: • Must be able to work in tight spaces and elevated positions: twisting, turning, bending, and holding arms at / above the head are all common movements; able to lift up to 100lbs., • Must be able to clearly see and differentiate all colors, • Must be able to maintain standard threshold of hearing to safely perform job duties, • Must have good eyesight, hearing and manual dexterity, • Wear all types of PPE including hearing protection, eye protection, all types of hand protection, steel toe footwear, head protection, wear fall-protection, half-face and full-face respirators Conditions of Employment: • Valid New York State Drivers License, • Only authorized employees are permitted to use company vehicles, this includes Industrial trucks (forklifts, scissor lifts, etc.) and electric vehicles/golf carts. To be an authorized employee, you must be at least 21 years old, hold a current valid State Drivers' license and demonstrate a clean driving record. The driver must be on an approved list for company insurance purposes. Your driving record will be screened as part of the pre-employment process and annually in December., • All certifications/licenses must be up to date Health, Safety & Environment (HSE) CenTrio maintains a steadfast commitment to a proactive safety culture, with HSE being a collective responsibility throughout the organization. Your HSE accountability also encompasses: • Promote, ensure, and maintain a safe and healthy environment for your fellow workers and yourself so that everyone goes home injury-free, • Work in compliance with the provisions of the Occupational Health and Safety Act, Industrial Regulations, Environmental Protection Act and Regulations and HSE policies, programs, and procedures, • Responsible for identifying and reporting workplace HSE hazards and concerns to your supervisor immediately and providing solutions (if aware of any) to address these concerns as requested, • Immediate reporting of all work-related injuries/illness to your supervisor, • Adhere to various PPE requirements of the position which may include hearing protection, eye protection, hand protection, steel toe footwear, head protection, fall-protection, respirators (half-face and full-face) DISCLAIMER The preceding position description is intended to provide the general nature and level of work to be performed by employees within this classification. It is not intended to be a detailed description of the position or be interpreted as a comprehensive listing of all duties, responsibilities, and qualifications required for this position. DIVERSITY STATEMENT We know that our greatest strengths come from the people who make up our team. CenTrio is committed to the creation and nurturing of a diverse community of individuals through inclusive excellence. Diversity involves recognizing the value of differences and the inclusion of all members of the community including those that experience discrimination or under representation. This is a core value of the organization as we strive for a culturally diverse work force that reflects the multicultural nature of the nation and our world and bring unique strengths and abilities which contribute to CenTrio.

Job Description As a Field Technician, Transport, you will use a company truck/van to perform first and second-line maintenance on Coinstar kiosks within an assigned territory. You will plan and schedule your days, making adjustments to rapidly changing priorities. You’ll work in an environment where route, daily tasks, and weather conditions can (and will) change on a regular basis. This position provides coin & cash handling and transportation responsibilities which involves using a specially designed hand truck to pull/push coin bins weighing up to 600lbs from the kiosk to the vehicle and deliver them to a designated location. Key Responsibilities • Perform scheduled preventative maintenance including cleaning (inside & out), wiping down the kiosks, removing debris, changing paper, etc., • Electromechanical troubleshooting, calibration, repair and maintenance., • Test all components of the kiosk including connectivity, software and electromechanical functionality to ensure all components of the kiosk are properly functioning., • Perform repairs including replacing worn parts using small tools and diagnostic utility., • Perform remote diagnostics and assist Service Representative & Transportation Service Representative with repairs remotely. Assess and schedule advanced technical problems into your own planning., • Manage and prioritize field change orders to ensure completion deadlines are achieved. FCO’s may include updating signage and displays, installation of wireless kits, software updates, etc., • Effectively prioritize route and plan day based on stats, service calls, field change orders, geography and other tasks assigned by your manager., • On a daily basis monitor market metrics and construct/adjust weekly plan to ensure balanced delivery of metrics and expectations/commitments are met., • Receive and prioritize kiosk pages to effectively manage work into timely and efficient route plan., • Consistently plan/schedule and prioritize installation/de-installation activities into weekly planning to ensure deadlines are met., • Perform coin handling and transportation services., • Receive, prioritize and schedule CSC service calls into daily planning and log completion., • Receive, prioritize and schedule Loss Prevention dispatches/investigations and report findings., • Manage parts orders and inventory., • Managed controlled parts by keeping asset logger up-to-date and ensure timely installation., • Properly manage and secure all assigned kiosks and company assets such as car, voucher paper, phone, laptop, parts, tools, phone, etc., • Promote and maintain good customer relations through high standards of personal appearance, ethical behavior, maturity and good judgment., • Demonstrate good judgment in time management, route planning, efficiency and expense control., • Timely completion of administrative duties such as logging service calls, completion of expense reports and time sheets., • High school diploma, GED or equivalent with 2+ years of experience in troubleshooting and repair of computer, electronic and electromechanical devices OR Associate Degree in electronics or similar concentration required, • Basic background knowledge in computer hardware and software as well as basic knowledge of computer-controlled equipment, • Previous experience in handling a position of responsibility with limited direct supervision or demonstrated ability to work independently in a position of responsibility., • Basic knowledge of Microsoft Word and Excel and intermediate knowledge of current PC operating systems required, • Excellent interpersonal skills focused on customer and team success, • Strong written and verbal communication skills with the ability to interact with various levels inside and outside of our organization, • Accountable for providing support to customers that meet standards of superior quality service and professionalism at all times, • Must have a valid driver’s license and maintain an acceptable driving record, • A Commercial Motor Vehicle Certification (CMV) is required, • Background checks, MVR and drug tests will be required Field Technician work involves operating a van/truck to service kiosks within a specific region or route. Regularly and safely perform all functions of operating a van/truck, including prolonged sitting. This position provides coin & cash handling and transportation responsibilities, which requires positioning oneself (e.g., stand, walk, stoop, bend, twist, kneel, crouch, push, pull) to regularly handle or move objects weighing up to 30 lbs., occasionally move or lift objects up to 85 lbs., and frequently move coin bins weighing up to 600 lbs. using a specially designed hand truck. Climbing in and out of the van/truck, and ascending and descending the step into the van/truck are required. Regularly operate a laptop and mobile phone. Communicate and exchange information with co-workers and other individuals in person or electronically. Pay and Benefits The typical starting pay range for this position is between $21.94-$25.51per hour. Coinstar utilizes geographically based pay ranges, within the United States, which allows us to pay competitively and consistently based on location. Within the range for the applicable geographic area, individual pay is determined by several factors, including job-related skills, experience, and relevant education or training. Your recruiter can share the salary range specific to your location. Short-Term incentives are a part of the total compensation package and are based on Company and Individual performance. Short-term bonus incentives are a part of the total compensation package and are based on Company and Individual performance. We believe that continued good health, financial security, and work-life balance are important. Coinstar is proud to offer a complete, progressive benefits package including: • Health & Wellness Coverage: Three outstanding medical plans to choose from, along with dental and vision insurance, Short-Term and Long-Term Disability Insurance, and Life Insurance., • Retirement Savings: Traditional and Roth 401(k) plans with a company match that immediately vests., • Paid Time-Off (PTO): PTO accruals begin at 18 days per year, plus 7 company holidays and 5 floating holidays. Additionally, we offer paid parental and adoption leave. We are Coinstar because of our people. We value and embrace their unique and diverse talents, perspectives and experiences and strive to build an environment where everyone can bring their best self to work. We are an Equal Opportunity Employer. Coinstar will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact our Human Resources team via . We believe that diversity and inclusion make us a better, more innovative, and successful company, and we seek to recruit and retain a diverse talent pool. Even if you do not meet every qualification, we encourage you to apply. This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Job Description:\n\nBLUBERI VALUES: We Are the New School Clarity and Transparency Find It, Fix It, Own It Standard Operating Success Easiest Company to do Business With It’s A Team Sport Celebrate Wins, But Never Be Satisfied About the Company: Headquartered in Las Vegas and backed by more than 25 years of industry experience, Bluberi is an inventive company that is dedicated to developing and delivering the highest quality casino gaming experience to players and operators. Our team is comprised of seasoned, multi-talented innovators who are focused on bringing gaming to life with entertaining games and high-performing cabinets. We are the risk-taking spirit of gambling, and we add imagination and innovation to everything we create. About the Team: At Bluberi, we focus on one thing: bringing the wonderful world of gaming to life. Driven by passion and supported by our dedication to new ways of thinking, we develop original gaming experiences that demand attention. Inspired by our players and love of gaming, we aim to entertain by incorporating interactive technology and electrifying imagery. Summary: Bluberi gaming is seeking a Field Services Technician. The Field Services Technician is responsible for servicing Bluberi gaming equipment and will be part of our professional Field Service team. Essential Functions: Customer Communications Deliver the highest level of customer experience through effective communications and professional service interactions with bluberi customers. Maintain contact with the customer on a regular basis while performing work on their machines, including follow-up after work is completed. Service Activities: Install, setup, maintain and reconfigure gaming products. Troubleshoot malfunctioning equipment to the Failing Replaceable Unit (FRU) returning equipment to working order in the field. This may include swapping failed equipment, cleaning and/or minor adjusting of the malfunctioning component. Order replacement parts and supplies. Manage parts return to disposition location using appropriate packing materials and shipping services. Perform periodic preventative maintenance services to promote continuous operation of Bluberi equipment. Responsible for required daily paperwork, including Field service Reports, Time Sheets, Expense Reports and post installation documentation. Responsible for transporting, installing, and maintaining Bluberi gaming equipment, replacement parts, tools, and other equipment in an organized and structured manner. Responsibly manage remote warehouse of repair components and engage with monthly, quarterly and annual cycle counts and physical inventory requests. Execute all necessary paperwork for part transfers, orders and usage. It is highly likely that there will be long periods of driving from one job site to the next, with frequent overnight stays Perform floor walk-throughs while on site at customer locations to observe bluberi games and ensure they are fully functional and properly configured. Take appropriate actions where necessary, to correct equipment operation. Perform other tasks and duties as assigned by the supervisor Internal Interactions: Responds to dispatches and drives to customer locations within a specified area to repair gaming equipment and communication devices. Works closely with scheduling to understand upcoming customer equipment activities including; installations, conversions, removals or Preventative Maintenance. Manages all travel requirements necessary to support these scheduled events. Communicate effectively and efficiently with Bluberi scheduling and dispatch. Accurately report service activity, arrival and departure times and problems, details, and resolutions of failures (to Dispatch or within the Service Management application). Work closely with Product Management and Sales to provide quality feedback on specific field activities via established communication channels. Attend weekly meetings with the Field Service organization to listen and interact with team members sharing relevant information to improve bluberi’s collective service capabilities. Skills Required: Ability to interact with coworkers and customers in a courteous and professional manner, including problem resolution and decision making Must possess Basic problem analysis and troubleshooting skills. Must be able to climb, lift and carry equipment weighing up to fifty (50) pounds. Must be able to sit and drive for prolonged periods of time. Demonstrate dexterity when working with tools and working with moving parts and electrical current. May work at heights for installation of equipment, work in close quarters and/or be exposed to inclement weather during some installations. Must be able to sit, stand, crouch, bend, reach, kneel, lie prone, hold, push, pull and lower as necessary Ability to safely use common hand tools including the following: screw drivers, nut drivers, wrenches, hammers, center punches, drills, multimeters and polarity checkers Ability to follow detailed written and verbal instructions and technical manuals, including block diagrams and basic schematics Must have a valid driver's license and be able to obtain CDL if necessary Have basic written communication skills in the English language. Have basic verbal communications skills using the English language. Has basic customer service skills including: Listening skills, ability to empathize with customer, sensitivity to delivery tone and how to communicate in various situations. Required Education:High School Diploma/GED Technical or I.T. related training or education is a plus. Experience Required:4+ years of electronics, repair, field, or related industry experience Degree or certification in Gaming-related field highly preferred. Preferred Education and Experience: Familiarity with the casino gaming industry is considered a strong plus. Knowledge of programming languages such as Python and/or R for advanced data analysis. Strong statistical analysis skills, including but not limited to regression analysis, cluster analysis, and hypothesis testing. Excellent verbal and written communication skills for presenting findings and collaborating with both internal teams and external customers. High level of accuracy and attention to detail, especially when handling complex data and making recommendations. Prior experience in roles requiring client or customer interactions, especially in presenting data-driven insights. Licensing: Must be able to obtain licensing approval by tribal and/or state gaming regulators Training: Deliver basic training to new customers on servicing / maintaining Bluberi equipment. Attending driver training and following Bluberi vehicle policy regarding the use and maintenance of the company vehicle. Attend continual training events and programs to maintain proficiency with servicing Bluberi gaming equipment. Work Environment: May work at heights for installation of equipment, work in close quarters and/or be exposed to inclement weather during some installations. May be exposed to secondhand smoke. Physical Demands: Manual Dexterity: The ability to manipulate and handle small components and parts of slot machines, including buttons, switches, and electronic components, is essential. Lifting and Carrying: Field technicians may be required to lift and carry heavy equipment, such as slot machines or replacement parts, which may weigh up to 50 pounds or more. Standing and Walking: The job often involves long periods of standing and walking, as technicians move between different slot machines or gaming areas. Bending and Kneeling: Technicians may need to bend down or kneel to access and repair components located at the base of the slot machines. Fine Motor Skills: Precise adjustments and repairs may require steady hands and fine motor skills, especially when working with delicate electronics. Visual Acuity: Good vision, including the ability to distinguish colors and small details, is crucial for diagnosing and repairing slot machine issues. Hearing: Technicians should have adequate hearing to detect any unusual sounds or malfunctions in the machines. Communication Skills: Clear verbal and written communication skills are necessary for documenting repairs, interacting with customers or casino staff, and providing instructions or reports. Climbing: Some slot machines may be stacked or positioned in high places, requiring technicians to safely climb ladders or use aerial lifts. Stamina: The job may involve working in noisy and fast-paced casino environments for extended periods, so physical stamina is important. Safety Awareness: Technicians must adhere to safety protocols, including using personal protective equipment (PPE) when necessary, to prevent injuries while working with electrical equipment. Driving: A valid driver's license and the ability to drive to various casino locations for on-site repairs may be required. Must be able to sit and drive for prolonged periods of time. Work Environment: May work at heights for installation of equipment, work in close quarters and/or be exposed to inclement weather during some installations. May be exposed to secondhand smoke. Travel Required: Yes, 100% Locations: Throughout the Syracuse & Buffalo New York Area. Employment at Will Employment at Bluberi is on an at-will basis unless otherwise stated in a written individual employment agreement signed by Bluberi’s CEO. This means you and/or Bluberi have the right to terminate employment at any time for any reason with or without cause or notice, as applicable to federal or state law. Nothing in this guide creates or is intended to create an employment agreement, express or implied. Nothing contained in this, or any other document provided to you is intended to be, nor should it be, construed as a contract that employment or any benefit will be continued for any period of time. In addition, no company representative is authorized to modify this policy for any individual or to enter into any agreement, oral or written, that changes the at-will relationship. Immigration Law Compliance Bluberi is committed to full compliance with the federal immigration laws. These laws require all individuals to complete an employment eligibility verification procedure when hired. All new Team members are required to electronically complete and sign an I-9 form and furnish original documentation for proof of identity and proof of eligibility to work in the United States within (3) business days of their first day of employment. Changes in immigration status must be reported to HR as soon as they occur. Equal Employment Opportunity Employer Bluberi is an equal employment opportunity employer. Our policy is to select, place, train and promote the best qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all of our employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as sex, color, race, ancestry, religion, national origin, age, disability unrelated to the ability to perform the essential functions of the job, veteran status, sexual orientation, citizenship status, or other protected group status. This equal employment opportunity policy applies to all Bluberi activities, including, but not limited to, recruiting, hiring, training, transfers, promotions, wages, and benefits. Creativity, innovation, imagination and curiosity are naturally inclusive. Bluberi values and respects all teammates and knows diversity makes us better and helps us achieve our goals. Americans with Disabilities Act (ADA) and Reasonable Accommodation Bluberi is committed to the fair and equal employment of individuals with disabilities under the ADA. It is Bluberi’s policy to provide reasonable accommodation to qualified individuals with disabilities unless the accommodation imposes an undue hardship on the company. Bluberi prohibits any harassment of, or discriminatory treatment of, employees or applicants based on a disability or because an employee has requested reasonable accommodation. In accordance with the ADA, reasonable accommodations will be provided to qualified individuals with disabilities to enable them to perform the essential functions of their jobs or to enjoy the equal benefits and privileges of employment. A Bluberi employee or applicant with a disability may request an accommodation from the HR department and should specify what accommodation is needed to perform the job and submit supporting documentation explaining the basis for the requested accommodation, to the extent permitted and in accordance with applicable law. The company then will review and analyze the request, including engaging in an interactive process with the Bluberi employee or applicant, to identify if such accommodation can be provided, or if any other possible accommodations are appropriate. If requested, the individual is responsible for providing medical documentation regarding the disability and possible accommodation. All information obtained concerning the medical condition or history of an applicant or Bluberi will be treated as confidential information, maintained in separate medical files, and disclosed only as permitted by law. It is the policy of Bluberi to prohibit harassment or discrimination based on disability or because an individual has requested reasonable accommodation. Bluberi prohibits retaliation against individuals for exercising their rights under the ADA or other applicable civil rights laws. Team members should use the procedures described in the Anti-Harassment/Non-Discrimination Policy to report any harassment, discrimination, or retaliation they have experienced or witnessed. Employment Classification To determine eligibility for benefits and overtime status and to ensure compliance with federal and state laws and regulations, Bluberi uses the following classifications. Employment classifications are based on the guidelines of the Fair Labor Standards Act (FLSA) and, as circumstances dictate, Bluberi may review or change employment classifications at any time. Exempt: Exempt Team members are paid on a salary basis and are not eligible to receive overtime pay. Non-exempt: Non-exempt Team members are paid on an hourly basis and are eligible to receive overtime pay for overtime hours worked. Regular, full time: Team members who are not in a temporary status and work a minimum of 30 hours weekly and maintain continuous employment status. These Team members are eligible for the full-time benefits package and are subject to the terms, conditions, and limitations of each benefits program. Regular, part time: Team members who are not in a temporary status and who are regularly scheduled to work less than 30 hours weekly, but at least 20 hours weekly, and who maintain continuous employment status. Part-time Team m

Enters the patient room with the physician during patient visit to capture and transcribe medical record documentation utilizing electronic medical record applications. Medical Scribe Job Duties:

Job Description The Senior Claims Specialist handles complex and high-profile Workers' Compensation claims following company standards. This role works closely with case managers and attorneys, manages subrogation, and negotiates settlements. The Senior Claims Specialist ensures the best possible outcome for the claim, meeting customer service expectations, and supporting the goals of the Claims Department and CorVel. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Receives claim, confirms policy coverage and acknowledgement of the claim, • Determines validity and compensability of the claim by investigating and gathering information regarding the claim and files necessary documentation with state agencies, • Establishes reserves and authorizes payments within reserving authority limits, • Develops and manages well documented action plans with the case manager and outcomes manager to reduce overall cost of the claim, • Coordinates early return-to-work efforts with the appropriate parties, • Manages subrogation and litigation of claim as it applies, • Manages potential claim recoveries of all types, • Reports claims to the excess carrier when applicable, • Communicates claim status with the customer and claimant, • Adheres to client and carrier guidelines and participates in claims review as needed, • Develops and maintains professional customer relationships, • Complies with rules and regulations of applicable state, • Additional duties as assigned KNOWLEDGE & SKILLS: • Excellent written and verbal communication skills, • Ability to assist team members to develop knowledge and understanding of claims practice, • Ability to identify, analyze and solve problems, • Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets, • Strong interpersonal, time management and organizational skills, • Ability to work both independently and within a team environment, • Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers’ Compensation EDUCATION & EXPERIENCE: • Bachelor's degree or a combination of education and related experience, • Minimum of 6 years’ industry experience and claim handling, • Self-Insured Certificate preferred, • State Certification as an experienced Examiner PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $61,053 - $98,334 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description Job Summary: To perform inspection, preventative maintenance, repair of medical equipment at customer facilities. Remote, work from home base, traveling to customer sites to provide service. Occasional travel to Office in Rochester, NY. MAJOR DUTIES AND RESPONSIBILITIES: • Administrative:, • Reads and interprets medical equipment operation and maintenance manuals, schematics, and mechanical drawings. Use of all available resources., • Must be able to travel as necessary to perform the technical tasks below., • Technical, • Operates test equipment, such as, safety analyzers, ESU analyzers, defibrillator analyzers, and physiological input simulators., • Uses common hand tools as required in the performance of job tasks., • Troubleshoots and repairs: Electro-mechanical equipment, hydraulic, steam, electrical, and microprocessor based systems., • Inspects, troubleshoots, and repairs a wide variety of electronic and electro-mechanical medical equipment including but not limited to physiologic monitors, infusion devices, defibrillators, ESUs, and general patient care devices, endoscope washers, and sterilizers., • Performs spot and routine safety and performance checks. The following performance expectations represent core competency requirements for the position of Equipment Technician. • Maintains knowledge of the clinical purpose, proper operating procedures, maintenance requirements, and risks associated with use, of medical devices for which the technician has maintenance responsibilities., • Troubleshoots equipment problems to component level., • Demonstrates proper and effective use of test equipment, input simulators, and hand tools., • Interprets schematic drawings and performs basic circuit analysis., • Demonstrates effective equipment assembly/disassembly, and component replacement skills., • Interacts in a professional manner with all client staff, patients, and co-workers., • Maintains knowledge of, and compliance with Mantis Medical Equipment Service reporting policies and procedures., • Maintains knowledge of, and compliance with corporate, and client mandated policies regarding workplace safety issues (infection control, fire safety, hazard communications, etc.)., • Must be experienced in troubleshooting, repairing and maintaining electro-mechanical systems. (HVAC, Residential or Commercial considered.), • Educational background should include the completion of a two-year associate degree program in Technology/Engineering curriculum, or military/ non-military equivalent. Recommended., • Must be able to troubleshoot and repair complex electronic, steam, and/or hydraulic devices utilizing resources available., • Must work with a minimum of supervision., • Must be able to read and write English and communicate effectively with hospital staff, vendors, manufacturers, and corporate staff., • Must be able to access and work in confined spaces with little or no assistance., • Must be able to lift a minimum of 50 lbs. to chest height unassisted and 60 lbs. assisted., • Must be willing and able to work with potentially harmful/irritating chemicals using safety guidelines., • Must be able to travel to customer sites within the region., • Some overnight travel may be applicable for training purposes or customer site visits. Our benefits package is designed to attract, retain, and motivate high caliber professionals in support of the mission and goals of Mantis Medical Equipment Service. We offer a full array of benefits that add value to your compensation package and protect you and your family. This includes medical insurance, paid holidays, and paid time off, which provide for personal well-being. In addition, we offer a 401K with a generous company match. Fuel and Car Allowances are provided. Entry level technicians will be considered. Training provided. Company DescriptionMantis Medical Compliance Group is a fast growing biomedical engineering firm that has made investments in to growth and quality for the future. From medical device sales and repair, to maintenance programs, environmental monitoring and compliance consulting, Mantis brings over three decades of proven solutions and trusted expertise. Our team of certified and OEM-trained staff brings over 30 years of experience to exceed the needs of each client we serve.Mantis Medical Compliance Group is a fast growing biomedical engineering firm that has made investments in to growth and quality for the future. From medical device sales and repair, to maintenance programs, environmental monitoring and compliance consulting, Mantis brings over three decades of proven solutions and trusted expertise. Our team of certified and OEM-trained staff brings over 30 years of experience to exceed the needs of each client we serve.

Job DescriptionField Service Technician: Responsibilities & Duties Maintain and repair Henny Penny and Stoelting Foodservice Equipment for Foodservice, Restaurant, Supermarket and Convenience store industry, in Upstate New York - Syracuse, Albany and Buffalo areas, as well as Northeast ME, CT, VT, MA. Perform field diagnostics and repairs on Fryers, Holding Cabinets, Heated Displays, Combination ovens, Soft serve, Milkshake, Custard and Frozen Beverage machines. Field Service Technician: Qualifications & Skills - Must have basic mechanical, electrical and gas skills. Must be willing to travel to multiple locations daily. Must be able to lift 50lbs. On the job training provided. Able to troubleshoot and work independently. Clean driving record and valid license. HVAC/refrigeration certification a plus. Wage negotiable based on experience. Field Service Technician: Benefits & Perks - Service vehicle provided. 100% Employee Medical. Paid Holidays and time off. IRA with employer matching up to 3%. Bonuses. Work independently. Small family owned company, in business over 40+ years. Benefit Conditions: • Waiting period may apply, • Only full-time employees eligibleThis Company Describes Its Culture as:, • Outcome-oriented -- results-focused with strong performance culture, • Stable -- traditional, stable, strong processesSchedule:, • Monday to Friday, • Day shift, • Overtime, • 8 hour shiftThis Job Is:, • Open to applicants who do not have a high school diploma/GED, • Open to applicants who do not have a college diplomaJob Type: Full-time Benefits: • 401(k), • 401(k) matching, • Flexible schedule, • Health insurance, • Paid time off, • Professional development assistance, • Retirement plan, • Tuition reimbursement, • Vision insuranceExperience:, • maintenance: 1 year (Preferred)License/Certification:, • Driver's License (Required), • HVAC Certification (Preferred)Willingness to travel:, • 100% (Required)Work Location: On the road This is a remote position.

Job Description The Liability Claims Specialist manages non-complex and non-problematic Heavy Auto and/or General Liability claims under direct supervision of a senior claims professional. This role aims to achieve optimal outcomes for both CorVel and our clients. The Liability Claims Specialist handles litigated files and works with delegated limited authority, adhering to company best practices. This is a remote role. Heavy Auto Liability experience is required. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Manages non-complex and non-problematic medical only claims and minor lost-time liability claims under close supervision, • Receives claims, confirms policy coverage and acknowledgment of the claim, • Determines validity and compensability of the claim, • Establishes reserves and authorizes payments within reserving authority limits, • Communicates claim status with the customer, claimant, and client, • Adheres to client and carrier guidelines and participates in claims review as needed, • Collaborates with team members on more complex or problematic claims as necessary, • Additional duties as assigned KNOWLEDGE & SKILLS: • Excellent written and verbal communication skills, • Ability to learn rapidly to develop knowledge and understanding of claims practice, • Ability to identify, analyze and solve problems, • Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets, • Strong interpersonal, time management, and organizational skills, • Ability to meet or exceed performance expectations, • Ability to work both independently and within a team environment EDUCATION & EXPERIENCE: • Heavy Auto and Liability experience is required, • Minimum of 1 year of industry experience and claims management preferred, • Bachelor's degree or a combination of education and related experience, • Current Adjuster’s License in state of operation is required, • Multi-State license is preferred PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $52,999 - $85,473 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job DescriptionAdvance your career with us and be part of a mission-driven team delivering critical telecommunications and recovery solutions. At InfraServices, we’re more than a services provider — we’re innovators, problem-solvers, and collaborators. Our culture is built on a foundation of safety first, guided by a customer-focused philosophy, and defined by excellence and integrity. Here, every voice is heard, fresh ideas are celebrated, and exceptional talent is valued. We’re committed to building an employee experience rooted in trust, respect, continuous learning, and growth opportunities. Whether you’re building cutting-edge infrastructure, supporting field operations, or driving business development, you’ll play a vital role in upholding our core values and delivering on our business objectives. Job Summary: This position is responsible for the on-site supervision of the general construction activities being performed on wireless cell tower sites. Essential Duties and Responsibilities: · Direct and supervise the general construction activities being performed on wireless cell tower sites, including but not limited to the site layout, foundation, grounding, laying conduit and fiber, general landscaping, and electrical installations, as applicable · Provide leadership to the crew from the beginning of a project through completion, ensuring safety and quality standards, budget, and timelines are adhered to · Review the documentation to prepare for the build, assemble the necessary materials, and determine required installation methods· Supervise the tracking of on-site inventory and materials, and refresh project supplies as needed· Effectively sweep and PIM test all coax lines and fiber per customer specifications· Collect, review, and submit all on-site closeout documentation per the deliverable timelines · Identify areas of improvement for staff and make training recommendations to management as required · Maintain tool inventory and upkeep daily on job site· Ensure that the crew completes all required Company documentation· Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Education: High school diploma, general education degree (G.E.D.), or related trade school education Experience: · Six to eight years wireless telecommunications industry experience · Two to four years supervisory experience · General site construction and minor electrical experience · Ability to operate equipment such as excavators and skid steers· Must have or obtain and maintain OSHA Construction 10-hour Safety Training Card· Must have or obtain and maintain First Aid and CPR certification· Must have or obtain and maintain RF Radiation Safety & Awareness certification Technical Skills:· Computer and Microsoft Office proficiency · Anritsu Site Master Certification · Ability to install remote radio heads· Ability to read plans, blueprints, and diagrams Soft Skills:· Basic mathematical skills and calculation ability · Highly organized and detail oriented · Ability to work independently with minimal supervision · Strong verbal and written communication skills · Ability to coordinate multiple tasks simultaneously · Ability to think analytically, apply sound judgement, and solve problems · Ability to motivate, lead, teach, and train on proper work and safety procedures Physical Requirements: · Must be able to pass pre-employment screening that includes background and drug testing· Must have a valid driver’s license and a driving record that meets Company requirements· Must be in good physical condition with the ability to stoop, crawl, bend at the knees and waist, squat, and lift 75 lbs. · Ability to work in various settings with moderate to loud noise levels · Ability to work outdoors in all types of weather · Ability to work long and unpredictable hours · Ability to travel up to 75% of the time, including short notice travel. Travel includes local site travel or national travel depending on business needs. Employee Benefits: At InfraServices, taking care of our people is a top priority. That’s why we’ve built a strong benefits program designed to support you and your family, giving you the security you deserve. We know benefits are an essential part of your overall compensation, and we’re committed to offering a competitive package that reflects the value you bring. Below is a quick look at what we offer. Medical, Dental, & Vision Benefits: We've got your health covered.Short- & Long-Term Disability Benefits: Protection when you need it most.Company Paid Basic Life Insurance: Additional voluntary benefits are available.Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.Flexible Spending Accounts: Manage your finances with flexibility.Employee Assistance Program (EAP): Support when life throws challenges your way.401(K) with Company match: Building your financial future with us.Paid Time Off, Paid Sick Time, & Company Holidays: Achieving that work-life balance.Paid Parental Leave: Supporting your family is our priority.Employee Referral Program: Share the opportunities and reap the rewards.Company Discount Program: Enjoy savings on everyday expenses.Legal Assistance: Affordable legal support for employees. Disclaimer: All job requirements are subject to possible revision to reflect changes in the position requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Work Location: 1201 Kinne Street Gate 6/TR-5 Receiving East Syracuse NY USA 13057-6300 WORK - Onsite no weekends no overtime required 1 yr contract with Extensions $19/hr pay rate ($20 pay rate for bilingual in Spanish) Schedule is Monday to Friday, 8am - 5pm Manage large amounts of incoming calls Generate sales leads Identify and assess customers? needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers We are the number for 1800-Carrier. We serve all of North America, including Canada. Our customer base is end users of our equipment. We are considered ‘the factory’ and are the manufactures of heating a cooling equipment. We then sell the equipment to a distributor who sells to a dealer or contractor. The dealer or contractor installs it in the customer’s home. Instead of the homeowner reaching out directly to the dealer they will call Carrier for assistance. We will also get dealers looking for their distributor so they can obtain parts or technical support. What we help them with: • Dealer referrals—getting a customer connected with a dealer that can provide sales or service we will warm transfer to a dealer, • Our number one goal is to get the homeowner connected with the dealer, • Provide customers with warranty information, • Product comparison, • Dealer referrals to distributors, • Act as a switchboard for the company- we use a database to help us refer customers to the appropriate department, • Customer complaints are triaged by Tier 1 and transferred to the Tier 2 representatives, • Agents are also responsible for triage of remote access or Wi-Fi capable products such as thermostats. Identify Requirements: 6+ months experience handling inbound calls in a call center environment • Microsoft Office proficient, • Type 35-45 words per minute JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. \r\n\r\nJSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. \r\n\r\nJohnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Job Description UAS Operations Engineer Location: Syracuse, NY Employment Type: Full Time The pitch If you're a UAS operator who's tired of being just a pilot, or an engineer who's tired of being stuck behind a desk, this role is built for you. We need someone who can plan and fly a complex BVLOS mission in the morning, debug a telemetry pipeline in the afternoon, and walk a customer through their first installation the next day. Someone who's just as comfortable on a sectional chart as they are in a Python notebook. Someone who can author a Part 107 waiver, troubleshoot a Jetson, and explain to a public safety customer why their concept of operations needs to change. This is a multidisciplinary role that bridges flight operations, customer-facing work, and the engineering tooling that makes both run smoothly. About ResilienX We're a small, engineering-led company building the safety, orchestration, and operational infrastructure that makes BVLOS drone operations possible at scale. Our products are the safety and control layer for low-altitude airspace, managing real-time risk, compliance, and coordination across drones, operators, and missions in public safety, infrastructure, logistics, and defense. In practice, we act as both safety authority and system integrator: we translate regulatory approval into deployable, scalable drone networks. With the FAA's final BVLOS regulations around the corner, the industry is about to take off, and we're at the front of that wave. What it's like to work here Small team. Real ownership. Direct access to the executives setting the strategy. We expect candor, precision, and follow-through, and we give the same in return. We have hard conversations when we need to. We don't do politics, and we don't do empire-building. The work is technically demanding and the stakes are real. Federal stakeholders are watching, and our customers are betting their operations on what we deliver. If you want a role where your work directly shapes how the national airspace evolves, this is it. Who we're looking for You're first and foremost a sharp UAS operator. Part 107 certified, comfortable in the FAA waiver environment, and experienced flying complex missions including BVLOS. You know what a real preflight looks like, you've operated under waivered conditions, and you can read a sectional chart without thinking about it. On top of that, you bring real engineering and data analysis chops. You can write Python to build internal tooling, dig into mission data, and own technical problems end-to-end. You're systems-minded, you take ownership of unfamiliar technical areas and learn them quickly, and you make complex systems work in real-world environments where things break and customers are watching. You're equally at home in the field, in front of a customer, and in the codebase. You're calm under pressure, comfortable with ambiguity, and you know how to manage stress during demanding project weeks. You're practical, self-directed, and accountable. What you'll own • UAS mission planning and execution, including operations conducted under Part 107 waivers (BVLOS, night, operations over people), • ResilienX's drone fleet: platforms, payloads, maintenance scheduling, firmware, deployments, and readiness, • Customer installations, onboarding, training, and ongoing technical support, • UAS-based solution design: translating customer requirements into platform and payload selection, concepts of operations, and mission plans, • Mission data analysis and delivery of insights or finished products to customers, • FAA waiver applications, safety cases, COAs, and operational documentation, authored directly and not just managed, • Python-based tooling for telemetry, data analysis, automation, and mission workflows, • Troubleshooting across software, hardware, networking, telemetry, and integration during demos and field events, • Requirements development, test planning, documentation, and customer-facing technical demonstrations, • Currency on evolving FAA rulemaking, Remote ID, and emerging BVLOS frameworks Required • Active FAA Part 107 Remote Pilot Certificate, • 5+ years of hands-on UAS operational experience, including missions conducted under Part 107 waivers (BVLOS in particular), • Working knowledge of the FAA regulatory environment, including the waiver and exemption process, • Demonstrated experience designing UAS-based solutions, including selecting platforms, payloads, and concepts of operations to meet mission requirements, • Comfort with airspace classifications, sectional charts, and LAANC, • Working Python skills for data analysis, scripting, and tooling, • Ability to debug complex systems under pressure across software, hardware, and field operations, • Proven ability to take technical ownership of systems outside your initial comfort zone Nice to Have • B.S. in Engineering, Aerospace, Computer Science, Robotics, Physics, or a related technical field, • Direct experience authoring Part 107 waiver applications (BVLOS, OOP, night), • Experience with enterprise UAS platforms (DJI, Skydio, Blue UAS, or similar), • Familiarity with mission planning and ground control software (QGroundControl, Mission Planner, DJI Pilot / FlightHub, Skydio, Auterion, etc.), • Working knowledge of payload options (LiDAR, multispectral, thermal, RGB, comms relays) and how to match them to mission requirements, • Experience with downstream data workflows (photogrammetry, GIS, analytics pipelines), • Experience with pandas, NumPy, and visualization libraries; comfort with Linux, Docker, and APIs, • Familiarity with PX4, ArduPilot, MAVLink, MAVProxy, or pymavlink for telemetry and mission tooling, • Familiarity with Remote ID compliance and relevant standards bodies (ASTM, RTCA), • Hands-on ML/AI experience applied to drone-derived data, • Familiarity with NVIDIA Jetson or other edge compute, real-time dashboards, or cloud/edge deployments, • MBSE, requirements, verification and validation, or defense/aviation program experience, • Experience supporting high-pressure demos and integration events, • Manned aircraft pilot certificate (PPL or higher) Compensation & Benefits • Medical, dental, and vision insurance covered by the company, plus long-term disability, short-term disability, and a $100,000 life insurance policy, • Company-paid parking at a downtown garage right across from the office, • 401k program available for employee contributions (no company match at this time), • Stock options as part of the compensation plan. When the company does well, so do the employees., • Salary range: $90,000 to $135,000. Final compensation will be determined based on a candidate's experience, qualifications, certifications, and demonstrated expertise relative to the role. Eligibility Requirement Due to the nature of our work and applicable U.S. export control regulations (including ITAR and EAR), this position requires that candidates be U.S. Persons as defined by 22 C.F.R. § 120.62. U.S. Persons include U.S. citizens, U.S. lawful permanent residents (green card holders), and individuals granted refugee or asylum status. ResilienX does not provide immigration or visa sponsorship for this position, now or in the future. Applicants must already have authorization to work in the United States that does not require employer sponsorship. Company DescriptionWe're a small, engineering-led company building the safety, orchestration, and operational infrastructure that makes BVLOS drone operations possible at scale. Our products are the safety and control layer for low-altitude airspace, managing real-time risk, compliance, and coordination across drones, operators, and missions in public safety, infrastructure, logistics, and defense. In practice, we act as both safety authority and system integrator: we translate regulatory approval into deployable, scalable drone networks. With the FAA's final BVLOS regulations around the corner, the industry is about to take off, and we're at the front of that wave.We're a small, engineering-led company building the safety, orchestration, and operational infrastructure that makes BVLOS drone operations possible at scale. Our products are the safety and control layer for low-altitude airspace, managing real-time risk, compliance, and coordination across drones, operators, and missions in public safety, infrastructure, logistics, and defense.\n\nIn practice, we act as both safety authority and system integrator: we translate regulatory approval into deployable, scalable drone networks. With the FAA's final BVLOS regulations around the corner, the industry is about to take off, and we're at the front of that wave.

Job Description The Senior Liability Claims Specialist manages mid to complex Heavy Auto and/or General Liability claims, including bodily injury and property damage. This role aims to achieve optimal outcomes for both CorVel and our clients. The Senior Liability Claims Specialist handles litigated files and works with delegated authority, adhering to company best practices. This is a remote role. Heavy Auto and Liability experience is required. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Receives claims, confirms policy coverage and acknowledgment of the claim, • Determines validity and compensability of the claim, • Investigates claims and handles Auto and/or General Liability claims, • Establishes reserves and authorizes payments within reserving authority limits, • Communicates claim status with the customer, claimant, and client, • Adheres to client and carrier guidelines and participates in claims review as needed, • Collaborates with team members on more complex or problematic claims as necessary, • Additional duties as assigned KNOWLEDGE & SKILLS: • Excellent written and verbal communication skills, • Ability to learn rapidly to develop knowledge and understanding of claims practice, • Ability to identify, analyze and solve problems, • Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets, • Strong interpersonal, time management, and organizational skills, • Ability to meet or exceed performance expectations, • Ability to work both independently and within a team environment EDUCATION & EXPERIENCE: • Heavy Auto and Liability experience is required, • Five (5) or more years’ experience handling General Liability claims, including high exposure and/or litigated claims, • Two (2) or more years' experience handling Auto Liability claims, • Bachelor's degree or a combination of education and related experience, • Current Adjuster’s License in state of operation is required, • Multi-State license is preferred, • Municipality experience is a plus PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $61,053 – $98,334 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description SALES ACCOUNT EXECUTIVE At CADimensions, we believe great sales is about more than closing deals — it's about building trusted partnerships and helping customers solve real challenges. Our Account Managers are at the forefront of that mission, connecting innovative technology with the people who need it most. We're looking for a driven, relationship-focused Account Manager to grow and manage a portfolio of customers, uncover new opportunities, and deliver solutions that create real impact. This role is perfect for someone who is curious, resilient, and motivated by both winning new business and helping customers succeed long-term. WHAT YOU WILL BE DOING: • Build and manage strong relationships within a defined set of accounts, serving as a trusted advisor to customers., • Prospect and generate new opportunities within existing accounts and targeted prospects., • Own the full sales cycle, including identifying opportunities, progressing deals, forecasting, and closing business., • Partner closely with customers to understand their needs and align solutions that drive value., • Maintain accurate and up-to-date activity, pipeline, and forecasting within HubSpot CRM., • Collaborate with internal teams (technical, marketing, and leadership) to deliver a seamless customer experience., • Continuously develop product knowledge, including certifications in Dassault Systèmes or other vendor solutions., • Stay proactive and persistent in follow-up to ensure opportunities move forward and customers stay engaged., • Contribute to team success by sharing insights, best practices, and supporting overall sales initiatives. WHAT YOU NEED TO BE SUCCESSFUL: • Bachelor's degree in Business, Engineering, or related field (or equivalent experience), • 2–3 years of sales experience, including prospecting and closing business, • Strong ability to build relationships and earn trust with customers, • Self-motivated with strong problem-solving and critical thinking skills, • Excellent communication, organization, and follow-through, • Ability to collaborate effectively across teams to drive results PREFERRED QUALIFICATIONS: • Experience selling CAD, engineering, or manufacturing solutions, • Familiarity with SOLIDWORKS or similar platforms, • Experience using HubSpot CRM, • Proven track record of generating pipeline and closing new business, • Experience with solution-based or consultative sales approaches PERKS OF WORKING AT CADIMENSIONS • Competitive Compensation: $50,000 – $60,000 base salary plus commission, • Health Benefits: Medical, dental, and vision coverage, including a medical plan option where CADimensions pays 100%., • 401(k) with Immediate Matching: Company match available with no waiting period, helping you start building for the future right away., • Generous Time Off: Paid time off to recharge that increase every year, plus dedicated paid volunteer time so you can give back to causes that matter to you., • Flexibility: Remote work environment with the ability to work where you're most productive., • Growth Opportunities: The chance to develop your technical and business systems expertise while working closely with teams across the organization. Visit us at CADimensions to learn more about our products and services. EQUAL OPPORTUNITY EMPLOYER CADimensions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected characteristic.

Job DescriptionDescription: Command Investigations, LLC is seeking an Insurance Field Investigator with a minimum of three years experience to become part of a dynamic team. This is a great opportunity for individuals with prior SIU experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment. Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results! Pay: $28.00 – $32.00 per hour Schedule: Part-time, on-call. Due to the nature of this role, there is no guarantee of hours or case assignments; however, we pride ourselves on distributing available cases fairly. Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry. How We Take Care of You (for Full Time positions): • Accrued Paid Time Off, • Medical, Dental, Vision, and Life Insurance, • 401(k) Plan What You will Do: In this role, you will conduct claims investigations by gathering evidence, interviewing involved parties, documenting findings, and preparing comprehensive, detailed reports for client review. • Conduct investigations related to insurance claims, including workers’ compensation, general liability, auto, and property cases, • Obtain in-person recorded statements from claimants, witnesses, and involved parties, • Capture detailed scene photographs to support investigative findings, • Prepare comprehensive, factual, and well-organized investigative reports within required deadlines, • Review case materials and identify inconsistencies or areas requiring further inquiry, • Communicate effectively with clients and internal teams to provide case updates and ensure investigative objectives are met, • Utilize sound judgment and discretion while maintaining confidentiality and compliance with company standards, • Manage multiple case assignments simultaneously while prioritizing tasks to meet strict due dates, • Exceptional attention to detail and accuracy, • Strong work ethic with a willingness to learn and adapt, • Team-oriented mindset and open-minded attitude, • Ability to thrive in a focused, detail-driven, and repetitive environment, • Strong computer skills and working knowledge of Microsoft Suite, specifically in Word and Outlook, • 3-5 years of experience working as a field investigator required, • Prior experience with multi-lines investigations strongly preferred, • Reside within a 60-mile radius of the posted location required, • Multi-lingual is a plus, • High school diploma or equivalent required, • College degree strongly preferred, • Proficient reading skills and ability to follow directions required, • Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi-tasking skills. Flexibility and effective time management are required, • Flexible to work overtime preferred, • Regular, predictable, and full attendance, as assigned, is an essential function of the job, • Willingness to work the required schedule The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The employee will be required to remember and understand certain instructions, guidelines, or other information., • The employee should have the ability to lift up to and including 25lbs/11.34kg on occasion., • The employee will be required to sit, stand, and/or walk for long periods at a time., • The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine, or 10-Key numeric keypad. Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting-edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale. Command Investigations, LLC is an Equal Opportunity Employer.

Job Description We offer a competitive salary between $65k - $75k a year with opportunities for merit increase based on performance. About Carvana At Carvana, we're changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years. Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we're just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical. Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you'll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you're driven to grow and make an impact as part of a collaborative team, you'll fit right in. Learn more about what it's like to work here from the people that already do. THIS IS A 100% ON-SITE POSITION (Monday through Friday) About the team and position We need to be super approachable and always willing to go above and beyond to help our Carvana family. It could be as simple as connecting their monitor to as complicated as tuning their flux capacitor to precisely 1.21 gigawatts! We expect smart people who are doers with bright ideas, willing to put their game-face on, take on new challenges, and juggle many assignments at once. In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day. What you'll be doing • Travel up to 60% to help set up and support new and existing remote Carvana Locations to include (desktop, server, network, security surveillance, and AV)., • Communicate with internal and external users and vendors on project timeline and completions., • Deal with anything that is powered (wired or wireless), • When not on the road, take incoming calls, emails, and walk-ups related to all IT issues and requests from both PC and Mac users., • Set up IT accessories (monitors, docking stations, phones, etc.) for all new hires and help current users with occasional desk moves., • Document solutions to new problems and share them with the rest of the team., • Monitoring system performance to ensure everything runs smoothly and securely., • Configuring and maintaining networked computer systems including hardware, system software, and applications to ensure availability, reliability and security., • Maintain physical security for all infrastructure and endpoint devices and ensure to follow Carvana security best practices., • Provides support for implementation, troubleshooting, and maintenance of Information Technology platforms., • Participate in hardware refresh project assigned to Carvana locations, • Participate in providing internal business support by resolving escalation requests and provide technical support when requested., • Diagnosing and resolving hardware, software, networking, and system issues when they arise., • Monitor helpdesk ticketing system and ensure tickets are resolved on time to meet Carvana defined SLA., • Coordinate with 3rd party vendors, IT providers and other business units for any specific requirements or on-site installation or upgrade., • Maintain inventory for all infrastructure related hardware in the Carvana inventory System., • Document solutions for new problems in Jira. This is a service desk and user-facing support role. The qualifying candidate must be enthusiastic, energetic, and must take pride in helping people solve their computer problems. Service with a smile is a requirement! Additionally, you will have... • High School Diploma or equivalent, • Valid and current driver's license., • Advanced skills administering Windows Server, Active Directory, DHCP, and other network services., • Advanced skills in Windows Operating System (recent flavors: Windows 7,8,10) and the knowledge to create and push images., • Knowledge in Mac OS X (recent flavors: El Capitan, Sierra, High Sierra)., • Experience working with Meraki Security Appliances., • Experience with all major types of mobile devices (iOS, Android, Windows)., • An understanding of enterprise network environments ., • Basic knowledge and troubleshooting skills for IP Phones., • Experience with G-Suite including Gmail, Calendar, and Drive., • Intermediate skills supporting MS Office suite, especially Outlook and Office 365., • Experience with troubleshooting AV equipment such as HD TVs or Projectors., • Project management experience is a plus., • Full-Time Salary Position with a competitive salary., • Medical, Dental, and Vision benefits., • 401K with company match., • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more., • A great wellness program to keep you healthy and happy both physically and mentally., • Access to opportunities to expand your skillset and share your knowledge with others across the organization., • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development. To be able to do your job at Carvana, there are some basic requirements we want to share with you. • Must be able to read, write, speak, and understand English., • Must be able to lift up to 70 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels., • Must be able to carry and transport up to 70 pounds up to 20 feet. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description Thirty Madison is now part of Remedy! You can read more about the acquisition here. We are excited to join forces and continue to revolutionize healthcare accessibility! As an integral part of Propel Pharmacy, LLC the Pharmacist drives pharmacy operations to ensure a seamless patient experience. As a Pharmacist, you are dedicated to delivering a high-quality level of care and will lead key operational efforts at Propel Pharmacy, LLC Syracuse. Above all, you embody the mission of providing access to healthcare for all who suffer from chronic conditions. The schedule for this role is Monday to Friday from 7:00am to 3:30pm ET in our Syracuse, NY office. Comp | Perks | Benefits • The base pay range for this position is $60.00 per hour**, • Robust and affordable Medical, Dental, and Vision plan options, • Weekly in-office catered lunches and stocked kitchen What you get to do every day • Accurately fulfill and process prescription orders in a high-volume mail-order pharmacy serving patients across 49 states, • Comprehensive review and verification of prescription orders for accuracy and completeness, • Perform clinical utilization reviews and implement quality control measures to ensure safe and accurate dispensing of medications, • Provide consultations and assist with medication information questions as requested by patients and providers, • Complete pharmacy operational requirements by organizing and directing technicians' workflow, • Comply with state and federal drug laws as regulated by the state board of pharmacy, the drug enforcement administration, and the food and drug administration, • Participate in departmental continuous improvement efforts, lead projects,and engage and communicate cross-functionally with other teams to improve our internal processes, • Current, unrestricted pharmacist license in New York and California, • Adaptable, flexible, and thrive in dynamic, fast-paced, and high growth environments, • Analytical, creative, and can leverage data to make thoughtful and informed decisions, • Excellent written and verbal communication skills, as well as excellent interpersonal skills, • Demonstrate a passion for the mission of expanding access to healthcare, • Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day., • Speech and hearing sufficient for in-person communication 7-8 hours per day., • Vision sufficient for use of a computer monitor., • Ability to sit or stand at a desk for 7-8 hours per day. U.S. Applicants Only Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Thirty Madison we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Contact us at to request accommodation. *Please be aware that there are fraudulent entities who are falsely claiming to be or represent Remedy in order to solicit sensitive personal information or payment. Remedy is not in any way associated with these entities or practices. The safety and integrity of those seeking employment with us is of the utmost importance and we actively work with our legal and security teams to prevent future incidents. Remedy will never ask for sensitive information or payment when engaging with job seekers. The entities use many methods to perpetuate these scams, including but not limited to: participating in a text-only interview, using Thirty Madison's trademarks on their correspondence, or providing you with a seemingly legitimate offer letter. If you suspect you are a victim of this scamming, we encourage you to cease further contact and report the crime to The Federal Trade Commission.