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Account Executive, PulseMedia \n Reports to: Chief Revenue Officer | Fully Remote (HQ: Garden City, NY) \n \n Who we are: \n Pulse Health, the premier healthcare technology company focused on creating scalable solutions built solely for Life Science, collaborating with the biggest names in the pharmaceutical industry, is seeking an experienced and passionate Account Executive who lives for all things pharma media. \n Pulse Engagement Cloud is an award-winning, all-in-one customizable engagement solution for all HCP, Patient and Caregiver communication and outreach. Life Science companies require a modern technology platform to access, deploy, and measure all their data in real-time. Pulse offers marketing automation, email marketing, hyper-focused segmentation, advanced reporting, a centralized database, and robust analytics, in an all-in-one platform. \n Pulse Media takes that reach into paid media. Our HCP display campaigns target healthcare professionals by specialty, account, market or segment, draw on Pulse’s network and measures engagement end to end alongside a brand’s email and web activity. \n \n What we’re looking for: \n We’re looking for a results-driven Account Executive to drive and grow PulseMedia revenue. The ideal candidate has three to five years of experience selling or buying media in the pharma and healthcare space, is a competitive self-starter who thrives in a fast-paced environment, and knows how pharma media gets planned, bought and approved. You’ll lead new business for PulseMedia, bringing in new brands and agencies and serving as their primary relationship lead. You’ll also help grow media investment across our existing client portfolio, working alongside our CRO, who leads those relationships, as well as our account managers and campaign operations team to deliver results that renew. \n \n Responsibilities: \n\n • Drive an annual PulseMedia revenue target, with a primary focus on new brands and agencies\n, • Serve as the primary relationship lead for new clients, from first meeting through launch, renewal and growth\n, • Build and maintain relationships with pharma brand teams and healthcare agency media teams (planners, buyers and investment leads) via multi-channel outreach, including LinkedIn, to establish relationships and schedule meetings\n, • Identify new prospects and generate high-quality opportunities through outbound prospecting (phone and email), supported by Pulse Health’s marketing team\n, • Run the full sales cycle: discovery, media plans and proposals, pricing, negotiation, IOs and SOWs\n, • Build media plans and pricing that deliver for clients and protect Pulse Health’s margin\n, • Support PulseMedia growth within existing Pulse Engagement Cloud accounts in partnership with the CRO and account management team\n, • Partner with campaign operations on launch, pacing, optimization and reporting so clients see results and renew\n, • Understand and record the challenges and business needs of clients and prospects through active listening and effective questioning\n, • Understand and keep up to date with the competitive landscape to clearly communicate Pulse Health’s differentiation and value prop in the market\n, • Understand the products and services offered by Pulse Health and regularly enhance that knowledge through self-study and scheduled trainings, with the goal of presenting Pulse Health’s full suite of offerings to partners and prospective clients\n, • Bring market intelligence back to the team on pricing, competitors and what buyers are asking for\n, • CRM Management – Maintain accurate records of leads, interactions, pipeline and forecast for the CRO\n\n \n Qualifications Required: \n\n • BA/BS required\n, • Three to five years of experience selling or buying media in the pharma or healthcare space (HCP or DTC)\n, • Working knowledge of programmatic and endemic HCP media: NPI and specialty targeting, audience lists, CPMs, viewability and reporting\n, • Existing relationships with healthcare agency media teams and/or pharma brand teams\n, • A track record of hitting a revenue number or managing media budgets of similar size\n, • Familiarity with pharma compliance and MLR review timelines is preferred\n, • Salesforce, HubSpot or other CRM experience is preferred\n, • Comfort and confidence with outbound outreach\n, • Highly motivated and target driven\n, • Excellent selling, communication, presentation and negotiation skills\n, • Ability to receive and implement coaching and feedback to apply best practices\n, • Detail-oriented with excellent written and verbal communication skills, as well as strong organizational skills and the ability to handle multiple ongoing relationships\n\n \n Life @ Pulse: \n\n • Vacation: 15 Days PTO + 16 Paid Holidays including your birthday. Office closed the week between Christmas and New Years. \n, • Fully Remote with our HQ located in Garden City, NY\n, • Amazing Clients: You’ll be working with a variety of high-growth pharma brands, so you’ll never get bored\n, • Annual Company Retreat: Once a year, we get the team together for meaningful, impactful and days of togetherness\n, • Growth Potential: Pulse Health has grown YOY and with that growth comes new challenges that will develop your skills and new opportunities that serve to advance your career. As PulseMedia grows, so does your book of business\n\n

The TASC Group is seeking an enthusiastic, motivated Account Executive. The Account Executive (AE) plays a lead role in client accounts managing day-to-day client activities, projects and teams at a tactical level. The AE has a strong understanding of media relations and possesses strong written and verbal communication and time management skills. \n \n Key Responsibilities: \n\n • Manage media relations including creating and executing outreach plans, message development, management of events, media training of spokespersons and growth of contact network\n, • Demonstrate creative thinking when developing pitches for clients and a keen understanding of the media landscape\n, • Secure consistent, high-quality coverage in print, online and broadcast media.\n, • Establish strong relationships with relevant media\n, • Develop effective press materials such as pitches, press releases, op-eds, case studies and media kits\n, • Develop and contribute to public relations and communications plans that meet client objectives\n, • Serve as a day-to-day client liaison and establish successful, productive relationships with client contacts\n, • Provide client service support including attending meetings, meeting deadlines and troubleshooting issues\n, • Develop weekly agendas, call recaps and media reports for client accounts\n, • Support the creation and implementation of social media campaigns for clients\n, • Assist the senior team with new business research and development\n\n \n Qualifications: \n\n • 3–4 years of experience in public relations, communications and/or a related field (nonprofits, advocacy/mission-driven organizations, political campaigning, PR agencies, etc.)\n, • Proficiency in Microsoft Office (Word, Excel, PowerPoint)\n, • Excellent verbal and written communications skills\n, • Experience with Cision and additional PR management tools\n, • A strategic and tactical understanding of social media and social networking tools (Twitter, Instagram, Facebook, LinkedIn, Snapchat, etc.)\n, • Bachelor’s degree from an accredited university\n\n \n What We Offer: \n\n • $65,000–$79,000 annually, plus performance-based bonuses\n, • A competitive benefits and perks package\n, • A hybrid workplace with an open office, quiet conference rooms and a communal pantry stocked with unlimited snacks, fresh fruit, and gourmet coffee and tea\n, • Three weeks of paid vacation, plus additional sick and personal days\n, • One week of “Work from Anywhere,” plus a remote work week between Christmas and New Year’s Day\n, • 10 paid company holidays\n, • Generous parental leave and paid family leave\n, • Health, dental and vision coverage\n, • Pre-tax commuter benefits\n, • Summer Fridays from Memorial Day to Labor Day\n, • Monthly cell phone reimbursement\n, • Health and wellness stipend\n, • Professional development stipend\n, • 401(k) with company match\n, • Team retreats, offsite events, lunch and learns, and social gatherings\n, • A creative, inclusive and collaborative work environment\n, • The opportunity to help shape the future of an award-winning, growing agency\n\n \n About Us \n \n The TASC Group is a fast-growing, award-winning public relations and communications agency representing nonprofit organizations, mission-driven companies and social advocacy campaigns. Built on a foundation of progressive values and a passion for public service, we support clients across the country through strategic communications, media relations, crisis communications, thought leadership, subject matter expertise, media training and content creation. \n \n TASC has been recognized multiple times by Ragan’s PR Daily as one of the “Top Places to Work in Communications.” Our work is rooted in creativity, authenticity and social impact, and we pride ourselves on cultivating a collaborative and inspiring team culture.

LOOKING FOR SOMETHING NEW? \n \n For nearly three decades, DKC has been a leading communications agency attracting the best and the brightest talent from around the country. Currently, we are searching for a trailblazing Account Supervisor to join our New York beauty lifestyle team which works across variety of sectors and industries, including beauty, and other lifestyle related clients. \n \n We’re looking for a creative thinker and business strategist who has the media connections to move mountains; curiosity to work in exciting sectors and the right amount of energy and enthusiasm to help world-class teams take brands to new heights. \n \n The nature of the work provides a dynamic environment where members of the team are asked to adapt quickly to a changing media landscape while working with reporters on a number of beats. No two days are the same, and we like it that way. \n \n Allow us to introduce ourselves: \n\n • DKC is one of the country’s most innovative independent communications agencies\n, • We strongly believe in the mantra, work hard, play harder, WIN TOGETHER!\n\n \n With a vibrant and fast-paced atmosphere, DKC prides itself on offering a culture of fun, inclusivity, and growth. From our national committees focused on health & wellness, diversity, to a hands-on-approach to training and career growth, DKC offers a wide range of options for career minded staff. Plus, we offer 401K match, cell phone reimbursement, an unlimited vacation and sick day policy, the latest technology for all digital natives and a welcoming environment that is all about perfecting the craft of communications. \n \n Now, a little about you: \n\n • Smart, energetic, savvy account leader with sophisticated media relations expertise and digital chops looking to join our rapidly expanding team.\n, • 5 -7 years’ experience in public relations and integrated communications, with experience with beauty, and related lifestyle business brands and corporate clients. Agency experience preferred.\n, • Proven success in developing and executing strategic communications programs with media relations at the core.\n, • Deep relationships with reporters/editors at national and local outlets.\n, • Understands and can study data, distill insights, and bring new ideas to the forefront, and translate that data into insights that can help set the stage for communications programming\n, • Comfortable working in a fast-paced team environment and can roll with the punches (not literally! However, we do have a wellness club if you’re into that)\n, • Has the motivation and attitude to mentor junior staff\n, • Able to foster new and significant media and industry relationships, while maintaining relationships with key media\n, • Excellent writing skills\n, • Relentless attention to detail and proven ability to manage multiple priorities simultaneously, bringing a sense of urgency to the task at hand\n, • Commitment to delivering outstanding client service, providing both strategic counsel and hands-on results\n, • Ability to think both analytically and creatively\n, • Entrepreneurial spirit and desire to be a part of team\n\n \n The salary range for this role is commensurate with experience from around $80k - $100k. \n \n Our office has a hybrid work model: in office 3 days a week, working remote 2 days a week. \n \n At DKC, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and value diversity at our agency. We do not discriminate on the basis of race, religion, color, national origin, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity. Summary of Responsibility: A Field Service Technician is a key member of the Customer Support Department and is primarily responsible for the installation, preventive maintenance, solving and repair of Computer Numerically Controlled (CNC) Lathe, Milling and Multi-Functional Machining Centers. We are seeking customer focused professionals who have a positive attitude, a high interest in learning and great Customer service skills. This opportunity is an above average platform for technical advancement and compensation growth. What You Will Contribute: The CNC Field Service Technician must have or be willing to learn through training on the job and classroom an understanding of mechanical drawings, electrical/pneumatic/hydraulic schematics, PLC ladder diagrams and testing equipment required to effectively diagnose and resolve issues with electrical/mechanical components, as well as electro-mechanical and machine control systems. Daily travel from home to Customer facilities with occasional overnight hotel stays required when servicing remote Customer locations within the designated coverage territory or when participating in remote training programs. Demonstrating a willingness to help others and be a team member Install, commission, calibrate, maintain, tackle, diagnose, and repair CNC equipment and accessory CNC equipment at customer facilities. Service calls also include operator training, networking between systems, software applications, preventive maintenance, major assembly replacements and alignments, overhauls/refurbishments, upgrades/retrofits, and un-installation services. Provide a direct communication link between the Customer and the Service Group of the Robert E. Morris Company. Provide voice of Customer feedback. Through service and Customer relationships, build brand dedication. Conduct travel and work in a safe manner, constantly learning new technology and soft skills. Apply machine tool manuals, technical documents, as well as internal and external authorities to optimally diagnose and resolve CNC equipment issues. Effectively understand and use the Salesforce Lightning Customer Support computer system. Qualifications & Competencies: Proficient verbal and written communication and Customer relation skills. Able to interact and effectively communicate in person and over the phone with customer and co-workers. Present a professional image. Must be adaptable to changes and able to deal with change, delays, or general work-related issues. Basic digital literacy and shown understanding of MS Word, Excel, and Outlook. Must have, and/or be willing/capable of being trained to develop, electro-mechanical skills (motors, drives, transformers etc.). Knowledge of machine tool manufacture, installation, operation, maintenance & repair and/or a broad shop background – is a plus. Basic mechanical and logical solving skills are a must. Rational decision making and problem-solving skills. Work Environment Exposure to manufacturing/machining environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated or manual machinery. General office and training environment experienced at the Robert E. Morris Company. Other Functions: Perform related duties as required The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position. What’s in it for You: We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work: Competitive starting salary Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance 3+ Weeks’ Vacation to Start 10 Company Paid Holidays 401(k) retirement plan with company contribution Tuition reimbursement Employee appreciation events and perks Employee Assistance Program Mental and Physical Requirements: The physical demands and characteristics of the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be highly mobile, able to access all areas of the premises. Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects. Ability to sit for prolonged period of times. Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees. Ability to frequently use hands and arms. Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members. Certain positions are designated as safety-sensitive due to the nature of the work performed. Employees in these roles may also be expected to: Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment. Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas. Strong hand–eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work. Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE). Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Requisition #: 1438B, Brooklyn NY

Job Description Full-time Field Service Technician, responsible for the repair, maintenance, support, and accuracy verification of strength of materials test equipment. UTM. Daily electrical and mechanical repair and upgrading equipment in the field and in the factory. • Two Year Technical Degree or experience preferred, • Drivers license required, • Customer support via phone, in person, and electronically with remote connect software., • Track Customer issues and resolutions, Previous experience with customer service is a plus., • Strong Troubleshooting and critical thinking Skills, • Positive and Professional Demeanor., • Basic electrical understanding of diodes, resistors capacitors inductors, motor controllers, and microprocessors., • Basic operational skills to operate and use a multimeter for measuring Ohms, current, voltage inductance, and capacitance., • Basic Mechanical understanding of and troubleshooting capabilities for gears, shafts bearing belts, and pulleys., • Familiarity with UTM's or Strength of Material Equipment Including Instron, MTS, Zwick, Tinius Olsen, Thwing Albert, and others helpful., • Understanding the principles of load cells and calibration procedures is a plus., • Understanding basic metrology procedures is a plus, • Travel domestically and some internationally will be required on a normal basis, all travel and living expenses are paid for including meals, airfare, car rental, hotel stays, and all meals. Employees can bank frequent traveler points and miles for personal use and personal travel, • Employees are provided with paid time off, 401 K benefits, 100 percent employer health insurance, bonuses, and paid holidays. \nCompany Description Instru-Met Corporation is a small Electro-Mechanical Engineering Company founded in 1974. We are a service-oriented manufacturing Company that provides customers with unique and creative solutions in the Field of Strength of Materials Test Equipment. We provide custom test systems, fixtures, load cells, and calibration services to all kinds of industries including some of the top medical device companies some of the very well-established ones, and many of the new startups that New Jersey is known for. Our equipment and services have been employed to test some of the best tapes and innovative adhesives for the top manufacturer of strong tapes and adhesives. Our equipment and our services have been employed to test the strength of the spacesuits and their components and the metals used in the space crafts used by NASA to keep our astronauts safe during space travel. Our list of clients spans the full spectrum of fortune 500 companies, and we have many startups and entrepreneurial groups who we work with every day. Our service engineering staff helps us keep the test systems in the industry running optimally and accurately to ensure that medical, institutional, industrial, consumer, and government-provided products that are manufactured, tested, and delivered to the world are safe and long-lasting. Instru-Met Corporation is a small Electro-Mechanical Engineering Company founded in 1974. We are a service-oriented manufacturing Company that provides customers with unique and creative solutions in the Field of Strength of Materials Test Equipment. We provide custom test systems, fixtures, load cells, and calibration services to all kinds of industries including some of the top medical device companies some of the very well-established ones, and many of the new startups that New Jersey is known for. Our equipment and services have been employed to test some of the best tapes and innovative adhesives for the top manufacturer of strong tapes and adhesives. Our equipment and our services have been employed to test the strength of the spacesuits and their components and the metals used in the space crafts used by NASA to keep our astronauts safe during space travel. Our list of clients spans the full spectrum of fortune 500 companies, and we have many startups and entrepreneurial groups who we work with every day. Our service engineering staff helps us keep the test systems in the industry running optimally and accurately to ensure that medical, institutional, industrial, consumer, and government-provided products that are manufactured, tested, and delivered to the world are safe and long-lasting.

Job Description Drive the Future with Xos Xos (NASDAQ: XOS), is a technology company and electric truck manufacturer on a mission to decarbonize commercial transportation. We design and build state-of-the-art electric vehicles, develop advanced fleet management software, and create charging solutions that make fleet electrification seamless and cost-efficient. At Xos, we're problem-solvers, innovators, and go-getters, working together to drive a cleaner, more sustainable future. Join us and be part of the movement shaping the next generation of commercial transportation. The Role Xos is hiring an experienced Field Service Technician responsible for diagnosing, repairing, and reporting on Xos vehicles. Operating primarily in the field, this role requires a high level of productivity and self-reliance while traveling. The Field Service Technician is responsible for taking customers' stated concerns and quantifying those into actionable technical issues. Detailed reporting on the cause, root cause, and corrective actions will drive improved production quality as well as field fix development. Exceptional customer service, knowledge of the complete vehicle, in addition to battery systems, is key to success in this position. This role will focus on servicing the Eastern Region and requires frequent multi-state and international travel, including regular cross-border travel to Canada, to support customer and field service needs Responsibilities • Diagnose, repair, and report on quality and design concerns on Xos vehicles and products., • Collaborate with internal teams such as design, engineering, software, and external partners., • Demonstrate proficiency in low voltage (LV) and high voltage (HV) electrical diagnosis, controls, and module programming., • Apply in-depth knowledge of basic electrical concepts, including the use of various volt-ohm meters., • Possess strong mechanical knowledge of commercial truck mechanical systems with experience in motors and harness systems preferred., • Provide professional customer facing support through face-to-face interactions and through phone and email communications., • Complete timely and accurate case notes, repair orders, and initiate new cases as required., • Demonstrate professional appearance and effective communication skills with customers on-site and in remote interactions., • Complete training objectives and certifications as assigned by management., • Perform additional duties as assigned. Qualifications • Proven proficiency with high and low voltage electrical systems., • Associates Degree or Vocational Certificate in automotive service technology related field or 4+ years of relevant experience., • ASE Certifications are a plus, • CDL class A or B preferred, • Proficiency in Google Suite applications, • Ability to read and interpret electrical schematics, • A valid Driver's License and a clean driving record are required for this position, as driving is an essential function of the role., • Ability to meet security clearance requirements for employment and comply with all applicable pre-employment conditions, including those required by federal or customer-regulated work environments., • Must be legally eligible for international travel and admissible to Canada for business purposes, and able to obtain and maintain all required travel documentation., • Must be available to travel as business needs require (typically 60-80% of the time including overnight stays), including weekends, holidays, and outside standard business hours. Travel includes frequent cross-border assignments to Canada. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. While performing the essential functions of this job, the employee is regularly required to lift over 50 pounds, perform work under commercial vehicles with the use of personal protective equipment from the ground at various worksite locations, including outdoors and in varying weather conditions. The salary range for this role is specific to the locations listed below and is the range Xos Inc. reasonably and in good faith expects to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors, including not but limited to, job-related knowledge, skillset, relevant education, qualifications, certifications, geographic location, and other business or organizational factors. • $30.00 - $35.00(+) DOE per hour Benefits & Perks Xos is a people-focused company—we are committed to providing our employees with a comprehensive package of benefits and perks designed to support their well-being and professional growth. We continually evaluate and expand our offerings to best serve our team. • Comprehensive Medical, Dental, and Vision - Coverage for you and your family, with PPO and HMO (California) plans available. We offer plans with 100% covered employee premiums. Employees can also enroll in a variety of voluntary ancillary benefits to further support their needs., • HSA & FSA Plans - Set aside pre-tax dollars for qualified healthcare expenses., • PTO - Accrue vacation time over time, with additional days earned as your tenure grows, plus sick time and paid holidays!, • Generous Company Holidays - Enjoy a generous holiday calendar, including a winter holiday hiatus in December., • Basic Life & AD&D Insurance - 100% covered by Xos, with the option to purchase additional life insurance coverage for yourself and eligible dependents., • Betterment 401(k) - Save for retirement with our employer-sponsored plan through Betterment., • Pet Insurance - Coverage for your furry friends to keep them healthy and happy!, • Additional opportunities to learn, grow, and advance in your career, just to name a few! We are dedicated to fostering a workplace where employees can thrive. Our benefits continue to evolve to best support our team's well-being and success. Commitment to Equal Opportunity Xos is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, gender, pregnancy, sex, sexual orientation, gender identity, gender expression, national origin, age, genetic information, ancestry, protected veteran status, disability, or any other basis protected by local, state, or federal law. Xos provides equal access to services and employment to all qualified persons. For applicants with disabilities or limitations, such as those covered by the Americans with Disabilities Act, requiring accommodations to complete the application and/or interview process, please email us at support@xostrucks.com Candidate Data Privacy This notice describes how Xos (as used in this Notice, the terms "Company," "Xos," "we," "our," or "us" in this Notice refers to Xos, Inc., together with its subsidiaries and other corporate affiliates, who may handle your candidacy and application for employment) may collect, process, and use your personal data in connection with the recruitment process when you apply for a position. Xos may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in the recruitment process ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Xos may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Xos may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform duties, including individuals on our People Operations Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Xos affiliates; and (iii) Xos's service providers, including providers of background checks, staffing services, and cloud services. Where permitted by applicable law, Xos may transfer or store internationally your Candidate Profile Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Notice to Recruitment Services Xos is not accepting applications from third-party recruitment services at this time. Unsolicited resumes or candidate profiles submitted in response to our job postings will not be subject to any referral or placement fees unless a written agreement is in place with Xos for the specific job opportunity.

Job Description Position Overview IntelliShift Services is seeking a skilled 12 Volt Installation Technician who is passionate about automotive systems and enjoys working with cutting-edge technology. In this role, you will be responsible for the installation of various automotive electronics, including telematics devices, dash cameras, and GPS systems, ensuring they function seamlessly within the vehicle environment. Your expertise will help enhance our customers’ experiences. - $500 sign on bonus Key Responsibilities • Perform high-quality installations of telematics devices and other automotive electronics in customer vehicles at their places of business, ensuring compliance with industry standards., • Conduct thorough testing and diagnostics post-installation to verify functionality and resolve any issues promptly., • Provide exceptional on-site support to customers during installations, ensuring their satisfaction throughout the process., • Collaborate with the logistics team to manage installation schedules and optimize travel routes to minimize downtime for customers., • Maintain a clean and organized work environment while adhering to safety protocols and company policies., • Document installation processes and report troubleshooting findings accurately in the company systems., • Stay updated with the latest automotive technology trends and IntelliShift product offerings to provide informed recommendations to customers., • Communicate effectively with project managers and other technicians to facilitate smooth installations and resolve issues efficiently. Requirements What You’ll Need to Succeed • High school diploma or equivalent; Technical or vocational education in automotive technology or electronics is highly preferred., • 2+ years of experience in automotive electronics installation or related fields., • In-depth knowledge of automotive 12V systems, wiring diagrams, and installation techniques., • Familiarity with telematics devices, dash cameras, GPS systems, and related automotive electronics., • Able to utilize a DMM effectively., • Strong problem-solving skills and the ability to troubleshoot technical issues promptly., • Excellent communication and interpersonal skills to effectively interact with customers and team members., • Valid driver's license and a clean driving record; travel to various customer locations is required., • Personal work vehicle required to get to appointments., • Ability to work independently or as part of a team and manage time effectively in a fast-paced environment., • Ability to travel, and work evenings/weekends as required. Standard work week is Tuesday through Saturday. Bonus Skills (Preferred but Not Required) • ASE or MECP certification in automotive electronics or related fields., • Experience with remote vehicle diagnostics and telematics systems., • Familiarity with safety protocols and regulations related to automotive installations. Benefits We offer competitive compensation, commensurate with experience; $25 -$35 an hour. We also offer outstanding benefits to simplify the lives of our employees and show them how much we appreciate their contributions. IntelliShift Services provides company-subsidized medical insurance for all employees (and largely subsidized coverage for families), dental, vision, and 401K with a 4% company contribution. We also provide daily car allowance and cell phone stipends, travel pay, PTO and more!

Job Description At PEARCE, we've got a career for you! Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world's largest commercial real estate services and investment firm. To learn more about Pearce visit http://www.pearce-services.com. Your Impact Pearce is seeking Experienced HVAC Technicians to join our team for servicing and repairing commercial HVAC equipment on telecom shelters located on Cell Tower sites. This is a fast-paced and rewarding job that is best suited for individuals who are responsible, self-directed, highly motivated, willing to travel, and looking to learn and grow in the Telecom industry. This is a regional position. Candidates should reside 60 miles of the East Rutherford, New Jersey area. Core Responsibilities • Maintaining cooling systems – diagnosing, troubleshooting, repairing, or installing and replacing components of entire systems., • Conducting performance checks and regular maintenance on HVAC equipment., • Performing additional maintenance or upgrades to out-of-season HVAC equipment., • Responding to service calls in a timely manner, including emergency call out services., • Timely and accurate completion of daily work reports., • Operate and maintain a motor vehicle safely and legally per the PEARCE Employee Handbook and insurance requirements. Specific duties may vary or evolve over time based on business and client needs. Core Experience • Must be Level 2 or Universal EPA Certified (Required)., • 3+ years of experience with HVAC maintenance (commercial preferred)., • Basic knowledge of electronic, mechanical, and electrical components including refrigeration systems is preferred., • Must be able to communicate effectively both verbally and by email. Physical/Work Environment At Pearce safety is our number one concern. Candidates must be able to comply with OSHAFCC/FAA/EPA Standards. • Candidates should reside 60 miles of the East Rutherford, New Jersey area., • Must be available for after-hours and weekend call outs on occasion., • Extensive daily travel in an independent work structure., • Occasional overnights required-company pays all travel costs and provides per diem., • Driving to remote work sites as needed., • Be exposed to ambient temperatures while working outdoors., • Lift and move equipment as needed (up to 50 pounds)., • Will be required to pass a Department of Transportation (DOT) physical. Compensation: $30.00-$40.00 hourly/DOE At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range $30—$40 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Learn more about us at www.Pearce-Services.com!

Job Description Level 3 Installers--Travel: Must have, or be able to obtain, Real ID or Passport for nationwide air travel. AT&T Experience needed 1. Must have Telecommunication Central Office expierance and be able to work independently Have a minimum of 2 years accumulated experience, or equivalent as determined by the Installation Supplier's training process and demonstrated to the TC representative upon request, proficiency in the system (Network Elements 1, 2, 3, or 4) being worked on, or hold a Certificate of Completion from a training facility providing an appropriate curriculum. 1. Be capable of performing the following work operations or job activities without supervision or direction: • Addition or removal of common systems equipment hardware., • Addition or removal of wiring and connections (on non-working equipment only)., • Lead verification/continuity testing., • Analysis of job specifications and drawings., • Understand the Scope of Work (SOW) and write comprehensive Job Change Order (JCO) summaries., • Provide work assignments to Skill Level 1 and 2 Installers., • Prepare a Method of Procedure (MOP)., • Write Job Information Memorandums (JIMs)., • Resolve job specification and/or drawing problems., • Mark/correct office record drawings., • In-process and final quality inspections. 1. Be capable of performing as the Installation Supplier's in-charge person on Common Systems jobs., 2. Not perform Skill Level 4 work operations/job activities unless properly supervised., 3. Not progress to Skill Level 4 without a minimum of 6 years accumulated experience or equivalent as determined by the Installation Supplier's training process., 4. Not perform work operations/job activities on working equipment or circuits unless directly supervised. Requirements: 1. Must understand and know how to use Microsoft programs and applications on a PC and smart device., 2. Must understand Ethernet and Serial connection requirements and be able to establish PC to Network Elements communications using appropriate interface cable., 3. Must have a smart phone with picture capabilities and the ability to place applications used for work., 4. Must have a smart phone with "Mobile Hotspot” capabilities and the ability to establish smart phone to PC connections for the purpose of assisting with remote support via desktop sharing., 5. Must be able to work alone and with others in a fast-paced schedule., 6. Must be able to take direction and constructive criticism., 7. Must be able to think freely and overcome complex issues., 8. Ability to learn to run scripts and commands for test and turn-up of equipment., 9. Must be able to learn company and customer programs for data collection., 10. Must have the ability to fly and ability to travel 100% for 3 consecutive weeks or more with field breaks as the company needs allow., 11. Must pass criminal and drug tests to gain access badging from the telco customer., 12. Must be able to interface politely with the customer using proper work ethics and etiquette while working under pressure., 13. Must have the ability and aptitude to meet customer start and stop working hours., 14. Must be able to climb ladders and work in tight spaces., 15. Must have their own telecom insulated hand tools. (See required tool kits below), 16. Understanding of proper cabling installation and protection techniques., 17. Understanding industry standards for securing cables using waxed 9-cord and Velcro., 18. Understanding of proper fiber types, ends, jumper/JPOI handling and protection., 19. Understanding of proper fiber cleaning and scoping techniques. (Will NOT be required to splice), 20. Knowledge and understanding of DWDM, OME long haul, short haul, up to 100G circuits., 21. Knowledge and understanding of mounting equipment in customer central offices, colocation areas, huts, and outdoor enclosures., 22. Ability to make and test Cat-5/6 cables straight and crossover., 23. Ability to see Understand the telecom color codes and wire wrap paired cable., 24. Ability to read, interpret, and understand engineering documents, customer best practices, and manufacturer technical practices. a. Scope of work b. Cable run lists c. Rack Face View (RFV) drawing d. Signal Flow Diagram (SFD) e. Circuit drawings f. Installation instructions g. Method Of Procedures (MOP) (E-MOPs) 1. Knowledge of AC and DC power. a. Power Bays, verifying and installing -48V and return leads while protecting live circuits. b. Must be able to properly strip and crimp DC power leads. c. Crimping of lugs and H-Taps. d. Ability to terminate power safely. e. Use of electrical grease where required. f. Use of double insulated torque wrench and screwdriver. g. Able to work steadily in an enclosed power environment. h. Understanding of AC power and connections. 1. Knowledge of Telcordia GR1275 industry installation standards., 2. Telco equipment manufacturer and customer knowledge is a plus. a. Ciena b. Cisco c. Telecommunication d. Comcast e. Telecommunication f. Enterprise customers g. GCN customers h. Etc.

Job Description Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. We are looking for Software Support Analysts to join our team. In this role you'll be on the front lines of our customer support efforts, directly interacting with both first responders and civilian staff at public safety agencies in order to improve their experience and understanding of our products. Support team members collaborate with teams across Mark43, and provide valuable insight into the perspective of our users. Qualified candidates will have strong interpersonal skills, a clear and patient style of communication, and a keen mind for problem-solving. Because Mark43 is growing quickly, successful team members will be adaptable to changing team dynamics and processes. What You'll Do If you were part of our team, here are some things you would have done last week: • Provided excellent customer support, • Handled requests from customers via email, phone, and chat, • Kept responses within our internal SLA times, • Spent time troubleshooting and replicating software issues, • Escalated issues to our engineering and project management teams, • Assisted in the testing of new features as they are developed, • Continued to learn more about our suite of products in order to maintain a strong working knowledge of them, • Translated product knowledge into solutions for users, • Contributed to our knowledge base (minor article updates, organizational maintenance, etc)What You'll Need We're looking for Software Support Analysts with a minimum of 2 years of professional experience in software support. Mark43's work has high stakes and involves a complex product suite. We're always striving to exceed the demands and expectations of our customers, and this team will be on the front line when it comes to creating a great customer experience. People who thrive on our team also tend to share the following characteristics and skills: • Humble, open, and curious, • Fearless approach to technology and demonstrated software troubleshooting skills, • A talent for research and information-gathering, • Clear and confident written and oral communication skills, • Strong organizational skills and ability to multitask, • Working knowledge of issue tracking systems (Zendesk and/or JIRA preferred), • Proficiency in Microsoft Office & Google Suite, • Working knowledge of both Windows and MacOS, • An interest in GovTech and Public Safety, • Willingness to empathize with users who may be unlike yourself, • The ability to work independently and with minimal oversight We are looking to cover Eastern time business hours. Weekends may be required. Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.

Job DescriptionJob Description: The End User Support Analyst provides first-line technical support for end users by resolving common hardware, software, account, and device issues through phone, chat, remote, and in-person support. This role helps deliver positive user experience by following established procedures, documenting work accurately, and escalating more complex issues to senior team members when needed. The position also supports device setup, onboarding and offboarding activities, inventory handling, and knowledge documentation to help maintain efficient day-to-day support operations. 1. End User Technical Support: Provide first-line support for end users by troubleshooting common hardware, software, password, printing, mobile device, and access-related issues using approved support tools and procedures., 2. Incident and Request Handling: Log, categorize, prioritize, and update incidents and service requests accurately in the ticketing system; follow standard workflows to help meet service level targets., 3. Issue Escalation: Escalate complex or unresolved issues to senior analysts or other IT teams with clear notes, troubleshooting steps taken, and relevant user impact details., 4. Device Setup and Deployment: Assist with preparing, configuring, deploying, and refreshing laptops, desktops, peripherals, and mobile devices for new hires, existing staff, and replacement requests., 5. Onboarding and Offboarding Support: Support onboarding, offboarding, and staff move activities by coordinating device readiness, collecting returned equipment, and updating inventory records as directed., 6. Inventory and Asset Tracking: Maintain accurate records for assigned equipment, tags, and device status; assist with inventory checks, asset returns, and basic reconciliation activities., 7. Knowledge Documentation: Document troubleshooting steps, common solutions, and support procedures to contribute to team knowledge articles and improve consistency in service delivery., 8. Customer Service and Communication: Communicate clearly and professionally with users, provide timely updates, and help set expectations on issue status, next steps, and resolution timelines., 9. Team Collaboration and Continuous Learning: Work closely with team members to share knowledge, follow support standards, participate in training, and build technical skills needed for continued growth in end user support. Education/Experience " Associate or bachelor's degree preferred, or 1 to 3 years of relevant experience in IT support, customer service, or a related technical environment. " Experience should include routine end-user support activities such as incident intake, password or access support, basic hardware/software troubleshooting, ticket documentation, user communication, and escalation of issues that require advanced technical support. Special Licensing or certifications (if applicable) " Relevant foundational certifications such as CompTIA A , ITF , HDI Support Center Analyst, or similar entry-level support certification are preferred but not required. Additional licensing, certifications, registrations (preferred) " CompTIA A , Network , and/or ITF " HDI Support Center Analyst (HDI-SCA) or similar service desk certification " Microsoft, Apple, or device support certifications relevant to the supported environment " ITIL Foundation certification Knowledge, Skills, and Abilities: Knowledge: " Basic knowledge of end user support processes, including incident, request, and escalation handling " Familiarity with ticketing systems such as ServiceNow or similar support platforms " Working knowledge of Windows, common business applications, printers, laptops, and mobile devices " Awareness of account support activities such as password resets, access requests, and device setup " Understanding of customer service principles and techniques for supporting end users " Familiarity with remote support tools and basic troubleshooting methods " Awareness of inventory handling, asset tracking, and documentation practices " General awareness of IT security, data handling, and compliance expectations Skills and Abilities: " Strong verbal and written communication skills " Ability to troubleshoot routine technical issues in a structured and customer-focused manner " Ability to follow established procedures, document work accurately, and maintain attention to detail " Good time management and prioritization skills in a fast-paced support environment " Ability to work independently on assigned tasks and collaborate effectively with team members " Professional customer service skills, including patience, follow-through, and clear status updates " Willingness to learn new technologies, tools, and support processes " Ability to handle routine support interactions through email, chat, phone, and in-person assistance Scope of accountabilities includes (examples): " Provides first-level support for routine end user incidents and service requests across supported devices, applications, and access needs. " Follows established support procedures, documents work accurately, and escalates issues that require advanced troubleshooting or additional approvals. " Supports onboarding, offboarding, device deployment, and basic asset tracking activities for assigned users and equipment. " Contributes to service quality by maintaining accurate tickets, meeting assigned service expectations, and communicating clearly with end users and team members. " Helps maintain inventory accuracy, knowledge documentation, and adherence to security and compliance requirements within assigned tasks.

Job Description SERVICE DESK ENGINEER Redwood Trust, Inc. (NYSE: RWT) is a specialty finance company focused on making credit sensitive investments in residential loans and other mortgage-related assets, with the goal of delivering a stable and growing stream of attractive earnings and dividends for our shareholders. We also earn income through our residential mortgage banking activities. Redwood Trust, Inc. was established in 1994, is internally managed, and structured as a real estate investment trust (REIT) for tax purposes. Our employees are a team of disciplined, dedicated and talented professionals who do what it takes to make the Company a leader in innovation and reputation. We value everyone's contribution, actively soliciting feedback at all levels within the organization. Work gets done in a non-hierarchical, hard-working and fun environment. For more information about our Company, please look up the Redwood Review, published quarterly, available on our website, www.redwoodtrust.com. About the Role: We are seeking an experienced Service Desk Engineer to serve as the primary point of contact for internal technology support and is responsible for delivering exceptional customer service while resolving technical issues across a variety of platforms, devices, and applications. This role provides first- and second-level support for end users, manages incidents and service requests, assists with user onboarding and offboarding, supports endpoint and mobile device management, and collaborates with other IT teams to ensure reliable technology services. Engineer plays a critical role in maintaining productivity across the organization through timely issue resolution, proactive communication, and continuous process improvement. Key Responsibilities: • Serve as the primary point of contact for internal technology support, providing assistance via phone, email, chat, and in person., • Troubleshoot and resolve hardware, software, network, printing, remote access, and application-related issues for both onsite and remote employees., • Support and administer user access requests, password resets, account provisioning, and deprovisioning activities in accordance with company security policies., • Configure, deploy, maintain, and troubleshoot Windows and macOS workstations, mobile devices, peripherals, and collaboration technologies., • Manage mobile device enrollment and support through Microsoft Intune and other endpoint management platforms., • Provide support for Microsoft 365 services including Outlook, Teams, SharePoint, OneDrive, and related collaboration tools., • Support conference room technology and A/V systems, including cameras, microphones, displays, projectors, Microsoft Teams Rooms, and associated equipment., • Document, track, prioritize, and resolve incidents and service requests using the ITSM platform while meeting established service levels., • Escalate complex issues to infrastructure, security, engineering, or vendor support teams and coordinate resolution activities., • Assist with employee onboarding, workstation setup, software deployment, hardware provisioning, and technology orientation., • Support employee offboarding activities, ensuring timely removal of access and recovery of company assets., • Collaborate with cybersecurity and infrastructure teams to identify and remediate endpoint vulnerabilities, policy compliance issues, and security incidents., • Create and maintain technical documentation, knowledge base articles, and standard operating procedures., • Identify recurring issues, recommend sustainable solutions, and participate in root-cause analysis and service improvement initiatives., • Participate in technology rollouts, system upgrades, office moves, and other IT projects as assigned., • Maintain a strong focus on customer satisfaction through effective communication, follow-through, and professional service delivery., • Stay current with emerging technologies, software updates, and best practices related to end-user computing and IT support. Qualifications: • 5+ years of experience providing end-user support in Windows and macOS environments., • Excellent customer service skills with experience supporting business users in a professional environment., • Demonstrated experience supporting Microsoft 365, Entra ID (Azure AD), Teams, Outlook, SharePoint, and OneDrive., • Experience with Microsoft Intune or other endpoint management platforms., • Experience supporting both Apple iOS and Android mobile devices., • Working knowledge of identity and access management concepts, account provisioning, and security best practices., • Experience with Jira Service Management, VMware, and enterprise SaaS applications such as Salesforce, Workday, and Concur is preferred., • Knowledge of ITIL and IT Service Management (ITSM) concepts., • Excellent communication, analytical, organizational, and troubleshooting skills., • Ability to prioritize workload effectively and work independently in a fast-paced environment., • Strong aptitude for learning new technologies and diagnosing complex software and hardware issues. Experience • 5+ years of experience in Service Desk, End User Computing (EUC), Desktop Engineering, or IT Infrastructure support roles within enterprise environments., • Demonstrated experience supporting and administering Microsoft 365, endpoint management solutions, identity platforms, and enterprise SaaS applications., • Experience troubleshooting and resolving complex user, devices, application, and access-related issues across hybrid on-premises and cloud environments., • Experience developing automation, self-service capabilities, and process improvements to improve service delivery and operational efficiency., • Experience supporting executive-level users and mission-critical business operations preferred., • Experience supporting AI-enabled productivity platforms, including Microsoft Copilot, ChatGPT Enterprise, or similar technologies, is a plus. Technical Skills: • Microsoft Intune, Endpoint Manager, Autopilot, Group Policy, endpoint provisioning, software deployment, patch management, and device lifecycle management., • Windows 10/11 administration and troubleshooting; macOS support experience preferred., • Mobile device management (MDM) for iOS and Android devices., • Microsoft 365 administration including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Defender services., • Experience supporting Teams Rooms, conferencing systems, audio/visual equipment, and collaboration technologies., • Knowledge of Microsoft Copilot and AI-enabled workplace productivity tools preferred., • Active Directory, Microsoft Entra ID (Azure AD), hybrid identity, Conditional Access, MFA, SSO, and user lifecycle management., • Experience managing access requests, role-based access controls (RBAC), and privileged access processes., • PowerShell scripting for administration, reporting, and automation., • Experience working with REST APIs, Microsoft Graph API, and automation platforms is preferred., • Understanding of endpoint security technologies, device compliance policies, vulnerability remediation, and security best practices., • Experience supporting Microsoft Defender, email security, encryption, and identity security controls., • Working knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPN, wireless networks, routing, and firewall concepts., • Ability to troubleshoot connectivity issues and collaborate with network and infrastructure teams., • Experience using ITSM platforms such as Jira Service Management, ServiceNow, or similar ticketing systems., • Familiarity with monitoring tools, endpoint analytics, reporting platforms, and operational dashboards., • Understanding of backup, disaster recovery, and business continuity concepts., • Experience supporting enterprise SaaS applications such as Salesforce, Workday, Concur, Atlassian, Power BI, Microsoft Fabric, and similar business systems., • Ability to troubleshoot user access, integration, and application performance issues. Soft Skills: • Exceptional customer service and user engagement skills with the ability to support employees at all organizational levels, including executives., • Strong communication, documentation, and knowledge-sharing abilities., • Proven analytical and problem-solving skills with a focus on root cause analysis., • Ability to prioritize competing requests while maintaining service levels in a fast-paced environment., • Strong collaboration skills with Infrastructure, Security, Application, and Business teams., • Continuous learning mindset with an interest in emerging technologies and process improvement. Certifications (Preferred): • Microsoft Certified: Azure Fundamentals (AZ-900), • Microsoft Certified: Modern Desktop Administrator Associate, • Microsoft 365 Certified: Endpoint Administrator Associate, • ITIL Foundation Certification, • Microsoft Certified: Identity and Access Administrator Associate, • CompTIA A+ or Network+ (or equivalent experience) Why Join Us? • High-impact role enabling enterprise-wide AI initiatives and modern infrastructure platforms., • Opportunity to partner closely with AI, analytics, security, and engineering teams., • Collaborative environment with strong opportunities for professional growth, competitive compensation, and benefits A reasonable estimate of the total compensation range for this role is $100,000-$130,000. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certification, and other factors. CoreVest also offers a competitive benefit package including discretionary corporate bonus program, multiple health plans, STD and LTD options, company sponsored life insurance, fitness reimbursement, paid parental leave, time to volunteer, Paid Time off, ESPP, and 401K matching. At Redwood Trust, we are committed to fostering an inclusive workplace where diversity is valued, and everyone has the opportunity thrive. We welcome applications from individuals of all backgrounds and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionCompany Description Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore & Belagavi, India. We take pride in being an employee-centric organization, offering comprehensive benefits and opportunities. Learn more at betsol.com Job Description Support & Operations • Provide onsite support for Customer offices as needed., • Coordinate with offshore teams (network, security) to facilitate new office locations setup and maintenance tasks., • Facilitate employee onboardings and offboardings., • Install, configure, test, and maintain desktops, laptops, peripherals, and related hardware., • Provide technical support for desktops, laptops, printers, scanners, and other end-user devices., • Troubleshoot and resolve hardware, software, OS, and peripheral-related incidents and service requests., • Contact end users via phone or Microsoft Teams to schedule remote or onsite support sessions., • Deliver timely resolution while maintaining high customer satisfaction. Ticket & Service Management • Monitor, assign, prioritize, and resolve tickets using ITSM tools such as ServiceNow, Jira, or similar platforms., • Adhere to SLA, ticket quality standards, documentation requirements, and escalation procedures., • Perform root cause analysis for recurring issues and collaborate with teams for permanent fixes., • Ensure accurate time tracking, ticket updates, and resolution notes as per ITIL best practices. System & Software Administration • Perform OS installation, reinstallation, upgrades, patching, and configuration for Windows desktops and laptops., • Install, upgrade, and support standard enterprise applications such as Microsoft Office, Acrobat Reader, mail clients, and collaboration tools., • Deploy and maintain antivirus and endpoint protection solutions; detect and remove malware or viruses., • Configure user profiles, email accounts, and basic system policies as required. Network & Connectivity Support • Troubleshoot LAN, Wi-Fi, VPN, and basic network connectivity issues., • Configure and support network and local printers., • Coordinate with network and security teams for escalations related to infrastructure issues. Asset, Inventory & Lifecycle Management • Manage IT assets throughout their lifecycle, including procurement, allocation, tracking, recovery, and disposal., • Maintain accurate asset records using CMDB and asset management tools such as ServiceNow, Insight, HPAM, etc., • Handle IT inventory management, ensuring adequate stock levels for laptops, desktops, accessories, and spares., • Support e-waste management and e-recycling activities in compliance with company policies. User Lifecycle Management • Execute IT onboarding and offboarding activities, including system setup, access provisioning, asset handover, and recovery., • Ensure data security and compliance during employee exits by following standard IT procedures. Compliance, Documentation & Continuous Improvement • Follow IT policies, security standards, and compliance requirements., • Create and update technical documentation, SOPs, and knowledge base articles., • Proactively identify opportunities to improve processes, automation, and service delivery., • Collaborate with cross-functional IT teams for projects, upgrades, and rollouts. Qualifications Required Skills & Competencies Experience: 3+ years of experience covering the following: • Must have experience providing onsite support at customer locations., • Strong experience with Windows and Mac OS installation, configuration, troubleshooting, and support., • Hands-on experience with hardware equipment such as helping setup firewalls, server racks, switches, access points, and cabling., • Hands-on experience with software troubleshooting., • Experience with employee onboarding and offboarding., • Experience with laptop setup automation such as Dell autopilot or similar platforms., • Experience with printer configuration, email setup, Wi-Fi, and LAN connectivity issues., • Experience with ITSM tools (ServiceNow, Jira, etc.) and CMDB-based asset management., • Experience with ITIL processes: Incident, Request, Problem, and Change Management., • Excellent verbal and written communication skills with the ability to interact with global users and strong vendor management., • Strong analytical, troubleshooting, and independent problem-solving skills., • Must have current enterprise (mid to large size organizations) experience in IT support or experience working with an MSP provider., • Must be willing to commute and work on-site at client locations in NY and NJ, 2-3 times per week. Travel expense reimbursement policy provided. Certifications (Preferred) • MCSE, MCITP, MCTS, or equivalent certifications are an added advantage. Education • Bachelor’s Degree in an IT-related discipline or equivalent. Additional Information Applicants must be authorized to work in the United States. This position is not eligible for employment visa sponsorship now or in the future. We know great talent comes from many backgrounds. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply. We value curiosity, ambition, and a willingness to grow. At BETSOL, we foster an environment where diverse perspectives are valued and everyone feels empowered to contribute. Hiring decisions are based on qualifications, merit, and business needs. Benefits & Perks We offer a comprehensive and competitive benefits package designed to support your well-being, growth, and overall experience: • Competitive salary, • Medical, dental, and vision coverage, • 401(k) with company match, • Flexible PTO + paid holidays, • Hybrid work flexibility, • Learning & development support, • Inclusive, team-driven culture, • Opportunities to work with and learn from teams across the world BETSOL is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines.

Job Description Job Title: IT Specialist - Expert Task ID: HBITS-08-15027 Position Duration: 30 Months Client: State of NY Agency: Department of Financial Services Interview : In-Person Please call (703) 466-0951 | (571) 351-1868 | (703) 348-3018 or email at nysreqs@ilinksolutions.com Description • Develop and document architectural design for endpoint hardware as well as operating systems configurations and management capabilities, • Perform secure baseline image creation and tailoring of Windows operating system images for specific hardware configurations from a common core baseline, • Support application packaging, deployments, documentation and release control in an Enterprise environment, • Utilize PowerShell scripting to maximize productivity of platform management, • Administer corporate mobile device management solution, • Maintain platform security and compliance in alignment with agency's cyber security program to protect data, • Define, create and test Group Policies and updates for endpoint OS, • Utilize standard enterprise tools to develop or implement infrastructure hardware, software or other technical components, • Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability, • Work alongside business operations teams, project management teams, and additional IT teams to coordinate work efforts and establish processes, • Perform system software and hardware upgrades and changes; including planning, scheduling, testing and coordination, • Monitor, measure and test current/new infrastructure products and services, • Perform operational, project and support tasks with little to no supervision, while meeting or exceeding SLAs and performance expectations., • Develop and ensure deployment documentation such as design and environment specifications, user and technical manuals, and process documentation. Works with and troubleshoots remote access technologies (VPN, terminal services), • Maintain Active Directory Group Policy and Preference management, • Monitor operating system & apply patching when applicable, • Collaborate with internal and external application support, systems infrastructre, security, network, telecom, and service desk departments to deliver the best desktop experience to the enterprise, • Conduct proof of concepts and evaluation of new client computing hardware and software technology and research and develop new procedures that streamline operational processes, • Subject Matter Expert on highly complex issues for Desktop and Service Support teams Mandatory Qualifications 1 84 months experience in the field of Desktop Engineering 2 84 months experience with technical approaches in design, build testing and debugging problems 3 84 months experience in mobile device management (MDM) solution 4 84 months experience with Active Directory group policy standard 5 84 months experience with Networking concepts (DHCP, VLANS, ACLs, Firewalls, etc.) 6 84 months experience with organizational skills (effectively manages assigned tickets & queues; properly categorize, document ticket resolution in a timely manner) & ability to handle multiple tasks and shifting priorities (effectively prioritize impact vs. urgency. Ex. Technician is working on a non-urgent task like inventory update then a ticket comes regarding a field users' computer not turning on at all.) 7 84 months experience in Windows 11 including 64 bit operating systems 8 84 months of scripting language experience - Power Shell & VB Script preferred 9 84 months experience with client-based security management tools including anti-virus, PKI, HHD encryption, and general client-based security hardening 10 84 months experience with Window image deployment and package creation/management 11 84 months experience with advanced troubleshooting and support for VPN, VDI, 2 Factor Authentication and network printing 12 84 months active directory management experience 13 84 months experience with cyber security best practices and compliance. (ex: not connecting a suspected infected computer to internal agency network during troubleshooting, confirming users have taking AUP training before technicians install software to access department email from their person phone. If a user reports a suspicious email, making sure users properly report suspicious emails received and properly handle the suspected email). 14 84 months experience with Client workstations hardware and operating systems 15 84 months experience analyzing and problem-solving hardware/software issues 16 84 months of engineer experience; research, analysis, planning and implementation 17 Certifications relevant to MS Windows Required Documentation " Re sume " Copy of Candidate Identification (i.e., Driver's License/Green Card/Visa and Passport if applicable) " Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.) i-Link Solutions requires a Bachelor's Degree or its equivalent in Computer Science, Computer Information Systems, Information Systems or a closely related field of study for all positions. Disclaimer: i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability

Job Description IT Service Desk Analyst Job Description Job Title: IT Service Desk Analyst Experience: 1 4 years Employment Type: Full-time Role Overview We are looking for an IT Service Desk Analyst to provide technical support to end users and ensure timely resolution of hardware, software, network, and access-related issues. The role involves troubleshooting incidents, managing service requests, maintaining IT documentation, and delivering a high-quality user support experience. Key Responsibilities Provide first-line technical support through phone, email, chat, and ticketing systems. Log, categorize, prioritize, and track incidents and service requests. Troubleshoot hardware, software, operating system, application, and network issues. Diagnose and resolve problems related to desktops, laptops, printers, mobile devices, and peripherals. Support user accounts, password resets, access requests, and permissions. Assist with Active Directory, Microsoft 365, VPN, and email-related issues. Install, configure, and maintain desktops, laptops, applications, and peripheral devices. Escalate complex or unresolved incidents to appropriate technical teams. Monitor tickets and ensure incidents are resolved within defined SLAs. Follow IT service-management processes and organizational support procedures. Maintain accurate records of incidents, resolutions, assets, and user requests. Create and update knowledge-base articles, troubleshooting guides, and FAQs. Assist with onboarding and offboarding employees, including account and equipment provisioning. Support software deployments, updates, patches, and endpoint-security requirements. Communicate clearly with users regarding incident status and resolution. Identify recurring issues and recommend improvements to reduce support incidents. Required Skills Strong troubleshooting and problem-solving skills. Good knowledge of Windows operating systems, Microsoft 365, Active Directory, and basic networking. Understanding of TCP/IP, DNS, DHCP, VPNs, Wi-Fi, and common connectivity issues. Experience with IT service-desk or ticketing tools such as ServiceNow, Jira Service Management, Freshservice, or similar. Familiarity with desktop hardware, printers, peripherals, and common business applications. Understanding of ITIL concepts and incident/service-request management. Strong customer-service and communication skills. Ability to prioritize multiple tickets and work effectively under SLA requirements. Good documentation and knowledge-sharing skills. Preferred Skills Experience with Microsoft Intune or endpoint-management solutions. Basic PowerShell or scripting knowledge. Familiarity with remote-support tools. Basic understanding of cybersecurity and endpoint protection. Experience supporting hybrid or remote users. Knowledge of asset-management and software-deployment processes. Preferred Certifications CompTIA A CompTIA Network ITIL Foundation Microsoft 365 Certified certifications HDI Support Center Analyst Education Bachelor's degree or diploma in Information Technology, Computer Science, Computer Applications, or a related field preferred.

Job DescriptionCompany Description Job Description Position: Desktop Support Engineer Location: Newark, NJ Schedule: 5 days per week, onsite. Interview Process: Initial phone screening, followed by an in-person interview. You’ll provide Level 1 & 2 support via phone, email, and remote tools—troubleshooting hardware, software, network, and printer issues. Requirements: • 4–6 years’ experience or college degree, • Windows AD, Office 365, DHCP, DNS, LAN/WAN, • Ticketing system, asset management, vendor coordination, • Strong customer service and communication skills, • Saturday and holiday availability Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM. Note: • Fully onsite role requiring presence 5 days a week, Tuesday to Saturday from 8:00 AM to 4:30 PM., • Must be available to work Saturdays and certain holidays as part of a 24/7 support team.Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description **Note: Need to be eligible to obtain/maintain a Public trust clearance. What You'll Do: • Program and trouble shoot VOIP phone and telecom issues, • Administer licensing and users on call Manager, • Help manage physical connections coming in from ISP for demarc/fiber/POTS/Fax lines, • Perform network cable pulls and install network drops, • Work with the network team in resolving network, wireless and VoIP issues, • Resolve trouble tickets with Help-Desk team with end to end resolution, • Maintain and support tributary equipment belonging to USMMA, • Basic physical layer troubleshooting for Network Switches and fiber connections, • Monitor and oversee meeting quality and bandwidth usage; use Microsoft Teams Admin Center, Azure portals, and available network/telemetry data to identify and troubleshoot issues involving online meetings., • Support conference rooms and virtual meeting equipment (Polycom, Cisco, ScreenBeam and similar collaboration systems), including setup, configuration, maintenance, and troubleshooting, • Support Wireless access points and WAP installations, • Perform other duties that can arise in support of USMMA, • This position is 100% On-Site (with some limited remote days possible) at Kings Point, NY Qualifications • 1- 3 years experience working with VOIP Call manager, • 1-3 years experience with Network and wireless equipment, • 1-3 years experience performing network cable pulls, network drops and fiber connectivity troubleshooting, • 1-3 years experience working with ISP, demarc, fiber, POTS and Fax line connections, • CCNA or VOIP certification preferred Benefits - Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.

Job Description Founded by the Sisters of Charity of New York, the University of Mount Saint Vincent is an academically excellent, authentically inclusive, Catholic and ecumenical liberal arts university. The University combines a strong core curriculum with a full array of majors in the liberal arts and, within the tradition of liberal education, selected professional fields of study. At Mount Saint Vincent, a student’s education extends beyond knowledge, skills, and preparation for work. We seek the development of the whole person. In the spirit of Vincent de Paul and Elizabeth Ann Seton, we foster an understanding of our common humanity, a commitment to human dignity, and a full appreciation of our obligations to each other. Through its School of Professional and Continuing Studies, the University extends its primary undergraduate mission by offering high quality graduate studies in business, education and nursing and an array of undergraduate and certificate programs serving non-traditional students. Job Description The IT Support Technician provides responsive, hands-on support for the University’s technology environment. The technician diagnoses and resolves hardware, software, account access, and connectivity issues to support faculty, staff, and students, while helping maintain secure and reliable classroom and administrative technology. This is a full-time, exempt, on-site position with flexibility for alternate shifts as needed. Rotating Shift: Monday-Friday 7:30 AM – 3:30 PM, 10:00 AM – 6:00 PM, 12:00 PM – 8:00 PM Responsibilities: • Provide courteous and responsive customer service via phone, email, remote tools, or in person., • Install, maintain, configure, and troubleshoot PCs, peripherals, and software., • Support the full lifecycle of University computers and devices, including setup, imaging/provisioning, deployment, inventory, refresh, and secure retirement., • Assist with Microsoft Intune endpoint management, including device enrollment, configuration profiles, application deployment, compliance monitoring, and troubleshooting under established IT procedures., • Assist users with Help Desk inquiries, ensuring timely and effective issue resolution., • Diagnose and resolve software, hardware, and basic network-related issues (IP, DHCP, DNS)., • Assist users with Microsoft 365 accounts, identity and access issues, password resets, multifactor authentication (MFA), and approved account provisioning procedures., • Provide technical support for the University’s Learning Management System (Canvas)., • Set up and troubleshoot classroom and conference room audio/visual technology., • Assist senior IT support colleagues with computer lab hardware and software deployments., • Conduct computer rollouts for departments and employees., • Support University telephone and voicemail systems., • Train employees and students to effectively use University technology, including productivity tools like Microsoft Teams and OneDrive., • Use University-approved generative AI tools responsibly to improve support documentation, draft FAQs, enhance user training, and streamline routine service desk workflows while safeguarding University data., • Assist in cybersecurity training programs and help implement best practices., • Apply University information security and privacy procedures when handling devices, accounts, and student or employee information (including FERPA-protected records, where applicable), and report suspected security incidents promptly., • Log, prioritize, troubleshoot, document, and resolve service desk tickets; communicate updates, meet established service targets, and escalate complex issues appropriately., • Develop user guides and FAQs for common technical issues., • Maintain accurate asset records and technical knowledge-base entries; assist with new employee onboarding and technology offboarding as authorized., • Collaborate with IT colleagues to identify opportunities for technology improvement, • Additional duties as assigned Requirements • Bachelor’s degree required; a degree in Computer Science or a related field is preferred., • Entry-level position, but recent experience supporting and troubleshooting Windows and Apple machines and operating systems is necessary., • Computer operating systems, Microsoft 365, basic networking concepts (IP, DHCP, DNS, Wi-Fi), and cybersecurity best practices., • Proficiency with Microsoft 365 applications, including Teams, OneDrive, SharePoint, Outlook, and related enterprise tools., • Strong customer service, analytical abilities, and attention to detail., • A valid driver’s license is required for occasional work-related driving and technology support assignments Preferred Qualifications: • Experience with BANNER or other ERP systems., • Familiarity with disk imaging software and Avaya phone systems., • Experience supporting Microsoft Active Directory, Microsoft Entra ID (formerly Azure AD), Microsoft Intune, and Windows Autopilot., • Familiarity with IT service management and ticketing tools, such as SysAid, and common remote-support platforms., • Working knowledge of generative AI and AI-assisted support tools, such as ChatGPT, Microsoft Copilot, Google Gemini, NotebookLM, or AI chatbots, is a plus; familiarity with responsible use of AI and data privacy is preferred., • Experience supporting higher education technology environments, classroom audio/visual systems, or mobile devices is a plus., • Practical knowledge of data networks, peripherals, and infrastructure cabling. Benefits Annual Salary - $66,300 Benefits: • Generous paid time off beyond the time the University is closed for holidays, including vacation, and sick leave., • Comprehensive health, dental, and vision insurance., • 100% employer sponsored Life Insurance & LTD benefits., • 403(b) Retirement plan with employer matching., • Professional development opportunities., • Tuition benefits for employees and their dependents., • Employee Assistance Program.

Job Description Position: Help Desk Technical Engineer About United Metro Energy United Metro Energy Corp. is a premier, privately held energy provider headquartered in Greenpoint, Brooklyn. As a leading distributor in the NYC metropolitan area, we deliver comprehensive, 24/7 retail residential, commercial, and wholesale energy solutions. Our diverse product suite features traditional heating oil, ultra-low sulfur diesel, gasoline, and advanced HVAC services. Driven by our massive infrastructure, private terminals, and an extensive company-owned fleet, we provide uncompromised reliability and dependable value to communities across the New York Metropolitan area. Position Overview The Help Desk Technical Engineer will possess a friendly presence and helpful attitude with an ability to work well with others and will be the first point of contact for users calling into the Help Desk with technical issues. All incidents will be handled via deskside support, phone, and remote support. Duties and Responsibilities including, but not limited to: · Monitor Help Desk ticketing system for incoming requests and resolve technical issues as required. o Phone, remote, email, and onsite support for end users o Start to completion of incident resolution o Documentation of all incidents into Help Desk call tracking system o Train users in common IT related tasks · Recommend and implement: o New IT Projects and capabilities and o Process and systems documentation o IT processes for greater efficiencies and/or cost savings. · Oversee infrastructure and application maintenance and upgrades. · Escalate issues to other members of the IT Department or Business owners as required. o Dispatch vendors for incidents (if necessary) Skills, Qualifications & Requirements · Experience: 2-4 years of experience providing technical support in a corporate environment · Skills: o Troubleshooting hardware/software issues o Experience utilizing a ticketing system (Spiceworks) o Windows 11, Windows Server, Linux o Experience with Lansweeper a plus o Knowledge of IT Security concepts (firewalls, MFA, AV, EDR, and XDR systems) o Experience with AV, EDR and XDR systems. o Basic Network troubleshooting (switch and wireless AP) o Microsoft Office & Google Workspace applications o Google Workspace (Email, Drive, Calendar, Vault, Gemini) administration o Active Directory o Troubleshoot and support connectivity & remote access issues o Provide Help Desk metrics to management o Excellent communication skills both oral and written o Customer focused o Preferred to have CompTia A+ certification o Experience with MFA administration · Work Environment: In office 5 days a week. Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work. · Physical Demands: While performing the duties of this job, the associate is frequently required to stand; walk; sit; use hands to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or listen; and smell. The associate must frequently lift and/or move up to 15 pounds. • Education: Bachelor’s degree., • Travel: Willingness to travel to other company office locations (Calverton, Riverhead, Woodbridge-NJ, Manhattan). What We Offer • Competitive base salary., • Comprehensive health, dental, and vision insurance., • 401(k) retirement plan with company match., • Paid time off and company holidays., • Career growth potential within an established, essential NYC enterprise.\nCompany Description Leading energy infrastructure company providing fuels that keeps the the "city that never sleeps" running. Leading energy infrastructure company providing fuels that keeps the the "city that never sleeps" running.

Job Description Provide a short description of the Position: The candidate for this position will provide technical support for hardware and software. This position will deliver high-quality service to end users and ensure service support and delivery are in place to meet the agency's business needs. Provide a list of the day-to-day tasks to be performed by the Selected Candidate: • Taking care of level 2 tickets (and level 1 when necessary ex: answer phone, create tickets)., • Onboarding new staff (equipment deployment), offboarding staff, training state staff, providing support for issues that need to be escalated and completed in a timely manner., • Utilize PowerShell scripting to maximize productivity of platform management., • Administer corporate mobile device management solution., • Maintain platform security and compliance in alignment with agency's cyber security program to protect data., • Test Group Policies and updates for endpoint OS., • Utilize standard enterprise tools to develop or implement infrastructure hardware, software, or other technical components., • Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability., • Work alongside business operations teams, project management teams, and additional IT teams to coordinate work efforts and establish processes., • Perform system software and hardware upgrades and changes; including planning, scheduling, testing and coordination., • Monitor, measure, and test current/new infrastructure products and services., • Perform operational, project, and support tasks with little to no supervision, while meeting or exceeding SLAs and performance expectations., • Develop and ensure deployment documentation such as design and environment specifications, user and technical manuals, and process documentation., • Use of remote access technologies (VPN, terminal services)., • Collaborate with internal and external application support, systems infrastructure, security, network, telecom, and service desk departments to deliver the best desktop experience to the enterprise. Position Mandatory Qualification (Per Attachment 7, Section 1.2.4) Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer. What type of software is typically used by the Agency? Windows/Java/Oracle What type of hardware is typically used by the Agency? Server, Laptops, desktops, printers and other peripherals. Position Requested Qualifications (Per Attachment 7, Section 1.2.5) • 36 Months experience in the field of Desktop Support, • 36 Months experience with technical approaches in design, build testing, and debugging problems., • 36 Months experience in mobile device management (MDM) solutions., • 36 Months experience with Active Directory group policy standards, • 36 Months experience with Networking concepts (DHCP, VLANs, ACLs, Firewalls, etc)., • 36 Months of Windows 7 & 10 experience including 64 bit operating systems., • 36 Months of experience with Window image deployment using MDT., • 36 Months of experience with client-based security management tools including anti-virus, PKI, HDD encryption, and general client based security hardening., • 36 Months of scripting language experience - Power Shell preferred, • 36 Months of engineer experience: research, analysis, planning and implementation., • Certifications relevant to MS Windows, • 36 Months experience with advanced troubleshooting and support for VPN, 2 Factor Authentication, and network printing., • 36 Months active Directory management experience, • 36 Months experience with cyber security best practices and compliance, • 36 Months experience with Client workstation hardware and operating systems, • 36 Months of experience of analytical and problem-solving abilities dealing with hardware and software issues. What is the format of the Candidate interview? In-person Is telecommuting allowed for this position? No What are the daily work hours? 8:00-4:30 PM, 8:15-4:45 PM, 8:30-5 PM, 9-5:30 PM; with 1/2 hour unpaid lunch break

Job DescriptionCompany Description Job Description We’re hiring a Desktop Engineer for our 3rd shift (Tues–Sat, 12am–8am, onsite in Newark, NJ). Please share your updated resume. You’ll provide Level 1 & 2 support via phone, email, and remote tools—troubleshooting hardware, software, network, and printer issues. Requirements: • 4–6 years’ experience or college degree, • Windows AD, Office 365, DHCP, DNS, LAN/WAN, • Ticketing system, asset management, vendor coordination, • Strong customer service and communication skills, • Saturday and holiday availability Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Job Description / Qualifications Japanese IT company seeks for a Japanese Bilingual IT User Support Specialist. Position: IT User Support Specialist or Sr. IT User Support Specialist Division: Customer Support Division Office: New York (Hybrid – Min 3 days/week in the office: Might require more office attendance for training purpose or if the business requires.) FLSA Status: Non-Exempt Salary Range: $72-76K for IT User Support, $85-90K for Sr. IT User support Language: Japanese, English Bilingual (both must be business level or higher) Working Hour: M-F 9AM – 5PM Tier 1/IT User Support Specialist – User Support Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone and respond to email messages for customers seeking technical help. Install, modify, and repair computer hardware and software. Provide basic training for customers in the usage of computers and telecommunications systems. Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote and onsite troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in the ticketing system Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements on procedures Train customers on proper use of hardware and software Prepare FAQ manuals Install and Configure Hardware and Software Component Troubleshoot Hardware and Software inquires Repair and Replace damaged hardware Reimage PC to repair software issues Provide and update technical documentation Password management Tier 2 / Sr. IT User Support Specialist- User Support and Consultation Provides analytical expertise and assists in a variety of user support activities, including, but not limited to, pre-consultation on procurement of IT products; consultation and advice for end users in problem resolution; guidance for troubleshooting by self-diagnosis and detailed investigation; development of troubleshooting scripts for end user support and technical support in the setup, installation and configuration of desktop hardware and software based on experience; perform desktop application test to ensure compatibility and education and independent decision-making skills. Participates in the design, testing and deployment of client configurations throughout the company. Consults with end-users to determine the most effective use and control of the end user H/W, S/W, system functionality and support functions based on own knowledge and experience. Develops documents, design, analyze, modify and test programs based on and related to specifications. Develops training programs and materials as well as user instruction to improve business operations.

Job Description Provide a short description of the Position: The candidate for this position will provide technical support for hardware and software. This position will deliver high-quality service to end users and ensure service support and delivery are in place to meet the agency's business needs. Provide a list of the day-to-day tasks to be performed by the Selected Candidate: Taking care of level 2 tickets (and level 1 when necessary ex: answer phone, create tickets). Tasks include but not limited to: onboarding new staff (equipment deployment), offboarding staff, training state staff, providing support for issues that need to be escalated and completed in a timely manner. Utilize PowerShell scripting to maximize productivity of platform management. Administer corporate mobile device management solution. Maintain platform security and compliance in alignment with agency's cyber security program to protect data. Test Group Policies and updates for endpoint OS. Utilize standard enterprise tools to develop or implement infrastructure hardware, software, or other technical components. Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability. Work alongside business operations teams, project management teams, and additional IT teams to coordinate work efforts and establish processes. Perform system software and hardware upgrades and changes; including planning, scheduling, testing and coordination. Monitor, measure, and test current/new infrastructure products and services. Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability. Monitor, measure, and test current/new infrastructure products and services. Perform operational, project, and support tasks with little to no supervision, while meeting or exceeding SLAs and performance expectations. Develop and ensure deployment documentation such as design and environment specifications, user and technical manuals, and process documentation. Use of remote access technologies (VPN, terminal services) Collaborate with internal and external application support, systems infrastructure, security, network, telecom, and service desk departments to deliver the best desktop experience to the enterprise.

Job Description IT Help Desk Technician I Full-Time, Non-Exempt · New York, NY · Reports to: Director, Digital Projects ABOUT JAZZ AT LINCOLN CENTER The mission of Jazz at Lincoln Center is to entertain, enrich and expand a global community for jazz through performance, education, and advocacy. We believe jazz is a metaphor for Democracy. Because jazz is improvisational, it celebrates personal freedom and encourages individual expression. Because jazz is swinging, it dedicates that freedom to finding and maintaining common ground with others. Because jazz is rooted in the blues, it inspires us to face adversity with persistent optimism. Jazz is one of America’s most profound and enduring cultural contributions, inseparable from the story of this country, its history, its struggles, its democratic ideals, and its continuing evolution. We are stewards of that legacy. The three pillars of our work—performance, education, and advocacy—are one mission expressed three ways, each reinforcing and requiring the other two. You cannot perform without honoring the history that gives the music meaning. You cannot educate without the conviction that what you are teaching deserves to outlast you. You cannot advocate without the lived experience of the art itself. We look for people who feel that wholeness in full, across all three pillars. POSITION DESCRIPTION The IT Help Desk Technician I serves as the first point of contact for employees requiring technical assistance and is responsible for providing timely, professional, and effective support for day-to-day technology needs. The position provides frontline support for computer hardware, software, user accounts, network connectivity, printers, mobile devices, audiovisual equipment, and other technology used throughout the organization. The IT Help Desk Technician I receives, documents, troubleshoots, and resolves technical issues using established procedures, available support resources, and independent troubleshooting. The Technician is expected to take ownership of support requests through resolution whenever possible and to research and troubleshoot unfamiliar issues within the scope of the position. When an issue requires specialized expertise, elevated administrative access, vendor intervention, or changes to core systems or infrastructure, the Technician will escalate the issue to the appropriate resource, including the Network Administrator, SaaS support resources, or Director of Information Technology. The Technician is responsible for ensuring that relevant troubleshooting, user impact, and supporting information are documented and communicated as part of the escalation. The IT Help Desk Technician I also supports employee onboarding and offboarding, workstation deployment, user account administration, software installation, endpoint maintenance, routine system administration, and technology upgrades. The position participates in and executes approved maintenance procedures, including software updates, patches, system upgrades, and other scheduled Technology activities. KEY RESPONSIBILITIES • Serve as the first point of contact for Technology support requests received through the help desk system, email, phone, or in person, ensuring requests are acknowledged, prioritized, and accurately documented., • Take ownership of support requests through resolution whenever possible, performing appropriate troubleshooting, research, testing, and follow-up., • Diagnose and resolve hardware, software, operating system, application, printing, account access, connectivity, peripheral, and other common end-user technology issues., • Provide support for common user issues including password resets, account access, software installation, application configuration, Wi-Fi and network connectivity, printers, email, and collaboration tools., • Create, update, prioritize, and maintain support tickets with clear documentation of reported problems, troubleshooting performed, communications with users, and final resolutions., • Escalate issues requiring specialized expertise, elevated administrative access, vendor assistance, or changes to core infrastructure to the appropriate resource, including the Network Administrator, SaaS support resources, or Director of Information Technology., • Ensure escalated issues include clear documentation of the reported problem, user impact, troubleshooting performed, results, and other information necessary for the receiving resource to continue troubleshooting efficiently., • Maintain visibility of escalated tickets as appropriate, communicating status and resolution information to affected users and following up to confirm successful resolution., • Support employee onboarding, offboarding, and role changes, including account provisioning and deactivation, access and permission changes, workstation preparation, software installation, and equipment deployment., • Configure, deploy, maintain, and troubleshoot desktops, laptops, mobile devices, printers, peripherals, conference room technology, and other end-user equipment., • Perform routine user account and access administration according to established authorization, security, and access-control procedures., • Participate in and execute approved maintenance procedures, including operating system and application updates, security patches, software deployments, endpoint configuration changes, and scheduled system upgrades., • Assist with routine system administration and operational Technology tasks according to established procedures, including endpoint management, software deployment, device configuration, account administration, and system monitoring., • Monitor maintenance and deployment activities and escalate failed updates, unexpected behavior, service interruptions, cybersecurity concerns, or other issues requiring additional investigation., • Provide support for conference rooms, audiovisual equipment, video conferencing platforms, presentations, and other meeting technology., • Maintain accurate hardware, software, and equipment records and assist with inventory management and lifecycle tracking of organizational technology assets., • Maintain accurate records within the help desk and asset management systems, including troubleshooting activities, resolutions, equipment assignments, and relevant system changes., • Develop and maintain Technology documentation, standard operating procedures, troubleshooting guides, knowledge base articles, and frequently asked questions to improve support consistency and facilitate efficient resolution of common issues., • Identify recurring technical issues and communicate trends, potential root causes, documentation gaps, and opportunities for process or technology improvements to the Technology team., • Provide clear and professional communication to users throughout the support process and explain technical issues and solutions in language appropriate for non-technical users., • Follow organizational Technology policies and procedures related to cybersecurity, account management, data protection, acceptable use, software installation, equipment handling, and escalation of security-related incidents., • Participate in Technology projects, system deployments, equipment refreshes, upgrades, and other departmental initiatives as assigned. QUALIFICATIONS • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field preferred, or an equivalent combination of education, training, and professional experience., • One to three years of experience providing Help Desk, Desktop Support, Technical Support, or similar end-user technology support preferred., • Working knowledge of Microsoft Windows and macOS operating systems., • Experience supporting Microsoft 365 applications and common workplace productivity and collaboration tools., • Familiarity with user account administration, permissions, password management, and directory services such as Microsoft Active Directory and Microsoft Entra ID., • Basic understanding of networking concepts including TCP/IP, Wi-Fi, DNS, DHCP, VPN, and internet connectivity., • Experience troubleshooting desktops, laptops, printers, mobile devices, peripherals, and common business applications., • Familiarity with help desk/ticketing systems, remote support tools, endpoint management platforms, and IT asset management practices., • Ability to independently troubleshoot and resolve a broad range of end-user technology issues, follow established technical procedures, research unfamiliar problems, and exercise sound judgment regarding when an issue requires escalation or additional expertise., • Strong written and verbal communication skills and the ability to explain technical concepts clearly to users with varying levels of technical knowledge., • Strong organizational skills with the ability to prioritize multiple support requests, manage competing priorities, and maintain accurate documentation., • Demonstrated commitment to customer service, professionalism, discretion, and the responsible handling of confidential information., • Ability to work independently on routine support and operational issues while collaborating effectively with other members of the Technology team, vendors, and support partners on more complex problems., • Ability to adapt to changing priorities and work effectively in a fast-paced environment., • Industry certifications such as CompTIA A+, Microsoft Fundamentals, Apple Device Support, or equivalent certifications are a plus. WORKING AT JAZZ AT LINCOLN CENTER The music is present here, literally and philosophically, and the people who thrive are the ones who feel that and lean into it. They are Fans, Advocates, Musicians, and Educators who know that you cannot shape what comes next without first honoring what came before — who ask why something is the way it is before they presume to know what it should become. They find their own work more meaningful because of its proximity to something larger, and they understand that excellence in any role, regardless of function, is connected to what happens on stage and in classrooms and communities around the world. The passion that runs through this organization can be felt on your first day, and it is the thing people miss most when they leave. We are a live-events organization, and our schedule reflects that energy: we expect full presence when the work and the art call for it. Within that, we strive to create real flexibility for our people. Flex Mondays give staff the freedom to work from wherever suits them best, and Tuesday through Friday our teams come together in person, with the understanding that the work and the art will sometimes ask for more. We trust our people to know the difference, and we build around that trust. Benefits reflect the same investment in our people: comprehensive health, retirement, and a seat inside the life of this organization. Staff have access to the breadth of JALC programming—from live performances to access at Dizzy's Club to world-class jazz education through Swing University and beyond—because we believe the people who do this work deserve to experience it, not just support it. HOW TO APPLY Click the button above to apply. Please include a cover letter and salary requirements with your application. Jazz at Lincoln Center is an equal opportunity employer that affords equal opportunities to all applicants, employees, contractors, and other covered persons, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Jazz at Lincoln Center is committed to creating an inclusive, open, and respectful culture that reflects and embraces diversity.

Job Description IT Support Specialist Job Description (Updated for 2026) Job summary We are looking for an IT Support Specialist to deliver timely, user-focused technical support across the organization. You will troubleshoot hardware, software, network, and account issues; manage support tickets; maintain IT assets; and help keep systems secure and reliable. The role may involve onsite, remote, and hybrid support via phone, chat, email, and in-person. Key responsibilities Respond to and resolve IT support requests through a ticketing system, phone, chat, email, and walk-ups. Diagnose and fix issues with Windows and macOS devices, mobile devices, printers, peripherals, and applications. Support Microsoft 365, Google Workspace, email, collaboration tools, and line-of-business applications. Create, modify, and disable user accounts, passwords, groups, and permissions in Active Directory and/or Microsoft Entra ID. Install, configure, patch, and upgrade operating systems, drivers, and standard software. Configure and support Wi Fi, VPN, DNS/DHCP basics, and remote-access tools. Track IT assets, software licenses, device assignments, and warranty information. Document incidents, resolutions, runbooks, and knowledge-base articles. Monitor endpoint health and proactively address recurring issues. Train users on tools, security best practices, and IT policies. Escalate complex network, server, cloud, or security incidents to appropriate teams. Coordinate with vendors for hardware repairs, replacements, and service calls. Follow backup, security, privacy, and change-management procedures. Required qualifications Diploma, associate, or bachelor's degree in IT/CS or equivalent hands-on experience. 1 3 years in IT support, help desk, or desktop support (adjust for junior/mid/senior). Strong troubleshooting skills for Windows 10/11 and macOS; basic mobile-device support (iOS/Android). Experience with ticketing systems and remote-support tools. Solid understanding of computer hardware, OS installation, software deployment, and basic networking. Clear written and verbal communication; ability to explain technical issues to non-technical users. Ability to prioritize work, meet SLAs, and handle confidential information. Preferred skills Microsoft 365 admin basics (Exchange Online, SharePoint, Teams, OneDrive). Active Directory and/or Microsoft Entra ID user and group management. Endpoint management with Intune, Autopilot, Jamf, or similar. Basic networking: TCP/IP, DNS, DHCP, VLANs, Wi Fi, and VPN troubleshooting. Familiarity with ServiceNow, Jira Service Management, Freshservice, or Zendesk. Endpoint security tools, antivirus/EDR, disk encryption, and backup basics. Certifications: CompTIA A , Network , ITIL 4 Foundation, Microsoft MD 102, or similar. Performance metrics Average first response time and time to resolution. First-contact resolution rate. Customer satisfaction (CSAT) score. SLA compliance and ticket backlog. Quality and completeness of documentation. Reduction in repeat incidents and escalations. Posting details (customize) Job title: IT Support Specialist Department: Information Technology Reports to: IT Manager / Service Desk Lead Employment type: Full-time Work model: Onsite / Hybrid / Remote Location: [City, Country] Experience: 1 3 years Shift: [Day / Rotational / 24x7 support] Salary: [Insert range] Benefits: [Insert benefits]

Job Description▶︎ Job Details ・Job Title: IT Help Desk Support Specialist ・Client: Japanese Corporate thorugh Cinter (Staffing) ・Working Location: New York NY, 10016 (Onsite) ・Employment Type: Non-Exempt, W-2 ・Salary: $26-30 / Per Hour (DOE) ・Benefit: 401K match, No insurance ・Working Hours : 9:00AM to 5:30PM (Include unpaid 1 hour lunch break) = 37.5 hours / per week ▶︎ Key Responsibilities: • Provides technical support for end-user customers and maintains communication via phone, email, or in-person, by analyzing and troubleshooting problems, as well as performing hardware and software installation and testing., • Maintains user manuals and internal documents to document processes, solutions, and environment for continuous improvement in operations., • Perform Server Administration support, such as monitoring., • Monitor network environment, including desktop and network maintenance, software installation, and troubleshooting., • Performs server administration, user account management, basic administration and troubleshooting activities., • Prioritizes incoming requests or issues, escalating to designated support teams as necessary., • Provides periodic IT training to users and participate in regional and global IT projects. ▶︎ The right candidate will possess: • Ability to work effectively based on management direction as well as to work as a strong team contributor., • Ability to communicate effectively with customers, internal technology teams and users with various skill levels., • Strong organization skills and be capable to deliver high quality of work., • Ability to learn quickly and efficiently as a team player, with minimum supervision., • Ability to multitask based on priority; Customer focused and detail oriented. ▶︎ Skills & Qualifications: • Bachelor’s degree in Computer Science or related field; or equivalent work experience in the IT field., • At least 1-2 years of experience in end user support with Windows based LAN/WAN/Remote Access Support experience., • Extensive knowledge of various business software: Windows OS, Office365, Adobe Acrobat., • Experience with managing and troubleshooting iOS-based devices, Conference System, MS Surface and HP laptops., • ITFL Foundation, A+, Network+, Microsoft Product related certifications or other IT vendor certifications preferred but not required., • Proficient English communication skills are a must. Powered by JazzHR Zq1LShCU91

Job Description Job Title Desktop Support Engineer Experience 1 5 Years (Can be adjusted based on the role) Job Summary We are seeking a skilled Desktop Support Engineer to provide technical support for desktops, laptops, printers, operating systems, and enterprise applications. The ideal candidate should have strong troubleshooting skills, experience with Windows environments, hardware maintenance, software installation, and excellent customer service abilities. Key Responsibilities • Install, configure, and maintain desktops, laptops, and workstations., • Diagnose and resolve hardware and software issues., • Install and upgrade operating systems and applications., • Configure printers, scanners, and peripheral devices., • Provide technical support to end users through phone, email, remote access, or in person., • Troubleshoot network connectivity and internet issues., • Configure user accounts, passwords, and email clients., • Perform system updates, patch management, and antivirus maintenance., • Maintain IT asset inventory and documentation., • Escalate complex issues to higher-level support teams when necessary., • Ensure compliance with IT security policies., • Provide support during system migrations and office relocations. Required Technical Skills Operating Systems, • Windows 10/11, • Windows Server (basic administration), • macOS (preferred), • Linux (basic knowledge) Hardware, • Desktop and Laptop Assembly, • RAM, SSD/HDD Replacement, • Motherboard Troubleshooting, • BIOS Configuration, • Peripheral Device Setup Networking, • TCP/IP, • DNS, • DHCP, • VPN, • LAN/WAN, • Wi-Fi Troubleshooting, • IP Configuration Microsoft Technologies, • Microsoft Office 365, • Outlook, • Active Directory (User Management), • Azure Active Directory (basic), • Microsoft Teams, • OneDrive Remote Support Tools, • TeamViewer, • AnyDesk, • Remote Desktop (RDP), • Quick Assist Security, • Antivirus Management, • BitLocker, • Endpoint Protection, • Multi-Factor Authentication (MFA) ITSM Tools, • ServiceNow, • Jira Service Management, • BMC Remedy, • Freshservice Preferred Skills, • Basic PowerShell scripting, • SCCM/MECM, • Microsoft Intune, • Mobile Device Management (MDM), • Azure Fundamentals, • ITIL Foundation Certification Daily Responsibilities, • Resolve desktop support tickets within SLA., • Install new computers and software., • Troubleshoot login and email issues., • Configure printers and shared drives., • Perform preventive maintenance., • Assist users with application issues., • Maintain asset inventory., • Document incidents and resolutions. Soft Skills, • Strong troubleshooting ability, • Customer service orientation, • Communication skills, • Time management, • Team collaboration, • Attention to detail, • Problem-solving, • Adaptability Education, • Bachelor's degree or Diploma in Computer Science, Information Technology, or a related field., • Equivalent technical certifications are also valued. Preferred Certifications, • CompTIA A, • CompTIA Network, • Microsoft Certified: Modern Desktop Administrator Associate, • Microsoft 365 Certified: Endpoint Administrator Associate, • ITIL Foundation, • Google IT Support Professional Certificate Tools & Technologies, • Windows OS, • Microsoft Office 365, • Active Directory, • Azure AD, • Microsoft Intune, • SCCM/MECM, • ServiceNow, • Jira Service Management, • TeamViewer, • AnyDesk, • Remote Desktop, • PowerShell, • VMware (basic), • Hyper-V (basic) KPIs, • First Call Resolution (FCR), • Average Resolution Time (ART), • SLA Compliance, • Customer Satisfaction (CSAT), • Ticket Backlog, • Device Deployment Time, • System Uptime, • Asset Inventory Accuracy

Job Description We are looking for a qualified Desktop Engineer for the 3rd shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access tools. This is a fully onsite role (5 days, Tuesday to Saturday 12am-8am) providing level 1 & 2 support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary. We are looking for a qualified Desktop Engineer for the 3rd shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access tools. This is a fully On-Site support role to troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary. Troubleshoot Desktop LAN, server, wi-fi and connectivity issues. Utilize ticketing system to track email submissions and managing phone support efforts. Manage Windows Active Directory and Exchange. Work closely with other IT employees on system maintenance and configuration projects. Work closely with other employees on interdepartmental projects. Maintain accurate asset management records. Work with vendors and manufacturers on repair and maintenance of IT equipment. College degree and/or 4-6 years' experience. Ability to help employees solve hardware and software problems. Experience with Windows Active Directory& Office 365. Experience troubleshooting network issues in large office setups. Experience supporting and troubleshooting printer systems. Familiarity with DHCP,DNS, LAN, WAN, and other common networking concepts. Strong customer service and communication skills. Experience with a scripting language preferred. Must be able to work on Saturdays and certain Holidays. Basic understanding of ITIL foundation processes, i.e. Incident, Request, Change, etc. MDM experience, specifically Airwatch, is a plus.

Job Description Integrated Technology Systems is a growing MSP based in New York City that delivers high-quality IT support to professional services firms. We're looking for an L1 Support Engineer who thrives on working with many different clients as part of a close-knit team. This is an in-office role based in NYC. What You'll Get • Base salary starting at $55k+, • Quarterly bonuses, • Health insurance and PTO, • 401(k) starting in your second year, • A collaborative team focused on high-touch service and modern IT solutions What You'll Do • First-line troubleshooting and resolution: password resets, MFA resets, printer configuration, and break/fix, with proper ticket routing and escalation, • User management in Microsoft Entra ID, Active Directory, and Microsoft 365, including onboarding and offboarding via established workflows, • Windows 11 and macOS device deployment and configuration, plus mobile device enrollment (iOS/Android), • First-pass network triage: WAN/LAN connectivity, Wi-Fi, and VPN client issues, escalating firewall and infrastructure issues to L2, • Security operations support: application approval requests, phishing report handling, and initial alert triage per documented runbooks, • Resolve L2/L3 issues where solutions are already documented, as a path to advancement, • Participate in project work, on-site and remote support, and the on-call rotation What You Bring • 1+ year of MSP or comparable help desk experience, • Experience with a PSA or ticketing system (ConnectWise preferred), • Working knowledge of Windows 11 and Microsoft 365 administration, • Familiarity with Entra ID/Azure (we will train as needed), • macOS experience preferred, • iOS/Android device support and MDM familiarity, • Networking fundamentals: TCP/IP, DNS, DHCP, VPN, • Exposure to RMM toolsets and endpoint security tools a plus, • Certifications a plus: CompTIA A+/Network+/Security+, Microsoft MS-900 or MD-102, • Strong customer service and phone presence, • Thrives in a fast-paced, learning-focused environment Next Steps Apply with your resume OR Get a head start here: https://www.ondemandassessment.com/o/JB-MUYZCPAA0/landing?u=1110981

Job Description • 4-7 years of experience in Desktop Support Engineer., • 4-7 years of experience in Desktop Management - Infrastructure Services (IS), • Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required., • Application support: Include all applications in the computer. If this is the global application, coordinate with the second level team to resolve the issues., • PC: Desktop/Laptop installation, book end users schedule for upgrade/refresh, perform user's existing computer system/software/data/printer installed/configuration settings intake prior any upgrade/refresh, and ensure they are as per order in the upgraded/refreshed computer., • Printers: Support all printers, support network configuration, driver installation, and vendor coordination for setup/repair of faulty devices, etc., • Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software., • Excellent understanding of Windows 10/11 OS, Android OS Mac OS, MS Office, Basic LAN /WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, Software installations, • Provide onsite and remote technical assistance to End Users., • Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement., • Respond to end-user requests for updates on ticket status and promptly follow up as needed., • Develop standard configuration and documentation, Develop installation and configuration procedures documentation (KB/KEDB and SOPs), • Coordinate with vendors for provision of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement), • Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades., • Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support, • Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites., • Good understanding of O365 and related support activities? Good understanding of Active Directory User/Group Management, DNS, Group Policy, Networking and Firewall, • Providing 2nd line technical support, incident & problem management through effective management of Service Desk Tool, • Experience of working within SLAs and ITIL processes, • Effective written and verbal communication skills, • Very strong people skills to manage multiple stakeholders including users, senior management, IT teams, project teams, vendors.

Job DescriptionJob Title: Service Desk Analyst Job Location: New York, NY Duration: Full-time Shift Schedule: Remote day shift schedule (7am to 3pm/8am to 4pm/9am to 5pm/10am to 6pm). Consultant is expected to work holidays if necessary as we are a 24/7 service desk. Summary: The Service Desk Analyst will serve as front-line, level 1, IT support for the enterprise, which includes seven hospital networks and the corporate office. The role involves monitoring and answering the Service Desk phone, e-mail message queues, and auto-triggered request queues during assigned tours. The analyst will provide support and customer service to users, promote and escalate problem, incident, and request action items, and ensure real-time Service Desk coverage to meet and exceed service level requirements and end-user expectations. Responsibilities: • Manage level 1 and 1 1/2 service incidents/requests from report to resolution., • Provide support and services to users, seeking to resolve as many calls as possible at level 1 and 1 1/2., • Provide customers with a single point of contact for Service Desk activities, problems, incidents, and request items., • Contribute to the continuous process improvement of the Service Desk Area., • Remain technically knowledgeable and current on all Service Desk tools in use in the Data Center such as ServiceNow performance monitoring tools., • Receive, prioritize, document, and actively resolve end-user help requests., • Triage requests to ensure accurate transfers and escalation, per service level agreements (SLA)., • Track open tickets and monitor ticket progress per SLA, closing ticket items when resolved., • Follow escalation and paging procedures to ensure SLAs are being met., • Provide support for issues related to password resets, MS Office, Windows, and other technical issues., • Provide a positive experience to clients by meeting and exceeding customer expectations, and engendering confidence that requests will be resolved., • Participate in special projects as needed and perform other duties as assigned., • Must be able to work independently as well as part of a fast-moving team., • Must be able to work at various locations when necessary along with working various shifts.Required Skills:, • Baccalaureate Degree in a relevant field from an accredited college or university., • One year of experience in a business, government, hospital, educational institution, or non-profit organization in analysis, development, and implementation of systems, methods, and procedures, management information development, and data coordination., • Familiarity with EDP applications and data processing programs., • A Master's Degree in Management, Business Administration, Hospital Administration Management, Public Administration, Accounting, or a relevant field from an accredited college or university is preferred., • A satisfactory combination of education, training, and experience may be considered.

Job DescriptionLevel Up Your IT Career at 360 Networks! Are you an MSP pro ready to tackle complex IT challenges? At 360 Networks, we’re not just another IT company—we’re a fast-growing, collaborative team where your skills are valued, your ideas make an impact, and your work directly drives client success. Benefits That Actually Matter: Healthcare costs are no joke, so we make sure you’re covered. We offer industry-leading medical plans with strong employer contributions, paid time off, professional development opportunities, and more—helping you focus on IT, not your wallet. At 360 Networks, your career growth and well-being are top priorities. • Healthcare You Can Count On: We offer Horizon Blue Cross Blue Shield of New Jersey medical coverage with a low $1,500 deductible — real protection that helps keep medical costs down and protects you and your family., • 401(k) You’ll Want to Use: Secure your future with our Fidelity Investments 401(k) plan with up to a 4% employer match — we help you build retirement savings, not just pay your bills., • Time Off & Growth Support: Paid time off + professional development assistance means you recharge, level up your skills, and avoid burnout — because great talent thrives when supported. Job Requirements: • Understand and solve customer technical problems over the phone or in-person as needs warrant., • Conduct analysis and troubleshooting via telephone, email and remote control for customer accounts in a timely fashion., • Monitor and troubleshoot back up or other regularly scheduled client work., • Work within a ticketing system to track and escalate customer problems., • Maintain a positive phone demeanor and ensure customer satisfaction., • Perform remote maintenance as needed., • Other duties as assigned., • Demonstrate competency in products and services as offered by the company such as Microsoft Office 365, Entra, Intune, FortiGate and Meraki Firewalls, and others., • Spot themes and proactively work to solve them. Preferred Knowledge and Qualification: • Good working knowledge of basic LAN network., • Experience with access control., • Experience with surveillance cameras., • Experience with setup of network switches and routers., • Must have your own basic tools., • Create and maintain documentation on a consistent basis with multiple different networks., • Work as part of a team to support users., • Configure basic IT equipment such as IP Cameras, NVR, FortiGate and Meraki Firewalls,, VOIP Phones, Managed Switches, and Access Points., • Thorough knowledge of common end-user software: Microsoft, Apple, Adobe, web browsers, email, etc., • Experience supporting an environment of Windows and Mac computers., • Ability to work with different types of software and applications, troubleshoot IT hardware, and test and fix network wiring., • Excellent verbal and written communication skills for communicating with end users and upper management., • Must be able to maintain confidentiality., • Candidate should feel comfortable in taking initiative and taking direction from colleagues., • Preferred Experience in Information and Technology., • Preferred Experience in entry level networking and system applications., • Preferred Comp TIA A+ Certification and Comp TIA Network + Certification., • Must have a valid driver’s license and own vehicle to get around. Gas and tolls and millage is reimbursable.If you would like to work in a fast-growing firm that will support your learning, then Apply Now!

Job Description Genesis10 is seeking an E-Trading Application Support for a 12 month contract position with a financial services client located in Jersey City, NJ. This is a hybrid position and requires being onsite 3 days per week. Summary: The Bank has been developing significantly in the last couple of years requiring an efficient and skilled Application support team that would deal with the production incidents and the roll out of new functionalities/deliverables. This resource is key for promoting and pushing the stability and the growth of the platform. Primary scope of responsibilities : • Have a daily interaction with the business user in person, over the phone, and via email, • Support the business sin their IT needs and understand the business workflows and scenarios., • Maintain a proper overage in their designated shifts and always provide support in times of need i.e. production issue, • Voluntarily picking up work and tasks as received over email, phone, or in person., • Provide business, team members, and other project/task partnering teams updates on their issue/task/project., • Documenting and training other team members., • Shadow other team members and seek to learn to improve day to day coverage of the platforms., • Sharing knowledge within the team as well documenting the issues/incidents for better follow up., • Improving day to day tasks by writing scripts and automate tasks that are procedure oriented., • Contribute towards the workload by picking up tasks voluntarily., • Contribute towards better post-release checkouts, • Understand the underlying issue and the associated patch fix/release and identify systemic issue, • Ensure all Client procedures are followed by teams performing Global Macro Rates Support in Production, • Provides 1st and 2nd level support., • Ensure a smooth handover happen between the regions during the SOD and EOD., • Manage and own P1/P2 incidents and problems end to end., • Provide workarounds to reduce the Business impact/outage of a critical or major incident., • Communicates with internal users and management over incidents and post-mortems., • Ensures all support issues are correctly logged in the Bank incident management system., • Initiates task force over critical incidents, • Implement automation to reduce the number of repetitive and manual tasks, and control the risk associated to them., • Participates to DRP/BCP exercises., • Participate in weekend health checks of IT systems to ensure smooth SOD for business lines., • Communicates globally to support teams the new functionalities and organize training when required. Requirements: • The ideal team member will have a balance of technical skills, business knowledge, troubleshooting expertise, and excellent soft skills. Experience required in trading floor environments Equities or Derivatives (Futures and Options), • Technical Skills: General Knowledge and capabilities in scripting language, databases, SQL, networking, market data, Windows, Linux, and application configuration. Working knowledge of the FIX protocol is a plus., • Business Knowledge: Team members should be looking to build upon a solid knowledge base in global finance, investment banking, equities, trade workflows, and basic knowledge of Options pricing., • Troubleshooting: This is the key skill set of the successful Application Support team member. Emphasis on the ability to manage the situation – determine and understand the impact from an outage, provide the proper level of communication, think outside the box for workarounds, bring in the appropriate resources, persistence in working to restore service, follow up with the root cause analysis and completion of action plan., • Soft skills: We are looking for a high motivated individual who is comfortable in a trading environment. Excellent communication skill, follow through, and relationship building skills required. Team members must have demonstrated experience working in a high pressure, time sensitive environment. The pay rate range for this position is $620 - $720 / day If you have the described qualifications and are interested in this exciting opportunity, apply today! Genesis10 Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: • Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years., • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years., • Access to an experienced, caring recruiting team (more than 7 years of experience, on average.), • Behavioral Health Platform, • Medical, Dental, Vision, • Health Savings Account, • Voluntary Hospital Indemnity (Critical Illness & Accident), • Voluntary Term Life Insurance, • 401K, • Sick Pay (for applicable states/municipalities), • Commuter Benefits (Dallas, NYC, SF), • Remote opportunities available For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description POSITION: Evening Supervisor – School Year DEPARTMENT: Youth Service Department LOCATION: Lafayette Gardens Cornerstone Community Center; 442 DeKalb Avenue, Brooklyn, NY 11205 REPORTS TO: Program Director and/or Assistant Program Director SALARY: $22.00 Hourly, 25 hours per week DATES: September 2026 - June 2027 SCHEDULE: Varies: Monday-Thursday 5-10pm, Saturday 4pm-9pm; This position is performance based and is also contingent on funding availability. JOB SUMMARY: As part of our Youth Services Department’s vision: all Youth Services Staff will assist promoting growth, leadership and positive self-image in all young people at all of our Grand Street Settlement sites. Evening Supervisor during the program will promote and develop a safe and engaging learning environment for youth. Recreational activities, team building activities/games, theme-based lessons, and trips are integral parts of program activities. EDUCATION, EXPERIENCE AND REQUIREMENTS: • High School dipoma a must, college degree preferred, • Youth development experience required, • Proven ability to work with various age groups, • Previous experience working with diverse people, • Good conflict mediation and public relations skills, • Strong time-management skills; ability to handle simultaneous assignments with a high degree of accuracy, and meet deadlines in a high pressure environment, • Self-starter with the ability to work independently and with minimal guidance, • Ability to work independently, assesses priorities, and take initiative, • Capacity to thrive under pressure while working on multiple tasks and projects, • A team player with demonstrated commitment to working with urban youth and young adults from an asset-based perspective, • Ability to set up and maintain work environment that challenges gender stereotypes and is LGBTQIA+- friendly • Must be flexible, cooperative and willing to work in a team environment, • Must have NYS Food Handler’s Certificate, • Ideal candidate is personable, energetic, & enthusiastic., • Candidate must successfully complete the following: NYSDOH Fingerprinting Screening; New York State Clearance Review Background Check; 3 Reference Checks; Physical w/ updated TB Test (Fees may apply), • If offered the position, must submit $25 fee for NY State Clearance Review, • Candidates must be able to communicate effectively with all students while remaining professional at all times and be able to motivate the students while setting an example in all areas, including responsibility, timeliness, organization, attendance and most importantly, professionalism. ESSENTIAL DUTIES AND RESPONSIBILITIES: Training • Must complete program trainings as per school- age child care requirements Supervise • Provide leadership and strategic direction to full-time and part-time program staff, • Provide direct/indirect supervision of all program staff and delivery of services on a day-to-day basis, in order to ensure that all goals, targets, and performance outcomes are met on a daily/weekly/monthly basis, • Problem solve and intervene directly with youth in groups, • Maintain adequate staff to participant supervision during all activities and trips Facilitate/Plan Remote Activities • Plan and facilitate remote activities for youth that develop their social, emotional and/or academic skills, • Must facilatate group management and activities on online platifoms, • Work collaboratively with co-workers, • Provide resources for youth through remote engagement sessions. Ensure Safety • Must be able to supervise a group of children and participate in activities and trips; provide and maintain a safe working environment., • Maintain adequate supplies in first aid and safety kits, • Maintain medical and contact information for each participant, • Responsible for maintaining daily log of all incidents/ injuries, • Address conflicts that have potential to undermine community cohesion and trigger violent clashes, • Prepare attendance reports and other reports as required, • Know and adhere to all regulations and procedures outlined in safety plan Other • Refer participants and their families to relevant community resources, • Complete all necessary paperwork that is required, • Manage registration forms and process identification cards for program participants, and support in inputting of data into DYCD online, • Come to ready to work with a positive attitude, • Perform other duties as assigned by the program supervisors HOW TO APPLY: Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact (at least one (1) professional reference should be from a former supervisor). Please click on the link provided below, or use the link in a search bar, and apply online through our career center. https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=bfb233f9-2e2d-4a56-b58a-c4bfa4857b9e&ccId=19000101000001&lang=enUS No phone calls, please. Please be advised that job offers can only be made once your clearances come through! EQUAL OPPORTUNITY EMPLOYER (EOE)

NewtonX is looking for students and recent graduates in the United States who are taking, or have completed in the last 18 months, a test prep course for the SAT, ACT, GRE, or GMAT to take part in a confidential 10-minute online research survey on the quality of exam preparation courses. Qualified participants who complete the survey receive $15. Fully remote, no preparation needed, and you can complete it on your phone. If you've recently prepped for a college or grad-school entrance exam, we'd like to hear how your course measured up. About the Study • Topic: The quality of test prep courses for the SAT, ACT, GRE, and GMAT, • Time: About 10 minutes, one time only, • Format: Online survey, 100% remote, works on your phone or computer, • Incentive: $15 for qualified participants who complete the survey, • Preparation: None required Who Should Apply Students and recent graduates age 18+ who have taken a test prep course, including: • High school juniors and seniors preparing for the SAT or ACT, • Recent high school graduates who took an SAT or ACT prep course, • College students and graduates preparing for the GRE, • Grad-school and MBA applicants preparing for the GRE or GMAT Requirements • Currently enrolled in, or completed within the last 18 months, an SAT, ACT, GRE, or GMAT prep course, • Age 18 or older, • Based in the United States How It Works • Click Apply to open the survey, • Answer a few quick screening questions to confirm you qualify, • Complete the 10-minute survey on your phone or computer, • NewtonX verifies your identity and profile, • Qualified participants receive the $15 incentive Please Note • This is a one-time paid research study, not a job offer or employment position, • Your responses are kept confidential and used for research purposes only, • Open to U.S.-based participants age 18+ only Took a test prep course recently? Click Apply and share your experience in about 10 minutes.

NewtonX is looking for working professionals in the United States who are preparing for, or recently completed prep for, a professional licensing or certification exam to take part in a confidential 10-minute online research survey on the quality of exam prep courses. Qualified participants who complete the survey receive $15. Fully remote, no preparation needed, and you can complete it on your phone. If you've taken a prep course for the CFA, CFP, SIE, Series 65, FE, or PE exam in the last 18 months, we'd like to hear how it measured up. About the Study • Topic: The quality of prep courses for professional licensing and certification exams, • Time: About 10 minutes, one time only, • Format: Online survey, 100% remote, works on your phone or computer, • Incentive: $15 for qualified participants who complete the survey, • Preparation: None required Who Should Apply Finance and engineering professionals, typically with a bachelor's degree or higher, who have taken a prep course for one of these exams: • Finance: Chartered Financial Analyst (CFA), Certified Financial Planner (CFP), SIE, or Series 65, • Engineering: Fundamentals of Engineering (FE) or Principles and Practice of Engineering (PE) Typical participants include: • Finance professionals and financial advisors preparing for the CFA, CFP, SIE, or Series 65, • Degreed engineers and Engineers-in-Training (EITs) preparing for the FE or PE exam Requirements • Currently enrolled in, or completed within the last 18 months, a prep course for the CFA, CFP, SIE/Series 65, FE, or PE exam, • Working as a finance professional or advisor, or as a degreed engineer or EIT, • Based in the United States How It Works • Click Apply to open the survey, • Answer a few quick screening questions to confirm you qualify, • Complete the 10-minute survey on your phone or computer, • NewtonX verifies your identity and professional profile, • Qualified participants receive the $15 incentive Please Note • This is a one-time paid research study, not a job offer or employment position, • Your responses are kept confidential and used for research purposes only, • Open to U.S.-based participants only Prepping for a licensing exam? Click Apply and share your experience in about 10 minutes.

Description \n \n Apply Today - January 2027 Training Classes Are Now Open\n \n \nIf you hold a P&C license, this is your opportunity to join Liberty Mutual's Inside Sales team and take the next step in a rewarding, growth-focused career. We are also welcoming unlicensed candidates who are ready to begin their insurance journey with free P&C license training and paid training time.\n \n Key Dates:\n\n • Licensed Class: January 11, 2027\n, • Unlicensed Class: January 25, 2027\nStart your journey with us and build a career where your talent and passion for helping others truly make an impact. \n \n \nAs an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one. \n \n Plus, you'll enjoy:\n\n • Generous earning potential\n, • Paid licensing and training opportunities\n, • Comprehensive benefits\n, • Flexible work arrangements\n, • Strong work-life balance\n, • And more!\n Why Liberty Mutual? \n \n Pay Details: \n\n • Starting base salary is $45K with opportunity for growth.\n, • Average earnings range from $55K-$75K through a combination of base salary and generous commission.\n, • Top Performing Agents in their second year and onward, can earn up to $85k+.\nWe are currently hiring quality Inbound sales professionals in the following states: AR, AZ, FL, GA, IA, ID, IN, KS, LA, MA, MD, ME, MI, MN, MO, NC, NE, NH, NJ, NM, NV, NY, OH, OR, PA, SC, TX, UT, VA, WA, WI, and WV \n \n \nLicensed only candidates based in ID, MT, WY, GA, TN, AL, OK, KS and KY Applicants must reside within these specified locations to be considered for this role.\n \n \nPositivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one. \n \n Job Details \n \n \n As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. \n \n \nDue to state licensing restrictions, employees must remain in their resident state for at least one year before relocating. \n \n You'd be a great fit if you are: \n \n A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders. \n \n A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. \n \n A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. \n \n A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. \n \n Position Details: \n \n \n From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!\n\n • Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.\n, • Comprehensive medical benefits from Day 1.\n, • No cold calls, all incoming warm leads.\n, • Opportunities for rewards and recognition.\n, • Must be available to work a schedule of 4 weekdays and 1 weekend day. Standard shift is 11:30-8 EST, 12:30-9 CST, or 8:30-5 PST.\n, • All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.\nQualifications\n\n, • 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.\n, • Strong, engaging interpersonal and persuasion skills needed to close sales\n, • Ability to communicate well to both prospects and customers\n, • Excellent analytical, decision-making and organizational skills\n, • Strong typing capabilities and PC proficiency\n, • Property and Casualty License required after hire.\nAbout Us\n Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. \n \n \nAt Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. \n \n \nWe value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits \n \n \n Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. \n \n Fair Chance Notices\n\n • California\n\n\n, • Los Angeles Incorporated\n\n\n, • Los Angeles Unincorporated\n\n\n, • Philadelphia\n\n\n, • San Francisco\n

• Type: Flexible, project-based, • Location: Remote (US), • Pay: Earn up to $400/week, depending on the number and type of studies you complete. Share honest feedback on products and services from independent brands. Assignments include short online surveys (10–20 min), phone or video interviews (30–60 min), and at-home product tests. You choose which studies to accept, no quotas or schedules. What to expect: • Each study pays individually, the rate and time commitment are listed on every invitation before you commit, • Participation is always free, you'll never be asked to pay anything, • Studies are run by independent research firms matched to your profile Requirements: 18+, US resident, reliable internet, and a completed participant profile (this is how studies get matched to you). To apply: Complete your profile in full. Invitations arrive by email or through your dashboard once you're approved.

At Kushner, every day is an opportunity to do something extraordinary. We are builders — of communities, of careers, and of a company that is constantly evolving. Our portfolio spans some of the most dynamic markets in the country, and behind every property is a team of people who are passionate, driven, and genuinely invested in the communities they serve. We set our people up to aim beyond what they thought possible, grow through every experience, and create real impact — for our residents, our partners, and each other. The best version of Kushner is always the one we are building right now. Come Grow With Us. The Yardi Support Analyst focuses on providing application support services to our various property management and development offices as well as our corporate offices in New York and Florham Park. This is a dynamic role incorporating a blend of application setup and installation user support and training. The Yardi Support Analyst will provide expertise for our MS Excel base reporting tools. Document automation solutions and create custom reports. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Field Client requests via ticketing systems email and or phone, 2. Understand and interpret client request accurately, 3. Enter and manage cases in support ticketing system, 4. Setup and Configure new locations as request by the business units, 5. Identify repeat requests and perform root cause analysis and recommend the appropriate solution to reduce repetitive requests, 6. Develop and document plans, policy, standards, procedures and checklists, 7. Provide support for assigned software applications, 8. Create Custom ADHOC reports as requested, 9. Enhance performance and functionality of the Yardi platform to meet business objectives, 10. Provide Remote training for clients via web meeting (i.e. GoToMeeting, WebEx, etc.), 11. Proactively communicate updates on platform status and issues to management, 12. Identify recommend and implement Yardi solutions and improvements, 13. Compile and keep all documentation related to Yardi usage and functionality current, 14. Ensure ticket resolution addresses client needs with the appropriate level of detail and within a reasonable time frame, 15. Meet client requirements for response time resolution and escalation as appropriate, 16. Escalate unresolvable service requests to management for appropriate handling, 17. Applies knowledge and best practices, 18. Document and share best practices with all internal teams, 19. Assist Asset Managers in preparation of annual asset business plans, operating budgets and capital budgets as well as monitor actual performance against these budgets during the year, 20. With the property management and accounting team spearhead the roll out, implementation/reimplementation of all Yardi modules and related interfaces including Rent Café, Rent Maximizer, Procure to Pay, Yardi Accounting, Yardi Budgeting, Residential Module, Commercial Module and Job Cost., 21. Design specific Accounting, Development and Operational Reports at the request of the CFO., 22. Willingness to assist in other areas as needed and be flexible with workload to meet the needs of the organization. QUALIFICATIONS: • Requires 3-5 years’ Yardi experience (maintenance and development) preferably in a multifamily environment, • Requires a Bachelors’ degree in computer science or related fields. An advance degree is preferred, • Microsoft Sql Database management, • SSRS Reporting experience, • Highly Proficient in Microsoft Office Suite, Yardi, SQL, • Strong Analytical and technical skills, including stored procedure creating and report layout., • Must possess strengths in verbal and written communications; ability to adapt communications/presentations and deliver clear and concise reports and analysis to senior management., • Requires the ability to maintain data integrity and accuracy and use data to identify and solve problems., • Requires the ability to articulate ideas to both technical and non-technical audiences., • Requires ability to model and describe leadership (integrity, drive, courage, and initiative) in personal and professional experiences., • Requires strong conceptual and analytical skills., • Requires excellent interpersonal skills and a team player., • Ability to meet deadlines and work in a structured corporate environment., • Maintain confidentiality of all company and customer information. We're an Equal Opportunity Employer and Equal Housing Provider.

Business Development Manager - Real Estate Sales Role Compensation: Top performers will earn between $110,000- $170,000 annually (base+commission) Employment Type: Full-Time M-F 9am-5pm, In-Person Role based out of Springfield, New Jersey + on-site/ field networking TPG Management is seeking a strong salesperson with a real estate background looking to join a great company. Your days will be spent meeting with and prospecting owners of rental properties with the goal of helping them understand the power of working with a professional property manager like TPG Management. The Business Development Manager (BDM) at TPG Management is responsible for making great first impressions with potential clients. All new leads and referrals will be introduced to the BDM so that they can ensure that they are a good fit for the company, and to communicate the unique capabilities and outcomes that TPG Management delivers. Over time, the BDM will become a foundation of our most legendary customer success and service stories. The BDM is both a filter that saves the company from taking on misfit clients and a magnet that will attract perfect-fit clients for years to come. Responsibilities: • Respond to inbound leads quickly and effectively, • Execute outbound strategy and continuously develop new relationships with key partners, • Meet with, and educate, qualified prospects on our residential management services, • Qualify and convert prospects into clients for our service, • Complete the necessary forms and paperwork to onboard new properties, • Manage a robust and dynamic pipeline within our CRM with current notes and statuses, • Learn our unique policies and procedures and relevant real estate laws, • Build relationships with prospects and nurture them to create new property management opportunities, • Establish and maintain relationships with industry influencers and key strategic partners within the Springfield, New Jersey area., • Network extensively to create business opportunities, including attending industry events, social gatherings, and community events relevant to real estate. The right candidate will possess the following competencies: • Responsive, • Great Listener, • Clear Communicator (on phone, over email and in person), • Consistent Performance, • Fast Learner, • Real Estate or investment experience is preferred, • Strong market knowledge of the metro area real estate environment, • Excellent networking, communication, and negotiation skills, • Capacity to build rapport and foster collaborative relationships Here are some benefits of joining TPG Management: • You’ll be selling the best product in town:, • While there are many property management companies, we have invested the time to design a uniquely attractive product that the market is looking for., • This role offers a high degree of autonomy. This is a results-driven position that requires a self-directed and committed professional., • You will be offered an abundance of training, coaching and mentorship on industry best practices and sales skill development., • Flexible Paid Time Off, • Health benefits paid by TPG Management, • Monthly car allowance of $400 Qualified candidates will have reliable transportation and a valid driver's license to attend meetings and events. Benefits: • Health insurance, • Paid time off, • Professional development assistance, • Work Location: Hybrid remote in Springfield, NJ 07081

Job Description We’re looking for a motivated sales professional who is confident, competitive, coachable, and ready to perform in a high-ticket remote sales environment. Remote | 1099 | Recurring Commission Structure | Leads Provided Must reside in the United States to be eligible. Average rep earnings: $68,000–$124,000 per year (commission-based, uncapped) This is a commission-only opportunity with compounding & uncapped earning potential. What We’re Looking For You may be a strong fit if you: • Communicate confidently over the phone and Zoom, • Are comfortable speaking with prospects and decision-makers, • Know how to build rapport and earn trust quickly, • Are consistent with follow-up and managing a sales pipeline, • Take coaching well and can follow a proven sales process, • Are comfortable working independently in a remote environment, • Have the discipline to stay productive without constant supervision, • Are motivated by goals, competition, and earning potential, • Take ownership of your performance and results Your Background Previous sales experience is preferred, especially in: • High-ticket sales, • B2B sales, • Business development, • Insurance or financial services, • Health and wellness, • SaaS or technology, • Other performance-driven sales environments, • History of pursuing entrepreneurial ventures A strong sales background is valuable, but we also consider candidates who communicate well, learn quickly, take direction, and know how to execute. What You’ll Do You’ll connect with prospective customers, conduct sales conversations, follow up with opportunities, manage your pipeline, and move qualified prospects toward a close. We’re looking for people who can be given an opportunity, a process, and the necessary resources and then go execute. Apply If you’re confident in your ability to communicate, build relationships, follow a process, and create results, we’d like to hear from you. Apply today to be considered Equal Opportunity & Applicant Communications We are committed to providing equal opportunities to all applicants and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that the information you provide may be used to evaluate your qualifications for this position and other sales opportunities that may match your background and experience. If you are not selected for this specific role, you consent to being contacted regarding other current or future opportunities for which you may be a potential fit. By providing your phone number and/or email address, you agree to receive recruiting-related communications regarding your application and potential opportunities. Message and data rates may apply. You may opt out of text communications at any time by replying STOP.

ABOUT POWERMARKET PowerMarket is a growing company working at the intersection of energy, policy and technology that believes the future of the clean energy industry is digital. In addition to launching exciting new clean energy products and services, we're a national leader in community solar and provide solar developers, utilities, and municipalities with a technology and services platform to manage their clean energy program offerings. We are a mission driven, 100% employee-owned company that’s growing rapidly. We work out of a fantastic co-working space located in midtown Manhattan, and support remote and hybrid work environments with many employees choosing to go into the office a couple days each week. Although we are open to remote candidates, very strong preference will be giving to people local to the NYC region for this role.. ROLE OVERVIEW We're looking for an experienced support and/or communications professional with direct call center experience. In this role, you will help people understand the benefits of community energy programs, facilitate their enrollment, and provide excellent customer service to ensure they remain active participants. Responsibilities • Address questions and concerns for prospective and current community solar subscribers in a fast-paced, high-customer volume environment primarily over phone and email, • Explain complex solar and energy industry concepts in accessible terms, • Provide excellent customer service by quickly answering questions, anticipating and addressing people’s concerns, and troubleshooting technical problems, • Collect, analyze and share customer feedback to internal teams to improve customer service experience, • Draft email templates, scripts, and other materials to support customer interaction, • Assist customers with billing issues both simple and complex, • Ability to quickly learn about state and utility rules and processes as they relate to participation in a renewable energy programQualifications, • Previous call-center or customer service representative experience is required, • Fantastic verbal and written communication skills, • Verbal and written Spanish language fluency preferred, • Must be based in the New York City Metropolitan Area, • Passion for the clean energy industry and a strong desire to learn more, • Strong computer literacy, • College degree in communications or related field of study preferred or equivalent professional experience, • Comfortable working in a fast-paced environment To Apply: Interested candidates should submit a resume and cover letter to careers@powermarket.io Salary $60,000 - $70,000 USD

About the Role Join a leading global hedge fund as an IT support professional providing hands-on technology support in our NYC office. You’ll work closely with users and senior IT staff across a fast-paced, technology-driven environment. Core Responsibilities • Manage Active Directory accounts, groups, permissions, password resets, and MFA., • Provide Windows, Microsoft 365, Teams, Outlook, and application support both remotely and on-site., • Manage workstation patching and assist with server patching using KACE; monitor compliance and vulnerabilities., • Provision and troubleshoot RDP and VPN access and maintain remote/DR workstations., • Support Bloomberg terminals, trading-floor systems, developer tools, SQL tools, scheduling/container platforms, and approved AI applications., • Assist with tape restores, file/database recovery, and quarterly audit restores., • Deploy and decommission hardware, support office moves, printers, phones, inventory, and software licensing., • Own service desk tickets and walk-up, email, chat, and phone requests; maintain documentation and escalate issues as needed. Skills & Qualifications • 1–3 years of desktop support, help desk, or IT operations experience., • Hands-on Active Directory and Windows 10/11 experience., • Strong Microsoft 365, Teams, and Outlook knowledge., • Basic PowerShell and scripting skills., • Familiarity with KACE, SCCM, Intune, or similar endpoint tools., • Experience with workstation deployment, imaging, peripherals, asset management, and decommissioning., • Familiarity with RDP, VPN, networking, and standard security practices., • Regulated/controlled-environment experience is a plus., • Financial services and Bloomberg experience is a plus., • Relevant certifications are a plus. What We’re Looking For • Organized, detail-oriented team player with a professional, service-focused approach., • Strong communication skills and willingness to help users., • Discretion when handling confidential information., • Comfortable managing a high-volume support queue and following through on requests. Working Arrangements • On-site in NYC; no remote or hybrid option., • Occasional scheduled after-hours work for patching and restores., • Ability to move/install IT equipment and work in server rooms and wiring closets., • Occasional travel to the CT office as needed.

Please attach a portfolio link or attachment to your resume for review. Position Summary: The Creative Video Lead owns video creative development and hands on video production across Relatable’s product portfolio, from concepts and scripts through capture, editor handoffs, creative reviews, and stakeholder approvals. The role creates compelling product and brand storytelling for social, eCommerce, PDPs, paid media, retail, DTC, and marketing campaigns. A core responsibility is partnering with the Social team and social content creators to plan shared shoots, capturing footage once for use across channels while tailoring the final content to each audience and platform. This is a hands-on individual contributor role with no direct reports. The Creative Video Lead must independently shoot usable footage with professional cameras and iPhones, both on set and in the office, and make rough edits or targeted adjustments to demonstrate pacing and creative intent. The role leads on set video direction and partners with the Lead Video Editor, who owns the editing team, post production craft, and final technical delivery. The Creative Video Lead also explores AI video generation and creative workflows to expand content capabilities and improve speed while maintaining accurate product representation and brand consistency. Responsibilities: Video Concepts, Scripts & Shot Planning • Develop original video concepts, hooks, treatments, scripts, storyboards, and shot lists that translate brand positioning and product benefits into engaging stories., • Define the narrative, tone, talent direction, product demonstration, voiceover, music direction, and visual references for each video., • Plan channel specific hooks, performances, product demonstrations, B roll, cutdowns, and framing before production, ensuring shared footage can support both authentic social content and product focused eCommerce and paid assets., • Partner with the Manager, Creative Design and Photography Lead to establish each brand’s creative strategy and maintain consistent messaging and visual identity across touchpoints. Hands-On Camera Operation & On Set Direction • Independently capture high quality video using professional cameras and iPhones, setting up framing, exposure, focus, lighting, and audio appropriate to the project and desired style, including polished brand content and authentic, phone style footage., • Personally shoot office and studio content, including product demonstrations, close ups, B roll, talent led clips, and pickup shots needed to complete or improve edits., • Serve as the main on set video creative lead, directing talent, performances, product use, and storytelling while capturing planned shots and spontaneous moments., • Partner early with the Photography Lead, Social team, and social content creators to plan and execute shared lifestyle shoots for social, eCommerce, paid media, and brand needs. Align briefs, shot lists, concepts, product priorities, sets, talent, styling, schedules, deliverables, and capture responsibilities so one production provides usable footage across channels. Partner with the Lead Video Editor to ensure footage meets post production needs. Footage Selections & Hands On Edit Shaping • Review footage after each shoot, select the strongest performances and moments, and provide organized, timecoded selects and clear editorial direction to the Lead Video Editor and editing team., • Create rough assemblies or jump into an edit to demonstrate pacing, hook structure, shot order, or storytelling adjustments; communicate revisions through concrete examples., • Partner with the Lead Video Editor to review videos for narrative clarity, product messaging, pacing, tone, and brand alignment before stakeholder submission; identify and shoot missing coverage as needed. Brand Communication & Creative Approvals • Set the creative vision upfront and present concepts, scripts, visual references, and shot plans to Brand to secure alignment on messaging, tone, and direction before shooting., • Own video approval emails and the working relationship with Brand, eCommerce, and other stakeholders; present videos and creative rationale to secure alignment and approval., • Consolidate stakeholder feedback into clear, actionable direction for the Lead Video Editor, resolving conflicting comments and confirming revision scope and timing., • Coordinate licensor submissions and secure required approvals for all licensed video assets; track feedback and approval status and communicate release clearance to the Lead Video Editor. AI Video Generation & Creative Workflows • Actively research, test, and apply AI video generation, image to video, voiceover, and creative development tools to support concepts, storyboards, supplemental footage, and product storytelling., • Partner with the Lead Video Editor to determine where live capture, external production, or AI assisted creation best serves each project and develop practical workflows that expand creative possibilities and reduce repetitive production work., • Partner with the Photography Lead and Manager, Creative Design to animate approved imagery and create cohesive assets; partner with the Lead Video Editor to integrate AI generated material into edits., • Evaluate AI outputs for product accuracy, realism, messaging, and brand consistency; follow approved usage and labeling requirements, document effective methods, and assess their impact on quality, cost, and turnaround. Production Planning, Localization & Delivery • Own video project briefs and production workback schedules through creative approval, coordinating samples, talent, locations, crew, and vendors with production partners as needed., • Identify and brief external videographers or production partners when required and recommend efficient approaches within approved budgets., • Track budgets for all video shoots, including estimates, approved commitments, invoices, and actual spend; flag variances early and recommend cost efficiencies. Coordinate shared shoot costs with the Photography Lead to maintain accurate budget tracking across both pillars., • Partner with International on localized video briefs, scripts, voiceover, subtitles, and regional product or packaging requirements; coordinate capture and approvals while the Lead Video Editor executes localized edits., • Maintain organized scripts, footage selections, references, and approval records with consistent file naming and version control; coordinate approved asset handoff, DAM uploads, and distribution with the Lead Video Editor., • Work with eCommerce and Marketing to review video performance and shopper feedback, translating findings into stronger hooks, messaging, demonstrations, and future creative tests. Qualifications: • 5+ years of experience in video creative development, videography, directing, or content production, ideally for consumer products, brands, or eCommerce., • Strong reel demonstrating work personally conceived, scripted, shot, and directed, with clear examples of product storytelling and channel specific creative., • Demonstrated ability to independently capture high quality video using professional cameras and iPhones, including setting up lighting and audio; comfortable capturing both planned productions and quick office or studio pickup shots., • Strong scripting, storyboarding, shot planning, and talent direction skills, with an eye for compelling hooks, authentic performances, and effective product demonstrations., • Working proficiency in Adobe Premiere Pro, with the ability to build rough cuts, adjust pacing, and communicate edit direction. Familiarity with Adobe After Effects and motion graphics workflows is a plus., • Passion for exploring AI video generation and creative tools, with a proactive, hands on approach to experimentation, learning, and building effective workflows., • Strong presentation, stakeholder communication, and organizational skills; ability to consolidate feedback, manage approvals, and deliver against competing timelines., • Ability to collaborate effectively with Social teams, social content creators, photography, graphic design, and post production partners to plan shared shoots and create footage that works across channels. Why Join Us? 🌟 Bring Trends to Life – We don’t just follow what’s next—we create it. Innovation and creativity are at the core of everything we do. 🎉 Energized Culture – Fast-paced, dynamic, and fueled by fresh ideas. Your impact is seen, heard, and celebrated. 💡 Radical Transparency – No guesswork. We believe in open dialogue, direct feedback, and shared success. 💰 Beyond Benefits – Competitive pay, standout perks, and real investment in your growth. 🚀 Push Boundaries – If you want to shape the future and turn ideas into reality, you belong here. Benefits & Perks • Healthcare, Vision, & Dental: Competitive / Best in Class Plans, • FSA & HSA Options: Pick what suits you (can’t do both)., • 401K with 3% Match: Eligible after 90 days., • Financial Planning & Charity Match Time Off • PTO, Paid Holidays, Sick Days, Volunteer time, Summer Fridays Wellness & Growth • ClassPass Membership, • Continuous Learning & Dedicated Learning Hours, • Remote & Hybrid Work Options Extras • Commuter Benefits, • Women In Toys Membership, • Parental Leave: After 1 year. The Legal Bits The salary range for this role is $90,000.00 - $105,000.00 annually, plus eligible for an annual target bonus prorated from the start date. This is the lowest to highest salary we in good faith, believe we would pay for this role at the time of this posting. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, sales or revenue-based metrics, and business or organizational needs. This compensation range may also be modified in the future. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Descriptions may be subject to change as the needs of the organization change. As an EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER, What Do You Meme does not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, sex, gender, sexual orientation, age religion, creed, marital status, veteran status, domestic violence victim status, familial status, or on any other basis prohibited by law. Furthermore, What Do You Meme will not discriminate against any applicant or employee because they is disabled, a disabled veteran, or a veteran of the Vietnam era, provided they are qualified and meets the requirements established by What Do You Meme for the job.

Entry-Level Life Insurance Agent | Remote | PT or FT Opportunity Full Training | Mentorship | Licensing Assistance Available Candidates Must Reside in the U.S. About the Company The Gibbons Group is committed to helping individuals and families protect what matters most through simplified issue life insurance solutions that include valuable living benefits. Our mission is to make life insurance simple, accessible, and meaningful while providing motivated individuals with the training, mentorship, and support needed to build a successful career. Position Overview Are you looking for an opportunity where you can build a meaningful career while helping individuals and families protect their financial future? The Gibbons Group is seeking motivated individuals who are interested in starting a career in the life insurance industry. As an Entry-Level Life Insurance Agent, you will learn how to connect with clients, understand their needs, and provide guidance on insurance solutions designed to help protect what matters most. This opportunity is ideal for individuals who are driven, coachable, and ready to develop new skills in a supportive, performance-based environment. No prior insurance experience is required. We provide licensing assistance, training, mentorship, and ongoing support to help you build the foundation needed for long-term success. Key Responsibilities • Connect with prospective clients to learn about their needs and discuss life insurance solutions., • Build strong client relationships by providing professional guidance and support throughout the process., • Learn and apply company systems, processes, and product knowledge through training and mentorship., • Educate clients on available coverage options and help them understand solutions that may fit their goals., • Conduct client conversations and presentations in a professional and consultative manner., • Follow up with prospective clients and maintain consistent communication., • Develop sales, communication, and relationship-building skills while growing within the life insurance industry., • Participate in ongoing training, coaching, and professional development opportunities., • Maintain compliance with company policies, ethical standards, and applicable insurance guidelines. Qualifications • No previous insurance experience required; training and licensing assistance are available for qualified candidates., • Strong communication and interpersonal skills with the ability to build trust and connect with others., • Self-motivated with a willingness to learn and develop new professional skills., • Positive attitude with a strong work ethic and commitment to personal growth., • Ability to work independently while following company training, systems, and processes., • Comfortable communicating with clients through phone, email, and virtual platforms., • Interest in helping individuals and families protect their financial future., • Must be willing and able to obtain a life insurance license. What We Offer • Licensing assistance and guidance to help you begin your career in the life insurance industry., • Comprehensive training and ongoing mentorship to develop your product knowledge, communication skills, and sales abilities., • A supportive team environment focused on learning, growth, and professional development., • Flexible remote work environment with the ability to manage your schedule., • Performance-based compensation with uncapped earning potential., • Daily pay opportunities based on production., • Opportunities for advancement and continued growth within the organization. Compensation & Business Structure This is a 1099 Independent Contractor opportunity. • Compensation is 100% commission-based with uncapped earning potential., • Performance-based incentives are available based on individual production and results., • Income is based on your activity, dedication, and success., • This opportunity provides the ability to build valuable sales and client relationship skills while developing a career in the life insurance industry. Our Core Values At The Gibbons Group, our core values guide how we serve our clients, support our team, and approach our work every day. • Integrity: We believe in doing the right thing and maintaining honesty, professionalism, and ethical standards in everything we do., • Growth: We are committed to continuous learning, personal development, and helping our team members improve their skills., • Teamwork: We believe collaboration, encouragement, and support are essential to building a successful organization., • Commitment: We are dedicated to helping families protect their financial futures while supporting our team members in reaching their goals., • Excellence: We strive to provide exceptional service, maintain professionalism, and create a positive experience for every client and team member. Why Join The Gibbons Group? At The Gibbons Group, we believe that the right training, support, and dedication can help individuals build meaningful careers while making a positive impact on the lives of others. We provide the tools, guidance, and mentorship needed to help motivated individuals develop their skills, grow professionally, and build a successful future in the life insurance industry. If you are ready to learn, grow, and take the next step toward a rewarding career helping families protect what matters most, we would love the opportunity to connect with you.

The Law Office of Barry E. Janay, P.C. (LOBEJ) is hiring an Onboarding and Intake Specialist. You are the first real conversation a prospective client has with the firm, and your job is to turn that conversation into a signed engagement. You will own the pipeline after an initial call-screener handles the prospective new client up to getting a signed engagement letter and retainer paid and transitioning the matter over to the responsible attorney. This is a conversion role with a quota. What you'll do: Conduct and schedule initial consultations with prospective clients across the firm's practice areas (estates and trusts, probate, business, employment, civil litigation, bankruptcy, immigration) Convert consultations into signed engagements: prepare and send engagement letters, collect retainers, and get new matters opened and handed to the assigned attorney Follow up persistently and professionally on every open lead until it signs or closes out Keep the CRM current and accurate so the pipeline is visible to leadership at all times Coordinate daily with the remote call-handling team on lead quality, hand-offs, and callbacks Track and report weekly on leads, consults set, consults held, and engagements signed Flag process gaps and propose fixes; you will help design how onboarding works here, not just run it What we're looking for: Required 2+ years in a law firm intake, client-development, or consultative sales role where you were measured on conversion Comfortable asking for the retainer and handling objections without being pushy Fluent with a CRM-driven pipeline (Clio Grow or a comparable legal CRM); you keep records current without being reminded Organized, responsive, and unflappable on the phone and in person Able to work on site in Livingston, NJ, Monday through Friday Preferred Experience at a personal injury, bankruptcy, or immigration firm, where intake runs as a tracked sales function Spanish fluency Familiarity with engagement letters, retainer agreements, and conflict checks Experience coordinating with remote or outsourced call-handling staff Compensation, location, and schedule Base salary plus a performance-based component tied to signed engagements; the better you convert, the more you earn Hybrid role with some in person at 354 Eisenhower Parkway, Suite 1250, Livingston, NJ 07039 Standard business hours, Monday through Friday; occasional flexibility for consults that fall outside those hours Benefits and specific compensation figures discussed at the offer stage About LOBEJ and how to apply LOBEJ is a boutique, multi-practice firm licensed in New Jersey and New York with more than 20 years of practice in trusts and estates, business law, litigation, bankruptcy, and immigration, plus a distinctive niche in digital asset and AI legacy planning. The firm is growing, invests heavily in technology, and gives people who perform real room to shape how things run. To apply, send a résumé and a short note on the best thing you have ever sold, signed, or closed, and how you did it, through the website at https://lobej.com/careers. Applications without the note will not be considered. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Work from home Work Location: Hybrid remote in Livingston, NJ 07039

Job Description We are seeking a compassionate and experienced Nurse Practitioner to provide high-quality virtual care to patients through telehealth consultations. You will conduct assessments, diagnose and manage conditions, prescribe medications when appropriate, and deliver patient-centered care using our digital platform. This role is ideal for someone who is comfortable working independently, enjoys patient interaction, and is committed to improving access to healthcare. Responsibilities • Conduct virtual patient evaluations, including medical history review and symptom assessment., • Diagnose and treat common acute and chronic conditions., • Provide patient education, follow-up care, and lifestyle guidance., • Prescribe medications in accordance with state and federal regulations., • Document all encounters accurately within the electronic health record system., • Collaborate with physicians and care teams when escalation is required., • Maintain strong communication with patients through messaging, video, and phone. Requirements • Active and unrestricted Nurse Practitioner license in multiple states, • National board certification (FNP, AGNP, or equivalent)., • 2+ years of clinical experience preferred., • Strong communication skills and comfort with virtual care technology., • Reliable internet connection and a private workspace. What We Offer • Flexible scheduling, • Fully remote work, • Competitive compensation, • Supportive clinical and administrative team

Job Description We are seeking an IT Helpdesk Technician - Level I to join our team! You will be primarily assigned to a customer site in Manhattan, NY. You will resolve computer-related issues for our clients through telephone, remote support, or on-site. Responsibilities: • Perform scheduled and preventative maintenance for our clients including patch management, AV scans and OS maintenance, • Provide technical assistance for networking, security, computer hardware and software, • Resolve issues for clients via phone, in person, or using remote support tools, • Recommend hardware and software improvements, • Track customer issues and resolutions using a web-based helpdesk application Qualifications: • Previous experience in IT, customer service, or other related fields. Experience is an MSP environment strongly preferred., • Experience managing Office 365/ Microsoft 365 cloud services is preferred, • Ability to clearly communicate with clients, supervisors and team members, • Strong troubleshooting and critical thinking skills, • Positive and professional demeanor\nCompany Description Impact Business Technology is a Managed IT Security and Services provider offering services to small and medium enterprises primarily in the Connecticut and NYC metro area. Our business is built on an unwavering commitment to deliver excellence in customer service. We focus every ticket, every project and every day on doing the right thing for the customer. Impact Business Technology is a Managed IT Security and Services provider offering services to small and medium enterprises primarily in the Connecticut and NYC metro area. Our business is built on an unwavering commitment to deliver excellence in customer service. We focus every ticket, every project and every day on doing the right thing for the customer.