Maintenance Technician
1 day ago
Orlando
Job Description Position Overview The Maintenance Technician is responsible for maintaining the facilities, infrastructure, common areas, amenities, and building systems throughout the Golden Oak community and assigned support areas. This role requires a hands-on, proactive technician who can identify, troubleshoot, and resolve maintenance needs while maintaining the high standards of appearance, safety, discretion, and service expected within a luxury residential and hospitality environment. The position supports the overall functionality and presentation of the property and provides professional, responsive service to residents, guests, vendors, and management. Key Responsibilities • Perform routine maintenance and repairs to common areas, buildings, amenities, infrastructure, and community equipment., • Conduct proactive property inspections to identify maintenance needs, safety hazards, appearance concerns, and potential code or operational issues before they become larger problems., • Troubleshoot maintenance issues, determine the appropriate course of action, complete repairs within the technician's training and qualifications, and recommend or coordinate vendor support when specialized service is required., • Perform preventative maintenance on lighting, plumbing, electrical, HVAC, mechanical, irrigation, doors, gates, pumps, motors, and other building or community systems as assigned., • Perform inspections and preventative maintenance of fountains and water features, including water clarity, chemistry testing, filtration, circulation, pumps, and related equipment, as trained and authorized., • Complete basic carpentry, drywall, painting, pressure washing, hardware, fixture, flooring, and minor hardscape repairs as needed., • Maintain community common areas, walkways, parking areas, recreational facilities, and amenities in a clean, safe, first-class, and show-ready condition., • Complete work orders promptly and professionally, including documenting findings, corrective actions, photos, materials used, and follow-up needs in the designated computerized maintenance management system, such as MaintainX., • Respond promptly to urgent maintenance conditions and after-hours emergencies when required, including taking appropriate action to secure an area, limit damage, and communicate with management., • Coordinate and support outside vendors and contractors when work requires specialized licensing, certification, equipment, or expertise., • Operate and maintain hand tools, power tools, ladders, vehicles, and maintenance equipment safely and in accordance with manufacturer guidelines and company standards., • Maintain inventory of maintenance supplies, parts, tools, and materials and notify management when replenishment, repair, or replacement is needed., • Provide light cleaning and appearance-related support necessary to maintain community standards and address immediate presentation concerns., • Support community and Summerhouse events as assigned, including moving and setting up furniture, tables, chairs, tents, equipment, and other event-related materials., • Communicate professionally and discreetly with residents, guests, vendors, and management regarding maintenance requests, project status, and property conditions., • Protect resident and community privacy and maintain confidentiality when working in or around residential and guest-facing areas., • Follow all applicable OSHA requirements, safety procedures, company policies, community standards, and established operating guidelines., • Participate in training, cross-training, and professional development opportunities to expand technical skills and support the evolving needs of the community., • Perform other duties and special work assignments as needed. Qualifications • High school diploma or equivalent preferred., • One (1) to two (2) years of facilities, general maintenance, building engineering, or related hands-on maintenance experience preferred., • Experience in a luxury residential, hospitality, resort, HOA, condominium, apartment, or commercial property environment strongly preferred., • Working knowledge of plumbing, electrical, carpentry, painting, drywall, lighting, mechanical systems, pumps, and general building maintenance., • Strong troubleshooting and problem-solving skills, with the ability to diagnose issues and determine whether a repair can be completed in-house or requires specialized vendor support., • Ability to safely operate hand tools, power tools, ladders, maintenance equipment, and community vehicles., • Ability to use a computerized work-order or maintenance management system and accurately document inspections, repairs, and follow-up actions., • Strong organization and time-management skills with the ability to prioritize multiple work orders and assignments with minimal supervision., • Excellent communication, customer service, professionalism, and interpersonal skills., • Ability to work independently while also contributing effectively as part of a collaborative maintenance and operations team., • Valid driver's license and ability to safely operate assigned vehicles required. Physical Requirements and Expectations • Ability to stand, walk, bend, climb, kneel, crouch, and reach for extended periods., • Ability to lift and carry up to 50 pounds regularly and assist with heavier items using appropriate equipment or team lifting practices., • Ability to work indoors and outdoors in varying weather conditions, including heat, humidity, rain, and cold., • Ability to safely use ladders and perform work at moderate heights., • Ability to walk and inspect large areas of the property throughout the workday., • Ability to respond to emergency maintenance situations as needed, including evenings, weekends, and holidays., • Schedule may include weekdays, weekends, holidays, and occasional after-hours work based on operational needs., • Technicians are expected to maintain a professional appearance and conduct themselves in a courteous, respectful, and service-oriented manner at all times., • The position requires flexibility and a willingness to learn new systems, develop additional technical skills, and adapt to changing property and operational needs.