Security Officer
15 days ago
Chandler
Job Description Closing Date: January 19, 2026 at 4:00 PM Pay Rate: $18.00 per hour This position is responsible for the protection of the enterprise, its assets, employees and guests, as well as demonstrating the GILA WAY. Essential Duties and Responsibilities: • Promotes and provides excellent guest service experiences to both internal and external guests., • Greets guests and performs identification checks of all individuals who appear to be under the age of 21., • AMBASSADOR DUTIES:, • Welcomes and provides anticipatory guest service to guests entering the casino main entrances., • Thanks and welcomes back guests that are departing the casino entrances., • Performs bag checks inspections of backpacks or similar bag types to inspect for weapons, drugs or contraband., • Performs other duties as assigned., • PATROL OFFICER DUTIES:, • Patrols and responds to the exterior casino area (parking lots, parking garage, exterior building, land etc.) and provides a highly visible security presence for the exterior of our property., • Identifies potential criminal activity in parking, exterior doors and perimeter areas., • Perform multi-floor hallway checks and hotel door room security checks., • Maintains a highly visible security patrol presence in hotel areas., • Performs other duties as assigned., • RESPONSE DUTIES:, • Patrols and responds to the casino floor and provides a highly visible security presence for the interior of our property., • Identifies potential criminal activity on the casino floor and monitors those targets and mitigates the criminal opportunity., • Acts as Patrol Officer when needed., • Performs other duties as assigned.Skills/ Requirements, • High School Diploma or equivalent preferred., • Prior casino security, hospitality, military, or law enforcement experience preferred., • Ability to interact with guests in a calm and professional manner in an effort to control the situation and reduce escalation, • Ability to establish and maintain effective working relationships., • Must pass a pre-employment drug/alcohol test and agree to maintain a Drug-Free Workplace as a condition of employment., • Must pass a full background check to be certified/licensed prior to employment., • Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest., • Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision., • Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members., • Strong interpersonal and communication skills, both written and oral., • This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.