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OneSparQ is seeking talented, growth-minded, and hard-working Account Managers to join our team! As a key player in our company's expansion, you will have the opportunity to learn and develop your skills in a dynamic work environment. The Technical Recruiter role is our entry-level position in which we focus on training and development for new employees to learn about our business. Our mission is to teach you about the industry, train you in the essentials of recruiting and sales, then promote you into the Account Manager role within your first six months with our company. Join our team at OneSparQ and start your career in recruitment and sales today! Responsibilities: • Acquire a thorough understanding of our internal processes for client delivery and recruitment management., • Source and engage potential candidates and consultants., • Schedule and coordinate candidate interviews, onboarding, and other related activities for clients., • Generate leads, build your own book of business, and exceed sales targets through merit-based promotions., • Foster strong relationships with Managers, Directors, and C-Suite level executives., • Promote the OneSparQ brand and reputation through exceptional customer service and relationship building., • Collaborate daily on goals and outcomes, while ensuring progress towards meeting company objectives. Skills: • Bachelor’s Degree (preferred not required)., • Professionalism and ability to drive conversation with customers and candidates., • Thrive in an open and energetic team environment!, • The ability to design and implement both sales and recruiting strategies., • Excellent communication and interpersonal skills, • Good decision-making and attention to detail ability The Perks: • Competitive base salary with uncapped commissions., • Monthly Spot Bonuses/Yearly Bonuses!, • Paid Time Off and sick days. (Unlimited in promoted roles.), • Fully-paid yearly incentive trip and company-wide conference trip!, • Comprehensive benefits package including Health, Dental, Vision & 401k. (Kick in Day 1.)

Company Description 3MP Atlanta is a top-tier sales consulting firm committed to driving business growth for well-known companies. The firm fosters career development for its employees, ensuring a thriving and supportive environment for both its clients and its team. 3MP Atlanta is passionate about creating opportunities for success through innovative strategies and dedicated teamwork. Guided by its motto, "Better life. Better business," the company emphasizes both professional and personal growth. Role Description This is a full-time, on-site role for an Account Manager (Entry Level Sales) located in Atlanta, GA. The Account Manager will be responsible for customer acquisitions, building customer relationships, and ensuring customer satisfaction. Day-to-day tasks also include delivering tailored solutions for clients, providing exceptional customer service, and supporting business growth through effective communication and collaboration. This job involves face to face sales to new customers within the Atlanta and surrounding areas. Qualifications • Strong skills in customer satisfaction, customer service, and sales, • Excellent verbal and written communication skills to interact with clients and sales teams, • Self-motivated and driven with a focus on achieving sales goals and delivering results, • Flexibility to collaborate in a team-oriented environment and adapt to dynamic business needs, • Strong work ethic, • Great team player with a "sportsmanship" mentality, • Bachelor's degree in Business, Marketing, or a related field is preferred but not required Additional Perks • Gain real world experience starting entry level with the opportunity for advancement, • Weekly pay in uncapped commissions averaging between $55,000-75,000+k/year, plus bonuses and incentives, • Continued learning and development, • You will have access to industry leaders, • Great team culture, • Friends and family nights, • Travel, • Stability If this sounds like an ideal situation for you, we’d love to see your resume! Good luck!

Account Manager – Facilities Operations Atlanta, GA Our client is seeking an experienced Account Manager to lead facilities operations for a large public-sector portfolio supporting a high-profile housing organization in the Atlanta market. This role is responsible for overseeing day-to-day operational performance, client relationships, financial management, and service delivery across a diverse facilities environment. The ideal candidate will possess a strong facilities management background, proven leadership experience, and the ability to manage complex operations while delivering exceptional client service and operational excellence. Key Responsibilities • Serve as the primary point of contact for the client and lead overall account operations, • Oversee facilities management services across multiple sites and asset types, • Ensure operational efficiency, compliance, safety, and service excellence, • Lead and develop facilities teams, vendors, and subcontractors to achieve performance goals, • Manage budgets, forecasting, reporting, and financial performance of the account, • Drive preventative maintenance programs, operational improvements, and cost-saving initiatives, • Develop strong client relationships through proactive communication and strategic partnership, • Monitor KPIs, SLAs, and overall account performance to ensure contractual obligations are exceeded, • Collaborate with internal and external stakeholders to support long-term operational objectives Qualifications • Bachelor’s degree preferred or equivalent facilities management experience, • Strong background in facilities management, building operations, and account leadership, • Experience managing large or complex client accounts preferred, • Proven leadership skills with the ability to motivate and manage high-performing teams, • Strong financial acumen including budgeting, forecasting, and operational reporting, • Excellent communication, organizational, and relationship management skills, • Experience within public-sector, commercial real estate, or large institutional environments is a plus Compensation • Base salary starting at $130,000 plus bonus opportunity, • Comprehensive benefits package, • Career growth opportunities within a global organization This opportunity is ideal for a facilities management professional looking to lead a high-visibility account while driving operational performance and client satisfaction in a dynamic environment.

About VISO TRUST VISO TRUST is a venture-backed, high-growth B2B SaaS company transforming how enterprises manage third-party risk. Our AI-native platform replaces legacy, questionnaire-based TPRM processes by analyzing vendor artifacts directly, enabling organizations to perform faster, higher-confidence risk assessments at scale. Trusted by leading enterprises globally, we deliver faster assessment cycles, stronger vendor engagement, and real-time visibility into third- and fourth-party risk. As part of the Protecht Group, a global leader in risk management, we are redefining how modern security and risk teams operate. About You You are a customer-focused, technically savvy professional who thrives in fast-paced, high-growth environments. You take ownership of outcomes, build genuine relationships, and bring a consultative mindset to every customer interaction. You are equally comfortable engaging with senior stakeholders and working closely with technical teams, and you have a passion for helping customers realize measurable value from complex SaaS solutions. About the Role We are seeking a Technical Account Manager to drive adoption, retention, and expansion across our enterprise customer base. You will own a portfolio of customers, acting as a trusted advisor and strategic partner as they modernize and mature their third-party risk management programs. This is a highly cross-functional role where you will collaborate with Sales, Product, and Engineering while guiding customers through onboarding, adoption, and ongoing value realization. What You’ll Do • Own the post-sale customer lifecycle for a portfolio of enterprise accounts, • Build strong, trusted relationships across technical and executive stakeholders, • Drive product adoption, engagement, and long-term customer success, • Guide customers through onboarding, integrations, and ongoing service delivery, • Identify and execute on renewal and expansion opportunities in partnership with Sales, • Analyze usage data and customer trends to surface insights and optimization opportunities, • Act as the voice of the customer by sharing feedback and influencing product direction, • Manage support issues and coordinate with internal teams to ensure timely resolution, • Position yourself as a trusted advisor in Cyber Risk and TPRM best practices What You Bring • 4+ years of experience in Technical Account Management, Customer Success, or similar roles in B2B SaaS, • Experience working with enterprise customers and managing a portfolio of accounts, • Strong understanding of cybersecurity, risk management, GRC or TPRM domains, • Proven ability to build relationships with both technical users and executive stakeholders, • Analytical mindset with the ability to translate data into actionable insights, • Experience managing customer lifecycles, including renewals and expansion, • Excellent communication, organization, and problem-solving skills, • A proactive, ownership-driven approach in a dynamic environment Why VISO At VISO, our people are our greatest asset. We operate with transparency, move quickly, and empower our team with real ownership and direct access to leadership. You’ll have the opportunity to shape how we grow, contribute to a category-defining platform, and play a critical role in helping global organizations transform how they manage risk. We are committed to rewarding great work and creating an environment where ambitious, high-performing individuals can thrive. VISO TRUST is now part of the Protecht Group, a global leader in risk management solutions. Together, we provide a comprehensive platform for managing risk across the enterprise, helping organizations move faster while maintaining strong security and regulatory standards.

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. Responsibilities • Work cross functionally within the company to communicate with all stakeholders in customers' success, • Create and maintain relationships with customers to better understand and achieve their needs, • Make visits to our customers to identify opportunities for growth within our platform, • Manage all reporting about the health of customers' accounts Qualifications • Previous account management experience, • Articulate and well accustomed to a client facing role, • Willingness and ability to travel

Why work at Mondo? If you are a relentless sales professional with an entrepreneurial spirit that is looking for: • High performing culture with passion and mission at the center of everything you do, • Uncapped financial gain from the work that you put in, • A community building something disruptive that wants to WIN not just have a job Your Role In Our Mission: As an Account Executive you will... • Develop a NET NEW book of clients through strategies including high volume outbound outreach - cold calling, email, and LinkedIn Outreach while leveraging our extensive collection of tools and resources., • Engage with a diverse audience of talent professionals, fostering two-way communication and building lasting relationships., • Identify industry opportunities, issues, and trends to keep Mondo at the innovation forefront., • Collaborate effectively in a fast-paced environment, demonstrating urgency and a hands-on approach. What Mondo Values Look Like In Action: • Mindset: Embrace continuous learning and view challenges as opportunities for growth and innovation., • Attitude & Action: Showcase a proactive, solution-oriented attitude, contributing to our culture of collective growth., • People, Process, Passion: Celebrate diverse talents, refine our processes, and engage passionately in your work, contributing to a supportive environment. Compensation & Benefits: • Annual salary plus uncapped commission & bonus incentives., • 401k, dental, medical, vision, company-paid holidays, paid time off, and Mondo’s FUEL program for reimbursements on certain wellness expenses., • Adherence to local laws regarding public health emergencies and paid sick leave. Join Mondo and be part of a team that not only values your individuality but also provides a platform for you to make a significant impact in the world of tech and digital staffing.

Priority consideration is provided to those who apply directly at https://mayker.com/apply. ------ Mayker is looking for a sharp, design-minded Client Coordinator to help us deliver thoughtful, high-level service across our client base. This role sits at the front of the client journey—guiding inquiries, shaping proposals, and helping translate a client’s ideas into a clear, well-considered plan. The ideal candidate combines strong organization and communication skills with an intuitive design sensibility, helping transform broad direction into thoughtful selections and cohesive proposals. Coordinators play a key role in shaping the client experience—balancing warm, responsive communication with precise behind-the-scenes coordination. This is a detail-driven role with real responsibility and real impact, supporting both revenue growth and the quality of the projects we bring to life. What You’ll Do This role balances client coordination and proposal development (80%) with regional relationship-building in Atlanta and key Southeast regional markets (20%). Client Coordination & Proposal Development (80%) Guide clients through the early stages of the Mayker experience while developing thoughtful, well-scoped proposals. • Become a Mayker expert with a fluent knowledge and appreciation for our services and product offerings, • Field inbound inquiries from new and existing clients, creating a thoughtful and timely start to the client journey, • Ask smart questions that help uncover a client’s goals, priorities, and aesthetic direction, • Develop estimates and proposals across Mayker’s verticals (events and interiors), • Translate client conversations into clear scopes of work and product selections, • When appropriate, help shape the early concept of a project—curating selections and combinations that support a cohesive vision, • Create proposal materials that communicate ideas clearly and beautifully, • Manage proposal revisions, follow-ups, and communication leading up to booking, • Track multiple client projects simultaneously while maintaining organized timelines and documentation, • Ensure confirmed projects are clearly scoped and organized for handoff to the production team, • Support the Client Services Director on larger or more complex projects This portion of the role requires someone who is both highly organized and creatively thoughtful, able to handle straightforward proposals efficiently while contributing design-minded thinking when a project calls for it. Southeast Market Presence & Relationship Building (20%) Support Mayker’s continued growth and relationships in Atlanta and key Southeast regional markets. • Build and maintain relationships with planners, agencies, venues, hospitality groups, and creative partners throughout Atlanta and key Southeast markets, • Occasionally attend client meetings, walkthroughs, networking events, or project installations throughout the region, • Represent Mayker at select networking opportunities, activations, or industry gatherings, • Help strengthen Mayker’s visibility and reputation within the Southeast creative and events community Who You Are • Strategic and detail-driven You naturally think a few steps ahead and catch the things others miss. • Design-minded You have strong aesthetic instincts and can translate broad direction into thoughtful selections and ideas. • Calm under pressure You’re great at juggling multiple timelines, personalities, and moving parts while maintaining composure. • Exceptionally organized You thrive on structure and clarity, and can move quickly without losing track of details. • A thoughtful communicator Whether written, verbal, or face-to-face, your communication is clear, warm, and professional. • A relationship builder You enjoy connecting with people and building genuine relationships with clients and collaborators. • A team player You take ownership of your work while supporting the broader team. Candidates with backgrounds in event planning, experiential marketing, hospitality, or design are strongly encouraged to apply. Who You’ll Report To Client Services Director What to Know • This is a full-time position. Hours may flex slightly depending on the seasonality and timing of events, but the role is expected to average 45 hours per week (8:00 AM - 5:00 PM), • Salary Range: $58,000–$68,000 depending on experience. (The role may be structured hourly or salaried depending on the candidate.) • While much of the work can be done remotely, Atlanta, GA is the preferred location. Mayker frequently works throughout Atlanta and surrounding Southeast markets, and this role will help strengthen our relationships and regional presence., • Approximately 10–20% of the role may involve in-person meetings, walkthroughs, networking events, or occasional project installs. What Tools You’ll Use • Canva, • Clickup, • Copper, • Google Suite, • Slack, • QuickBooks, • Custom Mayker developed software

Job Description: They must have experience in the staffing industry. Prior or current Account Management experience is preferred. They MUST be local to Atlanta, GA We are seeking a motivated and relationship-focused Account Manager in Atlanta, GA to support and grow our existing client accounts within the Staffing space. This is a salary + incentives position. This role is ideal for someone with 2+ years of experience who understands staffing operations and is ready to take ownership of account growth. You will work closely with internal recruiting teams and client stakeholders to strengthen relationships, increase requisition flow, and expand our footprint within assigned accounts. Key Responsibilities: • Manage and support assigned client accounts, • Build strong working relationships with hiring managers and program contacts, • Maintain regular communication to understand hiring needs and upcoming demand, • Identify opportunities to increase account penetration and wallet share, • Support expansion into new departments within existing accounts, • Partner with recruiting/delivery teams to ensure timely fulfillment, • Assist in developing relationships within VMS/MSP structures, • Track account performance and contribute to growth targets Performance Metrics: • Growth in revenue within assigned accounts, • Increase in requisition volume, • Client engagement and responsiveness, • Expansion into additional departments, • Client retention Qualifications: • 2+ years of experience in Staffing Industry (Recruiting or Account Management), • Basic understanding of VMS/MSP programs, • Strong communication and follow-up skills, • Organized, proactive, and relationship-driven, • Comfortable working in a remote environment

Associate Account Manager - Commercial Lines Hybrid Remote • Atlanta, GA Associated is one of the top privately held insurance and risk management firms in the country. We assist businesses and individuals with their insurance needs, including property, casualty, and employee benefits, and more. Founded in 1890, our longevity in the industry provides unparalleled expertise and longstanding relationships with leading insurance carriers. About the Job The Associate Account Manager role entails collaborating closely with Producers and Associated personnel and assisting the Team Lead with various core functions of new and existing account management. Associate Account Manager Duties and Responsibilities, include • Assisting with putting together proposals, • Assisting with new and renewal submissions, • Assisting with marketing, • Assisting with putting together renewal and new business subjectivities, tracking, and sending to carriers, • Completing and sending SL Forms, • Assisting with new and renewal supplements, • Entering new clients into Epic, • Servicing the needs of client accounts by inputting and updating policy details and maintaining new and renewal client files, • Appropriately documenting conversations with clients and carrier representatives and updating the agency management systems when necessary Requirements • At least 3+ years of experience and proven proficiency in a Customer Service Representative role, Required, • Resident P&C Producer License, Required, • Highly functional in Applied Systems EPIC Knowledge and Skills • Knowledge of service standards and property and casualty policy coverage, • Proficient in Microsoft Word, Excel, and Power Point, • Excellent written and verbal communication skills and the ability to communicate with both clients and agency personnel; ability to listen, clarify and respond well to questions, • Detail orientated, • Ability to prioritize and work independently, • Ability to work in a team environment, • Demonstrates initiative with a willingness to learn and develop professionally Associated Benefits • Click HERE for benefits, • Hybrid work schedule, • Bonus eligibility, • $70,000 - $80,000

Telecommute (you can work from home, work or school). A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contrac

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

Accounting Opportunity in Financial Services Manager, Shareholder Support & Corporate Accounting Policy Location(s): All Locations/ Remote Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista:12325 Port Grace Blvd, La Vista, NE 68128 Oakdale: 7755 3rd St. N, Oakdale, MN 55128 Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255 St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702 Role Type: Full-time Salary: 100,000 - 125,000 per year + annual bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page:_. Summary: This key position on the Corporate Controller team, which will report to the Director of Accounting Policy, will lead the Company's shareholder support function and provide accounting policy support. The shareholder support component of the role will involve regular collaboration with the Chief Accounting Officer, Legal Department, outside counsel, and our majority owner. The accounting policy component of the role requires strong technical research and writing skills. This position will also assist with other special projects as needed, including but not limited to M&A. Education Requirements: Bachelor's Degree from accredited university in Finance, Accounting, Economics, or a related area of study, High School Diploma or equivalent (GED) is required. CPA Required Responsibilities: Manage the Company's shareholder support function working closely with the Director of Accounting Policy, Chief Accounting Officer, Legal Department, outside counsel, and our majority owner Maintain the shareholder capitalization table Research and answer shareholder questions, collaborating with the legal department as needed Perform periodic shareholder unit reconciliations with the Company's outside recordkeeper and trust company Partner with legal to support additional equity offerings, typically associated with business acquisitions Monitor standard-setting developments under GAAP and SEC regulations Timely identify impacts with respect to the Company's implementation of new accounting standards and prepare roadmaps and tracking to ensure timely implementation. Analyze accounting and financial reporting considerations for complex accounting topics, including assisting the Director of Accounting Policy with educating senior management on the potential accounting or reporting impacts of alternative transaction structures. Develop collaborative working relationships with key finance, legal, and other business leaders Assist with the organization of presentations to provide technical training on various standard-setting developments Complete accounting analyses, including but not limited to M&A transactions, to determine the accounting impact of transactions, Draft technical memorandums which document the Company's accounting analysis and conclusions in a clear, logical, and comprehensive manner, including the related coordination with the external auditor Assist the External Reporting team with audited financial statement reviews Provide direct support on other special projects, including but not limited to those associated with M&A activities, as assigned. Basic Requirements: Past shareholder support experience is not required; however, the candidate should have a strong desire to gain this experience Minimum of 6 years progressive experience with accounting, including technical accounting research and SEC reporting Knowledge of US GAAP and SEC reporting rules and regulations and their application with their application to the wealth management industry and with M&A transactions preferred Strong attention to detail, technical, analytical, organizational, and problem-solving skills Excellent communication skills, both oral and written, including the ability to interact directly with shareholders and technical memo writing Demonstrated experience with effectively managing projects to a timely conclusion Ability to work both independently and in a team environment SEC experience required Preferred Requirements: Additional FINRA and Finance Certifications

Customer Service & Order Fulfillment Manager Location: Atlanta, GA Confidential Search Overview: We are conducting a confidential search for a Customer Service & Order Fulfillment Manager on behalf of a growing, innovation-driven organization. This role is critical in leading the end-to-end customer order process, ensuring that customer requirements are accurately translated into production and delivered on time. This position serves as the central point of coordination between customers, internal technical teams, manufacturing operations, and logistics partners—owning the full lifecycle from order intake through shipment and delivery. The role requires a high degree of accuracy, as small variations in product specifications, pricing, or documentation can significantly impact customer outcomes. The Customer Service & Order Fulfillment Manager will lead a team responsible for customer service, order processing, and shipping coordination while driving process consistency, operational efficiency, and scalable growth. This is a highly visible, customer-facing leadership role that directly impacts customer satisfaction and revenue execution. Key Responsibilities: Order Management & Customer Coordination • Manage incoming customer orders and ensure all specifications and documentation are accurately captured, • Serve as the primary point of contact for customers regarding order status, specifications, and delivery timelines, • Translate customer requirements into clear product specifications for internal teams, • Maintain accurate order records and documentation within the ERP system, • Support strong customer relationships through responsiveness, accuracy, and service excellence Product Specification & Internal Coordination • Partner with R&D, technical teams, and manufacturing to confirm product specifications and production requirements, • Ensure alignment between customer orders, production capabilities, and quality standards, • Maintain documentation related to product specifications and order changes, • Facilitate cross-functional communication to ensure seamless execution Shipping & Logistics Management • Coordinate shipment scheduling to ensure timely delivery to customers, • Prepare and review shipping documentation, including bills of lading and export documentation, • Manage relationships with freight carriers and logistics providers, • Monitor shipments and resolve delivery issues as needed, • Ensure compliance with shipping, documentation, and regulatory requirements Team Leadership & Operational Excellence • Lead and develop a team across customer service, pricing, and shipping functions, • Establish clear expectations and drive accountability across service levels and order accuracy, • Reduce reliance on individual knowledge through improved documentation and training, • Foster a high-performance, service-oriented team culture Process Improvement & Operational Efficiency • Maintain and improve order processing workflows and shipping procedures, • Identify opportunities to enhance operational efficiency and customer responsiveness, • Support reporting related to order volume, fulfillment performance, and service levels, • Partner with leadership to implement scalable processes and systems Qualifications: • Bachelor’s degree preferred; equivalent experience will be considered, • 10+ years of experience in order management, customer operations, logistics, or related roles, • Experience in manufacturing, chemical, or other technical product environments, • Proven experience owning the full order lifecycle from intake through fulfillment and delivery, • Strong experience managing product specifications, pricing accuracy, and shipping documentation, • Familiarity with ERP systems for order processing, inventory, and logistics coordination, • Strong organizational skills with the ability to manage multiple priorities simultaneously, • Excellent communication skills with a customer-focused, service-oriented mindset, • Demonstrated ability to troubleshoot order, scheduling, and shipping issues effectively, • Experience leading teams and driving accountability across customer service and operational functions, • Ability to operate in a fast-paced, problem-solving environment Preferred Experience: • Experience supporting international shipments and export documentation, • Familiarity with hazmat shipping or regulated environments, • Experience in chemical, aerospace, or highly technical manufacturing settings, • Experience driving process improvements and operational efficiencies, • Exposure to ERP systems and reporting tools Other: This position description outlines the general scope and responsibilities of the role. All qualified applicants will be considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. While we sincerely appreciate all interest, only those selected for interview will be contacted.

About VortexWorks VortexWorks provides customer-experience and support solutions for nationally recognized brands across multiple industries. We connect motivated professionals with flexible, remote opportunities where performance, professionalism, and communication truly matter. What You’ll Do • Handle customer-service or sales calls (inbound and outbound)., • Follow detailed scripts and procedures., • Resolve customer issues using empathy, accuracy, and strong communication., • Meet performance goals for quality, response time, and satisfaction. What You’ll Need • Clear English communication (bilingual preferred, additional pay), • 2-monitor setup, minimum 1080p resolution each, • Hard-wired Ethernet connection, • Windows 11 or higher, 8GB+ RAM, and a USB headset with noise cancellation, • Quiet, distraction-free workspace, • Strong work ethic and ability to complete training modules independently Preferred Background • 2+ years of customer-service, call-center, or sales experience, • Previous remote or performance-based work experience, • Tech-savvy, reliable, and eager to learn Please note this is a 1099 contractor position.

SIPA North America is a global leader in PET packaging solutions. We are dedicated to strengthening our market presence through cutting-edge innovation in injection and blow molds. Our mission is simple but ambitious: provide high-quality, sustainable solutions while fostering a culture of excellence and global collaboration. The Customer Service Representative (CSR) works closely with the Supply Chain Manager and Service Area Manager, supporting the company's internal and external customers throughout North and South America, as well as globally when required with competent and efficient access to required information regarding order and stock status, special quotes, ordering processing, order receiving, customer returns and utilization of Company tools. Customer Service Representatives embrace the Company's ways and values, anticipate customer’s needs, investigate alternatives when issues arise, and proactively work to ensure customer satisfaction through the total order fulfillment process and assist in generation of incremental sales through the promotion of Company products and services. Being the first contact with customers, the Customer Service Representative presentation of themselves and the Company is critical to professional, efficient and above-average customer service experience for our customers. ESSENTIAL FUNCTIONS: Including, but not limited, to: • Primary contact for internal and external customers., • Spare parts experience a plus., • Provide 'one call' resolution to all phone and email contacts., • Create and maintain quality, trusted relationships to retain customers., • Handle order fulfillment from start to finish., • Processing orders and entering relevant data into ERP system in a timely and efficient manner while meeting or exceeding quality metrics and customer expectations., • Providing pricing and product availability inquiries., • Processing requests for returns., • Gathering a variety of information so as to develop, recommend and implement solutions to better service the Company's customers., • Accurately document all information and contact with customers and keep detailed records., • Applying departmental policies and procedures to resolve complex situations., • Utilize telephone sales and support skills to create interest and offer value-added products and services to customers., • Build and expand customer relationships and help ensure replacement and increased business., • Available to be on call after normal working hours during the week and on weekends per rotational; can stay until the Job is done and not afraid to do whatever the task at hand to get things done., • Prepare reports on turn-around times and sales order analysis., • Keep records of all incoming/outgoing shipments., • May sometimes need to prepare items for shipment including wrapping or packing the goods in shipping containers., • Prepare shipping documents and mailing labels with Oracle based inventory management software, UPS, DHL or FedEx online., • Capability of meeting deadlines and target dates., • Must be assertive, self-motivated, work independently., • Strong organizational as well as verbal and written communication skills required., • Use of available systems, technical resources etc., to troubleshoot customer questions., • Pro-active approach to the fulfillment of customer needs and requirements., • Capable of lifting 30 pounds if necessary., • Other duties as assigned. Qualifications • 3+ Years relevant experience or combination of degree and experience., • Preferably 3+ years working experience. Required Skills • Organized., • Prepared to work late until the job is done., • Previous experience with spare parts., • Experience with an ERP, email and MS Office products., • MS Excel skills. SIPA North America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Title: Customer Service Representative (Application Support) Location: Atlanta, GA Duration: 3-5 months Compensation: $18/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. Must haves/Job Description: Our client is seeking Customer Service Agents to support a high-volume loan application surge during the 2026 peak season. This role operates as the loan application support center, handling inbound calls and guiding customers through the student loan application process. Key Responsibilities • Handle a high volume of inbound calls related to student loan applications, • Provide end-to-end support from application initiation through submission and servicing, • Maintain strong knowledge of Sallie Mae loan products and eligibility requirements, • Accurately document customer interactions in internal systems, • Deliver empathetic, clear, and compliant customer service Ideal Experience • Prior customer service or call center experience (financial services or education preferred), • Comfort handling detailed and complex customer questions, • Strong communication skills and ability to thrive in a fast-paced environment

Job Description Security Concierge Account Manager Department Operations Reports To COO Work Location Field based (multi site portfolio) FLSA Status To be determined (Exempt recommended for multi site leadership role) Direct Reports Onsite Security Concierge Leads (by site); Position Summary The Security Concierge Account Manager is a field-based operations leader responsible for supervising and scaling concierge style security operations across multiple client sites. This role owns service quality, post order compliance, staffing stability, training consistency, and client satisfaction for the concierge portfolio. The Account Manager is the primary manager for onsite concierge leads and ensures every site runs to standard through coaching, audits, performance management, and strong relationships with property management teams. This resource will work at different locations 1-2 days a week to help with this new division/pilot and process mapping as well as training of concierge staff. After scale and consistency has been proven in the Atlanta market, this position will then only supervisor the concierge staff and concierge clients, similar to field ops account managers. Core ResponsibilitiesConcierge leadership across multiple sites • Own day to day execution and performance of the concierge security portfolio., • Set operational standards for appearance, customer service, access control, reporting, and professionalism., • Ensure each site has clear coverage plans, escalation paths, and consistent shift leadership.Lead and manage onsite concierge leads, • Manage onsite concierge leads as direct reports and hold them accountable to performance expectations., • Provide coaching, corrective action, and recognition based on measurable performance., • Run recurring check ins with each lead and maintain clear action items and follow up., • Ensure leads are training their teams correctly and sustaining standards beyond site visits.Quality assurance and compliance, • Conduct routine site audits, both scheduled and surprise, to verify post order compliance., • Review required site documentation including daily activity reports, incident reports, and operational logs., • Identify recurring issues and implement corrective plans with timelines and ownership., • Ensure licensing and compliance requirements are met for all assigned sites.Client relationship management, • Serve as the primary operational point of contact for property management and building stakeholders., • Attend client meetings, handle service concerns, and deliver solutions quickly., • Proactively communicate risks, incidents, staffing updates, and improvement plans., • Maintain a service culture aligned with luxury hospitality expectations.Staffing and coverage ownership, • Partner with scheduling and recruiting to ensure sites are staffed correctly and consistently., • Build and maintain a bench plan for call outs, high risk shifts, and peak demand periods., • Approve and coordinate emergency coverage and escalations when needed., • Reduce turnover through strong leadership, training, and performance expectations.Training and onboarding systems, • Own onboarding for new concierge leads and ensure they can run their site independently., • Standardize training for front desk etiquette, access control procedures, de-escalation, and reporting., • Ensure refresher training occurs on a set cadence and is documented., • Implement coaching tools such as scripts, checklists, and shift brief templates.Reporting and performance management, • Track site performance metrics and report trends to leadership., • Maintain documentation for coaching, policy violations, and corrective plans., • Provide weekly and monthly performance summaries across the portfolio., • Support incident investigations and after-action reviews when needed.Required Qualifications, • 5 plus years in security operations, concierge security, hospitality leadership, or related operations roles., • 2 plus years managing supervisors or onsite leads across multiple posts or locations., • Strong client facing communication and ability to manage escalations professionally., • Proven ability to train, coach, and improve team performance., • Strong reporting and documentation skills., • Comfort using workforce tools such as scheduling software, mobile reporting apps, and Microsoft or Google tools., • Reliable transportation and ability to travel between sites as needed., • Ability to work outside standard hours when incidents or staffing issues require it.Preferred Qualifications, • Experience managing luxury residential, high rise, corporate lobby, or mixed use concierge environments., • CPR and First Aid certification., • Experience with access control systems and camera monitoring workflows., • Experience building SOPs, training programs, and audit programs.Work Environment and Schedule Field based role with frequent site visits across the assigned market. Nights and weekends may be required based on coverage needs, audits, client meetings, or incident escalations. Key Performance Metrics • Client satisfaction and retention within the assigned portfolio., • Post order compliance scores and audit results., • Staffing stability, attendance, and reduction in call outs., • Quality and timeliness of incident reporting and daily reporting., • Reduction of repeated issues through corrective action plans., • Lead effectiveness measured by team performance and site consistency.First 60 Day Success Targets, • Build strong relationships with each property management team and each onsite concierge lead., • Implement clear standards across sites and improve audit performance., • Stabilize coverage and reduce recurring staffing gaps., • Improve reporting quality and ensure timely escalation with solutions., • Confirm onsite leads are operating independently with consistent service delivery.

If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities — this is your chance!. Most research studies are conducted remotely from home, though some may be in-pers

Skills (Optional) for ZipRecruiter Account Management Customer Success Manager Project Management Client Retention Specialist Strategic Planning Business Operations Consultative Sales Portfolio Management B2B Relationship Manager Revenue Operations (RevOps) Workflow Optimization Churn Mitigation Dat

Telecommute (you can work from home, work or school). Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or sea

Job Summary The Account Manager will be tasked with assisting and supporting Sales team members in selling the company's products and services. In addition, this role will be responsible for assessing the customer’s needs, discussing opportunities with internal stakeholders, and assisting the sales team in closing sales and placing orders. This role also requires general administrative office activities, such as filing, copying, records maintenance, typing, word processing, faxing, mail distribution and may also be responsible for the maintenance of office equipment and supplies. Assists others and the department with daily functions as needed. Duties/Responsibilities: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned and are subject to change at any time due to reasonable accommodation or other reasons. • Develop and maintain positive customer relations and coordinate with various functions within the company to ensure customer requests are handled appropriately., • Order processing: Process orders, provide confirmation receipts and estimated ship dates, give order status, process credit card orders and RMA’s., • Sales support: Support regional sales managers with updates to ensure opportunities are kept current and accurate., • Order Tracking/Status: Provide order status and backlog reports, track key customer activity, update customers as needed and provide continual feedback., • Answering customer calls/customer interface and taking customer orders., • Input customer orders into the ERP System and update customers on the status of their orders., • Liaison between sales and corporate administration, resolving problems and ensuring information to provide to necessary parties in an accurate and timely manner., • Provides administrative support and assistance., • Complete all required continuous learning training, including safety, compliance, and job specific., • Other duties as assigned. Duties and responsibilities may vary slightly depending on branch location., • All purchase orders are given special attention, clear confirmation, and detailed follow-up work to ensure that they are done correctly using all business software as necessary., • Purchasing agent is very responsive to the requests of others within the company., • Must manage their portion of inventory (stock items in his/her categories) in an accurate and timely manner., • Must order and track inventory closely and make sure to have enough stock product inventory and critical customized products to fulfill customer needs. The purchasing agent does this by running their guides as often as necessary, doing thorough and timely follow up on all orders (regardless of whether there is an expeditor in place or not) and making sure we get the best quality product at the lowest available price., • The purchasing agent should continually work at negotiating with vendors and freight companies to save Piedmont as much money as possible by buying the best quality of product they can at the lowest cost possible., • Must be up to date with market trends & notify internal teams with updates in market price increases and decreases., • Utilize purchase reports to create purchase orders., • Vendor management including current vendors and new vendors., • Various projects and responsibilities as assigned by the purchasing manager or the management team. Required Skills/Abilities: • Excellent written and oral communication skills including an ability to communicate with the senior leadership team, customers, and internal/external stakeholders., • Proficient in MS Office Suite (Excel, Word, PowerPoint)., • Must be a positive team player who is accountable for initiating and monitoring projects through to completion in a challenging and changing environment; includes working with and being dependent upon a broad range and level of personnel., • Flexibility under competing time requirements and changing deadlines. Excellent focus and a good sense of priorities., • High energy, versatile, self-directed, with effective analytical and organizational skills., • Occasional travel may be required. Education/Experience: • High School Diploma or GED required associate degree helpful., • 4 years job experience minimum in customer service or sales support., • Packaging industry experience beneficial.

Job Description Location: Atlanta, GA JOB SUMMARY: The Commercial Client Specialist is responsible for leading the onboarding of complex commercial deposit relationships referred by Community/Commercial Banking partners. This role serves as the point of contact for onboarding, coordinating the collection and validation of required documentation, analyzing complex ownership structures, and partnering with internal teams to ensure compliance with Know Your Customer and BSA AML requirements. The role delivers a high quality, efficient onboarding experience for commercial clients. Will serve as a catalyst to accelerate achievement of client business goals by ensuring Commercial/Community Bankers, clients and business partners are connected through arranged meetings, coordinating events, business development planning and scheduling. ESSENTIAL DUTIES AND RESPONSIBILITIES: Commercial Client Servicing / Onboarding • Lead onboarding process for complex commercial deposit relationships, • Coordinate the collection and review of required documentation, including entity formation documents, signer authority, and beneficial ownership details, • Serves as a strategic coordinator for complex customers allowing bankers to grow, manage, and retain commercial client relationships, • Broad support across lending, deposits, servicing, reporting, and banker enablement, • Ensure onboarding packages are complete, accurate, and prepared for account setup and booking in accordance with bank standards, • Provide customer training and onboarding support, • Manage timelines and proactively resolve documentation gaps to reduce rework and delays, • Maintain clear status updates and documentation of decisions, approvals, and outstanding items throughout the onboarding process, • Analyze and document complex ownership structures, including layered ownership and multiple controlling parties, • Explain onboarding requirements in a clear and practical way to support a smooth client experience, • Accurately capture beneficial ownership and controlling person information in alignment with policy requirements, • Apply strong working knowledge of Know Your Customer and BSA AML requirements in the context of complex commercial onboarding, • Serve as an onboarding contact for complex commercial clients, setting clear expectations and providing consistent, professional communication, • Explain onboarding requirements in a clear and practical way to support a smooth client experience, • Coordinate client communications with the Relationship Manager as appropriate to maintain alignment and reduce friction Relationship Building • Exhibit consistent relationship building including, but not limited to:, • Prepare for various customer interactions, • Build rapport, • Confidently and proficiently explain Seacoast Bank products and services to customers internally and externally, as appropriate, • Exhibit good listening skills and speak clearly and persuasively in positive or negative situations., • Quickly seek out appropriate partners in more complex financial matters., • Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation., • Participate in community, charitable or civic events., • Exhibit strong work ethics and teamwork, collaborating with other associates within the Commercial Bank and Community Bank to develop trusting and cooperative working relationships., • Identify potential cross sell needs during onboarding conversations and route opportunities to appropriate One Team Partner when appropriate, • Build proficiencies with Treasury Management solutions and business lending needs., • Display proficiency in Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes, • Work collaboratively with leadership team to meet the needs of customers. Operations • Open and process accounts, perform account maintenance, adhering to the banks current policies and procedures, to include AML/BSA requirements., • Ensure adherence to AML/BSA requirements, audit procedures, dual control, security, Business Continuity, and all other regulated banking requirements., • Responsible for reviewing and adhering to bank operational procedures and controls while communicating updates to associates., • Follow instructions and responds to management direction to help resolve more difficult customer objections, and solves problems in a timely and positive manner to retain the customer relationship., • Ability to analyze complex organizational structures, credit approval memoranda, etc., • Adhere to Seacoast Bank’s Code of Conduct., • Follow all safety and security procedures. EDUCATION and/or EXPERIENCE: • Bachelor’s degree in business, finance, accounting, or a related field preferred, • 3+ years in financial services, commercial, retail experience required., • Experience in commercial onboarding, commercial deposit operations, commercial client service, or a related function within a financial institution, • Strong understanding of Know Your Customer and BSA AML practices as applied to commercial clients, • Strong communication skills with the ability to engage confidently with commercial clients and internal stakeholders, • Familiarity with treasury onboarding concepts and commercial deposit product structures, • Strong organization and attention to detail, including the ability to manage multiple onboarding processes simultaneously, • Able to work independently and exercise a high degree of initiative., • PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1

Job DescriptionSalary: $15.00 hourly Warehouse Porter Are you a proactive individual who takes pride in maintaining a clean, safe, and organized workspace? We are looking for a dedicated Warehouse Porter to join our team. In this role, you will be the backbone of our warehouse operations, ensuring our facility remains efficient and hazard-free for everyone. If you enjoy working independently, staying active, and seeing the immediate impact of your hard work, we want to hear from you! Job Details • Salary: $15.00 per hour, • Pay Frequency: Weekly, • Job Type: Full-time (40 hours per week), • Schedule: Monday Friday, 7:00 am 3:30 pm (Day shift) What Youll Do As our Warehouse Porter, your mission is to keep the entire facilityfrom the office to the specialized rebuild areasin top shape. Key Responsibilities: • Facility Maintenance: Empty garbage cans and hoppers across all departments (Office, Shipping, Inventory, and specialized Rebuild areas)., • Floor Care: Operate sweepers and scrapers; apply, manage, and clean up oil-dry to maintain safe walking surfaces., • Equipment Operation: Safely operate forklifts and sweepers to move materials and clean large areas., • Waste Management: Break down boxes, dispose of damaged pallets, and empty scrap hoppers., • Organization: Maintain general warehouse order and assist with other duties as assigned to support the team. What Were Looking For • Forklift Experience: Proven ability to operate a forklift safely., • Physical Stamina: Ability to lift and handle up to 80 lbs and work in varying weather conditions and environments., • Reliability: A self-starter who can work independently without constant supervision., • Team Player: A positive attitude and a willingness to help where needed., • Requirements: Must be able to pass a background check and drug screen prior to an official offer. Benefits • Health, Dental, and Life Insurance, • 401(k), • Paid Time Off (PTO)

Must currently possess an active Georgia Property and Casualty Insurance License. Years of Insurance customer service experience. The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.

Job Title: Principal, Account Manager Job Description: The Role: Entegris is seeking aPrincipleOEM Account Manager / Program Leader to own endtoend execution and relationshipmanagementone of Entegris'most strategic global OEM customers. This role goes beyond traditional sales. It is best suited for a technically and commercially experienced leader whooperatesas an Account General Manager-balancing commercialobjectives, operational execution, supply assurance, executive engagement, and identification of new growth opportunities. The successful candidate will serve as the primary point of accountability forEntegrisperformance, credibility, and outcomes. The customer values disciplined execution, transparency, and structured issue management. This role exists to deliver exactly that. This role will be based remotely in the United States, with a slight preference toward the West Coast region. What You'll Do: Own end-to-end account execution across product platforms and global teams, including pricing, orders, and delivery commitments Develop and execute an account growth plan,identifyingwhitespace opportunities across Entegris' portfolio (cross-sell/upsell) and converting them into qualified pursuits Translate demand signals (MRP, long-term forecasts, ramp requests) and customer priorities into clear internal plans, investment asks, and opportunity strategies Serve as the single point of accountability for customer-facing commitments, performance, outcomes, and value expansion Lead complex topics across supply, quality, and commercial areas-establishingcadence, ownership, and clear internal/external communication Anticipate constraints and opportunities, align plans early, and drive sustainable improvements through business unit leadership to strengthen long-term performance Own commercial frameworks (pricing execution, rebates, inventory management constructs) and build business cases/proposals that support profitable growth Partner with Finance, Legal, Pricing, and Contracts to ensure disciplined commercial alignment and negotiation support for expansions and new pursuits Lead cross-functional execution across Supply Chain, Manufacturing, Quality, Customer Service, Engineering, and Finance to deliver customer outcomes and growth initiatives Represent Entegris in senior-level engagements with clear, data-driven narratives that align execution, value, and growth Travel up to 25% of the time What We Seek: 8+ years of experience supporting Tier1 semiconductor OEMs Demonstrated ownership of complex OEM accounts with global operations Understanding of OEM buying models and PORdriven decision processes Track recordof leading crossfunctional teams through influence, and building/commercializing new opportunities within strategic accounts Ideal Candidates Will Have: Experienceoperatingas an Account GM, Program Leader, or senior OEM account manager Background in semiconductor capital equipment, critical subsystems, or contaminationsensitive technologies Prior exposure to Asiabased manufacturing / operations Experience managing longcycle commercial agreements (rebates, supply assurances, consignment attachments) Demonstrated consultative selling and pipeline development within complex technical environments You Could Be a Great Fit If You Are: Highly structured, steady, and accountability-driven Comfortable communicating clear,timelymessages and expectations Skilled at converting complexity into executable plans Willing to say, "I own this," and drive resolution end-to-end WHY WORK AT ENTEGRIS? Lead. Inspire. Innovate. Define Your Future. Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision-making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization - not just when it's convenient, but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office. WHAT WE OFFER Our total rewards package goes above and beyond just a paycheck. Whether you're looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals. • Compensation: $140,000-$180,000 per year range with actual pay dependent on candidate overall skills for the role, • Annual Bonus Eligible, • A progressive (PTO) policy that empowers you to take the time you need to recharge, • Generous 401(K) plan with an impressive employer match with no delayed vesting, • Excellent health, dental and vision insurance packages to fit your needs, • Education assistance to support your learning journey, • Values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence, • Company anticipates the application window closing approximately 5 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require Company to shorten or extend the application window Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future. At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status. #LI-RC1

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Responsibilities: Provide product and technical support for assigned accounts Identify and develop potential new business opportunities Convey customer requirements to Product Management, Marketing and Engineering teams Provide functional and technical support to customers Respond to customer questions on technical and business related issues Deliver high-level and detailed sales presentations Responsible for attending conferences, seminars, etc Qualifications: Ideal candidate must be self-motivated with strong knowledge in security and compliance space:Vulnerability Management, Cloud Security, Policy Compliance, Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions Knowledge in variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley SOX, etc. Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches 5-7 years relevant experience Bachelor degree or equivalent experience Excellent written and oral communication skills Able to travel throughout sales territory 'Big 4' or similar consulting experience a plus #LI-Remote Qualys is an Equal Opportunity Employer, please see our _.

Posting Type Remote/Hybrid Job Overview The Technical Account Management Team proactively supports our customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, the lead Technical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs. The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers. This role requires prior Relativity experience. Job Description and Requirements Role Responsibilities Develop a strong understanding of projects impacting your service area and ensuring service impact is minimized Help guide the resolution of critical customer incidents Lead technical success plans to ensure customers have a positive and successful experience using Relativity Be accountable for the quality of Service provided; ensuring future demand from growth and projects is understood and factored into capacity planning for customers In the role of an SME, work collaboratively with cross-functional teams to enhance the product and create a better customer experience across multiple verticals Drive internal service review meetings covering performance, service improvements, quality, and process Partner with other senior level team members in Product, and Engineering as needed to troubleshoot and resolve customer incidents When interacting with our customers, takethe initiative toprovidethe best practiceson theuse ofRelativity Maintain the flexibility to work other time frames as needed or requested Commitment to and consistent demonstration of core company values Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices Exhibit subject matter expert (SME) knowledge in Relativity Relativity Certified Administrator required Preferred Qualifications • 7+ years in a technical role directly supporting customers, • Highly-developed written and verbal communication skills, • Ability to work efficiently under pressure, drive projects to completion and meet deadlines., • Ability to manage multiple projects simultaneously and prioritize based on company and team objectives., • Meticulous attention to detail., • Experience working in a SaaS, IaaS and/or Hybrid environments, • Experience with and knowledge of e-discovery industry and products., • ITIL Certification, • Relativity Expert/Master certification Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $100,000 and $150,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Job Description JOB SUMMARY: This is highly skilled logistical work overseeing the planning, directing and coordination of activities surrounding travel logistics and hotel accommodations for a live entertainment circus company; this role ensures smooth transportation, lodging, and movement of performers, crew, management, and support staff across various national (and occasionally international) tour locations; must be exceptionally organized, experienced in crisis management have strong negotiation skills and the ability to operate in a fast-paced, constantly changing touring environment; coordinate ground transportation between airports, hotels, venues, and rehearsal spaces; source, negotiate, and secure hotel contracts in each tour city; coordinate rooming lists and special requirements that include family and accessibility needs; assist in developing and manage travel and accommodation budget; negotiating group rates and long-term contracts; serve as primary point of contact for travel-related inquiries; handle cancellations, missed connections, lost luggage, and travel disruptions; maintain emergency contact lists and travel insurance documentation and perform additional duties as needed or at the request of the Supervisor and/or Executive Team. CREDENTIALS AND EXPERIENCE • ·Bachelor’s degree with a concentration in Hospitality Management, Tourism, Business Administration (or closely related field) preferred., • ·Must have a minimum of (5) or more years work experience in travel coordination, tour management, hospitality, or live entertainment touring. (or a related discipline) OR an equivalent combination of education, training and experience., • ·Experience with large group travel logistics., • ·International travel coordination experience highly preferred., • ·Experience in live entertainment, circus, touring productions, or large-scale events is an asset.Company DescriptionUniverSoul Circus - founded in 1994 is a combination of interactive circus arts, theater, and music. It's unique, bold, and fun for any age will challenge your imagination like nothing else. It embraces and celebrates the unique aspects of global urban pop-culture by bringing them center stage with a cast of international performers reflecting the cultural diversity of the world in which we live. JOIN OUR TEAM ~ If you are highly motivated, enjoy working in a fast-paced working environment with diverse individuals from around the world.UniverSoul Circus - founded in 1994 is a combination of interactive circus arts, theater, and music. It's unique, bold, and fun for any age will challenge your imagination like nothing else. It embraces and celebrates the unique aspects of global urban pop-culture by bringing them center stage with a cast of international performers reflecting the cultural diversity of the world in which we live.\r\n\r\nJOIN OUR TEAM ~ If you are highly motivated, enjoy working in a fast-paced working environment with diverse individuals from around the world.

Description You have what it takes: a competitive drive coupled with exceptional sales ability. In this role, you will be an integral part of a nationwide sales team developing and managing an assigned territory. You will have the opportunity to work with HCPs to adopt a new approach to HIV treatment. Develop strategic business plans with specific, measurable, action-oriented objectives in accordance with territory and account level goals. Facilitate the execution of business plans that impact multiple accounts and gaining buy-in on responsibilities. Deliver and adapt execution plans to achieve performance goals and objectives utilizing; KPIs, scaling of successes, business problem solving, etc. Develop and foster external relationships with key influential customers and thought leaders Essential Requirements: • Bachelors or Master's degree in business or life sciences preferred, • 2-3+ years demonstrated sales experience in specialty with successful track record of exceeding expectations, • Exhibit high degree of interpersonal and persuasive communication skills, • Can work independently with strong attention to detail, • HIV Experience Preferred, not required, • Driven/Motivated for growth in role/position Desired Requirements: • Product launch experience, • 2 years pharmaceutical sales experience in one or more of the following: HIV, diabetes, cardiovascular and/or specialty (i.e. immunology, oncology), • Strong analytical and computer skills, • Must live within territory or within territory boundaries. At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our _ to stay connected to additional career opportunities. Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you're empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world. Work Here Matters Everywhere | How are you inspired to change lives? Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. 400002125

Job DescriptionDescription: General Responsibilities: The role of the International Services Interpreter is to provide the highest level of interpretation and translation services to passengers, the public, employees and federal agents within International Complex. The International Services Interpreter will assist federal agents during routine inspection of international passengers. International Services Interpreters are also available to explain Federal Inspection procedures to international passengers and assist them with their travel documents. Translation/interpretation of correspondence, signs and literature pertaining to the airport and passenger information is also required. More in-depth translation and assistance may be necessary for complex deportation or prosecution cases conducted by U.S. Immigration and Customs Enforcement agents. International Services Interpreters encourage maximum utilization of the Federal Inspection area by creating a dependable and efficient communication system catering to passengers, airport tenants and federal agents. International Services Interpreters staff the Passenger Information Counters in the International Complex delivering excellent customer service to all members of the travelling public. More specifically, duties may include operating a public address system, answering telephones, responding to passenger inquiries regarding domestic and international flights, airport facilities, ground transportation, hotels and local attractions. Major Responsibilities and Functions: • Provide translation assistance to federal agents during the routine inspection of international passengers., • Interpret during complex deportation and prosecution cases conducted at the airport., • Provide airport, airline and tourist information when possible, in English and Spanish, as required in different areas of the airport., • Provide assistance to incoming international passengers with Automated Passport Control Kiosk., • Reflect an excellent public relations image and maintain high standard of service by providing accurate, current and complete information., • Offer translation services to Airport tenants and visitors., • Operate a public address system announcing arriving and departing flights. Interpreters are also required to assess the validity of paging requests and page individuals throughout the Concourse., • Provide information and assistance to employees and visitors in all areas of the International and/or Domestic Concourses., • Other duties as assigned.Requirements Physical Effort: Majority of time will be walking the Arrivals and Departures levels assisting airline and airport employees, federal agents and passengers with information regarding the Federal Inspection process, arriving and departing flights and tourist information. Ensure that pedestrian traffic is moving and unobstructed. Walking and standing for an extended period of time is required throughout the course of daily activities. May be required to work on a computer, in addition to doing paperwork. Mental Effort: Position involves sensitive encounters with passengers, airline employees and federal agents and requires a sense of responsibility to provide the most accurate interpretation services and information. Required to explain complex federal laws and procedures to international passengers. Translate difficult deportation and prosecution cases under time sensitive conditions. Stress associated with responding to/solving problems with the travelling public. Operations are dynamic and situations may require immediate attention. This position has high exposure to the public and requires a professional approach and demeanor under all conditions. It also requires a genuine willingness to assist persons with a wide range of requests and needs, including individuals with disabilities. Requirements: Qualifications: • Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed., • College degree preferred., • Ability to communicate effectively in English and Portuguese to include written and verbal communication in both languages. Demonstrated skill in effective written communication in at least one foreign language., • Will be required to provide written and verbal communication testing in both languages during the interview process., • Ability to establish and maintain good working relationships with other TBI employees, airline employees and federal agents., • Prior experience interpreting/translating in a professional environment preferred.

Job DescriptionDescription: General Responsibilities: The role of the International Services Interpreter is to provide the highest level of interpretation and translation services to passengers, the public, employees and federal agents within International Complex. The International Services Interpreter will assist federal agents during routine inspection of international passengers. International Services Interpreters are also available to explain Federal Inspection procedures to international passengers and assist them with their travel documents. Translation/interpretation of correspondence, signs and literature pertaining to the airport and passenger information is also required. More in-depth translation and assistance may be necessary for complex deportation or prosecution cases conducted by U.S. Immigration and Customs Enforcement agents. International Services Interpreters encourage maximum utilization of the Federal Inspection area by creating a dependable and efficient communication system catering to passengers, airport tenants and federal agents. International Services Interpreters staff the Passenger Information Counters in the International Complex delivering excellent customer service to all members of the travelling public. More specifically, duties may include operating a public address system, answering telephones, responding to passenger inquiries regarding domestic and international flights, airport facilities, ground transportation, hotels and local attractions. Major Responsibilities and Functions: • Provide translation assistance to federal agents during the routine inspection of international passengers., • Interpret during complex deportation and prosecution cases conducted at the airport., • Provide airport, airline and tourist information when possible, in English and Spanish, as required in different areas of the airport., • Provide assistance to incoming international passengers with Automated Passport Control Kiosk., • Reflect an excellent public relations image and maintain high standard of service by providing accurate, current and complete information., • Offer translation services to Airport tenants and visitors., • Operate a public address system announcing arriving and departing flights. Interpreters are also required to assess the validity of paging requests and page individuals throughout the Concourse., • Provide information and assistance to employees and visitors in all areas of the International and/or Domestic Concourses., • Other duties as assigned.Requirements Physical Effort: Majority of time will be walking the Arrivals and Departures levels assisting airline and airport employees, federal agents and passengers with information regarding the Federal Inspection process, arriving and departing flights and tourist information. Ensure that pedestrian traffic is moving and unobstructed. Walking and standing for an extended period of time is required throughout the course of daily activities. May be required to work on a computer, in addition to doing paperwork. Mental Effort: Position involves sensitive encounters with passengers, airline employees and federal agents and requires a sense of responsibility to provide the most accurate interpretation services and information. Required to explain complex federal laws and procedures to international passengers. Translate difficult deportation and prosecution cases under time sensitive conditions. Stress associated with responding to/solving problems with the travelling public. Operations are dynamic and situations may require immediate attention. This position has high exposure to the public and requires a professional approach and demeanor under all conditions. It also requires a genuine willingness to assist persons with a wide range of requests and needs, including individuals with disabilities. Requirements: Qualifications: • Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed., • College degree preferred., • Ability to communicate effectively in English and Portuguese to include written and verbal communication in both languages. Demonstrated skill in effective written communication in at least one foreign language., • Will be required to provide written and verbal communication testing in both languages during the interview process., • Ability to establish and maintain good working relationships with other TBI employees, airline employees and federal agents., • Prior experience interpreting/translating in a professional environment preferred.

Job Description We are looking for a full-time, self-motivated Customer Service Representative to join our growing team! As a CSR, you will continuously strive to enhance the customer experience and promote brand loyalty. The job: The primary responsibility of this entry-level role is to meet with current and potential customers, secure new business accounts, and drive revenue on behalf of our Home Improvement client. The Customer Service Representative will act as the face of our company. As one of the most essential entry level positions in our firm, you will provide accurate and up-to-date product information, deliver solutions to customer problems, and ensure a positive brand experience. Responsibilities: • Schedule and attend face to face meetings with current and potential customers., • Respond to inquiries about products and services., • Collaborate with our internal sales team to identify growth opportunities for both new and existing accounts., • Engage in internal training programs to enhance your knowledge of brand and product developments. The ideal candidate will have: • 6 months of experience in Sales, Customer Service, or Marketing., • Excellent communication skills, both verbal and written., • Positive attitude and natural leadership ability., • Ability to work in a flexible, team-oriented environment. We offer: • On-site fitness center and cafe., • Company funded travel opportunities., • Leadership workshops and networking events., • PAID training in sales, marketing, business development. If you're up for a challenge and looking to grow, APPLY TODAY!

Job Description Sobre nosotros: Somos una próspera empresa familiar con una rica historia que abarca casi tres décadas. Nuestro viaje comenzó con la determinación de una joven inmigrante que, impulsada por el deseo de mantener a su familia, emprendió un camino de dedicación inquebrantable. Trabajó incansablemente, incluso durante el embarazo, y asumió diversas funciones empresariales para sentar las bases de nuestro éxito. A diferencia de los gigantes corporativos, damos un lugar especial a las relaciones personales, enfatizando la confianza, la lealtad y un fuerte sentido de propiedad en todos nuestros esfuerzos. Con la continua participación activa del fundador, ahora estamos pasando a las capaces manos de la segunda generación, ampliando aún más nuestra familia. Continúe leyendo para ver si podría ser el próximo miembro valioso de nuestra unida familia. Lo que estamos buscando: ¿cumple los requisitos? NUESTROS DEBEN TENER: Experiencia en liderazgo: ¿Ha liderado con éxito equipos para lograr la excelencia? Tomador de iniciativas: ¿Tomar la iniciativa está arraigado en su ADN? Positivo y proactivo: ¿Es usted comunicativo, honesto, positivo y cálido en su enfoque? Aprendiz permanente: si no sabes cómo hacer algo, ¿investigas y aprendes de forma proactiva? Profesional en resolución de problemas: ¿Le gusta identificar brechas e idear soluciones creativas? PREFIERE TOTALMENTE (pero no es un factor decisivo): Experiencia en gestión de equipos Antecedentes de hostelería (restaurantes u hoteles) Habilidades y experiencia en ventas (una ventaja significativa) Bilingue (chino y/o español) Responsabilidades: • Incremento de ventas, • mantener ganancias, • Contener quejas de clientes. Gestionar los problemas de los clientes y ayudar al Gerente de Operaciones con las necesidades operativas/de programación. Realizar funciones básicas de cajero y cargar productos en los vehículos de los clientes. Desarrollar y mantener un amplio conocimiento del producto mientras lidera y/o delega la capacitación sobre el producto dentro de la tienda. Gestionar el sistema CRM interno. Apoye la gestión de ~30.000 pies cuadrados. operación de almacén/venta minorista en un entorno de ventas minoristas de empresa a empresa y operaciones principales en ausencia del Gerente de Operaciones Liderar un equipo de 2 a 5 miembros. Llevar a cabo ventas/servicio al cliente B2B con un enfoque en construir y desarrollar relaciones con nuestra base de clientes. Si esto se alinea con sus habilidades y aspiraciones, lo invitamos a enviar su currículum o cualquier otro enlace relevante. ¡Con su consentimiento, programaremos una conversación telefónica para explorar las emocionantes oportunidades que se avecinan! ¡Esperamos ansiosamente su solicitud!

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Opportunity for advancement, • Paid time off, • Relocation bonus, • Signing bonus, • Training & development, • Health insurance, • Free food & snacks ROLE DESCRIPTION: As a Customer Service Manager with Mark Hutchens State Farm Insurance, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Oversee the customer service team and daily operations., • Monitor insurance claims to ensure satisfaction, • Develop and implement customer service policies and procedures., • Handle escalated customer complaints and issues., • Train and mentor customer service representatives.REQUIREMENTS:, • Must have at least 2 Years of Experience in a State Farm Agents Office, • Property/Casualty License, • Life/Health LicenseQUALIFICATIONS:, • 5+ years of experience in customer service, with some experience in a managerial role., • Interest in marketing products and services based on customer needs, • Proactive in problem solving, • Strong leadership and organizational skills., • Excellent communication and problem-solving abilities.

Job DescriptionBenefits: • Bonus based on performance, • Free food & snacks, • Opportunity for advancement Benefits/Perks • Competitive Compensation, • Career Growth OpportunitiesJob Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Spanish proficiency required due to frequent communication with Spanish-speaking clients. Responsibilities • Receive a high volume of inbound calls and emails, • Identify the reason for the customers call, collect relevant information, and provide solutions, • Refer to premade scripts for a variety of customer service topics, • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • Meet personal and team quotas, • Attend trainings to maintain up-to-date skills and knowledgeQualifications, • Bilingual English & Spanish required, • High school diploma/GED, • Previous experience as a Customer Service Representative or in a similar role is preferred, • Comfortable using computers and customer management software, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectivelyAt Amy's Angels Cleaning, Inc., we believe our team is our greatest asset. We strive to create a supportive, inclusive, and growth-oriented environment where your efforts are valued and your career can thrive. Heres what makes us stand out: Team Culture: Youll join a friendly, motivated, and collaborative team that truly supports one another. Growth Opportunities: We promote from within and provide ongoing training to help you advance your skills. Purpose-Driven Work: Youll be helping real people every day and making a direct impact on their experience with our company. Work-Life Balance: Flexible scheduling and understanding management who value your time and well-being. Join us and be part of a company that values integrity, teamwork, and customer care at every level.

Job DescriptionDescription: General Responsibilities: The role of the International Services Interpreter is to provide the highest level of interpretation and translation services to passengers, the public, employees and federal agents within International Complex. The International Services Interpreter will assist federal agents during routine inspection of international passengers. International Services Interpreters are also available to explain Federal Inspection procedures to international passengers and assist them with their travel documents. Translation/interpretation of correspondence, signs and literature pertaining to the airport and passenger information is also required. More in-depth translation and assistance may be necessary for complex deportation or prosecution cases conducted by U.S. Immigration and Customs Enforcement agents. International Services Interpreters encourage maximum utilization of the Federal Inspection area by creating a dependable and efficient communication system catering to passengers, airport tenants and federal agents. International Services Interpreters staff the Passenger Information Counters in the International Complex delivering excellent customer service to all members of the travelling public. More specifically, duties may include operating a public address system, answering telephones, responding to passenger inquiries regarding domestic and international flights, airport facilities, ground transportation, hotels and local attractions. Major Responsibilities and Functions: • Provide translation assistance to federal agents during the routine inspection of international passengers., • Interpret during complex deportation and prosecution cases conducted at the airport., • Provide airport, airline and tourist information when possible, in English and Vietnamese, as required in different areas of the airport., • Provide assistance to incoming international passengers with Automated Passport Control Kiosk., • Reflect an excellent public relations image and maintain high standard of service by providing accurate, current and complete information., • Offer translation services to Airport tenants and visitors., • Operate a public address system announcing arriving and departing flights. Interpreters are also required to assess the validity of paging requests and page individuals throughout the Concourse., • Provide information and assistance to employees and visitors in all areas of the International and/or Domestic Concourses., • Other duties as assigned.Requirements Physical Effort: Majority of time will be walking the Arrivals and Departures levels assisting airline and airport employees, federal agents and passengers with information regarding the Federal Inspection process, arriving and departing flights and tourist information. Ensure that pedestrian traffic is moving and unobstructed. Walking and standing for an extended period of time is required throughout the course of daily activities. May be required to work on a computer, in addition to doing paperwork. Mental Effort: Position involves sensitive encounters with passengers, airline employees and federal agents and requires a sense of responsibility to provide the most accurate interpretation services and information. Required to explain complex federal laws and procedures to international passengers. Translate difficult deportation and prosecution cases under time sensitive conditions. Stress associated with responding to/solving problems with the travelling public. Operations are dynamic and situations may require immediate attention. This position has high exposure to the public and requires a professional approach and demeanor under all conditions. It also requires a genuine willingness to assist persons with a wide range of requests and needs, including individuals with disabilities. Requirements: Qualifications: • Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed., • College degree preferred., • Ability to communicate effectively in English and Japanese to include written and verbal communication in both languages. Demonstrated skill in effective written communication in at least one foreign language., • Will be required to provide written and verbal communication testing in both languages during the interview process., • Ability to establish and maintain good working relationships with other TBI employees, airline employees and federal agents., • Prior experience interpreting/translating in a professional environment preferred.

Job Description Job Summary: Are you passionate about delivering exceptional service and building lasting relationships? As a Customer Service Representative (CSR) at Bankers Fidelity, you’ll be a key player in driving customer satisfaction and fostering loyalty. In this role, you’ll have the opportunity to work closely with agents, policyholders, and providers, understanding their needs and offering personalized solutions to ensure their satisfaction. Your primary focus will be managing inquiries, resolving issues, and creating seamless customer experiences with professionalism and care. You’ll use your communication skills and in-depth product knowledge to navigate complex requests and contribute to our company’s mission of providing outstanding service. We’re looking for someone who thrives in a fast-paced environment, has a proactive mindset, and is committed to continuous growth and improvement. If you’re a problem-solver with a passion for helping others, we’d love to have you join our team! Key Responsibilities: Essential duties and responsibilities include but are not limited to the following: • Customer Inquiries Management:Respond promptly to calls, emails, and messages from agents, policyholders, and providers, addressing their questions, concerns, and requests., • Issue Resolution:Investigate, resolve, and follow up on customer complaints or issues to ensure a positive outcome and satisfaction., • Product Knowledge Application:Leveragecomprehensive knowledge of the company’s products and services to provideaccurateinformation and offer tailored solutions to meet customer needs., • Relationship Building:Develop andmaintainstrong relationships with customers and stakeholders to foster loyalty and satisfaction., • Proactive Communication:Proactively reach out to customers to ensure their needs arebeing met, offer support, and keep them informed of any updates or changes., • Collaboration with Teams:Work closely with other departments and teams to ensure seamless customer experiences and to resolve issues efficiently., • Documentation and Record Keeping:Accurately document customer interactions, requests, and resolutions in the company’s system,maintainingorganized and up-to-date records., • Continuous Learning:Stay updated on product offerings, company policies, and industry trends to improve service delivery and personal performance., • Fast-paced Environment Adaptability:Effectively manage multiple tasks and prioritize customer needs whilemaintaininghigh standardsof service in a dynamic work environment., • Customer Satisfaction Focus:Always strive to exceed customer expectations by delivering exceptional service with a focus on quality, efficiency, and professionalism. Qualifications: • High school diploma or equivalent; completion of related college courses preferred., • Minimum of three years of office experience, with at least three years in a customer service environment. Experience in the insurance sector is a plus. Skills: • Customer Service Excellence:Ability to provide exceptional customer service by understanding policyholder needs, addressing concerns promptly, and ensuring a positive customer experience., • Communication:Strong verbal and written communication skills to convey information clearly and effectively to policyholders and providers., • Empathy and Patience:Demonstratedability to empathize with policyholders and providers, showing patience and understanding in all interactions., • Problem-Solving:Aptitude foridentifyingissues, evaluating options, and implementing effective solutionsin a timely manner., • Attention to Detail:Keen attention to detail to ensure accuracy in handling customer inquiries., • Industry Knowledge:Up-to-date knowledge of Medicare Supplement and AncillaryinsuranceStandards., • Technical Proficiency:Familiar with customer service software, databases, and other relevant tools to manage customer interactions and records., • Time Management:Ability to handle multiple tasks efficiently, prioritize work, and manage time efficiently in a high-volume environment., • Adaptability:Flexibility to adapt to changing industry trends, companypoliciesand policyholder needs., • Team Collaboration:Capability to work collaboratively with colleagues and other departments to achieve common goals and ensure seamless service delivery.

Job Description Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions Retail store environment where extended periods of standing are required Retail store stockroom environment subject to fluctuations in temperature Frequent lifting and maneuvering of merchandise and displays. Exposure to dust and extreme temperatures while unloading trailers. Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

Job Description Is this your next move? Do you enjoy unraveling PLC faults, realigning machinery for peak throughput, and leaving a production team relieved because the line is back up? Are you the kind of technician who can read a schematic, hear a bearing, and spot a failing sensor before it trips a fault? If yes, keep reading. Impact You’ll Make • Be the on-site expert for installation, commissioning, troubleshooting, repair, and optimization of industrial machinery and automation systems across North America., • Specialize in Itipack machinery and strapping head units—covering mechanical, electrical, pneumatic, and electromechanical domains., • Interpret wiring diagrams and manuals to quickly isolate issues and restore OEM performance., • Support Allen‑Bradley and Siemens PLC-based systems, HMIs, and VFDs: perform I/O checks, analyze faults, confirm parameters, and execute basic program diagnostics., • Proactively conduct unscheduled drop-in assessments to evaluate reliability and recommend parts, upgrades, or corrective actions., • Feed your findings into parts sales, service proposals, and equipment upgrade initiatives., • Uphold uncompromising safety: electrical safety, LOTO, and site-specific rules., • Capture detailed service reports, failure analyses, and parts consumption records., • Keep your edge sharp by staying current with controls standards and product updates. What You Bring, • Post-secondary diploma/degree in electrical, mechanical, electromechanical, or automation., • Hands-on industrial machinery experience with strong mechanical aptitude., • Intermediate capability with schematics, panels, and industrial wiring., • Fluency with Allen‑Bradley/Siemens PLCs, HMIs, and VFDs., • Track record troubleshooting sensors, motors, drives, and safety circuits., • Analytical, systematic approach; self-directed in demanding field conditions., • Comfort with long, variable days—no fixed start or end time., • Excellent documentation and communication skills. Core Skills, • Mechanical Troubleshooting Skills, • Electrical Troubleshooting, • Electrical Repair, • Pneumatics Troubleshooting, • Service, • Maintenance and Repair Skills, • Hydraulic Systems & Components Tools & Tech, • Variable Frequency Drives (VFD), • Programmable Logic Controller (PLC) (Allen Bradley) Travel, Schedule & Work Authorization This position requires extensive travel, typically three (3) weeks per month, primarily to customer sites throughout the United States and Canada. Travel frequently involves extended workdays and time away from home. The company will sponsor and apply for a U.S. work visa as required. Dual Canadian–U.S. citizenship is considered a strong asset. A valid driver’s license and passport are required. Before You Start Successful candidates will be required to complete a criminal record check as a condition of employment.

Job DescriptionSalary: $33,000 to $35,000 Bilingual Customer Service and Sales Agent Opportunity Hours: 40 per week (10 AM - 6 PM) Are you passionate about helping others and fluent in Spanish and English? Do you want to grow and learn new skills? Join our team at Calidad Insurance, where you can make a real difference in serving the Hispanic community. Why You'll Love Us: • Make an Impact: Help clients with their insurance needs with care and accuracy., • Bilingual Advantage: Use your Spanish and English skills to connect meaningfully., • Future Growth: This position is for a CSR role, but there may be future opportunities to become a licensed insurance agent as positions become available. In the future, you may also have the opportunity to open your own agency., • Team Environment: Work alongside a fun and committed team, supporting day-to-day office operations., • Bonuses: Earn performance-based bonuses., • Benefits: Competitive pay, vision, dental, PTO, and more., • Stability: Over 20 years of trusted service in the industry. No Insurance License? No Problem! Well support you with time and resources to get licensed when the opportunity for an agent position becomes available. What You'll Do: • Build relationships with clients and guide them through their insurance journey., • Process payments, update records, and handle inquiries with efficiency., • Help clients explore additional products to meet their needs., • Achieve personal and team sales goals. What You Bring: • Experience in customer service or sales., • Strong communication, relationship-building, and computer skills., • Passion for sales and helping others, with a team-player mindset., • Leadership. Join Our Mission! Be part of a respected team that values your potential and celebrates your success. Apply now and start your adventure with Calidad Insurance! Visit www.calidadinsurance.com to learn more.

Job Description We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning. Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification

Job Description Medical Call Center Representative Join the OSSP Team! Ortho Sport & Spine Physicians is a nationally recognized center of excellence in orthopedic sports medicine, spine surgery, and interventional spine care. With locations across the United States, our team is dedicated to providing state-of-the-art, minimally invasive treatments that help patients return to active, pain-free lives. We are currently seeking compassionate, energetic, and patient-focused Medical Call Center Representatives to join our growing team! This role is critical in creating an exceptional first impression for our patients and ensuring every interaction reflects the high standard of care OSSP is known for. Position Summary The Medical Call Center Representative serves as the first point of contact for patients calling our healthcare facilities. This individual plays a key role in delivering an outstanding patient experience by assisting with scheduling, answering questions, providing support, and ensuring patients feel welcomed and cared for from their very first interaction. The ideal candidate is professional, detail-oriented, organized, and thrives in a fast-paced healthcare environment while maintaining a positive and compassionate attitude. Key Responsibilities • Schedule appointments for both new and established patients across multiple OSSP locations., • Gather and verify patient information in preparation for upcoming appointments., • Handle a high volume of inbound and outbound calls professionally and efficiently., • Provide exceptional customer service while assisting patients with questions, concerns, and scheduling needs., • Listen attentively to patient concerns and help guide them toward appropriate solutions and next steps., • Process and maintain patient documentation including work status updates, FMLA paperwork, treatment plans, and related records., • Verify patient insurance coverage and ensure accurate documentation of benefits information., • Assist with the referral coordination process as needed., • Maintain accurate records and documentation within company systems., • Collaborate with clinical and administrative teams to support efficient patient workflow and continuity of care., • Perform additional duties and special projects as assigned. What We’re Looking For • High school diploma or GED required, • Previous healthcare, medical office, or call center experience preferred, • Strong interpersonal and communication skills, • Ability to communicate clearly, professionally, and compassionately with patients and team members, • Highly organized with strong attention to detail, • Ability to multitask and work efficiently in a fast-paced environment, • Strong customer service mindset with a passion for helping others, • Ability to maintain confidentiality and professionalism at all times, • Bilingual (English/Spanish) strongly preferred Why OSSP? At OSSP, we believe our people are the foundation of our success. We are committed to fostering a collaborative, supportive, and growth-oriented environment where team members are empowered to make a meaningful impact every day. If you are passionate about patient care, enjoy helping others, and want to grow with a dynamic healthcare organization, we would love to hear from you! Physical Requirements The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job responsibilities. While performing the duties of this role, employees may occasionally be required to: • Sit for extended periods of time, • Use hands and arms for repetitive motion and computer use, • Communicate effectively verbally and in writing, • Maintain visual focus for extended computer use, including close and distance vision Equal Opportunity Employer Ortho Sport & Spine Physicians is an Equal Opportunity Employer and values diversity at all levels of the organization. We are committed to creating an inclusive environment for all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local law.

Job Description Remote call center is looking to hire an English/Spanish bilingual call center representative that will follow a script to assist callers with tax issues. This is a remote position so you must have good quality internet. You will be developing a personal relationship with our callers so you must have strong people skills. Primary Duties and Responsibilities: • Acts as a facilitator between referral sources and our fulfillment providers regarding IRS tax debt and other financial or tax related services, • Consistently gains customer commitment throughout the referral process, • Develops and maintains positive relationships with key referral sources, • Act as a liaison between service providers and the customer, • Draft communications to prospective customers (text), • Accurately refer clients to the appropriate provider organization, • Maintains thorough understanding of competitors' strengths and weaknesses and USPs of our partners Job Qualifications and Requirements: • Fluent in both English and Spanish, • A minimum of 2 years' proven sales experience preferred, • Preferred experience in customer service, call centers, sales, • Experience in developing text and all strategies, • Excellent speaking, written, and verbal communication skills., • Ability to establish and develop relationships with leads, • Ability to clearly communicate with customers through phone call and email, • Results driven - documented success in exceeding goals or objectives., • High School Diploma required, • Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled, • Job Type: part time (full time available after trial period) Schedule: • Monday to Friday, • Working Remotely

Job DescriptionDescription: General Responsibilities: The role of the International Services Interpreter is to provide the highest level of interpretation and translation services to passengers, the public, employees and federal agents within International Complex. The International Services Interpreter will assist federal agents during routine inspection of international passengers. International Services Interpreters are also available to explain Federal Inspection procedures to international passengers and assist them with their travel documents. Translation/interpretation of correspondence, signs and literature pertaining to the airport and passenger information is also required. More in-depth translation and assistance may be necessary for complex deportation or prosecution cases conducted by U.S. Immigration and Customs Enforcement agents. International Services Interpreters encourage maximum utilization of the Federal Inspection area by creating a dependable and efficient communication system catering to passengers, airport tenants and federal agents. International Services Interpreters staff the Passenger Information Counters in the International Complex delivering excellent customer service to all members of the travelling public. More specifically, duties may include operating a public address system, answering telephones, responding to passenger inquiries regarding domestic and international flights, airport facilities, ground transportation, hotels and local attractions. Major Responsibilities and Functions: • Provide translation assistance to federal agents during the routine inspection of international passengers., • Interpret during complex deportation and prosecution cases conducted at the airport., • Provide airport, airline and tourist information when possible, in English and Spanish, as required in different areas of the airport., • Provide assistance to incoming international passengers with Automated Passport Control Kiosk., • Reflect an excellent public relations image and maintain high standard of service by providing accurate, current and complete information., • Offer translation services to Airport tenants and visitors., • Operate a public address system announcing arriving and departing flights. Interpreters are also required to assess the validity of paging requests and page individuals throughout the Concourse., • Provide information and assistance to employees and visitors in all areas of the International and/or Domestic Concourses., • Other duties as assigned.Requirements Physical Effort: Majority of time will be walking the Arrivals and Departures levels assisting airline and airport employees, federal agents and passengers with information regarding the Federal Inspection process, arriving and departing flights and tourist information. Ensure that pedestrian traffic is moving and unobstructed. Walking and standing for an extended period of time is required throughout the course of daily activities. May be required to work on a computer, in addition to doing paperwork. Mental Effort: Position involves sensitive encounters with passengers, airline employees and federal agents and requires a sense of responsibility to provide the most accurate interpretation services and information. Required to explain complex federal laws and procedures to international passengers. Translate difficult deportation and prosecution cases under time sensitive conditions. Stress associated with responding to/solving problems with the travelling public. Operations are dynamic and situations may require immediate attention. This position has high exposure to the public and requires a professional approach and demeanor under all conditions. It also requires a genuine willingness to assist persons with a wide range of requests and needs, including individuals with disabilities. Requirements: Qualifications: • Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed., • College degree preferred., • Ability to communicate effectively in English and Korean to include written and verbal communication in both languages. Demonstrated skill in effective written communication in at least one foreign language., • Will be required to provide written and verbal communication testing in both languages during the interview process., • Ability to establish and maintain good working relationships with other TBI employees, airline employees and federal agents., • Prior experience interpreting/translating in a professional environment preferred.

Job DescriptionCompany Description Job Description Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting hourly rate of $17.50 YOUR ROLE AT SIXT • You welcome all customers upon arrival and gather feedback to improve their future rental experience, • You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels, • You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process, • You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location, • You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER • Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience, • Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship, • Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications, • Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane, • Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER • Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future, • Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays, • Bonus Plan Take advantage of a bonus plan based on performance, • Employee Assistance Program Access support whenever needed through our Employee Assistance Program, • Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees, • Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearanceAdditional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Job DescriptionDescription: This is a remote position; however, we are only considering candidates located in the Atlanta, GA or Athens, GA areas. Company Overview: ARCXIS, headquartered in Houston, Texas, is the leading provider of inspection, design, engineering, energy efficiency, and quality assurance services for the U.S. residential construction industry. With a nationwide presence, ARCXIS serves builders across the continental United States, delivering innovative solutions that enhance efficiency, performance, and compliance in new home construction. Our national team brings together years of expertise, offering a comprehensive suite of services that support builders in constructing high-quality, high-performance, energy-efficient homes. Through cutting-edge technology, industry knowledge, and a commitment to excellence, ARCXIS continues to set the standard for residential construction services. To learn more, visit www.arcxis.com Position Overview: The Client Service Specialist primary responsibility is to be the connection between clients, potential clients, and Inspectors to ensure proper scheduling for various visits our company performs. Primary Responsibilities: • Analyze and monitor information from the operation software of the client(s) daily., • Answer company-wide incoming calls and emails. (HIGH CALL VOLUME – MULTIPLE PHONE LINES), • Effectively scheduling visits while following procedure., • Monitor client construction schedules regularly (daily, weekly, or monthly depending on client) in order to schedule data collection visits accordingly for every home in the schedule., • Proactively communicate with clients and coworkers regarding any issues with a home in an attempt to discover opportunities and maximize our customer service experience., • Reach out to clients to confirm correct date for inspections needed and other information that may be needed., • Confirms all visits for a particular day are assigned appropriately based on geography and keeping the workload evenly distributed., • Track information relating to field inspections and any issues that arise., • Help management stay in touch with builders regarding missing and/or needed information (accounting, contracts, etc.)Requirements: Qualifications: • Ability to perform data entry in multiple forms of software., • Ability to manage over 700 transactions a day, split between the scheduling team., • Ability to think quick on your feet for a real-time solution to a problem., • Ability to collaborate within a team and as well as on your own and meet deadlines., • Ability to multitask., • Excellent customer service skills via phone and email., • Excellent attention to detail is a must. Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee assistance program, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Referral program, • Vision insurance

Job DescriptionDescription: REPORTS TO: Customer Support Manager Based in Atlanta, GA, EyeQ Monitoring provides industry-leading security and business intelligence solutions to a variety of business sectors throughout the US. EyeQ Monitoring is looking for an upbeat, customer service oriented individual to provide exceptional customer service to all our clients. Joining a team of 3, they must be energetic, a self-starter, and self-motivator. The ability to work in a fast paced and fun environment where multi-tasking is a must and our Customer’s Experience is at the fore front of your mind with every interaction! The prime candidate must be able to solve problems on their own with guidance from their peers and manager, quick learners will thrive in this environment! Here at EyeQ, people matter. Any new team members we bring on have to live and breathe our core values, just like we do. We value trusted partnerships. We believe in the value of transparent, reliable and growing relationships with our team and customers and turn away people and businesses that don’t fit. We build to last. We focus on long-term solutions and spend requisite time to ensure our solutions will work the first time. We take the hill. We are excited to take on challenging work, find new solutions and technology frontiers, and attack problems others are scared of; as such, we celebrate failing fast, being transparent, and working with people who we trust to run up those hills with us. We enjoy the journey. We take our customer needs but not ourselves seriously; Our work is a part of our life we want to enjoy unapologetically; We are proud of the mission we are entrusted with and the team we get to serve with every day. Responsibilities: • Being the front-line in all communications with clients regarding problems, requests, inquiries, etc., • Problem solve client issues as able, and/or route phone calls to proper team members when escalation is needed, • Effectively communicate to management regarding issues/process problems/policy changes, • Serve a liaison between clients and other departments and management, • Ability to effectively train new and current clients on current set up and systems, • Understanding of how all internal departments work and who to best handle customer issues to resolution, • Handle customer complaints and provide feedback to the right departments, • Present a solution and verify that the problem is solved, • Escalate properly if they don’t have the right skill level or authority to resolve an issue on the first contact., • Manage group email and voicemail, • Upselling customers on potential addon’s or replacement equipment and passing to the right sales department, • Ensure all contact information is up to date when talking with client, • Ability to complete the below tasks for all clients., • Service outage reporting, • Forensics Requests, • Protocol Changes/updates, • Monitoring Schedule Changes, • Contact Updates (all programs), • Training, • Remote access (all platforms), • Contract/Legal Questions/Concerns, • Billing Issues, • Misses, • Price Adjustments, • Facilitating tag orders, • Facilitating user adds and deactivations, • Access Control Management, • Work at least one week a month on an after-hours shift, • Other duties assignedRequirements:, • Ability to sit for long periods of time, • Ability to walk comfortably for long periods of time, • Security Industry, Automotive, Multi Family, CRE experience preferred, • Bachelor’s degree, • 5 years’ experience in a customer service-oriented position. Preferably Account Management or Customer Experience, • Availability, • Travel: 20%, • Authorized to work in the US, • Proven ability to communicate verbally over the phone and via email in a friendly and fun manner., • Must have Microsoft 365 suite skills, • Must have worked in a CRM before, • Must be able to work individually and as part of a team., • Must have a passion for Customer Service or Security, • Ability to work in a fast paced environment and have the drive to get work completed even if it means staying late or coming in early., • Must have good time management skills and be a self-starter., • Must be able to problem solve on the fly., • Ability to work as a team internally to resolve customer issues., • Show empathy and use the right empathy statements.

Job DescriptionJob Summary: The Manager of Group Customer Care oversees all aspects of group voluntary benefits insurance administration: new group onboarding, electronic data interchange (EDI), account management, claims customer service, billing, payment processing, coverage termination, and other administrative processes. This role ensures efficient administration of various group voluntary insurance products, leading a team dedicated to delivering exceptional service to internal stakeholders and external customers. This role is responsible for the day-to-day operations within the group division, supporting customers through all phases of operations from implementation and file transfer setup to billing, payment processing, and ongoing account management. The Manager’s key objective is to ensure the team provides comprehensive assistance and exceptional customer service that aligns with the company’s service standards and objectives. Beyond operational oversight, the Manager of Group Customer Care must uphold Atlantic American Corporation’s Mission, Vision, and Values by fostering internal partnerships and demonstrating customer service excellence. Strong communication skills, both verbal and written, are essential, along with expertise in technology tools, analytics, and problem-solving. A thorough understanding of group health and life insurance products, compliance requirements, and industry principles is critical to driving efficiency and service excellence. Key Responsibilities: • Operational Oversight: Manage day-to-day operations of group policy administration, billing, customer service, account management and claims inquiries to ensure adherence to company policies, regulatory requirements, and service level agreements. Ensure timely and successful service delivery to internal and external customers., • Team Leadership: Lead and mentor team members. Foster a culture of collaboration, continuous improvement, and customer-centricity. Develop long-lasting, trusted-advisor relationships with plan administrators and key customer stakeholders., • Training and Development: Develop training programs and resources for new hires as well as ongoing skills enhancement for current team members. Ensure the team is equipped with necessary technical knowledge and customer service skills to exceed customer expectations., • Process Improvement: Identify opportunities to streamline operations, enhance efficiency, and improve quality through process redesign, automation, and implementation of best practices., • Financial Management: Oversee financial transactions related to premiums, claims payments, and reimbursements. Ensure accuracy, compliance, and efficient funds management., • Customer and Agent Support: Collaborate closely with customer service teams to resolve escalated issues, provide guidance on complex cases, and ensure timely resolution of customer and broker inquiries. Deliver strong and strategic relationship management, communication, and reporting. Identify and remediate issues., • Policy Support: Work closely with underwriting teams to review and assess policy applications, endorsements, and renewals. Ensure accuracy and compliance with underwriting guidelines., • Risk Management: Monitor and assess operational risks, develop mitigation strategies, and implement controls to safeguard company assets and maintain regulatory compliance. Qualifications: • Minimum two to four years of experience in Group Insurance operations, • Three or more years of experience leading insurance operations with a focus on group life and health products, • Bachelor’s degree in Business Administration, Insurance, Finance, or related field (Master’s degree preferred), • Strong understanding of the life and health insurance industry, insurance policies, claims processing, underwriting, risk management principles, privacy, and regulatory compliance, • Experience in leading cross-functional teams and managing operations to drive efficiency and exceptional customer service in a complex operational environment, • Demonstrated expertise training, developing, coaching, and mentoring a diverse team, • Experience in process improvement and workflow optimization using process-improvement methodologies such as Six Sigma or Lean is preferred Skills: • Analytical Skills: Strong analytical skills with the ability to interpret data, identify trends, make data-driven decisions, analyze performance metrics, and implement strategies for improvement, • Attention to Detail: Exceptional attention to detail to ensure accuracy in processing and documentation, • Communication: Excellent verbal and written communication skills, ability to interact effectively with internal and external stakeholders, strong negotiation and conflict resolution skills, • Process improvement: Demonstrated experience improving processes and driving efficiency, • Time Management: Ability to handle multiple tasks efficiently, prioritize work, and manage time, people, and projects efficiently in a high-volume environment, • Leadership and Organizational Skills: Proven ability to effectively influence others and resolve client and technical issues, • Technical Skills: Proficiency with Microsoft Office Suite particularly Excel (VLOOKUP & Pivot Tables), Word, PowerPoint, Outlook, and Teams, • Integrity: Strong commitment to ethical standards in healthcare billing and fraud prevention, • Adaptability: Flexibility to adapt to changing industry trends, company policies, and stakeholder needs, • Collaboration: Ability to work collaboratively with internal and external stakeholders, • Customer Service: Superior customer service skills and commitment to excellence Work Environment / Physical Requirements: The work environment is a standard office setting with typical office equipment. This role involves professional collaboration with colleagues and clients. Responsibilities may involve extended periods of sitting, occasional walking between departments or meeting rooms, and periodic standing, reaching, stooping, and lifting office items weighing up to 25 pounds.