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  • Appointment Setter
    Appointment Setter
    2 days ago
    Part-time
    Manhattan, New York

    Call Center Representative Job Description Template We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Call Center Representative Responsibilities: • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services., • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued., • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed., • Building lasting relationships with clients and other call center team members based on trust and reliability., • Utilizing software, databases, scripts, and tools appropriately., • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service., • Making sales or recommendations for products or services that may better suit client needs., • Taking part in training and other learning opportunities to expand knowledge of company and position., • Adhering to all company policies and procedures. Call Center Representative Requirements: • High school diploma or equivalent. (prefered not required), • More education or experience may be preferred., • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice., • Understanding of company products, services, and policies., • Proficiency with computers, especially with CRM software, and strong typing skills., • Ability to ask prying questions and diffuse tense situations., • Strong time management and decision making skills., • Adaptability and accountability., • Fluency in multiple languages may be desired.

    No experience
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  • Sales Representative
    Sales Representative
    8 days ago
    $50000–$100000 yearly
    Full-time
    Elizabeth

    Job Overview We are seeking driven and self-motivated individuals to join our team as Commission-Based Sales Appointment Setters. In this fully remote role, you will be responsible for generating and qualifying leads, then scheduling high-quality appointments for our sales team. This position is ideal for individuals who are confident in outreach, thrive in performance-based environments, and want uncapped earning potential. You will primarily be setting appointments for solar energy consultations, helping homeowners explore options to reduce electricity costs and transition to renewable energy. Key Responsibilities • Conduct outbound outreach via cold calls, SMS, email, and social media, • Engage prospects and generate interest in solar energy solutions for residential properties, • Educate prospects on key solar benefits such as lower electricity bills, protection against rising utility rates, and available incentives (e.g., tax credits), • Qualify leads based on key criteria (homeownership, suitability for solar, interest level, timeline, decision-maker), • Schedule appointments directly into the sales team’s calendar for solar consultations, • Follow up consistently with prospects to maximize booking rates, • Meet or exceed weekly and monthly appointment targets Compensation Structure • 100% commission-based pay, • Earnings per qualified appointment set and/or per closed deal, • Bonus incentives for hitting performance milestones, • Uncapped earning potential based on performance Qualifications • Previous experience in appointment setting, cold calling, or sales preferred, • Strong communication and persuasion skills, • Comfortable handling objections and rejection, • Self-disciplined and results-oriented, • Ability to work independently without direct supervision, • Access to reliable internet and a quiet workspace Preferred Skills • Experience with CRM tools (e.g., HubSpot, Salesforce, GoHighLevel), • Familiarity with sales scripts and objection handling techniques, • MUST SPEAK SPANISH, • Basic understanding of solar financing options (cash, loan, or lease) Why Join Us • Fully remote, work-from-anywhere opportunity, • Unlimited income potential with no earning cap, • Flexible schedule, • Opportunity to grow into a full sales/closer role in the solar industry, • Training and proven scripts provided

    Immediate start!
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