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This is an excellent opportunity for professional growth! As our organization continues to expand and our employees develop and promote within, we currently have Full Time positions available on our phone support team.Our specialty pharmacy is located in Buffalo NY.This is a remote opportunity, afte

Job Description At PEARCE, we've got a career for you! Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world's largest commercial real estate services and investment firm. To learn more about Pearce visit . Your Impact Pearce is seeking Experienced HVAC Technicians to join our team for servicing and repairing commercial HVAC equipment on telecom shelters located on Cell Tower sites. This is a fast-paced and rewarding job that is best suited for individuals who are responsible, self-directed, highly motivated, willing to travel, and looking to learn and grow in the Telecom industry. This is a regional position. Candidates should reside in the Buffalo, New York area. Core Responsibilities • Maintaining cooling systems – diagnosing, troubleshooting, repairing, or installing and replacing components of entire systems., • Conducting performance checks and regular maintenance on HVAC equipment., • Performing additional maintenance or upgrades to out-of-season HVAC equipment., • Responding to service calls in a timely manner, including emergency call out services., • Timely and accurate completion of daily work reports. Core Experience • Must be Level 2 or Universal EPA Certified (Required)., • 3+ years of experience with HVAC maintenance (commercial preferred)., • Basic knowledge of electronic, mechanical, and electrical components including refrigeration systems is preferred. At Pearce safety is our number one concern. Candidates must be able to comply with OSHAFCC/FAA/EPA Standards. • Candidates should reside in the Buffalo, New York area., • Must be available for after-hours and weekend call outs on occasion., • Extensive daily travel in an independent work structure., • Occasional overnights required-company pays all travel costs and provides per diem., • Driving to remote work sites as needed., • Be exposed to ambient temperatures while working outdoors., • Lift and move equipment as needed (up to 50 pounds). At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range$30—$38 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Learn more about us at !

YOU MUST BE LOCATED IN THE ROCHESTER OR BUFFALO NEW YORK AREA About the Company IMAGINiT Technologies, a division of Rand Worldwide, advances the way companies use technology to design, develop, and manage complex engineering projects. As the market leader in North America, we continue to enjoy a great deal of success even in these unprecedented times. Our culture is supportive, dynamic, collaborative, and driven to meet the ever-changing needs of our customers and our employees. If you are looking to make a real difference, we would love to hear from you. About the Role We are looking for a Sales Account Executive who is passionate, self-motivated, and business savvy, with a strong desire to overachieve their professional and financial goals to join our team. This is an exciting opportunity to utilize your solution-selling skills, to drive business within named accounts in the Architecture, Engineering, Construction (AEC) sector. In this role you will have the opportunity to collaborate with our best-in-class, presales, customer success, and professional services teams, to ensure that your customers view you as a trusted advisor who can deliver solutions well past software alone. Responsibilities • Manage full sales cycle from researching accounts, documenting activities, updating forecasts, to closing business., • Discovering, developing, and managing business relationships with prospects and current customers to sell software, services, and other related solutions., • Selling wide and deep into accounts by identifying client needs and opportunities where IMAGINiT products and services will improve client growth and productivity., • Leading account strategy sessions with current clients, prospects, and internal teams., • Developing and delivering presentations and proposals., • Increasing IMAGINiT visibility in the industry by attending networking events, using social media, referrals, etc., • Collaborating across IMAGINiT business enterprise and other AEC partners to secure customer business. Qualifications • 5+ years of direct sales experience selling software solutions to mid-size and large enterprises., • Measurable track record in new business development and overachieving sales team targets., • Proven hunter mentality with a track record of sales success., • Strong business acumen, and ability to have business conversations at all levels., • Excellent problem-solving, negotiation, and closing skills., • Ability to manage the entire sales process from prospecting through close., • Strong verbal and written communication skills and CRM usage., • Experience with multi-product/service selling is a plus., • Experience selling within the Architecture, Engineering, and Construction sectors is a plus., • Bachelor’s degree or equivalent is a plus. Additional Information • Comprehensive onboarding program and ongoing training that prepares you for success., • An approachable leadership team who truly cares about you and your customers., • Opportunities for growth and development with opportunities to move up or horizontally within in the organization., • You will be surrounded by armies of people that you can leverage from a strong technical team including pre and post-sales engineers, marketing, and a technical support team second to none. Hybrid/Remote Work • Ability to maintain appropriate productivity and performance., • Have a work environment that is free from distractions and has a reliable internet connection., • Ability to dedicate their full attention to their job duties and be available via Teams and/or phone during work hours., • Required to attend all mandatory meetings and/or events and be responsive to any communication from colleagues, customers, and management. Travel 20-25% annually Compensation Year 1 Total Compensation (base salary + commissions) Range: $80,000 - $200,000 plus. Benefits • Health, Dental, and Vision, • Flexible Spending Accounts, • Short & Long-Term Disability, • Wellness Programs, • Paid Holidays, • Vacation and Sick Leave, • 401(k) with company match, • Tuition Reimbursement, • Service Awards, • Employee Referral Bonus Program Equal Opportunity Statement We celebrate employment equity and diversity! We encourage applications from all qualified individuals and do not discriminate based on disability, race, ethnicity, religion, gender, sexual orientation, age, veteran status, or any other basis protected under federal, state, provincial or local laws. We are committed to providing reasonable accommodations for persons with disabilities. If you require reasonable accommodation during the application process, we will work with you to meet your needs. We thank all applicants in advance for their interest, but only those applicants who are to be considered will be contacted. Must be authorized to work in the U.S. for any employer without company sponsorship. Visit us at ___ for more information.

Job Description About Us Kids First is a fast-growing agency servicing clients across the state of New York. We are devoted to providing quality service to individuals and families. Our therapists help children and young adults diagnosed with Autism Spectrum Disorder (ASD) reach goals set in treatment plans created by our Board-Certified Behavior Analysts using Applied Behavior Analysis (ABA) therapy methods. Kids First is looking for passionate people who want to help make a difference in the lives of the children we serve. More than a company, we are a community of purpose-driven individuals that value inclusivity, curiosity, and providing incredible service with a heart. What You Will Do Kids First is looking for an ABA therapist/Behavior Technician (if you’re not yet certified, we will help you get there) to join our growing team. As a Registered Behavior Technician, you will: • Work closely with a Board Certified Behavior Analyst (BCBA) to implement individualized behavior reduction and skill acquisition treatment plans., • Provide 1-on-1 in-home ABA therapy to assigned clients, • Be tasked with reporting to the client’s home for therapy sessions and ensuring that the client is always in a safe and positive environment., • Ensure client satisfaction by providing the highest quality of care and support possible., • Log daily observations of the client, collecting and reporting critical data to help in monitoring each client’s progress., • Receive remote and/or in-person supervision by BCBA to ensure proper ABA techniques are practiced., • Truly, we are looking for someone who would take joy in seeing and contributing to the extraordinary progress of their clients as they develop positive behaviors and learn new skills. (If this sounds like you, we encourage you to apply!) What We Are Looking For: You have: • 1+ years of providing ABA therapy or implementing ABA techniques/methods in a school or home setting., • Completed the 40-hour RBT Course (If not completed, applicant must be willing to take the course through our company)., • The ability to communicate effectively in English., • The ability to work flexible, part-time schedules with the possibility to gain full-time hours. (We offer morning and evening shifts for this location. ), • A demonstrated ability to work with confidential information., • Strong communication and problem solving skills (this role requires you to build rapport with the clients and families you work with)., • The ability to stay organized while multitasking in a fast-paced environment., • 2+ years of experience working with children and/or adolescents on the autism spectrum and with developmental disabilities., • We value finding the right person over experience. We believe that a humble, patient, and passionate candidate can be taught. So if you have informal experience working with children on the spectrum or with ABA, we would love to speak with you. Perks (Why Choose Us?) We provide training and development opportunities, a referral bonus structure offering up to $1,000 for qualified employees, tuition scholarship program, monthly phone stipend, and a rewarding experience helping children and families reach their highest potential! Powered by JazzHR kdNbnwdCTB

Job Description Are you a student or someone who has recently retired and is seeking to supplement your income on a part-time or full-time basis? Then this is an opportunity you will enjoy. We're looking for compassionate individuals who have superior writing skills and empathy to primarily assist funeral homes and private parties with composing and placing obituary notices in print and online. Team members will also assist with placing other types of advertising. Empowering Environment Join a collaborative team that celebrates success together. Our culture is built on connection, encouragement, diversity and shared wins from all roles and departments. Growth & Advancement We promote from within and support your professional development. This role offers a path to long-term growth and advancement. Hybrid Flexibility After completing an initial training and acclimation period in our Williamsville, NY office, you’ll have an opportunity to transition to a hybrid schedule—combining the energy of in-office collaboration with the benefit of remote work. Weekend shifts are exclusively remote. Obituary Notice Specialist You will be handling and processing obituary and legal notices, formatting and proofreading content, managing incoming calls and emails, assisting customers with advertising orders, providing accurate product and deadline information, and responding to all customer inquiries or concerns with empathy, professionalism and efficiency. Ideal candidates can easily prioritize and complete work accurately while consistently meeting deadlines. They demonstrate patience and empathy and communicate effectively with both their team members and our customers and clients. Responsibilities Include: • Responding promptly to incoming calls and emails., • Processing and proofreading content with a strong focus on accuracy., • Replying to customers in a timely fashion., • Identifying and assessing customers' needs to achieve satisfaction., • Assisting with processing notices and advertising orders., • Building sustainable, trusting relationships with customer accounts., • Adhering to guidelines, deadlines, and workflow processes., • Ability to multitask, prioritize, and manage time effectively., • Proven customer support experience, ensuring client satisfaction., • Ability to meet and exceed productivity requirements and deadlines., • Excellent phone etiquette, active listening, and organizational skills., • Strong communication skills, both verbal and written., • Open to feedback and support to help you be successful in your role., • Experience in data entry and call center environments. We’re hiring for full-time and part-time positions. Candidates must be available between 9:00 AM – 9:00 PM (Monday through Sunday). While you won’t work every day, your schedule will be flexible and will fall within those hours. Compensation The base pay for this role is $15.75 - $16.00/hour, plus an incentive plan that rewards your accuracy, performance and productivity. We Offer Paid Training, Paid Time Off, Paid Holidays, Medical & Dental, 401(k), Credit Union Membership, Hands-On Training & Team Support. We provide support to many of North America's largest media organizations. By joining our team, you'll engage with a diverse range of markets, systems, and processes, while enhancing your skills in delivering outstanding customer experience and providing sales recommendations and guidance. We are eager to consider your resume. We are conducting in-person interviews, and we look forward to connecting with you soon! Company DescriptionFor more than two decades, Media Sales Plus has partnered with leading media organizations across North America to deliver multi-media sales and services that help businesses grow. We combine trusted industry experience with forward-thinking digital innovation to create meaningful results for our client partners.For more than two decades, Media Sales Plus has partnered with leading media organizations across North America to deliver multi-media sales and services that help businesses grow. We combine trusted industry experience with forward-thinking digital innovation to create meaningful results for our client partners.

Job Description Are you a student or someone who has recently retired and is seeking to supplement your income on a part-time or full-time basis? Then this is an opportunity you will enjoy. We're looking for compassionate individuals who have superior writing skills and empathy to primarily assist funeral homes and private parties with composing and placing obituary notices in print and online. Team members will also assist with placing other types of advertising. Empowering Environment Join a collaborative team that celebrates success together. Our culture is built on connection, encouragement, diversity and shared wins from all roles and departments. Growth & Advancement We promote from within and support your professional development. This role offers a path to long-term growth and advancement. Hybrid Flexibility After completing an initial training and acclimation period in our Williamsville, NY office, you’ll have an opportunity to transition to a hybrid schedule—combining the energy of in-office collaboration with the benefit of remote work. Weekend shifts are exclusively remote. Obituary Notice Specialist You will be handling and processing obituary and legal notices, formatting and proofreading content, managing incoming calls and emails, assisting customers with advertising orders, providing accurate product and deadline information, and responding to all customer inquiries or concerns with empathy, professionalism and efficiency. Ideal candidates can easily prioritize and complete work accurately while consistently meeting deadlines. They demonstrate patience and empathy and communicate effectively with both their team members and our customers and clients. Responsibilities Include: • Responding promptly to incoming calls and emails., • Processing and proofreading content with a strong focus on accuracy., • Replying to customers in a timely fashion., • Identifying and assessing customers' needs to achieve satisfaction., • Assisting with processing notices and advertising orders., • Building sustainable, trusting relationships with customer accounts., • Adhering to guidelines, deadlines, and workflow processes., • Ability to multitask, prioritize, and manage time effectively., • Proven customer support experience, ensuring client satisfaction., • Ability to meet and exceed productivity requirements and deadlines., • Excellent phone etiquette, active listening, and organizational skills., • Strong communication skills, both verbal and written., • Open to feedback and support to help you be successful in your role., • Experience in data entry and call center environments. We’re hiring for full-time and part-time positions. Candidates must be available between 9:00 AM – 9:00 PM (Monday through Sunday). While you won’t work every day, your schedule will be flexible and will fall within those hours. Compensation The base pay for this role is $16.00 - $16.50/hour, plus an incentive plan that rewards your accuracy, performance and productivity. We Offer Paid Training, Paid Time Off, Paid Holidays, Medical & Dental, 401(k), Credit Union Membership, Hands-On Training & Team Support. We provide support to many of North America's largest media organizations. By joining our team, you'll engage with a diverse range of markets, systems, and processes, while enhancing your skills in delivering outstanding customer experience and providing sales recommendations and guidance. We are eager to consider your resume. We are conducting in-person interviews, and we look forward to connecting with you soon! Job Types: Full-time, Part-time Benefits: • 401(k), • Dental insurance, • Flexible schedule, • Health insurance, • Paid time off, • Vision insurance

Customer Service / Remote] - Anywhere in U.Flex Schedule 7a-11p EST / Medical-Dental-Vision-Life-AD&D / 401(k) +3% / Generous PTO + Parental Leave - As a FT - Call Center Representative - Work From Home at Lap Of Love, you will: Assist clients with their end-of-life care needs by answering phone cal

Customer Service / Fully Remote] - Anywhere in U.Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer ge

Remote Jobs are now available in your area. Great pay and flexible hours. Easy apply online. This position is a work from home position. You will not need to come into the office. No Experience Needed. Benefits: Health Insurance, 401K, Vacation& PTO. Apply now! Work from home roles are a critical part of our mission to deliver timely, accurate and professional customer service to all customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Employees communicate with customers primarily through phone and email and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Customer Service / Remote] - Anywhere in U.Up to $22 per hour + bonuses / Health, dental & vision / 401k / PTO - As a Customer Experience Associate at Bold, you will: Manage a high volume of customer inquiries through various channels such as phone, email, and chat.Monitor and respond to customer re

Customer Service / Remote] - Anywhere in U.Up to $60K per year / Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at Finalsite, you will: Support clients via ticketing, phone, chat and social media channels in a timely manner; Stay up to date on new product features and

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from cu

Customer Service / Remote] - Anywhere in U.CST): 6am-4:30pm or 11:30am to 10pm / Competitive Pay - As a Customer Support Specialist at Pellera, you will: Provide top-notch customer service to clients through various channels including phone, email, and chat; Resolve customer inquiries and issues in

You can close the sale directly on the chat and by sending an invoice using the company's system. This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with customers and use the company's software. Engaging with customers via

Engaging with customers via chat and encouraging them to place an order. You can close the sale directly on the chat and by sending an invoice using the company's system. This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with c

Now Hiring: Care Coordinator (Remote | Medicaid Programs) We're looking for a detail-oriented and compassionate Care Coordinator to support members through outreach, enrollment, and ongoing care management. This role is ideal for someone who thrives in a fast-paced, team-driven environment and is passionate about improving access to healthcare and social services. Key Responsibilities Member Outreach & Enrollment • Conduct outbound outreach to assess member needs and determine eligibility for support programs, • Guide individuals through enrollment in Medicaid 1115 Waiver programs available at no cost, • Manage referrals, care transitions, and care plans to ensure timely and effective service delivery, • Perform proactive outreach via phone, text, and digital platforms to support care plan adherence, • Identify and help resolve barriers to care, including transportation, financial limitations, and access challenges, • Coordinate services across healthcare providers, specialists, and community-based organizations, • Educate members and caregivers on care plans, follow-ups, and available resources, • Support members in navigating healthcare systems and community services, • Track referral progress and ensure completion with proper documentation and follow-up, • Communicate with providers and partners to confirm appointments, outcomes, and next steps, • Escalate delays or gaps in care according to established protocols, • Maintain accurate and timely documentation within care management systems, • Ensure compliance with HIPAA, regulatory requirements, and internal policies, • Monitor performance metrics such as referral completion rates and care gap closures, • Collaborate with interdisciplinary teams to deliver high-quality, coordinated care, • Prior experience in care management, • Reliable high-speed internet connection with Ethernet capability, • Ability to work in a quiet, distraction-free environment, • Bilingual skills, • Monday–Friday, 9:00 AM – 5:30 PM EST, • Flexibility to work occasional Saturdays as needed

Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off, • Training & development ONLY candidates local to Western New York will be considered. Job Functions & Responsibilities: • Demonstrates competency in job-related skills suitable to customer needs and departmental services, providing excellent customer support., • Provides end-user support for a variety of technical issues via helpdesk, on-site, and remote support., • Identifies, researches, and resolves technical problems, including troubleshooting analysis for servers, workstations, and associated systems., • Installs, configures, and maintains hardware, systems, and software with networking knowledge (Switches, Routers, Servers, Cables, Firewalls, LAN, WAN, TCP/IP, DNS)., • Monitors system performance, performs performance tuning and handles break/fix tasks., • Implements software and network security measures; manages user accounts, permissions, email, antivirus, and anti-spam., • Responds promptly to support requests via phone, email, or in-person, documenting and tracking each case to ensure timely resolution., • Utilizes equipment and tools to ensure a safe and effective working environment, adhering to departmental policies, procedures, and guidelines.Skills & Requirements:, • Proficient with Active Directory, Windows 10/11, Windows Imaging, and hardware deployment., • Basic understanding of desktop and intermediate server administration., • Strong analytical capabilities, professional office skills, and conscientious reporting of issues and resolutions for future reference., • Customer-focused, performance-driven, detail-oriented, and demonstrates a high aptitude for technology., • Works effectively in a team environment, learning and adapting quickly to new challenges., • Ability to manage workflow, daily timesheets, and scheduling effectively., • An Associates Degree in Computer Science is preferred but not required. Experience: • IT support: 3-5 years (Required)Education:, • Associates Degree (Preferred)Schedule:, • 8am-5pm shift, • Monday-FridayWork Location:, • Buffalo, NY 14221Ability to commute:

Job Description *This position is located at 2732 Transit Road in West Seneca Position Description: Sonwil’s Technology Services Group is actively searching for a skilled Technology Services Specialist to join our technology team. The candidate will provide frontline phone and ticket support to end-users on different hardware and software issues. The qualified candidate will act as the user/customer advocate for issues which must be escalated to other skilled staff. They will work alongside other IT Specialists in the team and report directly to the TSG Services Team Supervisor. The qualified candidate will also be required to travel to our various local sites within Western New York to provide on-site service or setup/maintain equipment. As Sonwil Distribution Center continues to grow nationally, some overnight travel may also be necessary to install and support our facilities outside of the region. The candidate must have a positive personality and be able to thrive in a fast-paced environment. Our company operates 24/7/365 and the Technology Services Specialist may need to provide after hours support via an on-call basis. They may also occasionally have to work unscheduled overtime or for scheduled projects that occur on weekends or holidays. Applicants must have reliable transportation, a valid driver’s license, be punctual, dependable, and be committed to working their assigned shifts. Duties: • Provide the first level of both remote and in-person support for Sonwil and client organizations., • Utilize excellent customer service skills to gather information necessary to track, route, and redirect requests to the correct resource., • Ensure the proper recording, documentation, and closure of all requests while maintaining an open line of communication with the customer., • Drive to different sites to perform scheduled maintenance or troubleshoot and resolve new issues., • Perform routine equipment installs and move requests., • Installation, configuration, and ongoing support of the company’s technology; including desktops, laptops, thin clients, printers, RF devices, VOIP phones, and other peripherals., • Proven working experience in providing technical support., • Proficiency in English., • Strong Customer service orientation and communication skills., • Attention to detail and a process oriented mindset., • Must possess strong analytical skills and effective interpersonal and communication skills to interact with a wide range of users having different levels of computer expertise., • Ability to troubleshoot and resolve problems or escalate to appropriate resources if unable to resolve., • Ability to collaborate with other team members., • Ability to plan daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output., • Willingness to learn new concepts and skills and be able to utilize these new skills to provide support to staff., • Basic SQL experience is desired but not required., • Knowledge of desktop, server, laptop, and thin client hardware and software including Microsoft operating systems Windows 10 and 11 and Server 2016, 2019, and 2022., • Knowledge of Microsoft Office, Teams, Microsoft Exchange and Outlook., • Knowledge of Microsoft Active Directory including DNS and DHCP is desired., • Knowledge of basic IP and networking concepts is desired., • Knowledge of CAT6 cabling, terminating, tracing, and testing is desired but not required., • Ability to move/lift equipment (30-50lbs). • Must be able to lift up to 40lbs, • Must have transportation to move between sites in the greater Buffalo area Monday-Friday 8:00am-4:30pm

Job DescriptionSalary: $26.44/hr Come join a growing financial technology company thats leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking an IT Support Specialist to support our Infrastructure Technology team. The IT Support Specialist will focus on the technology side of change, including changes to system processes, application systems and technologies, with an emphasis on onsite and technology-related end-user support incidents. The role will also create and deliver strategies and plans to help employees maximize the adoption of new programs utilizing strong communication/troubleshooting skills. This is a great opportunity for someone whos looking to play a key role in implementing fast and effective changes across a company, ensuring new safety standards are met in a timely manner. Essential Functions: • Perform IT Help Desk duties serving as the first point of contact for end-users seeking technical assistance over the phone, email, or chat, and following up with status updates as needed., • Perform technical troubleshooting through diagnostic techniques and pertinent questions to determine the best solutions based on the issue., • Maintain documentation (Runbooks, How To, SOPs, etc) and seek opportunities within the department to improve operational awareness and efficiencies., • Drive adoption and proficiency of changes within the organization in accordance ITIL Framework., • Develop project strategies and plans, including stakeholder assessment, communications to ensure the timely execution of the Tech Operations teams objectives., • Ability to perform regular and routine maintenance activities in accordance with Compliance and Regulatory guidelines., • Develop short and long-term goals, KPIs, objectives, develop and execute against operational plan., • Lead/facilitate meetings with clients to ensure an understanding of the current company culture and goals., • Perform additional duties as assigned. The ideal candidate will have the following: • Must have at least a high school diploma or GED. BA or BS Degree is preferred., • 1+ years' experience in Incident management (ITIL Framework) and creations of technical documents., • 1+ years' of experience with Microsoft 365 administration and Active Directory, • Certifications from leading vendors such as CompTIA, Cisco, AWS or Microsoft are preferred., • The position requires minimal travel. Occasional travel requirements may be subject to overnight depending on the companys needs., • Ability to lift 25+ pounds and sit for long periods of time., • Excellent analytical and troubleshooting skills, • Strong interpersonal skills, in addition to effective customer interaction skills, • Familiarity with Cloud Technology (AWS, Azure, Google Cloud), • Knowledge of Active Directory user accounts and basic Microsoft applications., • Ability to work well under deadlines and in a fast-paced environment. Why Continental Finance? Continental Finance Company (the CFC) is one of Americas leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first.We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer. CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today! CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday) #LI-HYBRID

Job Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: Provide end-user support services to staff members and assist in maintaining the day-to-day technology operations at ESD. This role requires a team player who can identify, troubleshoot and resolve computer and software related issues in a timely and courteous manner. Excellent written and verbal communication skills are essential, as well as a strong focus on customer service when interacting with staff, consultants, and vendors across all levels of the organization. WORK PERFORMED: • Assist all staff via phone, email, and Helpdesk ticketing solution in a courteous and efficient manner., • Maintain helpdesk coverage; user follow-ups; and managing daily tickets assigned., • Maintain advanced knowledge of ESD's standardized software applications to assist in problem resolution and needs assessment., • Support end-users with remote access on desktops/laptops and mobile devices across platforms., • Knowledgeable in VDI (Virtual Desktop Infrastructure), • Extensive experience with desktop hardware, software applications, operating systems, and networking connectivity (See Knowledge Required)., • Assist end-users in developing working knowledge of systems running on LAN., • Prepare SOPs and user instructions as needed., • Ability to train and conduct new-user orientations on both hardware and software as requested., • Point person for all mobile and wireless devices including set-up, deployment, and user support., • User support and setup of Click Share/laptops for Zoom/Webex webinars and conferences., • Coordinate onboarding, offboarding, moves and changes with Administrative Services as needed., • Collaborate with LAN technicians/network administrators to ensure efficient operation of the company’s desktop computing environment; and liaise with third-party support and PC equipment vendors when necessary., • Perform tasks and functions as required by supervisor., • Perform other tasks and services needed by the end-user community, such as lifting, moving, boxing, and unboxing of equipment., • Utilize strong analytical and active listening skills to manage a high-volume, multitask-driven workload while effectively collaborating with end users at all levels of the organization., • Occasional travel to the various ESD offices may be required., • Assist with IT Disaster Recovery efforts, testing and documentation as needed., • Perform other IT related duties as directed by IT Management. MINIMUM REQUIREMENTS: Education Level required: Associate degree in an IT related discipline with minimum of 2 years’ experience in related field; Or a HS Diploma with a minimum of 3 years’ experience; Or any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. MCSE Desktop Infrastructure & Windows 11 Certification; and CompTIA A+ & Network Certifications are helpful. Relevant Experience required: Minimum 3 years customer service experience, including troubleshooting and resolving user-facing hardware and software-related issues in a dynamic business environment. • Strong verbal and written communication; excellent analytical and problem-solving skills;, • Proven experience in an IT user support role, with a demonstrated record of effectively troubleshooting and resolving user-facing hardware and software related issues in a dynamic business environment., • Knowledge of IT support systems, network infrastructure, computing peripherals, and basic security principles, with hands-on experience in deploying end-user computer related equipment., • Outstanding communication, and interpersonal skills, with the capacity to engage with diverse stakeholders at various organizational levels., • Analytical mindset with problem-solving capabilities and attention to detail.

As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Remote Customer Service Specialist. Respond to customer inquiries via phone, email, and chat with professionalism and care.

As a Remote Customer Service Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Client Relations Coordinator, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

We have an opening for a Remote Customer Service Rep, where you will respond to questions by phone, email, or in-person, help organize and maintain a tidy workspace, and support returns and exchanges in a timely manner. Additional duties include adhere to safety guidelines and company policies, hand

We have an opening for a talented Amazon Customer Service Representative (Remote) to assist customers with orders, returns, and account issues via phone, chat, or email. Interact with customers and colleagues in a professional manner. Interact with customers and colleagues in a professional manner.

Job Description**Please note, this is a hybrid work opportunity handling Student Loan collections. You must be able to work onsite in our Buffalo, New York Office three (3) days per week. For 40 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government contracts. We are based on the simple principle that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a sense of control. At ConServe, we call it Fostering Financial Freedom®. We take great pride in being a team of the right people, doing the right thing, at the right time, the right way. Why join us? · Performance-based monthly bonus opportunity · Award-winning benefits packages · Flexible schedules · Growth opportunities · Repeatedly named one of the Best Places to Work in Collections · Two-time recipient of the Better Business Bureau’s Torch Award for Ethics O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02 Position Summary: Our Representatives use a consultative approach to manage and collect on delinquent accounts. Our consultative approach helps consumers identify the most suitable way to resolve a balance in the best interest of all parties. Since client satisfaction is a top priority, it is imperative that ConServe locates professional individuals who are customer-focused, detail-oriented and able to work in a fast-paced environment. If you're a motivated, positive, team player and problem solver, then you would be a good fit for the ConServe team. Essential Duties & Responsibilities: • Obtain information from Consumers in order to determine current financial situation and determine solutions, • Provide solutions to Consumers to enable them to resolve their obligation administratively or voluntarily, • Gather proper documentation from Consumers and maintain appropriate follow-up, • Meet daily, weekly and monthly goals as set by management at ConServe, • Daily Productivity – all Representatives will make between 125-200 phone calls per day and work in a call center environment or remote work environment., • Monthly Recoveries – must achieve ConServe’s monthly targeted performance objectives for collections., • Record Maintenance – proper management & updating of system to maximize contacts, • Skip-Tracing – to assist in locating & contacting consumers or businesses, • Adherence to ConServe’s Professional Practices Management System (PPMS), Code of Conduct, and Compliance Program Education Requirement: • High School Diploma or GED, • Associates or Bachelor’s Degree preferred Skills/ Requirements: • The ability to work 8 hour shifts consisting of three (3) days starting between 8:00 am EST and 9:30am EST and ending between 5:00 pm CST and 6:30 pm EST (start and end time are flexible but the shift must be 8 hours) and two (2) evenings Noon EST - 9:00 pm EST. The training time is currently limited to days and one evening., • The ability to work onsite three days per week and can work remotely the remaining two days., • Prior Student Loan collection experienced preferred., • Willingness to work an occasional Saturday morning shift (optional), • Fluent in conversational English and abiity to proficiently read and write English, • Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution, • Intermediate Computer skills to document calls and navigate software packages, databases and the internet., • Strong organizational and time management skills, • Attention to detail, • Ability to act independently to resolve problems, • Motivation to learn, • Ability to work in a positive, collaborative manner with coworkers, • Ability and history of maintaining confidentiality and high level of trustworthiness., • Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment., • Ability to obtain and maintain Government Security Clearance (Please be advised that upon hire, you may go through a State and/or Federal Clearance process. Our team will be available to assist you as you move through this process)., • Ability to obtain and maintain State Collections Licensure, • US Citizen or Lawful Permanent Resident with three or more years as a permanent resident in the United States., • No conflicts of interest with ConServe or our Clients. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law. • Occasionally lift and/or move up to 25 pounds., • Ability to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift), • Ability to talk and listen on a phone for your entire work shift (8, 9, or 10 hour shift), • Ability to type on a computer for your entire work shift (8, 9, or 10 hour shift) Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. MISSION STATEMENT: ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. Continental Service Group, LLC., d/b/a ConServe endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, option 7 or by emailing: . Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status. ConServe is a Drug Free Workplace Monday through Friday Two shifts noon - 9:00 pm are required and the remaining three days are day shifts hours. Hybrid work - must be able to work up to 3 days per week onsite

Job Description Buffalo Toronto Public Media is your local source for television and radio - BTPM PBS, BTPM PBS KIDS, BTPM Create, BTPM NPR, BTPM Classical, and BTPM The Bridge! We reach Western New York and Southern Ontario and can be streamed from your favorite device. Engaging our communities through exploration and entertainment-everywhere. We're looking for a Major Gifts Associate! What you'll be doing: The Major Gifts Associate (MGA) exercises discretion and independent judgement to identify and sustain new donors to expand the revenue pool for various projects, facilitates relationships with individual donors, provides friendly and courteous service to contributors, and initiates and maintains relationships with other non-profit organizations for project collaborations. This position can be hybrid - a blend of remote and in-office work. In summary, this individual will: • Manage a portfolio of approximately 125 existing donors and 125 new prospects, and create fundraising strategies for all, • Develop relationships with existing donors, solicit individual gifts, increase existing gifts, and steward these members, • Initiate and participate in in-person cultivation and solicitation meetings, as well as through written proposals and digital communications, • Be responsible for the accurate and timely documentation of all donor contracts and updates in the prospect database, • Participate in department cultivation events; actively interact and provide facetime with attendees and promote BTPM programs and resources, • Use relevant technologies (e.g. CRM, Canva, MS Office, etc.) to support department activities and measure fundraising results, • Work with various departments to enhance fundraising activities. Initiate and maintain relationships with external non-profit organizations and stakeholders for project collaborations What you'll need: • Minimum of associate's degree in business, marketing or a related field, • Minimum of two (2) years of fundraising, professional nonprofit development experience (related internship experience is acceptable), • Outstanding written and verbal communication skills, including the ability to connect with multiple individuals, persuade donors, prepare compelling proposals for individuals and funding organizations, • Demonstrated track record of proven success in securing individual gifts, including annual fund support, major, and planned gifts, • Demonstrated skills in effective relationship management with high-level and mid-level supporters, • Flexible to meet changing and dynamic aspects of donor fundraising, • Must have ability to safeguard confidential and sensitive donor and organizational information, • Strong interpersonal and relationship-building skills in all forms - face-to-face, virtually, via phone/email, etc., • Demonstrated proficiency with fundraising databases and use of various computer programs, including Microsoft Office; ability to learn new technologies quickly and assist with user adoption and support, • Must be able to work a flexible schedule to meet deadlines and donor needs/availability, • Must have valid driver license and reliable transportation to meet travel requirements, including the ability to travel internationally to and from Canada, • Exceptional organization and time management skills; ability to meet deadlines and prioritize, • Comfortable and effective working both independently and in team-based environments Why BTPM? Because we're awesome! You won't find a better group of talented, energetic people dedicated to quality content and reaching the various communities of our region. We are proud of our culture and promote a realistic balance of both work and personal life. Our benefits package is fantastic and we have free parking! Salary and Benefits: This is a full-time, non-exempt hourly position and starting pay will be based on education, experience and interview. Starting range: $19.33-$24.16 • 12 paid holidays, • 3 weeks of paid vacation, • Sick time (accrued), • Medical, Dental, Life, Vision Short- & Long-Term Disability insurance options, • Health Savings Account (for applicable plans) with employer contribution, • Flex Spending Account option, • Voluntary Life, Accident, Critical Illness coverage options, • Identity Protection option, • Employee Assistance Program, • Tuition Assistance (based on eligibility), • Retirement Plan with 5% employer match (based on eligibility) Buffalo Toronto Public Media is an Equal Opportunity Employer committed to excellence through inclusion.

Job Description Project Description: The Refugee School Impact Program (RSIP) is a partnership between Journey’s End Refugee Services and the Bu"alo Public Schools Multilingual Department and the Buffalo Public Schools Refugee Immigrant Student Welcome Program. The partnership aims to support children and families within the district in adjusting to the local school system and achieving their academic goals. These goals are primarily attained through the role that the Academic Coaches play as a bridge between parents and schools. Job Description: The Academic Coach serves as a liaison between the Buffalo Public Schools and refugee and immigrant families. The coaches are responsible for cultural orientation, classroom academic support, parent informational sessions, school orientation, native language support, and other community outreach efforts. The position’s schedule primarily follows school hours; however, some weekend and evening hours are required for parent training, crisis management or family orientations. The Academic Coach must exemplify Journey’s End’s core values in their work. These values include intercultural responsiveness, integrity, person-centered, empowerment, and exemplary service. Primary Responsibilities: • Assist refugee and immigrant students by providing native language support (including sight translating documents and interpreting) in Buffalo Public School classrooms., • Serve as the bridge between refugee and immigrant families and the schools providing a wide range of support services to reduce barriers to educational success - including facilitating enrollment, individual or group orientation, problem solving, crisis management, immunization verifcation, transportation, access to remote schooling, advocacy, homework assistance, and more., • Assist with emergency situations and conduct home visits with school social workers., • Assist in planning, recruitment, and implementation of mini-academies, summer school, student and parent orientations, and summer camp programs., • Interpret for parent meetings, parent/teacher conferences, trainings, school orientations, open houses, parent nights, and communicating notifications through phone alert system., • Interpret and provide support to District Committees in regard to parent concerns., • Help parents understand the purpose and availability of educational services., • Help parents with school registration and provide guidance in school selection process, special school applications, and the school transfer process, • Document all services provided in case files and ensure student program enrollment paperwork is collected., • Must be fluent and literate in English as well as Rohingya, • Experience working with the refugee population or in a diverse classroom environment.

Daily Productivity all representatives will make between 125-200 phone calls per day and work in a call center environment or remote work environment. ConServe Collections Representative. At ConServe, we call it Fostering Financial Freedom.

Job DescriptionWhy You’ll Love Working Here At SimuTech Group, we are driving innovation and changing the world through the power of engineering simulation. Our growing team of energetic, tech-savvy professionals work hard every day to inspire our clients to push the boundaries of innovation and deliver transformational products. If you are motivated and driven by a culture where top-notch work ethic and passion are rewarded, then a career with SimuTech Group may be for you! The Benefits of Being Part of Our Team • Unmatched Health Coverage: Zero-cost in-network medical care with no premiums, deductibles, or copays for you and your family., • Complete Dental & Vision Benefits: 100% premium coverage for dental and vision insurance., • Be part of a dynamic and innovative team that thrives on solving complex challenges with cutting-edge engineering solutions., • Leverage your expertise in simulation software to make a tangible impact on client success and business growth., • Enjoy opportunities for professional development through diverse technical challenges, consulting, and training engagements. Deliver Expert Technical Support • Provide high-quality technical support for ANSYS software users, addressing queries via phone, email, and in-person interactions., • Collaborate with account managers to understand client needs, deliver engaging software demonstrations, and provide technical expertise throughout the sales process., • Provide software recommendations based on specific customer industry and use case., • Engage with clients to understand their analysis requirements and deliver tailored solutions., • Prepare detailed project scopes, cost estimates, and schedules for consulting engagements., • Work independently or within small groups to build, post process, and refine customer simulation models using ANSYS tools., • Lead training sessions for ANSYS software at client sites, online, and in SimuTech offices across the U.S. and Canada., • Deliver engaging, high-quality instruction to help participants gain a deep understanding of software applications and best practices. Education & Experience: • Bachelor’s degree in engineering; Master’s degree is a plus., • 3-6 years of experience., • Analytical Skills: A strong foundation in structural mechanics and numerical methods, backed by hands-on experience in engineering simulation., • Communication: Excellent communication skills, including technical writing, presentations, and client interactions., • Short Term Disability, • Long Term Disability, • 401k Plan with employer match, • Limited Flexible Spending Account, • Life Insurance, • Paid time off, • Professional development assistance, • Referral program, • Tuition reimbursement Location: Remote based position, but candidate must reside in Eastern or Central time zones Take the Next Step This is your opportunity to join a forward-thinking team where your skills, creativity, and ambition will be celebrated. Apply today to become a key player in SimuTech Group’s mission to revolutionize the engineering industry. SimuTech Group is an Equal Employment Opportunity Employer.

Job Description COLLECTIONS SPECIALIST This is a remote opportunity, however you must be in the San Antonio, TX area! Join American Coradius International LLC: A Leading Collections Agency At American Coradius International LLC (ACI), we pride ourselves on being a reputable, compliance-driven collections agency. Our fun and positive work environment, competitive compensation and benefits package, and abundant growth opportunities make us stand out. With an A+ rating from the Better Business Bureau, we have been exceeding expectations one customer at a time since 1989! Must be experienced in making outbound calls, ability to negotiate for payment arrangements and skip trace. We're looking for motivated, hardworking individuals who are reliable, have a strong work ethic and a great customer service attitude. We also offer benefits, time off, and 401K with Employer Match! Benefits: • MONTHLY BONUSES!!!, • 401(k) matching, • Dental insurance, • Health insurance, • Paid sick time, • Paid time off, • Paid training, • Receive/make a high volume of incoming/outgoing communications to encourage customer payments and cure outstanding past-due account balances, • Detailed documentation on all account activities and information to include verifications, demographic changes, and documenting calls relating to servicing of the account, • Utilizes all available skip tracing tools to establish contact with customers to arrange payment, • Review and monitor customer accounts daily to mitigate losses, • Take action on accounts needing additional attention under manager approval, • Ensure all company policies, procedures, and laws applicable to the position are maintained., • ALL employees are required to be on camera while working from a remote environment., • High School Diploma required, • At least 2 years call center/ customer service experience required., • Proven ability to multi-task and work in a demanding environment, • Exceptional knowledge of federal, state, and local laws, regulations, and rules concerning collections, • Professional and comprehensible phone voice, excellent verbal and communication skills, and proper English grammar, • Active listening skills and an ability to influence others, • Proficient computer skills using Zoom, Microsoft Word and Excel, • Ability to embrace a team environment and a culture of continuous improvement, • Competitive wage with unlimited financial growth through an uncapped monthly bonus, • A professional and stable employer dedicated to your success, • Growth opportunities—we are always looking for future leaders, • Great schedule—NO weekends, NO late nights. A healthy work-life balance, • Comprehensive benefits package, including various medical plans, dental, vision, life, accident, and disability insurance options, • Generous paid vacation time, paid personal/sick time, • 401K with employer match, • Paid holidays, • Sedentary position requires sitting 80% of the time, • ALL employees are required to be on camera while working from a remote environment., • Dual hand dexterity / repetitive use of hands 80% of the time (typing on computer and dialing phone), • Ability to speak proper English grammar and use proper telephone etiquette, • Ability to hear, • Simple/light grasping required of both hands 80% of the time, • Typical noise level for work environment (moderate noise), • Close vision required (clear vision on 15 inch or larger computer monitors) Flex schedule/Scheduling requirements: Third Party Hours of Operation Mon: 8:00AM EST – 8:00PM EST Tue: 8:00AM EST – 8:00PM EST Wed: 8:00AM EST – 6:00PM EST Thu: 8:00AM EST – 6:00PM EST Fri: 8:00AM EST – 5:00PM EST (Open 2 Friday nights 8:00AM EST – 6:00PM EST monthly) ALL EMPLOYEES MUST WORK THE FOLLOWING: • 1 NIGHT shifts per WEEK until 8:00PM EST (Mon or Tues), • 1 NIGHT shifts per WEEK 6:00PM EST (Weds or Thurs), • 1 FRIDAY NIGHT shifts per MONTH until 5:00PM EST, • 1 FRIDAY NIGHT shifts per MONTH until 6:00PM EST Employees must work a minimum of 4 hours per shift, cannot work more than 10 hours per shift and must work a minimum of 5 days per week (Saturday-Friday). Employees cannot schedule a split shift and may only work 1 shift per day. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. ACI is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $16.00-$17.50 hourly. The actual pay offered to a successful candidate will consider a wide range of factors, including but not limited to knowledge, skills, experience, and other variable factors. ACI is an Equal Opportunity Employer. Job Type: Full-time Pay: $16.00 - $17.50 per hour Work Location: Remote

Job DescriptionDescription: JOB SUMMARY Murphy and Nolan Inc. seeks an energetic individual to join our Sales staff. Reporting directly to the VP Sales & Marketing, the Key Account Manager is responsible for managing all aspects of the customer/supplier relationship within key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them. We are willing to train the right individual to take on these responsibilities. The Key Account Manager communicates with customers and company staff to ensure that all customer requirements are met in a cost-effective and efficient manner. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Work with territory managers and senior executives to manage the customer-supplier relationship with a variety of customers throughout the world., • Respond rapidly, affirmatively and profitably to customer inquiries about material and services., • Enter and process customer purchase orders., • Have a keen understanding of customer requirements and processes. Flow down customer requirements to other departments. Answer questions about key account orders when needed., • Procure material from approved vendors and processors. Work with purchasing to ensure adequate levels of inventory for repetitive items are met., • Review pricing and costing to ensure profitability., • Manage any invoicing/pricing/accounting issues as they arise., • Resolve any issues with customer documentation as issues arise., • Coordinate customer push-ins/pull-outs with vendors, outside processors, and internal warehouse personnel, • Use established contract pricing where required, use market knowledge and intuition to quote new requirements as needed., • Manage customer-supplier portal., • Upload completed orders to customer/internal ERP portal., • Be available after hours and weekends for occasional email/customer service inquiries and responses., • Travel to customers, prospects, or trade shows / industry gatherings to generate additional business when appropriate. Support with prep for and follow up from trade shows to maximize results. Assist with year-end mailings to overseas customers., • Perform related duties as requested to meet department and/or company objectives., • Regular and reliable attendance is a requirement of employment. Requirements: QUALIFICATION STANDARDS • BS required, or at least two years of inside raw material sales with aerospace experience required., • Must have at the time of hire, and maintain throughout employment, a valid NYS drivers’ license free of major infractions with insurance coverage acceptable to the company’s insurance carrier., • Strong analytical and problem-solving skills., • Ability to persuade and influence others to meet sales and revenue goals., • Strong communication skills including written, oral and presentation skills., • Ability to work flexible and evening hours as needed., • Ability to work independently and demonstrate initiative in meeting sales and revenue goals., • Ability to travel as needed., • Proficient Computer skills., • Detailed process oriented., • Assertive, energetic, self-starter., • Ability to manage multiple tasks/projects at a time., • Strong computer skills with proficiency in ERP System and Office365 Suite., • Valid NY State driver’s license required. SUPERVISORY RESPONSIBILITIES • None ACCOUNTABILITIES • The Key Account Manager contributes to the overall success of the company by performing all assigned duties in a professional, timely and accurate manner., • Follow all Company safety policies and procedures as set forth in the Employee Handbook, Safety requirements and any local regulations. EQUIPMENT, MACHINES AND SOFTWARE USED: • Ability to operate a telephone, cell phone, photocopier, calculator, and computer to send/receive email messages, post information to computer software including an ERP System and Microsoft Outlook365 Suite., • Must wear appropriate personal protective equipment including safety shoes, gloves, and safety glasses when performing certain job duties. MENTAL AND VISUAL REQUIREMENTS • Close mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, performing accounting work, using a computer terminal, and/or extensive reading. PHYSICAL ACTIVITIES AND REQUIREMENTS • Ability to sit for extended periods of time, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, and perform repetitive motions of hands and/or wrists., • Ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently to move objects., • Travel is required on an as needed basis to travel to other company site locations or as needed for other company business., • Ability to drive a company provided vehicle between the Syracuse, Rochester, and Buffalo facilities. ENVIRONMENTAL CONDITIONS • Work is performed in a typical office work environment (in-office and/or Remote)., • Work involves minimal exposure to unusual elements, such as temperature changes, outdoor exposure to weather conditions, fumes, odors, gases, mists, and/or smoke, oils and/or lubricating fluids. (SDS sheets on file and available for review)., • Ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently to move objects. COMPENSATION • Salary range is governmental minimum exempt salary level plus established sales incentive program – addendum available. EMPLOYER'S DISCLAIMER • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities., • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Furthermore, the company reserves the right to add to or revise an employee's job duties at any time at its sole discretion., • This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Job Description For the past 28 years, Advantage Investigations has been the Nation’s only insurance defense investigation firm that invests in the operational capabilities necessary to produce consistent, high-quality results—ultimately helping our clients "See What’s True." With over 200+ licensed private investigators Nationwide, Advantage uses strategic planning and technology to give our clients greater clarity on a claimant's daily activities. Providing Covert Surveillance, Claims Investigations, Net-Sweep Investigations, Remote Controlled Surveillance, and more, we’re able to save our clients time and money on insurance fraud cases. Advantage Investigations is seeking a Full Time Private Investigator in the Buffalo, NY & surrounding areas. The qualified candidate will be responsible for conducting covert surveillance, investigating daily activities, obtaining video evidence, and providing a clear report of all activities for our operations team along with basic claims investigations. As a private investigator, you will be provided with a comprehensive training program, door to door pay, fuel card, vehicle and phone allowance, top-of-the-line equipment, as well as other generous benefits. This position requires daily travel within the investigator’s area/territory. Duties & Responsibilities: • Conducting surveillance including covert, stationery, and mobile, • Conducting surveillance throughout their home state and surrounding states, • Recording subject activity on a video recording device, • Conducting alive and well checks, locates, basic scene investigations, paint sample analysis, EDR, and RCS deployments/retrievals, • Preparing and completing a written report of observations, • Uploading Video Evidence and a surveillance report Qualifications & Requirements: • Current NY Private Investigator License preferred, • Private Investigator Licenses required – Licensing differs between states, • Previous experience related to surveillance/claims investigations is preferred, • Access to a reliable, suitable surveillance vehicle for day-to-day use, • Valid Driver’s License, • Ability to provide MVR (driving record), • Willingness to travel throughout home state and surrounding states for work, • Varying weekly work schedule includes weekend and holiday availability, • Good oral and written communication skills, • Self-motivated, ability to work independently, • Meet state mandated requirements to obtain and maintain a Private Investigator license multiple states, • Must pass a Drug Screen Compensation: Investigators are paid door to door at an hourly rate commensurate with experience, within $20.00 to $25.00 an hour. Employees are paid on a bi-weekly basis. Company Benefits: • Door to Door hourly pay, • Fuel Card provided, • Monthly Vehicle Allowance, • Monthly Cell Phone Allowance, • Equipment Provided, • Medical, Dental, Vision, and Disability insurance, • Life Insurance and other supplemental options, • Paid Lodging (when applicable), and per diem pay when out of town, • 401(k) – with match, • 2 weeks of PTO (paid time off), • Parental Leave Advantage Investigations is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Description**Please note, this is a hybrid work opportunity handling Student Loan collections. You must be able to work onsite in our Buffalo, New York Office three (3) days per week. For 40 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government contracts. We are based on the simple principle that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a sense of control. At ConServe, we call it Fostering Financial Freedom®. We take great pride in being a team of the right people, doing the right thing, at the right time, the right way. Why join us? · Performance-based monthly bonus opportunity · Award-winning benefits packages · Flexible schedules · Growth opportunities · Repeatedly named one of the Best Places to Work in Collections · Two-time recipient of the Better Business Bureau’s Torch Award for Ethics O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02 Position Summary: The Sr. Debt Counselor role manages and collects delinquent business and consumer accounts. Our consultative approach helps identify the most suitable way to resolve a balance in the best interest of all parties. Due to the competitive nature of these contracts, it is imperative ConServe locates experienced, professional individuals who are customer-focused, enthusiastic, detail-oriented and able to work in a fast-paced environment or remote work environment. Essential Duties & Responsibilities: • The Sr. Debt Counselor provides financial, clerical and administrative services to ensure efficient, timely and accurate repayment of accounts within their scope of work, • The Sr. Debt Counselor will address collection/accounts receivable issues and assist with special projects based on departmental goals and objectives., • Ensure effective decisions are made in the best interest of the client requirements and expectations., • Demonstrates the right judgment that is within authority and scope of work, • Capable of reviewing Secretary of State, P & Ls and various financial documents to ensure resolution is supportable, • Resolve complex issues, • Demonstrate a positive working relationship with departments to accomplish the goals and objectives of the client and ConServe., • Skip-Tracing – to assist in locating & contacting consumers and businesses, • Meet daily, weekly and monthly goals as set by management at ConServe., • Daily Productivity – Work a specified number of accounts/cases daily and maintain an acceptable level of daily metrics as assigned to the position by Management., • Achieve a high level of resolution with a compliant and customer centric approach, • Record Maintenance – proper management & updating of system to maximize contacts, • Adherence to ConServe’s Blueprint Quality Management System, Code of Conduct, and Compliance Program Non-Essential Duties & Responsibilities: • Other duties as assigned Education Requirement: • High School Diploma or GED, • Associates or Bachelor’s Degree preferred Skills/ Requirements: • One (1) year of ConServe collections experience or five (5) years of relevant 3rd party debt collection experience in Higher Education, Financial Services or Government debt collection., • Consistent, proven twelve-month performance history., • Documented successful debt collection performance records, • The ability to work onsite three days per week and can work remotely the remaining two days., • Current or recent student loan debt collection experience preferred., • Business to Business asset recovery, sales, marketing or other B2B related skills preferred, • Strong organizational and time management skills., • Attention to detail., • Ability to act independently to resolve problems., • The ability to work the required scheduled shift., • Fluent in conversational English and ability to proficiently read and write English, • Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution, • Intermediate Computer skills to document calls and navigate software packages, databases and the internet., • Ability to work in a positive, collaborative manner with coworkers, • Ability and history of maintaining confidentiality and high level of trustworthiness., • Ability and history of interacting well with team members and customers in a professional. manner while maintaining a safe work environment., • Ability to obtain and maintain Government Security Clearance., • Ability to obtain and maintain State Collections Licensure, • U.S. Citizenship or lawful Permanent Resident alien with three or more years as a permanent resident in the United States., • No conflicts of interest with ConServe or our Clients. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law. • Occasionally lift and/or move up to 25 pounds., • Ability to sit or remain sedentary for your entire work shift (8-, 9-, or 10-hour shift), • Ability to talk and listen on a phone for your entire work shift (8-, 9-, or 10-hour shift), • Ability to type on a computer for your entire work shift (8-, 9-, or 10-hour shift) Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. MISSION STATEMENT: ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. Continental Service Group, LLC, d/b/a ConServe endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, extension: 7 or by emailing: . Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status. ConServe is a Drug Free Workplace Monday through Friday Two shifts noon - 9:00 pm are required and the remaining three days are day shifts hours. Hybrid work - must be able to work up to 3 days per week onsite

Job Description These are the fundamental components of the job: • Support all technical services at Lawley for over 650+ end users including infrastructure, business applications, devices, email, and the zoom-based telephone system, • Design and deploy company LANs, WANs, wireless networks, servers, virtualization platforms, storage, routers, firewalls, switches, UPSs, and other related hardware, • Translate complex requirements into functional architecture, which are a combination of storage, compute, and network resources, with the goal of creating high performance, fault tolerant, and robust systems to accomplish business goals, • Responsible for the security of systems, network devices (switches, routers, firewalls) and servers (Windows/Linux) including applying patches, upgrades, and periodic maintenance as required, • Respond to and resolve network connectivity issues (LAN/WAN/Wi-Fi) and server hardware/software failures., • Troubleshoot firewall rules, VPN connectivity, and remote access problems., • Lead network and server upgrade projects (hardware refresh, OS migrations)., • Design and implement new network segments, VLANs, and security zones., • Deploy and configure virtualization environments (VMware/Hyper-V)., • Review and research new technologies, applications, software, and hardware platforms and stay abreast of modern system design principles to facilitate leading edge system implementation, • Integrate servers, including database, email, print, and backup servers and their associated software into the enterprise systems and manage them daily, • 5+ years of experience in network administration (with strong server management background), software systems, and core infrastructure design and implementation, MSP experience preferred, • Bachelor’s degree in Computer Science, Information Systems, or Computer Engineering, • Proven experience in supporting, maintaining, and monitoring of key infrastructure components and services, • Experience with core software applications, such as Microsoft Office, zoom phone, and QlikView, • Ability to work well independently and on a team, • Incredible attention to detail and organizational skills, • Ability to learn quickly, expand tasks to create meaning, and develop knowledge through experience, • Positive attitude, even in a fast-paced environment, • A passion to make customers and coworkers feel important and valued, • Capability to work quickly and efficiently, • Dependability and ability to exercise confidentiality, • We are not a call center environment, • We achieve success by building genuine relationships together, with our teams and clients, • We are a family owned insurance broker (70+ years!), • We are deeply committed to the communities we serve and love to get involved, • Competitive salary and referral bonuses!, • Expansive Benefits (Medical, Dental, Vision—and SO many more), • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!, • Company 401K contribution received starting Day 1 (for participants 21+ years old), • Educational support, career development, and growth opportunities, • Job Security (we’ve never had a lay-off, even during the pandemic), • Flexibility, including hybrid schedules! Business hours 8am-4:30pm, • Comfortable, family-oriented culture, with an emphasis on work life balance, • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities), • Fulfilling opportunities that align with your career path and our business needs The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $84,613.20 to $141,022.00.

Job Description Tax Senior– Remote | Public Accounting Firm Location: Remote (U.S.-based) Job Type: Full-time About the Firm: Mid-size public accounting firm that provides comprehensive tax, advisory, and accounting services to a diverse client base. Known for its collaborative culture and commitment to professional development, the firm is seeking an experienced person to join their team in a fully remote capacity. This is an excellent opportunity for a tax professional looking to work with a firm that values work-life balance, flexibility, and career growth while working with a high-caliber client portfolio. Key Responsibilities:Lead and manage multiple tax engagements, ensuring timely and accurate filings for corporations, partnerships, and high-net-worth individuals.Provide strategic tax planning and compliance services, identifying opportunities for tax savings and risk mitigation.Review complex tax returns and research technical tax issues to ensure compliance with federal and state tax laws.Build and maintain strong client relationships, acting as a trusted advisor on tax-related matters.Mentor and develop junior tax staff, providing training and guidance.Stay current with tax law changes and advise clients accordingly.Assist in business development efforts, including identifying and cultivating new client opportunities.Qualifications:CPA or EA designation required.Bachelor's degree in Accounting, Finance, or a related field (Master’s in Taxation preferred).5+ years of public accounting experience with a strong focus on tax.Expertise in federal and state tax regulations.Experience with tax software such as CCH, ProSystem, or UltraTax.Strong analytical, problem-solving, and client management skills.Ability to work independently in a remote environment.Why Join This Firm? Fully remote work environment with flexible scheduling. Competitive base salary + performance-based bonuses. Comprehensive benefits package, including health, dental, and 401(k) match. Generous PTO and paid holidays. Strong leadership team that prioritizes professional development and career growth. If you're a highly motivated individual looking for a remote opportunity with a growing public accounting firm, we'd love to hear from you! Apply today by sending your resume to or Direct Phone: 605-910-9530

Job Description Department: Memory Schedule: Full-Time, Monday- Friday 8:00am - 4:30pm Location: Amherst Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance (no overnight shifts), • Medical, Dental & Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning & Development Opportunities, • Paid Time Off, • Paid Holidays, • Free Onsite Parking at All Locations Position Summary: The Remote Care Planning Social Worker is responsible for conducting comprehensive biopsychosocial assessments and developing person-centered care plans using a secure digital care planning platform. This Bachelor level of social worker role engages patients, caregivers, and interdisciplinary team members through telehealth and virtual communication tools to coordinate services, address social determinants of health, and promote optimal outcomes. The position requires strong clinical judgment, technological proficiency, and professional virtual engagement skills. Care Planning & Assessment • Conduct comprehensive remote assessments (biopsychosocial, risk, needs, strengths-based)., • Develop individualized, measurable care plans within a digital care management system., • Identify and address social determinants of health (housing, food security, transportation, financial barriers, etc.)., • Coordinate community resources and referrals; document follow-up outcomes., • Monitor progress and update care plans based on patient goals and changing needs., • Conduct scheduled video and phone consultations with patients and caregivers., • Educate patients and families regarding available resources, benefits, and service options., • Facilitate collaborative goal setting that respects patient autonomy and cultural values., • Maintain accurate, timely, and compliant documentation in the digital care planning platform., • Ensure all documentation meets organizational, state, and federal requirements (e.g., HIPAA)., • Utilize reporting tools to track performance metrics and patient outcomes.Remote Professional Etiquette & Virtual Standards, • Maintain a private, secure, and distraction-free workspace during all patient interactions., • Use HIPAA-compliant platforms for all communications., • Present professionally during video calls (appropriate attire, neutral background, and clear audio/video)., • Begin sessions on time and confirm patient identity and consent for telehealth services., • Use clear, empathetic communication and active listening techniques in virtual settings., • Protect confidentiality by using secure networks and safeguarding login credentials., • Bachelor’s degree in Social Work (BSW) from an accredited institution., • Minimum 1–2 years of experience in case management, care coordination, healthcare, or community-based services preferred by not required., • Experience working with diverse populations, including older adults or individuals with chronic conditions preferred by not required., • Knowledge of community resources and public benefits systems preferred by not required. Working Conditions: • Sedentary work – sitting majority of shift, • Walking and standing are required only occasionally, • Ability to sit at a computer terminal for majority of shift, • Requires use of hands and fingers to operate computer and telephone keyboard, • OSHA Category III - Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid Compensation: • The compensation rates noted on postings is the base salary, • Most candidates will start within the first quartile of the range and rates are based on experience Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO Statement Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration. Monday-Friday 8am-4:30pm

Job DescriptionTax Manager – Public Accounting | Hybrid or Remote Overview: A top-tier public accounting firm is hiring an experienced Tax Manager to help lead its growing tax practice. This is an opportunity to join a values-driven organization that places a high priority on flexibility, mentorship, and delivering client excellence. The firm supports hybrid work schedules and fully remote arrangements for the right candidate. Key Responsibilities: * Lead client engagements, including planning, budgeting, and supervising tax preparation and review processes * Provide expert-level tax compliance and consulting services to diverse clients * Mentor and develop junior staff and seniors within the department * Serve as a key point of contact for clients, offering proactive advice and fostering long-term relationships * Stay current with tax legislation and ensure clients remain in compliance while identifying opportunities for tax savings Qualifications: * Bachelor’s or Master’s degree in Accounting, Taxation, or related field * CPA license required * 5+ years of recent public accounting experience with a focus in tax * Strong technical knowledge in federal, state, and local tax regulations * Proven leadership ability and experience managing teams and client relationships Benefits & Work Environment: * Flexible hybrid work environment or fully remote option * Culture focused on professional excellence and personal well-being * Supportive leadership and clear career advancement paths * Competitive salary, bonus potential, and a robust benefits package Apply today by sending your resume to or connect with me to learn more! Direct Phone: 605-601-4597

Job Description Tax Senior– Remote | Public Accounting Firm Location: Remote (U.S.-based) Job Type: Full-time About the Firm: Mid-size public accounting firm that provides comprehensive tax, advisory, and accounting services to a diverse client base. Known for its collaborative culture and commitment to professional development, the firm is seeking an experienced person to join their team in a fully remote capacity. This is an excellent opportunity for a tax professional looking to work with a firm that values work-life balance, flexibility, and career growth while working with a high-caliber client portfolio. Key Responsibilities:Lead and manage multiple tax engagements, ensuring timely and accurate filings for corporations, partnerships, and high-net-worth individuals.Provide strategic tax planning and compliance services, identifying opportunities for tax savings and risk mitigation.Review complex tax returns and research technical tax issues to ensure compliance with federal and state tax laws.Build and maintain strong client relationships, acting as a trusted advisor on tax-related matters.Mentor and develop junior tax staff, providing training and guidance.Stay current with tax law changes and advise clients accordingly.Assist in business development efforts, including identifying and cultivating new client opportunities.Qualifications:CPA or EA designation required.Bachelor's degree in Accounting, Finance, or a related field (Master’s in Taxation preferred).5+ years of public accounting experience with a strong focus on tax.Expertise in federal and state tax regulations.Experience with tax software such as CCH, ProSystem, or UltraTax.Strong analytical, problem-solving, and client management skills.Ability to work independently in a remote environment.Why Join This Firm? Fully remote work environment with flexible scheduling. Competitive base salary + performance-based bonuses. Comprehensive benefits package, including health, dental, and 401(k) match. Generous PTO and paid holidays. Strong leadership team that prioritizes professional development and career growth. If you're a highly motivated individual looking for a remote opportunity with a growing public accounting firm, we'd love to hear from you! Apply today by sending your resume to or Direct Phone: 605-910-9530

Job Description For the past 28 years, Advantage Investigations has been the Nation’s only insurance defense investigation firm that invests in the operational capabilities necessary to produce consistent, high-quality results—ultimately helping our clients "See What’s True." With over 200+ licensed private investigators Nationwide, Advantage uses strategic planning and technology to give our clients greater clarity on a claimant's daily activities. Providing Covert Surveillance, Claims Investigations, Net-Sweep Investigations, Remote Controlled Surveillance, and more, we’re able to save our clients time and money on insurance fraud cases. Advantage Investigations is seeking a Full Time Private Investigator in the Buffalo, NY & surrounding areas. The qualified candidate will be responsible for conducting covert surveillance, investigating daily activities, obtaining video evidence, and providing a clear report of all activities for our operations team along with basic claims investigations. As a private investigator, you will be provided with a comprehensive training program, door to door pay, fuel card, vehicle and phone allowance, top-of-the-line equipment, as well as other generous benefits. This position requires daily travel within the investigator’s area/territory. Duties & Responsibilities: • Conducting surveillance including covert, stationery, and mobile, • Conducting surveillance throughout their home state and surrounding states, • Recording subject activity on a video recording device, • Conducting alive and well checks, locates, basic scene investigations, paint sample analysis, EDR, and RCS deployments/retrievals, • Preparing and completing a written report of observations, • Uploading Video Evidence and a surveillance report Qualifications & Requirements: • Current NY Private Investigator License preferred, • Private Investigator Licenses required – Licensing differs between states, • Previous experience related to surveillance/claims investigations is preferred, • Access to a reliable, suitable surveillance vehicle for day-to-day use, • Valid Driver’s License, • Ability to provide MVR (driving record), • Willingness to travel throughout home state and surrounding states for work, • Varying weekly work schedule includes weekend and holiday availability, • Good oral and written communication skills, • Self-motivated, ability to work independently, • Meet state mandated requirements to obtain and maintain a Private Investigator license multiple states, • Must pass a Drug Screen Compensation: Investigators are paid door to door at an hourly rate commensurate with experience, within $20.00 to $25.00 an hour. Employees are paid on a bi-weekly basis. Company Benefits: • Door to Door hourly pay, • Fuel Card provided, • Monthly Vehicle Allowance, • Monthly Cell Phone Allowance, • Equipment Provided, • Medical, Dental, Vision, and Disability insurance, • Life Insurance and other supplemental options, • Paid Lodging (when applicable), and per diem pay when out of town, • 401(k) – with match, • 2 weeks of PTO (paid time off), • Parental Leave Advantage Investigations is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job DescriptionField Technician Aerocom Systems LLC | Remote/Travel | Full-Time | $50,000–$70,000🔧 About the Role: Aerocom Systems LLC is one of the world's leading manufacturers of pneumatic tube systems (PTS) — the behind-the-scenes technology that powers hospitals, pharmacies, and large facilities across the country. We're growing fast and hiring two Field Technicians to join our installation and service team. This is a hands-on, travel-based role where you'll be on the front lines — installing, commissioning, and troubleshooting pneumatic tube systems at client sites nationwide. If you love working with your hands, solving problems in the field, and thrive independently, this is the role for you. 🌎 What This Role Looks Like Day-to-Day: • Travel to customer sites across the U.S. to install and commission pneumatic tube systems (expect 1–2 week rotations), • Read and interpret installation manuals, schematics, and work orders, • Perform mechanical installation, control wiring, and system configuration, • Troubleshoot and resolve system malfunctions during setup and after go-live, • Supervise subcontractors and ensure work meets project specifications, • Perform preventative maintenance inspections on installed PTS systems, • Train and educate customers on system use and basic maintenance, • Complete daily logs, work orders, and field reports in Spectrum by end of business, • Provide after-hours and weekend phone support on a rotating schedule, • Safely lift and move equipment up to 100+ lbs.; work on lifts and elevated platforms✅ What We're Looking For:Must-Haves:, • Mechanical installation experience — piping, equipment, systems, or similar hands-on field work, • Basic electrical knowledge — wiring, controls, and troubleshooting, • Power tool proficiency — hand tools, power tools, and multimeters, • Travel availability — nationwide travel with 1–2 week rotations, • Self-motivated & documentation-driven — able to work from manuals and complete daily logs, • Physical capability — ability to lift 100+ lbs. and work on lifts and elevated platforms, • Experience documenting service or installation reports, • Prior experience working with contractors or on job sites, • OSHA 30 certification (or willingness to obtain), • Telecommunications/cell tower installation, • HVAC systems, • Gas utilities/pipefitting, • Industrial maintenance, • Electrical installation or automation, • Field service or construction environments💰 Compensation & Benefits, • Pay Range: $50,000–$70,000 annually (commensurate with experience; paid via fluctuating workweek method per 29 CFR 778.114), • Comprehensive health insurance, • Retirement plan, • Company vehicle provided, • Training & development — we'll teach you our systems; you bring the technical aptitude DBOAMPK1Yt

Job Description PROGRAM DESCRIPTION: The Interpreting and Translation Department at Journey’s End offers high-quality, in-person interpretation and document translation services in over 45 languages needed to do business in a global society. These services are ideal for hospitals and medical service providers, educational institutions, non-profit organizations, attorneys and real estate agents, government entities and anyone else seeking to provide services to Limited English Proficient individuals We coordinate with partner organizations and service providers to run monthly trainings for our 60+ per-diem interpreters, provide free “best practices for working with an interpreter” trainings for our diverse customer base, and attend events and networking opportunities with the aim of promoting our services, expanding the network of providers we work with, and recruiting new interpreting candidates. JOB DESCRIPTION: Journey’s End Interpreters—Perform oral (spoken) communication of a message from one language to another through consecutive interpretation. Interpreters provide spoken language assistance for various agencies and customers in the community as representatives of Journey’s End Refugee Services. Interpreters may also be asked to perform Sight Translation—The oral (spoken) communication of a written text into another language (reading aloud). Interpretation appointments may be in-person, telephonic, or video remote, and typically occur on weekdays during normal business hours. Journey’s End Translators— Perform written communication of a message from one language to another language. Document translation projects may include birth/marriage certificates, IDs, flyers, surveys, report cards, handbooks, legal and medical documents, and more. Translators must demonstrate superior knowledge of grammar, syntax, spelling, and punctuation in both English and at least one other language. Translators may complete all document translation projects remotely, but must submit translated product by the agreed upon deadline. Applicants may choose to be an interpreter, translator, or both. PRIMARY RESPONSIBILITIES: • Interpreters: Perform in-person, telephonic, and/or video remote consecutive interpretation for service providers and their clients in a professional setting., • Interpreters: Perform sight translation for service providers and their clients in a professional setting., • Translators: Perform document translation services by translating text from source language to target language without adding, omitting, or distorting source content., • Abide by Journey’s End confidentiality policy and HIPAA Privacy regulations, which protect spoken, written, and electronic “individually identifiable health information”., • Adhere to the principles of the Journey’s End Interpreter Code of Ethics including high standards of professionalism, impartiality, and confidentiality., • Fluency/near-fluency in English and at least one other language., • Advanced knowledge of grammar, spelling, and punctuation in English and the target language(s)., • Excellent verbal and written language skills in both English and at least one other language., • Ability to deliver interpretation in a highly accurate and complete manner., • Basic computer skills in email communication, Microsoft Word, and Microsoft Excel., • Highly organized, punctual, professional, and reliable: able to keep track of scheduled appointments, follow-through on all job duties, and communicate effectively and courteously with supervisor and customer., • Commitment to continued improvement and learning., • Reliable transportation.

Job Description Job Title: Outreach & Entitlement Specialist Licensed Housing Position Status: Full-Time Position Classification: Non- Exempt Remote: No Department: Integrated Care & Outreach Immediate Supervisor: Integrated Care & Outreach Coordinator Salary: $55,000/annually Job Summary: The Outreach & Entitlement Specialist plays a vital role in connecting underserved individuals and communities to essential services and benefits. This position is responsible for conducting targeted outreach, building trust with clients, and assisting them in navigating complex systems to access public entitlements such as healthcare, housing, food assistance, disability benefits, and other social services. The specialist works collaboratively with internal teams and external partners to identify eligible individuals, assess needs, and provide hands-on support throughout the application and enrollment processes. This position is responsible for the monitoring and recertification process for entitlements for individuals residing in a congregate living setting. This role requires strong interpersonal skills and a deep understanding of local, state, and federal entitlement programs. Supervisory Duties: This position has no supervisory duties. Essential functions: Percent of time: Outreach & Entitlements 80% • Throughout the outreach process serves as a helpful, supportive, and nonjudgmental resource for community members., • Build relationships with clients to understand their needs and barriers to accessing services., • Assist clients in completing applications for public benefits and entitlements., • Provides advocacy and transportation assistance as required for entitlements appointments., • Assure that physician authorizations for Medicaid reimbursement are obtained for all residents prior to admission., • Ensure that re-authorizations are obtained in accordance with regulatory guidelines., • Attend in person and/or participate in referral status meetings., • Monitor hospitalizations and discharges., • Collaborate with service providers, case managers, and government agencies to coordinate care and referrals., • Stay current on changes in eligibility criteria, program guidelines, and available resources., • Conduct outreach in community settings, shelters, clinics, and other relevant locations. Data Management/Administrative 15% • Participate in benefits related trainings., • Participate in other required agency training courses., • Thoroughly log all client interactions in systems as required., • Track all client entitlements, recertifications and statuses., • Keep accurate and complete work files, including records, documentation, and other materials. Maintain organized records of client interactions, referrals provided, and follow-up activities., • Track progress toward completion of project deliverables as defined by funding contracts. Any other job responsibilities directly assigned to you by your supervisor. 5% Education: Associate's degree in human services, public health, or related field (or equivalent experience), plus one year experience working in a customer service role. Required Skills/Abilities: • Valid NYS Driver's license with evidence of good driving record and vehicle in good working condition., • Strong verbal communication skills and comfort with communicating in person and by phone, email, text message, and other mediums., • Ability to keep written case notes and submit required documentation., • Attention to detail and ability to understand and follow complex program guidelines and requirements., • Comfort with computers and web-based systems. Familiarity with databases, Microsoft Office, and Google Apps a plus., • Knowledge of (preferred) or interest in learning the human services network in Erie County and regionally., • Self-directed and able to work well independently as well as part of a team., • Creative thinking, sharing ideas that will help ensure project success., • Demonstration of a helpful, positive, and nonjudgmental approach, showing respect and fairness for each client and for all stakeholders., • Positive attitude with motivation to provide interactive and compassionate experience to those in our programs., • Must exhibit a passion for BFNC's vision, mission and values and act as a role model, • Must be able to work sensitively and effectively with individuals of diverse educational, socioeconomic, and cultural backgrounds. Ergonomics: Sitting, standing, stooping, bending, standard lifting up to 25 pounds, carrying, repetitive movements. Ability to operate and repair machines; prolonged periods of standing, walking, bending, and stretching. Must be able to access and navigate the site and go up and down stairs. All the ergonomic requirements must be performed without significant risk of injury to oneself or others or otherwise demonstrated or explain how one can perform essential functions of the position listed above with or without accommodations. Workplace Conditions Disclaimer Employees in this role may be required to visit environments where exposure to pests (including bed bugs, insects, or rodents), unsanitary conditions, secondhand smoke, or communicable health concerns may occur. The organization provides training, protective equipment, and safety protocols to minimize risks and ensure a safe working environment

Job Description Job Title: Outreach & Entitlement Specialist Supportive Housing Position Status: Full-Time Position Classification: Non- Exempt Remote: No Department: Integrated Care & Outreach Immediate Supervisor: Integrated Care & Outreach Coordinator Salary: $50,000/annually Job Summary: The Outreach & Entitlement Specialist plays a vital role in connecting underserved individuals and communities to essential services and benefits. This position is responsible for conducting targeted outreach, building trust with clients, and assisting them in navigating complex systems to access public entitlements such as healthcare, housing, food assistance, disability benefits, and other social services. The specialist works collaboratively with internal teams and external partners to identify eligible individuals, assess needs, and provide hands-on support throughout the application and enrollment processes. This position is responsible for assisting with the monitoring and recertification process for entitlements for individuals residing in a supportive housing setting. This role requires strong interpersonal skills and a deep understanding of local, state, and federal entitlement programs. Supervisory Duties: This position has no supervisory duties. Essential functions: Percent of time: Outreach & Entitlements 80% • Throughout the outreach process serves as a helpful, supportive, and nonjudgmental resource for community members., • Build relationships with clients to understand their needs and barriers to accessing services., • Assist clients in completing applications for public benefits and entitlements., • Provides advocacy and transportation assistance as required for entitlements appointments., • Assure that disability verifications are obtained for all residents prior to admission., • Assists with obtaining any documentation for move in., • Assists team with client apartment set-up and move in as needed., • Completes move in paperwork, including entitlement assessment., • Attend in person and/or participate in referral status meetings., • Monitor hospitalizations and discharges in relation to entitlements., • Collaborate with service providers, case managers, and government agencies to coordinate care and referrals., • Stay current on changes in eligibility criteria, program guidelines, and available resources., • Conduct outreach in community settings, shelters, clinics, and other relevant locations. Data Management/Administrative 15% • Participate in benefits related trainings., • Participate in other required agency training courses., • Thoroughly log all client interactions in systems as required., • Create purchase requisitions as needed., • Track all client entitlements, recertifications and statuses., • Keep accurate and complete work files, including records, documentation, and other materials. Maintain organized records of client interactions, referrals provided, and follow-up activities., • Track progress toward completion of project deliverables as defined by funding contracts. Any other job responsibilities directly assigned to you by your supervisor. 5% Education: Associate's degree in human services, public health, or related field (or equivalent experience), plus one year experience working in a customer service role. Required Skills/Abilities: • Valid NYS Driver's license with evidence of good driving record and vehicle in good working condition., • Strong verbal communication skills and comfort with communicating in person and by phone, email, text message, and other mediums., • Ability to keep written case notes and submit required documentation., • Attention to detail and ability to understand and follow complex program guidelines and requirements., • Comfort with computers and web-based systems. Familiarity with databases, Microsoft Office, and Google Apps a plus., • Knowledge of (preferred) or interest in learning the human services network in Erie County., • Self-directed and able to work well independently as well as part of a team., • Creative thinking, sharing ideas that will help ensure project success., • Demonstration of a helpful, positive, and nonjudgmental approach, showing respect and fairness for each client and for all stakeholders., • Positive attitude with motivation to provide interactive and compassionate experience to those in our programs., • Must exhibit a passion for BFNC's vision, mission and values and act as a role model, • Must be able to work sensitively and effectively with individuals of diverse educational, socioeconomic, and cultural backgrounds.

Job DescriptionSalary: $64,405 - $68,619 About the organization Citizen Action is a statewide grassroots movement organization that fights for political, social, racial, economic and environmental justice. We work at the grassroots to give people a sense of their own power. We collaborate with organizations and coalitions in communities throughout New York to address critical issues at the local, state and federal levels. About the position Citizen Action is looking to add a Community Campaigns Organizer for Western New York to our team. The Community Campaigns Organizer will work directly with community members to basebuild and expand organizational membership through the lens of organizational issue based campaigns. This position will report to the Co-Director of Campaigns Organizing. Skills/Qualifications: • A minimum of 3 years of organizing experience, with at least 2 of the 3 years experience in a paid, professional role, preference for candidates with experience working on issue campaigns and/or electoral campaigns, • A minimum of 1 year of experience planning and utilizing basebuilding tactics such as phone banking, door canvassing, tabling, facilitation of workshops and meetings, and other such skill areas, • A minimum of 1 year of experience planning and utilizing issue campaign tactics such event planning, lobby meetings, and other such skill areas, • Willingness to learn and effectively use the organizations training methodology - demonstrating the skill, doing shoulder-to-shoulder work with member leaders, tracking/analyzing results, and providing effective feedback., • Commitment to track the progress of basebuilding and outreach work through the use of organizational data systems in order to assess success, • Familiar with Google Drive and Zoom. Preferred experience with VAN, Scale to Win, Mobilize, and Action Network, and a willingness to learn outreach tools., • Displays cultural competency and has a proven ability to connect and relate to people from a wide variety of diverse backgrounds., • Ability to be flexible with work planning and priority setting in order to meet the needs of the organization and the local community, • Ability to work evenings and weekends, • Ability to travel for work commitments What youll do and the impact you'll make • Base Building/Outreach/Recruitment Recruit organizational members. Use campaign issues and electoral campaigns to grow our organization through outreach strategies that grow the dedicated base of volunteers. Develops and employs strategic campaigns at the local level that connect to the statewide priorities of the organization. Create and implement an outreach and recruitment plan to grow our membership base for chapter meetings, committee meetings, mobilization efforts, and campaign tactics. Use organizing tactics such as 1:1s, phone banking, text banking, tabling, and door canvassing in order to grow chapter members. Lead outreach events with members. Focus will be on outreach to directly impacted individuals who can share the stories that amplify the need for change in our issue campaigns., • Leadership Development: Train volunteers and members in strategic education and leadership skills such as strategy development, event planning, media interaction, storytelling, and other areas that build capacity for basebuilding and absorption of new membership in regions. Ensure that leaders in the community have a role and develop their skills in organizing for social change., • Administrative - Manage data requirements, such as entering 1:1s, volunteer activities, turnout, volunteer profiles, and other information into organizational systems.. Work with the Canvass and Mobilization Director to create recruitment phone banks, canvass lists, outreach and recruitment scripts, and other such needs, • Legislative Work to create outreach strategies based on legislative campaigns that demonstrate an understanding of the political profiles of elected officials in regions., • Campaigns - As appropriate, work with staff and members to identify, plan, and execute local campaigns that connect to and benefit the statewide and Federal issue campaign work., • Electoral: Recruit members and leaders to be a part of organizational leadership structures and help identify members to run for political office., • Communications Create content and collect stories for weekly emails, social media, and other communications opportunities, and work with Communications staff to implement campaigns strategies such as letters to the editor, op-eds, and other communications tactics, • Other duties assigned by your supervisor. Preferred: • Able to speak Spanish fluently. Supervisory Responsibility: • This is not a supervisory role. Location This position is a hybrid of remote and in-person. This position reports to the Buffalo office. In-person participation in meetings and events will be required at different locations. Periodic travel across New York State is required. Travel may be required outside of New York State. Travel may include multiple day trips and over weekends. Our Benefits • Working collaboratively in an organization at the forefront of building power across NYS, • Competitive salary, • 100% paid employee monthly medical and vision premiums, • Access to mental health and dental plans, • 401(k) retirement plan, • Monthly cell phone stipend, • Generous paid holidays, vacation time, and paid sick leave, • Organization shutdown weeks in July and December, and Summer Fridays Please note, all benefits are subject to change. Salary: $64,405 - $68,619 Union Affiliation Citizen Action is proud to be a unionized workplace in partnership with Worker Action. This position is a bargaining unit position. Equal Opportunity Employer Citizen Action of NY and The Public Policy and Education Fund are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. We are looking for the most passionate people who want to join our team. People of color are strongly encouraged to apply. Applicants may be entitled to reasonable accommodations under the terms of the ADA and state/local laws. Please let us know if you need assistance participating in the interview process.

Job Description John Garfinkel – State Farm Agency Remote – United States (Candidates must be able to support clients primarily in Eastern Time / New York area) Position Overview John Garfinkel – State Farm Agency is seeking a Remote Bilingual (Polish/English) State Farm Experience Team Member who will work with clients virtually to assess insurance needs and recommend coverage solutions. This position allows qualified licensed insurance professionals to serve clients from a remote work setting while maintaining high service standards. Key Responsibilities • Conduct virtual consultations to assess client insurance needs, • Recommend appropriate insurance products based on client goals, • Provide professional service and follow-up through phone, email, or video, • Build and maintain long-term client relationships, • Support agency retention and policy review efforts, • Collaborate with team members remotely to meet performance goals Qualifications • Active Property and Casualty Insurance license required, • Recent State Farm experience is a must., • Proven ability to work independently in a remote environment, • Strong communication and interpersonal skills required, • Home-based work setup with reliable internet connectivity Compensation & Benefits • Base salary: $40,000 – $60,000 per year, • Compensation structured based on performance and experience Why Join Our Team As a Remote Insurance Specialist for John Garfinkel – State Farm Agency, you will help provide personalized coverage solutions while enjoying the flexibility of remote work. We support professional development and client-focused service at every level. Work Environment This is a remote position; candidates should be available to support clients primarily in Eastern Time (ET) and maintain a suitable remote work setup. Must have recent State Farm experience and an active Life and Health Insurance license. How to Apply Please submit your resume to and we will follow up with the next steps. Disclosure This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must complete any applicable licensing requirements and training programs. Employees of State Farm agents are not employees of State Farm.

Job Description * • We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry. Key Responsibilities * • Assist clients remotely via email, phone, and messaging platforms, • Answer travel-related inquiries in a clear, professional, and friendly manner, • Support itinerary updates, cancellations, changes, and special requests, • Provide guidance on destinations, travel requirements, and agency procedures, • Monitor upcoming trips and proactively communicate with clients when needed, • Strong written and verbal communication skills, • Customer service experience (travel, hospitality, call center, or support roles preferred), • Highly organized, dependable, and detail-oriented, • Comfortable working independently in a remote environment, • Able to learn new systems, tools, and processes quickly, • 100% remote, work-from-home position, • Flexible scheduling options, • Full training and ongoing support, • Growth opportunities within a travel-focused company, • Access to travel-related perks and industry discounts, • Supportive and collaborative remote team environment.