The Administrative Assistant is a member of the corporate team, supporting the achievement of the mission: The Administrative Assistant will contribute to this mission by providing support for, and participating in, key processes and programs that sustain the purpose and overall goal of the organization. This person will work with the Director and other staff to ensure that all administrative and facility needs are met through the provision of high-level administrative work. • Provide administrative support, research, preparing reports and memos, managing correspondence • Manage and arrange Google calendar, contacts, conference bridges, appointments and events, in accordance with department and company policies, and guidelines. • Coordinate team meetings including team and large group meetings. • Coordinate and execute special projects and initiatives as directed • Coordinate meeting logistics, and prepare meeting presentations and materials as directed • Ensure that office operation runs smoothly, including the proper maintenance of electronic work tools; liaison with suppliers for the maintenance of these tools, etc. • Provide exceptional customer service via email and by phone to clients, co-workers, external partners, callers and visitors of the Website • Create and maintain accurate administrative procedure manuals to ensure efficient operations • Organize, maintain, and periodically audit the company filing system (electronic) • Recommend opportunities for increased efficiency and process improvements • Light accounting • Attend occasional special events (may include weekends) • Work under minimal supervision and interact with company personnel at all organizational levels. Must maintain strict confidentiality on sensitive issues • Other duties as assigned • We are looking for an Administrative Assistant who takes pride in a job well done. Someone who is upbeat, hungry to learn and has a natural curiosity to want to figure things out. Qualifications • Genuine interest in helping others • Excellent written and verbal communication skills • Strong attention to detail • Excellent organizational skills • Strong data entry and analytical skills • Ability to effectively prioritize and meet deadlines for a wide variety of assignments • Experience working with and maintaining highly sensitive and confidential information • Flexible • Ability to operate standard office equipment and troubleshoot issues • Efficient in Microsoft Office Suite • Preferred, working knowledge of QuickBooks • Sound judgement and decision making ability • College Diploma (required) • Bachelor’s Degree (preferred) • 5+ years' experience in a virtual office environment • Fluently bilingual (En/Fr), Spanish and other languages, an asset. Additional Information LOCATION Work from your Home-Office Can work from anywhere from Canada or USA, as long as we have openings in your area. EDUCATION College, Finished Minimum 5 years Experience Training in Business Administration, Marketing or Communications, is preferred. REMUNERATION: Based on experience SCHEDULE: Flexibles hours Part-Time (minimum 15hours per week) or Full-Time (40hours) Week-days, Evening & Week-end Shifts available START DATE: a.s.a.p
We are seeking a highly motivated and experienced Travel Agent to join our team at Queen Travel Agency and Tours. As a Travel Agent, you will be responsible for assisting clients in planning and booking their travel arrangements, providing exceptional customer service, and ensuring a smooth and enjoyable travel experience. Responsibilities: - Assist clients in selecting and booking travel packages, including flights, accommodations, transportation, and tours, based on their preferences and budget. - Provide accurate and up-to-date information on travel destinations, including visa requirements, local customs, and attractions. - Research and compare travel options to ensure clients receive the best deals and value for their money. - Collaborate with airlines, hotels, car rental companies, and other travel service providers to secure reservations and negotiate rates. - Process payments, issue tickets, and provide clients with all necessary travel documents. - Handle any travel-related issues or emergencies that may arise during the trip, including flight delays, cancellations, or changes in itinerary. - Build and maintain strong relationships with clients to understand their travel preferences and provide personalized recommendations for future trips. - Stay informed about industry trends, new travel destinations, and changes in travel regulations to provide clients with the most current information. - Meet sales targets and contribute to the overall success of the agency. Requirements: - Proven work experience as a Travel Agent or in a similar role. - Excellent knowledge of travel products, services, and destinations. - Strong customer service and communication skills. - Proficient in using travel booking systems and software. - Ability to multitask and work under pressure in a fast-paced environment. - Detail-oriented and highly organized. - Ability to work independently and as part of a team. - Flexibility to work on evenings, weekends, and holidays as required. - Certification or diploma in Travel and Tourism is preferred. Join our team at Queen Travel Agency and Tours and be a part of creating unforgettable travel experiences for our clients. Apply now!