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  • BDC Representative
    BDC Representative
    10 days ago
    $45000 yearly
    Full-time
    Elmhurst, Queens

    This is your chance to be part of a thriving business where your skills will be rewarded, your ambitions supported, and your potential unleashed. If you have a passion for cars, enjoy building relationships, and thrive in a competitive setting, we want to hear from you! Our car dealership, located in the heart of Queens Blvd, NY & is seeking a motivated and customer-focused BDC Representative to join our growing Business Development Center team. This role is a critical entry point in the customer journey, responsible for managing inbound and outbound customer communications, setting appointments, and supporting sales volume and service through consistent, professional follow-up. The ideal candidate is energetic, articulate, process-driven, and comfortable communicating via phone, email, text, and digital platforms while delivering a premium customer experience consistent with our brand. Responsibilities: • Handle all inbound phone calls, internet inquiries, and digital leads promptly and professionally., • Respond to internet leads through the CRM in accordance with dealership response-time standards., • Engage prospective customers via phone, email, and text to identify needs and schedule showroom and service appointments., • Maintain a positive, professional demeanor and represent the Novo Motors with confidence and integrity., • Effectively set, confirm, and reschedule sales and service appointments to support showroom traffic, sales volume and service., • Conduct outbound follow-up calls to unsold leads, orphan customers, repairs and prior inquiries per BDC processes., • Ensure all customer interactions, notes, and outcomes are accurately documented in the CRM., • Verify lead source and lead type accuracy within the CRM for reporting and performance tracking., • Meet or exceed daily and monthly outbound call, appointment, and contact goals., • Maintain consistent follow-up on all assigned leads to maximize conversion opportunities., • Work closely with the Sales Team, Sales Managers, Service Manager's to ensure smooth handoff of appointments., • Communicate appointment details clearly to the sales and service teams to ensure a seamless customer experience., • Participate in training, coaching, and process improvement initiatives to continuously improve performance Qualifications: • Prior experience in customer service, call center, BDC, or dealership environment preferred., • Strong phone presence with excellent verbal and written communication skills., • Comfortable handling high call volumes and digital communications., • Organized, detail-oriented, and able to manage multiple leads simultaneously., • Ability to work both independently and as part of a team., • Professional appearance and positive attitude., • Bilingual (English/Spanish) is a plus. Benefits: • Competitive base salary plus uncapped commission opportunities., • Comprehensive training and mentorship to help you succeed., • A supportive and energetic team atmosphere. Ability to Commute: • Elmhurst, NY 11373 (Required) Work Location: • In person Job Type: Full-time Pay: From $45,000.00 per year Experience: • Business Development Center: 1 year (Preferred), • Automotive Dealership: 1 year (Preferred) Language: • Spanish (Preferred), • English (Required) Ability to Commute: • Elmhurst, NY (Required) Work Location: In person

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  • TikTok Livestream Model/Host
    TikTok Livestream Model/Host
    2 months ago
    $30–$70 hourly
    Part-time
    Manhattan, New York

    Sellery is an international e-commerce & digital media agency with offices in New York, Seattle, Los Angeles, London, and Shanghai. The company specializes in e-commerce strategies and productions for global fashion and beauty brands. With $2 million in angel funding secured, our company is poised for ambitious growth in the ever-evolving and competitive e-commerce and digital media landscapes. As the company experiences exponential growth, we are seeking passionate and talented individuals to join our diverse live-streaming team. You will be the face of our live shopping channels on TikTok, representing globally renowned fashion and lifestyle brands. Your role will involve presenting and introducing products to viewers on TikTok Live, solidifying our presence in the digital marketplace. This is an ON-SITE position, and candidates must be able to commute to Manhattan, NY for work. **PLEASE PROVIDE AN ACTIVE INSTAGRAM AND/OR TIKTOK ACCOUNT IN ORDER TO BE CONSIDERED FOR THIS ROLE* * Role & Responsibilities: • Presenting & Live Streaming: Host the brand’s live streaming channel on TikTok for 1-2 sessions per day (minimum 2-3 hours each time), promoting top brand merchandise including fashion and lifestyle products at our studio in Midtown Manhattan, • Shooting Short Videos: Create creative short videos for our TikTok brand account as needed (biweekly), • Sales & E-commerce: Be sales-oriented, use innovative tactics, and possess excellent product knowledge to drive sales on TikTok Shop via Livestream, • Collaborate with our marketing team to generate more creative and unique ways of presenting Requirements: • MUST be fluent in English with minimal accent to ensure broad audience comprehension, • Experienced in modeling or acting and/ or proficient in on-camera work/ prior experience in customer service, waitressing experience is a plus, • Confidence as a presenter and/or actor in front of the camera, • Talkative with good expression, high coordination, and a strong work ethic, • Familiarity with social media; understanding of TikTok livestream functionality, • Experience in fashion & lifestyle retail sales or e-commerce is preferred Compensation and Benefits: • Salary: $30.00-$70.00 per hour with commission, • Flexible working schedule, • Opportunity to work with globally known brands, • Expand and grow your reach as an aspiring model/influencer Audition: • We will be in contact with you for the interview/audition after reviewing your resume Pay: $30.00 - $70.00 per hour Benefits: • Flexible schedule, • Paid training Application Question(s): • Since public image and social media presence are crucial aspects of the livestream host position, we kindly request your consent to share your social media accounts with us. This information is essential for us to proceed with your application. Rest assured, your data will be handled with strict confidentiality and used solely for job-related purposes. If you are uncomfortable sharing your social media accounts, please provide examples of your public media profiles or pictures or videos of yourself instead., • NOTICE: Please include a link or username to your social media accounts, such as TikTok, Instagram, etc. Your application will only be considered once this information is provided. Work Location: In person

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