Customer Service Representative
3 days ago
Cedar Grove
Our client, in the food and beverage CPG space, is hiring multiple Customer Service Representatives for the busy holiday season. This is a great opportunity to join a fast-paced, collaborative team environment while helping customers during peak operations. Shopify experience is required. Customer Service Representatives – Seasonal (Onsite) Location: Cedar Grove, NJ (Onsite, 5 days/week) Pay Rate: $17.50/hour Schedule: 8:30 AM – 5:00 PM, Monday–Friday Timeline: Training begins October 20, active work period October 27 – December 24 Key Responsibilities: • Handle inbound calls and emails with professionalism and accuracy, • Place and track customer orders, • Resolve issues and provide solutions in a timely manner, • Support with ad-hoc customer service requests as needed Requirements: • Prior customer service experience (Shopify and OMS experience strongly preferred), • Strong communication and problem-solving skills, • Adaptable, reliable, and able to thrive in a high-volume environment, • Must be available for on-site work in Cedar Grove, NJ, throughout the assignment