Traveling Maintenance Technician
hace 10 días
Levittown
Job Description We are seeking an experienced Field Service Technician with strong electrical, mechanical, and PLC skills to diagnose, maintain, and repair a variety of secondary packaging equipment. This role requires hands-on technical expertise, excellent customer service abilities, and the capability to lead installation crews and train junior technicians. This position requires approximately 70% travel to customer sites. Key Responsibilities • Diagnose, identify, and troubleshoot issues on industrial packaging equipment., • Perform equipment installation, maintenance, repairs, and lead installation crews as needed., • Read and interpret technical manuals, blueprints, electrical schematics, and mechanical drawings., • Communicate effectively with customers to provide clear updates and build trust., • Provide professional on-site and phone support, maintaining strong customer relationships., • Identify and communicate sales opportunities (maintenance plans, retrofits, spare parts, replacement equipment)., • Submit service reports, quotes, parts documentation, inventory updates, and expense reports in a timely manner., • Properly document, label, and return defective parts after repairs., • Follow all safety policies, practices, and procedures at all times., • Collaborate with local and national teams to ensure efficient service delivery., • Supervise and train junior maintenance staff., • Perform film audits, identify film-related issues, and provide solutions., • Prepare for service calls by reviewing relevant documentation and schematics., • Maintain personal tools, test equipment, and vehicle stock in proper working order., • Travel regularly to customer locations, including overnight stays (approximately 70% travel)., • Associate degree or higher in Mechanical or Electrical Technology or 5+ years of recent experience working with secondary packaging equipment., • PLC experience—ability to write simple logic, interface with equipment, and make program changes., • Experience with case erectors, stretch wrappers, shrink equipment, and other packaging systems., • Ability to lift and carry up to 50 lbs; frequent kneeling, standing, bending required., • Strong independent work skills with the ability to lead teams when needed., • Successful completion of factory certification courses as required., • Excellent written and verbal communication skills for service reporting., • Strong time-management and organizational skills., • Proficiency in Microsoft Excel, Outlook, SharePoint, and Salesforce CRM., • Must possess and maintain a valid driver’s license, clean driving record, vehicle registration, and insurance., • Ability to operate a forklift., • Ability to use a smartphone and required work-related applications., • Must pass pre-employment background check and drug screening., • Must be willing and able to travel 70% of the time, including overnight trips.