Certus Pest Inc.
Manager, Operations
il y a 6 jours
Los Angeles
Job DescriptionDescription: WHO WE ARE Join the buzz at PURCOR Pest Solutions™, where we're not just about bugs, we're about building careers as big as your ambition! Ranked #19 on PCT Magazine's top 100 list, we're the fastest–growing name in pest control with a national footprint and a mission to protect what matters most – families and businesses. Apply now and let’s conquer pests together! WHAT’S IN IT FOR YOU: • Competitive Base Pay PLUS Bonus potential (hello, pay raise!), • Medical, Dental & Vision Benefits (because health is wealth), • Employer Paid Short-Term & Long-Term Disability (STD/LTD) (we've got your back), • Employer Paid Life Insurance (yep, we've got that covered too), • Paid Time Off (PTO) and Holiday Pay (time to recharge!), • 401K Retirement Savings with Company Sponsored Match, • Opportunities for advancement & career growth (sky's the limit!), • Other Company Provided Benefits:, • Vehicle, • Gas card, • iPhone, • Laptop or iPad, • Car insurance, • Uniform, • Work shoes, • Certification fees JOB SUMMARY: Are you ready to take charge and lead a dynamic team to success? We're seeking a passionate and driven individual to join our team as an Operations Manager. You'll play a vital role in overseeing service functions, ensuring top-notch customer satisfaction, and exceeding production goals. If you thrive in a fast-paced environment and are committed to delivering exceptional service, this role is for you! YOU WILL BE RESPONSIBLE FOR: • Lead and inspire service staff to excellence, ensuring compliance with company policies and safety standards., • Drive daily and monthly production goals to new heights., • Champion customer satisfaction by promptly addressing concerns and providing top-tier service., • Conduct regular check-ins and provide tailored coaching to team members., • Hit the field with the team, spending at least 60% of your time ensuring job quality and providing leadership., • Assist in recruiting, hiring, and training production technicians., • Collaborate with branch managers to tackle team member relation issues., • Maintain inventory and ensure proper issuance of products to Service Professionals., • High School diploma or equivalent., • Valid driver's license and ability to lift at least 50lbs., • Stellar communication skills, both written and verbal., • Comfort with basic math calculations., • Safety-conscious mindset, with the ability to work in a constant state of alertness., • Flexibility to work Saturdays and pass background checks and substance abuse testing., • Preferred: Experience in the service industry or service management. License/Certification (Required): • General Household Pest and Rodent Control License or Pest Control Operator Certification. Joining our team means becoming a part of a close-knit crew dedicated to delivering top-notch service and unmatched customer experiences. So, if you're ready to embark on an exciting journey with a company that's all about growth, innovation, and success, what are you waiting for? Apply now and let's make magic happen together! We're committed to diversity and equal opportunity employment – your uniqueness is what makes our team shine!