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Job Description POSITION: Home Study/Post-Release Services Case Manager REPORTS TO: Case Management Supervisor, Regional Supervisor CLASSIFICATION: Full Time STATUS: Exempt SALARY: 55,000-57,000 Position Summary: The “Home Study/Post Release Services” program (“HSPRS”), operated by Lutheran Immigration and Refugee Service (“LIRS”), provides supportive services to unaccompanied immigrant children after release from ORR custody. Reporting to LIRS’s Regional Supervisor and LSSNY’s Case Management/Personnel Supervisor, the HS/PRS Case Manager will conduct home studies, case management and supportive services to unaccompanied immigrant children once they are released to their sponsors in the New York metro area. Key Areas of Responsibility: · Conduct home visits and phone contacts with the dual purpose of assessing safety and suitability of child’s placement with their caregiver (sponsor) and connecting child to services in the community to address risk factors. · Ongoing case management with a focus on screening and making appropriate referrals to address child’s needs in the following domains: Placement issues, safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, criminal/juvenile justice, child enrichment activities. · Provide crisis intervention services directly, as needed, or connect family to services to ensure minor’s safety and well-being in a crisis situation. · Submit detailed and thorough documentation in compliance with LIRS policies and procedures. · Apply social work best practices for thorough assessments of child’s progress and services provided. · Maintain regular and timely communication with supervisor around any issues concerning the child’s safety, stability, or well-being in the placement. · Participate in ongoing supervision. · Other duties as assigned. Education: · Bachelor’s Degree in Social Work, Psychology, or Sociology, or other social service field, with particular focus on child and adolescent development required Skills & Abilities: · FLUENCY IN SPANISH REQUIRED · At least 1 year of experience with child welfare programs required · Knowledge of community resources and ability to connect families to community services · Excellent clinical and crisis intervention skills · Excellent verbal and written communication skills · Critical assessment and analysis skills · Ability to manage time effectively, multi-task, determine priorities, and work independently · Ability to do home visits up to 70% · Knowledge of and experience working with refugee or immigrant children preferred · Cross-cultural or international experience preferred · Knowledgeable about ACS/OCFS regulations governing disciplinary actions a plus · Proficiency in Microsoft Office applications Special Position Requirements · Valid driver’s license required · Must be able to pass an FBI background check as well as a CA/N check for every state in which they have resided in the last five years. · Hybrid remote/in office work DATE REVISED: 5/21/2024

Job Description Case Manager The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload of 25 cases. He/She will be responsible for successfully integrating each client's housing and employment goals and ensuring compliance with Win's contractual requirements with outside Funders. Responsibilities · Commits to using evidence-based practices (E.B.P.), Motivational Interviewing (MI), Trauma-Informed Care (T.I.C.), critical time intervention, and boundary setting to help clients achieve their goals. · Must be able to conduct and complete an initial assessment of all the clients within 48 hours of arrival at the facility, such as Case Assessment Form, Initial Service Plan, and all initial intake documentation. · Initiate referrals for necessary emergency services. · Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart. · Ensures CARES data and supporting documents are printed and filed in designated sections in the client's chart. · Conduct orientations with clients and review the facility rules, clients' rights, and responsibilities, grievance/complaint process, emergency disaster procedures, etc. · Assist clients with the transition to assigned residential units and housekeeping items. · Provide comprehensive case management, including crisis intervention, counseling, and other appropriate support services. · Commit to using Evidence-Based Practices (E.B.P.), strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, boundary setting, and cultural reflexivity to help clients achieve their goals. · Must be able to develop an Independent Living Plan (I.L.P.) for each client, which will define the client's goals in conjunction with the transitional housing income building specialists housing specialists, track progress against goals, make modifications, and ensure compliance with the I.L.P. · Provide hands-on training, coaching, and support to clients, and help create opportunities for practicing skills to enable clients to achieve their I.L.P. goals. · Ensure clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (C.A.R.F.). · Maintain client data in the Uniform Client Chart. · Ensure the CARES data entry and supporting documentation are always complete, accurate, and current. .· Assist clients in obtaining income and public benefits (i.e., Public Assistance, S.S.I., etc.). · Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services, and other community resources. · Must track referrals and follow up on each client's progress. · Assess the job readiness of clients. · Perform timely and accurate input of all required client information in the Uniform Client Chart, ensuring compliance with O.T.D.A. regulatory and D.H.S. contractual requirements. Collaborate with the Housing Coordinators to ensure clients are compliant in seeking permanent housing. · Attend shelter meetings, agency-wide meetings, and staff training (onsite and offsite) as directed by the supervisor. · Must work evenings, one Saturday each month, and holidays as scheduled. · Prepare all mandated reporting as the supervisor, contract, and funding agencies require. · Conduct weekly client unit inspections and review findings with the client and supervisor. · Perform other related duties as needed. Essential Functions · Must be able to ascend/descend stairs in the assigned building. · Must escort clients to appointments as needed, including apartment viewings. Qualification · Must be committed to H.O.G.A.R.'s mission, vision, and values. · Bachelor's degree in social work or a related field is required. · One (1) year of social service experience or approved equivalent. · Familiarities with E.B.P., such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, boundary setting, and cultural reflexivity preferred. · Familiarity with entitlement systems and procedures is preferred. · Experience with standardized assessment tools preferred. · Excellent organizational, written, and verbal communication skills are preferred. · Ability to work effectively in a team environment. · Computer skills and knowledge of CARES are a plus. · Bilingual – English/Spanish proficiency a plus. Required Time on the Project · 3 FTE Case Manager · 35 hours weekly (may include a Saturday and Sunday) · On call 24/07

Job Description Director of CCBHC Field Operations Rockaway Behavioral Health Clinic - Far Rockaway, NY 11691 When you join the CCBQ Team, you will have an impact on the lives of many. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Our Clinics are community-based which offer a professional and welcoming environment for both clients and staff. The Clinics provide psychotherapeutic and psychopharmacological therapy, as well as individual, group, family therapy, crisis intervention, medication management, case management and collateral sessions. Our staff members follow an approach to health care that emphasizes wellness, recovery, trauma-informed care, and physical-behavioral health integration. Why you will enjoy being part of our team: • Competitive Salaries and Benefits, • Professional Development (CEUs), • High Quality Supervision Under the direction of the Vice President, the Director of CCBHC Field Operations has responsibility for administrative and managerial operations for the CCBHC including the Article 31 Mental Health Clinic, the Article 32 Addition Clinic, the Mobile Crisis Team, Benefit and Peer services and attached school satellite clinics. The Director of CCBHC Field Operations is responsible for providing day-to-day management and leadership of the programs including fostering an environment that promotes excellence in service delivery as well as staff accountability. The Director of CCBHC Field Operations for Integrated Health & Wellness Services will be responsible for managing day-to-day program operations, overseeing the appropriateness and effectiveness of outpatient services, including the provision of program/supervisory coverage /management, and the identification of gaps in service delivery system. The Director of CCBHC Field Operations will be responsible for representing the Agency at meetings which may occur evenings and weekends, conferences which may require overnight and/or out-of-state attendance, and public forums. The Director of CCBHC Field Operations will be responsible for strategic planning and implementation, development and implementation of processes and services that will improve the service delivery system, program development – including monitoring revenue, expenditures, productivity, outcomes, staff training and development, compliance with budgets and contracts, agency policies and procedures, regulatory requirements and audit readiness and new initiatives. The Director of CCBHC Field Operations for Integrated Health and Wellness plays a key role in the integration of services across the agency. The Director of CCBHC Field Operations is expected to have regular interactions with all levels of staff both within Integrated Health and Wellness and the other corporations in CCBQ to promote coordinated care and comprehensive service delivery. • Monitors program activity and productivity and adjusts services to maximize revenue Providing some direct service to designated consumer population., • Planning, coordinating, identifying, and implementing program outcomes and evaluation, strategic planning, accreditation efforts and program development. • Reviews and generates budget reports and fiscal analysis and monitoring of program budgets., • Monitoring program management staff adherence to Agency, funding source and regulatory requirements., • Coordinating, delegating, and monitoring Integrated Health and Wellness Services’ response to serious incidents and critical debriefing. Responding to the site if determined necessary by VPs and agency senior management., • Collaborate with both Agency administrative staff and program staff to develop and adhere to on-site emergency response preparedness and readiness protocols., • Awareness, preparation, and participation in internal and external audits., • Review of Corrective Action Plans related to audit and/or Quality Assurance activities – including developing written responses as needed., • Developing strategies to ensure that programs may obtain highest level of certification/license., • The position requires the ability to hold 24 hour/7 day per week staff accountable for the management of complex, multi-function programs at multiple sites and to step in to perform those duties as needed., • Organizing and coordinating residential and outpatient services so that the goals and objectives of the services are understood, fostered, and supported throughout the Integrated Health and Wellness Division., • Developing strategies to ensure that the Agency is regarded as a leader in its service provider communities., • Facilitating programs’ understanding and incorporation of Agency determined Best Practices, Integrated Delivery and/or Evidence Based Practices models as needed. QUALIFICATIONS • Master’s Degree in Social Work from a nationally accredited institution., • Valid NYS LCSW required., • Preferred experience in Behavioral Health programs., • Minimum of 3 years’ supervisory experience in the Behavioral Health field with preferred experience in outpatient Article 31 clinic, rehabilitative and recovery programs, or equivalent service setting., • Strong understanding of mental illness and substance abuse., • Demonstrated ability to manage multiple programs serving diverse populations with substantial budget responsibility., • Ability to coordinate integration and collaboration efforts across agency programs., • Excellent leadership and team building abilities., • Requires a combination of skills in the following areas: program administrative and operations, monitoring and oversight of various program types and service delivery models, evaluation of program services and staff, personnel management, data and trend analysis, public/community relations, and governmental relations., • Excellent time management and organizational skills, • Excellent communication, organizational and analytical skills, comfort with public speaking and advocacy, ability to train and educate staff., • Excellent computer skills; proficient in Microsoft Office suite; competent in utilizing internet for business purposes including operations and communication., • Must be able to use an electronic health record and provide data and outcomes through electronic formats and databases., • Able to work flexible hours and days – including evenings/holidays according to programs/agency needs., • Regularly required to talk, hear, walk, stand, & sit., • Frequently lifts and/or moves up to 10 pounds., • Should be able to operate a computer keyboard, mouse, & office equipment., • Ability to read printed materials and computer screens. We offer competitive salary and excellent benefits including: • Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually), • Medical,, • Dental, • Vision, • Retirement Savings with Agency Match, • Transit * Flexible Spending Account, • Life insurance, • Public Loan Forgiveness Qualified Employer

Job DescriptionDescription: Purpose The Activity Assistant supports the Program Director in leading and executing the Activity program for the community. The Activity Assistant carries out a specific set of tasks to fulfill the standards of the Activity program. The Activity Assistant works closely with the Program Director. Qualifications • Two years’ college in a heath care field or an activities professional by a recognized accrediting body. • Experience in a senior housing environment strongly preferred., • Two years’ experience in recreation preferred., • Strong computer skills and general healthcare knowledge., • Acceptable Driving Record., • Prefer CDL Driver’s License, or the ability/willingness to obtain CDL., • Must have the ability to work effectively with technology and maintain or assist in maintaining our family engagement/calendar creator platform • Must have an acceptable driving record that allows driver to be insured on the company insurance Areas of Primary Responsibility • Assists the Program Director with planning, developing, and preparing a variety of exercise, social, recreational and educational events. • Arranges medical transportation for residents., • Assists with the production of the community monthly calendar newsletter., • Assists with move-in process by providing information and guidance to new residents., • Maintains knowledge of communities, services, and events in the area and incorporates into activity schedule as appropriate. • Establishes a warm and welcoming atmosphere for residents and staff., • Promotes teamwork and positive attitude among the staff, • Continually evaluates the quality and consistency of activities for residents and suggests adjustments, corrections, and changes as necessary. • Ability to drive a company vehicle (required driver)., • Other duties as assigned Physical/Sensory Requirements The Activity Assistant is a highly active position, with the person leading physical activities for the residents. The Activity Assistant position requires long stretches on one’s feet and long stretches requiring the person to drive the community van Requirements:

Job Description Social Worker Licensed School Satellite Far Rockaway, NY 11691 When you join the CCBQ Team, you will have an impact on the lives of many. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Our Clinics are community-based which offer a professional and welcoming environment for both clients and staff. The Clinics provide psychotherapeutic and psychopharmacological therapy, as well as individual, group, family therapy, crisis intervention, medication management, case management and collateral sessions. Our staff members follow an approach to health care that emphasizes wellness, recovery, trauma-informed care, and physical-behavioral health integration. Why you will enjoy being part of our team: 1. Competitive Salaries and Benefits, 2. Educational Loan Forgiveness, 3. Professional Development (CEUs), 4. High Quality Supervision, 5. Opportunities for Advancement STATEMENT OF THE JOB The Agency has embraced the concept of a fully integrated system of care for all consumers of service. This requires that staff assess the client’s needs holistically and see it as their responsibility to connect the client with services needed both internal and external to the Agency, regardless of the door through which the consumer enters the system. Under the direction of a designated Clinical Supervisor, the Licensed Social Worker is responsible for direct service to clients in the Agency’s outpatient mental health programs. All services are to be delivered in a professional and ethical manner, consistent with best practice tenets. The Licensed Social Worker will function as part of a treatment team, maintains mandated levels of service, participates in Agency meetings as required and fully comply with Agency policies and procedures. The Licensed Social Worker will perform initial interview, crisis intervention, and ongoing therapy with individuals, groups, and families. The Licensed Social Worker will adhere to all standards of contract compliance, audit readiness, Agency policies and procedures, and all other regulatory requirements. The Licensed Social Worker will work as a member of a team to help ensure the overall integrity and welfare of the Agency. • Meet Agency requirements for qualitative and quantitative contacts with clients. Includes conducting intake interviews, rendering diagnoses in accordance with DSM criteria, providing crisis intervention, providing psychotherapy in various treatment modalities, conducting telephone referrals, providing advocacy, case management and referrals., • Ensure that referrals are made to appropriate internal and external services as required to meet the needs of the consumer and their families., • Provide direct service: Conduct individual, family, marital and group therapy as dictated by the client’s clinical needs., • Participate in in-service trainings and attend relevant workshops/conferences at the request of or with the permission the Clinical Supervisor and/or Clinical Manager. QUALIFICATIONS · Master’s degree in social work from a nationally accredited institution. · Valid NYS LMSW required. · NYS LCSW license preferred. · Obtain NPI (LCSW) and Medicare Provider (LCSW) number. · Bilingual Spanish/English; Russian/English; Creole/English; Chinese/English; Korean/English speaking preferred but not required. BENEFITS We offer competitive salary and excellent benefits including: · Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually) · Medical, · Dental · Vision · Retirement Savings with Agency Match · Transit * Flexible Spending Account · Life insurance · Training Series and other additional voluntary benefits. For more information on our organization, please visit our website at: EOE/AA. Apply Online: Company DescriptionFor over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.

Job DescriptionBenefits: • Bonus based on performance, • Paid time off Responsibilities: We are looking for an energetic, organized, motivated, and creative person to assist in the day-to-day operations of the best STEM activities provider on Long Island! The ideal candidate takes enthusiastic ownership of wearing multiple hats including office administrator, brand ambassador, event planner, and teaching. This position also plays a key role in the interview and hiring process, orientation training for new employees, and brand marketing strategies. Must Be: • Friendly, assertive and able to work independently., • Self-motivated with exceptional time management skills., • Extremely organized, detailed oriented, and able to focus during hectic and busy times of year., • Able to manage multiple projects simultaneously and switch from one task to another with ease, due to the diversified nature of the position., • Able to work well under pressure with attention to detail., • Excellent phone voice and customer service ability as the front line for all interactions between potential and current clients and the company., • Strong interpersonal skills with the ability to effectively communicate both verbally and in writing., • Skilled with computers, good Microsoft Office skills including Word and Excel. Knowledge & experience with a CRM a plus., • Strong organizational skills, ability to handle multiple tasks and ability to use good judgment in performing conflicting demands and managing priorities., • Ability to uphold a professional and comfortable atmosphere throughout the office and in all aspects of their role., • Answer and direct phone calls, respond to inquiries by text or email., • While answering the telephone, emails and other inquiries during the day it is also their responsibility to maintain the Customer Relationship Manager (CRM) program and all filing systems (physical and digital) within the office., • From time to time, candidate may be given the responsibility for the management and/or supervision of one or more of these areas of business: After School Programs, Summer Camps, Workshops and other special programs., • Maintain collaborative relationships with the schools administration, PTAs/PTOs, Public Libraries, Rec. Centers and other agencies as appropriate. Handle relationships with parents as necessary through regular communication., • Maintain flow of paperwork throughout the office., • Confirm new jobs that are starting for the following week., • Maintain reports provide management with alerts when registration attendance is low., • Assure the quality of programming through job orientation, regular staff supervision, program evaluation, staff training, etc., • Sales Support - answer questions regarding current customer accounts; follow up with sales regarding needed information to ensure contracts are set up accurately and in compliance., • Marketing Support - Develop and maintain social media groups (i.e., Facebook, Instagram); post and maintain content; utilize Constant Contact for all workshop marketing efforts both for e-blasts and registration; create email campaigns., • Coordination Help organize critical school events, parent coordination, and special projects, • College degree preferred, • 2-3 yrs prior admin or customer service experience, • $47,000 to $55,000 salary.