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Semgrep, the leader in code security for builders, empowers invention without friction. Teams catch, flag, and fix real issues before they ship, powered by security that learns as they build. Semgrep secures code as it’s written and provides guardrails that pave the road for developers to move fast and stay secure. Built for builders and trusted by security, Semgrep lives where developers work, delivering fixes without breaking flow, and giving security teams visibility, control, and confidence. Semgrep gets smarter as you build, with AI that learns your context to cut false positives and prioritize reachable vulnerabilities, validated by 95% of security reviewers across 6M+ findings. Semgrep makes zero false positives a reality with AppSec teams triaging 80% fewer false positives across Code and Supply Chain, dramatically shrinking the backlog. Founded in San Francisco and backed by Menlo Ventures, Felicis Ventures, Lightspeed Venture Partners, Redpoint Ventures, and Sequoia Capital, Semgrep is recognized by Gartner in Application Security Testing and is trusted by leading organizations. Learn more at ___. About the role You'll be an Enterprise Account Executive in one of the fastest growing products in the DevSecOps market, working with some of the best Application Security and Developer teams in the world. You'll be an astute ambassador for your customers while tenaciously growing Semgrep's business. We're looking for folks who are builders, and have done before and gain energy from building a region and community of customers who are passionate about Semgrep. Along the way, you’ll learn how to scale a sales organization and take a developer-centric security product to market. You will grow your career by being an early member of a high-growth startup backed by Sequoia Capital, Redpoint Ventures, and Felicis Ventures. As the company grows, so will your career opportunities. As a member of our team, you’ll be a part of the decisions that make an early-stage startup successful and your work will be critical to our mission. Every customer you onboard will have a measurable impact on their software security. We’re excited to see what you do. What you’ll do * Work with the large Enterprise customers in a variety of industries, from banking to software development SaaS companies and everything in between covering the West Coast * Own customer engagements end-to-end, from prospecting, to engagement, to close, and expansion * Once you land an account, you’ll onboard and grow them with additional products or increased Semgrep usage * Manage inbound leads with a lightning fast follow-up and diligently qualify opportunities * Achieve and exceed goals consisting of outbound phone calls, emails, product demos, and trials (Proof of Concepts) every quarter * Maintain accurate pipeline management with expert-level forecasting and execute a territory plan * Work closely with Customer Success and Product Management to ensure smooth launches and fuel future product growth You are ideal for this role if: * You have a proven track record of successfully selling security solutions to CISOs and other senior security executives within the West Coast United States region * You possess excellent verbal, written communication, and product demo skills * You are curious: you probe deep for customer pain-points and issues they’re trying to resolve with code security, and know how Semgrep can help * Your mantra is always-be-prospecting: the world of DevSecOps, and specifically, AppSec is rapidly changing. You strive to be an expert yourself and have access to Semgrep experts so, when you reach out to a prospect, they want to take your meeting * You are tenacious: build 4-5x pipeline, advance deals, work the organization chart, know how to align resources * You are resilient: you will take early morning or late evening customer calls and travel for customer onsite meetings * You have 5-10 years of sales experience in high pace environments with consistent quota achievement. You have closed multiple 6 or 7-figure deals a year, several years in a row within large Enterprise organizations. Bonus: relevant AppSec experience and/or early stage startup experience * You have excellent customer orientation: possess record breaking SLAs in responding to any and all customer needs * Are an expert in working asynchronously using Slack, Google Suite, email, video conferencing, etc. * You have the technical aptitude to become fluent in the Semgrep and the DevSecOps industry Compensation * The estimated starting annual salary for this position is $150,000 USD annually ($300,000 USD OTE). The actual base salary will be determined based on a number of factors, which may include job-related skills, relevant experience, qualifications, location, internal equity, and market data. In addition to base salary, total compensation may include equity, variable compensation, and benefits. We view equity as a meaningful part of our compensation philosophy and a way for employees to share in the long-term value they help create. * Compensation ranges are reviewed regularly and may be adjusted as the role, individual performance, or market conditions evolve. Location * This will be 100% remote position, however ideal candidates will be geographically located in Texas. Our goal is to competitively and fairly compensate every Semgrep employee with a system that equally rewards those who are vocal and those who are less comfortable making demands during the final steps of the hiring process. To that end, we generate internal compensation bands that are used when discussing and negotiating salaries. We update these based on market data to make sure they’re above the average for comparable roles. We invest in our employees’ well-being and long-term success through a competitive, market-aligned benefits program that meets or exceeds local market standards across all of the regions in which we hire. Benefits offerings vary by location to reflect local requirements and norms. For more detailed, location-specific information, please visit ___. We bring together people from a wide range of backgrounds and disciplines—from physics and philosophy to formal methods research and full-fledged corporations. We’re new parents and new grads, dog lovers and dogfooders. We get together often to bike, bake, and meet up in parks. In our interactions, we believe respect and honesty go hand in hand, and prioritize both. Semgrep is an equal-opportunity employer seeking a diverse range of backgrounds. We value who you are — including your cultural heritage, your socioeconomic status, your age, your race, your gender, your sexual orientation, your disabilities. We value what’s vitally important to you — your family, your religion, your politics. We value what you love in this world — your music, your weekend pursuits. We believe in welcoming varied professional backgrounds, educations, and interests. If you’re exceptional in your role, believe in Semgrep’s mission, and treat Semgrep’s values as your own, you belong here. Please Note: For US-based roles open to remote work, we are currently able to hire employees in the following states only: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, Missouri, Nebraska, New Jersey, New York, North Carolina, Oregon, Tennessee, Texas, Virginia, Washington, and Wisconsin.

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style 🚀 At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: * Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. * Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. * Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. If you thrive when you’re empowered, energized, and working with smart, mission-driven people where you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. * ___ Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years * ___: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. * ___: See why we are consistently recognized on Fortune's Best Workplaces lists. * Connect with Us on Socials: ___ - follow us for company updates, employee stories, and career news. Job Summary: We are seeking an experienced and strategic Senior Manager of Enterprise Customer Success to help lead our Enterprise Customer Success team at Drata. The ideal candidate will possess a deep understanding of customer relationship management, a proven track record of managing and growing large enterprise accounts, and the ability to develop and execute strategies that drive customer satisfaction, retention, and expansion. This role requires a leader who can balance strategic thinking with hands-on execution—someone who will build and own critical CS processes, drive cross-functional collaboration across Sales, Product, Engineering, Professional Services, and Support teams, and serve as a trusted advisor to both customers and internal stakeholders. You will be instrumental in scaling our enterprise CS motion while maintaining the high-touch, consultative approach that our largest customers expect. For this role, we will be hiring a candidate in only one of the three locations: Austin, Chicago or Dallas. What you’ll do: Team Leadership: * Lead and manage a team of Enterprise Customer Success Managers, providing guidance, mentorship, and performance feedback. Foster a collaborative and customer-focused culture within the team. * Highly disciplined to ensure the CS team is on point with CRM hygiene, customer cadence, and providing high value-add activities with direct correlation to financial performance. * Collaborate with Customer Success Managers to optimize customer value and support their work with Drata's enterprise customers. * Customer Relationship Management: * Develop and maintain strong relationships with key stakeholders at enterprise-level customers. * Understand the unique needs of each customer, ensuring their business objectives are met through our solutions. * Identify opportunities for upsell and cross-sell based on customer needs and usage patterns. * Strategy and Planning: * Collaborate with cross-functional teams’ stakeholders (Solution Architects, Implementation Managers, Account Management/Sales, Product, Engineering, Support) to develop and execute customer success strategies that align with the company's goals specifically in achieving customer satisfaction, retention and expansion. * Continue to revamp and develop customer journeys relevant to Drata’s enterprise customer segment including a comprehensive customer success plan, high impact activities such as roadmap/business value realization, and metrics to measure outcomes. * Monitor and refine as necessary our approach and design to align with comprehensive adoption strategies for our largest, most strategic customers. * Customer Advocacy: * Serve as a CS management point of escalation for customer issues and concerns, ensuring swift resolution and customer satisfaction. * Advocate for customer needs internally to drive overall product improvements and enhancements. * Provide thought leadership for our customers and build executive-level relationships with key accounts. * Retention and Expansion: * Develop and implement strategies to proactively identify and address churn risks, ensuring high customer retention and expansion rates. * Work with the CS team and customers’ champions to identify overall opportunities for expansion and facilitate the growth of the customer's usage of our products. * Performance Metrics: * Monitor and refine key performance metrics for the enterprise customer success team, including customer satisfaction, net promoter score, retention rates, and expansion revenue. * Reporting and Analysis: * Utilize data and analytics on team and customer performance, identify trends, and make data-driven decisions regarding process improvements, tools, and service model What you’ll bring: * Experienced in scaling a CSM team into 2X in a hyper growth environment. * Proven track record of managing and growing large enterprise accounts, driving customer satisfaction and retention. * Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams. * Strategic thinker with the ability to develop and execute customer success strategies that align with company goals. * Strong analytical skills, with the ability to use data to drive decision-making and identify trends. * Proficiency in using customer success software and CRM tools. Requirements: * Bachelor's degree in Business/Marketing/similar are preferred and relevant certifications are a plus. * 10+ years of experience in customer success, account management, or a related role within the SaaS industry. Strong preference for GRC and/or Security backgrounds. * 5+ years of experience in a leadership or management capacity. How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your ___. * Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. * Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. * Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position. * Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process. * Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence. * Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge. This role will receive a competitive base salary, variable compensation, benefits, and/or stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change. Tier 1: $195,700 - $241,700 Tier 2: $176,100 - $217,600 Tier 3: $156,600 - $193,400 You can view which tier applies to where you plan to work ___. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

As a Sr. CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable customers that realize full value from the platform and partnership. You have an exceptional ability to establish and nurture stakeholder relationships and align on value objectives and results, acting as the customer's trusted advisor. Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: ensuring clear, measurable success criteria is established and attained, driving adoption of platform best practices to optimize ROI, educating on new/upcoming features (which may qualify cross/upsell opportunities), anticipating and proactively de-escalating issues with scalable solutions, and maintaining a feedback loop for key product enhancements / improvement requests. • 5+ years experience in a CSM capacity, with 6+ yrs. experience in an enterprise SaaS product support environment, • Strong experience with building and developing long-lasting executive-level relationships (including with CISO’s and CIO’s) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers), • Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative, • Soft skills oriented towards developing and retaining a customer’s trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response), • Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer’s investment, • Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally, • Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage, • Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals, • Previous experience with Internet and networking technologies and products, including email security products, • Well versed with using case management systems and CRM’s (e.g., SFDC / JIRA), • Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Value Realization: • Serve as the ‘voice of the customer’ and provide internal feedback on how we can better serve them to maximize customer value and retention., • Schedule, prepare and deliver Business Reviews for customers, with the top priority of proving ROI that leads to renewals/expansion., • Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth. Product Knowledge: • Maintain a deep understanding of our product and roadmap, so you can guide customers to success and continue to drive up their Adoption Score., • Educate customers on the most relevant features and functionality related to their specific requirements. Relationship Building: • Understand your customer’s industry trends, business challenges with email security, and current and potential use cases for Abnormal., • With understanding of customer needs, establish a strategic, trusted advisor relationship at the highest relevant levels by guiding the customer on best practice usage of the platform to manage risk and meet/exceed their objectives., • Develop and nurture Abnormal Security champions within your customer’s organization who advocate for the platform based on their positive experience. Account Success Planning: • Engage customers’ senior decision makers to understand their evolving strategy for email security and to shape Success Planning informed by these goals., • Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics)., • Proactively monitor customer health to reach out to customers before risks or issues, • escalate and identify remediation options. Cross Functional Collaboration: • Partner with Abnormal Security Account Team (Account Executives, Sales Engineers, Support Engineers, etc.) to ensure that customers renew and expand usage. Triage and Risk Mitigation: • Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer’s advanced reporting needs based on repeated case escalations., • Coordinate internal actions and schedule customer calls as necessary to address case issues and concerns and ensure all commitments are met. #LI-MC2

Semgrep, the leader in code security for builders, empowers invention without friction. Teams catch, flag, and fix real issues before they ship, powered by security that learns as they build. Semgrep secures code as it’s written and provides guardrails that pave the road for developers to move fast and stay secure. Built for builders and trusted by security, Semgrep lives where developers work, delivering fixes without breaking flow, and giving security teams visibility, control, and confidence. Semgrep gets smarter as you build, with AI that learns your context to cut false positives and prioritize reachable vulnerabilities, validated by 95% of security reviewers across 6M+ findings. Semgrep makes zero false positives a reality with AppSec teams triaging 80% fewer false positives across Code and Supply Chain, dramatically shrinking the backlog. Founded in San Francisco and backed by Menlo Ventures, Felicis Ventures, Lightspeed Venture Partners, Redpoint Ventures, and Sequoia Capital, Semgrep is recognized by Gartner in Application Security Testing and is trusted by leading organizations, including Snowflake, Dropbox, and Figma. Learn more at ___. About the role You'll be an Enterprise Account Executive in one of the fastest growing products in the DevSecOps market, working with some of the best Application Security and Developer teams in the world. You'll be an astute ambassador for your customers while tenaciously growing Semgrep's business. We're looking for folks who are builders, and have done before and gain energy from building a region and community of customers who are passionate about Semgrep. Along the way, you’ll learn how to scale a sales organization and take a developer-centric security product to market. You will grow your career by being an early member of a high-growth startup backed by Sequoia Capital, Redpoint Ventures, and Felicis Ventures. As the company grows, so will your career opportunities. As a member of our team, you’ll be a part of the decisions that make an early-stage startup successful and your work will be critical to our mission. Every customer you onboard will have a measurable impact on their software security. We’re excited to see what you do. What you’ll do * Work with the large Enterprise customers in a variety of industries, from banking to software development SaaS companies and everything in between covering the West Coast * Own customer engagements end-to-end, from prospecting, to engagement, to close, and expansion * Once you land an account, you’ll onboard and grow them with additional products or increased Semgrep usage * Manage inbound leads with a lightning fast follow-up and diligently qualify opportunities * Achieve and exceed goals consisting of outbound phone calls, emails, product demos, and trials (Proof of Concepts) every quarter * Maintain accurate pipeline management with expert-level forecasting and execute a territory plan * Work closely with Customer Success and Product Management to ensure smooth launches and fuel future product growth You are ideal for this role if: * You have a proven track record of successfully selling security solutions to CISOs and other senior security executives within the West Coast United States region * You possess excellent verbal, written communication, and product demo skills * You are curious: you probe deep for customer pain-points and issues they’re trying to resolve with code security, and know how Semgrep can help * Your mantra is always-be-prospecting: the world of DevSecOps, and specifically, AppSec is rapidly changing. You strive to be an expert yourself and have access to Semgrep experts so, when you reach out to a prospect, they want to take your meeting * You are tenacious: build 4-5x pipeline, advance deals, work the organization chart, know how to align resources * You are resilient: you will take early morning or late evening customer calls and travel for customer onsite meetings * You have 5-10 years of sales experience in high pace environments with consistent quota achievement. You have closed multiple 6 or 7-figure deals a year, several years in a row within large Enterprise organizations. Bonus: relevant AppSec experience and/or early stage startup experience * You have excellent customer orientation: possess record breaking SLAs in responding to any and all customer needs * Are an expert in working asynchronously using Slack, Google Suite, email, video conferencing, etc. * You have the technical aptitude to become fluent in the Semgrep and the DevSecOps industry Compensation * The estimated starting annual salary for this position is $150,000 USD annually ($300,000 USD OTE). The actual base salary will be determined based on a number of factors, which may include job-related skills, relevant experience, qualifications, location, internal equity, and market data. In addition to base salary, total compensation may include equity, variable compensation, and benefits. We view equity as a meaningful part of our compensation philosophy and a way for employees to share in the long-term value they help create. * Compensation ranges are reviewed regularly and may be adjusted as the role, individual performance, or market conditions evolve. Location * This will be 100% remote position, however candidates must be geographically located on the West Coast United States. Our goal is to competitively and fairly compensate every Semgrep employee with a system that equally rewards those who are vocal and those who are less comfortable making demands during the final steps of the hiring process. To that end, we generate internal compensation bands that are used when discussing and negotiating salaries. We update these based on market data to make sure they’re above the average for comparable roles. We also invest in our employees’ well-being and long term success with comprehensive health plans, generous vacation time, 401k, learning stipends, and more. Our benefits are for everyone, so that you’re taken care of, and we work with individuals to make sure they have what they need, whether that’s quiet work space, adjusted hours, or something else. We have people from France and the Philippines, physics and philosophy, formal methods research and full fledged corporations. We’re new parents and new grads, aspiring authors and aspiring Americans, dog lovers and dogfooders. We get together often to bike, bake, and meet up in parks. In our interactions, we believe respect and honesty go hand in hand, and prioritize both. Semgrep is an equal-opportunity employer seeking a diverse range of backgrounds. We value who you are — including your cultural heritage, your socioeconomic status, your age, your race, your gender, your sexual orientation, your disabilities. We value what’s vitally important to you — your family, your religion, your politics. We value what you love in this world — your music, your weekend pursuits. We believe in welcoming varied professional backgrounds, educations, and interests. If you’re exceptional in your role, believe in Semgrep’s mission, and treat Semgrep’s values as your own, you belong here. Please Note: For US-based roles open to remote work, we are currently able to hire employees in the following states only: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, Missouri, Nebraska, New Jersey, New York, North Carolina, Oregon, Tennessee, Texas, Virginia, Washington, and Wisconsin.

About the Job: LaunchDarkly is hiring a player/coach partnerships leader to rebuild and scale our global partner ecosystem across GSIs/SIs, Cloud, VARs, and Technology Partners. This leader will build and launch our Partner Program, stand up and operationalize PRM, and define GSI/SI service offerings that extend the LaunchDarkly platform while working cross‑functionally to maximize impact. You will: • Lead a small, high-output partnerships team while personally owning a subset of top partners and initiatives., • Redesign our partner program (tiers, incentives, give/gets) to reflect our multi-product portfolio and FY27+ growth strategy., • Drive implementation and adoption of a PRM platform integrated with Salesforce., • Establish a repeatable model for service packaging with GSIs/SIs (implementation, modernization, AI/DevOps transformations) in partnership with Professional Services., • Align with Sales, Product, Finance, Marketing, and RevOps so partner motions are embedded in core GTM, not run in parallel. Responsibilities: • Lead as a player/coach, • Manage and develop a lean partnerships team while carrying direct executive relationships with a focused set of strategic partners., • Set operating rhythms: Partner QBRs, joint business plans, pipeline reviews, and internal partner councils., • Define and report on partner-sourced and partner-influenced pipeline and ARR, by region and segment., • Restructure / relaunch the partner program and PRM rollout, • Own the redesign of the LaunchDarkly Partner Program for Services/SI, Resell/VAR, Cloud, and Technology/ISV partners., • Define clear tiers, requirements, benefits, and incentives (discounts/margins, referral fees, MDF, certifications)., • Work with Finance, Legal, and RevOps to codify commercial models, agreements, and governance., • Partner with Marketing and Enablement to deliver a simple, well-documented program understood by sellers and partners., • Lead selection (if needed), implementation, and rollout of a PRM platform integrated with Salesforce, Skilljar, Saleshood., • Partner with RevOps and Sales Enablement to drive training, playbooks, and dashboards that make PRM part of everyday workflows., • Develop GSI/SI service packages and delivery motions, • In collaboration with Professional Services, Customer Success, and Product, define a small set of standard services offerings for GSIs/SIs (e.g., release modernization, feature flag adoption, experimentation on Snowflake, AI/GenAI SDLC, observability/Guardian)., • Co-design and pilot offerings with a shortlist of priority GSIs/regional SIs, validate pricing and scope, and codify repeatable GTM plays., • Clarify subcontracting vs. referral motions, including economics, sales compensation impacts, and customer experience guidelines., • Build a partner enablement path (certifications, playbooks, demo access) so partners can independently sell and deliver LaunchDarkly-based services., • Drive cross-functional alignment with constrained resources, • Work directly with Sales Leaders to embed partners across LaunchDarkly’s account base, maintaining a consistent cadence across leadership forecasts, sales QBRs and other engagement opportunities., • Collaborate with Product and Solutions/Architects on joint solutions, integrations, and specialization areas (DevOps, AI, observability, experimentation)., • Work with Finance and Deal Desk on partner economics, marketplace transactions, and approvals that balance growth and margin., • Coordinate with Marketing, Field & Events, and Partner Marketing on a focused calendar of high-impact co-marketing and field plays, not a long tail of one-offs., • Use clear prioritization frameworks (Tier A accounts, top partners, highest ROI plays) to protect the team from fragmentation. Qualifications: • 15+ years in B2B SaaS partnerships, including meaningful experience with Services / SI / GSI partners., • 7+ years leading partnerships teams with a proven player/coach profile (hands-on partner ownership plus people leadership)., • Demonstrated success rebuilding or relaunching partner programs (tiers, incentives, agreements, operations)., • Hands-on ownership of PRM and partner data models, including deal registration and attribution in Salesforce., • Direct experience designing or scaling GSI/SI services offerings and motions (subcontracting, referrals, co-delivery)., • Track record of delivering partner-sourced and partner-influenced revenue and compressing deal cycles through co-sell., • Strong cross-functional leadership: you have driven complex initiatives across Sales, Product, Finance, Marketing, Legal, and RevOps., • Experience in DevOps, developer tools, observability, or AI/ML ecosystems., • Prior experience or ownership of hyperscaler or data platform partnerships (e.g., AWS, Snowflake, Databricks) and marketplace motions., • Experience with Corporate Development initiatives at past companies and with partners., • Familiarity with LaunchDarkly or other feature management / experimentation platforms. Pay: Target pay ranges based on Geographic Zones* for Level M5: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $269,000 - $370,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $242,000 - $333,000**, • Zone 3: All other US locations - $229,000 - $314,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

Description Company Background PCS Software, Inc. is an AI platform for the transportation logistics marketspace providing the trucking industry’s most effective transportation management platform (TMP) to improve fleet management and delivery systems and increase profits for our customers. Through innovation and invention, our software individualizes work routines, consolidates workflows, and streamlines management controls to improve accountability, transparency, and eliminate costly and redundant manual processes. Trucking companies and freight brokers trust PCS to optimize their dispatch, accounting, and fleet operations. TL, LTL, Intermodal, and freight brokerage services use our TMP to automate operations, easily access information, and reduce inefficiencies to maximize sales and revenue. Founded in 1997 and located in Houston, Texas, PCS Software is the leading developer of hosted software solutions designed specifically for the ground transportation industry. Job Description: Senior Account Executive As a Senior Account Executive, you will be responsible for building the PCS Software client base and procuring new business logos by contacting new prospects through cold calling and on site customer visits and closing multi-year licensing agreements. This requires strong product knowledge, excellent written and verbal communication skills, critical thinking and problem-solving skills, as well as consistent follow-through and solid organizational skills in order to provide best-in-class service to our transportation and logistics customers. The Senior Account Executive must have a strong "hunter" mentality and proven record of meeting and exceeding past sales KPI's over the past 5 years. This position is based in Tennessee with approximately 20% scheduled regional travel to meet with clients on site and to attend trade shows and customer events. This position has a base salary plus a monthly commission structure for a very healthy total compensation package. Responsibilities • Follow-up with current lead opportunities and contact new prospects via outbound calling. This position leaves you in total control since you will receive approximately 50% of your sales qualified opportunities from the marketing and business development team, but will always be responsible for sourcing about 50% of your leads from your own outbound hunting., • Strategically build a strong pipeline to ensure quota is consistently met. You will have an annual goal, but we pay commissions monthly, so if you are motivated by money, then this is a great plan!, • Coordinate with the Platform Engineers to schedule demonstrations that highlight specific elements of the PCS platform and perform your own product demonstrations as necessary., • Deliver amazing customer service to potential clients as an ambassador and face of the company, but more important is for you to know the customer's transportation business challenges inside and out because you function as a trusted advisor and business partner to our customers. You need to understand not only the PCS product offering inside and out, but understand the domain specific needs that challenge the transportation and logistics industry and leveraging the value of our platform, services, and training resources to solve mission critical issues., • Identify decision makers and establish relationships with key players to generate interest and close deals., • Document daily sales activity and communicate information regarding prospects and opportunities via Salesforce.com., • You will complete the full sales cycle filled with potential prospects beginning with the initial contact and then with constant follow-up calls, negotiate and close sales agreements, and closely champion your clients from pre-sales phase to the implementation process. Primary Work Location: remote from your home address in the Nashville, TN regional area Start Date: Immediately Type: Full-time employment Department: Sales Why Join PCS? PCS Software, Inc. is the perfect combination of a fun work environment that rewards your demanding work with amazing opportunities for career growth and personal development. If you want to be the newest member of a vibrant group of energized technology leaders in an innovative and entrepreneurial environment, then apply online today to start building solutions that customers will love to use and join a company that truly rewards your challenging work and values your talented contributions. PCS Software, Inc. is also considered one of the best places to work because of our competitive compensation plans, comprehensive benefits plan with options for medical, dental, and vision premiums for you and your dependents, 401k with a 4% match, unlimited PTO package, optional term life insurance and disability insurance, a truly creative and fun working environment, paid training and development opportunities, employee recognition programs, and amazing opportunities for career growth and personal development, not to mention a chance to work with some of the best coworkers you will ever meet! Work Authorization No calls or agencies please. PCS Software, Inc. will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship is provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. This job description provides many examples of the types of responsibilities required but is in not intended to be a comprehensive list. The incumbent will complete other job responsibilities as needed which are not specifically described in this document. PCS Software, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. We thank all respondents for their interest in PCS Software, Inc. However, only those selected for an interview will be contacted. Requirements Qualifications • 5+ years of direct and inside sales experience with small and medium transportation business focus., • 5+ years proven ability to hunt and prospect for sales opportunities via outbound calling, F2F customer meetings, and industry marketing events and campaigns., • B2B phone sales experience required., • 2+ years sales experience in one of the following: Transportation or Logistics Software Sales, SaaS Sales, Platform Sales, Technology Sales, or other related industry experience., • CRM experience, preferrably, Salesforce., • Demonstrated ability to consistently achieve and exceed quota. This is not a laid back role where you inherit accounts and take orders. You are dealing with transportation industry clients who work long hours, are constantly stressed, and need to know you have their back., • Proven ability to manage leads, manage a pipeline, and forecasting. You will need to be business math savvy. We want you to know your numbers inside and out., • Proven record of selling solutions over the phone and in the field with persuasive closing techniques and preferrably formal sales methodology and/or software demo training.

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. The Team We safeguard Okta from threats and vulnerabilities that could disrupt our business or erode our customers’ trust. The Defensive Cyber Engineering organization is responsible for the Security Data Platform, infrastructure, and tooling that enable Okta’s Detection and Response capabilities. The team also manages enterprise security tools and infrastructure that support XDR, DLP, and SSPM capabilities. The Role We are expanding this team to support Okta’s Public Sector roadmap by hiring a Staff Software Engineer in the DC area. You’ll work closely with Security, Business Technology Engineering, and Product teams to implement and manage security solutions, ensuring our core infrastructure applications protect our workforce, endpoints, and corporate data. To deliver on this vision, you will build data and infrastructure platforms by leveraging your software, data, and security engineering skills. You’ll use automation, policy-as-code, and cloud-native technologies to deliver scalable, resilient, and secure solutions. What you bring: • 8+ years of strong coding and scripting experience, with a focus on building automation and custom tooling for infrastructure and data pipelines. Experience with Python is required; proficiency in other languages (e.g., Bash, PowerShell, Go) is a plus., • Experience developing and maintaining ETL/ELT pipelines for onboarding security data into Okta’s security data lake., • Experience working with security teams to integrate log sources and ensure seamless data ingestion., • Ability to build and maintain scalable, fault-tolerant data pipelines to process security event data., • Proven track record of automating security controls and workflows using a cloud-first approach., • Experience with Terraform and other infrastructure-as-code tools to orchestrate security infrastructure., • Familiarity with CI/CD pipelines for security automation and drift management., • Strong communication skills, with the ability to collaborate with technical staff, support teams, executive leadership, and external vendors., • 2+ years of experience building engineering solutions within highly regulated environments such as FedRAMP High, IL4, IL5, and/or IL6 is a plus., • Current or previous Secret, Top Secret (TS), or Top Secret/Sensitive Compartmented Information (TS/SCI) clearance is a plus. What you’ll be doing • Serve as a security subject matter expert (SME) for solution engineering and architecture reviews, preferably in the Detection and Response and/or enterprise security tooling space., • Lead technical efforts to evaluate, design, and implement new enterprise security systems and feature enhancements., • Build, maintain, and enhance custom automation and cloud infrastructure using Terraform or similar tools to support team workflows and enforce security controls., • Develop integrations with APIs, cloud platforms (AWS, GCP, Azure), and security infrastructure to improve detection, response, and remediation., • Write and maintain scripts and automations, with an emphasis on Python-based solutions, to streamline security operations., • Establish monitoring and alerting for security posture, misconfigurations, and threats across endpoints, SaaS, and cloud workloads., • Proactively identify and remediate security gaps; stay updated on emerging threats, solutions, and tooling across the industry. And extra credit if you have experience in any of the following! • Advanced identity management technologies (MFA, SAML, OAuth, OIDC, WebAuthn), • Deep understanding of Okta's ecosystem, including advanced configuration and integrations, • Experience with continuous compliance solutions (e.g., policy-as-code, automated evidence gathering) Additional requirements: • This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire. #LI-REMOTE #LI-SH1 P24527_3348076 Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit:___. The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$161,000—$221,000 USD What you can look forward to as a Full-Time Okta employee! • Amazing ___, • Making ___, • Developing ___ Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta______. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this___ to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please ___ to view our full NYC AEDT Notice. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at ___

As an Account Executive, you will be part of a team which is responsible for managing the sales process of Strata’s leading cloud-based SaaS financial planning, analytics, and performance platform. This account executive will serve as an evangelist not only for Strata but for effective financial a

The Surgimate Customer Success team is growing and we are looking for the right person to fill the role of Customer Success Manager! Driven by a passionate and dedicated team, Surgimate is an enterprise SaaS company in the digital health space committed to revolutionizing the way surgeries are scheduled. We are making a difference and having plenty of fun along the way. The Customer Success Team is responsible for building relationships, driving product adoption, and empowering clients to meet their goals. As experts of the Surgimate platform, we provide value as trusted advisors to our clients. * Own customer outcomes by ensuring clients clearly understand, adopt, and realize measurable value from Surgimate * Define success criteria with customers and regularly track progress against agreed goals (ROI, efficiency gains, workflow improvements) * Proactively identify gaps in adoption and create action plans to improve product utilization * Build and maintain strong, trusted relationships with key stakeholders across client organizations * Serve as the primary point of contact and strategic advisor for all assigned accounts * Develop a deep understanding of each client’s workflows, business goals, and challenges * Drive ongoing product adoption through regular check-ins, training sessions, webinars, and business reviews * Educate customers on new features and ensure alignment with their needs and use cases * Reinforce best practices to ensure consistent and effective platform usage * Monitor account health and engagement to identify risks and opportunities early * Take ownership of retention by addressing issues before they escalate * Maintain clear account plans and engagement strategies for key customers * Identify opportunities for expanded use cases, additional locations, or deeper product adoption * Partner with Sales on upsell and expansion opportunities * Help customers uncover additional value through new workflows and features * Act as the voice of the customer internally, providing structured and actionable feedback to Product * Identify trends across accounts to influence product improvements and roadmap priorities * Partner closely with Implementation to ensure smooth handoffs and continuity post-go-live * Work with Support, Product, and Sales to deliver a cohesive customer experience * Maintain accurate account data, notes, and activity tracking * Meet KPIs related to engagement, retention, and growth * Contribute to building scalable customer success processes and playbooks * Travel on-site to meet with clients (~30%) * Support evolving initiatives as the company grows * 3-5 years of Customer Success, Account Management, or a client-facing consulting role, preferably within a B2B SaaS environment * Experience working with healthcare customers or within healthcare operations strongly preferred * Proven ability to manage relationships across a range of account sizes, including engaging with executive stakeholders * Exceptional written and verbal communication skills, with the ability to clearly and effectively communicate complex concepts * Strong problem-solving abilities with a proactive, solutions-oriented mindset * High level of comfort with technology and ability to quickly learn new systems and workflows * Experience with CRM tools (Salesforce preferred) * Integrity: Builds trust through honesty, transparency, and doing the right thing for both customers and teammates * Mission-Driven Impact: Motivated by helping customers succeed and improving outcomes in healthcare, not just completing tasks * Progress over Perfection: Takes action, iterates quickly, and continuously looks for ways to improve rather than waiting for perfect conditions * Accountability: Takes ownership of customer outcomes, follows through on commitments, and proactively addresses challenges * Customer-Centric: Deeply understands customer needs, advocates for them internally, and ensures they realize meaningful value from the platform * Team Over Ego: Collaborates effectively, supports teammates, welcomes feedback, and prioritizes team success over individual recognition * Remote-first role with occasional travel required * Flexibility to work extended hours as needed to support key initiatives Our Product & Mission: At Surgimate, we’re one company with three powerful platforms — Surgimate, ImplantBase, and openDoctor — working together to transform how surgeries are coordinated and delivered. Each platform supports a different phase of the surgical journey, from patient access and scheduling to implant management and post-operative care. United under one mission, we’re building the essential operating system for surgical orchestration — helping providers deliver faster, smarter, and safer care. Our Team: At Surgimate, we are a remote first team distributed across the US with R&D Centers in Israel & India. We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly. Read more about our team & values here: Our Benefits: Full time, US based team members can expect: * Competitive salary plus commissions/bonus, 401(k) with company match up to 4% * Medical, dental & vision plans for the employee through Cigna. Plus, employee covered plans available for dependents. * Long Term Disability and Life Insurance * Monthly Home Internet & Wellness allowances * 10 Holidays + 2 Holiday Eves * 18 days PTO, 18 days Sick Leave * Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3) Our benefits may vary by country. Please ask your recruiting contact if you have any questions. Applicants must be authorized to work in the United States without sponsorship.

About Instruqt At Instruqt, we believe the future of enterprise growth will be built on experience, not explanation. We power hands-on product experiences for developer-first software companies like Elastic, MongoDB, Datadog, and HashiCorp. Our platform helps marketing, sales, and education teams turn product adoption into revenue acceleration. We are a fast-growing SaaS company (~$8M ARR in 2025, 122% NRR, 94% logo retention) building the category-defining platform for hands-on product adoption. Location: Remote (US, Canada) - East Coast Preferred We are now hiring a Senior Customer Success Manager / Architect to help drive expansion, retention, and measurable ROI across our strategic customer base. The Role This is not a traditional “check-in and QBR” CSM role. This is a revenue-impacting, expansion-focused, value-driven role responsible for: * Protecting and growing $50K–$500K+ ARR accounts * Driving measurable adoption across GTM teams (Marketing, Sales, Education) * Own the customer journey from Onboarding to Expansion * Proving ROI in business terms * Turning champions into advocates You will manage a portfolio of developer-first software companies and serve as a strategic advisor to Marketing, Sales Engineering, and Customer Education leaders. What You’ll Own: * Retention & Health * Maintain >95% gross retention across your book * Identify churn risk early (budget, adoption gaps, technical blockers) * Drive executive alignment and renewal strategy 120+ days in advance 2. Expansion Revenue * Drive land → expand motion across GTM departments * Identify upsell opportunities tied to: * Increased usage * New use cases (Marketing → Sales → Education) * Strategic initiatives * Partner with AEs to close expansion deals ($50K–$500K+ ARR) 3. Adoption & Time-to-Value * Own onboarding for strategic accounts * Ensure successful adoption and utilization of new product and feature releases. * Reduce friction in content creation and scaling 4. ROI & Executive Alignment * Quantify value with your customers in terms of: * Reduced churn * Increased pipeline * Higher win rates * Faster onboarding * Run executive QBRs tied to measurable business impact 5. Advocacy & Champions * Develop multi-threaded relationships * Cultivate referenceable customers * Contribute to case studies and referrals What “Great” Looks Like: In your first 12 months, you will: * Maintain 95%+ logo retention * Contribute meaningfully to 120%+ NRR * Drive at least 2–4 expansion motions across your portfolio * Elevate conversations from “lab usage” to “revenue impact” * Build trusted advisor relationships with Director+ level stakeholders Who You Are: Experience * 5+ years in Customer Success, Account Management, or Strategic Consulting * Experience managing $100K+ ARR SaaS accounts * Experience selling or supporting technical products (DevOps, Data, Security, Cloud Infra preferred) * Comfortable working with Sales Engineers and technical stakeholders Skills * Strong business acumen, can tie product usage to revenue impact * Confident in executive conversations * Data-driven and analytical * Expansion-oriented mindset * Clear, structured communicator Bonus * Experience supporting Marketing or DevRel teams * Familiarity with developer tools * Background in technical education or enablement * Sales or Sales Engineering experience Why This Role Matters Instruqt’s growth depends on: * Expansion inside existing accounts * Increased product adoption across GTM teams * Clear ROI storytelling * Strong champions who bring us into new companies Customer-centricity is central to our growth strategy. This role is critical to unlocking the next stage of expansion. Compensation * Competitive base salary * Performance-based variable tied to retention and expansion * Equity participation * Remote-first culture * High-impact, high-visibility role If you want to build category-defining customer relationships at a company shaping the future of product adoption, we’d love to talk. Your application has been successfully submitted!

___ is building the platform that care operations run on. We reduce waste, cut costs, and improve throughput in hospitals by automating and orchestrating clinical workflows. Using AI, real-time location data (RTLS), and deep EHR integration, our platform enables care teams to operate with real-time intelligence and financial discipline, improving outcomes for patients and operators alike. We are trusted by leading U.S. health systems including HCA, Sutter Health, Advent Health, Trinity Health, and the U.S. Department of Veterans Affairs. Backed by Goldman Sachs, we have scaled rapidly over the last two years and are now building the foundation required for the next phase of durable, disciplined hyper growth. Position Title: Customer Success Manager – Enterprise Accounts (West Region)Reporting Relationship: Reports to Director, Customer Success EnterpriseLocation: Remote. Candidates must be located in the Western United States.Role Overview: The Customer Success Manager - Enterprise Accounts owns the post-deployment success of strategic enterprise healthcare customers. This role partners closely with clinical, operational, IT, and executive stakeholders to drive adoption, value realization, measurable ROI, renewals, and expansion across ___’s platform. • Strategic Customer Ownership, • Manage a portfolio of strategic enterprise healthcare customers post-deployment, serving as a trusted long-term partner., • Develop and execute outcome-driven success plans aligned to customer goals around safety, asset visibility, operational efficiency, and return on investment (ROI)., • Build strong relationships across clinical, operational, IT, and executive stakeholders., • Guide customers through post-go-live adoption, optimization, and expansion, ensuring sustained value realization., • Proactively identify risks and opportunities, resolve issues, and coordinate internally to maintain high customer satisfaction., • Partner with Sales and Customer Success leadership to support renewals, expansion, and long-term account growth., • Customer Success Practice & Scale, • Contribute to the ongoing evolution of Kontakt.io’s enterprise Customer Success practices, with a focus on consistency, scalability, and ROI-driven outcomes., • Help establish and refine repeatable processes for adoption, retention, expansion, and value measurement., • Translate complex customer data and outcomes into clear ROI narratives, best practices, and playbooks for the broader CS organization., • Provide input on processes, tools, and workflows that improve team efficiency and customer impact., • Cross-Functional Collaboration, • Work closely with Sales, Product, Technical Account Services, Hardware Operations, and Marketing to deliver cohesive post-deployment customer experiences., • Serve as the voice of the customer, sharing insights that inform product direction, roadmap decisions, and ROI-focused improvements., • Collaborate on initiatives that support measurable ROI, adoption, and long-term customer value., • 6+ years of Customer Success experience in the healthcare space, supporting enterprise healthcare organizations., • Self-starter with the ability to hit the ground running, operate independently with a high level of autonomy, and take ownership of customer relationships and outcomes in a fast-paced, growth-stage environment., • Comfortable operating in an environment of continuous change, while remaining effective and impactful for customers., • Experience in healthcare technology, including supporting technology and SaaS platforms, within complex healthcare environments., • Strong understanding of healthcare workflows, customer lifecycle management, renewals, and expansion strategies., • Experience driving adoption, optimization, and measurable ROI for SaaS or hardware-enabled healthcare platforms., • Demonstrated executive presence, with the ability to engage senior leaders, lead strategic conversations, and articulate value and ROI at the executive level., • Strong problem-solving skills with an ownership-oriented mindset.

Mendix – the leading low-code application development platform:The Mendix Platform uses visual modeling to abstract long-form coding out of application development. Our customers use Mendix to create and deploy better software for the enterprise, faster. Mendix enables collaboration between business users and developers to work together throughout the development process. Read our ___ to learn more about the wealth of software and solutions global organizations have built with the Platform. At Mendix we strive to maintain a diverse, open, and safe working environment where people can be their true selves. We value every voice, celebrate individuality, and appreciate the diversity of thought and experience. People who work here are driven, smart, and really good at what they do. As this market evolves, we encourage people of all skill levels to work with the platform, both for clients and candidates. Apply today to discover how you can make a meaningful impact with Mendix. Role Overview Siemens is seeking a Customer Success Manager (CSM) to support strategic semiconductor customers across the Mendix and RapidMiner product portfolios. This role is a post‑sales individual contributor position designed for an experienced mid‑level Customer Success professional who can operate confidently in complex, enterprise environments.The CSM will act as a trusted business and technology partner to customer stakeholders, focusing on driving platform adoption, measurable business outcomes, and long‑term value realization. While not expected to be a deep product specialist, the CSM is expected to bring strong technical fluency—with the ability to understand modern software platforms, data, and AI‑driven solutions—and to effectively engage with technical customer audiences.This position requires direct electronics and/or semiconductor industry experience and the ability to collaborate closely with internal Siemens technical experts, product teams, and partners to deliver successful customer outcomes. Key Responsibilities:1. Strategic Customer OwnershipOwn post‑sales success for a portfolio of semiconductor customers, serving as the primary point of accountability for customer value realization, satisfaction, and long‑term relationship health.1. Adoption & Value Realization LeadershipDevelop and execute customer success plans that drive adoption and sustained use of both Mendix and RapidMiner, aligning platform capabilities—including AI‑enabled use cases—to customer business objectives, operating models, and digital transformation initiatives.1. Business & Technical Stakeholder Engagement Build trusted relationships with executive, business, and technical stakeholders, demonstrating the ability to communicate credibly across audiences and translate between business goals and technical enablement strategies.2. Expansion & Growth EnablementIdentify expansion opportunities by understanding customer priorities, technical maturity, and roadmap alignment; partner closely with Sales, Account Executives, and Services to support renewals and growth.1. Cross‑Functional OrchestrationCoordinate internal Siemens resources—including product specialists, professional services, AI and analytics experts, partners, and support teams—to ensure customers receive the right expertise at the right time. Required Qualifications:· 5–8 years of experience in Customer Success, Technical Account Management, Consulting, or post‑sales roles within enterprise SaaS or technology organizations.· Must‑have experience supporting electronics and/or semiconductor customers, such as fabs, IDMs, electronics manufacturers, equipment manufacturers, or related ecosystem partners.· Demonstrated technical background or technical fluency, gained through roles such as systems analyst, technical consultant, DBA, software implementation, data/analytics, or similar hands‑on or adjacent technical experience.· Strong ability to understand and articulate modern software platforms, including data, analytics, AI‑enabled solutions, and enterprise architectures.· Proven success managing complex, multi‑stakeholder enterprise accounts and driving outcomes across long customer lifecycles.· Strong business acumen with the ability to translate customer goals into adoption strategies and measurable success outcomes.· Experience partnering with Sales and Services teams to support renewals and expansion.· Excellent executive‑level communication, presentation, and relationship‑building skills. Preferred Qualifications:· Experience working with AI, analytics, low‑code, or digital transformation platforms.· Background in manufacturing, industrial software, or enterprise IT environments.· Familiarity with value‑based success frameworks, success planning, and customer health measurement. Why Siemens:At Siemens, we enable customers to accelerate digital transformation at enterprise scale. This role offers the opportunity to work closely with leading semiconductor organizations, combining business leadership and technical fluency to drive adoption, innovation, and long‑term customer value across a world‑class software portfolio.$130,000 - $265,000 a yearIf you see a job description and think, “I’d be perfect for that” but your experience doesn’t align perfectly with the qualifications – don’t let that hold you back. We’re always eager to hire talented, passionate candidates – so give it a try and apply. Equal Employment Opportunity StatementMendix/Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, ___. Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, ___. California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, click ___.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

1Kosmos enables secure, user-controlled digital identities for citizens, customers, and workforces. Through advanced passwordless authentication and identity verification, our platform reduces fraud, secures access, and simplifies identity management at scale. We’re trusted by leading organizations across government, telecom, retail, banking, and tech, and are now expanding our federal footprint with a focus on impactful partnerships and mission-critical use cases. We are seeking a Customer Success Manager (CSM) to join our high-growth team with a focus on the federal government sector. This role is critical to ensuring adoption, engagement, and value realization for public sector agencies deploying the 1Kosmos platform. The CSM will work closely with federal program stakeholders, security/compliance teams, and our internal Implementation, Product, and Support functions to deliver exceptional onboarding, support, and expansion outcomes. This is a 6-month contract role with a strong opportunity to convert into a full-time permanent position, based on performance and federal program growth. · • Own the post-sales relationship with federal customers, ensuring successful onboarding and long-term adoption. · • Drive user engagement and manage project milestones through onboarding, enablement, and early usage. · • Serve as the primary point of contact for federal agency stakeholders (IT, InfoSec, program managers). · • Ensure delivery aligns with customer security, compliance, and operational needs (e.g., FedRAMP, FIPS, NIST 800-63). · • Partner with Implementations to track timelines, proactively identify risks, and remove blockers. · Monitor usage, identify adoption gaps, and lead regular business reviews. · Advocate for customer needs internally and identify upsell or expansion opportunities as trust deepens. · Become an expert in 1Kosmos identity offerings and how they align with federal digital identity mandates (e.g., Executive Order 14028, Zero Trust architecture). · • Share best practices and thought leadership with federal stakeholders. · U.S. Citizen (mandatory for federal work) · 3–7 years of experience in Customer Success, Program Management, or Federal Account Management · Experience working with U.S. federal agencies (civilian or defense), either directly or as a vendor · Experience at an identity, cybersecurity, or SaaS platform company · Strong communication and relationship-building skills with technical and non-technical stakeholders · Ability to project manage complex onboarding/deployments across functions · Comfortable with identity/security concepts: SSO, MFA, PKI, FIDO2, FedRAMP, Zero Trust · Understanding of federal procurement and compliance (ATO, TIC 3.0, ICAM frameworks) · Previous experience in startup/growth-stage environment · Ability to obtain a Top Secret/SCI clearance is required; active clearance strongly preferred. · Join a mission-driven company transforming how federal agencies secure identity · Influence a fast-growing federal portfolio and help shape our approach to public sector partnerships · Work cross-functionally with leaders across Product, Engineering, and Security · Be part of a collaborative, values-driven team making real impact

About Karbon Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List. Are you motivated by owning the commercial performance and measurable outcomes of a portfolio of accounting firms? Do you thrive operating as a strategic advisor to executive stakeholders, helping firms improve productivity, profitability, and workflow efficiency? Do you proactively identify risk and expansion opportunities through data, insight, and strong multi-threaded relationships? As a Senior Customer Success Manager at Karbon, you'll operate as the General Manager of your portfolio — accountable for retention, expansion, value realization, and long-term customer growth. You'll function as a crucial link between our customers and our Product Development teams, bringing structured customer insights into roadmap conversations and revenue strategy. About the Role Commercial Ownership & Growth • Drive measurable value realization within the first 90 days post-sale, aligning onboarding outcomes to defined business KPIs., • Own renewal and expansion strategy for your portfolio, including proactive identification of cross-sell and upsell opportunities (including Billing & Payments)., • Drive Net Revenue Retention by increasing product adoption depth, seat expansion, and multi-threaded engagement., • Build and manage an accurate renewal forecast 90–120 days in advance. Strategic Customer Leadership • Develop multi-threaded relationships across decision-makers, economic buyers, and operational leaders., • Enable internal champions with structured success plans, ROI articulation, and executive-ready materials., • Develop deep domain fluency in accounting firm operations and translate Karbon capabilities into strategic business outcomes., • Operate as a trusted advisor, diagnosing root causes of workflow inefficiencies and aligning product capabilities to measurable firm-level improvements., • Create and maintain structured Success Plans tied to customer KPIs and long-term growth objectives., • Conduct executive-level business reviews to measure progress and unlock next best actions. Risk & Retention Excellence • Proactively identify churn indicators through behavioral data, health metrics, and qualitative insight., • Develop structured save plans with clear ROI articulation and executive alignment when risk emerges., • Contribute to scalable retention methodologies as Karbon grows. Cross-Functional Influence • Partner with Sales to support expansion strategy and complex renewal negotiations where needed., • Collaborate with Implementation, Support, and Education teams to ensure seamless customer experience across the lifecycle., • Translate customer insights into structured, data-backed feedback for Product and Engineering, influencing roadmap priorities., • Collaborate with Marketing to inform industry-specific messaging and thought leadership grounded in real customer outcomes., • Drive cross-functional alignment to remove friction and deliver measurable customer outcomes. AI & Data Fluency • Leverage AI-driven tools and usage analytics to identify expansion opportunities, risk signals, and productivity gains., • Operate in a metrics-rich environment, using dashboards and insights to prioritize next best actions across your portfolio. About You • Based in the US or Canada and experienced working within distributed, global teams., • 7+ years of experience in B2B SaaS, ideally within accounting or professional services software., • Proven track record of owning renewals and driving measurable expansion revenue within complex accounts., • Strong executive communication skills with the ability to influence firm leaders and articulate ROI clearly and confidently., • Demonstrated ability to manage a portfolio with commercial rigor, strategic depth, and disciplined prioritization., • Proficiency with CRM, Customer Success platforms, forecasting tools, and analytics systems., • Comfortable operating in a data-driven environment., • Strong program management capability across cross-functional stakeholders., • Willingness to travel periodically for strategic customer engagements and industry events. Why Work at Karbon? • Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines, • Excellent benefits package including:, • Paid Flexible Time Off with an encouraged 3 weeks use per year, • Company paid medical for you and eligible spouse/partner and dependents, • Company paid dental and vision and eligible spouse/partner and dependents, • Fully company funded short and long term disability, • Fully company paid life insurance, • 401(k) with company matching, • Flexible Spending Account, • Up to 8 weeks paid parental leave, • Work-from-home stipend, • Work with (and learn from) an experienced, high-performing team, • A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback, • Be part of a fast-growing company that firmly believes in promoting high performers from within As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role. The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs. It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are! The estimated base salary range for this role is: $90,000 - $100,000 USD Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role! We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization. Generally, if you are a good person, we want to talk to you. 😛 If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at for a confidential discussion. At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!

The Schoolinks Customer Success Team is continuing to grow as we bring on new customers. We're looking for passionate, customer centric individuals to be the next Customer Success Managers. We are looking for team members to support our smaller school districts across the country. This will involve high levels of using data to drive strategy, project management and organization. Your Responsibilities will include... • Work in a collaborative team to meet onboarding, usage, and renewal targets for your portfolio of districts., • Onboard new districts by leading their project kickoff, data integration, and training sessions., • Assess usage, engagement, and outcome data to determine health and action needed at each of your districts., • Build and maintain director and executive level relationships at each of your districts., • Facilitate renewal process (quote, verbal approval, signature) for your districts., • Provide well-structured customer feedback to our Product Team, collected during the various customer engagements., • Continuously define, document problems and challenges faced by our districts., • Keep account records and notes updated in a CRM such as SalesForce, Gainsight or other CS tools., • 3+ Years Professional Experience, • 1+ years experience in implementation and customer success for a SaaS company (ideally in the K12 or EdTech industry), • Strong ability to multi-task and manage a large book of business, • Experience or Ability to work in a remote environment., • Strong interpersonal skills, • Project management skills (understand task dependencies/sequence and manage of tasks), • Positive attitude - you can stay optimistic in high stress situations, • Proactive, entrepreneurial style, eager to take initiative in a fast-paced, dynamic environment — you know when and how to find the right information when you need it., • Ability to close renewal and multi-thread to discover expansion opportunities., • Technical Abilities: Google Suite (Sheets, Slides, Etc) & Apple/Mac Required SchooLinks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. • 100% health care coverage for Employee, • 401K with company matching, • Dental & Vision, • Parental Leave, • Subsidized gym membership, • Remote work stipend, • Annual team offsite

Description: We are ___, a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before. With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration. We're looking for experienced Account Executives - specializing in CRM sales - to join our newest build-out here in Denver supporting our CRM product! ___ About The Role: This is the start of something BIG! As an Account Executive for our CRM product (our fastest-growing product line) you will be responsible for scaling CRM sales by providing expert-level industry, sales, and product knowledge to our customers - focusing on the value our CRM product delivers as part of our WorkOS platform. Come join our team so, together, we can impact how teams work across the globe! • The Account Executive position is a quota-carrying role where you will own the full sales cycle for our CRM product within a PLG (sales-assisted) motion., • Lead discovery and CRM-focused demos to align on business outcomes, while highlighting possibilities and best practices, • Develop a comprehensive understanding of monday.com’s solution and connect usage directly to customer ROI, • Act as a product owner in an agile environment, developing strategies and coordinating cross-functional support to develop and deliver the #1 CRM product in the market, • Stay up-to-date with industry trends to effectively position monday against alternatives, and continuously enhance our offering for scale Requirements: • 4+ years of full-cycle B2B SaaS sales experience, • 3+ years of experience selling a dedicated CRM SaaS solution, • Full Direct (New Business) sales cycle & Cross-Sale (Expansion) experience required. Partnership experience is a plus!, • Entrepreneurial mindset and ability to execute. This is the start of a large scale build-out, • Ability to continuously expand product knowledge and stay up-to-date on industry trends to effectively position against competitors, • Demonstrate a strong adherence to process, with a passion for process improvement, • Strong customer-facing and presentation skills with ability to establish credibility with executives, • Experience negotiating and navigating contracts and legal discussions, • Ability to build strong personal relationships, internally and externally, • Excellent written and oral communication skills, • Track record of success being a self-starter, results-oriented, adaptable, and inquisitive, • BA/BS degree preferred; or equivalent relevant work experience What monday.com can offer you: • Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, and bonus potential., • An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!, • Monthly stipends for food, wellness, and commuter/remote work, • Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills, • Award-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified, • We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding, • A global work environment with employees in Tel Aviv, New York, Denver, London, Kiev, Sydney, São Paulo, and Tokyo Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. For Colorado-based hires only: Compensation Range: $87,000-$138,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations. #LI-Hybrid

About the role: The Select Customer Success team partners closely with Samsara’s enterprise customers to understand their business and unique challenges, advise them on how to best leverage the platform to meet their goals, and, ultimately, guide them to continuously realize business value from our solutions and services. We are the trusted advisor to our enterprise customers, managing the customer lifecycle once onboarding is complete through adoption, advocacy, and renewal. As a manager in Select CS, you will manage a team of CSMs while also enhancing and scaling our success motion. This role requires a blend of strategic thinking, strong leadership, and a passion for customer satisfaction to drive successful outcomes for our customers. his is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. An ideal candidate will be located in either Eastern or Central time-zones, and will have the ability to travel to the United States for necessary customer travel. You should apply if: • You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster., • You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable., • You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment., • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: • Ensure ongoing success and value realization for Samsara’s enterprise customers., • Define and execute long-term strategies for the Select Customer Success team that support Samsara’s commitment to providing excellent service., • Find and grow the next generation of CSMs at Samsara., • Keep executives informed of progress and advocate for change when needed., • Lead from the front with a willingness to get your hands dirty., • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices., • Hire, develop, and lead an inclusive, engaged, and high-performing team. Minimum requirements for the role: • 8+ years in Customer Success, account management, or consulting., • 3+ years in management positions, including recruiting and retaining top talent., • Experience with $1M+ ACV customers., • Experience with Enterprise SaaS., • Ability to travel within the United States for customer meetings and events (up to 25%)., • Experience in structured value delivery to achieve measurable business outcomes, utilizing a defined engagement methodology., • Exceptional executive stakeholder management and communications, emotional intelligence, and prioritization given customer VP+ engagement and internal visibility of this role, including Samsara’s C-suite., • Proven track record of building trust and communicating effectively with a wide variety of stakeholders from customer executives to day-to-day users of our solutions and internal teams such as Sales, Product and Engineering, and Finance., • Solutions-focused with strong problem-solving skills and a bias for action., • Ability to think big while also executing with excellence., • Self-starter who takes initiative and thrives in a fast-paced, change-heavy environment., • Diplomacy, tact, and poise under pressure when working through customer issues., • Demonstrated ability to foster an inclusive team environment that values diverse perspectives., • Bachelor's degree from a 4-year institution. An ideal candidate also has: • Led a team where each team member managed a portfolio of 8-20 accounts., • Experience using Gainsight., • Passion for going above and beyond the call of duty for their customers and team members., • Proven track record of partnering with account executives to develop and execute commercial expansion strategies., • Strong program management experience., • Strategic consulting experience.

Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion and expertise. To find the connection between our differences. It keeps us close together across borders and backgrounds and helps us create our shared vision. Rasa means tight-knit. We get to the point and have the courage to ask ‘why?’. Because through relentless experimentation, passion, and vision, we’re transforming the way people interact with organizations through AI. That’s Rasa. That’s our message. Join us and add yours. We’re looking for a Director of Customer Success to join our Go-to-market team. Your main goal will be to establish strong, scalable customer relationships that drive adoption, retention, and expansion You will lead a world-class team of Customer Success Managers (CSMs) and partner deeply with our Engineering-led Customer Success Engineers (CSEs) and Forward Deployed Engineers (FDEs). You are the guardian of our Net Revenue Retention (NRR) and the primary driver of the "Rasa Customer Experience." The role reports directly to our Chief Revenue Officer Full-time - 100% remote - Location: USA, East Coast * This is a remote position, but we cannot hire anybody outside of the USA for this position. * Rasa can not assist with work authorization (visa sponsorship) for this position. Since we're a startup, we need someone who's ready to jump in, be hands-on, and do whatever it takes to help us achieve our goals. We are hiring a Director of Customer Success Manager to support our company's growth by investing in our customers' success, driving retention and expansion, and ensuring customers achieve long-term value. As a Director of Customer Success Manager, you'll make an impact on your team by: Strategic Leadership & Team Scaling * Build & Scale: Recruit, mentor, and lead a high-performing team of CSMs across the globe fostering a culture of "Outcome-Obsessed" success. * Unified Front: Partnering with the Head of CSE & Head of FDE to bridge the gap between "Technical Success" (CSE/FDE ownership) and "Business Success" (CSM ownership), ensuring a seamless customer journey. * Operational Excellence: Design and execute a scalable onboarding motion that drives new customer cohorts toward rapid production deployment and measurable business impact, ensuring high-quality adoption at scale. Value Realization & Revenue Protection * NRR Ownership: Direct accountability for protecting and growing our Enterprise ARR. * The "Success Gate": Implement and enforce a rigorous "Success Criteria" mandate. No engagement starts without a customer-signed success plan featuring quantifiable KPIs (e.g., deflection rates, CSAT, or cost per intent). * Executive Alignment: Personally engage with Director and C-level stakeholders at our top-tier accounts to secure long-term partnership and alignment on the "Value Narrative." The Operating Motion * Sales-to-CS Handover: Optimize the "Internal Knowledge Transfer" (IKT) process, ensuring Sales and Solutions Engineering provide the "Value Discovery" needed for a Day 1 head start. * 90-Day ROI Focus: Drive the team to achieve Time to First Value (TTFV) milestones, moving customers quickly through onboarding and enablement and into production. * Technical Risk Governance: Partner with CSEs to manage the "Technical Red Flag" system—identifying when a customer’s architecture deviates from best practices (e.g., CALM vs. custom RAG) and escalating the business risk to customer leadership. * Renewal Rhythm & Automation: Define a standardized renewal motion with fixed cadence (90/60/30 days), templated executive and commercial outreach, AI-driven health and churn scoring in CSP, renewal-play triggers in the CSP, and automated CSM nudges and track adherence and conversion to protect and grow ARR. * 8–10+ years in Customer Success leadership, specifically within complex, developer-centric SaaS or AI platforms (e.g., Databricks, Snowflake, Amplitude, or similar). * Proven track record of managing both CSMs and high-touch Technical Account Managers (TAMs) or CSEs. You know how to lead technical people toward business outcomes. * You have successfully built and scaled CS teams from $10M to $50M+ ARR in a high-growth environment. * Strong background in NRR, churn analysis, and renewal negotiation. You view Customer Success as a revenue-generating function, not a cost center. * While you are a business leader, you are comfortable discussing AI architecture, LLMs, and API integrations with CTOs and Lead Developers. Please keep in mind that we are describing the background that would best fit the role. Even if you don’t meet all the requirements, yet you are confident that you are up for the task, we absolutely want to get to know you! Rasa Customer Success sits in the Go To Market organisation and is currently a size of five CSMs and growing with the growth of our business. The team is spread out globally, 50/50 between EMEA and NAMER. * Flexible hours and a dedicated remote budget * A stipend for professional development & 6 paid education days to help you grow within your role * Unlimited PTO + paid sick leave + paid public holidays * A MacBook, and other tech to help you do your job * We have regular remote team events, as well as an annual company-wide offsite * Health benefits * 401(k) contribution with up to 4% match * Equity options You can find more information about our benefits per location here: ___ Rasa is a leader in generative conversational AI, enabling enterprises to build and deliver next-level AI assistants. Merging a state-of-the-art engine with a user-friendly no-code UI, Rasa offers an open and adaptable platform that perfectly aligns with business logic. This innovative approach makes Rasa a reliable and trusted choice for enterprises seeking to enhance customer interactions while reducing costs. Rasa is privately held with funding from StepStone, PayPal, Accel, Andreessen Horowitz, Basis Set Ventures, and others. The company was founded in 2016 and is remote-first with a global presence. You can find answers to FAQs from candidates about this role specifically on our ___ sheet. Rasa is an equal opportunity employer. We are still a small team and are committed to growing in an inclusive manner. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age. You must be located in and a resident of the location(s) listed for us to proceed with your application.

Über die Position / About the job: Für den Ausbau unserer Salesforce suchen wir daher dich, eine/n Account Executive (all genders) – Enterprise Sales. In dieser Rolle bist du ein wichtiges Mitglied in unserem auf Skalierung ausgerichteten Vertriebsteam und machst aus Interessenten begeisterte collect.AI-Kunden. Was dich erwartet / What to expect: • Du führst eigenständige Outbound Aktivitäten durch, • Du überzeugst jede Woche potenzielle Kunden in (Online-)Produktdemos und Discovery-Calls von den Vorteilen unserer Lösung für ihr Business, • Du führst in hoher Frequenz (Online-)Produktdemos mit Expert:innen aus den Fachbereichen Finance, Compliance, IT, Vertrieb und Marketing durch und vermittelst ihnen effektiv die Vorteile unserer Lösung, um ihr Geschäft voranzubringen, • Du zeigst unseren Kunden, wie sie mit unserer Lösung ihren Cashflow, die Kundenzufriedenheit und -loyalität sowie die Reliabilität ihrer Liquiditätsplanung deutlich steigern können und führst sie gezielt zum Vertragsabschluss, • Du schließt deine Mission erfolgreich ab, wenn der Deal abgeschlossen ist, und danach übernehmen deine Kolleg:innen im Customer Success und das Key Account Management für die Langzeit-Kundenbetreuung, • Von Zeit zu Zeit betrachtest du Messen und Events als dein „Jagdrevier“ Das bringst du mit / That's what you bring to the table: • Du bringst 3-5 Jahre praktische Erfahrung als Account Executive oder Sales Manager bei einem SaaS- oder Payment-Solution-Provider im Enterprise-Segment oder aus der Energiewirtschaft mit, • Du hast Erfahrung im Umgang mit CRM-Software, bevorzugt HubSpot, sowie LinkedIn Sales Navigator und anderen Sales Enablement-Lösungen, • Du zeichnest dich durch eine positive Einstellung, Leidenschaft für Vertrieb, vorbildliche Arbeitsmoral sowie Ergebnisorientierung aus, • Um in dieser Position erfolgreich zu sein, brauchst du ein hohes Energielevel sowie eine brennende Leidenschaft für Sales & New Business, • Du hast idealerweise ein Netzwerk mit Kontakten in die Energiewirtschaft, • Du beeindruckst deine Kolleg:innen immer wieder aufs Neue durch die Präzision deiner Einwandbehandlung, deine ergebnisorientierte Gesprächsführung sowie deine Abschlussstärke, • Werde Teil eines internationalen Teams aus Technologie- und Business-Expert:innen, • Dein Gehalt setzt sich aus einem Fixgehalt und einem variablen Gehalt zusammen, • Genieße ein modernes Büro mitten im pulsierenden Herzen von Hamburg, • Gestalte dein flexibles Arbeitsumfeld mit der Möglichkeit, innerhalb der EU remote und mobil zu arbeiten, • Profitiere von attraktiven Corporate Benefits & FutureBens Vergünstigungen, • Erhalte einen Zuschuss zum Deutschlandticket, • Sichere dir einen monatlichen Zuschuss zum Lunch, auch im Home-Office, • Greife uneingeschränkt auf die E-Learning-Welt von UDEMY Business für deine berufliche und persönliche Weiterentwicklung zu, • Bleib aktiv mit einer Urban Sports Mitgliedschaft (M oder L) Über uns collect.AI offers an intelligent SaaS platform that is designed to revolutionize the way European enterprises liquify their assets. Our cutting-edge AI-driven technology streamlines cash-flow optimization, ensuring a world where all receivables are reliably transformed into liquidity. The SaaS solution automates, personalizes and elevates customers' accounts receivable management processes to optimize collections and costs while improving customer satisfaction. collect.AI provides a platform which enables customers to build industry-specific accounts receivable management processes in a flexible way. Smart assistants and smart insights support in taking the best data-driven decisions along the way. The platform can be seamlessly integrated with existing system landscapes. Join the future of smart, fast, and efficient liquidity management, join the collect.AI team and experience unprecedented personal growth and a fun place to work.

As a Mid-Market Account Executive specializing in General Contractors at Clearstory, you’ll play a critical role in driving revenue growth by identifying, engaging, and closing new business opportunities. You’ll manage the full sales cycle—from initial outreach to signed contracts—while delivering an exceptional experience to prospective customers. We’re seeking candidates with project management experience at mid-sized General Contractors who have managed costs and change orders. If you’re ready to transition into SaaS sales and help expand Clearstory’s market presence, this role is for you. Success in this role requires a hunter mentality, a consultative approach to sales, and the ability to connect with stakeholders at all levels. If you thrive in a fast-paced, high-growth environment and are passionate about solving customer pain points with innovative technology, we want to hear from you. • Engage & Build Relationships – Proactively connect with construction professionals via phone, email, and other channels to understand their challenges, uncover pain points, and identify opportunities to provide impactful solutions., • Exceed Sales Targets – Consistently achieve or surpass monthly and quarterly sales activity and revenue goals, driving sustained growth for both Clearstory and our customers., • Own the Full Sales Cycle – Lead accounts from initial outreach through business development, prospecting, product specifications, contract negotiations, and signing—ensuring a seamless post-sales experience., • Strategically Expand Territory – Develop and execute data-driven prospecting plans to build a strong pipeline, establish credibility, and create new business opportunities., • Research & Identify Key Players – Leverage networking and research to map out accounts, engage decision-makers, generate interest, and uncover business requirements., • Deliver Compelling Product Demonstrations – Conduct engaging, value-driven virtual and in-person software presentations to showcase how Clearstory transforms workflows and maximizes efficiency., • Become a Trusted Expert – Develop a deep understanding of Clearstory’s platform, competitive landscape, and industry trends to position yourself as a knowledgeable and consultative resource for potential customers., • High-Energy, Results-Driven Team Player – You bring enthusiasm, resilience, and a collaborative mindset to every interaction., • Industry Knowledge (Mandatory) – Minimum 3–5 years of experience in the Commercial Construction industry working as a Project Manager for a General Contractor., • Proven Sales Excellence (Preferred) – 2+ years of demonstrated success in software sales, preferably B2B, with experience selling to decision-makers at all levels of an account., • Quota-Crushing Track Record – Consistently exceeds sales targets, driving strong revenue growth., • Consultative Selling Expertise – Experience with solution-based sales methodologies, effectively uncovering needs and aligning solutions to customer challenges., • Pipeline & Forecasting Mastery – Strong ability to develop, manage, and accurately forecast sales pipelines., • Outstanding Communicator – Exceptional verbal and written communication skills with the ability to engage customers effectively via phone, email, and virtual meetings., • Entrepreneurial & Adaptable – Thrives in a fast-paced, dynamic environment, taking initiative and ownership of results., • Relationship Builder – Skilled in establishing trust with prospects and customers, fostering long-term partnerships., • Industry Knowledge (Preferred) – Experience in the Commercial Construction industry is a strong plus., • Education & Experience – BA/BS degree or equivalent experience preferred. We want you to be a part of the Clearstory success story so as you engage with us and our team members, it would be helpful for you to understand some of the core characteristics of our team - hopefully many of these resonate with you! • Embody our core values, • Be Curious, • Customer Obsession, • Keep It Simple, • Raise the bar, • Passion and enthusiasm for your work and the Company, • Loves to take the initiative, • An upbeat, positive and good-to-be-around attitude., • Sense of humor., • Is a “doer” with a hands-on approach, • Very high energy., • Commitment to excellence., • Operationally focused - thinking about the entire business and not just your role., • Bright, quick, articulate, able to influence without direct authority, excellent presentation and interpersonal skills, and able to adapt to different outside constituencies., • Ability to influence peers, operational managers, and executive team., • People willingly seek out your advice in the planning phase of decisions., • Strong entrepreneurial nature and approach., • You foster trust and accessibility., • Strong prioritization skills., • Aggressive drive with a can-do attitude., • Ability to build relationships and earn the respect of other teams., • Organizational tolerance: able to work with ambiguity and constant change., • Genuine passion for customer service., • Enjoys and has implemented change., • Believes strongly in his/her abilities. We are a first-of-its-kind, category-defining software that is revolutionizing the commercial construction industry. Clearstory is digitizing and automating the change order process inside the commercial construction industry. Regardless of what financial software a construction company uses internally, they can use us to share costs with the companies they work with. This is why our integrations team is so critical to our company’s success! Just as TurboTax did for tax documents and Bill.com did for accounts receivable and accounts payable, Clearstory is doing the same for change order communication between construction companies. The construction industry is being transformed fast by technology, but the way companies communicate costs hasn’t evolved in decades and still heavily relies on carbon copy paper, spreadsheets, and email to track billions of dollars. These arcane manual processes can take days or weeks and include hours of manual office tasks such as scanning, manually transcribing, and tedious data entry into spreadsheets. At Clearstory we are changing that and creating a new category “change order communication,” by intelligently digitizing this age-old process. This leads to an increase in profits, more successful contractor-to-customer relationships, more transparency into a project’s true cost, and less wasted paper! We are a Series B 100% SaaS company with impressive credentials for a company at our stage. In addition to experienced SaaS sales, marketing, engineering, and product leaders, our team has over 60 years of combined experience in the commercial construction space. At Clearstory we know our customer’s pain points and challenges firsthand and have built a category-defining product that serves the user first. You’ll be part of an ambitious and collaborative company, committed to growing a supportive and diverse team that is passionate about empowering our contractor customers. More important than meeting 100% of qualifications, we are looking for collaborative, long-term team members with a growth mindset, a commitment to proactive communication, and a bias towards action, who are aligned and excited with our company’s mission to build the industry standard in digital change order communication for the commercial construction industry. As an early member of the team, you will have an exceptional level of impact on the development and iteration of our Company and the workplace culture itself. This is your chance to join a team that is bringing game-changing technology to a stagnant, static, pen-and-paper part of the commercial construction industry. This is an earlier-stage company and as such you will have many intangible benefits that go along with that opportunity such as the ability to influence the culture of your workplace, the ability to make an immediate impact with a product that already has an established product market fit and a healthy and growing user base as well as significant product influence. • Ability to work with a new product category that has already found product market fit, • Remote work schedule, • Executive interaction regularly, • Competitive market-rate salary for a Series A company, • Subsidized healthcare, vision, and dental, • Early equity! We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, connect with us via email at . As a company, we value fairness, collaboration, communication, and leadership and build our teams around these values.

Who We Are Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. Our amazing user community provides us with real-time feedback and contributions to improve the developer experience everywhere. Backed by top VC firms, we have built a team of professionals from various successful start-ups and well-known technology companies. Together, we collaborate cross-functionally, engage with and support our users to improve the developer experience, deliver world-class open-source software, and enhance our commercial SaaS platform. Temporal is growing and working towards building the best community. We are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for helping developer communities, open-source software, and want to be a part of our amazing team, we'd love to hear from you! Temporal is shaping the future of application development by enabling organizations to build, scale, and run resilient applications. We are seeking a highly skilled and experienced Strategic Account Executive in San Francisco, California to join our Growth team and drive revenue within some of the largest and most complex enterprise organizations. In this role, you will own a key sales territory, navigating matrixed enterprise companies and selling to highly technical personas such as software engineers, engineering leaders, and architects. As a strategic partner to our customers, you will bring a proven ability to lead sophisticated sales processes, uncover opportunities within massive organizations, and drive adoption of Temporal’s solutions. Your entrepreneurial mindset will help you thrive in a high-growth, startup environment, while your expertise in scaling revenue within complex organizations will make you an invaluable asset to our team. Come work with some of the brightest minds in the tech industry and help transform how modern applications are built. You will contribute to the growth of a category-defining company at the forefront of innovation. • Own and manage the entire sales cycle, from prospecting to close, with a focus on growing revenue within existing customers, • Develop and execute account strategies to expand Temporal’s footprint across multiple divisions within large, matrixed enterprises, • Engage with software engineers, architects, and technical stakeholders to understand their needs and position Temporal effectively across a wide range of use cases, • Navigate complex technical discussions and align Temporal’s capabilities with customer priorities, • Build long-term relationships with customers, becoming a trusted advisor and identifying opportunities for ongoing growth, • Partner with customer success, solutions architecture, and product teams to ensure a seamless customer experience, • Leverage your expertise in growth motions to identify and capitalize on high-value opportunities within massive enterprise accounts, • Innovate and adapt sales strategies to meet the dynamic needs of enterprise businesses in a rapidly evolving market, • Demonstrated expertise in enterprise software sales, typically gained through 10+ years of experience in similar roles, • Proven track record of selling to software engineers, technical decision-makers, and engineering leaders, • Navigate complex technical discussions and collaboratively align Temporal’s capabilities with customer priorities, • Demonstrated success navigating and closing deals within large, matrixed enterprise organizations, • Experience driving high-growth sales motions within enterprise accounts, identifying opportunities, and scaling revenue, • Comfortable operating in a fast-paced, high-growth environment with a hands-on approach and entrepreneurial mindset, • Exceptional relationship management skills, with the ability to influence and build trust across multiple levels of an organization, • Demonstrated success in consistently achieving or surpassing revenue goals, • Experience working with cutting-edge developer tools or infrastructure products, • Familiarity with consumption-based sales models and driving adoption of technical products, • Outstanding communication and negotiation skills, with the ability to present to technical and executive audiences, • A passion for technology and a deep curiosity for solving complex customer challenges, • The estimated pay range for this role is $300,000 - $350,000 OTE (50/50 split), • This role is eligible to participate in Temporal's equity plan Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process. Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded. U.S. Benefits • Unlimited PTO, 12 Holidays + 2 Floating Holidays, • 100% Premiums Coverage for Medical, Dental, and Vision, • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available), • Empower 401K Plan, • Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more! International Benefits • Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with ___. Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness. Additional Perks • $3,600 / Year Work from Home Meals, • $1,500 / Year Career Development & Learning, • $1,200 / Year Lifestyle Spending Account, • $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you), • $500 / Year Professional Memberships, • $74 / Month Reimbursement for Internet, • Calm App Subscription for Mental Health & Wellness Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist. We are not working with external recruitment agencies, thanks.

We're creating a new AI operating system that has the potential to change the way companies operate. Our mission at Dust is to transform how work gets done by letting any team and employee shape the exact agents they need to accelerate their work. With 70%+ weekly active users, people stick with Dust as much as they do with Slack and Notion. We already are a core part of their jobs. We're at an exciting stage of our journey and growing fast. We're serving ___ like Cursor, Clay, Whatnot, and Persona, and aim to 5x our growth by the end of 2026. Dust is a ___ with an experienced and determined team of optimists (coming from companies like Stripe and OpenAI) that likes to focus on users, getting great things done by shipping fast, and doesn’t take itself too seriously while doing so. Dust is seeking a Founding Partnerships Lead to build our partner ecosystem in the UK from scratch. This is a business development role at its core: your job is to identify, engage, and activate the partners who will become a meaningful source of pipeline and revenue for Dust in the UK market. We've proven the partner motion in France (€1.5M+ ARR in under a year, strong SI and reseller traction). Now we need someone to figure out what works in the UK, where the landscape, buyer expectations, and partner ecosystem are fundamentally different. This is a 0-to-1 role. There is no existing UK partner program, no playbook, no team. You'll be the first person on the ground, responsible for building relationships, closing early partnership agreements, and proving that partners can generate real pipeline for Dust. You'll work cross-functionally with Sales, Field Marketing, Growth, Community, the France Partnerships team, and the Executive Team to make this happen. All types of partnerships are in scope: resellers, system integrators, consultancies, agencies, tech alliances, affiliates, community partners, and anything else that drives results. We care about what works, not what fits a predefined category. This role has a path to leadership. As you prove out partner-market fit and demonstrate impact, there will be opportunity to build and lead a UK partnerships team. We're looking for someone who can start as a hands-on builder with the ambition to grow into a team leader. * Build Dust's UK partner ecosystem from zero. Identify, qualify, and recruit the partners best positioned to reach B2B SaaS and Fintech buyers in the UK, across any partner type * Drive partners to pipeline. This isn't about signing logos. Your success is measured by partners generating qualified opportunities, co-selling with Dust AEs, and closing deals. Own the full journey from first conversation to first partner-sourced deal * Develop and test partnership models that work for the UK market. Leverage what exists from France (program tiers, enablement, Wesype as distributor) but be willing to reinvent where the market demands it * Create activation playbooks that take partners from signed agreement to actively selling. Build the training, enablement, and co-selling infrastructure needed to make partners effective * Own UK partnership pipeline and revenue targets, with latitude to experiment with creative deal structures, incentive models, and go-to-market approaches * Work hand-in-hand with UK Sales (AEs and BDRs) to ensure partners are pipeline accelerators. Build deal routing, co-selling motions, and account mapping that the sales team actually uses * Collaborate with Field Marketing (Events, Content, Community) to build joint events, co-branded content, and community activations that serve both partner development and demand generation * Stay tightly connected with the France Partnerships team to share learnings, adapt proven playbooks, and maintain consistency where it matters * Partner with Growth Marketing to turn partner activity into scalable demand: co-hosted webinars, joint case studies, partner-led content, and event-driven pipeline * Coordinate with Product and Engineering on integration priorities, partner feedback, and joint solution development where relevant * 5+ years in partnerships, business development, or channel sales in B2B SaaS. Experience in fintech, developer tools, productivity platforms, or AI/ML is a strong plus * Proven 0-to-1 builder. You've built partner programs or BD motions from scratch, not just managed existing ones. You know what it takes to go from a blank page to real pipeline * Track record of driving revenue through partners. Specific examples where partnerships you built directly drove measurable pipeline, customer acquisition, or closed revenue * Experience working with B2B SaaS and/or Fintech ecosystems in the UK. You understand the landscape: who the key SIs, consultancies, agencies, and ecosystem players are * Cross-functional operating experience. You've worked effectively across Sales, Marketing, Product, and leadership teams in a fast-moving environment * Entrepreneurial and scrappy. You thrive in ambiguity, create structure from scratch, and move fast with limited resources. You're comfortable being a team of one before you're a team of many * Familiarity with the AI/ML landscape and enterprise AI deployment is strongly preferred * Business development instinct. You naturally think about how to turn a relationship into a pipeline source. You're not just a relationship manager; you're a dealmaker * Strategic thinker. You can zoom out to design a program with long-term vision while executing tactical partnerships today * Exceptional relationship builder. You build trust quickly with partners, internal stakeholders, and executives across cultures and time zones * Data-driven. You use metrics to prioritize, make decisions based on evidence, and can clearly report on impact * Strong communicator. Excellent written and verbal skills, comfortable presenting to executives, partners, and cross-functional teams * Existing network in the UK B2B SaaS and Fintech ecosystem (SIs, agencies, consultancies, VCs, community leaders) * Background in AI, developer-first, or API-first companies * Prior experience hiring or mentoring partnerships team members * Understanding of the competitive landscape * Competitive OTE compensation + significant equity package at a Sequoia-backed startup * Health benefits for you and your dependents * New MacBook Pro or Linux machine, monitor, keyboard, etc. * Opportunity to travel to Paris HQ regularly * Regular team events and off-sites We're prioritizing building our team with an in-person culture at our offices in Paris and San Francisco, because we value the magic that happens when talented people work closely together. We're not building yet another enterprise SaaS tool. We’re creating an AI OS that will fundamentally change how companies operate. We believe existing AI models are powerful enough to have a tremendous impact on the world (and will keep getting better). The key is building the infrastructure so they have the right context, and building the best interfaces for humans to interact with them. We have the unique opportunity to explore and shape the way humans interact with machines while building a product we use ourselves every day. If you're excited about crafting products that reinvent B2B software and want to join a team that combines the best of startup culture with the backing of top-tier investors, we'd love to talk. 👋 Even if you don't check every box in our requirements, we encourage you to apply. We value diverse perspectives and backgrounds, and we're more interested in your potential and passion than a perfect match to our checklist. * ___: a story about our mission * ___ - Latent Space podcast with our cofounder, Stanislas Polu (2024) * ___ - dotAI podcast with Stanislas Polu (2024)

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit ___ and follow us on LinkedIn and X. Want to be part of our story? Apply today! Location: Varies, US remote Travel: Up to 40–50% Couchbase is seeking a Strategic Account Executive to own and grow a portfolio of our largest, most complex enterprise customers. This role is designed for a senior individual contributor who thrives in long, consultative sales cycles, builds deep executive relationships, and consistently drives expansion within strategic accounts. You will act as a trusted advisor to customers while partnering closely with internal teams to deliver business-critical solutions across cloud and on-prem environments. • Own and execute a Strategic Account Plan for a defined set of named enterprise accounts, aligned to Couchbase’s go-to-market strategy and growth objectives., • Drive new business, expansion, and retention within Fortune 1000 and other strategic customer relationships., • Manage complex, multi-threaded sales cycles from pipeline generation through negotiation and close, leveraging MEDDIC or equivalent sales methodologies., • Build and maintain strong C-level and senior stakeholder relationships, positioning Couchbase as a long-term strategic partner., • Collaborate closely with Sales Engineering, Customer Success, Product, Marketing, SDRs, and Partner teams to deliver differentiated solutions and exceptional customer outcomes., • Develop and execute pipeline creation and expansion strategies, leveraging customer ecosystems, events, cloud partnerships, digital channels, and developer communities., • Accurately manage and forecast pipeline, ensuring strong data integrity across Salesforce and sales tooling platforms., • Partner with leadership and act as a quarterback for internal resources, ensuring alignment across teams and successful execution against account objectives., • Stay current on the Couchbase platform and competitive landscape, articulating clear business value across both cloud (SaaS) and on-premise deployments., • Represent Couchbase with professionalism and credibility in high-stakes customer engagements, negotiations, and executive briefings., • 6–10+ years of enterprise or strategic software sales experience as an individual contributor., • Proven track record of exceeding quota in complex, high-value enterprise sales environments., • Experience selling into Fortune 500 / Global 2000 accounts, navigating procurement, security, and multi-stakeholder decision processes., • Background selling cloud, SaaS, database, or infrastructure technologies, ideally business-critical platforms., • Strong command of enterprise sales methodologies (MEDDIC, Challenger, or similar) and disciplined opportunity management., • Comfortable engaging with executive buyers and technical stakeholders, translating technical capabilities into clear business outcomes., • Experience co-selling with partners, cloud providers, and system integrators is highly valued., • Highly organized, self-directed, and accountable, with strong time management and forecasting discipline., • Thrives in a fast-paced, growth-stage environment, with a builder mindset and passion for customer success. $125,000 - $150,000 USD At Couchbase, we believe innovation thrives when diverse perspectives are at the table. We actively encourage applications from individuals of all backgrounds—including women, people of color, LGTBQIA+ professionals, veterans, and individuals with disabilities. If you see a role that excites you, but don’t meet every qualification, we still encourage you to apply. Studies show underrepresented talent is less likely to apply unless they meet all the criteria. We encourage you to apply if you’re excited about the role and can bring strong contributions to our team. If you require reasonable accommodations during the recruitment process, please let your recruiter know—we’re happy to support you. We value diverse educational and career backgrounds. If your experience aligns with the role’s goals—even if it doesn’t follow a traditional path—we’d love to hear from you. Why Couchbase? Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for ___ and ___. Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: • Generous Time Off Program - Flexibility to care for you and your family, • Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*, • Financial Planning - Retirement program* and Business Travel Insurance, • Career Growth - Be valued, Create value approach, • Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees., • And much more! *Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn more about Couchbase: Disclaimer: Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our ___ and understand your personal information may be processed in accordance with our ___ following guidelines in your country of application.

AcuityMD is a software and data platform that accelerates access to medical technologies. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, and Ajax Health and we help MedTech companies identify how their products are used, understand why outcomes vary, and identify opportunities where physicians can better serve their patients. We are targeting a Senior Director or VP level for this role. The Customer Success Leader will lead Customer Success Managers (CSMs) focused on the Strategic Segment ($1B+) accounts. In this role, you will lead a team of 7+ CSMs responsible for owning renewals, generating adoption, and driving customer satisfaction. We are building a best-in-class Commercial Team and establishing a repeatable go-to-market motion. We are hiring a team of high-caliber Enterprise SaaS and Medical Device customer success professionals to thoughtfully engage VPs, General Managers, and other corporate decision makers and end-users across the Medical Device Industry. Our Customer Success team takes a proactive, consultative, and high-touch approach when working with customers, by engaging directly with end-users to generate platform adoption and running Executive Business Reviews to align with strategic initiatives and quantify and communicate ROI. • Drive customer retention and expansion by leading team of CSMs focused on the Strategic segment ($1B+ in revenue), • Directly manage the Strategic Customer Success team, providing ongoing enablement, coaching, and development, including sharing and shaping Customer Success process, best practices, and strategies, • Engage directly with key customers on Executive Business Reviews (with CSMs) to communicate value provided by AcuityMD, • Provide support for CSMs in at-risk accounts through risk detection/alerting and action plans, • Building hiring plans and recruit, hire and onboard world class CSMs, • Partner closely with sales, product, and services teams to advance AcuityMD’s mission and approach to customer engagement, • Regularly monitor account health and user adoption across a large portfolio of accounts, and report on key performance indicators to Customer Success and broader Commercial team leadership, • 8+ years of experience in Customer Success or Account Management Enterprise SaaS, • 3+ years of experience leading high performing teams as a Senior Manager or Director, • Proven track record of exceeding retention and expansion quotas, • Ability to develop close personal relationships with customers and colleagues through empathy, • Patient and active listener, • Proactive and self-driven, and bring infectious energy and resiliency, • Passion for people, with a history of hiring, developing, and up-leveling your teams, • Proven ability to manage large (several hundred) logo portfolio, • Excellent written and verbal communication skills (email & PPT), • Experience in venture-backed, growth stage companies, • Medical Device or Life Sciences experience, • Experience using CRM, ideally Hubspot You must have an eligible work permit in the USA to be considered for this position • Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health)., • Learning Budget: Reimbursements for relevant learning and up-skilling opportunities., • Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees., • Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work., • Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents., • Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement., • Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings., • Parental Leave: 8-16 weeks of fully-paid, flexible parental leave. The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Who We Are Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. Our amazing user community provides us with real-time feedback and contributions to improve the developer experience everywhere. Backed by top VC firms, we have built a team of professionals from various successful start-ups and well-known technology companies. Together, we collaborate cross-functionally, engage with and support our users to improve the developer experience, deliver world-class open-source software, and enhance our commercial SaaS platform. Temporal is growing and working towards building the best community. We are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for helping developer communities, open-source software, and want to be a part of our amazing team, we'd love to hear from you! Temporal is shaping the future of application development by enabling organizations to build, scale, and run resilient applications. We are seeking a highly skilled and experienced Strategic Account Executive in New York to join our New Logo team and drive revenue within some of the largest and most complex enterprise organizations. In this role, you will own a key sales territory, navigating matrixed enterprise companies and selling to highly technical personas such as software engineers, engineering leaders, and architects. As a strategic partner to our customers, you will bring a proven ability to lead sophisticated sales processes, uncover opportunities within massive organizations, and drive adoption of Temporal’s solutions. Your entrepreneurial mindset will help you thrive in a high-growth, startup environment, while your expertise in scaling revenue within complex organizations will make you an invaluable asset to our team. Come work with some of the brightest minds in the tech industry and help transform how modern applications are built. You will contribute to the growth of a category-defining company at the forefront of innovation. • Own and manage the entire sales cycle, from prospecting to close, with a focus on growing revenue with new enterprise customers, • Develop and execute strategic sales plans to break into large, matrixed enterprise accounts, • Engage with software engineers, architects, and technical stakeholders to understand their needs and position Temporal effectively across a wide range of use cases, • Navigate complex technical discussions and align Temporal’s capabilities with customer priorities, • Build and nurture quality relationships with prospects, acting as a trusted advisor throughout the sales process, • Partner with customer success, solutions architecture, and product teams to ensure a seamless customer experience, • Leverage your expertise in enterprise sales to identify and capture high-value opportunities within large, complex organizations, driving net-new customer acquisition, • Innovate and adapt sales strategies to meet the dynamic needs of enterprise businesses in a rapidly evolving market, • Demonstrated expertise in enterprise software sales, typically gained through 10+ years of experience in similar roles, • Proven track record of selling to software engineers, technical decision-makers, and engineering leaders, • Navigate complex technical discussions and collaboratively align Temporal’s capabilities with customer priorities, • Demonstrated success navigating and closing deals within large, matrixed enterprise organizations, • Experience driving high-growth sales motions within enterprise accounts, identifying opportunities, and scaling revenue, • Comfortable operating in a fast-paced, high-growth environment with a hands-on approach and entrepreneurial mindset, • Exceptional relationship management skills, with the ability to influence and build trust across multiple levels of an organization, • Demonstrated success in consistently achieving or surpassing revenue goals, • Experience working with cutting-edge developer tools or infrastructure products, • Familiarity with consumption-based sales models and driving adoption of technical products, • Outstanding communication and negotiation skills, with the ability to present to technical and executive audiences, • A passion for technology and a deep curiosity for solving complex customer challenges, • The estimated pay range for this role is $300,000 - $350,000 OTE (50/50 split), • This role is eligible to participate in Temporal's equity plan Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process. Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded. U.S. Benefits • Unlimited PTO, 12 Holidays + 2 Floating Holidays, • 100% Premiums Coverage for Medical, Dental, and Vision, • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available), • Empower 401K Plan, • Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more! International Benefits • Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with ___. Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness. Additional Perks • $3,600 / Year Work from Home Meals, • $1,500 / Year Career Development & Learning, • $1,200 / Year Lifestyle Spending Account, • $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you), • $500 / Year Professional Memberships, • $74 / Month Reimbursement for Internet, • Calm App Subscription for Mental Health & Wellness Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist. We are not working with external recruitment agencies, thanks.

Description Sprout Social is looking to hire a Director, Global Customer Support for the Customer Experience team. Why join Sprout’s Customer Experience team? Sprout Social’s Customer Experience division is evolving to meet the future of customer engagement. With a high bar for excellence and innovation, the Support & Adoption Operations team combines world-class support with proactive, data-driven engagement. Our mission is to revolutionize how we empower customers by leveraging automation, insights, and operational rigor to deliver adoption, retention, and growth at scale. What You’ll Do As the Director, Global Customer Support, you will own the function end-to-end, ensuring exceptional customer experiences while building a scalable, high-performing global organization. You will balance customer empathy, operational excellence, and team development by leveraging data, technology, and proactive process improvements. • Own Global Support Strategy: Define and lead the global Support strategy, ensuring value across channels, products, and regions while aligning to company goals., • Drive Operational Excellence & Process Improvement: Improve workflows, escalation paths, and operating models to increase efficiency, quality, and consistency., • Execute Business Transformation: Lead strategic initiatives that enhance customer outcomes, team effectiveness, and long-term scalability., • Lead Change & Scale the Organization: Guide change management, preparing teams for launches, market shifts, and evolving customer needs while building leadership capacity., • Lead & Develop Your Team: Coach and support managers and front-line specialists, setting clear expectations and performance standards., • Maintain World-Class Service Delivery: Establish and uphold SLAs and performance frameworks across all support channels for consistent, high-quality service., • Data, Insights & Customer Advocacy: Track and act on KPIs and customer feedback to improve processes, satisfaction, and retention., • Champion AI: Champion the thoughtful adoption of AI, automation, and tooling enhancements that improve both customer outcomes and team effectiveness., • Cross-Functional Partnership: Collaborate with Product, Engineering, Customer Success, Professional Services, and Revenue teams to translate support insights into actionable improvements. What You’ll Bring We’re looking for a strategic, hands-on leader who blends customer empathy with operational rigor and sound decision-making. You thrive in complexity, bring clarity through structure and data, and know how to scale support through leadership and technical efficiency. You foster cultures of ownership, learning, and continuous improvement while influencing cross-functional partners without direct authority. • 10+ years of experience leading Customer Support or Technical Support organizations in a high-growth SaaS environment., • 3+ years in second-line leadership with demonstrated success and experience fostering high-performing teams (ideally globally)., • Strong operational and process design mindset with the ability to connect workflows and decisions to customer outcomes., • Experience leading teams through transformation, change management, or significant operational evolution., • Deep familiarity with support platforms and tooling (e.g., Zendesk, Salesforce), tiered escalation models, and AI-driven solutions., • High comfort working with data, including customer experience metrics, operational performance, and trend analysis., • Executive presence and strong communication skills, with the ability to influence senior stakeholders and represent the Voice of the Customer. How You’ll Grow Within 1 month, you’ll plant your roots by: • Completing Sprout’s onboarding and developing a deep understanding of our products, values, and global CX model., • Building strong relationships with Support, Operations, Product, and Revenue leaders., • Reviewing current workflows, tools, and performance data to identify immediate opportunities. Within 3 months, you’ll hit your stride by: • Defining a clear vision and roadmap for global Support that balances day-to-day excellence with long-term transformation., • Partnering with Operations to establish reporting frameworks and dashboards., • Setting KPIs and stretch goals aligned to customer and business priorities., • Assessing team structure and leadership capability to inform growth plans. Within 6 months, you’ll make a clear impact by: • Launching AI-assisted workflows or automation initiatives that improve efficiency and customer experience., • Driving measurable improvements in CSAT, resolution metrics, and operational performance., • Partnering with Product and Engineering to address top drivers of support volume. Within 12 months, you’ll make this role your own by: • Delivering measurable gains in support efficiency, customer satisfaction, and retention., • Optimizing the global support model for future scale., • Establishing Customer Support as a strategic differentiator through insight-driven influence and operational excellence. Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program: • Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents., • Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources., • Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match)., • Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind., • Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year., • Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family., • Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being., • Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet., • Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations., • Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line. *This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits. Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. For this role, the expected base pay ranges for new hires are: • Zone 1 (New York, California, Washington): $150,200.00 - $206,580.00 USD annually, • Zone 2 (All other US states): $136,600.00 - $187,770.00 USD annually The listed ranges represent earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package ___ to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest ___. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at . Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) ___ and (2) ___. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review ___.

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. About the team The Developer Experience Programs team shapes how engineers at 1Password work, and how engineers work shapes what 1Password ships. We run the programs, measurement, enablement, and cross-functional mechanisms that support developer experience across the software development lifecycle, and we build the feedback loops that help Engineering adopt new capabilities and continuously improve the speed and quality of delivery. The team sits within Engineering Operations and works closely with Platform Engineering, Security, IT, and Finance. Platform Engineering builds and owns the underlying developer tooling, data platforms, and AI workflow systems. DevEx Programs partners with them on the decision, rollout, enablement, and measurement work that help those investments land effectively across Engineering. The role As a Senior Business Program Manager, you will run the programs and mechanisms that turn developer experience signals into program priorities for engineering at 1Password. You will design and own how we measure developer experience and effectiveness, and you’ll translate those findings into clear program decisions, including developer tooling and our impact measurement strategies. The immediate priority is AI-accelerated software delivery, where demand is highest and traditional developer productivity measures are being tested by new tools and ways of working. This role is coming in at a formative stage: the team is new, foundational mechanisms are being stood up, and you’ll have a real opportunity to help shape how 1Password ships software. This IC role is for a strong cross-functional operator who can bring structure to ambiguous decisions, turn signals into clear recommendations, and help partners across Platform Engineering, Security, IT, and Finance move to better, faster program decisions. This is a remote opportunity within Canada and the US. What you will do: * Translate developer experience signals into program priorities. * Synthesize tooling data, measurement outputs, pilot results, and developer feedback into actionable insights. * Bring those insights into portfolio planning, measurement reviews, and roadmap conversations with partner teams. * Turn insights into clear recommendations on where to invest, expand, rationalize, or retire tools and related programs. * Lead the developer experience measurement program. * Own the day-to-day program leadership for 1Password’s developer experience measurement platform: coverage, data quality, reporting cadences, and how signals are used operationally. * Partner with Platform Engineering on metrics platform priorities, instrumentation, and data integrity, while owning program structure, stakeholder alignment, and operating cadence. * Build the operating mechanisms that make developer experience and tooling data useful for decision-making.⁠ * Support investment and portfolio decisions with adoption reporting, usage analysis, and impact-oriented recommendations. * Evolve the measurement model as software delivery changes, especially where traditional signals become less representative of AI-native work. * Run developer tooling evaluation, pilots, and portfolio governance. * Own intake, prioritization, and evaluation workflows for developer tools across the SDLC, with a near-term focus on AI tooling. * Maintain the evaluation frameworks, decision criteria, and review mechanisms used to assess new tools and changes across the portfolio. * Design and run structured pilots with clear hypotheses, baselines, success criteria, and decision points. * Coordinate security review, integration approval, and related governance, including emerging integration patterns such as MCPs. * Partner with IT, Finance, and Procurement on provisioning, licensing, renewals, and cost visibility across the portfolio. What success looks like: * Engineering ships faster and with higher confidence because tooling decisions are streamlined and grounded in clear evaluation frameworks, pilots, and cross-functional input from Platform Engineering, Security, IT, Finance, and Procurement. * The tooling portfolio is actively managed, with clear visibility into what to adopt, expand, rationalize, or retire. * The developer experience measurement program is trusted and regularly used to guide investment and prioritization, with operating mechanisms that leaders and partner teams rely on. * Investment recommendations are backed by a clear mix of adoption data, usage trends, developer feedback, pilot results, and measurement insights. * The measurement model keeps pace with how software delivery is changing, especially around AI-native work. What we are looking for: * 5+ years of experience leading complex cross-functional programs in a technical organization, especially where decisions are shared across multiple stakeholders. * Background in developer experience, developer productivity, engineering effectiveness, internal platform programs, technical program management, or a related function. * Familiarity with AI-accelerated development workflows, and an understanding of the tools, adoption patterns, and measurement challenges that come with them. * Working familiarity with developer productivity and developer experience measurement frameworks (DORA, SPACE, DX Core 4, or similar), and a point of view on where they help and where they fall short. * Ability to design evaluation frameworks, structure pilots, and turn mixed quantitative and qualitative inputs into clear recommendations. * Strong judgment in ambiguous environments. You bring structure to messy inputs, clarify tradeoffs, and help teams move to decisions. * Comfort partnering with engineering teams and technical leaders without needing to be an engineer yourself. * Experience coordinating across partner functions such as Security, IT, Finance, or Procurement. * Strong written and verbal communication, including executive-ready recommendations, pilot readouts, and concise decision-oriented summaries. Nice to have: * Direct experience with AI developer tools such as coding assistants, code review tools, or agent frameworks. * Hands-on experience with developer productivity measurement platforms or dashboards (e.g., DX, Jellyfish, LinearB, or in-house equivalents). * Background in software engineering, engineering management, or technical program management. USA-based roles only: The annual base salary for this role is between $115,000 USD and $161,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $101,000 CAD and $141,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

WE'RE LUMA HEALTH. Needing healthcare can be hard — getting care shouldn’t be. We built___ because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it. So, we’ve created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end. Customer Success Executive What YOU will do at Luma Health We are looking for a highly driven and empathetic Customer Success Executive to serve as a trusted advisor to our strategic customer base, comprising large health & hospital systems and Academic Medical Centers across the country. As a Customer Success Executive (CSE), you will play a key role in ensuring our customers derive maximum value from our products and services. You will manage a portfolio of strategic healthcare clients, responsible for building strong relationships at all levels within the customer’s organization, and acting as a trusted advisor. You will be responsible for driving customer adoption, usage, satisfaction, retention, and growth, while leveraging deep industry and product knowledge to support our clients' long-term success. Key Responsibilities: • Customer Relationship Management:, • Develop and nurture relationships with key stakeholders at healthcare organizations, including executive teams, clinical leaders, and operational managers., • Serve as the primary point of contact for high-value clients, ensuring their needs are met and addressing concerns in a timely, professional manner., • Onboarding & Adoption:, • Lead the team through the onboarding of new customers, working closely with internal teams to ensure seamless implementation and integration of our solutions into customer workflows., • Drive product adoption and usage, working with clients to optimize their use of the platform and ensuring they achieve their desired outcomes., • Strategic Planning & Account Growth:, • Work closely with clients to understand their business goals, challenges, and strategic priorities, tailoring solutions to meet their needs., • Identify opportunities for upselling and cross-selling, positioning new products and features that align with customer objectives., • Customer Success Strategy:, • Develop and implement customer success plans that align with customer goals and KPIs, ensuring measurable outcomes., • Monitor customer health metrics (e.g., engagement, retention, satisfaction) and proactively address issues that may lead to churn or dissatisfaction., • Conduct regular business reviews with customers to track progress, showcase value, and identify areas for improvement., • Data-Driven Insights:, • Analyze customer data and feedback to derive actionable insights that help improve product offerings and customer success processes., • Use data to drive customer outcomes, presenting reports and updates to both clients and internal stakeholders., • Advocacy & Thought Leadership:, • Serve as an advocate for the customer within the company, ensuring their needs and feedback are communicated to relevant teams, such as Product and Engineering., • Stay informed on industry trends, regulations, and technology developments in healthcare, positioning yourself as a trusted advisor to clients., • Collaboration & Cross-Functional Support:, • Work closely with internal teams, including Sales, Product, and Support, to ensure customer needs are met and issues are resolved promptly., • Provide training and education to both customers and internal stakeholders on the best practices for using our products and services. Who You Are • 5+ years of relevant work experience in customer success or account management. SaaS experience preferred, • Excellent project management skills and ability to collaborate across multiple internal and external stakeholders, • Have exceptional written and verbal communication skills, • You have proven success in building trust and driving results for a broad range of stakeholders: senior executives, IT, and day-to-day users of the software, • Ability to quickly identify underlying drivers of problems, quickly develop hypotheses, and execute on a path to solve, • Proven record of unblocking relationships, turning detractors into advocates, and driving issues to resolution with great client satisfaction, • Tech-savvy and possess strong analytical skills: i.e., can analyze source material and verify accuracy and completeness of details, • Growth company DNA -- ability to thrive in a dynamic, fast-paced startup environment, • Proven Success in growing annual account spend over time. Nice to have: • Healthcare, EMR, EHR Consulting, or Product Management experience, • Process building experience, • Upsell experience We Take Care of You! • Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs., • Work Life Balance, • Flexible Time Off, • Wellness Programs, • Discounted Perks, • 401(k) and Company Equity Don’t meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you’re excited about this role but your past experience doesn’t align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here. Come join us if you want to make a difference in health care. Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include incentive plan + stock options + benefits (including medical, dental, and vision.) Base Pay Range: $90,000—$110,000 USD Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to .

Placement Type: Permanent Salary: $80,000-100,000 Salary Start Date: May 11, 2026 As a Client Partner, you will be responsible for driving revenue growth and deepening strategic relationships within a defined portfolio of enterprise clients-typically Fortune 500 brands. You will serve as a trusted advisor, identifying innovative staffing and workforce solutions that align with client goals, delivering exceptional value across large, complex, global accounts. You will develop executive-level relationships across Marketing, Creative, Procurement, HR, and MSP stakeholders to uncover new opportunities, expand existing business, and position Aquent as a strategic partner. Your ability to lead consultative conversations, align cross-functional teams, and deliver impactful solutions will be critical to success. This is a fully remote opportunity, targeting Client Partners in the New York Tri-State area. There will be opportunities to meet with clients in person. • Build and maintain client relationships up to including senior level (C-suite, Procurement, HR, and Marketing leaders) across assigned accounts., • Develop and execute strategic account plans to expand service adoption, increase revenue, and improve retention., • Identify, pursue, and close new staffing opportunities within existing accounts-driving cross-sell and upsell growth., • Partner with internal stakeholders (recruiting, GBS, marketing, product, finance, legal) to design and deliver tailored client solutions., • Serve as the primary point of contact for client RFPs, RFIs, and contract negotiations., • Lead storytelling and consultative sales presentations that articulate Aquent's differentiated value and impact., • Drive financial performance of your client portfolio by meeting or exceeding revenue, margin, and account growth targets., • Bachelor's degree in Business, Marketing, Communications, or a related field. Experience • Enterprise consultative sales experience in staffing, workforce solutions, professional services, or SaaS., • Proven track record managing multimillion-dollar accounts with a complex sales cycle., • Experience selling into digital, creative, or marketing functions desired., • Demonstrated ability to expand client relationships by navigating large organizations and uncovering new buying centers., • Familiarity with procurement-led sales, MSPs, and account-based marketing., • Strong business and financial acumen; comfortable with forecasting, pricing models, and budgeting., • Proficient in Microsoft Office; experience with Salesforce and sales automation applications., • Sales Mastery:Proven success closing large, complex, multi-year deals., • Consultative Approach:Ability to uncover client needs and architect tailored solutions., • Strategic Thinking:Develop and execute account strategies that drive long-term value., • Strong Communicator:Exceptional written and verbal communication skills, including email outreach and in-person presentations., • Negotiation & Influence:Skilled in leading contract discussions and influencing senior stakeholders., • Problem Solving:Agile, resourceful, and proactive in addressing challenges and objections., • Business Acumen:Sharp quantitative skills and understanding of key financial drivers., • Growth Mindset, • Adaptabile, • Persuasive Stick-to-itiveness * Resourceful * Grit * Determined • Resilience, • Emotional Intelligence, • Clear Communicator, • Critical Thinker, • Curious, • Empathic Success Metrics (KPIs) • GP Growth, • Net New Orders Filled (NNOF), • Net New Orders Created, • Client Retention, • NPS Scores #LI-RW2

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the___ to do your best work. Creating a career you love? It's Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process ___. As a Client Partner at Pinterest, you will serve as a strategic visionary, cultivating trusted relationships with top-tier clients through your deep expertise in full-funnel sales. By leveraging your nuanced understanding of client businesses, you will independently engage assigned customer accounts to promote Pinterest products effectively. Your primary responsibilities include meeting performance targets, developing new business, maintaining and expanding customer relationships, and resolving specific customer issues. By guiding clients' efforts, you'll drive value for millions of Pinners seeking inspiration and action, forming strategic alliances both internally and externally. Success in this role depends on your ability to drive substantial revenue growth and spearhead a vision for long-term client success in a collaborative, dynamic environment. What you'll do: • Strategic Vision and Partnership Building, • Develop and execute full-funnel sales strategies that encompass awareness, consideration, conversion, and retention for top-tier clients, driving measurable business results., • Cultivate and maintain strong relationships across client and agency stakeholders, including C-suite, Investment, Strategy, and Activation teams, organizing key educational summits, strategy sessions, and QBRs., • Build and execute a strategic business plan to drive revenue growth on Pinterest. Get buy-in from key stakeholders (internally and externally) to your strategic approach and drive accountability through influence. Drive y/y growth and spearhead annual deal conversations., • Demonstrate executive presence, leadership and influence with clients by understanding the ins and outs of their business that includes but is not limited to macro trends (headwinds, tailwinds), business goals & media KPIs, opportunities, etc to think critically, the status quo and not take client directives at face value., • Product Expertise and Market Influence, • Serve as a product expert, delivering guidance on digital ecosystem and Pinterest's ad offerings, focusing on both upper and lower funnel formats, and staying at the forefront of industry trends to address partner needs., • Develop tailored media strategies leveraging industry insights to achieve business goals, driving adoption and scaling Pinterest's performance media solutions (search, Shopping, feed-based ads)., • Internal and External Collaboration, • Spearhead negotiations and develop joint business plans to foster an understanding of partner goals, maximizing impact while mobilizing cross-functional teams to address complex challenges., • Drive business growth by analyzing partner goals, delivering data-driven insights, and crafting compelling narratives to guide successful media strategies., • Champion Pinterest's Value, • Champion Pinterest's value proposition by showcasing impactful ad metrics and positioning Pinterest as a key player in advertisers' media mix., • Ad sales and Digital Advertising Expertise: Deep understanding of full funnel advertising solutions that includes media and measurement solutions for brand, consideration and conversion. Nice to have specialized knowledge/expertise in search, shopping, display and/or social., • Strong Consultative and Negotiation Skills: Proven track record of developing long-term partnerships and effectively negotiating annual partnership agreements, ensuring mutual satisfaction and driving high-value client engagements., • Analytical and Problem-Solving Skills: Ability to think critically and analytically by leveraging insights, macro trends and micro performance trends to translate learnings into actionable insights to propel revenue growth., • Goal and Result-Oriented Approach: Demonstrated ability to consistently achieve revenue goals while balancing both short and long-term growth objectives to foster continued partnership development. This includes a strategic, results-oriented approach to client and media management, ensuring sustainable success and mutually beneficial outcomes., • Excellent Communication and Collaboration Skills: Able to thrive in fast-paced environments, maintaining high standards of operational excellence, strategic thinking, and fostering a collaborative team atmosphere., • Bachelor's degree in a relevant field such as digital media or SAAS sales, or equivalent experience., • Challenger mindset: willing to challenge and stay persistent with key decision makers. Client Partners will continually evolve their relationships (client, agency and creative decision makers), drive weekly accountability with action plans and get creative where there are gaps in product or capabilities., • AI Enthusiast: Demonstrates a strong curiosity for and practical application of AI to improve productivity, streamline workflows, and elevate client communications, presentations, and recommendations. Uses AI thoughtfully across account strategy and sales motions to uncover insights, sharpen strategic narratives, and show up as a strong, trusted advisor while maintaining sound judgment and a high bar for quality. In-Office Requirement Statement: • We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection., • This position is not eligible for relocation assistance. Visit our___ page to learn more about our working model. #LI-HYBRID #LI-VP1 At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity and incentive compensation. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found ___. US based applicants only$119,489—$209,106 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete___for support.

Job Description Spa Week Media is North America’s leading marketing Company in the Spa, Beauty and Wellness space. Since 2003, millions of consumers have trusted Spaweek.com for their wellness needs. The company offers a wide range of digital and retail products including the Spa & Wellness Gift Card, sold in over 75,000 locations nationwide and accepted at over 9,000 partner locations. Our Company is widely recognized as the leader across multiple industries and is growing rapidly. We are looking for an experienced Sales Executive to join our rapidly growing team. The perfect candidate would be a highly motivated strategic thinker who is comfortable growing and managing all aspects of the sales cycle. We recently launched an industry-changing subscription-based program that is evolving rapidly and are looking for a key player to assist in its development and growth. The program creates and hosts digital, revenue-generating channels for a business. It will then use our AI-optimized marketing automation platform to help manage, enhance, and grow those channels. The ideal candidate must be adept at learning and selling marketing technology solutions, extremely comfortable with heavy phone work and able to prioritize tasks to thrive in a fast-paced environment. As an Account Executive on our Sales team, you will use your experience to sell our Marketing SaaS packages across the spa, beauty, and wellness industries. You’ll be dedicated solely to the growth of this new subscription-based program and have access to: ● Dedicated territories ● An inexhaustible pipeline of new leads ● Uncapped new acquisition potential Day to Day Responsibilities: ● Act as a strategic partner to your territories and sell our SaaS packages consisting of a broad range of digital features and AI enhanced solutions ● Network and prospect to identify, develop and manage new accounts ● Negotiate and close new business opportunities ● Manage existing client network ● Track sales data and submit progress reports ● Work with CSM Team to ensure seamless account setup and onboarding ● Participate in and contribute to evolution of program features and long-term growth Basic Qualifications: ● Bachelor’s degree ● 3-5years of B2B sales experience ● Microsoft Office skills (Word, Excel, PowerPoint) and Google Docs ● Demonstrated ability to consistently close sales and generate revenues ● Strong track record of high-level negotiation, along with successful internal and external relationship management Preferred Qualifications: ● Experience with a sales management system (Salesforce, HubSpot, Zoho, Pipedrive etc.) ● Experience selling subscription products and/or SaaS products ● Experience interacting and presenting to a broad set of businesses over the phone ● Thrive in an extremely fast-paced environment ● Excellent customer service skills, both verbal and written ● Ability multi-task, work with minimal supervision and exercise good judgment ● Develop and maintain positive working relationships to support common goals ● Ability to thrive in a collaborative environment ● Experience with Photoshop Compensation & Benefits: ● Competitive salary ● Health Care, Vision and Dental Coverage ● Generous Paid Time Off ● 401K ● Potential bonus structure ● Access to exclusive promotions through our spa and beauty sister site, Saybine.com If interested please reply to Company DescriptionSpa Week Media is North America’s leading marketing Company in the Spa, Beauty and Wellness space. Since 2003, millions of consumers have trusted Spaweek.com for their wellness needs. The company offers a wide range of digital and retail products including the Spa & Wellness Gift Card, sold in over 75,000 locations nationwide and accepted at over 9,000 partner locations.Spa Week Media is North America’s leading marketing Company in the Spa, Beauty and \r\nWellness space. Since 2003, millions of consumers have trusted Spaweek.com for their \r\nwellness needs. The company offers a wide range of digital and retail products including the \r\nSpa & Wellness Gift Card, sold in over 75,000 locations nationwide and accepted at over 9,000 \r\npartner locations.

Job Description We're looking for a driven, tech-savvy Business Development Representative to spearhead our outbound pipeline generation engine. This is not a traditional BDR role — you'll operate as a precision pilot, sitting at the intersection of Marketing and Sales, using AI-powered tools and modern outbound tactics to convert marketing-driven targeting into qualified meetings for our Account Executive team. You'll work closely with both Marketing and Sales leadership, with real visibility into the business, and your work will directly and measurably impact company revenue. You'll be instrumental in front-loading our 2026 pipeline, with a particular focus on enterprise accounts. If you're energized by innovation, thrive in a fast-moving environment, and want to be the blueprint for how we scale outbound, this role is for you. What You'll Own Pipeline generation • Deliver a consistent volume of qualified meetings held (discovery and joint AE calls) throughout the year, with a front-loaded H1 focus, • Maintain a strong enterprise account mix across all meetings held, targeting companies with 5,000+ employees, • Work from predefined ICP account lists using Amplemarket, • Run multi-touch cadences across email, phone, AI voice, and LinkedIn — automated but hyper-personalized, • Execute AI voice and video messages at scale using tools like ElevenLabs or Descript, • Apply a structured warm-up approach before outreach — engaging with prospects on LinkedIn through comments, reactions, and personalized connection requests, • Participate in relevant LinkedIn and Reddit discussions to build presence and extract qualified leads, • Identify and act on intent triggers: new executive hires, funding rounds, technology changes, job postings, and brand engagement, • Use AI layer to prioritize outreach based on real-time buying signalsWhat Success Looks Like, • Consistent delivery of qualified meetings with a strong enterprise mix, • A growing BDR-sourced pipeline that meaningfully contributes to company revenue Must-haves • 1–3 years of experience in a BDR, SDR, or outbound sales role, ideally in B2B SaaS, • Proven track record of hitting or exceeding pipeline and meeting targets, • Comfortable using sales engagement and intelligence platforms (Amplemarket, HubSpot, ZoomInfo, or equivalents), • Strong written and verbal communication — you can personalize at scale without sounding like a template, • Experience with AI voice/video tools (ElevenLabs, HeyGen, Tavus, Descript), • Familiarity with MEDDPICC qualification methodology, • Experience selling into enterprise accounts (5,000+ employees), • Experience selling SaaS to HR leaders, • Comfort with social selling and LinkedIn-based outreach strategies, • Curiosity about AI and how it can be applied to sales workflows Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short-Term & Long-Term Disability, • Training & Development, • Hybrid Work, • Wellness Resources Salary: $80K base salary , $110 OTE subject to standard withholding and applicable taxes. In addition to base salary, the role includes the opportunity to receive equity based on the Company’s plans and in accordance with the Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience.

Job Description Account Executive - SMB Location: Hybrid in NYC (3 day in-office requirement) Qualifications: • 2+ years of full-cycle sales experience in SaaS, fintech, or B2B environments (experience managing inbound flow is a plus)., • Proven ability to hit and exceed quota in high-velocity sales roles., • Agility: You are comfortable switching gears between responding to warm inbound interest and picking up the phone to hunt for new business when the pipeline requires it., • Excellent communication and storytelling skills—both verbal and written., • Experience selling with a defined sales methodology (Sandler, Challenger, MEDDIC, etc.). Sandler is preferred. Lead Management & Pipeline Generation • Capitalize on Inbound Demand: Manage a high volume of inbound leads (demo requests, trial sign-ups, and marketing-qualified leads) with a focus on speed-to-lead and high conversion rates., • Strategic Outbound Prospecting: Supplement your inbound pipeline by identifying and engaging key decision-makers through targeted outbound outreach—calls, emails, and social selling—when needed to hit coverage targets., • Schedule and run discovery calls to uncover pain points and understand operational workflows for both warm leads and cold prospects., • Position Melio as a value-driven solution tailored to each customer's business needs, quickly identifying whether a lead is a quick transactional win or requires a deeper consultative approach., • Deliver compelling, customized product demos that resonate with both technical and non-technical stakeholders., • Manage the full sales cycle—from first contact through commitment—with a focus on velocity and precision., • Consistently meet or exceed monthly, quarterly, and annual sales targets., • Maintain accurate pipeline data in Salesforce for forecasting, reporting, and performance analysis., • Build long-term relationships with key stakeholders, positioning yourself as a trusted partner to help them solve business challenges. Melio is on a mission to keep small businesses in business. We simplify B2B payables and receivables so business owners—and the professionals who support them—can focus on what they do best. We're hiring multiple Account Executives to join our team and help us bring Melio's powerful accounts payable and accounts receivable solutions to Small & Medium Businesses (SMBs).Melio is seeking multiple Account Executives to join our team. In this role, you will be instrumental in delivering Melio's robust accounts payable and accounts receivable solutions to Small & Medium Businesses (SMBs). About Melio USA: • Competitive compensation packages: We strive to make each and every employee feel valued and appreciated., • The annual base salary range for this position is $80,000-90,000 with an additional variable component, • Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA., • 401K matching: Feel the investment of working at a high-growth company., • Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees., • Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it., • Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week., • Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well! Melio's diversity, equity and inclusion efforts have always been a top priority within our team. We are an Equal Opportunity Employer, and all of our employees encompass different strengths, experiences and backgrounds. DEI within Melio prioritizes race, gender, age, disability status, veteran status, sexual orientation, religion and many other parts that make up one's identity. Having a diverse team across all offices is key to our success, and inclusion is each #TeaMelio member's responsibility. Melio accepts job applications on an ongoing basis until the position is filled. If you are interested in applying for this job opportunity, please do so directly on our careers page (or if you're here already, scroll down and apply now!). This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Account Executive & Sales Expert Type: Contract Compensation: $50–$90/hour Location: Remote Role Responsibilities • Build a realistic digital workspace centered on the Drive folders you use daily. Include discovery notes, account plans, pitch decks, mutual action plans, pricing models, proposals, contract redlines, pipeline reviews, and email threads., • Design multi-step tasks grounded in your real workflows. Require navigation of multiple apps, files, and stakeholders to challenge frontier AI agents., • Collaborate with other account executives and enterprise sales experts. Design the environment, shape task scope, and review scenarios for realism and rigor., • Work asynchronously with research teams. Refine task designs and evaluation criteria for enterprise-sales agent benchmarks. Must-Have • 5+ years of full-time account-executive or B2B enterprise-sales experience carrying a quota., • Background in areas such as mid-market or enterprise SaaS sales (full-cycle AE)., • Experience in strategic or named-account sales with multi-stakeholder deal cycles., • Demonstrated ownership of the full sales cycle: prospecting, discovery, demo, proposal, negotiation, close., • Field sales, inside sales, or solutions-led selling., • New-logo acquisition and/or expansion/renewals., • Hourly contractor, • Upload resume, • AI interview based on your resume

Job Description About Dreamdata Dreamdata is the industry leader in B2B marketing attribution and activaion. We're on a mission to help B2B marketing leaders finally connect their efforts directly to real revenue - solving a complex problem that has plagued the industry for years. Founded in 2018 by ex-Trustpilot (TRST:LSE) product and engineering leaders, Dreamdata was born from a real-world need, building the platform they always wished they'd had. It's working. We have achieved strong product-market fit and are experiencing explosive, triple-digit YoY growth. This momentum is now backed by a recent $55,000,000 Series B funding round set to fuel our rocketship as we scale globally. We are expanding rapidly and looking for exceptional, top-tier talent to help us build the future of B2B marketing. The Opportunity As a Dreamdata Account Executive, you’ll be responsible for the entire sales process including managing inbound prospects, cold outreach to build your pipeline, discovery, pitching Dreamdata and closing deals that involve multiple stakeholders at midmarket and enterprise companies across the US. Requirements Here’s what we are looking for: • 4-7 Years of sales experience in B2B MarTech SaaS, deal sizes > $30,000, • Experience and success at a Series A-C startup, • Experience demoing a highly technical product, preferably in big data analysis, • 75% of pipeline will be provided by SDRs, marketing, partnerships, etc. with the remaining expected to be sourced by the AE., • A self starter w/ exceptional organizational skills, tenacity with deals and CRM discipline, • This is a hybrid role, in office at our Midtown Manhattan location Tuesday, Wednesday and Thursday each week. No exceptions will be made for anyone who prefers a full time remote environment., • We have a high-performance culture with real upside for top performers. If you’re competitive, driven, and want to be measured on results - you’ll thrive here Benefits • Base Salary between $100-$120k, • Variable compensation in the same range (Total OTE of $200k-$240k, w/ no upside limit), • Health/Dental/Vision Insurance 100% Covered, • Equity, • The opportunity to sell a category-defining product to sophisticated buyers

Job DescriptionDirector, Sales East Location - (East Coast) * The Mission: Why We Exist Unframe is redefining how enterprises adopt and operationalize AI. We help organizations deploy secure, scalable AI solutions that drive measurable business outcomes. At Unframe, we build AI-powered products that address real-world challenges. Unframe is on a mission to help the world's largest enterprises bring LLM-powered applications to life in days, not months. Fresh out of stealth with a $50M Series A from Bessemer, Craft, TLV Partners, we're led by a multi-time founder and backed by real market momentum. Our platform is LLM-agnostic, integrates with any data source, and delivers fully customized AI applications through a unique Blueprint-led approach, no fine-tuning, no data sharing, and priced based on value delivered. We're building the future of AI infrastructure, and we're doing it fast. Learn more: Role Purpose: We're looking for a Director of Enterprise Sales to drive go-to-market execution within their assigned region, leading a team of Strategic Account Executives focused on new enterprise acquisition and account expansion. You'll partner closely with the Regional Vice President and executive leadership to drive quota attainment, improve deal execution, and scale a high-performance sales culture. Key Focus Areas: Lead and Develop a High-Performing Team Manage and coach Strategic AEs, reinforcing excellence in discovery, multi-threaded engagement, forecasting discipline, and enterprise deal strategy. Drive Regional Pipeline and Revenue Execution Support team pipeline generation, deal progression, and accurate forecasting across complex, multi-stakeholder enterprise sales cycles. Elevate Deal Strategy Act as a player-coach in key opportunities, helping AEs navigate C-suite conversations, technical validation, procurement, and compliance stakeholders. Operational Excellence Ensure strong CRM hygiene, forecast accuracy, pipeline inspection, and adherence to defined sales processes. Cross-Functional Alignment Collaborate with Product Solutions, Partnerships, Marketing, and Customer Success to ensure seamless execution from first meeting through expansion. Build Regional Momentum Identify regional market opportunities and provide feedback loops to influence GTM strategy and enablement programs. Core Skills/Technologies: 5+ years in enterprise sales leadership or team lead roles. 8+ years in enterprise software sales (AI/ML, data infrastructure, digital transformation preferred). Experience closing and coaching $1M+ ACV enterprise deals. Strong forecasting discipline and pipeline management expertise. Deep understanding of consultative, solution-based selling. Entrepreneurial mindset, comfortable operating in high-growth, fast-paced environments Nice-to-Have Skills: Experience selling into regulated industries. Experience building teams in early-stage or scaling SaaS environments. Experience operating within a multi-region enterprise GTM structure. Ready to Build the Future? If this opportunity excites you, apply now! Why Join Unframe? • Work at the forefront of enterprise AI adoption, • Build and shape the partner ecosystem from the ground up, • High ownership and visibility, • Competitive compensation + performance incentives

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Sales/Marketing Consultation Type: Contract Compensation: $50–$90/hour Location: Remote Role Responsibilities • Join a 1-hour paid live consultation with a Mercor researcher. Narrate your job processes including CRM steps, outreach cadences, deal stages, and campaign workflows., • Walk through Drive folders, decks, briefs, segment plans, and dashboards. Highlight platforms like Salesforce, HubSpot, Marketo, Outreach, Salesloft, and Tableau., • Surface multi-step workflows that span multiple apps, files, and stakeholders. Focus on those that challenge a frontier AI agent., • Optionally contribute to follow-on task authoring. Your scoped workflows will form the foundation for tasks an AI agent will be evaluated on. Must-Have • 5+ years of full-time sales, account management, or marketing experience at a B2B company (SaaS/tech/enterprise software preferred)., • Experience as Account Executive, SDR/BDR, or Sales Manager owning pipeline and quota., • Background in Customer Success or Account Management running renewals, expansion, and QBRs., • Experience in Demand Generation, Growth, or Lifecycle Marketing running multi-channel campaigns., • Day-to-day use of CRM (Salesforce, HubSpot), outreach tooling (Outreach, Salesloft, Apollo), marketing automation (Marketo, HubSpot, Pardot), and analytics (Tableau, Looker, Power BI)., • Strong analytical thinking and communication skills. Able to translate sales and marketing workflows into structured, reproducible task specs., • Upload resume, • AI interview based on your resume

Job Description Summary of Position Join Neota Logic, a leading SaaS no-code workflow automation & orchestration platform that revolutionizes the way businesses automate their processes. Our platform enables customers to create bespoke automation solutions without needing to code, serving a broad set of industries including Law Firms, BFSI, Healthcare, Energy, Logistics, Technology and Media organizations. As an Account Executive, you will be a driven, self-starter solutions-focused sales professional responsible for generating new logo pipeline growth. You will be a problem solver, collaborate closely with Sales Leadership and the Marketing team to help prospects realize the transformative potential of our no-code workflow automation and orchestration platform. This hybrid role is based in our New York office, requiring three days of in-office presence per week. Requirements Why Neota Logic? • Innovative Technology: Work with a cutting-edge no-code platform that is changing the landscape of automation across multiple industries including Legal, Finance, Insurance, Healthcare, Life Sciences, Energy, Transportation and more., • Professional Growth: Engage in a role that not only leverages your sales expertise and enhances your technical acumen but holds the potential for growth and leadership advancement., • Lead Generation and Prospecting: Actively seek out new sales opportunities through networking, partners, cold calling, email campaigns, social selling, and inbound lead follow-up. Help plan and execute prospecting events and engagements., • Pipeline Management: Build and maintain a robust sales pipeline (3x quota) in HubSpot (CRM), accurately forecasting and monitoring progress through each stage of the sales cycle to close., • Consultative Selling: Conduct thorough discovery calls and meetings to understand a prospect's unique business needs, current workflows, and challenges., • Sales Presentation: Deliver compelling and tailored Sales Value Propositions & Presentations that highlight the specific value and benefits of the Neota platform for each prospect., • Proposal and Negotiation: Develop and present customized and compelling proposals, support development of pricing strategies, negotiate contract terms, and close deals., • Cross-Functional Collaboration: Work closely with the marketing, product, customer success, and finance teams to provide feedback, improve the sales process, and ensure seamless customer onboarding experience and revenue invoices/collection., • Market & Competitive Intelligence: Stay up-to-date on industry trends, competitor activities, and new product developments to maintain a competitive edge., • Client Relationship Management: Develop and nurture relationships with prospects and stakeholders, effectively articulate the value of the Neota platform and earning the position of a trusted advisor., • CRM Proficiency: Expert use of HubSpot (CRM), to manage the sales pipeline, email outreach campaigns & sequences, events and track activities., • Sales Tools: Familiarity with modern sales tools for prospecting, engagement, and communication (e.g., LinkedIn Sales Navigator, HubSpot, Clay, Google Suite, MS tools, Zoom, Slack etc.) and ability to learn new platforms., • Methodology Expertise: Knowledge of and experience with a recognized sales methodology (e.g., MEDDIC, Challenger Sale, Sandler Selling, SPIN)., • Communication Skills: Exceptional written and verbal communication skills, with the ability to articulate complex technical concepts in a simple and concise manner., • Problem-Solving: Strong analytical and problem-solving skills to effectively address client needs., • Education: A Bachelor's degree in Business, Marketing, or a related field is often preferred. We value our employees’ time and efforts. We work to maintain the best possible environment for our employees, with flexible working conditions and an encouraging environment where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture. Join Us: If you are a highly motivated sales professional with a passion for technology and a proven track record of success, we want you on our team. At Neota Logic, you’ll play a key role in revolutionizing business automation and driving our growth. Apply today and become part of an innovative company that values your skills and contributions. Please note that due to the high volume of applications we receive, only candidates who are shortlisted for an interview will be contacted. We appreciate your interest in joining our team and thank you for taking the time to apply.

Job DescriptionA little about us… Knit is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, we've condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands — including Amazon, T-Mobile, Mars, NASCAR, and more. We're on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate — and we need your help to push the limits of what's possible. Overview The Account Executive will play a critical role in driving Knit's next phase of growth by bringing on net-new enterprise partnerships while also expanding existing client relationships through thoughtful cross-sell strategies. This is a full-cycle sales role: you'll prospect, qualify, and close new business while collaborating closely with our Research and Customer Success team members throughout the sales process to ensure Knit's products align with our Clients' needs. You'll join a team that's building something category-defining - and you'll help shape how some of the world's most respected brands uncover and activate insights. You'll have a voice in shaping how we sell, refine our processes, and elevate how enterprise clients experience Knit. This is a high-impact role for someone who thrives in a collaborative, insights-driven sales environment and is motivated by both individual success and shared growth. Responsibilities | What you will own... Primary responsibilities of this role: • Drive net-new revenue by identifying, engaging, and closing partnerships with enterprise organizations., • Collaborate deeply with Research and Customer Success teams throughout the sales process to ensure Knit's products align perfectly with client needs., • Lead a consultative, insight-driven sales process from discovery through close, positioning Knit as a trusted partner—not just a vendor., • Develop tailored outreach strategies to generate new introductions while partnering with Marketing on inbound interest., • Ensure seamless handoffs post-sale, clearly articulating client goals, key stakeholders, and success criteria., • Identify cross-sell opportunities within existing clients, expanding Knit's footprint across business units and functions., • Maintain high standards for pipeline integrity, forecasting accuracy, and documentation across every stage of the deal cycle., • Represent Knit at conferences, trade shows, and industry events, showcasing our AI-native insights capabilities and building relationships with prospective clients., • Continuously experiment and improve, bringing creativity, curiosity, and proactive thinking to how we sell and engage.Required Skills & Experiences A successful candidate for this role has experience bringing on net-new contracts at Fortune 1000 companies, specifically with Insights and Marketing teams. This experience is important as the main responsibility for the role is to give our clients the best experience working with Knit, while uncovering new opportunities to partner. Required: • 5+ years of experience leading a consultative, full-cycle enterprise sales process, • Consistent track record of hitting or exceeding $1M+ annual sales quotas, • Experience selling $100K+ annual contracts to Fortune 1000 companies, • Sales approach with a strong emphasis on discovery - running a process that is extremely thoughtful, intentional, curious and consultative, • Exceptionally organized with disciplined pipeline management and attention to detail, • Deep curiosity and the ability to translate complex ideas into clear, compelling value, • Experience working in a collaborative, fast-scaling environment, alongside customer success, marketing, and product teams, • Direct experience selling into Insights, Analytics, or Marketing teams at enterprise organizations., • Familiarity with market research tools, methodologies, or data platforms., • Background in SaaS, AI, or technology-enabled services that drive strategic decision-making. If India: Upon joining the Knit team, you will receive a competitive salary + Equity Options if applicable to role, Healthcare Coverage, a company-issued laptop, contributions to the Employee Provident Fund (EPF), holiday time-off, and more! Salary In accordance with New York pay transparency requirements, the salary range for this role is $110,000 - $150,000 with an OTE (Base + Commission) of $240,000 - $300,000 annually. Final compensation will be determined based on the candidate's level, experience, and qualifications upon joining Knit. Our Company Values We are the Championship Team. This means we: • Are 1% better every day: We approach situations with a growth mindset and ask, "How can we make the business better?" and "What would it take?", • Play to win: We set audacious goals and push ourselves to achieve them with a bias towards action (When we see a need, we take initiative, and hold ourselves accountable to seeing it through). CCPA disclosure here.

Job Description FlowX.AI is an AI-native development platform for the next generation of cognitive enterprise systems. It enables banks, logistics providers, and other large organizations to quickly design and launch AI Agents and AI-enabled mission critical applications. Solutions built on FlowX.AI are enterprise-ready by default, with built in scalability, security, governance, and seamless integration across existing and legacy environments. FlowX.AI has been shaped through close collaboration with a select group of strategic enterprise customers like State Street. This work has validated the technology in complex real world settings and ensured it meets the operational demands of large enterprise adoption. Mission As an Account Executive out of our New York location, you will be responsible for driving growth across the US market with a focus on the logistics industry. While you’ll be supported by the rest of the New York sales, marketing, and BDR teams, you will have a high degree of strategic autonomy regarding growth of your customer base. At FlowX.AI, sales starts with insight, not persuasion. Your role is about uncovering what truly matters to customers and connecting those needs to technology that delivers lasting value. This is a high impact opportunity for a consultative seller who thrives on solving complex problems and creating measurable business results. What you will do on a daily basis • Source new opportunities to supplement the BDR & marketing teams’ lead generation efforts., • Build and manage relationships with prospective & existing customers., • Lead in-depth discovery sessions to understand business needs, challenges, and desired outcomes., • Collaborate with product, engineering, and solutions teams to build demonstrations and proposals., • Present FlowX.AI’s value in a clear, practical way that aligns with customer goals, using Gap Selling principles., • Maintain an accurate pipeline and provide regular updates on progress and forecasts., • Learn and stay current on FlowX.AI’s platform, use cases, and evolving customer needs., • Contribute feedback from customers to help inform product and go-to-market improvements. Who you are • Bachelor’s degree or equivalent practical experience., • Background in B2B technology sales (SaaS, or digital transformation preferred)., • A self-starter mindset; comfort in taking ownership of your approach, pipeline, and results., • Strong ability to identify improvement opportunities, recognize market trends, and adapt strategies accordingly., • Adaptability and effectiveness in fast moving environments, with the ability to think in a structured manner under changing conditions., • Strong communication and discovery skills., • Familiarity with enterprise sales cycles and CRM tools., • Interest in AI. What's in it for you • Opportunity to lead the growth of a next-generation AI platform at a pivotal stage, as the company shifts from product maturity to commercial scale., • High strategic autonomy and mobility within FlowX.AI, with a real voice in how the company evolves and your contribution., • Exposure to AI-native enterprise platforms and hands-on experience in bringing AI into production environments., • The chance to grow your network with key industry players across logistics, banking, insurance, healthcare, and CPG., • Highly attractive compensation structure: $90k–110k base salary with $180k–220k OTE, designed with a low quota and aggressive accelerators. Top performers who drive significant revenue growth (e.g., ~$200k MRR) have the potential to earn $1M+ annually in one of the hottest and fastest-moving enterprise AI markets. Early-stage equity potential included. Location: hybrid, reporting to our office in Flatiron, NY

Job Description Our client is a fast-growing, venture-backed startup redefining its industry. They are seeking a Founding Account Executive to join their team in New York. This is a rare opportunity for a high-agency sales professional to join at the ground floor and play a pivotal role in driving the next phase of growth. In this role, you won't just be following a script, you will be building the script. You will act as both a closer and a builder, running end-to-end deals while simultaneously refining the company’s sales motion alongside the founders. If you have a bias for action and thrive in high-stakes, "zero-to-one" environments, this is the role for you. Key Responsibilities: * Full-Cycle Sales: Own the entire sales process for mid-market and enterprise opportunities, from initial discovery to closing. * Strategic Sourcing: Proactively source and develop new opportunities, including high-level partnerships and outbound enterprise motions. * Account Expansion: Drive revenue growth within existing accounts through strategic upsells and multi-product adoption. * Strategic Collaboration: Partner directly with the founders to iterate on messaging, pricing structures, and overall market positioning. * Building the Playbook: Help define, document, and operationalize the sales playbook for future hires. Requirements: * Experience: 4–8 years of successful B2B SaaS sales experience, with a proven track record of hitting and exceeding quotas. * Mindset: High agency and a "builder" mentality. You are comfortable with ambiguity and excited about creating processes from scratch. * Communication: Exceptional storytelling and negotiation skills, with the ability to navigate complex enterprise deals. Presence: Must be able to work 5 days a week on-site in the New York, NY office.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) As a Senior Director, Client Success at Maven, you will: • Lead, inspire, and mentor a high-performing team of individual contributors, fostering a culture of excellence, collaboration, accountability, and continuous learning., • Define and uphold the standard for talent, including strategic recruitment, comprehensive development, and decisive performance management., • Oversee performance and client retention, ensuring a high NPS across the book of business., • Own commercial outcomes across your book of business including: Net Revenue Retention, gross retention, growth, and enrollment target achievement. Through strategic account planning, identify upsell opportunities and effective member engagement strategies., • Define operational metrics for the team, establish regular business reviews, and drive rigor around KPIs., • Gather, analyze, and leverage customer feedback and insights to identify trends, improve processes, and drive product and service enhancements; champion client priorities with senior leadership., • Collaborate cross-functionally to drive quick resolutions that showcase our commitment to member satisfaction., • Build relationships with key decision-makers and consultants; develop and execute a stakeholder engagement strategy., • Represent Client Success in new business discussions, forge strong relationships with Payer, Channel, and Consulting leads, and establish client growth strategy. Identify trends across existing clients to help drive member enrollment., • Manage the full lifecycle of client escalations. Act with urgency, provide transparent communication, and serve as Maven's external representative., • Collaborate with all Client Success leaders on AI adoption, including leading the next phase of Maven's AI-powered Client Success operating model: agentic workflows for account planning, call coaching, deal strategy, and executive briefings., • 10+ years of experience in account management or client services in digital health, healthcare, benefits, or regulated-industry SaaS companies., • 5+ years managing or in a leadership role in current or prior experience., • Previous experience managing a team of direct reports, with demonstrated excellence in people management, mentoring, hiring, training, and onboarding., • Excellent people-leadership skills with the ability to recruit, coach, and develop high-performing teams and build culture. Track record of upgrading team quality: hires retained, underperformers managed out, internal promotions earned., • Must have previously carried and delivered against a growth goal, owning upsell and client engagement targets. Experience operating a book of $100M+ ARR with executive accountability for P&L impact., • Ability to work with senior-level client leadership to solve escalations efficiently and effectively, operating as the face of the company., • Prior experience leading change: defining CS infrastructure, metrics frameworks, and reporting rigor in a high-growth environment., • Experience serving as a strategic advisor on large, multinational accounts with a strong track record of high client satisfaction, growth, and retention., • Comfortable in ambiguity. Gets to the root cause quickly, navigating complexity to find the best solution. Doesn't wait for permission to drive resolutions., • Strong verbal, written, and presentation skills; ability to communicate clearly, lead with the takeaway, and influence internal and external stakeholders., • Strong analytical skills; ability to understand data and present insights to clients., • Experience leading teams across the full customer success lifecycle post-sales: implementation, adoption, product training, renewals, and account management., • Experience identifying and leading process improvement and creating scale within a CS organization. Must have led AI-native CS transformation to drive efficiency and scale. New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. Remote Mavens in a commutable distance (~90 minutes driving or on public transit) to our hub cities with more than 20 employees (currently Boston, DC, Chicago, Seattle, and San Francisco) are expected to attend local Maven hosted Work Together Days. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Beam is building the operating layer for an AI-native future. Our platform helps teams from fast moving startups to Fortune 500s, automate entire workflows using self-learning agents that adapt in real time. By removing the drag of manual, repetitive work, we free people to focus on what actually needs human thinking. We’re reimagining how operations scale, with clarity, speed, and intelligence at the core. To learn more, visit . About the Team Beam’s GTM team is responsible for how AI agents get adopted inside enterprise workflows. We operate in tight loops across sales, product, and deployment, identifying high-value problems, shaping solutions, and getting them into production. This is not a traditional sales org. We’re early, hands-on, and still defining what great looks like. You’ll work closely with GTM leadership, deployment engineers, and product, not just to close deals, but to shape how Beam sells, delivers, and scales. About the Role We’re hiring a US-based Account Executive focused on new business across the United States. This is not a traditional AE role. You’ll operate at the intersection of sales, product, and customer outcomes, driving complex enterprise deals while helping define how Beam’s GTM motion evolves. You’ll engage senior stakeholders, shape high-impact use cases, and work closely with internal teams to turn opportunities into real deployments. We’re looking for someone who can close, build, and lead: • Close: Own and win complex enterprise deals, • Build: Create pipeline, refine messaging, and improve how we sell, • Lead: Influence internal teams and customers, and help shape the direction of the functionResponsibilities, • Own the full enterprise sales cycle, from outbound pipeline generation through to close, • Build pipeline through targeted account mapping, outbound strategies, and multi-threaded engagement, • Engage C-level and VP stakeholders across Operations, Innovation, and related functions, • Lead deal strategy, including discovery, use case definition, pricing (including usage-based models), and contract negotiation (including SLA alignment), • Work closely with product and deployment teams to co-design solutions and shape high-impact use cases with customers, • Drive complex, multi-stakeholder deals with high ACVs and longer sales cycles, • Contribute to how Beam sells, defining messaging, influencing GTM strategy, and improving repeatability, • Act as a bridge between customer needs and internal teams, feeding customer insights back into product and ensuring strong customer outcomes, • 5–8+ years of enterprise B2B SaaS new-business sales experience, • Proven track record of consistently closing $100K+ ACV deals, • Experience selling complex technical products (e.g. AI, automation, data platforms, or similar), • Strong experience closing multi-stakeholder deals with C-level and VP stakeholders, • Demonstrated ability to build and close pipeline through outbound/self-sourced efforts, • Experience with usage-based or consumption-based pricing models, • Experience negotiating enterprise contracts with legal and finance, including pricing and SLA terms, • Strong commercial judgment, able to qualify, prioritize, and shape deals effectively, • Experience contributing to or building GTM processes, playbooks, or team practices, • Comfortable operating in ambiguous, early-stage environments with high ownership, • Authorization to work in the United StatesNice to Have, • Experience selling AI agents, generative AI, or workflow automation solutions, • Experience in early-stage or high-growth startup environments, • Experience contributing to or scaling GTM processes, sales playbooks, or early sales teams, • Experience working closely with product or engineering teams on solution design or pre-sales initiatives At Beam, we’re building an environment where ambitious people can do their best work, with clarity, purpose, and room to grow. We’re thoughtful about what we build, how we work, and who we hire. The problems we’re solving are real. The systems we’re building are complex. And the people here care deeply, about craft, about speed, and about doing work that actually matters. You won’t find rigid hierarchies or endless process here. You’ll find high trust, high standards, and a team driven by curiosity, ownership, and long-term thinking. Our culture is shaped by our values in action: • AI-native thinking: Every teammate thinks in agentic workflows, uses AI tools daily, and looks for leverage through automation. AI isn’t just what we build, it's how we operate., • Customer obsession: We build with urgency and empathy, speak to customers early and often, and measure success through their outcomes., • Speed as a habit: We ship fast, learn faster, and prioritise unblocking over perfection. We favour small experiments with tight feedback loops., • Leverage-focused execution: We hire high-impact players, invest in the 20% that drives 80% of results, and value candid feedback., • Highly aligned, loosely coupled: We align on outcomes, not tasks. You’ll work independently, but never in isolation.

Job Description About Harri It’s a great time to join Harri as we revolutionize the hospitality industry with our cutting-edge technology solutions for workforce management. We’re an innovative, high-growth company with a global presence, dedicated to building strong partnerships and delivering measurable value to our customers. We are excited to recruit for this pivotal Enterprise Account Executive role to ensure the continued growth of our market share within targeted franchise systems and corporate accounts. You will serve as a strategic solution evangelist and a trusted platform partner, playing a key role in delivering successful enterprise-level software transformations for hospitality businesses. What You’ll Be Doing As an Enterprise Account Executive, you will be responsible for landing New Business within our targeted franchise systems (F2) and Corporate Direct accounts (C1). Your responsibilities will include: • Driving New Business: Execute a strategic accounts plan to identify, engage, and close new business opportunities within your defined ICP segment., • Mastering the Platform: Become an expert in Harri’s suite of products, from Talent Acquisition and Onboarding to Engagement and Workforce Management., • Consultative Selling: Conduct deep-dive discovery sessions to understand prospect pain points and tailor bespoke demonstrations that highlight Harri’s ROI., • Navigating Complexity: Manage the full sales cycle, including prospecting, lead qualification, value-based demos, and contract negotiation with C-level executives such as CHROs, COOs, and CEOs., • Collaborating Internally: Work closely with Sales Development (SDRs), Marketing, and Solutions Consultants to build a robust pipeline and ensure a seamless handoff to Implementation., • Leading Value-Based Motions: Align operator-level priorities with Harri’s platform to deliver solutions adopted across both corporate and franchise stakeholders. More About You: What Can You Bring? We are looking for a resilient, strategic thinker with a proven track record of meeting or exceeding quotas in a high-growth, competitive SaaS environment. You will be passionate about delivering successful outcomes and possess: • 3-5+ years of SaaS sales experience, preferably within HR Tech or the hospitality/retail vertical., • A Bachelor’s degree or commensurate experience., • Excellent communication and presentation skills, with the ability to "speak the language of the industry" and communicate effectively with C-suite executives., • Strategic Problem-Solving: Ability to build a business case, navigate complex procurement, and move beyond selling features to selling solutions., • An Ambitious Self-Starter Mentality: You possess an "entrepreneurial itch," operate with a high clock speed (bias for action), and thrive in fast-paced environments., • Technical Proficiency: Expertise in modern sales stack tools including Salesforce, Gong, and LinkedIn Sales Navigator. When and Where You’ll Be Doing It • Position Type: Full-time., • Salary Range: The salary range for this position is $115,000-$125,000 , depending on experience., • Travel: Travel will be required as needed to engage with enterprise prospects and attend industry events. What Will You Get in Return? Creating an environment which enables our people to thrive is crucial for us. Harri offers a comprehensive compensation structure designed to support you throughout your career here. You’ll get: • Competitive salary within the stated range., • The opportunity to drive critical new business projects for a high-growth, innovative company., • Experience working in a fast-paced, global environment., • A collaborative and supportive team environment. Equity, Diversity, and Inclusion We’re committed to building diverse talent at Harri and believe our strengths as a team come from having many unique perspectives. We value a healthy, vibrant, and inclusive organization that encourages everyone to be themselves at work. We welcome applicants from all communities. We will be reviewing applications on a rolling basis and reserve the right to close applications early.

Job DescriptionDirector, Partner Development, Global Distribution Sales & Partnerships Location: United States Travel: Approximately 20% Target Total Comp Range: $270k (Base + Commission) About the Company Our client is a leading multi-cloud compliance and governance platform provider, helping organizations achieve continuous and autonomous cloud governance at scale. Built on cloud-native services, proprietary IP, and AI/ML capabilities, the company helps enterprises optimize cloud costs, improve operational efficiency, and maintain compliance with industry standards and regulations. The company's solutions are deployed across multiple industries, including Healthcare, Financial Services, Retail, Education, Technology, and Government. Backed by a strong leadership team, strategic investors, and industry advisors, the company has been recognized by leading analyst firms as an innovator in cloud management, compliance, and governance solutions. Role Overview Our client is seeking a Director, Partner Development, Global Distribution Sales & Partnerships to help drive partner-led growth across the Americas region. This role is ideal for a proven channel and partner development leader with experience building and executing sell-with and build-with strategies across cloud ecosystems, including distributors, MSPs, SIs, GSIs, and major cloud providers such as AWS, Microsoft, and Google. The successful candidate will work closely with partners to develop new service offerings, execute go-to-market initiatives, build pipeline, and drive revenue through partner-led sales motions. Key Responsibilities • Recruit, develop, and manage strategic partnerships across global distribution and partner ecosystems in the Americas region., • Own channel strategy and end-to-end sell-with motions with assigned partners to maximize business potential., • Develop and execute partner account plans with clear objectives, milestones, and measurable outcomes., • Build partner readiness by positioning differentiated solutions, enabling partner teams, and supporting joint go-to-market programs., • Co-develop and execute partner programs that drive customer acquisition, revenue growth, and market expansion., • Manage partner-driven sales opportunities, including pipeline development, forecasting, customer wins, and revenue tracking., • Leverage the broader partner ecosystem and collaborate with internal teams to identify and expand business opportunities., • Increase solution awareness and mindshare with partner executives, sales teams, and technical stakeholders., • Communicate partner plans, progress, key developments, and lessons learned to internal leadership and cross-functional teams., • Serve as an internal advocate for assigned partners and help remove barriers to execution., • Lead partner business reviews with partner leadership teams and internal stakeholders. Qualifications, • 10+ years of experience in indirect sales, channel sales, partner development, alliances, or partner channel management., • Strong experience working with cloud and managed service providers., • Broad understanding of cloud markets, including IaaS, PaaS, SaaS, cloud management, compliance, and governance solutions., • Experience working with key partner ecosystems, including distributors, LSPs, MSPs, SIs, GSIs, Microsoft, Amazon Web Services, and Google Cloud., • Proven experience developing and executing partner-led business strategies, channel programs, and joint go-to-market plans., • Demonstrated ability to build pipeline, manage forecasts, drive customer wins, and generate partner-led revenue., • Experience closing complex sales and securing executive sponsorship with limited management involvement., • Strong executive presence with excellent written and verbal communication skills., • Highly organized, detail-oriented, and able to translate complex business requirements into actionable plans., • Self-starter with a strong bias for execution, ownership, and measurable results. Experience working with hyperscalers, cloud marketplaces, distributors, MSPs, SIs, GSIs, or enterprise technology partners will be highly valuable.

Job Description About Copia Copia Automation builds the version control and change management platform for industrial automation. Our customers are in oil & gas, manufacturing, and critical infrastructure — environments where the code running on PLCs, SCADA systems, and HMIs has direct safety implications. We bring modern software engineering practices to operational technology teams that have been underserved by tooling for decades. We’re a well-funded startup growing fast, with enterprise customers deploying Copia across hundreds of facilities. Our headquarters is in New York City. The Role We’re hiring a Lead Security Engineer to mature Copia’s security engineering program. You’ll work closely with our CISO and report into engineering leadership. This is not a siloed role. You’ll be the person responsible for detection engineering on Monday, IAM architecture on Tuesday, compliance evidence on Wednesday, and incident response whenever it’s needed. We need someone who can context-switch across security domains and knows which problem to prioritize on any given day. You should be comfortable building a security program, not just operating one someone else designed. If you’ve been the first or second security engineer at a startup before, you know exactly what this means. What you'll own: • Detection Engineering & Incident Response: Build, tune, and maintain detection pipelines and alerting. Run incident investigations and root-cause analysis. Drive toward full visibility and monitoring coverage across cloud and endpoint assets., • Cloud & Infrastructure Security: Secure our AWS environment — IAM policies, network segmentation, container security, secrets management. Codify security guardrails in infrastructure-as-code. Review architecture decisions with engineering for security impact., • Enterprise Identity & Cloud Access: Architect and manage identity infrastructure across cloud and SaaS environments — IdP configuration, SSO/OIDC integration, SCIM provisioning, conditional access policies, and RBAC design. Own the full identity lifecycle from onboarding to offboarding, enforce least-privilege across AWS accounts and SaaS applications, and drive access certification and governance programs., • Strong detection engineering skills — you’ve built and tuned SIEM rules, written detection content, and investigated real alerts, not just monitored dashboards someone else built, • Deep understanding of AWS security architecture — IAM, VPC design, multi-account strategies, and native security services, • Proficiency with infrastructure-as-code for security — codifying policies, guardrails, and configurations rather than clicking through consoles, • Experience with identity and access management architecture — IdP configuration, SSO/OIDC, RBAC design, and access lifecycle automation, • Scripting and automation chops in Python, Bash, or PowerShell for security operations, orchestration, and evidence workflows, • Experience with CrowdStrike Falcon (EDR + LogScale/NG-SIEM) or Datadog Security Monitoring, • Terraform expertise, including module development and policy-as-code (OPA, Sentinel), • Familiarity with fleet management tools (FleetDM, osquery, Jamf, or Intune), • Exposure to OT/ICS security concepts, industrial control systems, or critical infrastructure environments, • Experience with EU regulatory frameworks — NIS2, Cyber Resilience Act, IEC 62443, • Background in vulnerability management lifecycle — scanning, triage, remediation tracking, and executive reporting, • Your work has real-world safety impact. Our customers run critical infrastructure. Security here isn’t an abstract compliance exercise — it matters., • You’ll build, not just maintain. This is a greenfield opportunity to shape the security program at a company that’s scaling fast., • No bureaucracy. You’ll work directly with engineering and leadership. Your recommendations get implemented, not lost in committee., • Competitive equity. Full-time permanent employees receive meaningful ownership in a company with significant upside.

Job Description About TetraScience TetraScience is the Scientific Data and AI Company building Tetra OS, the operating system for scientific intelligence. We help the world’s leading life sciences firms turn fragmented scientific data into AI-native assets and scientific workflows that accelerate discovery, development, and manufacturing. TetraScience’s growing ecosystem of strategic partners includes NVIDIA, Databricks, Thermo Fisher Scientific, Snowflake, Google, and Microsoft. In connection with your candidacy, you will be asked to carefully review The Tetra Way authored by our CEO, Patrick Grady; it is impossible to overstate the importance of this document, and you should take it literally as you decide whether our mission, culture, and expectations are right for you. The Role The Customer Delivery Director is the operational heartbeat of the TetraScience account team after landing a new customer or expanding the relationship with an existing customer. Where the Scientific Solutions Partner (SSP) wins the vision and the Technical Delivery Director (TDD) sets the technical implementation strategy, the Customer Delivery Director ensures that vision becomes reality — on time, on scope, and ahead of schedule. Both the SSP & Delivery roles share accountability for identifying and progressing expansion opportunities within their accounts. The profile we are looking for is best described by a specific phenotype such as top tier consultants who went deep into biopharma. Someone who has lived inside these organizations, understands their political and procurement complexity, and knows how to clear the blockers — SSO, IT governance, vendor approval — that stall lesser implementations. At TetraScience, delivering on the contract ahead of schedule and showing value is the renewal and expansion strategy. Successful delivery always delivers scientific value as quickly as possible - TetraScience is not a service provider, we provide scientific outcomes. This role owns the end-to-end delivery lifecycle for a portfolio of enterprise biopharma and life sciences customers, managing implementations & adoption of the Tetra Scientific Data Foundry and Tetra OS across the full medallion data architecture (bronze → silver → gold). The Customer Delivery Director is a trusted operational partner to the customer, bridging internal TetraScience teams (engineering, professional services, product, science) with diverse customer stakeholders to drive measurable outcomes. This is not a project coordination role. The Customer Delivery Director is scientifically literate, politically adept, and commercially strategic — and capable of proactively identifying and closing risk across all three dimensions. In addition to delivery the Customer Delivery Director will be relentlessly connecting the dots to identify the next expansion opportunities at all times. TetraScience provides its Customer Delivery Directors with AI-powered tools — including Claude Cowork and Codex — that automate status reporting, triage, and contracting workflows, enabling each DM to manage a broader portfolio without sacrificing delivery quality. What You’ll Do Delivery Execution • Own end-to-end program delivery for a portfolio of enterprise customers, including implementation of instrument connectivity, Tetra OS data pipeline configuration (bronze/silver/gold), and scientific use case enablement & adoption., • Navigate the full complexity of enterprise pharma delivery environments: SSO provisioning, IT security reviews, validation hurdles, procurement workflows, and change control processes — clearing blockers proactively so that go-live happens ahead of schedule, not behind it, • Hold the delivery pace even when the customer isn't pressing. Look around corners for timeline drag and scope creep, and resolve them through direct action or by identifying & moving the customer stakeholders who can unblock., • Lead project kick-off, milestone tracking, resource planning, scope management, and project closure across multiple concurrent workstreams, • Manage and document change requests, ensuring scope changes are assessed, approved, and communicated with minimal disruption to timelines, • Maintain rigorous delivery governance: roles, responsibilities, decision rights, and escalation paths, • Serve as the primary operational point of contact for customer delivery stakeholders (Lab IT, informatics, project management, and scientific leads), • Navigate customer political dynamics with fluency — building trust across scientific, IT, and procurement stakeholders simultaneously, • Run structured customer update meetings, steering committees, and executive delivery reviews, • Proactively manage risks and customer expectations; surface issues early and drive to resolution before they become escalations, • Hold the delivery pace even when the customer isn't pressing. Look around corners for timeline drag and scope creep, and resolve them through direct action or by identifying & moving the customer stakeholders who can unblock., • Partner with Scientific & IT leaders to build and surface the customer's value realization story throughout the engagement: quantify scientific outcomes, translate them into ROI language senior budget owners will accept, and make that story visible to decision makers well before renewal windows open., • Actively develop expansion pipelines (additional instruments, labs, use cases, sites, adjacent scientific workflows). Shape the commercial case jointly with the Scientific Solutions Partner and drive qualified opportunities into the account plan., • Coordinate cross-functional TetraScience resources — scientific data engineers, technical architects, product — to meet delivery commitments, • Escalate technical issues to the Technical Delivery Director with clear context and business impact framing What You Bring • Advanced degree in a life science, chemistry, or engineering discipline preferred; equivalent practical experience considered, • 5-7+ years in management consulting (top-tier firm strongly preferred), enterprise SaaS delivery, or life sciences commercial program management — with direct experience inside or serving large biopharma organizations, • 2-4+ years life sciences laboratory research experience (advanced academia or industry) having deep familiarity with laboratory workflows and data: you understand what it means when a customer has 50 instruments generating unstructured data that no one can analyze, • Strong executive presence — equally compelling in a whiteboard architecture session and a C-suite business case conversation, • A track record of navigating complex enterprise environments & demonstrated ability to influence without direct authority: you know how to move procurement, IT security, and change control without losing momentum, • Fluency with scientific data concepts: file formats, instrument connectivity, data harmonization, and the path from raw data to AI-ready datasets, • Political fluency in large pharma: you build trust across scientific, IT, and procurement stakeholders simultaneously, and you know when to push and when to wait, • Proficiency with project management tools (Jira, Smartsheet, MS Project, or similar); familiarity with agile and waterfall methodologies, • A builder, not just a user of AI. Has turned modern AI tools into operational workflows that measurably speed up their own work and the team's., • PMP, CSM, or equivalent certification preferred, • 100% employer-paid benefits for all eligible employees and immediate family members, • Unlimited paid time off (PTO), • 401K, • Flexible working arrangements - Remote work, • Company paid Life Insurance, LTD/STD, • A culture of continuous improvement where you can grow your career and get coaching We are not currently providing visa sponsorship for this position

Job DescriptionAbout Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world's leading enterprises. We're on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren't generic copilots. They're fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we're scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. Forward Deployed Engineering Mission You'll join Smartcat's GTM org as a Forward Deployed Engineer, owning technical success across the full customer lifecycle—from pre-sales workflow discovery to implementation, adoption, and expansion. FDEs drive ARR by delivering measurable outcomes and building AI-powered workflows that accelerate Agent Platform adoption, improve multilingual quality, and maximize long-term value. You'll partner closely with Sales, CX, Product, and Engineering to translate business goals into working solutions (integrations, prompts, and AI agents), lead go-lives, and surface customer insights to influence product direction and roadmap priorities on our biggest customers. Role Overview The Forward Deployed Engineer (FDE) at Smartcat is a senior, customer-facing technical delivery role responsible for translating business goals into deployed AI-powered localization workflows — and ensuring those workflows drive measurable outcomes. This is not a back-office implementation role. You will own the delivery and success of our largest customers by being their point of contact and trusted advisor. It is a forward-facing, outcome-owning role that requires deep technical fluency, strong execution discipline, and the ability to operate across pre-sales and post-sales. You will: • Lead end-to-end technical execution across the customer journey — from pre-sales discovery and demos through deployment and value realization, • Build AI-powered workflows that improve multilingual content quality, speed, and efficiency, • Own integrations and automation that embed Smartcat into enterprise systems, • Partner cross-functionally to drive adoption, expansion, and long-term success Core Responsibilities 1. Pre-Sales Technical Strategy & Value-Map Ownership You will: • Lead pre-sales technical discovery to understand workflows, systems, and success criteria, • Own the end-to-end technical execution from demos to value generation, • Translate customer requirements into a clear technical solution plan and implementation path through a strategic plan • Build and deploy AI-powered workflows aligned to customer outcomes, • Create, test, and iterate prompts, agent skills, and workflow configurations, • Develop workflows that improve quality, speed, and efficiency in multilingual content creation, • Ensure that translation quality, output, format is aligned with customer expectations • Configure platform integrations and end-to-end processes using APIs, connectors, and middleware, • Lead complex technical integrations with enterprise systems such as CMS, DAM, PIM, and commerce platforms (e.g., AEM, Drupal, SFCC), • Troubleshoot integration and workflow issues with strong technical rigor, • Build custom solutions when necessary to meet customer operational requirements, • Collaborate with the engineering team to identify and implement core platform enhancements that resolve customer obstacles. • Serve as the technical lead for customer deployments from discovery through go-live, • Own validation, testing, and go-live readiness to ensure workflows meet expected quality standards, • Maintain implementation discipline — timelines, milestones, risks, and technical documentation, • Ensure customer solutions are stable, scalable, and operationally successful • Drive post-sale support, enablement, and adoption initiatives, • Help quantify outcomes and value realization over time, • Identify opportunities to expand workflows, departments, and usage based on technical success, • Partner with account teams to validate and support expansion opportunities • Partner with Customer Experience (CX), Product, Engineering, and Account teams to deliver outcomes, • Submit high-quality bug reports and technical feedback to Engineering and Product, • Identify recurring customer needs and workflow gaps to influence roadmap priorities, • Act as a liaison to accelerate customer success through internal alignment • Communicate clearly with both technical and executive stakeholders, • Translate complex technical concepts into actionable recommendations, • Lead technical workshops and implementation sessions, • Support executive-level discussions on outcomes, roadmap alignment, and future workflow opportunities What We're Looking For • BS/MS in engineering, analytics, or a related field with 10+ years in technical deployment, implementation management, or technical account management of SaaS products at Enterprise customers, • Experience with REST APIs, GitHub, AI SaaS workflows, enterprise change management, and technical solution design/integrations, • Skilled in troubleshooting complex implementation issues and creating custom solutions with software like LMS, CMS, PIMs, DAMs, • Excellent communication skills with experience presenting to both technical and executive audiences, • Strong negotiation, influencing, and client relationship management skills, • Proven ability to deliver post-sale support, training, and adoption initiatives, • Entrepreneurial mindset with curiosity, problem-solving ability, and collaborative approach, • Willingness to travel up to 40%Why joining Smartcat might be your best move so far