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Job DescriptionIT Support Technician Level 1: This role focuses primarily on remote end-user support, with additional responsibility for project work related to workstation deployments and managed services onboarding. The ideal candidate is customer-focused, organized, and comfortable working in a fast-paced managed services environment. Key Responsibilities Remote Support & Service Desk • Provide Tier 1–2 remote technical support for client end users via phone, email, and remote access tools., • Troubleshoot and resolve issues related to Windows workstations, Microsoft 365, email, printers, VPNs, and common business applications., • Document incidents, requests, and resolutions accurately within the ticketing system., • Escalate complex issues appropriately while maintaining ownership and communication with the client., • Adhere to service level agreements (SLAs) and internal support procedures. Project & Onboarding Support • Assist with workstation setup, configuration, and deployment for new and existing clients., • Support managed services onboarding activities, including:, • New user provisioning, • Device enrollment and configuration, • Software installation and standardization, • Documentation of client environments, • Work collaboratively with senior engineers and project leads to execute onboarding and workstation refresh projects., • Perform basic quality checks to ensure systems are configured according to Info Advantage standards.Client Experience & Internal Collaboration, • Communicate clearly and professionally with clients of varying technical skill levels., • Provide timely updates and set realistic expectations with clients., • Contribute to internal documentation and knowledge base articles., • Identify recurring issues and suggest process or technical improvements.Required Qualifications, • 1–3 years of experience in a helpdesk, service desk, or MSP environment., • Strong working knowledge of:, • Windows 11, • Microsoft 365 (Exchange Online, Outlook, Teams, OneDrive, SharePoint), • Basic networking concepts (DNS, DHCP, VPNs), • Experience providing remote technical support., • Familiarity with ticketing systems and documentation best practices., • Strong customer service, communication, and time-management skills.Preferred Qualifications, • Experience working for a managed services provider (MSP)., • Exposure to endpoint management tools (e.g., RMM, MDM, Intune)., • Experience with workstation imaging or standardized deployments., • CompTIA A+, Network+, or Microsoft certifications (or willingness to obtain)., • Basic understanding of cybersecurity best practices for end users.

Job DescriptionCompany Description BCC Software develops innovative software and data solutions that power critical customer communications for organizations across North America. With more than 45 years of industry leadership, we combine deep postal expertise with modern technology to help our customers streamline operations, improve efficiency, and drive growth. Job Description Job Summary The Technical Support Specialist I serves as the first point of contact for BCC Software customers, delivering exceptional technical support and customer service via phone, email, and other support channels. This role is responsible for troubleshooting software and hardware issues, resolving customer inquiries, documenting solutions, and providing guidance on BCC Software products and industry best practices. The Technical Support Specialist I works collaboratively across teams to ensure timely issue resolution while delivering a positive customer experience. Essential Functions • Serve as the primary point of contact for customer technical support requests, delivering responsive and professional service., • Troubleshoot software, hardware, installation, and configuration issues while identifying effective solutions and ensuring timely resolution., • Develop and maintain a strong understanding of BCC Software's products, services, and industry regulations through ongoing training and self-development., • Provide customers with guidance on product functionality, postal requirements, and best practices., • Accurately document customer interactions, troubleshooting steps, and resolutions within the CRM system., • Escalate complex issues as appropriate while maintaining ownership of the customer experience through resolution., • Collaborate with internal teams, including Engineering, Product Management, and Professional Services, to resolve customer issues and improve products., • Build positive customer relationships by serving as a trusted advisor and advocate, contributing to customer satisfaction and retention., • Monitor and respond to customer inquiries through community forums and other support channels., • Identify customer needs and recommend products, services, or solutions that provide additional business value., • Submit product enhancement requests and defect reports based on customer feedback and support trends., • Create, update, and maintain knowledge base articles and internal documentation to improve support efficiency and knowledge sharing., • Demonstrate flexibility in supporting changing business needs, customer priorities, and departmental workloads., • Consistently uphold BCC Software’s mission of “How Can I Help?” through every customer interaction.Qualifications, • Associate degree in Information Technology, Computer Science, or a related technical field preferred, or an equivalent combination of education, training, and relevant experience., • Previous experience in a technical support, help desk, customer service, or call center environment preferred., • Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve technical issues., • Excellent written and verbal communication skills with the ability to explain technical concepts to users with varying levels of technical knowledge., • Strong customer service orientation with a professional, patient, and positive approach., • Self-motivated with the ability to manage multiple priorities and work independently while collaborating effectively within a team., • Strong organizational skills and attention to detail., • Ability to learn new technologies, software applications, and industry regulations quickly., • Proficiency with Microsoft Windows operating systems required. Experience with Linux/Unix, Microsoft Office, networking concepts, databases, printers, and CRM systems is preferred. Additional Information Work Location This position offers remote work flexibility, with a preference for candidates located in the Rochester, NY area to enable increased in-person and onsite collaboration as business needs evolve. Physical Demands This is primarily an office-based role requiring extended periods of sitting and frequent use of hands for typing, writing, and operating standard office equipment. The position requires effective verbal and written communication. Occasional standing, walking, bending, reaching, or lifting of office supplies or small equipment up to 25 pounds may be required. Visual acuity sufficient for reading, computer work, and document review is necessary. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. Position Type and Expected Hours of Work This is a full-time exempt position. Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Additional hours including evening and weekend work may be required as job duties demand. AAP/EEO Statement BCC Software provides equal employment opportunity to all individuals regardless of age, race, color, creed, religion, ancestry, sex (including pregnancy, childbirth or related medical conditions), gender, sexual orientation, gender identity or expression (including transgender status), national origin, veteran or military status, marital status, genetic information, physical or mental disability, familial status, reproductive health decisions, status as a victim of domestic violence, or any other basis protected by applicable laws and regulations. Further, the company takes affirmative action to ensure that all applicants and employees are treated without regard to any of these characteristics during the application process and/or employment. Discrimination of any type will not be tolerated.

Job Description Job Title: IT Service Desk Technician Department: Information Technology Location: Rochester, NY Classification: Nonexempt Reports To: Director of Information Technology About the Firm: It is an exciting time to be at Woods Oviatt Gilman. As the firm grows, we work hard to maintain a workplace that is enjoyable day to day and one you can be proud of in the community. We recognize the importance of work/life balance and offer a range of programs that support it. Position Summary: The IT Service Desk Technician is the first point of contact for firm personnel seeking technical support. Working in a fast-paced professional services environment, the Technician supports a cloud-based Microsoft 365 workplace, a mobile laptop fleet, and the firm's legal applications, for users both in the office and working remotely. Success in this role calls for quick response, clear communication, and methodical troubleshooting. The position offers a defined path for growth for the right candidate. Duties and Responsibilities: • Serve as the first point of contact for internal users requesting technical assistance, by phone, email, ticket, and in person, • Log, categorize, prioritize, and track requests in Jira, the firm's IT Service Desk ticketing system, • Diagnose and resolve hardware, software, application, and network connectivity issues, escalating to senior IT staff when appropriate, • Support Microsoft 365 and the firm's cloud applications, including Outlook and Exchange Online, Teams, SharePoint, and OneDrive, • Administer day-to-day identity and access tasks, including account setup, password resets, group and license assignment, and multifactor authentication enrollment and troubleshooting, • Support the firm's laptop fleet through Microsoft Intune, including device enrollment, configuration, application deployment, and encryption and recovery key handling, • Support NetDocuments, DocuSign, Kofax, and other firm applications, and assist users with document workflows, • Provide remote support to attorneys and staff working off-site, including VPN, remote access, and connectivity troubleshooting, • Complete onboarding and offboarding tasks, including equipment provisioning, account and access changes, and asset tracking, • Recognize and promptly escalate phishing reports and suspected security incidents in accordance with firm procedures, • Own tickets through to resolution, providing status updates to users and following up after a fix to confirm the issue is closed, • Document solutions and workarounds, and contribute to the firm's internal knowledge base and support best practices, • Support the firm's managed print environment, including first-level troubleshooting and coordination with the managed print services vendor, • Share recurring issues, user feedback, and process improvement suggestions with the IT team and management, • Build and maintain working knowledge of new technologies adopted by the firm Technical Skills: Required • Microsoft 365 and cloud collaboration: Word, Excel, Outlook, PowerPoint, and Teams, including support for Exchange Online, SharePoint, and OneDrive, • Identity and access: Microsoft Entra ID or Active Directory account administration, and multifactor authentication support, • Endpoint management: Windows 11 in a managed environment, Microsoft Intune or comparable MDM, and device encryption and recovery, • Service desk tooling: hands-on experience with Jira, including ticket creation, queue management, and workflow, • Remote support: VPN clients, remote access and remote-control tools, and Wi-Fi and home network troubleshooting, • Networking fundamentals: working understanding of TCP/IP, DNS, and DHCP sufficient to isolate connectivity issues, • Hardware and peripherals: laptop support, mobile device support, docking stations, printers, and multifunction devices, • Applications: Kofax Power PDF, and Microsoft Edge as the firm's standard browser Preferred • Experience supporting a document management system, ideally NetDocuments, • Experience with DocuSign or another e-signature platform, • Familiarity with Confluence or another knowledge base platform, • Basic PowerShell for routine administrative tasks, • Prior experience in a law firm or other professional services environment, • Relevant certifications such as CompTIA A+, ITIL Foundation, or a Microsoft 365 endpoint administrator credential Qualifications and Competencies: • Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users, • Demonstrated troubleshooting and problem-solving ability, including the judgment to know when to escalate, • Proven ability to work collaboratively as part of a team, • Consistent accuracy and attention to detail in both technical work and documentation, • Ability to organize, prioritize, and manage competing requests in a high-volume environment, • A respectful, friendly, and service-oriented approach to colleagues at every level of the firm, • Ability to influence outcomes and improve processes constructively and without confrontation, • Analytical, curious, and process-oriented, with an interest in continued technical development, • Discretion and sound judgment in handling confidential and privileged information Education and Experience: • Bachelor of Science in Information Technology, Computer Science, or a related field, or equivalent practical experience, • Two or more years of experience in an IT service desk or help desk support role Physical Requirements: The following are representative of the physical demands of this position. Reasonable accommodations may be made for qualified individuals with disabilities. • Ability to transport and position computer equipment, printers, and related hardware, • Ability to bend, reach, and remain standing for extended periods, • Ability to lift and move items weighing up to 50 pounds Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. This is a snapshot of the core functions and responsibilities. All inquiries will be handled with the utmost confidentiality. The compensation range for this position is $55,000- $65,000 annually, representing our good faith and reasonable estimate of the potential compensation at the time of posting. Actual compensation will be determined based on various factors, including the candidate’s qualifications, experience, skill set, and office location. Woods Oviatt Gilman LLP is an Equal Opportunity Employer. We value an open mind, dedication to work, and a collaborative spirit. We hire based on these qualities, a job’s requirements, our business needs, and an applicant’s qualifications. We do not tolerate discrimination or harassment of any kind—in the hiring process or in the workplace. We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions. We participate in E-Verify. We will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. We will only use E-Verify once an employee has accepted a job offer and completed Form I-9.

• Type: Flexible, project-based, • Location: Remote (US), • Pay: Earn up to $400/week, depending on the number and type of studies you complete. Share honest feedback on products and services from independent brands. Assignments include short online surveys (10–20 min), phone or video interviews (30–60 min), and at-home product tests. You choose which studies to accept, no quotas or schedules. What to expect: • Each study pays individually, the rate and time commitment are listed on every invitation before you commit, • Participation is always free, you'll never be asked to pay anything, • Studies are run by independent research firms matched to your profile Requirements: 18+, US resident, reliable internet, and a completed participant profile (this is how studies get matched to you). To apply: Complete your profile in full. Invitations arrive by email or through your dashboard once you're approved.

Job Description Work From Home Insurance Sales HMG Careers | Remote - Canada and United States Your ambition doesn't need an office. Build a sales career working from home. To succeed, you'll need to be organized and disciplined. In addition to a great income, you'll be representing an established insurance brand that serves union members, veterans, and their families across Canada and the United States. You will be provided with leads, training, technology, and ongoing support. Your role is to connect with prospective clients, understand their needs, and help them select benefit programs designed to protect the people they care about. First-year earnings are estimated at $67,000 - $70,000, based on individual sales performance. What you'll do • Contact company-provided leads to schedule virtual benefit consultations., • Meet with prospective clients through Zoom., • Explain available benefit programs clearly and help clients make informed enrollment decisions., • Serve union members, veterans, working families, and members of established partner organizations., • Work with your regional manager to establish clear activity and performance goals. Why join us • 100% remote, work-from-home position, • No traditional cold calling, • Commission Only and a great bonus compensation, • Renewal commissions that can create long-term income, • Medical, dental, and prescription benefits, • Stock-option opportunities, • Comprehensive training and licensing support Who we're looking for You do not need previous insurance experience. Comprehensive training is provided. The candidates who really thrive in this role are coachable, dependable, and comfortable speaking with our clients. You may be a strong fit if you: • Communicate clearly in writing, over the phone, and through video meetings, • Enjoy helping people understand important financial and benefit decisions, • Can manage your own schedule and stay focused without constant supervision, • Have basic computer skills and are comfortable using Zoom, • Have sales, customer-service, hospitality, recruiting, or other people-facing experience Licensing and eligibility You must hold or be willing to obtain the life-insurance license required in your province or state. If you are not currently licensed, we will help you understand the licensing process and identify an appropriate solution. Applicants must be legally authorized to work in Canada or the United States. About HMG Careers HMG Careers hires insurance advisors working with agencies across Canada and the United States. Our advisors represent an established global brand and serve members of unions, veterans' organizations, and other partner groups. We believe good sales work begins with trust. That means listening carefully, explaining benefits honestly, following through, and helping clients protect the people who depend on them.

Job Description Remote Sales Specialist HMG Careers | Remote - Canada and United States Your ambition doesn't need an office. Build a sales career working from home. To succeed, you'll need to be organized and disciplined. In addition to a great income, you'll be representing an established insurance brand that serves union members, veterans, and their families across Canada and the United States. You will be provided with leads, training, technology, and ongoing support. Your role is to connect with prospective clients, understand their needs, and help them select benefit programs designed to protect the people they care about. First-year earnings are estimated at $67,000 - $70,000, based on individual sales performance. What you'll do • Contact company-provided leads to schedule virtual benefit consultations., • Meet with prospective clients through Zoom., • Explain available benefit programs clearly and help clients make informed enrollment decisions., • Serve union members, veterans, working families, and members of established partner organizations., • Work with your regional manager to establish clear activity and performance goals. Why join us • 100% remote, work-from-home position, • No traditional cold calling, • Commission Only and a great bonus compensation, • Renewal commissions that can create long-term income, • Medical, dental, and prescription benefits, • Stock-option opportunities, • Comprehensive training and licensing support Who we're looking for You do not need previous insurance experience. Comprehensive training is provided. The candidates who really thrive in this role are coachable, dependable, and comfortable speaking with our clients. You may be a strong fit if you: • Communicate clearly in writing, over the phone, and through video meetings, • Enjoy helping people understand important financial and benefit decisions, • Can manage your own schedule and stay focused without constant supervision, • Have basic computer skills and are comfortable using Zoom, • Have sales, customer-service, hospitality, recruiting, or other people-facing experience Licensing and eligibility You must hold or be willing to obtain the life-insurance license required in your province or state. If you are not currently licensed, we will help you understand the licensing process and identify an appropriate solution. Applicants must be legally authorized to work in Canada or the United States. About HMG Careers HMG Careers hires insurance advisors working with agencies across Canada and the United States. Our advisors represent an established global brand and serve members of unions, veterans' organizations, and other partner groups. We believe good sales work begins with trust. That means listening carefully, explaining benefits honestly, following through, and helping clients protect the people who depend on them.

Job Description Remote Sales Agent HMG Careers | Remote - Canada and United States Your ambition doesn't need an office. Build a sales career working from home. To succeed, you'll need to be organized and disciplined. In addition to a great income, you'll be representing an established insurance brand that serves union members, veterans, and their families across Canada and the United States. You will be provided with leads, training, technology, and ongoing support. Your role is to connect with prospective clients, understand their needs, and help them select benefit programs designed to protect the people they care about. First-year earnings are estimated at $67,000 - $70,000, based on individual sales performance. What you'll do • Contact company-provided leads to schedule virtual benefit consultations., • Meet with prospective clients through Zoom., • Explain available benefit programs clearly and help clients make informed enrollment decisions., • Serve union members, veterans, working families, and members of established partner organizations., • Work with your regional manager to establish clear activity and performance goals. Why join us • 100% remote, work-from-home position, • No traditional cold calling, • Commission Only and a great bonus compensation, • Renewal commissions that can create long-term income, • Medical, dental, and prescription benefits, • Stock-option opportunities, • Comprehensive training and licensing support Who we're looking for You do not need previous insurance experience. Comprehensive training is provided. The candidates who really thrive in this role are coachable, dependable, and comfortable speaking with our clients. You may be a strong fit if you: • Communicate clearly in writing, over the phone, and through video meetings, • Enjoy helping people understand important financial and benefit decisions, • Can manage your own schedule and stay focused without constant supervision, • Have basic computer skills and are comfortable using Zoom, • Have sales, customer-service, hospitality, recruiting, or other people-facing experience Licensing and eligibility You must hold or be willing to obtain the life-insurance license required in your province or state. If you are not currently licensed, we will help you understand the licensing process and identify an appropriate solution. Applicants must be legally authorized to work in Canada or the United States. About HMG Careers HMG Careers hires insurance advisors working with agencies across Canada and the United States. Our advisors represent an established global brand and serve members of unions, veterans' organizations, and other partner groups. We believe good sales work begins with trust. That means listening carefully, explaining benefits honestly, following through, and helping clients protect the people who depend on them.

Location: Rochester, NY. Candidates may be located throughout the Greater Rochester area as long as they are comfortable commuting onsite three days per week. Hybrid Schedule: Monday–Wednesday onsite, Thursday–Friday remote. Candidates must have an appropriate dedicated workspace for remote days. Working Hours: Current openings include 9:00am–6:00pm and 11:00am-8:00pm with a 1-hour lunch. Schedule will depend on the assigned Recovery sub-team. Phone Expectations: Client-facing, phone-based role with inbound call requirements throughout the workday. Candidates should be comfortable navigating challenging client conversations and working toward resolution. Job Description: The representative will work directly with clients to understand why a payment or debit was unsuccessful, recover outstanding funds, and educate clients on steps they can take to help prevent future bank returns. The role requires confidence handling challenging financial conversations while maintaining a professional, service-oriented approach. Required Qualifications: • Previous collections experience., • Associate degree or higher., • Previous experience working directly with customers or clients., • Experience handling inbound phone calls in a professional environment., • Ability to confidently navigate difficult or potentially escalated client conversations., • Ability to work effectively in a high-volume, fast-paced environment with limited downtime., • Strong computer skills and ability to learn multiple systems and processes., • Working knowledge of Microsoft Office, including Word and Excel., • Professional verbal and written communication skills. Nice to Have Qualifications: • Banking or financial services experience., • Previous call center experience., • Experience in finance, accounting, payroll, or payment processing., • Sales experience, particularly experience overcoming objections or discussing payments with customers., • Bachelor's degree., • Experience researching payment failures, returned transactions, or banking issues., • Familiarity with FSA, Health & Benefits, 401(k), payroll, or related financial products., • Experience working in a metric-driven environment. Key Responsibilities: • Handle inbound calls and resolve bank returns, failed debits, and outstanding balances., • Research and process new and pending returned items across products such as FSA, Health & Benefits, 401(k), and debit card programs., • Recover as much lost revenue as possible while providing quality service to internal and external customers., • Handle client objections and work returns through completion using established guidelines., • Educate clients on return reasons, prevention, and alternate service or resolution options when appropriate., • Evaluate client status and available services while helping mitigate financial risk., • Maintain required daily call activity and accurate account documentation., • Develop working knowledge of applicable Paychex products and systems., • Participate in ongoing training to strengthen product and process knowledge., • Follow department procedures and applicable requirements, including FDCPA and NACHA guidelines.

Job Summary: Desktop Technician is responsible for providing high-quality, whiteglove technical support to executive-level employees, including C-suite executives, both in person and remotely. This individual will serve as the primary point of contact for senior executives requiring technical assistance, delivering responsive, professional, and discreet support while ensuring minimal disruption to business operations. The role emphasizes exceptional internal customer service, strong technical expertise, and the ability to anticipate and resolve technology issues in a fast-paced, high-visibility environment. In addition to executive-level support, the Desktop Technician will collaborate with a team of desktop support technicians to resolve company-wide trouble tickets and service requests. Responsibilities include troubleshooting and resolving hardware and software issues, maintaining desktop systems, supporting end-users across the organization, and ensuring reliable technology operations. Location: Rochester, NY Work Arrangement: 100% in-office, with up to 20% domestic travel within the United States. Responsibilities: • Provide whiteglove, personalized technical support to C-suite executives and other senior leaders, including employees within the CEO’s office, both in person and remotely., • Serve as the primary point of contact for executive-level employees requiring technical assistance, ensuring timely responses, professional communication, and a high level of customer service., • Deliver exceptional internal customer service by anticipating user needs, communicating clearly, following through on requests, and maintaining a service-oriented approach to every interaction., • Provide technical support to end-users in person, via phone, email, chat, and remote assistance., • Troubleshoot, diagnose, and resolve hardware, software, operating system, connectivity, and peripheral issues related to desktop systems., • Install, configure, and upgrade desktop hardware components, memory, and hard drives., • Install, configure, and upgrade software applications and operating systems on desktop computers., • Perform system checks to ensure optimal desktop performance, reliability, and security., • Set up and deploy new desktop computers, laptops, and peripheral devices for end-users, including executive-level employees., • Assist with the setup, configuration, and troubleshooting of printers, scanners, and other peripheral devices., • Collaborate with a team of desktop support technicians to resolve company-wide trouble tickets and service requests, ensuring timely resolution and adherence to established service standards., • Monitor, document, prioritize, and manage assigned incidents and service requests within the organization's ticketing system, maintaining accurate records of troubleshooting steps and resolutions., • Partner with other IT teams to troubleshoot complex technical issues, escalate incidents when necessary, and support broader IT service delivery initiatives., • Provide technical assistance for executive meetings, presentations, video conferences, and other business-critical activities as needed., • Support collaboration and communication tools to ensure reliable connectivity and functionality for executive meetings and company-wide operations., • Maintain a high level of discretion, professionalism, and confidentiality when supporting senior leadership and handling sensitive company information., • Train and guide end-users on basic troubleshooting techniques, technology tools, and the proper use of desktop systems when appropriate., • Be available for on-call support outside of regular business hours as needed, particularly when supporting time-sensitive or business-critical executive requirements., • Work 100% in the Rochester, NY office and travel domestically within the United States up to 20% of the time to provide technical support or assist with IT-related business needs. Skills Requirements: • Exceptional customer service and interpersonal skills, with a strong commitment to delivering a whiteglove support experience to executive-level employees and internal customers., • Excellent verbal and written communication skills, including the ability to explain technical issues and solutions clearly to both technical and non-technical users., • Demonstrated professionalism, discretion, and sound judgment when supporting C-suite executives, senior leadership, and other employees handling confidential or sensitive information., • Strong organizational skills, attention to detail, and the ability to prioritize competing requests in a fast-paced environment., • Strong technical troubleshooting and problem-solving skills, with the ability to work independently, remain composed under pressure, and resolve issues efficiently., • Ability to build trusted relationships with executive stakeholders while maintaining a responsive, service-oriented approach to technical support., • Strong collaboration skills and the ability to work effectively as part of a team of desktop support technicians responsible for company-wide trouble tickets and service requests., • Ability to manage multiple incidents and service requests simultaneously while maintaining clear documentation, timely communication, and appropriate follow-up., • Flexibility to support business-critical technical needs, including executive meetings and occasional after-hours or on-call requests., • Ability and willingness to work 100% in-office in Rochester, NY, with up to 20% domestic travel within the United States., • Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar certifications are preferred. Working knowledge of the following technologies and tools: • Windows 11, macOS, and Microsoft Office 365., • Collaboration and conferencing tools, including Zoom Rooms/Zoom Kits, Microsoft Teams, and Webex., • Mapping and disconnecting network drives., • Adding, configuring, and troubleshooting printers., • Cisco VPN client installation, configuration, and troubleshooting., • Active Directory, Windows and networking tools, including NSLookup, Telnet, Ping, Netstat, Wireshark, and TraceRT/Tracert., • DNS and DHCP fundamentals., • Adding, configuring, and troubleshooting wireless network connections., • Desktop hardware, software deployment, operating system configuration, endpoint management, and peripheral troubleshooting., • Ticketing systems, incident management, service request workflows, and IT service management best practices. Education Requirements: High school diploma or equivalent; additional technical certifications or degrees are a plus. Physical Requirements: • Ability to lift at least 40 lbs. Lift, move and relocate computer equipment, switches, servers and printers., • Ability to stoop under desk and into constricted areas

iWorld Professionals is seeking a HR Coordinator for our client in Rochester NY. This is an onsite position in Rochester, NY. This is an excellent opportunity for someone early in their career who wants hands-on experience in recruiting, candidate engagement, onboarding, and HR coordination. You’ll work closely with an experienced recruiting team and play an important role in creating a positive experience for candidates and new hires—from the first conversation through their first day on the job. HR Coordinator Position Summary: In this role, you’ll support both recruiting and onboarding activities, including: • Source and identify candidates using LinkedIn, job boards, internal databases, referrals, and other recruiting resources., • Review resumes and conduct initial candidate phone screens., • Engage prospective candidates and introduce them to career opportunities., • Coordinate interviews and maintain regular communication with candidates throughout the hiring process., • Help ensure candidates have a positive and responsive recruiting experience., • Prepare and coordinate pre-employment requirements., • Assist with new-hire onboarding, paperwork, background checks, and employment eligibility documentation., • Maintain accurate candidate and employee information within recruiting and HR systems., • Serve as a resource for new hires and assist with routine onboarding questions., • Track recruiting activities and follow up on outstanding items., • Support additional recruiting, HR, and team projects as needed. HR Coordinator Qualifications: • 1–2 years of experience in recruiting, human resources, administration, customer service, sales, or another people-focused role., • Strong verbal and written communication skills., • Excellent organization and attention to detail., • Comfortable speaking with new people and building relationships., • Ability to manage multiple priorities and deadlines in a fast-paced environment., • Professional judgment and ability to handle confidential information appropriately., • Comfortable learning and working with recruiting technology, databases, and online sourcing tools., • Self-motivated and dependable with the ability to work effectively in a remote environment., • A genuine interest in developing a career in recruiting and human resources., • Ability to work on site in Rochester NY, • Minimum of an Associate's Degree required. Base salary $40,000 - $55,000. If you are a motivated, organized, and people-focused person interested to join a fast-paced dynamic work environment, then this is the position for you. Apply to iWorld Professionals for immediate confidential consideration.

Akkodis is seeking aIT Systems Support Technicianjob with a client in Rochester, NY. Must hold a Bachelor degree in an IT related field to be considered. Will be handling incoming requests via phone, email, and chat, while delivering great customer experience. Will perform remote or onsite troubleshooting of Windows or Mac systems as well as determine the best solution based on the issue and details provided by customers. Salary Range: $18/Hr. to $28/Hr. The salary may be negotiable based on experience, education, geographic location, and other factors. IT Systems Support Technician responsibilities include: • Front-Line Triage & Support: Diagnose and resolve Tier 1 technical issues via phone, email, live chat, and remote support tools., • Systems Administration: Assist with user onboarding/offboarding, password resets, permissions, and software deployment in Microsoft 365 and Active Directory/Entra ID environments., • Hardware & Network Triage: Troubleshoot desktop hardware, workstations, peripherals, basic local network issues (Wi-Fi, routers, switches), and printers., • Regional On-Site Dispatch: Drive the company car to client sites in Western NY for hardware setups, cable management, or hands-on troubleshooting as needed., • Ticket Management: Maintain clear, real-time ticket logs and document solutions in our internal knowledge base Desired Qualifications: • Bachelor’s degree in IT Related field is required., • Minimum One years Related Experience., • Experience in Windows desktop OS skills (Windows 8.1/10/11), • Experience in Windows Office application suite skills, • Apple MacOS skills, • : Windows (Server 2012/2016/2019/2022) is required, • Network, UTM, Firewalls, Inter-intranet experience is required, • MSO365 and Google Workspace are required., • Must hold a valid Driver's License with a clean driving record If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at 585-490-8656 or gina.manioci@akkodis.com Equal Opportunity Employer/Veterans/Disabled Benefits offerings include but are not limited to: • Medical/ Dental/Vision Insurance, • 401k, • Holidays and PTO To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit _. The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

Job Description Seeking primarily day and evening shifts, with limited overnight shifts available. Training in person up 2 to 4 weeks, possibility of remote work available after 30 days of employment. A Community Connector is a client-focused position responsible for providing an assessment, problem solving and referral assistance for clients with complicated needs. A successful Community Connector uses empathy, advocacy, and cultural competence to help clients access the services needed to build and sustain healthy lives. This position requires a creative intellectual with critical thinking skills and a desire to help those in need. Under the general supervision of the 211/LIFE LINE Supervisor, handles incoming contacts to the contact center on various assigned information & referral and customer service contracts: answering all contacts, collecting and documenting all required data and offering all applicable resources and referrals to clients. ESSENTIAL DUTIES AND RESPONSIBILITIES • Perform in-depth screening for community programs for the purpose of educating, navigating, and connecting clients with needed services., • Answer all assigned contacts (phone, chat, text); identify and accurately refer clients to appropriate community resources which may address the client’s additional health and social needs., • Use active listening skills and conversational intent to: develop a strategy that identifies solutions to barriers to access, provide high-quality confidential connections to resources and services, demonstrate objectivity and empathy and be non-judgmental and neutral in handing all contacts., • Must be able to maintain strict confidentially of sensitive information., • Utilize prescribed software to accurately document all client interactions., • Obtain and document all required data according to established policy, protocol and procedure to assist in the identification of gaps in services that can be addressed., • Must be available to work rotating shifts including nights and weekends and be flexible to backfill shifts as necessary., • Attend and participate actively in all required in-service and other department meetings., • Conduct consumer satisfaction surveys and follow up accordingly., • Keep all activities in line with the core values and contribute to the positive culture of Goodwill of the Finger Lakes., • Contributes to the overall effectiveness of the 211/LIFE LINE Program by completing all other tasks as assigned. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill and/or ability required. Candidate required to obtain AIRS Certified Information & Referral Specialist status, and maintain certification through attending trainings and reading industry materials. Additionally, must obtain these certification within 2 years of eligibility (following AIRS eligibility criteria). Maintenance of certification through employment required. EDUCATION and/or EXPERIENCE: Associates Degree in related field. One-year experience in customer service and/or Call Center industry. Or an equivalent combination of education and experience. LANGUAGE SKILLS: Ability to clearly communicate concepts, processes and methods to enhance learning and skill building. REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. OTHER SKILLS AND ABILITIES: • High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems. Able to troubleshoot basic technical issues., • Adaptable and able to move with change while maintaining a positive attitude., • Excellent interpersonal skills: Diplomatic, team-oriented approach., • Self-directed to take initiative in follow-up and resolution of daily issues., • Innovative, forward thinker – able to think outside the box., • Experience with softphone and software systems commonly used for Contact Center applications a plus. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to openly communicate. The employee frequently is required to use hands to finger, handle, or feel objects or keyboard and reach with hands and arms. The employee is occasionally required to stand, walk, and sit. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 211/LIFE LINE is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of 211/LIFE LINE’s clients. Required to be responsive and available for shifts as much as 12 hours in length during call surges and declared emergencies. 211/LIFE LINE is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private workspace. The noise level in the office is usually moderate. Goodwill of the Finger Lakes and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability

Job Description Enterprise/Sr. Sales Executive, Remote - Project Based, Part Time Internal Role Title: Door Opener Job Type: Part time, Project Based , 100% Remote, Flexible Position, Description: We are one of the best sales teams in the country providing a service that is critical to the growth, profit, and success of most businesses. Known as Door Openers, our main focus is booking meetings with the right prospects. We laser focus on securing the best prospect meetings for our clients. The right candidates enjoy the thrill of booking meetings and have at least 10 years of experience making outbound calls booking meetings with new prospects. Potential to earn full-time pay while working remotely, part-time/flexible hours. As a sales unicorn, you succeed at booking meetings with senior-level executives across any industry. As long as KPIs are met, you have the freedom to make your own schedule with vacation. You Should Apply: If you are a senior-level, enterprise sales executive who is looking for a remote and flexible schedule. You have a high track record of consistently achieving new business goals. Are a self-starter, very organized, and comfortable with daily use of CRM. Required skills and experience: • 10+ years' experience securing meetings with new executive-level prospects (C-level, SVP, VP, Director), • Strong ability to engage prospects and their assistants in dialogue, quickly build rapport, actively listen and maneuver conversations to achieve the maximum number of meetings possible, • Self-motivated, disciplined, methodical, superior attention to detail, • Advanced computer proficiency with CRM, MS-Office, file sharing, and Zoom, • Bachelor's degree in business, marketing, or related discipline preferred Responsibilities: • Secure and schedule initial meetings with high-level decisions makers on behalf of our clients, • Articulate the value proposition with a prospect by phone, voicemail, and/or email to maximize the number of meetings, • Maintain daily CRM activity data and utilize CRM reports to strategize activity level for best results, • Ability to learn, understand and communicate complex information gained to prepare clients for prospect meetings, • Confirm meetings, write meeting reports and bi-weekly reviews, track performance and report to clients and management, • Attend internal and external meetings via videoconferencing, • Work with prospecting and research tools and with our research department on the refining prospect list, • Provide clients, prospects, and team members (at all levels) with superior support, service, and respect, • Provide consultative sales advice to our clients and peers Additional information: • Salesforce aptitude test and Role Play are required in our interview process., • Must have access to a reliable full operating PC or Mac and stable Wifi, • Kopp Consulting is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. About Kopp Consulting: The Door Opener® Service has helped thousands of business leaders and salespeople secure initial meetings with executive-level decision-makers, opening new doors to large sales, in medium size as well as Fortune 500 companies. During a period of time when gaining new customers has become almost impossible, Kopp has developed a business model that helps clients fill their pipelines and achieve the growth their competitors only dream about. Kopp Consulting has been on the Inc. 5000 list of fastest-growing U.S. companies for two consecutive years and won the Stevie award for Sales Outsourcing Provider of the Year.

Job Description Enterprise Sales Executive - Project Based, 100% Remote, Part Time Internal Title: Door Opener Job Type: Project-Based, Part-Time, 100% Remote, Flexible Hours Description: We are one of the best sales teams in the country providing a service that is critical to the growth, profit, and success of most businesses. Known as Door Openers, our main focus is booking meetings with the right prospects. We laser focus on securing the best prospect meetings for our clients. The right candidates enjoy the thrill of booking meetings and have at least 10 years of experience making outbound calls booking meetings with new prospects. Potential to earn full-time pay while working remotely, part-time/flexible hours. As a sales unicorn, you succeed at booking meetings with senior-level executives across any industry. As long as KPIs are met, you have the freedom to make your own schedule with vacation. You Should Apply: If you are a senior-level, enterprise sales executive who is looking for a remote and flexible schedule. You have a high track record of consistently achieving new business goals. Are a self-starter, very organized, and comfortable with daily use of CRM. Required skills and experience: • 10+ years' experience securing meetings with new executive-level prospects (C-level, SVP, VP, Director), • Strong ability to engage prospects and their assistants in dialogue, quickly build rapport, actively listen and maneuver conversations to achieve the maximum number of meetings possible, • Self-motivated, disciplined, methodical, superior attention to detail, • Advanced computer proficiency with CRM, MS-Office, file sharing, and Zoom, • Bachelor's degree in business, marketing, or related discipline preferred Responsibilities: • Secure and schedule initial meetings with high-level decisions makers on behalf of our clients, • Articulate the value proposition with a prospect by phone, voicemail, and/or email to maximize the number of meetings, • Maintain daily CRM activity data and utilize CRM reports to strategize activity level for best results, • Ability to learn, understand and communicate complex information gained to prepare clients for prospect meetings, • Confirm meetings, write meeting reports and bi-weekly reviews, track performance and report to clients and management, • Attend internal and external meetings via videoconferencing, • Work with prospecting and research tools and with our research department on the refining prospect list, • Provide clients, prospects, and team members (at all levels) with superior support, service, and respect, • Provide consultative sales advice to our clients and peers Additional information: • Salesforce aptitude test and Role Play are required in our interview process., • Must have access to a reliable full operating PC or Mac and stable Wifi, • Kopp Consulting is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. About Kopp Consulting: The Door Opener® Service has helped thousands of business leaders and salespeople secure initial meetings with executive-level decision-makers, opening new doors to large sales, in medium size as well as Fortune 500 companies. During a period of time when gaining new customers has become almost impossible, Kopp has developed a business model that helps clients fill their pipelines and achieve the growth their competitors only dream about. Kopp Consulting has been on the Inc. 5000 list of fastest-growing U.S. companies for two consecutive years and won the Stevie award for Sales Outsourcing Provider of the Year.

Job Description Role: Sr. Sales Executive, Remote - Part Time, Project Based - Any Location Internal Title: Door Opener Job Type: Part-Time, Project-Based, 100% Remote, Flexible Hours Description: We are one of the best sales teams in the country providing a service that is critical to the growth, profit, and success of most businesses. Known as Door Openers, our main focus is booking meetings with the right prospects. We laser focus on securing the best prospect meetings for our clients. The right candidates enjoy the thrill of booking meetings and have at least 10 years of experience making outbound calls booking meetings with new prospects. Potential to earn full-time pay while working remotely, part-time/flexible hours. As a sales unicorn, you succeed at booking meetings with senior-level executives across any industry. As long as KPIs are met, you have the freedom to make your own schedule with vacation. You Should Apply: If you are a senior-level, enterprise sales executive who is looking for a remote and flexible schedule. You have a high track record of consistently achieving new business goals. Are a self-starter, very organized, and comfortable with daily use of CRM. Required skills and experience: • 10+ years' experience securing meetings with new executive-level prospects (C-level, SVP, VP, Director), • Strong ability to engage prospects and their assistants in dialogue, quickly build rapport, actively listen and maneuver conversations to achieve the maximum number of meetings possible, • Self-motivated, disciplined, methodical, superior attention to detail, • Advanced computer proficiency with CRM, MS-Office, file sharing, and Zoom, • Bachelor's degree in business, marketing, or related discipline preferred Responsibilities: • Secure and schedule initial meetings with high-level decisions makers on behalf of our clients, • Articulate the value proposition with a prospect by phone, voicemail, and/or email to maximize the number of meetings, • Maintain daily CRM activity data and utilize CRM reports to strategize activity level for best results, • Ability to learn, understand and communicate complex information gained to prepare clients for prospect meetings, • Confirm meetings, write meeting reports and bi-weekly reviews, track performance and report to clients and management, • Attend internal and external meetings via videoconferencing, • Work with prospecting and research tools and with our research department on the refining prospect list, • Provide clients, prospects, and team members (at all levels) with superior support, service, and respect, • Provide consultative sales advice to our clients and peers Additional information: • Salesforce aptitude test and Role Play are required in our interview process., • Must have access to a reliable full operating PC or Mac and stable Wifi, • Kopp Consulting is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. About Kopp Consulting: The Door Opener® Service has helped thousands of business leaders and salespeople secure initial meetings with executive-level decision-makers, opening new doors to large sales, in medium size as well as Fortune 500 companies. During a period of time when gaining new customers has become almost impossible, Kopp has developed a business model that helps clients fill their pipelines and achieve the growth their competitors only dream about. Kopp Consulting has been on the Inc. 5000 list of fastest-growing U.S. companies for two consecutive years and won the Stevie award for Sales Outsourcing Provider of the Year.

Job Description Athena Mental Health is a New York State mental health-approved provider of community mental health services for children, adults, and families with behavioral and emotional challenges. We specialize in individual and group psychotherapy for clients with a focus on trauma-informed care. We are dedicated to improving the quality and accessibility of mental health care for all, especially individuals from underserved communities. Here at Athena, we pride ourselves on hiring a diverse group of mental health clinicians and staff who are passionate and dedicated to improving our clients’ overall emotional well-being. We provide both in-person and telehealth services for our clients. Are You a Good Fit For Us? As an Intake Clinician, you will be responsible for excelling in the ability to lead, mentor, communicate, and supervise other clinicians in both the assessment and treatment planning for patients, contributing to the clinic’s client-centered care model. You will conduct on-site and remote intake sessions for potential Athena clients. Responsibilities • Work in collaboration with the Clinical Director and other intake workers to ensure day-to-day admission operations are successful, • Provide on-site, in-person, and virtual intake sessions with all prospective Athena Clients, • Responsible for collecting client information, documentation, and determining client needs, • Partner with a multidisciplinary team in assessing the level of care, planning an admission schedule, and communicating case formulation and clinical recommendations, • Ensure all proper intake assessments and documentation is completed by assigned deadlinesQualifications, • Master’s Degree in Social Work or related field required., • Requires NYS licensure as a mental health practitioner (e.g., LMSW Credentials)., • At least two years of clinical experience is preferred., • Leadership competency to supervise clinicians is required., • Bilingual (Spanish) preferred, • OMH (Article 31) experience preferred.Working Conditions This position will require travel to our mental health clinic in Rochester, NY. This is a professional work environment where a computer, desk, chair, and office supplies will be provided. Physical Requirements The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of the role above. While performing the duties of this job, the employee is regularly required to hear and speak on the phone or through virtual telehealth sessions conducted on a computer throughout the day, stand and sit for an extended period of time and be able to write and answer emails in addition to carrying objects no greater than 25 pounds, when needed. Direct Reports This position has no direct reports. Athena is an Equal Opportunity Employer We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Elevate Solutions Payroll Associate plays a critical role in delivering white-glove support across key Human Capital Management (HCM) functions, including payroll processing, HR data management, and client inquiry resolution. As the frontline of the Elevate Solutions team, this role is responsible for ensuring the accurate and timely execution of recurring services, while providing proactive, high-touch support that exceeds client expectations. This position requires attention to detail, the ability to manage multiple priorities, and a commitment to delivering operational excellence and client satisfaction. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Expectations: • Payroll & HR Data Entry: Maintain and process payroll and HRIS data with a high degree of accuracy and confidentiality across client accounts., • Client Communication: Deliver prompt, clear, and professional communication via phone, email, and ticketing systems; serve as a trusted resource on routine inquiries and procedural guidance., • Ownership & Follow-Through: Proactively manage assigned client workload, ensuring timely follow-up and resolution of open tasks, escalations, and service requests., • Problem Solving: Diagnose and resolve payroll and data discrepancies, leveraging available tools, documentation, and internal expertise to ensure accurate outcomes., • Cross-Functional Collaboration: Liaise with internal teams (e.g., Product Support, Tax, Benefits) to ensure seamless service delivery and resolution of complex issues., • Process Adherence: Ensure full compliance with internal procedures, control protocols, and payroll policies, including client-specific processing requirements. Responsibilities: • Payroll Administration: Execute end-to-end payroll tasks including pre-check validations, earnings/deductions auditing, and post-processing confirmations., • Data Maintenance: Manage HR, timekeeping, and pay data updates such as new hires, terminations, rate changes, and PTO adjustments., • Client Issue Resolution: Triage and resolve day-to-day service requests from clients, escalating when appropriate based on scope or complexity., • Knowledge Management: Maintain working knowledge of supported platforms, internal policies, and regulatory requirements relevant to client deliverables., • Quality & Compliance: Perform audits and reconciliation activities to ensure compliance with client contracts, internal standards, and external regulations., • Support Tax Filings: Assist with the preparation, validation, and tracking of payroll tax filings. Ensure awareness of deadlines, escalate discrepancies, and coordinate with internal teams to resolve tax related issues. Education and Experience Requirements: • Bachelor’s Degree required, • Required to attend full Account Manager training, • Experience in customer service or previous client interfacing role, • Proficiency in Microsoft Office suite, • Data accuracy and proficiency Preferred • CPP, FPC, APA, and/or SHRM-CP certified, • Experience in payroll and/or call center environment Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $25.00 - $29.52/hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. #LI-AD1

Job Description Overview Who we are— Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond. With 1,500 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities. We fulfill this promise through our employees, who live Our Values every day, the Transcat Way. Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve. Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? Here’s what Transcat has to offer— • Work that matters, • A values-based culture where people care about each other and the work they do together, • Flexibility, • Training and development to accelerate learning and career advancement, • Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!, • Pay Range: $23.00 - $27.00 Position Summary An important part of the Transcat customer operation, the Onsite & Vendor Coordinator is principally responsible for ensuring that our systems, strategic initiatives, and business rhythms for field calibration services are aligned directly with the business outcomes we are committed to achieving. Responsibilities This is a position for an individual contributor, with latitude across scheduling, billing, and vendor management. We are undergoing a digital transformation so we’re seeking someone to take the existing situation, learn our business processes rapidly, and be ready to dive into an active role in day to day operations, while driving process improvement in the department • Assume responsibility for ensuring timely renewal of annual calibration field service agreements, • Demonstrate ability to coordinate nationwide service delivery for a key strategic account, pulling in partners and management as required, • Coordinate the quoting, technical review, and delivery of service quotations to customers, • Manage day to day interactions between the customer, operational support staff, and technical resources across the company to ensure customer objectives are met, • Own and deliver on a consistent sales cadence, ensuring email and phone-based contact are maintained and optimized to secure commitment from customers on an annual basis, • Collaborate in a cross-functional manner to maintain scheduling, ERP, CRM, and onsite job management software is always reflective of work in process, • Develop relationships with numerous staff with revenue responsibility to include customer success, business development, and strategic sales, • Model the Company’s values to influence others to perform in an aligned manner., • Other duties as assigned Qualifications Required Knowledge, Skills, and Abilities • Project management experience, • Experience working adjacent to high-performance sales teams as a partner in the customer process a plus, • Procurement, pricing, vendor negotiation and management would be highly favorable, • Experience with scheduling and dispatch of a remote technical workforce Education and Experience • Bachelor's degree (B.A.) from four-year college or university, • Four or more years of previous experience with direct, client facing contact, specifically with revenue responsibility is required, • Experience with salesforce.com is a must. You should also be well versed in the typical business applications needed to do the job, including online meetings & collaboration software. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for qualified individuals with disabilities if necessary to perform the essential functions of this position. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and talk or hear. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Work Environment The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate. Equal Opportunity and Non-Discrimination Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status. As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law. We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety. Contingencies All offers of employment are contingent upon successfully completing all pre-employment requirements, which include verification of identity and employment eligibility, and when applicable, a motor vehicle driving record report.

Job Description Remote Sales Enrollment Specialist HMG Careers | Remote - Canada and United States Your ambition doesn't need an office. Build a sales career working from home. To succeed, you'll need to be organized and disciplined. In addition to a great income, you'll be representing an established insurance brand that serves union members, veterans, and their families across Canada and the United States. You will be provided with leads, training, technology, and ongoing support. Your role is to connect with prospective clients, understand their needs, and help them select benefit programs designed to protect the people they care about. First-year earnings are estimated at $67,000 - $70,000, based on individual sales performance. What you'll do • Contact company-provided leads to schedule virtual benefit consultations., • Meet with prospective clients through Zoom., • Explain available benefit programs clearly and help clients make informed enrollment decisions., • Serve union members, veterans, working families, and members of established partner organizations., • Work with your regional manager to establish clear activity and performance goals. Why join us • 100% remote, work-from-home position, • No traditional cold calling, • Commission Only and a great bonus compensation, • Renewal commissions that can create long-term income, • Medical, dental, and prescription benefits, • Stock-option opportunities, • Comprehensive training and licensing support Who we're looking for You do not need previous insurance experience. Comprehensive training is provided. The candidates who really thrive in this role are coachable, dependable, and comfortable speaking with our clients. You may be a strong fit if you: • Communicate clearly in writing, over the phone, and through video meetings, • Enjoy helping people understand important financial and benefit decisions, • Can manage your own schedule and stay focused without constant supervision, • Have basic computer skills and are comfortable using Zoom, • Have sales, customer-service, hospitality, recruiting, or other people-facing experience Licensing and eligibility You must hold or be willing to obtain the life-insurance license required in your province or state. If you are not currently licensed, we will help you understand the licensing process and identify an appropriate solution. Applicants must be legally authorized to work in Canada or the United States. About HMG Careers HMG Careers hires insurance advisors working with agencies across Canada and the United States. Our advisors represent an established global brand and serve members of unions, veterans' organizations, and other partner groups. We believe good sales work begins with trust. That means listening carefully, explaining benefits honestly, following through, and helping clients protect the people who depend on them.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The primary function of the Supervisor, TPA/Spending Accounts (TPA Ops Team Lead) is to lead the overall day-to-day operations for their designated team. The Team Lead will be instrumental in assisting management by providing feedback on staff performance, client issues, and actions to be taken to improve the department and maintain success. They will ensure all critical aspects of client needs are met and issues resolved appropriately. They will also provide leadership, coaching, training and mentoring to their team. Primary Responsibilities • Oversee customer support channels, including phone and email support teams., • Monitor calls and emails for quality assurance and coach team members toward service KPIs, • Provide training and assist with coaching and development of new and existing team members, • Positively and effectively handle escalated issues from customers or internal teams in a collaborative “win-win” approach., • Facilitate business or team update communications through regularly occurring meetings, 1:1s or team huddles, • Provide input and recommendations to managers in the areas of performance management, promotional opportunities, employee employment status changes and performance issues, • Develop and implement action plans to improve team or individual performance, • Subject matter expert in key areas of their department, • Help create and update processes and other internal training documentation as necessary Education and Experience • Minimum 2-3 years' experience in a benefits support role. Experience in Tax advantaged plans (FSA, HAS, HRA, Commuter) role preferred., • 2+ years of leadership experience required; inclusive of leading and supporting a team, • Bachelor’s Degree required, • Experience with ownership and accountability in group responsibilities, • Previous benefits experience strongly preferred, • Previous experience with Payroll systems is strongly preferred, • Previous supervisory/mentoring experience preferred Paylocity is an equal opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $61,500 - $85,100 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job Description Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.? Position Overview This role serves as an advanced subject-matter resource within the Elevate Solutions team, providing elevated support across key Human Capital Management (HCM) functions, including payroll processing, HR data management, and client inquiry resolution. As the frontline of the Elevate Solutions team, this role is responsible for ensuring the accurate and timely execution of recurring services, while providing proactive, high-touch support that exceeds client expectations. This position requires attention to detail, the ability to manage multiple priorities, and a commitment to delivering operational excellence and client satisfaction. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Expectations • Payroll & HR Data Entry: Maintain, process, and perform advanced level validation of payroll and HRIS data with exceptional accuracy and confidentiality across complex client accounts. Provide guidance to other team members on data-entry standards and troubleshooting., • Client Communication: Deliver prompt, clear, and professional communication via phone, email, and ticketing systems; serve as a trusted resource on routine and complex inquiries, offering consultative guidance and proactive client support., • Ownership & Follow-Through: Independently manage assigned client workload, including escalated or high-impact service items, ensuring timely follow-up and resolution. Support team members by advising on prioritization and best practices., • Problem Solving: Diagnose and resolve advanced payroll and data discrepancies, conduct deeper root-cause analysis, and provide recommendations. Serve as an escalation point for team members as needed., • Cross-Functional Collaboration: Liaise with internal teams (e.g., Product Support, Tax, Benefits) to ensure seamless service delivery and resolution of complex issues., • Process Adherence: Ensure full compliance with internal procedures, control protocols, and payroll policies, including client-specific processing requirements.? Responsibilities • Payroll Administration: Execute end-to-end payroll tasks including pre-check validations, earnings/deductions auditing, and post-processing confirmations. Conduct advanced reviews of complex payroll scenarios and support team members with guidance on exceptions., • Data Maintenance: Manage HR, timekeeping, and pay data updates including complex changes and ensuring alignment with client expectations., • Client Issue Resolution: Lead and resolve day-to-day service requests from clients, providing deeper support and stepping in to help escalate with team as needed., • Knowledge Management: Maintain advanced knowledge of supported platforms, internal policies, and regulatory requirements relevant to client deliverables. Contribute to training materials and documentation updates., • Quality & Compliance: Perform advanced audits and reconciliation activities to ensure compliance with client contracts, internal standards, and external regulations., • Support Tax Filings: Assist with the preparation, validation, and tracking of payroll tax filings. Ensure awareness of deadlines, escalate discrepancies, and coordinate with internal teams to resolve tax-related issues., • Mentorship & Leadership Support: Mentor team members, support onboarding and training efforts and share best practices. Assist leadership with workflow coordination, knowledge reinforcement, and team support as needed., • Strategic Oversight & Client Partnership: Engage at a deeper level with clients by offering proactive recommendations, identifying potential risks or trends, and contributing to strategic discussions that elevate client experience and operational excellence. Education & Experience • Bachelor's Degree required, • 3+ years of relevant HCM experience, • Advanced proficiency in payroll systems, HCM workflows, and data management, • Experience in customer service or previous client interfacing role with proven ability to manage escalations and complex inquiries., • Demonstrated accuracy, attention to detail, and strong time-management skills., • Proficiency in Microsoft Office suite., • Data accuracy and proficiency Preferred • Professional payroll or HR Certifications CPP, FPC, APA, and/or SHRM-CP certified, • Experience in managed services, payroll operations, or call center environment, • Prior experience mentoring or coaching peers Physical Requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $25.00 - 31.00/hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws.

Job Description Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. As part of the Sales & Marketing team, you’ll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need. With a position in Sales & Marketing, you’ll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities. This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: As an Enterprise Sales Development Representative, you’ll be at the forefront of Paylocity’s enterprise growth strategy—responsible for identifying, engaging, and qualifying executive-level decision-makers at large organizations. Your outreach will be value-driven, personalized, and insight-rich, designed to spark meaningful conversations and uncover real business challenges. You’ll work in close partnership with Enterprise Account Executives, collaborating on account strategy, aligning messaging to prospect needs, and jointly driving pipeline creation. Together, you’ll open doors to strategic opportunities and build the foundation for long-term client relationships. This role is a launchpad into a closing sales career, offering hands-on experience in enterprise sales motions, executive-level engagement, and cross-functional collaboration—all critical to advancing into roles like virtual sales, field sales, or current client consultants. Primary Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Targeted Prospecting: Identify and research enterprise accounts, key stakeholders (CHRO, CFO, CIO), and organizational initiatives to tailor outreach., • Executive Outreach: Engage senior-level decision-makers through personalized, multi-channel communication (phone, email, LinkedIn, video, etc.)., • Strategic Alignment: Collaborate closely with Enterprise AEs on account planning, outreach sequencing, and opportunity qualification., • Value-Based Messaging: Leverage insights into industry trends and business challenges to position Paylocity as a transformative solution., • Tech-Enabled Efficiency: Utilize enterprise sales tools (Salesloft, ZoomInfo, AI dialers, Salesforce, etc.) to streamline engagement and prioritize high-impact actions., • Account Intelligence: Surface insights on enterprise needs, timelines, and decision processes to improve targeting and conversion., • Data Discipline: Maintain accurate CRM records, track pipeline metrics, and continuously refine outreach strategies based on performance data., • Cross-Team Collaboration: Partner with marketing, sales ops, and product teams to optimize outreach messaging and funnel performance. Education and Experience: • Bachelor’s degree preferred; equivalent experience accepted (including 1+ years in B2B SDR or similar roles)., • Proven experience engaging enterprise buyers or working in long sales cycle environments is a strong plus., • Experience with enterprise sales tools (Salesforce, Salesloft, LinkedIn Sales Navigator, ZoomInfo) is preferred., • Excellent written and verbal communication skills, with a high degree of professionalism and executive presence. Physical Requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously., • Ability to remain in a stationary position for extended periods of time., • Ability to move around the office and interact with colleagues as needed., • Ability to operate standard office equipment, including computers, phones, printers, and copiers., • Ability to communicate effectively in person, via phone, and email., • Ability to lift and carry up to 5 pounds as needed (e.g., moving office supplies or small packages)., • Ability to bend, reach, or stoop as needed to access file cabinets, office equipment, or other resources., • Ability to maintain focus and attention to detail for extended periods., • Ability to work at a desk or workstation for extended periods of time, including using a computer or writing. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay for this position $52,500.00 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for our variable commission plan and offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws.

Job Description Sales Business Development - Part Time, Project Based, Flexible Hours - Remote Internal Title: Door Opener Job Type: Flexible Hours, 100% Remote, Project Based, Part-Time Description: We are one of the best sales teams in the country providing a service that is critical to the growth, profit, and success of most businesses. Known as Door Openers, our main focus is booking meetings with the right prospects. We laser focus on securing the best prospect meetings for our clients. The right candidates enjoy the thrill of booking meetings and have at least 10 years of experience making outbound calls booking meetings with new prospects. Potential to earn full-time pay while working remotely, part-time/flexible hours. As a sales unicorn, you succeed at booking meetings with senior-level executives across any industry. As long as KPIs are met, you have the freedom to make your own schedule with vacation. You Should Apply: If you are a senior-level, enterprise sales executive who is looking for a remote and flexible schedule. You have a high track record of consistently achieving new business goals. Are a self-starter, very organized, and comfortable with daily use of CRM. Required skills and experience: • 10+ years' experience securing meetings with new executive-level prospects (C-level, SVP, VP, Director), • Strong ability to engage prospects and their assistants in dialogue, quickly build rapport, actively listen and maneuver conversations to achieve the maximum number of meetings possible, • Self-motivated, disciplined, methodical, superior attention to detail, • Advanced computer proficiency with CRM, MS-Office, file sharing, and Zoom, • Bachelor's degree in business, marketing, or related discipline preferred Responsibilities: • Secure and schedule initial meetings with high-level decisions makers on behalf of our clients, • Articulate the value proposition with a prospect by phone, voicemail, and/or email to maximize the number of meetings, • Maintain daily CRM activity data and utilize CRM reports to strategize activity level for best results, • Ability to learn, understand and communicate complex information gained to prepare clients for prospect meetings, • Confirm meetings, write meeting reports and bi-weekly reviews, track performance and report to clients and management, • Attend internal and external meetings via videoconferencing, • Work with prospecting and research tools and with our research department on the refining prospect list, • Provide clients, prospects, and team members (at all levels) with superior support, service, and respect, • Provide consultative sales advice to our clients and peers Additional information: • Salesforce aptitude test and Role Play are required in our interview process., • Must have access to a reliable full operating PC or Mac and stable Wifi, • Kopp Consulting is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. About Kopp Consulting: The Door Opener® Service has helped thousands of business leaders and salespeople secure initial meetings with executive-level decision-makers, opening new doors to large sales, in medium size as well as Fortune 500 companies. During a period of time when gaining new customers has become almost impossible, Kopp has developed a business model that helps clients fill their pipelines and achieve the growth their competitors only dream about. Kopp Consulting has been on the Inc. 5000 list of fastest-growing U.S. companies for two consecutive years and won the Stevie award for Sales Outsourcing Provider of the Year.

Job Description Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY or Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours Position Overview The Manager, Tax Operations is responsible for leading a team within Tax Operations and ensuring the timely, accurate, and compliant execution of payroll tax services. This leader drives operational excellence through performance management, process improvement, workforce development, and issue resolution while supporting strategic initiatives established by Tax Operations leadership. Reporting to the Senior Manager, Tax Operations, this position partners across Tax Filing, Tax Notices, Amendments, Tax Customer Care, Product, Compliance, Client Services, and other operational teams to improve service delivery, strengthen controls, and create a scalable operating environment. The Manager serves as a key leader responsible for translating operational objectives into measurable results while fostering a culture of accountability, client focus, and continuous improvement. Primary Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Manage the day-to-day operations of assigned Tax Operations functions, ensuring performance against service level expectations, quality standards, and compliance requirements., • Partner with leadership to implement organizational priorities and operational initiatives., • Foster a culture centered on accountability, collaboration, continuous learning, and client success., • Lead, coach, mentor, and develop a team of leads and tax professionals., • Monitor and analyze key operational metrics including productivity, quality, turnaround times, service levels, and client-impact indicators., • Lead root cause analysis efforts for recurring defects, escalations, process failures, and client-impacting issues., • Develop and implement corrective actions that improve quality, reduce risk, and enhance operational efficiency., • Recommend and support automation, technology enhancements, and workflow improvements., • Serve as an escalation point for complex client issues, agency inquiries, and operational exceptions., • Partner with internal stakeholders to ensure timely resolution of issues impacting clients or operational performance., • Collaborate with Product, Compliance, Legal, Finance, Client Services, Implementation, and Operations partners on initiatives that impact Tax Operations., • Ensure adherence to internal controls, regulatory requirements, company policies, and operational procedures., • Partner with senior leadership on staffing forecasts, capacity planning, and resource allocation. Education and Experience: • 5+ years of operational leadership experience in payroll tax, tax operations, compliance, financial services, or related environments., • 3+ years of people leadership experience managing teams in a high-volume operational environment., • Experience leading process improvement initiatives and operational transformation efforts preferred., • Strong understanding of payroll tax operations, compliance processes, and regulatory impacts preferred., • Strong analytical and problem-solving skills., • Ability to leverage data to drive operational decisions and performance improvements., • Experience managing multiple priorities in a fast-paced environment., • Strong communication and stakeholder management skills., • Demonstrated ability to lead through change and influence cross-functional teams., • Proficiency with reporting tools, operational dashboards, and workforce management concepts. Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $79,300 - $130,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws.

n-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel to customer residences not Remote. Pay Rate: $23.00 hourly + mileage reimbursement + phone stipend + sales commission About the Role: Were looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience. Heres what you can expect to do: As In-Home Sales & Tech Support, youll be on the front lines helping customers through our Serve, Solve, Sell approach. Youll start with paid training to prepare you to work independently in the field. Youll learn our products and gain hands-on sales experience while building skills in communication, negotiation, and problem-solving. Ongoing coaching and mentoring will support your growth and help you stay confident and tech-savvy. In the field, youll consistently put the Serve, Solve, Sell model into action by: • Serve:, • Meet customers in-home, in-office, or wherever they are. Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets., • Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first., • Solve:, • Utilize your expertise to address and resolve customers tech issues, provide an understandable solution, regardless of their tech knowledge, • Ensure customers leave with a resolution that works and a product that addresses their future tech needs., • Sell:, • Leverage Asurions growing range of products to offer tailored solutions to customers., • Listen actively to identify customer needs and position products uniquely to meet those needs., • Youll use strong negotiation and communications skills you know how to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale Heres what youll bring to the team: • Comfortable working in a sales environment with set targets, • A valid drivers license and satisfactory driving record with at least 1 year driving experience, • Ability to provide proof of valid car insurance (excluded: Manhattan), • A personal vehicle (excluding motorcycles). Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse. The maximum expected travel distance is 120 miles, one-way., • Work a varied 5-day week schedule designed to meet customers on their timeline this will include evenings, weekends and holidays, • A personal cellphone to keep in the know while on the job, • Must be comfortable working around household pets, • Efficient, adaptable, goal-oriented and persuasive communication skills, • Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths, • Naturally outgoing individual who thrives in human interaction, • Note: Work hours may vary based on business needs and market demand. While a standard schedule is provided, flexibility may be required. We take care of you (benefits/perks): • Base hourly rate is guaranteed for all hours worked and paid bi-weekly. Earned pay can now be accessed early!, • Uncapped commissions based on your sales performance paid bi-weekly, • Mileage reimbursement based on IRS guidelines paid weekly, • 35 dollar phone stipend paid monthly, • 3 weeks paid training where your success is our top priority Get to know us: Click to see our _ video. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined). Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customers needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values. Health and safety measures: At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work. #INDDES

Job DescriptionDue to our internal growth and recent acquisitions, our Retirement team is adding a Retirement Account Executive/Team Lead to our Buffalo or Rochester, NY office! This role is responsible for leading, coaching, and supporting Lawley Retirement associates and managing a dedicated book of business of Lawley Retirement clients. The ideal candidate has at least three years of experience in a similar position, leadership experience, and a Series 7 and 66 OR Series 65 license or willingness to obtain within the first 90 days. This position also comes with a full package – great benefits, competitive PTO and holiday schedule, and the opportunity to work a remote/in-office hybrid schedule once fully trained. If you have retirement plan and leadership experience, and the desire to join one of the best places to work in insurance, please consider applying today! These are the fundamental responsibilities of the job: • Lead, coach, and support Lawley Retirement associates reinforcing clear expectations, accountability, collaboration, and consistent service standards., • This position manages a dedicated book of business of Lawley Retirement clients supporting retirement plan design, making recommendations, preparing proposals and facilitating presentations for clients / participants., • Monitors retirement team work flow, service delivery, follow-through, and client experience; identifies trends and implements improvements to efficiency and productivity., • Lead the retirement team’s integration work for mergers and acquisitions, including onboarding acquired associates, clients, workflows, provider relationships, technology, and service practices., • Coordinate with Lawley Retirement Sales team to establish clear handoffs, effectively onboard new clients, and maintain consistent ongoing service support., • Reach and maintain retention goal of 95% or greater., • Serve as an expert and mentor, actively coach and develop team members in retirement topics including but not limited to retirement offerings, clients and systems., • Attend and participate in all leadership programs, workshops and training sessions to build and maintain effective leadership skills; model professionalism and integrity while guiding the team toward shared goals., • Maintains consistent and dependable attendance, availability, and punctuality as required to effectively perform the essential functions of the position. Other functions of the job: • Expand and grow in your role when supporting miscellaneous duties as requested. Skills / traits that we value for this role: • 3 years or more related experience within the retirement plan industry, which would include the following type of experience: retirement plan client relationship management, retirement plan participant education experience, related corporate retirement plan experience or individual investment experience., • Prior leadership experience in the retirement industry preferred., • Bachelor’s Degree preferred., • Industry knowledge required; Life, Accident and Health and SIE (Securities Industry Essentials) preferred., • Series 7 and 66 OR Series 65 required (or willingness to obtain in the first 120 days)., • Computers skills are a must; expertise in Word, Excel, PowerPoint and Outlook required., • Successful completion of all necessary components in Lawley’s leadership development pathway., • Ability to work well independently and on a team., • Incredible attention to detail and organizational skills., • Open to continuing education, college degree preferred., • Positive attitude, even in a fast-paced environment., • A passion to make customers and coworkers feel important and valued. A bit about Lawley! • We are a call center environment., • We achieve success by building genuine relationships together, with our teams and clients., • We are a family owned insurance broker (70+ years!), • We are deeply committed to the communities we serve and love to get involved., • We work hard and play hard!!! Why Lawley? • Competitive salary and referral bonuses!, • Expansive Benefits (Medical, Dental, Vision—and SO many more)., • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!, • Cell Phone Allowance., • Company 401K contribution received starting Day 1 (for participants 21+ years old)., • Educational support, career development, and growth opportunities., • Job Security (we’ve never had a lay-off, even during the pandemic)., • Flexibility, including hybrid schedules! Business hours 8am-4:30pm., • Comfortable, family-oriented culture, with an emphasis on work life balance., • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities)., • Fulfilling opportunities that align with your career path and our business needs. The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $71,706.08 to $119,510.13.

Job Description Title: Accounts Receivable Specialist Duration: 6-12 months Contract to Hiire Location: Hybrid in Rochester, NY 14625 (Tues - Thurs Onsite, Mon and Fri Remote) Payrate: $24.00 - $25.00 per hr on W2 Job Description The Recovery Representative supports active Paychex clients with past due balances, billing concerns, and account issues that may be impacting payment. The role requires strong customer service, communication, problem-solving, and sound judgment to help resolve outstanding balances while supporting the ongoing client relationship. Representatives work in a fast-paced environment and manage a mix of client calls, account research, written communication, and follow-up activity. Because each situation can be different, the role requires the ability to evaluate information, make thoughtful decisions, and adapt to changing priorities while balancing client needs with business and financial considerations. Call volume varies throughout the year, with approximately 20–30 inbound calls per day during slower periods and 50–80 during peak season. Qualifications: • High School diploma and a minimum of 3 years of experience in customer service, finance, accounting, or payroll required., • Strong organization, communication, problem-solving, and decision-making skills required., • Must be comfortable communicating directly with clients, handling difficult or sensitive conversations, and evaluating situations that may require judgment rather than a strictly defined response., • Ability to work effectively in a fast-paced environment, manage multiple priorities, and adapt to changing business needs. Strong interpersonal skills and the ability to work collaboratively with clients and internal teams are important for success in the role., • Microsoft Word, Excel, and Access knowledge is preferred. Key Responsibilities • Develops and maintains knowledge of Paychex products and their corresponding systems to accurately make revenue decisions for the company., • Fields and resolves billing and service concerns from clients and external partners., • Works with active clients to understand the circumstances surrounding past due balances, including billing concerns, service issues, and financial challenges., • Balances strong customer service and collection effectiveness to mitigate risk and financial exposure to Paychex while supporting revenue recovery and client retention., • Negotiates solutions with clients, including payment arrangements and other appropriate resolutions within established guidelines., • Handles client disputes with the support of available resources, working past due receivables to recover as much revenue as possible using established standards and guidelines, • Partners with internal service and sales teams when needed to research and resolve client billing or service concerns that may be impacting payment., • Researches and analyzes customer accounts and individual client circumstances to support problem solving, sound decision-making, and appropriate resolution., • Exercises judgment in situations that may not have a single prescribed solution, balancing client needs with business and financial considerations., • Maintains daily inbound and outbound phone call requirements to meet forecasted call volumes and department standards., • Communicates with clients through phone and written communication and completes related account follow-up and administrative work., • Handles daily payroll holds to ensure timely client contact when past due balances are present for customers processing payroll., • Navigates multiple systems, products, and account information to research issues and determine appropriate next steps., • Adapts to changing priorities, processes, products, and business needs in a fast paced environment., • Adheres to department policies and procedures., • Participates in ongoing training to enhance product knowledge, systems Top 3 Skills 1. Strong client-facing communication skills and comfort handling difficult or sensitive conversations, 2. Sound judgment, problem-solving, and the ability to operate effectively in situations that are not always black and white, 3. Ability to work efficiently, multitask, and adapt in a fast-paced, high-volume environment Ideal Candidate: Professional, positive, self-motivated, adaptable, and team-oriented. Strong work ethic, emotional intelligence, and the ability to communicate effectively with both clients and coworkers are important. Candidates should be comfortable making decisions, taking ownership of their work, and adjusting quickly as priorities or client situations change. Preferred Background: Customer service, banking, finance, sales, retail, hospitality, call center, or other client-facing experience can translate well. Prior collections experience is not required. Candidates with collections backgrounds may be considered, but should demonstrate a strong customer-service approach rather than an overly aggressive collections style. Additional Candidate Considerations: Recent graduates and early-career candidates are welcome to be considered. The team is open to a broad range of experience levels and is willing to train candidates who demonstrate strong communication, professionalism, judgment, work ethic, and willingness to learn. Job stability is also considered, so please provide context for short term roles or frequent job changes when applicable. Team Environment: Collaborative, team-oriented environment with a strong emphasis on communication, adaptability, accountability, and positive attitude. The team operates in a performance-driven environment and values candidates who can work independently while also contributing positively to the broader group.

Job Description At Propio Language Services we are closing language gap by connecting people anywhere and anytime through innovative technology and solutions. Founded in 1998 Propio Language Services provides critical interpreting and translation services that improve the quality of life with the communities we engage in. We do that by providing both remote and onsite services in more than 350 Spoken Languages and American Sign Language, for over 16,000 clients with a diverse and highly experienced staff, and over 18,000 contract interpreters. Quality interpretation is critical to our shared success, and it is only possible by bringing in the best interpreters in the industry. We have an immediate need for a Remote American Sign Language (ASL) Contract Interpreter for our Video OnDemand service PropioONE. Duties and Responsibilities • Provide interpretation virtually via Video Remote., • Precisely and accurately interprets critical information given by Propio's clients into pre-determined target language(s), • Complies with applicable ethics and standards., • Interprets in a timely and accurate manner for the consumer/family members in a wide variety of settings (80% Medical - 20% General Community based Interpreting), • Establishes and maintains quality service and positive interaction with all patients, customers, visitors, health care providers, and clinical employees., • Maintains strict patient confidentiality in accordance with HIPAA, FERPA, GLBA and/or regulatory requirements or policies and standards., • Participates in continuing annual educational programs by Propio., • Completion of daily activity logs and other documentation., • Our System is Not CDI Capable (in development). Required Qualifications • Verification of ASL (American Sign Language) proficiency (Certification) National ASL (American Sign Language) Certification (RID) and/or EIPA 3.7+ and/or BEI., • State License or Registration (If the state you reside in requires it)., • 1 years of relevant Interpreting Experience, • High school diploma or GED equivalent, • Intermediate level computer skills, • Must live in the USA Soft Skills • Excellent resourcefulness, ownership, and attention to detail, • Excellent written, verbal and sign language communication, • Outstanding customer service and professional behavior, • Ability to manage confidential and sensitive information, • Ability to work both independently., • Fluency in relevant language(s)., • Excellent English verbal and written skills, • Strong interpersonal skills, flexibility, and customer service orientation., • Demonstrates excellent listening skills, • Ability to interact and communicate with people over the video and often in stressful or difficult situations, • Demonstrates ability to follow directions and contributes to problem-solving Diversity creates a healthier atmosphere: Propio is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. SMS Terms of Service 1. When you opt in to receive SMS messages from Propio Language Services, we may send you messages related to your job application, including updates, interview coordination, and other recruiting communications., 2. You can cancel the SMS service at any time by replying with any of the following industry standard keywords: a. STOP b. STOPALL c. OPTOUT d. CANCEL e. END f. QUIT g. UNSUBSCRIBE h. REVOKE 1. After you opt out, we may send one final text message confirming that you have been unsubscribed. No further recruiting SMS messages will be sent unless you opt in again., 2. To opt back in, reply with any of the following industry standard keywords: a. START b. UNSTOP c. YES 1. For help, reply HELP or contact us at EMAIL or PHONE NUMBER., 2. Carriers are not liable for delayed or undelivered messages., 3. Message and data rates may apply. Message frequency may vary. Contact your wireless provider for details., 4. For more information on how we handle your data, please review our Privacy Policy at: https://propio.com/privacy-policy/ Privacy Policy: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. This Lead Client Services Ops role will support the Elevate Solutions Team. Position Overview The purpose of the Team Lead is to provide operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Team Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as day-to-day performance of their jobs. The Team Lead will work with a group of Leads to prioritize and coordinate work for the maximum impact. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CLIENT SERVICE EXPECTATIONS • Dependability/ Follow Up: Timely responsiveness & proactive follow up, • Problem Solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitate information, • Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders, • Guidance – Provide clients guidance on HR and Payroll best practices, organizational change management and Paylocity product fit, • Implement and optimize products – ability to implement ancillary products and optimize primary HCM set up, • Influence: Ability to influence outcomes with primary decision makers, negotiate contracts and provide insight into HR industry best practices TEAM LEAD RESPONSIBILITIES • Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements. • Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one on one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service., • Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers, • Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes., • Workload Coordination & Assessment: Continually schedules, monitors and adjusts workload across the team to ensure priorities are met and availability and responsiveness goals are achieved. Considers client need with Account Manager capability and capacity and aligns clients with the intent to provide the most consistent positive client interactions. Coordinate cross team communication and resources for maximum team effectiveness, taking advantage of opportunities to create efficiencies. Education and Experience Required • Bachelor’s Degree required, • 2 years payroll, finance, or spend management with client services or support experience, • Successful experience in escalations and at risk client retention efforts, • Project Management experience, • Proficient in SQL, MS Access or Excel, • Operations experience Preferred • 1 + years supervisory experience, • HRIS experience, • Experience leading training initiatives, • Experience using reporting and metrics as a key part of the job, • Minimum 3 years’ experience in payroll, benefits, HR administrator, and/or Finance/Spend Management, • Ability to present HR Data effectively Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $53,600 - $85,100/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job Description Field Service Engineer – Scientific Lasers – Rochester, NY (2 positions) Location: Rochester, NY. Based at the company's North American headquarters with approximately 50–60% travel to customer sites, mostly across the US and Canada, with some international installations. Trips are typically two to three days mid-week; weekend travel is avoided. Relocation assistance is available for the right candidate. Compensation: $65–90k base salary, commensurate with education and experience Benefits: 100% employer-paid medical and dental, life and long-term disability insurance, 401(k) with company match up to 6%, PTO, 12 paid holidays and a year-end shutdown between Christmas and New Year Contact: Andrew Millar; andrew.millar@irisscientific.com; 647-205-7151 Iris Scientific is a specialty recruitment agency laser focused on the North American Scientific Instrumentation Industry. We're partnering with the North American arm of a leading manufacturer of scientific laser systems to hire two Field Service Engineers for its Rochester, NY headquarters. The company's lasers are used in quantum technology, atomic physics, materials research, semiconductor metrology and biophotonics, and the installed base across North America is growing fast. One role backfills a departing senior engineer; the second is pure growth. How the role is structured • This is a hybrid field and office role. Roughly half your time is on the road installing new systems and supporting customers on site; the other half is at the Rochester headquarters handling remote technical support by ticket, phone and email, and working alongside the rest of the service team., • Installations are the largest part of the field work. Customers are mostly university and government research labs, plus a growing base of commercial OEM and quantum-technology accounts with service contracts., • The company builds one of its flagship laser platforms in the US, and this team installs and services it worldwide. Travel can include Europe and Asia for the right person., • Training is mostly hands-on. You'll start by shadowing a senior engineer, move onto the support ticket queue, and be trained in-house on the most common systems. Training on specialised platforms takes place at the parent company's headquarters in Europe. The work • Install new laser systems at customer sites and bring them to specification, • Remote troubleshooting and technical support for customers across North America, • On-site diagnosis and repair of tunable diode lasers (external-cavity diode lasers), frequency-converted systems and terahertz platforms, • Optical alignment, laser locking and stabilisation, and the associated control electronics, • Routine maintenance visits under service contracts, and in-house diagnostics on returned systems, • Clear, professional communication with scientists and engineers, including when a system is down and the pressure is on Who we're looking for The ideal candidate is a recent master's graduate in physics, optics or a related field with hands-on experience operating or building tunable diode laser systems. We're equally interested in: • A bachelor's graduate in physics, optical engineering or electrical engineering who has done real laser-lab work, in a research project, co-op or first industry role, • An early-career applications, test or service engineer at a laser or photonics company looking to move into a broader, customer-facing role, • A sharp, independent technician with an associate degree in laser or electro-optic technology and a track record of figuring things out without a manual, • Military electronics technicians (avionics, radar, electro-optics) with a later degree or equivalent hands-on experience In every case, what matters is the combination of optical hands-on and electronics troubleshooting. Half of what this team deals with is optical; the other half is electronics, noise and locks. You'll follow procedures where they exist and reason from first principles where they don't. You'll thrive here if you enjoy: • Walking into a lab you've never seen, with a problem nobody has fully diagnosed, and working it out, • Aligning optics and chasing noise in control loops with equal comfort, • Saying “I don't know yet, let me find out” to a demanding customer and then delivering, • Travel. This job sends you to some of the best physics labs in the world, • Being part of a small, capable team where your contribution is visible What you bring: • Hands-on experience aligning and operating lasers and optical setups; tunable diode lasers, frequency doubling, laser locking or spectroscopy experience is a strong plus, • Practical electronics and RF troubleshooting: oscilloscopes, PID and servo loops, phase-locked loops, signal chains, • A genuine troubleshooting mind and the ability to work independently without scripted procedures, • Strong communication skills and composure with technically sophisticated customers, • Bachelor's or master's degree in physics, optics, photonics, electrical engineering or a related discipline; associate degree in laser or electro-optic technology with strong hands-on experience also considered, • Willingness and ability to travel 50–60%, including occasional international trips, • Ability to lift and move 50 lbs and work safely at customer sites, • Authorization to work in the US without current or future sponsorship. US citizenship is strongly preferred, as the role includes access to government laboratories. If this sounds like you, or you know someone who is, let's talk.

Job Description Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview This role serves as expert subject-matter resource within the Elevate Solutions team, providing elevated support across key Human Capital Management (HCM) functions, including payroll processing, HR data management, and client inquiry resolution. As the frontline of the Elevate Solutions team, this role is responsible for ensuring the accurate and timely execution of recurring services, while providing proactive, high-touch support that exceeds client expectations. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Expectations: • Strategic Client Partnership: Build deep, consultative, long-term relationships with executive-level and enterprise clients. Offer recommendations, identify trends, and participate in strategic discussions that deepen client trust and optimize operational outcomes., • Payroll & HR Data Entry: Maintain, process, and perform expert-level validation of payroll and HRIS data with exceptional accuracy and confidentiality across the most complex, high-revenue client accounts. Provide direction and best-practice guidance to team members on complex scenarios., • Client Communication: Deliver exceptional prompt, clear, and professional communication via phone, email, and ticketing systems; serve as a trusted advisor for complex, • Ownership & Follow-Through: Fully own, manage and anticipate needs for complex clients. Lead resolution of escalations involving cross-functional teams and ensure resolution on requests., • Problem Solving: Diagnose and resolve advanced payroll and data discrepancies, conduct deeper root-cause analysis, and provide recommendations. Serve as an escalation point for team members as needed., • Cross-Functional Collaboration: Build strong partnerships with key internal groups (e.g., Product Support, Tax, Benefits) to ensure seamless service delivery and resolution of complex issues. Provide feedback on product gaps, recurring issues, and client insights that will support enhancements and improve client experience., • Process Adherence: Ensure full compliance with internal procedures, control protocols, and payroll policies, including client-specific processing requirements. Responsibilities: • Payroll Administration: Execute and oversee highly complex end-to-end payroll tasks, ensuring exceptional accuracy and alignment with executive-level client expectations. Conduct final reviews for flagship clients and support large-scale, sensitive, or multi-entity payroll cycles., • Data Maintenance: Manage intricate HR, timekeeping, and pay data updates including complex changes and ensuring alignment with client expectations. Serve as the primary internal expert on interpreting client structures and their impact on data workflows., • Client Issue Resolution: Lead and resolve complex service requests from clients, providing deeper support and stepping in to help escalate with team as needed., • Knowledge Management: Maintain expert-level knowledge of supported platforms, internal policies, and regulatory requirements relevant to client deliverables. Contribute to training materials and documentation updates., • Quality & Compliance: Perform advanced audits and reconciliation activities to ensure compliance with client contracts, internal standards, and external regulations., • Support Tax Filings: Provide expert assistance with the preparation, validation, and tracking of payroll tax filings. Ensure awareness of deadlines, escalate discrepancies, and coordinate with internal teams to resolve tax-related issues., • Mentorship & Leadership Support: Act as an expert resource for the team, providing guidance, sharing expertise, and supporting other team members. Assist leadership with onboarding and training for team members. Education & Experience: • Bachelor’s Degree required, • Minimum 2 years’ experience in Managed Services required, • Minimum 3 years’ experience in a payroll service bureau, benefits center, or as a payroll/HR/benefits administrator required, • Expert proficiency in payroll systems, HCM workflows, and data management, • Experience in customer service or previous client interfacing role with proven ability to manage escalations and complex inquiries., • Demonstrated accuracy, attention to detail, and strong time-management skills., • Proficiency in Microsoft Office suite.??, • Data accuracy and proficiency Preferred • Professional payroll or HR Certifications CPP, FPC, APA, and/or SHRM-CP certified?, • Experience in managed services, payroll operations, or call center environment, • Prior experience mentoring or coaching peers Physical Requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $25.00 - 35.00/hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.opens in a new tab Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. Bring your talent and eagerness to learn to Paylocity, where you’ll discover the skills needed to launch your career! Benefit from award-winning training and one-on-one coaching as you play a key role Paylocity’s future with an early careers position. Explore how you can go from the classroom to the conference room with internships and new-grad programs at one of Glassdoor's Best Places to Work. Experience the support that’ll take you from grad to a flourishing career with a position in Paylocity’s early careers division! Position Overview Technical Operations is responsible for the implementation, support, programming, configuration, and continuous enhancement of innovative solutions that extend the capabilities of Paylocity’s core HR and Payroll systems. Leveraging emerging technologies, AI-driven capabilities, and intelligent automation, the team designs scalable solutions that streamline processes, improve efficiency, and deliver greater value to clients. Technical Operations is dedicated to creating a one-of-a-kind client experience by combining technical expertise, innovation, and automation to meet the evolving needs of Paylocity’s clients Internship Overview The Client Service & Technical Operations Internship is a 12-week summer experience designed to give you a real look into a career across multiple functions within Operations. You’ll learn how to build strong client relationships, solve problems, and deliver an exceptional client experience while gaining hands-on experience that prepares you for a potential full-time opportunity after graduation. Throughout the summer, you’ll: • Get hands-on experience through onboarding, mentorship, job shadowing, reverse shadowing, and exposure to real client interactions., • Build business and industry knowledge through weekly learning activities, assignments, leadership conversations, and team experiences., • Work on a meaningful project aligned to Operational goals, developing recommendations, and presenting your work to managers and leaders., • Grow your professional skills through workshops, peer networking, mentorship, and our Intern Summit at Paylocity’s headquarters., • Connect with leaders and peers across the organization while gaining a broader understanding of how different teams work together., • Showcase your growth through mid-point and final presentations highlighting your key learnings, project results, and recommendation. This is a 100% in-office role based at our Rochester, NY locations. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week from 9:00am -6:00pm local time. Primary Responsibilities The below represents the primary duties of the intern position; others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Communicate professionally with clients via phone and email to provide updates, gather information, and resolve routine inquiries., • Support high-volume client service operations by completing casework, processing requests, and resolving routine client issues in accordance with established service standards., • Review, investigate, and resolve client cases while ensuring accuracy, quality, and timely completion., • Assist with case routing, workload balancing, and assignment management to support operational efficiency and service delivery., • Complete project returns, processing cleanup, and other operational support activities to improve team productivity and client outcomes., • Accurately document client interactions, case activity, and resolutions within company systems.?, • Collaborate with Account Managers and cross-functional partners to escalate complex issues and ensure timely resolution of client needs., • Provide technical support by troubleshooting software and hardware issues., • Support clients in the modification of items (based on the support team) that may include Time off Accruals, Time and Attendance, Tax Items, ACA, General Ledger, Reporting, Custom Calculations, and/or security requests. Requirements: Education and Experience • Active enrollment in a bachelor’s degree program with an anticipated graduation between December 2027 and Spring 2028, • Preference for Business technical majors, with a career interest in customer service, account management, client success and technical support., • Must have a GPA of 3.0 or higher, • Experience with data entry and client interaction preferred, • Strong technical aptitude; proficient in Microsoft Word and Excel, • Excellent time management, critical thinking, and problem-solving skills, • Strong written and verbal communication skills for business correspondence, • High attention to detail and commitment to process adherence, including recognizing and maintaining confidentiality., • Ability to adapt in a fast-paced environment and work well in a team setting; willingness to jump in wherever necessary. Paylocity is an equal opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

Job Description For the past 28 years, Advantage Investigations has been the Nation’s only insurance defense investigation firm that invests in the operational capabilities necessary to produce consistent, high-quality results—ultimately helping our clients "See What’s True." With over 200+ licensed private investigators Nationwide, Advantage uses strategic planning and technology to give our clients greater clarity on a claimant's daily activities. Providing Covert Surveillance, Claims Investigations, Net-Sweep Investigations, Remote Controlled Surveillance, and more, we’re able to save our clients time and money on insurance fraud cases. Advantage Investigations is seeking a Full Time Private Investigator in Rochester/Syracuse/Utica, NY & surrounding areas. The qualified candidate will be responsible for conducting covert surveillance, investigating daily activities, obtaining video evidence, and providing a clear report of all activities for our operations team along with basic claims investigations. As a private investigator, you will be provided with a comprehensive training program, door to door pay, fuel card, vehicle and phone allowance, top-of-the-line equipment, as well as other generous benefits. This position requires daily travel within the investigator’s area/territory. Duties & Responsibilities: • Conducting surveillance including covert, stationery, and mobile, • Conducting surveillance throughout their home state and surrounding states, • Recording subject activity on a video recording device, • Conducting alive and well checks, locates, basic scene investigations, paint sample analysis, EDR, and RCS deployments/retrievals, • Preparing and completing a written report of observations, • Uploading Video Evidence and a surveillance report Qualifications & Requirements: • Current NY Private Investigator License preferred, • Private Investigator Licenses required – Licensing differs between states, • Previous experience related to surveillance/claims investigations is preferred, • Access to a reliable, suitable surveillance vehicle for day-to-day use, • Valid Driver’s License, • Ability to provide MVR (driving record), • Willingness to travel throughout home state and surrounding states for work, • Varying weekly work schedule includes weekend and holiday availability, • Good oral and written communication skills, • Self-motivated, ability to work independently, • Meet state mandated requirements to obtain and maintain a Private Investigator license multiple states, • Must pass a Drug Screen Compensation: Investigators are paid door to door at an hourly rate commensurate with experience, within $23.00 to $27.00 an hour. Employees are paid on a bi-weekly basis. Company Benefits: • Door to Door hourly pay, • Fuel Card provided, • Monthly Vehicle Allowance, • Monthly Cell Phone Allowance, • Equipment Provided, • Medical, Dental, Vision, and Disability insurance, • Life Insurance and other supplemental options, • Paid Lodging (when applicable), and per diem pay when out of town, • 401(k) – with match, • 2 weeks of PTO (paid time off), • Parental Leave Advantage Investigations is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at one of our U.S. office locations (Meridian, ID or Rochester, NY or Schaumburg, IL). Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Garnishment Services Specialist Level I (GSS I) is responsible for providing excellent support for all Paylocity’s clients that subscribe to this service (except emerging markets). Their primary duties include reading & interpreting court orders (except creditors), setting up the garnishment with correct calculation codes in HR&P Wage Attachment Wizard, scheduling welcome client calls, be able to enter multiple child supports (including prorations). The ideal candidate demonstrates an interest in the Garnishment field and has a desire for continuous learning and improvement. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Maintain garnishment rules in system to determine proper withholding from employee wages according to state rules and garnishment type., • Maintain employee garnishment data with applicable start and stop dates for each order promptly according to information contained within order and applicable deadlines. Processes ordered wage garnishments: child support, student loans, wage assignments, bankruptcy orders, state and federal tax levies., • Process E-file documents to courts (as applicable), • Responds in a timely manner to client’s garnishment inquiries., • Partner with Account Managers to provide resolution to client inquiries., • Proactively identify issues and utilize available resources to identify appropriate solutions for clients., • Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders., • Manage time effectively and prioritize tasks in order to meet deadlines., • Validate Garnishment Orders/ Writs are in compliance with local, state, federal laws and ebooks., • Provide clients guidance on garnishment compliance best practices, organizational change management and Paylocity product fit., • Ability to manage emerging markets, mid, majors clients with appropriate response time, call metrics, DOCC client service experience, provide Garnishment policy updates with Federal, state, local legislative changes., • Review GMS Community page, GMS Teams Channel for resolution to client issues and best practices., • Maintain a high level of confidentiality and discretion when handling sensitive employee information., • Completes other duties as assigned. Education and Experience • Bachelor’s Degree required., • Minimum of 1 year of experience in a client-facing role, payroll, accounting, finance, garnishment processing, and/or taxes in a customer service or shared services call center environment., • Experience in a Paylocity account manager or implementation consultant role is preferred., • Excellent communication and relationship-building skills., • Must display sophisticated writing and interpersonal communication skills., • Attention to detail., • Excellent organizational skills and ability to work independently., • Proficiency in Microsoft Office, including Outlook, Excel, PowerPoint, • Ability to manage changing priorities, meet deadlines, and adapt to a changing business environment., • Ability to problem solve, analyze information, work in team environment, demonstrate professionalism., • Ability to understand, interpret, and apply the legal mandates and restrictions related to garnishments laws and regulations., • General knowledge of federal and state payroll regulations and garnishment laws. Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $34,000 - $55,000; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. As part of the Sales & Marketing team, you’ll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need. With a position in Sales & Marketing, you’ll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities. This role follows a hybrid schedule, requiring three days (Tue/Wed/Thu) in the office at our Rochester, NY location and two days (Mon/Fri) remote per week. The in-office days are subject to business needs. Candidates must be able to commute to the office as required. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. Position Overview: The Client Account Executive is responsible for generating additional revenue through the client base. In this role, you will be developing business relationships with each client and identifying their business objectives to correctly align the appropriate Paylocity solutions to meet their business needs. Primary Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • This role works on a hybrid schedule (Tues - Thur in our Rochester office), • Possess a complete understanding of Paylocity’s products, services, sales tools, and processes., • Prospect and qualify current clients for Paylocity’s HCM solutions., • Using sales and negotiation skills, present Paylocity products and services that meet clients’ needs, conduct product demonstrations via webinar, prepare and present proposals, and provide appropriate follow-up throughout the sales process., • Handle objections and collaborate with Sales Managers to determine strategic sales approaches., • Close ancillary business to meet or exceed assigned monthly and yearly sales quotas while maintaining or exceeding minimum sales activity standards., • Develop and maintain a robust sales pipeline to ensure consistent achievement of revenue targets., • Set appropriate client expectations., • Maintain customer relationship management (CRM) database., • Other duties as assigned. Education and Experience: • 1+ years of B2B full sales cycle experience (preferred), • High School diploma, GED or equivalent, • Self-driven, ambitious professional with the desire to consistently meet and exceed assigned quotas., • Ability to persuade and negotiate., • Strong active listening skills to be able to uncover client needs and objectives., • Strong written and oral communications skills to effectively present Paylocity., • Strong customer service skills., • Ability to establish priorities and work independently., • Proficiency with the internet and MS Office applications such as Word, Excel and PowerPoint. Physical Requirements: • Ability to remain in a stationary position for extended periods of time., • Ability to move around the office and interact with colleagues as needed., • Ability to operate standard office equipment, including computers, phones, printers, and copiers., • Ability to communicate effectively in person, via phone, and email., • Ability to lift and carry up to 5 pounds as needed (e.g., moving office supplies or small packages)., • Ability to bend, reach, or stoop as needed to access file cabinets, office equipment, or other resources., • Ability to maintain focus and attention to detail for extended periods., • Ability to work at a desk or workstation for extended periods of time, including using a computer or writing. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position $55,000 - $65,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for our variable commission plan and offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job DescriptionLaunch Your Career with Integrity FEX Integrity FEX is seeking motivated individuals who are looking to build a career helping families protect their financial future through life insurance and related insurance products. No prior insurance experience is required. We provide training, guidance through the licensing process (if needed), and ongoing coaching to help new agents develop their knowledge and professional skills. If you're self-motivated, coachable, and enjoy helping people, we'd like to hear from you. What You'll Do As an Entry-Level Insurance Sales Representative, you will: • Meet with prospective clients remotely by phone or video, • Learn to identify client needs and recommend appropriate insurance solutions, • Educate families on life insurance and financial protection options, • Follow up with prospective and existing clients, • Participate in training sessions, coaching, and professional development, • Maintain accurate records using company systems, • Build long-term relationships through excellent customer serviceWhat We Provide Integrity FEX offers: • Licensing guidance for qualified candidates who are not yet licensed, • Comprehensive training program, • Ongoing mentorship and coaching, • Access to multiple nationally recognized insurance carriers, • Sales systems and scripts, • CRM and business support tools, • Flexible work schedule, • Remote work environment, • Opportunities for professional growth and leadershipQualifications Preferred qualifications include: • Strong communication skills, • Positive attitude and willingness to learn, • Self-motivated and dependable, • Comfortable speaking with people by phone or video, • Basic computer skills, • Reliable internet connection, • Ability to work independently, • Customer service or sales experience is helpful but not requiredLicensing Requirement A state Life and Health Insurance License is required before selling insurance products. Candidates who are not currently licensed may apply. Qualified candidates must be willing to obtain the required license before beginning insurance sales activities. Integrity FEX provides guidance throughout the licensing process. Compensation This is a 1099 independent contractor opportunity. Earnings vary based on individual production, activity level, product mix, market conditions, and other business factors. At Integrity FEX, we believe success comes from consistent effort, continuous learning, and helping clients make informed decisions. Our goal is to provide new agents with the resources, coaching, and support needed to build a rewarding long-term career in the insurance industry. Whether you're beginning your professional journey or looking for a new career path, we provide an environment where motivated individuals can develop valuable skills and grow professionally. Ideal Candidates This opportunity may be a good fit for individuals who are: • Looking for a long-term career opportunity, • Interested in professional development, • Comfortable working independently, • Goal-oriented and self-motivated, • Open to coaching and feedback, • Interested in serving clients and building relationshipsApply Today If you're ready to learn a new profession, develop valuable sales and communication skills, and explore a career in the insurance industry, we'd love to hear from you. Qualified applicants will be invited to participate in an initial interview to determine whether the opportunity is a mutual fit. Integrity FEX is committed to providing equal opportunity to all applicants. Employment decisions and independent contractor opportunities are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.

In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel to customer residences – not Remote. Pay Rate: $23.00 hourly + mileage reimbursement + phone stipend + sales commission About the Role: We're looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience. Here's what you can expect to do: As In-Home Sales & Tech Support, you'll be on the front lines helping customers through our Serve, Solve, Sell™ approach. You'll start with paid training to prepare you to work independently in the field. You'll learn our products and gain hands-on sales experience while building skills in communication, negotiation, and problem-solving. Ongoing coaching and mentoring will support your growth and help you stay confident and tech-savvy. In the field, you'll consistently put the Serve, Solve, Sell™ model into action by: • Serve, • Meet customers in-home, in-office, or wherever they are. Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets., • Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first., • Solve, • Utilize your expertise to address and resolve customers' tech issues, provide an understandable solution, regardless of their tech knowledge, • Ensure customers leave with a resolution that works and a product that addresses their future tech needs., • Sell, • Leverage Asurion's growing range of products to offer tailored solutions to customers., • Listen actively to identify customer needs and position products uniquely to meet those needs., • You'll use strong negotiation and communications skills – you know how to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale Here's what you'll bring to the team: • Comfortable working in a sales environment with set targets, • A valid driver's license and satisfactory driving record with at least 1 year driving experience, • Ability to provide proof of valid car insurance (excluded: Manhattan), • A personal vehicle (excluding motorcycles). Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse. The maximum expected travel distance is 120 miles, one-way., • Work a varied 5-day week schedule designed to meet customers on their timeline –this will include evenings, weekends and holidays, • A personal cellphone to keep in the know while on the job, • Must be comfortable working around household pets, • Efficient, adaptable, goal-oriented and persuasive communication skills, • Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths, • Naturally outgoing individual who thrives in human interaction, • Note: Work hours may vary based on business needs and market demand. While a standard schedule is provided, flexibility may be required. We take care of you (benefits/perks): • Base hourly rate is guaranteed for all hours worked and paid bi-weekly. Earned pay can now be accessed early!, • Uncapped commissions based on your sales performance paid bi-weekly, • Mileage reimbursement based on IRS guidelines paid weekly, • 35 dollar phone stipend paid monthly, • 3 weeks paid training where your success is our top priority Get to know us: Click to see our day in the life video. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined). Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer's needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values. Health and safety measures: At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work.

In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel to customer residences – not Remote. Pay Rate: $23.00 hourly + mileage reimbursement + phone stipend + sales commission About the Role: We're looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience. Here's what you can expect to do: As In-Home Sales & Tech Support, you'll be on the front lines helping customers through our Serve, Solve, Sell™ approach. You'll start with paid training to prepare you to work independently in the field. You'll learn our products and gain hands-on sales experience while building skills in communication, negotiation, and problem-solving. Ongoing coaching and mentoring will support your growth and help you stay confident and tech-savvy. In the field, you'll consistently put the Serve, Solve, Sell™ model into action by: • Serve, • Meet customers in-home, in-office, or wherever they are. Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets., • Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first., • Solve, • Utilize your expertise to address and resolve customers' tech issues, provide an understandable solution, regardless of their tech knowledge, • Ensure customers leave with a resolution that works and a product that addresses their future tech needs., • Sell, • Leverage Asurion's growing range of products to offer tailored solutions to customers., • Listen actively to identify customer needs and position products uniquely to meet those needs., • You'll use strong negotiation and communications skills – you know how to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale Here's what you'll bring to the team: • Comfortable working in a sales environment with set targets, • A valid driver's license and satisfactory driving record with at least 1 year driving experience, • Ability to provide proof of valid car insurance (excluded: Manhattan), • A personal vehicle (excluding motorcycles). Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse. The maximum expected travel distance is 120 miles, one-way., • Work a varied 5-day week schedule designed to meet customers on their timeline –this will include evenings, weekends and holidays, • A personal cellphone to keep in the know while on the job, • Must be comfortable working around household pets, • Efficient, adaptable, goal-oriented and persuasive communication skills, • Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths, • Naturally outgoing individual who thrives in human interaction, • Note: Work hours may vary based on business needs and market demand. While a standard schedule is provided, flexibility may be required. We take care of you (benefits/perks): • Base hourly rate is guaranteed for all hours worked and paid bi-weekly. Earned pay can now be accessed early!, • Uncapped commissions based on your sales performance paid bi-weekly, • Mileage reimbursement based on IRS guidelines paid weekly, • 35 dollar phone stipend paid monthly, • 3 weeks paid training where your success is our top priority Get to know us: Click to see our day in the life video. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined). Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer's needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values. Health and safety measures: At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work.

Description \n \n Apply Today - January 2027 Training Classes Are Now Open\n \n \nIf you hold a P&C license, this is your opportunity to join Liberty Mutual's Inside Sales team and take the next step in a rewarding, growth-focused career. We are also welcoming unlicensed candidates who are ready to begin their insurance journey with free P&C license training and paid training time.\n \n Key Dates:\n\n • Licensed Class: January 11, 2027\n, • Unlicensed Class: January 25, 2027\nStart your journey with us and build a career where your talent and passion for helping others truly make an impact. \n \n \nAs an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one. \n \n Plus, you'll enjoy:\n\n • Generous earning potential\n, • Paid licensing and training opportunities\n, • Comprehensive benefits\n, • Flexible work arrangements\n, • Strong work-life balance\n, • And more!\n Why Liberty Mutual? \n \n Pay Details: \n\n • Starting base salary is $45K with opportunity for growth.\n, • Average earnings range from $55K-$75K through a combination of base salary and generous commission.\n, • Top Performing Agents in their second year and onward, can earn up to $85k+.\nWe are currently hiring quality Inbound sales professionals in the following states: AR, AZ, FL, GA, IA, ID, IN, KS, LA, MA, MD, ME, MI, MN, MO, NC, NE, NH, NJ, NM, NV, NY, OH, OR, PA, SC, TX, UT, VA, WA, WI, and WV \n \n \nLicensed only candidates based in ID, MT, WY, GA, TN, AL, OK, KS and KY Applicants must reside within these specified locations to be considered for this role.\n \n \nPositivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one. \n \n Job Details \n \n \n As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. \n \n \nDue to state licensing restrictions, employees must remain in their resident state for at least one year before relocating. \n \n You'd be a great fit if you are: \n \n A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders. \n \n A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. \n \n A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. \n \n A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. \n \n Position Details: \n \n \n From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!\n\n • Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.\n, • Comprehensive medical benefits from Day 1.\n, • No cold calls, all incoming warm leads.\n, • Opportunities for rewards and recognition.\n, • Must be available to work a schedule of 4 weekdays and 1 weekend day. Standard shift is 11:30-8 EST, 12:30-9 CST, or 8:30-5 PST.\n, • All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.\nQualifications\n\n, • 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.\n, • Strong, engaging interpersonal and persuasion skills needed to close sales\n, • Ability to communicate well to both prospects and customers\n, • Excellent analytical, decision-making and organizational skills\n, • Strong typing capabilities and PC proficiency\n, • Property and Casualty License required after hire.\nAbout Us\n Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. \n \n \nAt Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. \n \n \nWe value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits \n \n \n Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. \n \n Fair Chance Notices\n\n • California\n\n\n, • Los Angeles Incorporated\n\n\n, • Los Angeles Unincorporated\n\n\n, • Philadelphia\n\n\n, • San Francisco\n

In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel to customer residences – not Remote. Pay Rate: $23.00 hourly + mileage reimbursement + phone stipend + sales commission About the Role: We're looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience. Here's what you can expect to do: As In-Home Sales & Tech Support, you'll be on the front lines helping customers through our Serve, Solve, Sell™ approach. You'll start with paid training to prepare you to work independently in the field. You'll learn our products and gain hands-on sales experience while building skills in communication, negotiation, and problem-solving. Ongoing coaching and mentoring will support your growth and help you stay confident and tech-savvy. In the field, you'll consistently put the Serve, Solve, Sell™ model into action by: • Serve, • Meet customers in-home, in-office, or wherever they are. Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets., • Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first., • Solve, • Utilize your expertise to address and resolve customers' tech issues, provide an understandable solution, regardless of their tech knowledge, • Ensure customers leave with a resolution that works and a product that addresses their future tech needs., • Sell, • Leverage Asurion's growing range of products to offer tailored solutions to customers., • Listen actively to identify customer needs and position products uniquely to meet those needs., • You'll use strong negotiation and communications skills – you know how to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale Here's what you'll bring to the team: • Comfortable working in a sales environment with set targets, • A valid driver's license and satisfactory driving record with at least 1 year driving experience, • Ability to provide proof of valid car insurance (excluded: Manhattan), • A personal vehicle (excluding motorcycles). Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse. The maximum expected travel distance is 120 miles, one-way., • Work a varied 5-day week schedule designed to meet customers on their timeline –this will include evenings, weekends and holidays, • A personal cellphone to keep in the know while on the job, • Must be comfortable working around household pets, • Efficient, adaptable, goal-oriented and persuasive communication skills, • Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths, • Naturally outgoing individual who thrives in human interaction, • Note: Work hours may vary based on business needs and market demand. While a standard schedule is provided, flexibility may be required. We take care of you (benefits/perks): • Base hourly rate is guaranteed for all hours worked and paid bi-weekly. Earned pay can now be accessed early!, • Uncapped commissions based on your sales performance paid bi-weekly, • Mileage reimbursement based on IRS guidelines paid weekly, • 35 dollar phone stipend paid monthly, • 3 weeks paid training where your success is our top priority Get to know us: Click to see our day in the life video. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined). Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer's needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values. Health and safety measures: At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work.

In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel to customer residences – not Remote. Pay Rate: $23.00 hourly + mileage reimbursement + phone stipend + sales commission About the Role: We're looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience. Here's what you can expect to do: As In-Home Sales & Tech Support, you'll be on the front lines helping customers through our Serve, Solve, Sell™ approach. You'll start with paid training to prepare you to work independently in the field. You'll learn our products and gain hands-on sales experience while building skills in communication, negotiation, and problem-solving. Ongoing coaching and mentoring will support your growth and help you stay confident and tech-savvy. In the field, you'll consistently put the Serve, Solve, Sell™ model into action by: • Serve, • Meet customers in-home, in-office, or wherever they are. Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets., • Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first., • Solve, • Utilize your expertise to address and resolve customers' tech issues, provide an understandable solution, regardless of their tech knowledge, • Ensure customers leave with a resolution that works and a product that addresses their future tech needs., • Sell, • Leverage Asurion's growing range of products to offer tailored solutions to customers., • Listen actively to identify customer needs and position products uniquely to meet those needs., • You'll use strong negotiation and communications skills – you know how to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale Here's what you'll bring to the team: • Comfortable working in a sales environment with set targets, • A valid driver's license and satisfactory driving record with at least 1 year driving experience, • Ability to provide proof of valid car insurance (excluded: Manhattan), • A personal vehicle (excluding motorcycles). Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse. The maximum expected travel distance is 120 miles, one-way., • Work a varied 5-day week schedule designed to meet customers on their timeline –this will include evenings, weekends and holidays, • A personal cellphone to keep in the know while on the job, • Must be comfortable working around household pets, • Efficient, adaptable, goal-oriented and persuasive communication skills, • Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths, • Naturally outgoing individual who thrives in human interaction, • Note: Work hours may vary based on business needs and market demand. While a standard schedule is provided, flexibility may be required. We take care of you (benefits/perks): • Base hourly rate is guaranteed for all hours worked and paid bi-weekly. Earned pay can now be accessed early!, • Uncapped commissions based on your sales performance paid bi-weekly, • Mileage reimbursement based on IRS guidelines paid weekly, • 35 dollar phone stipend paid monthly, • 3 weeks paid training where your success is our top priority Get to know us: Click to see our day in the life video. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined). Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer's needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values. Health and safety measures: At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work.

TARGET EARNINGS: $90,000 - $140,000 Remote Licensed P&C Insurance Agent (Base + Uncapped Commission) About Us At AutoComplete (https://www.autocomplete.io/about-us), we're hiring 10-20 licensed agents to join our fully remote sales team as we change the way car insurance is bought and sold. This opportunity is perfect for TOP PRODUCERS seeking stability and career growth as we 3x the team. Our Licensed Agents advise car buyers in the sale of all personal lines insurance products. An active P&C license is required. The ideal candidate has experience selling multi-carrier products in a technology-forward environment across phone and SMS. This position is work from home. We're seeking world-class sales agents and offering competitive compensation with on-target earnings of $90,000 - $140,000. We also offer best-in-class benefits including 100% covered health benefits, equipment stipend and more. Responsibilities • Handle a high volume of inbound calls and SMS with motivated real-time buyers, • Utilize a rating system, multiple carrier portals and a CRM to prepare personalized auto and home quotes with top 20 insurers including Progressive, Allstate, Travelers, SafeCo, etc., • Learn our proprietary systems quickly and give constant feedback to our internal product teams to make it the best in class., • Help improve internal processes to adapt to our seamless and digital consumer experience, • Provide your experienced advice and recommendations to customers Qualifications • An active P&C insurance license, • Multiple years of experience selling personal lines auto & home, • Multiple years of experience handling customer service calls or experience in a call center, • Excellent communication, organization and multi-tasking skills, • Experience selling a choice model with multiple carriers across states, • Experience in delivering client-focused solutions and in creating long-lasting relationships, • Technology-forward: tech company experience preferred, • Call center or remote experience a bonus, • Bonus: you are Bilingual and can communicate fluently with our Spanish-speaking customers Benefits • Competitive compensation: $80,000 - $120,000 with high base salary, • Remote role: 100% work from home, • Great benefits: 100% covered medical, dental & vision insurance, • Early role at a fast-growing company with significant traction

We’re hiring remote Client Services Specialists to work directly with prospective clients, understand their needs, explain available protection options, and provide professional support throughout the decision and application process. This position includes the sale of life insurance products and commission-based compensation. No previous insurance or sales experience is required. Training, licensing guidance, mentorship, and ongoing support are provided. What You’ll Do • Connect with prospective clients who have requested information, • Communicate with clients by phone or video, • Ask questions to understand individual needs and priorities, • Clearly explain available financial protection and coverage options, • Help clients evaluate options and move through the application process, • Maintain organized follow-up and ongoing client communication, • Build positive, professional client relationships Required Qualifications • Strong verbal and written communication skills, • Strong interpersonal and relationship-building skills, • Comfortable speaking with people by phone or video, • Professional, dependable, and client-focused, • Organized and able to manage follow-up, • Coachable and willing to learn, • Able to work independently in a remote environment Training & Support New team members receive structured training, product education, licensing guidance, mentorship, and continued development. Compensation This is a 1099 independent contractor position with commission-based, performance-driven compensation.

Customer Service Rep / Remote] - Anywhere in U.Competitive Hourly Pay with performance-based incentives / Medical-Dental-Vision / 401(k) plan / Generous PTO / Meaningful company mission - As a Customer Care Specialist at Koala Health, you will: Provide excellent customer service over the phone, emai

Call Center / Remote] - Anywhere in U.Competitive Hourly Pay + Bonus Eligibility / Health-Dental-Vision-Disability / 401k match / PTO / Paid training / Equipment provided - As a Customer Service Rep at Foundever, you will: Provide exceptional customer service to clients via phone, email, and chat s

Remote | Base Salary + Uncapped Commission | Equity Base: $55K–$60K OTE: $90K–$110K Our client is a growing market intelligence and data technology company serving the cannabis industry. Their platform helps cannabis brands, distributors, retailers, and multi-state operators better understand what is selling across the market, including product pricing, inventory, retail performance, competitive movement, and emerging opportunities. They are looking for a Sales Development Representative (SDR) to join their growing sales team and take ownership of the top of the sales funnel. This is an opportunity for someone who enjoys prospecting, building relationships, and finding creative ways to get the attention of busy decision-makers. You won't be starting from scratch. The team has an established outbound sales process, defined target segments, and proven messaging. At the same time, the company is actively testing and refining its approach as the cannabis market evolves, giving the SDR an opportunity to have a direct impact on how the sales team generates new business. What You'll Do • Identify and qualify new business opportunities across cannabis brands, distributors, retailers, and multi-state operators, • Build targeted prospect lists using market and industry data to identify companies with a strong potential fit, • Execute multi-channel outbound campaigns through email, phone, and LinkedIn, • Personalize outreach based on a prospect's business, market position, products, or growth opportunities, • Qualify prospects based on business needs, fit, timing, and potential opportunity, • Schedule qualified meetings and provide AEs with the context they need to have productive first conversations, • Maintain accurate activity, notes, stages, and next steps within HubSpot, • Track outreach performance and identify opportunities to improve response and conversion rates, • Test and refine messaging, sequences, and prospecting strategies based on performance, • Partner with Account Executives, Marketing, and Product teams to share market and prospect feedback How Success Will Be Measured • Qualified meetings booked and held against monthly targets, • Conversion of meetings into qualified opportunities, • Pipeline generated through outbound efforts, • Consistency and quality of prospecting activity, • Accurate and reliable CRM data What We're Looking For • Bachelor's degree required, • 1-3 years of experience in an SDR, BDR, or similar prospecting role within B2B SaaS, • Track record of meeting or exceeding sales development quotas, • Strong written communication skills and the ability to create compelling cold outreach, • Comfortable making outbound calls and persistent enough to stay productive when responses are limited, • Analytical mindset with the ability to identify who to target and why, • Self-directed and comfortable managing your own priorities in a remote environment, • Hands-on CRM experience, ideally with HubSpot Nice to Have • Experience in cannabis, CPG, retail, or another industry involving products, distribution, or retail sales, • Experience selling analytics, market intelligence, data, or technology products, • Familiarity with sales engagement platforms, prospecting tools, and list-building resources, • Existing knowledge of the cannabis industry and its legal markets What You'll Get • Competitive base salary + uncapped commission, • Meaningful equity opportunity, • Full benefits package, • Flexible time off, • Fully remote work environment, • Opportunity to work directly with experienced sales and company leadership, • The chance to help shape the sales process at a growing technology company serving the cannabis industry This is a great opportunity for an SDR who enjoys outbound prospecting, data-driven selling, and working in a fast-moving industry and wants the opportunity to have a meaningful impact on a growing sales organization.

WTP Media is looking for an experienced Social Media Manager to join our team in Grand Rapids. This is a client-facing position for someone with professional experience managing social media accounts, developing content strategies, writing engaging copy, and creating high-quality branded graphics. You’ll take ownership of organic social media for multiple WTP Media clients while communicating directly with clients, collaborating with our internal creative and video teams, and using AI-powered tools already integrated into our marketing workflows. Our video team will provide professionally produced video content, while you’ll be responsible for creating graphics and turning available client assets into compelling social media content. This is a full-time hybrid position. Candidates must live in or near Grand Rapids, Michigan. What You’ll Do Social Media Management • Develop and execute social media strategies for multiple WTP Media clients, • Create engaging posts, captions, campaigns, and content concepts, • Build and manage monthly client content calendars, • Schedule and publish content across Facebook, Instagram, and other relevant platforms, • Maintain each client’s individual brand, voice, and marketing objectives, • Identify trends and new content opportunities, • Monitor account performance and adjust strategies based on results, • Manage multiple client accounts, deadlines, approvals, and deliverables simultaneously, • Stay current with platform changes, trends, and social media best practices Content & Graphic Creation • Create professional, on-brand graphics for social media, • Turn client photos, videos, promotions, and other assets into engaging social content, • Collaborate with WTP Media’s video team to plan and utilize professionally produced video content, • Develop creative concepts that support each client’s marketing goals, • Repurpose existing content across multiple platforms and formats, • Maintain visual consistency across each client’s social media presence Client Communication & Strategy • Serve as the primary social media contact for assigned clients, • Participate in client meetings and strategy discussions, • Communicate confidently and professionally with business owners and marketing teams, • Translate client goals into actionable social media strategies, • Present content ideas, recommendations, results, and next steps, • Manage client feedback, approvals, and expectations, • Take ownership of client relationships and deliverables without requiring constant direction AI & Modern Marketing Tools AI is already integrated into how WTP Media operates. You don’t need to be an AI engineer, but you do need to be comfortable working in an AI-assisted marketing environment. You’ll use AI-supported workflows for: • Content ideation and research, • Copy and caption development, • Creative concepts and variations, • Audience and competitor research, • Content repurposing, • Reporting and analysis, • Improving workflow efficiency We want someone who views AI as a tool that makes a talented marketer better and more efficient—not as a substitute for marketing experience, creativity, or judgment. Minimum Qualifications — Please Read Before Applying These are minimum requirements for this position. Candidates who do not meet them should not apply. • 2+ years of direct, professional social media management experience, • Professional experience managing social media accounts for businesses, brands, or clients, • Experience managing multiple social media accounts or clients simultaneously, • Strong copywriting and content-development skills, • Hands-on experience creating professional social media graphics, • Strong understanding of organic social media strategy, • Experience developing and managing content calendars, • Experience analyzing social media performance and making strategic adjustments, • Experience communicating directly with clients or business owners, • Strong written and verbal communication skills, • Excellent organization and attention to detail, • Comfortable using AI tools as part of a professional marketing workflow, • Ability to work independently and take ownership of client accounts, • Must live in or near Grand Rapids, Michigan and be able to work in a hybrid environment Preferred, But Not Required • Hands-on experience with Meta Ads Manager, • Experience working in an agency environment, • Experience with Canva, Adobe Creative Suite, or similar design platforms, • Experience managing social media for healthcare or professional-service businesses, • Experience using social media scheduling and reporting platforms This Position Is Not a Fit If: • Your social media experience is primarily personal, hobby-based, or limited to managing your own accounts, • You have less than two years of professional social media experience, • You are not comfortable creating professional social media graphics, • You’re looking for an entry-level position where you’ll be trained on social media fundamentals, • You’re uncomfortable communicating directly with clients, • You need detailed instructions for every task rather than taking ownership of your accounts, • You’re looking for a fully remote position, • You don’t live within reasonable commuting distance of Grand Rapids, Michigan The Person We’re Looking For You understand social media beyond simply posting content. You know how strategy, branding, creative, messaging, consistency, and business objectives work together. You’re equally comfortable planning a month of content, writing engaging captions, creating branded graphics, reviewing performance, and joining a client call to present your recommendations. You stay current with changes in social media, content trends, and AI, and you actively look for ways to improve your work. Most importantly, you take ownership of your clients, your content, and your results. What’s In It for You? • Competitive salary based on experience, • Bonus opportunities, • Medical and dental insurance, • Simple IRA match, • Paid time off package, • Flexible/hybrid work schedule, • Casual dress code and a great team environment Location This is a full-time hybrid position based out of our Grand Rapids, Michigan office. Candidates must live in or near Grand Rapids and be able to work in a hybrid environment. Next Steps If you’re interested in joining our team and believe you’d be a great fit for this role, please complete the online application and include your current resume and contact information. No phone calls, please. About WTP Media WTP Media is a full-service digital marketing company based in Michigan since 2006. Our amazing team of talented individuals work with clients in Michigan and nationwide out of our corporate headquarters in Grand Rapids, MI. Our business philosophy remains simple: deliver unequaled results for our clients — supported by exceptional customer service. We are unique in the fact that we offer multiple services to local, regional and nationwide companies including; social media, video, web design & development, content & blogs, paid ad strategies, SEO, SEM and more to contractors, dentists, healthcare, professional services, manufacturing and more.

Remote, North America · Independent contractor · Start date: December 1, 2026 About A.M.A Selections A.M.A Selections is a curated luxury villa company. Since 2022, we have helped travelers and travel advisors book exceptional homes across Europe, the Caribbean, and North America, with our own technology and concierge team behind every stay. In early 2027, we are launching A.M.A Selections Pro, a new subbrand created for travel professionals. The platform brings together our collection of 3,000+ luxury homes, AI powered villa discovery, branded client proposals, booking management, and concierge support. The role You will lead the North American commercial launch of A.M.A Selections Pro, taking ownership of advisor acquisition, subscription sales, and helping new accounts reach their first villa booking. As our first dedicated salesperson in the region, you will help build the sales approach from the ground up. This is a hands on role for someone who can turn a launch plan into clear priorities, organize their own work, and deliver results independently. You will convert existing advisor relationships and inbound interest into paying accounts, while actively building your own pipeline through cold outreach, prospecting, and industry connections. You should be equally comfortable following up with an interested advisor and starting a conversation with someone who has never heard of us. You will work directly with our founders in France and our technology team in the UK, bringing advisor feedback into the platform’s development and helping shape how we grow. What you’ll do • Develop and execute the North American commercial launch plan with the founders, including prospecting, outreach, demos, follow up, and account activation., • Build and manage a pipeline combining existing advisor contacts, inbound leads, and targeted cold outreach., • Call, demo, and close travel advisors and agencies on paid subscriptions., • Run live product demos and lead recruitment and onboarding for our Founding Members program., • Onboard new accounts and support them through their first villa booking., • Build relationships with host agencies, consortia, and advisor networks., • Represent A.M.A Selections Pro at several travel industry conferences and trade shows each year, building relationships with advisors and generating new sales opportunities., • Take ownership of agreed targets for paid subscriptions, account activation, and first bookings., • Keep the CRM current and report on pipeline, results, and priorities each week., • Gather advisor feedback and collaborate with management and the technology team to improve the product, onboarding, and sales materials., • Document what works and build a repeatable sales process to support future hires, including our planned European sales expansion in 2027. What success looks like You will help establish A.M.A Selections Pro in the North American travel advisor market, build a consistent pipeline of qualified prospects, and convert those relationships into paying members. Success means more than signing accounts. It means helping members actively use the platform and make their first villa bookings, while developing a sales process we can build on as the business grows. What you bring • 3+ years of experience selling to travel advisors or agencies, such as business development for luxury hotels, villa companies, DMCs, tour operators, host agencies, consortia, or travel technology companies., • A record of independently generating leads and closing deals, with measurable results you can share., • Confidence with cold outreach, phone conversations, and live video demos., • Experience launching a product, opening a market, or building a sales pipeline with limited existing structure., • A clear way of explaining commissions and the business value of the platform to advisors., • Strong personal organization, sound judgment, and the ability to set priorities and follow through without close supervision., • Comfort working in an early stage company where the product and processes are still evolving., • A collaborative approach and the ability to turn customer feedback into useful recommendations. Nice to have • An existing network in luxury travel advisor communities., • Experience in luxury travel., • Experience selling software or subscriptions., • Knowledge of villa destinations in Europe and the Caribbean. Location and initial training This is a remote position based in the United States, preferably in the Eastern time zone. You will need regular availability during overlapping business hours with our management team in France and technology team in the UK. At the beginning of the engagement, ideally you will spend approximately two weeks working alongside our team at our office in Cannes, France. This will be an opportunity to get to know the business, learn the platform, and prepare for the launch together. A.M.A Selections will arrange and cover travel and accommodation for this initial visit. Compensation • Independent contractor engagement., • Fixed monthly fee: $4,580, approximately $55,000 annually., • Commission: 10% of the first year subscription contract value for every account you sign., • Expected total annual earnings at target: approximately $80,000 to $90,000, including the fixed fee and commission., • Uncapped commission. How to apply • Apply through LinkedIn only and attach your résumé with a few lines about your strongest sales results.