Trabajos salesforce support en Newark, New Jersey - Page 9Crear alertas

Data Engineer – Data Migration Project 6-Month Contract (ASAP Start) Hybrid – Manhattan, NY (3 days/week) We are seeking a Data Engineer to support a critical data migration initiative for a leading sports entertainment and gaming company headquartered in Manhattan, NY. This role will focus on transitioning existing data workflows and analytics pipelines from Amazon Redshift to Databricks, optimizing performance and ensuring seamless integration across operational reporting systems. The ideal candidate will have strong SQL and Python skills, experience working with Salesforce data, and a background in data engineering, ETL, or analytics pipeline optimization. This is a hybrid role requiring collaboration with cross-functional analytics, engineering, and operations teams to enhance data reliability and scalability. Minimum Qualifications: • Advanced proficiency in SQL, Python, and SOQL, • Hands-on experience with Databricks, Redshift, Salesforce, and DataGrip, • Experience building and optimizing ETL workflows and pipelines, • Familiarity with Tableau for analytics and visualization, • Strong understanding of data migration and transformation best practices, • Ability to identify and resolve discrepancies between data environments, • Modify and migrate existing workflows and pipelines from Redshift to Databricks., • Rebuild data preprocessing structures that prepare Salesforce data for Tableau dashboards and ad hoc analytics., • Identify and map Redshift data sources to their Databricks equivalents, accounting for any structural or data differences., • Optimize and consolidate 200+ artifacts to improve efficiency and reduce redundancy., • Implement Databricks-specific improvements to leverage platform capabilities and enhance workflow performance., • Collaborate with analytics and engineering teams to ensure data alignment across business reporting systems., • Apply a “build from scratch” mindset to design scalable, modernized workflows rather than direct lift-and-shift migrations., • Opportunity to lead a high-impact data migration initiative at a top-tier gaming and entertainment organization., • Exposure to modern data platforms and architecture, including Databricks and advanced analytics workflows., • Collaborative environment with visibility across analytics, operations, and engineering functions., • Ability to contribute to the foundation of scalable, efficient, and data-driven decision-making processes. EEO Statement: • Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Salesforce Technical Architect - Manufacturing Cloud – New York (Hybrid) Salary: up to $220,000 My client, an established Salesforce consulting partner is seeking an experienced Salesforce Technical Architect to lead enterprise-scale implementations with a focus on Manufacturing Cloud. This is a high-impact role for someone who thrives in complex, multi-cloud environments and enjoys shaping architecture for global manufacturing organisations. What you’ll do You’ll lead the end-to-end technical design of enterprise Salesforce solutions, guiding delivery teams and working closely with senior client stakeholders. You’ll play a hands-on role in architecture, integration strategy, and performance optimisation across large-scale programmes. You’ll bring strong experience delivering Salesforce at enterprise level, with deep expertise in Manufacturing Cloud and core platform architecture. Experience across Sales Cloud, Service Cloud and complex integrations is essential. You should be comfortable mentoring teams and owning technical direction in high-stakes client environments. This role is for US based professionals and offers no VISA sponsorship or Support.

This role is posted as remote. However, if the selected candidate is located near Jersey City, NJ or Cherry Hill, NJ, it will be structured as a hybrid position. Who We Are: Based in New Jersey and established in 2010, Asset Based Lending, LLC (“ABL”) is one of the nation’s leading Hard Money Lenders. We provide fast bridge financing to real estate investors for the purchase, renovation, or new construction of single family, multi-family and mixed-use properties as well as DSCR rental loans for long term investors. We have closed thousands of loans since we began lending fourteen years ago, producing nearly $3B in originations. ABL was acquired by a private equity firm in 2021, and with a renewed focus on growth, we’ve set our sights on consistent evolution and cementing our place as the premier private lender in the country. Our Mission is Simple: • Make Good Loans, • Provide Exceptional Service, Every Time, • Protect The Firm, • Build The Future Position Summary We are seeking a Technology Delivery Manager to lead the planning, execution, and lifecycle management of key technology initiatives and business applications — including platforms such as Salesforce, HubSpot, and internal tools. This role will manage a team of Business Analysts and Project Managers, oversee requirement gathering, scoping, and ticket management, and act as the primary technical partner to business stakeholders. The ideal candidate thrives in a hands-on leadership role, balancing strategic oversight with operational execution. They will build strong relationships across business units, ensure alignment between business objectives and technical solutions, and drive successful delivery of projects from discovery through launch and ongoing maintenance. Key Responsibilities Delivery & Lifecycle Management • Oversee end-to-end delivery of technology projects and internal platforms — from roadmap creation to post-launch support., • Manage ticket workflows, backlog prioritization, and scoping for development teams., • Ensure clear, actionable requirements and documentation for technical teams., • Lead and mentor Business Analysts and Project Managers, fostering collaboration and accountability., • Act as the escalation point for project blockers and cross-departmental challenges., • Serve as the primary liaison between business units and technology teams., • Continuously improve delivery processes, tools, and communication frameworks., • Implement best practices for requirement gathering, change management, and stakeholder reporting. Qualifications • 7+ years of experience in technology delivery, project management, or business analysis., • Proven experience managing cross-functional teams., • Strong understanding of software development lifecycle and Agile methodologies., • Excellent communication, negotiation, and relationship-building skills., • Familiarity with tools like Jira, Confluence, ServiceNow, Salesforce, HubSpot.

Below is the job description for the position: Position Title: Data Governance Analyst Location: New York, NY (Fully Onsite) Duration: 2 Years (Long-Term Contract) 1. Minimum Candidate Qualifications The candidate must have: • a. A minimum of 5 years of experience in data governance., • b. 5 years of experience in compiling and computing data using statistical formulas for data analytics and/or statistical studies., • c. At least 1 year of experience with Virtual Currency or Cryptocurrency., • d. A Bachelor’s Degree., • e. Proof of eligibility to work in New York State (NYS). 2. Job Description and Required Services Duties include, but are not limited to: • Work cross-functionally with various teams to analyze and validate financial call reports and capitalization data., • Maintain existing data warehouse workflows, including monitoring data quality and preparing data quality reports for the DFS Virtual Currency Transaction Monitoring Program., • Support the Data Steward for the Research & Innovation Division in data governance functions, including data quality, data cataloging, and related data governance activities., • Coordinate with data team stakeholders, gather work items, and prepare reports and presentations as needed., • Collaborate closely with data stakeholders across the Research & Innovation and Technology Divisions to drive assigned projects and initiatives., • Conduct data analysis on datasets and related processes; prepare data definitions, document usage, and develop business requirements., • Compile and compute data using statistical formulas for use in statistical studies; may perform model calculations and create charts and graphs for R&I staff., • Work with complex datasets to understand issues and recommend solutions and procedures using diverse analytical and statistical approaches., • Utilize technical expertise to automate manual processes and reporting., • Collaborate with business users and business analysts to develop analytical strategies for integration into various projects., • Perform other duties as assigned. Required Skills and Abilities • Strong data analysis skills., • Proficiency in data visualization., • Advanced Excel skills (including advanced formulas, macros, etc.)., • Expertise in relational database management systems, SQL, Python, and SnowSQL., • Experience using GitHub for version control and project management., • Experience with data platforms for data quality and metadata management (e.g., Informatica, Collibra, Alation)., • Experience with modern cloud technologies such as Salesforce and Snowflake., • Ability to develop metrics, reports, and presentations. Thanks & Regards Infojini Consulting Website: ___ Address: 10015 Old Columbia Road, Suite B 215, Columbia, MD 21046

Job Title – Senior Salesforce Developer Engineer Location – New York, NY (Hybrid – Tues/Wed/Thurs in office) Duration – 6+ Months (Possibility of extension and conversion) Job Description: As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape Client's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company's success. Role Overview: As a Senior Salesforce Developer Engineer (PF4), you will serve as a technical lead, driving the design, development, and implementation of complex Salesforce solutions that advance Client’s strategic technology initiatives. You will collaborate closely with architects, business partners, and data teams to deliver secure, scalable, and high-performing applications across a shared Salesforce platform supporting multiple lines of business. This role also involves integrating Salesforce with AWS services and other enterprise systems to enable data-driven decision-making and intelligent automation. What You’ll Do: • Lead the design, development, and deployment of scalable Salesforce solutions using Apex, Lightning Web Components (LWC), and integration APIs., • Partner with business stakeholders, solution architects, and engineering teams to translate requirements into robust, extensible technical designs., • Implement Salesforce integrations with AWS services such as Lambda, S3, and API Gateway, ensuring secure and performant data exchange., • Collaborate with UX and front-end teams to deliver modern, responsive user experiences using React.js, TypeScript, and Figma., • Design and implement event-driven architectures using Platform Events, Change Data Capture (CDC), and asynchronous Apex to support scalable, loosely coupled integrations., • Oversee code reviews, enforce development standards, and drive continuous improvement through CI/CD pipelines, automation, and DevOps practices., • Troubleshoot and optimize performance across environments, ensuring reliability, maintainability, and compliance with enterprise security standards., • Evaluate and integrate npm packages and open-source libraries to enhance component functionality and maintain consistency across applications., • Contribute to Salesforce platform modernization by leveraging AWS DevOps tools, automation frameworks, and reusable architecture components., • Stay current on emerging technologies, including Salesforce AI (Einstein, GPT-based assistants) and MuleSoft, to evolve integration and automation capabilities. What You’ll Bring: • 7–10 years of proven expertise in leading new Salesforce implementations, guiding a team of developers through end-to-end solution design, development, and deployment., • Proven expertise in Apex, LWC, and Flow Builder, blending custom development with Salesforce’s out-of-the-box capabilities to create scalable and maintainable solutions., • Strong hands-on experience in Salesforce event-driven architecture, including Platform Events, CDC, and pub/sub patterns for real-time, asynchronous communication., • Deep understanding of Salesforce data architecture, security model, and multi-org governance in a shared platform environment supporting multiple lines of business., • Proven ability to design and implement secure integrations using Salesforce APIs, MuleSoft, and AWS services (Lambda, S3, API Gateway)., • Strong background in JavaScript, React.js, and TypeScript, applying component-based principles and UI best practices across Salesforce and standalone apps., • Demonstrated experience collaborating with data teams to analyze, troubleshoot, and resolve complex data quality and integration issues across systems., • Experience translating Figma mockups into responsive, accessible, and reusable LWC and React components., • Proficiency with CI/CD pipelines, GitHub, and Jenkins, enabling automated deployments and version control., • In-depth knowledge of authentication and authorization mechanisms including OAuth 2.0, JWT, and Named Credentials., • Excellent analytical, communication, and stakeholder management skills, with a focus on cross-functional collaboration and technical excellence. Must-Have Skills & Experience: • 7–10 years of senior-level Salesforce development experience., • Expertise in Apex, LWC, Flow Builder, and Salesforce event-driven architecture., • Strong integration experience with Salesforce APIs, MuleSoft, and AWS services., • Proficiency in JavaScript, React.js, and TypeScript., • Experience with CI/CD pipelines (GitHub, Jenkins) and DevOps practices., • Excellent communication skills for collaboration with offshore teams and SCRUM leadership., • Ability to adapt and learn new technologies beyond Salesforce. Preferred Skills: • Preferred Certifications: Application Architect/System Architect., • Experience with AWS infrastructure tools & practices., • Familiarity with event-driven architectures and data streaming frameworks (e.g., Kafka, Event Bus). Skills & Certifications: • Bachelor’s degree in Computer Science, Software Engineering, or related field., • Salesforce Certifications:, • Salesforce Platform Developer I, • Salesforce Platform Developer II, • Salesforce JavaScript Developer I, • Salesforce Certified Sales Cloud Consultant, • Salesforce Certified Application Architect, • Salesforce Certified Platform Integration Architect, • Salesforce Certified Administrator, • Working knowledge of DevOps pipelines (GitHub Actions, Jenkins).

Director, Sales Enablement Platforms 📍 Location: New York City (Hybrid: 4 days in-office, 1 day remote) About the Role We are seeking a Director, Sales Enablement Platforms to lead the development and management of our distribution innovation stack, including Salesforce CRM and emerging technologies. Reporting to the Head of Sales Enablement, you will own the strategic roadmap for CRM platforms, drive process enhancements, and deliver solutions that empower our Sales, Relationship Management, Marketing, and Finance teams. Key Responsibilities • Lead architecture and administration of Salesforce CRM and related platforms., • Define user stories, features, and epics for development and deployment., • Manage sprint planning, backlog prioritization, and project timelines., • Collaborate cross-functionally to gather requirements and design scalable solutions., • Maintain documentation of Salesforce processes and configurations., • Provide training, end-user support, and foster CRM data quality through validation rules and KPI monitoring. What We’re Looking For • 7+ years of B2B Salesforce administration experience (asset management industry preferred)., • Salesforce Certified Administrator; additional certifications (Platform Developer, Business Analyst) are a plus., • Experience integrating marketing automation tools (Pardot, Marketo, HubSpot)., • Familiarity with tools like Tableau, Seismic, LinkedIn Sales Navigator, Dialpad, RFP.IO, Allego., • Strong communication skills and ability to manage multiple projects simultaneously., • Commitment to diversity and inclusion. Why Join Us? • Opportunity to shape CRM strategy and drive innovation., • Collaborative, inclusive culture that values diverse perspectives., • Hybrid work arrangement in our NYC office.

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. We are seeking a Technical Product Manager with strong solutions architecture capabilities to drive the development of data-driven products that empower Ad Sales teams. This role operates at the intersection of ad technology, analytics, and business strategy, enabling revenue organizations with scalable tools, intelligent insights, and modern data applications. The ideal candidate is hands-on with Python, experienced in media and advertising workflows, and adept at shaping data models, KPIs, and dashboards. This position partners closely with Sales, BI, Data Engineering, and Machine Learning teams to transform business needs into effective technical solutions. Location & Work Type Location: New York, NY Work Type: Hybrid Key Responsibilities * Translate business requirements from Ad Sales into clear product specifications, user stories, and technical designs. * Manage product roadmaps, timelines, and stakeholder communication using light but effective project management practices. * Partner with cross-functional teams to ensure successful delivery, launch, and iteration of solutions. * Design end-to-end solutions for ad measurement, forecasting, targeting, and sales enablement tools. * Collaborate with data engineering and ML teams to build scalable data pipelines and predictive models. * Apply strong Python skills to prototype analytics models, validate data, and support automation efforts. * Ensure system interoperability across Salesforce, internal data platforms, and BI tools. * Define and evolve data models that support complex ad sales workflows. * Contribute to the development and integration of machine learning models for revenue insights and optimization. * Identify, define, and maintain KPIs for ad sales performance, operational efficiency, and campaign effectiveness. * Own ad measurement design, including metric definitions, attribution logic, and data quality validation. * Lead creation of interactive dashboards that deliver actionable insights for Sales, Finance, and Executive leadership. * Partner with BI teams to ensure reliable data pipelines, intuitive UX, and scalable dashboard architecture. * Present insights and product updates to both technical and non-technical audiences. Qualifications Required: * 3-7 years of experience in product management, technical program management, solutions architecture, or related fields. * Strong Python skills, including scripting, automation, or analytical model development. * Ad Sales or Media experience within digital, linear, or streaming ecosystems. * Experience defining KPIs, building dashboards, and developing BI frameworks. * Familiarity with Salesforce, particularly data modeling and integrations. * Exposure to machine learning concepts, predictive modeling, or working with ML teams. * Excellent communication skills and ability to collaborate with technical and business stakeholders. * Strong analytical, problem-solving, and strategic thinking abilities. Preferred (Optional): * Experience with Looker, Tableau, Mode, or similar BI tools. * Prior work on ad measurement, attribution models, or revenue forecasting. * Knowledge of cloud data warehouses such as Snowflake, BigQuery, or Redshift. * Understanding of media planning tools, ad servers, or programmatic platforms. Benefits • Medical coverage and Health Savings Account (HSA) through Anthem, • Dental/Vision/Various Ancillary coverages through Unum, • 401(k) retirement savings plan, • Paid-time-off options, • Company-paid Employee Assistance Program (EAP) About Us STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at ; and reach out today to explore opportunities to grow together! By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.

New York City | HybridAbout GoodWork GoodWork is Amplitude for your CRM. Just as Amplitude turns product data into behavioral insights, GoodWork turns CRM data into buyer intelligence, giving marketing and RevOps teams deep segmentation insights and the clarity to prioritize and act with precision. We're experienced builders and a lean, product-obsessed team that moves fast and has built GoodWork AI-native from the ground up. We believe the next generation of high-impact companies will be built by small, expert teams with ownership of direction and outcome. Our independence and focus are by design. Our founder Tom Zampini is a repeat entrepreneur with two successful exits. He most recently served as Chief Product Officer at Convene (Series D) leading product and engineering after Convene acquired his previous startup Beco, a spatial analytics platform for the workplace. GoodWork is at an inflection point. We've proven early product-market fit with top-tier paying customers. We're now entering our next stage of growth, partnering with ideal customers to shape the roadmap and define what true CRM intelligence looks like. About the Role You're here to build. You'll own the technical foundation of an AI-native product that's already in production and delivering value at scale, and your vision will take us from early traction to a category-defining platform. You'll work hands-on with code, designing and building the product, systems, AI pipelines, and data infrastructure that power GoodWork. You'll make architectural decisions with autonomy, scale systems as demand requires, and define what an enterprise-grade AI product infrastructure and experience look like. Tom and a lean engineering team built a production-grade AI platform that's processing millions of LLM calls for paying customers. The product works, customers are buying it, and we've proven the technical foundation and value to our customers. Now we need a CTO to own and evolve the product. What You'll Build • Design and build the product and systems that power our AI-native product, writing code and owning the architecture end-to-end., • Scale data pipelines and infrastructure to support our growing customer base, ensuring performance, reliability, and security at enterprise scale., • Own AI/ML infrastructure, working with LLMs (OpenAI, Anthropic) and building the application layer that turns CRM data into actionable intelligence., • Make architectural decisions across the stack: data architecture, security, scalability, integrations, and operational systems., • Define what a solid enterprise B2B product needs to be and feel like, bringing a strong point of view on product quality, performance, and user experience., • Prioritize, build and optimize integrations with CRM systems like Salesforce and HubSpot, ensuring our infrastructure handles complex data at scale. You Might Be Perfect If You… • Have 7-10 years of backend biased, full-stack software development experience and are an exceptional builder who loves being hands-on with code., • Are ready to step into CTO as a founding team member, and want ownership of technical direction from day one, with equity to match., • Have deep experience with Python/Django and have built production-grade data pipelines, worked with Redis/Postgres, and scaled systems under real-world demand., • Have experience with AI/ML systems, particularly LLMs, and understand how to build reliable, performant, product AI for real-time interaction and high-volume data analysis., • Think in systems and have a strong point of view on what great product architecture looks like, balancing speed with quality and scale., • Communicate with clarity and operate with autonomy. You make decisions with incomplete information and move fast without sacrificing rigor., • Can lead and collaborate effectively with designers and front-end developers, bringing product vision to life across the full stack while maintaining a cohesive user experience., • Thrive in startup environments where you wear multiple hats, own outcomes, and are ready for every aspect of hands-on technical leadership. Bonus Points If… • You have experience with traditional ML and cluster analysis in addition to LLMs., • You understand CRM (Salesforce, HubSpot) deeply and have built integrations or worked with complex B2B data infrastructure., • You've scaled technical systems at a B2B SaaS company and want to define what AI-native product architecture looks like from the ground up., • You've worked at an AI-startup and have seen what works and doesn't work, you're ready to take ownership and build while sharing in early-stage upside. What We Offer Compensation: $160K to $180K + meaningful equity. Location: Hybrid NYC, approximately 3 days/week in-office at Neuehouse (25th & Park) with flexibility for heads-down remote periods and time away. Why This Role Matters You'll work directly with an experienced founder, with autonomy to build the technical foundation the way you think it should be built, AI-native and at scale. Most importantly: you'll help define how AI gets practically applied in go-to-market systems, architecting the infrastructure for what could become a category-defining platform. Please send your resume and a cover letter about why this is the role for you to Tom Zampini, at .

Job Description Spa Week Media is North America’s leading marketing Company in the Spa, Beauty and Wellness space. Since 2003, millions of consumers have trusted Spaweek.com for their wellness needs. The company offers a wide range of digital and retail products including the Spa & Wellness Gift Card, sold in over 75,000 locations nationwide and accepted at over 9,000 partner locations. Our Company is widely recognized as the leader across multiple industries and is growing rapidly. We are looking for an experienced Sales Executive to join our rapidly growing team. The perfect candidate would be a highly motivated strategic thinker who is comfortable growing and managing all aspects of the sales cycle. We recently launched an industry-changing subscription-based program that is evolving rapidly and are looking for a key player to assist in its development and growth. The program creates and hosts digital, revenue-generating channels for a business. It will then use our AI-optimized marketing automation platform to help manage, enhance, and grow those channels. The ideal candidate must be adept at learning and selling marketing technology solutions, extremely comfortable with heavy phone work and able to prioritize tasks to thrive in a fast-paced environment. As an Account Executive on our Sales team, you will use your experience to sell our Marketing SaaS packages across the spa, beauty, and wellness industries. You’ll be dedicated solely to the growth of this new subscription-based program and have access to: ● Dedicated territories ● An inexhaustible pipeline of new leads ● Uncapped new acquisition potential Day to Day Responsibilities: ● Act as a strategic partner to your territories and sell our SaaS packages consisting of a broad range of digital features and AI enhanced solutions ● Network and prospect to identify, develop and manage new accounts ● Negotiate and close new business opportunities ● Manage existing client network ● Track sales data and submit progress reports ● Work with CSM Team to ensure seamless account setup and onboarding ● Participate in and contribute to evolution of program features and long-term growth Basic Qualifications: ● Bachelor’s degree ● 3-5years of B2B sales experience ● Microsoft Office skills (Word, Excel, PowerPoint) and Google Docs ● Demonstrated ability to consistently close sales and generate revenues ● Strong track record of high-level negotiation, along with successful internal and external relationship management Preferred Qualifications: ● Experience with a sales management system (Salesforce, HubSpot, Zoho, Pipedrive etc.) ● Experience selling subscription products and/or SaaS products ● Experience interacting and presenting to a broad set of businesses over the phone ● Thrive in an extremely fast-paced environment ● Excellent customer service skills, both verbal and written ● Ability multi-task, work with minimal supervision and exercise good judgment ● Develop and maintain positive working relationships to support common goals ● Ability to thrive in a collaborative environment ● Experience with Photoshop Compensation & Benefits: ● Competitive salary ● Health Care, Vision and Dental Coverage ● Generous Paid Time Off ● 401K ● Potential bonus structure ● Access to exclusive promotions through our spa and beauty sister site, Saybine.com If interested please reply to Company DescriptionSpa Week Media is North America’s leading marketing Company in the Spa, Beauty and Wellness space. Since 2003, millions of consumers have trusted Spaweek.com for their wellness needs. The company offers a wide range of digital and retail products including the Spa & Wellness Gift Card, sold in over 75,000 locations nationwide and accepted at over 9,000 partner locations.Spa Week Media is North America’s leading marketing Company in the Spa, Beauty and \r\nWellness space. Since 2003, millions of consumers have trusted Spaweek.com for their \r\nwellness needs. The company offers a wide range of digital and retail products including the \r\nSpa & Wellness Gift Card, sold in over 75,000 locations nationwide and accepted at over 9,000 \r\npartner locations.

Our client a fortune 500 company has an interesting Hybrid Contract opportunity for you as a Synon Developer Location: NY, NY Duration: 6+ months with a possibility of right to hire (Hybrid set up) (Direct Candidates ONLY & No 3rd parties/agencies Please!) Job Description: We are seeking a Senior Synon Developer to develop, enhance, and support our Member Benefits System (MBS). The ideal candidate will possess a comprehensive understanding of Synon functionality and the data exchange integrations we employ with other systems. Collaboration with a team of business analysts and internal customers will be essential in defining changes to the MBS system for new projects, existing code maintenance, and addressing production support issues. The role's primary responsibilities encompass system design, development, testing, problem analysis, and collaboration with internal customers and external vendors. Adhering to established methodologies, standards, and guidelines, including creating test plans and documentation, is crucial. We are particularly interested in individuals with expertise in the full lifecycle of application development. Experience/Skills: • 8+ years of experience using CA:2E (Synon/2E, Advantage/2E, Cool:2e) toolset., • 8+ years of development experience in application development with IBM-i (System i, i-Series, AS/400) using RPG, SQL, and CL tools., • Experience in working with and supporting multiple concurrent projects/programs., • Strong troubleshooting skills and diligence in the pursuit of issue resolutions., • Code with a minimal amount of guidance and meet project deadlines., • Experience with Synon/CM, Design Tracker, ServiceNow, Snowflake, MuleSoft, Showcase, Salesforce, PageDNA, LegaSuite, Java, Apex, Query Tools, or web design is a plus. #LI-ND1

Title: Institutional Client Reporting SME Location: New York City, NY (4 Days Onsite – Hybrid) Job Description: The Institutional Client Reporting SME will lead the design, modernization, and implementation of reporting solutions for institutional client base. This role requires deep knowledge of institutional asset-management operations, data flows, performance measurement, and client communication standards. The SME will partner with technology, operations, client service, and compliance teams to deliver scalable, insight-driven, and regulatory-compliant reporting capabilities. Key Responsibilities 1. Reporting Strategy & Design • Define the target-state client reporting model for institutional clients across asset classes (equities, fixed income, alternatives, multi-asset)., • Develop a taxonomy of client reports (performance, risk, ESG, consultant templates, regulatory)., • Translate client and consultant requirements into functional specifications for reporting platforms (e.g., Aladdin, SimCorp, Eagle, Power BI, Tableau)., • Lead workshops with Client Service, Operations, and IT to identify gaps and harmonize reporting standards globally. 2. Data & Process Enablement • Define data sourcing and golden-source architecture for holdings, benchmarks, ESG, and performance data., • Partner with data-engineering teams to design semantic layers, data marts, and report automation pipelines., • Ensure controls for data integrity, reconciliation, and lineage across systems., • Support automation of commentary generation using GenAI/NLG tools where appropriate. 3. Governance & Compliance • Ensure alignment with GIPS, AIFMD, SFDR, Solvency II, and other relevant reporting regulations., • Establish and maintain reporting governance frameworks (SLAs, data quality KPIs, audit trails)., • Oversee internal and external report validation processes. 4. Client Experience & Delivery • Collaborate with Client Service teams to deliver customized, insight-driven reporting packs and dashboards., • Drive implementation of client portals or digital dashboards for on-demand access., • Develop standardized templates and automated commentary for portfolio reviews., • Act as the subject-matter liaison during client and consultant reviews to represent NB’s reporting capabilities. 5. Change Management & Stakeholder Engagement • Partner with transformation and technology teams to implement new reporting platforms and workflows., • Provide subject-matter guidance on vendor selection, RFP responses, and proof-of-concepts., • Train internal teams on best practices and evolving institutional reporting trends., • Serve as a trusted advisor to senior leadership on client reporting innovation and market benchmarking. Qualifications • 9 + years in institutional client reporting, performance analytics, or investment operations within a global asset-management or consulting firm., • Proven track record of delivering reporting modernization or data-transformation projects., • Deep familiarity with multi-asset and alternative investment products., • Experience working with or integrating tools such as Aladdin, SimCorp, Eagle, Markit EDM, Power BI, Tableau, Arcadia, Salesforce, or Python-based reporting pipelines., • Bachelor’s or master’s degree in finance, Economics, Computer Science, Engineering, or related field., • CFA, CIPM, or FRM certification is a strong plus. Technical / Domain Skills: • Strong understanding of investment data models (positions, transactions, performance, benchmarks)., • Working knowledge of SQL, Excel, VBA, or data visualization tools for prototyping., • Knowledge of regulatory and industry standards (GIPS, SFDR, AIFMD, Solvency II, ESG KPIs)., • Familiarity with automation, data-governance, and AI-driven reporting tools is preferred. Soft Skills • Excellent stakeholder management and client-communication skills., • Analytical, detail-oriented, and comfortable navigating complex data environments.

Hi, The following requirement is open with our client. Job Title: Senior Synon Developer Location: NY, NY Interview: Face to face Duration: 6+ months with a possibility of right to hire (It’s onsite then It goes hybrid after the consulting phase) Job Description: Job Purpose/Role We are seeking a Senior Synon Developer to develop, enhance, and support our Member Benefits System (MBS). The ideal candidate will possess a comprehensive understanding of Synon functionality and the data exchange integrations we employ with other systems. Collaboration with a team of business analysts and internal customers will be essential in defining changes to the MBS system for new projects, existing code maintenance, and addressing production support issues. The role's primary responsibilities encompass system design, development, testing, problem analysis, and collaboration with internal customers and external vendors. Adhering to established methodologies, standards, and guidelines, including creating test plans and documentation, is crucial. We are particularly interested in individuals with expertise in the full lifecycle of application development. Experience/Skills: 8+ years of experience using CA:2E (Synon/2E, Advantage/2E, Cool:2e) toolset. 8+ years of development experience in application development with IBM-i (System i, i-Series, AS/400) using RPG, SQL, and CL tools. Experience in working with and supporting multiple concurrent projects/programs. Strong troubleshooting skills and diligence in the pursuit of issue resolutions. Code with a minimal amount of guidance and meet project deadlines. Experience with Synon/CM, Design Tracker, ServiceNow, Snowflake, MuleSoft, Showcase, Salesforce, PageDNA, LegaSuite, Java, Apex, Query Tools, or web design is a plus. Thanks & regards, K Bala Krishna Resource Manager Resource Informatics Group, Inc Email: LinkedIn: ___ Website: ___

The Salesforce Data and Integration Architect will be involved in the designing, development, testing, implementation, and user support of Salesforce data management, data migration, and integrations. Ensure data accuracy and integrity within Salesforce through regular audits (including data clean

Job Title: Salesforce CRM Analytics (CRMA) Developer Duration: 12-18 months Location: Jersey City, NJ (3 days per week onsite) Other Approved Locations: Addison, TX Pay Scale: $65-68/hr W2 (Cannot subcontract or C2C) Job Description: Matlen Silver is recruiting for a hands-on senior Salesforce CRM Analytics (CRMA) Developer consultant to support our client's BI Reporting team by building out dashboard and reporting solutions using Salesforce, Tableau, and SQL tech stacks. This role will work in a hybrid work environment which includes 3 days on-site in Jersey City, NJ or Addison, TX Desired Experience: • Candidates must have 7+ years of Business Intelligence experience including 2 years of Salesforce CRM Analytics (CRMA) development., • Experience with utilizing scripting languages to leverage Salesforce APIs (JavaScript API, Data Extract API, REST API)., • Proficient with SAQL (Salesforce Analytics Query Language)., • Problem solving / troubleshooting experience / skills to assist Production Support in issue resolution., • Proven ability to independently champion business intelligence principles with business owners, application owners, data analysts and DBAs., • Proven ability to handle multiple projects while meeting deadlines and documenting progress towards those deadlines., • Excellent communication skills (must be able to interface with both technical and business leaders in the organization)., • Comprehensive understanding of the Agile Development process. About Matlen Silver Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works. Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 908-393-8600

Title: Senior System Analyst – SAP S/4HANA Order to Cash (O2C) Duration: FTE/Perm Location: onsite 4 days a week in NYC (10118) Salary: 130-150k Summary The Senior System Analyst – SAP S/4HANA Order to Cash (O2C) will play a key role in driving digital transformation and delivering scalable solutions across the Order-to-Cash lifecycle. This position requires expertise in SAP S/4HANA with integrations to commerce platforms, EDI systems, and digital payment providers. The role is responsible for designing, implementing, and optimizing O2C processes to enable seamless customer order experiences, efficient supply chain execution, and compliant financial outcomes. Responsibilities SAP O2C Functional Design & Delivery • Serve as the functional lead for end-to-end Order to Cash processes in SAP S/4HANA., • Configure and support SD modules, including order management, pricing, delivery, invoicing, and billing., • Design and manage real-time integrations between SAP S/4HANA and digital commerce platforms (e.g., Salesforce Commerce Cloud, SAP Commerce Cloud)., • Define and manage customer-specific EDI transactions (850, 855, 856, 810, 820)., • Integrate digital payment providers (e.g., Stripe, Adyen, PayPal) into SAP S/4HANA., • Ensure real-time payment authorization, capture, and reconciliation across web and mobile orders., • Provide Level 3 support for SAP SD and integrated solutions., • Identify automation opportunities across O2C processes using workflow and output management tools., • Maintain functional specifications, configuration guides, test scripts, and training materials., • Support audits and compliance activities, including SOX and process control adherence. Required Qualifications • Bachelor’s degree in Computer Science, Information Systems, Business, or related field., • 5–8 years of SAP SD experience with deep Order to Cash knowledge., • 2+ full lifecycle SAP S/4HANA implementations (Public or Private Cloud preferred)., • Experience integrating commerce platforms (Salesforce or SAP Commerce Cloud) with SAP., • Strong knowledge of EDI standards (ANSI X12, EDIFACT) and integration platforms (e.g., SAP CPI, TrueCommerce)., • Hands-on experience with digital payment providers and SAP payment configurations., • Familiarity with output management, BRF+, billing customization, and interface troubleshooting., • Strong problem-solving skills and ability to work cross-functionally. Preferred Qualifications • Knowledge of SAP BRIM or Subscription Billing., • Experience in consumer products or retail operations, including trade promotions and replenishment., • Familiarity with SAP Fiori, REST/OData APIs, and SAP BTP extensions., • Understanding of S/4HANA Public Cloud extensibility options., • Agile/Scrum project experience or certification.

Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Principal Consultant, Salesforce Marketing Cloud Developer In this role, you will be responsible for coding, testing, and delivering high quality deliverables, and should be willing to learn new technologies. Responsibilities · The Marketing Cloud Developer is responsible for understanding business requirements and delivering high-quality technical solutions that empower the Marketing teams to utilize the Marketing Cloud automation platform. · This position will support the email and channel marketing team with building custom · queries, email templates, amp script-based dynamic templates, automation jobs, and build out comprehensive customer 1:1 journey. · The Ideal candidate will have experience with Salesforce Marketing Cloud and Salesforce Lightning Platform. · Strong project management and organizational skills · Experience supporting and working with cross-functional teams in a dynamic environment Qualifications we seek in you! Minimum Qualifications • BE/B Tech/MCA, • Excellent written and verbal communication skills Preferred Qualifications/ Skills · Experience in Salesforce Technologies · Experience as a marketing cloud administrator and/or developer · Experience in Marketing Cloud Connector setvup. · Experience in Marketing Cloud Integration with Salesforce and other applications. · Experience in Automation Studio, Email Studio, Journey Builder · Email deliverability Monitoring, reporting and IP Warming Marketing Automation Experience. · Marketing Cloud Email Specialist, Marketing Cloud Consultant certifications · Familiar with building email templates and content using Content Builder · Experience / Skills: AMPScript (SFMC Coding Language) HTML/CSS, SQL, JSON; XML MQ, HTTP, REST, Java Script · Experience in querying Data Extensions and write SQL Query Activities · Certified in Salesforce Marketing Cloud Developer and/or Marketing Cloud Consultant is preferred. The approximate annual base compensation range for this position is $80000 to $100000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role” ·Location-based Roles (e.g., Richardson roles – metro area can be adjusted by role location) – “Los Angeles, California based candidates are not eligible for this role. area candidates are eligible for this role only.” Why join Genpact? • Lead AI-first transformation – Build and scale AI solutions that redefine industries, • Make an impact – Drive change for global enterprises and solve business challenges that matter, • Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills, • Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace, • Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build, • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job DescriptionSalary: $75,000 - $85,000 The Bowery Mission is a Christian, faith-based organization committed since the 1870s to serving people experiencing homelessness, hunger, and poverty. The Bowery Mission meets essential needs and creates transformative communities with men, women, children, and families in New York so that we can together overcome homelessness and poverty and flourish. As a key member of the Major Gifts Team within the Development Team, the Development Officer, Individual Giving helps to raise critical funds necessary to transform lives at The Bowery Mission. The Development Officer, Individual Giving collaborates with a passionate team of fundraisers to inspire a wide range of people to support The Bowery Mission, growing the network of support and engagement. The Development Officer, Individual Giving will be trained in the Taking Donors Seriously approach to plan and execute fundraising strategy for donors who give $500-$10,000, in support of midlevel and major gifts goals, while developing a pipeline for the Major Gifts Team. The Development Officer, Individual Giving will also help build and execute a strategy for monthly donors. Specific responsibilities include but are not limited to: • Cultivate, solicit, and steward gifts of $500-$10,000, using a high-touch donor approach for an assigned donor caseload, while optimizing large-scale midlevel program strategies and analysis for a larger group of midlevel donors., • Build and optimize a communication strategy, maximizing direct contact with donors by telephone, Zoom, and written communications (using not only email, but also handwritten notes and printed materials)., • Collaborate with the Major Gifts Team on both midlevel and major gift strategy and donor relationships, actively sharing resources and supporting team goals., • Participate and receive coaching in weekly meetings with an assigned coach to apply Taking Donors Seriously approach to donor and pipeline development., • Become an expert in telling The Bowery Mission story, getting to know key staff members, programs, and guests and clients in order to articulate our mission, impact and fundraising needs., • Manage a caseload of midlevel and major donors, tracking interactions, giving history, interests, and communication preferences in CRM database., • Attend Bowery Mission events as an ambassador for the Mission, making new contacts and deepening engagement after the event., • Embraces the organizations Statement of Faith., • Bachelors degree., • At least 3 years of relevant, progressively responsible experience in annual giving, fundraising, nonprofit development, or equivalent professional experience., • Excellent written and verbal communication skills., • High integrity and ability to develop trust-based relationships internally and externally., • Exceptional interpersonal skills, proven networking skills, and ability to connect deeply with people from a diversity of backgrounds, such as high net-worth individuals and those experiencing homelessness., • Confidence, presence, and intellectual curiosity to promote The Bowery Mission., • Strong organizational and time management skills and ability to establish priorities, navigate overlapping timelines and meet deadlines., • Confidentiality of donor giving and all other donor data., • Growing passion for those experiencing homelessness, hunger and poverty., • Experience working in a complex organization., • Experience working with high-net-worth individuals., • High proficiency with Excel and Microsoft Office software., • Proficiency with Salesforce or other CRM database. Salary commensurate with relevant education & experience: $75,000 - $85,000 annually. Due to the number of applications, we receive, we are only able to respond to qualified candidates who are selected for interviews. We sincerely appreciate all candidates for their interest in The Bowery Mission.

Job Description Job Title: Clinical Case Coordinator Job Summary: CASES is currently seeking a highly organized and detail-oriented Clinical Case Coordinator for our Pretrial Services Case Management Team. Rapidly after release into the program, the Clinical Case Coordinator conducts Supervision Introduction/Orientation meetings with new participants to review supervision conditions that will be required under the supervision plan. The Clinical Case Coordinator assists participants to comply with supervision appointments and court appearances during the pendency of their legal case. In this role, the Clinical Case Coordinator will conduct ongoing service need assessments with participants and develop collaborative service plans addressing identified needs and goals. The Clinical Case Coordinator will ensure participants receive services that are strengths-based, gender-specific, and culturally sensitive while adhering to the core principles of risk, need and responsivity to reduce recidivism. Salary: The salary for the Clinical Case Coordinator role is $69,010 per year. Shift Hours: The Clinical Case Coordinator is working Monday through Friday from 9:00 am to 5:00 pm. Location Address: 4 West 125th Street New York NY 10027. Workplace Flexibility: Hybrid - for roles that have at least 1 full day remote per week. What you will be doing: • Provide supervision and community-based services to a caseload of pretrial participants., • Rapidly (within 24-48 hours of release) conduct Supervision Introduction/Orientation meetings with new participants to review supervision conditions, the reporting schedule (as assigned by level of recidivism risk), and the mandatory methods of communication (face-to-face, telephone, and texts) that will be required under the participant’s supervision plan., • Work collaboratively with the court and other pretrial staff team to facilitate and ensure caseload participants’ successful completion of mandated supervision appointments and court appearances during the pendency of their legal case., • Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identifying behavioral changes, need for implementation of supports that may reduce likelihood of any pretrial arrests., • On an ongoing basis, conduct service need assessments with participants to examine psychosocial needs and problems, including the severity of mental and substance use disorders, problems affecting participation, engagement, and continuity in supervision and treatment and individual motivation for treatment., • Link participants to treatment based on their eligibility, preferences and needs and provide escort to community services., • Ensure the timely flow of community outreach and case management activities to meet program goals and objectives., • Utilize problem solving techniques, motivational interviewing as an integral part of the pretrial supervision and case management process approach, to help motivate and engage individuals in any needed process of change., • Provide all services in a manner that is gender-responsive, trauma-informed, and that adheres to the core principles of risk-need-responsivity., • Maintain collaborative relationships with community providers (supported housing providers, Health Homes, care management programs, addiction treatment and mental health providers, peer-run providers, education, vocational. training and employment services providers, legal services providers, medical care providers, and family providers)., • Follow program community-based monitoring protocols for high risk and high need program participants and request/participate in case reviews to address complex cases., • Enter assessment, supervision appointment reporting, progress note documentation into program database; conduct all electronic charting activities and reporting in accordance with confidentiality regulations and in a timely fashion., • Meet monthly case management contact and outreach goals as established by supervisory staff., • Provide culturally competent services in accordance with CASES policies and practice., • Any other duties as required by the Program Director and supervisory staff., • Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor. What we are looking for: • Master’s degree in social work, Mental Health Counseling or comparable professional degree., • Minimum of three years’ experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system., • Extensive knowledge of community treatment, support services and resources, • Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services, • Experience using databases such as Salesforce, • Must be able to sit for extended periods. Additional, preferred skills we are looking for but are not required: • Spanish speaking a plus, • LMHC, MHC-LP, LMSW, LCSW w/ current NYS licensure preferred Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days, • 12 Paid Holidays per year., • Retirement 403(b) Competitive matching up to 6%. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday - Friday, 9am to 5pm 35 hours per week, excluding breaks.

Job DescriptionRole Overview The Marketing Operations & Strategy AVP will lead Marketing Practice within the Sports & Gaming vertical - uniting data, strategy, and technology to help clients create personalized, measurable, and scalable marketing experiences. Responsibilities • Define and execute the marketing strategy, planning, and measurement framework for Sports & Gaming clients, aligning with each organizations growth priorities., • Serve as the senior voice for marketing transformation, connecting fan, digital media, and commerce data into cohesive engagement strategies., • Partner with client CMOs, CTOs, and data leaders to design integrated roadmaps that combine analytics, automation, and creative orchestration for acquisition and retention., • Lead MarTech architecture and enablement, integrating data, identity, activation, and analytics across platforms such as Adobe, Salesforce, Braze, Iterable, Attentive, and Tealium., • Collaborate with engineering and analytics teams to build scalable, real-time systems that power personalization, decisioning, and performance measurement., • Oversee end-to-end campaign operations and signal-based dynamic journey design across outbound and paid channels (email, push, SMS, in-app, web, and media) tailored to segments, behavioral data, and product interactions - delivering contextual, personalized, and localized experiences at scale ensuring quality, compliance, and operational excellence at the same time, • Drive efficiency and innovation through automation, reusable assets, and test-and-learn programs in collaboration with creative and data science teams., • Establish personalization and measurement frameworks, including segmentation, A/B testing, MTA, incrementality, and ROI analysis., • Champion the adoption of generative AI, real-time decisioning, and automation tools to deliver individualized multi-channel customer experiences, • Lead and mentor a cross-functional team of strategists, analysts, and campaign specialists while ensuring delivery excellence and profitability., • Support business growth and industry leadership through RFPs, client presentations, and partnerships with MarTech vendors and alliances.Qualifications, • Lifecycle, CRM), ideally within consulting, sports, betting, DTC media, or adjacent industries., • Proven ability to orchestrate multi-channel campaigns across email, in-app, push, and SMS, including standing up new channel infrastructure from the ground up., • Deep understanding of marketing data ecosystemsaudience management, consent, tagging, tracking, and activation., • Familiarity with key MarTech platforms across CRM, CDP, Marketing Automation, DAM, CMS, Commerce, and Analyticssuch as Adobe Experience Cloud (AEP, Journey Optimizer, Target, CJA), Salesforce Marketing & Data Clouds, Braze, Iterable, Optimove, Oracle Responsys/Eloqua, and Tealium (or similar)., • Skilled in data-driven marketing, personalization at scale, and customer journey mapping, leveraging analytics and automation for measurable lift., • Highly analytical with strong command of segmentation, funnel optimization, attribution, and lifecycle performance metrics., • Experienced in applying AI and data science models (e.g., recommendations, predictive triggers) to improve customer engagement and LTV., • Knowledge of data privacy and compliance frameworks including GDPR, CCPA, and CAN-SPAM., • Strategic communicator with client-facing and commercial acumen, adept at engaging VP and C-suite stakeholders and driving delivery excellence., • Bachelors degree required; MBA or equivalent preferred. Technical skills (SQL, HTML, JavaScript) and Adobe certifications (AAM, RTCDP, AA, CJA, AJO, Target) are a plus. Flexible work from home options available.

Job DescriptionOverview Company Overview: Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you're an installation technician, service technician, engineer, or project manager, you'll discover rewarding opportunities to grow your career as part of a valued team. Apply today and be phenomenal-build a meaningful career while protecting what matters most through innovative security technology. Job Description The Regional Vice President will lead operations for Allied Universal® Technology Services throughout the Northeast Region, setting strategic direction to drive growth and operational excellence. This executive role builds strong relationships with internal and external stakeholders, champions the Allied Universal culture, and ensures all regional objectives are achieved. The Regional Vice President (RVP) is accountable for delivering exceptional customer satisfaction, meeting financial targets, and cross-functionally working with sales to drive regional growth. RESPONSIBILITIES: Strategic Leadership, Operational Excellence and Financial Management • Develop and execute the regional strategy to support revenue growth, profitability, and market expansion, • Oversee regional branch operations to ensure consistent, high-quality service delivery and compliance with all company and regulatory standards, • Improve operational efficiency through process improvements, resource optimization, and standardization, • Own full P&L responsibility, including forecasting, budgeting, margin performance, financial reporting, and collections, • Lead, coach, and develop regional leadership and the operations team, including project management, installation and service, • Foster a culture grounded in safety, accountability, customer service, and operational excellence, • Partner with HR to recruit, retain, and develop top talent across all functional areas, • Ensure the delivery of world-class customer service across pre-sales engineering, installation, integration, and post-implementation support., • Build strong relationships with key clients and partners to strengthen retention and drive new opportunities, • Support enterprise initiatives such as strategic account management, technology innovation, and national program deployment., • Must possess one of the following:, • Bachelor's degree in Business or a related field with ten (10) years of management experience, • Associate's degree in Business or a related field with twelve (12) years of management experience, • High School diploma with fifteen (15) years of management experience, • Minimum of seven (7) years of experience in leadership roles with direct P&L oversight within a professional services delivery organization, • Proven expertise in influencing and leading change across complex, multi-priority environments, • Results-driven and accountable, consistently exceeding targets and driving operational excellence, • Strong relationship management, with the ability to engage and influence senior executives and stakeholders, • Demonstrated leadership in building, inspiring, and retaining high-performing teams, • Track record of fostering collaboration and resolving conflicts to achieve business results, • Advanced analytical and problem-solving abilities; skilled in leveraging data and market insights for strategic decision-making, • Adaptable in fast-paced settings, effectively managing multiple initiatives and shifting priorities, • Exceptional organizational, teamwork, and leadership development skills, • Experience working with SAP, ServiceNow, Salesforce and/or WeSuite, • Six Sigma certification, • An advanced degree, such as an MBA, • Experience in the development and analysis of a Request for Proposal (RPF's), • Base range $150,000-$190,000 (depending on experience and location), 35% bonus opportunity, auto allowance, equity package, • Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance, • Eight paid holidays annually, five sick days, and four personal days If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1481474

Job Description As a Registered Nurse at Sollis Health, you will provide concierge emergency and urgent care to both adult and pediatric patients in our clinics, with the supervision/oversight of a Physician or Advanced Care Provider. Full Time - 36 hours/week - 77th Street Responsibilities • Obtain medical history, patient vital signs, intake, and prioritize patient care, • Perform medical procedures that include obtaining IV access, phlebotomy, administering vaccines, performing POC rapid tests, administering IV medications and fluids, and performing EKGs., • Be an integral part of the patient care team and assist with patient care within the scope of practice, • Document patient information in Sollis' EHR and within Salesforce for our membership team., • Maintain and track medication inventory., • Coordinate additional care with our Aftercare, and house calls teams or with one of our Medical Partners., • Work closely with our clinical team members to ensure all policies are adhered to and that you deliver quality care in an innovative setting., • Make patients comfortable, patiently and professionally answering any questions they have and using patient-centered empathetic communication at all times., • Participate in a house call if requested We believe extraordinary people come from a variety of backgrounds, but ideally we would expect that you have: • Graduated from an accredited School of Nursing. Associate's or Bachelor's Degree in Nursing required., • Current License to practice as a Registered Professional Nurse in NY required., • BLS, ACLS, PALS certification required upon hire., • Strong clinical skills, • Tech savvy with the ability to use and or learn our systems including but not limited to Slack, Athena Health, Salesforce, and Humanity etc., • Superb technical skills, including phlebotomy, peripheral IV placement, medication administration, • Ability to be adaptable and work in a fluid, multitasking environment, • Strong process and organizational skills, • The ability to problem-solve and think outside of the box This is the range of pay for New York City candidates only. Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of New York City. Furthermore, actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc. About Sollis Health Sollis Health is the first and only medical membership that's on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms. Our members never wonder if it's a "real" emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that's all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues—big or small—with expert concierge care anytime, anywhere.

Job Description About Us Applecart is the leading technology company that C-suites rely on to reach business-critical decision makers. The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders who matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those who matter most to them. We are hiring a VP Go-to-Market (GTM) Enablement in our New York office. About the Role: As a leader on the go-to-market team, the VP of GTM Enablement will be responsible for building the foundation of the onboarding, training, and continuing education programs for the company's GTM organization. You will play a crucial role in ensuring the effectiveness and scalability of our rapidly growing Sales, Client Services, and Marketing teams. To continue in our fast-paced growth, you will lead the development and implementation of a robust onboarding, training and continuing education program for a rapidly growing team of sellers, Client Services professionals, and other members of our GTM organization. You also will work closely with Product Marketing in connection with the development of and updates to internal trainings and customer-facing collateral as we expand to new buyer personas and roll out new products and features. You will be responsible for identifying gaps in existing training and collateral and developing content and programming to fill them. You will leverage performance data and conversation intelligence to identify areas of opportunity for training and development. In this position, you will report to the President & Chief Commercial Officer and will work closely with executive leadership (including our Co-CEO and our President & Chief Commercial Officer) and members of the Business Development, Product, Client Services, Marketing, and Revenue Operations teams. This role is initially an individual contributor role that will receive support from other Revenue Operations team members, but is expected to lead a team of enablement professionals as the company grows. What You'll Do: • Own the new hire onboarding program for the go-to-market team, including Sales, Client Services, and Marketing:, • Oversee the establishment of the foundational onboarding, training, and certification programs for the GTM organization, • Iterate and improve upon the existing training curriculum for go-to-market roles to improve ramp time and effectiveness, • Manage the new hire onboarding process and work with GTM leadership to verify new team members' readiness to represent Applecart's products and services to customers, • Manage training and certification of the GTM team for new product/feature rollouts and new process rollouts, • Collaborate with stakeholders from Product, Product Marketing, Sales, and Client Services to develop the appropriate training and certification programs for new products or features, • Collaborate with GTM leadership and Revenue Operations to develop training and certification programs for customer-facing processes and skills, • Own the outcomes of the training programs you manage: continually measure program completion, participant performance, and business impact of each program, • Observe customer meetings and embed with the GTM team as needed to develop an independent perspective on necessary collateral and training, • Using performance data and conversation intelligence tools, collaborate with revenue leadership to identify knowledge and skills gaps across the GTM team, and build continuing education strategies to close those gaps, • Collaborate with the Product Marketing team to develop a communication strategy and calendar for effectively enabling the GTM team throughout the year and managing new product and feature rollouts, • Partner with Revenue Operations to source, implement, manage, and train on technologies that drive productivity for the GTM team Experiences and Capabilities You Bring: • Significant experience in revenue/sales enablement, ideally at fast-growing B2B technology-enabled services or software companies that sell complex, high-ACV solutions to C-level buyers, • Experience building a foundational GTM enablement program from the ground up - you ideally have helped lead the transition from founder-led sales to a scalable GTM model from an enablement perspective, • Strong understanding of the sales ecosystem, including sales processes, methodologies (ie. MEDDIC or other similar sales methodologies), content, tools, and trainings, • Demonstrated excellence in development and design of sales collateral (presentations, templates, one-pagers, standard email copy, etc.), • Experience managing GTM employee training and onboarding programs, • Instructional design training and experience, • Expertise in key software in the sales tech stack, including:, • CRM software like HubSpot or Salesforce, • Conversation intelligence tools like Gong or Chorus, • Knowledge management platforms like Confluence, • Presentation software like PowerPoint or Google Slides Compensation: Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation. The base salary range for this role is between $200,000 - $250,000, based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area. A few facts about us: • Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD., • Applecart is growing quickly — over the last 3 years, we've increased our bookings by 10X, grown our headcount by 4X, and we're cashflow positive., • Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, a former CRO of a high-growth tech company with hundreds of millions in ARR, and alums of top-tier organizations like Bain, Amazon and Simpson Thacher., • Our investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, CEO of TKO and Executive Chairman of WME, and Jennifer Fonstad, Owl Capital Managing Partner, serve on our board., • Our work has been featured on Morning Joe on MSNBC, BloombergTV and The Colbert Report, and in Axios, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.

Job Description Job Title: Clinical Case Coordinator Job Summary: CASES is currently seeking a highly organized and detail-oriented Clinical Case Coordinator for our Pretrial Services Case Management Team. Rapidly after release into the program, the Clinical Case Coordinator conducts Supervision Introduction/Orientation meetings with new participants to review supervision conditions that will be required under the supervision plan. The Clinical Case Coordinator assists participants to comply with supervision appointments and court appearances during the pendency of their legal case. The Clinical Case Coordinator will conduct ongoing service need assessments with participants and develop collaborative service plans addressing identified needs and goals. The goal is to increase engagement in community treatment services and support participants to achieve their self-identified goals for treatment, recovery, rehabilitation, and crime-free community integration. Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless. SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services. This requires staff to tactfully deliver approaches to help participants tap into their intrinsic motivation to leverage their strengths and skills for meaningful life improvements while fulfilling all court requirements. Salary: The salary for the Clinical Case Coordinator role is $69,010 per year. Shift Hours: The Clinical Case Coordinator is working Monday through Friday from 9:00 am to 5:00 pm. Location Address: 151 Lawrence Street, 4th Floor, Brooklyn, NY 11201. Workplace Flexibility: Hybrid: Staff may work remotely one day per week after successfully demonstrating an understanding of their job responsibilities following the first 30 days of onboarding. What you will be doing: • Provide supervision and community-based services to a caseload of pretrial participants., • Rapidly (within 24-48 hours of release) conduct Supervision Introduction/Orientation meetings with new participants to review supervision conditions, the reporting schedule (as assigned by level of recidivism risk), and the mandatory methods of communication (face-to-face, telephone, and texts) that will be required under the participant’s supervision plan., • Work collaboratively with the court and other pretrial staff team to facilitate and ensure caseload participants’ successful completion of mandated supervision appointments and court appearances during the pendency of their legal case., • Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identifying behavioral changes, need for implementation of supports that may reduce likelihood of any pretrial arrests., • On an ongoing basis, conduct service need assessments with participants to examine psychosocial needs and problems, including the severity of mental and substance use disorders, problems affecting participation, engagement, and continuity in supervision and treatment and individual motivation for treatment., • Link participants to treatment based on their eligibility, preferences and needs and provide escort to community services., • Maintain collaborative relationships with community providers (supported housing providers, Health Homes, care management programs, addiction treatment and mental health providers, peer-run providers, education, vocational. training and employment services providers, legal services providers, medical care providers, and family providers)., • Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor. What we are looking for: • Master’s degree in social work, Mental Health Counseling or comparable professional degree., • Minimum of three years’ experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system., • Extensive knowledge of community treatment, support services and resources, • Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services, • Experience using databases such as Salesforce, • NYS Licensure preferred CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days, • 12 Paid Holidays per year., • Retirement 403(b) Competitive matching up to 6%., • Employee Referral Program Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. #tr3r Monday through Friday, 9am - 5pm ET 35 hours per week excluding breaks.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are looking for a strategic, execution-driven VP of Sales Strategy & Operations to drive operational excellence across our go-to-market (GTM) teams and support sustainable revenue growth as we continue to scale rapidly year over year. As VP of Sales Strategy & Operations, you will be a key member of the revenue leadership team, responsible for building and optimizing the systems, processes, and analytics that power our SMB and Enterprise sales motions. You will lead a high-performing RevOps function that supports our enterprise and SMB GTM teams and you will play a critical role in aligning strategy with execution to maximize cost effective growth and referral partner retention. Responsibilities • GTM Strategy & Alignment: Partner with CRO and revenue leaders to operationalize GTM strategies across SMB and Enterprise segments, including segmentation, territory planning, quota design, and comp planning and administration., • Revenue Systems & Tools: Lead the selection, integration, and optimization of sales enablement and CRM tools (e.g., Salesforce, Gong, Outreach, Clari, HubSpot), with a strong emphasis on leveraging AI-powered platforms to improve productivity and forecast accuracy., • Data & Insights: Own revenue analytics and dashboards to deliver real-time visibility into pipeline health, sales performance, and funnel conversion. Drive data integrity and standardization across systems., • Process Optimization: Architect and continuously improve scalable processes across the client journey—from referral generation through client success—to reduce friction and drive efficiency., • Enablement & Effectiveness: Partner with Sales Enablement to ensure GTM teams are equipped with the right content, training, and tools. Champion AI-enabled solutions to enhance team performance., • Forecasting & Planning: Collaborate with Finance to support accurate revenue forecasting, annual planning, and scenario modeling., • Team Leadership: Build and lead a high-performing RevOps team. Foster a culture of collaboration, accountability, and continuous improvement.Requirements, • 10-12+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy, with at least 3 years in a leadership role, • Experience supporting both SMB and Enterprise sales teams, ideally in a high-growth SaaS or digital health environment, • Deep knowledge of sales tech stacks and hands-on experience implementing and optimizing AI-enabled tools (e.g., Gong, Clari, Drift, Salesforce Einstein), • Strong strategic thinking with the ability to execute and scale repeatable processes, • Proven ability to drive cross-functional alignment and influence senior stakeholders, • Analytical mindset with a track record of using data to drive business decisions, • Excellent communication, leadership, and organizational skillsBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional information The total target base compensation for this role will be between $230,000 and $250,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) As a VP Strategic Accounts, Client Success at Maven, you will: • Team leadership and management: Lead, inspire, and mentor a high-performing team, fostering a culture of excellence, collaboration, accountability and continuous learning., • Performance and growth of our global Book of Business: Enrollments, retention, upsells, and advocacy, • Performance tracking and reporting: Define operational metrics for the team, establish a regular business reviews and rigor around KPIs, • Client feedback and insights: Gather, analyze, and leverage customer feedback and insights to identify trends, improve processes, and drive product and service enhancements; champion client priorities with senior leadership, • Optimization of Customer Lifecycle: leverage data and analytics to manage resource allocation, identify needs, and refine our client segmentation service strategy, ensuring we remain effective as we scale, • Client escalation management: collaborate with cross-functional teams to come to quick resolutions that showcase our commitment to member satisfaction, • Strategic client advisor: build relationships with key decision makers and consultants, build and execute a stakeholder engagement strategy, • 15+ years of experience in account management or client services role in digital health, healthcare, benefits or SaaS companies, • Previous experience managing a team of direct reports, with demonstrated excellence in people management, mentoring, hiring, training and onboarding, • Experience serving as a strategic advisor on large, multinational accounts with a strong track record of high client satisfaction, growth and retention, • Experience working in a cross-functional capacity, • Ability to navigate to the best solution in ambiguous situations, getting in the weeds to find the root of a problem, • Strong verbal, written, and presentation skills; ability to communicate clearly and influence internal and external stakeholders, • Strong leadership skills and effective problem-solving abilities; must be able to develop and grow relationships with clients, executive leaders, and internal cross-functional teams, • Strong analytical skills; ability to understand data and present information to clients, • Experience in working with the full lifecycle of customer success post sales (implementation, adoption, product training, renewals, upsells, and account management), • Experience at a digital health company in the health, wellness, or family health space is preferred, • Experience supporting health benefit programs for employers, payers, or channel partners is preferred This role requires active work authorization in the US. Maven embraces a flexible hybrid work model. This role is open to candidates based in the New York Metropolitan area, or remote from within the US [edit by country as needed]. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Proven track record in selling trade show sponsorships and exhibit space, with experience in sales or a sales support role. Proficient in utilizing Salesforce for account management, pipeline tracking, and reporting. We are seeking an Account Manager to join our Retention Team in New York as part of

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) This is a 6-month contract position, December 2025 - March 2026 As Client Success Manager at Maven, you will: • Lead a portfolio of employer clients and be the face of Maven for all client-related needs, • Maintain high level of client engagement, satisfaction and loyalty, as measured by high client satisfaction scores, • Collaborate with channel/payer partner client executives to manage broader strategic client relationships and unlock additional business opportunities within your portfolio, • Consult clients on ways to better support their working parents based on Maven's industry expertise and program resources, • Convert clients into Maven advocates, leveraging their successes for references, case studies, blogs, etc., • Manage client issues and escalations, collaborating with partner teams such as member support, operations, analytics, product, and sales as required, • Provide strategic analysis of member engagement performance and program metrics, • Own communications to meet mutually agreed upon goals including but not limited to quarterly business reviews, external client meetings/events and other project plans, • Serve as the voice of the client internally by bringing insights to enhance product development and program marketing efforts, • Leverage data and analytics to expand and optimize programs, • 4-6 years of experience in account management or client services role in digital health, healthcare company, channel partnerships, or benefits companies, • Must have experience partnering with payers or other benefits vendors to be considered for this role, • Strong passion for healthcare and influencing organizational change, • Ability to prioritize and manage multiple tasks; track record of high client satisfaction ratings and proven renewal success, • Ability to develop and grow relationships with clients, including VP and C-level executives, • Strong interpersonal and verbal, written, and presentation skills, ability to communicate clearly and persuade, and influence internal and external stakeholders, • Strong analytical and problem solving skills; ability to understand data and present information to clients, • Track record of high client satisfaction ratings and proven renewal success, • Experience in working with the full lifecycle of customer success post sales (adoption, product training, and account management), • Experience with managing high volume of clients is preferred, • Experience at a digital health company in the health, wellness, or family health space is preferred, • Experience supporting health benefit programs for employer, channel and payer clients is a bonus At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe’re seeking a proactive and driven Customer Success Enablement Manager to join our growing team. In this role, you’ll be instrumental in designing and delivering the training, tools, and processes that empower our CS organization to deliver exceptional customer experiences at scale. As an Enablement Manager, you’ll support our Customer Success team and work closely with Sales, Product, and Marketing teams to ensure consistent messaging, impactful onboarding, and continuous learning across the organization. Your efforts will directly influence team performance and customer value, establishing you as a key player in shaping the future of how Canary enables success for both our people and our customers.Responsibilities • Design, deliver, and manage onboarding programs that ramp new CS team members quickly., • Create and run workshops, product demos, and skills training to improve CS effectiveness., • Develop ongoing enablement initiatives to keep the team sharp as products and processes evolve., • Build and maintain playbooks, best practice guides, enablement videos, and internal documentation., • Partner with CS leadership to create scalable resources that improve team performance., • Help scale a global CS organization by tailoring enablement programs to fit local contexts while maintaining consistency worldwide., • Own new hire/team tooling and best practices, ensuring smooth access, documentation, and training., • Optimize CS processes, workflows, and tools (e.g., Notion, Gainsight, Gong, Salesloft, etc)., • Measure the impact of enablement programs and continuously refine based on feedback and data., • Drive innovation by embedding AI into team workflows, helping the CS team work smarter and deliver more value., • Collaborate with Product, Marketing, and Sales teams to ensure CS messaging is consistent, accurate, and up to date., • Champion knowledge-sharing and foster a culture of continuous learning within the CS org.Qualifications, • 1-2+ years in an Enablement role. (Sales or CS Enablement), • Proven experience building training, playbooks, or enablement content for customer-facing teams., • Strong presentation and communication skills; able to engage and inspire teams., • Excellent facilitation and workshop leadership skills., • Strong project management skills with the ability to prioritize and execute effectively., • Familiarity with CS methodologies and tools (e.g., Gainsight, Salesforce, customer health scoring)., • Highly organized, analytical, and comfortable in a fast-paced startup environment.

Job DescriptionCompany Description For more than 70 years, IDB Bank has made it our mission to be the best bank for our clients by putting their needs first, and the success we’ve enjoyed fundamentally comes down to our people. Here at IDB, you’ll work side by side with some of the most talented professionals in the industry who share a strong sense of teamwork and a passion for providing exceptional service down to the smallest detail. We offer a comprehensive benefits package that includes generous paid time off and the ability to participate in our medical coverage and 401(k) plan on your very first day with us. We are also committed to diversity and inclusion, and to providing all of our team members with an equal opportunity to succeed and make meaningful contributions within a work environment that is respectful, welcoming and inclusive. Job Description • Takes full ownership of customer inquiries to help support the retention and further growth of our firm by supporting Commercial Banking teams including consumer and business clients as needed, with the daily processing of customer information and requests., • Effectively manages and utilizes case management tools (including dashboards) to prioritize tasks, monitor progress to meet service level agreements., • Establishes robust partnerships and open communication with the business, operations, and internal banking teams to effectively liaise, manage workload and help provide a white glove experience for our internal and external clients., • Assists in the review of daily reports, temporary overdrafts, and funds transfer requests, outgoing wire and internal, including fee modifications and waivers., • Responsible for collection of documents and liaise with clients, and internal teams for the account opening process and associated tasks related to KYC., • Performs client call backs to authenticate and verify client requests related to client transactions, account maintenance and loan servicing., • Effectively handles the timing of communication and response to processing requests, providing instructions, scheduled training, bank projects, voicemails and emails for both internal partners and external clients to help contribute to our high-touch brand., • Independently manage work assignments with integrity and accountability, ensuring all tasks are executed with a strong consideration for client needs and the bank's reputational risk. This includes diligently following compliance guidelines and company policies with exceptional attention to detail., • Actively collaborate with internal teams to participate in and lead initiatives focused on enhancing client experience, ensuring data integrity, optimizing workflows, and improving case management processes., • Participates and collaborates in banking projects as needed.Qualifications, • 3+ years of experience in financial industry or transferrable skills, • Knowledge of BSA, AML, KYC, and other regulatory requirements related to financial transactions is highly desirable., • Passion for providing white glove customer service. Excellent customer service and communication skills., • Strong attention to detail, accuracy, and ability to recognize potential fraud or suspicious activity., • Ability to work effectively in a fast-paced environment while maintaining compliance with all applicable banking laws and regulations., • Desire to be part of a team that strives to improve in how we process, deliver and service our clients, actively collaborates to get the job done, and contributes to a work culture that is harmonious., • Self-starter with the ability to multi-task/prioritize workload to ensure timely, efficient and accurate execution., • Associate Degree/Bachelor Degree or transferrable experience for position., • Excellent interpersonal and communications skills both written and oral., • Proven ability to effectively multi-task and assist clients/internal partners through various methods of communication. (e.g. online application, phone, chat, in-person, email etc.), • Strong technical skills including MS Office: Excel, Word and PowerPoint, • Prior experience with Salesforce and Core Banking systems is beneficial but not required. Other CRM experience is a plus. Additional Information Compensation: The expected annual salary for this position is between $70,000 - $86,000 at the start of employment. A salary offer is determined on an individualized basis, taking into consideration factors such as an individual’s skills and experience. In addition to base salary, our total rewards package also includes eligibility for an annual bonus, medical, pharmacy, dental, and vision plans, life and disability insurance, employee wellness program, retirement and savings plans with employer contributions, generous holiday and paid time off schedules, parental leave, and tuition reimbursement. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. All your information will be kept confidential according to EEO guidelines. Due to COVID-19, we are now operating on a hybrid schedule. We value the safety of our employees because we’re all in this together. NO AGENCIES PLEASE. IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT.

Job Description Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron's, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.* Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country. • Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron's top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron's to use the ranking in marketing. Please see important information about the ranking criteria methodology here. Job Summary The primary focus of a Client Service Specialist is to provide excellent follow-through and operational support to the Wealth Management team in servicing and delivering on the needs of high-net-worth clients. As a Client Service Specialist, you will have a direct impact on the client experience and are vital to the success of the organization. You will be a member of a dynamic team in a collaborative, client-focused environment utilizing your exceptional organizational, communication and problem-solving skills. Essential Job Functions include: • Responsible for day-to-day operations and administrative support for one or more Wealth Advisor including answering inbound calls and email requests, scheduling and gathering client data for ongoing service processes, • Ensuring all paperwork and procedures for client requests are completed and adhere to compliance requirements, • Coordinating with internal operation departments to ensure client requests are fulfilled, • Managing client deposits, • Maintaining data integrity across all systems and updating as necessary, • Researching client issues in cooperation with back office operation partners, • Some duties can include if appropriate - onboarding new clients, processing transfer paperwork, setting up new accounts while coordinating with the wealth management team, custodians and Envestnet, • High School diploma or equivalent. Bachelors degree preferred., • Five years of job related experience, • Financial services industry required, • Prior experience working in an office environment with a customer service focus helpful, • Notary designation a plus, • Eligible to pursue a CFP designation, • Ability to prioritize in a fast-paced environment while maintain client focus and demonstrating attention to detail, • Enjoy collaborating and building positive relationships internally with co-workers and externally with clients and business vendors, • Excellent verbal and written communications skills a must, • Strong MS Word, Excel, and Outlook skills required; prior use of CRM system (Salesforce) a plus Monday through Friday, 8:00AM – 5:00PM Working Conditions Professional office environment, daytime hours, working inside, standing, and sitting, will be assigned to a work station. Salary: Average annual salary range for this position across our locations is: $40,000 to $80,000. Actual base pay within this range will be based on a variety of factors, including but not limited to the applicant's geographic location, relevant experience, education, skills and licenses/certifications. This position is also eligible to earn incentive compensation through one of Mercer Advisors' incentive compensation programs. Benefits: Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following: • Company Paid Basic Life & AD&D Insurance, • Company Paid Short-Term and Long-Term Disability Insurance, • Supplemental Life & AD Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance, • Three medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan., • Health Savings Account (HSA) with company contributions on a per pay period basis if enrolled in either HDHP medical plan., • Two comprehensive Dental Plans, • Vision Insurance Plan, • Dependent Care Savings Account for child and dependent care., • 14 Company Paid Holidays with a full week off at Thanksgiving., • Generous paid time off program for vacation and sick days, • Employee Assistance Plan, • Family Medical Leave, • Paid Parental Leave (6 weeks), • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (6 weeks) to provide time for recovery, baby bonding, and enjoying your family time., • Adoption Assistance Reimbursement Program, • Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life's challenges and more., • 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match Mercer Advisors provides equal employment opportunity to all applicants and employees without regard to age, color, disability, gender, marital status, national origin, race, religion, sexual orientation, gender identity and expression, physical or mental disability, genetic predisposition or carrier status, or any other characteristic protected by law in accordance with all applicable federal, state, and local laws. Mercer Advisors provides equal employment opportunity in all aspects of employment and employee relations, including recruitment, hiring, training and development, promotion, transfer, demotion, termination, layoff, compensation, benefits, and all other terms, conditions, and privileges of employment in accordance with applicable federal, state, and local laws. If you need an accommodation seeking employment with Mercer Advisors, please email . This email is for accommodation requests only. Accommodations are made on a case-by-case basis. Applicants have rights under federal employment laws: • Family and Medical Leave Act (FMLA), • Employee Polygraph Protection Act (EPPA), • E-Verify, • Right to Work If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy here. CCPA Notice at Collection

Job Description Dealpath is looking for a self-motivated Customer Success Manager to join our growing team in New York City, New York! As a Customer Success Manager, you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. You're excited about this opportunity because you'll: • Interact with customers to learn how their business works, define success criteria, and build out a customer journey to help them reach their business goals, • Train, onboard, and support our customers in their usage of Dealpath in an effort to ensure adoption, • Produce and deliver web-based and in-person training seminars for customers, • Field phone and email based support inquiries from customers, • Assist with the creation of self-service documentation and video-based training materials, • Work cross-functionally with Dealpath's Sales, Marketing, and Product teams to relay customer use cases, develop success assets, and resolve product escalations, • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts, • Help the Customer Success team build out process and success metrics to accelerate the scaling of this functionWe are excited that you are:, • A self-motivated team player, ready to embrace a fast paced, high-growth environment, • Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues, • Always thinking of new ways to effectively serve customers and improve the Customer Success team's internal processes, • Resourceful and not afraid to try out-of-the-box approaches to resolve complex issuesQualifications:, • Bachelor's degree or higher, • 1-5 years of customer success and/or account management, • Strong written and verbal communication skills, including comfort with presenting to senior executive audiences, • Empathy for customers, and passion for helping them, • Demonstrated ability to manage ambiguity and apply problem-solving skills, • High attention to detail and accuracy, • Strong knowledge and proficiency in Excel / Google SheetsFor Bonus Points:, • Experience working for an enterprise SaaS company, • Experience servicing commercial real estate firms, • Interest in commercial real estate, • Medical, dental, & vision insurance., • Flexible Spending Account., • Paid Parental Leave., • 401(k)., • Company sponsored commuter benefits., • Flexible time off policy., • Hybrid work policy - 3 days in office requirement (Tues/Wed/Thurs)., • Monthly wellness reimbursement., • The estimated pay range for New York City, New York candidates is $95,000 - $105,000 base, & $10,000 - $20,000 variable compensation., • This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, CBRE, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job Description Senior Customer Success Manager Location: New York area, option for Hybrid or Remote We’re seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria’s Customer Data and Experience Platform to deliver amazing experiences for their customers. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora. We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. The role You'll play a pivotal role in delivering value and success for your clients, reporting directly to the Manager of Customer Success managing a portfolio of our enterprise clients. Your primary focus will be on nurturing C-Suite relationships, ensuring maximum client satisfaction, and enabling revenue growth for some of the UK's most innovative retail businesses. What you'll be doing: Key Outcomes: • Retain your customers, secure their renewal and hit retention targets, • Amplify Customer Loyalty: Champion customer retention, ensuring seamless renewals and surpassing retention targets., • Master Sentiment Analysis: Identify and neutralize potential sentiment risks across diverse stakeholders, from end users to top decision-makers, fostering enduring relationships., • Empower Customer Advocacy: Lead as a vocal customer advocate, steering cross-functional efforts to swiftly resolve challenges to build a pipeline of positive referrals for prospective customers to engage with., • Strategic Communication: Proactively relay concise updates on pivotal customer wins and obstacles, detailing actionable measures for optimizing retention., • Own end to end commercial negotiations, • Mastery of Negotiations: Oversee end-to-end commercial negotiations, solidifying prosperous partnerships., • Upsell Precision: Spot and secure upsells in alignment with our pricing model, achieving ambitious upsell ARR targets., • Mid-term Upsell Drive: Execute well-timed mid-term upsells in line with pricing structures, hitting upsell ARR goals., • Value-driven Expansion: Actively pursue and conclude revenue-expanding opportunities that mirror customer value, collaborating seamlessly with revenue teams and CS leadership., • Maintain senior stakeholder champions in each of your accounts, • Champion Senior Stakeholders: Foster senior-level champions in each account, fortifying engagement and retention strategies., • Persona-centric Alignment: Comprehend core personas across Marketing, Tech, and C-suite realms, aligning their aspirations with strategic platform and marketing endeavors., • Elevate Brand Presence: Actively seek channels to heighten Ometria's visibility within client organizations., • Deliver timely and accurate commercial forecasting - treat Salesforce and internal commercial forecasting tools as a proof point for the impact of Customer Success outcomes and retention driving initiatives. Deliver weekly updates to customer health and activity records that support commercial opportunity updates, articulating realistic outcomes that are dependable and of the moment., • Set and deliver on customer expectations - Deliver each aspect of the customers assigned service level, owning the presentation and delivery of core value driving client engagement such as Business Reviews, Assessments and Strategic marketing plans, • Pre-empt customer escalations and challenges - identify risk factors ahead of time and handle objections and escalations with finesse. Guide more junior team members on navigating their client accounts effectively based on your experience., • Drive Enterprise customer adoption and value with visibility and buy-in from senior decision makers - Become an expert in both the Ometria platform and ecommerce marketing strategies. Engage key stakeholders to align on value delivered and identify what actions are required to mitigate any potential relationship risk., • 5 years of Customer Success experience in an enterprise software organization working with large, complex clients preferably in the Retail space., • Exceptional Communicator - you love to deliver value to your clients by confidently presenting successes and opportunities aligned with their service level. You enjoy partnering with multiple internal teams and confidently and authoritatively communicate with a diverse range of both internal and external stakeholders, including C-Suite executives., • Relationship builder - you’re a natural relationship builder, adapting your communication style easily with C-suite executives, tech leads, marketing heads and end users as required., • Business and commercial acumen - you identify trends in business performance to secure commercial opportunities and mitigate risk with action plans on how to solve these., • Customer Service Excellence - you have a proven track record of delivering first-class customer service, consistently exceeding client expectations., • Data Literacy and Storytelling - you are comfortable working with, manipulating, and interpreting data sets, utilizing a combination of reporting tools. You can turn data into insight and build compelling narratives through your ability to analyse key trends and KPIs., • Technical understanding and communication proficiency - you understand how to adapt your communication to each stakeholder leveraging a solid understanding of the technical aspects of how Ometria partners with our customers (eg. APIs, Javascript code, Data feeds), • Meticulous prioritisation and self management - you are a self starter and thrive in fast-paced environments and effectively manage multiple tasks under pressure. You enjoy finding ways to work smarter and collaboratively contribute your ideas with your peers and managers. The salary range for this role is $150,000 to $170,000. The final pay offered may vary based on several factors, such as job-specific knowledge, skills, and experience. Benefits • Unlimited paid time off, • Health Insurance, • Dental, • Vision, • Mental Health Support

ABOUT CLEARWATER Clearwater PACE, LLC (“Clearwater”) is a New York–based, institutionally backed direct lender providing C-PACE financing nationwide across all commercial real estate asset types. Our capital supports ground-up development, value-add repositioning, adaptive reuse, and recapitalizations of recently completed projects. Led by seasoned real estate credit and structured finance professionals, Clearwater structures customized, credit-driven financing aligned with sponsor objectives, supported by fully assumable loan features and flexible prepayment terms. When paired with more expensive senior or bridge debt, C-PACE provides a cost-effective source of capital that lowers WACC and strengthens the overall capital stack. We seek to hire the best and the brightest. Our team operates with autonomy, accountability, and a solutions-oriented mindset, contributing directly to the growth of a high-performance platform at the center of energy transition and structured-credit innovation. SUMMARY Clearwater PACE is seeking an Analyst or Associate (“Analyst/Associate”) to support the Originations team across sourcing, underwriting, transaction execution, and market development. This role is ideal for a highly motivated real estate finance professional looking to build deep expertise in commercial real estate credit, construction lending, and structured finance. The Analyst/Associate will collaborate closely with senior originators, assisting with outreach, screening prospective opportunities, preparing quotes and term sheets, conducting financial and market analysis, and supporting the full diligence and closing process. The role requires strong analytical skills, attention to detail, a proactive mindset, and the ability to manage multiple workstreams in a fast-paced environment. This is a high-visibility position within a growing platform. The Analyst/Associate will participate in internal and external meetings, engage with sponsors, brokers, and municipal C-PACE program administrators, and contribute directly to Clearwater’s market intelligence, pipeline development, and origination strategy. KEY RESPONSIBILITIES Origination & Market Outreach • Support outbound outreach to sponsors, developers, brokers, and intermediaries to generate new meetings., • Participate in introductory and discovery calls to assess project fit., • Assist senior originators with outreach campaigns and follow-ups., • Coordinate with Marketing to deploy materials and digital campaigns., • Maintain consistent communication with market participants to strengthen sourcing channels. Credit Underwriting • Review budgets, proformas, sources and uses, schedules, and feasibility., • Assist with underwriting, financial modeling, scenario analysis, and sensitivities., • Evaluate eligible energy measures and alignment with C-PACE requirements., • Draft credit memos with written analysis of merits, risks, and structural considerations., • Prepare quotes, term sheets, and internal materials., • Participate in diligence calls and document key takeaways. Deal Execution & Closing • Review construction contracts, schedules of values, change orders, and cost-to-complete assessments., • Support analysis of GCs and subcontractors, including capabilities and performance history., • Assist with fund-control coordination, inspection cadence, and draw processes., • Support senior-lender consent and intercreditor discussions., • Coordinate with borrowers, contractors, consultants, program administrators, and legal through closing., • Track execution risks, including permitting, redesign, and long-lead time items. Pipeline & CRM Management • Maintain accurate CRM updates on outreach, calls, meetings, and deal activity., • Prepare weekly pipeline reports, outbound summaries, and market updates., • Track competitive activity, market trends, and C-PACE program changes across jurisdictions., • Assist in identifying target markets, asset types, and sponsors aligned with Clearwater’s origination strategy. QUALIFICATIONS & EXPERIENCE • Bachelor’s degree required. Concentration in finance, real estate, economics, engineering, or a related field strongly preferred., • 1–5 years of experience in commercial real estate finance, lending, credit, or investment banking., • Strong proficiency in Excel financial modeling, underwriting, and quantitative analysis., • Ability to evaluate construction budgets, development proformas, and project-level financial statements is a plus., • Excellent written and verbal communication skills; ability to prepare polished materials for internal and external use., • Highly organized with the ability to manage multiple concurrent workstreams and deadlines., • Self-starter with strong initiative, intellectual curiosity, and a desire to develop deep domain expertise in C-PACE and structured real estate credit., • CRM experience preferred (HubSpot, Salesforce, or equivalent). COMPENSATION & BENEFITS Clearwater offers a highly competitive compensation package that includes a base salary and an annual performance bonus. Compensation is commensurate with experience and aligned with market benchmarks for this role. The firm offers a comprehensive benefits suite, including health, dental, and vision coverage, along with a 401(k) retirement plan. This role follows a hybrid schedule with flexibility based on responsibilities and business needs. EQUAL OPPORTUNITY EMPLOYER Clearwater is committed to a diverse, inclusive, and equitable workplace grounded in integrity, collaboration, and respect. We welcome applicants from all backgrounds and are proud to be an equal opportunity employer. Only candidates selected for further consideration will be contacted.

Job Description At Fyxer AI, we’re not building a traditional Customer Success team - we’re building a high-leverage, commercial motion that turns relationships into revenue and support into strategic partnership. Our CSMs don’t just react - they lead. From $1M to $27M ARR in the last 12 months, making us the fastest growing startup ever in the UK. We are backed by top-tier investors including: Marc Benioff (Founder of Salesforce), Harry Stebbings (Founder of 20VC), David Singleton (Former CTO of Stripe), Madrona (First Investors in Amazon/Snowflake) This role is focused on the long tail of customers. They’re big enough that onboarding and rollout need structure, champions, and a bit of change management - but the way we support them has to scale. So it’s a mix of 1:1 moments where it matters, and 1:many programs that move cohorts forward. You’ll work closely with Sales, Support and Product, and you’ll use what already exists - playbooks, templates, digital resources - improving those over time rather than starting from scratch. You’ll also partner tightly with the Digital team to make scaled success actually work. What you will be doingOnboard and activate the long tail of customers * Own onboarding end-to-end for this segment, making sure customers activate fast and get value early * Run structured launch sessions with admins and champions, tied to clear objectives * Spot expansion signals early Drive retention and expansion across your portfolio * Own a large portfolio of SMB accounts and be accountable for their health, renewal readiness, and growth * Stay ahead of renewals by mapping value milestones to timelines and calling risks early * Run clean save plans when needed, and make sure customers feel supported * Grow accounts through value: usage patterns, outcomes achieved, and the next logical steps Run scaled success with existing resources and Digital partnership * Default to using our existing playbooks, assets, and self-serve content, then make them better as you learn what lands * Work with Digital to build and run 1:many programs that move cohorts efficiently * Test, measure, and iterate on programs and playbooks based on clear success metrics * Feed the loop: share customer feedback with Product and help evolve the CS tooling/workflows that make this segment scale What you should have * 3+ years in Customer Success or Account Management, ideally SaaS * Real experience in project management and you Get Stuff Done * A commercial brain: you’re comfortable linking outcomes to revenue and talking about growth when it makes sense * A scaled-CS mindset: you don’t jump to bespoke unless it’s truly worth it * Data-driven and tooling-comfortable * Startup-ready - fast, flexible, and energized by change Our Culture Our culture is intentional. It stems from the fact we're in the race of our lives to reshape one of the largest AI opportunities that exist; email. There is only first or last. We're going to win by: * An obsession around the fact that every second counts, we have to move fast with intensity and drive hard every day. * It's on you. You have autonomy to own your outcomes. * Never let it slide, be relentless in challenging yourself and others to strive for the best outcome. This culture is intense; it requires focus and discipline. So we’ll do everything we can to remove distraction, support your wellbeing, and reward your impact. 🚀 Apply now and let’s create something truly epic! * This role is full time * This role pays $70,000 - $90,000 /year + equity * Violaine Yziquel, our CCO, is the hiring manager * Location: NYC (office in central NYC) The application process * Submit your CV (no need for a cover letter) * We’ll review it * An initial call with someone from the hiring manager to review your experience and motivation for joining (30 mins) * Hiring manager interview (30min) * Customer case study with a panel (45 minutes) * Final Stage with Leader Compensation Range: $80K - $100K

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Student Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is a hybrid position based in New York City, requiring four (4) days per week in our office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Partner with senior counselors to create mentorship and training programs that elevate overall qualityWho You Are, • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Patient/Care Scheduling Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist - Client Enablement will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. The Client Enablement team has the dual mission ensuring clients get the most out of their care at Charlie Health while identifying and correcting barriers to this care before they occur. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Place outbound calls, emails and texts to admitted clients to ensure they fully enrolled in their treatment plan, • Reach out to clients to ensure they understand their insurance benefits and have successfully completed their program financial enrollments, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: Appointments scheduled, financial agreements completed, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, customer satisfaction scores etc.Requirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Minimum 2 years experience working in a customer/patient success or support role, • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • 1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus), • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: Join our rapidly growing Performance Creator Team as the Creator Agency Consulting Manager, where you will lead the strategic development and growth of our agency partner ecosystem. You'll build and nurture relationships with affiliate and influencer marketing agencies, empowering them to scale world-class Performance Creator programs for their brands.This role is both strategic and hands-on — ideal for someone who thrives in partnerships, education, and elevating industry best practices. You'll be the architect behind our Performance Creator Gold Standards, shaping how agencies engage, monetize, and grow within this evolving channel. What You'll Do: Channel Strategy & Development • Develop and execute a strategic plan to grow performance creator adoption within the agency channel., • Identify, evaluate, and onboard high-potential agency partners aligned with company objectives., • Serve as the primary point of contact for agency partners on all performance creator initiatives., • Educate and advise agencies on performance creator strategies, monetization models, and platform best practices., • Manage agency portfolio performance using indicators such as:, • Number of brands and active programs, • Client retention and satisfaction, • Creator community growth and engagement, • Creator payout volume (GTV), • Demonstrated program performance improvement over time, • Develop reports and dashboards to track agency performance, growth, and contribution to revenue, • Deliver actionable insights and business reviews to leadership and cross-functional teams., • Bachelor's degree in Marketing, Business, Communications, or related field (or equivalent experience)., • 4+ years of experience in affiliate marketing, business development, partnerships, or creator marketing., • Proven experience working with or within agencies., • Strong negotiation, relationship management, and analytical skills., • Experience building or scaling an agency partnership program., • Background in e-commerce, SaaS, fintech, or digital advertising., • Strong understanding of digital marketing and attribution models. Key Competencies • Strategic Thinking, • Relationship Building & Influence, • Data-Driven Decision Making, • Project Management, • Negotiation & Communication, • Growth in revenue and new customers driven by agency partners, • Increase in active, high-performing agency partners, • Improved ROI and efficiency of agency-led creator programs, • Strength, retention, and satisfaction of agency relationships Salary Range: $112,500-$131,250 OTE potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. #LI-NewYork,NewYork_Hybrid

Job DescriptionSauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains. We are looking for a Customer Success Manager (CSM) to help secure the long-term success of our restaurant partners. You will provide support throughout their entire life cycle from onboarding, to adoption, to retention. This role is essential to ensuring that our customers have a world-class experience and opportunities to further develop their business.The Sauce CS team is the heartbeat of our customers. We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, data and deep product knowledge. We’re empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans. The passion we have for the Sauce mission makes it easy to be obsessed with our customers. This role is remote and reports to the Director of Customer Success. What You'll Do • Own & Grow Your Book of BusinessManage a portfolio of NYC-based restaurant partners, owning adoption, health, renewals, and net revenue retention (NRR)., • Forecast renewals and expansion accurately, consistently hitting or exceeding quarterly targets., • Identify upsell, cross-sell, expansion, and referral opportunities, partnering with Sales to close., • Drive Adoption, ROI & RetentionLead onboarding reinforcement, ongoing enablement, and change management for operators and their teams., • Clearly translate Sauce’s impact into “orders gained,” “fees avoided,” and “profit protected.”, • Conduct data-driven QBRs, health checks, and in-person visits to reinforce value and uncover growth opportunities., • Be the Voice of the CustomerGather structured and unstructured feedback from restaurant partners., • Identify trends, diagnose root causes, and escalate insights to Product and Operations to improve the platform and customer experience., • Serve as a senior-level escalation point for high-impact or time-sensitive issues, ensuring fast resolution and clear communication., • Lead Cross-FunctionallyPartner closely with Onboarding to ensure smooth go-lives and early success., • Collaborate with Support, Sales, Marketing, and Leadership to share playbooks, best practices, and voice-of-customer insights., • Contribute to the evolution of CS processes, metrics, and playbooks as Sauce scales.What Sets You Up For Success, • 5+ years of experience in Customer Success, Account Management, or Strategic Partnerships (SaaS preferred)., • Experience managing restaurant, hospitality, or multi-location SMB accounts is strongly preferred., • Strong understanding of off-premise ordering, delivery logistics, and restaurant unit economics., • Comfortable working in Salesforce, HubSpot, or similar CRMs, and fluent in Excel/Google Sheets for KPI analysis., • Confident, consultative communicator who can coach busy operators in person and over Zoom., • Highly organized, data-driven, and proactive—you anticipate issues before they become problems., • Comfortable traveling ~40% locally within the NYC market for onsite visits and relationship building., • Passion for helping local businesses grow and win., • Knowledge of Hebrew is a big plus.What We Offer, • Strong & Competitive Compensation Package, • Company-Sponsored Insurance Package (Health, Dental, Vision, Mental Health), • Paid Parental Leave, • Flexible Work Environment

Job DescriptionMembership Administrator Location: New York, NY Job Type: Full-time About Us We are the leading trade association serving the corporate loan market, providing advocacy, education, networking, and industry leadership to our members. Our membership includes financial institutions, law firms, buyside/asset managers and service providers involved in the broadly syndicated and private corporate lending market. Position Summary We are seeking a proactive and detail-oriented Membership Administrator to manage and optimize our Salesforce platform in support of membership operations and accounts receivable processes. This role plays a critical part in enhancing member engagement, maintaining data integrity, and ensuring timely and accurate invoicing and payment tracking. This role will serve as a key liaison between the association and its members, supporting engagement, retention, and growth initiatives. A strong working knowledge of Salesforce, including building and customizing reports and dashboards, using Data Loader, and integrating/leveraging third-party applications such as Pardot, is essential for success in this position.Key Responsibilities • Support the full membership lifecycle, including processing applications and assisting with onboarding new members., • Ensure membership data integrity through regular audits, deduplication, and data cleansing efforts., • Oversee invoicing and accounts receivable, including coordination with accounts payable teams and third-party payment portals (Ariba, Coupa, etc.)., • Assist with third-party applications and tools (e.g., Pardot, Fonteva) to enhance business operations., • Collaborate cross-functionally with Sales, Marketing, and Website Administration teams to align Salesforce solutions with business goals., • Develop and implement training programs to enhance Salesforce adoption and efficiency among users., • Stay informed on Salesforce updates, releases, and industry best practices, proactively implementing improvements., • Assist in reporting and analytics, providing actionable insights to support decision-making.Required Qualifications, • Bachelor’s degree, • 2-5 years of membership, administrative or customer service experience. Trade association or financial services industry experience is a bonus., • Strong experience with Salesforce CRM for data management, reporting and process automation., • Strong understanding of accounts receivable processes, including invoicing, payment tracking and collections., • Excellent analytical, problem-solving, and communication skills., • Ability to work independently while collaborating with cross-functional teams., • Customer-focused demeanor with problem solving mindset. Preferred Qualifications, • Experience in accounts receivable or financial operations., • Knowledge of business processes related to membership, sales, and marketing automation., • Experience with third-party tools such as Pardot, Fonteva, or other Salesforce-related applications.Benefits & Perks, • Competitive salary and performance-based incentives., • Comprehensive health, dental, and vision insurance., • 401(k) retirement plan with company matching., • Professional development opportunities, including Salesforce certification reimbursement., • Flexible work arrangements, including remote/hybrid options (two days a week)., • A collaborative and innovative work environment with opportunities for growth., • Salary range: $85,000 - $100,000 annually.If you're a proactive problem-solver passionate about leveraging Salesforce to drive business success, we encourage you to apply! Kiwi Partners is an Equal Opportunity Employer. Kiwi does not unlawfully discriminate in employment opportunities or practices on the basis of actual or perceived age, race, creed, color, national origin, sex, religion, physical or mental disability, medical condition, sexual orientation, gender, gender identity, gender expression, ancestry, marital status, veteran status or other military status, legal alien status or citizenship status, genetic carrier status, genetic information, AIDS or AIDS-related complex or HIV status, being a victim of domestic violence, protected activity (i.e., filing a charge of discrimination, participating in a discrimination proceeding, or otherwise opposing prohibited discrimination),or any other characteristic protected by federal, state, or local law. Powered by JazzHR VAsbRX5ZH6

Job DescriptionCompany Description For more than 70 years, IDB Bank has made it our mission to be the best bank for our clients by putting their needs first, and the success we’ve enjoyed fundamentally comes down to our people. Here at IDB, you’ll work side by side with some of the most talented professionals in the industry who share a strong sense of teamwork and a passion for providing exceptional service down to the smallest detail. We offer a comprehensive benefits package that includes generous paid time off and the ability to participate in our medical coverage and 401(k) plan on your very first day with us. We are also committed to diversity and inclusion, and to providing all of our team members with an equal opportunity to succeed and make meaningful contributions within a work environment that is respectful, welcoming and inclusive. Job Description The IDBAccess Customer Service Specialist is tasked with assisting clients during the onboarding process, providing technical and training support for treasury services, and offering online banking support. • Takes charge of client onboarding for Treasury Solutions and Banking products, collaborating with Treasury Management Sales and internal business markets. This involves pre-filling paperwork, scheduling and conducting client training, ensuring post-setup follow-up for satisfactory client experience., • Establishes robust partnerships and open communication with the business, operations, IT, and client service teams to effectively manage client onboarding, technical support, service/product upgrades, and hand-offs., • Engages with internal business units to ensure timely delivery of necessary documentation for a smooth service launch., • Collaborates and liaises with vendors as it relates to client onboarding, trouble shooting, application performance and business needs., • Effectively manages and utilizes case management tools (including dashboards) to prioritize tasks, monitor progress to meet service level agreements., • Cultivates strong relationships with new customers to ensure successful new account setup, service launches and key influencer for continued client retention., • Responsible to multi-task by assisting clients/internal partners via various methods of communication (e.g. online application, phone, chat, in-person, email etc.), • Utilizes problem-solving skills, sound judgement, creativity, and experience to analyze information to successfully resolve tasks and issues., • Effectively handles the timing of communication and response to processing requests, providing instructions, scheduled training, bank projects, voicemails and emails for both internal partners and external clients to help build high-touch brand., • Self-Starter that consistently approach their tasks with integrity, accountability, consider client and bank reputational risk, follow compliance guidelines and company policies with a high level of care., • Team player that participates in internal activities, training, testing and initiatives aimed at enhancing client experience, data integrity, optimizing workflows, case management processes etc.Qualifications, • 3+ years of relevant experience in the treasury products and financial industry with strong client service orientation., • Knowledge of regulatory requirements related to financial transactions is highly desirable., • Passion for providing white glove customer service. Excellent customer service and communication skills., • Strong attention to detail, accuracy, and ability to recognize potential fraud or suspicious activity., • Ability to work effectively in a fast-paced environment while maintaining compliance with all applicable banking laws and regulations., • Desire to be part of a team that strives to improve in how we process, deliver and service our clients, actively collaborates to get the job done, and contributes to a work culture that is harmonious., • Self-starter with the ability to multi-task/prioritize workload to ensure timely, efficient and accurate execution., • Associate Degree/Bachelor Degree or transferrable experience for position., • Excellent interpersonal and communications skills both written and oral., • Proven ability to effectively multi-task and assist clients/internal partners through various methods of communication. (e.g. online application, phone, chat, in-person, email etc.), • Strong technical skills including MS Office: Excel, Word and PowerPoint, • Prior experience with Salesforce and Core Banking systems is beneficial but not required. Other CRM experience is a plus. Additional Information Compensation: The expected annual salary for this position is between $72,000 - $81,500 at the start of employment. A salary offer is determined on an individualized basis, taking into consideration factors such as an individual’s skills and experience. In addition to base salary, our total rewards package also includes eligibility for an annual bonus, medical, pharmacy, dental, and vision plans, life and disability insurance, employee wellness program, retirement and savings plans with employer contributions, generous holiday and paid time off schedules, parental leave, and tuition reimbursement. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. All your information will be kept confidential according to EEO guidelines. Due to COVID-19, we are now operating on a hybrid schedule. We value the safety of our employees because we’re all in this together. NO AGENCIES PLEASE. IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT.

Job DescriptionApartment Services Specialist – On-Site | New York, NY Reporting to: Apartment Services Manager Location: Hybrid (3 days in-office & 2 days remote) Schedule: Wednesday-Friday 9:30 AM-6:00 PM EST (Office), Saturday-Sunday 11 AM-7:30PM EST (Remote) Job Type: Full-Time, Non-Exempt Join a Hospitality Company That’s Changing the Way People Stay Furnished Quarters is a privately owned, LGBTQ+ diverse company and one of the largest independently owned providers of short-term furnished housing. For over 25 years, we’ve been redefining the guest experience with curated apartment stays in vibrant cities across the globe. Now we’re looking for a sharp, solutions-driven Apartment Services Specialist to join our operations team in New York and help us deliver on our promise of exceptional service. What You’ll Do As the Apartment Services Specialist, you’ll be critical in ensuring our apartments are guest-ready and operationally sound. On a typical day, you’ll work in our systems (Salesforce and Oscar) to manage arrivals, departures, and apartment statuses. You’ll coordinate housekeeping schedules, oversee utility and Wi-Fi setups, manage DirecTV access, and ensure vendor tasks are completed on time. You’ll also track parking reservations, respond to service requests, and collaborate with teams across the company to maintain our high service standards. Your responsibilities will include: • Coordinating apartment setups, deconstructs, and daily readiness tasks across Core and Global markets, • Managing housekeeping schedules and confirming clean statuses before arrivals, • Setting up and maintaining utilities, Wi-Fi, and DirecTV accounts for each unit, • Handling guest parking logistics, reservations, and billing accuracy, • Communicating with vendors and building staff to ensure timely access and service delivery, • Monitoring and resolving maintenance issues with follow-through to completion, • Updating systems like Salesforce and Oscar to reflect real-time apartment status, • Responding to internal questions from Guest Services, Operations, Leasing, and Accounting, • You’ll work across departments—from Guest Services to Leasing to Accounting—on high-impact projects, • You’ll be empowered to own key operational workflows and relationships with vendors and building partners, • You’ll join a team that values Challenge, Collaboration, Care, Career, and Community, • 3+ years of experience in operations, hospitality, apartment management, or corporate housing, • Strong multitasking and problem-solving skills—especially when handling multiple requests and systems at once, • A proactive communicator who thrives on organization and accountability, • Familiarity with Salesforce, Oscar, and Microsoft 365 (Excel, Word, Outlook, Teams) is a big plus, • Daily use of Salesforce and Oscar is required to manage apartment readiness, guest services coordination, and internal task tracking, • Competitive salary and paid time off, • Medical, dental, and vision insurance, • 401(k) with company match, • Wellness program and employee assistance resources Equal Opportunity Statement Furnished Quarters is an equal opportunity employer committed to a workplace free from discrimination. We celebrate diversity and do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. Powered by JazzHR b8ugxcyi8z

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: call answer rates, daily talk time, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, and customer satisfaction scoresRequirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Minimum 2 years experience working in a customer/patient success or support role, • Experience working with young adults and adolescents (healthcare setting preferred), • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $45,000 and $55,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Hazel Health & Little Otter have joined forces to deliver comprehensive services to the children and families we serve, learn more here. We're building the future of pediatric and family mental health care - delivering high-quality, evidence-based support to children and families at home, in schools, and in their communities. Following the merger of two leading digital mental health organizations, we are combining our strengths to expand access, improve outcomes, and redefine how families experience care. Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will • Make an Impact: Work with a team that is increasing equitable access to quality health care experiences for students and their families., • Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise. The Role: We are looking for a dynamic, data-driven individual with strong technical tenacity and an operations-aligned skillset to join our Customer Operations team as a Customer Engagement Platforms Manager In this role you will serve as a cross-functional team member responsible for systems and processes that drive the business objectives of our Customer Operations team. You will serve as the primary administrator for our customer success solution, Gainsight, ensuring optimization of system functionalities in alignment with our key outcomes. In addition to administrating Gainsight, you will manage additional data solutions with an eye toward effective data governance. Lastly, you will train the customer operations team on the enablement of new processes, workflows, and system updates. We're looking for a Customer Engagement Platforms Manager to own our Gainsight platform and bring our engagement strategy to life. This role blends technical platform ownership with campaign strategy and execution. You'll be responsible for building and managing the backend of Gainsight while also designing and launching data-driven engagement programs that strengthen relationships with school partners and internal stakeholders. Over time, this role is expected to grow into a team leadership position as the function expands. This is an ideal role for someone who enjoys both systems thinking and creative execution — part architect, part operator, part strategist. Location: Remote What You'll Do: Platform Ownership & Systems Development • Own the implementation, configuration, and ongoing optimization of Gainsight., • Design and maintain data models, integrations, health scoring, and lifecycle frameworks., • Partner with CS, services, sales and Technology teams to ensure data accuracy and system scalability., • Build dashboards and reporting to surface actionable insights for leadership and frontline teams., • Establish documentation, best practices, and governance for platform usage., • Work with leadership team and end users to identify priorities and needs related to improving the efficiency and effectiveness of activities within the customer journey, • Design, build and implement processes and workflows in Gainsight that align to documented priorities, • Manage data architecture of Gainsight, as well as other connected systems, with data governance as a top priority, • Serve as the subject matter expert for customer operations processes and systems and lead end user education and enablement activities, • Design and manage customer engagement programs, including in-app journeys, email campaigns, and lifecycle workflows., • Partner with Customer Success, Marketing, and Support to develop content and messaging strategies aligned with the customer lifecycle., • Build segmentation strategies to deliver targeted, relevant communications., • Measure engagement performance and continuously optimize via testing and analytics., • Serve as the center of excellence for engagement programs and customer journey orchestration. Leadership & Cross-Functional Collaboration • Act as the internal expert and strategic partner for engagement platforms., • Train and enable CS and Operations teams on using Gainsight effectively., • Help define future team structure, hiring needs, and workflows., • Influence roadmap prioritization based on customer data and business goals.Minimum Requirements, • 3+ years of experience in Customer Success Operations, Marketing Operations, or Engagement Platforms., • Hands-on experience administering Gainsight or a similar customer engagement platform., • Ability to own systems independently — from configuration to optimization., • Experience designing and executing engagement campaigns across the customer lifecycle., • Strong data fluency and comfort working with dashboards, segmentation, and analytics., • Ability to collaborate cross-functionally and translate strategy into execution.Preferred Qualifications, • Gainsight Administrator certification., • Experience working in healthcare and/or education ., • Familiarity with Salesforce or other CRM platforms., • Experience with customer journey mapping and lifecycle design. Total compensation for this role is market competitive, with a base salary range of $105,000 - $124,000, a 401k match, healthcare coverage, paid time off, stock options, and a broad range of other benefits and perks. Review our benefits at Hazel Health Benefits. We believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AL, AZ, AR, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, IA, KY, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NJ, NM, NY, NC, OH, OR, PA, RI, SC, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift. We are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Hazel will consider qualified applicants with an arrest or conviction record for employment in accordance with state and local laws and "fair chance" ordinances. For all Hazel positions, a criminal background check is required following a contingent offer of employment. Learn more about working with us at Hazel Health Life.

Job DescriptionAre you ready to revolutionize the advertising industry? At Cognitiv, we are not just another AdTech company—we are industry trailblazers redefining media buying with our Deep Learning Advertising Platform. Since 2015, we have harnessed the power of cutting-edge deep learning technology and data science to transform how brands connect with their customers. Our mission? To bring intelligence to advertising and deliver unparalleled precision, relevance, and impact at scale. With our innovative platform, advertisers enjoy unprecedented flexibility—whether it is activating Dynamic Deals through their preferred DSP, leveraging our managed service DSP, or utilizing our industry-first ContextGPT product. As a part of Cognitiv, you will be at the forefront of AI-driven advertising solutions, driving change and achieving remarkable growth in a rapidly evolving industry.Now, we're growing! We're looking for an Associate Client Services Manager to join our growing Client Success team in New York. This is an entry-level role designed for someone who's eager to break into AdTech and learn how to deliver world-class client support. You'll work closely with our senior CS team members to understand how Cognitiv plans, activates, and optimizes campaigns across our deep learning DSP. For the first few months, you'll support day-to-day client operations, reporting, and campaign setup while shadowing seasoned CS Managers. Over time, you'll grow into owning your own client relationships and driving impact across multiple verticals. What You'll Do • Support client success and campaign delivery. Assist senior CS Managers with campaign setup, pacing, optimization, and reporting. Learn how to translate complex performance data and technical concepts into clear, actionable client insights., • Collaborate and learn. Partner with internal teams across Sales, Insights, and Campaign Strategy to ensure flawless execution and a great client experience. You'll also have a dotted line to a senior mentor (Natalie) who will help guide your ramp-up., • Curious, driven, and eager to learn. You're excited by the AdTech space and motivated to understand how programmatic advertising works from the ground up. You ask thoughtful questions and enjoy solving problems in a fast-paced, collaborative environment., • Client-focused communicator. You can take complex ideas and make them simple for clients. You're organized, detail-oriented, and comfortable juggling multiple priorities while keeping quality high., • Medical, dental & vision coverage (some plans 100% employer-paid), • 12 weeks paid parental leave, • Unlimited PTO + Work-From-Anywhere August, • Career development with clear advancement paths, • Equity for all employees, • Hybrid work model & daily team lunch, • Health & wellness stipend + cell phone reimbursement, • 401(k) with employer match, • Parking (CA & WA offices) & pre-tax commuter benefits, • Employee Assistance Program, • Comprehensive onboarding (Cognitiv University), • …and more!What You'll Find at Cognitiv, • Festiv – We make work fun with cross-team games, events, and creative team bonding., • Responsiv – You'll be close to clients and leadership, influencing real outcomes., • Inclusiv – Diversity and individuality are celebrated across all levels., • Inventiv – We reward curiosity and embrace bold ideas., • Transformativ – We support your growth with training, mentorship, and flexibility., • Collaborativ – We operate across coasts, connected by purpose and teamwork.Cognitiv is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all.

Job Description About DataCamp DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success. By providing practical, engaging learning experiences, DataCamp equips learners and organizations of all sizes to harness the power of data and AI. As a trusted partner to over 17 million learners and 6,000+ companies, including 80% of the Fortune 1000, DataCamp is leading the charge in addressing the critical data and AI skills shortage. About the Role: You are responsible for increasing data and AI readiness at enterprise organisations through the power of DataCamp. Your role is to understand data and AI upskilling opportunities and gaps in business lines, People and Learning and Development departments, and data and AI functions and to increase data capabilities of all skill levels across the organisation. You will need to call on a skill set that 1) drives retention and growth of DataCamp within the organisation and 2) brings an understanding of the data and AI landscape, vendors, concepts, and strategic application. Success in this role is dependent on your ability to understand the diverse subject matter and features of the DataCamp for Business platform and your ability to coach clients on how to best leverage and tailor these offerings to help them in their data and AI transformation. About you: At DataCamp, we seek individuals who embody our core values of data-driven action, transparency, ownership, and customer focus. We are seeking individuals that thrive in a fast-paced, high-performing sales organisation and are driven by a passion for democratising adoption of data & AI. Your entrepreneurial and collaborative spirit pushes you beyond just meeting/exceeding retention and expansion targets. You aim to understand the strategic imperatives at DataCamp's clients and strive to be a thought partner in transforming their data & AI readiness. You are a collaborative team player who is equally happy to work internally with sales, product, support, marketing as you are happy to roll up your sleeves and strategize with clients. You subscribe to the belief that people, process, technology, and data are all key ingredients to digitally transforming a business and you are energised by helping our clients up-level their data readiness at scale. If this sounds like you, we encourage you to apply! Responsibilities: • Manage the customer lifecycle from onboarding to renewal for DataCamp's most strategic, top-tier B2B clients, • Build proactive success plans and goals with and for the customer to help them meet and exceed data & AI transformation and upskilling goals, • Collaborate closely with counterparts in sales (AEs, Learning Solution Architects, Partnership program, services) to maintain and grow product adoption and relationships, • Strategize on and help launch learning initiatives (eg competitions, custom tracks or content, learning leaderboard sprints, value capture sessions) to promote access and outcomes for thousands of learners, • Capture and promote business value created from DataCamp use, • Work with product and marketing to ensure the voice of our customer is being heard and considered for our product and content roadmap, • Elevate conversations both up and across the client org to evangelise DataCamp and drive meaningful adoption that grows business outcomes for a client, • 5+ years of industry experience in relevant fields and domains (e.g. consulting, customer success, pre sales, account management, support), with a commitment to building a long-term career in the go-to-market space. At least 2-3 years in the consulting or customer success domains is of top focus, • Experience and proficiency in big data and advanced analytics technology, topics, trends, and an appreciation for the current vendor landscape. Motivation to stay on top of trends and technology and ability to speak to these confidently, • Demonstrable track record of meeting/exceeding GRR and NRR targets (or equivalent metrics), and balancing priorities and playbooks in a portfolio of customer accounts, • Bringing a "Teach to fish" not "give a fish" mentality to enabling our client counterparts and helping them champion datacamp adoption across the organisation, • Creating and nurturing champions and value stories to underscore the impact of DataCamp across the enterprise, • Experience in Salesforce, identifying and documenting risk/growth opportunities, collaborating with sales, and creating renewal quotes and POs Joining DataCamp means becoming part of a dynamic, creative, and international start-up. Here are just a few of the reasons why you'll love being on our team: • Exciting challenges: Face new technical challenges daily, keeping your work engaging and rewarding., • Competitive compensation: We offer a competitive salary with attractive benefits., • Flexibility: Benefit from flexible working hours because the future is flexible!, • Continuous learning: Access a yearly learning budget for conferences & training to support your professional growth., • Global retreats: Participate in international company retreats, fostering a global team spirit. Compensation At DataCamp, we strive for market alignment and internal equity as a key part of our compensation approach. The total range (base + OTE) for this role is $147,000; actual pay will be determined based on the individual's skills, experience, and location. Salary is one component of our total compensation package. This position also qualifies for: • Equity (i.e., stock options)., • Unlimited PTO, • 401K retirement plan + matching, • Insurance (medical, dental, vision, life)

Job DescriptionCompany Description Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights. Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals. Job Description This role is based in our New York City office. The Key Accounts Customer Success (CS) position will report into the Head of Customer Success, working exclusively on our digital products. The CS works with the Account Management team to ensure that our clients understand and get tangible value from the LIONS Intelligence portfolio of products: The Work, Contagious IQ, WARC, and Effie. The CS is also responsible for onboarding new key clients and facilitating their training in our product suite. The role of the CS is to become the trusted advisor to some of our biggest and most valuable clients who range from the largest advertising agencies to leading brands and media owners. The CS’s interactions with these key accounts are to increase their understanding and usage of our suite of LIONS Intelligence products and services. Everything the CS role does is to increase the likelihood of renewal, upsell and cross-sell. The Key Account CS has a particular focus on mapping & deepening relationships with our key accounts, to provide the best environment for the Account Management team to grow our commercial holdings with them. The majority of each day will be spent engaging with customers via meetings, speaking on the phone and building relationships with customers to build their usage of LIONS Intelligence products and services. The Key Account CS may also be required to present our content in a compelling manner, so that the perception of value of the LIONS Intelligence platforms and the content within is as high as possible. You will be recording key insights from customers on our systems and working with our leading Account Management team to strategise where to prioritise focus to ensure we hit our retention & growth targets. Key Accountabilities • Working to engage with your customer through email, phone calls and meetings (online and offline) at both individual user- and company-level, • Onboarding customers to LIONS Intelligence products as the first point of contact, • Identifying and nurturing upsell & cross-selling opportunities across the wider LIONS portfolio for our high-growth, key customers, • Driving engagement with LIONS Intelligence’s entire portfolio of products, including promoting upcoming events and sessions, • Meeting and exceeding your KPI targets on customer meeting activity, • Managing projects around team collaboration and sharing of resources, ideas and engagement strategies, • Collecting integral key information & usage data to help build the case for renewal & account growth - accurately recording insights on our systems, including Salesforce, • Arranging and delivering engaging workshops with customers, tailored to their needs to ensure customers understand the value of our products, and that they are integrated into their business processesQualifications, • Interest in the advertising, marketing and creativity industry, • Experience in a customer-facing role and a customer-oriented environment, ideally in a Customer Success or Account Management capacity, • Naturally enthusiastic and happy to speak with customers on the phone, through video calls, and in-person, • A proactive individual who is willing to learn and absorb ideas shared with them, • An energetic, curious, can-do attitude, with a gift for strategy & problem solving, and a passion for storytelling, • Imaginative, with a passion for presenting your ideas to others, • Strong organisational & multi-tasking skills - good attention to detail and able to work under pressure and deadlines Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com Our benefits include: • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment, • Broader impact: take up to four days per year to volunteer, with charity match funding available too, • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves, • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year, • Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount, • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more, • Recognition for great work, with global awards and kudos programs, • As an international company, the chance to collaborate with teams around the world The salary range for this role is $60,000- $70,000 + commission, based on experience. This posting will automatically expire on December 30, 2025. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Customer Success Team At GBG, we don’t just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires: · Understanding our customer’s goals and quantifying how GBG helps achieve them · Demonstrating curiosity in our customer’s needs and their business strategy · Building relationships and engagements across different levels of our customers · Partnering cross functionally within GBG to operate on behalf of our customers · Challenging both our customers and GBG team on new ways to innovate for growth The Role As a Customer Success Manager at GBG, you'll be the strategic partner to a portfolio of clients engaging with them from signature through onboarding, adoption, and long-term value realization. Your role centres on building trusted relationships, driving product engagement, and ensuring customers achieve their business goals through our solutions. You’ll collaborate cross-functionally with Sales, Customer Growth, Onboarding, Product, and Support to deliver a seamless customer experience for a healthy engagement. This includes proactively managing renewals, identifying expansion opportunities, and serving as the voice of the customer to influence internal priorities. Expect a dynamic mix of consultative problem-solving, data-driven insights, and advocacy that turns satisfied customers into loyal champions. What you will do • Responsible for base revenue retention on existing GBG solutions within customer portfolio, • Help design and measure health metrics and implement improvement plans as required, • Build relationships with existing contacts and identify new contacts to deepen engagement, • Uncover new customer challenges and provide Customer Growth counterparts with insight into potential upsell/cross-sell opportunities (CSQLs), • Craft and execute key engagements during the customer lifecycle including business reviews, internal account plans, and renewal engagements, • Proficient in GBG’s solutions and the value they provide across various use cases, • Understand your customer’s needs to guide them through best practice product adoption, • Leverage internal tools to monitor daily volumes to identify any peaks/valleys within current solutions and facilitate appropriate actions and resolutions where needed, • Work with customer support team to understand trends in customer/vertical level commonalities in recurring tickets/issues, • Operate cross-functionally with a wide range of internal teams to address customer needs and issues Skills we are looking for Experience: • Minimum 3+ years in customer-facing roles, including day-to-day account management and senior-level stakeholder engagement., • Proven track record of owning and managing customer meetings, including quarterly business reviews (QBRs)., • Demonstrated ability to develop customer account plans and perform SWOT analysis. Skills & Competencies: • Strong passion for delivering best-in-class customer experience., • Ability to translate data into compelling success stories and actionable insights., • Comfortable working cross-functionally with Sales, Marketing, Product, and Operations in a fast-paced environment., • Proactive mindset for identifying solutions and managing execution to completion., • Interest in product capabilities and applying them to solve customer challenges., • Agility to work in ambiguous situations and apply an entrepreneurial approach to new challenges., • Curiosity to explore innovative methods, including leveraging AI for faster, more efficient customer value delivery. Technical Proficiency: • Familiarity with Microsoft Office Suite, Salesforce, Power BI/Tableau, Gong, and/or Customer Success platforms. Industry Knowledge: • Experience in identity verification, fraud prevention, or familiarity with industries such as gaming, banking, fintech, lending, insurance, retail, or technology. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job DescriptionAbout GeoComply We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud. Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year. At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down. The Role As a Customer Success Manager, you are at the front-lines of our business, leading the charge in building transformational relationships with our valued customers. In this role, you work to improve the Customer Experience for assigned accounts. You have the primary responsibility of developing and nurturing business and technical relationships with each of those customers, acting as their go-to advisor for removing blockers and optimizing the use of GeoComply’s products and services to drive business results. You also act as a key connection point between the customer and GeoComply, communicating customer feedback and insights to internal stakeholders to drive product innovation, operational improvements and continued customer centricity. Key Responsibilities • Cultivate and sustain business and technical relationships with customers to ensure long-term success through delivering value via our solutions., • Act as the main point of contact and establish a trusted advisor relationship with key customer stakeholders., • Continuously monitor customer health metrics, conducting regular check-ins, business reviews, and reporting., • Drive integrations and lead efforts to onboard new clients and handle aspects such as training, troubleshooting, and product demonstrations., • Analyze data to identify opportunities for customer experience improvements and business growth., • Coordinate all stakeholders to achieve customer goals and best performance metrics to deliver value., • Advocate customer needs/issues cross-departmentally and coordinate with sales, product, and support teams., • Proactively take ownership of customer issues and requests, removing blockers, leading troubleshooting and communicating solutions back to stakeholders., • Maintain and update customer records in the CRM system., • Identify and manage at-risk accounts and develop churn prevention strategies., • Assist in the renewal process and identify upsell and cross-sell opportunities., • Conduct and lead customer training after new product features are released or new products are offered., • Conduct analytics to monitor the success and performance of implemented solutions., • Prepare and coordinate Business Reviews to actively solve customer problems and ensure that they are maximizing their integration with GeoComply., • Develop and maintain a thorough understanding of the company’s products, technologies and systems, processes and overall business requirements, the customer’s structure and use cases, and their laws/regulations and restrictions; continuously interact with colleagues, customers and regulatory bodies., • Lead project management initiatives to facilitate seamless transitions for customers, including migrating customers from one environment to another and guiding customers through the process of rectifying technical issues stemming from integration errors., • Any other duties and responsibilities as may be assigned to you by the company consistent with your position.Who You Are, • Bachelor's degree in Business, Marketing, or related field, • Minimum of 5 years of experience in Customer Success, Account Management, or related customer-facing role, • Strong interpersonal skills with a focus on building customer relationships, • Excellent verbal and written communication skills, • Strong business and technical aptitude with the ability to understand complex business and customer requirements, prioritizing issues and escalating as required, • Ability to analyze data and identify trends, • Experience preparing and presenting reports, data analyses and presentations, • Proficient knowledge of US gaming and sports betting compliance, regulations, and requirements, • Proficiency in using CRM software like Salesforce, HubSpot, or similar platforms, • Highly organized and detail-oriented, • Self-starter with a proactive approach to problem-solving, • Ability to work in a fast-paced, team-oriented environment, • Ability to travel up to 40% of the timeBonus Points, • A history of working effectively in multi-channel, multi-product companies where internal/external bridge-building and partnering is an essential quality Why GeoComply? Joining the GeoComply team means you’ll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture. To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization. Here’s why we think you’d love working with us. We’re working towards something bigWe’ve built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We’re trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets. Our values aren’t just a buzzwordOur values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we’re all proud to be a part of. Learn more, here. Diversity, equity, and inclusion are at the core of who we areIn collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more. Learning is at the heart of our employee experienceAt GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development. We believe in being a force for goodWe profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here. We care about our teamOur GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy. At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program. We value in-person collaborationGeoComply culture thrives on a dynamic mix of in-person energy and independent focus and we champion a hybrid work model that blends the energy of in-person collaboration with the flexibility to work from home. Our 3-day in-office policy fosters teamwork and innovation, while also recognizing the importance of individual work styles and needs. At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities. Creating an accessible interview experience for all candidates is important to us. If you have any requests (big or small) throughout our hiring process, please don’t hesitate to let us know so we can do our best to prioritize your needs. We care about your privacy and want you to be informed about your rights. Please read our Applicant Privacy Notice before applying for the position. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.