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  • Center Manager/Manageress
    Center Manager/Manageress
    1 month ago
    Full-time
    Sunset Park, Brooklyn

    HAPIK is a new and fast-growing brand of fun climbing gyms, and a new concept in the world of family entertainment centers (FEC). With an international presence (UK, France, Germany, Spain, USA), we strive to offer our guests a SAFE, FUN and UNIQUE climbing experience. When coming to one of our HAPIK centers, our customers have access to a wide range of fun climbing walls and vertical challenges fully secured through auto belays as well as high ropes courses. With HAPIK, indoor rock climbing is made fun and accessible. Our purpose is to promote education, self-confidence and well-being through active play. At HAPIK, we like to say “THE HIGHER THE SUMMIT, THE BIGGER THE SMILE”. With already 3 locations in the US (Los Angeles, Dallas and Yonkers) we are opening our first location in Brooklyn in the amazing creative hub of Industry city and we are seeking a Center Manager who will bring this new center to the top. It is a great time to join the HAPIK adventure! PRINCIPAL DUTIES & RESPONSABILITIES The Center Manager is the Center Leader. They are accountable for everything that happens in the center and strive to bring the Center to the summit. This role is not confined to an office or laptop; the Center Manager spends over 75% of their time on the floor, actively engaging with staff and customers. They oversee all aspects of their center’s operations, leading by example, ensuring safety protocols, exceptional customer service, efficient facility operations, and business growth. The manager’s main responsibilities are: Customer Service: Foster a welcoming and inclusive environment for all visitors, ensuring exceptional customer service at all times. Address customer inquiries, concerns, and feedback promptly and professionally. Resolve any issues or conflicts that arise among customers or staff members. Safety: Ensure safety by enforcing all company and regulatory standards, Conduct regular safety inspections of climbing equipment, walls, harnesses, rope courses and other facilities. Staff Management: Hire, train, manage and motivate the staff in order to create a strong team environment and a result-driven culture, Create staff schedules, Be a hands-on leader and role model able to support the team by executing any position as needed. Facility Operations: Deliver efficient day-to-day operations for the center, including center opening/closure procedures, equipment maintenance, facility cleanliness, inventory management and cash and sales control. Business Development: Help the business thriveand ensure outstanding customer satisfaction to meet the company’s goals. Develop and manage budgets and implement some business strategies to drive revenue growth (pricing, promotions, marketing initiatives, …) Build relationships with community organizations, schools, and other potential stakeholders to promote the facility and increase participation. Stay informed about industry trends and competitor activities and adapt strategies accordingly. EDUCATION & QUALIFICATIONS Bachelor’s degree in business administration, sports management, hospitality or a related field or equivalent experience preferred. Prior 3 years of managerial experience, preferably within leisure, recreation, fitness, hospitality, entertainment or related industry. Knowledge of rock climbing is a plus. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent communication and problem-solving abilities. Knowledge of safety regulations and best practices related to climbing or adventure sports. Familiarity with financial management principles and budgeting. CPR and first aid certification (preferred). SKILLS & VALUES Be enthusiastic: display a high level of positive energy and a wide smile. Be bold: take the initiative and achieve results. Show team spirit: be proud of your team and show commitment to doing well. Please note that applications submitted without a cover letter will not be considered. JOB DETAILS • Full time non-exempt., • Pay: 28-34$/hour considering experience + Bonus (up to 2500$ per quarter), • PTO: 15 (120 hours) vacation days 5 (40 hours) sick days 5 floating holidays • Health insurance, • Dental & Vision Insurance, • Availability on weekends, holidays and school holidays required, • Flexible scheduling: options for flexible work hours, especially during non-peak seasons, • Perk: employee discounts on climbing sessions and merchandise Job Type: Full-time Pay: $28.00 - $34.00 per hour Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): Only application with a cover letter will be considered. Please submit a cover letter in the supporting document section in the review application page. Experience: Customer service: 3 years (Required) Supervising: 3 years (Required) Language: English (Required) Ability to Commute: Brooklyn, NY 11223 (Required) Ability to Relocate: Brooklyn, NY 11223: Relocate before starting work (Required) Work Location: In person

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  • Event Coordinator
    Event Coordinator
    1 month ago
    Full-time
    Manhattan, New York

    Are you naturally competitive? Do you love the recognition and rewards that come from being the absolute BEST at what you do? Do you get excited to take on new challenges and develop new skills? If the answer is yes, then WE WANT YOU! We NEED sports-minded candidates who understand that success comes from hard work and dedication, and we NEED people who are willing to put in the hard work required to perfect their craft. We're a privately-owned boutique marketing and sales firm that works with some of the largest national and international clients. We will train top employees into management roles, after which they will manage an entire client and branch independently. Candidates will be trained in: • Basic marketing, sales, and advertising practices, • Team development and executive coaching, • Territory management, client management, team management, • Hiring and human resources, • Public speaking and delivering face to face presentations to new prospects Our future management executives will be given access to our exclusive mentorship program and will have access to a WORLDWIDE network of successful industry professionals. We believe in a work-hard, play-harder philosophy! If you miss the pre-game excitement of the locker room and are looking for a company culture that is fun, energetic, and and committed to WINNING, apply today! Successful Candidates Can expect: • PAID travel opportunities to large national and international markets (NYC, Chicago, Miami, London, and more!), • Regular performance-based office competitions - past prizes have included trips to Miami, Helicopter rides and custom suits, • Company outings to sporting events, pool parties, BBQs, holiday parties, etc., • Weekly team outings, • A friendly, open-door policy and a supportive and accessible management team Positions must be filled ASAP to meet and EXCEED our clients' expectations for the new year. Apply today for IMMEDIATE consideration! Local candidates with open availability will be prioritized.

    No experience
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  • MAINTENANCE ASSOCIATE BILINGUAL
    MAINTENANCE ASSOCIATE BILINGUAL
    2 months ago
    Full-time
    Manhattan, New York

    Maintenance Associate Company: Complete Playground Location: [Insert Location] Job Type: Full-Time / Part-Time About Us: Complete Playground is a trusted provider of high-quality playground equipment, recreational structures, and outdoor facility solutions. We’re committed to creating safe, fun, and durable play environments for communities, schools, parks, and recreational areas. As our company grows, we’re looking for a dependable Maintenance Associate to help support the upkeep and maintenance of our installations and equipment. Job Summary: The Maintenance Associate will perform a variety of repair, maintenance, and installation tasks to ensure playground structures, recreational equipment, and surrounding areas are safe, clean, and fully operational. This role requires attention to detail, reliability, and the ability to work outdoors in various conditions. Key Responsibilities: Perform routine maintenance, inspections, and repairs on playground structures, park equipment, and recreational areas. Assemble, install, or dismantle playground equipment as needed. Conduct safety inspections and address any hazards or issues promptly. Clean and maintain playground surfaces, equipment, and surrounding areas. Use hand tools, power tools, and basic maintenance equipment safely and effectively. Assist with loading, unloading, and transporting materials and equipment to job sites. Communicate with supervisors about maintenance needs, supply orders, and work progress. Ensure compliance with company safety standards and local regulations. Provide excellent customer service when interacting with clients or community members on site. Qualifications: Previous experience in general maintenance, construction, or outdoor facility work preferred. Basic knowledge of hand and power tools. Ability to perform physical labor including lifting, digging, climbing, and working outdoors in various weather conditions. Strong attention to detail and problem-solving skills. Reliable, responsible, and team-oriented. Valid driver’s license preferred (for travel to job sites). Compensation: [Insert pay range or “Competitive hourly wage based on experience”] Benefits: Health, dental, and vision insurance (for eligible employees) Paid time off and holidays Opportunities for advancement and skill development Uniforms and tools provided Supportive, team-focused work environment

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