The company needs a performance-driven Customer Success Manager to join our team. The primary focus of this role is customer acquisition and retention. You will build relationships that strengthen and support the health of our company. Other tasks include updating information using our CRM software and proactively collecting feedback to increase our team’s success. Duties and Responsibilities Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude. Provide proactive strategy with their assigned customer accounts Work with customers to ensure they are leveraging effectively and finding value in our services Become an expert and educate customers on the use and benefits of our products Work closely with Sales, Support, Billing, and other Technical teams to ensure an exceptional customer experience and take care of any customer issues Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Development Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes Maintain a revenue base by managing account retention and renewal Drive upgrade revenue through increased product adoption and increased usage Customer Success Requirements and Qualifications Bachelor’s degree in a relevant field Experience in account management or in a similar customer-facing role Familiar with customer success metrics and key performance indicators (KPIs) Knowledgeable about our product specifications Communication skills
Location: Illinois Work Type: Full Time Regular Job No: 502552 Categories: Sales, Leadership Application Closes: Open Until Filled ...
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We val...
I. Job Purpose and Core Tasks The Manager, Customer Success Utilization plays a critical role in: 1) managing overall customer satisfaction of installations 2) driving effective customer utilization of specific technology products post go live., within their respective regions 3) deliverin...
I. Job Purpose and Core Tasks The Customer Success Utilization Manager plays a critical role in managing overall success, effectiveness, and adoption of the technologies installed (hardware and software of Operation Room/Video installation projects) within their respective regions. This role wil...
OPW/PDQ, Vehicle Wash Solutions (A Dover Company) has an opportunity for a Senior Embedded C++ Software Engineer for Industrial Control and Automation based in De Pere, WI. This position is responsible for defining and developing embedded software and real-time firmware for industry-leading cont...
Serving the needs of all families with young children,Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a communi...
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Overview: Our Assistant Store Managers develop their leadership skills in real time by assisting the Store Manager with account management (collections), customer outreach, and risk management. You will take part in overseeing, training, and coaching customer service representatives in the store ...
Location: Florida Work Type: Full Time Regular Job No: 502874 Categories: Sales, Early Career Programs, Financial Representative Trainee Application Closes: Open Until Filled ...
Location: Texas Work Type: Full Time Regular Job No: 502865 Categories: Sales, Early Career Programs, Financial Representative Trainee Application Closes: Open Until Filled ...
Job Info Job Location: Gettysburg, PARoute Type: OTRType of Assignment: FlexEquipment: Tanker Job Requirements CDL Class: CDL AExperience: 6+ monthsHandling: Touch freight, StrappingHazmat RequiredManual Transmission Required Additional Information Daily/Basic Job operations · At all time...
Unleash your potential with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive ...
Build your best future with the Johnson Controls Team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are u...
Black Canyon Consulting (BCC) is searching for a Technical Lead - Program Principal Engineer for SeqPlus to support our work for the National Center for Biotechnology Information (NCBI) at the National Library of Medicine (NLM), an institute of the National Institutes of Health. This opportunity...
ESSENTIAL DUTIES AND RESPONSIBILITIES • Foster the customer relationship in a team based selling model. • Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads...
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE. Join Our Community of Food People! The primary purpose of this position is to develop and manage established as well as new customers, by selling food and non-food items to achieve sales and p...
ESSENTIAL DUTIES AND RESPONSIBILITIES Leadership: Leadership of the Area Sales Support team (Chefs, Restaurant Operations Consultants, Category/Segment Specialists, Stock Yards Business Development Mangers) to drive critical KPIs. Drive resource allocation of sales support teams to maximize s...
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