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Job Description Build your best future with the Easy Ice team- Cool Careers Start Here! We’re a growing company that provides an all-inclusive commercial ice machine subscription to business owners nationwide. We’ve been changing our industry for the better since we started in 2009, and we’re not slowing down anytime soon. As a member of our team, you’ll be helping restaurants, bars, hospitals, hotels, and other businesses get the ice they need without spending a fortune or stressing out. We’ll invest in your professional development and overall quality of life because we know employee satisfaction is key to our success. Easy Ice doesn’t just want to be the #1 commercial ice machine solution in America—we also want to be one of the best places to work. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Easy Ice team and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! What we offer • Competitive pay, • Company Vehicle & Cell Phone, • Excellent Medical/Dental/Vision/Group Life, • 401k Company Match, • PTO and Holiday Pay, • Fitness Membership Reimbursement, • Hands on experience that promotes a growth-oriented culture, • Personal growth opportunities which encourages employees to “think outside the box”, • Challenging and meaningful work that fosters learning and development, • Fun fast-paced company culture and work environment, • Collaborative team environment to support and mentor each other The Technician III is an exciting and dynamic position that will appeal to a creative, resourceful, high-energy, and organized person who thrives in service-oriented and customer-facing situations. The Technician III is a vital member of the Easy Ice service team, responsible for ensuring the optimal performance and reliability of ice machines through proficient cleaning, maintenance, troubleshooting, and installation. The ideal Technician III is results-oriented, driven by a passion for delivering exceptional customer service, and possesses a strong work ethic that inspires collaboration and excellence among colleagues. The Technician III will focus on maximizing equipment lifespan, minimizing service calls and emergency ice purchases, and ultimately enhancing customer satisfaction and loyalty. Key responsibilities include providing outstanding service and support during on-site visits, forging positive relationships with customers, managing installation and repair tasks, accurately diagnosing and resolving technical issues, training and support of less experienced technicians, and completing detailed service reports to improve future service quality. The Technician III will also maintain proper truck stock and supplies during field operations, maintain company vehicles in accordance with established policies, and uphold the Easy Ice brand image with professionalism and positive engagement. The successful candidate will embody a flexible, self-motivated approach to work, thrive in a fast-paced environment, and be dedicated to fostering a strong team dynamic while contributing to overall business growth and success. A successful Technician III will drive the following outcomes: • Deliver exceptional service that fosters positive relationships with customers, ensuring they are consistently satisfied with both the quality of service and the performance of their ice machines, • Perform thorough repair, maintenance, cleaning, and troubleshooting of ice machines to improve their performance and longevity, thereby reducing the frequency of service calls and emergency ice purchases, • Accurately diagnose and resolve technical issues on the first visit, minimizing downtime for customers and enhancing their overall experience, • Achieve or exceed performance metrics related to service response times, resolution rates, and customer feedback, demonstrating accountability and commitment to excellence, • Demonstrate flexibility in work schedules and adapt to changing operational demands while actively seeking opportunities for personal and professional growth within the fieldHow you will do it:, • The Technician III is a progression from Technician II. All levels of Technician - I, II, and III, are responsible for the cleaning and preventative maintenance of ice machine equipment as required, • Clean, maintain, troubleshoot and install Easy Ice equipment, with the goal to increase equipment life and reliability, reduce service calls, and reduce emergency ice purchases, • Diagnose machine performance problems or system errors down to the component, • Capable of replacing compressors, expansion valves, and any other refrigeration component, • Manage on-site, remote, and standard installation, repair, maintenance, and test tasks, • Train and mentor less senior technicians as required, • Provide service and customer support during field visits with a strong emphasis on building positive relationships with customers, • Manage on-site installation, repair, maintenance and test tasks, • Communicate effectively with coworkers and customers to ensure all work orders and assignments are completed on time and per Easy Ice standard operating procedures, • Accurately document all actions performed during service visits by taking required photos, completing forms, reports, logs, and maintaining clear records of maintenance activities, • Ensure proper truck stock at all times, avoiding unnecessary return trips and delays in customer service, • Manage the pickup and delivery of ice as needed for service calls, ensuring timely and efficient service for customers, • Facilitate the processing of accurate payments from customers and assist in the proper shutdown or removal of equipment when necessary, • Assist in maintaining a clean, organized, and safe work environment in the shop when applicable by adhering to all safety protocols and cleanliness standards Experience: • 5+ years experience in the diagnosis and repair of commercial equipment (prior experience with refrigeration, electrical, HVAC, ice machines, or related equipment), • EPA 2 Certification, • Ability to demonstrate and train hot work, • Ability to train torch solder management, safety standards, and procedures, • Ability to demonstrate and train refrigeration diagnostics, • Ability to demonstrate and train electrical diagnostics, • Ability to demonstrate, install, and train operations on all ice machine brands, • Adept and ability to train and mentor less experienced technicians, • Demonstrate a high level of customer service and de-escalation skills, • High level of ability to work and problem solve independently, • Working knowledge of mobile tools and applications, • Experience in and the ability to demonstrate volt meter operations, • Ability to work a full-time schedule which includes a rotating on-call schedule, • Strong communication skills to effectively interact with customers and team members, • Problem solving abilities and a proactive approach to addressing repair and maintenance issues, • Ability to manage time effectively and prioritize tasks to ensure service calls are completed in a timely manner, • Skills in maintaining organized records and documentation of service activities, • EPA 2 or Universal CertificationAdditional Required Attributes:, • High-energy individual with a positive attitude and strong commitment to customer satisfaction, • Willingness to learn and adapt to new technologies and service protocols in the field of ice machine repair and maintenance, • The employee is often required to stand; walk; sit; use ladders; use hands to manipulate, handle, or feel surfaces, parts and tools; reach with hands and arms and stoop, kneel, crouch, or crawl, • Occasionally lift and/or move up to 75 pounds, • Stands for extended periods of time (6+ hours per day), • While the noise level in the work environment is usually somewhat quiet, the worker may be subject to elevated noise levels, • Drive a vehicle for up to 60 percent of the hours worked, • Ability to work flexible shifts and adapt to changing work schedules The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified. Easy Ice is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.

Customer Service / Remote] - Anywhere in U.Flex Schedule 7a-11p EST / Medical-Dental-Vision-Life-AD&D / 401(k) +3% / Generous PTO + Parental Leave - As a FT - Call Center Representative - Work From Home at Lap Of Love, you will: Assist clients with their end-of-life care needs by answering phone cal

Customer Service / Remote] - Anywhere in U.Medical, dental & vision / 401k / PTO / Equipment provided - As a Call Center Associate at Vector Security, you will: Receive inbound communications from customers via multiple channels including phone, chat, email and text and provide positive customer exp

Customer Service / Fully Remote] - Anywhere in U.Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer ge

Customer Service / Remote] - Anywhere in U.Competitive Pay & Benefits / Flexible Schedule / Career Growth / Meaningful Impact - As a Call Center Representative (CSR) at Wellcove, you will: Provide excellent customer service via phone and email; Respond to customer inquiries and resolve issues in a t

Job DescriptionAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! About This Role: Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone! What you’ll do:Customer Service: • Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session., • Ensure customer's safety and comfort and smooth flow of customer care., • Provide confident, clear, and professional communication with clients throughout their entire piercing experience., • Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience., • Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being., • Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice., • Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards., • Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety., • Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. Studio Support:, • Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere., • Flexibility to fill shifts as needed., • May mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions., • Stay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.Inventory and Supplies:, • Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs., • Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.Studio Operations:, • Follow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.Sales:, • Ensure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales., • Educate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.Reporting and Communication:, • Quickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.What you bring to the table:, • Required Certifications: Active RN or LPN/LVN License., • Professional and engaging customer care approach., • Warm, friendly, team player with an entrepreneurial spirit., • Excited to create celebratory, memorable experiences for our customers., • Skilled in providing both technical and non-technical information to customers and community members., • Interest in working in a retail environment with sales goals., • Obsessive attention to detail., • Availability to work a flexible schedule, including during peak times such as holidays and weekends., • Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus., • Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.Nurse Benefits & Perks:, • Compensation: $28-53 per hour, consisting of $28 an hour base wage plus an estimated $25 per hour in tips once fully trained!, • While Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location., • Ongoing training and career pathways to grow your nursing career at Rowan., • Paid accrued Vacation and Sick Time for full-time employees., • Medical/Dental/Vision Health Plans for full time employees., • Employee Assistance Program (EAP) Resources., • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!

Remote Jobs are now available in your area. Great pay and flexible hours. Easy apply online. This position is a work from home position. You will not need to come into the office. No Experience Needed. Benefits: Health Insurance, 401K, Vacation& PTO. Apply now! Work from home roles are a critical part of our mission to deliver timely, accurate and professional customer service to all customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Employees communicate with customers primarily through phone and email and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Customer Service / Remote] - Anywhere in U.Up to $22 per hour + bonuses / Health, dental & vision / 401k / PTO - As a Customer Experience Associate at Bold, you will: Manage a high volume of customer inquiries through various channels such as phone, email, and chat.Monitor and respond to customer re

Customer Service / Remote] - Anywhere in U.CST): 6am-4:30pm or 11:30am to 10pm / Competitive Pay - As a Customer Support Specialist at Pellera, you will: Provide top-notch customer service to clients through various channels including phone, email, and chat; Resolve customer inquiries and issues in

Customer Service / Remote] - Anywhere in U.Up to $80K per year / Benefits - As a Customer Support Specialist at Runway, you will: Provide exceptional customer service through various communication channels such as phone, email, and live chat; Respond promptly and professionally to customer inquiries

Customer Service / Remote] - Anywhere in U.Generous Pay / Medical-Dental-Vision on day 1 / 401k match / PTO - As a Customer Experience Specialist, you will: provide exceptional customer service to clients via phone, email, and chat; handle inquiries and resolve issues in a timely and professional ma

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product

Customer Service / Remote] - Anywhere in U.Medical-Dental-Vision / Generous PTO - As a Customer Support Specialist, you will: Provide exceptional customer service and technical support to our clients through phone, email, and chat channels; Troubleshoot and resolve customer inquiries and issues prom

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from cu

Customer Service / Remote] - Anywhere in U.DOE / Comprehensive health & welless benefits / Generous PTO / Equity Eligibility - As a Customer Support Specialist, you will: Provide exceptional customer service by responding to inquiries and resolving issues through various channels such as phone, emai

Each lead that you add to your account will be assigned to a sales manager to call and follow up with the customers via phone calls. This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with customers and use the company's so

Each lead that you add to your account will be assigned to a sales manager to call and follow up with the customers via phone calls. This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with customers and use the company's so

Office Clerical / Remote] - Anywhere in U.Up to $24-hr - As an Administrative Data Entry Clerk, you will: Input and update customer information into the company database; Verify accuracy of all data entered; Sort, scan, and file documents; Respond to email and phone inquiries from clients; Complete

Invoice Processor / Remote] - Anywhere in U.Up to $65k-yr / Employer Paid Medical-Dental-Vision / Flexible PTO / Paid Cell Phone + Home Office Allowance - As a Accounts Payable Specialist (FT - Work From Home), you will: Process and review invoices for accuracy and completeness; Coordinate with vend

Customer Support / Remote] - Anywhere in U.Up to $21 per hour / Medical insurance / 401k / PTO - As a Customer Services Rep, you will: Address customer inquiries and concerns through various communication channels such as phone, email, and live chat; Maintain a high level of professionalism and empa

Looking for a flexible, remote side income that actually pays what you're worth? The Brian Mitchell Agency, part of Symmetry Financial Group, is hiring part-time sales reps who want to work from their phone or laptop, on their own timewith no cold calls, no pressure, and no ceiling on earnings. Work

As a Remote Customer Service Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Support Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Take the next step in your career as our new Amazon Customer Service Representative (Remote) to assist customers with orders, returns, and account issues via phone, chat, or email.

As a Remote Client Relations Coordinator, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Job DescriptionSalary: Customer Experience Project Coordinator Location: White Plains, NY (Hybrid office, remote, and field coordination) Department: Operations / Customer Experience Reports To: CEO Overview Precision Solar is seeking a Customer Experience Project Coordinator to support homeowners through the full solar journey from contract signing through post-installation support. Youll be the main point of contact for customers, keeping them informed, coordinating with installation partners and third-party vendors (roofing, tree work, etc.), and making sure every project feels smooth, professional, and white glove. Key Responsibilities Act as the primary point of contact for customers once a project is sold. Coordinate project updates between customers, installation partners, and internal teams. Schedule and track third-party work (tree removal, roof repairs, electricians, etc.) and ensure it aligns with the installation timeline. Provide proactive, white-glove communication: status updates, next steps, expectations, and issue follow-up. Guide customers through the solar journey: design approval, permits, installation, inspections, and system activation. Support post-installation needs, including basic troubleshooting and coordination of any warranty or service visits. Maintain accurate records in the CRM/project management system: milestones, documents, notes, and customer communications. Flag risks, delays, or issues to the Director of Operations and help drive resolutions. Suggest process improvements to enhance customer experience and reduce delays. Qualifications 24 years of experience in project coordination, customer service, or account support; experience in solar, construction, or home services is a plus. Strong organizational skills; comfortable managing multiple projects and deadlines. Excellent written and verbal communication; confident on phone, email, and text. Experience working with subcontractors or vendors is helpful (roofers, electricians, etc.). Comfortable using CRM and/or project management tools. Consistently professional, patient, and customer-focused. Performance Metrics On-time completion of key project milestones Customer satisfaction / NPS after installation Average project timeline (contract PTO) Number and speed of resolved issues / escalations Accuracy and completeness of project documentation Compensation (Coordinator Level) Salary: Base Salary: $65,000 Bonus: Up to ~510% based on customer satisfaction and project KPIs

Job Description The Accounts Payable Specialist position will work with employees across all areas of the organization, as well as communicate with external vendors, and have close interaction with the Director of AP & AR, working diligently to ensure all departmental needs are met. This role will primarily handle processing chargeback invoices payable to distributors and attending to AP inquiries and reconciliations. The AP Specialist must be a well-organized team player and ensure accuracy across all tasks. This position will have both a day-to-day and ongoing impact on financial transactions, working closely with our distributor partners and our Sales organization. This role will be responsible for the daily maintenance and end-to-end process flow of our Concur Invoice system for distributor invoicing, which primarily supports the Accounting & Finance team, as well as responding to distributor and vendor inquiries. RESPONSIBILITIES • Act as Concur Invoice Administrator ensuring invoices flow through the system properly and into SAP; determine & validate G/L expense coding, and generate reports for distributor invoices issued to the organization, • Manage the Finance email inbox by addressing and submitting all invoices that come in according to internal deadlines and filing the respective emails., • Responsible for the tracking of all Chargeback invoices, maintaining up-to-date commentary, and ensuring invoices get through the full approval process in a timely manner., • Adhere to month-end close and other internal deadlines., • Respond to distributor/vendor inquiries and reconcile aging statements; research and correct discrepancies by returning/acknowledging phone calls and e-mails promptly and providing responses and resolutions swiftly., • Maintain high level of communication with internal and external stakeholders, and build positive working relationships with distributor partners and vendors, • Manage multiple projects simultaneously and deliver timely results to a high standard., • Maintain files and documentation accurately, in accordance with company policy., • Provide support/assistance during internal and external audits., • Develop process efficiencies surrounding all AP functions, • Perform special tasks and projects as needed., • Generate reports for use by senior management, ensuring accuracy and timeliness, • Passionate, team player, eager to learn and grow, • Self-motivated, professional and organized, • Excellent interpersonal and oral/written communication skills, • Committed to continuous process improvement and open to change, • Results driven, strong initiative, maintains appropriate sense of urgency, • Attention to detail/constant desire for accuracy including multiple check points, • Organizational & time management skills; effective judgment in prioritizing and time allocation, • BA/BS degree preferred, with 3-5 years experience in Accounts Payable/Accounting, • Expertise in SAP (or equivalent ERP) is a plus, • Knowledge of Concur Invoice or similar electronic invoice management system is a plus

Job Description Business Development Representative DEPARTMENT: Field Sales REPORTS TO: Director of Business Development FLSA: Exempt (Salary + Bonus) Schedule: Monday-Friday, 8am-5pm (Remote with travel) Preferred Candidate Locations: New York City Metro Area Albany Metro Area Syracuse Metro Area Why You Should Join Us! • A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you need, • A 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goals, • Other fringe benefits including Birthday & Anniversary bonus, company-wide discounts, life insurance, Telemedicine access, short & long-term disability, and more!, • Positive work environments that offer work/life balance and professional growth, • Mission-driven work making a global impact with local roots, • The opportunity to have hands on work experience with industry leading, innovative technology Position Summary Smart Start is seeking a highly motivated, competitive, and relationship-driven Business Development Representative to expand market presence and develop strategic influencer partnerships within an assigned territory. This is a primarily field-based sales role focused on building strong, in-person relationships with key influencers, government officials, and referral sources who drive end users to utilize Smart Start alcohol monitoring and ignition interlock products. The ideal candidate thrives in face-to-face selling environments and is energized by developing new business through personal interaction and full territory ownership. Essential Duties and Responsibilities • Establish, develop, and maintain strong in-person relationships with current and prospective influencers within assigned territory, • Generate new sales through proactive outreach, structured territory planning, and relationship cultivation, • Expand product market share by identifying and developing new referral sources, • Evaluate influencer needs and build productive, long-term partnerships that drive consistent lead generation, • Provide technical expertise and consultative support to government officials and referral partners, • Educate partners on product functionality, reporting platforms, and compliance features, • Attend trade shows, industry conferences, and state-level meetings related to alcohol monitoring and ignition interlock programs, • Serve as a territory expert on state regulations, impaired driving laws, ignition interlock requirements, and alcohol monitoring standards, • Develop and execute competitive sales strategies tailored to local market dynamics, • Gather market intelligence to maintain Smart Start’s competitive advantage, • Maintain proficiency in Smart Start products, CRM systems, and monitoring platforms, • Strong relationship-building and in-person engagement skills, • Competitive drive with high levels of initiative and accountability, • Excellent verbal, written, and presentation communication skills, • Ability to deliver clear, confident, and effective sales presentations, • Business and territory management acumen, • Strong problem-solving and decision-making capabilities, • Proficiency in sales communication tools (email, text, phone, social media, CRM), • Strong organizational and time management skills, • Industry knowledge related to alcohol monitoring and ignition interlock programs Qualifications Required • Proven experience in sales or business development, • Ability to work independently in a field-based environment, • Strong interpersonal and relationship-building skills, • Ability to demonstrate and utilize breath alcohol testing devices on a continual basis, • Experience in impaired driving, ignition interlock, or alcohol monitoring programs, • Field-Based Role: Approximately 80% of time spent in the field developing and managing influencer relationships, • Above-average computer proficiency, • Experience with Microsoft Office Suite, • CRM and proprietary software system experience Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers to handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. #LI-Remote

Job DescriptionAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! The Associate Buyer is detail-oriented and responsible for managing assortment and selection recommendations for jewelry and ear piercing products. This role reports directly to the CSCO and requires a strong understanding of consumer preferences, and quality materials, metals and gemstones in the jewelry space. The ideal candidate will play a key role in supporting the curating of a compelling product assortment that aligns with our brand identity and incorporates a deep understanding of our customer—not just market trends, but the specific styles and preferences of those we serve through our piercing services. By leveraging direct customer interaction and store team insights, this individual will make informed, customer-first buying decisions that reflect customer demand and enhance the post-piercing experience.Strategic Buying & Merchandising • Execute the approved seasonal buying strategies that align with company revenue goals and fashion trends partnering with vendors to produce the best products at targeted company costs, • Analyze and report sales data, competitive market trends, and customer insights to guide product decisions and potential style pricing strategies that align with company margin and sales targets, • Validate piercing ramp style compliance by reviewing studio ramp photos with each new roll out, • Monitor inventory levels and coordinate restocks, seasonal updates, and new product launches., • Inform studio operations, marketing and creative teams about delivery timing for both new deliveries and key replenishment, keeping the teams updated to any changes to assortment strategy or deliveries on a weekly basis, • Analyze ramp selling thru DOMO reporting and report out on performance monthly, • Analyze customer buying behavior and sales trends leveraging DOMO reporting to help inform product selection and purchasing strategy, • Plan and execute customer feedback sessions / with appropriate customers for new products - report on these efforts to help inform best options in order to hit sell through targets and improve jewelry percentage to topline, • Build and maintain strong relationships with jewelry vendors and piercing suppliers, and negotiate costing and delivery timing, • Work with closely with vendors on translating inspiration decks into assortments either thru vendor line sheets or thru development and approval of CAD’s, • Track and maintain spending within sample budget, • Maintain accurate tracking of all product samples, ensuring timely check-in and that the sample closet remains organized, well-maintained, and easily accessible at all times., • Support the sourcing for new vendors to cast a wider net on suppliers, • Gain a deep understanding of our customer—not just general trends, but the specific styles and preferences of those we serve—by working directly in our studios, hosting customer focus groups, and analyzing insights from our marketing CRM data.Trend & Market Research, • Stay at the forefront of jewelry and ear piercing trends, scouting emerging designers, and monitoring competitor assortments online and in stores., • Provide insights and recommendations to inform future collections and exclusives., • Stay ahead of jewelry and piercing trends by researching fashion forecasts, visiting Rowan studios monthly to elicit customer feedback on assortment and opportunities, competitive shopping once a quarter to ensure Rowan continues to take market share., • Work closely with marketing and visual merchandising teams to support product campaigns and in-store/online displays. Driving the product used in marketing campaigns., • Ensure all piercing jewelry meets safety, material, and regulatory standards (e.g., hypoallergenic metals, ASTM, or FDA compliance)., • Track KPIs such as sell-through rate, margin, and stock turnover to drive performance and make data-informed decisions., • Prepare buying reports and presentations for internal stakeholders., • Prepare PK knowledge decks and videos for Studios teams for each new collection launch, • Prepare executive presentations and decks for the CEO and other leadership team members on product strategies inclusive of but not limited to classification,age demographics, metal types and vendor roadmapWhat You Offer:, • Bachelor’s degree in Fashion Merchandising, Business, or a related field., • 2+ years of experience in retail buying, ideally in fashion accessories, jewelry, or piercing-related products., • Strong knowledge of jewelry materials (e.g., gold, titanium, stainless steel) and piercing industry standards., • Strong negotiation and vendor management skills., • Highly organized with strong analytical and Excel skills., • Passion for fashion trends and jewelry design., • Strong organizational and multitasking abilities., • Knowledge of health and safety regulations, particularly related to piercing, is a plus., • Excellent verbal and written communication skills., • Proficient working in Google Suite (Calendar, Gmail, Sheets, and Documents)., • Analytical skills, including basic retail math,calculating margin, inventory on-hand, tracking sales., • Experience working with global jewelry suppliers or independent designers., • Knowledge of ethical sourcing practices and sustainable materials., • Familiarity with POS and inventory management systems (e.g., Shopify, NetSuite,Domo).Full-Time Benefit + Perks:, • Medical/Dental/Vision Health Plans, • Long-term Disability, • Life Insurance, • 401k and Roth IRA Plans, • Paid Parental Leave, • Open PTO policy

Job DescriptionSenior Electrical Engineer - Critical Facilities - White Plains, NY (hybrid /remote) Our client is a Leading Engineering Design and Commissioning Company that has a national footprint. They specialize in MEP critical facilities and provide design, commissioning, consulting and management expertise. They have a mindset to provide reliability, energy efficiency, sustainable design and LEED expertise when providing these consulting services for Enterprise, Colocation and Hyperscale Companies. This career-growth minded opportunity offers exciting projects with leading-edge technology and innovation as well as competitive salaries and benefits. This challenging and unique role will involve acting as a senior electrical engineer, designing critical power systems for new data centers and expansions to existing data centers. The ideal candidate will have past experience designing electrical systems specifically for large data centers. They will have experience and in-depth knowledge of Electrical Power Systems / Power Distribution System design and installation. Previous experience with electrical equipment design to include Generators, UPS systems, PDUs and electrical switchgear is a must. They will be proficient using AutoCAD MEP and Revit MEP to develop electrical construction models and documents. You will help lead the design and effectively work with / communicate with all the trades and stakeholders involved in the project. Responsibilities: • Manage projects, create designs and plans, provided and gather specifications, and execute assignments in a multidisciplinary electrical engineering design role for all sizes of data center facility design projects- enterprise data centers, Colocation Providers and for Hyperscale Companies., • Create Conceptual Designs gathered from meetings with the client for Field Engineer focus, • Work with Management to respond to RFPs; Review shop drawings and submittals; Review and respond to RFIs, • Establish project objectives, policies, procedures and performance standards within boundaries of company policies Put these in clear concise work statement for the field, • Represent the company in project meetings as needed, • Collaborate with all design staff and oversee full cycle electrical design activities, • Interact closely with the Project Management Team to produce construction documents, develop and edit project specifications and lead the construction administration process, • Execute and lead design teams and design projects of complex scope, • Perform intermediate to advanced electrical design tasks including development of electrical distribution systems and topologies, infrastructure and equipment layouts and selection / sizing of equipment, • Utilize AutoCAD and Revit software to prepare drawings, • Review and / or prepare book or sheet specifications for electrical systems, • Develop and / or review sequences of operations, • Assist in proposal development including project scope, schedule and budget, • Effective management of project design team including resource forecasting and coordination, • Identify potential project scope changes and aid in development of strategies to minimize impact and control deviations from estimated costs and project deadlines, • Support contact for design clients and builds effective, long-term client relationships, • May direct / coordinate interns / other engineering and technical staff, • Survey existing building conditions / Conduct Field Observations and prepares technical reports of findings and commissioning support, • Collect data and other information for construction documents, • Prepare project design and construction documents, • Review and complete punch lists and project closeout documents, • Prepare project progress reports for internal and external stakeholders, • 8-15 years experience, • Experience working for MEP firms, an A/E firm, • Bachelor's Degree in Electrical Engineering or similar engineering degree, • Licensed PE / EIT a Plus, • Experience with the design process of building systems for data center and mission critical projects, • Knowledge of electrical systems found in buildings including single/three phase power distribution, lighting and lighting controls, grounding and life safety systems, • Knowledge of codes and specifications for the design of electrical systems including National Electric Code, Life Safety and Energy Conservation Codes, • Technical / design software including short circuit coordination and arc flash studies, equipment sizing, underground feeder calculations and lighting calculations, • Previous experience using: Revit MEP projects, AutoCAD MEP, BIM a plus, • Experience working on data center /data center / mission critical projects, • Extensive Experience with Electrical Power Systems and Equipment - UPS / Uninterruptible Power Supply, Generators, Batteries, switchgear , Power Distribution Units, Backup Power , Electrical Power, Power Systems , Medium Voltage , High Voltage , etc., • Experience working on complex data center/mission critical facilities design projects a must, • Exceptional organizational skills for file management, • Skilled with various electrical topologies and distribution systems, • Skilled in performing code analysis including selection of equipment, wiring, etc. to meet code requirements, • Ability to successfully work independently, • Self Starter, self motivated, and should prioritize well, • Effective Communicator – emails, phone and face to face, • Complete assignments accurately and with attention to detail, • Analyze and prepare documents, reports and correspondence, • Communicate effectively directly with clients and at times serve as primary point of client contact, • Ability to work under pressure and meet close deadlines, • Ability to effectively plan and delegate the work of others, • Organizational skills, with the ability to manage multiple tasks simultaneously After applying, if you have further questions, you may call 973-895-5200 and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!! Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan EOE/AA Employer M/F/D/V Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate

Job Description As an Outside Sales Rep you will be responsible for increasing sales and building relationships with customers in order to grow the footprint of the business and increase sales month over month. This includes generating business from prospective customers, making cold calls, sourcing customers through jobsite visits throughout the tri-state area (NY, NJ and CT), and servicing business for existing customers in concert with the Inside Sales Rep. This is a full-time, salaried position with uncapped commission and ongoing bonuses. The starting salary range for this position is $45,000 - $65,000 per year. Core Responsibilities: 85%-90% of the time will be focusing on generating business from prospective customers 10%-15% of the time will focus on servicing existing customers in concert with the Inside Sales Rep (ISR) Network and develop relationships with developers, project managers, purchasers, and industry decision makers Actively participate in meetings, trade shows, and other industry events as needed Obtain continuous product knowledge Achieve all sales goals and metrics Required Skills and Competencies: Exceptional customer service is a must! 3-5 years of aggressive inside or outside sales experience 1-3 years of Building Materials/ Building Supply or relevant experience preferred Knowledge of contractors, vendors, and competitors in the tristate area Handle high volume phone and email communication Basic knowledge of CRM software or previous experience with, and the use of organizational tools to manage book of business High-level technical skills: Microsoft Outlook, Mail, Calendar, Word and Excel Strong problem-solving skills Organized with an extraordinary attention to detail Dependable, reliable, and trustworthy Energetic, outgoing, and patient Ability to work both independently and in a team environment Ability to prioritize tasks, recognize the high sense of urgency, and to meet all deadlines Ability to professionally communicate, in English, across various departments with all levels of employees both verbally and in writing Ability to act independently and make decisions autonomously in accordance with Company Policy and Procedure Reports To: Outside & Inside Sales Supervisor Job Type: Full-time Pay: $45,000.00 - $65,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Mileage reimbursement Paid time off Paid training Referral program Vision insurance Compensation package: Bonus opportunities Commission pay Schedule: 8 hour shift Monday to Friday Travel requirement: Up to 75% travel Experience: Inside or Outside Sales: 3 years (Required) Cold Calling: 3 years (Required) Work Location: Hybrid remote in Yonkers, NY 10703

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease by translating scientific research into high-quality, medically tailored food solutions. Our evidence-based approach brings together clinical nutrition and culinary innovation to improve access, reduce health disparities, and support patients managing chronic conditions. By joining our team, you will play a critical role in advancing Food as Medicine initiatives under New York’s Section 1115 Medicaid Waiver program—supporting members with unmet nutrition and social care needs. Role Overview Epicured is seeking a Social Care Coordinator (Remote) to support Medicaid members through referral coordination, screening, and care navigation services within the Social Care Network (SCN). Reporting to the SVP of Customer Service, this role is responsible for managing high-volume inbound and outbound call center activity, coordinating referrals, supporting member assessments, and ensuring seamless engagement in Epicured’s nutrition services. This position is ideal for someone who thrives in a fast-paced environment, enjoys helping people navigate healthcare services, and is detail-oriented with strong communication skills. Key Responsibilities * Manage inbound and outbound member communications within a virtual Five9 contact center environment (phone and email) in accordance with established service levels and quality standards * Conduct referral intake and eligibility screening aligned with NYS 1115 Waiver and DOH guidelines * Schedule and support completion of non-clinical assessments and ensure timely follow-up * Provide navigation to medically tailored nutrition services and other HRSN supports * Coordinate referrals across internal teams and external community-based organizations (CBOs) and Social Care Network (SCN) partners * Maintain accurate, timely, and compliant documentation within the SCN platform and internal systems * Support closed-loop referral processes, including tracking, follow-up, and confirmation of service delivery * Respond to member inquiries related to services, participation, and billing coordination * Adhere to all applicable Medicaid, HIPAA, and NYS DOH privacy, compliance, and documentation standards Qualifications * High school diploma or GED equivalent required; associate’s or bachelor’s degree preferred. * Experience working in a virtual contact center environment (Five9 preferred) * Familiarity with NYS Medicaid, Social Care Networks (SCNs), and HRSN frameworks preferred * Strong communication, documentation, and organizational skills * Ability to manage high-volume interactions in a compliance-driven environment * Bilingual (English/Spanish) preferred Preferred Qualifications * Experience in healthcare, care coordination, or patient navigation. * Language skills preferred (Spanish, French, Hindi, Georgian, Cantonese, or Mandarin Chinese). * Familiarity with Medicaid programs, social determinants of health (SDOH), or Section 1115 Waiver initiatives. * Priority will be given to applicants with a Community Health Worker or Licensed Clinical Social Worker qualification. Compensation & Benefits * Hourly Rate: $20.00–$22.00/hour (based on experience) * Benefits include: * Health, Dental, and Vision Insurance * 401(k) * Paid Time Off (PTO) * Employee meal discounts * Professional growth opportunities within Epicured’s expanding healthcare engagement team Equal Employment Opportunity Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law. How to Apply Apply via job board, should you have any questions please feel free to email .

Job Description Edu Tek, a well-established IT Services and Software Development firm, is seeking a dynamic and driven Marketing professional to join our team. This role will play a key part in supporting and empowering our Sales team through strategic marketing initiatives, lead generation, and brand growth efforts. If you are energetic, motivated, and passionate about creating impact through marketing, we’d love to hear from you. Role: Marketing Director Location: White Plains, NY - Hybrid/Office Based Company: Edu Tek Ltd – Mid-Sized IT Managed Services Provider (MSP) Compensation: $90,000 - $115,000 base + performance bonus benefits, and hybrid flexibility in White Plains, NY. About the Role Edu Tek is looking for a strategic, hands-on Marketing Director to own and scale our marketing function. This role sits at the intersection of brand, awareness, and revenue generation, with clear accountability for pipeline contribution, marketing performance, and go-to-market execution. You’ll be responsible for shaping our brand in a competitive MSP landscape, building predictable demand programs, and delivering clear reporting that connects marketing activity to business outcomes. This is a senior role with real influence—ideal for someone who enjoys both strategy and execution in a growth-focused B2B/technology environment. Strategy & Leadership • Own the overall marketing strategy aligned to company growth goals and sales targets, • Act as a senior partner to Sales and Leadership, translating business objectives into measurable marketing initiatives, • Define ICPs, buyer personas, positioning, and messaging for core MSP services and solutions, • Lead brand strategy, messaging, and visual identity to ensure consistency across all channels, • Drive awareness programs including content marketing, PR, thought leadership, events, and partnerships, • Oversee website strategy, SEO, and digital presence to support credibility and conversion, • Design, execute, and optimize multi-channel demand generation programs (digital, email, paid media, events, webinars, ABM, etc.), • Own campaign planning from concept through execution and optimization, • Work closely with Sales to ensure lead quality, lifecycle alignment, and effective handoff processes, • Define and track marketing KPIs including MQLs, pipeline contribution, CAC, ROI, and conversion rates, • Deliver clear, actionable reporting to leadership that ties marketing performance to revenue outcomes, • Continuously test, learn, and optimize campaigns based on data and insights, • Manage the marketing budget and allocate spend based on performance and priorities, • Oversee vendor relationships, tools, and platforms, • 7 – 10+ years of B2B marketing experience, ideally within an MSP, IT Services, SaaS, or technology-driven environment, • Proven experience owning demand generation and pipeline outcomes, • Strong understanding of mid-market B2B buying cycles and sales alignment, • Hands-on experience with CRM and marketing automation platforms (e.g., HubSpot, Salesforce, etc.), • Data-driven mindset with the ability to turn insights into action, • Strategic thinker who’s equally comfortable rolling up their sleeves, • Senior-level role with real ownership and visibility, • Opportunity to shape and scale the marketing function, • Collaborative leadership team focused on growth, • Competitive compensation package including base salary, bonus, and benefits, • Health, Dental & Vision Insurance (company-subsidized), • 401(k) with company match, • Company sponsored Life Insurance, STD & LTD Benefits, • Generous PTO days plus holidays, • Hybrid work model (White Plains office + remote flexibility), • Professional development budget (conferences, certifications, training), • Mileage & cell phone Reimbursement

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB We are looking for a Senior Site Reliability Engineer who understands that at VEG, "reliability" is a medical necessity – if our proprietary platform, DogByte, goes down, a pet's life could be at risk. You will be the primary lead for our platform's resilience, transforming our infrastructure into a self-healing system that empowers our medical teams to provide 24/7/365 life-saving care. You will spend your time bridging the gap between high-level architectural strategy and hands-on technical "surgery," ensuring our engineering teams can build at pace while the foundation remains rock-solid. You will evolve and strengthen an existing system that must meet the demands of VEG's hospital expansion – ensuring our infrastructure never limits our ability to open new hospitals or provide medical care. You will own the ongoing stability of DogByte, scaling it from its current state into a robust enterprise platform where one hospital's traffic is isolated and does not impact another's experience. This job has an opportunity to work at our VQ in White Plains or could be open to remote work. WHAT YOU'LL DO • Formulate short- and long-term strategies to ensure DogByte withstands year-over-year volume increases, specifically solving for hospital-to-hospital traffic isolation, • Work with engineers to ensure data flows -- from client to API to database -- are configured for high-concurrency and maximum reliability, • Build automated processes to handle high-traffic spikes and automatically remediate common system errors, • Set up monitoring and alerting to identify latency throughout the stack and resolve issues before they impact hospital operations, • Establish and meet SLOs for high availability, ensuring our engineers can build products without worrying if the system can support them WHAT YOU NEED • Bachelor's Degree preferred or equivalent experience, • 5+ years in SRE/DevOps roles, expertly handling high-concurrency environments, • Deep understanding of the AWS ecosystem managed entirely through Infrastructure as Code, • Expertise in traffic management, including load balancing techniques, Nginx configuration, and autoscaling to handle volatile patterns, • Technical leadership in observability, establishing the tracing frameworks and monitoring required to diagnose latency issues and ensure high availability across the entire request lifecycle, • You have direct experience with technologies relevant to our technical stack, which currently includes: AWS ECS, Terraform, Nginx, PostgreSQL (RDS), Python WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive Compensation Including ($170,000 - $200,000) + bonus + benefits., • Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling, • Paid parental leave, up to 10 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families, • Unlimited PTO to use for vacation or sick days—however you need it!, • Generous employee referral program, so our awesome people can bring in more awesome people., • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!! At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description The Accounts Payable Specialist position will work with employees across all areas of the organization, as well as communicate with external vendors, and have close interaction with the Director of AP & AR, working diligently to ensure all departmental needs are met. This role will primarily handle processing chargeback invoices payable to distributors and attending to AP inquiries and reconciliations. The AP Specialist must be a well-organized team player and ensure accuracy across all tasks. This position will have both a day-to-day and ongoing impact on financial transactions, working closely with our distributor partners and our Sales organization. This role will be responsible for the daily maintenance and end-to-end process flow of our Concur Invoice system for distributor invoicing, which primarily supports the Accounting & Finance team, as well as responding to distributor and vendor inquiries. RESPONSIBILITIES • Act as Concur Invoice Administrator ensuring invoices flow through the system properly and into SAP; determine & validate G/L expense coding, and generate reports for distributor invoices issued to the organization, • Manage the Finance email inbox by addressing and submitting all invoices that come in according to internal deadlines and filing the respective emails., • Responsible for the tracking of all Chargeback invoices, maintaining up-to-date commentary, and ensuring invoices get through the full approval process in a timely manner., • Adhere to month-end close and other internal deadlines., • Respond to distributor/vendor inquiries and reconcile aging statements; research and correct discrepancies by returning/acknowledging phone calls and e-mails promptly and providing responses and resolutions swiftly., • Maintain high level of communication with internal and external stakeholders, and build positive working relationships with distributor partners and vendors, • Manage multiple projects simultaneously and deliver timely results to a high standard., • Maintain files and documentation accurately, in accordance with company policy., • Provide support/assistance during internal and external audits., • Develop process efficiencies surrounding all AP functions, • Perform special tasks and projects as needed., • Generate reports for use by senior management, ensuring accuracy and timeliness, • Passionate, team player, eager to learn and grow, • Self-motivated, professional and organized, • Excellent interpersonal and oral/written communication skills, • Committed to continuous process improvement and open to change, • Results driven, strong initiative, maintains appropriate sense of urgency, • Attention to detail/constant desire for accuracy including multiple check points, • Organizational & time management skills; effective judgment in prioritizing and time allocation, • BA/BS degree preferred, with 3-5 years experience in Accounts Payable/Accounting, • Expertise in SAP (or equivalent ERP) is a plus, • Knowledge of Concur Invoice or similar electronic invoice management system is a plus

Job DescriptionAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! Rowan’s Demand Planner, reporting directly to the Director of Inventory Management, will be data and process driven and be expected to drive sales growth and profitability using analytics, historical trends, and industry knowledge to help develop item, category, assortment and brand level merchandise sales and buy plans. This role requires the ability to influence both peers and managers at all levels of the business. Accountability for analysis of the business and the development of future strategies that support financial targets is a key component of this role. A successful candidate enjoys working with a team in a fast-paced environment and is passionate about retail. What you'll do: • Develop and maintain strong relationships with inventory and buying departments to deeply understand business performance at the item level., • Collaborate with relevant teams to develop item, category-level and subcategory strategies, enhancing overall business effectiveness., • Develop and maintain accurate demand forecasts by analyzing sales trends, seasonality, promotions, and market intelligence., • Monitor forecast accuracy and identify root causes of forecast errors; implement continuous improvements., • Maintain SKU-level forecast data and support new product introductions and phase-outs., • Prepare and present reports and dashboards on forecast performance, inventory metrics, and demand trends., • Lead Open to Buy (OTB) discussions, identifying and focusing on business drivers, opportunities, and strategic initiatives., • Oversee markdown management and inventory health, including pre-season buying budgets, in-season replenishment, pricing strategies, and procurement forecasts., • Conduct comprehensive financial forecasting, including item-level planning, annual operating plans, and regular forecasts of sales, receipts, gross margin, and inventory positions across various timeframes and categories., • Conduct detailed analyses to support strategic initiatives and regularly review business performance, providing actionable insights and recommendations for improvement., • Understand and anticipate customer behavior and market trends to influence demand and adjust category vision and strategies accordingly., • Perform detailed vendor analysis to support and inform negotiations., • Communicate effectively to align and influence cross-functional stakeholders, ensuring collaboration with Allocation, Finance, Marketing, and Operations teams to meet collective goals., • Drive initiatives aimed at maximizing sales potential and continuously seek opportunities to improve overall business performance., • Run financial modeling to support informed buying decisions, incorporating assumptions, expectations, and known risks., • Ensure structured reporting deliverables are met, evaluating reports for accuracy, performance efficiency, and adherence to best practices., • Provide timely and accurate re-projections based on current trends to effectively manage inventory and drive margin., • Interface with key departments to ensure cross-functional goals are met., • Exhibit initiative to look beyond the everyday business to identify opportunities to maximize sales potential., • Perform all other duties as assigned, demonstrating flexibility and adaptability to changing business needs and expectations.What you bring to the table:, • Bachelor’s degree in Merchandising, Finance, Business, Accounting or similar field or equivalent experience., • 3-5 years’ experience in merchandise planning, inventory management, analytics, planning, business management, omni-channel merchandising, or related area., • Very strong analytically with strong communications and presentation skills; ability to present complex information to various audiences., • Excellent attention to detail, organizational skills, time management, and influencing cross functionally., • Strong executive presence with the ability to partner and challenge simultaneously., • Proficient in Microsoft Applications (i.e., Excel, PowerPoint, Word)., • Entrepreneurial spirit - excited by the challenges that come along with building brands. Full-Time Benefit + Perks:, • Medical/Dental/Vision Health Plans, • Long-term Disability, • Life Insurance, • 401k and Roth IRA Plans, • Paid Parental Leave, • Open PTO policy

Job Description About the job For 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners' loyalty programs. Our Culture At Rewards Network, you'll be part of a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of both personal growth and the company's success. We take pride in partnering with the world's most powerful loyalty programs to drive full-price paying customers to local restaurants through marketing services and flexible funding options. Our engaging and rewarding environment is designed to help you gain your full potential. This is a 100% remote field sales opportunity in the territory. Candidates MUST live LOCAL to territory of Westchester County, NY. Job Overview As an outside Account Executive at Rewards Network, you will drive the growth of the company while building your own career with a lifetime of rewards. Are you interested in being part of a 40-year-old company with a great culture? We need your passion and sales expertise to help us build the Rewards Network brand in your geographic territory. Join Our Team. What you'll bring to the table: (Responsibilities) • Source new clients through cold calling (door knocks) as well as social media prospecting to meet & exceed sales quotas., • Develop and manage a pipeline of prospects throughout assigned geography, set up in-person meetings with decision makers to discuss products/services, and move the sales process forward., • A positive attitude that will generate great first impressions and maintain active engagement with new and existing leads; innate ability to build relationships by interacting with prospective clients., • Meet weekly and monthly sales objectives (cold calls, appointments, presentations & closed deals)., • Collaborate with account managers and internal revenue operations to ensure individual and company goals are met., • 25-30 door pulls (daily) and has a structured methodology for acquiring new business, territory planning and pipeline management., • 4+ years of proven success in outside sales; experience cold-calling businesses that have a need for financial and marketing services products preferred., • Ability to work in a fast-paced, entrepreneurial and team environment., • Proven experience in growing new business with a hunter mentality; persistent and self-motivated to drive business in a remote outside sales environment., • Strong financial acumen and ability to have a confident discussion related to fees, acceptance, and finances., • Excellent verbal, active listening, and written communication skills, including the confidence to interact and lead presentations with prospective clients in a way that projects Rewards Network's differentiation in the marketplace., • High school diploma or equivalent and 3-5 years of related experience., • Proficiency in MS Office/Outlook and Salesforce or other CRM system., • Base salary of $75,000-$90,000 based on experience, • Uncapped monthly commission with a strong earning trajectory- most of our team meets or exceeds target, with top performers earning $80K and up annualized, • Accelerated earnings for the first 12 months, • Auto allowance and eligibility for additional prizes, including our annual President's Club trip, • Career paths in both Sales and Management and promotion opportunities based on defined metrics, • Sales Academy – We provide in-depth training for our new hires to learn as a group. Real life lessons and a thorough understanding of our products and solutions give you vast confidence as you interact with clients. After all, your success is our success. Virtual work environment including all necessary technology (cell phone & laptop) to excel in a remote capacity., • Competitive Paid Time Off and company holidays, • Generous dining reimbursement when you dine with our restaurant clients, • 401(k) plan with a company match, • Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants), • Partnership with Rx n Go, offering certain prescriptions for free., • Two dental plan options and a vision plan, • Flexible Spending Accounts and a pre-tax commuter benefit program, • Accident, Critical Illness, and Hospital Indemnity Insurance Plans, • Short Term and Long-Term disability, • Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance

Job DescriptionAbout This Role: We are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in The Westchester studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager. Ideal Availability: We are seeking candidates with availability on weekends and evenings, with an expected commitment of approximately 20–29 hours per week.What you'll be doing as a Retail Store Associate: * Customer Service: • Warmly greet, and welcome, customers helping create a celebratory environment., • Check customers in or help them book an appointment leveraging POS, technology and software systems., • Help customers choose and style their piercing and hypoallergenic non-piercing jewelry., • Professionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries.Sales & Product Knowledge:, • Promote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other related items., • Maintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care instructions., • Meet or exceed individual sales targets and performance metrics, by effectively communicating the value of Rowan’s services and products to customers and converting piercing customers into non-piercing jewelry customers.Studio Maintenance + Operations:, • Help keep the studio clean, organized, and stocked with all necessary supplies, including jewelry, piercing and cleaning products., • Follow all health and safety regulations, particularly in areas related to piercing procedures and hygiene., • Assist managers to receive, restock, price, display, clean, and maintain inventory through day-to-day upkeep of visual displays.Team Collaboration:, • Work closely with Studio Managers and Studio Nurse Piercers to provide seamless service to customers., • Participate in team meetings and training sessions to continuously improve skills and product knowledge., • Support the team in achieving studio-wide goals and maintaining a positive work environment.Administrative Duties:, • Process transactions accurately, including sales, returns, and exchanges., • Assist with inventory management by conducting regular stock checks and replenishing displays as needed., • Maintain accurate customer records, including consent and waiver forms and aftercare instructions.Experience we're looking for:, • Retail or service industry experience is a plus., • You must be able to work weekends, nights and holidays., • An independent thinker with a can do attitude., • You love jewelry and helping customers choose their earrings!, • You pride yourself on delivering exceptional customer service., • You thrive in a busy environment and know how to keep busy when it’s quieter., • You enjoy spending time with people., • You are nice, friendly, outgoing, and easy to get along with., • You like being part of a team., • You are flexible and willing to lend a helping hand., • Strong communication skills., • Strong basic math skills., • The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required., • Standing for a full 8-hour shift is a regular part of this role., • We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns., • You make a commitment and stick to it! Benefits & Perks, • Compensation: $15-19 per hour + commission!, • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!, • Employee Assistance Program (EAP) Resources. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Administrative Assistant - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Administrative Assistant experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Job Description Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity. Summary of Responsibility: A Field Service Technician is a key member of the Customer Support Department and is primarily responsible for the installation, preventive maintenance, solving and repair of Computer Numerically Controlled (CNC) Lathe, Milling and Multi-Functional Machining Centers. We are seeking customer focused professionals who have a positive attitude, a high interest in learning and great Customer service skills. This opportunity is an above average platform for technical advancement and compensation growth. What You Will Contribute: The CNC Field Service Technician must have or be willing to learn through training on the job and classroom an understanding of mechanical drawings, electrical/pneumatic/hydraulic schematics, PLC ladder diagrams and testing equipment required to effectively diagnose and resolve issues with electrical/mechanical components, as well as electro-mechanical and machine control systems. * Daily travel from home to Customer facilities with occasional overnight hotel stays required when servicing remote Customer locations within the designated coverage territory or when participating in remote training programs. * Demonstrating a willingness to help others and be a team member * Install, commission, calibrate, maintain, tackle, diagnose, and repair CNC equipment and accessory CNC equipment at customer facilities. Service calls also include operator training, networking between systems, software applications, preventive maintenance, major assembly replacements and alignments, overhauls/refurbishments, upgrades/retrofits, and un-installation services. * Provide a direct communication link between the Customer and the Service Group of the Robert E. Morris Company. * Provide voice of Customer feedback. * Through service and Customer relationships, build brand dedication. * Conduct travel and work in a safe manner, constantly learning new technology and soft skills. * Apply machine tool manuals, technical documents, as well as internal and external authorities to optimally diagnose and resolve CNC equipment issues. * Effectively understand and use the Salesforce Lightning Customer Support computer system. Qualifications & Competencies: * Proficient verbal and written communication and Customer relation skills. * Able to interact and effectively communicate in person and over the phone with customer and co-workers. * Present a professional image. * Must be adaptable to changes and able to deal with change, delays, or general work-related issues. * Basic digital literacy and shown understanding of MS Word, Excel, and Outlook. * Must have, and/or be willing/capable of being trained to develop, electro-mechanical skills (motors, drives, transformers etc.). * Knowledge of machine tool manufacture, installation, operation, maintenance & repair and/or a broad shop background – is a plus. * Basic mechanical and logical solving skills are a must. * Rational decision making and problem-solving skills. Work Environment * Exposure to manufacturing/machining environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated or manual machinery. General office and training environment experienced at the Robert E. Morris Company. Other Functions: * Perform related duties as required The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position. What’s in it for You: * We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work: Competitive starting salary * Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance * 3+ Weeks’ Vacation to Start * 10 Company Paid Holidays * 401(k) retirement plan with company contribution Tuition reimbursement * Employee appreciation events and perks Employee Assistance Program Mental and Physical Requirements: The physical demands and characteristics of the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Must be highly mobile, able to access all areas of the premises. * Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects. * Ability to sit for prolonged period of times. * Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees. * Ability to frequently use hands and arms. * Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. * Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members. Certain positions are designated as safety-sensitive due to the nature of the work performed. Employees in these roles may also be expected to: * Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment. * Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas. * Strong hand–eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work. * Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE). Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Requisition #: 1437B - White Plains, NY